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We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Pay Range: $45.00hr - $50.00hr Job Overview: The candidate will serve as a Senior Front-End Developer responsible for building complex 3D interactive applications using modern React, Three.js, and React Three Fiber. The role focuses on real-time performance optimization, scalable state management, and accessible user interfaces for interactive platforms. Front-End Engineering Foundations: Demonstrate deep, senior-level expertise in React (React 19 and modern React), including the render model, hooks discipline, memoization, effect timing, and performance optimization for frame-based applications. Utilize Three.js and React Three Fiber in production environments with strong command over the scene graph, geometry, materials, the useFrame render loop, and proper memory/WebGL leak management. Apply real-time performance discipline by accounting for frame budgets, profiling render loops, understanding GPU vs. CPU trade-offs, and optimizing for lower-spec target devices. Manage application state at scale using Zustand to maintain a clean, coherent architecture. Implement accessibility as a core requirement, including full keyboard navigation, focus management, ARIA standards, WCAG AA compliance, and screen-reader testing. Utilize TypeScript, Vite, and modern testing strategies that favor validating real application behavior over excessive mocking. Responsibilities: Build and own complex React Three Fiber features, including interactive 3D equipment, selection-driven action systems, real-time visual effects, and supporting UI components. Profile and tune the render loop to maintain frame rate performance on lower-end devices. Maintain coherent application state across simulation elements, equipment, event logs, and UI components using Zustand. Ensure full accessibility compliance through keyboard operation, screen-reader compatibility, and ARIA standards. Direct AI coding tools effectively by breaking down work into well-specified tasks, reviewing generated output, and writing custom logic when required. Help maintain repository structure and coding guidelines to keep codebase contributions consistent and secure. Collaborate with the 3D technical artist to integrate assets and shaders efficiently. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description The Audio Visual Specialist is the museum's in-house technical expert for sound and visual presentation. NMAAM is a music museum where music is performed constantly: in the theater, in the event hall, in the lobby, in the galleries, and in the classroom. This role makes those moments sound and look the way the artists and the institution deserve. The position supports internal and external programs, events, and activations across the museum, from a Grammy winner's soundcheck to a donor reception to a school program to a partner's rental event. The center of gravity is live music, and the person in this role should be someone who loves that work and wants to build a career in it. The Audio Visual Specailist is scoped for someone entering the field with credentials and hands-on training already in hand. The expectation is readiness to operate independently on standard configurations from the start, with orientation covering museum-specific systems rather than foundational technique. The museum in turn commits to continued development through training, certification, and progressively larger productions. NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present. Essential Duties and Responsibilities: Live Performance Audio and Production (40%) Serve as primary sound engineer for museum performances across all spaces, including the theater, event hall, lobby, and gallery activations Set up, operate, and strike audio systems, including microphones, direct boxes, monitors, mixing consoles, and playback sources Run soundcheck with artists and their engineers, and adapt quickly when the plan changes on arrival Provide monitor mixes and stage support appropriate to the format, from a solo vocalist to a full band Serve as active production participant during events, running show cues including slideshows, video and music playback, and lighting changes Operate performance lighting, including basic design, focus, and cue execution for the museum's spaces Serve as the technical point of contact during performances, resolving issues in real time without interrupting the experience Support recording, streaming, and hybrid delivery of performances and programs so content reaches audiences beyond the room Support recording and capture of performances so programming can feed the museum's digital platform and radio channel Coordinate with visiting artist engineers and touring technical staff as a competent peer Serve as the museum's primary resource for full backline setup, including drum kit assembly and configuration, so that capability is not dependent on a single individual Technical Advance and Artist Requirements (15%) Review artist technical riders, stage plots, and input lists, and translate them into what the museum can deliver with in-house resources Work with the Artist Relations Coordinator to convert the artist intake form into a complete technical plan before arrival Identify gaps between artist requirements and museum capability early enough to rent, substitute, or renegotiate rather than discover on show day Produce the museum's technical documentation for visiting artists, including system specifications, available inventory, power, and space constraints Prepare run sheets and technical schedules for load in, soundcheck, performance, and load out Escalate requirements that carry cost or risk to the Director of Music Industry Relations before commitments are made Performance Venue Systems and Standards (15%) Maintain performance audio and visual systems across the theater, event hall, lobby, and activation spaces in performance-ready condition Set the technical standards, presets, and configurations that allow routine presentations and meetings to be supported by Information Technology without specialist involvement Support streaming and broadcast setups for programming distributed beyond the building Ensure performance systems integrate properly with museum infrastructure, including network connectivity, bandwidth requirements, and system compatibility, coordinating with Information Technology Perform routine testing, cleaning, calibration, and preventive maintenance on performance systems Diagnose and resolve faults in performance systems, escalating to vendors or Information Technology when the issue crosses into network or infrastructure Maintain technical documentation for each performance space, including signal flow, patching, presets, and equipment inventory Provide technical orientation and reference materials so Information Technology staff can confidently handle routine setups Backline and Equipment Stewardship (15%) Maintain the museum's backline inventory, including instruments, amplifiers, drum hardware, and keyboards, in performance-ready condition Track condition, service history, tuning, consumables, and replacement needs, and flag equipment nearing end of life Manage cable, microphone, and accessory inventory, including labeling, storage, and loss prevention Coordinate rentals and subrentals when a production exceeds in-house inventory Enforce handling, storage, and security standards for equipment, particularly around high-traffic public spaces Recommend equipment purchases based on recurring production needs rather than one-time requests Cross-Department Support (10%) Support Events and Venue Operations on rentals, private events, and institutional programming requiring audio visual services Support Curatorial on exhibition-related presentations, openings, gallery talks, and media playback needs Support Education and Engagement on classroom technology, program audio, and offsite program equipment Support Marketing and content capture on recording, audio for video production, and live social broadcasts Serve as the museum's on-the-ground technical contact for external production partners on larger productions, providing venue knowledge, power and rigging constraints, and system specifications Provide basic technical orientation to staff who operate simple systems independently Safety, Development, and Documentation (5%) Follow and enforce safety practice for electrical work, rigging limits, load handling, ladder use, and hearing protection Maintain sound level practice appropriate to each space, protecting audiences, staff, and the collection environment Participate in museum-supported training and pursue certifications relevant to the role Document systems, procedures, and standard setups so knowledge does not live in one person's head Build toward progressively larger production responsibility as skills develop Required Qualifications: Required One of the following: a diploma, certificate, associate degree, or bachelor's degree in audio engineering, audio production, live sound, recording arts, or a related field from an accredited institution or recognized industry program; or one or more years of hands-on live sound experience in a venue, house of worship, touring, school, studio, or event production setting Demonstrated readiness to run standard performance and event configurations independently, with orientation limited to museum-specific systems Working knowledge of signal flow, gain structure, microphone selection and placement, and monitor mixing Ability to operate a digital mixing console and learn new consoles quickly Ability to read and interpret a technical rider, stage plot, and input list Familiarity with common backline instruments and amplification Working familiarity with digital presentation tools, streaming platforms, and basic networking concepts as they apply to audio visual systems Sound troubleshooting instinct under time pressure, with composure in front of artists and audiences Availability for evenings, weekends, and occasional early load ins Reliability and follow-through, since this role often works without direct supervision during events Preferred Both a completed audio program and field experience, rather than one or the other Manufacturer or platform certification, including digital audio networking, console-specific training, or industry credentials in audio visual systems Video, projection, lighting, or streaming production experience Recording and post-production familiarity, particularly for capturing live performance Experience in a museum, theater, performing arts venue, or comparable public-facing environment Safety credentials, including workplace safety training or first aid and CPR certification Genuine interest in African American music history and the museum's mission Knowledge/Skills/Abilities Live sound fundamentals:Working knowledge of signal flow, gain structure, system tuning, microphone selection and placement, and digital console operation across varied room conditions. Backline and technical documentation: Familiarity with instruments and amplification, and the ability to read a technical rider, stage plot, and input list and translate it into an executable setup. . click apply for full job details

Job Description Job Description DanceOne Job Opportunity Step into the spotlight and let your passion shine. Every move matters with DanceOne! Join us and be part of a team that leads the rhythm of success. Who Are We? DanceOne is a renowned organizer of national and international dance events and competitions. With a commitment to promoting excellence, innovation, and community in the dance industry, we bring together dancers, choreographers, instructors, and enthusiasts from around the world to celebrate the artistry and athleticism of dance. Our events showcase a diverse range of dance styles, including contemporary, hip-hop, ballet, jazz, tap, and more, and provide participants with opportunities for growth, recognition, and networking. Our passion for dance drives us to create unforgettable experiences for dancers and enthusiasts worldwide. To learn more about DanceOne, please visit DanceOne. About This Opportunity: We're excited to open an opportunity for the role of AV Technician. This position is a chance to leverage your experience, creativity, and insider knowledge of DanceOne to make a direct impact on our success. If you thrive in a fast-paced environment, love collaborating across departments, and are eager to contribute to our shared goals, we encourage you to apply. Summary: This role is responsible for supporting a broad range of technical duties to ensure that Dance One technical operations happen seamlessly. AV technicians will assist in the set up audio, lighting, video and staging equipment as directed by management and will operate any and all such equipment as required and trained to do. Required Skills: Knowledge of how to build industry standard structures like truss and staging. Knowledge of the basics of cabling for general AV purposes. Assist in the set up and operation of AV equipment subject to specific training and oversight when required. Troubleshoot basic technical issues and escalate more complex problems to senior technicians. Support team efficiency by working quickly and effectively in fast-paced, time-sensitive situations. Communicate clearly with team members to ensure coordinated execution of technical tasks. Ability to lift at least 50lbs and capacity to stay on your feet doing physically demanding work for at least 10 to 12 hours when required. EQUAL OPPORTUNITY STATEMENT DanceOne fosters a diverse and inclusive workplace and encourages all eligible internal candidates to apply for roles that align with their interests and qualifications. All decisions are based on merit, qualifications, and business needs. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop" Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR LVzv8h1WDR