The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/13/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/13/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
Job Description Job Description Three Hundred Applications, Zero Recruiter Calls Volume Is Not a Strategy When Nobody Opens the Resume You track applications in a spreadsheet. The number looks impressive. The callback count is zero. ATS filters, keyword mismatches, and sourcers who never see your name are not mysteries. They are the default. If you cannot get Java interviews, the market is not "ignoring talent." It is ignoring an unmarketed, unproven profile. SynergisticIT exists for jobseekers who cannot break the first-round wall. After skills, projects, and interview readiness, the team markets you to clients instead of leaving distribution to Easy Apply. Make the Resume Worth Opening Java hiring still tests Core Java, Spring Boot, microservices, SQL, DSA, and basic cloud/DevOps. JOPP rebuilds those skills, assigns enterprise-style projects, and prepares certifications companies still use as filters. Mock interviews stop you from wasting the rare screen you finally get. This is the opposite of sending the same PDF 300 times. You change the product, then someone sells it. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ Interviews Come From updated tech skills Aggressive Marketing, Not Hope Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, and Client. Salaries after successful completion often range $95k-$154k. If the spreadsheet is growing and the phone is not, change the system. Stop counting applications. Start getting interviews. When nothing else works, JOPP works Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
11/12/2026
Full time
Job Description Job Description Three Hundred Applications, Zero Recruiter Calls Volume Is Not a Strategy When Nobody Opens the Resume You track applications in a spreadsheet. The number looks impressive. The callback count is zero. ATS filters, keyword mismatches, and sourcers who never see your name are not mysteries. They are the default. If you cannot get Java interviews, the market is not "ignoring talent." It is ignoring an unmarketed, unproven profile. SynergisticIT exists for jobseekers who cannot break the first-round wall. After skills, projects, and interview readiness, the team markets you to clients instead of leaving distribution to Easy Apply. Make the Resume Worth Opening Java hiring still tests Core Java, Spring Boot, microservices, SQL, DSA, and basic cloud/DevOps. JOPP rebuilds those skills, assigns enterprise-style projects, and prepares certifications companies still use as filters. Mock interviews stop you from wasting the rare screen you finally get. This is the opposite of sending the same PDF 300 times. You change the product, then someone sells it. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ Interviews Come From updated tech skills Aggressive Marketing, Not Hope Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, and Client. Salaries after successful completion often range $95k-$154k. If the spreadsheet is growing and the phone is not, change the system. Stop counting applications. Start getting interviews. When nothing else works, JOPP works Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Job Description Job Description No Callbacks: for Candidates Who Never Get Interviews Applications Should Not Disappear Into a Black Hole You tailor resumes, write cover letters, and still get zero recruiter screens. Job boards reward keywords you do not have. Staffing firms collect your resume and go quiet. Friends with weaker grades somehow interview because someone inside forwarded them. If you are not getting interviews, the market is not "slow." Your profile is not being presented as client-ready talent. SynergisticIT JOPP does not leave marketing to you. After skills, projects, and interview prep, the team markets candidates into a 24,000 tech-client contact base built over 15 years. Why Resumes Alone Fail Screens Enterprise Java or data science hiring still centers on updated relevant skills. If those skills are thin, outdated, or unproven, ATS filters and sourcers never send you forward. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ What "Getting Interviews" Means Here JOPP is not a job board and not placement-support-only. The model is train, project, certify, prepare, market, schedule interviews, and support until an offer. Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, Client, and others. If you have sent hundreds of applications with no interviews, stop treating volume as a strategy. SynergisticIT JOPP exists for jobseekers who cannot get in the room. When nothing else works, JOPP works. Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
11/12/2026
Full time
Job Description Job Description No Callbacks: for Candidates Who Never Get Interviews Applications Should Not Disappear Into a Black Hole You tailor resumes, write cover letters, and still get zero recruiter screens. Job boards reward keywords you do not have. Staffing firms collect your resume and go quiet. Friends with weaker grades somehow interview because someone inside forwarded them. If you are not getting interviews, the market is not "slow." Your profile is not being presented as client-ready talent. SynergisticIT JOPP does not leave marketing to you. After skills, projects, and interview prep, the team markets candidates into a 24,000 tech-client contact base built over 15 years. Why Resumes Alone Fail Screens Enterprise Java or data science hiring still centers on updated relevant skills. If those skills are thin, outdated, or unproven, ATS filters and sourcers never send you forward. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ What "Getting Interviews" Means Here JOPP is not a job board and not placement-support-only. The model is train, project, certify, prepare, market, schedule interviews, and support until an offer. Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, Client, and others. If you have sent hundreds of applications with no interviews, stop treating volume as a strategy. SynergisticIT JOPP exists for jobseekers who cannot get in the room. When nothing else works, JOPP works. Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Job Description Job Description Three Hundred Applications, Zero Recruiter Calls Volume Is Not a Strategy When Nobody Opens the Resume You track applications in a spreadsheet. The number looks impressive. The callback count is zero. ATS filters, keyword mismatches, and sourcers who never see your name are not mysteries. They are the default. If you cannot get Java interviews, the market is not "ignoring talent." It is ignoring an unmarketed, unproven profile. SynergisticIT exists for jobseekers who cannot break the first-round wall. After skills, projects, and interview readiness, the team markets you to clients instead of leaving distribution to Easy Apply. Make the Resume Worth Opening Java hiring still tests Core Java, Spring Boot, microservices, SQL, DSA, and basic cloud/DevOps. JOPP rebuilds those skills, assigns enterprise-style projects, and prepares certifications companies still use as filters. Mock interviews stop you from wasting the rare screen you finally get. This is the opposite of sending the same PDF 300 times. You change the product, then someone sells it. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ Interviews Come From updated tech skills Aggressive Marketing, Not Hope Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, and Client. Salaries after successful completion often range $95k-$154k. If the spreadsheet is growing and the phone is not, change the system. Stop counting applications. Start getting interviews. When nothing else works, JOPP works Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
11/12/2026
Full time
Job Description Job Description Three Hundred Applications, Zero Recruiter Calls Volume Is Not a Strategy When Nobody Opens the Resume You track applications in a spreadsheet. The number looks impressive. The callback count is zero. ATS filters, keyword mismatches, and sourcers who never see your name are not mysteries. They are the default. If you cannot get Java interviews, the market is not "ignoring talent." It is ignoring an unmarketed, unproven profile. SynergisticIT exists for jobseekers who cannot break the first-round wall. After skills, projects, and interview readiness, the team markets you to clients instead of leaving distribution to Easy Apply. Make the Resume Worth Opening Java hiring still tests Core Java, Spring Boot, microservices, SQL, DSA, and basic cloud/DevOps. JOPP rebuilds those skills, assigns enterprise-style projects, and prepares certifications companies still use as filters. Mock interviews stop you from wasting the rare screen you finally get. This is the opposite of sending the same PDF 300 times. You change the product, then someone sells it. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. You're not alone-and you're not the problem. The reality? Most CS grads struggle to land interviews because their resumes look just like everyone else's. Employers want more than a diploma-they want proven, practical skills, real-world tools, and candidates who are ready to perform from day one. That's exactly what SynergisticIT delivers. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: -us/ please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates -tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? Which one is important to get a Job? -skill-or-experience-which-one-is-more-important-for-a-jobseeker/ Interviews Come From updated tech skills Aggressive Marketing, Not Hope Candidates have landed with Visa, Apple, PayPal, Walmart Labs, AutoZone, Wells Fargo, bank, Client, SAP, Telecommunication, Telecommunication, Intuit, Ford, and Client. Salaries after successful completion often range $95k-$154k. If the spreadsheet is growing and the phone is not, change the system. Stop counting applications. Start getting interviews. When nothing else works, JOPP works Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Job Description Job Description Hi, Hope You are doing well. This is Piyush from Tanisha Systems. I have a job opportunity for you, if you are interested, please share your Resume and details ASAP. Senior Camunda Developer with Java Locations: Fort Mill, SC New York, NY Work Mode: Hybrid 3 days per week onsite Employment Type: Full-Time About the Role We are seeking a Senior Camunda Developer with strong Java expertise to design, develop, and optimize business process automation solutions. The role requires hands-on experience with the Camunda BPM platform, including Camunda 7.x and/or Camunda 8, along with a strong background in Java backend development, microservices, workflow orchestration, and enterprise integrations. Key Responsibilities Design, develop, and deploy BPMN 2.0 workflows and DMN decision tables using Camunda. Build and maintain Java-based microservices integrated with Camunda process engines. Develop custom delegates, listeners, and connectors for process orchestration. Collaborate with business analysts and stakeholders to translate business processes into executable workflows. Optimize workflow performance and troubleshoot production issues. Support high availability and reliability of workflow platforms. Integrate Camunda with REST APIs, messaging platforms such as Kafka and RabbitMQ, and enterprise databases. Participate in architecture and modernization initiatives, including potential migration from Camunda 7 to Camunda 8/Zeebe. Develop and maintain unit and integration tests for process definitions and Java services. Contribute to CI/CD pipelines for automated build, testing, and deployment of workflow applications. Participate in architecture and technical design discussions. Provide technical guidance and contribute to best practices for process automation. Required Skills & Experience 10 years of overall software development experience. 4 years of hands-on experience with Camunda BPM. Strong proficiency in Java, Spring Boot, and RESTful API development. Hands-on experience with BPMN 2.0, DMN, and CMMN modeling. Experience with Camunda Modeler, Cockpit, Tasklist, and Admin. Strong understanding of process engine concepts, including job execution, external tasks, and history/audit capabilities. Experience integrating Camunda with messaging systems such as Kafka, RabbitMQ, or similar technologies. Strong SQL and database skills with PostgreSQL, Oracle, or comparable relational databases. Experience with CI/CD tools such as Jenkins, GitLab CI, or similar platforms. Experience with Docker and Kubernetes. Familiarity with microservices architecture and cloud platforms such as AWS, Azure, or GCP. Strong debugging, troubleshooting, and performance-tuning skills for production workflow environments. Strong communication, collaboration, and technical problem-solving skills. Preferred Skills Experience with Camunda 8 / Zeebe and cloud-native BPM deployments. Experience with event-driven architecture. Experience working in regulated industries such as banking, insurance, or healthcare. Experience with Angular or React for developing task-oriented user interfaces. Experience with workflow modernization and process automation initiatives. Education Bachelor s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Piyush Chowdhary Sr. Delivery Manager/Account Manager Tanisha Systems Inc Desk no. Email: Web: Linkedin URL: Piyush Chowdhary - Irvine, California, United States Professional Profile LinkedIn Address:99 Wood Ave South Suite # 308,Iselin, NJ 08830 E-Verify, Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY "Tanisha Systems, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, childbirth, or related medical conditions), sexual orientation, national origin physical or mental disability, or any other status protected by applicable federal, state, or local law. We are committed to providing an accessible work environment for all candidates. Reasonable accommodation will be provided during the application and hiring process upon request."
11/12/2026
Full time
Job Description Job Description Hi, Hope You are doing well. This is Piyush from Tanisha Systems. I have a job opportunity for you, if you are interested, please share your Resume and details ASAP. Senior Camunda Developer with Java Locations: Fort Mill, SC New York, NY Work Mode: Hybrid 3 days per week onsite Employment Type: Full-Time About the Role We are seeking a Senior Camunda Developer with strong Java expertise to design, develop, and optimize business process automation solutions. The role requires hands-on experience with the Camunda BPM platform, including Camunda 7.x and/or Camunda 8, along with a strong background in Java backend development, microservices, workflow orchestration, and enterprise integrations. Key Responsibilities Design, develop, and deploy BPMN 2.0 workflows and DMN decision tables using Camunda. Build and maintain Java-based microservices integrated with Camunda process engines. Develop custom delegates, listeners, and connectors for process orchestration. Collaborate with business analysts and stakeholders to translate business processes into executable workflows. Optimize workflow performance and troubleshoot production issues. Support high availability and reliability of workflow platforms. Integrate Camunda with REST APIs, messaging platforms such as Kafka and RabbitMQ, and enterprise databases. Participate in architecture and modernization initiatives, including potential migration from Camunda 7 to Camunda 8/Zeebe. Develop and maintain unit and integration tests for process definitions and Java services. Contribute to CI/CD pipelines for automated build, testing, and deployment of workflow applications. Participate in architecture and technical design discussions. Provide technical guidance and contribute to best practices for process automation. Required Skills & Experience 10 years of overall software development experience. 4 years of hands-on experience with Camunda BPM. Strong proficiency in Java, Spring Boot, and RESTful API development. Hands-on experience with BPMN 2.0, DMN, and CMMN modeling. Experience with Camunda Modeler, Cockpit, Tasklist, and Admin. Strong understanding of process engine concepts, including job execution, external tasks, and history/audit capabilities. Experience integrating Camunda with messaging systems such as Kafka, RabbitMQ, or similar technologies. Strong SQL and database skills with PostgreSQL, Oracle, or comparable relational databases. Experience with CI/CD tools such as Jenkins, GitLab CI, or similar platforms. Experience with Docker and Kubernetes. Familiarity with microservices architecture and cloud platforms such as AWS, Azure, or GCP. Strong debugging, troubleshooting, and performance-tuning skills for production workflow environments. Strong communication, collaboration, and technical problem-solving skills. Preferred Skills Experience with Camunda 8 / Zeebe and cloud-native BPM deployments. Experience with event-driven architecture. Experience working in regulated industries such as banking, insurance, or healthcare. Experience with Angular or React for developing task-oriented user interfaces. Experience with workflow modernization and process automation initiatives. Education Bachelor s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Piyush Chowdhary Sr. Delivery Manager/Account Manager Tanisha Systems Inc Desk no. Email: Web: Linkedin URL: Piyush Chowdhary - Irvine, California, United States Professional Profile LinkedIn Address:99 Wood Ave South Suite # 308,Iselin, NJ 08830 E-Verify, Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY "Tanisha Systems, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, childbirth, or related medical conditions), sexual orientation, national origin physical or mental disability, or any other status protected by applicable federal, state, or local law. We are committed to providing an accessible work environment for all candidates. Reasonable accommodation will be provided during the application and hiring process upon request."
Job Description Job Description Title: PTC - Journi - Performance Load Test Analyst Duration: 10/26/2026 - 06/30/2027 Work Hours: 40hrs/week Location: 2850 Turnpike Industrial Drive, Middletown, PA 17057 Position: Remote Minimum Experience/Skillset • 8+ years of overall IT testing experience. • 4+ years of hands-on performance/load testing experience. • Strong hands-on experience with NeoLoad (required). • Experience testing enterprise-scale applications with high transaction volumes. • Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations. • Strong understanding of: o Load, stress, endurance, and scalability testing o API and middleware performance testing o Batch, mediation, analytics, and asynchronous processing validation Preferred / Additional Skills • Experience with SAP environments (SAP BRIM, S/4HANA, ECC). • Experience with SAP Convergent Mediation (CM) • Experience with SAP Datasphere • Experience testing CRM SAP bi-directional integrations • Experience testing CRM-to-ERP integrations. • Experience with tolling, transportation, or public-sector systems. • Experience with cloud or hybrid infrastructure performance testing. Certifications / Education • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field Required / Desired Skills Skill Required / Desired Amount of Experience Overall IT testing experience.Required8Years Hands-on performance/load testing experience.Required4Years Strong hands-on experience with NeoLoadRequired Experience testing enterprise-scale applications with high transaction volumes.Required Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations.Required Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.Required
11/12/2026
Full time
Job Description Job Description Title: PTC - Journi - Performance Load Test Analyst Duration: 10/26/2026 - 06/30/2027 Work Hours: 40hrs/week Location: 2850 Turnpike Industrial Drive, Middletown, PA 17057 Position: Remote Minimum Experience/Skillset • 8+ years of overall IT testing experience. • 4+ years of hands-on performance/load testing experience. • Strong hands-on experience with NeoLoad (required). • Experience testing enterprise-scale applications with high transaction volumes. • Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations. • Strong understanding of: o Load, stress, endurance, and scalability testing o API and middleware performance testing o Batch, mediation, analytics, and asynchronous processing validation Preferred / Additional Skills • Experience with SAP environments (SAP BRIM, S/4HANA, ECC). • Experience with SAP Convergent Mediation (CM) • Experience with SAP Datasphere • Experience testing CRM SAP bi-directional integrations • Experience testing CRM-to-ERP integrations. • Experience with tolling, transportation, or public-sector systems. • Experience with cloud or hybrid infrastructure performance testing. Certifications / Education • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field Required / Desired Skills Skill Required / Desired Amount of Experience Overall IT testing experience.Required8Years Hands-on performance/load testing experience.Required4Years Strong hands-on experience with NeoLoadRequired Experience testing enterprise-scale applications with high transaction volumes.Required Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations.Required Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.Required
Job Description Job Description Job Description: Performance / Load Test Engineer Middletown,PA Remote Description of Duties SDLC & Quality Governance Follow organizational SDLC and quality governance processes to ensure performance readiness across all enterprise modernization program releases. Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria. Performance & Load Testing Execution Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across enterprise components, including: SAP BRIM (Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing) SAP Convergent Mediation (CM) for high-volume and event mediation processing SAP S/4HANA and supporting SAP modules SAP Datasphere for analytics, reporting, and data integration performance validation CRM applications (Dynamics CE customer service and case management workflows) Middleware and integration layers (APIs, batch interfaces, event-driven integrations) Customer-facing channels (web portals, mobile applications, IVR, chatbot) Simulate real-world enterprise workloads including transactional events, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios. Validate system behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations. Execute end-to-end performance testing of integrations between CRM and SAP systems, including: CRM SAP (billing requests, account updates, case-driven transactions) SAP CRM (financial updates, invoice status, customer data synchronization) Validation of synchronous and asynchronous integration patterns, APIs, message queues, and batch interfaces Monitoring, Analysis & Reporting Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points. Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks. Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no-go recommendations. Tooling & Automation Develop, maintain, and execute performance test scripts using NeoLoad (required). Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities. Integrate NeoLoad tests with CI/CD pipelines where applicable. Establish performance baselines and support release-to-release benchmarking and regression analysis. Collaboration & Delivery Support Support System Integration Testing (SIT), User Acceptance Testing (UAT), PI cycles, Show-backs, Go-Live, and Hypercare phases with rigorous performance validation. Promote performance testing best practices and continuous improvement across the program. Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices. All documentation shall follow standard organizational templates. Adhere to all established IT standards, policies, and procedures. Minimum Experience/Skillset 8+ years of overall IT testing experience. 4+ years of hands-on performance/load testing experience. Strong hands-on experience with NeoLoad (Required). Experience testing enterprise-scale applications with high transaction volumes. Experience testing SAP systems, CRM platforms, analytics platforms, and complex enterprise integrations. Strong understanding of: Load, stress, endurance, and scalability testing API and middleware performance testing Batch, mediation, analytics, and asynchronous processing validation Preferred / Additional Skills Experience with SAP environments (SAP BRIM, S/4HANA, ECC). Experience with SAP Convergent Mediation (CM). Experience with SAP Datasphere. Experience testing CRM SAP bi-directional integrations. Experience testing CRM-to-ERP integrations. Experience with tolling, transportation, or public-sector systems. Experience with cloud or hybrid infrastructure performance testing.
11/12/2026
Full time
Job Description Job Description Job Description: Performance / Load Test Engineer Middletown,PA Remote Description of Duties SDLC & Quality Governance Follow organizational SDLC and quality governance processes to ensure performance readiness across all enterprise modernization program releases. Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria. Performance & Load Testing Execution Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across enterprise components, including: SAP BRIM (Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing) SAP Convergent Mediation (CM) for high-volume and event mediation processing SAP S/4HANA and supporting SAP modules SAP Datasphere for analytics, reporting, and data integration performance validation CRM applications (Dynamics CE customer service and case management workflows) Middleware and integration layers (APIs, batch interfaces, event-driven integrations) Customer-facing channels (web portals, mobile applications, IVR, chatbot) Simulate real-world enterprise workloads including transactional events, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios. Validate system behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations. Execute end-to-end performance testing of integrations between CRM and SAP systems, including: CRM SAP (billing requests, account updates, case-driven transactions) SAP CRM (financial updates, invoice status, customer data synchronization) Validation of synchronous and asynchronous integration patterns, APIs, message queues, and batch interfaces Monitoring, Analysis & Reporting Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points. Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks. Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no-go recommendations. Tooling & Automation Develop, maintain, and execute performance test scripts using NeoLoad (required). Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities. Integrate NeoLoad tests with CI/CD pipelines where applicable. Establish performance baselines and support release-to-release benchmarking and regression analysis. Collaboration & Delivery Support Support System Integration Testing (SIT), User Acceptance Testing (UAT), PI cycles, Show-backs, Go-Live, and Hypercare phases with rigorous performance validation. Promote performance testing best practices and continuous improvement across the program. Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices. All documentation shall follow standard organizational templates. Adhere to all established IT standards, policies, and procedures. Minimum Experience/Skillset 8+ years of overall IT testing experience. 4+ years of hands-on performance/load testing experience. Strong hands-on experience with NeoLoad (Required). Experience testing enterprise-scale applications with high transaction volumes. Experience testing SAP systems, CRM platforms, analytics platforms, and complex enterprise integrations. Strong understanding of: Load, stress, endurance, and scalability testing API and middleware performance testing Batch, mediation, analytics, and asynchronous processing validation Preferred / Additional Skills Experience with SAP environments (SAP BRIM, S/4HANA, ECC). Experience with SAP Convergent Mediation (CM). Experience with SAP Datasphere. Experience testing CRM SAP bi-directional integrations. Experience testing CRM-to-ERP integrations. Experience with tolling, transportation, or public-sector systems. Experience with cloud or hybrid infrastructure performance testing.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
11/10/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function The SAP Supply Chain Senior Solutions Architect is responsible for defining, governing, and delivering enterprise supply chain technology solutions with a primary focus on SAP Materials Management (MM) and related business processes. This role serves as a strategic technology leader for Materials Management, Procurement, Vendor Management, Master Data, Logistics Execution, Inventory Management, and Warehouse Management capabilities. The position partners closely with business stakeholders, enterprise architects, vendors, and delivery teams to develop technology roadmaps, drive innovation, and ensure scalable, secure, and sustainable solutions that support business objectives. Role Specific Responsibilities Solution Architecture & Strategy Lead architecture and solution design activities for SAP MM and related Supply Chain processes. Define and maintain the long-term technology roadmap for Materials Management and supporting Supply Chain applications. Ensure alignment of solutions with enterprise architecture standards, cybersecurity requirements, and business strategy. Evaluate emerging technologies and recommend opportunities for modernization, automation, AI, and digital transformation. Business Process & Functional Leadership Provide subject matter expertise in: SAP Materials Management (MM) Procurement and Purchasing Vendor Management MM Master Data Governance Logistics Execution Inventory Management and Warehouse Management (WM/EWM) Collaborate with business leaders to identify process improvements and technology opportunities. Translate business requirements into scalable solution architectures and implementation roadmaps. Application Ownership & Integration Own the architecture, support strategy, and lifecycle management for SAP MM and associated Supply Chain solutions. Provide architectural oversight for integrations between SAP and non-SAP applications. Maintain accountability for business-critical integrated solutions, including vendor portals, external supply chain applications, and related platforms. Ensure system reliability, performance, scalability, and supportability. Governance & Delivery Lead architecture reviews and solution governance activities. Establish and enforce design standards, best practices, and development guidelines. Support project delivery teams through design reviews, risk assessments, and solution validation. Drive continuous improvement initiatives across Supply Chain Systems. Vendor & Stakeholder Management Manage strategic relationships with software vendors, implementation partners, and service providers. Provide technical leadership and guidance to analysts, developers, and project teams. Influence business and technology stakeholders through effective communication and strategic planning. Qualifications Required Qualifications Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline. 7+ years of experience in SAP Supply Chain solution architecture, consulting, implementation, or enterprise application leadership. Deep expertise in SAP Materials Management (MM), Procurement, Vendor Management, Material Master, Logistics Execution, and Inventory Management Experience supporting SAP ECC and/or SAP S/4HANA environments including SAP Configuration, Functional Specifications, Testing, SAP Implementations, Material Master, Purchasing Demonstrated experience leading enterprise-scale solution design and architecture governance. Experience integrating SAP solutions with non-SAP applications and external platforms. Strong analytical, communication, leadership, and stakeholder management skills. Preferred Qualifications Experience leading large-scale ERP transformation or modernization initiatives. Knowledge of enterprise integration platforms, APIs, middleware, and cloud technologies. Experience with data governance, master data management, and reporting solutions. SAP certification(s) in MM, S/4HANA, or related Supply Chain disciplines. Experience with SAP WM and/or SAP EWM. Success Measures Delivery of scalable, secure, and supportable Supply Chain solutions. Alignment of technology investments with business strategy and roadmap objectives. Improved operational efficiency, process standardization, and user experience. Effective governance of SAP and integrated Supply Chain platforms. Strong vendor partnerships and successful execution of strategic initiatives, We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
11/08/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function The SAP Supply Chain Senior Solutions Architect is responsible for defining, governing, and delivering enterprise supply chain technology solutions with a primary focus on SAP Materials Management (MM) and related business processes. This role serves as a strategic technology leader for Materials Management, Procurement, Vendor Management, Master Data, Logistics Execution, Inventory Management, and Warehouse Management capabilities. The position partners closely with business stakeholders, enterprise architects, vendors, and delivery teams to develop technology roadmaps, drive innovation, and ensure scalable, secure, and sustainable solutions that support business objectives. Role Specific Responsibilities Solution Architecture & Strategy Lead architecture and solution design activities for SAP MM and related Supply Chain processes. Define and maintain the long-term technology roadmap for Materials Management and supporting Supply Chain applications. Ensure alignment of solutions with enterprise architecture standards, cybersecurity requirements, and business strategy. Evaluate emerging technologies and recommend opportunities for modernization, automation, AI, and digital transformation. Business Process & Functional Leadership Provide subject matter expertise in: SAP Materials Management (MM) Procurement and Purchasing Vendor Management MM Master Data Governance Logistics Execution Inventory Management and Warehouse Management (WM/EWM) Collaborate with business leaders to identify process improvements and technology opportunities. Translate business requirements into scalable solution architectures and implementation roadmaps. Application Ownership & Integration Own the architecture, support strategy, and lifecycle management for SAP MM and associated Supply Chain solutions. Provide architectural oversight for integrations between SAP and non-SAP applications. Maintain accountability for business-critical integrated solutions, including vendor portals, external supply chain applications, and related platforms. Ensure system reliability, performance, scalability, and supportability. Governance & Delivery Lead architecture reviews and solution governance activities. Establish and enforce design standards, best practices, and development guidelines. Support project delivery teams through design reviews, risk assessments, and solution validation. Drive continuous improvement initiatives across Supply Chain Systems. Vendor & Stakeholder Management Manage strategic relationships with software vendors, implementation partners, and service providers. Provide technical leadership and guidance to analysts, developers, and project teams. Influence business and technology stakeholders through effective communication and strategic planning. Qualifications Required Qualifications Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline. 7+ years of experience in SAP Supply Chain solution architecture, consulting, implementation, or enterprise application leadership. Deep expertise in SAP Materials Management (MM), Procurement, Vendor Management, Material Master, Logistics Execution, and Inventory Management Experience supporting SAP ECC and/or SAP S/4HANA environments including SAP Configuration, Functional Specifications, Testing, SAP Implementations, Material Master, Purchasing Demonstrated experience leading enterprise-scale solution design and architecture governance. Experience integrating SAP solutions with non-SAP applications and external platforms. Strong analytical, communication, leadership, and stakeholder management skills. Preferred Qualifications Experience leading large-scale ERP transformation or modernization initiatives. Knowledge of enterprise integration platforms, APIs, middleware, and cloud technologies. Experience with data governance, master data management, and reporting solutions. SAP certification(s) in MM, S/4HANA, or related Supply Chain disciplines. Experience with SAP WM and/or SAP EWM. Success Measures Delivery of scalable, secure, and supportable Supply Chain solutions. Alignment of technology investments with business strategy and roadmap objectives. Improved operational efficiency, process standardization, and user experience. Effective governance of SAP and integrated Supply Chain platforms. Strong vendor partnerships and successful execution of strategic initiatives, We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Job Description Job Description About Genius Business Solutions Inc. (GBSI) Featured in CNBC, Digital Journal, Fox News, and CIO Review, GBSI is a globally recognized IT services leader with 20+ years serving Fortune 500 organizations. Our teams deliver solutions across automotive, manufacturing, retail, and pharmaceutical industries. Headquartered in Moline, IL, GBSI supports clients and consultants throughout the US, Canada, Europe, and India. Join our innovative team to lead enterprise-grade SAP solutions and drive digital transformation initiatives across global enterprises. Job Summary We are seeking a Production Support professional to support critical applications and operational dashboards. This role focuses on day-to-day application health monitoring, dashboard checks, high-level incident triage and resolution, and coordination across multiple technology and business partners. The ideal candidate is technically hands-on, comfortable troubleshooting in real time, and experienced in supporting production environments. Key Responsibilities • Perform daily production support activities, including dashboard monitoring, application checks, and service health verification. • Monitor system performance and availability; identify anomalies and initiate investigation and remediation. • Provide high-level issue triage and resolution, including incident ownership, impact assessment, and escalation when needed. • Troubleshoot and debug application issues using logs, SQL queries, and root cause investigation techniques. • Support and monitor batch processing, including scheduling, failures, reruns, reconciliation, and dependency checks. • Collaborate with multiple teams such as developers, infrastructure, database teams, upstream/downstream application teams, and business stakeholders to drive issue resolution and communication. • Create and maintain runbooks, SOPs, and knowledge articles; contribute to continuous improvement of monitoring and support processes. • Participate in post-incident reviews to document root causes, corrective actions, and preventive measures. Experience • Experience in production support, application support, or operational support for enterprise systems. Technical Skills Working knowledge of: • Java o Application-level understanding o Ability to debug and interpret stack traces and logs • PL/SQL / SQL o Querying databases o Troubleshooting data issues o Validating results • SOAP Services o Understanding request/response patterns o Knowledge of common failure scenarios • Batch Processes o Monitoring and diagnosing failures o Understanding job dependencies • Debugging and Log Analysis o Production environment troubleshooting o Root cause identification Incident Management • Strong incident management skills. • Prioritization and ownership mindset. • Structured troubleshooting approach. • Clear stakeholder communication. Preferred Qualifications • Experience supporting systems with strict uptime and availability requirements. • Familiarity with monitoring and alerting practices, including dashboards, alerts, health checks, and operational metrics. • Experience with root cause analysis (RCA) methodologies and post-incident documentation. • Understanding of change management and release support within production environments. • Ability to work effectively with multiple teams and partners in a fast-paced environment. Soft Skills • Strong written and verbal communication skills, including timely status updates during incidents. • Detail-oriented with a focus on operational excellence and risk reduction. • Comfortable working under pressure and handling multiple concurrent issues. Must Have • Production/Application Support • Java • SQL / PL-SQL • Debugging & Log Analysis • Incident Management • Batch Job Monitoring • Root Cause Analysis (RCA) • Service Health Monitoring • Dashboard Monitoring Good to Have • SOAP Web Services • Change & Release Management • Monitoring Tools • Runbooks/SOP Documentation • Post-Incident Reviews Equal Employment Opportunity GeniusBSI is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
09/30/2026
Full time
Job Description Job Description About Genius Business Solutions Inc. (GBSI) Featured in CNBC, Digital Journal, Fox News, and CIO Review, GBSI is a globally recognized IT services leader with 20+ years serving Fortune 500 organizations. Our teams deliver solutions across automotive, manufacturing, retail, and pharmaceutical industries. Headquartered in Moline, IL, GBSI supports clients and consultants throughout the US, Canada, Europe, and India. Join our innovative team to lead enterprise-grade SAP solutions and drive digital transformation initiatives across global enterprises. Job Summary We are seeking a Production Support professional to support critical applications and operational dashboards. This role focuses on day-to-day application health monitoring, dashboard checks, high-level incident triage and resolution, and coordination across multiple technology and business partners. The ideal candidate is technically hands-on, comfortable troubleshooting in real time, and experienced in supporting production environments. Key Responsibilities • Perform daily production support activities, including dashboard monitoring, application checks, and service health verification. • Monitor system performance and availability; identify anomalies and initiate investigation and remediation. • Provide high-level issue triage and resolution, including incident ownership, impact assessment, and escalation when needed. • Troubleshoot and debug application issues using logs, SQL queries, and root cause investigation techniques. • Support and monitor batch processing, including scheduling, failures, reruns, reconciliation, and dependency checks. • Collaborate with multiple teams such as developers, infrastructure, database teams, upstream/downstream application teams, and business stakeholders to drive issue resolution and communication. • Create and maintain runbooks, SOPs, and knowledge articles; contribute to continuous improvement of monitoring and support processes. • Participate in post-incident reviews to document root causes, corrective actions, and preventive measures. Experience • Experience in production support, application support, or operational support for enterprise systems. Technical Skills Working knowledge of: • Java o Application-level understanding o Ability to debug and interpret stack traces and logs • PL/SQL / SQL o Querying databases o Troubleshooting data issues o Validating results • SOAP Services o Understanding request/response patterns o Knowledge of common failure scenarios • Batch Processes o Monitoring and diagnosing failures o Understanding job dependencies • Debugging and Log Analysis o Production environment troubleshooting o Root cause identification Incident Management • Strong incident management skills. • Prioritization and ownership mindset. • Structured troubleshooting approach. • Clear stakeholder communication. Preferred Qualifications • Experience supporting systems with strict uptime and availability requirements. • Familiarity with monitoring and alerting practices, including dashboards, alerts, health checks, and operational metrics. • Experience with root cause analysis (RCA) methodologies and post-incident documentation. • Understanding of change management and release support within production environments. • Ability to work effectively with multiple teams and partners in a fast-paced environment. Soft Skills • Strong written and verbal communication skills, including timely status updates during incidents. • Detail-oriented with a focus on operational excellence and risk reduction. • Comfortable working under pressure and handling multiple concurrent issues. Must Have • Production/Application Support • Java • SQL / PL-SQL • Debugging & Log Analysis • Incident Management • Batch Job Monitoring • Root Cause Analysis (RCA) • Service Health Monitoring • Dashboard Monitoring Good to Have • SOAP Web Services • Change & Release Management • Monitoring Tools • Runbooks/SOP Documentation • Post-Incident Reviews Equal Employment Opportunity GeniusBSI is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
Job Description Job Description Experienced assessor sought to lead rigorous, evidence-based security assessments of cloud and hybrid systems supporting federal missions. Who we are looking for: Spry Methods is seeking an experienced Senior Cloud Security Assessor to join our team in the Washington, DC area. The successful candidate will bring extensive hands-on experience conducting independent security control assessments of cloud and hybrid systems, with particular depth in federal cloud environments. This role requires sound professional judgment, strong analytical skills, and a practical, common-sense approach to applying security requirements to system data, technical evidence, mission context, and actual risk. Key Responsibilities: • Lead full-cycle Security Assessment and Authorization (SA&A) activities for cloud, hybrid, and enterprise systems as an independent assessor. • Assess Microsoft Azure and Amazon Web Services (AWS) environments, including the implementation and operating effectiveness of administrative, operational, and technical security controls. • Retrieve and review FedRAMP authorization packages and supporting documentation, then analyze the package for applicability, control inheritance, residual risk, gaps, and customer responsibilities. • Conduct detailed analysis of assessment artifacts, including system security plans, policies, procedures, architecture and data-flow diagrams, inventories, configurations, logs, scan results, test outputs, and other supporting evidence. • Develop Security Assessment Plans (SAPs), Security Assessment Reports (SARs), Risk Assessment Reports (RARs), Required Evidence Lists, and Plans of Action and Milestones (POA&Ms). • Perform network, system, application, and NIST security control testing from administrative, operational, and technical perspectives. • Analyze vulnerability scan results, interpret risk, and use manual validation and corroborating evidence to distinguish actionable findings from false positives or unsupported conclusions. • Apply security requirements using practical judgment and data context rather than relying solely on checklist compliance. Evaluate whether evidence is relevant, reliable, sufficient, and representative of the assessed environment. • Clearly communicate findings, risk, root cause, and feasible mitigation options to technical teams, system owners, executives, and other assessment stakeholders. • Coordinate evidence requests, interviews, test activities, and assessment schedules with customer personnel and Information Systems Security Analysts. • Support security assessment program operations and contribute to consistent assessment methods, quality reviews, and defensible reporting. Minimum Qualifications • Active Certified Information Systems Security Professional (CISSP) certification is required. • At least eight years of demonstrated, hands-on experience conducting security control assessments, including substantial experience serving as an independent assessor for cloud and hybrid systems. • Extensive experience conducting independent security assessments of federal systems hosted in Microsoft Azure and AWS environments, including evaluation of security controls, architecture, inherited controls, customer-configured controls, and cloud-specific risks. • Demonstrated experience retrieving, navigating, and analyzing FedRAMP authorization packages and associated security artifacts. • Strong knowledge of federal Risk Management Framework (RMF) processes and NIST security control assessment practices. • Ability to analyze large volumes of technical and governance evidence, connect information across artifacts, identify inconsistencies, and reach clear, supportable conclusions. • Strong understanding of IT security requirements, technical countermeasures, vulnerability management, risk management, contingency planning, secure data communications, and system security architecture. • Excellent technical writing and stakeholder communication skills, with the ability to explain risk and recommended mitigation in clear, decision-oriented language. • Bachelor's degree in cybersecurity, information technology, computer science, or a related field, or eight additional years of relevant specialized experience. • Experience using CSAM or a comparable governance, risk, and compliance platform. Preferred Qualifications • Certificate of Cloud Security Knowledge (CCSK), Certified Cloud Security Professional (CCSP), Certified Governance, Risk and Compliance (CGRC), or comparable cloud or assessment certification. • Experience supporting federal cybersecurity programs and conducting assessments, audits, or control implementation reviews in accordance with NIST Special Publications. • Experience assessing cloud service offerings that rely on FedRAMP-authorized services and documenting control inheritance and customer responsibility requirements. • DoD 8570/8140 IAM Level II eligibility or an equivalent qualification, when required by the customer environment. • Experience evaluating privacy and data protection considerations as part of security assessments. Success in this role: The successful assessor is technically credible, independent, and evidence-driven. They know when the data supports a finding, when additional validation is needed, and when a requirement must be interpreted in light of architecture, mission use, and actual exposure. They produce assessment results that are clear, consistent, defensible, and actionable. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Experienced assessor sought to lead rigorous, evidence-based security assessments of cloud and hybrid systems supporting federal missions. Who we are looking for: Spry Methods is seeking an experienced Senior Cloud Security Assessor to join our team in the Washington, DC area. The successful candidate will bring extensive hands-on experience conducting independent security control assessments of cloud and hybrid systems, with particular depth in federal cloud environments. This role requires sound professional judgment, strong analytical skills, and a practical, common-sense approach to applying security requirements to system data, technical evidence, mission context, and actual risk. Key Responsibilities: • Lead full-cycle Security Assessment and Authorization (SA&A) activities for cloud, hybrid, and enterprise systems as an independent assessor. • Assess Microsoft Azure and Amazon Web Services (AWS) environments, including the implementation and operating effectiveness of administrative, operational, and technical security controls. • Retrieve and review FedRAMP authorization packages and supporting documentation, then analyze the package for applicability, control inheritance, residual risk, gaps, and customer responsibilities. • Conduct detailed analysis of assessment artifacts, including system security plans, policies, procedures, architecture and data-flow diagrams, inventories, configurations, logs, scan results, test outputs, and other supporting evidence. • Develop Security Assessment Plans (SAPs), Security Assessment Reports (SARs), Risk Assessment Reports (RARs), Required Evidence Lists, and Plans of Action and Milestones (POA&Ms). • Perform network, system, application, and NIST security control testing from administrative, operational, and technical perspectives. • Analyze vulnerability scan results, interpret risk, and use manual validation and corroborating evidence to distinguish actionable findings from false positives or unsupported conclusions. • Apply security requirements using practical judgment and data context rather than relying solely on checklist compliance. Evaluate whether evidence is relevant, reliable, sufficient, and representative of the assessed environment. • Clearly communicate findings, risk, root cause, and feasible mitigation options to technical teams, system owners, executives, and other assessment stakeholders. • Coordinate evidence requests, interviews, test activities, and assessment schedules with customer personnel and Information Systems Security Analysts. • Support security assessment program operations and contribute to consistent assessment methods, quality reviews, and defensible reporting. Minimum Qualifications • Active Certified Information Systems Security Professional (CISSP) certification is required. • At least eight years of demonstrated, hands-on experience conducting security control assessments, including substantial experience serving as an independent assessor for cloud and hybrid systems. • Extensive experience conducting independent security assessments of federal systems hosted in Microsoft Azure and AWS environments, including evaluation of security controls, architecture, inherited controls, customer-configured controls, and cloud-specific risks. • Demonstrated experience retrieving, navigating, and analyzing FedRAMP authorization packages and associated security artifacts. • Strong knowledge of federal Risk Management Framework (RMF) processes and NIST security control assessment practices. • Ability to analyze large volumes of technical and governance evidence, connect information across artifacts, identify inconsistencies, and reach clear, supportable conclusions. • Strong understanding of IT security requirements, technical countermeasures, vulnerability management, risk management, contingency planning, secure data communications, and system security architecture. • Excellent technical writing and stakeholder communication skills, with the ability to explain risk and recommended mitigation in clear, decision-oriented language. • Bachelor's degree in cybersecurity, information technology, computer science, or a related field, or eight additional years of relevant specialized experience. • Experience using CSAM or a comparable governance, risk, and compliance platform. Preferred Qualifications • Certificate of Cloud Security Knowledge (CCSK), Certified Cloud Security Professional (CCSP), Certified Governance, Risk and Compliance (CGRC), or comparable cloud or assessment certification. • Experience supporting federal cybersecurity programs and conducting assessments, audits, or control implementation reviews in accordance with NIST Special Publications. • Experience assessing cloud service offerings that rely on FedRAMP-authorized services and documenting control inheritance and customer responsibility requirements. • DoD 8570/8140 IAM Level II eligibility or an equivalent qualification, when required by the customer environment. • Experience evaluating privacy and data protection considerations as part of security assessments. Success in this role: The successful assessor is technically credible, independent, and evidence-driven. They know when the data supports a finding, when additional validation is needed, and when a requirement must be interpreted in light of architecture, mission use, and actual exposure. They produce assessment results that are clear, consistent, defensible, and actionable. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.