Job Description Job Description Principal Enterprise Architect Job Category: Software Development / Engineering Job Type: Permanent Full-Time Openings: 1 Locations: Lafayette, LA Knoxville, TN Columbia, SC Birmingham, AL Position Description We are seeking a Principal Enterprise Architect to support enterprise-wide Application Portfolio Management (APM), Technology Portfolio Management (TPM), and modernization initiatives within a large financial services environment. This role will help mature how application and technology portfolios are assessed, governed, rationalized, and modernized. The Principal Enterprise Architect will establish portfolio frameworks, improve traceability across business capabilities and technology assets, and transform architecture information into structured data that supports informed investment and modernization decisions. The role will work closely with Enterprise Architecture, Business Architecture, Product, Engineering, and Portfolio Management teams and utilize enterprise architecture platforms such as ARIS, Alfabet, or comparable tools . Experience supporting modernization initiatives within AWS-heavy cloud environments is highly valuable. Required Qualifications 10+ years of Enterprise Architecture experience within large, complex enterprise environments. Strong hands-on experience with Application Portfolio Management (APM) and Technology Portfolio Management (TPM) . Experience evaluating application and technology portfolios for: Modernization Rationalization Lifecycle management Technical health Strong understanding of enterprise architecture modeling, metamodels, architecture repositories, and Architecture-as-Data practices . Hands-on experience with ARIS, Alfabet, or comparable Enterprise Architecture Management platforms . Ability to establish and maintain relationships across: Business capabilities Value streams Applications Technologies Supporting processes Experience developing: Portfolio assessment criteria Modernization scorecards Architecture metrics Guardrails Governance standards Strong understanding of cloud modernization , preferably within AWS-heavy enterprise environments . Experience translating architecture and portfolio data into actionable recommendations for technology and business stakeholders. Strong communication and stakeholder management skills. Ability to influence senior leaders and cross-functional teams . Financial services or other highly regulated industry experience is strongly preferred. Education Bachelor's degree in Computer Science, Information Systems, or a related field. Compensation & Benefits A reasonable estimate of the current compensation range for this role in the U.S. is $129,100 - $226,200 , depending on skills, experience, training, certifications, and other relevant factors. Eligible employees may receive benefits including: Competitive compensation Comprehensive insurance options 401(k) matching contributions Employee share purchase plan Paid vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and well-being programs Ref: Pittsburgh
11/09/2026
Full time
Job Description Job Description Principal Enterprise Architect Job Category: Software Development / Engineering Job Type: Permanent Full-Time Openings: 1 Locations: Lafayette, LA Knoxville, TN Columbia, SC Birmingham, AL Position Description We are seeking a Principal Enterprise Architect to support enterprise-wide Application Portfolio Management (APM), Technology Portfolio Management (TPM), and modernization initiatives within a large financial services environment. This role will help mature how application and technology portfolios are assessed, governed, rationalized, and modernized. The Principal Enterprise Architect will establish portfolio frameworks, improve traceability across business capabilities and technology assets, and transform architecture information into structured data that supports informed investment and modernization decisions. The role will work closely with Enterprise Architecture, Business Architecture, Product, Engineering, and Portfolio Management teams and utilize enterprise architecture platforms such as ARIS, Alfabet, or comparable tools . Experience supporting modernization initiatives within AWS-heavy cloud environments is highly valuable. Required Qualifications 10+ years of Enterprise Architecture experience within large, complex enterprise environments. Strong hands-on experience with Application Portfolio Management (APM) and Technology Portfolio Management (TPM) . Experience evaluating application and technology portfolios for: Modernization Rationalization Lifecycle management Technical health Strong understanding of enterprise architecture modeling, metamodels, architecture repositories, and Architecture-as-Data practices . Hands-on experience with ARIS, Alfabet, or comparable Enterprise Architecture Management platforms . Ability to establish and maintain relationships across: Business capabilities Value streams Applications Technologies Supporting processes Experience developing: Portfolio assessment criteria Modernization scorecards Architecture metrics Guardrails Governance standards Strong understanding of cloud modernization , preferably within AWS-heavy enterprise environments . Experience translating architecture and portfolio data into actionable recommendations for technology and business stakeholders. Strong communication and stakeholder management skills. Ability to influence senior leaders and cross-functional teams . Financial services or other highly regulated industry experience is strongly preferred. Education Bachelor's degree in Computer Science, Information Systems, or a related field. Compensation & Benefits A reasonable estimate of the current compensation range for this role in the U.S. is $129,100 - $226,200 , depending on skills, experience, training, certifications, and other relevant factors. Eligible employees may receive benefits including: Competitive compensation Comprehensive insurance options 401(k) matching contributions Employee share purchase plan Paid vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and well-being programs Ref: Pittsburgh
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Job Responsibilities Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Job Requirements AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Education Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
11/09/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Job Responsibilities Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Job Requirements AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Education Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Distinguished Engineer - AI Infrastructure We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Core Expertise Required: AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Job Requirements About the team ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. What will you do: Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
11/09/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Distinguished Engineer - AI Infrastructure We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Core Expertise Required: AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Job Requirements About the team ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. What will you do: Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary We are looking for a Distinguished Engineer (DE) reporting into Cloud Business Unit SVP&GM. Someone in this role will get the opportunity to work on building and scaling NetApp architecture and experience across all three major cloud services - Amazon Web Services, Microsoft Azure, and Google Cloud as NetApp storage is first party integrated into all these three cloud providers. This is a technical leadership role which will require collaborating with other technical leaders and software engineers across NetApp to drive innovation, engineering excellence, and designing scalable architectures. It is expected that someone in this role will work on most complex engineering problems in space of service fundamentals (availability, reliability, performance, and scalability), developer velocity (CD/CI, modern canary, and real user telemetry-based testing) and designing fault tolerant, highly available and low latency control plane architectures. To earn the respect of the NetApp software engineering community and to keep their tools sharp, Distinguished Engineers (DEs) at NetApp are hands-on practitioners, not consultants. So, it is expected that someone in this role should be able to code and serve as role model for the NetApp technical community. It is expected the person in the role will devote 40% or more of their time in producing artifacts, such as vision statements, design documents, and source code. Prior experience working as a principal or senior principal engineer in one or more high scale, geo distributed applications or services built on either of the major cloud providers will be highly preferred. Prior experience working on storage systems is preferred but not mandatory. Key Responsibilities Lead the definition, design, architecture quality, implementation, and delivery of the most advanced, most difficult, most cross-cutting, and/or most ambiguous challenges spanning across the Cloud business unit. Operate with independence and act as force multipliers to the benefit of the company, delivering on its most complex challenges. Foster a culture of learning and experimentation, and advocate for best engineering, QA, and Operational practices for the entire business unit. Serve as a technical leader on demanding, cross-functional engineering projects. The expectation will be to functionally decompose complex problems into simple, straightforward solutions and fully understand system interdependencies and limitation. Understand not just the technical and product capabilities but the nuances of the NetApp cloud business and help to understand and balance conflicting stakeholder objectives, while simultaneously building trust and demonstrating empathy with customers' needs. Architect and build modern CD/CI infrastructure which works all the time for several hundred developers working on multitude of interconnected software deployment pipelines. Architect and design modern, cloud native QA framework and components. Assist in the career development of others, actively coach and mentor other senior and principal engineers on advanced technical issues. Contribute to building intellectual property through patents. Job Requirements Minimum of 10+ years of experience as software engineer. 4+ years hands-on experience as a senior Principal Engineer leading multiple software engineering teams. Expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices. Expert in designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture). Extensive experience building fault tolerant and high scale distributed architecture on one of the major cloud providers. Extensive experience of cloud native application or services operations, data management, migration, and security. Excellent communication and writing skills, with the ability to effectively engage with customers, stakeholders, and the engineering community. Proactive and self-driven, with the ability to work independently and take ownership of initiatives. Experience operating and troubleshooting reliable, scalable software systems. Experience building fully automated testing frameworks from code check-in to deployment. Proficient in at least one modern programming language such as Java, Typescript, Python, or Ruby. Prior experience building services or applications in cloud-native architectures using either AWS, Azure, or Google cloud. Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). Decent understanding of storage architectures, design patterns, and best practices. Preferred will be experience with storage technologies such as RAID, Volumes, Replication solutions. Assist in the career development of others, actively coach and mentor other senior and principal engineers on advanced technical issues. Contribute to building intellectual property through patents. Education Bachelor's degree in computer science or a related field or equivalent experience. Compensation: The target salary range for this position is $285,000-355,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
11/09/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary We are looking for a Distinguished Engineer (DE) reporting into Cloud Business Unit SVP&GM. Someone in this role will get the opportunity to work on building and scaling NetApp architecture and experience across all three major cloud services - Amazon Web Services, Microsoft Azure, and Google Cloud as NetApp storage is first party integrated into all these three cloud providers. This is a technical leadership role which will require collaborating with other technical leaders and software engineers across NetApp to drive innovation, engineering excellence, and designing scalable architectures. It is expected that someone in this role will work on most complex engineering problems in space of service fundamentals (availability, reliability, performance, and scalability), developer velocity (CD/CI, modern canary, and real user telemetry-based testing) and designing fault tolerant, highly available and low latency control plane architectures. To earn the respect of the NetApp software engineering community and to keep their tools sharp, Distinguished Engineers (DEs) at NetApp are hands-on practitioners, not consultants. So, it is expected that someone in this role should be able to code and serve as role model for the NetApp technical community. It is expected the person in the role will devote 40% or more of their time in producing artifacts, such as vision statements, design documents, and source code. Prior experience working as a principal or senior principal engineer in one or more high scale, geo distributed applications or services built on either of the major cloud providers will be highly preferred. Prior experience working on storage systems is preferred but not mandatory. Key Responsibilities Lead the definition, design, architecture quality, implementation, and delivery of the most advanced, most difficult, most cross-cutting, and/or most ambiguous challenges spanning across the Cloud business unit. Operate with independence and act as force multipliers to the benefit of the company, delivering on its most complex challenges. Foster a culture of learning and experimentation, and advocate for best engineering, QA, and Operational practices for the entire business unit. Serve as a technical leader on demanding, cross-functional engineering projects. The expectation will be to functionally decompose complex problems into simple, straightforward solutions and fully understand system interdependencies and limitation. Understand not just the technical and product capabilities but the nuances of the NetApp cloud business and help to understand and balance conflicting stakeholder objectives, while simultaneously building trust and demonstrating empathy with customers' needs. Architect and build modern CD/CI infrastructure which works all the time for several hundred developers working on multitude of interconnected software deployment pipelines. Architect and design modern, cloud native QA framework and components. Assist in the career development of others, actively coach and mentor other senior and principal engineers on advanced technical issues. Contribute to building intellectual property through patents. Job Requirements Minimum of 10+ years of experience as software engineer. 4+ years hands-on experience as a senior Principal Engineer leading multiple software engineering teams. Expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices. Expert in designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture). Extensive experience building fault tolerant and high scale distributed architecture on one of the major cloud providers. Extensive experience of cloud native application or services operations, data management, migration, and security. Excellent communication and writing skills, with the ability to effectively engage with customers, stakeholders, and the engineering community. Proactive and self-driven, with the ability to work independently and take ownership of initiatives. Experience operating and troubleshooting reliable, scalable software systems. Experience building fully automated testing frameworks from code check-in to deployment. Proficient in at least one modern programming language such as Java, Typescript, Python, or Ruby. Prior experience building services or applications in cloud-native architectures using either AWS, Azure, or Google cloud. Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). Decent understanding of storage architectures, design patterns, and best practices. Preferred will be experience with storage technologies such as RAID, Volumes, Replication solutions. Assist in the career development of others, actively coach and mentor other senior and principal engineers on advanced technical issues. Contribute to building intellectual property through patents. Education Bachelor's degree in computer science or a related field or equivalent experience. Compensation: The target salary range for this position is $285,000-355,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
11/09/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
Amazon Development Center U.S., Inc.
Seattle, Washington
Job Description We're at an exciting juncture to redefine the future of EC2 networking for Cloud Computing in 2026. To achieve our ambitious goals, we're expanding our team and looking for talented engineers like you to be part of this journey. You will be part of a team that owns the software-defined networking (SDN) dataplane stack that powers EC2 networking across diverse applications such as Machine Learning, Cloud Gaming, Health, Fintech, and Video Streaming. Your work will impact millions of customers globally, delivering secure, scalable, and high-performance networking solutions at incredible scale. As a Sr. SDE on this team, you will own defining, implementing, and delivering performance and availability optimizations that power Machine Learning workloads across HPC and Accelerated Platforms in EC2 Nitro. We are seeking a Sr. Software Engineer with experience in Dataplane development, System Software/Embedded software, Cloud Computing, and Networking to join our team. This role will allow you to influence and impact multiple technology areas, providing an opportunity to innovate across a variety of platforms and systems. With the extensive network and access to Principal, Sr. Principal and Distinguished Engineers across EC2, AWS and Amazon, you are surrounded by talent that will provide you opportunities to grow your skills and knowledge. Key job responsibilities - Lead the end-to-end design, scoping, implementation, and integration testing of performance optimizations and dataplane features that run on the EC2 Nitro System that power Machine Learning workloads. - You set high standards for development processes, tools, and automation to enhance team productivity and quality. - Own the team architecture and define best engineering practices on design and coding. - You identify business problems and opportunities, and advocate for technical solutions that influences the technical roadmap for your team and partner teams. - Mentor junior engineers with scoping, design, and developing scalable and maintainable code. - Collaborate with Principal Engineers, Product Managers, Sr TPMs, and cross-functional teams to define requirements, system architectures, and implement robust and scalable solutions. BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent - 7+ years of non-internship professional software development experience - 7+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Experience as a mentor, tech lead or leading an engineering team - Experience in embedded development in C/C++ - Knowledge of system performance, memory management, and parallel computing principles PREFERRED QUALIFICATIONS- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution - Knowledge of machine learning model architecture and inference - Experience developing low-level systems software, networking dataplane, or performance-critical services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, WA, Seattle - 168 400.00 USD annually
11/09/2026
Full time
Job Description We're at an exciting juncture to redefine the future of EC2 networking for Cloud Computing in 2026. To achieve our ambitious goals, we're expanding our team and looking for talented engineers like you to be part of this journey. You will be part of a team that owns the software-defined networking (SDN) dataplane stack that powers EC2 networking across diverse applications such as Machine Learning, Cloud Gaming, Health, Fintech, and Video Streaming. Your work will impact millions of customers globally, delivering secure, scalable, and high-performance networking solutions at incredible scale. As a Sr. SDE on this team, you will own defining, implementing, and delivering performance and availability optimizations that power Machine Learning workloads across HPC and Accelerated Platforms in EC2 Nitro. We are seeking a Sr. Software Engineer with experience in Dataplane development, System Software/Embedded software, Cloud Computing, and Networking to join our team. This role will allow you to influence and impact multiple technology areas, providing an opportunity to innovate across a variety of platforms and systems. With the extensive network and access to Principal, Sr. Principal and Distinguished Engineers across EC2, AWS and Amazon, you are surrounded by talent that will provide you opportunities to grow your skills and knowledge. Key job responsibilities - Lead the end-to-end design, scoping, implementation, and integration testing of performance optimizations and dataplane features that run on the EC2 Nitro System that power Machine Learning workloads. - You set high standards for development processes, tools, and automation to enhance team productivity and quality. - Own the team architecture and define best engineering practices on design and coding. - You identify business problems and opportunities, and advocate for technical solutions that influences the technical roadmap for your team and partner teams. - Mentor junior engineers with scoping, design, and developing scalable and maintainable code. - Collaborate with Principal Engineers, Product Managers, Sr TPMs, and cross-functional teams to define requirements, system architectures, and implement robust and scalable solutions. BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent - 7+ years of non-internship professional software development experience - 7+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Experience as a mentor, tech lead or leading an engineering team - Experience in embedded development in C/C++ - Knowledge of system performance, memory management, and parallel computing principles PREFERRED QUALIFICATIONS- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution - Knowledge of machine learning model architecture and inference - Experience developing low-level systems software, networking dataplane, or performance-critical services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, WA, Seattle - 168 400.00 USD annually
Job Description Job Description: Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That's where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn't theoretical work. It's real systems, at real scale, people solving some of the hardest challenges in technology today. We're looking for people who want to build, solve, and operate at that level. Join us and let's shape the future of data.Job Description The Senior Systems Architect is a senior technical leader responsible for the architecture, engineering, standardization, and evolution of enterprise compute and infrastructure platforms. This role requires broad hands-on expertise across enterprise virtualization, Windows and Linux, server infrastructure, automation, containers, and compute integration with storage and networking. The successful candidate will be equally comfortable developing architecture strategy, evaluating new technologies, creating automation, and troubleshooting complex production issues. A primary objective of the role is transforming infrastructure operations from manual administration into standardized, automated, policy-driven platform services. The architect will establish technical standards, lead modernization efforts, reduce operational complexity, and improve reliability, scalability, security, and cost efficiency. The role works closely with Data Center Operations, Storage Architecture, Network Engineering, Security, Cloud Engineering, Application teams, Manufacturing, and technology vendors. Key Responsibilities Infrastructure Architecture & Engineering Serve as a senior technical authority for enterprise compute, virtualization, Windows, Linux, container, and server infrastructure. Develop architecture standards and reference designs for scalable, resilient, secure, and supportable infrastructure. Architect virtualization and compute solutions across platforms such as Hyper-V, VMware, Nutanix AHV/KVM, and emerging technologies. Define standards for operating system deployment, configuration, lifecycle management, patching, upgrades, security, high availability, disaster recovery, capacity, and performance. Establish enterprise server hardware standards covering compute, memory, accelerators, firmware, network interfaces, power, cooling, and lifecycle management. Evaluate new infrastructure technologies through technical assessments, proof-of-concepts, benchmarking, and total-cost-of-ownership analysis. Lead complex troubleshooting and root-cause analysis across compute, virtualization, operating systems, storage, networking, and application dependencies. Drive platform modernization, consolidation, migration, technology refresh, and infrastructure lifecycle initiatives. Automation, AI & Platform Engineering Lead infrastructure automation and platform-engineering strategy across compute and related data center technologies. Identify repetitive operational activities and replace them with standardized, automated, policy-driven workflows. Develop automation using technologies such as PowerShell, Python, Ansible, Terraform, APIs, Git, and CI/CD platforms. Apply Infrastructure as Code and software-engineering practices including source control, reusable modules, peer review, testing, release management, and automated validation. Automate provisioning, configuration, patching, upgrades, firmware, compliance, vulnerability remediation, monitoring integration, and infrastructure retirement. Integrate automation with enterprise systems including ITSM, CMDB, observability, security, vulnerability management, and asset management. Develop self-service and API-driven infrastructure capabilities that reduce manual administrative work. Evaluate and responsibly apply AI, AI agents, and agentic automation to infrastructure engineering, operations, troubleshooting, documentation, and analysis. Infrastructure Integration Partner with the Principal Storage Architect to ensure compute and virtualization platforms integrate effectively with enterprise storage. Define compute-side requirements for storage connectivity, availability, capacity, performance, resiliency, and interoperability. Own architecture and standards for server and hypervisor networking, including host connectivity, NIC configuration, virtual networking, resiliency, performance, and storage-related network traffic. Partner with Network Engineering on physical connectivity, VLANs, routing, addressing, network fabrics, and data center network integration. Maintain clear ownership boundaries: this role owns server and hypervisor networking; enterprise switching, routing, firewall, and network architecture remain with Network Engineering. Work with infrastructure vendors on technology roadmaps, platform supportability, lifecycle planning, technical escalations, and architecture evaluations. Technical Leadership Develop and maintain architecture standards, reference architectures, technology roadmaps, design documentation, and architecture decisions. Establish standards for infrastructure reliability, security, observability, lifecycle management, automation, and supportability. Evaluate technologies based on scalability, performance, reliability, security, operational complexity, automation potential, and total cost of ownership. Partner with Security teams on infrastructure hardening, vulnerability management, compliance, and Zero Trust requirements. Present technical strategies, risks, tradeoffs, and investment recommendations to engineering and executive leadership. Serve as a senior escalation resource and mentor engineers across the infrastructure organization. Lead cross-functional technical initiatives and drive consensus across organizations without requiring direct authority. Qualifications 12+ years of progressive enterprise infrastructure engineering, architecture, or closely related experience, including substantial hands-on responsibility for production environments. Demonstrated experience designing and supporting large-scale, business-critical enterprise infrastructure. Deep experience with one or more enterprise virtualization platforms such as Hyper-V, VMware, Nutanix AHV, KVM, or comparable technologies, with the ability to rapidly learn additional platforms. Strong enterprise experience with Windows Server and Linux. Experience with container technologies and orchestration platforms such as Docker, Kubernetes, OpenShift, or comparable platforms. Significant experience with enterprise server platforms such as HPE, Dell, or comparable technologies. Strong understanding of storage and networking sufficient to design and troubleshoot compute integration with those technologies. Demonstrated infrastructure automation experience using PowerShell, Python, Ansible, Terraform, APIs, or comparable technologies. Experience applying Infrastructure as Code, source control, CI/CD, configuration management, or similar software-engineering practices to infrastructure. Proven ability to troubleshoot complex issues across multiple infrastructure domains. Demonstrated ability to create technical standards and translate architecture into successful production implementations. Preferred Experience Experience in several of the following areas is beneficial; candidates are not expected to have expertise in all of them: Nutanix, KVM, HCI, or software-defined infrastructure Kubernetes or enterprise container platforms Azure Arc, Azure Local, or hybrid infrastructure GitOps, Infrastructure as Code, and CI/CD AI-assisted engineering and agentic automation Enterprise monitoring and observability ITSM, CMDB, security, and vulnerability-management integration Redfish, REST APIs, and hardware-management automation Data center infrastructure management Large-scale platform migrations and technology refresh programs Manufacturing, semiconductor, high-performance engineering, or similarly complex environments Key Competencies Deep technical curiosity and the ability to rapidly learn unfamiliar technologies. Comfortable moving between strategic architecture and hands-on technical investigation. Strong bias toward automation, standardization, simplification, and elimination of repetitive work. Strong analytical approach to reliability, performance, scalability, security, supportability, and cost. Ability to communicate complex technical concepts to both engineering and executive audiences. Ability to work across organizational boundaries and influence technical direction without direct authority. Strong mentoring skills and a desire to raise the technical capability of the broader organization. Willingness to challenge established assumptions using data, testing, and engineering analysis. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status . click apply for full job details
11/09/2026
Full time
Job Description Job Description: Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That's where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn't theoretical work. It's real systems, at real scale, people solving some of the hardest challenges in technology today. We're looking for people who want to build, solve, and operate at that level. Join us and let's shape the future of data.Job Description The Senior Systems Architect is a senior technical leader responsible for the architecture, engineering, standardization, and evolution of enterprise compute and infrastructure platforms. This role requires broad hands-on expertise across enterprise virtualization, Windows and Linux, server infrastructure, automation, containers, and compute integration with storage and networking. The successful candidate will be equally comfortable developing architecture strategy, evaluating new technologies, creating automation, and troubleshooting complex production issues. A primary objective of the role is transforming infrastructure operations from manual administration into standardized, automated, policy-driven platform services. The architect will establish technical standards, lead modernization efforts, reduce operational complexity, and improve reliability, scalability, security, and cost efficiency. The role works closely with Data Center Operations, Storage Architecture, Network Engineering, Security, Cloud Engineering, Application teams, Manufacturing, and technology vendors. Key Responsibilities Infrastructure Architecture & Engineering Serve as a senior technical authority for enterprise compute, virtualization, Windows, Linux, container, and server infrastructure. Develop architecture standards and reference designs for scalable, resilient, secure, and supportable infrastructure. Architect virtualization and compute solutions across platforms such as Hyper-V, VMware, Nutanix AHV/KVM, and emerging technologies. Define standards for operating system deployment, configuration, lifecycle management, patching, upgrades, security, high availability, disaster recovery, capacity, and performance. Establish enterprise server hardware standards covering compute, memory, accelerators, firmware, network interfaces, power, cooling, and lifecycle management. Evaluate new infrastructure technologies through technical assessments, proof-of-concepts, benchmarking, and total-cost-of-ownership analysis. Lead complex troubleshooting and root-cause analysis across compute, virtualization, operating systems, storage, networking, and application dependencies. Drive platform modernization, consolidation, migration, technology refresh, and infrastructure lifecycle initiatives. Automation, AI & Platform Engineering Lead infrastructure automation and platform-engineering strategy across compute and related data center technologies. Identify repetitive operational activities and replace them with standardized, automated, policy-driven workflows. Develop automation using technologies such as PowerShell, Python, Ansible, Terraform, APIs, Git, and CI/CD platforms. Apply Infrastructure as Code and software-engineering practices including source control, reusable modules, peer review, testing, release management, and automated validation. Automate provisioning, configuration, patching, upgrades, firmware, compliance, vulnerability remediation, monitoring integration, and infrastructure retirement. Integrate automation with enterprise systems including ITSM, CMDB, observability, security, vulnerability management, and asset management. Develop self-service and API-driven infrastructure capabilities that reduce manual administrative work. Evaluate and responsibly apply AI, AI agents, and agentic automation to infrastructure engineering, operations, troubleshooting, documentation, and analysis. Infrastructure Integration Partner with the Principal Storage Architect to ensure compute and virtualization platforms integrate effectively with enterprise storage. Define compute-side requirements for storage connectivity, availability, capacity, performance, resiliency, and interoperability. Own architecture and standards for server and hypervisor networking, including host connectivity, NIC configuration, virtual networking, resiliency, performance, and storage-related network traffic. Partner with Network Engineering on physical connectivity, VLANs, routing, addressing, network fabrics, and data center network integration. Maintain clear ownership boundaries: this role owns server and hypervisor networking; enterprise switching, routing, firewall, and network architecture remain with Network Engineering. Work with infrastructure vendors on technology roadmaps, platform supportability, lifecycle planning, technical escalations, and architecture evaluations. Technical Leadership Develop and maintain architecture standards, reference architectures, technology roadmaps, design documentation, and architecture decisions. Establish standards for infrastructure reliability, security, observability, lifecycle management, automation, and supportability. Evaluate technologies based on scalability, performance, reliability, security, operational complexity, automation potential, and total cost of ownership. Partner with Security teams on infrastructure hardening, vulnerability management, compliance, and Zero Trust requirements. Present technical strategies, risks, tradeoffs, and investment recommendations to engineering and executive leadership. Serve as a senior escalation resource and mentor engineers across the infrastructure organization. Lead cross-functional technical initiatives and drive consensus across organizations without requiring direct authority. Qualifications 12+ years of progressive enterprise infrastructure engineering, architecture, or closely related experience, including substantial hands-on responsibility for production environments. Demonstrated experience designing and supporting large-scale, business-critical enterprise infrastructure. Deep experience with one or more enterprise virtualization platforms such as Hyper-V, VMware, Nutanix AHV, KVM, or comparable technologies, with the ability to rapidly learn additional platforms. Strong enterprise experience with Windows Server and Linux. Experience with container technologies and orchestration platforms such as Docker, Kubernetes, OpenShift, or comparable platforms. Significant experience with enterprise server platforms such as HPE, Dell, or comparable technologies. Strong understanding of storage and networking sufficient to design and troubleshoot compute integration with those technologies. Demonstrated infrastructure automation experience using PowerShell, Python, Ansible, Terraform, APIs, or comparable technologies. Experience applying Infrastructure as Code, source control, CI/CD, configuration management, or similar software-engineering practices to infrastructure. Proven ability to troubleshoot complex issues across multiple infrastructure domains. Demonstrated ability to create technical standards and translate architecture into successful production implementations. Preferred Experience Experience in several of the following areas is beneficial; candidates are not expected to have expertise in all of them: Nutanix, KVM, HCI, or software-defined infrastructure Kubernetes or enterprise container platforms Azure Arc, Azure Local, or hybrid infrastructure GitOps, Infrastructure as Code, and CI/CD AI-assisted engineering and agentic automation Enterprise monitoring and observability ITSM, CMDB, security, and vulnerability-management integration Redfish, REST APIs, and hardware-management automation Data center infrastructure management Large-scale platform migrations and technology refresh programs Manufacturing, semiconductor, high-performance engineering, or similarly complex environments Key Competencies Deep technical curiosity and the ability to rapidly learn unfamiliar technologies. Comfortable moving between strategic architecture and hands-on technical investigation. Strong bias toward automation, standardization, simplification, and elimination of repetitive work. Strong analytical approach to reliability, performance, scalability, security, supportability, and cost. Ability to communicate complex technical concepts to both engineering and executive audiences. Ability to work across organizational boundaries and influence technical direction without direct authority. Strong mentoring skills and a desire to raise the technical capability of the broader organization. Willingness to challenge established assumptions using data, testing, and engineering analysis. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status . click apply for full job details
Amazon Development Center U.S., Inc.
Austin, Texas
Job Description What happens when you combine startup speed with Amazon-scale impact? You get this team. Amazon Enterprise Security Products is a newly launched group building intelligent, cloud-agnostic security tools using AI-first development practices. Here, you build AI and you build with AI - at the same time. This is not a traditional SDE role. It's a chance to shape the future of security tooling with a small, fast team that ships like a startup and deploys like Amazon. Key job responsibilities Design, build, and ship AI-powered security products: Own the full lifecycle from architecture through production deployment of large-scale, multi-tiered distributed systems that protect AWS Customers. Leverage agentic AI development practices to accelerate every phase. Engineer end-to-end, full-stack experiences: Build across the entire stack with intuitive front-end interfaces, robust back-end services and REST APIs, and intelligent middleware. Deploy on AWS while designing for cloud-agnostic, multi-cloud environments so customers are protected wherever they operate. What you build: Design and implement the intelligent systems customers interact with - agentic architectures, conversational interfaces, and automation workflows that make AI-first security real at scale. How you build: Use AI tools and techniques (established and experimental) to write, test, review, and ship code faster. Multiplying your own velocity, quality, and creative output across greenfield and brownfield projects. Plan, estimate, and drive delivery: Lead implementation planning, effort estimation, and phased rollouts across systems and operations; you own outcomes with the autonomy and accountability expected in a high-trust startup environment. Prototype rapidly and innovate relentlessly: Validate hypotheses with customers, iterate quickly, and bring a builder's mindset every day. The best idea wins here regardless of where it comes from. Partner across disciplines: Work directly with security researchers, applied scientists, product managers, and UX designers to shape product direction and turn customer needs into technical solutions. Small team means short lines between you and the decision. Own operational excellence: Participate in on-call rotations, drive root-cause analysis, and continuously raise the bar on reliability, performance, and security of the systems you build. You ship it, you run it Elevate the team - and yourself: Contribute to technical reviews, mentor teammates, and champion AI-first development practices. You'll build the engineering culture of a fast-growing team from the ground floor, and in the process become the kind of engineer who has shaped a product, scaled an organization, and defined how modern security software gets built. A day in the life No two days look the same on this fast growing, AI first development team. You might start your morning reviewing output from overnight agentic coding sessions, then dive into building a RAG pipeline or designing APIs that connect intelligent interfaces to real time threat data across multiple clouds. After lunch, you join a design session with senior and principal engineers where your ideas carry weight regardless of title. You own features end to end, ship using the latest AI assisted development workflows, and see your work reach production fast. This is where builders thrive. About the team Amazon Enterprise Security Products is built by builders who tackle challenges others might consider too ambitious. We're a small team where there are no layers between you and the decision, no waiting quarters to see your work reach customers. Every team member brings an owner's mentality. If there's a problem worth solving, we solve it. No mission is beyond reach, no detail beneath our attention. We move fast, we ship fast, and we learn from what we ship. This is where builders who want to make the impossible routine come to do their best work. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - Experience in AI assisted or agentic coding practices PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience building agentic coding processes (Ralph loop, parallelized agentic development, etc.) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Austin - 143 400.00 USD annually
11/09/2026
Full time
Job Description What happens when you combine startup speed with Amazon-scale impact? You get this team. Amazon Enterprise Security Products is a newly launched group building intelligent, cloud-agnostic security tools using AI-first development practices. Here, you build AI and you build with AI - at the same time. This is not a traditional SDE role. It's a chance to shape the future of security tooling with a small, fast team that ships like a startup and deploys like Amazon. Key job responsibilities Design, build, and ship AI-powered security products: Own the full lifecycle from architecture through production deployment of large-scale, multi-tiered distributed systems that protect AWS Customers. Leverage agentic AI development practices to accelerate every phase. Engineer end-to-end, full-stack experiences: Build across the entire stack with intuitive front-end interfaces, robust back-end services and REST APIs, and intelligent middleware. Deploy on AWS while designing for cloud-agnostic, multi-cloud environments so customers are protected wherever they operate. What you build: Design and implement the intelligent systems customers interact with - agentic architectures, conversational interfaces, and automation workflows that make AI-first security real at scale. How you build: Use AI tools and techniques (established and experimental) to write, test, review, and ship code faster. Multiplying your own velocity, quality, and creative output across greenfield and brownfield projects. Plan, estimate, and drive delivery: Lead implementation planning, effort estimation, and phased rollouts across systems and operations; you own outcomes with the autonomy and accountability expected in a high-trust startup environment. Prototype rapidly and innovate relentlessly: Validate hypotheses with customers, iterate quickly, and bring a builder's mindset every day. The best idea wins here regardless of where it comes from. Partner across disciplines: Work directly with security researchers, applied scientists, product managers, and UX designers to shape product direction and turn customer needs into technical solutions. Small team means short lines between you and the decision. Own operational excellence: Participate in on-call rotations, drive root-cause analysis, and continuously raise the bar on reliability, performance, and security of the systems you build. You ship it, you run it Elevate the team - and yourself: Contribute to technical reviews, mentor teammates, and champion AI-first development practices. You'll build the engineering culture of a fast-growing team from the ground floor, and in the process become the kind of engineer who has shaped a product, scaled an organization, and defined how modern security software gets built. A day in the life No two days look the same on this fast growing, AI first development team. You might start your morning reviewing output from overnight agentic coding sessions, then dive into building a RAG pipeline or designing APIs that connect intelligent interfaces to real time threat data across multiple clouds. After lunch, you join a design session with senior and principal engineers where your ideas carry weight regardless of title. You own features end to end, ship using the latest AI assisted development workflows, and see your work reach production fast. This is where builders thrive. About the team Amazon Enterprise Security Products is built by builders who tackle challenges others might consider too ambitious. We're a small team where there are no layers between you and the decision, no waiting quarters to see your work reach customers. Every team member brings an owner's mentality. If there's a problem worth solving, we solve it. No mission is beyond reach, no detail beneath our attention. We move fast, we ship fast, and we learn from what we ship. This is where builders who want to make the impossible routine come to do their best work. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - Experience in AI assisted or agentic coding practices PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience building agentic coding processes (Ralph loop, parallelized agentic development, etc.) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Austin - 143 400.00 USD annually
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Role: The Principal AI Platform Infrastructure Architect owns the enterprise architecture strategy for the firm's agentic infrastructure domain, including agent orchestration, identity, gateway and policy services, and model-hosting and agent-runtime environments. This individual-contributor role sets the technical direction for architects and engineers while remaining hands-on in prototyping and validating patterns before enterprise adoption. Responsibilities of the Role: Define and maintain the enterprise architecture roadmap, and publish reference architectures and blueprints for agent orchestration, identity, gateway and policy services, and model-hosting and agent-runtime environments. Lead agentic infrastructure decisions across programs, products, and platforms, advising senior technology and business leaders and resolving escalations involving enterprise risk, cost, or cross-domain tradeoffs. Establish architecture standards and review criteria for the security, resilience, observability, performance, and cost management of agentic infrastructure, aligned with enterprise technology, risk, and financial objectives. Lead the architecture of complex, multi-domain agentic initiatives, documenting technical decisions, dependencies, tradeoffs, and their effects on business, risk, and cost outcomes. Build working prototypes and reference implementations to validate emerging agentic infrastructure patterns, document their constraints, and establish the criteria delivery teams must meet for production use. Define operational readiness and lifecycle requirements for shared agentic infrastructure patterns, including support ownership, resilience, observability, versioning, compatibility, and deprecation. Guide platform, security, and infrastructure engineering teams in adopting shared agentic infrastructure patterns and modules that reduce duplicated engineering and accelerate delivery. Mentor architects and infrastructure engineers through architecture reviews, technical guidance, and reusable examples appropriate to their delivery context. Evaluate emerging agentic AI and generative AI infrastructure technologies, and publish recommendations based on technical validation, security and operational risk, cost, integration complexity, and long-term maintainability. Requirements of the Role: Experience owning architecture decisions for complex infrastructure initiatives spanning multiple technical domains, delivery teams, or business areas at enterprise or portfolio scale. Hands-on experience designing or validating infrastructure for agentic artificial intelligence platforms, with depth in several of the following areas: agent orchestration, workload identity, gateways, policy enforcement, model hosting, or agent-runtime environments. Broad infrastructure architecture experience with technical depth in one or more domains such as cloud platforms, security and identity, networking, compute, or platform engineering. Experience building prototypes or reference implementations and translating validated findings into reference architectures, reusable patterns, and production-readiness criteria. Ability to apply continuous integration and continuous delivery, infrastructure as code, configuration management, automated testing, and observability practices to infrastructure architecture and reference implementations. Ability to explain architecture decisions, alternatives, dependencies, and tradeoffs to engineering teams, architects, senior leaders, and executives; align stakeholders across organizational boundaries; and mentor senior technical practitioners. Bachelor's degree in a relevant discipline or equivalent experience. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/08/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Role: The Principal AI Platform Infrastructure Architect owns the enterprise architecture strategy for the firm's agentic infrastructure domain, including agent orchestration, identity, gateway and policy services, and model-hosting and agent-runtime environments. This individual-contributor role sets the technical direction for architects and engineers while remaining hands-on in prototyping and validating patterns before enterprise adoption. Responsibilities of the Role: Define and maintain the enterprise architecture roadmap, and publish reference architectures and blueprints for agent orchestration, identity, gateway and policy services, and model-hosting and agent-runtime environments. Lead agentic infrastructure decisions across programs, products, and platforms, advising senior technology and business leaders and resolving escalations involving enterprise risk, cost, or cross-domain tradeoffs. Establish architecture standards and review criteria for the security, resilience, observability, performance, and cost management of agentic infrastructure, aligned with enterprise technology, risk, and financial objectives. Lead the architecture of complex, multi-domain agentic initiatives, documenting technical decisions, dependencies, tradeoffs, and their effects on business, risk, and cost outcomes. Build working prototypes and reference implementations to validate emerging agentic infrastructure patterns, document their constraints, and establish the criteria delivery teams must meet for production use. Define operational readiness and lifecycle requirements for shared agentic infrastructure patterns, including support ownership, resilience, observability, versioning, compatibility, and deprecation. Guide platform, security, and infrastructure engineering teams in adopting shared agentic infrastructure patterns and modules that reduce duplicated engineering and accelerate delivery. Mentor architects and infrastructure engineers through architecture reviews, technical guidance, and reusable examples appropriate to their delivery context. Evaluate emerging agentic AI and generative AI infrastructure technologies, and publish recommendations based on technical validation, security and operational risk, cost, integration complexity, and long-term maintainability. Requirements of the Role: Experience owning architecture decisions for complex infrastructure initiatives spanning multiple technical domains, delivery teams, or business areas at enterprise or portfolio scale. Hands-on experience designing or validating infrastructure for agentic artificial intelligence platforms, with depth in several of the following areas: agent orchestration, workload identity, gateways, policy enforcement, model hosting, or agent-runtime environments. Broad infrastructure architecture experience with technical depth in one or more domains such as cloud platforms, security and identity, networking, compute, or platform engineering. Experience building prototypes or reference implementations and translating validated findings into reference architectures, reusable patterns, and production-readiness criteria. Ability to apply continuous integration and continuous delivery, infrastructure as code, configuration management, automated testing, and observability practices to infrastructure architecture and reference implementations. Ability to explain architecture decisions, alternatives, dependencies, and tradeoffs to engineering teams, architects, senior leaders, and executives; align stakeholders across organizational boundaries; and mentor senior technical practitioners. Bachelor's degree in a relevant discipline or equivalent experience. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director of Data Science, are you ready to lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems? We are seeking a visionary Director of Data Science to architect and scale our next-generation AI capabilities. In this role, you will lead a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. You possess the agility to navigate rapidly shifting AI paradigms, the architectural vision to design scalable systems from ideation to production-grade performance, and the leadership to bridge the gap between cutting-edge research and core business value. If you thrive at the intersection of AI strategy, technical execution, and organizational transformation, we want you to lead our future. What you will do: Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation. Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting. Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment. Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency. Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges. Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards. Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance. Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments. Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management. Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled. What you have: 8+ years of progressive experience in machine learning, advanced data science, and AI development-with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production-OR an Advanced Degree (Master's or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience. 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes. Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation. Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem. Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration). Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems. Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders. Compensation range: The salary range for this position is: $189,370 - $361,950 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides elevated level of technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Advanced understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to correlate logs, traces, metrics, transaction flows, infrastructure telemetry, and application performance data to identify complex failure modes, determine root causes, assess business impact, and drive long-term reliability improvements. Advanced working knowledge of Kubernetes, OpenShift, Docker containers, and microservice-based architectures, including the ability to troubleshoot complex distributed-system failures, evaluate platform health, recommend recovery strategies, and influence operational best practices. Advanced understanding of API-driven architectures, integration patterns, authentication mechanisms, and service dependencies, including the ability to analyze end-to-end transaction flows, identify integration failures, and recommend architectural and operational improvements. Advanced experience with ServiceNow, Jira, Confluence, and similar operational platforms, including administration of operational workflows, development of knowledge-management standards, reporting and trend analysis, and driving improvements to support processes and operational effectiveness. Advanced knowledge of Incident, Problem, Change, Event, and Knowledge Management practices. What sets you apart: 4+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. 2+ years of experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Advanced analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Experience working with observability tools, driving automation, service resiliency, SRE principles, and operational process improvements. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides elevated level of technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Advanced understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to correlate logs, traces, metrics, transaction flows, infrastructure telemetry, and application performance data to identify complex failure modes, determine root causes, assess business impact, and drive long-term reliability improvements. Advanced working knowledge of Kubernetes, OpenShift, Docker containers, and microservice-based architectures, including the ability to troubleshoot complex distributed-system failures, evaluate platform health, recommend recovery strategies, and influence operational best practices. Advanced understanding of API-driven architectures, integration patterns, authentication mechanisms, and service dependencies, including the ability to analyze end-to-end transaction flows, identify integration failures, and recommend architectural and operational improvements. Advanced experience with ServiceNow, Jira, Confluence, and similar operational platforms, including administration of operational workflows, development of knowledge-management standards, reporting and trend analysis, and driving improvements to support processes and operational effectiveness. Advanced knowledge of Incident, Problem, Change, Event, and Knowledge Management practices. What sets you apart: 4+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. 2+ years of experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Advanced analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Experience working with observability tools, driving automation, service resiliency, SRE principles, and operational process improvements. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
