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This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details

Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750

DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.

Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details

Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a highly motivated and experienced AI Consultant with a proven background in AI adoption to join our AI Center of Excellence (AI COE). This position is ideal for a senior, hands-on candidate who advises customers on how to apply AI to their business, turns that advice into working results, and reports to the AI COE Lead. The role supports Client business domains, primarily in an advisory capacity, across Security (enterprise security and cybersecurity), Manufacturing, Infrastructure (build and operations), and Connected Services, with Security having the highest demand for support, followed by Manufacturing. The successful candidate will use a strong technical background to run proofs of concept (POCs) and product evaluations hands-on, and translate the results into clear recommendations, while project delivery remains owned by the Delivery Teams. Essential Functions: Description / Essential Functions: AI Advisory Advise customers and domain teams on AI adoption, from identifying and prioritizing use cases to defining roadmaps, governance and success measures. Analyze customer business processes end to end, identify where AI and automation deliver measurable value, and build the business case (ROI, cost/benefit). Lead workshops and executive briefings, and present recommendations to senior customer stakeholders. Advise on responsible and secure AI adoption, including data protection, access control and AI-specific risks such as prompt injection and data leakage. Domain Support Security (highest demand): Prioritize AI adoption for patch management and system hardening, while also advancing AI-assisted security operations such as playbook automation, incident response and investigation. Manufacturing: Shape AI use cases around factory production processes and IoT/OT data, such as predictive maintenance, quality inspection and anomaly detection. Infrastructure: Support AI use cases in infrastructure build and operations as demand arises. Connected Services: Support AI use cases in connected services as demand arises. Hands-on POC and Product Evaluation Plan, build and run POCs, including scope, success criteria, test scenarios and evaluation reports. Lead hands-on evaluations of AI and automation products and platforms (for example, Tines for security workflow automation and Ignition for industrial/OT data), and deliver objective fit/gap findings and go/no-go recommendations. Design solution architectures for AI, GenAI and AI Agent solutions on Microsoft Azure or AWS, and provide technical input to proposals, POC plans and SoWs. Knowledge Assets and Partners Capture reusable assets such as use cases, reference architectures, evaluation reports, and demo/POC materials for horizontal deployment across domains and customers. Coordinate with external partners (cloud providers, AI and security vendors, system integrators) on joint demos, POCs and validations. Requirements Minimum qualification: Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. 8+ years of experience in IT consulting, solution architecture, or related technical roles, including at least 3 years of hands-on experience delivering AI, GenAI or intelligent automation solutions in production or customer POCs. Proven experience advising customers on AI adoption (use case identification, business case, roadmap and governance), credible with both business and executive stakeholders. Strong hands-on technical skills in GenAI and AI Agent technologies (for example, LLMs, RAG, prompt engineering, agent orchestration, Power Platform/Copilot Studio) and in cloud AI services on Microsoft Azure or AWS. Proven track record of running POCs and product evaluations hands-on, from planning through final recommendation. Experience applying technology or AI in at least one of Client focus domains, with enterprise security or cybersecurity strongly preferred and manufacturing as the next priority. Business-analyst capability: experience mapping end-to-end business processes and identifying where AI and automation pay off. Excellent communication, facilitation and presentation skills, and the ability to work independently in cross-functional, multicultural teams. (Candidate would be disqualified if they do not meet these requirements) Preferred Qualifications: Security domain experience, such as SOC operations, incident response, SIEM/XDR (for example, Microsoft Sentinel, Microsoft Defender or Splunk) and SOAR or security automation platforms such as Tines. Manufacturing domain experience, such as factory production processes (production, quality, maintenance, MES), IoT/OT data, and platforms such as Ignition or SCADA. Experience in infrastructure build and operations. Experience with connected services. Experience with AI Agent frameworks and protocols (for example, Semantic Kernel, LangChain/LangGraph, AutoGen or MCP) and AI platforms such as Azure AI Foundry, Azure OpenAI or Amazon Bedrock. Experience applying AI across the software development lifecycle (SDLC), including Requirements, Architecture, Story Creation, Development, and QEA Execution. Relevant certifications, such as Microsoft Azure AI Engineer, AWS Certified Machine Learning Engineer, AWS Certified Generative AI Developer, AWS Certified Data Engineer, CompTIA Security+, CISSP or CBAP. Experience working with Japanese companies or in a global, bilingual environment. Position Type/Expected Hours of Work: Hybrid work environment (2 days per week in the office). Contract-to-hire position. Occasional evening and weekend work may be required as job duties demand. Working hours are Monday Friday from 9AM 6PM. Travel: This position requires up to 10-20% travel.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Title :Senior Java Full Stack Technical Lead (React, Spring Boot & AWS) Position Overview Work on complex, enterprise-scale Java applications involving modern full-stack technologies, cloud-native architecture, and enterprise application integration. This opportunity combines hands-on software development with technical leadership, solution design, application security, and technical roadmap planning. The role will involve leading application development activities, ensuring technical quality and scalability, and collaborating with business stakeholders and development teams to deliver reliable enterprise solutions. What You'll Do / Key Responsibilities Provide technical leadership and guidance to the application development team. Design, develop, implement, enhance, integrate, and support complex Java enterprise applications. Collaborate with business stakeholders to align technical designs and implementations with business requirements and operational needs. Review technical designs, application architecture, and code to ensure enterprise standards and development best practices are maintained. Design and develop RESTful APIs, backend services, and modern frontend applications. Lead database design, data modeling, SQL development, and performance optimization activities. Develop and support cloud-native applications using microservices architecture. Implement application security measures and maintain data integrity. Contribute to technical analysis, solution design, and technology roadmap development. Support application integration, maintenance, and implementation activities. Work with messaging technologies, JSON processing, API integrations, and asynchronous messaging. Follow Agile development practices, including testing, debugging, and code reviews. Ensure alignment with applicable enterprise architecture, technical standards, and development best practices. Required Qualifications Bachelor's degree. 10+ years of experience developing enterprise applications using Java. Strong hands-on experience with Java 17/21, Spring Boot, Spring Security, Spring Data JPA, and RESTful APIs. Strong hands-on experience with Next.js, React, TypeScript, JavaScript, HTML, and CSS. Strong experience with PostgreSQL, database design, SQL development, and performance optimization. Experience with AWS, Docker, Kubernetes (EKS), and CI/CD pipelines using Azure DevOps. Preferred Qualifications Healthcare integration experience with HL7, CDA, FHIR, eCR, or ELR. Experience with Kafka, Amazon SQS, or other messaging technologies. Knowledge of LOINC, SNOMED CT, and terminology management. Experience designing and developing cloud-native applications using microservices architecture. Experience with JSON processing, API integrations, and asynchronous messaging. Experience with Git, unit testing, debugging, and code reviews. Experience working in Agile development teams. Strong problem-solving, communication, and technical leadership skills. Experience preparing technology roadmaps for supported applications. Experience with configurable business rules engines such as Drools. Experience with rule authoring, validation, classification, and message routing. 1+ years of experience working with AI technologies and utilizing the Kiro AI code generation tool. Experience designing and reviewing logical and physical data models using SQL and/or PL/SQL. Experience with Java JEE, Spring/Spring Boot Framework 3.0, and Hibernate/JPA. Experience with Angular/React JavaScript frameworks. Experience in JBOSS Enterprise SOA and DevOps container environments. Experience implementing Agile development processes, including test-driven development. Cloud technologies experience, preferably AWS. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.

IT Epic Analyst II- Willow Ambulatory and/or Inventory Position Summary Serves as a key Epic resource within the Ambulatory Clinical Applications team, with a significant focus on Epic Willow Ambulatory and Inventory. Will support EpicCare Ambulatory and related ambulatory clinical applications, including Epic and third-party integrated systems. This role partners with operational, clinical, pharmacy, revenue cycle, vendor, and technical stakeholders to design, configure, test, implement, support, and optimize solutions that improve ambulatory workflows and advance organizational priorities. The ideal candidate has Epic build and troubleshooting experience, can work across application boundaries, and is comfortable supporting both day-to-day operational needs and broader optimization efforts. Experience with Willow Ambulatory and/or Inventory is strongly preferred. Oerational outpatient pharmacy experience preferred, but the role is intended to provide flexible ambulatory optimization and support capacity rather than function as a single-application position . Key Responsibilities Serve as a subject matter resource for assigned Epic applications and related operational workflows. Partner with end users to gather requirements, analyze business processes, identify root causes, and recommend system solutions. Scope requests, estimate work effort, and support projects from design through implementation while collaborating with Epic representatives, technical teams, and operational leaders. Analyze and resolve moderately complex support tickets, identify enhancement opportunities, and troubleshoot application issues. Independently perform Epic configuration and build activities, including rules, templates, security, and workflow modifications, while following change management and documentation standards. Conduct unit testing, coordinate quality assurance testing, document build decisions, and support build migrations between environments. Assist with Epic upgrades by reviewing release notes, developing test plans, executing testing, and implementing required changes. Coordinate and support integrations with third-party applications, interfaces, devices, and vendors. Communicate project status, milestones, risks, and solutions with leadership, team members, and stakeholders. Build relationships with super users, provide user support and training, facilitate meetings, and present information to technical and non-technical audiences. Mentor less experienced team members and provide technical guidance on build, testing, and workflow optimization. Participate in ongoing professional development, Epic forums, and continuous process improvement initiatives. Knowledge & Skills Knowledge of Epic Willow Ambulatory and/or Inventory application configuration, maintenance, and support. Strong analytical, troubleshooting, and critical thinking skills. Ability to identify root causes and develop practical, data-driven solutions. Knowledge of project management principles and ability to manage multiple priorities. Excellent organization, attention to detail, and time management skills. Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with strong collaboration, facilitation, and relationship-building skills. Ability to lead projects, guide team members, and adapt in a fast-paced environment. Education Bachelor's degree required. An Associate's degree with two additional years of related experience or a high school diploma/GED with four additional years of related experience may substitute for the bachelor's degree. Required Epic certifications: Willow Ambulatory and/or Inventory Experience Minimum of one year of experience supporting or implementing Epic applications, including application configuration, template management, or system build. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, employee discounts and discounted commuter benefits at certain locations. Experience the benefits of passion and teamwork.

Summary: Bellingham Technical College (BTC) seeks a 75% (30 hour per week) Senior Research Analyst to lead collaborative assessment of the College's Competency-Based Education (CBE) implementation; help build centralized data dashboards and systems; collect and analyze information on student characteristics, enrollment, retention, and completion; and train BTC employees on using data related to both student/employee experiences with CBE and regional workforce needs. They will support relevant data and research requests, work with other grant team members to track the performance of project objectives, and assist with grant external evaluation processes as appropriate. As a member of BTC's Institutional Planning and Assessment (IPA) department, this position will help advance BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making. The position is funded through a five-year Title III Strengthening Institutions Program (SIP) grant project, Meeting Workforce Demand Through Competency-Based Education (CBE) . The grant is scheduled to end September 30, 2031; however, grant-funded positions are temporary, dependent upon project funding, and can end at any time funding is discontinued. Salary: $69,750 - 81,000 annually for this 75% position Under the general direction of the Associate Director of Data and Research, the Senior Research Analyst will: Work collaboratively with campus partners to develop an outcomes-based assessment plan, assess the effectiveness of BTC's Competency-Based Education (CBE) implementation (e.g., redesigned instructional model, adjusted student support services, and new faculty training), and identify areas of improvement based on the assessment; Create and/or enhance existing data systems-including data dashboards to track student enrollment, course success, persistence, time-to-completion, and credential attainment-to help employees analyze data related to student and employee engagement with CBE experiences; Design data collection instruments (e.g., activity tracking mechanisms, survey, interview/focus group protocols), conduct interviews/focus group sessions, and administer surveys; Develop a workforce demand data system that integrates existing regional and/or State resources and practices; Develop and provide training to BTC employees related to analyzing regional industry demand data and engaging in data-informed workforce development planning; Respond to and track relevant data and research requests from internal and external audiences; Work with the Title III SIP grant team to track the performance of project objectives and assist with external evaluation processes as appropriate; Contribute to the advancement of BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making; Operate a variety of research and analytic computer application programs (e.g., SQL Server Management Studio SSMS , PeopleSoft PS Query, Tableau, R Statistical Computing Software, statistical applications of Microsoft Access and Excel); Identify and work with appropriate departments to address issues pertaining to data quality control (e.g., data input accuracy and consistency); Apply legal and ethical components involved in conducting research and analysis (e.g., Family Educational Rights and Privacy Act FERPA , human subjects protection); Present complex information to non-technical audiences; Maintain regular, ongoing communications with Title III SIP grant team members and key Institutional Planning & Assessment department partners across campus; Serve as a member on committees or groups that require data or accountability/performance measures and participate in the activities of the Research and Planning Commission (RPC) of the WA State Board for Community and Technical Colleges (SBCTC); and Perform other duties as assigned. Skills/Abilities: Strong collaborative leadership skills; Skills in research and assessment methodologies and design, including quantitative, qualitative, and mixed methods approaches; Strong organizational and problem-solving; Excellent oral/written communication skills, including ability to write clearly and concisely; Ability to use a variety of technologies to manage, extract, analyze, present, and visualize data; Ability to troubleshoot and quickly identify solutions to data reporting and analysis problems; Ability to learn and apply new technologies and best practices; Ability to work collaboratively with different members of the College-including individuals of varied ethnicities, ages, backgrounds, and abilities-in an inclusive and participatory manner; Ability to maintain confidentiality and adhere to research ethics; Ability to present technical information to non-technical audiences and provide training and technical assistance to adult learners; Ability to work under pressure, work with ambiguity, and prioritize competing demands; Ability to work within a team. Minimum Qualifications: Bachelor's degree from an accredited institution; One year of experience managing, extracting, analyzing, and presenting data; and One year of experience working with structured query language (SQL); OR A combination of experiences and training that provides the applicant with the knowledge, skills, and abilities to perform the job will be considered. Preferred Qualifications: Master's degree or higher from an accredited institution; Experience with quantitative, qualitative, and mixed methods data analysis and assessment including using multiple data resources to support institutional/organizational improvement and data-informed decision-making; Experience with project management and working collaboratively with colleagues; Experience using Microsoft Office applications (Access, Excel, Outlook, PowerPoint, and Word), SQL utilization software (e.g., SSMS), statistical tools (e.g., Python, R, SAS, SPSS), data visualization tools (e.g., Shiny, Tableau), the Oracle PeopleSoft ERP system, qualitative assessment tools (e.g., SurveyMonkey, Microsoft Forms) and/or related data structures and reporting tools; Experience teaching and/or providing training and technical assistance to adult learners; Professional experience in higher education and/or a research setting; Experience with using Washington State Board for Community and Technical Colleges (SBCTC) statewide data management systems, data warehouses, and/or processes related to allocation and funding; Experience with Washington State labor market data; Experience applying best practices in data visualization (e.g., dashboards); Experience with maintaining data confidentiality and security, and adhering to research ethics Compensation, Work Schedule and Benefits: Salary: $69,750 - 81,000 annually for this 75% position Benefits: Leave benefits: 8 hours per month of sick leave 16 hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA State Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program State Employee Tuition Waiver (when eligible) Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on November 30, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application including Supplemental Questions, Current resume or curriculum vitae (CV), and Cover letter detailing how you meet the qualifications for this position. Additional Information: Interviews are tentatively scheduled for December 9 th and 10 th , 2026. Candidates selected for interviews may be asked to complete a skills test. Second interviews are tentatively scheduled for December 14-18, 2026. Estimated Start Date: January 16, 2027 Compensation details: 0 Yearly Salary PIf849b913c9c0-2608

Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details