38 jobs found

Job Description Senior Network Engineer, Trading Infrastructure Location: Chicago Type: Full time, Permanent Team: Network Engineering / Network Automation A leading global trading firm is seeking a Senior Network Engineer to design, build, operate and evolve the network infrastructure behind its trading business. This is a hands-on role for an engineer who enjoys solving hard problems across low latency networking, automation, WAN connectivity and global data centre environments. The successful candidate will work on critical projects that help the firm scale, improve performance and stay ahead in a highly competitive trading environment. No financial markets experience is required. Strong networking expertise, technical curiosity and a drive to improve complex systems matter most. The opportunity The network is central to the firm's trading platform. The successful candidate will help ensure that global connectivity, colocation environments and data centre networks remain fast, resilient, observable and operationally efficient. The role offers broad exposure to a demanding network estate, spanning low latency trading infrastructure, global WAN links, data centre networking and colocation connectivity. The successful candidate will have real ownership of meaningful projects, from identifying improvements through to design, implementation and operational support. What the role involves Deploy, monitor, troubleshoot and manage network infrastructure across global data centres, colocation sites and WAN environments. Design new colocation deployments and improve connectivity, resilience and performance across existing colocation environments. Improve the design, performance and scalability of the firm's data centre network. Identify, recommend and implement network optimisations that improve speed, reliability and operational efficiency. Support planned maintenance activity, including migrations, expansions, hardware upgrades and software upgrades. Provide technical expertise and support to a high performance trading floor operating in a competitive market making environment. Ensure WAN connectivity is resilient, performant and effectively integrated across the firm's global data centre footprint. Contribute to capacity planning, traffic flow optimisation and long term network scalability. Advance the firm's approach to intelligent network automation, reducing manual effort and improving consistency. Tackle technical debt, simplify complex environments and improve the maintainability of network systems. Who the firm is looking for The ideal candidate is a strong network engineer with broad experience across enterprise and performance critical environments. They will be comfortable working across LAN and global WAN networks, troubleshooting complex issues and improving systems through automation and thoughtful design. Strong network and performance monitoring skills, with experience in network capacity planning. Experience working across LAN and global WAN environments. Experience with Cisco and Arista network equipment is preferred. Strong troubleshooting skills across network transport protocols, including TCP and UDP. Deep understanding of routing protocols, including OSPF and BGP. Strong knowledge of network protocols, including Multicast, Spanning Tree and HSRP. Experience with network automation and strong Python scripting skills are preferred. Experience with network monitoring and alerting systems. A belief that clear documentation is essential to successful project delivery. A strong improvement mindset, with the motivation to challenge complexity and push through friction. Apply now for an confidential conversation

Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes

Job Description Overview A rapidly growing technology-driven organization is seeking a Senior Cloud Engineer to help architect, build, and scale the cloud infrastructure that supports critical business applications and services. This role is ideal for a senior-level engineer who thrives at the intersection of cloud architecture, platform engineering, Kubernetes operations, networking, and infrastructure automation. The successful candidate will serve as a technical leader and trusted partner to engineering, security, and product teams, helping drive scalable platform solutions, operational excellence, and cloud modernization initiatives. This position combines strategic architectural responsibility with hands-on engineering execution. Key Responsibilities Cloud Platform Architecture Design, implement, and continuously improve enterprise cloud platforms supporting large-scale production workloads. Establish architecture standards, reference designs, and engineering best practices for cloud infrastructure. Develop scalable and resilient infrastructure patterns that support current and future business growth. Evaluate emerging cloud technologies and recommend improvements to platform capabilities. Kubernetes & Container Platform Engineering Design and manage enterprise Kubernetes environments supporting mission-critical applications. Lead platform improvements related to cluster architecture, lifecycle management, scaling, security, and workload optimization. Establish standards for containerized application deployment, networking, observability, and operational support. Improve platform reliability, performance, and operational efficiency through automation and engineering best practices. Cloud Networking & Infrastructure Design and support enterprise cloud networking architectures, including routing, segmentation, connectivity, and traffic management. Manage and optimize secure connectivity between cloud environments, external services, and enterprise systems. Develop standards for ingress, egress, DNS, edge networking, TLS management, and application delivery. Partner with security and infrastructure teams to implement secure, scalable networking solutions. Platform Enablement & Engineering Collaboration Partner with application development teams to onboard new applications and services onto cloud platforms. Provide architectural guidance for application connectivity, scalability, and infrastructure design. Assist engineering teams with troubleshooting, performance optimization, and operational best practices. Ensure platform standards are adopted consistently across teams and environments. Infrastructure Automation & Reliability Champion an automation-first approach across infrastructure provisioning, deployment, and operations. Develop Infrastructure-as-Code solutions and repeatable deployment patterns. Improve operational efficiency through self-service tooling, automation frameworks, and standardized workflows. Support platform observability, monitoring, alerting, and performance management initiatives. Technical Leadership Serve as a senior technical contributor and subject matter expert for cloud infrastructure and platform engineering initiatives. Mentor engineers and provide guidance on architecture, cloud design, Kubernetes operations, and networking best practices. Create and maintain architecture documentation, operational procedures, and technical standards. Influence technical direction across multiple engineering teams and strategic initiatives. Required Qualifications 8+ years of experience in cloud engineering, platform engineering, infrastructure engineering, or related disciplines. Proven experience designing and operating large-scale Kubernetes environments in production. Deep expertise with cloud-native architecture and modern infrastructure platforms. Strong experience with Kubernetes administration, workload orchestration, autoscaling, and platform security. Extensive knowledge of AWS services, cloud networking, and infrastructure design principles. Strong understanding of cloud networking including VPC design, routing, segmentation, and scalable connectivity architectures. Experience managing ingress, egress, transit networking, and private connectivity solutions. Strong troubleshooting and performance optimization skills across cloud and containerized environments. Experience creating technical standards and architecture frameworks adopted across multiple teams. Excellent written and verbal communication skills with the ability to communicate effectively to both technical and business audiences. Preferred Qualifications Deep expertise with API gateway technologies and service delivery architectures. Experience supporting enterprise edge networking, content delivery, DNS, and traffic management platforms. Knowledge of application architecture and distributed systems design principles. Experience with advanced Kubernetes ecosystem tools and automation frameworks. Background in software engineering or application development. Working knowledge of Python or other scripting languages for automation and platform engineering tasks. Experience implementing Infrastructure-as-Code, GitOps, and modern platform engineering practices. Cloud and Kubernetes certifications are beneficial but not required. Technical Environment Strong experience with the following technologies is highly desirable: AWS Kubernetes (EKS preferred) Docker Infrastructure as Code Python API Gateway technologies DNS and Traffic Management Platforms TLS/Certificate Management Cloud Networking CI/CD Platforms Observability and Monitoring Solutions Infrastructure Automation Frameworks What You'll Bring A strong balance of architectural vision and hands-on technical execution. Deep expertise in cloud infrastructure and modern platform engineering. Strong problem-solving and troubleshooting capabilities. An automation-first mindset focused on scalability and operational excellence. The ability to influence technical direction across engineering organizations. Exceptional communication and stakeholder management skills. A passion for building resilient, maintainable, and highly scalable cloud platforms. This opportunity is ideal for a senior cloud engineer who enjoys solving complex infrastructure challenges, shaping cloud platform strategy, and enabling engineering teams through scalable, secure, and automated cloud solutions. The role offers broad ownership, significant architectural influence, and the opportunity to help drive the next generation of platform engineering capabilities across the organization.

Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details

Job Description Job Description Company Overview For more than 60 years, Data Device Corporation (DDC) has been recognized as a world leader in the design and manufacture of high-reliability Connectivity, Power, and Control solutions for the Aerospace, Defense, and Space industries. Our dedication to supplying quality products, on-time delivery, and superior support, has contributed to the success of our customers and the critical missions they serve. Great River Technology (GRT) located in Albuquerque, NM, a wholly owned subsidiary of Data Device Corporation, is a leader in high performance digital video and data development tools and services for the mil/aero industry. Since it's founding in 1996, it has developed partnerships with leading commercial and military companies worldwide. This position is 100% onsite at GRT in Albuquerque, NM. Due to U.S. export control requirements, this position is open only to candidates who qualify as a "U.S. Person." This generally includes U.S. citizens, U.S. nationals, lawful permanent residents/green card holders, and certain protected individuals, including refugees and asylees. Hardware Engineer (3 - 5 Years Experience) Role Overview We are seeking a motivated and skilled Hardware Engineer with 3 to 5 years of experience to join our engineering team. In this role, you will contribute to the design, development, and verification of high-performance digital hardware and FPGA architectures for advanced aerospace applications. You will work alongside senior engineers to implement ARINC 818 interfaces, high-speed digital designs, and mission-critical FPGA firmware. Key Responsibilities ARINC 818 & High-Speed Interfaces Assist in the design and implementation of ARINC 818 interfaces, including Fibre Channel protocols, video formats, timing, and link integrity. Support the integration and testing of ARINC 818 systems using laboratory test equipment and custom test setups. Help develop and execute test procedures for compliance, robustness, and performance validation. VHDL Development & FPGA Design Design, develop, and verify VHDL code for FPGAs (e.g., Xilinx) used in aerospace applications. Participate in FPGA constraint management, timing closure, synthesis, and place-and-route optimization. Implement digital signal processing (DSP) algorithms and video processing blocks within FPGA logic. Build and maintain testbenches and verification environments to ensure functional correctness. Hardware Development Life Cycle Contribute to the full lifecycle hardware development of airborne electronic systems, from schematic capture and detailed design through laboratory integration and verification. Perform basic circuit analysis, including power consumption, component stress, and worst-case checks under the guidance of senior engineers. Collaborate with Systems, Software, and Manufacturing teams to ensure seamless hardware-software integration. Perform product configuration management and product lifecycle management Support customer system-level integration and troubleshooting Certification & Compliance Assist in generating and reviewing airworthiness and compliance documentation, such as requirements specifications, design descriptions, and qualification test reports. Ensure all designs follow internal coding standards, aerospace guidelines, and industry best practices. Problem Solving & Continuous Learning Troubleshoot and resolve hardware and firmware issues using laboratory diagnostic tools (oscilloscopes, logic analyzers, etc.). Stay current with emerging trends in digital video, high-speed serial protocols, and FPGA technologies. Required Qualifications Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Aerospace Engineering, or a related technical field. Experience: 3 to 5 years of professional engineering experience in hardware design and development, preferably within the aerospace, defense, or high-reliability electronics industry. Technical Skills: Solid understanding of VHDL and FPGA development workflows (e.g., Xilinx Vivado). Familiarity with digital circuit design principles, high-speed digital interfaces, and basic signal integrity concepts. Experience using Electronic Design Automation (EDA) tools for simulation (e.g., ModelSim/QuestaSim) and schematic capture (e.g. Altium). Hands-on experience with laboratory test equipment such as oscilloscopes, logic analyzers, and multimeters. Soft Skills: Strong analytical, problem-solving, and communication skills, with a collaborative mindset and eagerness to learn from senior mentors. Preferred Qualifications Familiarity with ARINC 818 or other video standards (e.g. HDMI, NTSC, VGA). Experience with scripting languages (such as Python) for test automation and data analysis. Prior exposure to DO-254 and DO-160 certification processes.

Job Description Job is onsite in Ashburn, Virginia The Senior Data Center Network Engineer is responsible for the hands-on configuration, implementation, troubleshooting, maintenance, and lifecycle support of enterprise routing and switching infrastructure within an onsite Internet Data Center environment. The position's primary responsibility is network engineering: maintaining reliable Layer 2 and Layer 3 connectivity, implementing approved network changes, resolving complex incidents, supporting upgrades and migrations, and protecting network availability and performance. The engineer must be comfortable working directly with production routers, switches, interfaces, routing protocols, VLANs, trunks, circuits, and related network services. The role operates and supports Data Center operations, including DCIM data accuracy, rack-level equipment installation, structured cabling, fiber and copper cross-connect coordination, carrier circuit turn-up, technical documentation, vendor coordination, and participation in scheduled maintenance windows. This is a senior, hands-on position-not a primarily architectural, project-management, or remote-monitoring role. Key Responsibilities 1. Routing and Switching Engineering - Primary Focus Configure, implement, operate, and troubleshoot enterprise routers and switches in a production IDC environment. Perform hands-on Layer 2 administration, including: VLAN creation and modification Access and trunk port configuration Switch-port activation and validation Spanning-tree and loop-prevention troubleshooting Link aggregation and redundant-link support Interface, transceiver, and physical-connectivity troubleshooting Perform hands-on Layer 3 administration, including: IP addressing and subnet implementation Static and dynamic routing BGP and OSPF configuration and troubleshooting Route-policy, redistribution, and path-selection troubleshooting Gateway, adjacency, reachability, and failover validation VRF and network-segmentation support, where applicable Analyze and resolve routing, switching, packet-loss, latency, reachability, convergence, interface, and circuit-related problems. Use command-line, monitoring, logging, and diagnostic tools to isolate faults across physical, data-link, network, and transport layers. Review existing configurations, identify operational risks or inconsistencies, and recommend practical corrective actions. Develop and execute pre-change checks, implementation steps, rollback procedures, and post-change validation. Support network moves, adds, changes, migrations, upgrades, hardware refreshes, and decommissioning activities. Install and validate software or firmware upgrades in accordance with approved change-management procedures. Monitor network availability, utilization, error conditions, and performance trends; proactively address conditions that could affect service. Support redundancy, resiliency, and failover testing for network paths and critical connectivity. Maintain current network diagrams, configuration records, interface assignments, IP-addressing information, and as-built documentation. 2. Incident, Problem, and Change Management Respond to network incidents and service degradations; perform technical triage, fault isolation, recovery, and escalation. Lead or meaningfully contribute to root-cause analysis for recurring or high-impact network issues. Document troubleshooting actions, technical findings, corrective measures, and final resolution details in the applicable ticketing system. Open, update, monitor, resolve, and close incident, problem, service-request, and change records. Prepare and execute network changes under established approval and change-control processes. Coordinate implementation schedules, technical dependencies, maintenance windows, validation activities, and rollback readiness. Participate in planned after-hours maintenance when changes cannot safely be performed during normal business hours. Work with internal engineering teams, operations personnel, service providers, carriers, and equipment vendors to resolve hardware, software, circuit, and interoperability issues. 3. Data Center and Physical Network Infrastructure Support onsite routers, switches, network-management appliances, and associated data-center connectivity. Install, rack, cable, power, label, and validate network equipment in accordance with approved designs and data-center procedures. Replace or upgrade line cards, supervisor modules, power supplies, optics, interface cards, and other field-replaceable network components. Support fiber and copper cross-connects between carrier demarcation points, meet-me rooms, patch panels, cabinets, and network devices. Coordinate circuit extensions, port assignments, optics, demarcation details, patching, and end-to-end connectivity testing. Verify cable type, source and destination, equipment port, labeling, signal condition, and physical path before service activation. Troubleshoot structured-cabling and patching issues and coordinate corrective work with IDC personnel or cabling vendors. Maintain orderly cable routing, grooming, labeling, and documentation consistent with IDC standards. Support equipment moves, adds, changes, rack relocations, hardware refreshes, and decommissioning activities. Coordinate onsite vendor access, equipment delivery, installation, replacement, return-material authorization, and technical service actions. 4. DCIM and Configuration Documentation Use the designated Data Center Infrastructure Management (DCIM) platform as an operational system of record-not solely as a reference tool. Create, validate, and update records for: Installed routers, switches, modules, and related network equipment Rack, cabinet, and rack-unit locations Asset identifiers and serial numbers Physical ports, patching, structured cabling, and cross-connects Equipment moves, additions, replacements, and removals Reconcile DCIM information with the physical environment and correct discrepancies. Update DCIM and related as-built records promptly following installations, changes, cable work, or decommissioning. Maintain network diagrams, rack elevations, cable schedules, port maps, circuit records, methods of procedure, test results, and operational runbooks. Ensure documentation accurately reflects the implemented production environment. 5. Operational Coordination and Support Work collaboratively with network, security, server, storage, application, facilities, carrier, and IDC operations teams. Communicate technical issues clearly to both technical and non-technical stakeholders. Provide status updates during incidents, maintenance events, circuit implementations, and infrastructure projects. Support technical planning and execution for network migrations, equipment refreshes, capacity changes, and data-center initiatives. Participate in an after-hours or on-call support rotation for critical incidents and scheduled maintenance, as required. Follow applicable security, access-control, safety, incident-management, change-management, and data-center operating procedures. Required Qualifications Minimum of 10 years of hands-on routing and switching experience in enterprise, service-provider, government, or similarly complex production networks. Demonstrated experience independently configuring, implementing, maintaining, and troubleshooting production routers and switches. Strong knowledge of: TCP/IP and IPv4 networking Layer 2 switching, VLANs, trunking, and redundancy Layer 3 routing and route selection BGP and OSPF Network segmentation and resilient network design Network monitoring and diagnostic techniques Experience planning and executing production network changes, maintenance activities, upgrades, migrations, and cutovers. Experience troubleshooting complex connectivity and performance issues across network devices, carrier circuits, and physical infrastructure. At least three contiguous years of hands-on experience working in an IDC or comparable data-center environment. Practical experience with data-center physical infrastructure, including equipment installation, rack-level work, fiber and copper cabling, patch panels, transceivers, and cross-connects. Working experience with a DCIM platform, including validating and maintaining equipment, rack, port, cable, or asset records. Experience with incident, problem, and change-management processes and associated ticket documentation. Ability to produce accurate network diagrams, configuration records, implementation plans, rollback procedures, and as-built documentation. Strong analytical, troubleshooting, written-communication, and stakeholder-coordination skills. Ability to work independently onsite while collaborating effectively with distributed engineering and operations teams. U.S. citizenship. Ability to obtain and maintain a Public Trust clearance. Ability and willingness to work onsite Monday through Friday in Ashburn, Virginia for the duration of the engagement. Ability to support scheduled evening, overnight . click apply for full job details

Job Description Senior Engineer, Machine Learning Compensation: $130,000-$140,000 + 6% Annual Bonus The Senior Engineer, Machine Learning will lead the development, testing, validation, and deployment of machine learning models that improve product performance, installation quality, outage detection, and equipment reliability. This role focuses on analyzing large-scale data generated by millions of deployed meters, sensors, radios, and connected devices to identify performance issues, detect anomalies, and drive actionable solutions. A critical requirement for this position is hands-on experience personally building and training machine learning models, along with implementing anomaly detection algorithms within those models. Candidates must have direct experience developing these models, not simply using existing models or supporting another team's development efforts. Explore the Depth of the Role Machine Learning Model Development Personally build, train, test, and deploy machine learning models, including predictive models, classifiers, and anomaly detection algorithms. Develop time-series data mining and anomaly detection solutions to identify unusual behavior, performance degradation, and potential equipment failures. Design and maintain end-to-end machine learning pipelines, from data preparation and model training through validation, deployment, and production monitoring. Monitor model performance, identify model drift, and implement improvements to maintain accuracy and reliability. Establish testing and validation methods to confirm model results against real-world data. Integrate model outputs into reporting tools and dashboards to support engineering and customer-facing teams. Technical Leadership & Collaboration Lead machine learning projects and investigations, defining technical requirements, scope, schedules, and deliverables. Establish model development standards and validation criteria. Mentor engineers and provide guidance on data preparation, model development, and deployment practices. Collaborate with software developers, data engineers, data scientists, and reliability and quality engineering teams. Communicate technical findings and recommendations to leadership and non-technical stakeholders. Data Infrastructure & Integration Develop and maintain data pipelines integrating internal and external sources, including sensor, carrier network, weather, and manufacturing test data. Work with AWS cloud infrastructure and machine learning platforms, including SageMaker, S3, EC2, ECS, and Glue. Utilize data technologies such as Elasticsearch, Amazon Redshift, and NoSQL databases. Support scalable data architecture and near-real-time analysis of large-scale time-series datasets. Qualifications: Education Bachelor's or Master's degree in Engineering, Mathematics, Statistics, Computer Science, Data Science, Data Analytics, or a related field. Equivalent practical experience may be considered. Required Experience & Technical Skills 5+ years of experience in machine learning, data science, or applied analytics. Demonstrated experience personally building and training machine learning models. Direct experience implementing anomaly detection algorithms within machine learning models you have developed. This is mandatory. Strong proficiency in Python and SQL. Experience with predictive modeling, classification, statistical modeling, and time-series analysis. Experience working with large-scale sensor, IoT, endpoint, or other time-series data. Experience designing, validating, deploying, and monitoring machine learning models in production. Familiarity with GitHub, Jupyter Notebooks, and data visualization tools. Experience with cloud-based machine learning platforms, preferably AWS. Familiarity with Elasticsearch, Amazon Redshift, Grafana, and NoSQL data stores. Preferred Qualifications Experience with IoT devices, meters, sensors, radios, or connectivity equipment. Experience managing machine learning pipelines from development through production monitoring. Understanding of product reliability, device hardware, and failure analysis. Experience integrating third-party data sources into machine learning pipelines. Ability to independently lead technical projects and communicate complex findings. Familiarity with Lean Six Sigma or other continuous improvement methodologies. Competitive Total Rewards Competitive base salary of $130,000-$140,000 plus a 6% annual bonus. Eligible for annual pay increases. Comprehensive health, vision, and dental coverage. 15 days of paid time off plus 11 paid holidays. Retirement savings plan with a 25% employer match on contributions up to 7% of eligible compensation. Additional employer contribution of 5% of eligible compensation to a Defined Contribution account annually. Access to a certified financial planner at no cost. Employer-paid basic life insurance, short-term disability, and Employee Assistance Program. Tuition reimbursement up to $5,250. Voluntary life insurance, long-term disability, accident, and critical illness coverage. Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.