NTT DATA is seeking an Epic Clinical Service Desk Specialist to provide remote support for Epic clinical applications to healthcare clients. In this role, you will troubleshoot access, workflow, and performance issues, log and track incidents, and ensure timely resolution or escalation. You will collaborate with clinical and IT teams, support upgrades and changes, and contribute to knowledge base content. This position offers the chance to work on large-scale digital transformation initiatives in a global, client-centric, and innovative environment focused on continuous improvement. Responsibilities Provide remote Tier 1-2 support for Epic clinical applications to physicians, nurses, and clinical staff. Diagnose, troubleshoot, and resolve Epic access, workflow, and performance issues. Log, track, and document incidents and requests using service desk tools. Escalate complex issues to Epic analysts or higher-tier support with clear documentation. Collaborate with client IT and clinical teams to support upgrades, patches, and workflow changes. Educate end users on Epic features, best practices, and self-service resources. Contribute to knowledge base articles and standard operating procedures. Participate in on-call, shift, or after-hours coverage as required. Required Skills Epic EHR support Clinical application troubleshooting Service desk ticketing systems Remote technical support HL7 and healthcare workflows knowledge User account and access management Incident documentation and escalation Knowledge base creation and maintenance ITIL-based support processes Communication with clinical stakeholders
11/08/2026
Full time
NTT DATA is seeking an Epic Clinical Service Desk Specialist to provide remote support for Epic clinical applications to healthcare clients. In this role, you will troubleshoot access, workflow, and performance issues, log and track incidents, and ensure timely resolution or escalation. You will collaborate with clinical and IT teams, support upgrades and changes, and contribute to knowledge base content. This position offers the chance to work on large-scale digital transformation initiatives in a global, client-centric, and innovative environment focused on continuous improvement. Responsibilities Provide remote Tier 1-2 support for Epic clinical applications to physicians, nurses, and clinical staff. Diagnose, troubleshoot, and resolve Epic access, workflow, and performance issues. Log, track, and document incidents and requests using service desk tools. Escalate complex issues to Epic analysts or higher-tier support with clear documentation. Collaborate with client IT and clinical teams to support upgrades, patches, and workflow changes. Educate end users on Epic features, best practices, and self-service resources. Contribute to knowledge base articles and standard operating procedures. Participate in on-call, shift, or after-hours coverage as required. Required Skills Epic EHR support Clinical application troubleshooting Service desk ticketing systems Remote technical support HL7 and healthcare workflows knowledge User account and access management Incident documentation and escalation Knowledge base creation and maintenance ITIL-based support processes Communication with clinical stakeholders
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI974c3367afc2-0765
11/07/2026
Full time
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI974c3367afc2-0765
Job Description Job Description PeopleSoft FSCM Technical Analyst (Full-Time) Location: Remote with periodic onsite (monthly team meeting) Gainesville FL Employment Type: Full-Time Industry: Healthcare Overview We are working with a well-established healthcare organization seeking a PeopleSoft FSCM Technical Analyst to join their enterprise applications team on a full-time basis. This is a high-impact, hands-on development role focused on supporting and enhancing PeopleSoft Financials-particularly within Purchasing and Supply Chain operations . The ideal candidate is a strong technical resource who can build, optimize, and support solutions while collaborating across functional and technical teams. Key Responsibilities Design, develop, and support PeopleSoft FSCM applications , with an emphasis on Purchasing Build and enhance Fluid UI components and mobile-friendly pages Develop customizations using Drop Zones, mappings, and related tools Create solutions from the ground up, including new components and enhancements Support integrations using Integration Broker and related technologies Collaborate with stakeholders to translate business needs into technical solutions Participate in system upgrades, enhancements, and ongoing optimization initiatives Contribute to reporting and analytics efforts (including dashboarding tools) Participate in a rotational on-call support schedule Attend monthly onsite team meetings Required Qualifications Strong hands-on experience with PeopleSoft FSCM (v9.x) Proven development experience with: o Fluid UI / mobile-first design o Drop Zones and component customization o Building solutions from scratch Experience with Integration Broker and enterprise system integrations Familiarity with EDI transactions related to purchasing and invoicing Experience working in an Oracle database environment Strong technical problem-solving and development skills Ability to work independently in a fast-paced environment Preferred Qualifications Experience in a healthcare environment Exposure to EHR integrations (high-level understanding) Experience with Tableau or similar reporting tools Familiarity with enterprise workforce/timekeeping systems Work Environment Primarily remote role Occasional onsite presence (approximately once per month ) for team collaboration Why This Opportunity Full-time, stable opportunity within a growing healthcare organization Collaborative team environment with both technical and functional experts Opportunity to work on modernizing PeopleSoft (Fluid + mobile) High-visibility role supporting critical financial and operational systems Next Steps If you're a hands-on PeopleSoft FSCM developer looking for a full-time opportunity with strong long-term stability, we'd welcome the opportunity to connect.
11/06/2026
Full time
Job Description Job Description PeopleSoft FSCM Technical Analyst (Full-Time) Location: Remote with periodic onsite (monthly team meeting) Gainesville FL Employment Type: Full-Time Industry: Healthcare Overview We are working with a well-established healthcare organization seeking a PeopleSoft FSCM Technical Analyst to join their enterprise applications team on a full-time basis. This is a high-impact, hands-on development role focused on supporting and enhancing PeopleSoft Financials-particularly within Purchasing and Supply Chain operations . The ideal candidate is a strong technical resource who can build, optimize, and support solutions while collaborating across functional and technical teams. Key Responsibilities Design, develop, and support PeopleSoft FSCM applications , with an emphasis on Purchasing Build and enhance Fluid UI components and mobile-friendly pages Develop customizations using Drop Zones, mappings, and related tools Create solutions from the ground up, including new components and enhancements Support integrations using Integration Broker and related technologies Collaborate with stakeholders to translate business needs into technical solutions Participate in system upgrades, enhancements, and ongoing optimization initiatives Contribute to reporting and analytics efforts (including dashboarding tools) Participate in a rotational on-call support schedule Attend monthly onsite team meetings Required Qualifications Strong hands-on experience with PeopleSoft FSCM (v9.x) Proven development experience with: o Fluid UI / mobile-first design o Drop Zones and component customization o Building solutions from scratch Experience with Integration Broker and enterprise system integrations Familiarity with EDI transactions related to purchasing and invoicing Experience working in an Oracle database environment Strong technical problem-solving and development skills Ability to work independently in a fast-paced environment Preferred Qualifications Experience in a healthcare environment Exposure to EHR integrations (high-level understanding) Experience with Tableau or similar reporting tools Familiarity with enterprise workforce/timekeeping systems Work Environment Primarily remote role Occasional onsite presence (approximately once per month ) for team collaboration Why This Opportunity Full-time, stable opportunity within a growing healthcare organization Collaborative team environment with both technical and functional experts Opportunity to work on modernizing PeopleSoft (Fluid + mobile) High-visibility role supporting critical financial and operational systems Next Steps If you're a hands-on PeopleSoft FSCM developer looking for a full-time opportunity with strong long-term stability, we'd welcome the opportunity to connect.
Job Description Job Description Software Tester (MUMPS) Austin, TX (remote) Pay From: $110,000 per year MUST: SW Tester (MUMPS) 10 years of professional experience software testing, quality assurance, or systems validations Experience testing enterprise applications supporting clinical, benefits, or healthcare operations. Experience supporting legacy applications and long-lived mission-critical systems Strong experience developing detailed test plans, test scenarios, test scripts, and test cases Experience validating healthcare business workflows and system functionality Experience supporting healthcare, government, or other highly regulated environments Experience testing applications developed using MUMPS/InterSystems Cache is highly desired Fluent understanding of Agile/Scrum development methodologies Knowledge of healthcare interoperability standards, including: HL7, FHIR, and HIPAA EDI Transactions Experience utilizing defect tracking and test management tools such as: Jira, Azure DevOps, HP ALM and TestRail Experience supporting VistA and FileMan applications is a plus Familiarity with EHR systems and healthcare operational workflows are desired Excellent communication skills both written and verbal Strong documentation skills High attention to details Strong problem-solving skills and highly analytical ISTQB, CSTE, CSQA, or similar testing certification are preferred Bachelor s Degree in related Discipline DUTIES: Ideal candidate is supporting a DoW client providing regular quality assurance and system validation testing of healthcare IT systems to ensure high level functionality for clients and customers nationwide Validate software enhancements, maintenance releases, defect corrections, and system upgrades Support functional, integration, regression, user acceptance, system, and end-to-end testing activities Develop and execute comprehensive test plans, test cases, test scripts, and test procedures for healthcare applications operating in MUMPS/InterSystems Cache environments Verify data integrity across legacy healthcare applications, databases, interfaces, and external systems Test healthcare interoperability transactions utilizing HL7, FHIR, EDI, and related industry standards Participate in Beta/IOC testing with healthcare facilities and end users, documenting results and coordinating issue resolution Analyze and troubleshoot software defects, integration failures, and production incidents Collaborate with developers, business analysts, product owners, and end users to validate requirements and test objectives Develop test data and test environments supporting healthcare workflows and business processes Execute manual and automated testing activities where applicable Track, document, and communicate testing metrics, defects, risks, and status reports Validate integrations involving VistA, FileMan, healthcare messaging platforms, and external partner systems Support root cause analysis and verification of software fixes Review system requirements and technical specifications to ensure testability and complete coverage Contribute to continuous improvement of testing processes, procedures, and quality standards Provide technical leadership and guidance on testing strategies for healthcare and government system Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .
11/06/2026
Full time
Job Description Job Description Software Tester (MUMPS) Austin, TX (remote) Pay From: $110,000 per year MUST: SW Tester (MUMPS) 10 years of professional experience software testing, quality assurance, or systems validations Experience testing enterprise applications supporting clinical, benefits, or healthcare operations. Experience supporting legacy applications and long-lived mission-critical systems Strong experience developing detailed test plans, test scenarios, test scripts, and test cases Experience validating healthcare business workflows and system functionality Experience supporting healthcare, government, or other highly regulated environments Experience testing applications developed using MUMPS/InterSystems Cache is highly desired Fluent understanding of Agile/Scrum development methodologies Knowledge of healthcare interoperability standards, including: HL7, FHIR, and HIPAA EDI Transactions Experience utilizing defect tracking and test management tools such as: Jira, Azure DevOps, HP ALM and TestRail Experience supporting VistA and FileMan applications is a plus Familiarity with EHR systems and healthcare operational workflows are desired Excellent communication skills both written and verbal Strong documentation skills High attention to details Strong problem-solving skills and highly analytical ISTQB, CSTE, CSQA, or similar testing certification are preferred Bachelor s Degree in related Discipline DUTIES: Ideal candidate is supporting a DoW client providing regular quality assurance and system validation testing of healthcare IT systems to ensure high level functionality for clients and customers nationwide Validate software enhancements, maintenance releases, defect corrections, and system upgrades Support functional, integration, regression, user acceptance, system, and end-to-end testing activities Develop and execute comprehensive test plans, test cases, test scripts, and test procedures for healthcare applications operating in MUMPS/InterSystems Cache environments Verify data integrity across legacy healthcare applications, databases, interfaces, and external systems Test healthcare interoperability transactions utilizing HL7, FHIR, EDI, and related industry standards Participate in Beta/IOC testing with healthcare facilities and end users, documenting results and coordinating issue resolution Analyze and troubleshoot software defects, integration failures, and production incidents Collaborate with developers, business analysts, product owners, and end users to validate requirements and test objectives Develop test data and test environments supporting healthcare workflows and business processes Execute manual and automated testing activities where applicable Track, document, and communicate testing metrics, defects, risks, and status reports Validate integrations involving VistA, FileMan, healthcare messaging platforms, and external partner systems Support root cause analysis and verification of software fixes Review system requirements and technical specifications to ensure testability and complete coverage Contribute to continuous improvement of testing processes, procedures, and quality standards Provide technical leadership and guidance on testing strategies for healthcare and government system Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .
Centers Health Care is seeking a Diet Tech to support our nutrition-focused software solutions for healthcare clients. In this hybrid role, you'll help configure and maintain diet and nutrition applications, analyze dietary data, and partner with clinicians and IT to optimize digital nutrition workflows. You'll assist with user training, documentation, and troubleshooting while contributing to feature testing and quality assurance. Join an innovative, inclusive team with strong growth opportunities and comprehensive benefits, including medical, dental, vision, life insurance, and 401k. Responsibilities Assist in configuring and maintaining diet and nutrition software used across healthcare clients Analyze dietary and patient data to support nutrition planning and reporting Collaborate with clinicians and IT teams to translate nutritional needs into system requirements Support end-users with training, documentation, and troubleshooting of diet tech tools Help test new features, updates, and integrations to ensure data accuracy and compliance Contribute to continuous improvement of nutrition workflows and digital tools Required Skills Nutrition software usage Electronic Health Records (EHR) systems Data analysis and reporting SQL or basic database querying Excel or Google Sheets Clinical nutrition terminology Requirements documentation User training and support Software testing and QAHIPAA and data privacy awareness
11/03/2026
Full time
Centers Health Care is seeking a Diet Tech to support our nutrition-focused software solutions for healthcare clients. In this hybrid role, you'll help configure and maintain diet and nutrition applications, analyze dietary data, and partner with clinicians and IT to optimize digital nutrition workflows. You'll assist with user training, documentation, and troubleshooting while contributing to feature testing and quality assurance. Join an innovative, inclusive team with strong growth opportunities and comprehensive benefits, including medical, dental, vision, life insurance, and 401k. Responsibilities Assist in configuring and maintaining diet and nutrition software used across healthcare clients Analyze dietary and patient data to support nutrition planning and reporting Collaborate with clinicians and IT teams to translate nutritional needs into system requirements Support end-users with training, documentation, and troubleshooting of diet tech tools Help test new features, updates, and integrations to ensure data accuracy and compliance Contribute to continuous improvement of nutrition workflows and digital tools Required Skills Nutrition software usage Electronic Health Records (EHR) systems Data analysis and reporting SQL or basic database querying Excel or Google Sheets Clinical nutrition terminology Requirements documentation User training and support Software testing and QAHIPAA and data privacy awareness
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI9509b5-
11/02/2026
Full time
Description: Job Summary Ascend Vision Partners is seeking a Senior Integration and Clinical Applications Analyst to serve as a subject matter expert for the organization's primary clinical and administrative platforms: Nextech IntelliChart Pro electronic health record (EHR) and Nextech Practice Plus practice management (PM). This position is responsible for application support, system configuration, workflow optimization, and implementation activities across both platforms. The Senior Analyst will play a lead role in system conversions and integrations, including pre-go-live planning, testing, data validation, deployment, and post-go-live optimization. The ideal candidate combines healthcare application expertise with a strong understanding of clinical operations, revenue cycle workflows, information technology, and regulatory compliance. This individual will translate operational needs into effective system configurations that improve efficiency, data integrity, user adoption, and patient care across all Ascend Vision Partners locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Workflow Analysis and Optimization Conduct workflow assessments with clinical, front-office, back-office, and revenue cycle teams to identify inefficiencies, system limitations, and opportunities for improved utilization. Design and implement system configurations that align Nextech functionality with clinical, administrative, and revenue cycle workflows. Partner with clinical, finance, compliance, and revenue cycle leadership to ensure documentation and billing workflows support clinical best practices and meet regulatory, compliance, and payer requirements. Develop and maintain workflow documentation, standard operating procedures, job aids, and end-user training materials. Participate in operational and technology assessments of potential acquisition targets to evaluate system capabilities and integration requirements. System Implementation and Conversion Serve as a lead analyst for system implementations, consolidations, conversions, and upgrades, including the ongoing migration from EyeMD/iMedicWare and MedEvolve to Nextech. Develop system integration roadmaps for newly acquired practices. Participate in system design, configuration, testing, validation, and deployment activities for new modules, releases, interfaces, and integrations. Coordinate project timelines, deliverables, issue resolution, and dependencies with Nextech Professional Services, vendors, and internal stakeholders. Identify implementation risks and communicate recommended solutions to project and operational leadership. Pre-Go-Live Integration Lead integration planning and testing between Nextech applications and third-party systems, including diagnostic and imaging devices, clearinghouses, patient engagement platforms, and other clinical or administrative technologies. Validate the accuracy, completeness, and integrity of migrated data before system cutover. Develop go-live readiness assessments, cutover plans, validation checklists, and contingency or rollback procedures. Coordinate end-user training, super-user preparation, and go-live support coverage across multiple locations. Confirm that system access, workflows, interfaces, and operational processes are ready for deployment. Post-Go-Live Optimization Monitor system performance, workflow effectiveness, and user adoption following implementation. Identify and resolve workflow disruptions, configuration issues, and system utilization gaps. Analyze support-ticket trends and user feedback to identify recurring technical, configuration, or training needs. Recommend and implement configuration improvements based on utilization data, operational requirements, and end-user feedback. Maintain a continuous-improvement roadmap for the EHR and practice management platforms. Track optimization initiatives and communicate progress, risks, and outcomes to leadership. Application Support and Configuration Serve as an escalation point for Nextech IntelliChart Pro and Practice Plus application issues across clinical and administrative locations. Configure, optimize, and maintain clinical templates, order sets, documentation workflows, scheduling templates, charge capture processes, and practice management billing rules. Troubleshoot issues involving integrations among the EHR, practice management platform, diagnostic devices, clearinghouses, patient engagement systems, and other ancillary applications. Manage user accounts, roles, permissions, and system access in accordance with HIPAA and minimum-necessary access standards. Coordinate with internal IT teams and external vendors to diagnose and resolve complex application and interface issues. Support system upgrades, release testing, change management, and end-user communication. Requirements: Required Qualifications Bachelor's degree in healthcare information technology, health information management, information systems, business, or a related field-or an equivalent combination of education and relevant experience. Four or more years of experience supporting, configuring, or implementing ambulatory EHR and practice management systems, preferably within ophthalmology, another procedural specialty, or a multi-site medical practice. Direct experience with Nextech IntelliChart Pro, Nextech Practice Plus, or a comparable ophthalmology-focused EHR and practice management platform. Demonstrated experience across the system implementation lifecycle, including requirements gathering, configuration, testing, go-live preparation, deployment, and post-live support. Strong understanding of ambulatory clinical, scheduling, billing, and revenue cycle workflows. Working knowledge of HIPAA, healthcare documentation standards, system access controls, and patient-data privacy requirements. Strong analytical, troubleshooting, project-management, and organizational skills. Excellent written and verbal communication skills, with the ability to translate requirements among clinical teams, administrative users, IT professionals, vendors, and organizational leadership. Ability to manage multiple priorities and support implementations across multiple locations. Preferred Qualifications Experience supporting ophthalmology practices or other procedure-based medical specialties. Experience with multi-location implementations, acquisition integrations, or multi-EHR consolidation projects. Experience migrating from EyeMD/iMedicWare, MedEvolve, or similar healthcare platforms. Familiarity with healthcare interface engines and interoperability standards, including HL7 and FHIR. Experience integrating diagnostic equipment, imaging systems, clearinghouses, and patient engagement platforms. CPHIMS, CAHIMS, Nextech, project-management, or other relevant professional certification. Experience developing training programs and supporting organizational change management. PI9509b5-
Valley Hospital Medical Center in Las Vegas seeks a Senior Clinical Systems Analyst to lead the analysis, design, and optimization of clinical applications supporting patient care. In this role, you will partner with clinicians, IT, and leadership to enhance EHR workflows, improve data integrity, and support safe, efficient documentation across departments. Responsibilities include requirements gathering, system configuration, integration support, testing, troubleshooting, and end user training. You will drive improvements that align technology with clinical best practices in a collaborative, patient first environment with strong opportunities for growth and learning. Responsibilities Lead analysis, design, and optimization of clinical information systems and EHR modules. Collaborate with clinicians and leadership to gather requirements and improve clinical workflows. Configure, test, and validate clinical applications and system enhancements. Support integration of clinical systems, ensuring data integrity and interoperability. Troubleshoot application issues and coordinate resolution with IT and vendors. Develop documentation, training materials, and provide end user education. Monitor system performance and identify opportunities for process and technology improvements. Ensure compliance with regulatory, privacy, and security standards in clinical systems. Required Skills Clinical systems analysis Electronic Health Records (EHR) configuration HL7/FHIR and healthcare data standards Workflow mapping and process improvement SQL and data querying/reporting System testing and validation Requirements gathering and documentation Change management in clinical settings Clinical application integration End user training and support
11/01/2026
Full time
Valley Hospital Medical Center in Las Vegas seeks a Senior Clinical Systems Analyst to lead the analysis, design, and optimization of clinical applications supporting patient care. In this role, you will partner with clinicians, IT, and leadership to enhance EHR workflows, improve data integrity, and support safe, efficient documentation across departments. Responsibilities include requirements gathering, system configuration, integration support, testing, troubleshooting, and end user training. You will drive improvements that align technology with clinical best practices in a collaborative, patient first environment with strong opportunities for growth and learning. Responsibilities Lead analysis, design, and optimization of clinical information systems and EHR modules. Collaborate with clinicians and leadership to gather requirements and improve clinical workflows. Configure, test, and validate clinical applications and system enhancements. Support integration of clinical systems, ensuring data integrity and interoperability. Troubleshoot application issues and coordinate resolution with IT and vendors. Develop documentation, training materials, and provide end user education. Monitor system performance and identify opportunities for process and technology improvements. Ensure compliance with regulatory, privacy, and security standards in clinical systems. Required Skills Clinical systems analysis Electronic Health Records (EHR) configuration HL7/FHIR and healthcare data standards Workflow mapping and process improvement SQL and data querying/reporting System testing and validation Requirements gathering and documentation Change management in clinical settings Clinical application integration End user training and support
OhioHealth is seeking an Epic Pharmacy Analyst to support and optimize pharmacy and medication management workflows within our Epic EHR. In this role, you will design, build, test, and maintain Epic Willow and related pharmacy modules, collaborate with pharmacists, clinicians, and IT teams, and ensure safe, efficient medication ordering, verification, and dispensing. You will analyze issues, implement enhancements, participate in upgrades, and provide end-user training. Join our inclusive, mission-driven culture and help advance innovative, high-quality care across our OhioHealth network. Responsibilities Configure, build, and maintain Epic pharmacy (Willow and related) modules to support safe, efficient medication workflows. Collaborate with pharmacists, clinicians, and IT teams to gather requirements and translate them into system designs. Troubleshoot incidents, perform root-cause analysis, and implement sustainable solutions for pharmacy-related Epic issues. Execute system testing, regression testing, and validation for new functionality, upgrades, and patches. Develop and maintain order sets, clinical decision support, and formularies to align with best practices and regulatory standards. Provide end-user training, documentation, and go-live support for pharmacy staff and clinicians. Participate in on-call rotation and provide timely support for critical pharmacy and medication management issues. Identify and implement optimization opportunities to improve usability, patient safety, and workflow efficiency in Epic. Ensure compliance with security, privacy, and medication-related regulatory requirements. Collaborate in cross-functional projects that advance Ohio Health's digital transformation and quality improvement initiatives. Required Skills Epic Willow/Inpatient Pharmacy build and support Epic clinical documentation and order set configuration Medication management workflow analysis SQL or reporting tools (Clarity, Slicer Dicer, or similar) Change control and release management System testing and validation (unit, integrated, and UAT) Pharmacy operations and formulary management knowledge Interface and integration troubleshooting (e.g., HL7, ADT, pharmacy systems) End-user training and go-live support Requirements gathering and stakeholder communication
09/30/2026
Full time
OhioHealth is seeking an Epic Pharmacy Analyst to support and optimize pharmacy and medication management workflows within our Epic EHR. In this role, you will design, build, test, and maintain Epic Willow and related pharmacy modules, collaborate with pharmacists, clinicians, and IT teams, and ensure safe, efficient medication ordering, verification, and dispensing. You will analyze issues, implement enhancements, participate in upgrades, and provide end-user training. Join our inclusive, mission-driven culture and help advance innovative, high-quality care across our OhioHealth network. Responsibilities Configure, build, and maintain Epic pharmacy (Willow and related) modules to support safe, efficient medication workflows. Collaborate with pharmacists, clinicians, and IT teams to gather requirements and translate them into system designs. Troubleshoot incidents, perform root-cause analysis, and implement sustainable solutions for pharmacy-related Epic issues. Execute system testing, regression testing, and validation for new functionality, upgrades, and patches. Develop and maintain order sets, clinical decision support, and formularies to align with best practices and regulatory standards. Provide end-user training, documentation, and go-live support for pharmacy staff and clinicians. Participate in on-call rotation and provide timely support for critical pharmacy and medication management issues. Identify and implement optimization opportunities to improve usability, patient safety, and workflow efficiency in Epic. Ensure compliance with security, privacy, and medication-related regulatory requirements. Collaborate in cross-functional projects that advance Ohio Health's digital transformation and quality improvement initiatives. Required Skills Epic Willow/Inpatient Pharmacy build and support Epic clinical documentation and order set configuration Medication management workflow analysis SQL or reporting tools (Clarity, Slicer Dicer, or similar) Change control and release management System testing and validation (unit, integrated, and UAT) Pharmacy operations and formulary management knowledge Interface and integration troubleshooting (e.g., HL7, ADT, pharmacy systems) End-user training and go-live support Requirements gathering and stakeholder communication
OhioHealth is seeking an Epic Systems Analyst to support and optimize Epic across our extensive healthcare network. In this role, you will configure and maintain Epic modules, translate clinical and operational requirements into effective system solutions, and ensure data integrity and regulatory compliance. You will collaborate closely with clinicians and IT teams, manage upgrades and new features, and provide testing, training, and go-live support. Join an inclusive, mission-driven organization with strong development opportunities and a direct impact on patient care and community health. Responsibilities Configure, build, and maintain Epic modules to support clinical and business workflows Collaborate with clinicians and operational leaders to gather and analyze requirements Troubleshoot, test, and resolve Epic-related issues and defects Develop and maintain system documentation, workflows, and technical specifications Perform system upgrades, patches, and new feature implementations Ensure data integrity, privacy, and security in accordance with healthcare regulations Create and execute test plans and validation scripts for Epic changes Provide end-user support, training, and go-live assistance Monitor system performance and optimize configurations for reliability and efficiency Partner with IT, vendors, and project teams on Epic initiatives and integrations Required Skills Epic module configuration and build Epic certification in relevant applications Electronic Health Record (EHR) systems Healthcare workflow analysis SQL and report writing (e.g., Clarity, Caboodle, Reporting Workbench) System testing and quality assurance Change management and release management HL7/FHIR and healthcare integration concepts Requirements gathering and documentation Regulatory compliance (HIPAA, security, privacy)
09/19/2026
Full time
OhioHealth is seeking an Epic Systems Analyst to support and optimize Epic across our extensive healthcare network. In this role, you will configure and maintain Epic modules, translate clinical and operational requirements into effective system solutions, and ensure data integrity and regulatory compliance. You will collaborate closely with clinicians and IT teams, manage upgrades and new features, and provide testing, training, and go-live support. Join an inclusive, mission-driven organization with strong development opportunities and a direct impact on patient care and community health. Responsibilities Configure, build, and maintain Epic modules to support clinical and business workflows Collaborate with clinicians and operational leaders to gather and analyze requirements Troubleshoot, test, and resolve Epic-related issues and defects Develop and maintain system documentation, workflows, and technical specifications Perform system upgrades, patches, and new feature implementations Ensure data integrity, privacy, and security in accordance with healthcare regulations Create and execute test plans and validation scripts for Epic changes Provide end-user support, training, and go-live assistance Monitor system performance and optimize configurations for reliability and efficiency Partner with IT, vendors, and project teams on Epic initiatives and integrations Required Skills Epic module configuration and build Epic certification in relevant applications Electronic Health Record (EHR) systems Healthcare workflow analysis SQL and report writing (e.g., Clarity, Caboodle, Reporting Workbench) System testing and quality assurance Change management and release management HL7/FHIR and healthcare integration concepts Requirements gathering and documentation Regulatory compliance (HIPAA, security, privacy)
