Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year Growth Opportunities Cross-Training Career Development Program Team Member Appreciation Flexible Schedules Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of Provider Enrollment experience preferred. Must be working toward PE Certification. Experience with CAQH and PECOS. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) Relevant education and certification a plus. 5+ years of experience preferred. MAIN DUTIES Enroll medical providers in health plans. Coordinates credentialing data needed for enrollment, contracting, and other related purposes. Creation and maintenance of CAQH Application. Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. Complete Third-Party Payer Applications. The ability to work with diverse internal and external customers. Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of experience preferred. Must be working toward NAMSS Certification. Experience in working with provider database and running reports. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) 5+ years of experience preferred. Relevant education and NAMSS certification a plus. MAIN DUTIES Process Initial Appointment Applications. Process Locum Tenens Initial Appointment Applications as Requested. Process Requests for Additional Privileges. Process Telemedicine Applications. Process Reappointment Applications. Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Proficient in Office 365 including SharePoint. Database maintenance using SQL and Azure or desire and ability to learn. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Preferred Education and Experience 3+ years of relevant experience preferred. MAIN DUTIES Credentialing Contact Changes. Initial Request for Privilege Monitoring. Monitor the Data Integrity through Prebuilt Reports. Report Assembly. Auditor and Process Improvements. Provider Enrollment Group Changes. SharePoint and other Apps. Monthly Dashboards. Merge Document Revisions. Database Maintenance Assistant. Database and Portal Troubleshooting. Updates and Upgrades to Custom Software and Portals. Code Maintenance and Updates. IT Helpdesk. Database Training. PI9d326315b7e6-3197
11/14/2026
Full time
Job Description Job Description Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year Growth Opportunities Cross-Training Career Development Program Team Member Appreciation Flexible Schedules Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of Provider Enrollment experience preferred. Must be working toward PE Certification. Experience with CAQH and PECOS. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) Relevant education and certification a plus. 5+ years of experience preferred. MAIN DUTIES Enroll medical providers in health plans. Coordinates credentialing data needed for enrollment, contracting, and other related purposes. Creation and maintenance of CAQH Application. Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. Complete Third-Party Payer Applications. The ability to work with diverse internal and external customers. Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of experience preferred. Must be working toward NAMSS Certification. Experience in working with provider database and running reports. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) 5+ years of experience preferred. Relevant education and NAMSS certification a plus. MAIN DUTIES Process Initial Appointment Applications. Process Locum Tenens Initial Appointment Applications as Requested. Process Requests for Additional Privileges. Process Telemedicine Applications. Process Reappointment Applications. Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Proficient in Office 365 including SharePoint. Database maintenance using SQL and Azure or desire and ability to learn. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Preferred Education and Experience 3+ years of relevant experience preferred. MAIN DUTIES Credentialing Contact Changes. Initial Request for Privilege Monitoring. Monitor the Data Integrity through Prebuilt Reports. Report Assembly. Auditor and Process Improvements. Provider Enrollment Group Changes. SharePoint and other Apps. Monthly Dashboards. Merge Document Revisions. Database Maintenance Assistant. Database and Portal Troubleshooting. Updates and Upgrades to Custom Software and Portals. Code Maintenance and Updates. IT Helpdesk. Database Training. PI9d326315b7e6-3197
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Larson Network Services, LLC
Saint Louis, Missouri
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI961c8e15715a-5088
11/13/2026
Full time
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI961c8e15715a-5088
Larson Network Services, LLC
Saint Louis, Missouri
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI11172d4500bc-5088
11/12/2026
Full time
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI11172d4500bc-5088
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
11/12/2026
Full time
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
Housing Authority of San Luis Obispo (CA)
Paso Robles, California
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
11/12/2026
Full time
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
Housing Authority of San Luis Obispo (CA)
San Luis Obispo, California
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
11/11/2026
Full time
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
11/07/2026
Full time
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Description: Department: Product Reports to: Director of Product Employment Type: Full-Time, Salaried Exempt Bonus: Eligible Target Start Date: Q4 2026 Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit. This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation. The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done. What You'll Do Lead the Warehouse Solutions Business Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability. Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals. Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business. Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility. Build repeatable team processes that support sustainable growth and reduce reliance on any one individual. Grow Customer and Market Opportunities Identify new markets, product categories, strategic partnerships, and service opportunities. Collaborate with RDC sales representatives on complex opportunities and strategic accounts. Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners. Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy. Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability. Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations. Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities. Manage Products, Vendors, and Projects Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners. Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions. Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution. Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams. Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout. Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes. Evaluate project profitability and identify opportunities to improve financial performance. Build Scalable Operations and Market Presence Maintain accurate CRM data, opportunity reporting, and forecasting. Standardize workflows for inspections, permitting, quoting, project execution, and installation. Improve documentation, internal communication, and cross-functional accountability. Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content. Research warehouse, industrial safety, material-handling, and related technology trends. Lead new service-development initiatives, including RDC's rack inspection program. What Success Looks Like During the first 12 months, the Warehouse Solutions Manager will be expected to help RDC: Develop a three-year Warehouse Solutions growth strategy and establish annual revenue and gross-profit targets. Expand the Warehouse Solutions manufacturer and partner portfolio. Finalize and launch RDC's digital rack inspection platform and related service offering. Build the go-to-market strategy, training materials, and marketing collateral for rack inspections. Participate in hiring and onboarding a Rack Inspection Specialist. Establish team operating procedures, recurring meetings, and performance metrics. Implement a standardized permitting process and project workflow from opportunity through installation. Improve CRM reporting, pipeline visibility, and forecasting accuracy. Benefits and Programs In addition to a competitive compensation package and bonus eligibility, this role participates in RDC's: Vehicle Fleet and Fuel Program Wireless Device and Network Program If you are energized by building teams, developing new business opportunities, and helping customers create safer, more productive warehouse operations, we encourage you to apply. Requirements: What You Bring Strong ability to communicate effectively with customers, manufacturers, vendors, subcontractors, sales teams, and internal operations partners. Experience balancing business development with product implementation, project execution, and customer service. Demonstrated leadership ability, including coaching, mentoring, performance management, and team development. Strong analytical, financial, negotiation, presentation, and problem-solving skills. Experience managing multiple vendors, customer opportunities, and projects at the same time. Ability to make timely, informed decisions even when all information is not available. Ability to read and interpret facility drawings, warehouse layouts, specifications, and related project documentation. Proficiency with CRM platforms and business tools, including Microsoft 365, Excel, Salesforce, ServiceMax, and Teams. Strong organization and time-management skills, including the ability to work effectively while traveling. Curiosity and a commitment to continuous learning in warehouse operations, industrial safety, and material-handling technologies. Ability to travel throughout RDC territories, including occasional overnight travel. Ability to work effectively from an RDC office or home office. Preferred Qualifications Bachelor's degree in Business, Engineering, Supply Chain, Industrial Distribution, or a related field; equivalent experience will be considered. Five or more years of experience in industrial sales, material handling, warehouse systems, capital equipment, or project management. Previous people-leadership or team-management experience. Experience building or significantly growing a product line, territory, business unit, or new market. Experience with warehouse racking, mezzanines, dock equipment, conveyors, safety systems, or industrial facility improvements. Experience managing capital-equipment projects from opportunity development through implementation. Compensation details: 00 Yearly Salary PIebfc4-0406
10/05/2026
Full time
Description: Department: Product Reports to: Director of Product Employment Type: Full-Time, Salaried Exempt Bonus: Eligible Target Start Date: Q4 2026 Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit. This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation. The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done. What You'll Do Lead the Warehouse Solutions Business Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability. Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals. Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business. Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility. Build repeatable team processes that support sustainable growth and reduce reliance on any one individual. Grow Customer and Market Opportunities Identify new markets, product categories, strategic partnerships, and service opportunities. Collaborate with RDC sales representatives on complex opportunities and strategic accounts. Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners. Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy. Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability. Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations. Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities. Manage Products, Vendors, and Projects Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners. Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions. Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution. Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams. Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout. Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes. Evaluate project profitability and identify opportunities to improve financial performance. Build Scalable Operations and Market Presence Maintain accurate CRM data, opportunity reporting, and forecasting. Standardize workflows for inspections, permitting, quoting, project execution, and installation. Improve documentation, internal communication, and cross-functional accountability. Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content. Research warehouse, industrial safety, material-handling, and related technology trends. Lead new service-development initiatives, including RDC's rack inspection program. What Success Looks Like During the first 12 months, the Warehouse Solutions Manager will be expected to help RDC: Develop a three-year Warehouse Solutions growth strategy and establish annual revenue and gross-profit targets. Expand the Warehouse Solutions manufacturer and partner portfolio. Finalize and launch RDC's digital rack inspection platform and related service offering. Build the go-to-market strategy, training materials, and marketing collateral for rack inspections. Participate in hiring and onboarding a Rack Inspection Specialist. Establish team operating procedures, recurring meetings, and performance metrics. Implement a standardized permitting process and project workflow from opportunity through installation. Improve CRM reporting, pipeline visibility, and forecasting accuracy. Benefits and Programs In addition to a competitive compensation package and bonus eligibility, this role participates in RDC's: Vehicle Fleet and Fuel Program Wireless Device and Network Program If you are energized by building teams, developing new business opportunities, and helping customers create safer, more productive warehouse operations, we encourage you to apply. Requirements: What You Bring Strong ability to communicate effectively with customers, manufacturers, vendors, subcontractors, sales teams, and internal operations partners. Experience balancing business development with product implementation, project execution, and customer service. Demonstrated leadership ability, including coaching, mentoring, performance management, and team development. Strong analytical, financial, negotiation, presentation, and problem-solving skills. Experience managing multiple vendors, customer opportunities, and projects at the same time. Ability to make timely, informed decisions even when all information is not available. Ability to read and interpret facility drawings, warehouse layouts, specifications, and related project documentation. Proficiency with CRM platforms and business tools, including Microsoft 365, Excel, Salesforce, ServiceMax, and Teams. Strong organization and time-management skills, including the ability to work effectively while traveling. Curiosity and a commitment to continuous learning in warehouse operations, industrial safety, and material-handling technologies. Ability to travel throughout RDC territories, including occasional overnight travel. Ability to work effectively from an RDC office or home office. Preferred Qualifications Bachelor's degree in Business, Engineering, Supply Chain, Industrial Distribution, or a related field; equivalent experience will be considered. Five or more years of experience in industrial sales, material handling, warehouse systems, capital equipment, or project management. Previous people-leadership or team-management experience. Experience building or significantly growing a product line, territory, business unit, or new market. Experience with warehouse racking, mezzanines, dock equipment, conveyors, safety systems, or industrial facility improvements. Experience managing capital-equipment projects from opportunity development through implementation. Compensation details: 00 Yearly Salary PIebfc4-0406
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: We are seeking a Power Platform Developer and an Innovation Specialist to support a front-office modernization effort for a federal DOW client. This role is responsible for designing and building the document management architecture, automated workflows, AI agent configurations, and data capabilities that span a multi-milestone delivery program. The position operates within a lean, agile sprint-based team and requires the ability to translate executive workflows into actionable, testable increments of capability across the Microsoft 365 and Power Platform ecosystem. Responsibilities: Build and maintain Power Automate workflows for inbox-driven task identification, action item routing, multi-step approvals, and exception handling Automate document detection, ingestion, and periodic summarization into SharePoint to support centralized knowledge management Design and configure SharePoint as a centralized repository for document retention, meeting records, briefs, and institutional knowledge Build Microsoft Forms-based or Canvas App-based intake tools for standardized capture and routing of meeting requests and action items Design and build Canvas Apps providing tailored, intuitive user experiences with guided workflows and embedded automation in lieu of standard form-based tools Connect Canvas Apps to Dataverse, SharePoint, and third-party data sources via connectors and custom APIs Implement RBAC, row-level security, and table permissions Configure AI Builder, Copilot Studio, or Azure AI capabilities to support predictive task modeling, document summarization, and AI-assisted meeting documentation Support integration of Power BI dashboards for executive visibility into operational metrics and sprint progress Modernize manual, email-based, and document-driven front office processes through targeted automation Participate in sprint planning, backlog grooming, daily standups, milestone reviews, and retrospectives within an agile delivery cadence Collaborate with the Business Systems Analyst to translate business requirements and current-state process documentation into sprint-ready development tasks Ensure all solutions operate within the DON's approved technology environment, minimizing security, accreditation, and sustainment risk What You Will Need: Minimum of SIX (6) years of professional experience Minimum of TWO (2) years delivering Power Platform solutions Clearance: Active and Maintained SECRET Clearance Citizenship: US Citizenship is required Education: US equivalent Bachelor's degree required Hands-on experience building Canvas Apps, Model Driven Apps, and Power Automate workflows end-to-end, including intake, routing, approval, and notification patterns Experience configuring SharePoint as a structured document repository, including metadata, libraries, and permissions Familiarity with Microsoft Forms and its integration with Power Automate for intake and routing scenarios Ability to build polished, production-ready UI/UX for non-technical executives and front office users Ability to work effectively within an agile sprint model, including participation in planning, reviews, and iterative delivery Ability to collaborate directly with stakeholders, including requirements gathering, demos, and milestone reviews What Would Be Nice To Have: Prior federal or DOW environment experience Experience with AI Builder, Copilot Studio, or Azure AI for document summarization, classification, or task prediction Power BI dashboard development and integration with Power Platform data sources Familiarity with Microsoft 365 G5 licensing and available capabilities Azure infrastructure or architecture knowledge Application Lifecycle Management (ALM) and environment management Azure DevOps and Git source control API and third-party integration experience What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70,000 - $100,000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
09/30/2026
Full time
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70,000 - $100,000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Description Job Description Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special! This position is 100% on-site. We are looking for a Knowledge Systems Specialist to support our government client at Va. Beach, VA. Responsibilities . Implement, manage, and support Knowledge System Tools. Engage as the Subject Matter Expert on selected platforms, to include but not limited to: Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements. Provide solutions by analyzing business needs and processes, recommending the best methodologies and tools (from approved platforms). Identify, log, and logically map organizational data flows and their respective information systems. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection. Perform SharePoint Site Collection Administration to include managing permissions - restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards. Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs. Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files. Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities. Implement security improvements by assessing usage; evaluating trends; anticipating requirements. Recognize quality or security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data. Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements. Other related duties as assigned. Requirements: Active Secret security clearance Security+ Certification (within 6 months of hire date) Experience with SharePoint and Power Apps Bachelor's Degree (preferred) Privacy Policy - Halvik Corp Halvik offers a competitive full benefits package including: Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTO. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance Charitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
09/29/2026
Full time
Job Description Job Description Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special! This position is 100% on-site. We are looking for a Knowledge Systems Specialist to support our government client at Va. Beach, VA. Responsibilities . Implement, manage, and support Knowledge System Tools. Engage as the Subject Matter Expert on selected platforms, to include but not limited to: Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements. Provide solutions by analyzing business needs and processes, recommending the best methodologies and tools (from approved platforms). Identify, log, and logically map organizational data flows and their respective information systems. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection. Perform SharePoint Site Collection Administration to include managing permissions - restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards. Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs. Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files. Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities. Implement security improvements by assessing usage; evaluating trends; anticipating requirements. Recognize quality or security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data. Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements. Other related duties as assigned. Requirements: Active Secret security clearance Security+ Certification (within 6 months of hire date) Experience with SharePoint and Power Apps Bachelor's Degree (preferred) Privacy Policy - Halvik Corp Halvik offers a competitive full benefits package including: Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTO. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance Charitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/29/2026
Full time
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Position Overview: The Digital Application and Adoption Specialist serves as the bridge between business users and digital solution delivery. This role is responsible for ensuring employees can effectively discover, adopt, and maximize the value of digital tools, platforms, and information resources. This hybrid position would require in-person work 3 days a week at one of these locations - Florence, KY; Auburn Hills, MI; Wilmington, DE; or Irving, TX Responsibilities: Digital Enablement and User Management Partner with business teams to identify opportunities for digital solutions and process improvements Gather, document, and prioritize business requirements for new digital initiatives and enhancements Maintain and manage a portfolio of digital improvement opportunities and enhancement requests Conduct voice of customer assessments to understand user needs, challenges, and adoption barriers Act as a liaison between business stakeholders and technical solutions teams Change Management and Adoption Develop and execute user adoption strategies for digital tools and platforms Create training materials, user guides, documentation, and learning resources Deliver training sessions, workshops, and onboarding support Measure and report adoption, engagement, and business value metrics Identify and implement continuous improvement opportunities to increase solution utilization Community Development and Citizen Development Build and sustain communities of practice around digital tools and capabilities Promote self-service and citizen development capabilities Provide coaching, governance, and best practices for citizen developers Foster knowledge sharing and collaboration across business functions and regions Support governance processes for digital solutions, content management, and user support models Monitor metrics and user feedback to guide future enhancements Qualifications: Required Knowledge/Skills/Abilities: Required: Microsoft 365 (SharePoint, Teams, Power Platform, PowerBI) Strong stakeholder engagement and communication skills Experience developing training materials and facilitating user adoption Experience working with collaboration and content management platforms Experience in gathering business requirements and translating user needs into actionable solutions Experience supporting business applications, digital transformation, change management or knowledge management initiatives Preferred: Materials science understanding especially around polymer properties Experience managing knowledge repositories, document libraries, and collaboration environments Experience supporting citizen development Familiarity with agile methodologies, backlog management, and product ownership concepts Experience measuring and reporting adoption metrics Required Years and Education: Bachelor or Master in Business, Information Systems, Engineering, Computer Science, or related field 3-5 years of experience in managing and developing tools within the Microsoft 365 platform (SharePoint, Teams, Power Platform, PowerBI) Apply:Apply for this job online Refer this job to a friend Share on your newsfeedCelanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation is a Fortune 500 company that employs more than 11,000 employees worldwide with 2025 net sales of $9.5 billion. For more information about Celanese Corporation and its product offerings, visit . Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR HJdrQ1Ezwy
09/29/2026
Full time
Job Description Job Description Position Overview: The Digital Application and Adoption Specialist serves as the bridge between business users and digital solution delivery. This role is responsible for ensuring employees can effectively discover, adopt, and maximize the value of digital tools, platforms, and information resources. This hybrid position would require in-person work 3 days a week at one of these locations - Florence, KY; Auburn Hills, MI; Wilmington, DE; or Irving, TX Responsibilities: Digital Enablement and User Management Partner with business teams to identify opportunities for digital solutions and process improvements Gather, document, and prioritize business requirements for new digital initiatives and enhancements Maintain and manage a portfolio of digital improvement opportunities and enhancement requests Conduct voice of customer assessments to understand user needs, challenges, and adoption barriers Act as a liaison between business stakeholders and technical solutions teams Change Management and Adoption Develop and execute user adoption strategies for digital tools and platforms Create training materials, user guides, documentation, and learning resources Deliver training sessions, workshops, and onboarding support Measure and report adoption, engagement, and business value metrics Identify and implement continuous improvement opportunities to increase solution utilization Community Development and Citizen Development Build and sustain communities of practice around digital tools and capabilities Promote self-service and citizen development capabilities Provide coaching, governance, and best practices for citizen developers Foster knowledge sharing and collaboration across business functions and regions Support governance processes for digital solutions, content management, and user support models Monitor metrics and user feedback to guide future enhancements Qualifications: Required Knowledge/Skills/Abilities: Required: Microsoft 365 (SharePoint, Teams, Power Platform, PowerBI) Strong stakeholder engagement and communication skills Experience developing training materials and facilitating user adoption Experience working with collaboration and content management platforms Experience in gathering business requirements and translating user needs into actionable solutions Experience supporting business applications, digital transformation, change management or knowledge management initiatives Preferred: Materials science understanding especially around polymer properties Experience managing knowledge repositories, document libraries, and collaboration environments Experience supporting citizen development Familiarity with agile methodologies, backlog management, and product ownership concepts Experience measuring and reporting adoption metrics Required Years and Education: Bachelor or Master in Business, Information Systems, Engineering, Computer Science, or related field 3-5 years of experience in managing and developing tools within the Microsoft 365 platform (SharePoint, Teams, Power Platform, PowerBI) Apply:Apply for this job online Refer this job to a friend Share on your newsfeedCelanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation is a Fortune 500 company that employs more than 11,000 employees worldwide with 2025 net sales of $9.5 billion. For more information about Celanese Corporation and its product offerings, visit . Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR HJdrQ1Ezwy
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/28/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.
09/28/2026
Full time
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.