81 jobs found

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: Our client is seeking a highly skilled Java Full Stack Developer with expertise in building scalable web applications using React JS on the front end and Java on the back end. The ideal candidate will have strong experience with Java Full Stack, ADF, Kafka, RabbitMQ, PostgreSQL, and React JS. The candidate should be willing to work in both support and development ecosystems involving production support shifts and weekend support. Key Responsibilities: Troubleshoot production incidents, perform root cause analysis, and execute resolution steps as part of incident management. Build a comprehensive KEDB for recurring and unique incidents and guide the offshore team to build competency on incident management. Work on minor enhancement development stories and maintain full-stack applications using Java and React JS. Write clean, maintainable, and efficient code following best practices. Work in an Agile environment and contribute to sprint planning and retrospectives. Skill Requirements: Backend: Strong proficiency in Java, Spring Boot, and RESTful APIs. Frontend: Expertise in React JS. Messaging: Experience with Apache Kafka and RabbitMQ for distributed messaging. Database & Frameworks: Experience with ADF and PostgreSQL. Version Control: Git/GitHub or similar tools. Build Tools: Maven/Gradle. Testing: Knowledge of Cucumber for BDD, as well as familiarity with integration testing and load testing tools (e.g., JMeter, Gatling). DevOps & Infrastructure: Experience with containerization (Docker/Kubernetes) and understanding of CI/CD pipelines. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Title: ATM Software Tester - Functional / Manual Testing Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $60.40/hr (W2) Job ID: 412221 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a ATM Software Tester - Functional / Manual Testing to join our team supporting ATM platform testing in a lab environment. The ideal candidate will have strong experience in functional manual testing, test planning, execution, and defect management using Agile tools and a proven ability to design and execute regression suites, troubleshoot software and hardware issues, and document clear, actionable defects. Role Logistics Onsite requirement of 5 days per week. Onsite day 1. Approved location: Charlotte, NC. Lab setting with shared workspace. Start timeframe: November or December. Interview: Video required. Glider ID verification. Candidate Submission Notes Include current location and relocation plan on resume. List availability, start date, and any cooling-off requirement. Responsibilities: Plan and document regression and release test coverage for ATM applications, including software, hardware, and firmware components. Execute test cases, perform due diligence, and troubleshoot to isolate issues to clear, minimal reproduction steps. Log and manage defects with precise evidence, impact, and environment details using Agile tools. Assess and refine Epics, Stories, and Bugs for completeness and testability. Create and maintain test plans, test cases, and scripts aligned to acceptance criteria and risk. Work onsite in the test lab with ATM hardware to install software, condition data, and validate integrations. Document test results and communicate environmental or blocking issues promptly. Partner with business stakeholders for exploratory and UAT testing to support acceptance. Required Skills & Qualifications: Functional manual testing of user interfaces with data setup and manipulation. Understanding of Agile frameworks and tester responsibilities across ceremonies. Hands-on experience with Agile test management and defect tracking tools such as Jira. Experience testing devices in a lab environment, including basic software installation and environment setup. Clear written and verbal communication with the ability to deduce, question, and escalate appropriately. Team-oriented work style with the ability to work independently and make progress decisions. Preferred Skills: Experience with ATM software, firmware, or embedded device testing. Experience supporting UAT and exploratory testing with business stakeholders. Experience Level: Open to talent with less than 5 years of experience who demonstrate aptitude and willingness to learn. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume and include your current location, relocation plan, availability, start date, and any cooling-off details.

Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing. Position: IT Field Computer Technician Location: Fort Collins, CO 80524 Duration: 3 Months Job Type: Temporary Assignment Work Type: Driving Pay Rate: $22.00/h to $24.00/hr. Job Description: Key Responsibilities: As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the Client Call Management system using Company provided phone. Key Qualifications: 1+ Years of hands-on experience with laptop and desktop break-fix. Computer-building background experience preferred. General knowledge of laptop/desktop hardware and software including basic knowledge of Microsoft applications. Ability to resolve basic/non-complex problems as directed. TekWissen Group is an equal opportunity employer supporting workforce diversity.

Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $25.00hr - $30.00hr Job Overview: Our client is seeking a reliable, detail-oriented professional to join the team as a Biospecimen Coordinator. This role is essential to daily operations, ensuring that sample shipments are processed, triaged, and tracked with high precision. The successful candidate will be instrumental in maintaining accurate chain of custody and supporting various workflow improvements within the BioSample Management Group. Core Responsibilities: Receive, open, and triage incoming sample shipments, directing them to the appropriate testing locations. Perform sample accessioning and conduct quality control checks on demographic data entry to ensure accuracy. Serve as a point of contact for clients regarding held or rejected samples, resolving issues promptly. Execute sample labeling and perform final quality control checks to verify labeling accuracy. Image stained slides returned from Pathology, ensuring all deliverables are met within established timelines. Manage internal and client requests, including global sample shipments, while maintaining rigorous chain of custody standards. Oversee the team inbox to ensure all requests are tracked and completed. Lead and drive deliverables for assigned process improvement workstreams within the BioSample Management Group. Perform additional duties as assigned by management. Candidate Profile: 1 5 years of relevant experience. Strong critical thinking skills and the ability to troubleshoot complex issues effectively. Clear, professional communicator, both verbally and in writing. Meticulous approach to work and a high standard for quality. Ability to manage competing priorities in a fast-paced environment. Preferred Qualifications: Prior experience with biosample management and accessioning. Proficiency with Google Suite and Microsoft Office applications (e.g., MS Word, MS Excel, Google Docs, Google Sheets). Experience with Laboratory Information Management Systems (LIMS) or other sample tracking software. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Description: Experience in developing Android apps on the Play Store, Jetpack Compose, Compose UI, and experience with location/map. Experience with Gradle, Android Studio, Java, Kotlin, Retrofit, and Room. Knowledge of MVI and MVVM, OOP, OOD, DDD, through SOLID principles and development best practices. Strong analytical and debugging skills. Consumer mobile application development experience. A background in building mobile applications that utilize web services (either REST-based, JSON, Thrift, or other services). Good knowledge of Material Design and experience and thorough understanding of Agile Software Development. Proficiency in the use of JIRA/Confluence in product development. Experience in source control tools like Git. Good knowledge of the continuous deployment and integration process. Experience with Platform APIs to control OS/Device, custom launchers. Experience with Android Management API, Device Policy Manager, Profile management, etc. Expert knowledge of Kotlin, modern Jetpack libraries, system-level Android permissions, and custom AOSP (Android Open Source Project) builds or privileged system app development. Job Responsibilities: Develop applications for the Android platform. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Help maintain code quality. Develop solutions to address complex problems. Ability to share technical solutions and product ideas with the broader team through design review, code review, and show and tell. Participate in brainstorming sessions and contribute ideas to technology, algorithms, and products. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $45.00hr - $50.00hr Job Overview: Our client is seeking a Java Production Support Engineer to provide L2/L3 support for enterprise applications, ensuring system stability, performance, and incident resolution. Must Have Skills: Core Java / J2EE. JAVA SOAP and JSP. JVM troubleshooting and performance analysis. Preferred Skills: SQL and relational databases. Linux/Unix commands and shell scripting. Git and CI/CD concepts. Production debugging and log analysis. Monitoring/logging platforms such as ELK, Grafana, Dynatrace, or AppDynamics. Key Responsibilities: Provide L2/L3 production support for Java/J2EE and Spring Boot applications. Monitor application health, availability, performance, batch jobs, interfaces, and production alerts. Troubleshoot Java application issues using logs, thread dumps, heap dumps, JVM metrics, and monitoring tools. Perform incident triage, debugging, root cause analysis, and permanent problem resolution. Support P1/P2 critical production incidents and participate in incident bridges when required. Analyze application logs and identify issues related to APIs, databases, middleware, and downstream integrations. Troubleshoot JAVA SOAP Services, JSP, SQL/database connectivity, and application server issues. Perform production deployments, validation, rollback, and post-production monitoring. Work closely with development, DevOps, infrastructure, database, and business teams for issue resolution. Maintain incident, problem, change, and knowledge-management documentation. Identify recurring production issues and develop automation or permanent fixes to reduce manual support effort. Participate in application resiliency, disaster recovery, performance, and capacity-planning activities. Ensure compliance with production change-management, security, and operational procedures. Support on-call and weekend activities based on business requirements. Required Technical Skills: Incident, Problem, and Change Management. Good understanding of ITIL-based production support processes. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $75.00hr - $80.00hr Job Overview: The candidate will serve as a senior-level PowerBuilder developer to support, maintain, and modernize legacy systems and develop key application interfaces, working collaboratively within an Agile team environment. Project Overview: Backfill support to maintain legacy systems for the modernization project. Scope of Work: Serve as the technical architect responsible for designing and overseeing the development and implementation of interfaces between core enterprise systems, as well as annual legislative changes throughout the modernization period to support all project rollouts. This role works collaboratively within a team environment. The candidate will provide analysis, support, and maintenance for the legacy system, as well as development and implementation of system interfaces under the direction of management. Required Skills: Technical knowledge in designing, developing, and maintaining IRMS - CACSG Collections System. Product knowledge of IRMS CACSG system. Experience developing PowerBuilder applications using PowerBuilder 12.5 or higher. Hands-on experience using Relational Databases, such as Oracle 19C or higher, MySQL, or similar. Experience developing interfaces to FileNet applications. Experience developing interfaces to REST APIs. Ability to design and develop clear and maintainable code. Experience using software project tracking tools such as Azure DevOps. Strong written and verbal communication skills. Self-motivated with the ability to work effectively in a team. Ability to interact with a multi-disciplined team to clarify, analyze, and assess requirements. Ability to work independently and collaboratively on a multi-disciplined project team in an Agile development environment. Ability to contribute to detailed design and architectural discussions as well as customer requirements sessions to support the implementation of PowerBuilder applications. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $65.00hr - $70.00hr Job Overview: The candidate will serve as a Technical Project Manager with primary expertise in Project Management, Order to Cash (O2C), Stakeholder Management, and SAP S/4HANA. Technical Project Manager Position Summary: We are seeking an experienced SAP S/4HANA Order-to-Cash (O2C) Technical Project Manager to lead enterprise-scale SAP transformation programs focused on sales, customer management, logistics execution, billing, and revenue realization processes. The candidate will have extensive expertise in SAP S/4HANA implementations, program management, system integrations, global deployments, and stakeholder engagement, with a strong focus on O2C process transformation. An SAP Certified Project Manager with SAP Activate methodology expertise is preferred, along with PMP, PRINCE2, Scrum Master, or equivalent project management certifications. The position requires 15+ years of project and program management experience delivering large-scale ERP and digital transformation initiatives, including 15+ years of SAP Project management experience with SAP S/4HANA implementations. Key Responsibilities: Lead end-to-end SAP S/4HANA O2C implementation, migration, upgrade, and transformation programs. Develop project plans, schedules, resource strategies, budgets, and governance frameworks. Manage Greenfield, Brownfield, and hybrid SAP transformation initiatives across global organizations. Drive SAP Activate methodology from Discover through Run phases, including Fit-to-Standard workshops and solution validation. Oversee technical architecture, integrations, data migration, and application deployment activities. Coordinate delivery across SAP SD, MM, FICO, SCM, CRM, and third-party applications. Ensure seamless integration between SAP and platforms such as Salesforce, ServiceNow, EDI solutions, logistics providers, and customer systems. Review technical designs, interface strategies, and migration plans. Manage risks, issues, dependencies, and change requests across all workstreams. Deliver executive dashboards and status reports to leadership teams. Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and business validation activities. Lead cutover planning, go-live readiness assessments, deployment execution, and hypercare support. Act as the primary liaison for business leaders, IT stakeholders, and implementation partners. Manage multi-vendor and geographically distributed delivery teams. Provide status communication and presentations to executive governance forums. Drive decision-making and alignment across business and technology organizations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $75.64hr - $80.64hr Job Overview: The selected candidate must perform all tasks and complete the deliverables identified in the Statement of Work (SOW) to support enterprise Microsoft SQL Server and Azure SQL databases. SCOPE: The candidate will provide experienced Senior Database Administrator services to perform the following: Manage, monitor, maintain, and support enterprise Microsoft SQL Server and Azure SQL databases in production and non-production environments. Install, configure, patch, upgrade, and administer database platforms, instances, databases, storage, access, and security in accordance with organization standards. Perform performance monitoring and tuning, including query analysis, indexing, execution plan review, capacity planning, and resource allocation. Design, implement, test, maintain, backup, restore, high-availability, disaster recovery, and database integrity processes. Develop and maintain logical and physical data designs, database schemas, data dictionaries, stored procedures, views, functions, and related database objects. Design, develop, support, and troubleshoot data transformation and integration processes using SQL Server, Azure services, ETL/ELT tools, APIs, files, and other approved technologies. Support and troubleshoot Windows Services and scheduled processes that interact with databases, integrations, and enterprise applications. Collaborate with business and technical stakeholders to elicit, analyze, document, validate, and translate business requirements into database and data solutions. Ensure database availability, performance, security, integrity, accessibility, and compliance with organization policies and applicable regulatory standards. QUALIFICATION REQUIREMENTS FOR CONTRACTOR'S CANDIDATE CLIENT: The role requires an experienced Senior Database Administrator with the skills and experience listed below. This list is not exhaustive. Technical skills, written and verbal communication, and demonstrated experience will be the basis for evaluation. Minimum Qualifications: 5+ years of recent experience administering enterprise Microsoft SQL Server environments, including production and non-production systems of medium to high complexity. Hands-on experience administering Azure SQL Database, Azure SQL Managed Instance, or SQL Server hosted in Microsoft Azure. Demonstrated experience with database installation, configuration, patching, upgrades, security administration, monitoring, performance tuning, capacity planning, backup, recovery, and high availability. Strong experience with T-SQL, schema and physical database design, indexing, stored procedures, views, functions, execution plans, and query optimization. Experience designing and supporting data transformation and integration processes, including ETL/ELT, data mapping, validation, scheduling, and error handling. Experience supporting or troubleshooting Windows Services and scheduled processes that interact with Microsoft SQL Server, Azure SQL, Power BI, or enterprise applications. Preferred Experience: Experience with Azure services that support database, integration, monitoring, security, storage, automation, or data processing workloads. Experience eliciting, analyzing, documenting, and validating business and technical requirements with stakeholders. Experience supporting regulated or government environments and implementing role-based access, auditing, encryption, least privilege, and data protection practices. Familiarity with Azure DevOps, source control, deployment pipelines, Infrastructure as Code, PowerShell, or other database automation and release-management practices. Current Microsoft certifications relevant to Azure database administration, Azure data services, or SQL Server are preferred. EDUCATIONAL QUALIFICATIONS MEETING AT LEAST ONE OF THE FOLLOWING LEVELS: Bachelor's or master's degree in Computer Science, Information Systems, or related field; or equivalent work experience. Current Microsoft certifications relevant to Azure Database Administrator, Azure Data Engineer, Azure Solutions Architect, or related database technologies are preferred. RESPONSIBILITIES: Administer, maintain, monitor, and support enterprise Microsoft SQL Server and Azure SQL databases across development, test, staging, and production environments. Configure and maintain instances, databases, storage, access controls, service accounts, encryption, auditing, database mail, jobs, alerts, and monitoring. Plan, implement, test, and document backup, restore, high availability, disaster recovery, database integrity, and continuity procedures. Monitor and tune database performance through query analysis, execution plans, indexing, statistics, configuration, capacity planning, and resource optimization. Design and maintain logical and physical data models, schemas, data dictionaries, tables, views, stored procedures, functions, and related database objects. Design, build, maintain, and troubleshoot data transformation and integration processes, including ETL/ELT workflows, data mapping, validation, scheduling, and error handling. Support and troubleshoot Windows Services, scheduled tasks, and application components that depend on database connectivity, data processing, or integration services. Support approved Azure services and hybrid connectivity used by Azure SQL, SQL Server, data integration, monitoring, security, storage, and automation solutions. Elicit, analyze, document, validate, and translate business requirements into secure, supportable database and data solutions. Perform incident response, root-cause analysis, remediation, change implementation, and knowledge transfer for database-related issues. Create and maintain technical documentation, operational procedures, architecture diagrams, runbooks, and Standard Operating Procedures (SOPs). Attend project and operational meetings, provide regular status updates, and submit weekly project reports and time sheets. Coach, mentor, train, and provide knowledge transfer to staff and project teams. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.