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Job Description Job Description Business Intelligence (BI) Systems Analyst Industry: Manufacturing Department: Finance / Information Technology Employment Type: Full-Time, Onsite Location: Branford, CT. Salary Range: $80,000-$90,000/year Work schedule: Monday-Thursday: Arrive in office between 6-9am. Mandatory 9 hour work day. Fridays: 6-1, or 9-4. Every other Friday off. Position Overview Our client, an established manufacturing company, is seeking a Business Intelligence (BI) Systems Analyst to support business intelligence, data analytics, ERP administration, and reporting automation across the organization. This position plays a key role in transforming complex business and operational data into meaningful, actionable insights that support strategic decision-making and operational efficiency. The ideal candidate will have a strong background in SQL, Oracle databases, Power BI, and ERP systems , along with experience working in a manufacturing environment. This individual will collaborate with Finance, IT, Operations, and other departments to improve data accessibility, automate reporting, optimize business processes, and support ongoing systems initiatives. Key Responsibilities Business Intelligence & Data Analytics Develop, maintain, and automate dashboards, reports, and data visualizations using Power BI and other business intelligence tools. Translate business requirements into meaningful KPIs, operational metrics, and actionable reporting solutions. Utilize SQL and Oracle databases to extract, analyze, validate, and organize business data. Partner with cross-functional teams to identify opportunities for process improvements through data analysis. Support real-time reporting and maintain digital dashboards and associated workstations. Present findings, reports, and recommendations to departmental leadership. ERP Systems & Data Management Support ERP system administration, configuration, customization, and ongoing optimization. Serve as an ERP super-user, assisting departments with system functionality, troubleshooting, and process improvements. Plan and execute data cleansing, validation, and migration projects. Support third-party software integrations and system enhancements. Maintain accurate systems documentation, reporting procedures, and data management processes. Identify and recommend technology solutions that improve business efficiency and data accessibility. Technical Support & Cross-Functional Collaboration Collaborate with Finance, IT, Operations, and other business functions to support reporting and systems initiatives. Provide technical expertise and analytical support for departmental projects. Train employees on ERP functionality, reporting tools, and accessing business information. Coordinate with external IT managed services providers to assist with general IT maintenance, troubleshooting, and end-user support. Work closely with international colleagues, including teams based in the United Kingdom. Ensure systems and processes comply with applicable regulatory requirements and cybersecurity standards. Manage multiple projects while meeting established deadlines. Qualifications & Experience Required Bachelor's degree in Management Information Systems (MIS), Computer Science, Business Administration, Information Technology, or a related field. Minimum of 3 years of experience in a Business Intelligence Analyst, Systems Analyst, ERP Analyst, or similar position. Minimum of 3 years of experience working within a manufacturing environment. Strong proficiency in SQL, including querying and analyzing data. Experience working with Oracle databases. Hands-on experience developing dashboards and reports using Microsoft Power BI. Experience supporting ERP systems, including administration, configuration, reporting, or troubleshooting. Strong analytical, critical-thinking, and problem-solving abilities. Excellent organizational and time-management skills with the ability to manage multiple priorities independently. Strong written and verbal communication skills with the ability to explain technical information to nontechnical stakeholders. Ability to collaborate effectively with cross-functional teams. Preferred Experience with IFS ERP software. Experience with data migration, data cleansing, and system integrations. Familiarity with manufacturing operations, production reporting, inventory management, or supply chain analytics. Experience developing automated reporting solutions and real-time operational dashboards. Experience supporting international business operations. Additional Information Work Environment: Professional office environment. Travel: Occasional travel may be required. Collaboration: Regular interaction with internal departments, international colleagues, and external IT service providers. Why Consider This Opportunity? This position offers the opportunity to combine business intelligence, ERP systems, and data analytics within a manufacturing organization. The successful candidate will have a direct impact on reporting automation, data-driven decision-making, operational improvements, and systems optimization.

The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. Cyber Business Engagement partners closely with business and technology teams to understand strategic priorities, conduct security reviews for technology initiatives, and embed security early in the planning and delivery process to enable secure business outcomes. Through cyber awareness programs, targeted training, and phishing simulations, we strengthen security culture, increase risk awareness, and empower employees to make informed security decisions while advancing business objectives. Experience supporting cybersecurity communications, awareness campaigns, training delivery, stakeholder engagement, and reporting activities in a business or technology environment. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Support Cyber Business Engagement Activities: Partner with business and technology teams to strengthen cybersecurity awareness, promote secure practices, and support the integration of security into business initiatives and decision-making. Deliver Security Awareness, Training, and Education Programs: Assist with the development, coordination, communication, and continuous improvement of cybersecurity awareness campaigns, training content, and educational resources for employees. Execute Phishing Simulation and Human Risk Programs: Support the planning, execution, analysis, and reporting of phishing simulations and other human risk initiatives to drive behavior change and reduce cybersecurity risk. Analyze and Report Engagement Metrics: Gather, validate, and analyze awareness, training, phishing simulation, and engagement metrics to identify trends, measure program effectiveness, and provide insights to stakeholders and leadership. Partner with Business Stakeholders: Collaborate with business leaders, technology teams, and cybersecurity partners to understand business priorities, provide risk-informed guidance, and promote shared accountability for cybersecurity. Support Security Reviews and Consultations: Participate in security reviews for technology initiatives and business projects, helping identify risks, communicate security considerations, and embed cybersecurity early in the lifecycle. Drive Communication and Outreach Efforts: Develop and deliver communications that increase cybersecurity awareness, reinforce key behaviors, and keep employees informed of emerging threats and security best practices. Improve Engagement Processes and Program Effectiveness: Help identify opportunities to enhance awareness campaigns, training programs, phishing simulations, reporting, communications, and stakeholder engagement activities to strengthen the organization's security culture. All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Business, Risk Management, Compliance, Audit, or a related discipline, or equivalent experience/training. 3+ years Experience supporting cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Preferred Qualifications - Education & Prior Job Experience Additional education, coursework, or training in cybersecurity, information security, information systems, risk management, compliance, audit, or a related field preferred. 4+ years of experience in cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Experience with cybersecurity awareness platforms, phishing simulation tools, learning management systems, communication campaigns, reporting and analytics, or related technologies preferred. Experience applying industry cybersecurity best practices and awareness frameworks, including human risk management, security culture development, phishing resilience, and cyber education programs preferred. Skills, Licenses, and Certifications Knowledge of cybersecurity awareness, training, phishing simulation, and human risk management principles, practices, and program lifecycle activities. Familiarity with cybersecurity best practices, security culture development, behavior change methodologies, phishing resilience, and cyber awareness frameworks. Ability to support the planning, coordination, execution, and continuous improvement of cybersecurity awareness campaigns, training programs, and phishing simulation exercises. Strong analytical skills with the ability to review awareness metrics, phishing simulation results, engagement data, and risk trends, translating findings into actionable insights, reporting, and stakeholder communications. Ability to support security reviews and business consultations by identifying cybersecurity considerations, communicating risks, and helping integrate security requirements into business and technology initiatives. Self-starter with a strong ownership mindset, including the ability to independently manage awareness initiatives, stakeholder communications, project deliverables, and follow-up activities. Strong organizational and prioritization skills, with the ability to manage multiple awareness campaigns, training initiatives, stakeholder requests, communications, and reporting deadlines with attention to detail. Excellent written and verbal communication skills, with the ability to develop clear, engaging, and audience-appropriate cybersecurity communications, presentations, training materials, and awareness content. Ability to work collaboratively across cybersecurity, technology, business, communications, human resources, legal, and compliance teams to advance cybersecurity culture and risk reduction objectives. Demonstrated curiosity and learning agility, including the ability to quickly build knowledge of emerging cyber threats, human risk trends, business priorities, and evolving cybersecurity practices. Ability to use awareness platforms, phishing simulation tools, learning management systems (LMS), reporting tools, dashboards, collaboration platforms, spreadsheets, and data analysis tools effectively. Relevant cybersecurity, awareness, communications, training, risk, or project management certifications preferred, such as Security+, SSAP (Security Awareness Practitioner), CISSP, CISM, PMP, Certified Security Culture Professional (CSCP), or comparable certifications. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Description: ESSENTIAL FUNCTIONS AND DUTIES: INTERFACE DEVELOPMENT • Develop, test, document, and maintain inbound and outbound data interfaces. • Create and modify SSIS (SQL Server Integration Services) packages and processes in the Managed File Transfer system (GoAnywhere/Cleo) and business integration applications (Cleo Clarify/Azure). • Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment. • Thoroughly test all work before releasing code to production by developing and executing test plans and scenarios, including data design, tool design, and data extract/transform. • Begin participating in customer-facing development work for integrations under guidance from senior developers. T-SQL DEVELOPMENT • Understand database concepts as well as the implications of different database designs. • Develop well-designed reusable database objects with guidance as needed, including tables, stored procedures, views, triggers, and indexes. • Continually review and improve performance of stored procedures and SQL queries. • Participate in peer reviews of database and integration changes to ensure consistent methodologies are followed. SUPPORT • Monitor interface processing environments, including summary reporting/alerting, for exception events and implement changes to avoid recurrence. • Responsible for updating and closing assigned tasks/helpdesk tickets within Jira and maintaining Business Integration documentation. • Evaluate customer data issues and implement solutions to avoid recurrence; participate in 24/7 on-call rotation for all assigned interfaces. • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent combination of education and experience. • 2-4 years of experience in interface/integration development, database development, or related technical support. • Working knowledge of relational database design and data interface/integration concepts. Required Skills • Proficiency in T-SQL, including tables, stored procedures, views, triggers, and indexes. • Working knowledge of SSIS package development and Managed File Transfer or business integration platforms (GoAnywhere/Cleo, Azure). • Ability to translate functional specifications into sound technical designs. • Strong analytical and troubleshooting skills for interface and data issues. • Effective communication skills for both technical and customer-facing interactions. ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment and job sites is usually low, applicable to a business office. C-TPAT Century is committed to the Customs Trade Partnership against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts. The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. PM22 Compensation details: 0 Yearly Salary PI9d46aeac39d1-7806

Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750

Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PI6ebb3a6e5ff6-6686

DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.

Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details

Genesis10 is currently seeking a Data Engineer for a contract-to-hire position with a Global Manufacturing Company located in Whitehall, MI. This is a 6+ month contract-to-hire opportunity. Compensation: $40.00 - $60.00 per hour, W2, based on qualifications Position Overview: In this role, the successful candidate will collaborate closely with data scientists, data analysts, and IT counterparts to design data pipelines for the AI and analytical needs of a large manufacturing enterprise. This position involves modeling, building, and optimizing complex, scalable ETLs and data pipelines to support on-premise and cloud-based data warehouses and data lakes using SQL and Azure technologies. Extensive interaction with functional and IT resources will be required, making effective communication skills essential. Key Responsibilities: Design, develop, and support scalable Data Lake, Lakehouse, Data Warehouse, and AI-enabled data platforms across cloud and hybrid environments Design and develop ETL/ELT pipelines using Azure Data Factory, Microsoft Fabric, or similar technologies Design scalable data models and integration patterns to support enterprise analytics and AI initiatives Establish event-driven, streaming, batch, and API-based integration patterns across enterprise systems Build and maintain data integration pipelines for plant, business unit, or enterprise applications Implement data validation, monitoring, quality controls, and data governance best practices Develop reusable semantic models, datasets, and data products that enable self-service analytics Optimize Power BI performance, data refresh processes, and security, including Row-Level Security (RLS) and workspace governance Collaborate with business stakeholders to define reporting requirements, KPIs, and analytics solutions Optimize SQL queries and data processing performance to ensure scalable and efficient data solutions Evaluate emerging data and AI technologies and recommend solutions that improve business processes and operational efficiency Primary Requirements: Bachelor's degree with 3+ years of experience OR a High school diploma with 6+ years of experience Experience writing Python Experience in Azure Synapse or Fabric (ETL/ELT) Experience using DevOps to streamline pipeline deployment Ability to communicate technical concepts to non-technical audiences Passionate about moving technology forward and enjoys working in a collaborative team environment ITAR Compliance required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary: The AI Data Analyst transforms business questions and complex data into trusted analyses, dashboards, predictive insights, and responsible AI-enabled solutions. This role combines analytics, reporting, visualization, and emerging AI technologies to improve operational efficiency and business performance. The ideal candidate is a recent Master's graduate or early-career professional who is passionate about data, technology, and solving business challenges in a growing biopharmaceutical company. Responsibilities: Partner with business leaders across functional areas to understand business objectives, identify opportunities for data-driven decision making, and translate business questions into actionable analytical solutions. Analyze large and complex datasets to identify trends, patterns, opportunities, and risks that support operational, commercial, financial, and strategic initiatives across the organization. Design, develop, and maintain dashboards, scorecards, reports, and visualizations using Power BI or similar business intelligence tools to provide meaningful insights to stakeholders at all levels of the organization. Collect, cleanse, validate, and integrate data from multiple internal and external sources to ensure accuracy, consistency, and reliability of reporting and analytics solutions. Utilize SQL, Python, and other analytical tools to perform ad hoc analyses, automate reporting processes, improve data accessibility, and support business performance monitoring. Support forecasting, trend analysis, scenario planning, and performance measurement initiatives by applying statistical and quantitative techniques to business data. Collaborate with Information Technology, Commercial, Market Access, Finance, Human Resources, Manufacturing, Quality, and other departments to support enterprise reporting and analytical initiatives. Assist in the evaluation, development, and implementation of artificial intelligence and automation solutions that improve efficiency, enhance decision making, and streamline business processes. Explore emerging technologies, advanced analytics methodologies, and AI tools to identify innovative opportunities that create measurable business value. Present analytical findings, recommendations, and business insights to technical and non-technical audiences through clear visualizations, executive summaries, and presentations. Participate in data governance, data quality, privacy, security, and compliance initiatives to ensure the integrity and responsible use of company information and AI-enabled solutions. Maintain documentation of data sources, methodologies, assumptions, and reporting processes to support transparency, consistency, and knowledge sharing across the organization. Qualifications: Master's degree in Data Science, Analytics, Statistics, Computer Science, Artificial Intelligence, Business Analytics, Engineering, or a related quantitative field preferred. Bachelor's degree with exceptional relevant experience will also be considered. Approximately 1 to 3 years of experience in analytics, business intelligence, data science, or a related field. Relevant internships, co-ops, research projects, and graduate-level work may be considered toward experience requirements. Experience delivering analyses, dashboards, or data products that influence business decisions and are used by nontechnical stakeholders. Hands-on experience applying AI, machine learning, generative AI, or advanced analytics to practical business problems. Experience in pharmaceutical, biotechnology, healthcare, medical device, manufacturing, or another regulated industry is preferred. This role is based in Warren, New Jersey, with work arrangements, travel expectations, and onsite requirements established based on business needs and company policy. The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive's employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position has an expected base salary range of $100,000 - $130,000.

Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Develop and maintain custom applications, business logic, dashboards, and integrations in the Epicor Kinetic ERP environment. Partner with business teams and data analysts to translate operational needs into reliable solutions, troubleshoot complex system issues, and support implementations, upgrades, reporting, and controlled deployments. This is an on-site position in Dayton, Ohio. Responsibilities Design, develop, test, deploy, and maintain custom Epicor applications, screens, and dashboards. Create BPM directives, Epicor Functions, BAQs, calculated fields, and reusable business logic. Develop and support integrations between Epicor and business or manufacturing systems using REST APIs and business objects. Collaborate on Power BI reporting by identifying source data, explaining relationships, creating datasets, and validating results. Diagnose application, workflow, integration, performance, and data issues and coordinate resolutions. Gather requirements, support upgrades and implementations, document solutions, and manage version control and controlled deployments. Required Skills Epicor Kinetic Kinetic Application Studio Epicor architecture and data structures Business Process Management directives Epicor Functions Business Activity Queries (BAQs) REST APIs Business objects Power BI data modeling Version control and deployment management