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Job Description Job Description Agil3 Technology Solutions (A3T) is seeking an experienced Senior Network Engineer to provide enterprise network engineering, administration, sustainment, and Tier III technical support for the U.S. Government IT environment. The Senior Network Engineer will be responsible for designing, configuring, maintaining, monitoring, securing, documenting, and troubleshooting enterprise network infrastructure supporting customer operations. The position supports geographically dispersed locations and works closely with Systems Engineering, Systems Administration, Cloud Engineering, Cybersecurity, and Technical Support personnel. Key Responsibilities Engineer, configure, administer, maintain, monitor, and troubleshoot enterprise LAN, WAN, and wireless network infrastructure. Configure and maintain Cisco network equipment and associated network-management technologies. Manage and troubleshoot switches, routers, wireless infrastructure, network interfaces, VLANs, IP addressing, and related network services. Support Internet Protocol Address Management (IPAM) and maintain accurate IP address and VLAN assignments. Configure and maintain network access and connectivity supporting users, servers, applications, cloud services, and enterprise systems. Support and troubleshoot DISA and commercial telecommunications circuits, including coordination with external service providers when necessary. Open, manage, track, and resolve technical support cases with Cisco TAC and other network-equipment vendors. Diagnose complex network outages, degraded performance, packet loss, connectivity failures, routing problems, wireless issues, and other infrastructure incidents. Monitor network availability, utilization, capacity, performance, and security and proactively identify potential service degradation. Perform advanced root-cause analysis of network and infrastructure incidents and recommend corrective actions. Install and implement network device software, firmware, patches, and security updates in accordance with applicable cybersecurity directives. Support applicable IAVA/IAVB/IAVM, STIG, vulnerability-remediation, and cybersecurity-hardening activities affecting network infrastructure. Coordinate with Cybersecurity personnel to remediate vulnerabilities and maintain secure network configurations. Maintain configuration baselines and participate in formal configuration- and change-management processes. Maintain current network diagrams, architecture documentation, equipment configurations, circuit information, SOPs, troubleshooting procedures, and other technical documentation. Develop and maintain Standard Operating Procedures (SOPs) and After Action Reports (AARs) for significant outages, maintenance activities, upgrades, and network incidents. Identify network equipment approaching End-of-Life (EOL) or End-of-Support (EOS) and provide recommendations for technology refresh and replacement. Support network equipment replacement and Return Material Authorization (RMA) activities. Support network modernization, upgrades, migrations, installations, and technology-refresh initiatives. Coordinate with Cable/Infrastructure Technicians concerning premise wiring, patch panels, network closets, fiber/copper connections, and physical connectivity issues. Work with Systems Engineers and Systems Administrators to troubleshoot network-dependent services and application connectivity. Coordinate with Cloud Engineers concerning connectivity between on-premises environments and Microsoft Azure/cloud resources. Provide Tier III escalation support for complex network problems escalated by Systems Administrators and Technical Support personnel. Provide technical guidance and mentoring to network, systems, and support personnel. Minimum Experience: Must have 8+ years of progressively responsible network administration, network engineering, or enterprise infrastructure experience. Must have an active DoD Secret security clearance. Must have a Cisco Certified Network Professional (CCNP) certification. Must meet applicable DoD 8140/DCWF requirements for Work Role 441 at the Advanced proficiency level. Demonstrated experience supporting complex enterprise LAN/WAN environments. Advanced experience configuring and troubleshooting Cisco routing and switching technologies. Experience supporting enterprise wireless network infrastructure. Strong understanding of TCP/IP, routing, switching, VLANs, subnetting, DNS, DHCP, SNMP, VPNs, and network-access technologies. Experience with network monitoring, performance analysis, fault isolation, and capacity management. Experience troubleshooting DISA, telecommunications-provider, WAN, or comparable enterprise circuit connectivity. Experience performing network-device patching, firmware/software upgrades, and configuration changes. Experience implementing and maintaining secure network configurations. Knowledge of DoD cybersecurity requirements applicable to network devices and infrastructure. Experience with enterprise network-management and monitoring technologies. Experience maintaining network architecture diagrams, configurations, SOPs, circuit documentation, and technical procedures. Experience working within formal configuration-management and change-management processes. Demonstrated ability to perform advanced network troubleshooting and root-cause analysis. Ability to independently resolve complex technical issues and coordinate resolution across multiple engineering disciplines. Strong written and verbal communication skills. Ability to support geographically dispersed users and infrastructure. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, Engineering, or related technical discipline. CompTIA Security+, CySA+, SecurityX/CASP+, CISSP, or other certification. Experience with Cisco Catalyst switches, routers, wireless controllers, and enterprise wireless access points. Experience with Cisco Identity Services Engine (ISE) or comparable network-access-control technology. Experience with enterprise firewalls and security appliances. Familiarity with DISA STIGs, ACAS/Tenable findings, IAVA requirements, and DoD vulnerability-management processes. Experience with SolarWinds or comparable network- monitoring/management platforms. Experience supporting fiber and copper network infrastructure. Experience with Microsoft Azure networking or hybrid cloud connectivity. Familiarity with VPN, ExpressRoute, cloud routing, network security groups, and hybrid enterprise connectivity. Experience with ServiceNow or another enterprise ITSM/ticketing platform. ITIL Foundation certification or experience working within an ITIL-based service-delivery environment. Previous USMC, Navy, DISA, or other DoD enterprise networking experience. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking , and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR LDrooZUugD

Job Description Job Description Agil3 Technology Solutions (A3T) is seeking an experienced Senior Network Engineer to provide enterprise network engineering, administration, sustainment, and Tier III technical support for the U.S. Government IT environment. The Senior Network Engineer will be responsible for designing, configuring, maintaining, monitoring, securing, documenting, and troubleshooting enterprise network infrastructure supporting customer operations. The position supports geographically dispersed locations and works closely with Systems Engineering, Systems Administration, Cloud Engineering, Cybersecurity, and Technical Support personnel. Key Responsibilities Engineer, configure, administer, maintain, monitor, and troubleshoot enterprise LAN, WAN, and wireless network infrastructure. Configure and maintain Cisco network equipment and associated network-management technologies. Manage and troubleshoot switches, routers, wireless infrastructure, network interfaces, VLANs, IP addressing, and related network services. Support Internet Protocol Address Management (IPAM) and maintain accurate IP address and VLAN assignments. Configure and maintain network access and connectivity supporting users, servers, applications, cloud services, and enterprise systems. Support and troubleshoot DISA and commercial telecommunications circuits, including coordination with external service providers when necessary. Open, manage, track, and resolve technical support cases with Cisco TAC and other network-equipment vendors. Diagnose complex network outages, degraded performance, packet loss, connectivity failures, routing problems, wireless issues, and other infrastructure incidents. Monitor network availability, utilization, capacity, performance, and security and proactively identify potential service degradation. Perform advanced root-cause analysis of network and infrastructure incidents and recommend corrective actions. Install and implement network device software, firmware, patches, and security updates in accordance with applicable cybersecurity directives. Support applicable IAVA/IAVB/IAVM, STIG, vulnerability-remediation, and cybersecurity-hardening activities affecting network infrastructure. Coordinate with Cybersecurity personnel to remediate vulnerabilities and maintain secure network configurations. Maintain configuration baselines and participate in formal configuration- and change-management processes. Maintain current network diagrams, architecture documentation, equipment configurations, circuit information, SOPs, troubleshooting procedures, and other technical documentation. Develop and maintain Standard Operating Procedures (SOPs) and After Action Reports (AARs) for significant outages, maintenance activities, upgrades, and network incidents. Identify network equipment approaching End-of-Life (EOL) or End-of-Support (EOS) and provide recommendations for technology refresh and replacement. Support network equipment replacement and Return Material Authorization (RMA) activities. Support network modernization, upgrades, migrations, installations, and technology-refresh initiatives. Coordinate with Cable/Infrastructure Technicians concerning premise wiring, patch panels, network closets, fiber/copper connections, and physical connectivity issues. Work with Systems Engineers and Systems Administrators to troubleshoot network-dependent services and application connectivity. Coordinate with Cloud Engineers concerning connectivity between on-premises environments and Microsoft Azure/cloud resources. Provide Tier III escalation support for complex network problems escalated by Systems Administrators and Technical Support personnel. Provide technical guidance and mentoring to network, systems, and support personnel. Minimum Experience: Must have 8+ years of progressively responsible network administration, network engineering, or enterprise infrastructure experience. Must have an active DoD Secret security clearance. Must have a Cisco Certified Network Professional (CCNP) certification. Must meet applicable DoD 8140/DCWF requirements for Work Role 441 at the Advanced proficiency level. Demonstrated experience supporting complex enterprise LAN/WAN environments. Advanced experience configuring and troubleshooting Cisco routing and switching technologies. Experience supporting enterprise wireless network infrastructure. Strong understanding of TCP/IP, routing, switching, VLANs, subnetting, DNS, DHCP, SNMP, VPNs, and network-access technologies. Experience with network monitoring, performance analysis, fault isolation, and capacity management. Experience troubleshooting DISA, telecommunications-provider, WAN, or comparable enterprise circuit connectivity. Experience performing network-device patching, firmware/software upgrades, and configuration changes. Experience implementing and maintaining secure network configurations. Knowledge of DoD cybersecurity requirements applicable to network devices and infrastructure. Experience with enterprise network-management and monitoring technologies. Experience maintaining network architecture diagrams, configurations, SOPs, circuit documentation, and technical procedures. Experience working within formal configuration-management and change-management processes. Demonstrated ability to perform advanced network troubleshooting and root-cause analysis. Ability to independently resolve complex technical issues and coordinate resolution across multiple engineering disciplines. Strong written and verbal communication skills. Ability to support geographically dispersed users and infrastructure. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, Engineering, or related technical discipline. CompTIA Security+, CySA+, SecurityX/CASP+, CISSP, or other certification. Experience with Cisco Catalyst switches, routers, wireless controllers, and enterprise wireless access points. Experience with Cisco Identity Services Engine (ISE) or comparable network-access-control technology. Experience with enterprise firewalls and security appliances. Familiarity with DISA STIGs, ACAS/Tenable findings, IAVA requirements, and DoD vulnerability-management processes. Experience with SolarWinds or comparable network- monitoring/management platforms. Experience supporting fiber and copper network infrastructure. Experience with Microsoft Azure networking or hybrid cloud connectivity. Familiarity with VPN, ExpressRoute, cloud routing, network security groups, and hybrid enterprise connectivity. Experience with ServiceNow or another enterprise ITSM/ticketing platform. ITIL Foundation certification or experience working within an ITIL-based service-delivery environment. Previous USMC, Navy, DISA, or other DoD enterprise networking experience. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking , and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR u532q3Jed8

Job Description Job Description Information Systems Security Officer (ISSO) Location: Dayton, OH. Eligibility: US Citizen. Clearance: Successful Background Check Required. Ability to obtain Secret Clearance. Position: Security Engineer-II. Description: The ideal Information Systems Security Officer (ISSO) candidate is a dynamic, highly motivated and well-organized Senior Security Engineer with experience administering security policies and procedures on secure information systems. Responsibilities: The ISSO requires flexibility, independent judgment and discretion in order to handle the identification, analysis and resolution of security-related matters. Candidate will perform system or network designs that encompass multiple enclaves, to include those with differing data protection/classification requirements. The candidate should understand distributed architectures and cloud-based systems and their cybersecurity implications. Candidate will use vulnerability management systems, automated security scanning tools, and system accreditation record systems. Candidate must be able to grasp new concepts, facilitate information exchanges for data gathering, and collaborate with diverse audiences. Must follow established processes where applicable and establish and execute defensible processes where none are prescribed. Candidate will provide security planning, assessment, risk analysis, and risk management support. Will also recommend system-level solutions to resolve security requirements and guide the development team in meeting the security posture requirements. Will also support the Government client in the enforcement of the design and implementation of trusted relationships among external systems and architectures. Must apply existing knowledge of IA policy, procedures, and workforce structure to design, develop, and implement secure networking, computing, and enclave environments. Functional Responsibilities Include: Assist with the overall implementation of the Enterprise Security Program. Assist with technical security activities relative to the development, acquisition, and sustainment of aeronautical weapon systems, subsystems, and associated support systems such as software code reviews, vulnerability assessments, Program Protection Plans, CDRL development, and threat scenarios. Assist with implementation of Information, Personnel, Physical, Industrial, and Communications Security. Assist with program protection, technology control, protection of FOUO information, and other information requiring protection ensuring compliance with related DoD and AF instructions. Support development and implementation of common cybersecurity classification guidance. Manage and maintain secure servers and workstations. Operation and configuration of security controls on Windows/Linux operating systems/servers. Identify, recommend and implement updates and improvements to information systems. Perform information systems self-inspections. Prepare for and support inspections by customer base. Maintain, update and administer Information System Training. Developing and managing of STIGs, CONOPS, POA&Ms to maintain approved information systems. Update and maintain Plan of Action & Milestones (POA&Ms) as needed. Continuous monitoring, testing and validation of system controls. Identify information system vulnerabilities and implement corrective actions. Install and maintain operating system and software packages as well as required updates and patch management. Install and maintain system hardware. Administer backups, audits, virus scanning to information systems. Maintain accountability of media and control logs. Manage weekly audits and maintenance. Generate and update information systems authorization packages as required. Log reports of media, changes to system, or other required logs. Implement and update security settings per STIG requirements. Validate security configurations with SCC and STIG Viewer. Creates and maintains RMF documentation. Provide COMSEC support. Research, document, and make recommendations to update and streamline security policies, processes, procedures and inspections. Assist Facility Security Officer as needed. Assist with preparing for and participating in DCSA and other customer security reviews. Provide insight to support Cybersecurity Maturity Model Certification (CMMC). Perform other related duties as assigned. Requirements: Security Clearance: A current Secret level government clearance is required, and therefore all candidates must be a U.S. citizen. A recently inactive clearance is acceptable, such that it can be reactivated. All candidates must be U.S. Citizens. All candidates must pass a background check. All candidates must validate education and certification requirements. All candidates must be able to maintain (at minimum) a Secret level DOD clearance throughout employment. Required Skills: Bachelor's Degree in a technical discipline (i.e. Computer Science, Information Systems, Computer Engineering, etc.) or needs a total of 7 years of experience in lieu of degree. 5+ years of experience as an ISSE with large multi-tiered security programs. Minimum 2-year ISSO experience is required. DoD 8570 compliance with IAT Level II (e.g. SSCP, Security+, CCNA-Security, or GSEC certification). Experience implementing DoD system accreditation processes (e.g. NIST-RMF, FedRAMP). Working knowledge of NIST/CMMC policies is required. Experience with DISA STIGs and SRGs, vulnerability management systems, mitigation and compliance processes, and reviewing results from automated security scanning tools. Experience with NISPOM requirements. A working knowledge of TCP/IP suite of protocols and services, computer architectures, and network topologies, distributed architectures and cloud-based systems for big data applications is required. Must have the ability to create, review and edit authorization documentation for completeness and accuracy in accordance with federal and DoD policy. Experience assessing use case and operational risk of integrated open source, and GOTS/COTS software components. The ability to work independently and as part of a team is needed. Must be able to interact well with others to complete work. Certification required as outlined in DoD Directive 8570.01-M for Information Assurance Technician Certifications (minimum of IAT-II). Experience with Enterprise Mission Assurance Support Service (eMASS) Workflows. Proactive personality with strong oral and written communication skills is required. Strong attention to detail is required. Strong organizational and administrative skills is required. Ability to multitask, managing multiple areas of responsibility/simultaneous projects running in parallel is required. Ability to work both independently and in a team environment is required. Minimum Education: Bachelor's Degree in a technical discipline (i.e. Computer Science, Information Systems, Computer Engineering, etc.) or needs a total of 7 years of experience in lieu of degree. Desired Skills: DoD 8570 compliance with IASAE Level II (e.g. CSSLP, CISSP, or CASP certification). CISSP concentration in Engineering or Architecture is highly desired. Experience with maintaining appropriate facility security databases including, but not limited to, NISS, DISS, eMASS, e-QIP, SWFT. Completion of formal, Center for Development of Security Excellence (DCSA CDSE) is preferred. Knowledge of COMSEC operations and accountability. Knowledge of flight test authorization and flight safety. Familiar with Aircraft cybersecurity testing and Airworthiness safety programs. Experience with Azure, AWS, and/or Google cloud platforms is highly desired. Our Company: TECHFORGE Solutions (TFS) is an Aerospace and Defense company located in Dayton, Ohio. Our amazing team is consistently delivering solutions to our customers' most challenging problems in core business areas including aerospace systems, autonomy, business intelligence, cloud technologies, cybersecurity, data science, and enterprise risk governance. TECHFORGE is a leader in innovation and technology commercialization. At TECHFORGE Solutions we are committed to providing a work environment that is exciting, challenging, and deeply rewarding. We value our employees and provide industry leading benefits, rewards, and a healthy workplace to support them. Due to the nature of our work, U.S. citizenship is required for employment, and employees may be required to obtain and maintain a security clearance. To learn more about us, please visit: Equal Opportunity Employer: TECHFORGE is committed to providing equal opportunity to applicants and employees without regard to race, religion, color, national origin, sex, age, disability, pregnancy, genetic information, marital status, veteran status, sexual orientation, or any other characteristic protected by law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, lay off, termination, pay . click apply for full job details

Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab's proven execution history with the Electron program. If you're interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity! GROUND SYSTEMS ENGINEER II - FLUIDS As a Ground Systems Engineer II - Fluids, you will be the subject matter expert and technical decision-maker, responsible for design, build, and activation activities associated with critical systems that directly support the Neutron Launch Vehicle. You'll work on systems that operate in harsh and hazardous environments, ensuring that they meet the rigorous demands of space exploration. This role is hands-on and collaborative, requiring you to work closely with suppliers, technicians, and cross-functional teams to deliver world-class solutions. From concept to commissioning, you will play a key role in ensuring Rocket Lab's Ground Systems are reliable, efficient, and ready to support our missions. WHAT YOU'LL GET TO DO: Design of fluid systems including cryogenics, hydraulics, fuels, high pressure gases and HVAC. 2D and 3D modelling through the use of CAD software, specifically NX. System sizing and analysis by hand calculation and numerical methods Generate & maintain schematics of fluid/process systems e.g. P&IDs, connection diagrams. Component selection, development, and maintenance of BOMs Interact with suppliers and internal teams Support certification of launch pad fluid systems Support maintenance program development YOU'LL BRING THESE QUALIFICATIONS AS A LEVEL II ENGINEER: ABET accredited Bachelor's degree in Mechanical Engineering or equivalent. Strong engineering fundamentals and ability to perform required design calculations with limited guidance from senior level engineers. 2+ years of experience in directly applicable design, testing, and/or operations within the aerospace or industrial sectors. Knowledge of fluid systems, sizing calculations, and P&IDs. Proficiency in CAD software (NX, Solidworks) THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Advanced Degree in Mechanical Engineering or Equivalent Ability to thrive in a fast-paced, autonomous environment Professional Engineer License Experience with Piping systems (large or small) Experience with launch pad systems, engine test stand, or other similar industry experience Experience with rocket or payload conditioning systems Experience with equipment for use with Oxygen Experience with Nodal Analysis Tools (e.g. GFSSP, AFT) Experience with pipe stress software (e.g. Ceasar II) Experience with ASME, ASTM, NFPA, and/or NASA ground system standards would be an asset This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans, dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, 401(k) retirement plan with company match, and other discounts and perks. The expected salary range for the position is displayed in accordance with the state of Virginia's pay transparency requirements. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $94,000-$133,000 USD Base Salary $87,000-$120,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab's proven execution history with the Electron program. If you're interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity! SENIOR GROUND SYSTEMS ENGINEER - FLUIDS As a Senior Ground Systems Engineer - Fluids, you will be the subject matter expert and technical decision-maker, responsible for design, build, and activation activities associated with critical systems that directly support the Neutron Launch Vehicle. You'll work on systems that operate in harsh and hazardous environments, ensuring that they meet the rigorous demands of space exploration. This role is hands-on and collaborative, requiring you to work closely with suppliers, technicians, and cross-functional teams to deliver world-class solutions. From concept to commissioning, you will play a key role in ensuring Rocket Lab's Ground Systems are reliable, efficient, and ready to support our missions. WHAT YOU'LL GET TO DO: Design of fluid systems including cryogenics, hydraulics, fuels, high pressure gases and HVAC. 2D and 3D modelling through the use of CAD software, specifically NX. System sizing and analysis by hand calculation and numerical methods Generate & maintain schematics of fluid/process systems e.g. P&IDs, connection diagrams. Component selection, development, and maintenance of BOMs Interact with suppliers and internal teams Support certification of launch pad fluid systems Support maintenance program development YOU'LL BRING THESE QUALIFICATIONS AS A SENIOR ENGINEER I: ABET accredited Bachelor's degree in Mechanical Engineering or equivalent. Ability to mentor and guide entry level engineers through the design process of fluids systems. 5+ years of experience in directly applicable design, testing, and/or operations within the aerospace or industrial sectors. Knowledge of fluid systems, sizing calculations, and P&IDs. Proficiency in CAD software (NX, Solidworks) THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Advanced Degree in Mechanical Engineering or Equivalent Ability to thrive in a fast-paced, autonomous environment Professional Engineer License Experience with Piping systems (large or small) Experience with launch pad systems, engine test stand, or other similar industry experience Experience with rocket or payload conditioning systems Experience with equipment for use with Oxygen Experience with Nodal Analysis Tools (e.g. GFSSP, AFT) Experience with pipe stress software (e.g. Ceasar II) Experience with ASME, ASTM, NFPA, and/or NASA ground system standards would be an asset This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans, dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, 401(k) retirement plan with company match, and other discounts and perks. The expected salary range for the position is displayed in accordance with the state of Virginia's pay transparency requirements. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $115,000-$164,000 USD Base Salary $100,000-$137,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Job Description Job Description Description At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond Own It Be Curious Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll resolve complex technical issues, ensuring our clients receive timely and effective solutions. By managing escalated service requests and supporting key business technologies, you'll play a critical role in driving client success. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. What you will be doing: Receive and respond to escalated service requests, incidents and change requests in a timely manner Troubleshoot issues across LOB applications, Microsoft Office, browsers, networking (DNS, DHCP, ISP), VPN/RDS/Citrix, wireless, and peripherals such as printers Complete technical administrative tasks such as virus/malware removal, phishing email remediation, add/remove/change virtual server resources, and application password resets Expertise with Active Directory and Group Policy Management Strong background working in Microsoft 365 Partner Center/Entra ID Identify recurring issues and initiate problem tickets for them Make recommendations for improvements of supported hardware and software, with an eye on our clientele's security posture Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as required The tools you bring: 2+ years relevant technical experience OR 1 year experience in Service Technician I or II at VC3 2+ years experience managing: Windows Service, Microsoft/Office 365, Active Directory, GPOs, Virus and Security, TCP/IP, DHCP, DNS, Hyper-V and VMWare CompTIA Network/A+, Microsoft 365 or Azure certifications highly desired Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility - We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed!

Job Description Job Description Company Overview We are partnering with a premier custom integrator known for delivering high-end residential and marine automation systems. With a global footprint and a reputation for excellence, this integrator blends cutting-edge technology with world-class design to create tailored solutions for some of the most discerning clients in the world. They maintain a central hub in Colorado's Roaring Fork Valley and uphold consistent, world-class standards across all locations-domestically and abroad. Why Join Us? This is more than a job-it's a lifestyle and a community. If you're a lead technician with a strong work ethic and a passion for learning, you'll thrive here. You'll benefit from: Apprenticeship Program: Each Lead Tech is paired with an apprentice, allowing you to mentor the next generation while focusing on the work you love. Elite Team Environment: Work alongside top-tier engineers, designers, and programmers-some of the best in the business. Global Projects & Prestige: From Colorado estates to German yachts, you'll contribute to iconic, high-end systems with an unmatched level of craftsmanship. Leadership That Cares: Leadership is hands-on, engaged, and deeply committed to staff development and company culture. Innovation on Display: A new state-of-the-art facility with an immersive demo showroom and dedicated training space is currently under construction-designed to wow clients and support the tech team's ongoing growth. Mountain Lifestyle: Located in one of the most beautiful parts of the country, this role offers access to the Colorado outdoors, ski perks, and a true work-life balance. Position Overview We're seeking a Tech III Lead Technician to lead onsite execution for high-end AV, lighting, and automation systems. You'll be the onsite point person responsible for installing, commissioning, and leading apprentices on complex residential technology projects. The ideal candidate has hands-on experience and thrives in environments where communication, accountability, and follow-through are just as important as technical skills. Responsibilities Lead onsite installation and commissioning of AV, automation, and lighting systems Collaborate with internal teams (PMs, sales, design, and global engineering) for seamless project delivery Serve as a mentor and leader to a dedicated apprentice technician Interface with high-end clients and luxury builders to ensure an exceptional experience Coordinate with global teams for programming, design, and advanced support Understand and implement networking basics (IP addressing, reservations, static IPs) Interpret and work from engineered drawings and schematics Work hands-on with systems including Crestron Home, Control4, Savant, Lutron, and Vantage Ensure quality, consistency, and brand-level execution across all installations Participate in team meetings and training sessions at the Carbondale office Start each workday at the Carbondale office before heading to job sites in Aspen and beyond Qualifications 5+ years as a lead technician, but aptitude and attitude matter more than years Experience with AV rack installation, wiring, and system commissioning Working knowledge of at least one major automation system (Crestron, Control4, Savant, Lutron, or Vantage) Familiarity with basic networking concepts and willingness to learn more Strong leadership, mentorship, and communication skills Proactive, solutions-oriented approach-someone who picks up the phone instead of waiting for a text reply Willingness to adapt and continuously learn; coachable and accountable Must be comfortable working in a fast-paced, high-expectation, luxury environment Valid driver's license and clean driving record required Benefits Competitive salary with overtime eligibility Full suite of health, dental, and vision insurance Company-provided van (commuting permitted depending on location) Paid time off and holidays Simple IRA with company match Temporary employee housing available for relocation transition Relocation assistance for the right candidate Ski pass support and allowance (for those embracing the mountain lifestyle) Exciting opportunities for travel (including work on superyachts or projects across the U.S. and Europe) Pay: $70,000.00 - $80,000.00 per year Powered by JazzHR D4LZvZxfGe

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. PROXIMITY SUPPORT TECHNICIAN Key ResponsibilitiesEnd-User Support & Device ManagementProvide professional in-person and remote technical support for mobile devices (smartphones, tablets), laptops, desktops, and peripheral equipmentExecute iPhone/iPad activations, Mobile Device Management (MDM) enrollment, and carrier coordination for wireless deploymentsSupport Apple devices (iPhones, iPads, MACs) and Windows operating systems with Microsoft Office suiteDeliver hardware/software troubleshooting and break-fix services consistent with luxury retail brand standardsInfrastructure & Equipment SupportManage onsite IT assets across stores, distribution centers, repair facilities, manufacturing sites, and corporate officesSupport diverse printer ecosystem including HP LaserJet, Zebra printers, retail printers (RFID/Epson), and general office printersSet up and support videoconferencing equipment (Zoom) and audio/video systems (e.g., Carlipa)Perform initial troubleshooting and first-level support for network infrastructure, including connectivity issues and equipment rebootsMaintain point-of-sale systems, displays, scanners, input devices and handheld devicesLifecycle & Asset ManagementPerform complete lifecycle management of endpoints including imaging, provisioning, configuration, upgrades, and decommissioningConduct IT asset inventory control and management with complete audit trailsProvision, track, and maintain loaner/temporary equipment inventory for business continuityMaintain asset hygiene standards including lifecycle tracking, disposal protocols, and regional compliance requirementsPerform basic hardware maintenance (Intel, Mac)Project Support & DocumentationSupport new store openings and sites like warehouse or manufacture, renovations, relocations, and closures including technology setup/teardown and cutover coordinationParticipate in small-scale IT projects such as new software/hardware deployments or system updates under supervisionDocument all activities accurately in incident, request, and asset management systemsCreate and update technical documentation and knowledge base articlesContribute to knowledge management systems by documenting solutions, creating how-to guides, and reporting recurring issuesIncident & Service ManagementManage and control IT incidents and service requests, ensuring timely resolution and adherence to Service Level Agreements (SLAs)Conduct scheduled and ad-hoc site visits to provide proactive support and assess IS&T healthConduct basic monitoring of systems and infrastructure, reporting anomalies to senior team membersCoordinate effectively with third-party vendors, OEMs, and internal support groups (network, security, applications)Business Partnership & EscalationPartner with business stakeholders to identify technology pain points and escalate systemic issues through proper channelsTranslate business needs into technical solutions or route requests to appropriate specialized teamsDemonstrate service-excellence mindset and effective conflict resolution skills Required Qualifications & SkillsEducation & ExperienceCurrently pursuing or holding a degree in Information Technology, Computer Science, Computer Engineering, or related fieldExperience with networks and TCP/IP protocolsStrong experience and knowledge of Operating Systems (Windows and macOS)Technical CompetenciesFamiliarity with ITSM (ServiceNow) and remote support toolsProficiency with Mobile Device Management platformsUnderstanding of asset management systems and lifecycle processesProfessional SkillsExcellent verbal and written communication skills with intermediate to advanced English language proficiency (Option for Spanish or Portuguese based on the location)Demonstrated ability to work effectively in a team environmentAptitude for conflict resolution and managing pressure effectivelyProactive attitude and strong desire for continuous learning and professional developmentService-excellence mindset appropriate for luxury retail environmentsCompTIA A+ or equivalentAvailability for travelValid driver's license and full ability to drive

Job Description Job Description Required Qualifications Aurora, IL NOTE: This is not a Full-Time position After Hrs (5p-8am) and Weekend Support AS NEEDED (Dispatch) Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation

Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation

Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Technician supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Technician II provides Level-2 support. KEY RESPONSIBILITIES: Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms Daily monitoring and resolution of automated VC conference room alerts (ARSE) for executive and specialty spaces (site specific) Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level Tier 2 event support assistance and kickoff for in-person, hybrid, and virtual events and webinars (Zoom) Assisting the client with new builds support, design support, asset management, commissioning and testing as needed Assisting the AV events team with broadcast events, live productions, video switching, A1, streaming, and other event support items as needed Primary user-facing POC for all VC related issues Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target SLA response window Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues Maintain accurate tagging and data entry of all tasks, projects, and requests performed White glove VC technical support for C-suite and high level management Provide VC focused support for high profile events RCA reported network related call escalation issues Active monitoring of local and global VC Endpoints and related hardware Assist, train, and advise Tier 1 technicians of signal flow and inspections best practices Initiate Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in new office locations Track inventory of on-site supplies, consumables, and assets Maintain up to date knowledge of relevant industry standard hardware as well as client proprietary tools ESSENTIAL CRITERIA: Ability to be self-motivated and accountable in a fast-pace, independent environment Ability to think creatively as well as methodically regarding technical issues Knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow Strong interpersonal, customer service, and conflict resolution skills Willingness to learn and adapt to client culture Ability to work both independently as well as with a team Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $80,000-$90,000 USD

Job Description Job Description I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Team Coordinator or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 4 of 4 Effective Date: 07.23.2018 D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. VI. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. C. Respirators, half mask cartridge respirators plus goggles, or full face cartridge respirators may be required in designated areas or under prescribed work conditions. VIII. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): Communicates safety discrepancies or issues to the Supervisor or Area Manager. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures. Troubleshoot problems with equipment, devices, or products. Monitor and adjust production processes or equipment for quality and productivity. Inspect production for quality and adherence to customer specifications. Monitor SPC charts and use precision measuring instruments to perform quality checks. Place product in boxes, ensuring safe transport to customer. Maintain inventory of job materials and ensure that operators have adequate raw materials and supplies. Be able to read and understand product drawings and specifications. Able to confirm the correct entry of computer input of ticket information. Provide production, progress, or changeover reports to shift supervisors. Write work orders and update journal at end of shift. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Plans and assists with product changeover and set up for equipment. Selection of proper tooling, fixtures, etc. to set up equipment for production. Set up and verify the functionality of safety equipment; Start up and shut down processing equipment. Recommends measures to improve production methods, equipment performance and quality of product. Suggests changes in working conditions and use of equipment to increase efficiency and safety of the department. Train operators as needed. Measure and record data associated with operating equipment; Provide advice or training to other technicians; select cleaning materials, tools, or equipment. May operate production equipment when needed. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures. communicates safety discrepancies or issues to the Team Coordinator or Area Manager May input maintenance work orders through Maximo system Reviews internal email and calendar system several times per shift Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and 5S (Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. REQUIRED AND PREFERRED QUALIFICATIONS Required Education and/or Experience Must be able to successfully complete all required job training High school diploma or general education degree (GED) Required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers. Required Mathematical Skills Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Required Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Preferred Qualifications Fork Lift License and Pallet Jack License Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE Safety shoes must be worn while on NGK property. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions VIII. EMPLOYMENT DISCLAIMER This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): Communicates safety discrepancies or issues to the Supervisor or Area Manager. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures. Troubleshoot problems with equipment, devices, or products. Monitor and adjust production processes or equipment for quality and productivity. Inspect production for quality and adherence to customer specifications. Monitor SPC charts and use precision measuring instruments to perform quality checks. Place product in boxes, ensuring safe transport to customer. Maintain inventory of job materials and ensure that operators have adequate raw materials and supplies. Be able to read and understand product drawings and specifications. Able to confirm the correct entry of computer input of ticket information. Provide production, progress, or changeover reports to shift supervisors. Write work orders and update journal at end of shift. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Plans and assists with product changeover and set up for equipment. Selection of proper tooling, fixtures, etc. to set up equipment for production. Set up and verify the functionality of safety equipment; Start up and shut down processing equipment. Recommends measures to improve production methods, equipment performance and quality of product. Suggests changes in working conditions and use of equipment to increase efficiency and safety of the department. Train operators as needed. Measure and record data associated with operating equipment; Provide advice or training to other technicians; select cleaning materials, tools, or equipment. May operate production equipment when needed. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures. communicates safety discrepancies or issues to the Team Coordinator or Area Manager May input maintenance work orders through Maximo system Reviews internal email and calendar system several times per shift Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and 5S (Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. REQUIRED AND PREFERRED QUALIFICATIONS Required Education and/or Experience Must be able to successfully complete all required job training High school diploma or general education degree (GED) Required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers. Required Mathematical Skills Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Required Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Preferred Qualifications Fork Lift License and Pallet Jack License Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE Safety shoes must be worn while on NGK property. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions VIII. EMPLOYMENT DISCLAIMER This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description JOB TITLE: Technical Leader I JOB GRADE: NE10 FLSA STATUS: Nonexempt DEPARTMENT NAME: NGKACU DEPARTMENT NUMBER: NGKACU REPORTS TO: Supervisor I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Supervisor or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description Date Posted: 6-12-2026 Date Removed: 6-19-2026 Position: Continuous Tech Lead Department: Continuous Pay Grade: NE10 Shift: D-Shift (7:30PM-7:45AM 4on / 4off) Reminder: If you apply for a position and it is offered to you, and you decline the position, you will have to wait 6 months after posting for another position. Posting for a position after the deadline will disqualify you. (If posting is not able to be removed as soon as the 5pm deadline.) LATERAL MOVES ARE NOW ALLOWED WITH THE REVISED JOB BID SYSTEM. This requisition will be posted on the NGK recruiting board for 7 days. Members should also consider the following requirements after applying for a position. You must be on your current job for one (1) year if your job grade is 7 or lower. You must be in your current job for a minimum of two (2) years for job grades 8 or higher due to the more technical nature of the jobs. No disciplinary actions within the last year (low level points warnings may be waived if there are special circumstances that can be, or are, documented). Meet the minimum requirements of the open job description. Completion of the current learner's assessment and other training requirements. Completed Career Readiness Certificate (CRC). Members should be mindful of the shift, area, and job duties after applying for a job so as not to risk a six-month waiting period to apply for a future opportunity. The members should carefully consider all these factors to avoid rejecting a job offer. I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Team Coordinator or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 4 of 4 Effective Date: 07.23.2018 D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. VI. WORK ENVIRONMENT A. While performing the duties of this job . click apply for full job details

Job Description Job Description JOB TITLE: Technical Leader I JOB GRADE: NE10 FLSA STATUS: Nonexempt DEPARTMENT NAME: NGKACU DEPARTMENT NUMBER: NGKACU REPORTS TO: Supervisor I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Supervisor or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.