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Job Description IT Support Analyst (On-Site) Location: Pittsburgh, PA (Near Pittsburgh International Airport) Type: Full-Time Schedule: Monday-Friday, On-Site About the Role We are seeking an experienced and customer-focused IT Support Analyst to join our growing Managed Services team. This individual will provide hands-on technical support for small and mid-sized business clients in a Microsoft-centric environment. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and experience supporting end users across a variety of technologies including Microsoft 365, Windows, networking, and endpoint management. This role requires an individual who enjoys solving technical problems, working directly with end users, and supporting a diverse client base in a fast-paced MSP environment. Key Responsibilities Provide Tier 1 and Tier 2 technical support to end users via phone, email, remote support, and onsite visits. Troubleshoot hardware, software, operating system, and connectivity issues. Administer and support Microsoft 365 environments, including: Exchange Online Outlook Teams SharePoint Online OneDrive Azure Active Directory / Entra ID Provision, configure, and deploy desktops, laptops, mobile devices, and peripherals. Manage user accounts, permissions, password resets, and security group memberships. Configure and support Windows 10 and Windows 11 workstations. Assist with server administration in Windows Server environments. Diagnose and resolve network-related issues involving: TCP/IP DNS DHCP VPN Firewalls Wireless Networks Monitor and maintain client environments utilizing Remote Monitoring & Management (RMM) tools. Document incidents, resolutions, and technical procedures within the ticketing system. Participate in client onboarding projects, workstation deployments, and technology refresh initiatives. Escalate complex issues to senior engineers when necessary. Maintain high customer satisfaction through professional communication and timely resolution of support requests. Required Qualifications 2+ years of IT support experience, preferably within a Managed Services Provider (MSP) environment. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory Azure AD / Entra ID Exchange Online Networking fundamentals Experience supporting remote and onsite users. Familiarity with ticketing systems such as ConnectWise, Autotask, HaloPSA, or ServiceNow. Experience utilizing RMM platforms such as Datto RMM, NinjaOne, ConnectWise Automate, or N-able. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication abilities. Valid driver's license and reliable transportation. Preferred Qualifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified Fundamentals CompTIA A+ CompTIA Network+ Experience supporting Azure environments Experience with cybersecurity best practices and endpoint security solutions MSP experience strongly preferred Compensation & Benefits Competitive base salary: $55,000 - $75,000 depending on experience Health, Dental, and Vision Insurance 401(k) with company match PTO and Paid Holidays Professional training and certification reimbursement Career advancement opportunities within a growing technology organization Ideal Candidate The successful candidate is highly responsive, technically curious, and thrives in a client-facing environment. You enjoy helping users solve problems, take ownership of issues from start to finish, and can effectively balance multiple priorities in a fast-paced MSP setting.

Job Description Job Title: Intern, Product Management (0-1/R&D) Location: Cleveland (Onsite - 4 days in office) Department: Product Reports to: Director, Product Sponsorship: This position is not eligible for visa sponsorship Relocation: This position is not eligible for relocation At CHAMP , we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world. The Internship At CHAMP , our mission is to give interns a hands-on, immersive, and collaborative experience where their work contributes to real business goals. From day one, you'll take on a project connected to CHAMP 's current priorities, build practical skills alongside our team, and share your accomplishments at an intern showcase at the end of the 10-week program. You'll have a dedicated buddy and mentor to support you along the way, plus opportunities to connect face-to-face with executives and senior leaders. CHAMP also hosts lunch & learns twice a month that interns are invited to attend. A midpoint evaluation will help you understand your strengths, identify opportunities for growth, and set priorities for the remainder of the program. A final evaluation will reflect your contributions, progress, and continued development. Building connections is part of the experience, too. Each summer program includes multiple social events, including a summer party and a Cleveland Guardians game. These gatherings give you time to get to know fellow interns and CHAMP employees beyond your day-to-day work, build friendships, and feel part of the CHAMP community. Join a company recognized as on the Deloitte Technology Fast 500 , one of Forbes' America's Best Startup Employers for 2026 , and a member of the 2026 Inc. Regionals Midwest list . We're investing in our future and yours, with the goal of creating opportunities for interns to continue with CHAMP through an extended internship or a full-time role. Your Impact How do you turn an unmet user need into a new product opportunity? As a Product Management Intern, you'll help CHAMP explore that question through user research, data analysis, and experimentation. Working alongside our product, design, and engineering teams, you'll contribute to early-stage research and development, helping take ideas from an initial question to an evidence-based recommendation. You'll explore problems, test assumptions, and help determine which concepts deserve further investment. This is an opportunity to experience 0-to-1 product development, the process of shaping something new before there is an established solution or roadmap. What You'll Do Help plan and conduct user research, including interviews, surveys, and workflow observations, to understand user needs and challenges. Analyze research findings to identify themes, unmet needs, and opportunities for new products or capabilities. Explore relevant data to understand user behavior, assess problems, and support product recommendations. Research existing solutions and market alternatives to understand how users address problems today. Help turn research findings into clear problem statements, hypotheses, and recommendations. Support the design of small experiments to test assumptions, define success measures, and evaluate results. Collaborate with product, design, and engineering teammates to explore concepts and gather feedback. Document what you learn and present recommendations on whether to pursue, refine, or pause a concept. Required Qualifications Currently pursuing a bachelor's or master's degree in business, economics, information systems, computer science, psychology, or a related field. Available to complete a 10-week of approximately 40 hours per week in Cleveland from early June through early August 2027. Experience conducting or analyzing user research and translating findings into recommendations through coursework, projects, previous internships, or other hands-on experiences. Comfort analyzing data, identifying patterns, and explaining what the findings may mean. A foundational understanding of experiment, design, including forming a hypothesis, choosing appropriate measures, and interpreting results. The ability to communicate research findings and recommendations in clear, organized writing and presentations. Curiosity, attention to detail, and a willingness to ask questions and reconsider assumptions. Comfort working through ambiguity, researching unfamiliar topics, and incorporating feedback. Preferred Qualifications Familiarity with SQL or analytics tools used to explore data and understand user behavior. Experience creating prototypes in Figma or a similar tool. Experience building or launching something, such as a product, feature, app, service, or student initiative. Coursework or project experience in product discovery, user experience research, statistics, or entrepreneurship. Our Values Our values guide how we work and grow: Excellence Always, Better Together, No is a Stumbling Block on the Way to Yes, and Set the Standard. As an intern, you'll put these values into practice by taking pride in the quality of your work, sharing ideas and learning from others, approaching challenges with curiosity and persistence, and finding ways to improve how we work. You'll have the support of teammates who will help you learn, contribute, and build confidence along the way. Hourly Rate The expected hourly rate for this position is $22.50 per hour. This is a good-faith estimate, and financial compensation may vary based on experience and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We're here to help. By joining CHAMP , you will be an integral member of our team, with many opportunities for personal growth and upward mobility in a growing organization. We have a culture that is flexible, collaborative, and welcoming.

Job Description Job Title: Intern, Data Analyst Location: Cleveland (Onsite - 4 days in office) Department: Product Engineering Reports to: Manager, Data Sponsorship: This position is not eligible for visa sponsorship Relocation: This position is not eligible for relocation assistance At CHAMP , we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world. The Internship At CHAMP , our mission is to give interns a hands-on, immersive, and collaborative experience where their work contributes to real business goals. From day one, you'll take on a project connected to CHAMP 's current priorities, build practical skills alongside our team, and share your accomplishments at an intern showcase at the end of the 10-week program. You'll have a dedicated buddy and mentor to support you along the way, plus opportunities to connect face-to-face with executives and senior leaders. CHAMP also hosts lunch & learns twice a month that interns are invited to attend. A midpoint evaluation will help you understand your strengths, identify opportunities for growth, and set priorities for the remainder of the program. A final evaluation will reflect on your contributions, progress, and continued development. Building connections is part of the experience, too. Each summer program includes multiple social events, including a summer party and a Cleveland Guardians game. These gatherings give you time to get to know fellow interns and CHAMP employees beyond your day-to-day work, build friendships, and feel part of the CHAMP community. Join a company recognized as on the Deloitte Technology Fast 500 , one of Forbes' America's Best Startup Employers for 2026 , and a member of the 2026 Inc. Regionals Midwest list . We're investing in our future and yours, with the goal of creating opportunities for interns to continue with CHAMP through an extended internship or a full-time role. Your Impact As a Data Analyst Intern, you'll work alongside CHAMP 's Data Team to help turn everyday data into reliable reporting and useful insights. You'll explore datasets, investigate discrepancies, and support operational analytics that help teams understand what's happening across our business. This is an opportunity to apply your analytical thinking to real-world questions, learn why numbers may not match, and help improve the accuracy and consistency of the information people rely on. What You'll Do Work on a defined data analysis project with real business impact. Write and troubleshoot SQL queries to retrieve, explore, and validate data. Help create and maintain dashboards and reports in Metabase. Compare and reconcile data between systems to identify mismatches, patterns, and unusual trends. Help clean and standardize messy or incomplete datasets, documenting questions and assumptions along the way. Support investigations into data issues reported by internal teams or clients. Collaborate with teammates to understand business questions, clarify data definitions, and interpret findings. Create and maintain Confluence pages and standard operating procedures (SOPs) for team processes, reports, and workflows. Check your work for accuracy and communicate findings, questions, and limitations clearly. Required Qualifications Currently pursuing a bachelor's or master's degree in data science, business analytics, statistics, mathematics, computer science, information systems, or a related field. Available to complete a 10-week internship of approximately 40 hours per week in Cleveland from early June through early August 2027. Academic or hands-on experience analyzing data through coursework, projects, research, or previous work. Basic familiarity with SQL through coursework, projects, or other hands-on learning. Familiarity with spreadsheets and foundational data analysis concepts. Strong analytical and problem-solving skills, with attention to detail and accuracy. The ability to organize information, identify patterns, and explain findings in plain language. Clear written and verbal communication skills and the ability to collaborate effectively within a team. Curiosity and a willingness to learn new tools, ask questions, and incorporate feedback. Comfort working through ambiguity and researching unfamiliar concepts. Preferred Qualifications Experience using SQL to filter, join, or summarize data. Familiarity with Metabase or another reporting or dashboard tool. Experience organizing, cleaning, or comparing data in spreadsheets or other analytical tools. Coursework or project experience involving data validation, reconciliation, or operational analysis. Experience creating process documentation, reports, or step-by-step instructions. Familiarity with Confluence or a similar documentation platform. Our Values Our values guide how we work and grow: Excellence Always, Better Together, No is a Stumbling Block on the Way to Yes, and Set the Standard. As an intern, you'll put these values into practice by taking pride in the quality of your work, sharing ideas and learning from others, approaching challenges with curiosity and persistence, and finding ways to improve how we work. You'll have the support of teammates who will help you learn, contribute, and build confidence along the way. Hourly Rate The expected hourly rate for this position is $22.50 per hour. This is a good-faith estimate, and financial compensation may vary based on experience and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We're here to help. By joining CHAMP , you will be an integral member of our team, with many opportunities for personal growth and upward mobility in a growing organization. We have a culture that is flexible, collaborative, and welcoming.

Job Description At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world. Technical Integration Lead Location : Cleveland (Onsite - 4 days in office) Department : Software Engineering Reports To : Product Engineering Travel: 25% Sponsorship: This position is not eligible for Visa Sponsorship Relocation: This position is not eligible for Relocation Your Impact As a Technical Integration Lead you will work with clients to build out the integrations needed to deploy CHAMP products into new and existing states. This is a highly collaborative role with your state integration team, internal CHAMP teams, and external clients. What You'll Do Lead technical discovery with client stakeholders, from engineers to executives, to understand their systems, constraints and goals. Explain our platform, APIs and integration options. Account for state-by-state differences in client requirements, regulations and workflows. Turn client conversations into clear, buildable requirements, API contracts and integration designs. Design integration services that sit between client systems and our global and core products. Review designs and implementation plans to confirm they meet the client's actual need. Required Qualifications 8+ years in software engineering, including time at a senior engineer level or above. Hands-on experience designing and building RESTful APIs. Familiarity with event-driven or message-based integration is a plus. Strong system design skills, including microservices architecture, service boundaries, versioning and backward compatibility. Experience integrating with third-party or client-owned systems you don't control. Ability to read code, review designs and hold technical conversations with developers and client architects. Understanding of security, authentication and data-handling concerns in multi-tenant or multi-jurisdiction products. Experience working directly with external clients or partners Clear written and verbal communication with both technical and non-technical audiences. Preferred Qualifications Prior experience as a solutions architect, integration architect, technical account manager, or client-facing technical lead. Experience with products serving government, public-sector, education or other state-regulated clients. Perks + Benefits Competitive Salary Annual Bonus Potential Health, Dental & Vision Insurance Unlimited PTO Policy Matching 401K with immediate vesting Subsidized Lunches at our Cleveland Headquarters Fast Paced work environment in a growth company Newly Renovated Office Space Salary Range The expected salary range for this position is $175,000 - $200,000 annually. This is a good faith estimate, and final compensation may vary based on experience, skills, and geographic location. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We're here to help. By joining CHAMP Titles , you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.

Job Description Agility Robotics is at the forefront of developing humanoid robots designed to operate in real-world environments. Our mission is to build robots that seamlessly integrate into human workflows, solving complex challenges in logistics, manufacturing, and beyond. As we scale our manufacturing and deployments, we are building the validation infrastructure that ensures every robot that reaches a customer site is one we can stand behind. The Senior Test Operations Manager role is a critical role in making that happen. About the Role As a Senior Test Operations Manager at Agility Robotics, you will own the operational heartbeat of our robot validation program. This is not a role for someone who waits for test plans to arrive - it is for someone who sees an idle robot and immediately asks why it is not running, who finds problems that no one else is looking for, and who treats every test result as data that should improve the product. You will be responsible for maximizing robot fleet uptime, designing and driving endurance and validation testing, and serving as the strategic conduit between Commercial, Software, and Systems Engineering teams to continuously evolve our test strategy. Your work will directly influence the quality and reliability of Digit in customer warehouses. About the Work Fleet Uptime and Test Operations Own end-to-end robot uptime across the validation fleet - define uptime targets, track actuals, and drive rapid recovery when robots are out of commission Build and maintain a structured fleet management system (scheduling, status tracking, maintenance windows) to ensure robots are always available for the right test at the right time Establish and enforce first-line triage protocols so that every robot issue is diagnosed, classified (hardware vs. software vs. environment), and routed to the right engineering team with clear, evidence-backed Jira tickets Develop and maintain preventative maintenance schedules in partnership with hardware engineering and repair technicians to reduce unplanned downtime Longevity and Validation Testing Design, build, and continuously evolve longevity test programs - multi-robot, multi-mission, extended-duration test campaigns that mirror real customer deployment conditions, not sanitized lab scenarios Move the fleet beyond functional smoke tests toward scenario-based, customer-representative validation: object avoidance in cluttered environments, human co-presence, payload variation, stair and terrain diversity, thermal stress, and extended uptime cycles Define test success criteria and acceptance thresholds collaboratively with Systems Engineering. Run release validation cycles - execute a comprehensive battery of tests before any major software or hardware release reaches customers, and hold the go/no-go authority on test completion Track issues by release label so that regressions are visible, persistent failures are escalated, and the history of what was found when is always available Reporting and Metrics Publish weekly leadership reports covering: robot fleet uptime, tests executed, pass/fail rates by release, open issues by severity, and trends across longevity runs Define and own the metrics that matter - intervention rates, mission success rates, MTBI (mean time between interventions), and issue escape rates - and flag when metrics are misleading or need to be retired Build dashboards that give engineering and product leadership real-time visibility into validation health and release readiness Testability and Debuggability Improvement Partner with SW engineering to improve log structure, telemetry accessibility, and diagnostic tooling so that any member of the team can triage a robot failure - not just the person who built the logging system Champion the creation and maintenance of robot diagnostic runbooks: if-then decision trees that route failures to the right owner with the right supporting evidence Provide structured, data-driven input to SW and HW teams on user experience friction - what is operationally hard, what breaks under real-world conditions, what customers will notice before engineers do Create and maintain reusable test protocols, onboarding guides, and operational playbooks so that institutional knowledge scales with the team About You Experience 5+ years of hands-on experience in test operations, system validation, or field operations for complex electromechanical or robotic systems Demonstrated experience managing and sustaining a fleet of hardware-software integrated systems - robots, autonomous vehicles, or comparable platforms - in an operational test environment Previous experience in high-growth, fast-paced environments where self-direction and bias for action are essential Strong instincts for customer-representative testing: designing scenarios that reflect real deployment conditions, not idealized lab conditions Proficiency with log analysis and telemetry tools; ability to correlate hardware, software, and sensor data to identify root cause Experience with structured issue management (Jira or equivalent) including release labeling, triage workflows, and escalation protocols Familiarity with reliability engineering concepts: MTBI, intervention rate analysis, wear pattern identification in integrated mechanical systems Why Join Agility Robotics? Play a key role in ensuring that humanoid robots deployed at customer sites are safe, reliable, and ready - not just functional in a lab Work in a fast-moving, highly collaborative environment where your findings directly shape engineering decisions and product quality Be part of cutting-edge development at the intersection of hardware, software, and AI at a pivotal moment in the industry Competitive salary, equity, and benefits package Location This is an onsite position based out of our Pittsburgh, PA office with some travel to Salem, OR during onboarding/ramp up The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future. Anticipated Base Salary Range $136,000 - $176,000 USD In addition to base pay, our competitive total rewards package consists of the following for full-time employees: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. Annual Discretionary Bonus: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Job Description Senior Software Integration Engineer Baltimore, MD Hybrid: 3 days onsite per week Full-time, direct-hire opportunity We're seeking a Senior SW Integration Engineer to build and support integrations across enterprise applications and data platforms. This role requires strong backend engineering skills and experience taking solutions from business requirements through development, testing, and production deployment. What you'll do: Design and build integrations connecting enterprise systems through REST APIs and databases. Develop data transformation, validation, and reconciliation workflows. Translate business requirements into practical technical solutions. Use Git, testing, and secure credential management throughout development. Participate in controlled production releases, monitoring, and troubleshooting. Collaborate with engineering teams and business stakeholders throughout the solution lifecycle. What we're looking for: Ideally 5+ years of experience in backend software development, integration engineering, or data engineering. Hands-on experience building API integrations and working with SQL and relational databases. Demonstrated experience delivering and supporting solutions in production. Familiarity with source control, Agile development, testing, and release processes. Strong technical problem-solving skills and the ability to explain your implementation decisions. Snowflake experience strongly preferred; Python and Boomi or similar integration platform experience are valuable. Candidates should be comfortable discussing a solution they personally helped deliver-including the requirements, API interactions, data handling, security, and production release. This is an opportunity to apply software engineering skills to connecting enterprise platforms and automating business processes. Please apply to the role to be considered.

Job Description Solution Architect - Digital Asset Management (DAM) / Content Supply Chain Work Arrangement: Onsite highly preferred; exact site & attendance requirements to be confirmed Platform Preference: Aprimo DAM preferred; Adobe DAM experience acceptable for consideration Current Project Phase: Discovery, architecture blueprinting, proof-of-concept, requirements-gap analysis, and scope definition Purpose: Lead the architectural definition of a major enterprise DAM and Content Supply Chain initiative. Establish the foundation for how digital assets and content capabilities will be managed, integrated, governed, and expanded across the enterprise. Overview Client is seeking a senior Solution Architect to lead the end-to-end solution definition for its Digital Asset Management (DAM) and Content Supply Chain initiative. The immediate assignment focuses on discovery, architectural blueprinting, proof-of-concept evaluation, migration assessment, identification of requirements gaps, and definition of the minimum viable product (MVP) and longer-term platform scope. The main MVP implementation is planned for the following project year. This position is therefore focused initially on architecture and technical definition rather than production implementation or detailed API and ingestion development. The Solution Architect will own the overall solution perspective, define how DAM capabilities fit into the broader enterprise ecosystem, and determine the architectural approach for current upstream integration requirements. The architect will also assess existing asset repositories and capabilities, define future migration considerations, and establish a scalable architecture that can support downstream content distribution in subsequent phases. The DAM platform has not yet been selected. Aprimo is currently preferred, while candidates with strong Adobe DAM architecture experience may also be considered. This is a senior architecture ownership position. The Tech Lead / Engineering Lead will work under the architect's technical direction, supporting detailed technical design, proof-of-concepts, and subsequent implementation and release activities. Objectives 1. Establish the End-to-End DAM and Content Supply Chain Solution Blueprint. Lead architecture discovery and develop the target solution blueprint for DAM and Content Supply Chain initiative. Define the major solution components, capability boundaries, integration relationships, metadata and governance considerations, and enterprise architecture dependencies in collaboration with Product, BTA, enterprise architecture, security, and engineering stakeholders. Clearly distinguish the capabilities required for the initial MVP from those intended for subsequent phases and document significant design alternatives and technical decisions. Success will be measured by stakeholder acceptance of the proposed architecture blueprint, resolution or documented disposition of priority architectural questions, and agreement on the initial MVP architectural scope. 2. Evaluate DAM Platform Options and Define the Preferred Technical Direction. Support technical evaluation of Aprimo and Adobe DAM solutions against agreed business requirements, enterprise architecture standards, integration needs, and future scalability expectations. Assess relevant platform capabilities, customization implications, technology dependencies, architectural constraints, and potential migration considerations without assuming that the final product decision has already been made. Lead or guide focused technical proof-of-concepts where additional evidence is required and document the implications of each platform choice for the overall solution. Success will be measured by completion of agreed platform evaluation deliverables, documented technical trade-offs, and an architecture recommendation or decision record accepted by the responsible stakeholders. 3. Define the Upstream Integration and Migration Architecture. Establish the high-level architectural approach for integrating upstream content sources and enterprise capabilities with the future DAM solution. Assess existing assets, repositories, metadata structures, content workflows, and relevant migration dependencies, including systems such as SharePoint, Amazon S3, and Dropbox where applicable. Define the conceptual integration patterns, migration considerations, system boundaries, and governance requirements needed to support the agreed MVP while deferring detailed production API and ingestion implementation to the appropriate delivery phase. Success will be measured by acceptance of the upstream integration architecture, completion of the agreed migration assessment. 4. Define the MVP Roadmap and Scalable Future-State Architecture. Consolidate discovery findings, proof-of-concept results, requirements gaps, and architectural dependencies into an actionable MVP technical roadmap. Establish the future-state architectural principles needed to support enterprise scalability, security, content rights, lifecycle management, and eventual downstream distribution to systems such as GMA, MCDP/Braze, Digital Menu Boards/Coates, kiosks, and POS. Clearly distinguish immediate upstream integration priorities from downstream capabilities that may be considered in 2027 or 2028 and guide the Tech Lead on the engineering implications of the approved design. Success will be measured by acceptance of the MVP architecture and roadmap, documentation of priority risks and dependencies, and agreement on the major technical decisions required before implementation begins. Critical Subtasks 1. Conduct Enterprise DAM Discovery and Capability Assessment. Review current DAM-related business needs, existing content capabilities, repositories, enterprise architecture standards, and identified stakeholder requirements. Facilitate discovery sessions with Product, BTA, enterprise architecture, security, data governance, and engineering representatives to understand current-state constraints and desired outcomes. Document the major capability gaps, architectural dependencies, and unresolved technical questions that will influence solution design. Success will be measured by an accepted discovery summary, a prioritized requirements-gap register, and agreement on the architectural areas requiring further investigation. 2. Evaluate DAM Platform Capabilities and Technical Feasibility. Assess Aprimo and Adobe DAM capabilities against the relevant functional, integration, governance, and enterprise technology requirements. Evaluate platform architecture, extension capabilities, technology-stack implications, and the degree to which each option supports the anticipated Content Supply Chain operating model. Guide technical demonstrations or proof-of-concepts to address material uncertainties and document the results for decision-makers. Success will be measured by completion of agreed evaluation criteria. 3. Develop the Target Architecture and MVP Capability Blueprint. Translate discovery findings and platform evaluation results into an end-to-end solution architecture. Work with the Tech Lead and enterprise architecture stakeholders to validate feasibility, identify technical dependencies, and separate MVP requirements from future enhancements. Success will be measured by approval of the target architecture artifacts, documented capability boundaries, and agreement on the MVP architectural baseline. 4. Assess Existing Asset Repositories and Migration Requirements. Evaluate the architectural implications of existing digital assets, repositories, metadata models, content workflows, and related enterprise capabilities. Identify migration and coexistence considerations, including data quality, metadata mapping, content ownership, rights preservation, and dependencies between current and future platforms. Define a high-level migration strategy and identify technical investigations required before a detailed migration plan can be finalized. Success will be measured by acceptance of the migration assessment, documentation of major migration risks, and agreement on the recommended next-phase approach. 5. Define Upstream Integration Architecture and Validate Key Assumptions. Establish the solution-level integration approach for upstream enterprise capabilities that will supply or manage content within the DAM ecosystem. Define system responsibilities, conceptual data flows, architectural integration patterns, governance considerations, and major interface dependencies while collaborating with the Tech Lead on feasibility assessments. Use targeted proof-of-concepts to validate complex assumptions rather than committing the team to detailed downstream or production integration development during discovery. 6. Finalize MVP Scope, Architecture Decisions, and Implementation Readiness. Consolidate architectural decisions, requirements gaps, platform considerations, migration findings, and upstream integration dependencies into an agreed technical definition for the planned MVP. Partner with Product, BTA, enterprise architecture, and the Tech Lead to establish a phased implementation roadmap, future-state design principles, and the key non-functional requirements that engineering must address during delivery. Document deferred downstream capabilities separately, including potential integration work, and identify the decisions required before full implementation begins. Requirements: Senior Enterprise Architecture Experience: 10+ years of solution or software architecture experience . click apply for full job details