16 jobs found

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function Under general direction, the Contact Center as a Service (CCaaS) Analyst will be responsible for guiding functional projects, enhancements, changes, and change control for our cloud contact center solutions. You will be responsible for helping design, test, document, and implement approved changes and enhancement requests. As part of the Customer Engagement Solutions team, you will help optimize customer service processes, customer experience, research new technologies and ensure delivery required to achieve business success. Responsibilities Provide continuous leadership for Contact Center as a Service (CCaaS) product performance and future development within the A.O. Smith roadmap. Accountable for and serve as an authority on all aspects of CCaaS solutions. Maintain an understanding of the A.O. Smith strategic vision and the CCaaS solution portfolio. Coordinate with stakeholders as needed to determine business needs or requirements. Accountable for the completion of product enhancements and projects, as well as achievement of business objectives through analysis, scoping, planning, budgeting, and execution. Identify customer expectations and unmet needs and create solutions that address gaps and enhance customer experience. Functionally manage integrations between CCaaS platform and CRM systems as well as SAP. Serve business need for inbound, outbound, and blended CCaaS solutions. Evaluate and recommend new products and systems to improve CCaaS platform and related telecommunications reliability and productivity. Create or review all documentation to aid in use, support, governance, troubleshooting, disaster recovery practices, security initiatives, and cross-training. Collaborate with CES team to develop strategic vision; translate vision into clear and defined business requirements to drive functional specifications and technical requirements Direct the prioritization of projects and enhancements to align with business roadmap and objectives Provide support for Observe AI, Clearview, and Five9. Qualifications Bachelor's Degree in Information Technology Management or Computer Science, or equivalent experience. Minimum of 4 years of contact center, telephony, or unified communications related work experience. CCaaS or on-premises contact center platform experience. Five9 preferred. Knowledge of Workforce Management principals and contact center related KPIs. Contact center or agent experience is preferred. Bilingual in English/Spanish is preferred. Excellent oral and written communication skills. Intermediate knowledge of Salesforce is preferred Intermediate to expert level in Excel Understanding of API's, XML, and IVR logic Basic understanding of JavaScript. Campaign dialing modes, list dialing modes, and list priority are a plus. Needs understanding of SFTP serves and data management. Basic understanding of Postman and Powershell Experience in AI implementation/Smart front Door Solution - as a preferred qualification We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Information Management Analyst - Intermediate Level, you will, within defined guidelines and framework, manage and analyze information using a variety of techniques and tools and support data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood, Data Quality to ensure data is measured and trusted, Retention Management to ensure data is retained and purged appropriately, or Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Partners across governance, technology and business to identify critical data and develop data quality rules across the appropriate dimension Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Documents data quality plan and implements approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Supports and begins to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in a business or science field; OR 4 years of relevant education and/or experience. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What sets you apart: Experience governing enterprise AI capabilities, including AI agents, generative AI solutions, and intelligent automation platforms. Knowledge of data governance frameworks, control environments, and data trust practices. Hands-on experience with Alation, Bigeye, or similar governance and observability platforms. Experience managing structured and unstructured data assets across complex enterprise ecosystems. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Information Management Analyst - Intermediate Level, you will, within defined guidelines and framework, manage and analyze information using a variety of techniques and tools and support data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood, Data Quality to ensure data is measured and trusted, Retention Management to ensure data is retained and purged appropriately, or Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Partners across governance, technology and business to identify critical data and develop data quality rules across the appropriate dimension Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Documents data quality plan and implements approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Supports and begins to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in a business or science field; OR 4 years of relevant education and/or experience. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What sets you apart: Experience governing enterprise AI capabilities, including AI agents, generative AI solutions, and intelligent automation platforms. Knowledge of data governance frameworks, control environments, and data trust practices. Hands-on experience with Alation, Bigeye, or similar governance and observability platforms. Experience managing structured and unstructured data assets across complex enterprise ecosystems. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Information Management Analyst - Mid-level, you will manage and analyze information using a variety of techniques and tools. You will also support data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood, Data Quality to ensure data is measured and trusted, Retention Management to ensure data is retained and purged appropriately, or Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Identifie opportunities for process improvements across all IMA responsibilities and processes. Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management. Participates in development of best practices and tools based on business needs. Maintains Information Asset Inventories. Ensures data and assets are classified appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Partners across governance, technology and business to identify critical data and develop data quality rules across the appropriate dimensions Maintains metadata repository and proper metadata association. Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Documents and updates data quality corrective action plans. Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Creates and maintains reference data in accordance to defined processes and procedures. Help define and drive implementation of processes and enhancements to mitigate data quality risks. Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of sensitive data. Ensures compliance and remediation of sensitive data in accordance to defined policies and processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in a business or science field; OR 4 years of relevant education and/or experience. 4 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function. Basic working experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns. Intermediate Working SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis. Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management. What sets you apart: Experience governing enterprise AI capabilities, including AI agents, generative AI solutions, and intelligent automation platforms. Knowledge of data governance frameworks, control environments, and data trust practices. Hands-on experience with Alation, Bigeye, or similar governance and observability platforms. Experience managing structured and unstructured data assets across complex enterprise ecosystems. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Visualization Engineer - Mid Level, you will analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. You will identify and interpret trends and patterns in datasets to locate influences. You will create specifications for reports and analysis based on business needs and required or available data elements. You may participate in consultation to users and in cross functional teams to address business issues, and prototypes solutions for displaying information based on business needs. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Independently participates in gathering complex business requirements by partnering with customers to define the business problem and data needs. Utilizes an intermediate understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection. Works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices. Applies data visualization best practices - often selecting the right data 'tool for the job' - to identify and interpret trends or patterns while following standard Enterprise branding. Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis). Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value. Develops advanced knowledge to influence relevant data, information, and application architecture decisions. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a business or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e.P&C, Bank, Finance, etc.)OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience experience in data/analytics or functional business experience within the respective industry of responsibility (i.e.P&C, Bank, Finance, etc.). Experience identifying and implementing innovative approaches to address business problems and solutions. Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Proven ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels. Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management. Demonstrated ability to embed intuitive story telling within business intelligence solutions. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Information Management Analyst - Mid-level, you will manage and analyze information using a variety of techniques and tools. You will also support data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood, Data Quality to ensure data is measured and trusted, Retention Management to ensure data is retained and purged appropriately, or Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Identifie opportunities for process improvements across all IMA responsibilities and processes. Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management. Participates in development of best practices and tools based on business needs. Maintains Information Asset Inventories. Ensures data and assets are classified appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Partners across governance, technology and business to identify critical data and develop data quality rules across the appropriate dimensions Maintains metadata repository and proper metadata association. Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Documents and updates data quality corrective action plans. Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Creates and maintains reference data in accordance to defined processes and procedures. Help define and drive implementation of processes and enhancements to mitigate data quality risks. Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of sensitive data. Ensures compliance and remediation of sensitive data in accordance to defined policies and processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in a business or science field; OR 4 years of relevant education and/or experience. 4 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function. Basic working experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns. Intermediate Working SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis. Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management. What sets you apart: Experience governing enterprise AI capabilities, including AI agents, generative AI solutions, and intelligent automation platforms. Knowledge of data governance frameworks, control environments, and data trust practices. Hands-on experience with Alation, Bigeye, or similar governance and observability platforms. Experience managing structured and unstructured data assets across complex enterprise ecosystems. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Visualization Engineer - Mid Level, you will analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. You will identify and interpret trends and patterns in datasets to locate influences. You will create specifications for reports and analysis based on business needs and required or available data elements. You may participate in consultation to users and in cross functional teams to address business issues, and prototypes solutions for displaying information based on business needs. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Independently participates in gathering complex business requirements by partnering with customers to define the business problem and data needs. Utilizes an intermediate understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection. Works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices. Applies data visualization best practices - often selecting the right data 'tool for the job' - to identify and interpret trends or patterns while following standard Enterprise branding. Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis). Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value. Develops advanced knowledge to influence relevant data, information, and application architecture decisions. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a business or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e.P&C, Bank, Finance, etc.)OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience experience in data/analytics or functional business experience within the respective industry of responsibility (i.e.P&C, Bank, Finance, etc.). Experience identifying and implementing innovative approaches to address business problems and solutions. Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Proven ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels. Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management. Demonstrated ability to embed intuitive story telling within business intelligence solutions. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Description: Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service levels are met for both tickets and phone calls. Responsibilities: Document all activities, projects, and tickets daily in the ticketing system. Handoff and document in-progress tickets before the end of each shift. Monitor ticket gateway and designated queues. Escalate issues according to IT Glue documentation. Resolve escalations from Level I team as assigned. Create or update IT Glue articles with new customer findings. Assist with ISP and vendor calls for downed services. Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction). Travel up to 25-50% when assigned. Expectations: Maintain established SLA requirements for calls and tickets. Maintain customer satisfaction (CSAT) scores as defined by manager. Submit weekly timesheets by end of shift Friday. Work and document established billable hours each week. Be available for on-call weeks and during company-wide outage responses. Meet annual goals and objectives set in HRIS with quarterly reviews. Technical Proficiencies: Ticketing software: Incident management and time tracking. Remote support: Running scripts and pushing approved actions. Active Directory: Strong knowledge of domain controllers, group policy, and security groups. Virtualization: Strong knowledge of VMware/Hyper-V for incident and operational support. Microsoft Windows/Servers: Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding drivers to print servers. Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues. Strong knowledge of AzureAD and Microsoft 365. Microsoft Servers and network equipment: Installation, troubleshooting, and training. Proficiency with central repository for project documentation. Strong understanding of technical infrastructure (servers, networks, applications) for client assignments. Software as assigned. Physical Requirements: Ability to handle equipment, talk, hear, read, write, and interpret documents. Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations). Why Join LayerCake? LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. Benefits: 9 paid holidays; 6 mandated holidays, 3 floating holidays 401K Retirement with matching contributions Excellent medical, vision, and dental insurance Life insurance and disability insurance Unlimited weeks PTO Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, LayerCake , participate in E-Verify. Requirements:

Job Description Job Description Most likely will extend into 2027. Must be able to work hybrid schedule in Minneapolis, Charlotte or Phoenix. Job Description Summary This person will play a key role within EDAI (Enterprise Data, Analytics, & Insights) to drive tangible business results by providing actionable insights and recommendations through the analysis of digital marketing initiatives. This role will lead a group of analysts supporting several web or mobile app product teams. You will collaborate closely with Senior Director and VP-level marketing leaders on strategic initiatives, prioritization, and resourcing needs. " Job Description Key Responsibilities " Perform online reporting, collection, and analysis of complex digital qualitative and quantitative metrics from multiple sources; administer the site analytic reporting system; manage the collection and synthesis of data from multiple sources. Client issues, developing trends, or areas to investigate further. Pro-actively identify opportunities to drive tangible business results. Present data in a clear and compelling way to communicate insights, tell a story, and influence strategy. " Providing digital analytics support to several business stakeholders / teams - customer acquisition, product management, on-site user experience, website experimentation and optimization, project management and IT " Assist in dataset creation by developing measurement plans, technical requirement documents for tagging. This may include data extraction, derived and dependent variable creation, and data quality control processes for analytics, model development, and validation. " Manage workload within the team by partnering with analytics department lead and senior marketing leaders. This includes preparing for a series of weekly team agile meetings, bi-weekly marketing alignment meetings, leading analytics self-service and enablement initiatives, and monthly leadership prioritization discussions. " This role will own the creation and reporting of monthly KPIs and dashboards, as well as perform analysis and build processes that ensure best practices in marketing performance. " Responsible for one or more analytic tools owned by the analytics team. Be a subject matter expert for those tools and create a strategy for maximizing their benefits and effectiveness. " Identify opportunities for operational excellence within the team. Some examples include optimizing operational process, clarifying roles and responsibilities, implementation of agile methodologies, standardization across the board, enhancing QA process, identifying opportunities to improve speed to market, self-service enablement for the business, etc. Required Qualifications " Bachelors degree or equivalent " 2-5 years of relevant experience " Digital analytics experience developing meaningful KPIs, Solution Design References (SDR), reporting, insights, and interpreting results " Experience conducting analyses of digital data using Adobe Analytics, Adobe Customer Journey Analytics " Experience leading and coaching employees " Ability to share compelling insights using MS PowerPoint to C-suite audiences " Strong relationship & communication skills working with colleagues and business partners; influencing customers on recommendations. " Experience with leading enablement, COE, self-service analytics initiatives Preferred Qualifications " 3 years of experience working in a big data environment (AWS, Azure) for data wrangling or analysis " Experience working with Customer Data Platforms (CDP) such as the Adobe Experience Platform or Adobe Real Time CDP " Experience coding in Pyspark, Python, SQL " Ability to work and thrive in collaborative work environment as well as independently to drive results " Proven track record of driving Analytics into actionable business outcomes " Experience in financial services with knowledge of products, customers, transaction and interaction data, including source systems " Demonstrated understanding of statistical analyses methodologies Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future. We're building a modern enterprise data warehouse on Snowflake and need a BI Engineer who will serve as our in-house data engineering expert for the BI platform. You'll build and maintain the transformation layer, data models, and Snowflake environment behind our reporting, working alongside the integrations team that handles sourcing and landing. You'll partner with finance, sales, and operations leaders to define metrics and deliver trusted reporting end to end. And, as a member of the Data and Business Intelligence team, you'll also help build the Power BI dashboards when the work calls for it. What You'll Do: Maintain the BI Snowflake environment: schemas, roles and access, performance tuning, warehouse sizing, and cost monitoring Build and optimize Power BI semantic models and dashboards (star schemas, DAX measures, row-level security), tuning DirectQuery and Import models against Snowflake Translate business requirements, KPIs, and metric definitions into technical designs. Set engineering standards for naming, code review, CI/CD, and documentation Partner with the integrations team to define what the BI platform needs from landed data and resolve upstream issues Own data quality in the transformation layer: testing, monitoring, reconciliation, and root-cause analysis Write complex, performant SQL to model, transform, and validate data Develop and maintain dbt models (staging, intermediate, marts) with tests, documentation, and version control Set up and tune Snowflake Cortex Analyst and Semantic Views so natural-language questions return accurate answers Evaluate, test, and pilot AI-enabled analytics, such as natural language querying over semantic models, AI-generated commentary, and automated variance explanation. Mentor analysts and stakeholders on data models and self-service Pitch in with PowerBI report and dashboard builds when needed. What You'll Bring: 5+ years in data engineering, analytics engineering, or BI engineering Bachelor's degree in Finance, IT, Information Systems, Engineering, or a related field (or equivalent experience) Advanced SQL and dbt, with a solid grasp of dimensional modeling and data warehousing concepts Deep hands-on Snowflake experience, including performance tuning, access control, and cost management Strong Power BI skills, including DAX, data modeling, and publishing and managing workspaces Git and CI/CD experience for analytics code Working fluency with AI tools in analytics or engineering work, with sound judgment about their limits, including inaccurate or ungrounded answers Clear communication with technical and non-technical audiences, and the ability to translate business needs into technical requirements and carry them through to deployment with strong attention to detail Preferred Qualifications: Experience building ELT pipelines and data ingestion (Fivetran or similar, including API-based sources) Python for scripting and automation Experience with orchestration tools (Airflow, Dagster, or similar) Infrastructure-as-code experience (Terraform or similar) for Snowflake Hands-on experience with Snowflake Cortex Analyst, semantic views, or similar natural-language-to-SQL tools Familiarity with data governance, cataloging, and lineage tooling Background in finance, FP&A, or sales analytics Exposure to Tableau or other BI tools CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $130,000 - $185,000 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future. We're building a modern enterprise data warehouse on Snowflake and need a BI Engineer who will serve as our in-house data engineering expert for the BI platform. You'll build and maintain the transformation layer, data models, and Snowflake environment behind our reporting, working alongside the integrations team that handles sourcing and landing. You'll partner with finance, sales, and operations leaders to define metrics and deliver trusted reporting end to end. And, as a member of the Data and Business Intelligence team, you'll also help build the Power BI dashboards when the work calls for it. What You'll Do: Maintain the BI Snowflake environment: schemas, roles and access, performance tuning, warehouse sizing, and cost monitoring Build and optimize Power BI semantic models and dashboards (star schemas, DAX measures, row-level security), tuning DirectQuery and Import models against Snowflake Translate business requirements, KPIs, and metric definitions into technical designs. Set engineering standards for naming, code review, CI/CD, and documentation Partner with the integrations team to define what the BI platform needs from landed data and resolve upstream issues Own data quality in the transformation layer: testing, monitoring, reconciliation, and root-cause analysis Write complex, performant SQL to model, transform, and validate data Develop and maintain dbt models (staging, intermediate, marts) with tests, documentation, and version control Set up and tune Snowflake Cortex Analyst and Semantic Views so natural-language questions return accurate answers Evaluate, test, and pilot AI-enabled analytics, such as natural language querying over semantic models, AI-generated commentary, and automated variance explanation. Mentor analysts and stakeholders on data models and self-service Pitch in with PowerBI report and dashboard builds when needed. What You'll Bring: 5+ years in data engineering, analytics engineering, or BI engineering Bachelor's degree in Finance, IT, Information Systems, Engineering, or a related field (or equivalent experience) Advanced SQL and dbt, with a solid grasp of dimensional modeling and data warehousing concepts Deep hands-on Snowflake experience, including performance tuning, access control, and cost management Strong Power BI skills, including DAX, data modeling, and publishing and managing workspaces Git and CI/CD experience for analytics code Working fluency with AI tools in analytics or engineering work, with sound judgment about their limits, including inaccurate or ungrounded answers Clear communication with technical and non-technical audiences, and the ability to translate business needs into technical requirements and carry them through to deployment with strong attention to detail Preferred Qualifications: Experience building ELT pipelines and data ingestion (Fivetran or similar, including API-based sources) Python for scripting and automation Experience with orchestration tools (Airflow, Dagster, or similar) Infrastructure-as-code experience (Terraform or similar) for Snowflake Hands-on experience with Snowflake Cortex Analyst, semantic views, or similar natural-language-to-SQL tools Familiarity with data governance, cataloging, and lineage tooling Background in finance, FP&A, or sales analytics Exposure to Tableau or other BI tools CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $130,000 - $185,000 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future. We're building a modern enterprise data warehouse on Snowflake and need a BI Engineer who will serve as our in-house data engineering expert for the BI platform. You'll build and maintain the transformation layer, data models, and Snowflake environment behind our reporting, working alongside the integrations team that handles sourcing and landing. You'll partner with finance, sales, and operations leaders to define metrics and deliver trusted reporting end to end. And, as a member of the Data and Business Intelligence team, you'll also help build the Power BI dashboards when the work calls for it. What You'll Do: Maintain the BI Snowflake environment: schemas, roles and access, performance tuning, warehouse sizing, and cost monitoring Build and optimize Power BI semantic models and dashboards (star schemas, DAX measures, row-level security), tuning DirectQuery and Import models against Snowflake Translate business requirements, KPIs, and metric definitions into technical designs. Set engineering standards for naming, code review, CI/CD, and documentation Partner with the integrations team to define what the BI platform needs from landed data and resolve upstream issues Own data quality in the transformation layer: testing, monitoring, reconciliation, and root-cause analysis Write complex, performant SQL to model, transform, and validate data Develop and maintain dbt models (staging, intermediate, marts) with tests, documentation, and version control Set up and tune Snowflake Cortex Analyst and Semantic Views so natural-language questions return accurate answers Evaluate, test, and pilot AI-enabled analytics, such as natural language querying over semantic models, AI-generated commentary, and automated variance explanation. Mentor analysts and stakeholders on data models and self-service Pitch in with PowerBI report and dashboard builds when needed. What You'll Bring: 5+ years in data engineering, analytics engineering, or BI engineering Bachelor's degree in Finance, IT, Information Systems, Engineering, or a related field (or equivalent experience) Advanced SQL and dbt, with a solid grasp of dimensional modeling and data warehousing concepts Deep hands-on Snowflake experience, including performance tuning, access control, and cost management Strong Power BI skills, including DAX, data modeling, and publishing and managing workspaces Git and CI/CD experience for analytics code Working fluency with AI tools in analytics or engineering work, with sound judgment about their limits, including inaccurate or ungrounded answers Clear communication with technical and non-technical audiences, and the ability to translate business needs into technical requirements and carry them through to deployment with strong attention to detail Preferred Qualifications: Experience building ELT pipelines and data ingestion (Fivetran or similar, including API-based sources) Python for scripting and automation Experience with orchestration tools (Airflow, Dagster, or similar) Infrastructure-as-code experience (Terraform or similar) for Snowflake Hands-on experience with Snowflake Cortex Analyst, semantic views, or similar natural-language-to-SQL tools Familiarity with data governance, cataloging, and lineage tooling Background in finance, FP&A, or sales analytics Exposure to Tableau or other BI tools CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $130,000 - $185,000 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future. We're building a modern enterprise data warehouse on Snowflake and need a BI Engineer who will serve as our in-house data engineering expert for the BI platform. You'll build and maintain the transformation layer, data models, and Snowflake environment behind our reporting, working alongside the integrations team that handles sourcing and landing. You'll partner with finance, sales, and operations leaders to define metrics and deliver trusted reporting end to end. And, as a member of the Data and Business Intelligence team, you'll also help build the Power BI dashboards when the work calls for it. What You'll Do: Maintain the BI Snowflake environment: schemas, roles and access, performance tuning, warehouse sizing, and cost monitoring Build and optimize Power BI semantic models and dashboards (star schemas, DAX measures, row-level security), tuning DirectQuery and Import models against Snowflake Translate business requirements, KPIs, and metric definitions into technical designs. Set engineering standards for naming, code review, CI/CD, and documentation Partner with the integrations team to define what the BI platform needs from landed data and resolve upstream issues Own data quality in the transformation layer: testing, monitoring, reconciliation, and root-cause analysis Write complex, performant SQL to model, transform, and validate data Develop and maintain dbt models (staging, intermediate, marts) with tests, documentation, and version control Set up and tune Snowflake Cortex Analyst and Semantic Views so natural-language questions return accurate answers Evaluate, test, and pilot AI-enabled analytics, such as natural language querying over semantic models, AI-generated commentary, and automated variance explanation. Mentor analysts and stakeholders on data models and self-service Pitch in with PowerBI report and dashboard builds when needed. What You'll Bring: 5+ years in data engineering, analytics engineering, or BI engineering Bachelor's degree in Finance, IT, Information Systems, Engineering, or a related field (or equivalent experience) Advanced SQL and dbt, with a solid grasp of dimensional modeling and data warehousing concepts Deep hands-on Snowflake experience, including performance tuning, access control, and cost management Strong Power BI skills, including DAX, data modeling, and publishing and managing workspaces Git and CI/CD experience for analytics code Working fluency with AI tools in analytics or engineering work, with sound judgment about their limits, including inaccurate or ungrounded answers Clear communication with technical and non-technical audiences, and the ability to translate business needs into technical requirements and carry them through to deployment with strong attention to detail Preferred Qualifications: Experience building ELT pipelines and data ingestion (Fivetran or similar, including API-based sources) Python for scripting and automation Experience with orchestration tools (Airflow, Dagster, or similar) Infrastructure-as-code experience (Terraform or similar) for Snowflake Hands-on experience with Snowflake Cortex Analyst, semantic views, or similar natural-language-to-SQL tools Familiarity with data governance, cataloging, and lineage tooling Background in finance, FP&A, or sales analytics Exposure to Tableau or other BI tools CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $130,000 - $185,000 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future. We're building a modern enterprise data warehouse on Snowflake and need a BI Engineer who will serve as our in-house data engineering expert for the BI platform. You'll build and maintain the transformation layer, data models, and Snowflake environment behind our reporting, working alongside the integrations team that handles sourcing and landing. You'll partner with finance, sales, and operations leaders to define metrics and deliver trusted reporting end to end. And, as a member of the Data and Business Intelligence team, you'll also help build the Power BI dashboards when the work calls for it. What You'll Do: Maintain the BI Snowflake environment: schemas, roles and access, performance tuning, warehouse sizing, and cost monitoring Build and optimize Power BI semantic models and dashboards (star schemas, DAX measures, row-level security), tuning DirectQuery and Import models against Snowflake Translate business requirements, KPIs, and metric definitions into technical designs. Set engineering standards for naming, code review, CI/CD, and documentation Partner with the integrations team to define what the BI platform needs from landed data and resolve upstream issues Own data quality in the transformation layer: testing, monitoring, reconciliation, and root-cause analysis Write complex, performant SQL to model, transform, and validate data Develop and maintain dbt models (staging, intermediate, marts) with tests, documentation, and version control Set up and tune Snowflake Cortex Analyst and Semantic Views so natural-language questions return accurate answers Evaluate, test, and pilot AI-enabled analytics, such as natural language querying over semantic models, AI-generated commentary, and automated variance explanation. Mentor analysts and stakeholders on data models and self-service Pitch in with PowerBI report and dashboard builds when needed. What You'll Bring: 5+ years in data engineering, analytics engineering, or BI engineering Bachelor's degree in Finance, IT, Information Systems, Engineering, or a related field (or equivalent experience) Advanced SQL and dbt, with a solid grasp of dimensional modeling and data warehousing concepts Deep hands-on Snowflake experience, including performance tuning, access control, and cost management Strong Power BI skills, including DAX, data modeling, and publishing and managing workspaces Git and CI/CD experience for analytics code Working fluency with AI tools in analytics or engineering work, with sound judgment about their limits, including inaccurate or ungrounded answers Clear communication with technical and non-technical audiences, and the ability to translate business needs into technical requirements and carry them through to deployment with strong attention to detail Preferred Qualifications: Experience building ELT pipelines and data ingestion (Fivetran or similar, including API-based sources) Python for scripting and automation Experience with orchestration tools (Airflow, Dagster, or similar) Infrastructure-as-code experience (Terraform or similar) for Snowflake Hands-on experience with Snowflake Cortex Analyst, semantic views, or similar natural-language-to-SQL tools Familiarity with data governance, cataloging, and lineage tooling Background in finance, FP&A, or sales analytics Exposure to Tableau or other BI tools CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $130,000 - $185,000 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Job Title: BI Developer and Reporting Analyst Reports To: The BI Developer and Reporting Analyst will report to IT Supervisor/Manager, IT Director, or equivalent leadership. Job Overview: The BI Developer & Reporting Analyst designs, develops, and supports scalable reporting and analytics solutions that enable informed business and operational decision-making. The role partners with technical and non-technical stakeholders to define reporting requirements, establish consistent metrics, and translate complex data into accurate, actionable insights. Using SQL, Microsoft Power BI, SharePoint, AWS QuickSight, and related data platforms, the position integrates and validates data from multiple sources; develops dashboards, reports, and semantic models; resolves data and reporting issues; and improves reporting performance and automation. The role also supports data quality, security, governance, documentation, and visualization standards while recommending enhancements to the BI environment for SPS clients and internal stakeholders. The position is expected to deliver accurate, timely, understandable reporting and analytics while maintaining appropriate data quality, confidentiality, and service standards. Duties and Responsibilities: • Develop, maintain, and distribute recurring and ad hoc reports, dashboards, and visualizations for business and operational stakeholders. • Extract, cleanse, validate, and manipulate data from multiple sources to ensure reporting accuracy and integrity. • Use SharePoint, Microsoft Power BI, and AWS QuickSight to build user-friendly reporting solutions and data views. • Partner with stakeholders to gather reporting requirements, define metrics, and translate business needs into technical deliverables. • Analyze trends, performance results, and operational data to identify insights and support decision-making. • Ensure reports are delivered on time, are easy to interpret, and meet audience needs across multiple functions. • Troubleshoot reporting issues, resolve data discrepancies, and recommend process improvements to enhance reporting efficiency. • Maintain documentation for report logic, data sources, calculations, and distribution processes. • Support ongoing enhancements to reporting tools, governance, and data visualization standards; recommend tools, systems, or databases that could strengthen the BI program for SPS clients and stakeholders. • Support report and dashboard quality assurance, appropriate access controls, and consistent use of approved metrics and definitions. • Communicate findings, limitations, risks, and recommended actions clearly to technical and non-technical audiences. • Test and validate reports, dashboards, calculations, and data outputs before publication and following updates to help ensure results are accurate, consistent, and aligned with business requirements. • Monitor data refreshes and report performance, investigate recurring failures or slow-running reports, and coordinate with relevant technical teams to resolve underlying issues. • Support report publishing, distribution, and appropriate user access; gather stakeholder feedback and provide guidance that helps users interpret and effectively use available reporting solutions. Competencies: • Strong analytical thinking, attention to detail, and problem-solving skills. • Ability to translate business questions and reporting needs into accurate, practical data solutions. • Strong written and verbal communication skills, including the ability to explain technical information and data insights in clear, accessible language. • Data storytelling and visualization skills, including the ability to summarize trends, risks, and recommended actions for stakeholders. • Strong organization and time-management skills, with the ability to manage multiple requests and priorities in a fast-paced environment. • Commitment to data accuracy, confidentiality, documentation, governance, and responsible handling of client, operational, and financial information. • Ability to work independently while collaborating effectively with cross-functional teams. • Service-oriented approach, responsiveness, and professional stakeholder management. • Continuous-improvement mindset, with an interest in automation, reusable reporting solutions, and reporting efficiency. Qualifications and Education Requirements: • Bachelor's degree in Information Technology, Computer Science, Business Analytics, Data Analytics, or a related field, or equivalent practical experience. • 3 to 5 years of experience in report writing, business intelligence, or data analytics roles. • At least 2 to 3 years of hands-on Power BI and SQL experience, with intermediate to advanced SQL proficiency, including joins, aggregations, stored procedures, query optimization, and troubleshooting data discrepancies. • Power BI data-modeling experience, including Power Query, DAX, semantic models, measures, calculated columns, and report-performance optimization. • Experience manipulating and analyzing large datasets from multiple systems and sources. • Strong Excel and data-management skills. • Ability to define and maintain KPI and metrics dictionaries to ensure consistent definitions across reports and stakeholder groups. • Experience with report and dashboard governance, including version control, access management, row-level security, quality assurance, and documentation. • Understanding of data privacy, security, and compliance requirements, particularly where client, operational, or financial data is involved. • Ability to manage multiple priorities and deliver accurate work within established timelines. • Ability to work assigned hours determined by the manager and adhere to applicable company policies and procedures. Preferred Qualifications: • Strong working knowledge of SharePoint and AWS QuickSight. • Experience with data warehousing or cloud data platforms such as AWS Redshift, Snowflake, SQL Server, Dataverse, or similar platforms. • Working knowledge of ETL/ELT concepts, data pipelines, data integration, and data-transformation processes. • Experience enabling self-service analytics by training business users, creating reusable templates, and helping stakeholders interpret dashboards. • Experience with Agile, project intake, or requirements management, such as user stories, acceptance criteria, backlog prioritization, or report-request workflows. • Experience supporting multiple business stakeholders or client groups with tailored reporting needs. • Understanding of data governance, data quality, and reporting controls. • Experience working in cross-functional environments with operations, IT, and business teams. • Relevant certifications, such as Microsoft Certified: Power BI Data Analyst Associate or AWS analytics or QuickSight-related training. Physical Demands: • Ability to sit for extended periods while performing computer-based work, participating in meetings, and reviewing reports or other documentation. • Ability to use a computer, keyboard, mouse, telephone, and other standard office equipment, including repetitive hand and wrist movements. • Ability to see and review information on computer screens and in printed materials, including close vision, distance vision as needed, and the ability to adjust focus. • Ability to distinguish colors and differences in color, shades, brightness, and contrast when reviewing charts, dashboards, reports, and other visual information. • Ability to hear and understand spoken information in person, over the telephone, and during virtual meetings, with or without reasonable accommodation. • Ability to communicate verbally in a clear and understandable manner in person, over the telephone, and during virtual meetings. • Ability to read, comprehend, analyze, and accurately enter detailed numerical and written information. • Ability to occasionally stand, walk, or move within an office or client site as business needs require. Travel: Local travel may be required up to 10% of the time. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching . click apply for full job details