Machado
Ashburnham, Massachusetts
Job Description Job Description Service Platform Technicians assist in maintaining, deploying, and improving the centralized platforms, tools, and automation that enable Machado Consulting's service delivery. This role is ideal for IT professionals who have gained foundational experience supporting systems and users and are interested in developing deeper skills in automation, scripting, platform management, and operational engineering. While this position is more proactive than reactive, Service Platform Technicians may occasionally assist with troubleshooting platform issues, resolving automation failures, and supporting the ongoing health of centralized systems. Service Platform Technicians help maintain automation, standardized configurations, and shared systems used across client environments and internal teams. They work closely with other departments to reduce manual effort, improve consistency, and support initiatives that enhance operational efficiency. Responsibilities include assisting with automation projects, deploying tools and configurations, documenting processes, maintaining existing platforms, and identifying opportunities for improvement. This role provides exposure to technologies spanning Microsoft 365, Azure, endpoint management, identity systems, security tooling, monitoring platforms, and service automation solutions. While Service Platform Technicians do not routinely respond to support tickets, their work directly impacts the efficiency, quality, and scalability of client-facing services. At Machado Consulting, Information Security is embedded in everything we do. Service Platform Technicians are expected to follow secure-by-default principles, support compliance initiatives, and ensure that the systems and automation they work on meet security and governance requirements. Training and mentorship will be provided to help technicians develop a strong security mindset. Service Platform Technicians will collaborate with internal teams and occasionally assist with security-related initiatives, audits, assessments, documentation efforts, and process improvements involving centralized systems and automation. Career Growth Opportunity The Service Platform Technician role is designed to prepare team members for future advancement into Service Platform Engineering and other specialized technical roles. Successful technicians will gain hands-on experience with automation, scripting, Microsoft 365, Azure, security tooling, and platform management while working alongside senior engineers on real-world projects. What We're Looking For Required Skills Self-motivated with a strong desire to learn and grow professionally Team-oriented and comfortable collaborating with others Strong analytical and problem-solving abilities Curious mindset with an interest in automation, efficiency, and technology Strong written and verbal communication skills Organized with excellent attention to detail Ability to follow documented processes while identifying opportunities for improvement Comfortable learning new technologies and adapting to change Ability to manage multiple tasks and priorities effectively Willingness to accept coaching, feedback, and mentorship Preferred Experience 1-3 years of IT experience in technical support, systems administration, MSP operations, or a related role Candidates with less professional experience may be considered if they have completed a technical program, vocational training, degree program, home lab projects, internships, or can demonstrate equivalent hands-on experience Familiarity with Microsoft 365 environments Basic understanding of Azure and identity management concepts such as Active Directory or Entra ID Exposure to endpoint management tools, RMM platforms, or device administration is a plus Basic scripting experience (PowerShell preferred) or a demonstrated interest in learning automation Experience documenting technical procedures or troubleshooting issues Familiarity with MSP environments is helpful but not required Industry certifications are welcomed but not required What Success Looks Like A successful Service Platform Technician is someone who: Loves solving problems and figuring out how systems work Wants to automate repetitive tasks and improve processes Takes initiative when opportunities for improvement are identified Learns quickly and applies feedback effectively Documents their work thoroughly Demonstrates reliability, ownership, and follow-through Has a genuine interest in developing into a Service Platform Engineer over time Service Platform Technicians may be required to work onsite from time to time. A valid driver's license and reliable transportation are required. Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below: Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below:
Job Description Job Description Service Platform Technicians assist in maintaining, deploying, and improving the centralized platforms, tools, and automation that enable Machado Consulting's service delivery. This role is ideal for IT professionals who have gained foundational experience supporting systems and users and are interested in developing deeper skills in automation, scripting, platform management, and operational engineering. While this position is more proactive than reactive, Service Platform Technicians may occasionally assist with troubleshooting platform issues, resolving automation failures, and supporting the ongoing health of centralized systems. Service Platform Technicians help maintain automation, standardized configurations, and shared systems used across client environments and internal teams. They work closely with other departments to reduce manual effort, improve consistency, and support initiatives that enhance operational efficiency. Responsibilities include assisting with automation projects, deploying tools and configurations, documenting processes, maintaining existing platforms, and identifying opportunities for improvement. This role provides exposure to technologies spanning Microsoft 365, Azure, endpoint management, identity systems, security tooling, monitoring platforms, and service automation solutions. While Service Platform Technicians do not routinely respond to support tickets, their work directly impacts the efficiency, quality, and scalability of client-facing services. At Machado Consulting, Information Security is embedded in everything we do. Service Platform Technicians are expected to follow secure-by-default principles, support compliance initiatives, and ensure that the systems and automation they work on meet security and governance requirements. Training and mentorship will be provided to help technicians develop a strong security mindset. Service Platform Technicians will collaborate with internal teams and occasionally assist with security-related initiatives, audits, assessments, documentation efforts, and process improvements involving centralized systems and automation. Career Growth Opportunity The Service Platform Technician role is designed to prepare team members for future advancement into Service Platform Engineering and other specialized technical roles. Successful technicians will gain hands-on experience with automation, scripting, Microsoft 365, Azure, security tooling, and platform management while working alongside senior engineers on real-world projects. What We're Looking For Required Skills Self-motivated with a strong desire to learn and grow professionally Team-oriented and comfortable collaborating with others Strong analytical and problem-solving abilities Curious mindset with an interest in automation, efficiency, and technology Strong written and verbal communication skills Organized with excellent attention to detail Ability to follow documented processes while identifying opportunities for improvement Comfortable learning new technologies and adapting to change Ability to manage multiple tasks and priorities effectively Willingness to accept coaching, feedback, and mentorship Preferred Experience 1-3 years of IT experience in technical support, systems administration, MSP operations, or a related role Candidates with less professional experience may be considered if they have completed a technical program, vocational training, degree program, home lab projects, internships, or can demonstrate equivalent hands-on experience Familiarity with Microsoft 365 environments Basic understanding of Azure and identity management concepts such as Active Directory or Entra ID Exposure to endpoint management tools, RMM platforms, or device administration is a plus Basic scripting experience (PowerShell preferred) or a demonstrated interest in learning automation Experience documenting technical procedures or troubleshooting issues Familiarity with MSP environments is helpful but not required Industry certifications are welcomed but not required What Success Looks Like A successful Service Platform Technician is someone who: Loves solving problems and figuring out how systems work Wants to automate repetitive tasks and improve processes Takes initiative when opportunities for improvement are identified Learns quickly and applies feedback effectively Documents their work thoroughly Demonstrates reliability, ownership, and follow-through Has a genuine interest in developing into a Service Platform Engineer over time Service Platform Technicians may be required to work onsite from time to time. A valid driver's license and reliable transportation are required. Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below: Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm headquartered in Worcester, MA with a satellite office in Providence, RI and clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below:
Premise One LLC
Beverly Hills, California
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
Coastal IT Consulting, LLC
Naples, Florida
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.