Vincentian CARES
New Port Richey, Florida
Job Description Job Description MISSION STATEMENT : To transform lives through love and service. SUMMARY: The Pasco CARE Center Navigator performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued follow-up to be sure he/she reaches their individual goals and exit to permanent housing. This role will work with the Homeless Management Information System (HMIS) to open and close all client cases, provide goal setting and assessment of client needs. ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time) Provide assistance with the management of client volunteers Routine monitoring of cleanliness in dining area/lounge Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals Use of Homeless Management Information System (HMIS) Follow up and evaluation on progress of clients then report to management on client progression Facilitate life-skill groups Knowledge of harm reduction, motivational interviewing and trauma-informed care. Ability to focus on moving client into Permanent Housing by developing a Housing Plan with clients Complete necessary paperwork including incident reports, maintenance requests, notes in CaseWorthy and Clarity (HMIS) and contact supervisor for all necessary instances May be required to provide coverage for overnight shifts based on program needs and staffing requirements. OTHER RESPONSIBILITIES : Complies with all applicable training requirements Complies with all company safety, personnel and operational policies and procedures Complies with work schedule to ensure effective operations of Agency programs. Contributes positively as a member of a productive and cooperative team Performs other duties as necessary to fulfill the Vincentian CARES Mission Employee Benefits: 95% Employer paid Employee only coverage (zero ded, $10 co pay plan) 10k Employer paid Basic Life insurance 120 hrs. PTO accrued biweekly starting at day 1 of employment 13 Paid Holidays to include Employee's birthday and Date of Hire We also have various retention and referral bonuses Flexible schedules in most positions 3% Employer match after 6 months We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English Possess basic computer skills Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups Flexible work schedule including evenings, nights, weekends and holidays Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results Excellent communication and listening skills Possess strong work ethics Successfully pass Law Enforcement background screening Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportation Participate in Agency Performance Quality Improvement (PQI) program and Accreditation /Reaccreditation process Mission-driven attitude supplemented with integrity and passion Adherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance Evidence of deep alignment with the Vincentian CARES Mission and Values ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Basic computer skills Able to work in high population Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Speaking - Talking to others to convey information effectively Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one Negotiation - Bringing others together and trying to reconcile differences Approach the job with a positive "can do" attitude Completes proper incident forms Review prior cases and do checkups on clients EDUCATION AND EXPERIENCE : (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications) This position requires a High School diploma or GED certificate Security training and/or experience in security Experience helping or working with homeless population • Ability to adapt to a fast pace and changing environment GENERAL PHYSICAL DEMANDS : These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS : Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency. WORK ENVIRONMENT : Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule, or work odd hours. All information associated with the Agency is confidential. Vincentian CARES is an Equal Opportunity Employer.
Job Description Job Description MISSION STATEMENT : To transform lives through love and service. SUMMARY: The Pasco CARE Center Navigator performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued follow-up to be sure he/she reaches their individual goals and exit to permanent housing. This role will work with the Homeless Management Information System (HMIS) to open and close all client cases, provide goal setting and assessment of client needs. ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time) Provide assistance with the management of client volunteers Routine monitoring of cleanliness in dining area/lounge Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals Use of Homeless Management Information System (HMIS) Follow up and evaluation on progress of clients then report to management on client progression Facilitate life-skill groups Knowledge of harm reduction, motivational interviewing and trauma-informed care. Ability to focus on moving client into Permanent Housing by developing a Housing Plan with clients Complete necessary paperwork including incident reports, maintenance requests, notes in CaseWorthy and Clarity (HMIS) and contact supervisor for all necessary instances May be required to provide coverage for overnight shifts based on program needs and staffing requirements. OTHER RESPONSIBILITIES : Complies with all applicable training requirements Complies with all company safety, personnel and operational policies and procedures Complies with work schedule to ensure effective operations of Agency programs. Contributes positively as a member of a productive and cooperative team Performs other duties as necessary to fulfill the Vincentian CARES Mission Employee Benefits: 95% Employer paid Employee only coverage (zero ded, $10 co pay plan) 10k Employer paid Basic Life insurance 120 hrs. PTO accrued biweekly starting at day 1 of employment 13 Paid Holidays to include Employee's birthday and Date of Hire We also have various retention and referral bonuses Flexible schedules in most positions 3% Employer match after 6 months We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English Possess basic computer skills Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups Flexible work schedule including evenings, nights, weekends and holidays Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results Excellent communication and listening skills Possess strong work ethics Successfully pass Law Enforcement background screening Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportation Participate in Agency Performance Quality Improvement (PQI) program and Accreditation /Reaccreditation process Mission-driven attitude supplemented with integrity and passion Adherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance Evidence of deep alignment with the Vincentian CARES Mission and Values ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Basic computer skills Able to work in high population Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Speaking - Talking to others to convey information effectively Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one Negotiation - Bringing others together and trying to reconcile differences Approach the job with a positive "can do" attitude Completes proper incident forms Review prior cases and do checkups on clients EDUCATION AND EXPERIENCE : (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications) This position requires a High School diploma or GED certificate Security training and/or experience in security Experience helping or working with homeless population • Ability to adapt to a fast pace and changing environment GENERAL PHYSICAL DEMANDS : These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS : Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency. WORK ENVIRONMENT : Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule, or work odd hours. All information associated with the Agency is confidential. Vincentian CARES is an Equal Opportunity Employer.
Homeward Bound of Marin
San Rafael, California
Job Description Job Description The Opportunity Imagine being part of a company where effort creates hope and opportunity. Homeward Bound of Marin helps individuals and families experiencing homelessness find their path to housing and stability. Bring your passion for service, and we'll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection. We're looking for a Hybrid Case Manager to join our housing team and support residents as they build stability and self-sufficiency. In this role, you'll work with participants in a housing program for disabled adults, which provides affordable housing for individuals transitioning out of homelessness. Residents are integrated into a community of tenants. This role assists residents with maintaining their housing, navigating challenges, and moving towards greater independence while maintaining a clean and healthy living environment. Through consistent, onsite support, you'll play a key role in ensuring residents feel supported, seen, and genuinely set up for both short and long-term success. The ideal Candidate At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We're looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission driven and well versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences Education or Training Equivalent: Bachelor's degree in social work, psychology, social welfare, or a related field or two (2) years of experience in a related residential or housing program. Qualifications and Abilities: Minimum of two (2) years' experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness unhoused populations preferred. Experience in residential and/or housing programs. Knowledge of Housing First, harm-reduction and trauma-informed principles. Working knowledge of SSI, SSDI and other entitlement programs. Experience with data entry systems (HMIS, Salesforce, or similar). Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe. Comfort working in a culturally and ethnically diverse environment. Physical Requirements Ability to sit and use a computer for moderate periods (1-3 hours per day). Ability to stoop, crouch, kneel, or crawl occasionally. Ability to lift or move objects up to 40 pounds. Principal Responsibilities Manage a caseload of up to 8 individuals with intensive and outcome driven supportive services while delivering these services utilizing a Housing First approach. Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners. Provide housing-focused case management in one-on-one and group settings. Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers. Skillfully prevent and/or resolve conflicts skillfully using a strength-based and trauma-informed approach. Respond to urgent and crisis situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed. Provide supportive services, guidance, and referrals to community resources. Engage program participants regularly and consistently to support program participation and progress toward housing stability while remaining flexible and creative around interventions. Coordinate closely with the County behavioral health team working onsite and attend weekly care conference meetings. Assist with facilitating regular activities on-site that support housing focused programming. Collect monthly rent checks and log payments in agency database Provide bus tickets, make change for laundry and support activities of daily living while responding to requests for support from tenants as needed. Support regular cleaning on housing floors while ensuring all shared spaces meet agency cleanliness standards Facilitate maintenance needs in collaboration with Program Manager and maintenance crew. Communicate tenant concerns to Program Manager in a prompt and timely manner. Perform other duties as assigned Documentation and Compliance Complete timely, accurate, and compliant documentation, including case notes, assessments, care plans, and progress updates, in accordance with policies and funder requirements. Ensure client records clearly demonstrate eligibility, service delivery, engagement, and progress toward housing goals. Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS. Meet all documentation and case management deadlines, including intake, enrollment, reassessments, housing goals, and discharge documentation. Participate in quality assurance, monitoring, and audit processes, including responding to documentation reviews and corrective actions. Case Management, Housing-Focused Services, and Outcomes Develop, implement, and regularly update individualized, client-centered housing and care plans. Monitor, document, and adjust plans proactively to address changing needs or barriers. Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals. Document housing and service outcomes to support program performance measurements and grant reporting. Professional Standards and Team Collaboration Manage a hybrid caseload and bi-weekly/monthly meetings, with strong organization, time-management, and prioritization skills. Communicate clearly and professionally with supervisors, team members, volunteers, and program participants. Participate in weekly supervision, program meetings, all-staff meetings, and required training. Maintain confidentiality and comply with all agency policies, including HIPAA where applicable. Contribute positively as a collaborative, accountable member of the Homeward Bound team. Desired Qualities Compassionate, flexible, non-judgmental, and respectful. Strong problem-solving and multitasking skills. Comfortable working independently and as part of a team. Open to feedback and ongoing learning. Commitment to ending homelessness and working effectively with diverse populations. Sense of humor encouraged. Equal Opportunity Employer Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound's policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified. Competitive Benefits 100% Employer Paid Medical, Dental, and Vision Insurance Discretionary 403B match 2.5 weeks vacation 13 paid holidays 12 Sick days annually Employee Assistance Program Free lunch at Admin Site Comprehensive list provided at offer
Job Description Job Description The Opportunity Imagine being part of a company where effort creates hope and opportunity. Homeward Bound of Marin helps individuals and families experiencing homelessness find their path to housing and stability. Bring your passion for service, and we'll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection. We're looking for a Hybrid Case Manager to join our housing team and support residents as they build stability and self-sufficiency. In this role, you'll work with participants in a housing program for disabled adults, which provides affordable housing for individuals transitioning out of homelessness. Residents are integrated into a community of tenants. This role assists residents with maintaining their housing, navigating challenges, and moving towards greater independence while maintaining a clean and healthy living environment. Through consistent, onsite support, you'll play a key role in ensuring residents feel supported, seen, and genuinely set up for both short and long-term success. The ideal Candidate At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We're looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission driven and well versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences Education or Training Equivalent: Bachelor's degree in social work, psychology, social welfare, or a related field or two (2) years of experience in a related residential or housing program. Qualifications and Abilities: Minimum of two (2) years' experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness unhoused populations preferred. Experience in residential and/or housing programs. Knowledge of Housing First, harm-reduction and trauma-informed principles. Working knowledge of SSI, SSDI and other entitlement programs. Experience with data entry systems (HMIS, Salesforce, or similar). Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe. Comfort working in a culturally and ethnically diverse environment. Physical Requirements Ability to sit and use a computer for moderate periods (1-3 hours per day). Ability to stoop, crouch, kneel, or crawl occasionally. Ability to lift or move objects up to 40 pounds. Principal Responsibilities Manage a caseload of up to 8 individuals with intensive and outcome driven supportive services while delivering these services utilizing a Housing First approach. Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners. Provide housing-focused case management in one-on-one and group settings. Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers. Skillfully prevent and/or resolve conflicts skillfully using a strength-based and trauma-informed approach. Respond to urgent and crisis situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed. Provide supportive services, guidance, and referrals to community resources. Engage program participants regularly and consistently to support program participation and progress toward housing stability while remaining flexible and creative around interventions. Coordinate closely with the County behavioral health team working onsite and attend weekly care conference meetings. Assist with facilitating regular activities on-site that support housing focused programming. Collect monthly rent checks and log payments in agency database Provide bus tickets, make change for laundry and support activities of daily living while responding to requests for support from tenants as needed. Support regular cleaning on housing floors while ensuring all shared spaces meet agency cleanliness standards Facilitate maintenance needs in collaboration with Program Manager and maintenance crew. Communicate tenant concerns to Program Manager in a prompt and timely manner. Perform other duties as assigned Documentation and Compliance Complete timely, accurate, and compliant documentation, including case notes, assessments, care plans, and progress updates, in accordance with policies and funder requirements. Ensure client records clearly demonstrate eligibility, service delivery, engagement, and progress toward housing goals. Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS. Meet all documentation and case management deadlines, including intake, enrollment, reassessments, housing goals, and discharge documentation. Participate in quality assurance, monitoring, and audit processes, including responding to documentation reviews and corrective actions. Case Management, Housing-Focused Services, and Outcomes Develop, implement, and regularly update individualized, client-centered housing and care plans. Monitor, document, and adjust plans proactively to address changing needs or barriers. Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals. Document housing and service outcomes to support program performance measurements and grant reporting. Professional Standards and Team Collaboration Manage a hybrid caseload and bi-weekly/monthly meetings, with strong organization, time-management, and prioritization skills. Communicate clearly and professionally with supervisors, team members, volunteers, and program participants. Participate in weekly supervision, program meetings, all-staff meetings, and required training. Maintain confidentiality and comply with all agency policies, including HIPAA where applicable. Contribute positively as a collaborative, accountable member of the Homeward Bound team. Desired Qualities Compassionate, flexible, non-judgmental, and respectful. Strong problem-solving and multitasking skills. Comfortable working independently and as part of a team. Open to feedback and ongoing learning. Commitment to ending homelessness and working effectively with diverse populations. Sense of humor encouraged. Equal Opportunity Employer Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound's policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified. Competitive Benefits 100% Employer Paid Medical, Dental, and Vision Insurance Discretionary 403B match 2.5 weeks vacation 13 paid holidays 12 Sick days annually Employee Assistance Program Free lunch at Admin Site Comprehensive list provided at offer