Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: ?Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/10/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: ?Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Job Title: Patient Records Technician Vistant (formally PMCG), recognized as one of the fastest growing companies across the country and the region by Inc. 5000, Financial Times, Washington Technology, and the Baltimore Business Journal, is a public-sector management consulting firm serving federal international development, healthcare, and social services agencies. Under the supervision of the Vistant Program Manager, the Patient Records Technician will be responsible for supporting the mission of the DHA JPC Contract and proper compliance with the performance work standards. The Patient Records Technician will perform services under the JPC contract and will be controlled, directed, and supervised at all times by Vistant. The Patient Records Technician will perform their duties independent of, and without the supervision of, any Government official. Essential Job Responsibilities Ensures timely and accurate accessioning into the Joint Pathology Information Management System (JPIMS) of all cases received from contributors worldwide as they are received from the Case Triage Area. Assigns the case to one of the pathology subspecialties based on the preliminary diagnostic information submitted by the contributor and Institute policies. Responsible for ensuring that the workload is balanced adequately between these various tasks to attain optimal case turnaround time. Marks the materials with the JPC accession number and forwards to the departments and forwards completed cases to correct pathology department and update electronic systems to reflect case transfer to department. Reviews accessioned cases and materials for accuracy and completeness; forwards them to the assigned pathology departments, ensuring the transfers are appropriately logged into the computer system for tracking purposes. Acknowledges receipt of microscopic glass slides, paraffin blocks, and formalin-fixed tissues in computer tracking system by JPC accession number, ensuring accuracy. Sorts and files materials received and acknowledged in computer system by JPC accession number. Pulls materials from files upon authorized request, enters transfer of all materials in computer tracking system, and forwards to requester. Loads and unloads shipments of materials as they are received or shipped. Processes bulk shipments received for accessioning. Assists in performance of periodic audits of the repository files to identify lost or misplaced materials. Maintains cleanliness of all work area equipment and grossing/packaging workstations. Assists professional staff as required in processing or locating required materials. Assists in other areas of the department as needed to process case materials in a timely and accurate manner. Transports patient material both active and inactive between operational locations. Ensures that, once all material has been accurately acknowledged as being received into JPIMS, the material is then filed in the repository in chronological order based on the JPC accession number. Ensures microscopic slides are filed in a combination of traditional slide cabinets, high-density horizontal carousels, some of which are serviced by robotic retrievers, and vertical lift modules. Ensures paraffin blocks and formaldehyde-fixed tissue are filed in a combination of traditional stationary shelving and high-density moveable aisle shelving. As material from newly accessioned cases is forwarded to the repository, ensures new storage containers will be identified, marked, labeled, and prepared for use. Fabricates storage containers for the paraffin blocks and formaldehyde-fixed tissue from pre-cut, flat storage boxes. Experience Patient Records Experts must have a knowledge of and experience in medical records processing, screening, and filing procedures, working knowledge of anatomy, physiology, and medical terminology is required, good oral/written communication skills and the ability to pay attention to detail in order to perform detailed quality assurance review of personal work and the work of others. Possess at least 3-5 years of experience in medical warehouse management, particularly in regards to biologic specimens; Must have extensive experience in working with electronic databases and electronic materials retrieval systems, to include bar code, digital imaging, and electronic inventory systems. Education High School Graduate or Completion of GED. Some college, such as an Associate or Bachelor's degree in Logistics or Management preferred. Required Skills Patient Records Specialists must be able to climb ladders and lift, shift, and move heavy items. Must be able to work with formalin-fixed human and animal tissues. Must demonstrate the ability to be customer-oriented. Some warehousing experience to include the processing of incoming materials for storage and pulling materials from inventory and also some basic computer database entry experience in a Windows-based environment and the use of bar code equipment is highly desired. Some customer service experience is also desirable. Must be proficient in the use of computer databases to include Microsoft Office products. Ability to thrive in a fast paced and changing growth environment. Customer Service driven towards all external and internal customers. Unwavering professional integrity and the ability to maintain confidentiality of sensitive company/employee information. Security Clearance Requirements as required by contract Place of Performance Joint Pathology Center in Silver Spring, MD Travel Requirements Limited to no travel required Salary Range $19.00 to $22.00 an hour Legal Disclaimers Applicants selected may be subject to a background investigation and must meet suitability requirements for eligibility. Vistant participates in E-Verify. Vistant requires eligibility to work with the federal government as an employment requirement. Applicants may be subject to SAM.GOV exclusion checks as part of the evaluation process. Vistant provides equal employment opportunities to all applicants and employees, without regard to race, color, ancestry, national origin, sex (including pregnancy, gender identity or expression), sexual orientation, marital status, religion, age, disability, genetic information, or veteran status. Vistant is an EEO employer -M/F/Vets/Disabled Telework/Remote Work policies are contingent upon client needs and staffing requirements and are subject to change. Applicants with disabilities may contact the Human Capital Team via telephone, e-mail, and other means to request and arrange accommodation. If you need aid to accommodate a disability, you may request accommodation at any time. Please contact the Human Capital Team at or . Powered by JazzHR PVE88bp02V
11/10/2026
Full time
Job Description Job Description Job Title: Patient Records Technician Vistant (formally PMCG), recognized as one of the fastest growing companies across the country and the region by Inc. 5000, Financial Times, Washington Technology, and the Baltimore Business Journal, is a public-sector management consulting firm serving federal international development, healthcare, and social services agencies. Under the supervision of the Vistant Program Manager, the Patient Records Technician will be responsible for supporting the mission of the DHA JPC Contract and proper compliance with the performance work standards. The Patient Records Technician will perform services under the JPC contract and will be controlled, directed, and supervised at all times by Vistant. The Patient Records Technician will perform their duties independent of, and without the supervision of, any Government official. Essential Job Responsibilities Ensures timely and accurate accessioning into the Joint Pathology Information Management System (JPIMS) of all cases received from contributors worldwide as they are received from the Case Triage Area. Assigns the case to one of the pathology subspecialties based on the preliminary diagnostic information submitted by the contributor and Institute policies. Responsible for ensuring that the workload is balanced adequately between these various tasks to attain optimal case turnaround time. Marks the materials with the JPC accession number and forwards to the departments and forwards completed cases to correct pathology department and update electronic systems to reflect case transfer to department. Reviews accessioned cases and materials for accuracy and completeness; forwards them to the assigned pathology departments, ensuring the transfers are appropriately logged into the computer system for tracking purposes. Acknowledges receipt of microscopic glass slides, paraffin blocks, and formalin-fixed tissues in computer tracking system by JPC accession number, ensuring accuracy. Sorts and files materials received and acknowledged in computer system by JPC accession number. Pulls materials from files upon authorized request, enters transfer of all materials in computer tracking system, and forwards to requester. Loads and unloads shipments of materials as they are received or shipped. Processes bulk shipments received for accessioning. Assists in performance of periodic audits of the repository files to identify lost or misplaced materials. Maintains cleanliness of all work area equipment and grossing/packaging workstations. Assists professional staff as required in processing or locating required materials. Assists in other areas of the department as needed to process case materials in a timely and accurate manner. Transports patient material both active and inactive between operational locations. Ensures that, once all material has been accurately acknowledged as being received into JPIMS, the material is then filed in the repository in chronological order based on the JPC accession number. Ensures microscopic slides are filed in a combination of traditional slide cabinets, high-density horizontal carousels, some of which are serviced by robotic retrievers, and vertical lift modules. Ensures paraffin blocks and formaldehyde-fixed tissue are filed in a combination of traditional stationary shelving and high-density moveable aisle shelving. As material from newly accessioned cases is forwarded to the repository, ensures new storage containers will be identified, marked, labeled, and prepared for use. Fabricates storage containers for the paraffin blocks and formaldehyde-fixed tissue from pre-cut, flat storage boxes. Experience Patient Records Experts must have a knowledge of and experience in medical records processing, screening, and filing procedures, working knowledge of anatomy, physiology, and medical terminology is required, good oral/written communication skills and the ability to pay attention to detail in order to perform detailed quality assurance review of personal work and the work of others. Possess at least 3-5 years of experience in medical warehouse management, particularly in regards to biologic specimens; Must have extensive experience in working with electronic databases and electronic materials retrieval systems, to include bar code, digital imaging, and electronic inventory systems. Education High School Graduate or Completion of GED. Some college, such as an Associate or Bachelor's degree in Logistics or Management preferred. Required Skills Patient Records Specialists must be able to climb ladders and lift, shift, and move heavy items. Must be able to work with formalin-fixed human and animal tissues. Must demonstrate the ability to be customer-oriented. Some warehousing experience to include the processing of incoming materials for storage and pulling materials from inventory and also some basic computer database entry experience in a Windows-based environment and the use of bar code equipment is highly desired. Some customer service experience is also desirable. Must be proficient in the use of computer databases to include Microsoft Office products. Ability to thrive in a fast paced and changing growth environment. Customer Service driven towards all external and internal customers. Unwavering professional integrity and the ability to maintain confidentiality of sensitive company/employee information. Security Clearance Requirements as required by contract Place of Performance Joint Pathology Center in Silver Spring, MD Travel Requirements Limited to no travel required Salary Range $19.00 to $22.00 an hour Legal Disclaimers Applicants selected may be subject to a background investigation and must meet suitability requirements for eligibility. Vistant participates in E-Verify. Vistant requires eligibility to work with the federal government as an employment requirement. Applicants may be subject to SAM.GOV exclusion checks as part of the evaluation process. Vistant provides equal employment opportunities to all applicants and employees, without regard to race, color, ancestry, national origin, sex (including pregnancy, gender identity or expression), sexual orientation, marital status, religion, age, disability, genetic information, or veteran status. Vistant is an EEO employer -M/F/Vets/Disabled Telework/Remote Work policies are contingent upon client needs and staffing requirements and are subject to change. Applicants with disabilities may contact the Human Capital Team via telephone, e-mail, and other means to request and arrange accommodation. If you need aid to accommodate a disability, you may request accommodation at any time. Please contact the Human Capital Team at or . Powered by JazzHR PVE88bp02V
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
11/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.91 - 54.18 USD hourly
Job Description Job Description Description: Terms : Fulltime, onsite position About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected-on the battlefield, on the border, and in our backyards. Position Overview We are seeking a TS-cleared Senior Telecommunications Technician to provide support to our customer. This role provides telecommunications systems engineering, design, deployment, and O&M support for critical communication systems. This position is expected to be 100% on site at a government facility located in Bluemont, VA. Responsibilities Provides technical contribution to plans, procedures, and checklists to ensure the operational readiness of mission equipment and personnel. Coordinates the deployment, placement, installation, integration, operation, maintenance of a large variety of wide and narrow band radio frequency systems, with their associated ancillary equipment (antenna, remote control computers, adaptive bandwidth multiplexers, modems, and fiber optic transmission systems) at strategic and tactical locations. These systems include, but are not limited to, High Frequency (HF); Line-of-Site; Satellite Communications; Ultra-High Frequency (UHF); Very High Frequency (VHF); trunking and conventional radios; and analog and digital video systems. Performs integration and evaluation of off-the-shelf and prototype radio frequency systems and sub-systems voice, data, and video telecommunications equipment and tests for compatibility with customer standard systems. Provides technical input to engineers, technicians, specialists, and non-technical government and non-government personnel at meetings or conferences concerning voice, data, and video telecommunications systems, system integration, deployment, installation, upgrade, modification, and operation. Evaluates system performance against mission requirements and recommends equipment acquisitions, modifications, and configuration changes. Prepares, reviews, refines, coordinates, and translates requirements into language that can be used in the contracting and acquisition process (decision papers, white papers, Statements of Work, acquisition and procurement budgets and contracts). Reviews and analyzes test data, makes technical judgments, and prepares decisions and recommendations concerning quality, acceptability, and need for changes and improvements. Implements approved projects and contracts, by planning the installation phase in terms of timing, Statements of Work, staff levels', test and evaluation criteria, and acceptance. Performs monitoring, testing, alignment, and fault isolation of voice, data, and video telecommunications circuits, systems, and equipment using state of the art test and diagnostic equipment and performs equipment repair to the lowest replaceable unit. Initiates and coordinates with the customer, other government agencies, and non-government personnel in the restoration of voice, data, and video telecommunications circuits. Provides input on the programs' technical areas related to national security and crisis command and control programs. Requirements: 3 - 5 years of relevant experience Bachelor of Science in Science, Information Technology, Engineering or Mathematics (preferred). Top-Secret security clearance required. The contractor must be capable of obtaining and maintaining a Top-Secret security clearance with SCI access. Knowledge of a wide range of communications concepts, principles, and practices or in-depth knowledge in a particular functional area of telecommunications (transmission media, data transfer, ground to ground radio, switching systems, or other very specific aspects of telecommunications) to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. It is also used to review, analyze, and resolve difficult and complex telecommunications problems. Knowledge of electrical power and grounding requirements for telecommunications systems and associated peripheral equipment and troubleshooting interference problems associated with mobile voice, data, and video telecommunications systems. Knowledge of radio frequency communications systems, circuit requirements, systems installation criteria and standards. Knowledge of either a broad range or in-depth specialized knowledge of some or all of telecommunications operating techniques, digital and analog communications requirements, to including video, local and wide area networking, and procedures used by Federal and industry organizations. Knowledge of agency policy and practices and knowledge of sources of technical data necessary to evaluate alternative approaches for satisfying communications requirements. This knowledge is used to define, coordinate, plan, and satisfy user requirements for telecommunications equipment, systems, or services, or is used in reviewing, developing, or interpreting communications policies and procedures. Ability to provide technical input to engineers, technicians, specialist, and non-technical government and civilian personnel at meetings or conferences concerning voice, data, and video telecommunication systems, systems installation, integration, equipment upgrades, design, modification, and maintenance. Knowledge of Joint Requirements and Integration Management System documentation, such as capability analysis report, analysis of alternatives, mission needs statements, operational requirements documents, CONOPS. Knowledge of systems engineering lifecycle and associated acquisition documentation, such as Lifecycle Cost Estimates (LCCEs), Business Impact Analysis (BIA), Statements of Work, and Market Research Reports. The contractor must be able to lift weights up to 45 pounds and be physically capable of performing all tasks and duties characteristic of the position. Other work conditions: Work is primarily centered on site at a government facility in an office or a shop. It is performed around and within electronic, electrical, and mechanical equipment (high voltage and dangerous radio frequency radiation areas) and must be performed with a complete regard for safety regulations to avoid accidents or injury. The area is adequately lighted, heated, and ventilated, but space for task accomplishment is limited. Work areas during exercises or actual emergencies may be in a semi-fixed environment or at a field location operating in confined shelters, available buildings, or outside under. hazardous conditions. Strict adherence to safe work practices and compliance with governmental safety regulations and directives is mandatory. Work is primarily performed at the home duty station but relocation to alternate sites is required. Work environment may require working in confined areas and/or at primitive facilities. Travel is involved in the national capital region, the United States, and its territories. This position requires non-emergency travel up to 50%. Why Join Chartis Federal? We offer a competitive compensation and benefits package, including: Comprehensive health insurance (medical, dental, vision) Retirement plans with company contributions Professional development opportunities and career growth support A dynamic and collaborative work environment where your contributions are valued At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions. Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.
11/10/2026
Full time
Job Description Job Description Description: Terms : Fulltime, onsite position About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected-on the battlefield, on the border, and in our backyards. Position Overview We are seeking a TS-cleared Senior Telecommunications Technician to provide support to our customer. This role provides telecommunications systems engineering, design, deployment, and O&M support for critical communication systems. This position is expected to be 100% on site at a government facility located in Bluemont, VA. Responsibilities Provides technical contribution to plans, procedures, and checklists to ensure the operational readiness of mission equipment and personnel. Coordinates the deployment, placement, installation, integration, operation, maintenance of a large variety of wide and narrow band radio frequency systems, with their associated ancillary equipment (antenna, remote control computers, adaptive bandwidth multiplexers, modems, and fiber optic transmission systems) at strategic and tactical locations. These systems include, but are not limited to, High Frequency (HF); Line-of-Site; Satellite Communications; Ultra-High Frequency (UHF); Very High Frequency (VHF); trunking and conventional radios; and analog and digital video systems. Performs integration and evaluation of off-the-shelf and prototype radio frequency systems and sub-systems voice, data, and video telecommunications equipment and tests for compatibility with customer standard systems. Provides technical input to engineers, technicians, specialists, and non-technical government and non-government personnel at meetings or conferences concerning voice, data, and video telecommunications systems, system integration, deployment, installation, upgrade, modification, and operation. Evaluates system performance against mission requirements and recommends equipment acquisitions, modifications, and configuration changes. Prepares, reviews, refines, coordinates, and translates requirements into language that can be used in the contracting and acquisition process (decision papers, white papers, Statements of Work, acquisition and procurement budgets and contracts). Reviews and analyzes test data, makes technical judgments, and prepares decisions and recommendations concerning quality, acceptability, and need for changes and improvements. Implements approved projects and contracts, by planning the installation phase in terms of timing, Statements of Work, staff levels', test and evaluation criteria, and acceptance. Performs monitoring, testing, alignment, and fault isolation of voice, data, and video telecommunications circuits, systems, and equipment using state of the art test and diagnostic equipment and performs equipment repair to the lowest replaceable unit. Initiates and coordinates with the customer, other government agencies, and non-government personnel in the restoration of voice, data, and video telecommunications circuits. Provides input on the programs' technical areas related to national security and crisis command and control programs. Requirements: 3 - 5 years of relevant experience Bachelor of Science in Science, Information Technology, Engineering or Mathematics (preferred). Top-Secret security clearance required. The contractor must be capable of obtaining and maintaining a Top-Secret security clearance with SCI access. Knowledge of a wide range of communications concepts, principles, and practices or in-depth knowledge in a particular functional area of telecommunications (transmission media, data transfer, ground to ground radio, switching systems, or other very specific aspects of telecommunications) to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. It is also used to review, analyze, and resolve difficult and complex telecommunications problems. Knowledge of electrical power and grounding requirements for telecommunications systems and associated peripheral equipment and troubleshooting interference problems associated with mobile voice, data, and video telecommunications systems. Knowledge of radio frequency communications systems, circuit requirements, systems installation criteria and standards. Knowledge of either a broad range or in-depth specialized knowledge of some or all of telecommunications operating techniques, digital and analog communications requirements, to including video, local and wide area networking, and procedures used by Federal and industry organizations. Knowledge of agency policy and practices and knowledge of sources of technical data necessary to evaluate alternative approaches for satisfying communications requirements. This knowledge is used to define, coordinate, plan, and satisfy user requirements for telecommunications equipment, systems, or services, or is used in reviewing, developing, or interpreting communications policies and procedures. Ability to provide technical input to engineers, technicians, specialist, and non-technical government and civilian personnel at meetings or conferences concerning voice, data, and video telecommunication systems, systems installation, integration, equipment upgrades, design, modification, and maintenance. Knowledge of Joint Requirements and Integration Management System documentation, such as capability analysis report, analysis of alternatives, mission needs statements, operational requirements documents, CONOPS. Knowledge of systems engineering lifecycle and associated acquisition documentation, such as Lifecycle Cost Estimates (LCCEs), Business Impact Analysis (BIA), Statements of Work, and Market Research Reports. The contractor must be able to lift weights up to 45 pounds and be physically capable of performing all tasks and duties characteristic of the position. Other work conditions: Work is primarily centered on site at a government facility in an office or a shop. It is performed around and within electronic, electrical, and mechanical equipment (high voltage and dangerous radio frequency radiation areas) and must be performed with a complete regard for safety regulations to avoid accidents or injury. The area is adequately lighted, heated, and ventilated, but space for task accomplishment is limited. Work areas during exercises or actual emergencies may be in a semi-fixed environment or at a field location operating in confined shelters, available buildings, or outside under. hazardous conditions. Strict adherence to safe work practices and compliance with governmental safety regulations and directives is mandatory. Work is primarily performed at the home duty station but relocation to alternate sites is required. Work environment may require working in confined areas and/or at primitive facilities. Travel is involved in the national capital region, the United States, and its territories. This position requires non-emergency travel up to 50%. Why Join Chartis Federal? We offer a competitive compensation and benefits package, including: Comprehensive health insurance (medical, dental, vision) Retirement plans with company contributions Professional development opportunities and career growth support A dynamic and collaborative work environment where your contributions are valued At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions. Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.
Job Description Job Description Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI943359cc838c-8243
11/10/2026
Full time
Job Description Job Description Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI943359cc838c-8243
Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI6e27c513930f-8243
11/09/2026
Full time
Telecommunication Technician Level 4 - Irving, TX Telecommunication Technician Level 4 Position Summary: Alamon, Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. There is no ceiling when it comes to your professional growth at Alamon, an employee - owned company. Alamon, Inc. seeks a Telecommunication Technician Level 4 for its Network Services department. This position entails: working in Central Offices, MSO and/or Data Centers, installing equipment to include Adtran, Cisco, Ciena (Ethernet and/or DWDM), Infinera, Fujitsu, Calix, Nokia, Galaxy 4848, Galaxy Millennium Controllers, Vertiv Power Systems, Eltek Power Systems and Wet/VRLA Battery replacements. The Level 4 Telecommunication Technician must have extensive Lumen experience, be a self-starter and possess a safety-oriented mindset. This position requires extensive travel. Watch this video to see how great a career at Alamon can be! Welcome to Alamon Job Description: Install, maintain, and troubleshoot telecommunication equipment and systems Provide central office installation services and adhere to the quality standards required for Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards Write GMOP / DMOP and process all associated paperwork within an EJP that is required for each job Read and interpret floor plans, rack drawings, and customer-provided work orders Install relay racking, cable racking, fiber ducting, auxiliary framing and other superstructure elements Install and sew copper and fiber cables utilizing an array of connector types (RJ45 / wire wrapping, BNC, LC/SC, etc.) Perform lacing, stitching, and sewing Install DC power rectification, batteries, fuse panels and BDFB/BDCBB Work effectively with engineers, technicians, and customers Verify network and timing connectivity and continuity of various fiber and cable connections Maintain accurate records and documentation of all equipment, configurations, changes and maintenance activities Perform other job-related duties as assigned. Minimum Position Qualifications: Must pass the pre-employment screening process which includes a background check, drug test and motor vehicle records pull. Have the ability and mentality to work outdoors, in a physically demanding work environment and all-weather conditions, lifting or moving up to 50lbs., and hiking over various terrain. Possess a current and valid driver's license and a clean driving record with no DUI / DWIs within the past 5 years. Willing to travel locally, statewide, or regionally as required. Be available to work nights and weekends as required by project demands. Work Environment: The Level 4 Telecommunication Technician position requires visiting Alamon customer site facilities nationwide, travel is required. Must be able to work in enterprise, educational, warehouse, and manufacturing settings. Indoor and outdoor work will be based off the scope of the contract. Exposure to dust, odors, gases, vapors, varying noise levels, and wet or slick surfaces may be possible. When appropriate, wear personal protective equipment (PPE) in compliance with Company standards and governmental regulations. This position may require working outdoors in all kinds of weather conditions and terrain; may work for long periods in hot, cold, wet, windy, or icy conditions. Physical Demands: Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Ability to lift and carry up to 50 lbs. at a time. Must be able to ride in a vehicle for extended periods of time to travel to and from job sites. Ability to work in different temperatures and through changing weather conditions. Must be able to traverse all areas of the Jobsite. This may include walking, climbing, reaching, bending, crawling, kneeling, or stretching. Ability to clearly distinguish colors, shades, and brightness when working with multi-colored cablings such as twisted pair copper and fiber optic cable. Must be able to follow written and verbal instructions and use practical judgment while working through job assignments. Ability to work at heights, handle ladders, along with pushing and pulling equipment. Travel Requirements: This position requires extensive travel. Lodging is provided while working and traveling for the Company. Education and Experience: Highschool Diploma or GED preferred. Must have knowledge of the Central Office / MSO / Data Center standards. Must have a working knowledge of installing ironwork, earthquake bracing, cable racking and fiber ducting. Must have DC Power (-48VDC) knowledge and be able to install and perform hot cuts as needed. Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products. Possess the skills and ability to plan and coordinate high-risk activity including identifying equipment, cards, fiber cables, and circuit IDs. Ability to map out and run new fibers for integration, fiber rolls, and hot cuts. Communicate effectively, including proficiency in written and verbal communications, with strong listening skills. Possess excellent time-management skills and multitasking abilities. Be proficient in Microsoft Office computer applications: Email, Excel, Word, OneDrive. Benefits: Medical Insurance Dental Insurance Life Insurance policy Pharmacy Benefits Paid Holidays Paid Vacation time Expanded wellness and virtual care services ESOP company= Employee Stock Ownership Plan Lodging and transportation are provided while traveling Work Authorization: Alamon does not currently support the H1B VISA for this position. EOE: Alamon Inc is an equal opportunity employer. As an Equal Opportunity Employer, Alamon Inc does not discriminate in employment decisions based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws. Compensation details: 31-35 Hourly Wage PI6e27c513930f-8243
Job Description Job Description Description: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails Based in Ashburn, Virginia, the Telecom Infrastructure Technician / Inspector at CloudHQ performs and verifies fiber-optic installation, repair, testing, labeling, and construction activities. The role provides field-level quality assurance, documents actual conditions, identifies nonconforming work, and supports safe, reliable turnover of telecom infrastructure. What You Will Get to Do Install, route, dress, secure, label, terminate, splice, and repair fiber-optic cables and associated pathway or support components within the role's authorization and training. Inspect underground, aerial, building, and data center telecom construction against approved drawings, scopes, specifications, permits, and quality requirements. Observe conduit, duct, handhole, manhole, pathway, cable placement, bend radius, pulling tension, grounding or bonding interfaces, firestopping, labeling, and restoration activities as applicable. Perform or witness continuity, polarity, optical loss, power-meter, and reflectometry testing in accordance with approved test plans and equipment procedures. Document daily progress, installed quantities, test results, site conditions, photos, redlines, deficiencies, and corrective actions. Identify damaged facilities, unsafe conditions, design conflicts, quality issues, and scope deviations; stop or escalate work when required by site rules or authority level. Coordinate field activities with project managers, engineers, contractors, site operations, security, safety, and utility representatives. Validate punch-list completion and contribute to as-built drawings, splice records, cable schedules, and closeout packages. Maintain tools and test equipment, track calibration status where applicable, and follow material-handling and housekeeping expectations. Use required personal protective equipment and comply with site safety, access, security, environmental, and work-control procedures. Success Measures Work is completed safely, correctly, and in accordance with approved documents and instructions. Inspection findings are timely, objective, traceable, and supported by clear records. Deficiencies are identified early and tracked through verified correction. Test records, redlines, photos, and closeout documentation are complete and accurate. Requirements: What you Bring to the Role 3+ years of technical infrastructure management experience High school diploma or equivalent; technical school, apprenticeship, military, or industry training is beneficial. Hands-on experience with fiber-optic installation, repair, testing, construction inspection, or related telecom field work. Ability to read route plans, construction drawings, cable schedules, splice diagrams, labels, and work packages. Familiarity with fiber handling, cleaning, connector inspection, cable placement, pathway systems, and common field test equipment. Ability to create accurate field notes, photo records, redlines, deficiency reports, and test documentation. Valid driver's licenses where required for assigned travel and site access. Our Ideal Candidate Will Also Possess FOA CFOT/CFOS, BICSI Installer or Technician, OSHA construction training, or comparable credentials. Experience in outside-plant construction, utility coordination, data centers, or mission-critical facilities. Experience with fusion splicing, optical time-domain reflectometry, optical loss testing, and digital inspection or punch-list tools. Knowledge of GIS, mobile field-data collection, or fiber asset-management systems. What We Offer CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team. Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
11/08/2026
Full time
Job Description Job Description Description: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails Based in Ashburn, Virginia, the Telecom Infrastructure Technician / Inspector at CloudHQ performs and verifies fiber-optic installation, repair, testing, labeling, and construction activities. The role provides field-level quality assurance, documents actual conditions, identifies nonconforming work, and supports safe, reliable turnover of telecom infrastructure. What You Will Get to Do Install, route, dress, secure, label, terminate, splice, and repair fiber-optic cables and associated pathway or support components within the role's authorization and training. Inspect underground, aerial, building, and data center telecom construction against approved drawings, scopes, specifications, permits, and quality requirements. Observe conduit, duct, handhole, manhole, pathway, cable placement, bend radius, pulling tension, grounding or bonding interfaces, firestopping, labeling, and restoration activities as applicable. Perform or witness continuity, polarity, optical loss, power-meter, and reflectometry testing in accordance with approved test plans and equipment procedures. Document daily progress, installed quantities, test results, site conditions, photos, redlines, deficiencies, and corrective actions. Identify damaged facilities, unsafe conditions, design conflicts, quality issues, and scope deviations; stop or escalate work when required by site rules or authority level. Coordinate field activities with project managers, engineers, contractors, site operations, security, safety, and utility representatives. Validate punch-list completion and contribute to as-built drawings, splice records, cable schedules, and closeout packages. Maintain tools and test equipment, track calibration status where applicable, and follow material-handling and housekeeping expectations. Use required personal protective equipment and comply with site safety, access, security, environmental, and work-control procedures. Success Measures Work is completed safely, correctly, and in accordance with approved documents and instructions. Inspection findings are timely, objective, traceable, and supported by clear records. Deficiencies are identified early and tracked through verified correction. Test records, redlines, photos, and closeout documentation are complete and accurate. Requirements: What you Bring to the Role 3+ years of technical infrastructure management experience High school diploma or equivalent; technical school, apprenticeship, military, or industry training is beneficial. Hands-on experience with fiber-optic installation, repair, testing, construction inspection, or related telecom field work. Ability to read route plans, construction drawings, cable schedules, splice diagrams, labels, and work packages. Familiarity with fiber handling, cleaning, connector inspection, cable placement, pathway systems, and common field test equipment. Ability to create accurate field notes, photo records, redlines, deficiency reports, and test documentation. Valid driver's licenses where required for assigned travel and site access. Our Ideal Candidate Will Also Possess FOA CFOT/CFOS, BICSI Installer or Technician, OSHA construction training, or comparable credentials. Experience in outside-plant construction, utility coordination, data centers, or mission-critical facilities. Experience with fusion splicing, optical time-domain reflectometry, optical loss testing, and digital inspection or punch-list tools. Knowledge of GIS, mobile field-data collection, or fiber asset-management systems. What We Offer CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team. Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Must be able to travel between Fairless Hills and Berwick Datacenter sites as required per deployment schedule. Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of integration, testing and automation experience - Associate's degree, trade school certification, or other certified training in a related technical field with 4+ years of relevant industrial Controls or HVAC controls experience, OR 6+ years of relevant industrial or HVAC controls experience in lieu of a degree. - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - Experiencing using common communication protocols (MQTT, BACnet, and/or MODBUS). - 5+ years of experience in controls/automation, construction or related field in a technical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, ALDIE - 86 800.00 USD annually
11/08/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Must be able to travel between Fairless Hills and Berwick Datacenter sites as required per deployment schedule. Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of integration, testing and automation experience - Associate's degree, trade school certification, or other certified training in a related technical field with 4+ years of relevant industrial Controls or HVAC controls experience, OR 6+ years of relevant industrial or HVAC controls experience in lieu of a degree. - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - Experiencing using common communication protocols (MQTT, BACnet, and/or MODBUS). - 5+ years of experience in controls/automation, construction or related field in a technical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, ALDIE - 86 800.00 USD annually
Job Description Job Description Job Description A Telecommunications Level III Technician is responsible for the installation, maintenance, and testing of complex telecommunications equipment in Central Office, Data Center, and other network environments. This role requires a strong understanding of telecommunications installation standards, including Telcordia GR-1275-CORE, and carrier-specific guidelines. The Lead Installer oversees the work of junior installers and acts as a key point of contact for project stakeholders. This role is also crucial in the professional, safe & efficient decommission of telecommunications infrastructure which includes dismantling and removal of outdated or obsolete telecommunications infrastructure. As a Telecommunications Level III Technician you will lead and work as a part of a team, supervising and mentoring technicians in all phases of the process. From site preparation, installing, dismantling, material handling and site restoration. The role requires leadership, professionalism, effective communication, physical stamina, attention to detail, and a commitment to following safety protocols to ensure safe and successful project completion. Job Details Level III Technician Contractor, Full Time Pay: $30.00 - $45.00 per hour (dependent upon assessed skill) Schedule: 8-hour shift Monday - Friday 10-hour shift Monday - Thursday Night Shifts (based upon the needs of a project, when required) Dependent upon the needs of the job/project Work Location(s): Tri State Area State of New York Lower 48 States Requirements: Must be able to work in the United States for any employer Must be fluent in English Ability to be in a rotation for work travel in the lower 48 States from 1-4 weeks at a time. Possess a valid driver's license with a satisfactory record Required Skills Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred Perform and oversee the physical placement, removal, and modification of working and non-working telecommunications equipment. This includes fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems Ability to lead, train and mentor Level I & II installers on installation & decommission projects Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices Produce, read and interpret detailed specifications, drawings, and Method of Procedures (MOPs). Perform quality validation and complete required documentation. Resolve documentation discrepancies and ensure quality inspections are completed Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues Manage inventory and staging of equipment and materials Installation and dressing of CAT5/6 and fiber network cabling Performing basic network cable testing and DC power installation Adding/removing cabling on non-working & working equipment Supporting network testing and fiber prep work in network facilities Skill in utilizing test equipment for troubleshooting is required Strong problem-solving abilities and attention to detail Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable Responsibilities & Expectations You will be responsible and expected to perform the following: Material Handling: You will be involved in loading, unloading, and transporting various types of materials, tools and equipment of various types and weights for installing and decommissioning. Site Preparation: Safely secure and prepare work sites for installation & decommissioning activities, including setting up safety signage, barriers, and traffic control measures as needed. Installation & Decommission Assistance: Assist, with minimal supervision or independently, in the systematic installation & decommissioning of telecommunications equipment to include: Cabling, including copper, fiber optic and coaxial cables. Installing & removing equipment from equipment cabinets & racks, co-locations, & data centers. Installing & removing network infrastructure, including routers, servers, patch panels and other associated hardware. Maintain a clean and organized work area at job sites and in telecommunications facilities. Equipment Operation: Utilize and operate a variety of hand and power tools, and potentially heavy machinery, to assist with installations, demolition, material handling, and equipment removal. Site Restoration: Participate in the cleanup and restoration of work areas after installations & decommissioning, including filling and tamping holes and ensuring proper disposal of waste and debris. Working at Heights: For some aspects of installations & decommissions, you will need to climb ladders or use different types of lifts. Understanding Procedures & Processes: You will be expected to consume knowledge of established installation & decommissioning techniques for various types of projects. Continuous Learning: The telecommunications industry is constantly evolving, so a willingness to learn new technologies, techniques and being technically proficient is beneficial for career growth. Work Environment: May be exposed to varying environments Desired skills and qualifications Electrician Experience: Prior work or certification as a skilled electrician who has designed, installed, maintained and repaired electrical systems and equipment is beneficial. Prior Decommissioning Experience: Experience in telecommunications installations & decommissioning is beneficial. Certifications: Certifications in safety training, such as OSHA, or specialized equipment operation is advantageous. Associate's degree, bachelor's and any continuing education are a plus
11/07/2026
Full time
Job Description Job Description Job Description A Telecommunications Level III Technician is responsible for the installation, maintenance, and testing of complex telecommunications equipment in Central Office, Data Center, and other network environments. This role requires a strong understanding of telecommunications installation standards, including Telcordia GR-1275-CORE, and carrier-specific guidelines. The Lead Installer oversees the work of junior installers and acts as a key point of contact for project stakeholders. This role is also crucial in the professional, safe & efficient decommission of telecommunications infrastructure which includes dismantling and removal of outdated or obsolete telecommunications infrastructure. As a Telecommunications Level III Technician you will lead and work as a part of a team, supervising and mentoring technicians in all phases of the process. From site preparation, installing, dismantling, material handling and site restoration. The role requires leadership, professionalism, effective communication, physical stamina, attention to detail, and a commitment to following safety protocols to ensure safe and successful project completion. Job Details Level III Technician Contractor, Full Time Pay: $30.00 - $45.00 per hour (dependent upon assessed skill) Schedule: 8-hour shift Monday - Friday 10-hour shift Monday - Thursday Night Shifts (based upon the needs of a project, when required) Dependent upon the needs of the job/project Work Location(s): Tri State Area State of New York Lower 48 States Requirements: Must be able to work in the United States for any employer Must be fluent in English Ability to be in a rotation for work travel in the lower 48 States from 1-4 weeks at a time. Possess a valid driver's license with a satisfactory record Required Skills Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred Perform and oversee the physical placement, removal, and modification of working and non-working telecommunications equipment. This includes fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems Ability to lead, train and mentor Level I & II installers on installation & decommission projects Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices Produce, read and interpret detailed specifications, drawings, and Method of Procedures (MOPs). Perform quality validation and complete required documentation. Resolve documentation discrepancies and ensure quality inspections are completed Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues Manage inventory and staging of equipment and materials Installation and dressing of CAT5/6 and fiber network cabling Performing basic network cable testing and DC power installation Adding/removing cabling on non-working & working equipment Supporting network testing and fiber prep work in network facilities Skill in utilizing test equipment for troubleshooting is required Strong problem-solving abilities and attention to detail Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable Responsibilities & Expectations You will be responsible and expected to perform the following: Material Handling: You will be involved in loading, unloading, and transporting various types of materials, tools and equipment of various types and weights for installing and decommissioning. Site Preparation: Safely secure and prepare work sites for installation & decommissioning activities, including setting up safety signage, barriers, and traffic control measures as needed. Installation & Decommission Assistance: Assist, with minimal supervision or independently, in the systematic installation & decommissioning of telecommunications equipment to include: Cabling, including copper, fiber optic and coaxial cables. Installing & removing equipment from equipment cabinets & racks, co-locations, & data centers. Installing & removing network infrastructure, including routers, servers, patch panels and other associated hardware. Maintain a clean and organized work area at job sites and in telecommunications facilities. Equipment Operation: Utilize and operate a variety of hand and power tools, and potentially heavy machinery, to assist with installations, demolition, material handling, and equipment removal. Site Restoration: Participate in the cleanup and restoration of work areas after installations & decommissioning, including filling and tamping holes and ensuring proper disposal of waste and debris. Working at Heights: For some aspects of installations & decommissions, you will need to climb ladders or use different types of lifts. Understanding Procedures & Processes: You will be expected to consume knowledge of established installation & decommissioning techniques for various types of projects. Continuous Learning: The telecommunications industry is constantly evolving, so a willingness to learn new technologies, techniques and being technically proficient is beneficial for career growth. Work Environment: May be exposed to varying environments Desired skills and qualifications Electrician Experience: Prior work or certification as a skilled electrician who has designed, installed, maintained and repaired electrical systems and equipment is beneficial. Prior Decommissioning Experience: Experience in telecommunications installations & decommissioning is beneficial. Certifications: Certifications in safety training, such as OSHA, or specialized equipment operation is advantageous. Associate's degree, bachelor's and any continuing education are a plus
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Client Technologies Technician - Advanced Onsite: Columbia, SC About the Job Duration: Long term Contract Position Location: Onsite: Columbia, SC Pay rate: Hourly Overview: Daily duties / responsibilities: Daily Responsibilities Manages Microsoft Endpoint Configuration Management environment, which includes Microsoft Best Practices while deploying software and patch management in accordance with agency and IT Services policy and procedures. Deploys Microsoft Windows operating system and patches, Microsoft Office Suite, and patches as well as other agency software as needed to maintain compliance with licenses and agency policies. Deploys DELL and other hardware patches to production servers, endpoints and hardware accessories as needed to maintain compliance with licenses and agency policies. Provides reports on the status of software deployments, versions, and patch levels for all servers, desktops, laptops, and tablets. Monitors Microsoft AppLocker settings and logs and recommends settings on servers and endpoints. Maintains open communication with Desktop Support Manager and IT Systems concerning Microsoft MECM environment and software deployment needs. Monitors Cloud Management Gateway. Assists with upgrading software on servers and endpoints devices to maintain compliance with vendor software life cycle, hardware life cycle, and schedule upgrades to software. Performs other related duties as required. Monthly Responsibilities Observes and checks on available hardware and software patches from DELL, Microsoft, and Recast for monthly patch management of servers, endpoints, and hardware accessories. Attend Endpoint Technician meeting each month. Required Skills: 3 years of experience with Microsoft Endpoint Configuration Management (MECM). 3 years of experience packaging software for Microsoft Endpoint Configuration Management (MECM) distribution to Windows Client using Bare Metal and Software Center. 3 years of experience with hardware and software patch management using Microsoft Endpoint Configuration Management (MECM) and DELL Client System Inventory Agent. 2 years of experience with Microsoft PowerShell. 1 year of experience with Microsoft Active Directory. 1 years of experience with Microsoft DNS. 1 years of experience with Microsoft DHCP scopes. 1 years of experience with Microsoft Sites and Services. Preferred Skills: 1. Experience with Microsoft AppLocker. 2. Experience with Microsoft Group Policy. 3. Experience with Microsoft Intune. 4. Experience with Microsoft Cloud Management Gateway. 5. Experience with Recast Server and Manage Right Click Tools. Education: Associate s degree or higher. Interview Process In person. A second interview may be requested. Interviews will be scheduled 3 to 4 days after the position closes unless is in emergency operations About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include: Paid Holidays/Paid Time Off (PTO) Medical/Dental Insurance Group Accident/Critical Illness Insurance Life Insurance 401 (K)
11/06/2026
Full time
Job Description Job Description Client Technologies Technician - Advanced Onsite: Columbia, SC About the Job Duration: Long term Contract Position Location: Onsite: Columbia, SC Pay rate: Hourly Overview: Daily duties / responsibilities: Daily Responsibilities Manages Microsoft Endpoint Configuration Management environment, which includes Microsoft Best Practices while deploying software and patch management in accordance with agency and IT Services policy and procedures. Deploys Microsoft Windows operating system and patches, Microsoft Office Suite, and patches as well as other agency software as needed to maintain compliance with licenses and agency policies. Deploys DELL and other hardware patches to production servers, endpoints and hardware accessories as needed to maintain compliance with licenses and agency policies. Provides reports on the status of software deployments, versions, and patch levels for all servers, desktops, laptops, and tablets. Monitors Microsoft AppLocker settings and logs and recommends settings on servers and endpoints. Maintains open communication with Desktop Support Manager and IT Systems concerning Microsoft MECM environment and software deployment needs. Monitors Cloud Management Gateway. Assists with upgrading software on servers and endpoints devices to maintain compliance with vendor software life cycle, hardware life cycle, and schedule upgrades to software. Performs other related duties as required. Monthly Responsibilities Observes and checks on available hardware and software patches from DELL, Microsoft, and Recast for monthly patch management of servers, endpoints, and hardware accessories. Attend Endpoint Technician meeting each month. Required Skills: 3 years of experience with Microsoft Endpoint Configuration Management (MECM). 3 years of experience packaging software for Microsoft Endpoint Configuration Management (MECM) distribution to Windows Client using Bare Metal and Software Center. 3 years of experience with hardware and software patch management using Microsoft Endpoint Configuration Management (MECM) and DELL Client System Inventory Agent. 2 years of experience with Microsoft PowerShell. 1 year of experience with Microsoft Active Directory. 1 years of experience with Microsoft DNS. 1 years of experience with Microsoft DHCP scopes. 1 years of experience with Microsoft Sites and Services. Preferred Skills: 1. Experience with Microsoft AppLocker. 2. Experience with Microsoft Group Policy. 3. Experience with Microsoft Intune. 4. Experience with Microsoft Cloud Management Gateway. 5. Experience with Recast Server and Manage Right Click Tools. Education: Associate s degree or higher. Interview Process In person. A second interview may be requested. Interviews will be scheduled 3 to 4 days after the position closes unless is in emergency operations About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include: Paid Holidays/Paid Time Off (PTO) Medical/Dental Insurance Group Accident/Critical Illness Insurance Life Insurance 401 (K)
Job Description Job Description Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies' core mission priorities, and meet the accelerating demand for access to space. Building on nearly 50 years of success, we deliver Payload & Protection Systems, Aero/Hydrodynamic Interstage Systems, and Propulsion & Launch Systems to more than 80 prime contractors supporting over 130 space and defense programs. In this hands-on role, you provide responsive Level 1 support across multiple sites, endpoints, collaboration tools, and daily operations within Infrastructure & Site Operations. You will resolve user issues, deploy and maintain devices, support Microsoft 365 environments, and keep assets and documentation accurate to ensure secure, standardized technology services for a fast-moving aerospace/defense organization. This position reports to the Director of IT. Responsibilities Triages, troubleshoots, resolves, and escalates incidents and requests through tickets, phone, Microsoft Teams, email, walk-up, and remote support; documents clearly and contributes to the knowledge base. Supports user issues across Windows, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), browsers, printers, virtual private network (VPN), passwords, access, and business applications with a professional, helpful approach. Images, configures, deploys, and troubleshoots endpoints and devices including laptops/desktops, monitors, docks, peripherals, mobile devices, shared workstations, and shop floor devices; handles provisioning for new hires, moves, role changes, and offboarding; supports patching, encryption, antivirus, and device health. Provides Level 1 collaboration support for Microsoft 365 Government Community Cloud High (GCC High), including meetings, calendaring, file sharing, email delivery, mailbox access, Teams audio/video, OneDrive sync, and SharePoint access; escalates complex access, compliance, or configuration issues. Delivers hands-on site support for conference rooms and audio/visual (AV), printers/scanners/badge and label printers, shop-floor workstations, and network-connected devices; performs basic troubleshooting for local connectivity, Wi Fi, cabling, phones, and end user access; supports onboarding of acquired/new sites and rapidly escalates site-impacting incidents. Maintains accurate asset records for laptops, desktops, monitors, docks, mobile devices, peripherals, and printers, including receiving, tagging, assignment, inventory validation, storage, refresh, return, retirement, and secure disposal/sanitization ; supports audits and reconciliation. Follows company security policies and procedures for support, endpoint handling, password resets, access requests, data protection, and physical security; supports Cybersecurity Maturity Model Certification (CMMC), Controlled Unclassified Information (CUI), Sarbanes-Oxley (SOX), audit, and cybersecurity readiness. Identifies and escalates phishing, malware, suspicious activity, and unauthorized software; assists with compliance checks, remediation, updates, evidence collection; ensures documentation supports auditability and operational control. Required Qualifications High school diploma or equivalent. 1-3 years of experience in information technology (IT) help desk, desktop, or field support. Working knowledge of Windows 10/11 and Microsoft 365. Basic networking knowledge: Wi Fi, Ethernet, virtual private network (VPN), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Internet Protocol (IP). Experience with ticketing systems and clear documentation. Strong customer service with the ability to follow procedures and escalate appropriately. Ability to manage multiple priorities. Preferred Qualifications Associate degree or technical coursework. Experience in aerospace, defense, manufacturing, or regulated environments. Experience with Microsoft 365 GCC High. Exposure to Active Directory, Microsoft Entra ID/Azure Active Directory (Azure AD), Microsoft Intune, Autopilot, Microsoft System Center Configuration Manager (SCCM), and Microsoft Defender for Endpoint. Experience with conference rooms/Teams Rooms and printer/scanner/badge/label devices. Familiarity with National Institute of Standards and Technology (NIST) Special Publication , Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI), and Sarbanes-Oxley (SOX). Certifications such as Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft, and Information Technology Infrastructure Library (ITIL) Foundation. Experience with Information Technology Service Management (ITSM) tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk. Physical Requirements Ability to lift and move IT equipment as needed. The essential functions of this position must be performed with or without reasonable accommodation. Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off Health Savings Account (HSA) with company contribution Flexible Spending Accounts (FSA) Company paid life and AD&D insurance Short and long term disability coverage Tuition reimbursement Karman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
11/06/2026
Full time
Job Description Job Description Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies' core mission priorities, and meet the accelerating demand for access to space. Building on nearly 50 years of success, we deliver Payload & Protection Systems, Aero/Hydrodynamic Interstage Systems, and Propulsion & Launch Systems to more than 80 prime contractors supporting over 130 space and defense programs. In this hands-on role, you provide responsive Level 1 support across multiple sites, endpoints, collaboration tools, and daily operations within Infrastructure & Site Operations. You will resolve user issues, deploy and maintain devices, support Microsoft 365 environments, and keep assets and documentation accurate to ensure secure, standardized technology services for a fast-moving aerospace/defense organization. This position reports to the Director of IT. Responsibilities Triages, troubleshoots, resolves, and escalates incidents and requests through tickets, phone, Microsoft Teams, email, walk-up, and remote support; documents clearly and contributes to the knowledge base. Supports user issues across Windows, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), browsers, printers, virtual private network (VPN), passwords, access, and business applications with a professional, helpful approach. Images, configures, deploys, and troubleshoots endpoints and devices including laptops/desktops, monitors, docks, peripherals, mobile devices, shared workstations, and shop floor devices; handles provisioning for new hires, moves, role changes, and offboarding; supports patching, encryption, antivirus, and device health. Provides Level 1 collaboration support for Microsoft 365 Government Community Cloud High (GCC High), including meetings, calendaring, file sharing, email delivery, mailbox access, Teams audio/video, OneDrive sync, and SharePoint access; escalates complex access, compliance, or configuration issues. Delivers hands-on site support for conference rooms and audio/visual (AV), printers/scanners/badge and label printers, shop-floor workstations, and network-connected devices; performs basic troubleshooting for local connectivity, Wi Fi, cabling, phones, and end user access; supports onboarding of acquired/new sites and rapidly escalates site-impacting incidents. Maintains accurate asset records for laptops, desktops, monitors, docks, mobile devices, peripherals, and printers, including receiving, tagging, assignment, inventory validation, storage, refresh, return, retirement, and secure disposal/sanitization ; supports audits and reconciliation. Follows company security policies and procedures for support, endpoint handling, password resets, access requests, data protection, and physical security; supports Cybersecurity Maturity Model Certification (CMMC), Controlled Unclassified Information (CUI), Sarbanes-Oxley (SOX), audit, and cybersecurity readiness. Identifies and escalates phishing, malware, suspicious activity, and unauthorized software; assists with compliance checks, remediation, updates, evidence collection; ensures documentation supports auditability and operational control. Required Qualifications High school diploma or equivalent. 1-3 years of experience in information technology (IT) help desk, desktop, or field support. Working knowledge of Windows 10/11 and Microsoft 365. Basic networking knowledge: Wi Fi, Ethernet, virtual private network (VPN), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Internet Protocol (IP). Experience with ticketing systems and clear documentation. Strong customer service with the ability to follow procedures and escalate appropriately. Ability to manage multiple priorities. Preferred Qualifications Associate degree or technical coursework. Experience in aerospace, defense, manufacturing, or regulated environments. Experience with Microsoft 365 GCC High. Exposure to Active Directory, Microsoft Entra ID/Azure Active Directory (Azure AD), Microsoft Intune, Autopilot, Microsoft System Center Configuration Manager (SCCM), and Microsoft Defender for Endpoint. Experience with conference rooms/Teams Rooms and printer/scanner/badge/label devices. Familiarity with National Institute of Standards and Technology (NIST) Special Publication , Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI), and Sarbanes-Oxley (SOX). Certifications such as Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft, and Information Technology Infrastructure Library (ITIL) Foundation. Experience with Information Technology Service Management (ITSM) tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk. Physical Requirements Ability to lift and move IT equipment as needed. The essential functions of this position must be performed with or without reasonable accommodation. Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off Health Savings Account (HSA) with company contribution Flexible Spending Accounts (FSA) Company paid life and AD&D insurance Short and long term disability coverage Tuition reimbursement Karman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
Job Description Job Description Position Overview: This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers. Roles & Responsibilities: Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems, including mobile and portable subscriber equipment. Maintain communications console equipment, diagnose, and repair public address systems, emergency vehicle siren, and lighting systems. Install, maintain, and repair base systems, repeaters, remote controls, multiplexers, antenna systems, microwave systems, battery backup systems, and solar power systems. Willingness to work after normal business hours when necessary. Assist with training of Apprentices and Journeyman Technicians when necessary. Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems. This can be done in person, over the phone, via email, or at the company's shop location. Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations. Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment. Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met. Prepare quotes and bids for customer projects. Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols. Perform wireless communications system programming according to industry practices and vendor criteria. Install radio and wireless mobile and base communications systems following industry practices and vendor criteria. Maintain availability to work Monday through Friday from 8 a.m. to 5 p.m. Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice. Be willing to travel, which may include local daily travel or overnight stays. Education and/or Experience: Three to five years of experience in 2-way radio and wireless communication systems theory. Proficient in computer usage, troubleshooting, diagnostics, and repair of complex communication systems. An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required. Experience in diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers. Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications. Licenses, Certifications: An industry license (FCC, FICA or NARTE). A valid driver license and insurability in the state of employment. CET or NABER certification. Company Overview: Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Disclaimer: Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Company Description Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Day Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship. Company Description Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Day Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship.
11/06/2026
Full time
Job Description Job Description Position Overview: This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers. Roles & Responsibilities: Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems, including mobile and portable subscriber equipment. Maintain communications console equipment, diagnose, and repair public address systems, emergency vehicle siren, and lighting systems. Install, maintain, and repair base systems, repeaters, remote controls, multiplexers, antenna systems, microwave systems, battery backup systems, and solar power systems. Willingness to work after normal business hours when necessary. Assist with training of Apprentices and Journeyman Technicians when necessary. Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems. This can be done in person, over the phone, via email, or at the company's shop location. Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations. Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment. Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met. Prepare quotes and bids for customer projects. Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols. Perform wireless communications system programming according to industry practices and vendor criteria. Install radio and wireless mobile and base communications systems following industry practices and vendor criteria. Maintain availability to work Monday through Friday from 8 a.m. to 5 p.m. Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice. Be willing to travel, which may include local daily travel or overnight stays. Education and/or Experience: Three to five years of experience in 2-way radio and wireless communication systems theory. Proficient in computer usage, troubleshooting, diagnostics, and repair of complex communication systems. An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required. Experience in diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers. Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications. Licenses, Certifications: An industry license (FCC, FICA or NARTE). A valid driver license and insurability in the state of employment. CET or NABER certification. Company Overview: Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Disclaimer: Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Company Description Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Day Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship. Company Description Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions. Day Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship.
Job Description Job Description Senior Physical Electronic Security Technician - Data Centers Location: North Carolina Department: Physical Security / Critical Infrastructure Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the LenelS2 OnGuard platform, to install and commision critical security infrastructure within new construction data center environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and lifecycle upgrades while ensuring the highest standards of security, reliability, and compliance expected within hyperscale and enterprise data centers. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, vendors, project managers, and security operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform basic programming, configuration, and diagnostics of Lenel OnGuard access control systems. Configure and maintain: Intelligent Controllers Access panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Maintain enterprise IP video surveillance platforms and associated hardware. Configure camera networks, recording servers, storage systems, and video analytics. Diagnose hardware, firmware, software, and communication failures. Data Center Security Infrastructure Support physical security systems protecting mission-critical data center facilities. Maintain strict compliance with customer security standards and change management processes. Work within highly controlled production environments with zero-tolerance for unnecessary downtime. Perform maintenance activities while minimizing operational impact. Understand redundancy requirements for: Controllers Network infrastructure Power systems Security servers Support security upgrades during maintenance windows. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Management Systems (BMS) Fire Alarm Interfaces Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE, and fiber infrastructure. Installation & Commissioning Lead field installation activities for new security deployments. Read and interpret: Construction drawings Security risers Wiring diagrams Floor plans Sequence of operations Install and terminate: Cat6 Fiber optic cabling Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, acceptance testing, and system turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to emergency service calls. Diagnose complex system failures. Replace defective hardware. Perform firmware and software upgrades. Document repairs and maintain accurate service records. Leadership Mentor junior technicians. Lead small installation and service teams. Coordinate with project managers and security operations personnel. Provide technical guidance during complex troubleshooting activities. Ensure installations meet company quality standards and applicable codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of experience with Lenel OnGuard . Extensive experience supporting security systems in mission-critical data center environments. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs PoE Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Experience working under formal change control procedures. Ability to read electrical and low-voltage construction drawings. Excellent customer communication and documentation skills. Preferred Qualifications Current LenelS2 OnGuard Certification (Associate, Professional, or Expert) Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience with intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion Knowledge of data center operational standards. OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control or VMS platforms. Experience working in hyperscale cloud data centers. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies UPS Systems Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in active construction and mission-critical operational environments. Ability to participate in after-hours maintenance windows and on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions with minimal disruption to critical operations. They serve as the technical expert for Lenel OnGuard systems, proactively resolve complex issues, ensure compliance with data center security standards, and provide leadership that enhances team performance and customer confidence. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
11/06/2026
Full time
Job Description Job Description Senior Physical Electronic Security Technician - Data Centers Location: North Carolina Department: Physical Security / Critical Infrastructure Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the LenelS2 OnGuard platform, to install and commision critical security infrastructure within new construction data center environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and lifecycle upgrades while ensuring the highest standards of security, reliability, and compliance expected within hyperscale and enterprise data centers. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, vendors, project managers, and security operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform basic programming, configuration, and diagnostics of Lenel OnGuard access control systems. Configure and maintain: Intelligent Controllers Access panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Maintain enterprise IP video surveillance platforms and associated hardware. Configure camera networks, recording servers, storage systems, and video analytics. Diagnose hardware, firmware, software, and communication failures. Data Center Security Infrastructure Support physical security systems protecting mission-critical data center facilities. Maintain strict compliance with customer security standards and change management processes. Work within highly controlled production environments with zero-tolerance for unnecessary downtime. Perform maintenance activities while minimizing operational impact. Understand redundancy requirements for: Controllers Network infrastructure Power systems Security servers Support security upgrades during maintenance windows. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Management Systems (BMS) Fire Alarm Interfaces Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE, and fiber infrastructure. Installation & Commissioning Lead field installation activities for new security deployments. Read and interpret: Construction drawings Security risers Wiring diagrams Floor plans Sequence of operations Install and terminate: Cat6 Fiber optic cabling Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, acceptance testing, and system turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to emergency service calls. Diagnose complex system failures. Replace defective hardware. Perform firmware and software upgrades. Document repairs and maintain accurate service records. Leadership Mentor junior technicians. Lead small installation and service teams. Coordinate with project managers and security operations personnel. Provide technical guidance during complex troubleshooting activities. Ensure installations meet company quality standards and applicable codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of experience with Lenel OnGuard . Extensive experience supporting security systems in mission-critical data center environments. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs PoE Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Experience working under formal change control procedures. Ability to read electrical and low-voltage construction drawings. Excellent customer communication and documentation skills. Preferred Qualifications Current LenelS2 OnGuard Certification (Associate, Professional, or Expert) Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience with intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion Knowledge of data center operational standards. OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control or VMS platforms. Experience working in hyperscale cloud data centers. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies UPS Systems Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in active construction and mission-critical operational environments. Ability to participate in after-hours maintenance windows and on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions with minimal disruption to critical operations. They serve as the technical expert for Lenel OnGuard systems, proactively resolve complex issues, ensure compliance with data center security standards, and provide leadership that enhances team performance and customer confidence. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
Job Description Job Description Senior Physical Electronic Security Technician - Commercial Enterprise Systems Location: Colorado Department: Physical Security / Commercial Systems Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the e nterprise access control platforms, to install, service, and maintain commercial electronic security systems across a wide range of enterprise environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and system upgrades while ensuring the highest standards of quality, reliability, and customer satisfaction. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, project managers, vendors, and internal operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform advanced programming, configuration, and diagnostics of access control systems. Configure and maintain: Intelligent controllers Access control panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Install and support enterprise IP video surveillance platforms and associated hardware. Configure cameras, recording servers, video storage, and analytics. Diagnose hardware, firmware, software, and communication failures. Commercial Enterprise Security Infrastructure Install and service integrated electronic security systems for commercial office buildings, healthcare facilities, educational campuses, manufacturing facilities, municipal buildings, and other enterprise environments. Coordinate system upgrades, expansions, and service activities with customers while minimizing disruption to daily operations. Perform system commissioning and acceptance testing for new construction and retrofit projects. Ensure installations comply with customer specifications, manufacturer requirements, and industry best practices. Support service calls, preventative maintenance programs, and emergency repair requests. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Automation Systems (BAS) Fire Alarm Interfaces Intercom and Communications Systems Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE infrastructure, and fiber optic networks. Installation & Commissioning Lead field installation activities for new security system deployments. Read and interpret: Construction drawings Security riser diagrams Wiring diagrams Floor plans Sequences of operation Install and terminate: Category cable Fiber optic cable Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, customer acceptance testing, training, and project turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to scheduled and emergency service calls. Diagnose complex hardware and software failures. Replace defective equipment and perform firmware and software upgrades. Complete service reports and maintain accurate documentation of all work performed. Leadership Mentor junior technicians. Lead installation and service teams on commercial projects. Coordinate with project managers, general contractors, customer representatives, and subcontractors. Provide technical guidance during complex installations and troubleshooting activities. Ensure installations meet company quality standards, manufacturer specifications, and applicable electrical and life safety codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of advanced experience with Lenel OnGuard, CCure, Genetec, or ProWatch Systems . Extensive experience with commercial enterprise security systems including access control, video surveillance, intrusion detection, and integrated security platforms. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs Power over Ethernet (PoE) Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Ability to read electrical and low-voltage construction drawings. Excellent customer communication, organization, and documentation skills. Preferred Qualifications Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience integrating intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control, video management, or intrusion detection platforms. Experience managing customer-facing service projects and leading installation teams. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Intrusion Detection Systems Intercom Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in occupied commercial buildings, construction sites, and secure facilities. Ability to participate in after-hours service calls, project cutovers, and occasional on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions that exceed customer expectations. They serve as a technical expert for enterprise security systems, proactively resolve complex issues, ensure projects are completed safely and efficiently, and provide leadership that enhances team performance and customer confidence. Through technical excellence, professionalism, and a commitment to quality, they help reinforce Justified Technology's reputation as a trusted provider of integrated commercial security solutions. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
11/06/2026
Full time
Job Description Job Description Senior Physical Electronic Security Technician - Commercial Enterprise Systems Location: Colorado Department: Physical Security / Commercial Systems Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the e nterprise access control platforms, to install, service, and maintain commercial electronic security systems across a wide range of enterprise environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and system upgrades while ensuring the highest standards of quality, reliability, and customer satisfaction. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, project managers, vendors, and internal operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform advanced programming, configuration, and diagnostics of access control systems. Configure and maintain: Intelligent controllers Access control panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Install and support enterprise IP video surveillance platforms and associated hardware. Configure cameras, recording servers, video storage, and analytics. Diagnose hardware, firmware, software, and communication failures. Commercial Enterprise Security Infrastructure Install and service integrated electronic security systems for commercial office buildings, healthcare facilities, educational campuses, manufacturing facilities, municipal buildings, and other enterprise environments. Coordinate system upgrades, expansions, and service activities with customers while minimizing disruption to daily operations. Perform system commissioning and acceptance testing for new construction and retrofit projects. Ensure installations comply with customer specifications, manufacturer requirements, and industry best practices. Support service calls, preventative maintenance programs, and emergency repair requests. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Automation Systems (BAS) Fire Alarm Interfaces Intercom and Communications Systems Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE infrastructure, and fiber optic networks. Installation & Commissioning Lead field installation activities for new security system deployments. Read and interpret: Construction drawings Security riser diagrams Wiring diagrams Floor plans Sequences of operation Install and terminate: Category cable Fiber optic cable Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, customer acceptance testing, training, and project turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to scheduled and emergency service calls. Diagnose complex hardware and software failures. Replace defective equipment and perform firmware and software upgrades. Complete service reports and maintain accurate documentation of all work performed. Leadership Mentor junior technicians. Lead installation and service teams on commercial projects. Coordinate with project managers, general contractors, customer representatives, and subcontractors. Provide technical guidance during complex installations and troubleshooting activities. Ensure installations meet company quality standards, manufacturer specifications, and applicable electrical and life safety codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of advanced experience with Lenel OnGuard, CCure, Genetec, or ProWatch Systems . Extensive experience with commercial enterprise security systems including access control, video surveillance, intrusion detection, and integrated security platforms. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs Power over Ethernet (PoE) Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Ability to read electrical and low-voltage construction drawings. Excellent customer communication, organization, and documentation skills. Preferred Qualifications Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience integrating intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control, video management, or intrusion detection platforms. Experience managing customer-facing service projects and leading installation teams. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Intrusion Detection Systems Intercom Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in occupied commercial buildings, construction sites, and secure facilities. Ability to participate in after-hours service calls, project cutovers, and occasional on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions that exceed customer expectations. They serve as a technical expert for enterprise security systems, proactively resolve complex issues, ensure projects are completed safely and efficiently, and provide leadership that enhances team performance and customer confidence. Through technical excellence, professionalism, and a commitment to quality, they help reinforce Justified Technology's reputation as a trusted provider of integrated commercial security solutions. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
Job Description Job Description WE'RE HIRING DATA CENTER TECHNICIANS - LEVEL 1, 2 & 3 We are looking for skilled and motivated professionals for multiple Data Center Technician positions to support data center infrastructure deployment and operations across the USA. Technician 1 - Associate Data Center Technician Basic rack support, equipment positioning, labeling, and cable installation assistance Equipment handling and documentation Technician 2 - Data Center Services Technician Rack-and-stack, copper and fiber cabling, and power connectivity Equipment installation, provisioning, testing, and troubleshooting Technician 3 - Senior Data Center Technician / Lead Lead onsite technicians and coordinate installation activities Advanced testing, troubleshooting, quality checks, and team supervision Location: USA Eligibility: Open to US citizens only. Candidates with experience in data centers, structured cabling, telecommunications, fiber optics, or IT infrastructure are encouraged to apply. Interested candidates can share their updated resumes. Know someone who would be a great fit? Tag them or share this opportunity! Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers. Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers.
11/06/2026
Full time
Job Description Job Description WE'RE HIRING DATA CENTER TECHNICIANS - LEVEL 1, 2 & 3 We are looking for skilled and motivated professionals for multiple Data Center Technician positions to support data center infrastructure deployment and operations across the USA. Technician 1 - Associate Data Center Technician Basic rack support, equipment positioning, labeling, and cable installation assistance Equipment handling and documentation Technician 2 - Data Center Services Technician Rack-and-stack, copper and fiber cabling, and power connectivity Equipment installation, provisioning, testing, and troubleshooting Technician 3 - Senior Data Center Technician / Lead Lead onsite technicians and coordinate installation activities Advanced testing, troubleshooting, quality checks, and team supervision Location: USA Eligibility: Open to US citizens only. Candidates with experience in data centers, structured cabling, telecommunications, fiber optics, or IT infrastructure are encouraged to apply. Interested candidates can share their updated resumes. Know someone who would be a great fit? Tag them or share this opportunity! Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers. Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers.
Edgewater Federal Solutions, Inc.
Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
11/06/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
