Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in professional or military IT-related roles - 2+ years of people management, or 2+ years of management experience - 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - 2+ years of in a data center technology role experience - Experience conducting interviews and making effective hiring decisions - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Experience working with changing priorities and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
11/10/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in professional or military IT-related roles - 2+ years of people management, or 2+ years of management experience - 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - 2+ years of in a data center technology role experience - Experience conducting interviews and making effective hiring decisions - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Experience working with changing priorities and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities • Managing work and priorities through ticketing system and workflows to complete customer requests and projects • Collaborating with various stakeholders to remove project obstacles • Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment • Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
11/10/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities • Managing work and priorities through ticketing system and workflows to complete customer requests and projects • Collaborating with various stakeholders to remove project obstacles • Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment • Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of computer networking experience - 1+ years of Linux operating systems experience - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in computer networking - Experience working with Linux operating systems - Can lift and rack equipment up to 40 pounds - Experience with computer hardware troubleshooting and repair PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
Job Description Job Description Level 4 Installer Pay Rate: $31-$32.50/hr NYC Metro NIGHTS The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating • Cat cabling and RJ45 connecting • Fiber running, scoping, cleaning, testing and terminating • Leads must have admin skills for daily reporting, and customer interaction • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3 • Input job status, issues and requests and all-expense-related information into the Project Management platform. • Reconcile materials for sales order using web-based inventory control forms • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. • Maintain tools assigned to the job as well as monitor tool calibration requirements • Perform hardware testing, such as power verification, device provisioning and system tests. • Responsible for all work meeting all customer standards. • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience. • Good mechanical aptitude. • Knowledge of basic power tools. • Optical routing equipment installations • Fiber optic cable installation & testing practices • AC/DC power • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)
11/10/2026
Full time
Job Description Job Description Level 4 Installer Pay Rate: $31-$32.50/hr NYC Metro NIGHTS The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating • Cat cabling and RJ45 connecting • Fiber running, scoping, cleaning, testing and terminating • Leads must have admin skills for daily reporting, and customer interaction • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3 • Input job status, issues and requests and all-expense-related information into the Project Management platform. • Reconcile materials for sales order using web-based inventory control forms • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. • Maintain tools assigned to the job as well as monitor tool calibration requirements • Perform hardware testing, such as power verification, device provisioning and system tests. • Responsible for all work meeting all customer standards. • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience. • Good mechanical aptitude. • Knowledge of basic power tools. • Optical routing equipment installations • Fiber optic cable installation & testing practices • AC/DC power • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)
Job Description Job Description If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You'll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being. In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date. Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services. This Opportunity: Join our Team as a Senior Superintendent where you will be responsible for the safe, productive, and high-quality field execution of assigned hyperscale Data Center connectivity projects. You will lead Superintendents, Foremen, and technician crews in the installation, testing, and turnover of structured cabling and fiber infrastructure, driving labor productivity against budget and schedule while delivering a best-in-class experience for our clients and General Contractor partners. Job Duties and Responsibilities: • Safety is the main fiber of our network. Follow Safe work practices that conform to the Company's Safety program and customer site policies and procedures. • Promote company Core Values to foster and safeguard Company culture. • Own jobsite safety culture - lead daily pre-task planning / JHAs, enforce site-specific safety plans and PPE requirements, and stop work when conditions are unsafe. • Lead and direct Superintendents, Foremen, and technician crews in the day-to-day installation of copper, fiber, cable tray / pathway, and related connectivity scope. • Develop and maintain field installation plans, crew sizing, and three-week look-ahead schedules aligned with the project master schedule and General Contractor sequencing. • Track labor hours and installed quantities against budget; identify productivity variance early and implement corrective action in partnership with the Senior Project Manager. • Produce accurate daily reports, timesheets, installed quantity reports, and field documentation to support job cost forecasting and progress billing. • Coordinate daily with General Contractor superintendents, craft partners, and owner representatives on room readiness, access, sequencing, and turnover milestones. • Manage material receiving, staging, tracking, and storage to minimize waste, shrinkage, and installation delays. • Coordinate tool and equipment requirements, including test equipment, lifts, and pulling equipment, with Field Operations. • Enforce installation standards and workmanship per contract documents, manufacturer requirements, and BICSI / TIA / ANSI standards. • Oversee fiber and copper testing and certification (OLTS, OTDR, copper certification), labeling, and test result documentation. • Partner with QA/QC to execute the project quality plan, manage punch lists, and drive first-pass acceptance of installed work. • Identify field conditions and change events; document them promptly and support the Project Team in preparing RFIs and change order requests. • Review drawings, specifications, and submittals to fully understand scope and installation requirements before work begins. • Oversee as-built drawings, closeout documentation, and turnover packages for client acceptance. • Direct and coordinate subcontractor and labor partner crews on assigned scopes, holding them to Company safety, quality, and productivity standards. • Mentor, train, and evaluate field leadership and technicians; recommend hiring, promotion, and corrective action decisions to Field Operations leadership. • Drive installation efficiencies through prefabrication, kitting, staging strategies, and lessons learned across projects. • Attend all required project meetings and serve as an ambassador for the company on site. Skills, Abilities and Competencies: • The right candidate for this position will possess strong field leadership qualities, be a highly effective communicator, and be willing to roll up their sleeves to help the crew when needed. • Extensive knowledge of Safety protocols, processes and procedures, including OSHA construction standards and jobsite safety program management. • Expert knowledge of structured cabling and fiber optic installation methods, including high-count fiber, MPO / MTP trunking, splicing, termination, and pathway systems. • Working knowledge of BICSI, TIA / ANSI, and NEC standards as they apply to telecommunications infrastructure. • Proficient in fiber and copper test equipment and interpretation of test results (OLTS, OTDR, copper certification). • Highly experienced at reading and interpreting design drawings, specifications, and submittals to clearly identify scope and installation requirements. • Ability to plan and manage labor productivity, crew sizing, and short-interval schedules against budget. • Must be proficient and well-practiced in leveraging field data in making informed decisions. • Ability to identify change events and document field conditions accurately and promptly. • Demonstrated ability to lead, motivate, and hold accountable large field crews across multiple shifts or work areas. • Demonstrated professionalism and ability to interact effectively with all levels of employees, General Contractors, owner representatives, vendors, and craft partners. • Ability to work under time constraints and adapt to changing requirements with a positive attitude. • Strong oral and written communication and organizational skills. • Disciplined, detail oriented, organized, and self-driven. • Demonstrated ability to resolve complex field problems, conflicts, and issues. • Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, etc.), Bluebeam, Procore, and mobile field reporting tools. • Knowledge of prefabrication, kitting, and material staging strategies and methods. Experience and Education: • High school diploma or equivalent required; technical certification or degree in a construction or telecommunications discipline preferred. • Minimum 10 years of experience in structured cabling / telecommunications construction, including at least 5 years in a Superintendent or field leadership role. • Experience leading large-scale hyperscale or mission-critical data center connectivity projects is highly preferred. • Demonstrated experience directing crews of 50+ technicians and multiple Foremen on a single project. • Preferred professional certifications: - OSHA-30 Hour certification (if not certified at time of hire, certification must be obtained within first six (6) months of employment). - BICSI Installer 2 - Copper and/or Optical Fiber, or BICSI Technician - Manufacturer fiber / connectivity certifications (Corning, CommScope, Panduit, or equivalent) - First Aid / CPR and Aerial / Scissor Lift Operator certification Supervisory Responsibility: This position directs Superintendents, Foremen, technicians, and labor partner crews assigned to the project. Work Location and Travel: Onsite at assigned project site(s) with willingness to commit to 50% travel, including extended project assignments. Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as needed or required. EEOC- Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/10/2026
Full time
Job Description Job Description If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You'll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being. In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date. Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services. This Opportunity: Join our Team as a Senior Superintendent where you will be responsible for the safe, productive, and high-quality field execution of assigned hyperscale Data Center connectivity projects. You will lead Superintendents, Foremen, and technician crews in the installation, testing, and turnover of structured cabling and fiber infrastructure, driving labor productivity against budget and schedule while delivering a best-in-class experience for our clients and General Contractor partners. Job Duties and Responsibilities: • Safety is the main fiber of our network. Follow Safe work practices that conform to the Company's Safety program and customer site policies and procedures. • Promote company Core Values to foster and safeguard Company culture. • Own jobsite safety culture - lead daily pre-task planning / JHAs, enforce site-specific safety plans and PPE requirements, and stop work when conditions are unsafe. • Lead and direct Superintendents, Foremen, and technician crews in the day-to-day installation of copper, fiber, cable tray / pathway, and related connectivity scope. • Develop and maintain field installation plans, crew sizing, and three-week look-ahead schedules aligned with the project master schedule and General Contractor sequencing. • Track labor hours and installed quantities against budget; identify productivity variance early and implement corrective action in partnership with the Senior Project Manager. • Produce accurate daily reports, timesheets, installed quantity reports, and field documentation to support job cost forecasting and progress billing. • Coordinate daily with General Contractor superintendents, craft partners, and owner representatives on room readiness, access, sequencing, and turnover milestones. • Manage material receiving, staging, tracking, and storage to minimize waste, shrinkage, and installation delays. • Coordinate tool and equipment requirements, including test equipment, lifts, and pulling equipment, with Field Operations. • Enforce installation standards and workmanship per contract documents, manufacturer requirements, and BICSI / TIA / ANSI standards. • Oversee fiber and copper testing and certification (OLTS, OTDR, copper certification), labeling, and test result documentation. • Partner with QA/QC to execute the project quality plan, manage punch lists, and drive first-pass acceptance of installed work. • Identify field conditions and change events; document them promptly and support the Project Team in preparing RFIs and change order requests. • Review drawings, specifications, and submittals to fully understand scope and installation requirements before work begins. • Oversee as-built drawings, closeout documentation, and turnover packages for client acceptance. • Direct and coordinate subcontractor and labor partner crews on assigned scopes, holding them to Company safety, quality, and productivity standards. • Mentor, train, and evaluate field leadership and technicians; recommend hiring, promotion, and corrective action decisions to Field Operations leadership. • Drive installation efficiencies through prefabrication, kitting, staging strategies, and lessons learned across projects. • Attend all required project meetings and serve as an ambassador for the company on site. Skills, Abilities and Competencies: • The right candidate for this position will possess strong field leadership qualities, be a highly effective communicator, and be willing to roll up their sleeves to help the crew when needed. • Extensive knowledge of Safety protocols, processes and procedures, including OSHA construction standards and jobsite safety program management. • Expert knowledge of structured cabling and fiber optic installation methods, including high-count fiber, MPO / MTP trunking, splicing, termination, and pathway systems. • Working knowledge of BICSI, TIA / ANSI, and NEC standards as they apply to telecommunications infrastructure. • Proficient in fiber and copper test equipment and interpretation of test results (OLTS, OTDR, copper certification). • Highly experienced at reading and interpreting design drawings, specifications, and submittals to clearly identify scope and installation requirements. • Ability to plan and manage labor productivity, crew sizing, and short-interval schedules against budget. • Must be proficient and well-practiced in leveraging field data in making informed decisions. • Ability to identify change events and document field conditions accurately and promptly. • Demonstrated ability to lead, motivate, and hold accountable large field crews across multiple shifts or work areas. • Demonstrated professionalism and ability to interact effectively with all levels of employees, General Contractors, owner representatives, vendors, and craft partners. • Ability to work under time constraints and adapt to changing requirements with a positive attitude. • Strong oral and written communication and organizational skills. • Disciplined, detail oriented, organized, and self-driven. • Demonstrated ability to resolve complex field problems, conflicts, and issues. • Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, etc.), Bluebeam, Procore, and mobile field reporting tools. • Knowledge of prefabrication, kitting, and material staging strategies and methods. Experience and Education: • High school diploma or equivalent required; technical certification or degree in a construction or telecommunications discipline preferred. • Minimum 10 years of experience in structured cabling / telecommunications construction, including at least 5 years in a Superintendent or field leadership role. • Experience leading large-scale hyperscale or mission-critical data center connectivity projects is highly preferred. • Demonstrated experience directing crews of 50+ technicians and multiple Foremen on a single project. • Preferred professional certifications: - OSHA-30 Hour certification (if not certified at time of hire, certification must be obtained within first six (6) months of employment). - BICSI Installer 2 - Copper and/or Optical Fiber, or BICSI Technician - Manufacturer fiber / connectivity certifications (Corning, CommScope, Panduit, or equivalent) - First Aid / CPR and Aerial / Scissor Lift Operator certification Supervisory Responsibility: This position directs Superintendents, Foremen, technicians, and labor partner crews assigned to the project. Work Location and Travel: Onsite at assigned project site(s) with willingness to commit to 50% travel, including extended project assignments. Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as needed or required. EEOC- Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Onsite Senior Data Center Infrastructure Technician - Level: L3 Senior / L4 Lead - Social Circle, GA 4-6 months with potential to extend Position Summary Seeking a senior data center infrastructure technician to independently lead circuit audits, fiber troubleshooting, cable remediation, and infrastructure validation in large-scale data center environments. The role requires strong technical judgment, accurate documentation, and coordination of corrective work in production facilities. Key Responsibilities Perform end-to-end circuit audits, cable tracing, port validation, and connectivity verification. Install, inspect, troubleshoot, and remediate fiber-optic infrastructure; conduct OTDR and optical-loss testing. Validate infrastructure power paths, including redundant A/B feeds and PDU connections, within authorized scope. Investigate connectivity and physical-infrastructure faults; document root cause analysis and corrective actions. Maintain accurate circuit records, cable maps, labeling, test results, and as-built documentation. Follow change-control and incident-management procedures while coordinating remediation with operations teams. Provide technical leadership for infrastructure validation and remediation projects; guide other technicians as needed. Required Qualifications 5+ years of hands-on data center infrastructure operations, with senior-level troubleshooting experience. Strong fiber-optic installation, cable tracing, OTDR testing, and fault isolation skills. Experience conducting circuit audits, remediation, power-path validation, and root cause analysis. Ability to work independently in live data centers, maintain precise records, and follow change procedures. Clear communication skills and experience coordinating technical work across teams. Preferred Qualifications Experience in hyperscale or colocation facilities; familiarity with DCIM systems, Fluke or equivalent test tools, and leading small technical teams. Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
11/10/2026
Full time
Job Description Job Description Onsite Senior Data Center Infrastructure Technician - Level: L3 Senior / L4 Lead - Social Circle, GA 4-6 months with potential to extend Position Summary Seeking a senior data center infrastructure technician to independently lead circuit audits, fiber troubleshooting, cable remediation, and infrastructure validation in large-scale data center environments. The role requires strong technical judgment, accurate documentation, and coordination of corrective work in production facilities. Key Responsibilities Perform end-to-end circuit audits, cable tracing, port validation, and connectivity verification. Install, inspect, troubleshoot, and remediate fiber-optic infrastructure; conduct OTDR and optical-loss testing. Validate infrastructure power paths, including redundant A/B feeds and PDU connections, within authorized scope. Investigate connectivity and physical-infrastructure faults; document root cause analysis and corrective actions. Maintain accurate circuit records, cable maps, labeling, test results, and as-built documentation. Follow change-control and incident-management procedures while coordinating remediation with operations teams. Provide technical leadership for infrastructure validation and remediation projects; guide other technicians as needed. Required Qualifications 5+ years of hands-on data center infrastructure operations, with senior-level troubleshooting experience. Strong fiber-optic installation, cable tracing, OTDR testing, and fault isolation skills. Experience conducting circuit audits, remediation, power-path validation, and root cause analysis. Ability to work independently in live data centers, maintain precise records, and follow change procedures. Clear communication skills and experience coordinating technical work across teams. Preferred Qualifications Experience in hyperscale or colocation facilities; familiarity with DCIM systems, Fluke or equivalent test tools, and leading small technical teams. Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Job Description Job Description Job Description: Role : Data Center Technician Site Address : Social Circle, GA 30025 Duration : 6 Months Travel : Yes Required ( 100% of travel will be there ) JD & Skills Required: Circuit Audit & Remediation Fiber Optic Installation & Troubleshooting OTDR & Fiber Testing Cable Tracing & Validation Power Path Analysis Root Cause Analysis (RCA) Infrastructure Documentation Change & Incident Management Technical Leadership with Team management experience. Job Description: Senior data center technician with strong experience in circuit audits, fiber infrastructure, cable remediation, and large-scale data center operations. Capable of independently leading infrastructure validation and remediation projects.
11/10/2026
Full time
Job Description Job Description Job Description: Role : Data Center Technician Site Address : Social Circle, GA 30025 Duration : 6 Months Travel : Yes Required ( 100% of travel will be there ) JD & Skills Required: Circuit Audit & Remediation Fiber Optic Installation & Troubleshooting OTDR & Fiber Testing Cable Tracing & Validation Power Path Analysis Root Cause Analysis (RCA) Infrastructure Documentation Change & Incident Management Technical Leadership with Team management experience. Job Description: Senior data center technician with strong experience in circuit audits, fiber infrastructure, cable remediation, and large-scale data center operations. Capable of independently leading infrastructure validation and remediation projects.
US AMR-Jones Lang LaSalle Americas, Inc.
Syracuse, New York
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Your day to day: EQUIPMENT MONITORING: Mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switch gear),Fire/Life safety, emergency backup systems and hot water systems Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required. HVAC DUTIES: Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment Make adjustments to operating HVAC equipment Respond to safety issues Monitor control systems throughout building including repairs and recalibration Startup and shut down of equipment as required (if applicable) Assist outside contractors in major overhauls and annual inspections of mechanical equipment. Responsible for general cleanup of mechanical spaces when time permits Troubleshoot and operate direct digital control systems in the building to operate HVAC equipment while ensuring tenant comfort Repair HVAC equipment when required and perform preventive maintenance duties on equipment Flexibility in assuming responsibilities, which fall outside the above referenced items. PREVENTIVE MAINTENANCE: Assist with scheduling of preventive maintenance with a minimum disruption of building services Direct the performance of contracted maintenance work as needed Performing and/or delegating preventive maintenance tasks Orders parts and equipment required for repair, maintenance and installation of new equipment and facilities Reporting any impending supply or materials shortages to the Chief Engineer GENERAL MAINTENANCE: Sweeping of mechanical and equipment rooms Maintaining lighting in mechanical rooms, equipment rooms, elevators, and service and public areas Maintaining parts order in tool room and workshop Assist with writing, managing, executing, and/or supervising any client required Change Requests TENANT SERVICES: Responds to temperature complaints. Light and ballast replacement Complete assigned tasks that include but are not limited to: HVAC systems, plumbing, water treatment, and general maintenance Tamper valve inspection, Elevator inspection, Generator (life/safety) weekly/monthly generator maintenance, restroom repairs, ceiling tile replacement Operates mechanical equipment (i.e. CRAC, VAV, chillers, pumps, cooling towers, BMS computer, fire alarm system, etc.), Participation in JCAP (OCP or ESCP) Ensuring Exceptional Service Adhere to JLL and Carriers safety standards. Be able to write and follow Job Hazard Assessments Record good catches and near misses within our CMO safety system Record readings and make adjustments where necessary to ensure proper operation of equipment Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace Perform periodic checks of tool and instrument inventory Monitor the quality and pricing of maintenance work performed by outside contractors Work safely and follow all established safety policies and procedures Sound like you? To apply you need: High School diploma or GED equivalent, with two years of trades schooling in electrical system design, refrigeration, and HVAC. Certification as a Universal Technician for CFC's Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required Physical Work Abilities and Requirements This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a maximum of 50 lbs. Using ladders up to 30 ft and working from heights. Climbing a ladder with a 300-lb weight limit while carrying a tool bag weighing approximately 20 lbs. Minimum Requirements: Must have hands-on experience in a data center/critical facility, including UPS Systems, CRACs, emergency generators, and switch-gear. Trade school education, union training, military service or college is desirable 5+ years related work experience, including supervisory experience Experience operating and maintaining building electrical, instrumentation and control systems, including programmable controllers (PLC), BAS is highly desirable. Must be able to respond to emergency conditions on off hours and weekends; Planned after hours maintenance Universal CFC EPA certification Experience using Microsoft Office (Word, Outlook, Excel, Teams) Strong customer service skills This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 75,000.00 - 95,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Syracuse, NY Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. . click apply for full job details
11/10/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Your day to day: EQUIPMENT MONITORING: Mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switch gear),Fire/Life safety, emergency backup systems and hot water systems Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required. HVAC DUTIES: Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment Make adjustments to operating HVAC equipment Respond to safety issues Monitor control systems throughout building including repairs and recalibration Startup and shut down of equipment as required (if applicable) Assist outside contractors in major overhauls and annual inspections of mechanical equipment. Responsible for general cleanup of mechanical spaces when time permits Troubleshoot and operate direct digital control systems in the building to operate HVAC equipment while ensuring tenant comfort Repair HVAC equipment when required and perform preventive maintenance duties on equipment Flexibility in assuming responsibilities, which fall outside the above referenced items. PREVENTIVE MAINTENANCE: Assist with scheduling of preventive maintenance with a minimum disruption of building services Direct the performance of contracted maintenance work as needed Performing and/or delegating preventive maintenance tasks Orders parts and equipment required for repair, maintenance and installation of new equipment and facilities Reporting any impending supply or materials shortages to the Chief Engineer GENERAL MAINTENANCE: Sweeping of mechanical and equipment rooms Maintaining lighting in mechanical rooms, equipment rooms, elevators, and service and public areas Maintaining parts order in tool room and workshop Assist with writing, managing, executing, and/or supervising any client required Change Requests TENANT SERVICES: Responds to temperature complaints. Light and ballast replacement Complete assigned tasks that include but are not limited to: HVAC systems, plumbing, water treatment, and general maintenance Tamper valve inspection, Elevator inspection, Generator (life/safety) weekly/monthly generator maintenance, restroom repairs, ceiling tile replacement Operates mechanical equipment (i.e. CRAC, VAV, chillers, pumps, cooling towers, BMS computer, fire alarm system, etc.), Participation in JCAP (OCP or ESCP) Ensuring Exceptional Service Adhere to JLL and Carriers safety standards. Be able to write and follow Job Hazard Assessments Record good catches and near misses within our CMO safety system Record readings and make adjustments where necessary to ensure proper operation of equipment Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace Perform periodic checks of tool and instrument inventory Monitor the quality and pricing of maintenance work performed by outside contractors Work safely and follow all established safety policies and procedures Sound like you? To apply you need: High School diploma or GED equivalent, with two years of trades schooling in electrical system design, refrigeration, and HVAC. Certification as a Universal Technician for CFC's Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required Physical Work Abilities and Requirements This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a maximum of 50 lbs. Using ladders up to 30 ft and working from heights. Climbing a ladder with a 300-lb weight limit while carrying a tool bag weighing approximately 20 lbs. Minimum Requirements: Must have hands-on experience in a data center/critical facility, including UPS Systems, CRACs, emergency generators, and switch-gear. Trade school education, union training, military service or college is desirable 5+ years related work experience, including supervisory experience Experience operating and maintaining building electrical, instrumentation and control systems, including programmable controllers (PLC), BAS is highly desirable. Must be able to respond to emergency conditions on off hours and weekends; Planned after hours maintenance Universal CFC EPA certification Experience using Microsoft Office (Word, Outlook, Excel, Teams) Strong customer service skills This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 75,000.00 - 95,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Syracuse, NY Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . 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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. . click apply for full job details
Job Description Job Description Skill : Band 3 Data Center Technician Site Address : 760 Shire Pkwy, Social Circle, GA 30025 BGV required : Yes Drug Test Required : Yes Travel : Yes Required ( 100% of travel will be there ) Duration : 6 Months JD & Skills Required : • Circuit Audit & Remediation • Fiber Optic Installation & Troubleshooting • OTDR & Fiber Testing • Cable Tracing & Validation • Power Path Analysis • Root Cause Analysis (RCA) • Infrastructure Documentation • Change & Incident Management • Technical Leadership with Team management experience. JD : Senior data center technician with strong experience in circuit audits, fiber infrastructure, cable remediation, and large-scale data center operations . Capable of independently leading infrastructure validation and remediation projects.
11/10/2026
Full time
Job Description Job Description Skill : Band 3 Data Center Technician Site Address : 760 Shire Pkwy, Social Circle, GA 30025 BGV required : Yes Drug Test Required : Yes Travel : Yes Required ( 100% of travel will be there ) Duration : 6 Months JD & Skills Required : • Circuit Audit & Remediation • Fiber Optic Installation & Troubleshooting • OTDR & Fiber Testing • Cable Tracing & Validation • Power Path Analysis • Root Cause Analysis (RCA) • Infrastructure Documentation • Change & Incident Management • Technical Leadership with Team management experience. JD : Senior data center technician with strong experience in circuit audits, fiber infrastructure, cable remediation, and large-scale data center operations . Capable of independently leading infrastructure validation and remediation projects.
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
11/09/2026
Full time
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
Job Description Job Description Description: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails Based in Ashburn, Virginia, the Telecom Infrastructure Technician / Inspector at CloudHQ performs and verifies fiber-optic installation, repair, testing, labeling, and construction activities. The role provides field-level quality assurance, documents actual conditions, identifies nonconforming work, and supports safe, reliable turnover of telecom infrastructure. What You Will Get to Do Install, route, dress, secure, label, terminate, splice, and repair fiber-optic cables and associated pathway or support components within the role's authorization and training. Inspect underground, aerial, building, and data center telecom construction against approved drawings, scopes, specifications, permits, and quality requirements. Observe conduit, duct, handhole, manhole, pathway, cable placement, bend radius, pulling tension, grounding or bonding interfaces, firestopping, labeling, and restoration activities as applicable. Perform or witness continuity, polarity, optical loss, power-meter, and reflectometry testing in accordance with approved test plans and equipment procedures. Document daily progress, installed quantities, test results, site conditions, photos, redlines, deficiencies, and corrective actions. Identify damaged facilities, unsafe conditions, design conflicts, quality issues, and scope deviations; stop or escalate work when required by site rules or authority level. Coordinate field activities with project managers, engineers, contractors, site operations, security, safety, and utility representatives. Validate punch-list completion and contribute to as-built drawings, splice records, cable schedules, and closeout packages. Maintain tools and test equipment, track calibration status where applicable, and follow material-handling and housekeeping expectations. Use required personal protective equipment and comply with site safety, access, security, environmental, and work-control procedures. Success Measures Work is completed safely, correctly, and in accordance with approved documents and instructions. Inspection findings are timely, objective, traceable, and supported by clear records. Deficiencies are identified early and tracked through verified correction. Test records, redlines, photos, and closeout documentation are complete and accurate. Requirements: What you Bring to the Role 3+ years of technical infrastructure management experience High school diploma or equivalent; technical school, apprenticeship, military, or industry training is beneficial. Hands-on experience with fiber-optic installation, repair, testing, construction inspection, or related telecom field work. Ability to read route plans, construction drawings, cable schedules, splice diagrams, labels, and work packages. Familiarity with fiber handling, cleaning, connector inspection, cable placement, pathway systems, and common field test equipment. Ability to create accurate field notes, photo records, redlines, deficiency reports, and test documentation. Valid driver's licenses where required for assigned travel and site access. Our Ideal Candidate Will Also Possess FOA CFOT/CFOS, BICSI Installer or Technician, OSHA construction training, or comparable credentials. Experience in outside-plant construction, utility coordination, data centers, or mission-critical facilities. Experience with fusion splicing, optical time-domain reflectometry, optical loss testing, and digital inspection or punch-list tools. Knowledge of GIS, mobile field-data collection, or fiber asset-management systems. What We Offer CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team. Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
11/08/2026
Full time
Job Description Job Description Description: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails Based in Ashburn, Virginia, the Telecom Infrastructure Technician / Inspector at CloudHQ performs and verifies fiber-optic installation, repair, testing, labeling, and construction activities. The role provides field-level quality assurance, documents actual conditions, identifies nonconforming work, and supports safe, reliable turnover of telecom infrastructure. What You Will Get to Do Install, route, dress, secure, label, terminate, splice, and repair fiber-optic cables and associated pathway or support components within the role's authorization and training. Inspect underground, aerial, building, and data center telecom construction against approved drawings, scopes, specifications, permits, and quality requirements. Observe conduit, duct, handhole, manhole, pathway, cable placement, bend radius, pulling tension, grounding or bonding interfaces, firestopping, labeling, and restoration activities as applicable. Perform or witness continuity, polarity, optical loss, power-meter, and reflectometry testing in accordance with approved test plans and equipment procedures. Document daily progress, installed quantities, test results, site conditions, photos, redlines, deficiencies, and corrective actions. Identify damaged facilities, unsafe conditions, design conflicts, quality issues, and scope deviations; stop or escalate work when required by site rules or authority level. Coordinate field activities with project managers, engineers, contractors, site operations, security, safety, and utility representatives. Validate punch-list completion and contribute to as-built drawings, splice records, cable schedules, and closeout packages. Maintain tools and test equipment, track calibration status where applicable, and follow material-handling and housekeeping expectations. Use required personal protective equipment and comply with site safety, access, security, environmental, and work-control procedures. Success Measures Work is completed safely, correctly, and in accordance with approved documents and instructions. Inspection findings are timely, objective, traceable, and supported by clear records. Deficiencies are identified early and tracked through verified correction. Test records, redlines, photos, and closeout documentation are complete and accurate. Requirements: What you Bring to the Role 3+ years of technical infrastructure management experience High school diploma or equivalent; technical school, apprenticeship, military, or industry training is beneficial. Hands-on experience with fiber-optic installation, repair, testing, construction inspection, or related telecom field work. Ability to read route plans, construction drawings, cable schedules, splice diagrams, labels, and work packages. Familiarity with fiber handling, cleaning, connector inspection, cable placement, pathway systems, and common field test equipment. Ability to create accurate field notes, photo records, redlines, deficiency reports, and test documentation. Valid driver's licenses where required for assigned travel and site access. Our Ideal Candidate Will Also Possess FOA CFOT/CFOS, BICSI Installer or Technician, OSHA construction training, or comparable credentials. Experience in outside-plant construction, utility coordination, data centers, or mission-critical facilities. Experience with fusion splicing, optical time-domain reflectometry, optical loss testing, and digital inspection or punch-list tools. Knowledge of GIS, mobile field-data collection, or fiber asset-management systems. What We Offer CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team. Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
Job Description Job Description Job Description A Telecommunications Level III Technician is responsible for the installation, maintenance, and testing of complex telecommunications equipment in Central Office, Data Center, and other network environments. This role requires a strong understanding of telecommunications installation standards, including Telcordia GR-1275-CORE, and carrier-specific guidelines. The Lead Installer oversees the work of junior installers and acts as a key point of contact for project stakeholders. This role is also crucial in the professional, safe & efficient decommission of telecommunications infrastructure which includes dismantling and removal of outdated or obsolete telecommunications infrastructure. As a Telecommunications Level III Technician you will lead and work as a part of a team, supervising and mentoring technicians in all phases of the process. From site preparation, installing, dismantling, material handling and site restoration. The role requires leadership, professionalism, effective communication, physical stamina, attention to detail, and a commitment to following safety protocols to ensure safe and successful project completion. Job Details Level III Technician Contractor, Full Time Pay: $30.00 - $45.00 per hour (dependent upon assessed skill) Schedule: 8-hour shift Monday - Friday 10-hour shift Monday - Thursday Night Shifts (based upon the needs of a project, when required) Dependent upon the needs of the job/project Work Location(s): Tri State Area State of New York Lower 48 States Requirements: Must be able to work in the United States for any employer Must be fluent in English Ability to be in a rotation for work travel in the lower 48 States from 1-4 weeks at a time. Possess a valid driver's license with a satisfactory record Required Skills Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred Perform and oversee the physical placement, removal, and modification of working and non-working telecommunications equipment. This includes fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems Ability to lead, train and mentor Level I & II installers on installation & decommission projects Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices Produce, read and interpret detailed specifications, drawings, and Method of Procedures (MOPs). Perform quality validation and complete required documentation. Resolve documentation discrepancies and ensure quality inspections are completed Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues Manage inventory and staging of equipment and materials Installation and dressing of CAT5/6 and fiber network cabling Performing basic network cable testing and DC power installation Adding/removing cabling on non-working & working equipment Supporting network testing and fiber prep work in network facilities Skill in utilizing test equipment for troubleshooting is required Strong problem-solving abilities and attention to detail Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable Responsibilities & Expectations You will be responsible and expected to perform the following: Material Handling: You will be involved in loading, unloading, and transporting various types of materials, tools and equipment of various types and weights for installing and decommissioning. Site Preparation: Safely secure and prepare work sites for installation & decommissioning activities, including setting up safety signage, barriers, and traffic control measures as needed. Installation & Decommission Assistance: Assist, with minimal supervision or independently, in the systematic installation & decommissioning of telecommunications equipment to include: Cabling, including copper, fiber optic and coaxial cables. Installing & removing equipment from equipment cabinets & racks, co-locations, & data centers. Installing & removing network infrastructure, including routers, servers, patch panels and other associated hardware. Maintain a clean and organized work area at job sites and in telecommunications facilities. Equipment Operation: Utilize and operate a variety of hand and power tools, and potentially heavy machinery, to assist with installations, demolition, material handling, and equipment removal. Site Restoration: Participate in the cleanup and restoration of work areas after installations & decommissioning, including filling and tamping holes and ensuring proper disposal of waste and debris. Working at Heights: For some aspects of installations & decommissions, you will need to climb ladders or use different types of lifts. Understanding Procedures & Processes: You will be expected to consume knowledge of established installation & decommissioning techniques for various types of projects. Continuous Learning: The telecommunications industry is constantly evolving, so a willingness to learn new technologies, techniques and being technically proficient is beneficial for career growth. Work Environment: May be exposed to varying environments Desired skills and qualifications Electrician Experience: Prior work or certification as a skilled electrician who has designed, installed, maintained and repaired electrical systems and equipment is beneficial. Prior Decommissioning Experience: Experience in telecommunications installations & decommissioning is beneficial. Certifications: Certifications in safety training, such as OSHA, or specialized equipment operation is advantageous. Associate's degree, bachelor's and any continuing education are a plus
11/07/2026
Full time
Job Description Job Description Job Description A Telecommunications Level III Technician is responsible for the installation, maintenance, and testing of complex telecommunications equipment in Central Office, Data Center, and other network environments. This role requires a strong understanding of telecommunications installation standards, including Telcordia GR-1275-CORE, and carrier-specific guidelines. The Lead Installer oversees the work of junior installers and acts as a key point of contact for project stakeholders. This role is also crucial in the professional, safe & efficient decommission of telecommunications infrastructure which includes dismantling and removal of outdated or obsolete telecommunications infrastructure. As a Telecommunications Level III Technician you will lead and work as a part of a team, supervising and mentoring technicians in all phases of the process. From site preparation, installing, dismantling, material handling and site restoration. The role requires leadership, professionalism, effective communication, physical stamina, attention to detail, and a commitment to following safety protocols to ensure safe and successful project completion. Job Details Level III Technician Contractor, Full Time Pay: $30.00 - $45.00 per hour (dependent upon assessed skill) Schedule: 8-hour shift Monday - Friday 10-hour shift Monday - Thursday Night Shifts (based upon the needs of a project, when required) Dependent upon the needs of the job/project Work Location(s): Tri State Area State of New York Lower 48 States Requirements: Must be able to work in the United States for any employer Must be fluent in English Ability to be in a rotation for work travel in the lower 48 States from 1-4 weeks at a time. Possess a valid driver's license with a satisfactory record Required Skills Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred Perform and oversee the physical placement, removal, and modification of working and non-working telecommunications equipment. This includes fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems Ability to lead, train and mentor Level I & II installers on installation & decommission projects Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices Produce, read and interpret detailed specifications, drawings, and Method of Procedures (MOPs). Perform quality validation and complete required documentation. Resolve documentation discrepancies and ensure quality inspections are completed Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues Manage inventory and staging of equipment and materials Installation and dressing of CAT5/6 and fiber network cabling Performing basic network cable testing and DC power installation Adding/removing cabling on non-working & working equipment Supporting network testing and fiber prep work in network facilities Skill in utilizing test equipment for troubleshooting is required Strong problem-solving abilities and attention to detail Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable Responsibilities & Expectations You will be responsible and expected to perform the following: Material Handling: You will be involved in loading, unloading, and transporting various types of materials, tools and equipment of various types and weights for installing and decommissioning. Site Preparation: Safely secure and prepare work sites for installation & decommissioning activities, including setting up safety signage, barriers, and traffic control measures as needed. Installation & Decommission Assistance: Assist, with minimal supervision or independently, in the systematic installation & decommissioning of telecommunications equipment to include: Cabling, including copper, fiber optic and coaxial cables. Installing & removing equipment from equipment cabinets & racks, co-locations, & data centers. Installing & removing network infrastructure, including routers, servers, patch panels and other associated hardware. Maintain a clean and organized work area at job sites and in telecommunications facilities. Equipment Operation: Utilize and operate a variety of hand and power tools, and potentially heavy machinery, to assist with installations, demolition, material handling, and equipment removal. Site Restoration: Participate in the cleanup and restoration of work areas after installations & decommissioning, including filling and tamping holes and ensuring proper disposal of waste and debris. Working at Heights: For some aspects of installations & decommissions, you will need to climb ladders or use different types of lifts. Understanding Procedures & Processes: You will be expected to consume knowledge of established installation & decommissioning techniques for various types of projects. Continuous Learning: The telecommunications industry is constantly evolving, so a willingness to learn new technologies, techniques and being technically proficient is beneficial for career growth. Work Environment: May be exposed to varying environments Desired skills and qualifications Electrician Experience: Prior work or certification as a skilled electrician who has designed, installed, maintained and repaired electrical systems and equipment is beneficial. Prior Decommissioning Experience: Experience in telecommunications installations & decommissioning is beneficial. Certifications: Certifications in safety training, such as OSHA, or specialized equipment operation is advantageous. Associate's degree, bachelor's and any continuing education are a plus
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
11/07/2026
Full time
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
11/07/2026
Full time
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Senior HVAC Technician, Data Center West Metro Atlanta, GA Direct Hire Innovien is supporting mission-critical facilities operations at a large-scale data center in metro Atlanta, and we're hiring three Senior HVAC Technicians to keep the cooling infrastructure that protects business-critical systems running around the clock. If you have deep industrial or commercial mechanical experience and want into one of the fastest-growing corners of the trade, this is the seat. You don't need prior data center experience to get in the door: an experienced site lead will train you on the critical-environment side. What You'll Do Inspect, maintain, and repair in-rack hydronic cooling systems, CRAC units, and DX equipment Service and troubleshoot RTUs, AHUs, packaged units, split systems, and VRF/mini-splits Monitor pump performance, flow rates, and equipment alarms, responding to temperature and humidity deviations Document work orders, maintenance logs, and compliance records to critical-environment standards Escalate equipment issues and support root-cause troubleshooting alongside the site lead What You Bring 7+ years hands-on mechanical HVAC experience in industrial, commercial, or highly critical environments Preventive maintenance experience on CRAC units, RTUs, AHUs, packaged units, and split systems Experience inspecting and servicing in-rack hydronic cooling systems Hands-on experience with VRF or mini-split systems Pump performance and flow rate monitoring Strong HVAC troubleshooting, communication, and documentation skills Authorized to work in the U.S. without employer sponsorship Nice to Have Prior data center or critical facility experience Hands-on experience with DX (direct expansion) equipment Union background Details Onsite, West Metro Atlanta, GA Direct hire, full-time hourly (non-exempt) with time-and-a-half overtime Union benefits package Monday to Friday, 8:00am to 5:00pm, occasional weekends if needed
11/06/2026
Full time
Job Description Job Description Senior HVAC Technician, Data Center West Metro Atlanta, GA Direct Hire Innovien is supporting mission-critical facilities operations at a large-scale data center in metro Atlanta, and we're hiring three Senior HVAC Technicians to keep the cooling infrastructure that protects business-critical systems running around the clock. If you have deep industrial or commercial mechanical experience and want into one of the fastest-growing corners of the trade, this is the seat. You don't need prior data center experience to get in the door: an experienced site lead will train you on the critical-environment side. What You'll Do Inspect, maintain, and repair in-rack hydronic cooling systems, CRAC units, and DX equipment Service and troubleshoot RTUs, AHUs, packaged units, split systems, and VRF/mini-splits Monitor pump performance, flow rates, and equipment alarms, responding to temperature and humidity deviations Document work orders, maintenance logs, and compliance records to critical-environment standards Escalate equipment issues and support root-cause troubleshooting alongside the site lead What You Bring 7+ years hands-on mechanical HVAC experience in industrial, commercial, or highly critical environments Preventive maintenance experience on CRAC units, RTUs, AHUs, packaged units, and split systems Experience inspecting and servicing in-rack hydronic cooling systems Hands-on experience with VRF or mini-split systems Pump performance and flow rate monitoring Strong HVAC troubleshooting, communication, and documentation skills Authorized to work in the U.S. without employer sponsorship Nice to Have Prior data center or critical facility experience Hands-on experience with DX (direct expansion) equipment Union background Details Onsite, West Metro Atlanta, GA Direct hire, full-time hourly (non-exempt) with time-and-a-half overtime Union benefits package Monday to Friday, 8:00am to 5:00pm, occasional weekends if needed
Job Description Job Description Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies' core mission priorities, and meet the accelerating demand for access to space. Building on nearly 50 years of success, we deliver Payload & Protection Systems, Aero/Hydrodynamic Interstage Systems, and Propulsion & Launch Systems to more than 80 prime contractors supporting over 130 space and defense programs. In this hands-on role, you provide responsive Level 1 support across multiple sites, endpoints, collaboration tools, and daily operations within Infrastructure & Site Operations. You will resolve user issues, deploy and maintain devices, support Microsoft 365 environments, and keep assets and documentation accurate to ensure secure, standardized technology services for a fast-moving aerospace/defense organization. This position reports to the Director of IT. Responsibilities Triages, troubleshoots, resolves, and escalates incidents and requests through tickets, phone, Microsoft Teams, email, walk-up, and remote support; documents clearly and contributes to the knowledge base. Supports user issues across Windows, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), browsers, printers, virtual private network (VPN), passwords, access, and business applications with a professional, helpful approach. Images, configures, deploys, and troubleshoots endpoints and devices including laptops/desktops, monitors, docks, peripherals, mobile devices, shared workstations, and shop floor devices; handles provisioning for new hires, moves, role changes, and offboarding; supports patching, encryption, antivirus, and device health. Provides Level 1 collaboration support for Microsoft 365 Government Community Cloud High (GCC High), including meetings, calendaring, file sharing, email delivery, mailbox access, Teams audio/video, OneDrive sync, and SharePoint access; escalates complex access, compliance, or configuration issues. Delivers hands-on site support for conference rooms and audio/visual (AV), printers/scanners/badge and label printers, shop-floor workstations, and network-connected devices; performs basic troubleshooting for local connectivity, Wi Fi, cabling, phones, and end user access; supports onboarding of acquired/new sites and rapidly escalates site-impacting incidents. Maintains accurate asset records for laptops, desktops, monitors, docks, mobile devices, peripherals, and printers, including receiving, tagging, assignment, inventory validation, storage, refresh, return, retirement, and secure disposal/sanitization ; supports audits and reconciliation. Follows company security policies and procedures for support, endpoint handling, password resets, access requests, data protection, and physical security; supports Cybersecurity Maturity Model Certification (CMMC), Controlled Unclassified Information (CUI), Sarbanes-Oxley (SOX), audit, and cybersecurity readiness. Identifies and escalates phishing, malware, suspicious activity, and unauthorized software; assists with compliance checks, remediation, updates, evidence collection; ensures documentation supports auditability and operational control. Required Qualifications High school diploma or equivalent. 1-3 years of experience in information technology (IT) help desk, desktop, or field support. Working knowledge of Windows 10/11 and Microsoft 365. Basic networking knowledge: Wi Fi, Ethernet, virtual private network (VPN), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Internet Protocol (IP). Experience with ticketing systems and clear documentation. Strong customer service with the ability to follow procedures and escalate appropriately. Ability to manage multiple priorities. Preferred Qualifications Associate degree or technical coursework. Experience in aerospace, defense, manufacturing, or regulated environments. Experience with Microsoft 365 GCC High. Exposure to Active Directory, Microsoft Entra ID/Azure Active Directory (Azure AD), Microsoft Intune, Autopilot, Microsoft System Center Configuration Manager (SCCM), and Microsoft Defender for Endpoint. Experience with conference rooms/Teams Rooms and printer/scanner/badge/label devices. Familiarity with National Institute of Standards and Technology (NIST) Special Publication , Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI), and Sarbanes-Oxley (SOX). Certifications such as Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft, and Information Technology Infrastructure Library (ITIL) Foundation. Experience with Information Technology Service Management (ITSM) tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk. Physical Requirements Ability to lift and move IT equipment as needed. The essential functions of this position must be performed with or without reasonable accommodation. Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off Health Savings Account (HSA) with company contribution Flexible Spending Accounts (FSA) Company paid life and AD&D insurance Short and long term disability coverage Tuition reimbursement Karman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
11/06/2026
Full time
Job Description Job Description Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies' core mission priorities, and meet the accelerating demand for access to space. Building on nearly 50 years of success, we deliver Payload & Protection Systems, Aero/Hydrodynamic Interstage Systems, and Propulsion & Launch Systems to more than 80 prime contractors supporting over 130 space and defense programs. In this hands-on role, you provide responsive Level 1 support across multiple sites, endpoints, collaboration tools, and daily operations within Infrastructure & Site Operations. You will resolve user issues, deploy and maintain devices, support Microsoft 365 environments, and keep assets and documentation accurate to ensure secure, standardized technology services for a fast-moving aerospace/defense organization. This position reports to the Director of IT. Responsibilities Triages, troubleshoots, resolves, and escalates incidents and requests through tickets, phone, Microsoft Teams, email, walk-up, and remote support; documents clearly and contributes to the knowledge base. Supports user issues across Windows, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), browsers, printers, virtual private network (VPN), passwords, access, and business applications with a professional, helpful approach. Images, configures, deploys, and troubleshoots endpoints and devices including laptops/desktops, monitors, docks, peripherals, mobile devices, shared workstations, and shop floor devices; handles provisioning for new hires, moves, role changes, and offboarding; supports patching, encryption, antivirus, and device health. Provides Level 1 collaboration support for Microsoft 365 Government Community Cloud High (GCC High), including meetings, calendaring, file sharing, email delivery, mailbox access, Teams audio/video, OneDrive sync, and SharePoint access; escalates complex access, compliance, or configuration issues. Delivers hands-on site support for conference rooms and audio/visual (AV), printers/scanners/badge and label printers, shop-floor workstations, and network-connected devices; performs basic troubleshooting for local connectivity, Wi Fi, cabling, phones, and end user access; supports onboarding of acquired/new sites and rapidly escalates site-impacting incidents. Maintains accurate asset records for laptops, desktops, monitors, docks, mobile devices, peripherals, and printers, including receiving, tagging, assignment, inventory validation, storage, refresh, return, retirement, and secure disposal/sanitization ; supports audits and reconciliation. Follows company security policies and procedures for support, endpoint handling, password resets, access requests, data protection, and physical security; supports Cybersecurity Maturity Model Certification (CMMC), Controlled Unclassified Information (CUI), Sarbanes-Oxley (SOX), audit, and cybersecurity readiness. Identifies and escalates phishing, malware, suspicious activity, and unauthorized software; assists with compliance checks, remediation, updates, evidence collection; ensures documentation supports auditability and operational control. Required Qualifications High school diploma or equivalent. 1-3 years of experience in information technology (IT) help desk, desktop, or field support. Working knowledge of Windows 10/11 and Microsoft 365. Basic networking knowledge: Wi Fi, Ethernet, virtual private network (VPN), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Internet Protocol (IP). Experience with ticketing systems and clear documentation. Strong customer service with the ability to follow procedures and escalate appropriately. Ability to manage multiple priorities. Preferred Qualifications Associate degree or technical coursework. Experience in aerospace, defense, manufacturing, or regulated environments. Experience with Microsoft 365 GCC High. Exposure to Active Directory, Microsoft Entra ID/Azure Active Directory (Azure AD), Microsoft Intune, Autopilot, Microsoft System Center Configuration Manager (SCCM), and Microsoft Defender for Endpoint. Experience with conference rooms/Teams Rooms and printer/scanner/badge/label devices. Familiarity with National Institute of Standards and Technology (NIST) Special Publication , Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI), and Sarbanes-Oxley (SOX). Certifications such as Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft, and Information Technology Infrastructure Library (ITIL) Foundation. Experience with Information Technology Service Management (ITSM) tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk. Physical Requirements Ability to lift and move IT equipment as needed. The essential functions of this position must be performed with or without reasonable accommodation. Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off Health Savings Account (HSA) with company contribution Flexible Spending Accounts (FSA) Company paid life and AD&D insurance Short and long term disability coverage Tuition reimbursement Karman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
Job Description Job Description Level 4 Installer - Nationwide Travel Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: Work with minimum supervision and be certified in Skill levels 1, 2 and 3. Input job status, issues and requests and all-expense-related information into the Project Management platform. Reconcile materials for sales order using web-based inventory control forms. Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. Maintain tools assigned to the job as well as monitor tool calibration requirements. Perform hardware testing, such as power verification, device provisioning and system tests. Responsible for all work meeting all customer standards. Meet or exceed customer and internal documented acceptable levels of quality. Adherence to training, safety and compliance requirements. Credentials and Experience: Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. Should possess a good mechanical aptitude. Should possess a good knowledge of basic power tools. Should have the ability to adapt to various work environments. Should have good knowledge of optical routing equipment installations. Should have good knowledge of fiber optic cable installation & testing practices. Should have good knowledge of AC/DC power. Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.). Special Requirements Due to the nature of our Customers' requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts. Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.
11/06/2026
Full time
Job Description Job Description Level 4 Installer - Nationwide Travel Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: Work with minimum supervision and be certified in Skill levels 1, 2 and 3. Input job status, issues and requests and all-expense-related information into the Project Management platform. Reconcile materials for sales order using web-based inventory control forms. Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. Maintain tools assigned to the job as well as monitor tool calibration requirements. Perform hardware testing, such as power verification, device provisioning and system tests. Responsible for all work meeting all customer standards. Meet or exceed customer and internal documented acceptable levels of quality. Adherence to training, safety and compliance requirements. Credentials and Experience: Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. Should possess a good mechanical aptitude. Should possess a good knowledge of basic power tools. Should have the ability to adapt to various work environments. Should have good knowledge of optical routing equipment installations. Should have good knowledge of fiber optic cable installation & testing practices. Should have good knowledge of AC/DC power. Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.). Special Requirements Due to the nature of our Customers' requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts. Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.