Job Description SHINING 3D DENTAL: Shining 3D is a global leader in 3D scanning, additive manufacturing, and digital dental solutions. Our mission is to make high-quality digital dentistry accessible, reliable, and efficient for dental practices and labs around the world. With a rapidly expanding product ecosystem-including intraoral scanners, 3D printers, dental design software, and integrated cloud tools-we empower clinicians and technicians to deliver precise, streamlined patient care. Shining 3D is seeking a skilled and motivated Dental Application Engineer (AE) to support our digital dentistry customers across Post-Sales functions. This role plays a critical part in helping practices and labs adopt and succeed with our scanning, printing, and CAD/CAM workflows. You will work closely with Sales, Product, Engineering, and Training teams to deliver exceptional customer experiences, provide technical expertise, and ensure smooth implementation and long-term success with Shining 3D solutions. The ideal candidate combines strong technical skills with customer empathy, clear communication, and a passion for digital dentistry. This role is fast-paced, highly collaborative, and well-suited for someone who enjoys problem-solving, teaching, and supporting customers across a wide range of technical touchpoints. ESSENTIAL FUNCTIONS: Provide customer-facing sales support to resellers and end users. Create internal and external technical user guides. Provide technical training to resellers and end users. Repair scanners and printers as needed. Show empathy towards customer complaints and sensitive situations. Communicate customer/reseller requests and complaints to R&D. Evaluate new products and test new software/features. Ability to travel up to 30% of the time to assist customers/resellers on-site and attend exhibitions. REQUIREMENTS: Bachelor's degree in science, engineering, mathematics, or a dental-related field is highly preferred. Experience as a dental lab technician, dental assistant, or dental hygienist. Strong troubleshooting, problem-solving, and customer service skills. CAD/CAM experience. Bilingual proficiency in Spanish and English is highly desired. Ability to collaborate across technical and non-technical teams. Basic IT skills, including file systems and software navigation. Ability to lift 50 lbs, use a computer with a mouse and keyboard, and sit or stand for extended periods. Bilingual proficiency in English and French is required, with strong verbal and written communication skills in both languages. Benifits: Health/Dental/Vision insurance 100% covered by company; 401(k) matched; Transportation allowance if work in office; Food, snack, coffee supply; Birthday welfare; Festival welfare; Team-building activities.
11/14/2026
Full time
Job Description SHINING 3D DENTAL: Shining 3D is a global leader in 3D scanning, additive manufacturing, and digital dental solutions. Our mission is to make high-quality digital dentistry accessible, reliable, and efficient for dental practices and labs around the world. With a rapidly expanding product ecosystem-including intraoral scanners, 3D printers, dental design software, and integrated cloud tools-we empower clinicians and technicians to deliver precise, streamlined patient care. Shining 3D is seeking a skilled and motivated Dental Application Engineer (AE) to support our digital dentistry customers across Post-Sales functions. This role plays a critical part in helping practices and labs adopt and succeed with our scanning, printing, and CAD/CAM workflows. You will work closely with Sales, Product, Engineering, and Training teams to deliver exceptional customer experiences, provide technical expertise, and ensure smooth implementation and long-term success with Shining 3D solutions. The ideal candidate combines strong technical skills with customer empathy, clear communication, and a passion for digital dentistry. This role is fast-paced, highly collaborative, and well-suited for someone who enjoys problem-solving, teaching, and supporting customers across a wide range of technical touchpoints. ESSENTIAL FUNCTIONS: Provide customer-facing sales support to resellers and end users. Create internal and external technical user guides. Provide technical training to resellers and end users. Repair scanners and printers as needed. Show empathy towards customer complaints and sensitive situations. Communicate customer/reseller requests and complaints to R&D. Evaluate new products and test new software/features. Ability to travel up to 30% of the time to assist customers/resellers on-site and attend exhibitions. REQUIREMENTS: Bachelor's degree in science, engineering, mathematics, or a dental-related field is highly preferred. Experience as a dental lab technician, dental assistant, or dental hygienist. Strong troubleshooting, problem-solving, and customer service skills. CAD/CAM experience. Bilingual proficiency in Spanish and English is highly desired. Ability to collaborate across technical and non-technical teams. Basic IT skills, including file systems and software navigation. Ability to lift 50 lbs, use a computer with a mouse and keyboard, and sit or stand for extended periods. Bilingual proficiency in English and French is required, with strong verbal and written communication skills in both languages. Benifits: Health/Dental/Vision insurance 100% covered by company; 401(k) matched; Transportation allowance if work in office; Food, snack, coffee supply; Birthday welfare; Festival welfare; Team-building activities.
Job Description Job Description At TechSite, we are committed to keeping our customers' mission-critical facilities running smoothly, ensuring you can stay connected and operate with confidence. We expertly plan, design, build, test, operate, and maintain these essential spaces, aiming to maximize reliability and efficiency with speed, expertise, and a commitment to customer satisfaction. TechSite is seeking an experienced facilities professional to join our team as an Assistant Chief Engineer in a structured succession role. This position is designed to prepare the successful candidate for promotion to Chief Engineer within approximately 6-9 months through hands-on training, operational leadership, and mentorship from our current leadership team. The ideal candidate has progressed from a technical maintenance background into facilities leadership and is ready to take the next step into a Chief Engineer position. What You'll Do This is more than a traditional assistant role. The Assistant Chief Engineer will work alongside the current Chief Engineer to learn every aspect of a complex, mission-critical facility while serving as a technical leader, customer liaison, and supervisor for the on-site maintenance team. The successful candidate will balance leadership responsibilities with hands-on technical involvement, ensuring the reliability, safety, and continuous improvement of critical building infrastructure. Key Responsibilities Facility Operations & Reliability Support the daily operation, monitoring, maintenance, and troubleshooting of critical building infrastructure, including: Electrical distribution systems HVAC and air handling equipment Mechanical systems Plumbing systems Building Automation Systems (BMS) Life Safety Systems Assist with preventive, predictive, and corrective maintenance programs to maximize equipment reliability. Monitor and utilize BMS, CMMS, PME, and other facility monitoring platforms. Review equipment manuals, electrical diagrams, and technical documentation to support maintenance activities. Participate in troubleshooting and emergency response during critical equipment failures. Leadership & Team Development Supervise and support a team of maintenance technicians, a maintenance coordinator, and controls personnel. Provide technical guidance, coaching, and mentoring to maintenance staff. Assist with scheduling, workload management, and on-call rotations. Help develop SOPs, MOPs, training programs, and maintenance procedures. Foster a culture of accountability, safety, teamwork, and continuous improvement. Customer & Operational Management Serve as one of TechSite's primary points of contact with the customer, providing professional communication and operational updates. Coordinate contractors, vendors, and service providers. Support maintenance planning, budgeting, reporting, compliance activities, and capital improvement projects. Monitor maintenance expenditures and assist with budget management. Ensure contractual obligations and service level expectations are consistently achieved. Continuous Improvement Identify opportunities to improve maintenance procedures, documentation, equipment reliability, and operational efficiency. Support implementation and ongoing administration of a Computerized Maintenance Management System (CMMS). Assist with quality initiatives and process improvements that enhance facility performance. Safety & Compliance Promote a strong safety culture. Ensure compliance with OSHA, NFPA, company standards, and customer requirements. Participate in emergency response, incident investigations, and after-action reviews. What You'll Bring: Required Qualifications High School Diploma or GED required; technical degree or certification preferred. 5-7+ years of progressively responsible experience in: Critical facilities Commercial facilities Industrial maintenance Healthcare Data centers Utilities Similar mission-critical environments Strong knowledge of electrical, HVAC, mechanical, plumbing, controls, and life safety systems. Experience troubleshooting complex building systems. Experience with preventive maintenance programs and equipment reliability. Working knowledge of Microsoft Office applications. Strong written and verbal communication skills. Ability to lead technical teams while maintaining strong customer relationships. Preferred Qualifications Previous experience as an Assistant Chief Engineer, Chief Engineer, Facilities Manager, Lead Engineer, or similar leadership role. Electrical systems experience preferred; strong mechanical backgrounds will also be considered. Experience with: CMMS administration Building Management Systems (BMS) Maintenance planning Contractor management Budget administration Process improvement initiatives Leadership experience supervising maintenance personnel or technical teams. Preferred Certifications EPA Universal Certification Journeyman Electrician Stationary Engineer License OSHA 10 or OSHA 30 Certified Facility Manager (CFM) BOMI Designations First Aid / CPR Or equivalent industry certifications Work Schedule Primarily Monday-Friday during normal business hours. Participate in an on-call rotation. Must be available to respond to after-hours emergencies when required. Ability to report to the facility within one hour while on call. Why Join TechSite? Competitive Pay: $120-150k, depending on experience. Benefits Package: Medical, dental, vision, and retirement savings plans Paid Time Off: Generous vacation, sick leave, and flexible time off Company Culture: On-site fitness center, office contests, team outings, and a collaborative work environment Career Growth: Professional development and continuing education opportunities Recognition: We've been nominated multiple years as a "Best Place to Work"-join a team that values collaboration and excellence. Career Path This is a structured succession position with a defined pathway to Chief Engineer . During the first several months, the successful candidate will work alongside the current Chief Engineer to gain comprehensive knowledge of the facility, customer expectations, maintenance operations, and TechSite standards. Promotion to Chief Engineer is based on demonstrated technical competency, leadership ability, operational readiness, and business needs.
09/30/2026
Full time
Job Description Job Description At TechSite, we are committed to keeping our customers' mission-critical facilities running smoothly, ensuring you can stay connected and operate with confidence. We expertly plan, design, build, test, operate, and maintain these essential spaces, aiming to maximize reliability and efficiency with speed, expertise, and a commitment to customer satisfaction. TechSite is seeking an experienced facilities professional to join our team as an Assistant Chief Engineer in a structured succession role. This position is designed to prepare the successful candidate for promotion to Chief Engineer within approximately 6-9 months through hands-on training, operational leadership, and mentorship from our current leadership team. The ideal candidate has progressed from a technical maintenance background into facilities leadership and is ready to take the next step into a Chief Engineer position. What You'll Do This is more than a traditional assistant role. The Assistant Chief Engineer will work alongside the current Chief Engineer to learn every aspect of a complex, mission-critical facility while serving as a technical leader, customer liaison, and supervisor for the on-site maintenance team. The successful candidate will balance leadership responsibilities with hands-on technical involvement, ensuring the reliability, safety, and continuous improvement of critical building infrastructure. Key Responsibilities Facility Operations & Reliability Support the daily operation, monitoring, maintenance, and troubleshooting of critical building infrastructure, including: Electrical distribution systems HVAC and air handling equipment Mechanical systems Plumbing systems Building Automation Systems (BMS) Life Safety Systems Assist with preventive, predictive, and corrective maintenance programs to maximize equipment reliability. Monitor and utilize BMS, CMMS, PME, and other facility monitoring platforms. Review equipment manuals, electrical diagrams, and technical documentation to support maintenance activities. Participate in troubleshooting and emergency response during critical equipment failures. Leadership & Team Development Supervise and support a team of maintenance technicians, a maintenance coordinator, and controls personnel. Provide technical guidance, coaching, and mentoring to maintenance staff. Assist with scheduling, workload management, and on-call rotations. Help develop SOPs, MOPs, training programs, and maintenance procedures. Foster a culture of accountability, safety, teamwork, and continuous improvement. Customer & Operational Management Serve as one of TechSite's primary points of contact with the customer, providing professional communication and operational updates. Coordinate contractors, vendors, and service providers. Support maintenance planning, budgeting, reporting, compliance activities, and capital improvement projects. Monitor maintenance expenditures and assist with budget management. Ensure contractual obligations and service level expectations are consistently achieved. Continuous Improvement Identify opportunities to improve maintenance procedures, documentation, equipment reliability, and operational efficiency. Support implementation and ongoing administration of a Computerized Maintenance Management System (CMMS). Assist with quality initiatives and process improvements that enhance facility performance. Safety & Compliance Promote a strong safety culture. Ensure compliance with OSHA, NFPA, company standards, and customer requirements. Participate in emergency response, incident investigations, and after-action reviews. What You'll Bring: Required Qualifications High School Diploma or GED required; technical degree or certification preferred. 5-7+ years of progressively responsible experience in: Critical facilities Commercial facilities Industrial maintenance Healthcare Data centers Utilities Similar mission-critical environments Strong knowledge of electrical, HVAC, mechanical, plumbing, controls, and life safety systems. Experience troubleshooting complex building systems. Experience with preventive maintenance programs and equipment reliability. Working knowledge of Microsoft Office applications. Strong written and verbal communication skills. Ability to lead technical teams while maintaining strong customer relationships. Preferred Qualifications Previous experience as an Assistant Chief Engineer, Chief Engineer, Facilities Manager, Lead Engineer, or similar leadership role. Electrical systems experience preferred; strong mechanical backgrounds will also be considered. Experience with: CMMS administration Building Management Systems (BMS) Maintenance planning Contractor management Budget administration Process improvement initiatives Leadership experience supervising maintenance personnel or technical teams. Preferred Certifications EPA Universal Certification Journeyman Electrician Stationary Engineer License OSHA 10 or OSHA 30 Certified Facility Manager (CFM) BOMI Designations First Aid / CPR Or equivalent industry certifications Work Schedule Primarily Monday-Friday during normal business hours. Participate in an on-call rotation. Must be available to respond to after-hours emergencies when required. Ability to report to the facility within one hour while on call. Why Join TechSite? Competitive Pay: $120-150k, depending on experience. Benefits Package: Medical, dental, vision, and retirement savings plans Paid Time Off: Generous vacation, sick leave, and flexible time off Company Culture: On-site fitness center, office contests, team outings, and a collaborative work environment Career Growth: Professional development and continuing education opportunities Recognition: We've been nominated multiple years as a "Best Place to Work"-join a team that values collaboration and excellence. Career Path This is a structured succession position with a defined pathway to Chief Engineer . During the first several months, the successful candidate will work alongside the current Chief Engineer to gain comprehensive knowledge of the facility, customer expectations, maintenance operations, and TechSite standards. Promotion to Chief Engineer is based on demonstrated technical competency, leadership ability, operational readiness, and business needs.
Job Description Job Description Position Summary: The Assistant Director of Building Services & Senior Chief Engineer performs advanced preventive and corrective maintenance, diagnoses complex mechanical and electrical issues, monitors building automation systems, coordinates with contractors and vendors, and provides technical guidance to junior maintenance personnel. This position serves as a senior technical resource for building operations and is responsible for maintaining critical HVAC equipment, supporting tenant comfort, minimizing equipment downtime, and ensuring properties operate in accordance with company standards, manufacturer requirements, and applicable safety codes Position Responsibilities: Operate, inspect, maintain, troubleshoot, and repair commercial HVAC systems and associated building equipment. Perform preventive, predictive, and corrective maintenance on: Air handling units (AHUs) Rooftop units (RTUs) Chillers and cooling towers Boilers and heating systems Pumps, motors, and variable frequency drives (VFDs) Exhaust and ventilation systems Fan coil units and terminal units Refrigeration equipment Pneumatic and electronic controls Building automation/management systems (BAS/BMS) Conduct routine mechanical-room and building inspections to identify equipment deficiencies and potential failures before they affect building operations. Diagnose complex HVAC, electrical, mechanical, refrigeration, and controls problems using appropriate testing instruments and diagnostic procedures. Monitor building automation systems and adjust HVAC operating parameters to maintain tenant comfort and optimize energy performance. Respond to HVAC-related emergencies, equipment failures, tenant service requests, and after-hours calls as required. Perform equipment start-ups, shutdowns, operational testing, and seasonal changeovers. Maintain accurate preventive maintenance records, work orders, equipment logs, inspection reports, and service documentation. Review equipment performance and recommend repairs, replacements, upgrades, or energy-efficiency improvements. Coordinate with property management, facility management, engineering staff, tenants, contractors, and service vendors. Assist with contractor oversight, including reviewing work, verifying completion, and ensuring work is performed safely and according to specifications. Maintain appropriate levels of HVAC parts, filters, refrigerants, tools, and maintenance supplies. Support capital improvement projects, equipment replacements, renovations, and building-system upgrades. Maintain compliance with applicable OSHA requirements, building codes, environmental regulations, and company safety procedures. Maintain clean, organized, and safe mechanical rooms, equipment areas, and workspaces. Provide technical guidance, training, and assistance to junior maintenance technicians. Prioritize maintenance activities based on equipment criticality, tenant needs, safety, and business impact. Perform general building maintenance duties as needed to support overall property operations. Identify opportunities to improve equipment reliability, energy efficiency, operating costs, and asset life. Assist property management with technical assessments, repair recommendations, and budgeting for HVAC-related capital expenditures. Work with property managers and facility teams to minimize disruption to building occupants during maintenance and repair activities. Support emergency preparedness and building response procedures for HVAC and mechanical-system failures. Senior-Level / Leadership Responsibilities Serve as a subject-matter resource for commercial HVAC systems and building mechanical operations. Provide guidance and technical assistance to maintenance technicians and building engineers. Mentor Building Services team members for future development. Review troubleshooting approaches and recommend appropriate corrective actions. Assist in developing preventive maintenance procedures and improving maintenance programs. Help evaluate recurring equipment problems and identify root causes. Provide input regarding equipment replacement, modernization, energy conservation, and operational improvements. Assist management in evaluating contractor performance and technical recommendations. Position Qualifications: High school diploma or equivalent required. Minimum of 10+ years of progressively responsible experience in commercial HVAC maintenance, repair, and troubleshooting. DC 3rd license Demonstrated experience maintaining HVAC systems in commercial buildings, office towers, or other large-scale facilities. Experience performing preventive maintenance, diagnosing equipment issues, and coordinating HVAC repairs. Experience providing technical guidance or mentoring to junior HVAC technicians preferred. Experience with VRF. Comprehensive knowledge of commercial HVAC systems, including: Chillers, boilers, cooling towers, and pumps. Air-handling units, rooftop units, and variable air volume (VAV) systems. Split systems, package units, and exhaust systems. Heating, ventilation, and air-conditioning controls. Strong understanding of refrigeration principles, thermodynamics, and HVAC system operation. Ability to read and interpret mechanical drawings, wiring diagrams, equipment manuals, and control sequences. Proficiency in electrical and mechanical troubleshooting, including the use of diagnostic tools and test equipment. Knowledge of building automation systems (BAS), direct digital controls (DDC), and HVAC control systems. Ability to identify equipment deficiencies, determine root causes, and recommend appropriate corrective actions. Ability to perform preventive and predictive maintenance on HVAC equipment. Knowledge of energy-efficient HVAC operation and opportunities for system optimization. Knowledge of OSHA requirements, applicable safety regulations, and safe work practices related to HVAC and building maintenance. Understanding of refrigerant-handling regulations, environmental requirements, and proper refrigerant recovery and disposal procedures. Ability to communicate effectively with building management, clients, tenants, coworkers, contractors, and vendors. Demonstrated ability to provide professional, responsive, and courteous customer service. Ability to explain technical issues, repair recommendations, and equipment conditions clearly to both technical and nontechnical audiences. Strong organizational and time-management skills, with the ability to prioritize work orders and respond to urgent maintenance needs. Ability to work independently and collaboratively as part of an engineering team. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please e-mail or call . Akridge believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Job Description Job Description Position Summary: The Assistant Director of Building Services & Senior Chief Engineer performs advanced preventive and corrective maintenance, diagnoses complex mechanical and electrical issues, monitors building automation systems, coordinates with contractors and vendors, and provides technical guidance to junior maintenance personnel. This position serves as a senior technical resource for building operations and is responsible for maintaining critical HVAC equipment, supporting tenant comfort, minimizing equipment downtime, and ensuring properties operate in accordance with company standards, manufacturer requirements, and applicable safety codes Position Responsibilities: Operate, inspect, maintain, troubleshoot, and repair commercial HVAC systems and associated building equipment. Perform preventive, predictive, and corrective maintenance on: Air handling units (AHUs) Rooftop units (RTUs) Chillers and cooling towers Boilers and heating systems Pumps, motors, and variable frequency drives (VFDs) Exhaust and ventilation systems Fan coil units and terminal units Refrigeration equipment Pneumatic and electronic controls Building automation/management systems (BAS/BMS) Conduct routine mechanical-room and building inspections to identify equipment deficiencies and potential failures before they affect building operations. Diagnose complex HVAC, electrical, mechanical, refrigeration, and controls problems using appropriate testing instruments and diagnostic procedures. Monitor building automation systems and adjust HVAC operating parameters to maintain tenant comfort and optimize energy performance. Respond to HVAC-related emergencies, equipment failures, tenant service requests, and after-hours calls as required. Perform equipment start-ups, shutdowns, operational testing, and seasonal changeovers. Maintain accurate preventive maintenance records, work orders, equipment logs, inspection reports, and service documentation. Review equipment performance and recommend repairs, replacements, upgrades, or energy-efficiency improvements. Coordinate with property management, facility management, engineering staff, tenants, contractors, and service vendors. Assist with contractor oversight, including reviewing work, verifying completion, and ensuring work is performed safely and according to specifications. Maintain appropriate levels of HVAC parts, filters, refrigerants, tools, and maintenance supplies. Support capital improvement projects, equipment replacements, renovations, and building-system upgrades. Maintain compliance with applicable OSHA requirements, building codes, environmental regulations, and company safety procedures. Maintain clean, organized, and safe mechanical rooms, equipment areas, and workspaces. Provide technical guidance, training, and assistance to junior maintenance technicians. Prioritize maintenance activities based on equipment criticality, tenant needs, safety, and business impact. Perform general building maintenance duties as needed to support overall property operations. Identify opportunities to improve equipment reliability, energy efficiency, operating costs, and asset life. Assist property management with technical assessments, repair recommendations, and budgeting for HVAC-related capital expenditures. Work with property managers and facility teams to minimize disruption to building occupants during maintenance and repair activities. Support emergency preparedness and building response procedures for HVAC and mechanical-system failures. Senior-Level / Leadership Responsibilities Serve as a subject-matter resource for commercial HVAC systems and building mechanical operations. Provide guidance and technical assistance to maintenance technicians and building engineers. Mentor Building Services team members for future development. Review troubleshooting approaches and recommend appropriate corrective actions. Assist in developing preventive maintenance procedures and improving maintenance programs. Help evaluate recurring equipment problems and identify root causes. Provide input regarding equipment replacement, modernization, energy conservation, and operational improvements. Assist management in evaluating contractor performance and technical recommendations. Position Qualifications: High school diploma or equivalent required. Minimum of 10+ years of progressively responsible experience in commercial HVAC maintenance, repair, and troubleshooting. DC 3rd license Demonstrated experience maintaining HVAC systems in commercial buildings, office towers, or other large-scale facilities. Experience performing preventive maintenance, diagnosing equipment issues, and coordinating HVAC repairs. Experience providing technical guidance or mentoring to junior HVAC technicians preferred. Experience with VRF. Comprehensive knowledge of commercial HVAC systems, including: Chillers, boilers, cooling towers, and pumps. Air-handling units, rooftop units, and variable air volume (VAV) systems. Split systems, package units, and exhaust systems. Heating, ventilation, and air-conditioning controls. Strong understanding of refrigeration principles, thermodynamics, and HVAC system operation. Ability to read and interpret mechanical drawings, wiring diagrams, equipment manuals, and control sequences. Proficiency in electrical and mechanical troubleshooting, including the use of diagnostic tools and test equipment. Knowledge of building automation systems (BAS), direct digital controls (DDC), and HVAC control systems. Ability to identify equipment deficiencies, determine root causes, and recommend appropriate corrective actions. Ability to perform preventive and predictive maintenance on HVAC equipment. Knowledge of energy-efficient HVAC operation and opportunities for system optimization. Knowledge of OSHA requirements, applicable safety regulations, and safe work practices related to HVAC and building maintenance. Understanding of refrigerant-handling regulations, environmental requirements, and proper refrigerant recovery and disposal procedures. Ability to communicate effectively with building management, clients, tenants, coworkers, contractors, and vendors. Demonstrated ability to provide professional, responsive, and courteous customer service. Ability to explain technical issues, repair recommendations, and equipment conditions clearly to both technical and nontechnical audiences. Strong organizational and time-management skills, with the ability to prioritize work orders and respond to urgent maintenance needs. Ability to work independently and collaboratively as part of an engineering team. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please e-mail or call . Akridge believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Position /Title: Assistant Chief Engineer Paragon Services, located in Phoenix, AZ and serving the needs of our customers throughout the valley is currently seeking qualified candidates for Assistant Chief Engineer that posses well rounded technical skills along with strong leadership skills. Minimum Qualifications: Qualified applicants must possess a universal refrigerant handler's license (EPA). The ability to pass drug screening and a background check prior to being hired. Reliable vehicle with current registration, proof of insurance and valid driver's license. Minimum (5) years experience working as a Building Engineer working specifically on commercial real estate. Essential Responsibilities: HVAC troubleshooting and preventative maintenance, (Heat Pump, WSHP, Fluid Cooler, Chiller, DX, EMS/BAS ETC.) Obtain and compare estimates for work to be performed by outside vendors to insure proper competitive bid processes, Electrical: Re-lamping, ballast replacement and reset breakers, Plumbing fixture repairs, drain maintenance and restroom preventative maintenance, Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles, Perform Inspection, Maintenance and Repair of the buildings mechanical systems to insure good working order, Perform visual roof inspections and make minor repairs as needed, responsible for maintaining utility and storage rooms in a clean, neat appearance insuring materials are not stored improperly, respond to assigned work orders from property management, perform general labor as assigned by management team, Painting, exterior facade repairs, general R&M. Ability to lead a team of Building Engineers/Maintenance technicians through day-to-day operations. Attributes: Excellent customer service skills Communications skills Multi task oriented Team player Reliability Requirements Education/Experience: High school diploma or general education degree (GED); 5 years previous related experience and/or training; or equivalent combination of experience/education. Trade certifications highly valued. Communications: Ability to read and comprehend instructions, short correspondence and E-mail. Ability to write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Physical: This position will require the engineer to regularly sit, walk, bend, reach, touch, feel, handle, hear and talk. The engineer will need to possess the ability to lift and/or move up to 50 pounds and be comfortable with working on ladders and rooftops. Company Description Paragon Services maintains over 120 sites with an engineering staff of over 250 employees. Driven by a commitment to exceed all metrics of performance while advocating our partners interest, Paragon Services has become a premier engineering services provider in the commercial real estate market. Dedication to the welfare of its employees and the promotion of industry advancing programs is a paramount tenet of Paragon's philosophy. Paragon has spearheaded educational programs designed for engineers with the cooperation of local industry professionals. Encouraging the development of skills and promoting life skills advancement has significantly contributed to Paragon's low turnover rate and increased quality of services to our clients. Currently, Paragon Services provides comprehensive engineering solutions to our customers in Arizona, California and Nevada and Utah. We take great pride that our success is directly related to our customer confidence in our work and look forward to the opportunity to prove to you why we have earned our standing as a leader in the building maintenance industry. Company Description Paragon Services maintains over 120 sites with an engineering staff of over 250 employees. Driven by a commitment to exceed all metrics of performance while advocating our partners interest, Paragon Services has become a premier engineering services provider in the commercial real estate market. Dedication to the welfare of its employees and the promotion of industry advancing programs is a paramount tenet of Paragon's philosophy. Paragon has spearheaded educational programs designed for engineers with the cooperation of local industry professionals. Encouraging the development of skills and promoting life skills advancement has significantly contributed to Paragon's low turnover rate and increased quality of services to our clients. Currently, Paragon Services provides comprehensive engineering solutions to our customers in Arizona, California and Nevada and Utah. We take great pride that our success is directly related to our customer confidence in our work and look forward to the opportunity to prove to you why we have earned our standing as a leader in the building maintenance industry.
09/30/2026
Full time
Job Description Job Description Position /Title: Assistant Chief Engineer Paragon Services, located in Phoenix, AZ and serving the needs of our customers throughout the valley is currently seeking qualified candidates for Assistant Chief Engineer that posses well rounded technical skills along with strong leadership skills. Minimum Qualifications: Qualified applicants must possess a universal refrigerant handler's license (EPA). The ability to pass drug screening and a background check prior to being hired. Reliable vehicle with current registration, proof of insurance and valid driver's license. Minimum (5) years experience working as a Building Engineer working specifically on commercial real estate. Essential Responsibilities: HVAC troubleshooting and preventative maintenance, (Heat Pump, WSHP, Fluid Cooler, Chiller, DX, EMS/BAS ETC.) Obtain and compare estimates for work to be performed by outside vendors to insure proper competitive bid processes, Electrical: Re-lamping, ballast replacement and reset breakers, Plumbing fixture repairs, drain maintenance and restroom preventative maintenance, Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles, Perform Inspection, Maintenance and Repair of the buildings mechanical systems to insure good working order, Perform visual roof inspections and make minor repairs as needed, responsible for maintaining utility and storage rooms in a clean, neat appearance insuring materials are not stored improperly, respond to assigned work orders from property management, perform general labor as assigned by management team, Painting, exterior facade repairs, general R&M. Ability to lead a team of Building Engineers/Maintenance technicians through day-to-day operations. Attributes: Excellent customer service skills Communications skills Multi task oriented Team player Reliability Requirements Education/Experience: High school diploma or general education degree (GED); 5 years previous related experience and/or training; or equivalent combination of experience/education. Trade certifications highly valued. Communications: Ability to read and comprehend instructions, short correspondence and E-mail. Ability to write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Physical: This position will require the engineer to regularly sit, walk, bend, reach, touch, feel, handle, hear and talk. The engineer will need to possess the ability to lift and/or move up to 50 pounds and be comfortable with working on ladders and rooftops. Company Description Paragon Services maintains over 120 sites with an engineering staff of over 250 employees. Driven by a commitment to exceed all metrics of performance while advocating our partners interest, Paragon Services has become a premier engineering services provider in the commercial real estate market. Dedication to the welfare of its employees and the promotion of industry advancing programs is a paramount tenet of Paragon's philosophy. Paragon has spearheaded educational programs designed for engineers with the cooperation of local industry professionals. Encouraging the development of skills and promoting life skills advancement has significantly contributed to Paragon's low turnover rate and increased quality of services to our clients. Currently, Paragon Services provides comprehensive engineering solutions to our customers in Arizona, California and Nevada and Utah. We take great pride that our success is directly related to our customer confidence in our work and look forward to the opportunity to prove to you why we have earned our standing as a leader in the building maintenance industry. Company Description Paragon Services maintains over 120 sites with an engineering staff of over 250 employees. Driven by a commitment to exceed all metrics of performance while advocating our partners interest, Paragon Services has become a premier engineering services provider in the commercial real estate market. Dedication to the welfare of its employees and the promotion of industry advancing programs is a paramount tenet of Paragon's philosophy. Paragon has spearheaded educational programs designed for engineers with the cooperation of local industry professionals. Encouraging the development of skills and promoting life skills advancement has significantly contributed to Paragon's low turnover rate and increased quality of services to our clients. Currently, Paragon Services provides comprehensive engineering solutions to our customers in Arizona, California and Nevada and Utah. We take great pride that our success is directly related to our customer confidence in our work and look forward to the opportunity to prove to you why we have earned our standing as a leader in the building maintenance industry.
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
09/29/2026
Full time
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.
09/07/2026
Full time
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.