L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: (DoW SkillBridge), Specialist, Integration and Test Engineer Job Code: 29068 Job Location: Herndon, VA Job Schedule: 1st shift, 9/80 L3Harris' DoW SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoW SkillBridge internship to help them ready themselves for their next mission. L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below. TO BE ELIGIBLE FOR DOW SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: This Integration and Test Engineer will be part of our training team that provides technical training for a complex communications system. This Integration and Test / Technical trainer needs to experience in developing and executing structured training sessions tailored to customer needs, ensuring knowledge retention and effective skills transfer. The engineer needs to have strong teaching skills with an adaptable approach to meet various learning styles and technical aptitudes. Exceptional customer service skills to engage effectively with customer groups and trainees, fostering a supportive and positive learning environment. Capacity to quickly learn and master complex technologies, including advanced system support equipment, and relay this expertise in accessible, practical terms. Proven troubleshooting and problem-solving abilities, with experience in identifying, diagnosing, and resolving system issues to maintain smooth operation. Experience working with cross-functional design teams to stay up to date on system updates, gather insights, and incorporate feedback into training content. The ideal candidate will have a minimum of 6 years' experience in operating, testing and troubleshooting complexed electronic based systems. The ideal candidate would also have training certifications such from military programs (tech schools). The successful candidate will be responsible for integration of customized software and hardware in a quick paced, engineering oriented environment. This engineer will maintain development, test and production environments while integrating new technologies and maintaining system stability. This engineer will support creation of training material and conduct training of the products to the end user. Essential Functions: Support the set-up, configuration, and documentation of hardware and software systems under test, including loading custom and commercial software onto multiple systems Developing and executing structured training sessions Builds, configures, troubleshoots, and integrates new and existing configuration items (hardware) packages to provide service enhancements, application deployments and infrastructure upgrades Responsible for configuration hardware, mastering the system and training others to successfully use the system. Supports training system operations Ability to take ownership of training classes through completion Long periods of travel is required Qualifications: BS/BA (or equivalent) in Optical, Electrical, Computer Engineering, Computer Science, Information Technology or related field, and minimum 6 years Software or systems experience or Graduate's degree and 4 years software or systems experience. In lieu of a degree, minimum of 10 years of prior military or related experience TS/SCI W/ Poly Clearance is required. Preferred Additional Skills: Experience in STEM (Optical, Electrical, mechanical engineering) Leading technical training or maintaining sensitive optical equipment including Calibration Engineering principles, especially verification/validation. US Military Training Certifications Self-motivated individual able to work independently with minimal supervision Direct experience interfacing with customer personnel and leadership Demonstrated ability and desire to learn from self-training as well as via transfer of experience and technique Demonstrated humble, leadership in small, diverse team, fast paced environment Strong communication ability: verbal and written using MS Word and PowerPoint Experience communicating and presenting complex technical issues to various audiences (technical counterparts, program management, customer leadership, etc.) Strong ability to develop and manipulate MS Excel Training the trainer certifications L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
11/09/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: (DoW SkillBridge), Specialist, Integration and Test Engineer Job Code: 29068 Job Location: Herndon, VA Job Schedule: 1st shift, 9/80 L3Harris' DoW SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoW SkillBridge internship to help them ready themselves for their next mission. L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below. TO BE ELIGIBLE FOR DOW SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: This Integration and Test Engineer will be part of our training team that provides technical training for a complex communications system. This Integration and Test / Technical trainer needs to experience in developing and executing structured training sessions tailored to customer needs, ensuring knowledge retention and effective skills transfer. The engineer needs to have strong teaching skills with an adaptable approach to meet various learning styles and technical aptitudes. Exceptional customer service skills to engage effectively with customer groups and trainees, fostering a supportive and positive learning environment. Capacity to quickly learn and master complex technologies, including advanced system support equipment, and relay this expertise in accessible, practical terms. Proven troubleshooting and problem-solving abilities, with experience in identifying, diagnosing, and resolving system issues to maintain smooth operation. Experience working with cross-functional design teams to stay up to date on system updates, gather insights, and incorporate feedback into training content. The ideal candidate will have a minimum of 6 years' experience in operating, testing and troubleshooting complexed electronic based systems. The ideal candidate would also have training certifications such from military programs (tech schools). The successful candidate will be responsible for integration of customized software and hardware in a quick paced, engineering oriented environment. This engineer will maintain development, test and production environments while integrating new technologies and maintaining system stability. This engineer will support creation of training material and conduct training of the products to the end user. Essential Functions: Support the set-up, configuration, and documentation of hardware and software systems under test, including loading custom and commercial software onto multiple systems Developing and executing structured training sessions Builds, configures, troubleshoots, and integrates new and existing configuration items (hardware) packages to provide service enhancements, application deployments and infrastructure upgrades Responsible for configuration hardware, mastering the system and training others to successfully use the system. Supports training system operations Ability to take ownership of training classes through completion Long periods of travel is required Qualifications: BS/BA (or equivalent) in Optical, Electrical, Computer Engineering, Computer Science, Information Technology or related field, and minimum 6 years Software or systems experience or Graduate's degree and 4 years software or systems experience. In lieu of a degree, minimum of 10 years of prior military or related experience TS/SCI W/ Poly Clearance is required. Preferred Additional Skills: Experience in STEM (Optical, Electrical, mechanical engineering) Leading technical training or maintaining sensitive optical equipment including Calibration Engineering principles, especially verification/validation. US Military Training Certifications Self-motivated individual able to work independently with minimal supervision Direct experience interfacing with customer personnel and leadership Demonstrated ability and desire to learn from self-training as well as via transfer of experience and technique Demonstrated humble, leadership in small, diverse team, fast paced environment Strong communication ability: verbal and written using MS Word and PowerPoint Experience communicating and presenting complex technical issues to various audiences (technical counterparts, program management, customer leadership, etc.) Strong ability to develop and manipulate MS Excel Training the trainer certifications L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Job Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Some of the sweetest perks we offer aren't in a typical benefit package like hefty discount on items we carry - as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE "corporate" lifestyle check out our Instagram or . Are you ready to set the standard for Premium apparel? Main purpose of the Dim Capture Specialist role: Capture accurate weights and dimensions for items using the Cubiscan 325 to provide data that supports shipping calculations as well as other in-house operational initiatives Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Pull inventory from shelf to for measurements Scan inventory to capture, weight, dims and verify all info ties to item on hand Troubleshoot common issues related to the device and data that it captures Provide data-driven reporting to direct report(s) as requested Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to work in a team environment and give honest and direct feedback Ability to work in the intensity of a high-volume inventory system and uphold the highest accuracy standards Creative aptitude and vision to recognize, understand, and respond to the needs of inventory accuracy in an e-commerce fulfillment environment. Flexibility in regards to schedule Minimum Qualifications: High school diploma or equivalent Experience in e-commerce fulfillment or inventory accuracy Basic computer skills (web-based systems, barcode scanning, data entry) Ability to stand and walk for full shift and to lift up to 50 lbs repeatedly Ability to read and follow written SOPs Bilingual or English speaking Preferred Qualifications 1 year of inventory, or data entry experience Familiarity with a WMS or inventory systems Comfort with Office, spreadsheets or basic data reporting Proficiency in SQL or query-based reporting A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. A reasonable estimate of the current base hourly range is $19.00 to $20.00 ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
11/09/2026
Full time
Job Description Job Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Some of the sweetest perks we offer aren't in a typical benefit package like hefty discount on items we carry - as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE "corporate" lifestyle check out our Instagram or . Are you ready to set the standard for Premium apparel? Main purpose of the Dim Capture Specialist role: Capture accurate weights and dimensions for items using the Cubiscan 325 to provide data that supports shipping calculations as well as other in-house operational initiatives Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Pull inventory from shelf to for measurements Scan inventory to capture, weight, dims and verify all info ties to item on hand Troubleshoot common issues related to the device and data that it captures Provide data-driven reporting to direct report(s) as requested Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to work in a team environment and give honest and direct feedback Ability to work in the intensity of a high-volume inventory system and uphold the highest accuracy standards Creative aptitude and vision to recognize, understand, and respond to the needs of inventory accuracy in an e-commerce fulfillment environment. Flexibility in regards to schedule Minimum Qualifications: High school diploma or equivalent Experience in e-commerce fulfillment or inventory accuracy Basic computer skills (web-based systems, barcode scanning, data entry) Ability to stand and walk for full shift and to lift up to 50 lbs repeatedly Ability to read and follow written SOPs Bilingual or English speaking Preferred Qualifications 1 year of inventory, or data entry experience Familiarity with a WMS or inventory systems Comfort with Office, spreadsheets or basic data reporting Proficiency in SQL or query-based reporting A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. A reasonable estimate of the current base hourly range is $19.00 to $20.00 ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
Job Description Job Description At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! About the Role As a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity's Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You'll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering. You will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders. Physical & Work Environment Location: Redwood City, CA. Office desk-based tasks and lab-floor testing. This position requires extended deployment to customer locations, with up to 30% of time spent stationed on-site. On-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks. Assignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site. Core Outcomes New Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Reliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field. Hardware Intelligence: Lead issue triage across electrical, mechanical, and electromechanical subsystems with support from HQ engineering. Lifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites. Collaborative Support: Partner with Application Support and TAC to troubleshoot complex cross-domain issues. Customer Confidence: Act as the face of Dexterity Engineering in the field-resolving chronic issues and maintaining long-term system health. Operational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics. Customer Trust: Become the named technical point-of-contact for one or more strategic sites. Engineering Feedback Loop: Deliver actionable bug reports and reproducible cases that accelerate root-cause analysis. Field Team Enablement: Provide real-time support and tooling guidance to product and hardware services teams at pilot and production sites. Key Responsibilities Serve as the field technical lead for Mech product deployments and steady-state operations Own root-cause analysis of hardware and system issues using field diagnostics, logs, and hands-on testing Perform repair, replacement, and upgrade activities in coordination with the support and service teams Collaborate with Applications Support to investigate application issues related to hardware triggers or sensor data Maintain accurate site-level spares, log part replacements, and manage warranty workflows and RMAs Execute retrofit procedures and validate system performance after changes Document issue trends and create feedback loops to improve future design and serviceability Train field personnel and integrators on proper hardware handling, calibration, and troubleshooting techniques Create or contribute to service manuals, troubleshooting trees, and repair guides Proactive Monitoring - Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to prevent outages. Field Residency - Embed on customer site during go-live, major upgrades, or chronic issue hunts. Continuous Improvement Projects - Partner with Product Engineering on hardware improvements. Core Skills & Experience Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL) Familiarity with tools like Jira, Zendesk, and knowledge base platforms Experience managing spares, executing RMAs, and coordinating with supply chain or service teams Ability to read schematics, wiring diagrams, and mechanical drawings Self-starter mindset, with ability to lead service actions under ambiguous field conditions Strong communication skills to clearly explain findings and collaborate across functions Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD). Self-starter mindset with a willingness to take ownership in ambiguous environments Bias for Action - sense of urgency in production environments; willingness to "own the ticket" until closure. Nice-to-Have, Role-Specific Strengths Experience supporting warehouse robotics or industrial automation systems Familiarity with EtherCAT, Beckhoff, or Elmo servo drive systems Prior field service engineering or hardware NPI commissioning experience Experience developing or maintaining diagnostic tooling Knowledge of application-layer debugging, especially for real-time systems Understanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF) Qualifications Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field 8+ years progressive experience in product support, field service, robotics, or technical operations 3+ years direct people-management experience leading technical teams Experience hiring, mentoring, developing, and evaluating technical employees Experience developing service strategies, operational roadmaps, and improvement initiatives Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration Comfortable working extended hours or on-call rotations for high-severity incidents. Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility. For this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly. Final compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location. Equal Opportunity Employer We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/09/2026
Full time
Job Description Job Description At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! About the Role As a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity's Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You'll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering. You will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders. Physical & Work Environment Location: Redwood City, CA. Office desk-based tasks and lab-floor testing. This position requires extended deployment to customer locations, with up to 30% of time spent stationed on-site. On-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks. Assignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site. Core Outcomes New Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Reliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field. Hardware Intelligence: Lead issue triage across electrical, mechanical, and electromechanical subsystems with support from HQ engineering. Lifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites. Collaborative Support: Partner with Application Support and TAC to troubleshoot complex cross-domain issues. Customer Confidence: Act as the face of Dexterity Engineering in the field-resolving chronic issues and maintaining long-term system health. Operational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics. Customer Trust: Become the named technical point-of-contact for one or more strategic sites. Engineering Feedback Loop: Deliver actionable bug reports and reproducible cases that accelerate root-cause analysis. Field Team Enablement: Provide real-time support and tooling guidance to product and hardware services teams at pilot and production sites. Key Responsibilities Serve as the field technical lead for Mech product deployments and steady-state operations Own root-cause analysis of hardware and system issues using field diagnostics, logs, and hands-on testing Perform repair, replacement, and upgrade activities in coordination with the support and service teams Collaborate with Applications Support to investigate application issues related to hardware triggers or sensor data Maintain accurate site-level spares, log part replacements, and manage warranty workflows and RMAs Execute retrofit procedures and validate system performance after changes Document issue trends and create feedback loops to improve future design and serviceability Train field personnel and integrators on proper hardware handling, calibration, and troubleshooting techniques Create or contribute to service manuals, troubleshooting trees, and repair guides Proactive Monitoring - Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to prevent outages. Field Residency - Embed on customer site during go-live, major upgrades, or chronic issue hunts. Continuous Improvement Projects - Partner with Product Engineering on hardware improvements. Core Skills & Experience Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL) Familiarity with tools like Jira, Zendesk, and knowledge base platforms Experience managing spares, executing RMAs, and coordinating with supply chain or service teams Ability to read schematics, wiring diagrams, and mechanical drawings Self-starter mindset, with ability to lead service actions under ambiguous field conditions Strong communication skills to clearly explain findings and collaborate across functions Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD). Self-starter mindset with a willingness to take ownership in ambiguous environments Bias for Action - sense of urgency in production environments; willingness to "own the ticket" until closure. Nice-to-Have, Role-Specific Strengths Experience supporting warehouse robotics or industrial automation systems Familiarity with EtherCAT, Beckhoff, or Elmo servo drive systems Prior field service engineering or hardware NPI commissioning experience Experience developing or maintaining diagnostic tooling Knowledge of application-layer debugging, especially for real-time systems Understanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF) Qualifications Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field 8+ years progressive experience in product support, field service, robotics, or technical operations 3+ years direct people-management experience leading technical teams Experience hiring, mentoring, developing, and evaluating technical employees Experience developing service strategies, operational roadmaps, and improvement initiatives Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration Comfortable working extended hours or on-call rotations for high-severity incidents. Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility. For this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly. Final compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location. Equal Opportunity Employer We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Paul Davis Restoration, Inc.
Jacksonville, Florida
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
11/08/2026
Full time
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
Date Posted: 2026-09-29 Country: United States of America Location: US-MA-TEWKSBURY-TB1 50 Apple Hill Dr ASSABET BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Raytheon's Systems Engineering and Test Capabilities (SE&TC) Surface Radars & Sensors Center is seeking a Principal Systems Engineer to join our Systems Integration & Test Long Range Radars Department within the Systems Engineering & Test Capabilities Directorate. The team is seeking a Principal Systems Engineer who will support one of a variety of Radar programs including AN/TPY-2, EWR, and OTHR. The successful candidate will be responsible for driving execution and efficient engineering practices across development, production, and sustainment programs. This role requires strong technical expertise and engineering leadership skills to drive the integration, test, and sustainment of a world-class air defense system. Every day will bring new challenges, requiring you to reprioritize your focus, collaborate across disciplines, and find the path forward to meeting our customers' needs. Even an experienced engineering lead from a smaller team would find multiple areas for career growth in this role and discover something new every day. What You Will Do Ensure the development and execution of a complex air defense program that consists of two primary IPTs. This work spans the entire systems engineering workflow including requirements management, system design, test planning, integration, and V&V. Manage/monitor the execution of work scope, determine team staffing allocations, and provide feedback on team execution. Coordinate across organizational disciplines and functions to identify team/work issues, resolve roadblocks and ensure completion of team objectives. Support program execution and growth through continuous improvement of people, processes, and tools. 10% local and non-local travel. This position can be based out of Tewksbury MA or Huntsville AL. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience. Experience with systems engineering, radar data analysis, integration, verification, validation and/or system testing. Experience with MATLAB, Python, Perl, C/C++, Linux, Unix, and/or other programming. Experience with technical and/or functional leadership. Qualifications We Prefer Strong integration skills, knowledge of radar algorithms, radar signal processing concepts, theory, modeling and determining radar performance, air defense systems and team interaction skills. Experience with systems engineering, system integration, system verification, and/or system test. Experience with Cost Account Management (CAM), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Risk and Opportunity Management, and/or bids/proposals. Experience working in an integration lab, test facility, or in the field supporting integration and/or verification of RF systems while also managing various tasks, requirements, and commitments. Experience with DoD or similar major programs throughout the product lifecycle including compliance with DoD technology release and export licensing policies. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility- Relocation assistance available. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/08/2026
Full time
Date Posted: 2026-09-29 Country: United States of America Location: US-MA-TEWKSBURY-TB1 50 Apple Hill Dr ASSABET BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Raytheon's Systems Engineering and Test Capabilities (SE&TC) Surface Radars & Sensors Center is seeking a Principal Systems Engineer to join our Systems Integration & Test Long Range Radars Department within the Systems Engineering & Test Capabilities Directorate. The team is seeking a Principal Systems Engineer who will support one of a variety of Radar programs including AN/TPY-2, EWR, and OTHR. The successful candidate will be responsible for driving execution and efficient engineering practices across development, production, and sustainment programs. This role requires strong technical expertise and engineering leadership skills to drive the integration, test, and sustainment of a world-class air defense system. Every day will bring new challenges, requiring you to reprioritize your focus, collaborate across disciplines, and find the path forward to meeting our customers' needs. Even an experienced engineering lead from a smaller team would find multiple areas for career growth in this role and discover something new every day. What You Will Do Ensure the development and execution of a complex air defense program that consists of two primary IPTs. This work spans the entire systems engineering workflow including requirements management, system design, test planning, integration, and V&V. Manage/monitor the execution of work scope, determine team staffing allocations, and provide feedback on team execution. Coordinate across organizational disciplines and functions to identify team/work issues, resolve roadblocks and ensure completion of team objectives. Support program execution and growth through continuous improvement of people, processes, and tools. 10% local and non-local travel. This position can be based out of Tewksbury MA or Huntsville AL. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience. Experience with systems engineering, radar data analysis, integration, verification, validation and/or system testing. Experience with MATLAB, Python, Perl, C/C++, Linux, Unix, and/or other programming. Experience with technical and/or functional leadership. Qualifications We Prefer Strong integration skills, knowledge of radar algorithms, radar signal processing concepts, theory, modeling and determining radar performance, air defense systems and team interaction skills. Experience with systems engineering, system integration, system verification, and/or system test. Experience with Cost Account Management (CAM), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Risk and Opportunity Management, and/or bids/proposals. Experience working in an integration lab, test facility, or in the field supporting integration and/or verification of RF systems while also managing various tasks, requirements, and commitments. Experience with DoD or similar major programs throughout the product lifecycle including compliance with DoD technology release and export licensing policies. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility- Relocation assistance available. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI974c3367afc2-0765
11/07/2026
Full time
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI974c3367afc2-0765
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
11/06/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
11/06/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
11/06/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
11/06/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
11/06/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Friday, September 18, 2026 City Phoenix State AZ Country United States Working time Part-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: 20.04/h r . plus up to $2,880 in bonus opportunities for eligible new hires Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $ 20.04/ hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 20.04 Maximum Salary $ 20.04
Job Description Job Description The software that runs insurance has to work. That's your job. Behind every policy quoted, every claim paid, and every bill generated is a system that has to get it right - every time, for every scenario, for every client. When it doesn't, someone notices. We'd rather that someone be you. As a Software Tester at Marias Technology, you own the quality of what we ship. You'll validate insurance technology platforms against business requirements, hunt down defects before they reach production, and give developers the clear, reproducible detail they need to fix things fast. This is a full-time career role with real benefits, real mentorship, and a real path forward. You don't need years of QA experience - you need sharp attention to detail, clear writing, and the persistence to keep digging when something feels off. We'll teach you the rest. Coming from legal, accounting, or banking? Keep reading. Some of the strongest software testers we've seen didn't start in software. They started as legal assistants, accounting support, bookkeepers, AP/AR specialists, medical billing specialists, loan processors, and bank operations staff. Here's why that works. If you've spent your career reviewing contracts against a checklist, reconciling accounts that have to balance to the penny, or processing loan files where one wrong field triggers a compliance problem, you've already built the two skills this job depends on most: You compare what's there against what should be there - and you catch the discrepancy You document it precisely enough that someone else can act on it That's software testing. The subject matter changes from contracts and ledgers to policies and claims. The discipline is identical. Add in the fact that insurance technology is built on rating math, regulatory rules, and billing logic - territory that already feels familiar to anyone from a legal, financial, or banking environment - and the transition is shorter than you'd think. If you've been looking for a way into technology and assumed you needed a CS degree to get there, this is the door. What you'll do Test against system specifications to validate that software performs to customer expectations Execute manual functional, integration, regression, and system testing for new implementations, upgrades, defects, and changes Read specifications, manuals, and business requirements, then build test plans that cover every area in scope Test across the full breadth of an insurance platform - workflow, rating, print, rules and validations, billing, claims, and third-party raters Distinguish genuine defects from specifications that need updating, and escalate each appropriately Log clear, concise, reproducible defects and test results in our work management system Re-test resolved defects to confirm issues are fully closed Work independently on assigned test cycles while collaborating with our testing management staff Identify workarounds that keep clients moving while permanent fixes are developed Deliver testing assignments on schedule and communicate risks early What you need Required High school diploma or equivalent Some combination of coursework, certificate, degree, or hands-on experience in Business, Insurance/Risk Management, General IT, Compputer Science, Software Engineering, MIS, or a closely related field - or demonstrated aptitude from a detail-intensive role Basic computer proficiency: navigating applications, managing files, working in browser-based tools Microsoft Teams, Excel, Word, and Outlook experience Ability to read and follow documented test scripts and step-by-step procedures Willingness to learn our work management system Ability to work full-time, in-office in Covington, OH Preferred Administrative or operations experience in a legal, accounting, or banking environment - legal assistant, accounting support, bookkeeper, AP/AR, medical billing specialist, loan processor, teller operations, or similar Other detail-intensive backgrounds (data entry, customer service, billing, claims processing, medical records, quality control, audit support) Associate or bachelor's degree in a related field Prior QA, software testing, or technology internship or work experience Enrollment in or completion of an ISTQB Foundation Level course Familiarity with defect tracking tools (e.g., Jira, Azure DevOps) Prior insurance knowledge, or willingness to learn insurance terminology and workflows on the job Comfort following business process documentation and business requirements to understand what's being tested Who thrives here You notice. The misaligned field, the premium off by a penny, the record that saved when it shouldn't have You write clearly. A defect nobody can reproduce is a defect nobody fixes You're accountable. Assignments land on time, and you flag problems before they become surprises You think through problems. Three approaches before "it doesn't work" You're coachable. Feedback lands, and it shows up in your next test cycle You have integrity. You do the right thing when it's inconvenient, and you own your mistakes What we offer Pay: $20-$23/hour, paid semi-monthly (15th and end of month) via direct deposit Health coverage - effective the 1st of the month following your hire date Medical (Anthem HSA Plan): Marias pays 60% of the monthly premium Health Savings Account: company contributes quarterly - $750/year for single coverage up to $1,500/year for family coverage Dental (Superior Dental Care): Marias pays 50% of the monthly premium Vision (VSP): available at low employee cost Employer-paid protection at no cost to you Basic Life Insurance and AD&D - annual salary, up to $50,000 Long-Term Disability - 60% of monthly salary, up to $6,000 Short-Term Disability - 66.67% of weekly earnings, up to $1,000 Retirement 401(k) with company match of 50% of your contributions up to 8% of salary, after a 90-day waiting period, with full vesting at year 6 Time off 15 days PTO per year after a 90-day waiting period (pro-rated by hire date) 10 paid holidays Extras that make a difference $1,500 annual family vacation reimbursement bonus (after 90 days, one trip per year) The Institutes Professional Development Program - Marias pays for books, study guides, and exam costs, plus $100 per passing exam and $150 upon designation completion $50 apparel allowance (after 90 days) Employee store discounts: Glacier View Coffee (10%), Pacific Coast Surf Shop (25%), Elias & Oliver Boutique (25%)
11/06/2026
Full time
Job Description Job Description The software that runs insurance has to work. That's your job. Behind every policy quoted, every claim paid, and every bill generated is a system that has to get it right - every time, for every scenario, for every client. When it doesn't, someone notices. We'd rather that someone be you. As a Software Tester at Marias Technology, you own the quality of what we ship. You'll validate insurance technology platforms against business requirements, hunt down defects before they reach production, and give developers the clear, reproducible detail they need to fix things fast. This is a full-time career role with real benefits, real mentorship, and a real path forward. You don't need years of QA experience - you need sharp attention to detail, clear writing, and the persistence to keep digging when something feels off. We'll teach you the rest. Coming from legal, accounting, or banking? Keep reading. Some of the strongest software testers we've seen didn't start in software. They started as legal assistants, accounting support, bookkeepers, AP/AR specialists, medical billing specialists, loan processors, and bank operations staff. Here's why that works. If you've spent your career reviewing contracts against a checklist, reconciling accounts that have to balance to the penny, or processing loan files where one wrong field triggers a compliance problem, you've already built the two skills this job depends on most: You compare what's there against what should be there - and you catch the discrepancy You document it precisely enough that someone else can act on it That's software testing. The subject matter changes from contracts and ledgers to policies and claims. The discipline is identical. Add in the fact that insurance technology is built on rating math, regulatory rules, and billing logic - territory that already feels familiar to anyone from a legal, financial, or banking environment - and the transition is shorter than you'd think. If you've been looking for a way into technology and assumed you needed a CS degree to get there, this is the door. What you'll do Test against system specifications to validate that software performs to customer expectations Execute manual functional, integration, regression, and system testing for new implementations, upgrades, defects, and changes Read specifications, manuals, and business requirements, then build test plans that cover every area in scope Test across the full breadth of an insurance platform - workflow, rating, print, rules and validations, billing, claims, and third-party raters Distinguish genuine defects from specifications that need updating, and escalate each appropriately Log clear, concise, reproducible defects and test results in our work management system Re-test resolved defects to confirm issues are fully closed Work independently on assigned test cycles while collaborating with our testing management staff Identify workarounds that keep clients moving while permanent fixes are developed Deliver testing assignments on schedule and communicate risks early What you need Required High school diploma or equivalent Some combination of coursework, certificate, degree, or hands-on experience in Business, Insurance/Risk Management, General IT, Compputer Science, Software Engineering, MIS, or a closely related field - or demonstrated aptitude from a detail-intensive role Basic computer proficiency: navigating applications, managing files, working in browser-based tools Microsoft Teams, Excel, Word, and Outlook experience Ability to read and follow documented test scripts and step-by-step procedures Willingness to learn our work management system Ability to work full-time, in-office in Covington, OH Preferred Administrative or operations experience in a legal, accounting, or banking environment - legal assistant, accounting support, bookkeeper, AP/AR, medical billing specialist, loan processor, teller operations, or similar Other detail-intensive backgrounds (data entry, customer service, billing, claims processing, medical records, quality control, audit support) Associate or bachelor's degree in a related field Prior QA, software testing, or technology internship or work experience Enrollment in or completion of an ISTQB Foundation Level course Familiarity with defect tracking tools (e.g., Jira, Azure DevOps) Prior insurance knowledge, or willingness to learn insurance terminology and workflows on the job Comfort following business process documentation and business requirements to understand what's being tested Who thrives here You notice. The misaligned field, the premium off by a penny, the record that saved when it shouldn't have You write clearly. A defect nobody can reproduce is a defect nobody fixes You're accountable. Assignments land on time, and you flag problems before they become surprises You think through problems. Three approaches before "it doesn't work" You're coachable. Feedback lands, and it shows up in your next test cycle You have integrity. You do the right thing when it's inconvenient, and you own your mistakes What we offer Pay: $20-$23/hour, paid semi-monthly (15th and end of month) via direct deposit Health coverage - effective the 1st of the month following your hire date Medical (Anthem HSA Plan): Marias pays 60% of the monthly premium Health Savings Account: company contributes quarterly - $750/year for single coverage up to $1,500/year for family coverage Dental (Superior Dental Care): Marias pays 50% of the monthly premium Vision (VSP): available at low employee cost Employer-paid protection at no cost to you Basic Life Insurance and AD&D - annual salary, up to $50,000 Long-Term Disability - 60% of monthly salary, up to $6,000 Short-Term Disability - 66.67% of weekly earnings, up to $1,000 Retirement 401(k) with company match of 50% of your contributions up to 8% of salary, after a 90-day waiting period, with full vesting at year 6 Time off 15 days PTO per year after a 90-day waiting period (pro-rated by hire date) 10 paid holidays Extras that make a difference $1,500 annual family vacation reimbursement bonus (after 90 days, one trip per year) The Institutes Professional Development Program - Marias pays for books, study guides, and exam costs, plus $100 per passing exam and $150 upon designation completion $50 apparel allowance (after 90 days) Employee store discounts: Glacier View Coffee (10%), Pacific Coast Surf Shop (25%), Elias & Oliver Boutique (25%)
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: P&C Actuary & Portfolio Risk Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20-40 hours/week Role Responsibilities Design realistic scenarios involving loss costs, rate indications, trend, development, credibility, segmentation, reserving, profitability, capital, catastrophe exposure, and portfolio concentration. Create work products such as pricing analyses, reserve reviews, portfolio diagnostics, assumption critiques, sensitivity analyses, and management recommendations. Write "golden" reference responses at experienced actuarial and portfolio-risk quality. Grade AI-generated responses against structured rubrics for mathematical accuracy, assumption quality, methodology, interpretation, and communication. Identify calculation errors, unsupported assumptions, misuse of actuarial methods, confusing correlation with causation, and recommendations not supported by the data. Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have 2+ years of professional experience in P&C actuarial work, insurance pricing, reserving, catastrophe modeling, or portfolio risk management. Experience in quantitative analysis using insurance premium, exposure, claim, loss, or reserve data. Ability to explain methods, assumptions, limitations, and business implications clearly to technical and nontechnical audiences. Strong quantitative reasoning, excellent written communication, and high attention to detail. Proficiency with spreadsheets and at least one analytical or statistical tool. Preferred ACAS , FCAS , or active progress toward CAS credentials. Experience with personal, commercial, specialty, or reinsurance portfolios. Catastrophe modeling, capital modeling, predictive modeling, or rate-filing experience. Proficiency with SQL , R , Python , SAS , or actuarial modeling platforms. Experience presenting results to underwriting, finance, claims, or executive stakeholders. Start Date Immediately ; applications reviewed on a rolling basis. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
11/06/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: P&C Actuary & Portfolio Risk Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20-40 hours/week Role Responsibilities Design realistic scenarios involving loss costs, rate indications, trend, development, credibility, segmentation, reserving, profitability, capital, catastrophe exposure, and portfolio concentration. Create work products such as pricing analyses, reserve reviews, portfolio diagnostics, assumption critiques, sensitivity analyses, and management recommendations. Write "golden" reference responses at experienced actuarial and portfolio-risk quality. Grade AI-generated responses against structured rubrics for mathematical accuracy, assumption quality, methodology, interpretation, and communication. Identify calculation errors, unsupported assumptions, misuse of actuarial methods, confusing correlation with causation, and recommendations not supported by the data. Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have 2+ years of professional experience in P&C actuarial work, insurance pricing, reserving, catastrophe modeling, or portfolio risk management. Experience in quantitative analysis using insurance premium, exposure, claim, loss, or reserve data. Ability to explain methods, assumptions, limitations, and business implications clearly to technical and nontechnical audiences. Strong quantitative reasoning, excellent written communication, and high attention to detail. Proficiency with spreadsheets and at least one analytical or statistical tool. Preferred ACAS , FCAS , or active progress toward CAS credentials. Experience with personal, commercial, specialty, or reinsurance portfolios. Catastrophe modeling, capital modeling, predictive modeling, or rate-filing experience. Proficiency with SQL , R , Python , SAS , or actuarial modeling platforms. Experience presenting results to underwriting, finance, claims, or executive stakeholders. Start Date Immediately ; applications reviewed on a rolling basis. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Expert Type: Contract Compensation: $90-$110/hour Location: Remote Role Responsibilities Design realistic insurance scenarios and tasks from day-to-day work, such as risk assessment and underwriting decisions. Review and compare AI-generated insurance outputs for accuracy, professional judgment, and regulatory compliance. Create structured examples reflecting how insurance professionals reason through problems. Provide clear written feedback to improve AI performance in insurance tasks. Collaborate asynchronously with the research team to enhance model outputs. Qualifications Must-Have 3+ years of professional experience in insurance (underwriting, claims, actuarial, risk management, brokerage, compliance, or related areas). Bachelor's degree in a related field. Comfortable with common industry tools and systems (e.g., policy administration, claims, and rating platforms, Excel ). Strong written communication and attention to detail. Preferred A professional credential such as CPCU , ARM , AINS , CLU , AIC , ACAS/FCAS , ASA/FSA , or a state adjuster/broker license. Application Process (Takes 20-30 mins to complete) Submit a resume or a short summary of your insurance experience. Complete a short form on your practice area, specialties, and certifications. Selected applicants may complete a brief sample task. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
11/03/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Expert Type: Contract Compensation: $90-$110/hour Location: Remote Role Responsibilities Design realistic insurance scenarios and tasks from day-to-day work, such as risk assessment and underwriting decisions. Review and compare AI-generated insurance outputs for accuracy, professional judgment, and regulatory compliance. Create structured examples reflecting how insurance professionals reason through problems. Provide clear written feedback to improve AI performance in insurance tasks. Collaborate asynchronously with the research team to enhance model outputs. Qualifications Must-Have 3+ years of professional experience in insurance (underwriting, claims, actuarial, risk management, brokerage, compliance, or related areas). Bachelor's degree in a related field. Comfortable with common industry tools and systems (e.g., policy administration, claims, and rating platforms, Excel ). Strong written communication and attention to detail. Preferred A professional credential such as CPCU , ARM , AINS , CLU , AIC , ACAS/FCAS , ASA/FSA , or a state adjuster/broker license. Application Process (Takes 20-30 mins to complete) Submit a resume or a short summary of your insurance experience. Complete a short form on your practice area, specialties, and certifications. Selected applicants may complete a brief sample task. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI9509b5-
11/02/2026
Full time
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI9509b5-
Job Description Job Description Originallyfounded in 1991as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools-growing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org. DREAM seeks a Donor Database Manager to join its Advancement team. Reporting to the Senior Director of Advancement Operations, this individual contributor serves as the primary owner and subject-matter expert for DREAM's donor database, fundraising technology, and data operations, ensuring systems and data effectively support fundraising strategy and growth. Working closely with the Operations and Supporter Engagement Team, frontline fundraisers, Finance, Communications, and IT, this role administers and optimizes Salesforce, oversees gift and revenue operations, develops reporting and analytics, and identifies opportunities to leverage automation and AI-enabled solutions to improve data quality, decision-making, and operational efficiency. Responsibilities Donor Database & Salesforce Administration Serve as the primary administrator and functional owner of Salesforce for Advancement, ensuring the system effectively supports fundraising strategy and operations. Manage Salesforce configuration, user access, campaigns, reports, dashboards, workflows, and integrations with third-party fundraising platforms. Oversee data management and quality, including imports/exports, deduplication, record maintenance, data standards, governance, and recurring quality controls. Monitor database health, security, system performance, and documentation, partnering with IT and vendors to troubleshoot issues and implement improvements. Serve as the primary point of contact for Advancement Salesforce and donor database support, troubleshooting issues and escalating technical needs as appropriate. Train and onboard staff on Salesforce, fundraising technology, data standards, and best practices; maintain user documentation and SOPs; and gather feedback to strengthen system usability and adoption. Data Governance, Gift & Revenue Operations Oversee gift and pledge processing workflows and data standards, including designations, soft credits, acknowledgments, and campaign attribution. Lead revenue reconciliation and quality-control processes across Salesforce, fundraising platforms, events, and Finance records, proactively identifying and resolving data inconsistencies. Partner with Finance on audit support, outstanding gifts, in-kind contributions, year-end processes, documentation, and allocation changes. Support fundraising events and campaigns through campaign setup, donor and attendee data management, post-event imports, revenue reconciliation, and closeout. Reporting, Analytics & Fundraising Intelligence Design and maintain dashboards, reports, and analytical tools that provide visibility into fundraising revenue, pipeline, campaigns, events, donor engagement, and progress toward goals. Manage recurring Advancement reporting, including pipeline, phase, year-over-year, team, and leadership reporting. Partner with the Advancement Operations Manager and frontline fundraisers to translate business needs into scalable Salesforce reports, dashboards, and data solutions. Analyze fundraising and operational performance, identify trends and data gaps, and surface actionable insights to support planning and decision-making. Fundraising Technology, Automation & AI Innovation • Serve as the functional lead for Advancement's fundraising technology ecosystem, partnering with IT, vendors, and internal stakeholders to evaluate, implement, integrate, and optimize technology solutions based on business needs, user experience, data security, cost, and impact. • Identify and implement opportunities to streamline Advancement processes through Salesforce automation, integrations, AI-enabled tools, and scalable workflows, while maintaining appropriate human review and data-quality controls. Additional duties as assigned. Qualifications • Bachelor's degree required; • Three to five years of experience administering Salesforce or a comparable fundraising CRM, preferably within nonprofit development, advancement services, or fundraising operations; • Demonstrated experience with CRM administration, including data management, reporting, user access, workflows, integrations, and data quality; • Experience with gift processing, fundraising revenue operations, reconciliation, or donor data management strongly preferred; • Strong analytical, project management, and problem-solving skills, with the ability to translate complex business needs into scalable data and technology solutions; • Experience leveraging automation, AI-enabled tools, or emerging technology to improve business processes strongly preferred, with demonstrated curiosity and ability to learn new technologies; • Exceptional attention to detail, commitment to data integrity, and ability to manage multiple priorities independently while collaborating effectively across departments; • A proactive, service-oriented mindset and strong commitment to DREAM's mission and values. Working Expectations The Donor Database Manager is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for donor events). Some evening and/or weekend work, for example to prepare for and attend donor events, is required. Benefits and Paid Time Off We offer comprehensive benefits including: Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; The ability to select between a variety of medical plans according to what best suits the employee's needs; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid of Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; A variety of support through our employee assistance program (EAP); A 403(b) retirement plan with employer matching up to 4% after one year of employment; Access to a professional development fund; Referral bonuses; All full-time Network Support employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays; Benefits are subject to change. Compensation DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $80,000 to $95,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges. Our Commitment to Diversity, Equity, and Inclusion At DREAM, diversity, equity, and inclusion are a matter of mission. From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters-it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream-along with the tools and opportunities to make their dreams reality. Come dream with us. DREAM Maxims All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big. Applying to DREAM We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help! DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. If you are a current DREAM employee, please . click apply for full job details
11/02/2026
Full time
Job Description Job Description Originallyfounded in 1991as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools-growing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org. DREAM seeks a Donor Database Manager to join its Advancement team. Reporting to the Senior Director of Advancement Operations, this individual contributor serves as the primary owner and subject-matter expert for DREAM's donor database, fundraising technology, and data operations, ensuring systems and data effectively support fundraising strategy and growth. Working closely with the Operations and Supporter Engagement Team, frontline fundraisers, Finance, Communications, and IT, this role administers and optimizes Salesforce, oversees gift and revenue operations, develops reporting and analytics, and identifies opportunities to leverage automation and AI-enabled solutions to improve data quality, decision-making, and operational efficiency. Responsibilities Donor Database & Salesforce Administration Serve as the primary administrator and functional owner of Salesforce for Advancement, ensuring the system effectively supports fundraising strategy and operations. Manage Salesforce configuration, user access, campaigns, reports, dashboards, workflows, and integrations with third-party fundraising platforms. Oversee data management and quality, including imports/exports, deduplication, record maintenance, data standards, governance, and recurring quality controls. Monitor database health, security, system performance, and documentation, partnering with IT and vendors to troubleshoot issues and implement improvements. Serve as the primary point of contact for Advancement Salesforce and donor database support, troubleshooting issues and escalating technical needs as appropriate. Train and onboard staff on Salesforce, fundraising technology, data standards, and best practices; maintain user documentation and SOPs; and gather feedback to strengthen system usability and adoption. Data Governance, Gift & Revenue Operations Oversee gift and pledge processing workflows and data standards, including designations, soft credits, acknowledgments, and campaign attribution. Lead revenue reconciliation and quality-control processes across Salesforce, fundraising platforms, events, and Finance records, proactively identifying and resolving data inconsistencies. Partner with Finance on audit support, outstanding gifts, in-kind contributions, year-end processes, documentation, and allocation changes. Support fundraising events and campaigns through campaign setup, donor and attendee data management, post-event imports, revenue reconciliation, and closeout. Reporting, Analytics & Fundraising Intelligence Design and maintain dashboards, reports, and analytical tools that provide visibility into fundraising revenue, pipeline, campaigns, events, donor engagement, and progress toward goals. Manage recurring Advancement reporting, including pipeline, phase, year-over-year, team, and leadership reporting. Partner with the Advancement Operations Manager and frontline fundraisers to translate business needs into scalable Salesforce reports, dashboards, and data solutions. Analyze fundraising and operational performance, identify trends and data gaps, and surface actionable insights to support planning and decision-making. Fundraising Technology, Automation & AI Innovation • Serve as the functional lead for Advancement's fundraising technology ecosystem, partnering with IT, vendors, and internal stakeholders to evaluate, implement, integrate, and optimize technology solutions based on business needs, user experience, data security, cost, and impact. • Identify and implement opportunities to streamline Advancement processes through Salesforce automation, integrations, AI-enabled tools, and scalable workflows, while maintaining appropriate human review and data-quality controls. Additional duties as assigned. Qualifications • Bachelor's degree required; • Three to five years of experience administering Salesforce or a comparable fundraising CRM, preferably within nonprofit development, advancement services, or fundraising operations; • Demonstrated experience with CRM administration, including data management, reporting, user access, workflows, integrations, and data quality; • Experience with gift processing, fundraising revenue operations, reconciliation, or donor data management strongly preferred; • Strong analytical, project management, and problem-solving skills, with the ability to translate complex business needs into scalable data and technology solutions; • Experience leveraging automation, AI-enabled tools, or emerging technology to improve business processes strongly preferred, with demonstrated curiosity and ability to learn new technologies; • Exceptional attention to detail, commitment to data integrity, and ability to manage multiple priorities independently while collaborating effectively across departments; • A proactive, service-oriented mindset and strong commitment to DREAM's mission and values. Working Expectations The Donor Database Manager is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for donor events). Some evening and/or weekend work, for example to prepare for and attend donor events, is required. Benefits and Paid Time Off We offer comprehensive benefits including: Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; The ability to select between a variety of medical plans according to what best suits the employee's needs; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid of Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; A variety of support through our employee assistance program (EAP); A 403(b) retirement plan with employer matching up to 4% after one year of employment; Access to a professional development fund; Referral bonuses; All full-time Network Support employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays; Benefits are subject to change. Compensation DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $80,000 to $95,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges. Our Commitment to Diversity, Equity, and Inclusion At DREAM, diversity, equity, and inclusion are a matter of mission. From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters-it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream-along with the tools and opportunities to make their dreams reality. Come dream with us. DREAM Maxims All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big. Applying to DREAM We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help! DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. If you are a current DREAM employee, please . click apply for full job details
Paul Davis Restoration, Inc.
Jacksonville, Florida
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
10/02/2026
Full time
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
Waterfall Technology Consulting Partners
Alpine, California
Job Description Job Description We are partnered with a wonderful organization seeking a Senior Application Engineer with technical expertise and strong functional knowledge of hospital Revenue Cycle operations. This individual will play a critical role in designing, developing, and maintaining applications and data solutions that support financial and operational workflows within a healthcare environment. The ideal candidate combines hands-on engineering capabilities with a strong understanding of patient accounting, billing processes, and reporting requirements within a hospital setting. This is a remote 2-year contract that is salaried only. Must work West Coast business hours. What will I be doing? Design, develop, and maintain scalable applications and data solutions supporting Revenue Cycle operations Collaborate with business stakeholders to translate operational and reporting requirements into technical solutions Optimize and support SQL Server environments, ETL processes, and reporting platforms Build and maintain integrations and automated workflows across systems Support Epic Clarity reporting and data extraction needs related to Hospital Billing (HB) Troubleshoot complex issues across applications, databases, and reporting layers Ensure data accuracy, integrity, and security across all solutions Partner with cross-functional teams including IT, finance, and operations to drive continuous improvement What requirements do I need? Healthcare / Revenue Cycle: Strong knowledge of hospital Revenue Cycle operations, including patient accounting, billing, claims, and collections processes Experience working with healthcare data models and financial workflows Database Administration: Proven experience performing core MS SQL Server DBA tasks, including: Indexing Performance tuning Backup and recovery Security management ETL Engineering: Minimum 5 years of Extensive experience designing, building, debugging, and optimizing complex SSIS (SQL Server Integration Services) packages Strong ability to manage complex queries and data transformations and workflows Web Development: Minimum 5 years of experience in .NET C# web application development Experience with application architecture and deployment in IIS environments Business Intelligence & Reporting: Minimum 5 years of experience developing advanced SSRS reports, including: Matrix and highly formatted reporting layouts Experienced with both scheduled and triggered SSRS reports Job Scheduling / Automation: Minimum 1 year of Experience developing and managing enterprise workflows using JAMS Scheduler, including job scheduling, monitoring, and troubleshooting Epic Certification: Active Epic Hospital Billing (HB) Clarity Report Writer certification is required Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. If you have the skills required for this role, we want to speak to you. Apply today!
09/29/2026
Full time
Job Description Job Description We are partnered with a wonderful organization seeking a Senior Application Engineer with technical expertise and strong functional knowledge of hospital Revenue Cycle operations. This individual will play a critical role in designing, developing, and maintaining applications and data solutions that support financial and operational workflows within a healthcare environment. The ideal candidate combines hands-on engineering capabilities with a strong understanding of patient accounting, billing processes, and reporting requirements within a hospital setting. This is a remote 2-year contract that is salaried only. Must work West Coast business hours. What will I be doing? Design, develop, and maintain scalable applications and data solutions supporting Revenue Cycle operations Collaborate with business stakeholders to translate operational and reporting requirements into technical solutions Optimize and support SQL Server environments, ETL processes, and reporting platforms Build and maintain integrations and automated workflows across systems Support Epic Clarity reporting and data extraction needs related to Hospital Billing (HB) Troubleshoot complex issues across applications, databases, and reporting layers Ensure data accuracy, integrity, and security across all solutions Partner with cross-functional teams including IT, finance, and operations to drive continuous improvement What requirements do I need? Healthcare / Revenue Cycle: Strong knowledge of hospital Revenue Cycle operations, including patient accounting, billing, claims, and collections processes Experience working with healthcare data models and financial workflows Database Administration: Proven experience performing core MS SQL Server DBA tasks, including: Indexing Performance tuning Backup and recovery Security management ETL Engineering: Minimum 5 years of Extensive experience designing, building, debugging, and optimizing complex SSIS (SQL Server Integration Services) packages Strong ability to manage complex queries and data transformations and workflows Web Development: Minimum 5 years of experience in .NET C# web application development Experience with application architecture and deployment in IIS environments Business Intelligence & Reporting: Minimum 5 years of experience developing advanced SSRS reports, including: Matrix and highly formatted reporting layouts Experienced with both scheduled and triggered SSRS reports Job Scheduling / Automation: Minimum 1 year of Experience developing and managing enterprise workflows using JAMS Scheduler, including job scheduling, monitoring, and troubleshooting Epic Certification: Active Epic Hospital Billing (HB) Clarity Report Writer certification is required Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. If you have the skills required for this role, we want to speak to you. Apply today!
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: ML Challenge Task Auditor Type: Contract Compensation: $70-$90/hour Location: Remote Role Responsibilities Evaluate the quality, correctness, and methodological rigor of applied machine-learning tasks for training and evaluating models. Assess experiment design, model-selection reasoning, and evaluation methodology. Provide clear, rubric-based written feedback to improve AI model performance . Review and critique ML claims against evidence and reproduce results. Work independently and asynchronously to meet deadlines while enhancing model outputs. Qualifications Must-Have 3+ years hands-on applied/experimental ML experience. Strong grasp of data-quality rigor: leakage detection, metric gaming, and train/test/CV hygiene. Proficiency with standard ML frameworks ( PyTorch , TensorFlow , scikit-learn , XGBoost ). Ability to critique ML claims against evidence and reproduce results. Preferred Competition/benchmark experience (e.g., Kaggle ). Graduate research or publication record in applied ML . Prior task-grading or peer-review experience. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/29/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: ML Challenge Task Auditor Type: Contract Compensation: $70-$90/hour Location: Remote Role Responsibilities Evaluate the quality, correctness, and methodological rigor of applied machine-learning tasks for training and evaluating models. Assess experiment design, model-selection reasoning, and evaluation methodology. Provide clear, rubric-based written feedback to improve AI model performance . Review and critique ML claims against evidence and reproduce results. Work independently and asynchronously to meet deadlines while enhancing model outputs. Qualifications Must-Have 3+ years hands-on applied/experimental ML experience. Strong grasp of data-quality rigor: leakage detection, metric gaming, and train/test/CV hygiene. Proficiency with standard ML frameworks ( PyTorch , TensorFlow , scikit-learn , XGBoost ). Ability to critique ML claims against evidence and reproduce results. Preferred Competition/benchmark experience (e.g., Kaggle ). Graduate research or publication record in applied ML . Prior task-grading or peer-review experience. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: P&C Actuary & Portfolio Risk Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20-40 hours/week Role Responsibilities Design realistic scenarios involving loss costs, rate indications, trend, development, credibility, segmentation, reserving, profitability, capital, catastrophe exposure, and portfolio concentration. Create work products such as pricing analyses, reserve reviews, portfolio diagnostics, assumption critiques, sensitivity analyses, and management recommendations. Write "golden" reference responses at experienced actuarial and portfolio-risk quality. Grade AI-generated responses against structured rubrics for mathematical accuracy, assumption quality, methodology, interpretation, and communication. Identify calculation errors, unsupported assumptions, misuse of actuarial methods, confusing correlation with causation, and recommendations not supported by the data. Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have 2+ years of professional experience in P&C actuarial work, insurance pricing, reserving, catastrophe modeling, or portfolio risk management. Experience in quantitative analysis using insurance premium, exposure, claim, loss, or reserve data. Ability to explain methods, assumptions, limitations, and business implications clearly to technical and nontechnical audiences. Strong quantitative reasoning, excellent written communication, and high attention to detail. Proficiency with spreadsheets and at least one analytical or statistical tool. Preferred ACAS , FCAS , or active progress toward CAS credentials. Experience with personal, commercial, specialty, or reinsurance portfolios. Catastrophe modeling, capital modeling, predictive modeling, or rate-filing experience. Proficiency with SQL , R , Python , SAS , or actuarial modeling platforms. Experience presenting results to underwriting, finance, claims, or executive stakeholders. Start Date Immediately ; applications reviewed on a rolling basis. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/29/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: P&C Actuary & Portfolio Risk Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20-40 hours/week Role Responsibilities Design realistic scenarios involving loss costs, rate indications, trend, development, credibility, segmentation, reserving, profitability, capital, catastrophe exposure, and portfolio concentration. Create work products such as pricing analyses, reserve reviews, portfolio diagnostics, assumption critiques, sensitivity analyses, and management recommendations. Write "golden" reference responses at experienced actuarial and portfolio-risk quality. Grade AI-generated responses against structured rubrics for mathematical accuracy, assumption quality, methodology, interpretation, and communication. Identify calculation errors, unsupported assumptions, misuse of actuarial methods, confusing correlation with causation, and recommendations not supported by the data. Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have 2+ years of professional experience in P&C actuarial work, insurance pricing, reserving, catastrophe modeling, or portfolio risk management. Experience in quantitative analysis using insurance premium, exposure, claim, loss, or reserve data. Ability to explain methods, assumptions, limitations, and business implications clearly to technical and nontechnical audiences. Strong quantitative reasoning, excellent written communication, and high attention to detail. Proficiency with spreadsheets and at least one analytical or statistical tool. Preferred ACAS , FCAS , or active progress toward CAS credentials. Experience with personal, commercial, specialty, or reinsurance portfolios. Catastrophe modeling, capital modeling, predictive modeling, or rate-filing experience. Proficiency with SQL , R , Python , SAS , or actuarial modeling platforms. Experience presenting results to underwriting, finance, claims, or executive stakeholders. Start Date Immediately ; applications reviewed on a rolling basis. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.