2 jobs found

Job Description Job Description About us We're helping a diverse mix of customers-from mom-and-pop operations to companies with thousands of trucks -improve how they communicate with their drivers by tackling information overload, reducing phone calls, and eliminating obsolete technologies. We have offices located in downtown Greenville and downtown Clemson. We began life as a bootstrapped software startup, and have always been focused on building products our customers love. Today, we're part of the Knight-Swift family of companies, (Knight-Swift is a Fortune 500 company) which has allowed us to keep our focus on building world-class software products for the transportation industry. Eleos is hiring several new teammates to test our mobile and web software products at our Clemson office. The individual we want to hire will make few assumptions, take little for granted, and "measure twice and cut once". If testing and trying to break what our awesome developers create sounds interesting to you, then please keep reading. If you are bored reading this already, then you're probably not a good fit. You will join a fun crew in Clemson, who works hard and enjoys a fierce ping-pong game in the office. You will be expected to be tough on our products and critical of system issues, but incredibly pleasant with your teammates. Assuring the quality of our products is very important to us as a fast-growing company. If you don't already know how to test code or follow test plans, that's perfectly okay. For this position, we are excited to help you learn by providing you on-the-job training! You might be a good fit for this role and our company if you say, "that's me!" to each of the following: • I cannot ignore mistakes. I understand that not everyone defines "mistake" the same way but still, I cannot ignore a mistake. • There is right and there is wrong. • I think work can be "wrong" without thinking that the person who did that work is "wrong." • People ask me to proofread because they know I will catch everything that might even be considered to be an error. If you have actually done any of the following, even for a school project, please tell us: • Software or system testing • Software development of any kind • Writing documentation of any kind In Summary: This Software Tester is responsible for testing our mobile and web applications by executing test cases and clearly documenting the results of testing. This position works collaboratively with other testers and developers. Minimum Skills and Competencies: Strong work ethic with documented work history Must provide your own laptop and be proficient at using it Must possess effective verbal and written communication skills Must have strong attention for detail Must have strong analytical skills with the ability to interact with development team Ability to escalate issues appropriately Be able to work as a 1099 (contractor) Be able to work part-time with the potential for more hours and the opportunity to use our Clemson office Primary Duties and Responsibilities: Follow detailed steps towards the accurate and efficient execution of assigned test cases Provide input on improvement opportunities for test cases Ability to learn and understand and follow established QA procedures Quickly learn and understand how the programs, products, and systems we use interact Provide detailed written documentation when results of testing differ from expected outcome Be able to follow up with the development team on defect status Contribute to a positive work environment fostering the values of initiative and accountability Desired Skills: Be able to pick up new technology and concepts quickly Be passionate about quality and technology Have a knack at finding edge cases, bugs, flaws, gaps etc. in systems, programs, and processes Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization Effective organization and time management skills with the ability to work under pressure and adhere to deadlines

Job Description Job Description About Vortex IT Systems Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Electronic Security Technician II to join our field operations team. This position is ideal for a skilled technician who can independently install, configure, troubleshoot, and service electronic security systems while maintaining high standards of workmanship, safety, and customer satisfaction. This is not an entry-level position. We are looking for a hands-on professional with at least four years of relevant experience who is comfortable managing assigned installations and service calls with minimal supervision. Key Responsibilities 1. Video Surveillance & CCTV Systems Install, configure, maintain, and troubleshoot IP security cameras, NVRs, and video management systems. Install dome, bullet, turret, PTZ, and other commercial surveillance cameras. Configure IP addressing, PoE switches, recording schedules, motion detection, and remote access. Troubleshoot video loss, network connectivity, storage, and recording issues. Optimize camera positioning, image quality, and coverage. Perform system testing, commissioning, and customer demonstrations. Work with platforms such as Uniview, UniFi Protect, Axis, Hanwha, Hikvision, or equivalent systems. 2. Electronic Access Control Systems Install, wire, configure, and service electronic access control systems. Install card readers, keypads, controllers, magnetic locks, electric strikes, door contacts, and request-to-exit devices. Configure access permissions, credentials, schedules, door groups, and user accounts. Troubleshoot door controllers, relays, power supplies, locking hardware, and communication failures. Integrate access control equipment with existing network infrastructure. Perform functional testing and commissioning, including verification of required emergency egress and life-safety functions. Work with platforms such as UniFi Access, Uniview, HID, Mercury-based systems, Genetec, or equivalent solutions. 3. Burglar Alarm & Intrusion Detection Systems Install, program, test, maintain, and troubleshoot intrusion detection systems. Install alarm control panels, keypads, motion detectors, door/window contacts, glass-break detectors, and sirens. Configure alarm zones, user codes, entry/exit delays, and communication modules. Diagnose alarm faults, false alarms, sensor failures, and communication problems. Perform system testing, commissioning, and customer training. Experience with DSC, Honeywell/Resideo, Qolsys, Bosch, DMP, or equivalent systems is preferred. 4. Low-Voltage Cabling & Installation Install and terminate Cat5e/Cat6, security, and other low-voltage cabling. Install conduit, raceways, cable supports, junction boxes, and equipment enclosures. Read and interpret construction drawings, wiring diagrams, and technical documentation. Use cable testers, multimeters, network diagnostic tools, and standard installation equipment. Maintain professional cable management, labeling, and installation standards. Follow applicable electrical, building, fire, and life-safety codes. 5. Troubleshooting, Service & Customer Support Independently diagnose and resolve security system hardware, software, wiring, and network issues. Perform service calls, equipment replacements, preventive maintenance, and system upgrades. Complete assigned installations and service tasks efficiently and professionally. Maintain accurate service reports, installation documentation, and equipment records. Communicate project updates, technical findings, and recommendations to customers and management. Provide customer training on installed security systems. Coordinate with project managers, other technicians, and subcontractors when necessary. Required Qualifications Minimum 4 years of professional experience installing, servicing, or troubleshooting electronic security systems. Strong hands-on experience with IP video surveillance systems. Practical experience installing, wiring, and configuring electronic access control systems. Working knowledge of burglar alarm and intrusion detection systems. Ability to independently complete standard security installations and service calls. Solid understanding of TCP/IP networking, IP addressing, PoE, and network switches. Ability to troubleshoot low-voltage electrical circuits, relays, power supplies, and field devices. Ability to read and interpret wiring diagrams, equipment manuals, and construction plans. Proficiency with common installation tools, cable testers, and multimeters. Valid driver's license and acceptable driving record. Ability to lift up to 50 pounds and safely work on ladders or lifts when properly trained. Strong communication, problem-solving, organizational, and customer service skills. Ability to pass applicable background screening and satisfy customer site-access requirements. Preferred Qualifications Five or more years of security systems installation and service experience. Independent programming experience with commercial burglar alarm systems. Experience commissioning multi-door access control systems. Experience with Uniview, UniFi Protect, UniFi Access, Mercury, HID, Genetec, or similar platforms. Experience with DSC, Honeywell, Bosch, DMP, or Qolsys alarm systems. Understanding of commercial door hardware and electrified locking systems. Experience with VLANs, VPNs, remote access, and advanced network troubleshooting. Experience with commercial, industrial, and multifamily residential security projects. Manufacturer certifications, OSHA 10, or aerial lift certification. Ability to identify installation deficiencies and recommend practical technical solutions. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team.