Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/15/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/15/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/15/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Cybersecurity Consultants at BCG Platinion: Technical experts. They are critical thinkers and have extensive cybersecurity expertise that drives innovative solutions. Innovators. They understand and leverage cutting-edge cybersecurity approaches and tactics to create customized solutions for clients. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new cybersecurity process and toolsets. They embrace complex challenges and guide an organization to optimize their cybersecurity practices. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing security teams. You're Good At: Understanding the role technology plays in enabling businesses to execute their strategies and decomposing the cybersecurity implications of this relationship. Analyzing cybersecurity standards, regulatory requirements, and best practices and translating that into a meaningful set of recommendations tailored to a client's unique environment and circumstances. Communicating complex and technical concepts in a concise and business value-centric written form. Implementing cybersecurity transformation and culture change initiatives. Conducting cybersecurity assessments including gap analysis and roadmap development in multiple contexts, including organizations, product development, and cloud security. Developing cybersecurity strategies, policies, processes, and procedures to protect clients' internal infrastructure and their customers. Understanding data protection, data security, and privacy drivers that influence organizations today. Developing cybersecurity business strategies for technology product vendors that are integrated in the organizations overall business strategy and increase revenue and profits. Working with leadership teams, including facilitating board and senior management cybersecurity awareness workshops. Embedding product security and DevSecOps practices into the software development lifecycles, system designs, and IT architectures. Utilizing cyber risk quantification to reduce uncertainty around cyber risk and improve executive decision making. Creating and facilitating table-top exercises. Delivering operational resilience through incident response, business continuity, and disaster recovery planning. What You'll Bring 6+ years of practical experience in cybersecurity consulting or cybersecurity management (with teams of five persons or more) in a variety of sectors and contexts. BS in cybersecurity, information systems, mathematics, natural sciences, business management, or similar degree. Hands-on experience with, or extensive knowledge of some of the following: Developing cybersecurity strategies or policies. Quantifying and managing cybersecurity risk. Leading security assessments. Designing, transforming, implementing, and running cybersecurity programs. Developing security architectures. Integrating security into applications and systems. Implementing cloud security. Managing cybersecurity risk arising from third parties and the supply chain. Designing / implementing identity and access management. Developing and upskilling a cybersecurity workforce. Delivering cybersecurity culture change, awareness, and training. Performing continuous monitoring activities such as using SIEM tools, APT hunting, implementing UBA, etc. Designing / implementing vulnerability management, including conducting vulnerability assessments. Performing penetration testing, incident management, BCP, and/or DRP. Broad knowledge of cybersecurity technologies throughout organizational and acquisition lifecycle. Working knowledge of at least two different cybersecurity frameworks: NIST Cybersecurity Framework. C2M2 NIST SP 800-53 and companion publications. ISO/IEC 27000 family of standards, etc. Cloud Security Alliance CCM. Team-oriented attitude. Strong communication and presentation skills. Outstanding analytical and conceptual skills. Results-orientated mindset. Confidence and persuasiveness. GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses. Business-fluent written and spoken English language skills. Willingness to travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants: The base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer . click apply for full job details
11/15/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Cybersecurity Consultants at BCG Platinion: Technical experts. They are critical thinkers and have extensive cybersecurity expertise that drives innovative solutions. Innovators. They understand and leverage cutting-edge cybersecurity approaches and tactics to create customized solutions for clients. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new cybersecurity process and toolsets. They embrace complex challenges and guide an organization to optimize their cybersecurity practices. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing security teams. You're Good At: Understanding the role technology plays in enabling businesses to execute their strategies and decomposing the cybersecurity implications of this relationship. Analyzing cybersecurity standards, regulatory requirements, and best practices and translating that into a meaningful set of recommendations tailored to a client's unique environment and circumstances. Communicating complex and technical concepts in a concise and business value-centric written form. Implementing cybersecurity transformation and culture change initiatives. Conducting cybersecurity assessments including gap analysis and roadmap development in multiple contexts, including organizations, product development, and cloud security. Developing cybersecurity strategies, policies, processes, and procedures to protect clients' internal infrastructure and their customers. Understanding data protection, data security, and privacy drivers that influence organizations today. Developing cybersecurity business strategies for technology product vendors that are integrated in the organizations overall business strategy and increase revenue and profits. Working with leadership teams, including facilitating board and senior management cybersecurity awareness workshops. Embedding product security and DevSecOps practices into the software development lifecycles, system designs, and IT architectures. Utilizing cyber risk quantification to reduce uncertainty around cyber risk and improve executive decision making. Creating and facilitating table-top exercises. Delivering operational resilience through incident response, business continuity, and disaster recovery planning. What You'll Bring 6+ years of practical experience in cybersecurity consulting or cybersecurity management (with teams of five persons or more) in a variety of sectors and contexts. BS in cybersecurity, information systems, mathematics, natural sciences, business management, or similar degree. Hands-on experience with, or extensive knowledge of some of the following: Developing cybersecurity strategies or policies. Quantifying and managing cybersecurity risk. Leading security assessments. Designing, transforming, implementing, and running cybersecurity programs. Developing security architectures. Integrating security into applications and systems. Implementing cloud security. Managing cybersecurity risk arising from third parties and the supply chain. Designing / implementing identity and access management. Developing and upskilling a cybersecurity workforce. Delivering cybersecurity culture change, awareness, and training. Performing continuous monitoring activities such as using SIEM tools, APT hunting, implementing UBA, etc. Designing / implementing vulnerability management, including conducting vulnerability assessments. Performing penetration testing, incident management, BCP, and/or DRP. Broad knowledge of cybersecurity technologies throughout organizational and acquisition lifecycle. Working knowledge of at least two different cybersecurity frameworks: NIST Cybersecurity Framework. C2M2 NIST SP 800-53 and companion publications. ISO/IEC 27000 family of standards, etc. Cloud Security Alliance CCM. Team-oriented attitude. Strong communication and presentation skills. Outstanding analytical and conceptual skills. Results-orientated mindset. Confidence and persuasiveness. GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses. Business-fluent written and spoken English language skills. Willingness to travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants: The base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer . click apply for full job details
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/15/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Today, enterprises stitch together separate systems for streaming, analytics, and serving. Each of these systems come with its own latency, cost, and operational overhead. The next evolution of Confluent's platform collapses that complexity by continuously materializing streaming data into fast, queryable state that serves real-time analytics, operational applications, and downstream intelligent systems from a single foundation. As a Staff Product Manager, you'll own the vision, strategy, and roadmap for the core streaming analytics engine underlying Confluent's real-time data platform. This system sits at the intersection of stream processing, real-time analytical databases, and modern serving infrastructure, continuously transforming data in motion into low-latency, queryable materialized views that power AI agents, dashboards, operational queries, and event-driven applications. You'll own the engine: the storage, materialization, query layer, and performance, while partnering with peer product managers who own the downstream product experiences built on top of it. This is a foundational, high-leverage role. You'll define a new product category that brings together concepts from streaming analytics, real-time OLAP, materialized views, and modern database systems into a cloud-native, streaming-first architecture. You'll partner directly with engineering, design, and senior leadership to bring this to market and position Confluent as a compelling alternative to standalone real-time analytical databases. What You Will Do: Own the product strategy for Confluent's streaming analytics engine: storage, materialization, query serving, performance, and developer experience. Develop competitive strategy against established real-time analytical databases, articulating Confluent's differentiated value as a streaming-native alternative. Drive key architectural and product tradeoffs across consistency, latency, query performance, cost, and developer ergonomics. Partner deeply with engineering to navigate the technical complexity of building a new cloud-native data system at scale. Collaborate with peer product managers who own downstream experiences including AI, context delivery, and application integration, to ensure the engine meets the needs of the products built on it. Work with customers and design partners to validate use cases across real-time analytics, operational applications, and AI, shaping the developer experience and refining go-to-market positioning. Collaborate with Confluent's broader product and platform teams to ensure tight integration with Kafka, Flink, and Confluent Cloud. Define success metrics, cost models, and pricing strategy for a new product area. Influence Confluent's company-wide platform strategy through executive-level communication and cross-functional leadership. Required Skills What You Will Bring: Bachelor's degree or equivalent practical experience. 8+ years of experience in product management or related technical roles. 5+ years of experience taking technical infrastructure or data products from conception to launch. Deep familiarity with real-time analytics, database internals, or streaming data platform architecture, either through product management or hands-on engineering. Experience defining and launching products in the data infrastructure, analytics database, or stream processing space. Strong technical judgment, comfortable navigating tradeoffs in distributed systems, storage engines, query performance, and cost optimization. Track record of leading cross-functional initiatives with executive-level visibility and communicating technical strategy to senior leadership. Preferred Skills Engineering background in analytical databases, stream processing, or distributed storage systems. Experience with real-time OLAP engines (e.g., ClickHouse, Apache Druid, StarRocks, Apache Pinot) as a builder, product manager, or power user. Familiarity with Kafka, Flink, or similar streaming infrastructure. Experience building products that serve AI/ML workloads for retrieval, feature serving, or context delivery. Prior experience with cloud-native infrastructure products and consumption-based pricing models. Experience working on open source data infrastructure projects. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/15/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Today, enterprises stitch together separate systems for streaming, analytics, and serving. Each of these systems come with its own latency, cost, and operational overhead. The next evolution of Confluent's platform collapses that complexity by continuously materializing streaming data into fast, queryable state that serves real-time analytics, operational applications, and downstream intelligent systems from a single foundation. As a Staff Product Manager, you'll own the vision, strategy, and roadmap for the core streaming analytics engine underlying Confluent's real-time data platform. This system sits at the intersection of stream processing, real-time analytical databases, and modern serving infrastructure, continuously transforming data in motion into low-latency, queryable materialized views that power AI agents, dashboards, operational queries, and event-driven applications. You'll own the engine: the storage, materialization, query layer, and performance, while partnering with peer product managers who own the downstream product experiences built on top of it. This is a foundational, high-leverage role. You'll define a new product category that brings together concepts from streaming analytics, real-time OLAP, materialized views, and modern database systems into a cloud-native, streaming-first architecture. You'll partner directly with engineering, design, and senior leadership to bring this to market and position Confluent as a compelling alternative to standalone real-time analytical databases. What You Will Do: Own the product strategy for Confluent's streaming analytics engine: storage, materialization, query serving, performance, and developer experience. Develop competitive strategy against established real-time analytical databases, articulating Confluent's differentiated value as a streaming-native alternative. Drive key architectural and product tradeoffs across consistency, latency, query performance, cost, and developer ergonomics. Partner deeply with engineering to navigate the technical complexity of building a new cloud-native data system at scale. Collaborate with peer product managers who own downstream experiences including AI, context delivery, and application integration, to ensure the engine meets the needs of the products built on it. Work with customers and design partners to validate use cases across real-time analytics, operational applications, and AI, shaping the developer experience and refining go-to-market positioning. Collaborate with Confluent's broader product and platform teams to ensure tight integration with Kafka, Flink, and Confluent Cloud. Define success metrics, cost models, and pricing strategy for a new product area. Influence Confluent's company-wide platform strategy through executive-level communication and cross-functional leadership. Required Skills What You Will Bring: Bachelor's degree or equivalent practical experience. 8+ years of experience in product management or related technical roles. 5+ years of experience taking technical infrastructure or data products from conception to launch. Deep familiarity with real-time analytics, database internals, or streaming data platform architecture, either through product management or hands-on engineering. Experience defining and launching products in the data infrastructure, analytics database, or stream processing space. Strong technical judgment, comfortable navigating tradeoffs in distributed systems, storage engines, query performance, and cost optimization. Track record of leading cross-functional initiatives with executive-level visibility and communicating technical strategy to senior leadership. Preferred Skills Engineering background in analytical databases, stream processing, or distributed storage systems. Experience with real-time OLAP engines (e.g., ClickHouse, Apache Druid, StarRocks, Apache Pinot) as a builder, product manager, or power user. Familiarity with Kafka, Flink, or similar streaming infrastructure. Experience building products that serve AI/ML workloads for retrieval, feature serving, or context delivery. Prior experience with cloud-native infrastructure products and consumption-based pricing models. Experience working on open source data infrastructure projects. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/15/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
11/15/2026
Full time
Job Overview: Fidelity Bank is seeking an experienced Computer Operations Manager to lead the Computer Operations department and support the Bank's IBM Power Systems infrastructure. You will manage operations staff and ensure the reliability, security, performance, and availability of one of the Bank's most critical technology environments, serving as both a people manager and a senior technical resource. The candidate selected for this position will be responsible for: Manage the Computer Operations department, including hiring, scheduling, shift coverage, performance management, and staff development. Set departmental priorities, service levels, and operating standards for daily processing, batch, backup, and reporting activities. Develop and manage the department budget, resource plans, and vendor relationships. Ensure adherence to change management, audit, regulatory, and business continuity requirements, and serve as the escalation point for operational incidents. Administer, maintain, and secure the Bank's IBM Power Systems infrastructure, including upgrades, lifecycle management, user access, and authority management. Monitor system operations, job scheduling, backups, and production workloads to ensure successful completion of critical business processes. Manage high availability and disaster recovery solutions, including replication, backup strategies, and recovery testing. Support core banking applications and related functions, including payment processing, file transmissions, and interfaces. Lead root cause analysis and resolution of complex system and application issues. Develop automation, documentation, and operational procedures to improve reliability and consistency. Provide technical leadership and mentoring, and participate in on-call support, maintenance, and disaster recovery exercises. Requirements for the position include: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred; equivalent technical experience supporting IBM iSeries and financial services core systems may be considered. 5+ years supporting IBM Power Systems, with expert knowledge of architecture, administration, performance tuning, and capacity planning. 3+ years in a supervisory or management role leading a computer operations, data center, or IT operations team, including 24x7 shift coverage. Experience with budgets, staffing plans, vendor contracts, and reporting performance metrics to senior management. Experience supporting mission critical banking or financial services platforms, including OS upgrades, PTF deployments, and disaster recovery testing. Strong knowledge of change management, risk management, and audit and regulatory requirements; experience working with auditors and examiners. Hands on experience with BRMS, Mimix, Fortra, Precisely, DCM, iNav, and related tools, and with automating operational tasks. Strong communication, planning, and people management skills. Ability to lift up to 50 pounds, respond to after-hours incidents, and participate in an on-call rotation. Preferred qualifications for this position include: Familiarity with FIS Horizon, Horizon XE, BOSS, or comparable core banking systems. IBM Power Systems, ITIL Foundation, and Security+, Network+, or equivalent certifications. Training in banking compliance, cyber security, risk management, and change management. EEO/Veterans/Disabled
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
11/15/2026
Full time
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/15/2026
Full time
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/15/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/15/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
11/15/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary The Associate Director, AI Foundations Engineering will lead the engineering strategy, design, development, deployment, and ongoing optimization of our agentic AI platform and solutions. This role is responsible for building scalable, secure, and reliable AI-driven systems that transform existing products, processes, and workflows into intelligent, agentic AI experiences. As a key technical leader, the Associate Director will partner closely with product, data, architecture, security, and business teams to define platform capabilities, drive implementation excellence, and operationalize continuous improvement across the AI lifecycle. The ideal candidate brings deep expertise in AI engineering, platform architecture, and production operations, along with a strong track record of translating emerging AI capabilities into practical, high-impact business solutions. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. There are 3 positions available. About the Role Key Responsibilities: Lead the architecture, design, and engineering delivery of the organization's agentic AI platform and related solutions. Drive the transformation of existing products, processes, and workflows into scalable agentic AI-enabled capabilities. Oversee end-to-end AI engineering operations, including development, deployment, monitoring, reliability, and continuous improvement. Partner with cross-functional stakeholders to define technical roadmaps, platform standards, and solution priorities aligned to business goals. Establish engineering best practices for AI system performance, scalability, security, governance, and maintainability. Guide the evaluation, integration, and optimization of AI models, orchestration frameworks, and supporting platform components. Build, mentor, and lead high-performing engineering teams while fostering innovation, accountability, and technical excellence. Identify opportunities to accelerate value delivery through reusable AI services, automation, and operational efficiencies. Essential Requirements: Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience. An advanced degree is a plus but not required. 5+ years of professional software engineering experience, including at least 1-2 years building applications on large language models, with at least one agentic system deployed beyond a demo. Hands-on experience building AI agents on AWS. This includes Amazon Bedrock (models, Agents, Knowledge Bases, Guardrails) and Bedrock AgentCore or comparable approaches for agent runtime, memory, tool access, and identity. Proficiency with at least one agent framework, such as Strands Agents, LangGraph, LlamaIndex, CrewAI, or a custom orchestration layer. You should be able to explain when a simple workflow beats a multi-agent design. Strong Python skills plus experience with AWS services commonly used in agent architectures: Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, S3, and IAM. Experience with retrieval-augmented generation (RAG), including chunking strategies, embeddings, vector stores (OpenSearch, pgvector, or similar), and improving retrieval quality. Experience designing tool use and function calling so agents can connect to APIs, databases, and enterprise systems. Familiarity with Model Context Protocol (MCP) is preferred. A practical approach to evaluation and observability: test sets for agent behavior, LLM-as-judge or human review loops, tracing (CloudWatch, OpenTelemetry, LangSmith, or similar), and monitoring cost and latency. Ability to take an ambiguous business problem to a working prototype quickly, then harden it for real users with security, guardrails, error handling, and CI/CD using CDK or Terraform. Clear communication of technical tradeoffs to product and business partners, and comfort working in a small, fast-moving team. Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
11/14/2026
Full time
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
11/14/2026
Full time
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
Job Description Date Posted: 2026-10-09 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Life Cycle Engineering (LCE) is seeking a Senior Systems Engineer based out of Tucson, AZ. In this role, you will be involved in all aspects of system sustainment. You will also be responsible for executing tasks in the areas of Integrated Logistics Support (ILS), Sustainment Analysis, and Sustainment Planning. This will include tasks such technical documentation, spares analysis, provisioning support, training, reliability analysis, and system safety. This role will support various programs within the LCE Effectors portfolio. What You Will Do: Performing industrial and process evaluation, improvement and/or re-engineering in support of Mission Support & Sustainment and related logistics activities. Assisting in the development of action plans to address key engineering focus areas. Assisting in the investigation and development of new technology that can benefit LCE. Performing supportability engineering tasking i.e. Logistics Support Analysis, technical documentation updates, training curricula, reports and presentations, spares management, etc. Supporting the logistics concepts efforts for Supply, Maintenance, Transportation and Personnel as required Serve as Cost Account Manager (CAM) for the ESSM In-Service Support CLINs; develop, track, and manage program budgets, including forecasting, cost control, and variance analysis Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience with engineering logistics and/or management of engineering systems. Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date. Qualifications We Prefer: Builds and sustains effective business relationships; responds to customer needs promptly and leads cross functional teams to meet complex technical and business goals. Experience supporting logistics efforts such as spares analysis, depot support, and technical writing. Skilled in developing budget proposals, EACs, and supporting logistics planning. Strong collaboration skills with customers; excellent written and oral communication abilities. Proficient in preparing and presenting briefing materials and managing performance to drive execution. Demonstrated ability to manage budgets, program financials, and customer contracts, including Earned Value (EV) management and the Estimates at Completion (EAC) process. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - Yes Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/14/2026
Full time
Job Description Date Posted: 2026-10-09 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Life Cycle Engineering (LCE) is seeking a Senior Systems Engineer based out of Tucson, AZ. In this role, you will be involved in all aspects of system sustainment. You will also be responsible for executing tasks in the areas of Integrated Logistics Support (ILS), Sustainment Analysis, and Sustainment Planning. This will include tasks such technical documentation, spares analysis, provisioning support, training, reliability analysis, and system safety. This role will support various programs within the LCE Effectors portfolio. What You Will Do: Performing industrial and process evaluation, improvement and/or re-engineering in support of Mission Support & Sustainment and related logistics activities. Assisting in the development of action plans to address key engineering focus areas. Assisting in the investigation and development of new technology that can benefit LCE. Performing supportability engineering tasking i.e. Logistics Support Analysis, technical documentation updates, training curricula, reports and presentations, spares management, etc. Supporting the logistics concepts efforts for Supply, Maintenance, Transportation and Personnel as required Serve as Cost Account Manager (CAM) for the ESSM In-Service Support CLINs; develop, track, and manage program budgets, including forecasting, cost control, and variance analysis Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience with engineering logistics and/or management of engineering systems. Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date. Qualifications We Prefer: Builds and sustains effective business relationships; responds to customer needs promptly and leads cross functional teams to meet complex technical and business goals. Experience supporting logistics efforts such as spares analysis, depot support, and technical writing. Skilled in developing budget proposals, EACs, and supporting logistics planning. Strong collaboration skills with customers; excellent written and oral communication abilities. Proficient in preparing and presenting briefing materials and managing performance to drive execution. Demonstrated ability to manage budgets, program financials, and customer contracts, including Earned Value (EV) management and the Estimates at Completion (EAC) process. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - Yes Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Tucson, AZ: -tucson,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
11/14/2026
Full time
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
