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Delivery Manager With E-commerce and Cruise domain experience
Xebia Fort Lauderdale, Florida
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
11/14/2026
Full time
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
Systems Engineer, Senior - Secret
DCS Corp Bedford, Massachusetts
DCS has an exciting opportunity for a Senior Systems Engineer providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson Air Force Base, OH with geographically separated operating units CONUS and OCONUS. This position supports the Advanced E7 Development and the FMS Division, supporting the Royal Saudi Air Force, as part of the International Airborne Battle Management Command and Control (FMS) Division; AFLMC(WIW). The WIW Division located at Tinker AFB (OK), and Hanscom AFB (MA), with dispersed support at Eglin AFB, Seattle WA, San Antonio TX and several OCONUS positions. This position specifically supports the Foreign Military Sales (FMS) Japan Program Office. This is a full-time position located at Hanscom Air Force Base, MA. Essential Job Functions: Duties include, but not limited to: Conduct comprehensive program portfolio reviews to evaluate and recommend alternative plans, enhance systems engineering processes, manage and sustain technical baselines, and design/perform system-level tests to ensure subsystem and system performance aligns with approved specifications. Review and evaluate alternative plans, systems engineering programs, designs, and test results to verify subsystem and system performance compliance with program specifications. Prepare technical documentation defining and recommending system/subsystem characteristics, management reports, and technical presentations for planning, implementation, and corrective actions, applying engineering economy principles. Perform system validations, including criteria and procedure development, and analyze/evaluate major engineering system results. Provide engineering, technical support, and training for programs/initiatives, including acquisition, development, integration, sustainment, evolution, deployment, fielding, installation, and operations oversight. Support risk management activities in alignment with Air Force Systems Engineering Assessment Model (AF SEAM) processes. Conduct formal trade studies considering engineering performance, effectiveness, cost-performance balance, lifecycle cost, reliability, maintainability, risk, and schedule. Offer technical recommendations through reviews, studies, audits, evaluations, analyses, procedural guidance, and documentation, supporting engineering Integrated Product Teams (IPTs). Analyze proposals to compare and quantify technical feasibility, compatibility, and cost-effectiveness of proposed systems and components. Concepts and Requirements Analysis: Review and analyze key documents, including Initial Capabilities Documents (ICDs), Capability Development Documents (CDDs), Capability Production Documents (CPDs), and Analyses of Alternatives (AoAs). Conduct assessments of military utility, operational concepts (CONOPs), technology development strategies, functional configuration audits (FCAs), physical configuration audits (PCAs), and technology standards profiles. Analyze system concepts and user requirements entered into system requirements baselines (functional, allocated, and product). Engineering Process Support: Assist in material solution analysis, technology development, engineering, manufacturing, production, deployment, and operations support. Provide support for engineering technical processes, including version/configuration control, requirements analysis, architecture design, implementation, integration, verification, validation, and decision analysis. Perform risk, configuration, technical data, and interface management, as well as technical planning and assessments. Technical Reviews and Documentation: Support planning and execution of technical reviews (e.g., System Requirements Review, Technology Readiness Assessments) and develop associated documentation (e.g., Systems Engineering Plan, Risk Management Plan). Develop systems engineering documentation, ensuring understanding of systems-of-systems interactions, configuration management, technical data packages, and acquisition/sustainment engineering processes. Travel: 10% Required Skills: Due to the sensitivity of the customer, U.S. citizenship is required. Must have a Secret Clearance. Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD OR 15 years of directly related experience, 8 of which must be in the DoD. Desired Skills: Technical Skills Systems engineering expertise across documentation, requirements development, and CDRL review processes Strong capability in evaluating alternative technical plans, architectures, and engineering designs Experience conducting system-level testing, validations, FCAs/PCAs, and ensuring subsystem/system compliance with specifications Skilled in preparing technical documentation, management reports, and technical presentations for planning and corrective actions Proficiency in risk management aligned with AF SEAM, configuration/version control, and interface/technical data management Ability to perform trade studies balancing performance, lifecycle cost, reliability, maintainability, schedule, and risk Competence in analyzing ICDs, CDDs, CPDs, AoAs, and translating concepts and operational requirements into system baselines Interpersonal Skills Strong communication capabilities with clear, concise, and technically accurate messaging across diverse stakeholder groups Proactive, organized, and detail-oriented leadership style with the ability to drive outcomes without direct authority Demonstrated ability to build and maintain professional relationships within cross-functional and international environments High adaptability and situational awareness when navigating complex, multi-stakeholder modernization programs Effective collaborator within engineering IPTs, facilitating consensus, alignment, and informed decision-making Strong problem-solving abilities with a self-starter mindset, capable of independently identifying issues and recommending solutions Ability to lead through influence by fostering cooperation, transparency, and shared ownership of engineering objectives Pay Range and Benefits: There are a variety of factors that can influence salary at DCS Corp, including but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The proposed salary range for this position is: Salary Range: $123,639 - $170,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits.
11/14/2026
Full time
DCS has an exciting opportunity for a Senior Systems Engineer providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson Air Force Base, OH with geographically separated operating units CONUS and OCONUS. This position supports the Advanced E7 Development and the FMS Division, supporting the Royal Saudi Air Force, as part of the International Airborne Battle Management Command and Control (FMS) Division; AFLMC(WIW). The WIW Division located at Tinker AFB (OK), and Hanscom AFB (MA), with dispersed support at Eglin AFB, Seattle WA, San Antonio TX and several OCONUS positions. This position specifically supports the Foreign Military Sales (FMS) Japan Program Office. This is a full-time position located at Hanscom Air Force Base, MA. Essential Job Functions: Duties include, but not limited to: Conduct comprehensive program portfolio reviews to evaluate and recommend alternative plans, enhance systems engineering processes, manage and sustain technical baselines, and design/perform system-level tests to ensure subsystem and system performance aligns with approved specifications. Review and evaluate alternative plans, systems engineering programs, designs, and test results to verify subsystem and system performance compliance with program specifications. Prepare technical documentation defining and recommending system/subsystem characteristics, management reports, and technical presentations for planning, implementation, and corrective actions, applying engineering economy principles. Perform system validations, including criteria and procedure development, and analyze/evaluate major engineering system results. Provide engineering, technical support, and training for programs/initiatives, including acquisition, development, integration, sustainment, evolution, deployment, fielding, installation, and operations oversight. Support risk management activities in alignment with Air Force Systems Engineering Assessment Model (AF SEAM) processes. Conduct formal trade studies considering engineering performance, effectiveness, cost-performance balance, lifecycle cost, reliability, maintainability, risk, and schedule. Offer technical recommendations through reviews, studies, audits, evaluations, analyses, procedural guidance, and documentation, supporting engineering Integrated Product Teams (IPTs). Analyze proposals to compare and quantify technical feasibility, compatibility, and cost-effectiveness of proposed systems and components. Concepts and Requirements Analysis: Review and analyze key documents, including Initial Capabilities Documents (ICDs), Capability Development Documents (CDDs), Capability Production Documents (CPDs), and Analyses of Alternatives (AoAs). Conduct assessments of military utility, operational concepts (CONOPs), technology development strategies, functional configuration audits (FCAs), physical configuration audits (PCAs), and technology standards profiles. Analyze system concepts and user requirements entered into system requirements baselines (functional, allocated, and product). Engineering Process Support: Assist in material solution analysis, technology development, engineering, manufacturing, production, deployment, and operations support. Provide support for engineering technical processes, including version/configuration control, requirements analysis, architecture design, implementation, integration, verification, validation, and decision analysis. Perform risk, configuration, technical data, and interface management, as well as technical planning and assessments. Technical Reviews and Documentation: Support planning and execution of technical reviews (e.g., System Requirements Review, Technology Readiness Assessments) and develop associated documentation (e.g., Systems Engineering Plan, Risk Management Plan). Develop systems engineering documentation, ensuring understanding of systems-of-systems interactions, configuration management, technical data packages, and acquisition/sustainment engineering processes. Travel: 10% Required Skills: Due to the sensitivity of the customer, U.S. citizenship is required. Must have a Secret Clearance. Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD OR 15 years of directly related experience, 8 of which must be in the DoD. Desired Skills: Technical Skills Systems engineering expertise across documentation, requirements development, and CDRL review processes Strong capability in evaluating alternative technical plans, architectures, and engineering designs Experience conducting system-level testing, validations, FCAs/PCAs, and ensuring subsystem/system compliance with specifications Skilled in preparing technical documentation, management reports, and technical presentations for planning and corrective actions Proficiency in risk management aligned with AF SEAM, configuration/version control, and interface/technical data management Ability to perform trade studies balancing performance, lifecycle cost, reliability, maintainability, schedule, and risk Competence in analyzing ICDs, CDDs, CPDs, AoAs, and translating concepts and operational requirements into system baselines Interpersonal Skills Strong communication capabilities with clear, concise, and technically accurate messaging across diverse stakeholder groups Proactive, organized, and detail-oriented leadership style with the ability to drive outcomes without direct authority Demonstrated ability to build and maintain professional relationships within cross-functional and international environments High adaptability and situational awareness when navigating complex, multi-stakeholder modernization programs Effective collaborator within engineering IPTs, facilitating consensus, alignment, and informed decision-making Strong problem-solving abilities with a self-starter mindset, capable of independently identifying issues and recommending solutions Ability to lead through influence by fostering cooperation, transparency, and shared ownership of engineering objectives Pay Range and Benefits: There are a variety of factors that can influence salary at DCS Corp, including but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The proposed salary range for this position is: Salary Range: $123,639 - $170,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits.
IT Systems Engineer
HTC Global Services Inc Westerville, Ohio
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/14/2026
Full time
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Amazon Data Services, Inc.
Transmission System Manager, AWS Energy Team
Amazon Data Services, Inc. Seattle, Washington
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
11/14/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Amazon Data Services, Inc.
Transmission System Manager, AWS Energy Team
Amazon Data Services, Inc. Seattle, Washington
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
11/14/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
LBCT LLC
Senior Manager, Network Infrastructure & Services
LBCT LLC Long Beach, California
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/14/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
Reimbursement Specialist - Insurance Verification (UTMC Program)
Helen Ross McNabb Center Knoxville, Tennessee
Job Description Job Description Reimbursement Specialist - Insurance Verification (UTMC Program) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist - Insurance Verification (UTMC Program) today! The Reimbursement Specialist - Insurance Verification (UTMC Program) JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES/RESPONSIBILITIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Reviews the center's Commercial Notification Forms and returns an Insurance Verification Forms to the requesting staff within designated program timeframe. Verifies insurance information is up to date for the next day's client roster and updates any applicable pop-ups in the system For new clients, gives contact information, obtain client photo, updates the EMR with correct information and ensures the appropriate intake packet paperwork has been signed and verified to ensure clients understanding of policies. Prepares and updates the designated facility facesheets with insurance issues, patient responsibilities, outstanding balances, and any non-payment status changes for the next day and places them in HIPAA compliant blue folders for the appropriate providers. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all problems related to insurance verification. Advises other departments of updated or new insurance information as needed. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Review and update the Non-Payment status documents for both Med appointments and Therapy appointments Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and responds accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Communicates with clients regarding any benefit and/or billing questions they may have. Performs specified client benefit duties to ensure all required information is obtained for insurance verification, billing, and claims follow-up. Collects all client responsibility balances via cash, check, money order or credit card and issues receipts for payments. Assists in determining proper courses of action for successful resolution to insurance issues. Completes all program related paperwork required for reporting purposes. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Reviews patient bills for accuracy and completeness and obtains any missing information. Sets up patient payment plans and works collection accounts. Submits monthly recommendations to supervisor for write-offs with complete documentation by first of the following month all while following the A/R Reference Guide on how to complete write offs. Performs additional duties as requested by Team Leads or Management Team. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATIONS Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of insurance guidelines for all Commercial, Medicare, Medicare Advantage, TennCare, Federal Medicaid and Private Pay financial classes. Exceptional customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Maintain a good understanding of the state, federal, and payer guidelines on billings, collections, refunds, and overpayments. Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possess effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. COMPENSATION: Starting salary for this position is approximately $19.54/hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technical Competency : Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist - Insurance Verification (UTMC Program) Experience: Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Education / License : High school diploma or equivalent required. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 19.54-19.54 Hourly Wage PI73f2ce5-
11/14/2026
Full time
Job Description Job Description Reimbursement Specialist - Insurance Verification (UTMC Program) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist - Insurance Verification (UTMC Program) today! The Reimbursement Specialist - Insurance Verification (UTMC Program) JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES/RESPONSIBILITIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Reviews the center's Commercial Notification Forms and returns an Insurance Verification Forms to the requesting staff within designated program timeframe. Verifies insurance information is up to date for the next day's client roster and updates any applicable pop-ups in the system For new clients, gives contact information, obtain client photo, updates the EMR with correct information and ensures the appropriate intake packet paperwork has been signed and verified to ensure clients understanding of policies. Prepares and updates the designated facility facesheets with insurance issues, patient responsibilities, outstanding balances, and any non-payment status changes for the next day and places them in HIPAA compliant blue folders for the appropriate providers. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all problems related to insurance verification. Advises other departments of updated or new insurance information as needed. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Review and update the Non-Payment status documents for both Med appointments and Therapy appointments Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and responds accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Communicates with clients regarding any benefit and/or billing questions they may have. Performs specified client benefit duties to ensure all required information is obtained for insurance verification, billing, and claims follow-up. Collects all client responsibility balances via cash, check, money order or credit card and issues receipts for payments. Assists in determining proper courses of action for successful resolution to insurance issues. Completes all program related paperwork required for reporting purposes. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Reviews patient bills for accuracy and completeness and obtains any missing information. Sets up patient payment plans and works collection accounts. Submits monthly recommendations to supervisor for write-offs with complete documentation by first of the following month all while following the A/R Reference Guide on how to complete write offs. Performs additional duties as requested by Team Leads or Management Team. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATIONS Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of insurance guidelines for all Commercial, Medicare, Medicare Advantage, TennCare, Federal Medicaid and Private Pay financial classes. Exceptional customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Maintain a good understanding of the state, federal, and payer guidelines on billings, collections, refunds, and overpayments. Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possess effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. COMPENSATION: Starting salary for this position is approximately $19.54/hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technical Competency : Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist - Insurance Verification (UTMC Program) Experience: Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Education / License : High school diploma or equivalent required. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 19.54-19.54 Hourly Wage PI73f2ce5-
Datacenter Operations Technician ONSITE
MOEM IT SERVICES LLC Colleyville, Texas
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
11/13/2026
Full time
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
LBCT LLC
Senior Manager, Network Infrastructure & Services - $130000 - $150000 Yearly Salary
LBCT LLC Long Beach, California
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
LBCT LLC
Senior Manager, Network Infrastructure & Services
LBCT LLC Long Beach, California
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
Datacenter Operations Technician ONSITE
MOEM IT SERVICES LLC Colleyville, Texas
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
11/06/2026
Full time
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
Network Engineer C. Advanced (RFQ) - hybrid Tallahassee, FL
Novalink Solutions LLC Tallahassee, Florida
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
09/30/2026
Full time
Job Description Job Description 4. Scope of Servies The Florida Department of Transportation, Office of Information Technology (OIT) - Integration Services is in search of a Senior Network Engineer to play a key role in assisting the Office of Information Technology in the establishment of new integration methods and standards, along with implementing system integrations, according to those established methods and standards. Duties and Responsibilities will include but are not limited to: 1. Perform security administration to configure and document firewall infrastructure access rules and work with peripheral network components in the technology environment with Palo Alto, Checkpoint and Global Protect VPNs. 2. Firewall deployments, rule migrations, firewall administration and converting existing rule based policies onto new platforms. 3. Works with critical core network infrastructure devices like Next Gen Firewall, VPNs, log collectors and monitors which play a crucial role in security for our IT environment. 4. Works with cloud network infrastructure to configure firewall, security policies and monitor network traffic. 5. Develop and maintain documentation following NIST guidelines. 6. Project Manager; 7. Data Administration; 5 Education Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Preferred Certifications (PCNSE, CISSP, CCNP, CCIE) 6. Experience 1. Typically have 5 to 10 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration 2. Three to five years of experience with information security tools based on NIST standards. 3. Requires knowledge of security issues, techniques, and implications across all existing computer platforms. Preference given for experience with NGFW Palo Alto or Checkpoint security products. 4. Experience using schematic diagramming tools to map infrastructure layouts. 7 Primary Job Duties/ Tasks Senior Network Engineer - Job Duties 1. Develops, implements, and manages enterprise security solutions across multiple IT functional areas, including network infrastructure, data, systems, cloud environments, telecommunications, and Web-based services. Designs and maintains secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls. 2. Develops, implements, and maintains enterprise security policies, standards, procedures, and technical controls governing user authentication, privileged access, network access, security monitoring, vulnerability management, firewall administration, encryption, remote access, and incident escalation. Ensures security practices align with organizational requirements, industry standards, and applicable regulatory requirements. 3. Performs security risk assessments and develops risk-based response strategies for enterprise network and infrastructure environments. Prepares executive-level status reports, risk assessments, security metrics, and recommendations addressing vulnerabilities, emerging threats, security incidents, and operational risks. 4. Monitors, analyzes, and responds to cybersecurity threats and security events, including malware, software vulnerabilities, unauthorized access attempts, network anomalies, and policy violations. Administers and monitors security profiles and access controls, reviews security alerts and violation reports, investigates security exceptions, and coordinates remediation activities. Maintains comprehensive documentation of security controls, configurations, incidents, and corrective actions. 5. Evaluates emerging network and security technologies, products, and procedures to improve infrastructure reliability, security, performance, and operational efficiency. Leads technical evaluations, proof-of-concept activities, product assessments, and implementation recommendations for enterprise networking and cybersecurity solutions. 6. Provides advanced technical support and consultation to business and IT stakeholders on complex network, infrastructure, and cybersecurity issues. Troubleshoots escalated network and security incidents, provides technical guidance to infrastructure teams, and educates IT and business personnel on security policies, secure configurations, access requirements, and risk mitigation practices. 7. Provides security expertise and technical leadership throughout the IT project lifecycle, including requirements development, architecture and design, implementation, testing, deployment, and operational support. Reviews project designs and proposed solutions to identify security risks and ensures appropriate security controls are incorporated into network, cloud, application, and infrastructure initiatives. 8. Designs, implements, and supports enterprise network infrastructure, including LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, network segmentation, Internet connectivity, cloud connectivity, and data center infrastructure. Develops network solutions that support high availability, resiliency, scalability, and security requirements. 9. Leads the investigation and resolution of complex network and security incidents, utilizing network monitoring, logging, packet analysis, performance data, and security tools to identify root causes and implement corrective actions. Coordinates with vendors, technical teams, and organizational stakeholders during critical incidents and service disruptions. 10. Develops network security architecture and segmentation strategies designed to limit lateral movement, protect critical systems, isolate sensitive workloads, and establish appropriate security boundaries between users, applications, devices, and infrastructure. Evaluates east-west and north-south traffic flows to identify security risks and opportunities for improved network controls. 11. Establishes and monitors network performance and security metrics to identify trends, capacity requirements, vulnerabilities, and potential operational risks. Develops dashboards, key performance indicators, and management reports to support data-driven infrastructure and security decisions. 12. Maintains technical documentation and configuration standards for network and security infrastructure, including network diagrams, IP addressing, VLANs, firewall rules, access controls, security configurations, operational procedures, and disaster recovery requirements. Ensures documentation remains accurate and aligned with the current enterprise environment. 13. Collaborates with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams to develop integrated technology solutions. Serves as a senior technical resource and provides guidance on enterprise networking, security architecture, infrastructure design, and technology modernization. 14. Provides technical leadership and mentoring to network and security staff, establishes network engineering standards and best practices, reviews technical solutions, and assists with the development of team capabilities in enterprise networking, cybersecurity, cloud infrastructure, and emerging technologies. Senior-Level Requirements Must have extensive knowledge and demonstrated experience in enterprise networking, cybersecurity, systems, databases, cloud infrastructure, and/or Web operations. The senior-level Network Engineer is responsible for developing and implementing enterprise network and security strategies, leading complex technical projects, designing secure and resilient infrastructure, resolving the most complex network and security issues, conducting risk assessments, evaluating emerging technologies, and providing technical guidance to IT and business leadership. The position requires advanced knowledge of network architecture, routing and switching, firewalls, VPN technologies, network segmentation, wireless infrastructure, cloud networking, identity and access management, security monitoring, incident response, vulnerability management, disaster recovery, and enterprise security controls. 8 Job Specific Skills and Abilities (KSAs): Intermediate professional level role. Works independently or on multiple IT security projects as a project team member, occasionally as a project leader. Works on small to large, complex security issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions . click apply for full job details
Datacenter Operations Technician ONSITE
MOEM IT SERVICES LLC Colleyville, Texas
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
09/30/2026
Full time
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
Network Security Engineer
Cinch Home Services, Inc. Boca Raton, Florida
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
09/28/2026
Full time
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
Principal Stage Fluids Engineer
Rocket Lab Corporation Long Beach, California
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. NEUTRON Rocket Lab's Neutron team is responsible for bringing our new large rocket Neutron and its launch and test sites to life. From designing and testing Neutron's structures and components, to firing up its new Archimedes engines, to setting up Neutron's launch pads and test sites across the United States, joining the Neutron team is your opportunity to help launch a new large rocket for the very first time. PRINCIPAL STAGE FLUIDS ENGINEER As a Principal Stage Fluids Engineer, Neutron owns the design, build, test, and review of multiple fluid systems across the Neutron launch vehicle. Our team owns all plumbing and systems between the tanks and the engines. Your work within the Fluid Systems department will turn vehicle-level requirements into a fluid network that enables Neutron to operate with aircraft-like reusability and reliability. WHAT YOU'LL GET TO DO Design plumbing systems, components, and their secondary structures. Provide feedback to your peers on their designs, drawings, and methodology. Analyze these systems and components in the harsh and dynamic environments of launch. Review and provide feedback for critical structural analysis of fluid components and systems. Model these systems to characterize and predict system behavior at all conditions. Understand and interpret models of others and work to improve efficacy of modelling. Test and qualify these systems, components, and modules. Manage requirements, realization, and implementation of systems in the larger launch vehicle context. Integrate your hardware into the vehicle. Review data from component, system, and vehicle level testing to optimize and improve future designs. Collaborate with components, propulsion, structures, mechanical, operations, and flight software teams to develop and define vehicle functions. Create tools to enhance the team's analysis capabilities, streamline workflow and optimize launch operations. Set the standard for design, production, and testing processes. Enforce these standards across the program and beyond. Mentor and grow your peers to strengthen the overall team. YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPAL STAGE FLUIDS ENGINEER: Bachelor's degree in Mechanical Engineering or relevant engineering discipline. 12+ years of experience in a hardware rich environment. Experience with fluid components design and usage for valves, pressure vessels, flex elements & fittings. Experience with DfM/DfAM, machining processes, and welding processes with a proven understanding of mechanical drafting and GD&T. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: 8+ years of experience in a fast-paced aerospace environment where you have completed difficult projects while collaborating effectively with other key groups. Strong understanding of how to design for classic aerospace constraints: minimizing mass while maintaining manufacturability, function, and low costs. Ability to earn trust, maintain positive professional relationships, & contribute to a culture of inclusion. Experience working with a distributed team across the globe. Advanced degree in a fluid mechanics-heavy field. Experience with oxygen, methane, and/or cryogenic systems. Experience using Siemens NX & Teamcenter. Demonstrated ability to rally a team to make & execute good decisions in a fast-paced environment with limited information. Experience with Aerospace Processes, Standards, and Workflows, from JIRA to AS9100. This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $211,725-$349,550 USD Base Salary $162,000-$270,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
09/28/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. NEUTRON Rocket Lab's Neutron team is responsible for bringing our new large rocket Neutron and its launch and test sites to life. From designing and testing Neutron's structures and components, to firing up its new Archimedes engines, to setting up Neutron's launch pads and test sites across the United States, joining the Neutron team is your opportunity to help launch a new large rocket for the very first time. PRINCIPAL STAGE FLUIDS ENGINEER As a Principal Stage Fluids Engineer, Neutron owns the design, build, test, and review of multiple fluid systems across the Neutron launch vehicle. Our team owns all plumbing and systems between the tanks and the engines. Your work within the Fluid Systems department will turn vehicle-level requirements into a fluid network that enables Neutron to operate with aircraft-like reusability and reliability. WHAT YOU'LL GET TO DO Design plumbing systems, components, and their secondary structures. Provide feedback to your peers on their designs, drawings, and methodology. Analyze these systems and components in the harsh and dynamic environments of launch. Review and provide feedback for critical structural analysis of fluid components and systems. Model these systems to characterize and predict system behavior at all conditions. Understand and interpret models of others and work to improve efficacy of modelling. Test and qualify these systems, components, and modules. Manage requirements, realization, and implementation of systems in the larger launch vehicle context. Integrate your hardware into the vehicle. Review data from component, system, and vehicle level testing to optimize and improve future designs. Collaborate with components, propulsion, structures, mechanical, operations, and flight software teams to develop and define vehicle functions. Create tools to enhance the team's analysis capabilities, streamline workflow and optimize launch operations. Set the standard for design, production, and testing processes. Enforce these standards across the program and beyond. Mentor and grow your peers to strengthen the overall team. YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPAL STAGE FLUIDS ENGINEER: Bachelor's degree in Mechanical Engineering or relevant engineering discipline. 12+ years of experience in a hardware rich environment. Experience with fluid components design and usage for valves, pressure vessels, flex elements & fittings. Experience with DfM/DfAM, machining processes, and welding processes with a proven understanding of mechanical drafting and GD&T. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: 8+ years of experience in a fast-paced aerospace environment where you have completed difficult projects while collaborating effectively with other key groups. Strong understanding of how to design for classic aerospace constraints: minimizing mass while maintaining manufacturability, function, and low costs. Ability to earn trust, maintain positive professional relationships, & contribute to a culture of inclusion. Experience working with a distributed team across the globe. Advanced degree in a fluid mechanics-heavy field. Experience with oxygen, methane, and/or cryogenic systems. Experience using Siemens NX & Teamcenter. Demonstrated ability to rally a team to make & execute good decisions in a fast-paced environment with limited information. Experience with Aerospace Processes, Standards, and Workflows, from JIRA to AS9100. This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package , giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $211,725-$349,550 USD Base Salary $162,000-$270,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Technical Lead Developer
Pantheon Data Washington, Washington DC
Job Description Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking an experienced Technical Lead Developer to support Civil Engineering and/or Cybersecurity initiatives through Power Platform development, process automation, dashboard creation, and data management solutions. This role will focus on modernizing workflows, maintaining applications and databases, supporting project prioritization efforts, and delivering technical training and stakeholder enablement. The ideal candidate will have strong application development and automation experience, excellent problem-solving skills, and the ability to collaborate effectively across multidisciplinary teams. Responsibilities Provide technical development and implementation support for Civil Engineering and/or mission support processes through Power Platform workflow development, process automation, data management, application strategy, and Machine Learning enablement. Provide support to include maturing the current technical design approach, documenting functional specifications (e.g., governance, permission groups, workflows, standard coding, etc.), maintaining databases, training content and lessons learned. Provide recommendations for innovative process updates, if identified, to combine disparate processes where applicable. Provide technical coding, implementation, development, training, and stakeholder enablement for modernized project prioritization efforts. Provide support to sustain and maintain mobile applications, dashboards, databases, process automations, Application Programming Interface, automated workflows, Power Queries, chatbots developed on Power Platform. Required Skills and Experience Bachelor of Arts or Bachelor of Science in Management, Engineering, or Business/Financial/IT related field. Technical development certification: CompTIA or equivalent/similar IT certification. 10+ years of application development and database management experience. 5+ years automation, and dashboard development experience. Expertise (Civil Engineering, Cybersecurity) on data management, strategic priorities, and cyber strategy. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with multidisciplinary teams. Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint. Preferred Skills and Experience Experience supporting DHS or USCG. Technical leadership and mentorship with solution-oriented creativity. Strong documentation and knowledge sharing within an agile project management environment. Team collaboration across tech and engineering that can have adaptability to emerging technologies. Patience and empathy in training and enablement. Clearance Requirements Applicants selected will be subject to a security investigation and may need to meet eligibility requirements. Ability to obtain Public Trust prior to hire and maintain during employment is required. Work Location: Hybrid - USCG HQ (DHS St. Elizabeth's Campus in D.C.) Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements. Compensation The salary range for this position is $100,000 - $190,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone . This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster
09/26/2026
Full time
Job Description Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking an experienced Technical Lead Developer to support Civil Engineering and/or Cybersecurity initiatives through Power Platform development, process automation, dashboard creation, and data management solutions. This role will focus on modernizing workflows, maintaining applications and databases, supporting project prioritization efforts, and delivering technical training and stakeholder enablement. The ideal candidate will have strong application development and automation experience, excellent problem-solving skills, and the ability to collaborate effectively across multidisciplinary teams. Responsibilities Provide technical development and implementation support for Civil Engineering and/or mission support processes through Power Platform workflow development, process automation, data management, application strategy, and Machine Learning enablement. Provide support to include maturing the current technical design approach, documenting functional specifications (e.g., governance, permission groups, workflows, standard coding, etc.), maintaining databases, training content and lessons learned. Provide recommendations for innovative process updates, if identified, to combine disparate processes where applicable. Provide technical coding, implementation, development, training, and stakeholder enablement for modernized project prioritization efforts. Provide support to sustain and maintain mobile applications, dashboards, databases, process automations, Application Programming Interface, automated workflows, Power Queries, chatbots developed on Power Platform. Required Skills and Experience Bachelor of Arts or Bachelor of Science in Management, Engineering, or Business/Financial/IT related field. Technical development certification: CompTIA or equivalent/similar IT certification. 10+ years of application development and database management experience. 5+ years automation, and dashboard development experience. Expertise (Civil Engineering, Cybersecurity) on data management, strategic priorities, and cyber strategy. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with multidisciplinary teams. Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint. Preferred Skills and Experience Experience supporting DHS or USCG. Technical leadership and mentorship with solution-oriented creativity. Strong documentation and knowledge sharing within an agile project management environment. Team collaboration across tech and engineering that can have adaptability to emerging technologies. Patience and empathy in training and enablement. Clearance Requirements Applicants selected will be subject to a security investigation and may need to meet eligibility requirements. Ability to obtain Public Trust prior to hire and maintain during employment is required. Work Location: Hybrid - USCG HQ (DHS St. Elizabeth's Campus in D.C.) Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements. Compensation The salary range for this position is $100,000 - $190,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone . This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster
Datacenter Operations Technician ONSITE
MOEM IT SERVICES LLC Colleyville, Texas
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed
09/18/2026
Full time
Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed

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