Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Product Owner, Business Intelligence, Automation and AI Position Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Product Owner, Business Intelligence, Automation and AI plans and coordinates the development, enhancement, prioritization, and adoption of AI, automation, data warehouse, and Power BI reporting products with TireHub's business partners. This position provides product leadership and subject matter expertise across intelligent automation, applied AI, enterprise data, analytics, and reporting solutions. The Product Owner serves as the primary liaison between business stakeholders, technical teams, vendors, and leadership to ensure product roadmaps, backlogs, and delivered solutions align with TireHub's strategic priorities, operational needs, governance standards, and measurable business value. This position reports to Director, Enterprise Applications. The individual must exhibit the following core TireHub commitments: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Owns, maintains, and communicates the short-term and long-term product roadmap for AI, automation, enterprise data, data warehouse, and Power BI reporting capabilities. Partners with business leaders and stakeholders to identify, evaluate, and prioritize high-value use cases for AI, workflow automation, data products, dashboards, analytics, and reporting solutions. Maintains, and accounts for product team progress to business stakeholders in bi-weekly prioritization. Works with assigned architect and business analyst on ongoing process of backlog grooming and elaboration to prepare actionable content for sprints. Works with technical leads in assigned areas to plan appropriate level of resource augmentation with offshore partners. Works with the scrum master on fine tuning the agile process for the product team through retrospectives and metric analysis. Creates, maintains, and prioritizes product backlog items, user stories, epics, acceptance criteria, and delivery priorities based on business value, urgency, customer needs, resource availability, and strategic alignment. Acts as the primary point of contact between business stakeholders, data teams, automation engineers, AI enablement teams, vendors, and IT leadership to translate business needs into clear, actionable product requirements. Guides Agile delivery teams through successful delivery of committed sprints, ensuring requirements are clearly understood, business priorities are aligned, and blockers are resolved quickly. Collaborates with AI and automation technical resources to define, evaluate, pilot, and scale solutions such as workflow automation, robotic process automation, AI agents, copilots, generative AI-enabled processes, and intelligent business workflows. Works with data engineering and BI teams to support the data warehouse lifecycle, including source data intake, data modeling, transformation requirements, data quality expectations, metadata standards, and reporting needs. Partners with Power BI developers and business stakeholders to define trusted datasets, dashboards, reports, KPIs, data definitions, report adoption plans, and actionable insights for leadership and operational teams. Supports data governance, AI governance, security, privacy, and access control requirements by ensuring solutions follow TireHub standards for responsible AI use, data protection, and approved business processes. Prepares business cases, value estimates, adoption plans, and success metrics for AI, automation, data warehouse, and reporting initiatives. Evaluates emerging AI, automation, data, and analytics tools and capabilities, coordinating pilots and proofs of concept to determine business value and implementation feasibility. Facilitates QA, UAT, and validation activities to ensure delivered solutions meet business requirements, acceptance criteria, data quality expectations, and reporting accuracy standards. Monitors product performance, adoption, user feedback, and operational outcomes to continuously improve AI, automation, data, and reporting products. Communicates product priorities, delivery progress, risks, dependencies, and value realization to stakeholders and leadership in clear business terms. Facilitates problem resolution and removes blockers that are preventing delivery progression or product adoption. Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules, as assigned. Ensures individual adherence to TireHub policies, procedures, and guidelines. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Product Vision & Strategy: Defines and communicates clear product direction, roadmaps, priorities, and value outcomes for AI, automation, data, and reporting capabilities. Innovation Orientation: Commits to creating and exploring new approaches, particularly at the intersection of AI, automation, and analytics, that enhance business performance. Data-Driven Decision Making: Uses analytics, KPIs, product metrics, business outcomes, and stakeholder feedback to guide product decisions and prioritization. Business & Financial Acumen: Understands ROI, cost savings, efficiency gains, risk reduction, adoption, and business value when evaluating product investments and delivery decisions. Optimizes Work Processes: Identifies and implements efficient processes, automation opportunities, and continuous improvement practices to improve business outcomes. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT teams, vendors, and leadership to achieve shared objectives. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies, methods, and business priorities in a fast-moving AI, automation, and analytics landscape. Communication: Communicates technical concepts, data insights, product priorities, and delivery progress clearly to both technical and non-technical audiences. Education and Experience: Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, Engineering, or a related field required; an equivalent combination of education and experience will be considered. 5+ years of experience in product ownership, business analysis, product management, data analytics, business intelligence, automation, enterprise applications, or a related technology delivery role. 2+ years of experience applying Agile project management methodologies, preferably using JIRA or a similar tool. Experience creating product roadmaps, managing backlogs, writing user stories, defining acceptance criteria, and supporting Agile and Scrum delivery teams. Experience working with AI, automation, workflow modernization, Power Platform, Copilot, generative AI, or related emerging technology capabilities preferred. Experience with data warehouse, data lake, Lakehouse, ETL/ELT, data modeling, data governance, or enterprise reporting concepts preferred. Experience with Power BI reporting, including dashboards, datasets, KPIs, data visualization, and report adoption preferred. Experience translating business requirements into technical specifications for data, reporting, automation, or AI-enabled solutions. Strong organizational skills and demonstrated ability to manage multiple initiatives and drive them to successful, on-schedule completion. Experience working and collaborating with remote or geographically distributed team members across multiple time zones. Experience in distribution, supply chain, retail, logistics, or a similar industry preferred. Required Knowledge, Skills, and Abilities: Strong understanding of product ownership practices, including Agile delivery methodologies, backlog management, sprint planning, and stakeholder prioritization. Ability to analyze business processes, identify operational pain points, and translate improvement opportunities into clearly defined product requirements for AI, automation, data, and reporting solutions. Working knowledge of Power BI, including dashboard and report development, dataset management, KPI definition, data definitions . click apply for full job details
11/11/2026
Full time
Job Description Job Description Product Owner, Business Intelligence, Automation and AI Position Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Product Owner, Business Intelligence, Automation and AI plans and coordinates the development, enhancement, prioritization, and adoption of AI, automation, data warehouse, and Power BI reporting products with TireHub's business partners. This position provides product leadership and subject matter expertise across intelligent automation, applied AI, enterprise data, analytics, and reporting solutions. The Product Owner serves as the primary liaison between business stakeholders, technical teams, vendors, and leadership to ensure product roadmaps, backlogs, and delivered solutions align with TireHub's strategic priorities, operational needs, governance standards, and measurable business value. This position reports to Director, Enterprise Applications. The individual must exhibit the following core TireHub commitments: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Owns, maintains, and communicates the short-term and long-term product roadmap for AI, automation, enterprise data, data warehouse, and Power BI reporting capabilities. Partners with business leaders and stakeholders to identify, evaluate, and prioritize high-value use cases for AI, workflow automation, data products, dashboards, analytics, and reporting solutions. Maintains, and accounts for product team progress to business stakeholders in bi-weekly prioritization. Works with assigned architect and business analyst on ongoing process of backlog grooming and elaboration to prepare actionable content for sprints. Works with technical leads in assigned areas to plan appropriate level of resource augmentation with offshore partners. Works with the scrum master on fine tuning the agile process for the product team through retrospectives and metric analysis. Creates, maintains, and prioritizes product backlog items, user stories, epics, acceptance criteria, and delivery priorities based on business value, urgency, customer needs, resource availability, and strategic alignment. Acts as the primary point of contact between business stakeholders, data teams, automation engineers, AI enablement teams, vendors, and IT leadership to translate business needs into clear, actionable product requirements. Guides Agile delivery teams through successful delivery of committed sprints, ensuring requirements are clearly understood, business priorities are aligned, and blockers are resolved quickly. Collaborates with AI and automation technical resources to define, evaluate, pilot, and scale solutions such as workflow automation, robotic process automation, AI agents, copilots, generative AI-enabled processes, and intelligent business workflows. Works with data engineering and BI teams to support the data warehouse lifecycle, including source data intake, data modeling, transformation requirements, data quality expectations, metadata standards, and reporting needs. Partners with Power BI developers and business stakeholders to define trusted datasets, dashboards, reports, KPIs, data definitions, report adoption plans, and actionable insights for leadership and operational teams. Supports data governance, AI governance, security, privacy, and access control requirements by ensuring solutions follow TireHub standards for responsible AI use, data protection, and approved business processes. Prepares business cases, value estimates, adoption plans, and success metrics for AI, automation, data warehouse, and reporting initiatives. Evaluates emerging AI, automation, data, and analytics tools and capabilities, coordinating pilots and proofs of concept to determine business value and implementation feasibility. Facilitates QA, UAT, and validation activities to ensure delivered solutions meet business requirements, acceptance criteria, data quality expectations, and reporting accuracy standards. Monitors product performance, adoption, user feedback, and operational outcomes to continuously improve AI, automation, data, and reporting products. Communicates product priorities, delivery progress, risks, dependencies, and value realization to stakeholders and leadership in clear business terms. Facilitates problem resolution and removes blockers that are preventing delivery progression or product adoption. Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules, as assigned. Ensures individual adherence to TireHub policies, procedures, and guidelines. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Product Vision & Strategy: Defines and communicates clear product direction, roadmaps, priorities, and value outcomes for AI, automation, data, and reporting capabilities. Innovation Orientation: Commits to creating and exploring new approaches, particularly at the intersection of AI, automation, and analytics, that enhance business performance. Data-Driven Decision Making: Uses analytics, KPIs, product metrics, business outcomes, and stakeholder feedback to guide product decisions and prioritization. Business & Financial Acumen: Understands ROI, cost savings, efficiency gains, risk reduction, adoption, and business value when evaluating product investments and delivery decisions. Optimizes Work Processes: Identifies and implements efficient processes, automation opportunities, and continuous improvement practices to improve business outcomes. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT teams, vendors, and leadership to achieve shared objectives. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies, methods, and business priorities in a fast-moving AI, automation, and analytics landscape. Communication: Communicates technical concepts, data insights, product priorities, and delivery progress clearly to both technical and non-technical audiences. Education and Experience: Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, Engineering, or a related field required; an equivalent combination of education and experience will be considered. 5+ years of experience in product ownership, business analysis, product management, data analytics, business intelligence, automation, enterprise applications, or a related technology delivery role. 2+ years of experience applying Agile project management methodologies, preferably using JIRA or a similar tool. Experience creating product roadmaps, managing backlogs, writing user stories, defining acceptance criteria, and supporting Agile and Scrum delivery teams. Experience working with AI, automation, workflow modernization, Power Platform, Copilot, generative AI, or related emerging technology capabilities preferred. Experience with data warehouse, data lake, Lakehouse, ETL/ELT, data modeling, data governance, or enterprise reporting concepts preferred. Experience with Power BI reporting, including dashboards, datasets, KPIs, data visualization, and report adoption preferred. Experience translating business requirements into technical specifications for data, reporting, automation, or AI-enabled solutions. Strong organizational skills and demonstrated ability to manage multiple initiatives and drive them to successful, on-schedule completion. Experience working and collaborating with remote or geographically distributed team members across multiple time zones. Experience in distribution, supply chain, retail, logistics, or a similar industry preferred. Required Knowledge, Skills, and Abilities: Strong understanding of product ownership practices, including Agile delivery methodologies, backlog management, sprint planning, and stakeholder prioritization. Ability to analyze business processes, identify operational pain points, and translate improvement opportunities into clearly defined product requirements for AI, automation, data, and reporting solutions. Working knowledge of Power BI, including dashboard and report development, dataset management, KPI definition, data definitions . click apply for full job details
Job Title: Technical Writer II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearance AttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments. Qualifications and Education Requirements: Bachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance. Job Duties: The Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include: Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues. Compensation details: 0 Yearly Salary PI16d45d1b078d-7834
10/03/2026
Full time
Job Title: Technical Writer II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearance AttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments. Qualifications and Education Requirements: Bachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance. Job Duties: The Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include: Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues. Compensation details: 0 Yearly Salary PI16d45d1b078d-7834
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PIb404a0ac66ac-6217
10/01/2026
Full time
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PIb404a0ac66ac-6217
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PI040445e591aa-6217
09/30/2026
Full time
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PI040445e591aa-6217
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PI040445e591aa-6217
09/30/2026
Full time
IT Application Developer Full Time Channahon, IL, US Salary Range: $90,000 - $120,000 With over 70 years of innovative products and services, Valto, Inc is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is searching is searching for an IT Application Developer to be based out of Channahon, IL. Reporting to the IT Director, this person will be responsible for supporting, configuring, and improving the company's core business systems, most notably the ERP system (IBM iSeries/Infor EA) and the applications that extend them. Working closely with stakeholders across manufacturing, sales, and finance, this role gathers requirements, analyzes business processes, and delivers solutions using modern development tools (ASP.NET/C#, SharePoint, Microsoft SQL Server) and AI development and automation, including AI coding, intelligent process automation, and data-driven reporting. The ideal candidate will have 2-5 years of experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. How you'll make an impact in this role: Partner with stakeholders across manufacturing, sales, and finance to gather and document business requirements, analyze current- and future-state business processes, and translate business needs into functional specifications for system solutions. Support and administer the ERP system (IBM iSeries/Infor EA), including configuration, master data maintenance, troubleshooting, and end-user support; coordinate ERP upgrades, patches, and regression testing. Provide project management and team leadership for business systems and application development projects, following IT project methodology and delivery timelines. Develop, design, and support internal and external applications (e.g., SharePoint, EDI, Power Automate workflows, etc ) Serve as support for Manufacturing Control Systems (Wonderware and Recipe Management System). Identify and implement opportunities to apply AI and automation to accelerate development, testing, and documentation across all the business departments. What You'll Bring to the Table: B.S. degree in IT Management, Computer Science, Business Management, or a related field, with coursework or experience in business systems analysis and application development. 2-5 years' experience in a business systems analyst, ERP support, or application developer role (e.g., Infor, IBM iSeries-based ERP), including ERP configuration, support, or implementation experience, preferably in a manufacturing environment. Strong business analysis and project management skills, including requirements gathering, process mapping, and the ability to manage multiple projects across business and technical teams Working knowledge of application development tools and methods (e.g., Microsoft SQL Server, Power Automate, .net, Fabric, etc ) Working knowledge of Microsoft SharePoint administration and ability to support network applications in a Windows Server environment. Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and responsible AI practices, including data privacy, security, and human review of AI-generated content. Work Environment & Physical Demands: This is a hybrid role, combining remote/office-based work with periodic travel to manufacturing locations. Primarily an office environment; occasional time on the production floor may be required when visiting sites. We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays. For this role, we anticipate paying $90,000 - $120,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet business needs. Compensation details: 00 Yearly Salary PI040445e591aa-6217