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Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details

Job Description Job Description Position Summary: Incumbent works under the direct supervision of the Forest Development & Restoration Manger (supervisor). Routine supervision and technical duties are performed under direction of supervisor who specifies scope of project, objectives to be met and results expected. Instructions are provided for new or unusual aspect of work. Unusual or unprecedented situations are referred to the supervisor. Work is reviewed at appropriate intervals for technical adequacy, accomplishment of objectives and coordination with other Forestry section activities. This job description is illustrative only of the responsibilities performed by this position and is not all inclusive. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs partial range of administrative duties on an as needed basis and as directed by Forest Development and Restoration Manager. Assists with data collection, data processing, and data analysis for all project activity relating to forest development or restoration. Assists with planning and coordination of the timber stand improvement program; assist with prescribing cutting practices based on an examination of stand conditions and aesthetic or other resource requirements; consults with others, such as wildlife specialist as required. Assists with planning and coordination of the reforestation program; assist with prescribing techniques in seed collection, site preparation, and tree planting to meet rigid silvicultural standards. Assures that other regimes of wildlife, cultural sites, aesthetics, etc., have been considered. Assists with coordinating with greenhouses and seed processors to ensure adequate seed supplies are being grown for reforestation needs and associated planting acreages and tree species. Assists with examining forest for disease and insect outbreaks and makes recommendations for treatments and preventative measures to ensure healthy forest conditions. Potential to assist in writing and developing contracts and working closely with many outside agencies on timber stand improvement, reforestation, and restoration projects. Potential to assist in preparation and creation of successful proposals to get additional funding for future projects and activities under forest development or restoration. Forest Development and Restoration assignments involve the full range of duties concerned with timber stand improvement, reforestation, forest pest detection and control, genetic tree improvement, ecological restoration, and administrative functions. KNOWLEDGE, SKILLS AND ABILITIES: Ideal candidate has an in-depth knowledge of stand conditions, environmental considerations, forest ecological interrelationships, silvicultural and growth characteristics of the major forest cover types found on the Santa Clara reservation. Ideal candidate has basic knowledge of traditional Tribal cultural forest use values in order to effectively provide or obtain information to/from the general Indian population. Must possess effective written, verbal and communication. Must be a team player and positive leader. An in-depth knowledge of computer applications and basic software understanding including: Microsoft Word, Microsoft Excel, Power point, Access, and others. Knowledge of GIS and GPS technology and the ability to locate physical features on the ground and with digital mapping data. Basic knowledge of silvics, dendrology, reforestation methods, timber stand improvement principles and techniques, restoration treatment goals and objectives, and land management policies and procedures sufficient to review and/or assist in developing reforestation program and standards for a wide range of silvicultural situations. Basic knowledge of the interrelationship of physical factors such as climate and soil, and biological factors such as plant and animal associations, genetics, fungi, and soil micro-organisms, and their various influences on the type and timing of silvicultural treatments necessary and appropriate to achieve multiple-use land management objectives. Basic knowledge of forest disease and insect pathogens and the ability to prescribe treatments to reduce existing populations and to prevent additional attacks. Basic knowledge of fire behavior, wildfire pre-suppression and suppression activities. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent Course work within a Bachelor of Science/Arts degree in Forestry, Ecosystem management, Natural Resources, or similar related field is strongly preferred, but will consider years of experience in the field in lieu of a course work within degree program; Ideal one to three years' experience in forestry/environmental practices; Valid New Mexico Driver's License and insurable through the Tribe's insurance carrier; Must not have any DUI/DWI convictions within the last five (5) years from any Tribal, State or Federal Court; Must pass a background check successfully; and Must pass a drug/alcohol screening. PHYSICAL/WORK ENVIORNMENT: The incumbent must be physically capable and willing to endure extended periods of work under a wide variety of environmental conditions. Approximately 70% of this work is performed in the field. The incumbent must be in good physical condition and be able to traverse hillsides in rough forest terrain as a daily requirement when performing timber cruising, marking, or forest survey assignments. Heavy work such as lifting or digging may occur in emergencies. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Firefighting is not a requirement for this position, however all positions in the forestry department are encouraged to participate and become trained in wildfire suppression . Travel may be periodically required. The incumbent may be required to work occasional nights and/or weekends. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Operating Values: Respect - Treats everyone with courtesy, politeness and dignity. Listens to and communicates with teammates, employees and community members in ways that build mutual and positive working relationships. Citizenship - Follows proper procedures and keeps appropr4iate records. Ensures compliance with regulatory and legal requirements. Caring - Cares about and demonstrates concern for employees and community members. Builds mutually beneficial relationships with employees, vendors and community members. Trustworthiness - Takes actions that build confidence in department and Pueblo of Santa Clara. Demonstrates honesty and high standards of integrity in all interactions. Gains trust and confidence in relationships with teammates and employees at all levels. Fairness - Listens to the concerns of employees and community members. Takes specific actions to ensure the success of employees. Make decisions after careful and appropriate consideration. Responsibility - Takes accountability for the services provided, pursuing excellence in everything you do. Finish what you start rather than surrendering to obstacles or excuses. Continually look for ways to improve you work. Fulfill your obligations and assist in fulfilling the obligations of the Department.

Job Description Job Title: POS Application Support Specialist - Hospitality Number of Positions: 1 Assignment Type: 9-month contract w/ potential to extend or convert Location: Remote POSITION SUMMARY: Client is seeking a detail-orientated and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement. DUTIES and RESPONSIBILITIES: Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues. Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues. Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data. Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language. Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities. Review and validate menu submissions for completeness, accuracy, and compliance with established standards. Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels. Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements. Support recurring access reviews and audits to help ensure appropriate and compliant system access. Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users. QUALIFICATIONS: Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred. Associate or bachelor's degree in information systems, hospitality, business or related field; equivalent professional experience may be considered. Strong customer service orientation and a user-focused approach to application support. Highly organized, detail-orientated and able to manage multiple priorities and deadlines. Ability to work independently while collaborating effectively with business, location and product teams. Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language. Proficient in Microsoft Office suite of products

Job Description L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Specialist, Electrical Engineering - FPGA/ASIC Hardware Engineer Job Code: 46813 Job Location: Cincinnati, Ohio Job Schedule: 4/10 Job Description: As a Hardware Engineer at L3Harris you will be responsible for architecture, design and development of next generation Electronic Safe and Arm Devices utilizing the latest state of the art technologies.The ideal candidate for this role would share our passion for creating and innovating newtechnologies in a highly dynamic, fast-paced environment. We are looking for highly talented, motivated, and versatile engineers that can create the next generation fuzing solutions. ASIC / FPGA designs will include various sensor interfaces, sequence verification, A/D and D/A interfaces, communication protocols, state machines, timer chains, etc. used in Electronic Safe and Arm Devices (Fuzes) for DOD weapon systems. Microsemi / Actel is our targeted FPGA and QuestaSim is our simulation tool. The primary responsibilities will focus on Verilog FPGA design, System Verilog UVM verification and C# based microcontroller development. Essential Functions: Analysis of the requirements, architecture definition, design and debug of FPGA and associated hardware and microcontroller products and associated firmware. Developing Verilog HDL targeting Antifuse and enhanced Flash FPGA's. Performing effective analysis of functional issues or performance profiling with the hardware and firmware in test environments or target host systems. Contribute to process improvements to ensure hardware-firmware quality and time-to-market. Qualifications: Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience. Preferred Additional Skills: Knowledge using Verilog for Logic Design. Programming experience in C for embedded systems, including development of algorithms, manipulation of data structures, and implementing highly optimized code. Experience with lab tools: Logic Analyzers, oscilloscopes, JTAG/ICE debuggers and protocol analyzers Familiar with hardware, software and firmware development methodologies to ensure quality and time-to-market (design verification, code reviews, unit testing, prototyping and product testing). Familiar working with code version control repository tools, such as Subversion (SVN), GIT or TFS. Digital Design practices and principles, logic design and architecture and experience with HDL's (i.e Verilog, VHDL). Knowledge using SystemVerilog for verification with AVM, VMM, OVM, or UVM a plus Developing C# source code targeting Bare-Metal Microcontroller Development. Good English knowledge (speech and writing); Be action-oriented and organized; Ability to handle short notice needs/requests L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

This job is with ABB, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Technical Support Team Lead As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity. The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations. Assist customers with drive programming, parameter configuration, communication, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Variable Frequency Drives work, REQUIRED. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Previous experience troubleshooting a technical product over the phone. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe.

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.

Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.

Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details

Job Description Job Description SUMMARY: The Revenue Cycle Specialist is responsible for researching, correcting, resubmitting, and resolving medical claims that have been rejected, denied, underpaid, or otherwise not processed correctly by insurance payers. This position focuses on identifying the causes of claim issues, coordinating necessary corrections with internal departments and external payers, and following claims through to resolution. The Medical Billing Specialist works closely with the Billing Technician, Business Office Manager, providers, coding staff, clinical departments, and insurance representatives to resolve billing issues, reduce preventable denials, and support appropriate reimbursement for services provided by the Health Center. ESSENTIAL DUTIES AND RESPONSIBILITIES will include the following: Electronic Clearinghouse Rejections Monitor the designated electronic clearinghouse for rejected claims, submission errors, and other claim transmission issues. Review and address electronic clearinghouse rejections promptly upon receipt. Research rejection reasons and determine the appropriate corrective action. Correct and resubmit claims when issues can be resolved within the scope of the position. Coordinate with the Billing Technician, registration, coding staff, providers, or other departments when additional information or corrections are required. Document rejection reasons, actions taken, outstanding issues, and follow-up plans. Monitor unresolved rejections until corrected and resubmitted or otherwise appropriately resolved. Ensure no rejection remains unaddressed or without documented follow-up. Denied Claims and Corrected Claim Submission Review remittance advice, explanations of benefits (EOBs), denial reports, and claim status information to identify denied or incorrectly processed claims. Research denial codes, payer explanations, claim history, billing requirements, and supporting documentation to determine the reason for denial. Correct claim information and coordinate necessary documentation or coding clarification. Prepare and submit corrected claims, resubmissions, reconsiderations, and appeals as appropriate. Verify that corrections address the original rejection or denial reason before resubmission. Track corrected claims to confirm receipt and monitor payer processing. Maintain documentation of denial reasons, corrective actions, resubmission dates, payer responses, and outcomes. Escalate claims requiring management review, clinical clarification, or additional intervention. Denial Research and Resolution Investigate recurring and complex denials to identify root causes and prevent repeated billing errors. Research payer policies, eligibility issues, authorization requirements, filing limits, coding requirements, and documentation requirements relevant to denied claims. Contact insurance representatives and use payer portals to clarify denial reasons, claim status, payment decisions, and required corrective actions. Coordinate with providers, coding staff, and clinical departments to obtain missing or corrected information. Prepare and submit appeals or reconsideration requests within applicable payer deadlines when appropriate. Monitor appealed claims until a determination is received. Identify recurring denial trends and report significant issues to the Business Office Manager. Unpaid and Incorrectly Processed Claims Research unpaid, pending, underpaid, and incorrectly processed claims to determine the cause and appropriate resolution. Follow up with payers regarding claims that remain unpaid or have not been processed correctly. Review discrepancies between billed amounts, payer adjudication, remittance advice, and expected reimbursement. Determine whether claim correction, resubmission, additional documentation, reconsideration, or appeal is appropriate. Monitor claims approaching timely filing limits, appeal deadlines, and other payer-specific timeframes. Maintain a tracking system documenting claim status, actions taken, outstanding issues, and follow-up dates. Escalate unresolved claims with significant financial impact or barriers to resolution to the Business Office Manager. Continue follow-up until the claim is resolved, appropriately escalated, or closed with documented justification. Prior Authorization-Related Claim Issues Research claim denials related to missing, incomplete, expired, or mismatched prior authorizations. Coordinate with appropriate clinical or administrative staff to obtain authorization information or supporting documentation. Communicate authorization-related claim issues to the responsible department. Monitor corrected claims related to authorization issues to determine whether the payer has processed them. Document actions taken and escalate unresolved issues as appropriate. This responsibility focuses on authorization issues affecting claim payment. Routine prior authorization requests remain with designated staff unless otherwise assigned. Documentation and Process Improvement Maintain accurate records of rejections, denials, corrected claims, appeals, payer communications, and resolution efforts. Ensure unresolved items have documented actions, next steps, and follow-up dates. Coordinate with the Billing Technician and other departments to address recurring claim issues. Identify opportunities to reduce preventable rejections and denials and improve claim resolution. Assist with billing reviews, payer audits, and quality improvement activities as assigned. Maintain knowledge of payer policies, claim correction procedures, appeal requirements, and applicable billing guidelines. Confidentiality and Compliance Protect patient confidentiality and the security of health records and other confidential information. Comply with applicable privacy and security laws, including HIPAA and the Privacy Act of 1974 when applicable, and Health Center policies. Follow applicable payer requirements and established Health Center procedures. Perform other related duties within the scope of the position as assigned by the Business Office Manager. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION AND EXPERIENCE: Associate of Arts (AA) degree or at least two (2) years of relevant work experience in medical billing, healthcare administration, insurance claims processing, accounts receivable, or a related field. Ability to research billing issues, identify errors, follow established procedures, and complete corrective actions accurately and promptly. Strong attention to detail and ability to organize work, meet deadlines, maintain accurate documentation, and communicate effectively with internal departments and insurance payers. Ability to learn and apply insurance payer requirements, claim correction procedures, and denial resolution processes. Experience reviewing electronic clearinghouse rejections, insurance denials, and payment discrepancies. Experience correcting and resubmitting claims, researching unpaid claims, or assisting with appeals and reconsiderations. Familiarity with electronic clearinghouses, payer portals, electronic health records, or practice management systems. Knowledge of Medicare, Medicaid, commercial insurance, managed care plans, and payer billing requirements. Familiarity with ICD-10-CM, CPT, and HCPCS coding concepts. Medical billing certification, such as Certified Professional Biller (CPB), or medical coding certification, such as Certified Professional Coder (CPC). Experience working in a Tribal Health, Indian Health Service (IHS), community health center, or similar healthcare setting. CERTIFICATES, LICENSES, AND/OR REGISTRATIONS: Medical billing or coding certification is preferred but not required. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to research and resolve claim rejections, denials, and billing discrepancies. Ability to learn payer-specific correction, resubmission, reconsideration, and appeal requirements. Strong organizational, analytical, and problem-solving skills. Effective written and verbal communication skills. Ability to recognize recurring billing issues and communicate potential solutions. Ability to maintain accurate records and protect confidential patient information. Proficiency with standard computer applications, including Microsoft Word and Excel, and the ability to learn designated billing systems and electronic clearinghouse tools. Ability to work independently, manage competing priorities, meet deadlines, and seek assistance when necessary. Ability to coordinate professionally with internal departments and external insurance representatives. PLEASE NOTE: P.L. 93-638, Indian Preference and Tribal Employment Rights Ordinance, (TERO), will be practiced, however all qualified applicants will be considered. IF YOU ARE INTERESTED . click apply for full job details

The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details

Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.