Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, California
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! The Role As a Senior ATE Security Engineer, you will engage with an experienced cross-disciplinary staff to deliver secure, high-quality custom silicon powering the Leo network. This role has two focuses: device security and provisioning during test, and the development of reusable ATE library and automation software that accelerates test development across the team. You will own secure device provisioning and security algorithm test on Advantest 93K and/or Teradyne UltraFLEX platforms, including secure key and identity injection, OTP/eFuse programming, and fuse-based lifecycle management. You will also design and build reusable, well-architected library code and tooling, such as pattern search utilities, automated sub-flow generation, and auto-generation of test programs from patterns, that improve the productivity, consistency, and quality of the entire test engineering team. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment, and you will influence design, DFT, security, and manufacturing teams to ensure our products are architected for security, testability, and cost-effective high-volume manufacturing. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities • Own device security and secure provisioning during test, including secure boot, secure key and identity injection, cryptographic provisioning, fuse-based configuration and lifecycle management, and debug-port lockdown. • Develop, own, and qualify OTP/eFuse programming flows, addressing challenges such as programming margin, read-back verification, repeatability, and the irreversible nature of fuse operations across process, voltage, and temperature. • Integrate ATE flows with secure provisioning systems, HSMs, or key-management infrastructure. • Develop and validate JTAG and debug-access flows on post-provisioned units to enable debug of RMA returns and downstream quality issues, while preserving device security posture. • Design, build, and maintain reusable ATE library code and tooling that accelerates test development across the team. • Develop utilities for pattern search and analysis, automated sub-flow generation, and auto-generation of test programs from patterns. • Architect libraries and frameworks for reusability, maintainability, and scale, applying strong software engineering practices (modular design, version control, code review, and testing). • Run firmware on DUTs to enable secure provisioning, self-test, and reduced test time. • Partner with ASIC design, DFT, security, and firmware teams to ensure devices meet Amazon standards for secure provisioning, design-for-test, and design-for-manufacturability. • Actively identify security, test-readiness, and software gaps throughout the product lifecycle and drive them to resolution. • Lead technical and security reviews and set software and security best practices for the team. BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience - 7+ years of experience in silicon test, security engineering, or test software development. - Experience with device security and secure provisioning during test, including OTP/eFuse programming. - Working knowledge of the fundamentals of encryption, cryptographic keys, and secure communication channels. - Strong software engineering skills, including proficiency in a language such as Python and/or C/C++, and experience building reusable, well-architected code. - Experience developing test or automation software on Advantest 93K and/or Teradyne UltraFLEX platforms. - Strong written and verbal communication skills. - International travel required during release-to-production phases. PREFERRED QUALIFICATIONS- Master's degree in Electrical/Computer Engineering or Computer Science. - Demonstrated ability to lead cross-functional technical efforts and mentor other engineers. - Expertise in standard silicon security concerns for modem and SoC devices, such as secure boot, secure key and identity provisioning, fuse-based lifecycle management, and debug-port lockdown. - Experience implementing cryptographic provisioning flows involving keys, certificates, and device identities in a manufacturing or test environment. - Experience working with anti-tamper and physical security blocks in silicon, such as tamper detection, sensors, and secure-element hardening. - In-depth understanding of OTP/eFuse programming challenges, including margin, read-back verification, repeatability, and managing irreversible operations at high volume. - Strong software development background, with experience building reusable ATE libraries and tooling (pattern search, sub-flow generation, automated test-program generation). - Experience with digital test of complex SoCs, including developing, debugging, and analyzing coverage for scan/ATPG, MBIST, boundary scan (JTAG), and functional tests. - Experience developing and debugging test programs on ATE platforms such as Advantest 93K and Teradyne UltraFLEX. - Experience with high-speed SERDES test and characterization, including equalization test and tuning (CTLE/DFE/FFE), jitter decomposition, and eye/BER analysis. - Experience developing high-volume manufacturing test solutions and driving the full test release process across the New Product Introduction (NPI) lifecycle, from silicon bring-up, characterization, and qualification through production hand-off and ramp. - Familiarity with I/O protocols such as I3C, SPI, and GPIO. - Experience testing complex modem and SoC devices in advanced process nodes. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Diego - 185 000.00 USD annually USA, CA, Sunnyvale - 213 500.00 USD annually USA, WA, Redmond - 185 000.00 USD annually
11/06/2026
Full time
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! The Role As a Senior ATE Security Engineer, you will engage with an experienced cross-disciplinary staff to deliver secure, high-quality custom silicon powering the Leo network. This role has two focuses: device security and provisioning during test, and the development of reusable ATE library and automation software that accelerates test development across the team. You will own secure device provisioning and security algorithm test on Advantest 93K and/or Teradyne UltraFLEX platforms, including secure key and identity injection, OTP/eFuse programming, and fuse-based lifecycle management. You will also design and build reusable, well-architected library code and tooling, such as pattern search utilities, automated sub-flow generation, and auto-generation of test programs from patterns, that improve the productivity, consistency, and quality of the entire test engineering team. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment, and you will influence design, DFT, security, and manufacturing teams to ensure our products are architected for security, testability, and cost-effective high-volume manufacturing. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities • Own device security and secure provisioning during test, including secure boot, secure key and identity injection, cryptographic provisioning, fuse-based configuration and lifecycle management, and debug-port lockdown. • Develop, own, and qualify OTP/eFuse programming flows, addressing challenges such as programming margin, read-back verification, repeatability, and the irreversible nature of fuse operations across process, voltage, and temperature. • Integrate ATE flows with secure provisioning systems, HSMs, or key-management infrastructure. • Develop and validate JTAG and debug-access flows on post-provisioned units to enable debug of RMA returns and downstream quality issues, while preserving device security posture. • Design, build, and maintain reusable ATE library code and tooling that accelerates test development across the team. • Develop utilities for pattern search and analysis, automated sub-flow generation, and auto-generation of test programs from patterns. • Architect libraries and frameworks for reusability, maintainability, and scale, applying strong software engineering practices (modular design, version control, code review, and testing). • Run firmware on DUTs to enable secure provisioning, self-test, and reduced test time. • Partner with ASIC design, DFT, security, and firmware teams to ensure devices meet Amazon standards for secure provisioning, design-for-test, and design-for-manufacturability. • Actively identify security, test-readiness, and software gaps throughout the product lifecycle and drive them to resolution. • Lead technical and security reviews and set software and security best practices for the team. BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience - 7+ years of experience in silicon test, security engineering, or test software development. - Experience with device security and secure provisioning during test, including OTP/eFuse programming. - Working knowledge of the fundamentals of encryption, cryptographic keys, and secure communication channels. - Strong software engineering skills, including proficiency in a language such as Python and/or C/C++, and experience building reusable, well-architected code. - Experience developing test or automation software on Advantest 93K and/or Teradyne UltraFLEX platforms. - Strong written and verbal communication skills. - International travel required during release-to-production phases. PREFERRED QUALIFICATIONS- Master's degree in Electrical/Computer Engineering or Computer Science. - Demonstrated ability to lead cross-functional technical efforts and mentor other engineers. - Expertise in standard silicon security concerns for modem and SoC devices, such as secure boot, secure key and identity provisioning, fuse-based lifecycle management, and debug-port lockdown. - Experience implementing cryptographic provisioning flows involving keys, certificates, and device identities in a manufacturing or test environment. - Experience working with anti-tamper and physical security blocks in silicon, such as tamper detection, sensors, and secure-element hardening. - In-depth understanding of OTP/eFuse programming challenges, including margin, read-back verification, repeatability, and managing irreversible operations at high volume. - Strong software development background, with experience building reusable ATE libraries and tooling (pattern search, sub-flow generation, automated test-program generation). - Experience with digital test of complex SoCs, including developing, debugging, and analyzing coverage for scan/ATPG, MBIST, boundary scan (JTAG), and functional tests. - Experience developing and debugging test programs on ATE platforms such as Advantest 93K and Teradyne UltraFLEX. - Experience with high-speed SERDES test and characterization, including equalization test and tuning (CTLE/DFE/FFE), jitter decomposition, and eye/BER analysis. - Experience developing high-volume manufacturing test solutions and driving the full test release process across the New Product Introduction (NPI) lifecycle, from silicon bring-up, characterization, and qualification through production hand-off and ramp. - Familiarity with I/O protocols such as I3C, SPI, and GPIO. - Experience testing complex modem and SoC devices in advanced process nodes. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, San Diego - 185 000.00 USD annually USA, CA, Sunnyvale - 213 500.00 USD annually USA, WA, Redmond - 185 000.00 USD annually
About Innovative Labs We are a leading maker of liquid dietary supplements, known for our innovation, strong R&D, and focus on quality. With our in-house team, we create custom liquid products for top wellness, nutraceutical, and food brands. At Innovative Labs, we believe in teamwork and creativity. For over 15 years, we've helped brands bring new ideas to life with high-quality liquids, gels, purees, pastes, oils, and emulsions. Our modern facilities and dedicated team work together to make products that matter. Here, you'll grow, learn, and be part of a team that's always improving and moving forward. Why You'll Love Working Here • Your Work Matters: Support the Brands People Use Every Day • Collaborate & Create: Join a team that values fresh ideas, open communication, and teamwork • Grow Your Career: We encourage curiosity, learning, and stepping up to new challenges • Supportive Culture: Thrive in a workplace that values your contributions and well-being About the Job We are looking for a senior engineer to own the technology behind our manufacturing business. You will manage our enterprise infrastructure across cloud, on-premises and hosted environments, administer our ERP and the SaaS applications our teams rely on every day (lab, quality, production and project management), keep them all connected, and work with leaders across the company to put AI and automation to work for the business. You will be trusted to make decisions and see them through, with a direct effect on how the business runs. What You'll Do Infrastructure and Systems Administration Own our Microsoft Azure environment: Azure SQL, virtual machines, networking, storage, Azure Data Factory, identity and cost management Administer Microsoft 365 and Entra ID / Active Directory: accounts, groups, access control, conditional access and SSO Administer the VMware virtual environment and maintain the on-premises and cloud servers (Windows and Linux) behind our internal applications, including patching, backups, monitoring and disaster recovery Apply security best practices: least-privilege access, secrets management, MFA, logging, and regular access reviews AI and Automation Lead AI for the company: own our AI platform and tools, and drive how AI is adopted and used across every department Use AI as an everyday working tool: build, troubleshoot, document and support systems faster with AI assistants and agents (for example, Claude, Microsoft Copilot or Azure OpenAI) Bring systems engineering and AI together: use AI to improve how our systems and integrations work, and give the AI tools you put in place the same testing, security and monitoring as any other system Find and deliver ways to automate manual work across operations and the back office Stay current as AI changes: follow new models, tools and practices Keep learning, and help others learn: grow your own AI skills and help colleagues across the company use AI well Use AI responsibly: help set and follow practical rules for how the company uses AI, with the right controls around company data ERP and Business Systems Administration Act as the main technical administrator of our ERP: configuration, user security, upgrades, database health, and the reporting replica Administer our SaaS and specialized platforms, including LIMS, QMS, MES and production-performance (OEE) systems, and others as we add them Be the escalation point for system issues. Diagnose problems across systems, work with vendors to fix them, and keep vendor relationships and contracts in good order Evaluate new software, lead implementations and upgrades, and retire systems we no longer need Integrations and Development Design, build and support integrations between our satellite systems and the ERP, using REST APIs, Azure Data Factory, Databricks, SQL and scripting Own the data pipelines that keep production, inventory, quality and financial data in sync, with monitoring and alerts so failures are caught before users notice Write and maintain SQL, Python and PHP code for integrations, reports and internal web tools Keep clear documentation for integrations and development Partnership and Governance Partner with department leaders and teams to understand their business needs, then deliver the solution: configure an existing system, build an integration, or design a new tool on our internal web platform Support validation, change control and audit needs for systems that hold quality and compliance data Keep system documentation, runbooks and the system and integration inventory current What Makes You a Great Fit Bachelor's degree in Information Systems, Computer Science, Engineering or a related field, or equivalent professional experience 10+ years in IT systems engineering, enterprise systems administration or a similar role, with at least 5 of those years hands-on with cloud infrastructure Strong Microsoft Azure experience: Azure SQL, VMs, networking, identity (Entra ID), and Azure Data Factory or a comparable integration and data pipeline tool Experience administering an ERP system, ideally in a manufacturing or distribution business A track record of building and supporting system integrations using REST APIs, SQL and at least one scripting language (Python, PowerShell or similar) Strong SQL skills, including writing queries, tuning performance and troubleshooting databases (Microsoft SQL Server / Azure SQL preferred) Working knowledge of VMware, Active Directory, Microsoft 365, Windows Server and Linux administration Sound security habits: access control, secrets handling, backups and incident response Clear communication with non-technical users and leaders, and the ability to explain trade-offs in plain language The judgment to work independently and own outcomes, as a senior member of a small team Curiosity and adaptability: a habit of learning new technology quickly, and a real interest in using AI to change how work gets done Preferred Qualifications Experience in an FDA-regulated or cGMP manufacturing environment, including computer system validation and audit support Hands-on experience with LIMS, QMS, MES or OEE platforms (such as Redzone) Experience with Databricks, Snowflake or other modern data platforms Web development experience (PHP, JavaScript) for internal tools and dashboards Hands-on experience with AI coding assistants, AI agents or large language model APIs Experience with Git and CI/CD The Perks of Joining Our Team Comprehensive health, dental, and vision coverage-plus a few weeks of paid parental leave when it matters most Paid time off and holidays to help you unwind and recharge Real opportunities to grow your skills and make an impact as we evolve A collaborative team that's adaptable, supportive, and driven to succeed together A 401(k) retirement plan with company contributions to help you build your future Ready to innovate with us? Apply now and let's build the future together! PIbc-2914
11/06/2026
Full time
About Innovative Labs We are a leading maker of liquid dietary supplements, known for our innovation, strong R&D, and focus on quality. With our in-house team, we create custom liquid products for top wellness, nutraceutical, and food brands. At Innovative Labs, we believe in teamwork and creativity. For over 15 years, we've helped brands bring new ideas to life with high-quality liquids, gels, purees, pastes, oils, and emulsions. Our modern facilities and dedicated team work together to make products that matter. Here, you'll grow, learn, and be part of a team that's always improving and moving forward. Why You'll Love Working Here • Your Work Matters: Support the Brands People Use Every Day • Collaborate & Create: Join a team that values fresh ideas, open communication, and teamwork • Grow Your Career: We encourage curiosity, learning, and stepping up to new challenges • Supportive Culture: Thrive in a workplace that values your contributions and well-being About the Job We are looking for a senior engineer to own the technology behind our manufacturing business. You will manage our enterprise infrastructure across cloud, on-premises and hosted environments, administer our ERP and the SaaS applications our teams rely on every day (lab, quality, production and project management), keep them all connected, and work with leaders across the company to put AI and automation to work for the business. You will be trusted to make decisions and see them through, with a direct effect on how the business runs. What You'll Do Infrastructure and Systems Administration Own our Microsoft Azure environment: Azure SQL, virtual machines, networking, storage, Azure Data Factory, identity and cost management Administer Microsoft 365 and Entra ID / Active Directory: accounts, groups, access control, conditional access and SSO Administer the VMware virtual environment and maintain the on-premises and cloud servers (Windows and Linux) behind our internal applications, including patching, backups, monitoring and disaster recovery Apply security best practices: least-privilege access, secrets management, MFA, logging, and regular access reviews AI and Automation Lead AI for the company: own our AI platform and tools, and drive how AI is adopted and used across every department Use AI as an everyday working tool: build, troubleshoot, document and support systems faster with AI assistants and agents (for example, Claude, Microsoft Copilot or Azure OpenAI) Bring systems engineering and AI together: use AI to improve how our systems and integrations work, and give the AI tools you put in place the same testing, security and monitoring as any other system Find and deliver ways to automate manual work across operations and the back office Stay current as AI changes: follow new models, tools and practices Keep learning, and help others learn: grow your own AI skills and help colleagues across the company use AI well Use AI responsibly: help set and follow practical rules for how the company uses AI, with the right controls around company data ERP and Business Systems Administration Act as the main technical administrator of our ERP: configuration, user security, upgrades, database health, and the reporting replica Administer our SaaS and specialized platforms, including LIMS, QMS, MES and production-performance (OEE) systems, and others as we add them Be the escalation point for system issues. Diagnose problems across systems, work with vendors to fix them, and keep vendor relationships and contracts in good order Evaluate new software, lead implementations and upgrades, and retire systems we no longer need Integrations and Development Design, build and support integrations between our satellite systems and the ERP, using REST APIs, Azure Data Factory, Databricks, SQL and scripting Own the data pipelines that keep production, inventory, quality and financial data in sync, with monitoring and alerts so failures are caught before users notice Write and maintain SQL, Python and PHP code for integrations, reports and internal web tools Keep clear documentation for integrations and development Partnership and Governance Partner with department leaders and teams to understand their business needs, then deliver the solution: configure an existing system, build an integration, or design a new tool on our internal web platform Support validation, change control and audit needs for systems that hold quality and compliance data Keep system documentation, runbooks and the system and integration inventory current What Makes You a Great Fit Bachelor's degree in Information Systems, Computer Science, Engineering or a related field, or equivalent professional experience 10+ years in IT systems engineering, enterprise systems administration or a similar role, with at least 5 of those years hands-on with cloud infrastructure Strong Microsoft Azure experience: Azure SQL, VMs, networking, identity (Entra ID), and Azure Data Factory or a comparable integration and data pipeline tool Experience administering an ERP system, ideally in a manufacturing or distribution business A track record of building and supporting system integrations using REST APIs, SQL and at least one scripting language (Python, PowerShell or similar) Strong SQL skills, including writing queries, tuning performance and troubleshooting databases (Microsoft SQL Server / Azure SQL preferred) Working knowledge of VMware, Active Directory, Microsoft 365, Windows Server and Linux administration Sound security habits: access control, secrets handling, backups and incident response Clear communication with non-technical users and leaders, and the ability to explain trade-offs in plain language The judgment to work independently and own outcomes, as a senior member of a small team Curiosity and adaptability: a habit of learning new technology quickly, and a real interest in using AI to change how work gets done Preferred Qualifications Experience in an FDA-regulated or cGMP manufacturing environment, including computer system validation and audit support Hands-on experience with LIMS, QMS, MES or OEE platforms (such as Redzone) Experience with Databricks, Snowflake or other modern data platforms Web development experience (PHP, JavaScript) for internal tools and dashboards Hands-on experience with AI coding assistants, AI agents or large language model APIs Experience with Git and CI/CD The Perks of Joining Our Team Comprehensive health, dental, and vision coverage-plus a few weeks of paid parental leave when it matters most Paid time off and holidays to help you unwind and recharge Real opportunities to grow your skills and make an impact as we evolve A collaborative team that's adaptable, supportive, and driven to succeed together A 401(k) retirement plan with company contributions to help you build your future Ready to innovate with us? Apply now and let's build the future together! PIbc-2914
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities SUMMARY The Telecommunications Equipment Installer IV - Lead is responsible for the installation and maintenance of telecommunication equipment for a variety of carriers. This includes fiber, transport equipment and all critical infrastructures within a central office. This lead role will provide high-quality service in customer technical spaces including data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Overtime and Saturday may be required based on business need. Other duties may be assigned: Physically place, remove, or modify working and non-working equipment including the following: Install superstructure components in support of cabling systems such as auxiliary bars, threaded rods, cable racking, cable trays, wire basket systems, etc Cutting, filing, drilling, modifying infrastructure components and working with various tools such as bandsaw, hammer drill, jigsaw, ratchet/sockets, etc Installation of data equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls. Making connections terminations to BDFBs and fuse panels. Identify, label, measure, terminate and physically route power cables to servers, switches, and other equipment, adhering to electrical safety standards. Identify, label, measure, terminate and physically route fiber optic and copper cables for high-speed data transmission, ensuring precise cable management and minimal signal loss Set up and install power distribution units (PDUs), ensuring redundancy and proper load balancing to prevent power issues. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Conduct fiber light meter, CAT5/6 and volt ohm meter testing to ensure proper levels, continuity, and termination points. Perform advanced test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs) Perform quality validation on in-process and completed work. Complete operations paperwork (e.g., expense reports, timesheets, job documentation, etc.) including daily job status reports as requested. May oversee the work of less experienced installers; assume responsibility for the successful completion of installation projects. Act as a customer contact; interface with customers and local supervisors regarding project status Interact with all members of the organization including Installation, Engineering, Project Management Perform other duties as requested. SAFETY DUTIES & RESPONSIBILITIES Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations Industry Consensus Standards Circet USA Injury and Illness Prevention Program Manual Participate in job site safety/hazard analysis Qualifications QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required, technical or college degree preferred. Minimum of six years of experience or equivalent technical skills in central office equipment / data center installation Clear understanding of AT&T, Telcordia, and/or Verizon Quality Standards. Knowledge and experience with telecommunications equipment including Dell, HP, Arista, Ciena, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc. Background in fiber optic cable and AC/DC power installation and testing practices Proficient use of Microsoft programs, IOS and/or Android applications. Ability to read and understand technical drawings and documentation. Good mechanical aptitude including usage of basic power tools. Strong organization as well as verbal and written communication skills Demonstrated problem-solving skills; ability to define problems, collect data, establish facts, and draw valid conclusions. BICSI certification is a plus LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. POSITION QUALIFICATIONS/ REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasm and determination Exhibit industry awareness Exhibit exceptional organizational skills Exhibit the ability to live the Circet USA Values TRAVEL Willing to travel Valid driver's license with acceptable driving record and proof of insurance Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle or feel. The employee is required to walk, sit, reach with hands and arms, climb or balance, stoop, kneel or crouch, talk and hear. The employee must regularly lift 5-50 lbs, and occasionally lift over 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Pay Range in the United States: based upon geography, skills, and experience. May also be eligible for performance incentive opportunity based on company and individual goals and performance.
11/06/2026
Full time
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities SUMMARY The Telecommunications Equipment Installer IV - Lead is responsible for the installation and maintenance of telecommunication equipment for a variety of carriers. This includes fiber, transport equipment and all critical infrastructures within a central office. This lead role will provide high-quality service in customer technical spaces including data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Overtime and Saturday may be required based on business need. Other duties may be assigned: Physically place, remove, or modify working and non-working equipment including the following: Install superstructure components in support of cabling systems such as auxiliary bars, threaded rods, cable racking, cable trays, wire basket systems, etc Cutting, filing, drilling, modifying infrastructure components and working with various tools such as bandsaw, hammer drill, jigsaw, ratchet/sockets, etc Installation of data equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls. Making connections terminations to BDFBs and fuse panels. Identify, label, measure, terminate and physically route power cables to servers, switches, and other equipment, adhering to electrical safety standards. Identify, label, measure, terminate and physically route fiber optic and copper cables for high-speed data transmission, ensuring precise cable management and minimal signal loss Set up and install power distribution units (PDUs), ensuring redundancy and proper load balancing to prevent power issues. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Conduct fiber light meter, CAT5/6 and volt ohm meter testing to ensure proper levels, continuity, and termination points. Perform advanced test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs) Perform quality validation on in-process and completed work. Complete operations paperwork (e.g., expense reports, timesheets, job documentation, etc.) including daily job status reports as requested. May oversee the work of less experienced installers; assume responsibility for the successful completion of installation projects. Act as a customer contact; interface with customers and local supervisors regarding project status Interact with all members of the organization including Installation, Engineering, Project Management Perform other duties as requested. SAFETY DUTIES & RESPONSIBILITIES Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations Industry Consensus Standards Circet USA Injury and Illness Prevention Program Manual Participate in job site safety/hazard analysis Qualifications QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required, technical or college degree preferred. Minimum of six years of experience or equivalent technical skills in central office equipment / data center installation Clear understanding of AT&T, Telcordia, and/or Verizon Quality Standards. Knowledge and experience with telecommunications equipment including Dell, HP, Arista, Ciena, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc. Background in fiber optic cable and AC/DC power installation and testing practices Proficient use of Microsoft programs, IOS and/or Android applications. Ability to read and understand technical drawings and documentation. Good mechanical aptitude including usage of basic power tools. Strong organization as well as verbal and written communication skills Demonstrated problem-solving skills; ability to define problems, collect data, establish facts, and draw valid conclusions. BICSI certification is a plus LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. POSITION QUALIFICATIONS/ REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasm and determination Exhibit industry awareness Exhibit exceptional organizational skills Exhibit the ability to live the Circet USA Values TRAVEL Willing to travel Valid driver's license with acceptable driving record and proof of insurance Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle or feel. The employee is required to walk, sit, reach with hands and arms, climb or balance, stoop, kneel or crouch, talk and hear. The employee must regularly lift 5-50 lbs, and occasionally lift over 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Pay Range in the United States: based upon geography, skills, and experience. May also be eligible for performance incentive opportunity based on company and individual goals and performance.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Hardware Engineer, Test DevelopmentOnsite in Foster City 5 days in officeAs a hardware engineer you will be responsible for developing, documenting and executing component and system-level hardware testing. You will collaborate with suppliers, design and system engineers to characterize the functional performance sense and compute hardware. You will be responsible for development testing on early prototypes and qualification testing on modules intended for vehicle use. Projects range from interface compliance testing to developing purpose built tools. We are looking for someone whos enthusiastic, innovative, a self-starter, and willing to take on the challenges to work with us as an exceptional hardware engineer.ResponsibilitiesTest ExecutionUse oscilloscopes, network analyzers, and other electrical/environmental test equipmentDevelop test setups via block diagrams, BoMs and test plansTest Infrastructure DevelopmentDevelop custom test assets such as load simulators, test harnessing and python scriptsFacilitate test infrastructure projects by working with procurement and suppliersDocumentationDraft and present Test Plans, Design Reviews, Test Readiness Reviews and Data ReviewsReview and consult on documentation release for standards, design, and risk assessmentsQualificationsB.S. in Computer Engineering, Electrical Engineering, Mechanical Engineering or similar discipline4+ years of professional, relevant work experience2+ years in electronics developmentExperience with testing electronic, automotive, aerospace, or vehicle componentsExperience with Design tools PCBA: Altium preferred3D Modeling: 3DExperience or Catia preferredExperience in using lab equipment (Environmental Chambers, Oscilloscopes, E-loads, VNA, TDR, and spectrum analyzer)Experience with Ubuntu and PythonBonus QualificationsM.S. or Ph.D. in Engineering or similar disciplineTeam/club competitions (e.g. SAE, FIRST, DARPA)Systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)Experience with: Ethernet switching chipsets (i.e. Broadcom, Marvell), PCIe, CAN ComplianceSimulation Tools (Ansys preferred)Common bus protocols (SPI, I2C, MDIO)Process/Tool Familiarity with:Data Acquisition systems (UEI and/or Keysight preferred)Requirement -Test Case management tools (Polarion preferred)Atlassian software products (Jira/Confluence) Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA) Free breakfast and lunch
11/06/2026
Full time
Job Description Job Description Hardware Engineer, Test DevelopmentOnsite in Foster City 5 days in officeAs a hardware engineer you will be responsible for developing, documenting and executing component and system-level hardware testing. You will collaborate with suppliers, design and system engineers to characterize the functional performance sense and compute hardware. You will be responsible for development testing on early prototypes and qualification testing on modules intended for vehicle use. Projects range from interface compliance testing to developing purpose built tools. We are looking for someone whos enthusiastic, innovative, a self-starter, and willing to take on the challenges to work with us as an exceptional hardware engineer.ResponsibilitiesTest ExecutionUse oscilloscopes, network analyzers, and other electrical/environmental test equipmentDevelop test setups via block diagrams, BoMs and test plansTest Infrastructure DevelopmentDevelop custom test assets such as load simulators, test harnessing and python scriptsFacilitate test infrastructure projects by working with procurement and suppliersDocumentationDraft and present Test Plans, Design Reviews, Test Readiness Reviews and Data ReviewsReview and consult on documentation release for standards, design, and risk assessmentsQualificationsB.S. in Computer Engineering, Electrical Engineering, Mechanical Engineering or similar discipline4+ years of professional, relevant work experience2+ years in electronics developmentExperience with testing electronic, automotive, aerospace, or vehicle componentsExperience with Design tools PCBA: Altium preferred3D Modeling: 3DExperience or Catia preferredExperience in using lab equipment (Environmental Chambers, Oscilloscopes, E-loads, VNA, TDR, and spectrum analyzer)Experience with Ubuntu and PythonBonus QualificationsM.S. or Ph.D. in Engineering or similar disciplineTeam/club competitions (e.g. SAE, FIRST, DARPA)Systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)Experience with: Ethernet switching chipsets (i.e. Broadcom, Marvell), PCIe, CAN ComplianceSimulation Tools (Ansys preferred)Common bus protocols (SPI, I2C, MDIO)Process/Tool Familiarity with:Data Acquisition systems (UEI and/or Keysight preferred)Requirement -Test Case management tools (Polarion preferred)Atlassian software products (Jira/Confluence) Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA) Free breakfast and lunch
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities SUMMARY The Telecommunications Equipment Installer IV - Lead is responsible for the installation and maintenance of telecommunication equipment for a variety of carriers. This includes fiber, transport equipment and all critical infrastructures within a central office. This lead role will provide high-quality service in customer technical spaces including data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Overtime and Saturday may be required based on business need. Other duties may be assigned: Physically place, remove, or modify working and non-working equipment including the following: Install superstructure components in support of cabling systems such as auxiliary bars, threaded rods, cable racking, cable trays, wire basket systems, etc Cutting, filing, drilling, modifying infrastructure components and working with various tools such as bandsaw, hammer drill, jigsaw, ratchet/sockets, etc Installation of data equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls. Making connections terminations to BDFBs and fuse panels. Identify, label, measure, terminate and physically route power cables to servers, switches, and other equipment, adhering to electrical safety standards. Identify, label, measure, terminate and physically route fiber optic and copper cables for high-speed data transmission, ensuring precise cable management and minimal signal loss Set up and install power distribution units (PDUs), ensuring redundancy and proper load balancing to prevent power issues. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Conduct fiber light meter, CAT5/6 and volt ohm meter testing to ensure proper levels, continuity, and termination points. Perform advanced test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs) Perform quality validation on in-process and completed work. Complete operations paperwork (e.g., expense reports, timesheets, job documentation, etc.) including daily job status reports as requested. May oversee the work of less experienced installers; assume responsibility for the successful completion of installation projects. Act as a customer contact; interface with customers and local supervisors regarding project status Interact with all members of the organization including Installation, Engineering, Project Management Perform other duties as requested. SAFETY DUTIES & RESPONSIBILITIES Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations Industry Consensus Standards Circet USA Injury and Illness Prevention Program Manual Participate in job site safety/hazard analysis Qualifications QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required, technical or college degree preferred. Minimum of six years of experience or equivalent technical skills in central office equipment / data center installation Clear understanding of AT&T, Telcordia, and/or Verizon Quality Standards. Knowledge and experience with telecommunications equipment including Dell, HP, Arista, Ciena, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc. Background in fiber optic cable and AC/DC power installation and testing practices Proficient use of Microsoft programs, IOS and/or Android applications. Ability to read and understand technical drawings and documentation. Good mechanical aptitude including usage of basic power tools. Strong organization as well as verbal and written communication skills Demonstrated problem-solving skills; ability to define problems, collect data, establish facts, and draw valid conclusions. BICSI certification is a plus LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. POSITION QUALIFICATIONS/ REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasm and determination Exhibit industry awareness Exhibit exceptional organizational skills Exhibit the ability to live the Circet USA Values TRAVEL Willing to travel Valid driver's license with acceptable driving record and proof of insurance Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle or feel. The employee is required to walk, sit, reach with hands and arms, climb or balance, stoop, kneel or crouch, talk and hear. The employee must regularly lift 5-50 lbs, and occasionally lift over 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Pay Range in the United States: based upon geography, skills, and experience. May also be eligible for performance incentive opportunity based on company and individual goals and performance.
11/06/2026
Full time
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities SUMMARY The Telecommunications Equipment Installer IV - Lead is responsible for the installation and maintenance of telecommunication equipment for a variety of carriers. This includes fiber, transport equipment and all critical infrastructures within a central office. This lead role will provide high-quality service in customer technical spaces including data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Overtime and Saturday may be required based on business need. Other duties may be assigned: Physically place, remove, or modify working and non-working equipment including the following: Install superstructure components in support of cabling systems such as auxiliary bars, threaded rods, cable racking, cable trays, wire basket systems, etc Cutting, filing, drilling, modifying infrastructure components and working with various tools such as bandsaw, hammer drill, jigsaw, ratchet/sockets, etc Installation of data equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls. Making connections terminations to BDFBs and fuse panels. Identify, label, measure, terminate and physically route power cables to servers, switches, and other equipment, adhering to electrical safety standards. Identify, label, measure, terminate and physically route fiber optic and copper cables for high-speed data transmission, ensuring precise cable management and minimal signal loss Set up and install power distribution units (PDUs), ensuring redundancy and proper load balancing to prevent power issues. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Conduct fiber light meter, CAT5/6 and volt ohm meter testing to ensure proper levels, continuity, and termination points. Perform advanced test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs) Perform quality validation on in-process and completed work. Complete operations paperwork (e.g., expense reports, timesheets, job documentation, etc.) including daily job status reports as requested. May oversee the work of less experienced installers; assume responsibility for the successful completion of installation projects. Act as a customer contact; interface with customers and local supervisors regarding project status Interact with all members of the organization including Installation, Engineering, Project Management Perform other duties as requested. SAFETY DUTIES & RESPONSIBILITIES Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations Industry Consensus Standards Circet USA Injury and Illness Prevention Program Manual Participate in job site safety/hazard analysis Qualifications QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required, technical or college degree preferred. Minimum of six years of experience or equivalent technical skills in central office equipment / data center installation Clear understanding of AT&T, Telcordia, and/or Verizon Quality Standards. Knowledge and experience with telecommunications equipment including Dell, HP, Arista, Ciena, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc. Background in fiber optic cable and AC/DC power installation and testing practices Proficient use of Microsoft programs, IOS and/or Android applications. Ability to read and understand technical drawings and documentation. Good mechanical aptitude including usage of basic power tools. Strong organization as well as verbal and written communication skills Demonstrated problem-solving skills; ability to define problems, collect data, establish facts, and draw valid conclusions. BICSI certification is a plus LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. POSITION QUALIFICATIONS/ REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasm and determination Exhibit industry awareness Exhibit exceptional organizational skills Exhibit the ability to live the Circet USA Values TRAVEL Willing to travel Valid driver's license with acceptable driving record and proof of insurance Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle or feel. The employee is required to walk, sit, reach with hands and arms, climb or balance, stoop, kneel or crouch, talk and hear. The employee must regularly lift 5-50 lbs, and occasionally lift over 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Pay Range in the United States: based upon geography, skills, and experience. May also be eligible for performance incentive opportunity based on company and individual goals and performance.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
11/06/2026
Full time
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking a Network Architect to define and evolve the secure, scalable, and resilient network architecture supporting our engineering, manufacturing, autonomy development, and enterprise operations environments. As part of the Cloud & Infrastructure team within Enterprise Operations, this highly technical individual contributor will establish network strategy, standards, and reference architectures across Shield AI's offices, engineering labs, manufacturing facilities, data centers, public cloud environments, and international locations. You will remain hands-on for first-of-kind, complex, and high-risk deployments while partnering closely with Engineering, Manufacturing, Infrastructure, Cloud Platform, Site Infrastructure, Facilities, and Cybersecurity teams. What you'll do: Enterprise Network Architecture Define and maintain Shield AI's enterprise network architecture, technical strategy, standards, roadmaps, and reference designs. Architect scalable LAN, WAN, wireless, internet edge, data-center, VPN, SASE, NAC, and network security solutions across a globally distributed environment. Develop high-level and low-level designs for new offices, engineering labs, manufacturing facilities, data centers, cloud environments, acquisitions, and site integrations. Design resilient routing and connectivity architectures using BGP, OSPF, IPsec, private circuits, cloud interconnects, diverse internet services, and related technologies. Establish standards for segmentation, IP addressing, naming, routing, high availability, quality of service, observability, capacity, and lifecycle management. Lead architecture reviews, technology evaluations, proofs of concept, and design decisions for strategic network initiatives. Manufacturing IoT and Hybrid Connectivity Develop secure network architectures for manufacturing, IoT, industrial, engineering, lab, and operational technology environments. Define segmentation and access patterns for manufacturing equipment, sensors, robotics, test systems, building systems, cameras, and other connected devices. Partner with Manufacturing, Engineering, Facilities, and Cybersecurity teams to integrate operational environments without introducing unacceptable risk to enterprise or controlled networks. Design hybrid connectivity across AWS, Azure, data centers, colocation facilities, and on-premises environments, including cloud transit, private connectivity, routing integration, secure ingress and egress, and shared services. Support the integration of acquired companies, legacy networks, international locations, and newly constructed facilities into enterprise standards. Technical Leadership and Delivery Serve as the senior technical authority for complex network designs, escalations, performance issues, and resiliency improvements. Lead and actively participate in first-of-kind, complex, or high-risk deployments, migrations, cutovers, validation testing, incident response, and advanced troubleshooting. Translate architecture into implementation plans, reusable configurations, operational standards, and clear handoffs for Network Engineering and Network Security teams. Advance network automation and infrastructure-as-code practices using Terraform, Ansible, Python, APIs, and configuration-management platforms. Produce and maintain architecture diagrams, design documents, decision records, implementation standards, and operational documentation. Required qualifications: 10+ years of progressive experience in enterprise network engineering and architecture across complex, multi-site environments. Demonstrated experience leading network architecture from requirements and design through implementation, validation, and operational handoff. Deep expertise in enterprise routing, switching, wireless, WAN, internet edge, VPN, network segmentation, and high-availability design. Advanced knowledge of BGP, OSPF, VLANs, VRFs, QoS, IPsec, DNS, DHCP, NAT, route redistribution, and resilient traffic-engineering patterns. Experience architecting networks across offices, engineering facilities, manufacturing environments, data centers, colocation facilities, and public cloud environments. Strong experience with firewall architecture, zero-trust principles, network access control, secure remote access, and layered segmentation. Experience with AWS and Azure networking, including transit architectures, private connectivity, cloud routing, and network security controls. Ability to create clear architecture diagrams, reference designs, technical standards, implementation guidance, and decision documentation. Experience evaluating network technologies, vendors, carrier services, and professional-services designs. Demonstrated ability to lead complex technical initiatives, mentor engineers, and influence outcomes across teams without direct authority. Strong written and verbal communication skills, including the ability to explain architecture decisions, alternatives, and risks to technical and non-technical audiences. Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience. Ability to travel periodically and support planned after-hours implementations or critical incidents. Preferred qualifications: Demonstrated experience designing secure IoT, Industrial IoT, operational technology, or manufacturing networks, including segmentation of production equipment, sensors, robotics, test systems, building systems, and other connected devices. Experience applying manufacturing or OT security architecture practices such as zone-and-conduit segmentation, the Purdue model, or ISA/IEC 62443 principles. Hands-on experience with Palo Alto Networks, Panorama, Prisma Access, Juniper, Mist, Aruba, ClearPass, or comparable enterprise platforms. Experience designing high-density or industrial wireless networks for manufacturing, warehouse, lab, or engineering environments. Experience supporting aerospace, defense, advanced manufacturing, government contracting, or another regulated environment. Knowledge of CMMC, NIST 800-171, ITAR, controlled unclassified information, and network designs supporting regulated or isolated environments. Experience integrating acquisitions, legacy environments, or international locations into global enterprise standards. Experience with network automation, source-controlled configuration, validation testing, and infrastructure-as-code. Relevant advanced certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, AWS Advanced Networking, or equivalent experience. Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/06/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking a Network Architect to define and evolve the secure, scalable, and resilient network architecture supporting our engineering, manufacturing, autonomy development, and enterprise operations environments. As part of the Cloud & Infrastructure team within Enterprise Operations, this highly technical individual contributor will establish network strategy, standards, and reference architectures across Shield AI's offices, engineering labs, manufacturing facilities, data centers, public cloud environments, and international locations. You will remain hands-on for first-of-kind, complex, and high-risk deployments while partnering closely with Engineering, Manufacturing, Infrastructure, Cloud Platform, Site Infrastructure, Facilities, and Cybersecurity teams. What you'll do: Enterprise Network Architecture Define and maintain Shield AI's enterprise network architecture, technical strategy, standards, roadmaps, and reference designs. Architect scalable LAN, WAN, wireless, internet edge, data-center, VPN, SASE, NAC, and network security solutions across a globally distributed environment. Develop high-level and low-level designs for new offices, engineering labs, manufacturing facilities, data centers, cloud environments, acquisitions, and site integrations. Design resilient routing and connectivity architectures using BGP, OSPF, IPsec, private circuits, cloud interconnects, diverse internet services, and related technologies. Establish standards for segmentation, IP addressing, naming, routing, high availability, quality of service, observability, capacity, and lifecycle management. Lead architecture reviews, technology evaluations, proofs of concept, and design decisions for strategic network initiatives. Manufacturing IoT and Hybrid Connectivity Develop secure network architectures for manufacturing, IoT, industrial, engineering, lab, and operational technology environments. Define segmentation and access patterns for manufacturing equipment, sensors, robotics, test systems, building systems, cameras, and other connected devices. Partner with Manufacturing, Engineering, Facilities, and Cybersecurity teams to integrate operational environments without introducing unacceptable risk to enterprise or controlled networks. Design hybrid connectivity across AWS, Azure, data centers, colocation facilities, and on-premises environments, including cloud transit, private connectivity, routing integration, secure ingress and egress, and shared services. Support the integration of acquired companies, legacy networks, international locations, and newly constructed facilities into enterprise standards. Technical Leadership and Delivery Serve as the senior technical authority for complex network designs, escalations, performance issues, and resiliency improvements. Lead and actively participate in first-of-kind, complex, or high-risk deployments, migrations, cutovers, validation testing, incident response, and advanced troubleshooting. Translate architecture into implementation plans, reusable configurations, operational standards, and clear handoffs for Network Engineering and Network Security teams. Advance network automation and infrastructure-as-code practices using Terraform, Ansible, Python, APIs, and configuration-management platforms. Produce and maintain architecture diagrams, design documents, decision records, implementation standards, and operational documentation. Required qualifications: 10+ years of progressive experience in enterprise network engineering and architecture across complex, multi-site environments. Demonstrated experience leading network architecture from requirements and design through implementation, validation, and operational handoff. Deep expertise in enterprise routing, switching, wireless, WAN, internet edge, VPN, network segmentation, and high-availability design. Advanced knowledge of BGP, OSPF, VLANs, VRFs, QoS, IPsec, DNS, DHCP, NAT, route redistribution, and resilient traffic-engineering patterns. Experience architecting networks across offices, engineering facilities, manufacturing environments, data centers, colocation facilities, and public cloud environments. Strong experience with firewall architecture, zero-trust principles, network access control, secure remote access, and layered segmentation. Experience with AWS and Azure networking, including transit architectures, private connectivity, cloud routing, and network security controls. Ability to create clear architecture diagrams, reference designs, technical standards, implementation guidance, and decision documentation. Experience evaluating network technologies, vendors, carrier services, and professional-services designs. Demonstrated ability to lead complex technical initiatives, mentor engineers, and influence outcomes across teams without direct authority. Strong written and verbal communication skills, including the ability to explain architecture decisions, alternatives, and risks to technical and non-technical audiences. Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience. Ability to travel periodically and support planned after-hours implementations or critical incidents. Preferred qualifications: Demonstrated experience designing secure IoT, Industrial IoT, operational technology, or manufacturing networks, including segmentation of production equipment, sensors, robotics, test systems, building systems, and other connected devices. Experience applying manufacturing or OT security architecture practices such as zone-and-conduit segmentation, the Purdue model, or ISA/IEC 62443 principles. Hands-on experience with Palo Alto Networks, Panorama, Prisma Access, Juniper, Mist, Aruba, ClearPass, or comparable enterprise platforms. Experience designing high-density or industrial wireless networks for manufacturing, warehouse, lab, or engineering environments. Experience supporting aerospace, defense, advanced manufacturing, government contracting, or another regulated environment. Knowledge of CMMC, NIST 800-171, ITAR, controlled unclassified information, and network designs supporting regulated or isolated environments. Experience integrating acquisitions, legacy environments, or international locations into global enterprise standards. Experience with network automation, source-controlled configuration, validation testing, and infrastructure-as-code. Relevant advanced certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, AWS Advanced Networking, or equivalent experience. Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Heritage Hotels & Resorts Corporate Office
Albuquerque, New Mexico
Job Description Job Description Description: About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary. Why This Role Matters We are seeking an in-person Technology Systems Engineer who will shape how technology powers the guest experience and daily operations across Heritage Companies. In a hospitality company built on culture, service, and human connection, technology should never be a barrier, it should be an accelerator. This role ensures our systems work seamlessly behind the scenes so our teams can focus on what matters most: delivering exceptional, memorable experiences. You will design, build, and maintain the technology that connects our hotels, restaurants, and corporate teams, directly impacting how we operate, how we scale, and how our guests experience our brand. From launching new properties to enhancing digital guest journeys, your work will influence every touchpoint of the Heritage experience. You will simplify complexity, solve high-impact problems, and bring thoughtful, scalable solutions to a dynamic and growing organization. This role matters because when our technology is intentional, efficient, and aligned, it allows our people to take care of our guests, and allow our guests to experience the very best of Heritage. What You'll Do: Own the full lifecycle of Heritage's technology systems, including development, deployment, maintenance, and optimization across internal and guest-facing platforms Build and manage applications, automations, and integrations that support business operations, data flow, and team efficiency Maintain and enhance internal systems including dashboards, workflows, identity/access management, and communication infrastructure Manage and optimize guest-facing technology including websites, digital experiences, and integrations with PMS, guest data platforms, and related systems Ensure all systems align with luxury hospitality standards in performance, usability, and design quality Leverage AI-driven development tools to accelerate delivery, improve workflows, and scale technical capabilities Produce clear, structured documentation including system architecture, implementation guides, and operational references Identify inefficiencies, simplify systems, and implement scalable solutions that improve performance and reduce manual effort Partner with leadership to execute technical priorities and contribute to long-term technology strategy Why You'll Love Working With Us Competitive pay and comprehensive benefits including a 25% match for 401k! Generous employee discounts across Heritage Hotels, restaurants, spa and retail! Free employee parking! Opportunity to contribute to large-scale initiatives and long-term innovation! Own meaningful work from end to end, with real impact across hotels, restaurants, and corporate operations! See your work come to life in real time - supporting both team members and guest experiences daily! Grow alongside the business with opportunities to expand your scope, deepen your expertise, and evolve your career! Work with leadership that values curiosity, innovation, and forward-thinking approaches to technology! Be part of a purpose-driven company that celebrates culture, community, and belonging! HC10 Requirements: Willing to work out of our corporate office in New Mexico with some travel around the state if directed by CIO Proven experience with AI-assisted development workflows and automation Strong foundation in HTML, CSS, and JavaScript Proficiency with Git, version control, and deployment processes Experience with APIs, system integrations, and databases Working knowledge of networking and DNS Strong technical writing and documentation skills Ability to navigate vendor systems and solve problems with limited documentation Highly autonomous with strong systems thinking and problem-solving abilities Experience with Cloudflare or similar infrastructure platforms Python or scripting experience Experience with enterprise systems (SSO, permissions, provisioning) Website development (CMS or static site generators) Familiarity with hospitality technology systems Experience with multi-site operations, networking, or monitoring tools Compensation details: 0 Yearly Salary PI-9132
11/06/2026
Full time
Job Description Job Description Description: About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary. Why This Role Matters We are seeking an in-person Technology Systems Engineer who will shape how technology powers the guest experience and daily operations across Heritage Companies. In a hospitality company built on culture, service, and human connection, technology should never be a barrier, it should be an accelerator. This role ensures our systems work seamlessly behind the scenes so our teams can focus on what matters most: delivering exceptional, memorable experiences. You will design, build, and maintain the technology that connects our hotels, restaurants, and corporate teams, directly impacting how we operate, how we scale, and how our guests experience our brand. From launching new properties to enhancing digital guest journeys, your work will influence every touchpoint of the Heritage experience. You will simplify complexity, solve high-impact problems, and bring thoughtful, scalable solutions to a dynamic and growing organization. This role matters because when our technology is intentional, efficient, and aligned, it allows our people to take care of our guests, and allow our guests to experience the very best of Heritage. What You'll Do: Own the full lifecycle of Heritage's technology systems, including development, deployment, maintenance, and optimization across internal and guest-facing platforms Build and manage applications, automations, and integrations that support business operations, data flow, and team efficiency Maintain and enhance internal systems including dashboards, workflows, identity/access management, and communication infrastructure Manage and optimize guest-facing technology including websites, digital experiences, and integrations with PMS, guest data platforms, and related systems Ensure all systems align with luxury hospitality standards in performance, usability, and design quality Leverage AI-driven development tools to accelerate delivery, improve workflows, and scale technical capabilities Produce clear, structured documentation including system architecture, implementation guides, and operational references Identify inefficiencies, simplify systems, and implement scalable solutions that improve performance and reduce manual effort Partner with leadership to execute technical priorities and contribute to long-term technology strategy Why You'll Love Working With Us Competitive pay and comprehensive benefits including a 25% match for 401k! Generous employee discounts across Heritage Hotels, restaurants, spa and retail! Free employee parking! Opportunity to contribute to large-scale initiatives and long-term innovation! Own meaningful work from end to end, with real impact across hotels, restaurants, and corporate operations! See your work come to life in real time - supporting both team members and guest experiences daily! Grow alongside the business with opportunities to expand your scope, deepen your expertise, and evolve your career! Work with leadership that values curiosity, innovation, and forward-thinking approaches to technology! Be part of a purpose-driven company that celebrates culture, community, and belonging! HC10 Requirements: Willing to work out of our corporate office in New Mexico with some travel around the state if directed by CIO Proven experience with AI-assisted development workflows and automation Strong foundation in HTML, CSS, and JavaScript Proficiency with Git, version control, and deployment processes Experience with APIs, system integrations, and databases Working knowledge of networking and DNS Strong technical writing and documentation skills Ability to navigate vendor systems and solve problems with limited documentation Highly autonomous with strong systems thinking and problem-solving abilities Experience with Cloudflare or similar infrastructure platforms Python or scripting experience Experience with enterprise systems (SSO, permissions, provisioning) Website development (CMS or static site generators) Familiarity with hospitality technology systems Experience with multi-site operations, networking, or monitoring tools Compensation details: 0 Yearly Salary PI-9132
Job Description Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. SCHEDULE: This is an exempt position. POSITION SUMMARY: We are seeking an Electricity & Automation Engineering Manager to join our E&M team. Reporting to the Factory Engineering Manager, you will be responsible for all aspects related to Electricity, Automation, Process Control, Manufacturing Execution Systems (MES), and the Factory Automation System (FAS) infrastructure, applications, and resources. The ideal candidate will bring expertise in electricity, automation, and Manufacturing Execution Systems while demonstrating the ability to enhance business objectives, product quality, and plant operation and performance. PRIMARY RESPONSIBILITIES Define, propose, and monitor plans and objectives for electrical supply and distribution, automation, process control, and MES Lead and coordinate the electrical team and maintain competencies, motivation, and performance Ensure compliance with Nestlé standards, government regulatory requirements, and local electrical codes Develop and implement maintenance and inspection plans for electrical distribution and automation infrastructure Support E&A-MES capital project proposals, planning, execution, and completion Develop and implement the MES strategy following Group Engineering standards and Nestlé direction Requirements Bachelor's degree in engineering or equivalent, preferably electrical engineering Minimum 10 years of experience in electricity and automation in a manufacturing facility In-depth knowledge of electricity, automation, instrumentation, industrial networks, and low-, medium-, and high-voltage installations Knowledge of instrumentation, Process Control Systems, HMIs, PLCs, MES, and manufacturing IT applications Experience managing and directly supervising technical teams Preferred Qualifications Knowledge of food processing operations and technology Knowledge of food safety, regulatory requirements, hygienic engineering, and the Nestlé Quality System Project engineering and project management experience TPM experience in AM, EM, and/or PM Pillars Experience with CAPEX budgeting, Capital Investment Approval & Tracking, MS Office, and MS Project Salary: $134,752.50 to $185,658.00 per year Bonus Eligibility: Yes The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at -in-the-us-benefits It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1-. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 424028
11/06/2026
Full time
Job Description Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. SCHEDULE: This is an exempt position. POSITION SUMMARY: We are seeking an Electricity & Automation Engineering Manager to join our E&M team. Reporting to the Factory Engineering Manager, you will be responsible for all aspects related to Electricity, Automation, Process Control, Manufacturing Execution Systems (MES), and the Factory Automation System (FAS) infrastructure, applications, and resources. The ideal candidate will bring expertise in electricity, automation, and Manufacturing Execution Systems while demonstrating the ability to enhance business objectives, product quality, and plant operation and performance. PRIMARY RESPONSIBILITIES Define, propose, and monitor plans and objectives for electrical supply and distribution, automation, process control, and MES Lead and coordinate the electrical team and maintain competencies, motivation, and performance Ensure compliance with Nestlé standards, government regulatory requirements, and local electrical codes Develop and implement maintenance and inspection plans for electrical distribution and automation infrastructure Support E&A-MES capital project proposals, planning, execution, and completion Develop and implement the MES strategy following Group Engineering standards and Nestlé direction Requirements Bachelor's degree in engineering or equivalent, preferably electrical engineering Minimum 10 years of experience in electricity and automation in a manufacturing facility In-depth knowledge of electricity, automation, instrumentation, industrial networks, and low-, medium-, and high-voltage installations Knowledge of instrumentation, Process Control Systems, HMIs, PLCs, MES, and manufacturing IT applications Experience managing and directly supervising technical teams Preferred Qualifications Knowledge of food processing operations and technology Knowledge of food safety, regulatory requirements, hygienic engineering, and the Nestlé Quality System Project engineering and project management experience TPM experience in AM, EM, and/or PM Pillars Experience with CAPEX budgeting, Capital Investment Approval & Tracking, MS Office, and MS Project Salary: $134,752.50 to $185,658.00 per year Bonus Eligibility: Yes The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at -in-the-us-benefits It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1-. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 424028
Job Description Job Description iOS Vulnerability Research Engineer, Senior Location: Melbourne, FL Security Clearance: Ability to obtain a Top-Secret clearance with SCI eligibility Employment Type: Full-Time About REDLattice At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and innovative work that directly contributes to protecting our nation's and strategic partners' most vital infrastructure. Our teams develop advanced cyber capabilities, forensic solutions, and technical analysis tools that support law enforcement, defense, and national security operations. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations, REDLattice is growing rapidly to meet the evolving needs of our customers. Position Summary REDLattice is seeking a Senior Vulnerability Research Engineer to join our team in Melbourne, FL to perform vulnerability research against embedded and network devices in support of our customer's offensive cyber mission. This includes performing initial device analysis and research to enable mission requirements. A qualified candidate will be responsible for interpreting customer requirements, performing device research, generating exploit proof-of-concepts, and creating research reports and deliveries. Responsibilities Conduct vulnerability research (VR) against Apple platforms using both static and dynamic analysis techniques. Develop and implement VR tools and techniques using C/C++ and Python. Support offensive cyber programs by identifying and exploiting vulnerabilities. Apply and develop new cyber techniques to enhance offensive capabilities. Collaborate with cross-functional teams to design and develop innovative cyber solutions. Maintain and upgrade existing tools to ensure continued effectiveness against the everchanging Apple ecosystem. Provide technical expertise and guidance to team members and customers. Required Experience 5+ years of professional experience with VR or reverse engineering, including analyzing software, firmware, or devices to understand system behavior. Extensive experience with reverse engineering with modern tools (Ghidra, Binary Ninja, IDA Pro). Advanced proficiency in Objective-C, Swift, C, C++, and Python. Understanding of modern mitigations including Memory Tagging Extension (MTE), Pointer Authentication (PAC), code signing and sandboxing. Experience with vulnerability research specific to the Apple iOS mobile platform. Ability to obtain a Top-Secret clearance with SCI eligibility. Desired Experience Familiarity with low-level iOS concepts such as the Objective-C runtime, XPC, Mach, Entitlements, and the Dyld Shared Cache. Proficiency with dynamic analysis tools such as Frida, lldb, and Wireshark. Understanding of network programming and protocol analysis. Comfortable with UNIX internals and system-level engineering. Experience using AI tools to support reverse engineering research and identify software vulnerabilities. Demonstrate mastery with Git and modern software engineering practices. A passion for learning about cutting-edge offensive cyber techniques and tools. Why Join REDLattice? Work on mission-driven technology supporting critical law enforcement and national security missions. Join small, highly collaborative engineering teams where your contributions have a direct impact. Solve complex engineering challenges across advanced cyber platforms and technologies. Collaborate with experienced cyber engineers developing next-generation mission capabilities. Gain exposure to cutting-edge cyber research, capability development, and emerging technologies. Competitive compensation, comprehensive benefits, and opportunities for professional growth. Equal Employment Opportunity Statement REDLattice is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, veteran status, or any other protected status. Join us at REDLattice and help shape the future of cyber innovation and national security. Apply today!
11/06/2026
Full time
Job Description Job Description iOS Vulnerability Research Engineer, Senior Location: Melbourne, FL Security Clearance: Ability to obtain a Top-Secret clearance with SCI eligibility Employment Type: Full-Time About REDLattice At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and innovative work that directly contributes to protecting our nation's and strategic partners' most vital infrastructure. Our teams develop advanced cyber capabilities, forensic solutions, and technical analysis tools that support law enforcement, defense, and national security operations. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations, REDLattice is growing rapidly to meet the evolving needs of our customers. Position Summary REDLattice is seeking a Senior Vulnerability Research Engineer to join our team in Melbourne, FL to perform vulnerability research against embedded and network devices in support of our customer's offensive cyber mission. This includes performing initial device analysis and research to enable mission requirements. A qualified candidate will be responsible for interpreting customer requirements, performing device research, generating exploit proof-of-concepts, and creating research reports and deliveries. Responsibilities Conduct vulnerability research (VR) against Apple platforms using both static and dynamic analysis techniques. Develop and implement VR tools and techniques using C/C++ and Python. Support offensive cyber programs by identifying and exploiting vulnerabilities. Apply and develop new cyber techniques to enhance offensive capabilities. Collaborate with cross-functional teams to design and develop innovative cyber solutions. Maintain and upgrade existing tools to ensure continued effectiveness against the everchanging Apple ecosystem. Provide technical expertise and guidance to team members and customers. Required Experience 5+ years of professional experience with VR or reverse engineering, including analyzing software, firmware, or devices to understand system behavior. Extensive experience with reverse engineering with modern tools (Ghidra, Binary Ninja, IDA Pro). Advanced proficiency in Objective-C, Swift, C, C++, and Python. Understanding of modern mitigations including Memory Tagging Extension (MTE), Pointer Authentication (PAC), code signing and sandboxing. Experience with vulnerability research specific to the Apple iOS mobile platform. Ability to obtain a Top-Secret clearance with SCI eligibility. Desired Experience Familiarity with low-level iOS concepts such as the Objective-C runtime, XPC, Mach, Entitlements, and the Dyld Shared Cache. Proficiency with dynamic analysis tools such as Frida, lldb, and Wireshark. Understanding of network programming and protocol analysis. Comfortable with UNIX internals and system-level engineering. Experience using AI tools to support reverse engineering research and identify software vulnerabilities. Demonstrate mastery with Git and modern software engineering practices. A passion for learning about cutting-edge offensive cyber techniques and tools. Why Join REDLattice? Work on mission-driven technology supporting critical law enforcement and national security missions. Join small, highly collaborative engineering teams where your contributions have a direct impact. Solve complex engineering challenges across advanced cyber platforms and technologies. Collaborate with experienced cyber engineers developing next-generation mission capabilities. Gain exposure to cutting-edge cyber research, capability development, and emerging technologies. Competitive compensation, comprehensive benefits, and opportunities for professional growth. Equal Employment Opportunity Statement REDLattice is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, veteran status, or any other protected status. Join us at REDLattice and help shape the future of cyber innovation and national security. Apply today!
Job Description Job Description iOS CNO Software Engineer Location: Chantilly, VA Security Clearance: Active TS/SCI with Polygraph Required Employment Type: Full-Time About REDLattice At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and innovative work that directly contributes to protecting our nation's and strategic partners' most vital infrastructure. Our teams develop advanced cyber capabilities, forensic solutions, and technical analysis tools that support law enforcement, defense, and national security operations. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations, REDLattice is growing rapidly to meet the evolving needs of our customers. Position Summary REDLattice is seeking an iOS CNO Software Engineer to support the development of advanced cyber capabilities for mission-critical national security programs. The ideal candidate will have experience developing iOS software, conducting vulnerability research, reverse engineering native binaries, and building custom capabilities in support of offensive cyber operations. In this role, you'll work as part of a highly collaborative engineering team tackling complex technical challenges across iOS platform internals, vulnerability research, exploit development, and reverse engineering. Engineers at REDLattice have the opportunity to make a direct impact, take ownership of challenging technical work, and collaborate with some of the industry's most respected cyber professionals developing next-generation mission capabilities. Responsibilities Design, develop, and deploy custom CNO capabilities for the iOS platform. Develop, test, and debug in Objective-C, Swift, C, C++, and Python environments. Conduct exploit development, vulnerability research, and proof-of-concept creation. Debug user-space and kernel components using LLDB and other native debugging tools. Reverse engineer native binaries, iOS frameworks, and operating system components. Work with iOS internals, kernel subsystems, security mechanisms, and runtime protections. Perform application research and behavioral analysis. Trace execution with native debugging and instrumentation tools to isolate and resolve issues. Produce documentation for operational use and sustainment. Mentor junior engineers and collaborate with mission operators. Required Experience Advanced development in Objective-C, Swift, C, C++, and Python. Exploit development and memory corruption techniques. Kernel debugging and operating system internals knowledge. UNIX/Linux internals and system-level engineering. Network socket programming and protocol analysis. Reverse engineering tools including IDA Pro, Ghidra, LLDB, Frida, and Hopper (or equivalent). Security protections including ASLR, DEP, Pointer Authentication (PAC), code signing, sandboxing, and bypass techniques. Experience with Git/Bitbucket. Desired Experience ARM64 assembly language. Frida, objection, or similar instrumentation frameworks. Mobile vulnerability research and exploit chaining. iOS kernel, XNU, Mach, and Objective-C runtime familiarity. Jailbreak development or iOS security research experience. Offensive tool development and mission support experience. Ability to operate autonomously in a high-tempo environment. Basic Qualifications Active TS/SCI with Polygraph required. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, or a related technical discipline (or equivalent experience). Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively within a highly technical team. Why Join REDLattice? Work on mission-driven technology supporting critical law enforcement and national security missions. Join small, highly collaborative engineering teams where your contributions have a direct impact. Solve complex engineering challenges across advanced cyber platforms and technologies. Collaborate with experienced cyber engineers developing next-generation mission capabilities. Gain exposure to cutting-edge cyber research, capability development, and emerging technologies. Competitive compensation, comprehensive benefits, and opportunities for professional growth. Equal Employment Opportunity Statement REDLattice is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, or any other protected status. Join us at REDLattice and help shape the future of cyber innovation and national security. Apply today!
11/06/2026
Full time
Job Description Job Description iOS CNO Software Engineer Location: Chantilly, VA Security Clearance: Active TS/SCI with Polygraph Required Employment Type: Full-Time About REDLattice At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and innovative work that directly contributes to protecting our nation's and strategic partners' most vital infrastructure. Our teams develop advanced cyber capabilities, forensic solutions, and technical analysis tools that support law enforcement, defense, and national security operations. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations, REDLattice is growing rapidly to meet the evolving needs of our customers. Position Summary REDLattice is seeking an iOS CNO Software Engineer to support the development of advanced cyber capabilities for mission-critical national security programs. The ideal candidate will have experience developing iOS software, conducting vulnerability research, reverse engineering native binaries, and building custom capabilities in support of offensive cyber operations. In this role, you'll work as part of a highly collaborative engineering team tackling complex technical challenges across iOS platform internals, vulnerability research, exploit development, and reverse engineering. Engineers at REDLattice have the opportunity to make a direct impact, take ownership of challenging technical work, and collaborate with some of the industry's most respected cyber professionals developing next-generation mission capabilities. Responsibilities Design, develop, and deploy custom CNO capabilities for the iOS platform. Develop, test, and debug in Objective-C, Swift, C, C++, and Python environments. Conduct exploit development, vulnerability research, and proof-of-concept creation. Debug user-space and kernel components using LLDB and other native debugging tools. Reverse engineer native binaries, iOS frameworks, and operating system components. Work with iOS internals, kernel subsystems, security mechanisms, and runtime protections. Perform application research and behavioral analysis. Trace execution with native debugging and instrumentation tools to isolate and resolve issues. Produce documentation for operational use and sustainment. Mentor junior engineers and collaborate with mission operators. Required Experience Advanced development in Objective-C, Swift, C, C++, and Python. Exploit development and memory corruption techniques. Kernel debugging and operating system internals knowledge. UNIX/Linux internals and system-level engineering. Network socket programming and protocol analysis. Reverse engineering tools including IDA Pro, Ghidra, LLDB, Frida, and Hopper (or equivalent). Security protections including ASLR, DEP, Pointer Authentication (PAC), code signing, sandboxing, and bypass techniques. Experience with Git/Bitbucket. Desired Experience ARM64 assembly language. Frida, objection, or similar instrumentation frameworks. Mobile vulnerability research and exploit chaining. iOS kernel, XNU, Mach, and Objective-C runtime familiarity. Jailbreak development or iOS security research experience. Offensive tool development and mission support experience. Ability to operate autonomously in a high-tempo environment. Basic Qualifications Active TS/SCI with Polygraph required. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, or a related technical discipline (or equivalent experience). Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively within a highly technical team. Why Join REDLattice? Work on mission-driven technology supporting critical law enforcement and national security missions. Join small, highly collaborative engineering teams where your contributions have a direct impact. Solve complex engineering challenges across advanced cyber platforms and technologies. Collaborate with experienced cyber engineers developing next-generation mission capabilities. Gain exposure to cutting-edge cyber research, capability development, and emerging technologies. Competitive compensation, comprehensive benefits, and opportunities for professional growth. Equal Employment Opportunity Statement REDLattice is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, or any other protected status. Join us at REDLattice and help shape the future of cyber innovation and national security. Apply today!
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
11/06/2026
Full time
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
11/06/2026
Full time
Job Description Job Description Job Title: AWS Cloud Security Architect Location: Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA/Birmingham, AL Work Model: Onsite - onsite Responsibilities Provide security architecture guidance for enterprise applications, AWS cloud environments, hybrid infrastructure, cybersecurity platforms, APIs, containers, data solutions, and AI enabled applications. Partner with application and engineering teams to securely migrate workloads from on premises environments to AWS and other approved cloud platforms. Define and maintain cloud security patterns, standards, guardrails, security requirements, reference architectures, and implementation guidance. Conduct security architecture reviews, threat modeling, and risk assessments for cloud native, hybrid, API, container, third-party, and AI/GenAI solutions. Define appropriate security controls and recommend remediation or compensating controls when security gaps are identified. Support secure AI/GenAI adoption, including LLM integrations, RAG implementations, prompt security, data protection, access controls, monitoring, logging, and human in the loop safeguards. Support AI governance and risk management processes, including security reviews, monitoring requirements, incident escalation, and lifecycle controls. Assess solutions against applicable security frameworks and standards, including NIST, FedRAMP, and FIPS. Provide security guidance during technology evaluations, architecture reviews, security exceptions, and path to production activities. Work with cybersecurity engineering and operations teams on security capabilities involving SIEM, network security, endpoint security, data protection, and security configuration. Communicate security risks, requirements, and recommendations clearly to both technical teams and business stakeholders. Requirements 8+ years of overall IT experience, including significant cybersecurity and cloud security experience. 5+ years of cybersecurity architecture experience in roles such as Information Security Architect, Cloud Security Architect, or Infrastructure Security Architect. 5+ years of hands-on AWS cloud security experience, including securing enterprise workloads and cloud migrations. Strong knowledge of AWS security services, controls, IAM, networking, logging, monitoring, data protection, and cloud security best practices. Experience securing enterprise cloud and hybrid environments and performing security architecture reviews. Experience with threat modeling, security risk assessments, control gap analysis, and remediation planning. Knowledge of cybersecurity and compliance frameworks such as NIST, FedRAMP, and FIPS. Experience defining and applying security standards, patterns, guardrails, and technical security controls. Working knowledge of AI/GenAI security, including prompt injection, data leakage, model access controls, AI guardrails, observability, approved model usage, and human oversight. Understanding of security considerations for LLMs, RAG solutions, APIs, containers, and enterprise data integrations. Ability to work effectively with application developers, cloud and infrastructure engineers, cybersecurity teams, enterprise architecture, compliance, risk, and business stakeholders. Strong written and verbal communication skills with the ability to explain technical security risks and requirements clearly. Strong organizational, coordination, and stakeholder management skills. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification is preferred. AWS Certified Security - Specialty, Azure AZ 500, or another relevant cloud security certification is preferred. Desired Skillset: Security experience across Azure and/or GCP in addition to AWS. AI/GenAI security, AI governance, or AI risk management experience. Container and workload security experience covering build time and runtime controls. API security experience, including enterprise API gateways. Security engineering experience with SIEM, firewalls, endpoint/host security, or security configuration management. Experience with AI-enabled cybersecurity capabilities such as security analysis, vulnerability prioritization, detection support, secure code review, or workflow automation. CISSP, CCSP, CISA, CISM, GIAC, or similar cybersecurity certification. AWS Certified Security - Specialty, Azure Security Engineer Associate (AZ 500), or comparable cloud security certification. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
11/06/2026
Full time
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in the Washington Metro area We are seeking a Systems Architect who can lead enterprise architecture in complex, mission driven environments. In this role, you will shape and mature an EA practice from the ground up-defining capability models, value streams, operating models, and investment frameworks that guide enterprise wide decision making. You'll drive technology strategy, portfolio management, lifecycle planning, and modernization efforts while ensuring alignment with architecture principles, standards, patterns, and reference architectures. Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Enterprise architecture leadership in a complex, federated, regulated, or mission-oriented IT enterprise. Establishing or maturing an EA practice, preferably from a low-maturity or start-up condition. Business architecture skills, including capability modeling, value streams, operating models, stakeholder outcomes, and investment framing. Technology strategy, portfolio management, lifecycle planning, technical-debt analysis, road mapping, and modernization. Developing according to architecture principles, standards, patterns, reference architectures, and exception processes. Executive-level writing and briefing. Executive level facilitation, negotiation, and stakeholder-influence skills. Distinguishing strategic enterprise architecture from solution architecture, technical architecture, engineering execution, cybersecurity authority, and operational authority. Highly Desired Qualifications Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include: Producing decision-useful current-state, target-state, and transition architectures across multiple technology domains. Working knowledge of relevant architecture frameworks and modeling methods, such as DoDAF (department of war architecture framework), UAF (unclassified architecture framework), capability-based planning, and minimal viable architecture. Understanding Intelligence Community (IC) and Department of War (DoW) governance, cybersecurity, acquisition, lifecycle, and operational considerations. Developing according to Sponsor architecture principles, standards, reference architectures, and exception processes. Other Relevant Technologies/Tools Experience: Identifying cross-domain dependencies, gaps, redundancies, constraints, risks, and considerations across infrastructure, applications, data, security, identity, cloud, and network. Evaluating relevant technologies and trends; identifying mission-aligned use cases; framing expected value, risk, dependencies, and adoption considerations. Working in partnership with the Chief Architect on further iterations of this roadmap. Providing actionable adoption, sustainment, migration, consolidation, and retirement recommendations for hardware and software. Assessing OCA maturity, stakeholder demand, current architecture activities, and capability gaps. Developing and maintaining a prioritized list of proposed architecture initiatives with associated costs, intake process, work plan, methods, templates, repository structure, and performance measures. What We Offer You SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in the Washington Metro area during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
11/06/2026
Full time
Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in the Washington Metro area We are seeking a Systems Architect who can lead enterprise architecture in complex, mission driven environments. In this role, you will shape and mature an EA practice from the ground up-defining capability models, value streams, operating models, and investment frameworks that guide enterprise wide decision making. You'll drive technology strategy, portfolio management, lifecycle planning, and modernization efforts while ensuring alignment with architecture principles, standards, patterns, and reference architectures. Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Enterprise architecture leadership in a complex, federated, regulated, or mission-oriented IT enterprise. Establishing or maturing an EA practice, preferably from a low-maturity or start-up condition. Business architecture skills, including capability modeling, value streams, operating models, stakeholder outcomes, and investment framing. Technology strategy, portfolio management, lifecycle planning, technical-debt analysis, road mapping, and modernization. Developing according to architecture principles, standards, patterns, reference architectures, and exception processes. Executive-level writing and briefing. Executive level facilitation, negotiation, and stakeholder-influence skills. Distinguishing strategic enterprise architecture from solution architecture, technical architecture, engineering execution, cybersecurity authority, and operational authority. Highly Desired Qualifications Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include: Producing decision-useful current-state, target-state, and transition architectures across multiple technology domains. Working knowledge of relevant architecture frameworks and modeling methods, such as DoDAF (department of war architecture framework), UAF (unclassified architecture framework), capability-based planning, and minimal viable architecture. Understanding Intelligence Community (IC) and Department of War (DoW) governance, cybersecurity, acquisition, lifecycle, and operational considerations. Developing according to Sponsor architecture principles, standards, reference architectures, and exception processes. Other Relevant Technologies/Tools Experience: Identifying cross-domain dependencies, gaps, redundancies, constraints, risks, and considerations across infrastructure, applications, data, security, identity, cloud, and network. Evaluating relevant technologies and trends; identifying mission-aligned use cases; framing expected value, risk, dependencies, and adoption considerations. Working in partnership with the Chief Architect on further iterations of this roadmap. Providing actionable adoption, sustainment, migration, consolidation, and retirement recommendations for hardware and software. Assessing OCA maturity, stakeholder demand, current architecture activities, and capability gaps. Developing and maintaining a prioritized list of proposed architecture initiatives with associated costs, intake process, work plan, methods, templates, repository structure, and performance measures. What We Offer You SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in the Washington Metro area during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
HII's Mission Technologies division
San Antonio, Texas
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers' greatest challenges. We recognize that the most effective environment for your projects doesn't always look the same. Our hybrid work approach ensures that you can make lasting relationships with your team and collaborate in-person to get the job done-while having the flexibility to work from home when needed to achieve focused results. Why Enlighten? At Enlighten, our team's unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company's success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package: • 100% paid employee premium for healthcare, vision and dental plans. • 10% 401k benefit. • Generous PTO + 10 paid holidays. • Education/training allowances. Anticipated Salary Range: $119,574.00 - $165,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process. Job Description As a member of the Data Operations Team at Enlighten, you will lead a technically focused team responsible for the reliability, uptime, and speed-to-delivery of mission-critical data sets. This role requires a heavy focus on customer interface, serving as the primary technical point of contact for stakeholders. You will translate complex mission requirements into technical workflows, ensuring that our data pipelines are automated, documented, and precisely aligned with customer needs. This position focuses on the systems engineering and platform stability required to manage high-velocity data across complex ecosystems. You will oversee the transition from reactive data fixing to an adaptive, self-healing platform, managing the "Flow Owners" who monitor, troubleshoot, and optimize data infrastructure while maintaining high-touch communication with the client. Level Essential Job Responsibilities Customer Interface & Engagement: Serve as the lead liaison between the customer and the technical team. You will manage expectations, communicate technical roadmaps, and translate mission-specific data needs into actionable engineering tasks. Operational Leadership: Help manage the daily operations of the DataOps team, focusing on accelerating data availability and minimizing the latency between initial data identification and final database availability. Systems Engineering Oversight: Oversee the deployment and maintenance of data flows using standardized templates and core libraries provided by the Engineering team. Performance Tuning: Responsible for immediate cluster performance tuning and pipeline monitoring to ensure data health and discovery latency are minimized. Strategic Alignment: Drive the technical evolution of the data platform, moving the organization from a reactive maintenance state toward a proactive, automated, and adaptive operational model. Ecosystem Coordination: Facilitate technical exchanges to ensure scripts, flow strategies, and wins in one area of the ecosystem are adapted and utilized across others. Quality Governance: Implement automated "Quality Gates" and schema validations to ensure data integrity before it reaches production environments. Technical Troubleshooting: Lead the decomposition of complex technical problems and troubleshoot systemic dataflow issues across distributed messaging, orchestration, and cloud environments. Other duties as assigned. Minimum Qualifications Clearance Requirement: Must currently have and maintain an active Top Secret level U.S. Government Security Clearance; U.S. Citizenship required. Must have 9+ years in technical operations, systems engineering, or data management with a Bachelor's degree; OR 7 years relevant experience with Masters in related field; OR High School Diploma or equivalent and 13 years relevant experience. Distributed Systems & Cloud Platforms: Proven experience managing high-volume data flow and storage solutions, specifically distributed messaging queues, data orchestration engines, and cloud-native storage. Observability & Log Analysis: Strong familiarity with enterprise observability platforms and log analysis tools for monitoring system health and minimizing data discovery latency. Data Standards: Deep understanding of network data, metadata fill rates, and various log formats such as JSON and XML. ETL Management: Fluency in managing extraction, translation, and loading (ETL) processes to enable rapid analytics. Data Validation: Experience with Structure Query Language (SQL) for the purposes of data validation in conjunction with members of the team and the customer. Scripting for Automation: Ability to utilize scripting languages (e.g., Python or Java) to implement shared libraries that automate repetitive tasks and improve operational efficiency. Technical Communication: Exceptional ability to communicate technical concepts to non-technical stakeholders and translate customer mission requirements into technical specifications. Must be able to obtain Security+ certification within 60 days of hire. Must be able to work in a hybrid environment, spending an average of 1-2 days per week at our San Antonio, TX office. Flexibility is essential to adapt to schedule changes as needed. Preferred Requirements Customer Success Background: Prior experience in a technical account management or customer-facing engineering role. Scalable Architectures: Experience with distributed data processing and cloud-native storage solutions. Security Operations: Prior experience supporting cyber or network security operations. Governance & Access: Knowledge of implementing automated Attribute Based Access Control (ABAC) or data masking within production pipelines. We have many more additional great benefits/perks that you can find on our website at .
11/06/2026
Full time
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers' greatest challenges. We recognize that the most effective environment for your projects doesn't always look the same. Our hybrid work approach ensures that you can make lasting relationships with your team and collaborate in-person to get the job done-while having the flexibility to work from home when needed to achieve focused results. Why Enlighten? At Enlighten, our team's unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company's success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package: • 100% paid employee premium for healthcare, vision and dental plans. • 10% 401k benefit. • Generous PTO + 10 paid holidays. • Education/training allowances. Anticipated Salary Range: $119,574.00 - $165,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process. Job Description As a member of the Data Operations Team at Enlighten, you will lead a technically focused team responsible for the reliability, uptime, and speed-to-delivery of mission-critical data sets. This role requires a heavy focus on customer interface, serving as the primary technical point of contact for stakeholders. You will translate complex mission requirements into technical workflows, ensuring that our data pipelines are automated, documented, and precisely aligned with customer needs. This position focuses on the systems engineering and platform stability required to manage high-velocity data across complex ecosystems. You will oversee the transition from reactive data fixing to an adaptive, self-healing platform, managing the "Flow Owners" who monitor, troubleshoot, and optimize data infrastructure while maintaining high-touch communication with the client. Level Essential Job Responsibilities Customer Interface & Engagement: Serve as the lead liaison between the customer and the technical team. You will manage expectations, communicate technical roadmaps, and translate mission-specific data needs into actionable engineering tasks. Operational Leadership: Help manage the daily operations of the DataOps team, focusing on accelerating data availability and minimizing the latency between initial data identification and final database availability. Systems Engineering Oversight: Oversee the deployment and maintenance of data flows using standardized templates and core libraries provided by the Engineering team. Performance Tuning: Responsible for immediate cluster performance tuning and pipeline monitoring to ensure data health and discovery latency are minimized. Strategic Alignment: Drive the technical evolution of the data platform, moving the organization from a reactive maintenance state toward a proactive, automated, and adaptive operational model. Ecosystem Coordination: Facilitate technical exchanges to ensure scripts, flow strategies, and wins in one area of the ecosystem are adapted and utilized across others. Quality Governance: Implement automated "Quality Gates" and schema validations to ensure data integrity before it reaches production environments. Technical Troubleshooting: Lead the decomposition of complex technical problems and troubleshoot systemic dataflow issues across distributed messaging, orchestration, and cloud environments. Other duties as assigned. Minimum Qualifications Clearance Requirement: Must currently have and maintain an active Top Secret level U.S. Government Security Clearance; U.S. Citizenship required. Must have 9+ years in technical operations, systems engineering, or data management with a Bachelor's degree; OR 7 years relevant experience with Masters in related field; OR High School Diploma or equivalent and 13 years relevant experience. Distributed Systems & Cloud Platforms: Proven experience managing high-volume data flow and storage solutions, specifically distributed messaging queues, data orchestration engines, and cloud-native storage. Observability & Log Analysis: Strong familiarity with enterprise observability platforms and log analysis tools for monitoring system health and minimizing data discovery latency. Data Standards: Deep understanding of network data, metadata fill rates, and various log formats such as JSON and XML. ETL Management: Fluency in managing extraction, translation, and loading (ETL) processes to enable rapid analytics. Data Validation: Experience with Structure Query Language (SQL) for the purposes of data validation in conjunction with members of the team and the customer. Scripting for Automation: Ability to utilize scripting languages (e.g., Python or Java) to implement shared libraries that automate repetitive tasks and improve operational efficiency. Technical Communication: Exceptional ability to communicate technical concepts to non-technical stakeholders and translate customer mission requirements into technical specifications. Must be able to obtain Security+ certification within 60 days of hire. Must be able to work in a hybrid environment, spending an average of 1-2 days per week at our San Antonio, TX office. Flexibility is essential to adapt to schedule changes as needed. Preferred Requirements Customer Success Background: Prior experience in a technical account management or customer-facing engineering role. Scalable Architectures: Experience with distributed data processing and cloud-native storage solutions. Security Operations: Prior experience supporting cyber or network security operations. Governance & Access: Knowledge of implementing automated Attribute Based Access Control (ABAC) or data masking within production pipelines. We have many more additional great benefits/perks that you can find on our website at .
