Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/15/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Date Posted: 2026-10-05 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Are you passionate about turning innovative concepts into reality? Do you thrive in dynamic environments? Raytheon is seeking a talented and motivated Systems Engineer II to join our team within the Systems Engineering and Test Capabilities (SETC) Discipline, supporting the LTAMDS Family of Radars (FoR). This role offers a unique opportunity to work across the full lifecycle of the product, from concept to deployment. Every day will bring new challenges, requiring you to collaborate across disciplines to troubleshoot issues, perform data analysis, and implement solutions. Your contributions will directly impact the success of mission-critical defense systems, and you'll have a hands-on role in ensuring the entire system functions seamlessly. This role can be based out of Tewksbury, Andover, Woburn, Marlborough MA or Pelham NH. What You Will Do: In this Systems Engineer role, you will support the following types of activities: Core Systems Engineering: Develop requirements and algorithms, concepts of operations, and define system interfaces. Lead Testing Efforts: Develop and implement test plans, procedures, integration, and verification documentation in both simulated and real-world environments. Troubleshoot and Analyze: Identify and resolve hardware, software, and system issues through detailed data analysis and debugging. Drive Performance: Collaborate across functions to drive performance improvements and resolve system issues. Modeling and Simulation: Develop and execute models to predict system performance and support verification and validation. Integrate Systems: Integrate hardware and software into tactical systems, evaluating their functionality and impact. Collaborate and Lead: Work with and lead a multi-disciplinary team to achieve seamless integration and system functionality. Document and Communicate: Develop integration documentation, execute plans, analyze data, verify requirements and effectively communicate results to leadership and stakeholders. Perform Data Analysis: Conduct statistical and numerical analysis of radar performance data to ensure optimal system performance and verify requirements. Present Findings: Present technical findings and solutions to leadership and customers. Support Missions: Travel as needed (up to 20%) to support mission execution at various locations including local RTX facilities, test sites, vendor facilities, and customer locations. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior engineering experience. Experience with systems software, systems hardware, systems requirements, systems integration, and/or systems test. Active and transferable U.S. government-issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Experience with DOORS, Rhapsody, Cameo, or other digital engineering tools. Experience with model-based engineering. Experience in developing and managing requirements. Experience developing both scripts and functions with MATLAB. Experience with C++, Python, or similar Experience with generating technical documentation, such as test plans, procedures, or technical reports. Experience working in an integration lab, test facility, or in the field, supporting integration and/or verification. Experience with evaluating systems using simulated environments. Experience interfacing with internal and external customers. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/15/2026
Full time
Date Posted: 2026-10-05 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Are you passionate about turning innovative concepts into reality? Do you thrive in dynamic environments? Raytheon is seeking a talented and motivated Systems Engineer II to join our team within the Systems Engineering and Test Capabilities (SETC) Discipline, supporting the LTAMDS Family of Radars (FoR). This role offers a unique opportunity to work across the full lifecycle of the product, from concept to deployment. Every day will bring new challenges, requiring you to collaborate across disciplines to troubleshoot issues, perform data analysis, and implement solutions. Your contributions will directly impact the success of mission-critical defense systems, and you'll have a hands-on role in ensuring the entire system functions seamlessly. This role can be based out of Tewksbury, Andover, Woburn, Marlborough MA or Pelham NH. What You Will Do: In this Systems Engineer role, you will support the following types of activities: Core Systems Engineering: Develop requirements and algorithms, concepts of operations, and define system interfaces. Lead Testing Efforts: Develop and implement test plans, procedures, integration, and verification documentation in both simulated and real-world environments. Troubleshoot and Analyze: Identify and resolve hardware, software, and system issues through detailed data analysis and debugging. Drive Performance: Collaborate across functions to drive performance improvements and resolve system issues. Modeling and Simulation: Develop and execute models to predict system performance and support verification and validation. Integrate Systems: Integrate hardware and software into tactical systems, evaluating their functionality and impact. Collaborate and Lead: Work with and lead a multi-disciplinary team to achieve seamless integration and system functionality. Document and Communicate: Develop integration documentation, execute plans, analyze data, verify requirements and effectively communicate results to leadership and stakeholders. Perform Data Analysis: Conduct statistical and numerical analysis of radar performance data to ensure optimal system performance and verify requirements. Present Findings: Present technical findings and solutions to leadership and customers. Support Missions: Travel as needed (up to 20%) to support mission execution at various locations including local RTX facilities, test sites, vendor facilities, and customer locations. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior engineering experience. Experience with systems software, systems hardware, systems requirements, systems integration, and/or systems test. Active and transferable U.S. government-issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Experience with DOORS, Rhapsody, Cameo, or other digital engineering tools. Experience with model-based engineering. Experience in developing and managing requirements. Experience developing both scripts and functions with MATLAB. Experience with C++, Python, or similar Experience with generating technical documentation, such as test plans, procedures, or technical reports. Experience working in an integration lab, test facility, or in the field, supporting integration and/or verification. Experience with evaluating systems using simulated environments. Experience interfacing with internal and external customers. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
11/15/2026
Full time
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
11/15/2026
Full time
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
11/15/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/14/2026
Full time
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
11/14/2026
Full time
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
11/14/2026
Full time
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
11/14/2026
Full time
Job Description Build deep expertise across PLC, DCS, HMI, and OT systems while helping shape the next generation of our plant. Position Summary We are looking for a driven Process Automation Engineer to join our Project Engineering Group in Batesville, Arkansas. We are hiring a Process Controls / Automation Engineer to help support and modernize a complex specialty chemical manufacturing operation. This is a high-impact opportunity to work across legacy and next-generation technologies, including an active migration to ABB 800M controls. You will learn how the entire plant operates, collaborate with experienced technical leaders, and grow into a trusted resource for automation, troubleshooting, and engineering decisions. Key Responsibilities Design, implement, integrate, test, and start up automation solutions for batch and continuous processes. Support change orders, upgrades, and improvement projects across PLC, DCS, HMI, and plant-network environments. Program and troubleshoot systems using ladder logic, structured text, function blocks, and batch-sequencing tools. Help advance our ABB 800xA and 800M modernization work while supporting Allen-Bradley, legacy DCS, and vendor systems. Partner with process engineering, project engineering, operations, electrical maintenance, and instrumentation teams to solve plant-wide problems. Diagnose root causes, improve reliability and capacity, develop procedures, and contribute to equipment and process design decisions. Participate in occasional after-hours support when critical plant issues arise. Qualifications Bachelor's degree in Chemical, Electrical, or Computer Engineering is preferred, but strong technologists, technicians, and systems integrators are encouraged to apply. Experience or strong demonstrated aptitude in process controls, automation, systems integration, or controls programming. Strong PC literacy and comfort with Windows environments, servers, domains, networking, and operational technology. A practical understanding of controllers, I/O, instrumentation, and fieldbus technologies. Experience in chemical, petroleum, or another continuous or batch manufacturing environment is preferred. You will join a close-knit technical team where people share knowledge, work across systems, and see the real-world results of their decisions. If you want technical variety, meaningful ownership, and room to become a go-to plant resource, apply now.
Job Description If you enjoy taking complex machines from concept to validated performance, this is the opportunity to make your mark. About the Position: We build high-quality vegetation management equipment designed to perform in demanding, real-world environments. As we grow, we are looking for a Test Engineer who brings rigor, curiosity, and practical engineering judgment to the product development process. Your work will directly influence equipment performance, reliability, and the confidence with which we bring new products and improvements to market. You will join a collaborative team that values hands-on problem solving and continuous learning. Working closely with Engineering, R&D, Product Management, Operations, Sales, and customers, you will turn performance expectations into clear validation plans and actionable results. This is an opportunity to stay close to the equipment, combine data with field experience, and make a visible impact on products built for serious work. Key Responsibilities: Define product performance expectations, project priorities, and validation requirements with cross-functional teams and customer stakeholders. Develop and execute thorough test and validation plans for individual components and complete equipment systems. Coordinate product testing with Engineering and R&D, ensuring the right resources, timing, and technical focus are in place. Analyze test data, prepare clear reports for internal and external audiences, and recommend product or process improvements. Build and maintain testing policies, procedures, work instructions, and documentation that strengthen consistency and quality. Research and evaluate materials, assemblies, processes, and equipment that support effective testing activities. Conduct site, customer, and field testing as needed, while managing project-related testing costs and resources. Qualifications: Bachelor's degree in Mechanical, Electrical, Agricultural, or a related engineering discipline. 2+ years of experience in product testing, validation, development, or a closely related engineering role. Strong attention to detail, project leadership skills, and the ability to communicate effectively across teams. The ability to translate product requirements into practical test methods, disciplined documentation, and meaningful conclusions. Experience with hydraulic and electrical systems is preferred. Hands-on experience operating forestry, construction, agricultural, or similar heavy equipment is preferred. If you want to help create equipment that earns trust in the field and grow alongside a team that takes pride in doing exceptional work, we want to hear from you. Apply today to bring your testing expertise to work where it matters most.
11/14/2026
Full time
Job Description If you enjoy taking complex machines from concept to validated performance, this is the opportunity to make your mark. About the Position: We build high-quality vegetation management equipment designed to perform in demanding, real-world environments. As we grow, we are looking for a Test Engineer who brings rigor, curiosity, and practical engineering judgment to the product development process. Your work will directly influence equipment performance, reliability, and the confidence with which we bring new products and improvements to market. You will join a collaborative team that values hands-on problem solving and continuous learning. Working closely with Engineering, R&D, Product Management, Operations, Sales, and customers, you will turn performance expectations into clear validation plans and actionable results. This is an opportunity to stay close to the equipment, combine data with field experience, and make a visible impact on products built for serious work. Key Responsibilities: Define product performance expectations, project priorities, and validation requirements with cross-functional teams and customer stakeholders. Develop and execute thorough test and validation plans for individual components and complete equipment systems. Coordinate product testing with Engineering and R&D, ensuring the right resources, timing, and technical focus are in place. Analyze test data, prepare clear reports for internal and external audiences, and recommend product or process improvements. Build and maintain testing policies, procedures, work instructions, and documentation that strengthen consistency and quality. Research and evaluate materials, assemblies, processes, and equipment that support effective testing activities. Conduct site, customer, and field testing as needed, while managing project-related testing costs and resources. Qualifications: Bachelor's degree in Mechanical, Electrical, Agricultural, or a related engineering discipline. 2+ years of experience in product testing, validation, development, or a closely related engineering role. Strong attention to detail, project leadership skills, and the ability to communicate effectively across teams. The ability to translate product requirements into practical test methods, disciplined documentation, and meaningful conclusions. Experience with hydraulic and electrical systems is preferred. Hands-on experience operating forestry, construction, agricultural, or similar heavy equipment is preferred. If you want to help create equipment that earns trust in the field and grow alongside a team that takes pride in doing exceptional work, we want to hear from you. Apply today to bring your testing expertise to work where it matters most.
Job Description Position Overview We are seeking an experienced Senior Technical Product Owner with a strong background in product ownership, Agile/SAFe methodologies, and banking, particularly within the Wealth & Trust domain. The Senior Product Owner will collaborate with Product Owners, Technology, Lines of Business, Risk, Finance, Regulatory Reporting, and other key stakeholders to define and drive product requirements supporting downstream reporting teams. This role will lead the delivery of a squad of engineers working with modern data technologies, including Snowflake and DBT , while ensuring alignment with business objectives, regulatory requirements, and stakeholder expectations. Location: Cincinnati, Ohio (Downtown) Experience: 6-10+ Years Top Skills & Qualifications Must-Have Skills 6+ years of experience in Product Ownership or Product Management. 3+ years of experience in a Senior or Lead Product Owner role. Strong Product Owner experience. Hands-on experience with Agile or SAFe methodologies. Strong stakeholder management and cross-functional collaboration skills. Banking domain experience, preferably in Wealth & Trust. Nice-to-Have Skills Lean Six Sigma certification (Green Belt or Black Belt). Technical understanding of Snowflake and DBT. Experience with relational and non-relational databases. Key Responsibilities Drive product strategy and roadmap execution, ensuring continuous product improvement. Define, prioritize, and manage the development of Snowflake-based data products to meet stakeholder requirements. Collaborate with business functions, IT, Risk, Finance, Operations, and other key stakeholders to define and execute product strategies. Work with cross-functional teams, including Legal, Compliance, Information Security, Fraud, Architecture, and Lines of Business. Maintain transparency and provide regular product updates and communications to stakeholders. Make strategic decisions to support regulatory and compliance requirements, revenue growth, process optimization, and analytics. Participate in all phases of product development, including analysis, design, coding, testing, and deployment. Work with subject matter experts to solve problems and make decisions that maximize product value and business outcomes. Engage with research teams for customer usability testing and concept validation. Manage third-party partnerships, product releases, defect resolution, and service interruptions. Maintain product documentation and provide relevant information for training. Monitor industry trends and participate in relevant industry forums and conferences. Promote SAFe methodologies across product teams. Maintain a healthy product backlog and actively participate in Agile/SAFe team ceremonies. Communicate product capabilities and roadmap updates to internal stakeholders and external clients. Required Qualifications & Skills Bachelor's degree in a related field or equivalent education and professional experience. 4+ years of relevant professional experience. Product management or product ownership background. Understanding of relational and non-relational databases, Snowflake, and DBT. Ability to influence stakeholders and communicate effectively across all organizational levels. Strong business acumen and understanding of business processes related to products and customers. Experience working in Agile or SAFe development environments. Ability to foster creative thinking, innovation, and collaboration. Strong analytical, problem-solving, and decision-making skills. Ability to develop and present clear, practical solutions. Self-motivated, adaptable, and capable of working independently in a fast-paced environment. Preferred Certification Lean Six Sigma Green Belt or Black Belt certification.
11/14/2026
Full time
Job Description Position Overview We are seeking an experienced Senior Technical Product Owner with a strong background in product ownership, Agile/SAFe methodologies, and banking, particularly within the Wealth & Trust domain. The Senior Product Owner will collaborate with Product Owners, Technology, Lines of Business, Risk, Finance, Regulatory Reporting, and other key stakeholders to define and drive product requirements supporting downstream reporting teams. This role will lead the delivery of a squad of engineers working with modern data technologies, including Snowflake and DBT , while ensuring alignment with business objectives, regulatory requirements, and stakeholder expectations. Location: Cincinnati, Ohio (Downtown) Experience: 6-10+ Years Top Skills & Qualifications Must-Have Skills 6+ years of experience in Product Ownership or Product Management. 3+ years of experience in a Senior or Lead Product Owner role. Strong Product Owner experience. Hands-on experience with Agile or SAFe methodologies. Strong stakeholder management and cross-functional collaboration skills. Banking domain experience, preferably in Wealth & Trust. Nice-to-Have Skills Lean Six Sigma certification (Green Belt or Black Belt). Technical understanding of Snowflake and DBT. Experience with relational and non-relational databases. Key Responsibilities Drive product strategy and roadmap execution, ensuring continuous product improvement. Define, prioritize, and manage the development of Snowflake-based data products to meet stakeholder requirements. Collaborate with business functions, IT, Risk, Finance, Operations, and other key stakeholders to define and execute product strategies. Work with cross-functional teams, including Legal, Compliance, Information Security, Fraud, Architecture, and Lines of Business. Maintain transparency and provide regular product updates and communications to stakeholders. Make strategic decisions to support regulatory and compliance requirements, revenue growth, process optimization, and analytics. Participate in all phases of product development, including analysis, design, coding, testing, and deployment. Work with subject matter experts to solve problems and make decisions that maximize product value and business outcomes. Engage with research teams for customer usability testing and concept validation. Manage third-party partnerships, product releases, defect resolution, and service interruptions. Maintain product documentation and provide relevant information for training. Monitor industry trends and participate in relevant industry forums and conferences. Promote SAFe methodologies across product teams. Maintain a healthy product backlog and actively participate in Agile/SAFe team ceremonies. Communicate product capabilities and roadmap updates to internal stakeholders and external clients. Required Qualifications & Skills Bachelor's degree in a related field or equivalent education and professional experience. 4+ years of relevant professional experience. Product management or product ownership background. Understanding of relational and non-relational databases, Snowflake, and DBT. Ability to influence stakeholders and communicate effectively across all organizational levels. Strong business acumen and understanding of business processes related to products and customers. Experience working in Agile or SAFe development environments. Ability to foster creative thinking, innovation, and collaboration. Strong analytical, problem-solving, and decision-making skills. Ability to develop and present clear, practical solutions. Self-motivated, adaptable, and capable of working independently in a fast-paced environment. Preferred Certification Lean Six Sigma Green Belt or Black Belt certification.
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
11/14/2026
Full time
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
Job Description Date Posted: 2026-09-15 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Systems Engineering and Test Capabilities (SE&TC) offers the opportunity to design, develop, and integrate innovative solutions across the full systems engineering lifecycle. Working in a highly collaborative environment, engineers partner with multidisciplinary teams, subject matter experts, Chief Engineers, Chief Technologists, and customers to ensure complex systems are designed, integrated, and perform reliably from the first mission to every mission in support of the warfighter. Based in Tucson, Arizona, SE&TC supports a portfolio spanning domains from the seabed to space. Programs include Ship-Launched Effectors such as Standard Missile and Tomahawk , Surface-Launched Effectors such as Javelin and Coyote , Air-Launched Effectors such as AMRAAM and StormBreaker , as well as advanced technologies including hypersonic and space systems. As a Principal Systems Engineer, you will contribute directly to successful hardware or software requirements and integration for both fielded and development missile systems. This includes managing system and subsystem requirements, providing Systems Engineering technical oversight during integration and test activities, participating in verification and validation efforts for the system, and providing expertise in troubleshooting and failure investigations. Your responsibility would span the entire Systems V to include concept development, system architecture, technical trade studies, functional analysis and decomposition, requirements development and maintenance, system verification, obsolescence, production, and system maintenance. You would be responsible for cross team collaboration, sharing program process knowledge, mentoring engineers, and working with the technical and program leads to execute program tasks. This role is 100% on-site at our Tucson, AZ campus with the possibility of occasional travel. What You Will Do Update, maintain, and improve requirements and requirements documentation for development and production efforts, including but not limited to software and hardware subsystems Create and manage systems architecture, requirements, interface definitions and description documents, system integration, and system verification using Cameo by collaborating with multiple product team leads and Subject Matter Experts (SMEs) to obtain necessary design information Participate in technical conversations with the customer Work with suppliers and the Supply Chain organization for procured items managed through the role of Responsible Engineering Authority (REA) for that assembly Lead verification and validation efforts, ensuring all requirements are being assessed during Verification and Qualification testing Conduct trade studies and present results to customers Work closely with the Software and Hardware teams and Chief Engineer on a variety of technical tasks Help to onboard, mentor, and guide team members using core Systems Engineering skills Provide technical expertise in development, integration, troubleshooting and failure investigations Lead Systems Verification Reviews with the Chief Engineer, Lead Systems Engineer, and Integrated Product Team Leadership Work closely with the Systems, Software, Configurable Logic, Hardware and Test teams on a variety of technical tasks Become the knowledgeable and 'go-to' Systems Engineer for the program Support Statistical Process Control assessments in the factory and as part of hardware verification of missile sections and launch platforms as well as at higher level assemblies Facilitate knowledge transfer within and across Integrated Product Teams and Cross Product Teams to include Cross-Functional collaboration and coordination Lead peer reviews and formal release of Contract Data Requirements Lists (CDRLs) and Technical Data Package (TDP) documents Support test equipment software integration and verification for system test Support system performance analysis Qualifications You Must Have Typically requires a Bachelor's Degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline and a minimum of 8 years of relevant experience Experience with at least one of the following: software, firmware or configurable logic, hardware, integration, and/or test Experience in one or more of the following areas: Model-Based Systems Engineering (MBSE); requirements development; requirements management; requirements verification; CONOPS management; and system architecture Qualifications We Prefer Top Secret Clearance Experience with RTX products or related technologies is strongly valued Experience presenting analytical and technical presentations Experience using Agile framework development methods / processes Experience with Automation and/or Digital Engineering Experience in the Defense Industry and specifically with military systems; tactics, techniques, and procedures, as well as Department of Defense customer infrastructure experience Experience evaluating and mitigating technical risks Experience working with multi-disciplinary technical and/or engineering teams Software or Firmware Verification and Qualification testing experience Prior experience with foreign military sales Experience with Change Control Board (CCB), and document release experience (engineering and formal release) Experience creating and linking requirements, architecture, and verification artifacts in Cameo Experience with system and sub-system level requirements development, design and documentation of system level software architecture Experience with performance analysis Experience with DOORS, Cameo and/or Common Product Data Management (cPDM) Learn More & Apply Now! This position is onsite in Tucson, AZ. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer . click apply for full job details
11/14/2026
Full time
Job Description Date Posted: 2026-09-15 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Systems Engineering and Test Capabilities (SE&TC) offers the opportunity to design, develop, and integrate innovative solutions across the full systems engineering lifecycle. Working in a highly collaborative environment, engineers partner with multidisciplinary teams, subject matter experts, Chief Engineers, Chief Technologists, and customers to ensure complex systems are designed, integrated, and perform reliably from the first mission to every mission in support of the warfighter. Based in Tucson, Arizona, SE&TC supports a portfolio spanning domains from the seabed to space. Programs include Ship-Launched Effectors such as Standard Missile and Tomahawk , Surface-Launched Effectors such as Javelin and Coyote , Air-Launched Effectors such as AMRAAM and StormBreaker , as well as advanced technologies including hypersonic and space systems. As a Principal Systems Engineer, you will contribute directly to successful hardware or software requirements and integration for both fielded and development missile systems. This includes managing system and subsystem requirements, providing Systems Engineering technical oversight during integration and test activities, participating in verification and validation efforts for the system, and providing expertise in troubleshooting and failure investigations. Your responsibility would span the entire Systems V to include concept development, system architecture, technical trade studies, functional analysis and decomposition, requirements development and maintenance, system verification, obsolescence, production, and system maintenance. You would be responsible for cross team collaboration, sharing program process knowledge, mentoring engineers, and working with the technical and program leads to execute program tasks. This role is 100% on-site at our Tucson, AZ campus with the possibility of occasional travel. What You Will Do Update, maintain, and improve requirements and requirements documentation for development and production efforts, including but not limited to software and hardware subsystems Create and manage systems architecture, requirements, interface definitions and description documents, system integration, and system verification using Cameo by collaborating with multiple product team leads and Subject Matter Experts (SMEs) to obtain necessary design information Participate in technical conversations with the customer Work with suppliers and the Supply Chain organization for procured items managed through the role of Responsible Engineering Authority (REA) for that assembly Lead verification and validation efforts, ensuring all requirements are being assessed during Verification and Qualification testing Conduct trade studies and present results to customers Work closely with the Software and Hardware teams and Chief Engineer on a variety of technical tasks Help to onboard, mentor, and guide team members using core Systems Engineering skills Provide technical expertise in development, integration, troubleshooting and failure investigations Lead Systems Verification Reviews with the Chief Engineer, Lead Systems Engineer, and Integrated Product Team Leadership Work closely with the Systems, Software, Configurable Logic, Hardware and Test teams on a variety of technical tasks Become the knowledgeable and 'go-to' Systems Engineer for the program Support Statistical Process Control assessments in the factory and as part of hardware verification of missile sections and launch platforms as well as at higher level assemblies Facilitate knowledge transfer within and across Integrated Product Teams and Cross Product Teams to include Cross-Functional collaboration and coordination Lead peer reviews and formal release of Contract Data Requirements Lists (CDRLs) and Technical Data Package (TDP) documents Support test equipment software integration and verification for system test Support system performance analysis Qualifications You Must Have Typically requires a Bachelor's Degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline and a minimum of 8 years of relevant experience Experience with at least one of the following: software, firmware or configurable logic, hardware, integration, and/or test Experience in one or more of the following areas: Model-Based Systems Engineering (MBSE); requirements development; requirements management; requirements verification; CONOPS management; and system architecture Qualifications We Prefer Top Secret Clearance Experience with RTX products or related technologies is strongly valued Experience presenting analytical and technical presentations Experience using Agile framework development methods / processes Experience with Automation and/or Digital Engineering Experience in the Defense Industry and specifically with military systems; tactics, techniques, and procedures, as well as Department of Defense customer infrastructure experience Experience evaluating and mitigating technical risks Experience working with multi-disciplinary technical and/or engineering teams Software or Firmware Verification and Qualification testing experience Prior experience with foreign military sales Experience with Change Control Board (CCB), and document release experience (engineering and formal release) Experience creating and linking requirements, architecture, and verification artifacts in Cameo Experience with system and sub-system level requirements development, design and documentation of system level software architecture Experience with performance analysis Experience with DOORS, Cameo and/or Common Product Data Management (cPDM) Learn More & Apply Now! This position is onsite in Tucson, AZ. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer . click apply for full job details
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
Advertising Checking Bureau (ACB)
Mundelein, Illinois
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
11/14/2026
Full time
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
