This job is with Colt Technology Services, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Summary Job title : Senior AI Engineer Reports to : VP of AI Technology and Architecture Job location : Must have ability to be onsite in Boulder, CO office for 2-3 days a week About Colt and the AI Practice Colt Technology Services is a global digital infrastructure company, operating one of the world's largest fiber networks across Europe and Asia. We are building a Boulder-based AI team as the engineering center of our AI Practice. The team is responsible for how AI is adopted, governed, and scaled across Colt. The AI Practice operates across several parallel workstreams, including use case delivery, AI WAN, and private AI. The Boulder team is where we build, test, and validate before we scale. Why we need this role This is a build role. You will take AI use cases from a business problem to something running in production and being used every day: retrieval and search over Colt's own data, agents that carry out multi-step work, and AI built into the systems Colt's teams already rely on. We are looking for a strong software engineer first. If you have spent eight to ten years building and running production systems and even if you have not yet shipped an LLM-based product, we want to hear from. The platform, the tooling, and the model access are already in place, and a staff-level AI engineer on the team will pair with you directly on the AI side of the work. The AI-specific skills you can bring to the table is a plus but is also learnable. The engineering experience and judgement that comes from having owned real systems in production is not, and that is the part we are hiring for. What we do expect is that you have already got hands on with AI, whether at work or as a side project for yourself. You will be working directly with the Colt teams taking requirements from them. The team is small by design, the problems are real, and what you build in your first year sets the pattern for how Colt builds AI. What you will do Build AI Use Cases Design and build AI applications end to end: data access, retrieval, model calls, orchestration, and the interfaces people use Work with large language models through APIs and self-hosted inference, covering prompting, tool use, retrieval, and multi-step agent workflows Build evaluation harnesses that show whether a use case is good enough to ship, and keep owning them after it ships Integrate AI into Colt's existing systems and data, within the constraints of a live enterprise environment Work Directly With the Business Work with the Colt teams, who will be your customers, and who will use what you build, across network operations, service delivery, finance, and others Turn a loosely described business problem into a scoped, buildable design Show working software early and often, and change direction when the first answer turns out to be wrong Be straight with stakeholders about what AI is not the right tool for Take It to Production and Keep It There Move your own work from prototype to production-grade: tested, instrumented, documented, and supportable Monitor accuracy, latency, and cost in production, and act when they drift Work with platform engineers on deployment, and hand over cleanly to production operations Contribute reusable patterns, components, and internal libraries so the next use case is faster than the last What we're looking for Engineering Experience: 8-10+ years building production software. You have owned systems end to end: designed them, shipped them, operated them, and been on the hook when they broke. Languages: Strong in Python, or strong in another language such as Java, Go, C#, or TypeScript and ready to work primarily in Python. Production Systems: APIs and service integration, working with real data at scale, testing, CI/CD, and debugging things that are already live in front of users. Cloud: Comfortable in any major cloud. We build primarily on Google Cloud; equivalent AWS or Azure experience is ok to start. Working Style: Comfortable with ambiguity and with direct contact with non-technical stakeholders. You ask what the problem is before deciding what to build. Hands-On with AI: You have already built something with it under your own steam. A side project, a prototype at work, an internal tool, a serious evaluation you ran, or agentic coding tools you use daily and have opinions about. It does not need to have shipped, been finished, or worked. We want to hear what you tried, what broke, and what you concluded. Helpful, Not Required: Any of this at enterprise scale: production RAG over messy real-world data, agent frameworks, evaluation tooling, Vertex AI, Kubernetes, Terraform. Useful if you have it, and teachable if you do not. HOW YOU WILL RAMP You pair with a staff-level AI engineer from your first week, on a live use case rather than a training exercise The AI platform is already running: model gateway, evaluation tooling, deployment pipelines, and sandbox, development, and production environments We expect you to put something small into real use inside your first 90 days, and to lead a use case end to end within six months WHEN WE TALK Come ready to walk us through something you have built with AI, however small or unfinished. We would rather see a rough prototype you can explain in depth than a polished project you cannot. Expect us to ask where it fell short, what you would do differently, and how you decided whether it was any good. How you evaluated it matters more to us than what you shipped. If you have not used AI tools in your own engineering work, this will be a difficult conversation. That is the one gap we are not set up to close for you. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
11/13/2026
Full time
This job is with Colt Technology Services, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Summary Job title : Senior AI Engineer Reports to : VP of AI Technology and Architecture Job location : Must have ability to be onsite in Boulder, CO office for 2-3 days a week About Colt and the AI Practice Colt Technology Services is a global digital infrastructure company, operating one of the world's largest fiber networks across Europe and Asia. We are building a Boulder-based AI team as the engineering center of our AI Practice. The team is responsible for how AI is adopted, governed, and scaled across Colt. The AI Practice operates across several parallel workstreams, including use case delivery, AI WAN, and private AI. The Boulder team is where we build, test, and validate before we scale. Why we need this role This is a build role. You will take AI use cases from a business problem to something running in production and being used every day: retrieval and search over Colt's own data, agents that carry out multi-step work, and AI built into the systems Colt's teams already rely on. We are looking for a strong software engineer first. If you have spent eight to ten years building and running production systems and even if you have not yet shipped an LLM-based product, we want to hear from. The platform, the tooling, and the model access are already in place, and a staff-level AI engineer on the team will pair with you directly on the AI side of the work. The AI-specific skills you can bring to the table is a plus but is also learnable. The engineering experience and judgement that comes from having owned real systems in production is not, and that is the part we are hiring for. What we do expect is that you have already got hands on with AI, whether at work or as a side project for yourself. You will be working directly with the Colt teams taking requirements from them. The team is small by design, the problems are real, and what you build in your first year sets the pattern for how Colt builds AI. What you will do Build AI Use Cases Design and build AI applications end to end: data access, retrieval, model calls, orchestration, and the interfaces people use Work with large language models through APIs and self-hosted inference, covering prompting, tool use, retrieval, and multi-step agent workflows Build evaluation harnesses that show whether a use case is good enough to ship, and keep owning them after it ships Integrate AI into Colt's existing systems and data, within the constraints of a live enterprise environment Work Directly With the Business Work with the Colt teams, who will be your customers, and who will use what you build, across network operations, service delivery, finance, and others Turn a loosely described business problem into a scoped, buildable design Show working software early and often, and change direction when the first answer turns out to be wrong Be straight with stakeholders about what AI is not the right tool for Take It to Production and Keep It There Move your own work from prototype to production-grade: tested, instrumented, documented, and supportable Monitor accuracy, latency, and cost in production, and act when they drift Work with platform engineers on deployment, and hand over cleanly to production operations Contribute reusable patterns, components, and internal libraries so the next use case is faster than the last What we're looking for Engineering Experience: 8-10+ years building production software. You have owned systems end to end: designed them, shipped them, operated them, and been on the hook when they broke. Languages: Strong in Python, or strong in another language such as Java, Go, C#, or TypeScript and ready to work primarily in Python. Production Systems: APIs and service integration, working with real data at scale, testing, CI/CD, and debugging things that are already live in front of users. Cloud: Comfortable in any major cloud. We build primarily on Google Cloud; equivalent AWS or Azure experience is ok to start. Working Style: Comfortable with ambiguity and with direct contact with non-technical stakeholders. You ask what the problem is before deciding what to build. Hands-On with AI: You have already built something with it under your own steam. A side project, a prototype at work, an internal tool, a serious evaluation you ran, or agentic coding tools you use daily and have opinions about. It does not need to have shipped, been finished, or worked. We want to hear what you tried, what broke, and what you concluded. Helpful, Not Required: Any of this at enterprise scale: production RAG over messy real-world data, agent frameworks, evaluation tooling, Vertex AI, Kubernetes, Terraform. Useful if you have it, and teachable if you do not. HOW YOU WILL RAMP You pair with a staff-level AI engineer from your first week, on a live use case rather than a training exercise The AI platform is already running: model gateway, evaluation tooling, deployment pipelines, and sandbox, development, and production environments We expect you to put something small into real use inside your first 90 days, and to lead a use case end to end within six months WHEN WE TALK Come ready to walk us through something you have built with AI, however small or unfinished. We would rather see a rough prototype you can explain in depth than a polished project you cannot. Expect us to ask where it fell short, what you would do differently, and how you decided whether it was any good. How you evaluated it matters more to us than what you shipped. If you have not used AI tools in your own engineering work, this will be a difficult conversation. That is the one gap we are not set up to close for you. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
WEIDENHAMMER SYSTEMS CORPORATION
Wyomissing, Pennsylvania
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/13/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
11/12/2026
Full time
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
This job posting is anticipated to remain open for 30 days, from 30-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner Experience architecting secure solutions, including network, compute, storage, and security services within a cloud provider Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization Experience working across multiple large scale cloud providers, such as deployment of compute/storage/network resources Experience with SIEM data ingestion, SOAR and SOC response Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors Working knowledge in network, network storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, and encryption standards Proficiency with Infrastructure as Code (Iac) with Ansible or Terraform Experience coding with Python Familiarity with tools such as Git, Jenkins, Chef, and CI/CD pipelines Knowledge and use of security architecture frameworks such as SABSA or NIST Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
11/12/2026
Full time
This job posting is anticipated to remain open for 30 days, from 30-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner Experience architecting secure solutions, including network, compute, storage, and security services within a cloud provider Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization Experience working across multiple large scale cloud providers, such as deployment of compute/storage/network resources Experience with SIEM data ingestion, SOAR and SOC response Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors Working knowledge in network, network storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, and encryption standards Proficiency with Infrastructure as Code (Iac) with Ansible or Terraform Experience coding with Python Familiarity with tools such as Git, Jenkins, Chef, and CI/CD pipelines Knowledge and use of security architecture frameworks such as SABSA or NIST Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
This job posting is anticipated to remain open for 30 days, from 30-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner Experience architecting secure solutions, including network, compute, storage, and security services within a cloud provider Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization Experience working across multiple large scale cloud providers, such as deployment of compute/storage/network resources Experience with SIEM data ingestion, SOAR and SOC response Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors Working knowledge in network, network storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, and encryption standards Proficiency with Infrastructure as Code (Iac) with Ansible or Terraform Experience coding with Python Familiarity with tools such as Git, Jenkins, Chef, and CI/CD pipelines Knowledge and use of security architecture frameworks such as SABSA or NIST Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
11/12/2026
Full time
This job posting is anticipated to remain open for 30 days, from 30-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner Experience architecting secure solutions, including network, compute, storage, and security services within a cloud provider Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization Experience working across multiple large scale cloud providers, such as deployment of compute/storage/network resources Experience with SIEM data ingestion, SOAR and SOC response Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors Working knowledge in network, network storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, and encryption standards Proficiency with Infrastructure as Code (Iac) with Ansible or Terraform Experience coding with Python Familiarity with tools such as Git, Jenkins, Chef, and CI/CD pipelines Knowledge and use of security architecture frameworks such as SABSA or NIST Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Schedule & Location Employment type: Full-time, salaried position Location: Remote, within commutable distance of FM's Corporate Office in Johnston, Rhode Island. On-site presence at the Corporate Office is expected 1 to 2 days per week, depending on business needs. Relocation: Relocation assistance is not available for this position Position Summary Come join a newly formed team driving security architecture for a global Fortune 500 company. FM is building its Security Architecture function, and we're looking for a Senior Security Architect to be our subject matter expert for network security. Network security is your starting focus. As the function grows, your scope may expand into other security domains, based on your skills and the organization's needs. In this role, you'll define how network security controls are designed, standardized and governed across a global network that supports dozens of locations in countries around the world. That includes today's offices, internet perimeters and private wide-area networks, and the cloud-first, software-delivered network we're moving toward, with Microsoft Azure at its center. This is an individual contributor role for a forward-thinking architect with deep network security expertise and experience working in a modern cloud and DevOps environment. The ideal candidate connects the threat landscape to architecture decisions and sees the value of managing network and security configuration as code, but can also navigate the code itself or the management console to confirm that implemented configurations and architectures match design intent. What You'll Do Set the standard: Define control design intent, technical standards and evaluation criteria for network security across our global environment. This covers next-generation firewalls (NGFWs), network segmentation, secure ingress and egress, web application firewalls (WAFs), DNS and edge protection, intrusion detection and prevention (IDS/IPS), SASE, ZTNA, and remote and branch access. Build reusable patterns: Create reference architectures and patterns for on-premises, hybrid and Azure environments, including areas that don't have them today, so most work can move forward without case-by-case review. Drive modernization: Own the network security strategy and roadmap, including our move toward secure access service edge (SASE), zero trust network access (ZTNA) and identity- and application-aware segmentation. Sequence the work to align with business direction and stay ahead of evolving threats. Champion security as code: Promote infrastructure-as-code and configuration-as-code practices, along with CI/CD controls, so network and security changes are consistent, peer-reviewed, traceable and auditable. Apply a risk-based approach: Translate security policy and risk intent into clear technical requirements, working with engineering teams to ensure requirements are practical, implementable and appropriate for the environment. Be clear about where controls are required, where they can be tailored and why. Stay connected to implementation: Work closely with network security engineers to understand how designs are implemented in practice. Be comfortable reviewing configurations in firewall, SASE, WAF and cloud consoles and in code repositories, both to validate design intent and to identify opportunities to strengthen or evolve our architecture. Help define criteria for independent control validation and work with engineering teams to interpret and act on the findings. Guide decisions: Review and approve designs, patterns and exceptions against defined criteria, document architecture decisions, and represent security in architecture review forums. Collaborate across teams: Partner closely with enterprise architecture and with the network security, platform, and cloud engineers that operate security controls. Bring architectural perspective together with their hands-on expertise to develop solutions that are secure, practical and operable at scale. Stay close to implementation and work with engineering teams rather than operating platforms directly. Anticipate threats: Keep up with adversary techniques, attacks on network edge and remote access, and changes in platforms and the industry, and design for where the environment is heading. Communicate and mentor: Explain network security risk and requirements clearly to non-security audiences, and help develop other architects through coaching, design review and feedback Qualifications: 8 or more years of experience in IT or cybersecurity, with significant responsibility for network security architecture, engineering or design. Experience designing resilient, redundant global network architectures, including SD-WAN, MPLS and hybrid connectivity. Experience designing enterprise network security architectures, including NGFWs, segmentation, DMZs, secure ingress and egress, and IDS/IPS. Architecture-level experience with enterprise NGFW platforms, and enough hands-on depth to assess configurations directly. Strong Microsoft Azure network security experience, including virtual networks, network security groups, routing, private connectivity, and cloud ingress and egress. Strong networking fundamentals, including BGP, routing, IPsec, VLAN/VRF, load balancing and troubleshooting complex traffic flows. Experience with infrastructure as code, configuration as code, version control and CI/CD practices for network or security changes. Experience designing zero trust segmentation and SASE/ZTNA architectures. Understanding of the current threat landscape and how it informs network security architecture. Familiarity with data protection and data loss prevention concepts, and with how network controls support them. Familiarity with the risks of enterprise AI use. Experience with AI architectures or enterprise AI deployments is a plus but not required. Experience creating reference architectures, reusable control patterns, exception criteria and decision records that hold up across teams. Sound judgment in making and defending decisions when requirements conflict, and in knowing when to escalate. Clear communication with technical and business audiences, and the ability to build agreement across engineering, platform, risk and product teams. Education Bachelor's degree in computer science, information systems, engineering, cybersecurity, or a related field. A comparable combination of education and relevant experience may be considered. Even if your background doesn't match every requirement, we encourage you to apply. The hiring range for this position is $138,000 - $198,000 a year. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
11/12/2026
Full time
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Schedule & Location Employment type: Full-time, salaried position Location: Remote, within commutable distance of FM's Corporate Office in Johnston, Rhode Island. On-site presence at the Corporate Office is expected 1 to 2 days per week, depending on business needs. Relocation: Relocation assistance is not available for this position Position Summary Come join a newly formed team driving security architecture for a global Fortune 500 company. FM is building its Security Architecture function, and we're looking for a Senior Security Architect to be our subject matter expert for network security. Network security is your starting focus. As the function grows, your scope may expand into other security domains, based on your skills and the organization's needs. In this role, you'll define how network security controls are designed, standardized and governed across a global network that supports dozens of locations in countries around the world. That includes today's offices, internet perimeters and private wide-area networks, and the cloud-first, software-delivered network we're moving toward, with Microsoft Azure at its center. This is an individual contributor role for a forward-thinking architect with deep network security expertise and experience working in a modern cloud and DevOps environment. The ideal candidate connects the threat landscape to architecture decisions and sees the value of managing network and security configuration as code, but can also navigate the code itself or the management console to confirm that implemented configurations and architectures match design intent. What You'll Do Set the standard: Define control design intent, technical standards and evaluation criteria for network security across our global environment. This covers next-generation firewalls (NGFWs), network segmentation, secure ingress and egress, web application firewalls (WAFs), DNS and edge protection, intrusion detection and prevention (IDS/IPS), SASE, ZTNA, and remote and branch access. Build reusable patterns: Create reference architectures and patterns for on-premises, hybrid and Azure environments, including areas that don't have them today, so most work can move forward without case-by-case review. Drive modernization: Own the network security strategy and roadmap, including our move toward secure access service edge (SASE), zero trust network access (ZTNA) and identity- and application-aware segmentation. Sequence the work to align with business direction and stay ahead of evolving threats. Champion security as code: Promote infrastructure-as-code and configuration-as-code practices, along with CI/CD controls, so network and security changes are consistent, peer-reviewed, traceable and auditable. Apply a risk-based approach: Translate security policy and risk intent into clear technical requirements, working with engineering teams to ensure requirements are practical, implementable and appropriate for the environment. Be clear about where controls are required, where they can be tailored and why. Stay connected to implementation: Work closely with network security engineers to understand how designs are implemented in practice. Be comfortable reviewing configurations in firewall, SASE, WAF and cloud consoles and in code repositories, both to validate design intent and to identify opportunities to strengthen or evolve our architecture. Help define criteria for independent control validation and work with engineering teams to interpret and act on the findings. Guide decisions: Review and approve designs, patterns and exceptions against defined criteria, document architecture decisions, and represent security in architecture review forums. Collaborate across teams: Partner closely with enterprise architecture and with the network security, platform, and cloud engineers that operate security controls. Bring architectural perspective together with their hands-on expertise to develop solutions that are secure, practical and operable at scale. Stay close to implementation and work with engineering teams rather than operating platforms directly. Anticipate threats: Keep up with adversary techniques, attacks on network edge and remote access, and changes in platforms and the industry, and design for where the environment is heading. Communicate and mentor: Explain network security risk and requirements clearly to non-security audiences, and help develop other architects through coaching, design review and feedback Qualifications: 8 or more years of experience in IT or cybersecurity, with significant responsibility for network security architecture, engineering or design. Experience designing resilient, redundant global network architectures, including SD-WAN, MPLS and hybrid connectivity. Experience designing enterprise network security architectures, including NGFWs, segmentation, DMZs, secure ingress and egress, and IDS/IPS. Architecture-level experience with enterprise NGFW platforms, and enough hands-on depth to assess configurations directly. Strong Microsoft Azure network security experience, including virtual networks, network security groups, routing, private connectivity, and cloud ingress and egress. Strong networking fundamentals, including BGP, routing, IPsec, VLAN/VRF, load balancing and troubleshooting complex traffic flows. Experience with infrastructure as code, configuration as code, version control and CI/CD practices for network or security changes. Experience designing zero trust segmentation and SASE/ZTNA architectures. Understanding of the current threat landscape and how it informs network security architecture. Familiarity with data protection and data loss prevention concepts, and with how network controls support them. Familiarity with the risks of enterprise AI use. Experience with AI architectures or enterprise AI deployments is a plus but not required. Experience creating reference architectures, reusable control patterns, exception criteria and decision records that hold up across teams. Sound judgment in making and defending decisions when requirements conflict, and in knowing when to escalate. Clear communication with technical and business audiences, and the ability to build agreement across engineering, platform, risk and product teams. Education Bachelor's degree in computer science, information systems, engineering, cybersecurity, or a related field. A comparable combination of education and relevant experience may be considered. Even if your background doesn't match every requirement, we encourage you to apply. The hiring range for this position is $138,000 - $198,000 a year. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Job Description Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal - To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. About AssetWatch AssetWatch helps industrial teams monitor the health of critical equipment through connected hardware, sensing, analytics, and condition-monitoring workflows. Our products include battery-powered sensors, edge hubs and gateways, wireless communication systems, wired networking interfaces, and factory/test infrastructure designed for demanding industrial environments. About the Role As a Firmware Engineer on the AssetWatch Hardware Team, you will develop production embedded firmware while contributing directly to electrical design, hardware bring-up, validation, and product launch. This is a hands-on, multi-functional role for an engineer who can move comfortably from code to the bench, through network and gateway diagnostics, and into manufacturing and field support. What You Will Do Firmware, Networking & Gateway Systems Develop andmaintainproduction embedded firmware in C/C++ for sensors, hubs, gateways, and related connected hardware. Design and debug features for device communication, scheduling, data collection, configuration, diagnostics, logging, and OTA/FOTA updates. Develop and troubleshoot connectivity across BLE, Wi-Fi, Ethernet, and cellular paths, including TCP/IP, DNS/DHCP, TLS, MQTT/HTTP, provisioning, reconnection, signal quality, and network diagnostics. Support embedded Linux and/or RTOS components, peripheral interfaces, and edge services that connect device firmware and hardware to backend/cloud systems. Electrical Design, Bring-Up & Validation Contribute to schematic and PCB reviews,componentselection, power and interface design, design-for-manufacture, and design-for-test decisions. Bring up and debug new hardware using oscilloscopes, logic analyzers, DMMs, power profilers, debug probes, serial logs, packet captures, and other lab tools. Develop and execute test plans; support fixtures, regression and hardware-in-the-loop testing, failure analysis, and environmental or compliance pre-screening. Product Delivery & Cross-Functional Ownership Support the full product lifecycle from prototype and EVT/DVT/PVT through manufacturing test, production ramp, launch readiness, field deployment, and sustaining engineering. Own work across firmware, hardware, validation, documentation, manufacturing support, and field issue resolution while collaborating with electrical, mechanical, test, cloud, product, cybersecurity, support, and contract-manufacturing partners. Maintaindisciplined release practices, including Git workflows, pull requests, code reviews, repeatable builds, versioning, changelogs, release notes, and controlled deployment artifacts. Create clear technical specifications, interface references, test procedures, troubleshooting guides, and launch documentation that help teams move faster and reducerisk. What You Will Bring Required Qualifications Must be based in the Columbus, Ohio area and able to work from the office at least three days each week. Demonstratedexperience developing, debugging, releasing, and sustaining production embedded firmware in C or C++. Practical electrical engineering experience, including reading schematics, reviewing PCB layouts, supporting board bring-up, and troubleshooting analog, digital, power, and embedded interface issues. Experience with network-connected devices, edge gateways, or hubs using technologies such as BLE, Wi-Fi, Ethernet, cellular, TCP/IP, UDP, DNS, DHCP, TLS, MQTT, HTTP/HTTPS, or VPNs. Experience with embedded Linux and/or RTOS-based systems, device state machines, diagnostics, logging, fault handling, and common interfaces such as I2C, SPI, UART, or CAN. Hands-onproficiencywith firmware and hardware debug tools, including oscilloscopes, logic analyzers, DMMs, debug probes, serial logs, packet captures, or equivalent equipment. Experience supporting product launches from prototype through qualification, manufacturing readiness, production ramp, and post-launch field support. Success in a multi-functional engineering role spanning firmware, hardware, test and validation, documentation, manufacturing support, and root-cause problem solving. Working knowledge of secure connected-device practices, including authentication, authorization, encrypted transport, credential handling, signed firmware, secure boot, or secure update flows. Experience with Git-based development, pull requests, code review, branching, release control, and clear technical documentation. Strong written and verbal communication, sound engineering judgment, and comfort working through ambiguous cross-disciplinary problems. Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field - or equivalent practical experience. Preferred Qualifications Experience with industrial IoT, condition monitoring, vibration sensing, ruggedized electronics, or other connected products used in demanding environments. Experience with low-power battery devices, sleep states, current measurement, power optimization, and long-term field reliability. Familiarity with Nordic/nRFplatforms, BLE GATT, embedded Linux services,systemd, shell scripting, Python, Make/CMake, or device-side daemons. Experience with automated test fixtures, HIL frameworks, CI/CD pipelines, build automation, semantic versioning, package management, or vulnerability tracking. Exposure to DFM/DFT,componentlifecycle management, contract manufacturers, end-of-line test, and regulatory pre-compliance activities such as FCC, CE, UL, ESD, or EMC. Experience using AI-assisted engineering tools to improve firmware development, documentation, test coverage, or engineering productivity. How We Work We value engineers who are hands-on, curious, structured, and accountable. The right candidate can move from firmware architecture to bench debugging to network diagnostics without losing sight of product reliability, security, manufacturability, or the customer experience. This role works closely with hardware, test, product, backend/cloud, cybersecurity, support, and manufacturing teams. Success requires clear ownership from design through validation and release, practical documentation, and a willingness to solve problems wherever firmware and hardware meet. The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process. The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process. AssetWatch Salary Range (US) $150,000-$170,000 USD What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. Competitive compensation package including stock options Flexible work schedule Comprehensive benefits including retirement plan match Opportunity to make a real impact every day Work with a dynamic and growing team Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.
11/12/2026
Full time
Job Description Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal - To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. About AssetWatch AssetWatch helps industrial teams monitor the health of critical equipment through connected hardware, sensing, analytics, and condition-monitoring workflows. Our products include battery-powered sensors, edge hubs and gateways, wireless communication systems, wired networking interfaces, and factory/test infrastructure designed for demanding industrial environments. About the Role As a Firmware Engineer on the AssetWatch Hardware Team, you will develop production embedded firmware while contributing directly to electrical design, hardware bring-up, validation, and product launch. This is a hands-on, multi-functional role for an engineer who can move comfortably from code to the bench, through network and gateway diagnostics, and into manufacturing and field support. What You Will Do Firmware, Networking & Gateway Systems Develop andmaintainproduction embedded firmware in C/C++ for sensors, hubs, gateways, and related connected hardware. Design and debug features for device communication, scheduling, data collection, configuration, diagnostics, logging, and OTA/FOTA updates. Develop and troubleshoot connectivity across BLE, Wi-Fi, Ethernet, and cellular paths, including TCP/IP, DNS/DHCP, TLS, MQTT/HTTP, provisioning, reconnection, signal quality, and network diagnostics. Support embedded Linux and/or RTOS components, peripheral interfaces, and edge services that connect device firmware and hardware to backend/cloud systems. Electrical Design, Bring-Up & Validation Contribute to schematic and PCB reviews,componentselection, power and interface design, design-for-manufacture, and design-for-test decisions. Bring up and debug new hardware using oscilloscopes, logic analyzers, DMMs, power profilers, debug probes, serial logs, packet captures, and other lab tools. Develop and execute test plans; support fixtures, regression and hardware-in-the-loop testing, failure analysis, and environmental or compliance pre-screening. Product Delivery & Cross-Functional Ownership Support the full product lifecycle from prototype and EVT/DVT/PVT through manufacturing test, production ramp, launch readiness, field deployment, and sustaining engineering. Own work across firmware, hardware, validation, documentation, manufacturing support, and field issue resolution while collaborating with electrical, mechanical, test, cloud, product, cybersecurity, support, and contract-manufacturing partners. Maintaindisciplined release practices, including Git workflows, pull requests, code reviews, repeatable builds, versioning, changelogs, release notes, and controlled deployment artifacts. Create clear technical specifications, interface references, test procedures, troubleshooting guides, and launch documentation that help teams move faster and reducerisk. What You Will Bring Required Qualifications Must be based in the Columbus, Ohio area and able to work from the office at least three days each week. Demonstratedexperience developing, debugging, releasing, and sustaining production embedded firmware in C or C++. Practical electrical engineering experience, including reading schematics, reviewing PCB layouts, supporting board bring-up, and troubleshooting analog, digital, power, and embedded interface issues. Experience with network-connected devices, edge gateways, or hubs using technologies such as BLE, Wi-Fi, Ethernet, cellular, TCP/IP, UDP, DNS, DHCP, TLS, MQTT, HTTP/HTTPS, or VPNs. Experience with embedded Linux and/or RTOS-based systems, device state machines, diagnostics, logging, fault handling, and common interfaces such as I2C, SPI, UART, or CAN. Hands-onproficiencywith firmware and hardware debug tools, including oscilloscopes, logic analyzers, DMMs, debug probes, serial logs, packet captures, or equivalent equipment. Experience supporting product launches from prototype through qualification, manufacturing readiness, production ramp, and post-launch field support. Success in a multi-functional engineering role spanning firmware, hardware, test and validation, documentation, manufacturing support, and root-cause problem solving. Working knowledge of secure connected-device practices, including authentication, authorization, encrypted transport, credential handling, signed firmware, secure boot, or secure update flows. Experience with Git-based development, pull requests, code review, branching, release control, and clear technical documentation. Strong written and verbal communication, sound engineering judgment, and comfort working through ambiguous cross-disciplinary problems. Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field - or equivalent practical experience. Preferred Qualifications Experience with industrial IoT, condition monitoring, vibration sensing, ruggedized electronics, or other connected products used in demanding environments. Experience with low-power battery devices, sleep states, current measurement, power optimization, and long-term field reliability. Familiarity with Nordic/nRFplatforms, BLE GATT, embedded Linux services,systemd, shell scripting, Python, Make/CMake, or device-side daemons. Experience with automated test fixtures, HIL frameworks, CI/CD pipelines, build automation, semantic versioning, package management, or vulnerability tracking. Exposure to DFM/DFT,componentlifecycle management, contract manufacturers, end-of-line test, and regulatory pre-compliance activities such as FCC, CE, UL, ESD, or EMC. Experience using AI-assisted engineering tools to improve firmware development, documentation, test coverage, or engineering productivity. How We Work We value engineers who are hands-on, curious, structured, and accountable. The right candidate can move from firmware architecture to bench debugging to network diagnostics without losing sight of product reliability, security, manufacturability, or the customer experience. This role works closely with hardware, test, product, backend/cloud, cybersecurity, support, and manufacturing teams. Success requires clear ownership from design through validation and release, practical documentation, and a willingness to solve problems wherever firmware and hardware meet. The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process. The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process. AssetWatch Salary Range (US) $150,000-$170,000 USD What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. Competitive compensation package including stock options Flexible work schedule Comprehensive benefits including retirement plan match Opportunity to make a real impact every day Work with a dynamic and growing team Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.
Job Description Job Description You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/10/2026
Full time
Job Description Job Description You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/09/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
This job posting is anticipated to remain open for 30 days, from 19-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
11/09/2026
Full time
This job posting is anticipated to remain open for 30 days, from 19-Oct-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
10/07/2026
Full time
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
09/30/2026
Full time
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
09/29/2026
Full time
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
09/29/2026
Full time
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
09/29/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
09/29/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: CoreWeave's Network Security team ensures network infrastructure is secure, resilient and compliant. Our team partners with engineering, product teams, and partners to build secure network solutions that protect critical infrastructure and continuously improve the security posture to meet the needs of our customers. With our growing reliance on connected technology, the need to keep critical systems secure, reliable, and resilient has never been more important. We are seeking an OT Security Engineer to join our team and play a pivotal role in safeguarding the operational technologies that support our datacenter networks. About the role: This position offers a unique opportunity to work at the crossroads of cyber security, operational technology (OT), engineering, and datacenter operations. As the network security engineer responsible for our operational technology networks, your responsibilities will include identifying and evaluating cybersecurity risks, designing and launching pragmatic security solutions, and embedding security controls directly into the operational systems and technologies supporting our infrastructure. You will work with suppliers and third parties in benchmarking their capabilities against expectations and industry standards. You will also lead efforts in partnering with peer security teams and partners in production engineering as you lead continuous improvement of security posture for operational technology network environments and the devices connected. This role requires both depth in understanding network security, and breadth of knowledge of the unique challenges that face the industry in securing the infrastructure that is the foundation of modern datacenters. You will act as a trusted partner who goes beyond advisory work to roll up your sleeves and deliver. Some things you will work on: Establishing standards for security expectations covering all operational technology networks and devices connected to them. This will include network segmentation, host isolation, network traversal controls, and remote connectivity. Providing solutions to complex security issues, manage multiple tasks, and prioritize effectively in a fast-paced environment. Creating an inventory and risk register that can be used as a baseline in understanding near term and long term objectives. Partnering with production engineering and business development teams evaluating priorities for risk reduction in current deployments, and risk avoidance by evolving standards for future growth. Executing and partnering with other parties in using penetration testing to evaluate effectiveness of existing controls. Coordinating with third parties and internal teams in addressing vulnerabilities via mitigation, isolation or other strategies to protect critical infrastructure in these environments. Researching industry risks and drive change in operational networks to continuously reduce risk Developing and test recovery models and response playbooks to handle compromise scenarios. Presenting technical security information to both technical and non-technical audiences, including external partners. Maintain technical documentation, reports, and security tooling with attention to detail. Who You Are: 5+ Years of experience in network infrastructure security (firewalls, ACLs, architecture, risk management) in a global network environment. Proficiency in at least one programming or scripting language (e.g., Go, Python, C/C++) for automation, code reviews, and tooling. Bachelor's degree in Computer Science or related field. Relevant certifications such as CISSP, CCNP, PCNSE are advantageous. Experience with operational technology networks (factory or industrial systems, building management systems, power, physical security systems, remote access, HVAC, etc.), factory networks or other similar environments. Strong technical knowledge of network firewalls, virtual private networks, network segmentation, and defense in depth. Able to navigate ambiguity, identify root causes, and solve complex security problems. Excellent written and verbal communication skills with strong technical documentation abilities. Capable of working independently while managing multiple priorities in a fast-paced environment. Strong desire to continuously learn and adopt new technologies and security techniques. Preferred: Prior experience with operational technology networks that span global locations Experience with the range of obscure solutions that are often deployed on operational technology networks. Deep understanding of business-wide security best practices and implementation strategies. Experience with network automation, agentic network tooling, and incident response automation. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to solve problems that few others would tackle. You're curious about critical network infrastructure that is the foundation of modern data centers. You're an expert in network security with a passion to explore the more exotic nature of operational technology. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $164,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . . click apply for full job details
09/28/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: CoreWeave's Network Security team ensures network infrastructure is secure, resilient and compliant. Our team partners with engineering, product teams, and partners to build secure network solutions that protect critical infrastructure and continuously improve the security posture to meet the needs of our customers. With our growing reliance on connected technology, the need to keep critical systems secure, reliable, and resilient has never been more important. We are seeking an OT Security Engineer to join our team and play a pivotal role in safeguarding the operational technologies that support our datacenter networks. About the role: This position offers a unique opportunity to work at the crossroads of cyber security, operational technology (OT), engineering, and datacenter operations. As the network security engineer responsible for our operational technology networks, your responsibilities will include identifying and evaluating cybersecurity risks, designing and launching pragmatic security solutions, and embedding security controls directly into the operational systems and technologies supporting our infrastructure. You will work with suppliers and third parties in benchmarking their capabilities against expectations and industry standards. You will also lead efforts in partnering with peer security teams and partners in production engineering as you lead continuous improvement of security posture for operational technology network environments and the devices connected. This role requires both depth in understanding network security, and breadth of knowledge of the unique challenges that face the industry in securing the infrastructure that is the foundation of modern datacenters. You will act as a trusted partner who goes beyond advisory work to roll up your sleeves and deliver. Some things you will work on: Establishing standards for security expectations covering all operational technology networks and devices connected to them. This will include network segmentation, host isolation, network traversal controls, and remote connectivity. Providing solutions to complex security issues, manage multiple tasks, and prioritize effectively in a fast-paced environment. Creating an inventory and risk register that can be used as a baseline in understanding near term and long term objectives. Partnering with production engineering and business development teams evaluating priorities for risk reduction in current deployments, and risk avoidance by evolving standards for future growth. Executing and partnering with other parties in using penetration testing to evaluate effectiveness of existing controls. Coordinating with third parties and internal teams in addressing vulnerabilities via mitigation, isolation or other strategies to protect critical infrastructure in these environments. Researching industry risks and drive change in operational networks to continuously reduce risk Developing and test recovery models and response playbooks to handle compromise scenarios. Presenting technical security information to both technical and non-technical audiences, including external partners. Maintain technical documentation, reports, and security tooling with attention to detail. Who You Are: 5+ Years of experience in network infrastructure security (firewalls, ACLs, architecture, risk management) in a global network environment. Proficiency in at least one programming or scripting language (e.g., Go, Python, C/C++) for automation, code reviews, and tooling. Bachelor's degree in Computer Science or related field. Relevant certifications such as CISSP, CCNP, PCNSE are advantageous. Experience with operational technology networks (factory or industrial systems, building management systems, power, physical security systems, remote access, HVAC, etc.), factory networks or other similar environments. Strong technical knowledge of network firewalls, virtual private networks, network segmentation, and defense in depth. Able to navigate ambiguity, identify root causes, and solve complex security problems. Excellent written and verbal communication skills with strong technical documentation abilities. Capable of working independently while managing multiple priorities in a fast-paced environment. Strong desire to continuously learn and adopt new technologies and security techniques. Preferred: Prior experience with operational technology networks that span global locations Experience with the range of obscure solutions that are often deployed on operational technology networks. Deep understanding of business-wide security best practices and implementation strategies. Experience with network automation, agentic network tooling, and incident response automation. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to solve problems that few others would tackle. You're curious about critical network infrastructure that is the foundation of modern data centers. You're an expert in network security with a passion to explore the more exotic nature of operational technology. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $164,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . . click apply for full job details
Job Description Job Description Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. We are seeking a GNOSC Watch Officer/Network Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. What You'll Be Doing Be responsible for all facets of a continuous 24/7 Global Network Operations and Security Center. Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity. Support and service maintenance activities to include Change Management coordination during the assigned quarterly rotating shift day/night shifts. Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer. The successful candidate will: Have excellent communication skills, verbal and written, at both technical and senior/Executive management levels. Understand Command level Management. Be able to speak clearly to diverse cultural audiences, VIPs, and dignitaries. Be able to perform as a section trainer and create lesson plans. Be able to operate within a stressful high speed Operational environment and be able to multi-task. What You Bring Basic Requirements: Must have 1, or more, years of IT experience Must have a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher. Must have an active DoW Secret Security Clearance Desired Requirements: Have experience in metrics-based IT Operations and Maintenance (O&M) teams. Have experience with Remedy and SNMP monitoring tools (e.g., SolarWinds and StruxureWare Datacenter Expert). Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation. Have previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions. Have previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices. Have experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Have knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices. Have Network Operations experience in a network operations center or other 24x7x365 IT Operations environment. Have knowledge of Cybersecurity principles and how to execute system/network security analysis. Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements. Have Quality Assurance/Quality Control Inspection process knowledge. Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role places you at the operational heart of a 24/7 enterprise network operations center defending the nation's missile defense infrastructure around the clock. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR NYRvODyGdv
09/28/2026
Full time
Job Description Job Description Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. We are seeking a GNOSC Watch Officer/Network Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. What You'll Be Doing Be responsible for all facets of a continuous 24/7 Global Network Operations and Security Center. Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity. Support and service maintenance activities to include Change Management coordination during the assigned quarterly rotating shift day/night shifts. Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer. The successful candidate will: Have excellent communication skills, verbal and written, at both technical and senior/Executive management levels. Understand Command level Management. Be able to speak clearly to diverse cultural audiences, VIPs, and dignitaries. Be able to perform as a section trainer and create lesson plans. Be able to operate within a stressful high speed Operational environment and be able to multi-task. What You Bring Basic Requirements: Must have 1, or more, years of IT experience Must have a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher. Must have an active DoW Secret Security Clearance Desired Requirements: Have experience in metrics-based IT Operations and Maintenance (O&M) teams. Have experience with Remedy and SNMP monitoring tools (e.g., SolarWinds and StruxureWare Datacenter Expert). Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation. Have previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions. Have previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices. Have experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Have knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices. Have Network Operations experience in a network operations center or other 24x7x365 IT Operations environment. Have knowledge of Cybersecurity principles and how to execute system/network security analysis. Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements. Have Quality Assurance/Quality Control Inspection process knowledge. Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role places you at the operational heart of a 24/7 enterprise network operations center defending the nation's missile defense infrastructure around the clock. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR NYRvODyGdv
