31 jobs found

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. (sm) As an Associate Technical Support Analyst , you will be tasked with providing level 2, desktop support, troubleshooting hardware and software issues on desktop, laptop and tablet computers both remotely and face-to-face at our walk-up locations. Primary Responsibilities: Analyze and investigate Provide explanations and interpretations within area of expertise Provide local and remote technical support for United Health Groups shared desktop applications Use pertinent data and facts to identify and solve a range of problems within the area of expertise Investigate non-standard requests and problems, with some assistance from others Work exclusively within a specific knowledge area Prioritize and organize your own work to meet deadlines Provide explanations and information to others on topics within the area of expertise. Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of experience with PC operating systems including Windows 10 & 11 3+ years of Desktop support experience 3+ years of Technology Support experience 2+ years of experience with Networking Principles, Internet Protocol Suite (TCP / IP), Local Area Networks (LAN) and Wide Area Networks (WAN) 2+ years of experience with Microsoft Office operating systems, including application and troubleshooting Microsoft Word, Microsoft Excel and Microsoft PowerPoint Ability to travel to another local office (within 1-2-mile radius) as needed Preferred Qualifications: Bachelor's Degree (or higher) Microsoft Certifications Information Technology Certifications (CompTIA A+ or Network+) Experience using Bomgar and Altiris Experience in a Call Center or Customer Service role Mobile device support experience (Android and IOS) MAC support experience (iPad and iPhone) Wireless networking experience Experience with service ticketing / tracking systems Experience with Remote Control / Remote Assistance tools (Bomgar, native tools within Windows, and Altiris) Soft Skills: Written/verbal communication skills Enjoy challenging troubleshooting situations and pay attention to details Highly motivated individual with excellent consumer-facing skill - sets Must be a self-starter and able to work independently while being part of a decentralized team Physical Requirements and Work Environment: Ability to lift to 30 lbs. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable . At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm PST. Training schedule will be 8:30am-5pm PST. Schedule to be determined by supervisor upon hire. Location: 2716 North Tenaya Way, Las Vegas, NV 89128. Travel will be required up to 50% of the time for chart retrievals. The Medical Coder supports IPA (Independent Provider Association) Providers with ongoing ICD-10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member. Primary Responsibilities: Serve as a Coding and Documentation resource by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines Will perform coding reviews through Internal System Will perform records retrieval routinely Collaborate with organizational leaders to identify emerging needs and generate solutions Translate concepts into practice Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing) Develop and maintain working relationships with our clinic partners, including providers and their support staff in person Ability to work with multiple internal and external partners at various levels of the organization Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals Adhere to established guidelines for formatting and templates Functions as part of a collaborative, high functioning coding education team Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted Ability to move, lift and / or push 25+ pounds Must maintain flexibility and adjust working hours according to provider needs Must adhere to department standards for productivity and performance Must adhere to HIPAA Confidentiality Standards Generally, work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) OR RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire 1+ years of coding experience in assignment of ICD-10 diagnostic coding Access to reliable transportation Preferred Qualifications: Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines Advanced level of proficiency in exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs Soft Skills: Demonstrated leadership skills to include setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC Proven customer service centered approach and alignment with UHG Cultural Values Experience creating reports related to quality improvement/performance outcomes Experience with quality measures such as HEDIS Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. (sm) As an Associate Technical Support Analyst , you will be tasked with providing level 2, desktop support, troubleshooting hardware and software issues on desktop, laptop and tablet computers both remotely and face-to-face at our walk-up locations. Primary Responsibilities: Analyze and investigate Provide explanations and interpretations within area of expertise Provide local and remote technical support for United Health Groups shared desktop applications Use pertinent data and facts to identify and solve a range of problems within the area of expertise Investigate non-standard requests and problems, with some assistance from others Work exclusively within a specific knowledge area Prioritize and organize your own work to meet deadlines Provide explanations and information to others on topics within the area of expertise. Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of experience with PC operating systems including Windows 10 & 11 3+ years of Desktop support experience 3+ years of Technology Support experience 2+ years of experience with Networking Principles, Internet Protocol Suite (TCP / IP), Local Area Networks (LAN) and Wide Area Networks (WAN) 2+ years of experience with Microsoft Office operating systems, including application and troubleshooting Microsoft Word, Microsoft Excel and Microsoft PowerPoint Ability to travel to another local office (within 1-2-mile radius) as needed Preferred Qualifications: Bachelor's Degree (or higher) Microsoft Certifications Information Technology Certifications (CompTIA A+ or Network+) Experience using Bomgar and Altiris Experience in a Call Center or Customer Service role Mobile device support experience (Android and IOS) MAC support experience (iPad and iPhone) Wireless networking experience Experience with service ticketing / tracking systems Experience with Remote Control / Remote Assistance tools (Bomgar, native tools within Windows, and Altiris) Soft Skills: Written/verbal communication skills Enjoy challenging troubleshooting situations and pay attention to details Highly motivated individual with excellent consumer-facing skill - sets Must be a self-starter and able to work independently while being part of a decentralized team Physical Requirements and Work Environment: Ability to lift to 30 lbs. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable . At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,