POSITION SUMMARY Field Support Technician The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Move PCs to a networked jack if Wi-Fi connected, Local hands and eyes for MLL PC/printer support issues. • This could be a failed migration, missing security groups, network access, applications not working and Technical help needed, basically anything local related to the MLL PC/printer. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of twenty four (24) months of hands-on experience in field support and IT Support • Demonstrated experience in Field Support, Networking supporting Windows-based environments REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Techs will need to be able to travel 50% of the time in state and out of state. • Per diem when traveling outside home area will be given with certain limits • Technicians will need to have Valid driver's license and either Real ID (on license) or Passport for any Air travel. • Travel is within USA. This will be scheduled 2 weeks out to reduce airfare costs. • They should have reliable vehicle for local travel. Mileage will be paid after first 30 miles • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
11/12/2026
Full time
POSITION SUMMARY Field Support Technician The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Move PCs to a networked jack if Wi-Fi connected, Local hands and eyes for MLL PC/printer support issues. • This could be a failed migration, missing security groups, network access, applications not working and Technical help needed, basically anything local related to the MLL PC/printer. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of twenty four (24) months of hands-on experience in field support and IT Support • Demonstrated experience in Field Support, Networking supporting Windows-based environments REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Techs will need to be able to travel 50% of the time in state and out of state. • Per diem when traveling outside home area will be given with certain limits • Technicians will need to have Valid driver's license and either Real ID (on license) or Passport for any Air travel. • Travel is within USA. This will be scheduled 2 weeks out to reduce airfare costs. • They should have reliable vehicle for local travel. Mileage will be paid after first 30 miles • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
11/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI6e27c513930f-8243
11/09/2026
Full time
Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI6e27c513930f-8243
Job Description Job Description Job description Must be comfortable with a lot of travel. Candidates will need to be working out of different locations within a 72 hour notice. Client will provide all travel arrangements. Position summary The Traveling Data Center Installation Technician travels to customer sites to support new data center launches, expansions, and equipment deployments. The technician receives, moves, assembles, positions, and equips server racks and cabinets, also referred to as data towers, according to approved layouts and instructions. The position supports safe, accurate project completion through component installation, cable routing, inventory control, quality checks, and installation records. Essential duties and responsibilities Receive, unpack, inspect, and stage racks, servers, network equipment, cables, and installation materials. Report shortages, damage, and discrepancies. Move and position racks and cabinets using approved rack movers, pallet jacks, lifting devices, and team handling methods. Verify placement against floor plans and measurements. Assemble racks and install rails, brackets, shelves, panels, and cable management hardware using appropriate tools and specified torque requirements. Mount servers and authorized components in designated rack positions following installation drawings, manufacturer instructions, and customer standards. Route, secure, dress, and label copper and fiber cables; make approved connections while protecting cable bend radius, connectors, airflow, and service access. Perform assigned visual inspections and basic installation or connectivity checks within the technician's training and authorization. Escalate defects and technical issues to qualified personnel. Record asset identifiers, serial numbers, rack locations, completed tasks, and discrepancies in inventory systems, work orders, and installation checklists. Coordinate with deployment leads, customer representatives, warehouse teams, and technical staff to sequence work and meet project milestones. Follow site access, confidentiality, asset protection, and data security requirements. Use required personal protective equipment and electrostatic discharge controls. Follow applicable equipment handling, electrical safety, and energy isolation procedures. Stop and report unsafe work. Operate powered material handling equipment only after required training and site authorization. Use mechanical assistance and team handling for heavy or awkward equipment. Maintain clean, organized work areas, remove packaging, and segregate waste under site procedures. Complete handoff records and support resolution of installation punch list items. Perform related deployment or assigned home site duties consistent with training and business needs. Scope of authorized work Electrical circuit installation energized electrical work, equipment energization, and advanced server or network configuration require separately qualified and authorized personnel. This role performs only tasks within the approved project scope and the employee's training. Required qualifications High school diploma or equivalent, or equivalent relevant training and experience. At least one year of related experience in data center deployment, server rack assembly, hardware installation, electronics assembly, structured cabling, or comparable equipment installation. Ability to read work instructions, rack elevations, floor plans, diagrams, part numbers, and installation checklists. Ability to use hand tools, approved power tools, and measuring devices safely and accurately. Basic computer skills for inventory transactions, work orders, email, and project documentation. Ability to travel for extended assignments and work assigned schedules, including nights, weekends, and overtime when required. Strong attention to detail, dependable attendance, clear communication, and ability to collaborate with different site teams. Preferred qualifications Experience in customer data centers or large-scale technology deployment environments. Familiarity with server components, rack hardware, copper and fiber cabling, asset tracking, and electrostatic discharge precautions. Relevant technical training or certifications such as CompTIA A+, structured cabling training, or material handling equipment training. Travel and scheduling expectations This traveling field position requires frequent overnight travel and temporary assignments away from the employee's home location. Travel percentage, assignment duration, reporting location, and work schedules will be communicated before deployment and may change with customer project needs. Between deployments, employees may support an approved local site in related operational duties. Travel arrangements, lodging, eligible expenses, and applicable allowances follow the approved company travel policy. Employees must accurately record all work and travel time as instructed. Travel time and overtime will be paid as required by applicable law and company policy. Physical demands and work environment Essential functions involve prolonged standing and walking, bending, kneeling, reaching, handling tools and small components, and pushing or pulling equipment with approved aids. Work may include lifting and carrying components up to 50 pounds, and accessing racks from approved platforms or ladders. Heavy or awkward items require mechanical assistance or team handling. Specific lifting limits and task frequencies must be confirmed through the site job assessment. Work occurs in data centers, staging areas, and warehouse or active deployment environments with equipment noise, temperature variation, restricted access, and nearby material handling activity. Employees must follow applicable site safety rules. Essential functions may be performed with or without reasonable accommodation. Performance expectations Complete installations accurately and within agreed project milestones. Maintain reliable asset and task records, promptly report discrepancies, and minimize avoidable damage and rework. Demonstrate safe work practices, protect customer assets and information, and communicate respectfully with colleagues and customers.
11/06/2026
Full time
Job Description Job Description Job description Must be comfortable with a lot of travel. Candidates will need to be working out of different locations within a 72 hour notice. Client will provide all travel arrangements. Position summary The Traveling Data Center Installation Technician travels to customer sites to support new data center launches, expansions, and equipment deployments. The technician receives, moves, assembles, positions, and equips server racks and cabinets, also referred to as data towers, according to approved layouts and instructions. The position supports safe, accurate project completion through component installation, cable routing, inventory control, quality checks, and installation records. Essential duties and responsibilities Receive, unpack, inspect, and stage racks, servers, network equipment, cables, and installation materials. Report shortages, damage, and discrepancies. Move and position racks and cabinets using approved rack movers, pallet jacks, lifting devices, and team handling methods. Verify placement against floor plans and measurements. Assemble racks and install rails, brackets, shelves, panels, and cable management hardware using appropriate tools and specified torque requirements. Mount servers and authorized components in designated rack positions following installation drawings, manufacturer instructions, and customer standards. Route, secure, dress, and label copper and fiber cables; make approved connections while protecting cable bend radius, connectors, airflow, and service access. Perform assigned visual inspections and basic installation or connectivity checks within the technician's training and authorization. Escalate defects and technical issues to qualified personnel. Record asset identifiers, serial numbers, rack locations, completed tasks, and discrepancies in inventory systems, work orders, and installation checklists. Coordinate with deployment leads, customer representatives, warehouse teams, and technical staff to sequence work and meet project milestones. Follow site access, confidentiality, asset protection, and data security requirements. Use required personal protective equipment and electrostatic discharge controls. Follow applicable equipment handling, electrical safety, and energy isolation procedures. Stop and report unsafe work. Operate powered material handling equipment only after required training and site authorization. Use mechanical assistance and team handling for heavy or awkward equipment. Maintain clean, organized work areas, remove packaging, and segregate waste under site procedures. Complete handoff records and support resolution of installation punch list items. Perform related deployment or assigned home site duties consistent with training and business needs. Scope of authorized work Electrical circuit installation energized electrical work, equipment energization, and advanced server or network configuration require separately qualified and authorized personnel. This role performs only tasks within the approved project scope and the employee's training. Required qualifications High school diploma or equivalent, or equivalent relevant training and experience. At least one year of related experience in data center deployment, server rack assembly, hardware installation, electronics assembly, structured cabling, or comparable equipment installation. Ability to read work instructions, rack elevations, floor plans, diagrams, part numbers, and installation checklists. Ability to use hand tools, approved power tools, and measuring devices safely and accurately. Basic computer skills for inventory transactions, work orders, email, and project documentation. Ability to travel for extended assignments and work assigned schedules, including nights, weekends, and overtime when required. Strong attention to detail, dependable attendance, clear communication, and ability to collaborate with different site teams. Preferred qualifications Experience in customer data centers or large-scale technology deployment environments. Familiarity with server components, rack hardware, copper and fiber cabling, asset tracking, and electrostatic discharge precautions. Relevant technical training or certifications such as CompTIA A+, structured cabling training, or material handling equipment training. Travel and scheduling expectations This traveling field position requires frequent overnight travel and temporary assignments away from the employee's home location. Travel percentage, assignment duration, reporting location, and work schedules will be communicated before deployment and may change with customer project needs. Between deployments, employees may support an approved local site in related operational duties. Travel arrangements, lodging, eligible expenses, and applicable allowances follow the approved company travel policy. Employees must accurately record all work and travel time as instructed. Travel time and overtime will be paid as required by applicable law and company policy. Physical demands and work environment Essential functions involve prolonged standing and walking, bending, kneeling, reaching, handling tools and small components, and pushing or pulling equipment with approved aids. Work may include lifting and carrying components up to 50 pounds, and accessing racks from approved platforms or ladders. Heavy or awkward items require mechanical assistance or team handling. Specific lifting limits and task frequencies must be confirmed through the site job assessment. Work occurs in data centers, staging areas, and warehouse or active deployment environments with equipment noise, temperature variation, restricted access, and nearby material handling activity. Employees must follow applicable site safety rules. Essential functions may be performed with or without reasonable accommodation. Performance expectations Complete installations accurately and within agreed project milestones. Maintain reliable asset and task records, promptly report discrepancies, and minimize avoidable damage and rework. Demonstrate safe work practices, protect customer assets and information, and communicate respectfully with colleagues and customers.
Job Description Job Description Data Center Technician ES7 or EE98 Certified We are currently hiring Data Center Technicians with experience performing low voltage installation a data center environment. Candidates are encouraged to apply ASAP as we have an immediate need for skilled technicians. This Job will be in Santa Teresa, NM Data Center Technician Duties: • Pulling and routing CAT 5 or CAT 6 or Fiber cable in new construction and existing data center environment • Pulling Fiber • Dressing, labeling and terminating low voltage wires • Installing support structures (ladder racks, racks, switches, servers, j-hooks, cable trays, basket trays, etc.) • Terminating voice and data jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) • Rack and stack work, closet work, putting together server racks, patch panels Qualifications: • Familiarity with BICSI, EIA, TIA, or NEC Standards • Experience running or bending conduit, with digital multi-meters, and testing cable is a plus • Experience troubleshooting networking issues is a plus • Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a plus • Ability to read and understand schematic and line diagrams • Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation: • Per Diem / Housing • Weekly Pay • Referral Bonuses of up to $250 for referrals that result in a placement (Ask for details!) Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
11/06/2026
Full time
Job Description Job Description Data Center Technician ES7 or EE98 Certified We are currently hiring Data Center Technicians with experience performing low voltage installation a data center environment. Candidates are encouraged to apply ASAP as we have an immediate need for skilled technicians. This Job will be in Santa Teresa, NM Data Center Technician Duties: • Pulling and routing CAT 5 or CAT 6 or Fiber cable in new construction and existing data center environment • Pulling Fiber • Dressing, labeling and terminating low voltage wires • Installing support structures (ladder racks, racks, switches, servers, j-hooks, cable trays, basket trays, etc.) • Terminating voice and data jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) • Rack and stack work, closet work, putting together server racks, patch panels Qualifications: • Familiarity with BICSI, EIA, TIA, or NEC Standards • Experience running or bending conduit, with digital multi-meters, and testing cable is a plus • Experience troubleshooting networking issues is a plus • Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a plus • Ability to read and understand schematic and line diagrams • Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation: • Per Diem / Housing • Weekly Pay • Referral Bonuses of up to $250 for referrals that result in a placement (Ask for details!) Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Location: Traveling Installer (Regional) Pay Rate: $35 - $40 Duration: Long-Term Contract (6-9 Months) with Potential for Extension or Conversion Schedule: 40 Hours per Week, with Potential Overtime Other: Extensive travel, Nationwide. ( Travel Arrangements Coordinated by INSPYR Solutions) Position Summary INSPYR Solutions is seeking experienced Installation Technicians to support telecommunications and data center deployments throughout the United States . This is a hands-on, travel-based position focused on Central Office (CO), Point of Presence (POP), and network infrastructure environments . Technicians will serve as key onsite representatives, working directly with project managers, Original Equipment Manufacturer (OEM) teams, and Network Operations Center (NOC) teams to support equipment installation, testing, troubleshooting, and system turn-up . Must-Have Requirements (Non-Negotiable) Minimum of 3 years of hands-on telecommunications or network equipment installation experience Experience working in Central Offices (CO), POP sites, and/or Data Centers Ability to read and interpret engineering drawings, wiring diagrams, and installation documentation Experience installing telecommunications and network equipment, including routers, switches, and transport systems Hands-on experience with fiber routing, dressing, and termination Willingness and ability to travel nationwide based on project assignments Ability to clearly explain previous hands-on installation experience, including equipment testing, troubleshooting, and turn-up procedures Nice-to-Have Qualifications DC power installation experience , including running and terminating power to racks and systems, building and installing Relay Rack Assemblies (RLAs) , performing Power Distribution Frame (PDF) to grid connections, and powering up/validating systems Experience installing and supporting optical transport and DWDM systems Experience coordinating with OEM teams and carrier NOCs during equipment installation and turn-up Familiarity with Telcordia standards and OSHA safety requirements Experience performing equipment audits, decommissioning, and system upgrades Experience using telecommunications test equipment , including Optical Power Meters, Fiberscopes, Voltmeters, and Cat6 testers Key Technical Competencies : DC Power Installation & Termination: Understanding of A/B power feeds, power types, and end-to-end DC power installation processes, including rack power-up, testing, and validation Cable Lacing & Grounding: Experience lacing various cable gauges, properly routing and dressing cables, and installing grounding cables Central Office & Data Center Installations: Ability to explain specific installation activities performed in Central Office, POP, and Data Center environments OEM Equipment Installation & Turn-Up: Experience installing and supporting equipment from manufacturers such as Ciena, Infinera, Nokia, Cisco, and Juniper, including installation, testing, turn-up, and basic troubleshooting Fiber Testing & OTDR: Experience testing fiber circuits using OTDR equipment, familiarity with testing tools and models, and ability to interpret test results MPO Fiber Installation: Experience running, cleaning, inspecting, and installing MPO fiber connections while following proper handling procedures Rack & Infrastructure Installation: Experience installing cable racks, ironwork, equipment racks, and cabinets Key Responsibilities Perform installation, maintenance, testing, and troubleshooting of telecommunications equipment in Central Office, POP, and Data Center environments Install telecommunications and MSO network equipment across POP sites, data centers, huts, and repeater locations Perform fiber routing, dressing, termination, and testing in accordance with engineering specifications Support light configuration, testing, and turn-up of OEM network equipment Coordinate with OEM teams and carrier NOCs to support system activation, connectivity testing, and troubleshooting Identify and resolve installation and network connectivity issues in real time Support DC power installations and power builds, including RLAs, PDF connections, and powering systems/racks as needed Conduct equipment audits, decommissioning activities, equipment replacements, and system upgrades Read and interpret engineering drawings, wiring diagrams, and project documentation to ensure accurate installations Follow applicable safety procedures, installation standards, and quality requirements Serve as the primary onsite point of contact for project managers, site representatives, and material/logistics coordination Assist with guiding other technicians onsite to ensure installation quality, efficiency, and adherence to project timelines Maintain accurate installation records, testing documentation, and project status reports Schedule & Work Environment Work Location: Various telecommunications and data center sites throughout the United States Overtime: May be available depending on project requirements; not guaranteed Project Flexibility: Ability to support additional assignments and projects during downtime Work Environment: Hands-on field installation work in Central Offices, POP sites, data centers, telecommunications huts, and other network infrastructure facilities About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
11/05/2026
Full time
Job Description Job Description Location: Traveling Installer (Regional) Pay Rate: $35 - $40 Duration: Long-Term Contract (6-9 Months) with Potential for Extension or Conversion Schedule: 40 Hours per Week, with Potential Overtime Other: Extensive travel, Nationwide. ( Travel Arrangements Coordinated by INSPYR Solutions) Position Summary INSPYR Solutions is seeking experienced Installation Technicians to support telecommunications and data center deployments throughout the United States . This is a hands-on, travel-based position focused on Central Office (CO), Point of Presence (POP), and network infrastructure environments . Technicians will serve as key onsite representatives, working directly with project managers, Original Equipment Manufacturer (OEM) teams, and Network Operations Center (NOC) teams to support equipment installation, testing, troubleshooting, and system turn-up . Must-Have Requirements (Non-Negotiable) Minimum of 3 years of hands-on telecommunications or network equipment installation experience Experience working in Central Offices (CO), POP sites, and/or Data Centers Ability to read and interpret engineering drawings, wiring diagrams, and installation documentation Experience installing telecommunications and network equipment, including routers, switches, and transport systems Hands-on experience with fiber routing, dressing, and termination Willingness and ability to travel nationwide based on project assignments Ability to clearly explain previous hands-on installation experience, including equipment testing, troubleshooting, and turn-up procedures Nice-to-Have Qualifications DC power installation experience , including running and terminating power to racks and systems, building and installing Relay Rack Assemblies (RLAs) , performing Power Distribution Frame (PDF) to grid connections, and powering up/validating systems Experience installing and supporting optical transport and DWDM systems Experience coordinating with OEM teams and carrier NOCs during equipment installation and turn-up Familiarity with Telcordia standards and OSHA safety requirements Experience performing equipment audits, decommissioning, and system upgrades Experience using telecommunications test equipment , including Optical Power Meters, Fiberscopes, Voltmeters, and Cat6 testers Key Technical Competencies : DC Power Installation & Termination: Understanding of A/B power feeds, power types, and end-to-end DC power installation processes, including rack power-up, testing, and validation Cable Lacing & Grounding: Experience lacing various cable gauges, properly routing and dressing cables, and installing grounding cables Central Office & Data Center Installations: Ability to explain specific installation activities performed in Central Office, POP, and Data Center environments OEM Equipment Installation & Turn-Up: Experience installing and supporting equipment from manufacturers such as Ciena, Infinera, Nokia, Cisco, and Juniper, including installation, testing, turn-up, and basic troubleshooting Fiber Testing & OTDR: Experience testing fiber circuits using OTDR equipment, familiarity with testing tools and models, and ability to interpret test results MPO Fiber Installation: Experience running, cleaning, inspecting, and installing MPO fiber connections while following proper handling procedures Rack & Infrastructure Installation: Experience installing cable racks, ironwork, equipment racks, and cabinets Key Responsibilities Perform installation, maintenance, testing, and troubleshooting of telecommunications equipment in Central Office, POP, and Data Center environments Install telecommunications and MSO network equipment across POP sites, data centers, huts, and repeater locations Perform fiber routing, dressing, termination, and testing in accordance with engineering specifications Support light configuration, testing, and turn-up of OEM network equipment Coordinate with OEM teams and carrier NOCs to support system activation, connectivity testing, and troubleshooting Identify and resolve installation and network connectivity issues in real time Support DC power installations and power builds, including RLAs, PDF connections, and powering systems/racks as needed Conduct equipment audits, decommissioning activities, equipment replacements, and system upgrades Read and interpret engineering drawings, wiring diagrams, and project documentation to ensure accurate installations Follow applicable safety procedures, installation standards, and quality requirements Serve as the primary onsite point of contact for project managers, site representatives, and material/logistics coordination Assist with guiding other technicians onsite to ensure installation quality, efficiency, and adherence to project timelines Maintain accurate installation records, testing documentation, and project status reports Schedule & Work Environment Work Location: Various telecommunications and data center sites throughout the United States Overtime: May be available depending on project requirements; not guaranteed Project Flexibility: Ability to support additional assignments and projects during downtime Work Environment: Hands-on field installation work in Central Offices, POP sites, data centers, telecommunications huts, and other network infrastructure facilities About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Job Description Job Description PURPOSE Provide installation, technical start-up, programming, and checkout for Building Access Control Systems, Fire Alarm, Parking Revenue Controls, and similar low voltage solutions. Maintain and grow the "Customer for Life" concept for existing and new customers. Performs related work as required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned. This is a field position with the primary responsibility to handle all aspects of service, installation, programming, and startup of Access Control, Burglary, Fire, Parking, Surveillance, and related systems. Primary market focus is Commercial Office, Data Centers, Government, Industrial, Healthcare, and Education. Desired candidate will have a minimum of 3 years of proven commercial enterprise type Access Control, Surveillance Video, Fire or Parking Revenue Control system and must be able to troubleshoot related serviceable systems. Program all Access Control Panels, Workstation Software, Surveillance Video systems, Fire Alarm, Parking Revenue Control system software and associated security services via their custom software application packages. Work with IT staff to coordinate the integration into customer networks and be willing to learn advanced network configurations and setup that apply to each system. Install mechanical lock systems that are either wirefree or wired lock system. Ensures customer satisfaction by continual follow-up, communication skills and complete final checkout of service and construction jobs where assigned. Provide sales support as needed to assist Project Manager to obtain recurring business. Have the drive to be the technical expert for our solutions and be willing to continue to learn our systems and provide value to customers. Assigned service calls to keep our offerings up and running with quick response and thorough checkout. Baker Group may supply a Van, Cell Phone, tools, and laptop. Provide documentation for operation and maintenance after a project is complete and communicate changes and modifications with Application Engineer. Attend turnover meetings between Project Manager and Applications Engineer discussing project scope, safety, timelines, etc. You will be required to obtain your NICET 1 and 2 certifications to maintain your State of Iowa Alarm License. Fire Alarm System knowledge is preferred for this position as well. You will be part of an On-Call schedule which is adjustable but currently once every 10 weeks. We do work all over Iowa and the Midwest. Our technicians must be agreeable to traveling overnight on occasions to install or startup a system that is out of town. You will be required to obtain your 30 HR OSHA certification within the 1st year. Baker Group allocates a budget for Baker Group Shirts that must be always worn, and pants must be in good condition with no holes or frays so that we all stay consistent with an image of Baker Group. MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Local 347 VDV Technician 2 Year Associates Degree in Related Technology High School Diploma CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Ability to perform all necessary duties unsupervised Knowledge of common Windows Office applications Knowledge of Microsoft SQL or other database applications preferred but not required Knowledge of Ethernet and serial network communication formats and hardware configurations Excellent interpersonal skills with ability to communicate effectively, both verbally and written Ability to take direction and fulfill commitments Value and support company core values and culture Understanding of construction site safety and display a high awareness of your surroundings Effectively prioritize and balance the "big picture" and immediate responsibilities Ability to listen effectively, value the opinions of others and acknowledge contributions of others Ability to communicate and work well with others at all levels ENVIRONMENTAL ADAPTABILITY At any given time, may be exposed to typical construction site and/or industrial site risks and environment Be able to work in exterior elements that come with all seasons (with or without temperature changes). EQUIPMENT/TOOLS Laptop PC Electronic Multimeter Hand tools/power tools Product Manufacturer Software Ladders and Lifts Required PPE is always in use. Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.
09/28/2026
Full time
Job Description Job Description PURPOSE Provide installation, technical start-up, programming, and checkout for Building Access Control Systems, Fire Alarm, Parking Revenue Controls, and similar low voltage solutions. Maintain and grow the "Customer for Life" concept for existing and new customers. Performs related work as required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned. This is a field position with the primary responsibility to handle all aspects of service, installation, programming, and startup of Access Control, Burglary, Fire, Parking, Surveillance, and related systems. Primary market focus is Commercial Office, Data Centers, Government, Industrial, Healthcare, and Education. Desired candidate will have a minimum of 3 years of proven commercial enterprise type Access Control, Surveillance Video, Fire or Parking Revenue Control system and must be able to troubleshoot related serviceable systems. Program all Access Control Panels, Workstation Software, Surveillance Video systems, Fire Alarm, Parking Revenue Control system software and associated security services via their custom software application packages. Work with IT staff to coordinate the integration into customer networks and be willing to learn advanced network configurations and setup that apply to each system. Install mechanical lock systems that are either wirefree or wired lock system. Ensures customer satisfaction by continual follow-up, communication skills and complete final checkout of service and construction jobs where assigned. Provide sales support as needed to assist Project Manager to obtain recurring business. Have the drive to be the technical expert for our solutions and be willing to continue to learn our systems and provide value to customers. Assigned service calls to keep our offerings up and running with quick response and thorough checkout. Baker Group may supply a Van, Cell Phone, tools, and laptop. Provide documentation for operation and maintenance after a project is complete and communicate changes and modifications with Application Engineer. Attend turnover meetings between Project Manager and Applications Engineer discussing project scope, safety, timelines, etc. You will be required to obtain your NICET 1 and 2 certifications to maintain your State of Iowa Alarm License. Fire Alarm System knowledge is preferred for this position as well. You will be part of an On-Call schedule which is adjustable but currently once every 10 weeks. We do work all over Iowa and the Midwest. Our technicians must be agreeable to traveling overnight on occasions to install or startup a system that is out of town. You will be required to obtain your 30 HR OSHA certification within the 1st year. Baker Group allocates a budget for Baker Group Shirts that must be always worn, and pants must be in good condition with no holes or frays so that we all stay consistent with an image of Baker Group. MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Local 347 VDV Technician 2 Year Associates Degree in Related Technology High School Diploma CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Ability to perform all necessary duties unsupervised Knowledge of common Windows Office applications Knowledge of Microsoft SQL or other database applications preferred but not required Knowledge of Ethernet and serial network communication formats and hardware configurations Excellent interpersonal skills with ability to communicate effectively, both verbally and written Ability to take direction and fulfill commitments Value and support company core values and culture Understanding of construction site safety and display a high awareness of your surroundings Effectively prioritize and balance the "big picture" and immediate responsibilities Ability to listen effectively, value the opinions of others and acknowledge contributions of others Ability to communicate and work well with others at all levels ENVIRONMENTAL ADAPTABILITY At any given time, may be exposed to typical construction site and/or industrial site risks and environment Be able to work in exterior elements that come with all seasons (with or without temperature changes). EQUIPMENT/TOOLS Laptop PC Electronic Multimeter Hand tools/power tools Product Manufacturer Software Ladders and Lifts Required PPE is always in use. Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
09/28/2026
Full time
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations across North America. This team is deployed to support new site turn-ups, large-scale infrastructure deployments, SLA recovery efforts, and critical operational gaps . Technicians are expected to operate in fast-paced, high-pressure environments and deliver immediate impact with minimal onboarding. Travel & Compensation: This position requires frequent travel to project sites and data centers. Candidates who enjoy traveling and working in different environments will thrive in this role. To recognize the commitment, we offer a $250 weekly travel bonus , paid in addition to base wages. Deployment Scope Surge Technicians are deployed based on business need, including: New data center builds, expansions, and site turn-ups High-volume deployment events (rack lands, infrastructure scaling) SLA recovery scenarios (backlog reduction, performance stabilization) Temporary coverage for staffing gaps or critical skill shortages KEY RESPONSIBILITIES: Deployment & Infrastructure Execution Execute high-volume rack and stack deployments in live and non-live environments Install, terminate, and manage fiber (single-mode and multi-mode) and copper cabling systems Perform fiber splicing, cleaning, testing, and troubleshooting , including OTDR testing and fault isolation Support physical infrastructure builds including cable routing, ladder racking, and power distribution Read and validate port maps, rack elevations, and infrastructure designs Repair & Break/Fix Operations Diagnose and repair hardware issues across servers, switches, and network components Replace defective components (PSUs, NICs, fans, etc.) with minimal disruption Execute live service swaps and support production environments under SLA constraints Perform physical layer troubleshooting (ports, cabling, connectivity) Operational Execution & Accountability Rapidly integrate into new sites and contribute within 24-72 hours of arrival Follow MOPs, CMOPs, and safety protocols with strict adherence Accurately document work through ticketing systems and operational logs Support both planned deployment work and reactive break/fix scenarios Operate effectively in client-facing environments with high visibility and accountability Performance Expectations Deliver measurable output aligned to deployment targets, ticket closure rates, and SLA performance Maintain high quality and accuracy with minimal rework Adapt quickly to new environments, teams, and operating conditions Demonstrate strong ownership, reliability, and consistency across deployments Travel & Deployment Expectations (Critical) Ability to mobilize within 24-48 hours of notice Willingness to travel 70-90% of the time across multiple U.S. locations Ability to support extended deployments (2-4+ weeks or longer) based on business demand Comfortable working and living in hotel-based environments for extended periods Flexibility to work day/night shifts, overtime, and weekends during surge events This role is best suited for individuals who prefer dynamic, travel-intensive work environments over fixed-site assignments. ESSENTIAL CRITERIA: 2-5+ years of hands-on experience in data center operations, infrastructure deployment, or break/fix repair Strong experience with rack and stack, cabling, and hardware installation Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting) Familiarity with Cisco, Juniper, Arista, and x86 server hardware Experience with low voltage systems and industry standards (BICSI, ANSI, EIA/TIA) Ability to read technical diagrams, port maps, and infrastructure documentation Tools & Systems Exposure Experience with ticketing/workflow systems (e.g., ServiceNow or equivalent) Familiarity with infrastructure documentation, inventory, and asset management systems Ability to operate within client-specific tools, dashboards, and reporting environments Success Profile (Behavioral & Leadership Traits) Thrives in fast-paced, ambiguous environments with minimal direction Strong ownership mindset; takes initiative and drives work to completion Calm under pressure; able to prioritize and execute in high-stress situations Team-oriented with a no-ego, "get it done" mentality Strong communication skills across technical teams, leadership, and client stakeholders Highly reliable and accountable; trusted to represent EOS in client-facing environments Physical Requirements Ability to lift and move equipment up to 50 lbs regularly and up to 100 lbs occasionally Ability to work in confined spaces, stand for extended periods, and operate in varying environmental conditions Manual dexterity to handle small and complex components Additional Requirements Valid driver's license and ability to travel Willingness to complete background checks and client-specific onboarding requirements Commitment to safety, quality, and operational excellence Why This Role Matters This team is critical to EOS's ability to support rapid growth, large-scale deployments, and high-priority operational needs across its data center footprint. Surge Technicians are trusted to step into complex environments and deliver results immediately , ensuring service continuity and client success. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: $250/week Travel Bonus Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually Occasional overtime and bonus opportunities 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
09/28/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations across North America. This team is deployed to support new site turn-ups, large-scale infrastructure deployments, SLA recovery efforts, and critical operational gaps . Technicians are expected to operate in fast-paced, high-pressure environments and deliver immediate impact with minimal onboarding. Travel & Compensation: This position requires frequent travel to project sites and data centers. Candidates who enjoy traveling and working in different environments will thrive in this role. To recognize the commitment, we offer a $250 weekly travel bonus , paid in addition to base wages. Deployment Scope Surge Technicians are deployed based on business need, including: New data center builds, expansions, and site turn-ups High-volume deployment events (rack lands, infrastructure scaling) SLA recovery scenarios (backlog reduction, performance stabilization) Temporary coverage for staffing gaps or critical skill shortages KEY RESPONSIBILITIES: Deployment & Infrastructure Execution Execute high-volume rack and stack deployments in live and non-live environments Install, terminate, and manage fiber (single-mode and multi-mode) and copper cabling systems Perform fiber splicing, cleaning, testing, and troubleshooting , including OTDR testing and fault isolation Support physical infrastructure builds including cable routing, ladder racking, and power distribution Read and validate port maps, rack elevations, and infrastructure designs Repair & Break/Fix Operations Diagnose and repair hardware issues across servers, switches, and network components Replace defective components (PSUs, NICs, fans, etc.) with minimal disruption Execute live service swaps and support production environments under SLA constraints Perform physical layer troubleshooting (ports, cabling, connectivity) Operational Execution & Accountability Rapidly integrate into new sites and contribute within 24-72 hours of arrival Follow MOPs, CMOPs, and safety protocols with strict adherence Accurately document work through ticketing systems and operational logs Support both planned deployment work and reactive break/fix scenarios Operate effectively in client-facing environments with high visibility and accountability Performance Expectations Deliver measurable output aligned to deployment targets, ticket closure rates, and SLA performance Maintain high quality and accuracy with minimal rework Adapt quickly to new environments, teams, and operating conditions Demonstrate strong ownership, reliability, and consistency across deployments Travel & Deployment Expectations (Critical) Ability to mobilize within 24-48 hours of notice Willingness to travel 70-90% of the time across multiple U.S. locations Ability to support extended deployments (2-4+ weeks or longer) based on business demand Comfortable working and living in hotel-based environments for extended periods Flexibility to work day/night shifts, overtime, and weekends during surge events This role is best suited for individuals who prefer dynamic, travel-intensive work environments over fixed-site assignments. ESSENTIAL CRITERIA: 2-5+ years of hands-on experience in data center operations, infrastructure deployment, or break/fix repair Strong experience with rack and stack, cabling, and hardware installation Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting) Familiarity with Cisco, Juniper, Arista, and x86 server hardware Experience with low voltage systems and industry standards (BICSI, ANSI, EIA/TIA) Ability to read technical diagrams, port maps, and infrastructure documentation Tools & Systems Exposure Experience with ticketing/workflow systems (e.g., ServiceNow or equivalent) Familiarity with infrastructure documentation, inventory, and asset management systems Ability to operate within client-specific tools, dashboards, and reporting environments Success Profile (Behavioral & Leadership Traits) Thrives in fast-paced, ambiguous environments with minimal direction Strong ownership mindset; takes initiative and drives work to completion Calm under pressure; able to prioritize and execute in high-stress situations Team-oriented with a no-ego, "get it done" mentality Strong communication skills across technical teams, leadership, and client stakeholders Highly reliable and accountable; trusted to represent EOS in client-facing environments Physical Requirements Ability to lift and move equipment up to 50 lbs regularly and up to 100 lbs occasionally Ability to work in confined spaces, stand for extended periods, and operate in varying environmental conditions Manual dexterity to handle small and complex components Additional Requirements Valid driver's license and ability to travel Willingness to complete background checks and client-specific onboarding requirements Commitment to safety, quality, and operational excellence Why This Role Matters This team is critical to EOS's ability to support rapid growth, large-scale deployments, and high-priority operational needs across its data center footprint. Surge Technicians are trusted to step into complex environments and deliver results immediately , ensuring service continuity and client success. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: $250/week Travel Bonus Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually Occasional overtime and bonus opportunities 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
