Job Description Job Description ProSync is seeking passionate Information System Security Specialist II to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 2 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A High school diploma or HS equivalency certificate is acceptable. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
11/06/2026
Full time
Job Description Job Description ProSync is seeking passionate Information System Security Specialist II to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 2 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A High school diploma or HS equivalency certificate is acceptable. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
Job Description Job Description ProSync is seeking passionate Information System Security Specialist III to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 5 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A college degree in a technical or managerial related discipline is preferred. Note: a high school diploma or high school equivalency certificate is acceptable with 2 additional years of practical experience. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
11/06/2026
Full time
Job Description Job Description ProSync is seeking passionate Information System Security Specialist III to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 5 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A college degree in a technical or managerial related discipline is preferred. Note: a high school diploma or high school equivalency certificate is acceptable with 2 additional years of practical experience. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Mission Systems Software Engineer will work on developing solutions of a real time system environment to provide mission computing support at the center of an autonomous aircraft with sensor and weapons. This role will work to establish a software architecture for a real time system that operates in a multi-level environment at real time. The role will require work with hardware, software and systems teams to come to a consensus design. This role will focus on development of new systems and software designs from PDR, CoDR, CDR to lab test, flight test and fielding. What you'll do: Serve as a software mission systems engineer for a safety- and mission-critical real-time mission-computing system aligned with A-GRA and AMS-GRA principles, profiles, interfaces, and data standards. Define and maintain the end-to-end software architecture, including mission applications, platform services, middleware, operating-system interfaces, hardware-abstraction layers, networking, data distribution, component boundaries, and APIs. Architect for deterministic real-time performance by addressing scheduling, latency, jitter, synchronization, throughput, resource utilization, distributed processing, and CPU/GPU/accelerator allocation. Develop architecture views, interface definitions, data-flow and deployment models, sequence and timing diagrams, resource budgets, trade studies, and technical decision records. Integrate sensors, effectors, communications, navigation, autonomy, mission management, command-and-control, data-processing, and vehicle services in collaboration with hardware, FPGA, cybersecurity, safety, systems, integration, and test teams. Design for mission resilience and assurance through fault detection and isolation, redundancy, graceful degradation, recovery, health monitoring, cybersecurity, airworthiness, certification, and requirements traceability. Establish engineering practices for concurrency, synchronization, memory and resource management, deterministic execution, interface control, configuration management, and predictable component integration. Define and execute verification strategies across HIL/SIL laboratories, simulations, test benches, flight-test environments, and deployed systems using automated, performance, stress, fault-injection, interface, and timing tests. Maintain technical ownership throughout the system lifecycle by evaluating enabling technologies and supplier designs, analyzing performance, managing technical debt and modernization roadmaps, promoting reuse, and communicating architectural decisions. Required qualifications: Senior: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 5+ years of professional software-engineering experience, including 1+ years in software architecture, systems architecture, or technical leadership. Staff: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 8+ years of professional software-engineering experience, including 3+ years in software architecture, systems architecture, or technical leadership. Senior Staff: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 10+ years of professional software-engineering experience, including 5+ years in software architecture, systems architecture, or technical leadership. Experience developing embedded, distributed, real-time, safety-critical, or mission-critical software systems. Proficiency in C, C++, Rust, or another strongly typed systems-programming language. Strong understanding of real-time software principles, including scheduling, concurrency, synchronization, latency, jitter, memory management, and deterministic execution. Experience with embedded operating systems or RTOSs, middleware, interprocess communication, networking, and data-distribution technologies. Experience defining software architectures, APIs, interface-control documents, data flows, deployment models, and system resource budgets. Experience integrating software with hardware, sensors, communications systems, navigation systems, effectors, or other mission-system components. Experience supporting software through requirements development, design reviews, implementation, integration, verification, system test, and deployment. Working knowledge of systems-engineering processes, requirements management, traceability, configuration management, and verification and validation. Ability to analyze system performance using instrumentation, telemetry, traces, profiling, network captures, timing data, and resource-utilization measurements. Strong cross-functional technical leadership, problem-solving, written communication, and presentation skills. Ability to obtain and maintain a U.S. Department of Defense security clearance; U.S. citizenship may be required for clearance eligibility. Preferred qualifications: Experience developing software for autonomous aircraft, unmanned aircraft systems, avionics, mission computers, robotics, or aerospace and defense platforms. Experience with A-GRA, AMS-GRA, OMS, UCI, FACE, or other government reference architectures and open-mission-system standards. Experience integrating autonomy, mission management, command-and-control, sensor processing, communications, navigation, and effector capabilities. Familiarity with airworthiness, safety-assurance, or certification standards such as DO-178C, DO-254, ARP4754A, or applicable military airworthiness guidance. Experience with CPU-, GPU-, FPGA-, or accelerator-based heterogeneous computing architectures. Experience with publish/subscribe middleware, quality-of-service controls, high-rate data distribution, precision timing, and distributed time synchronization. Experience designing cybersecurity controls for embedded or mission systems, including trust boundaries, least privilege, authentication, authorization, secure communications, and software integrity. Experience with HIL/SIL environments, simulation systems, laboratory integration, flight testing, or operational deployment. Experience evaluating supplier designs, RTOSs, middleware, computing platforms, or third-party software for architectural compliance and integration readiness. Active or previously held U.S. Department of Defense Secret clearance. Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/06/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Mission Systems Software Engineer will work on developing solutions of a real time system environment to provide mission computing support at the center of an autonomous aircraft with sensor and weapons. This role will work to establish a software architecture for a real time system that operates in a multi-level environment at real time. The role will require work with hardware, software and systems teams to come to a consensus design. This role will focus on development of new systems and software designs from PDR, CoDR, CDR to lab test, flight test and fielding. What you'll do: Serve as a software mission systems engineer for a safety- and mission-critical real-time mission-computing system aligned with A-GRA and AMS-GRA principles, profiles, interfaces, and data standards. Define and maintain the end-to-end software architecture, including mission applications, platform services, middleware, operating-system interfaces, hardware-abstraction layers, networking, data distribution, component boundaries, and APIs. Architect for deterministic real-time performance by addressing scheduling, latency, jitter, synchronization, throughput, resource utilization, distributed processing, and CPU/GPU/accelerator allocation. Develop architecture views, interface definitions, data-flow and deployment models, sequence and timing diagrams, resource budgets, trade studies, and technical decision records. Integrate sensors, effectors, communications, navigation, autonomy, mission management, command-and-control, data-processing, and vehicle services in collaboration with hardware, FPGA, cybersecurity, safety, systems, integration, and test teams. Design for mission resilience and assurance through fault detection and isolation, redundancy, graceful degradation, recovery, health monitoring, cybersecurity, airworthiness, certification, and requirements traceability. Establish engineering practices for concurrency, synchronization, memory and resource management, deterministic execution, interface control, configuration management, and predictable component integration. Define and execute verification strategies across HIL/SIL laboratories, simulations, test benches, flight-test environments, and deployed systems using automated, performance, stress, fault-injection, interface, and timing tests. Maintain technical ownership throughout the system lifecycle by evaluating enabling technologies and supplier designs, analyzing performance, managing technical debt and modernization roadmaps, promoting reuse, and communicating architectural decisions. Required qualifications: Senior: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 5+ years of professional software-engineering experience, including 1+ years in software architecture, systems architecture, or technical leadership. Staff: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 8+ years of professional software-engineering experience, including 3+ years in software architecture, systems architecture, or technical leadership. Senior Staff: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related technical field with 10+ years of professional software-engineering experience, including 5+ years in software architecture, systems architecture, or technical leadership. Experience developing embedded, distributed, real-time, safety-critical, or mission-critical software systems. Proficiency in C, C++, Rust, or another strongly typed systems-programming language. Strong understanding of real-time software principles, including scheduling, concurrency, synchronization, latency, jitter, memory management, and deterministic execution. Experience with embedded operating systems or RTOSs, middleware, interprocess communication, networking, and data-distribution technologies. Experience defining software architectures, APIs, interface-control documents, data flows, deployment models, and system resource budgets. Experience integrating software with hardware, sensors, communications systems, navigation systems, effectors, or other mission-system components. Experience supporting software through requirements development, design reviews, implementation, integration, verification, system test, and deployment. Working knowledge of systems-engineering processes, requirements management, traceability, configuration management, and verification and validation. Ability to analyze system performance using instrumentation, telemetry, traces, profiling, network captures, timing data, and resource-utilization measurements. Strong cross-functional technical leadership, problem-solving, written communication, and presentation skills. Ability to obtain and maintain a U.S. Department of Defense security clearance; U.S. citizenship may be required for clearance eligibility. Preferred qualifications: Experience developing software for autonomous aircraft, unmanned aircraft systems, avionics, mission computers, robotics, or aerospace and defense platforms. Experience with A-GRA, AMS-GRA, OMS, UCI, FACE, or other government reference architectures and open-mission-system standards. Experience integrating autonomy, mission management, command-and-control, sensor processing, communications, navigation, and effector capabilities. Familiarity with airworthiness, safety-assurance, or certification standards such as DO-178C, DO-254, ARP4754A, or applicable military airworthiness guidance. Experience with CPU-, GPU-, FPGA-, or accelerator-based heterogeneous computing architectures. Experience with publish/subscribe middleware, quality-of-service controls, high-rate data distribution, precision timing, and distributed time synchronization. Experience designing cybersecurity controls for embedded or mission systems, including trust boundaries, least privilege, authentication, authorization, secure communications, and software integrity. Experience with HIL/SIL environments, simulation systems, laboratory integration, flight testing, or operational deployment. Experience evaluating supplier designs, RTOSs, middleware, computing platforms, or third-party software for architectural compliance and integration readiness. Active or previously held U.S. Department of Defense Secret clearance. Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Location: Winchester, Virginia 22601 - On-Site Employment Type: Full-Time Permanent Industry: Defense & Space / Information Technology Experience Level: Mid-Senior Level Experience Required: 10+ Years Security Clearance: Active Secret Clearance Required Relocation Assistance: Available Visa Sponsorship: Not Available Number of Openings: 1 Global Placement Firm is conducting a confidential search for an experienced Computer Systems Engineer / Architect to support a mission-critical defense communications modernization initiative based in Winchester, Virginia. Position Overview Our client is seeking a highly skilled senior-level Systems Engineer / Architect to support Enhanced 9-1-1 (E-911) implementation activities associated with U.S. Army Voice Modernization initiatives. This position provides advanced systems engineering, IP network architecture, and technical integration support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. The selected candidate will play a critical role in modernizing emergency communications infrastructure supporting U.S. Army installations worldwide. The ideal candidate will possess extensive experience in systems or network engineering, enterprise communications, SIP/VoIP technologies, E-911/NG911 environments, and Department of Defense or federal network operations. An active Secret security clearance is mandatory. Key Responsibilities Systems Engineering & Architecture Provide senior-level systems engineering support for emergency communications infrastructure and Army Voice Modernization initiatives. Conduct system architecture reviews, interface analysis, integration assessments, and technical evaluations. Coordinate provisioning activities with government stakeholders, prime contractors, and technical teams. Evaluate network architecture, identify integration challenges, and recommend technical improvements. Support interoperability across enterprise voice, IP networking, and emergency communications platforms. IP Network Engineering & Emergency Call Routing Analyze IP routing dependencies associated with E-911 and NG911 emergency call delivery. Troubleshoot SIP signaling, VoIP communications, and emergency call-path issues. Evaluate network interconnection performance, routing configurations, and communication reliability. Utilize Wireshark and related diagnostic tools to analyze network traffic and resolve technical issues. Support enterprise communications environments requiring high availability and operational reliability. Emergency Communications Integration Support emergency communications integration with Army Public Safety Answering Points. Assist with location information provisioning, record validation, and emergency services routing accuracy. Support DISA Voice Internet Service Provider (VISP) location provisioning activities. Investigate and resolve location discrepancies affecting emergency call routing. Coordinate technical integration activities involving government and contractor communications systems. Technical Risk Management & Stakeholder Coordination Identify technical risks, system dependencies, and potential interoperability issues. Develop technical recommendations and mitigation strategies. Escalate complex engineering issues and coordinate resolution with appropriate stakeholders. Participate in technical reviews, engineering discussions, and project coordination meetings. Provide technical documentation, assessments, and recommendations supporting successful implementation. Required Qualifications Candidates must meet the following minimum requirements: Minimum 10 years of professional experience in systems engineering or network engineering. Minimum 5 years of experience with IP routing and enterprise communications infrastructure. Demonstrated experience with SIP/VoIP technologies and related troubleshooting. Hands-on experience supporting E-911 or Next Generation 911 (NG911) environments. Experience supporting Department of Defense (DoD) or federal government networks. Proficiency using Wireshark for packet analysis, network diagnostics, and troubleshooting. Strong understanding of IP networking, voice communications, network routing, and systems integration. Experience conducting technical assessments, troubleshooting complex systems, and identifying operational risks. Ability to collaborate effectively with government stakeholders, prime contractors, and multidisciplinary engineering teams. Active Secret security clearance required at the time of consideration. Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent professional experience. Preferred Qualifications Additional consideration will be given to candidates possessing: Familiarity with Defense Information Systems Agency (DISA) VISP environments. Experience supporting U.S. Army Voice Modernization (VMOD) initiatives. Experience with Public Safety Answering Point (PSAP) interconnection and emergency communications infrastructure. Cisco professional certifications, including CCNP or CCIE. Experience supporting large-scale military communications modernization projects. Advanced knowledge of SIP signaling, emergency call routing, and voice network interoperability. Experience coordinating technical integration activities within federal or defense contractor environments. Ideal Candidate Profile The ideal candidate is a seasoned systems engineering professional with a strong technical foundation in IP networking, enterprise voice communications, and mission-critical emergency services infrastructure. This individual brings extensive experience supporting complex federal or defense communications environments and possesses the technical judgment necessary to identify architectural risks, troubleshoot interoperability challenges, and coordinate engineering solutions. Successful candidates will demonstrate: Strong analytical and technical troubleshooting capabilities. Experience working within highly regulated or security-sensitive environments. Excellent communication and stakeholder coordination skills. Ability to independently assess complex network and communications issues. Strong documentation, technical reporting, and risk assessment abilities. A proactive, solutions-oriented approach to systems engineering. Commitment to supporting reliable, mission-critical emergency communications. Work Environment & Practice Model Work Location: Winchester, Virginia 22601 Work Arrangement: 100% On-Site Work Schedule: Monday through Friday, 8:30 a.m. - 5:00 p.m. Eastern Time This position is based at the employer's headquarters in Winchester, Virginia, and requires regular on-site attendance to support engineering collaboration, technical coordination, and mission-critical communications initiatives. Remote and hybrid work arrangements are not available for this opportunity. Relocation assistance is available for qualified candidates. Compensation & Position Details Employment Type: Full-Time, Permanent Experience Level: Mid-Senior Open Positions: 1 Compensation: Competitive and commensurate with qualifications and experience Relocation Assistance: Available Security Clearance: Active Secret Required Visa Sponsorship: Not Available The employer offers a comprehensive total rewards package, including: Medical, dental, and vision insurance Disability insurance coverage Life insurance benefits Employee Assistance Program (EAP) 401(k) retirement plan Paid time off Paid holidays Bereavement leave Specific compensation and benefits details will be discussed with qualified candidates during the recruitment process. Why Join This Opportunity? Mission-Critical Defense Communications Contribute to the modernization of emergency communications systems supporting U.S. Army installations worldwide. Advanced Engineering Challenges Work on sophisticated systems involving E-911/NG911 infrastructure, SIP/VoIP technologies, IP routing, and federal communications networks. Meaningful Operational Impact Help improve emergency call routing, location accuracy, interoperability, and communications reliability for military installations. Collaborative Technical Environment Work alongside experienced engineering professionals, government stakeholders, and prime contractors on complex modernization initiatives. Career Stability & Comprehensive Benefits Join an established defense communications environment offering competitive compensation, comprehensive benefits, and opportunities to contribute to high-impact federal programs. Candidate Considerations Before applying, candidates should carefully review the following requirements: An active Secret security clearance is mandatory. Candidates without an active clearance will not be considered. . click apply for full job details
11/06/2026
Full time
Job Description Job Description Location: Winchester, Virginia 22601 - On-Site Employment Type: Full-Time Permanent Industry: Defense & Space / Information Technology Experience Level: Mid-Senior Level Experience Required: 10+ Years Security Clearance: Active Secret Clearance Required Relocation Assistance: Available Visa Sponsorship: Not Available Number of Openings: 1 Global Placement Firm is conducting a confidential search for an experienced Computer Systems Engineer / Architect to support a mission-critical defense communications modernization initiative based in Winchester, Virginia. Position Overview Our client is seeking a highly skilled senior-level Systems Engineer / Architect to support Enhanced 9-1-1 (E-911) implementation activities associated with U.S. Army Voice Modernization initiatives. This position provides advanced systems engineering, IP network architecture, and technical integration support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. The selected candidate will play a critical role in modernizing emergency communications infrastructure supporting U.S. Army installations worldwide. The ideal candidate will possess extensive experience in systems or network engineering, enterprise communications, SIP/VoIP technologies, E-911/NG911 environments, and Department of Defense or federal network operations. An active Secret security clearance is mandatory. Key Responsibilities Systems Engineering & Architecture Provide senior-level systems engineering support for emergency communications infrastructure and Army Voice Modernization initiatives. Conduct system architecture reviews, interface analysis, integration assessments, and technical evaluations. Coordinate provisioning activities with government stakeholders, prime contractors, and technical teams. Evaluate network architecture, identify integration challenges, and recommend technical improvements. Support interoperability across enterprise voice, IP networking, and emergency communications platforms. IP Network Engineering & Emergency Call Routing Analyze IP routing dependencies associated with E-911 and NG911 emergency call delivery. Troubleshoot SIP signaling, VoIP communications, and emergency call-path issues. Evaluate network interconnection performance, routing configurations, and communication reliability. Utilize Wireshark and related diagnostic tools to analyze network traffic and resolve technical issues. Support enterprise communications environments requiring high availability and operational reliability. Emergency Communications Integration Support emergency communications integration with Army Public Safety Answering Points. Assist with location information provisioning, record validation, and emergency services routing accuracy. Support DISA Voice Internet Service Provider (VISP) location provisioning activities. Investigate and resolve location discrepancies affecting emergency call routing. Coordinate technical integration activities involving government and contractor communications systems. Technical Risk Management & Stakeholder Coordination Identify technical risks, system dependencies, and potential interoperability issues. Develop technical recommendations and mitigation strategies. Escalate complex engineering issues and coordinate resolution with appropriate stakeholders. Participate in technical reviews, engineering discussions, and project coordination meetings. Provide technical documentation, assessments, and recommendations supporting successful implementation. Required Qualifications Candidates must meet the following minimum requirements: Minimum 10 years of professional experience in systems engineering or network engineering. Minimum 5 years of experience with IP routing and enterprise communications infrastructure. Demonstrated experience with SIP/VoIP technologies and related troubleshooting. Hands-on experience supporting E-911 or Next Generation 911 (NG911) environments. Experience supporting Department of Defense (DoD) or federal government networks. Proficiency using Wireshark for packet analysis, network diagnostics, and troubleshooting. Strong understanding of IP networking, voice communications, network routing, and systems integration. Experience conducting technical assessments, troubleshooting complex systems, and identifying operational risks. Ability to collaborate effectively with government stakeholders, prime contractors, and multidisciplinary engineering teams. Active Secret security clearance required at the time of consideration. Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent professional experience. Preferred Qualifications Additional consideration will be given to candidates possessing: Familiarity with Defense Information Systems Agency (DISA) VISP environments. Experience supporting U.S. Army Voice Modernization (VMOD) initiatives. Experience with Public Safety Answering Point (PSAP) interconnection and emergency communications infrastructure. Cisco professional certifications, including CCNP or CCIE. Experience supporting large-scale military communications modernization projects. Advanced knowledge of SIP signaling, emergency call routing, and voice network interoperability. Experience coordinating technical integration activities within federal or defense contractor environments. Ideal Candidate Profile The ideal candidate is a seasoned systems engineering professional with a strong technical foundation in IP networking, enterprise voice communications, and mission-critical emergency services infrastructure. This individual brings extensive experience supporting complex federal or defense communications environments and possesses the technical judgment necessary to identify architectural risks, troubleshoot interoperability challenges, and coordinate engineering solutions. Successful candidates will demonstrate: Strong analytical and technical troubleshooting capabilities. Experience working within highly regulated or security-sensitive environments. Excellent communication and stakeholder coordination skills. Ability to independently assess complex network and communications issues. Strong documentation, technical reporting, and risk assessment abilities. A proactive, solutions-oriented approach to systems engineering. Commitment to supporting reliable, mission-critical emergency communications. Work Environment & Practice Model Work Location: Winchester, Virginia 22601 Work Arrangement: 100% On-Site Work Schedule: Monday through Friday, 8:30 a.m. - 5:00 p.m. Eastern Time This position is based at the employer's headquarters in Winchester, Virginia, and requires regular on-site attendance to support engineering collaboration, technical coordination, and mission-critical communications initiatives. Remote and hybrid work arrangements are not available for this opportunity. Relocation assistance is available for qualified candidates. Compensation & Position Details Employment Type: Full-Time, Permanent Experience Level: Mid-Senior Open Positions: 1 Compensation: Competitive and commensurate with qualifications and experience Relocation Assistance: Available Security Clearance: Active Secret Required Visa Sponsorship: Not Available The employer offers a comprehensive total rewards package, including: Medical, dental, and vision insurance Disability insurance coverage Life insurance benefits Employee Assistance Program (EAP) 401(k) retirement plan Paid time off Paid holidays Bereavement leave Specific compensation and benefits details will be discussed with qualified candidates during the recruitment process. Why Join This Opportunity? Mission-Critical Defense Communications Contribute to the modernization of emergency communications systems supporting U.S. Army installations worldwide. Advanced Engineering Challenges Work on sophisticated systems involving E-911/NG911 infrastructure, SIP/VoIP technologies, IP routing, and federal communications networks. Meaningful Operational Impact Help improve emergency call routing, location accuracy, interoperability, and communications reliability for military installations. Collaborative Technical Environment Work alongside experienced engineering professionals, government stakeholders, and prime contractors on complex modernization initiatives. Career Stability & Comprehensive Benefits Join an established defense communications environment offering competitive compensation, comprehensive benefits, and opportunities to contribute to high-impact federal programs. Candidate Considerations Before applying, candidates should carefully review the following requirements: An active Secret security clearance is mandatory. Candidates without an active clearance will not be considered. . click apply for full job details
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Software Engineer to join our intel team. You will support CNO Capabilities as a senior System Administrator and technical contributor responsible for sustaining and evolving a high-performance operational IT environment. This is not a ticket only administrator role. We are looking for someone who takes ownership of systems, documents with precision, builds strong relationships, and actively looks for ways to improve how engineers work every day. This role requires a forward leaning professional who enjoys working directly with users, optimizing workflows, and building repeatable processes that make future efforts faster and more efficient. Responsibilities: Install, configure, and maintain high-performance computer hardware, including NVIDIA H100, H200, and B300 class accelerator platforms Uninstall and relocate existing equipment to a government data warehouse while ensuring configuration integrity and proper tracking Lead installation and sustainment efforts for new and legacy hardware within the warehouse environment Document installation procedures, configurations, and lessons learned to create repeatable, scalable deployment playbooks Develop strong working relationships with onsite System Administrators at the warehouse to streamline troubleshooting and escalate priorities when mission timelines require it Identify gaps in onsite support coverage and recommend improvements to reduce downtime and response time Partner directly with contract engineering teams to optimize system performance and user workflows. Maintain detailed technical documentation, diagrams, and standard operating procedures with a level of clarity that allows another engineer to step in seamlessly. Support virtualization efforts and contribute to long term IT modernization strategies. Adapt as mission requirements evolve, including future support for AWS, cloud integrations, and Large Language Model infrastructure. Skills Requirements: Strong Linux systems administration experience in operational environments Experience installing and maintaining GPU accelerated or high-performance computer systems, particularly NVIDIA enterprise class hardware Demonstrated ability to document technical processes clearly and professionally Experience working within structured data center or warehouse environments Familiarity with virtualization technologies and hypervisors Ability to troubleshoot hardware and software issues across networked systems Strong communication skills and experience interacting directly with mission users Proven ability to operate independently while coordinating effectively with distributed support teams Nice to Haves: Forward leaning mindset with enthusiasm for improving user experience Comfort working hands on with hardware in a warehouse environment Relationship builder who understands that mission success depends on strong coordination with onsite support teams Flexible and growth oriented, with interest in expanding into cloud, AWS, and LLM support over time Commitment to building documentation and processes that make tomorrow's installs faster than today's Candidates should have the following qualifications: TS/SCI Clearance with polygraph 9 yrs. with or without a B.S. Candidates are required to have the following skills: Strong Linux systems administration experience in operational environments Experience installing and maintaining GPU accelerated or high-performance computer systems, particularly NVIDIA enterprise class hardware. Demonstrated ability to document technical processes clearly and professionally Experience working within structured data center or warehouse environments Familiarity with virtualization technologies and hypervisors Ability to troubleshoot hardware and software issues across networked systems Strong communication skills and experience interacting directly with mission users Proven ability to operate independently while coordinating effectively with distributed support teams Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $70,000 to $190,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR EWo7HSA12J
11/06/2026
Full time
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Software Engineer to join our intel team. You will support CNO Capabilities as a senior System Administrator and technical contributor responsible for sustaining and evolving a high-performance operational IT environment. This is not a ticket only administrator role. We are looking for someone who takes ownership of systems, documents with precision, builds strong relationships, and actively looks for ways to improve how engineers work every day. This role requires a forward leaning professional who enjoys working directly with users, optimizing workflows, and building repeatable processes that make future efforts faster and more efficient. Responsibilities: Install, configure, and maintain high-performance computer hardware, including NVIDIA H100, H200, and B300 class accelerator platforms Uninstall and relocate existing equipment to a government data warehouse while ensuring configuration integrity and proper tracking Lead installation and sustainment efforts for new and legacy hardware within the warehouse environment Document installation procedures, configurations, and lessons learned to create repeatable, scalable deployment playbooks Develop strong working relationships with onsite System Administrators at the warehouse to streamline troubleshooting and escalate priorities when mission timelines require it Identify gaps in onsite support coverage and recommend improvements to reduce downtime and response time Partner directly with contract engineering teams to optimize system performance and user workflows. Maintain detailed technical documentation, diagrams, and standard operating procedures with a level of clarity that allows another engineer to step in seamlessly. Support virtualization efforts and contribute to long term IT modernization strategies. Adapt as mission requirements evolve, including future support for AWS, cloud integrations, and Large Language Model infrastructure. Skills Requirements: Strong Linux systems administration experience in operational environments Experience installing and maintaining GPU accelerated or high-performance computer systems, particularly NVIDIA enterprise class hardware Demonstrated ability to document technical processes clearly and professionally Experience working within structured data center or warehouse environments Familiarity with virtualization technologies and hypervisors Ability to troubleshoot hardware and software issues across networked systems Strong communication skills and experience interacting directly with mission users Proven ability to operate independently while coordinating effectively with distributed support teams Nice to Haves: Forward leaning mindset with enthusiasm for improving user experience Comfort working hands on with hardware in a warehouse environment Relationship builder who understands that mission success depends on strong coordination with onsite support teams Flexible and growth oriented, with interest in expanding into cloud, AWS, and LLM support over time Commitment to building documentation and processes that make tomorrow's installs faster than today's Candidates should have the following qualifications: TS/SCI Clearance with polygraph 9 yrs. with or without a B.S. Candidates are required to have the following skills: Strong Linux systems administration experience in operational environments Experience installing and maintaining GPU accelerated or high-performance computer systems, particularly NVIDIA enterprise class hardware. Demonstrated ability to document technical processes clearly and professionally Experience working within structured data center or warehouse environments Familiarity with virtualization technologies and hypervisors Ability to troubleshoot hardware and software issues across networked systems Strong communication skills and experience interacting directly with mission users Proven ability to operate independently while coordinating effectively with distributed support teams Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $70,000 to $190,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR EWo7HSA12J
Job Description Job Description Computer Systems Engineer / Architect Skills: Experience supporting E-911 / NG911 environments, Experience supporting DoD or Federal networks, Experience with SIP/VoIP technologies, Wireshark tool Experience level: Mid-senior Experience required: 10 Years Education level: All education level Relocation assistance: Yes Note: Candidate's must have Active Secret clearance Work Schedule This position is Monday through Friday, 8:30 a.m. to 5:00 p.m. East Coast Time. To ensure a collaborative working environment, this position is an on-site, located at company headquarters in Winchester, VA. Computer Systems Engineer / Architect Position Summary We are seeking a senior-level systems engineer to support Enhanced 9-1-1 (E-911) implementation activities associated with Army Voice Modernization. This position provides systems engineering and IP network support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. In this critical position you will help modernize emergency communications in support of Army installations worldwide. Duties and Responsibilities Systems Engineering and Architecture Support Coordinate provisioning activities with Government and Prime Contractor stakeholders. Systems engineering support for emergency communications integration. Architecture reviews, interface analysis, and technical assessments. Issue escalation, risk identification, and mitigation planning. IP Network Engineering and Routing associated with E-911call delivery Analyze routing dependencies, interconnection performance, and SIP call path issues. Support DISA VISP location provisioning and record validation. Assist in resolving location discrepancies impacting emergency call routing. Technical Recommendations and Risk Assessments Total Rewards In addition to your salary, PTO, paid holidays, and bereavement leave, offers a robust benefits package to support you and your family in a variety of ways. We offer medical, dental, vision, disability, EAP and life insurance benefits as well as a 401(k) plan. Salary is commensurate with experience. Minimum Qualifications Required: 10+ years systems engineering or network engineering experience 5+ years IP routing and enterprise communications experience Experience with SIP/VoIP technologies Experience supporting E-911 / NG911 environments Experience supporting DoD or Federal networks Active Secret clearance Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent experience. Preferred: Experience DISA VISP familiarity Army VMOD experience PSAP interconnection experience Cisco certifications (CCNP/CCIE) Powered by JazzHR omRZh9S4SF
11/06/2026
Full time
Job Description Job Description Computer Systems Engineer / Architect Skills: Experience supporting E-911 / NG911 environments, Experience supporting DoD or Federal networks, Experience with SIP/VoIP technologies, Wireshark tool Experience level: Mid-senior Experience required: 10 Years Education level: All education level Relocation assistance: Yes Note: Candidate's must have Active Secret clearance Work Schedule This position is Monday through Friday, 8:30 a.m. to 5:00 p.m. East Coast Time. To ensure a collaborative working environment, this position is an on-site, located at company headquarters in Winchester, VA. Computer Systems Engineer / Architect Position Summary We are seeking a senior-level systems engineer to support Enhanced 9-1-1 (E-911) implementation activities associated with Army Voice Modernization. This position provides systems engineering and IP network support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. In this critical position you will help modernize emergency communications in support of Army installations worldwide. Duties and Responsibilities Systems Engineering and Architecture Support Coordinate provisioning activities with Government and Prime Contractor stakeholders. Systems engineering support for emergency communications integration. Architecture reviews, interface analysis, and technical assessments. Issue escalation, risk identification, and mitigation planning. IP Network Engineering and Routing associated with E-911call delivery Analyze routing dependencies, interconnection performance, and SIP call path issues. Support DISA VISP location provisioning and record validation. Assist in resolving location discrepancies impacting emergency call routing. Technical Recommendations and Risk Assessments Total Rewards In addition to your salary, PTO, paid holidays, and bereavement leave, offers a robust benefits package to support you and your family in a variety of ways. We offer medical, dental, vision, disability, EAP and life insurance benefits as well as a 401(k) plan. Salary is commensurate with experience. Minimum Qualifications Required: 10+ years systems engineering or network engineering experience 5+ years IP routing and enterprise communications experience Experience with SIP/VoIP technologies Experience supporting E-911 / NG911 environments Experience supporting DoD or Federal networks Active Secret clearance Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent experience. Preferred: Experience DISA VISP familiarity Army VMOD experience PSAP interconnection experience Cisco certifications (CCNP/CCIE) Powered by JazzHR omRZh9S4SF
This job is with Aristocrat, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Join Aristocrat, a global leader in regulated gaming entertainment, where innovation, reliability, and alignment to regulations are essential to our operations. As a Network Engineer III in the Aristocrat Service Center supporting Class II operations, you will develop and maintain the network framework. This framework supports mid-tier gaming operations. This position offers an outstanding opportunity to work in a highly regulated, 24x7 production environment. You will direct network builds and operational plans across our data centers and customer locations. Your knowledge will ensure the smooth performance and security of our vital systems, greatly influencing our worldwide gaming networks. What You'll Do Construct, align, and improve secure, scalable network builds for Class II gaming systems. Take ownership for network build decisions from start to finish across primary and secondary data centers as well as customer environments. Serve as a senior technical resource for complex network and infrastructure challenges, driving solutions that improve reliability, performance, and operational efficiency. Define technical standards, reference architectures, and guidelines applicable to networking of Class II devices. Maintain uptime, fault resistance, and efficiency of vital Class II network infrastructure. Lead complex triage efforts across routing, VPNs, firewalls, and Multi Site networks. Build and maintain resilient network infrastructures aligned with cybersecurity guidelines and gaming regulatory requirements. Lead network change planning and risk assessment within formal change and configuration management processes. Partner with gaming regulators and internal compliance teams to ensure compliant system operation. Lead technical execution of new site deployments, infrastructure upgrades, and network modernization efforts. What We're Looking For Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or equivalent experience. Over 5 years of increasingly responsible experience assisting enterprise, datacenter, or service provider network environments. Strong knowledge of routing, switching, TCP/IP, VLANs, NAT, DNS, and DHCP. Experience crafting, implementing, and supporting BGP and IPSec VPN connectivity in production environments. Hands-on experience coordinating enterprise firewall platforms, with Palo Alto Networks and Panorama experience highly valued. Experience using network monitoring, diagnostics, and analytics platforms to maintain performance, availability, and reliability. Demonstrated success supporting highly available, regulated, or critical environments. Solid understanding of network security principles and experience implementing secure network architectures and segmentation strategies. Ability to work independently, lead technical initiatives, and collaborate effectively across engineering and operational teams. Ability to acquire required Tribal Gaming licenses, including background investigations and other licensing requirements as applicable. Preferred Qualifications 7+ years of network engineering experience. Cisco CCNA, CCNP, Palo Alto PCNSE, or equivalent industry certifications. Familiarity with SD-WAN technologies and deployments. Experience deploying or supporting VXLAN and EVPN networking technologies. Experience assisting enterprise datacenter environments. Experience with automation and scripting tools such as Python or PowerShell. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Compensation Philosophy We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.
11/06/2026
Full time
This job is with Aristocrat, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Join Aristocrat, a global leader in regulated gaming entertainment, where innovation, reliability, and alignment to regulations are essential to our operations. As a Network Engineer III in the Aristocrat Service Center supporting Class II operations, you will develop and maintain the network framework. This framework supports mid-tier gaming operations. This position offers an outstanding opportunity to work in a highly regulated, 24x7 production environment. You will direct network builds and operational plans across our data centers and customer locations. Your knowledge will ensure the smooth performance and security of our vital systems, greatly influencing our worldwide gaming networks. What You'll Do Construct, align, and improve secure, scalable network builds for Class II gaming systems. Take ownership for network build decisions from start to finish across primary and secondary data centers as well as customer environments. Serve as a senior technical resource for complex network and infrastructure challenges, driving solutions that improve reliability, performance, and operational efficiency. Define technical standards, reference architectures, and guidelines applicable to networking of Class II devices. Maintain uptime, fault resistance, and efficiency of vital Class II network infrastructure. Lead complex triage efforts across routing, VPNs, firewalls, and Multi Site networks. Build and maintain resilient network infrastructures aligned with cybersecurity guidelines and gaming regulatory requirements. Lead network change planning and risk assessment within formal change and configuration management processes. Partner with gaming regulators and internal compliance teams to ensure compliant system operation. Lead technical execution of new site deployments, infrastructure upgrades, and network modernization efforts. What We're Looking For Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or equivalent experience. Over 5 years of increasingly responsible experience assisting enterprise, datacenter, or service provider network environments. Strong knowledge of routing, switching, TCP/IP, VLANs, NAT, DNS, and DHCP. Experience crafting, implementing, and supporting BGP and IPSec VPN connectivity in production environments. Hands-on experience coordinating enterprise firewall platforms, with Palo Alto Networks and Panorama experience highly valued. Experience using network monitoring, diagnostics, and analytics platforms to maintain performance, availability, and reliability. Demonstrated success supporting highly available, regulated, or critical environments. Solid understanding of network security principles and experience implementing secure network architectures and segmentation strategies. Ability to work independently, lead technical initiatives, and collaborate effectively across engineering and operational teams. Ability to acquire required Tribal Gaming licenses, including background investigations and other licensing requirements as applicable. Preferred Qualifications 7+ years of network engineering experience. Cisco CCNA, CCNP, Palo Alto PCNSE, or equivalent industry certifications. Familiarity with SD-WAN technologies and deployments. Experience deploying or supporting VXLAN and EVPN networking technologies. Experience assisting enterprise datacenter environments. Experience with automation and scripting tools such as Python or PowerShell. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Compensation Philosophy We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.
Job Description Job Description Genesis10 is currently seeking a Innovation Principal Engineer for a Contract-to-Hire opportunity. This position can work hybrid or can work remotely in the footprint locations of Columbus, OH; Minnetonka, MN; Atlanta, GA: Dallas, TX; Detroit, MI; Chicago, IL; Charlotte, NC; Birmingham, AL; Tupelo, MS; Pittsburgh, PA; Cleveland, OH; Akron, OH and Cincinnati, OH. Compensation: $100.00 - $110.00 per hour, W2, based on qualifications Position Overview: This position will be responsible for driving this organizations most complex innovation initiatives by designing and building end-to-end, production-grade prototypes and reusable technology assets, including AI-enabled and agentic applications within Google Cloud, while setting high engineering standards for solution architecture, application design, security, governance, and delivery acceleration across the Technology Innovation portfolio. This role requires strong hands-on full-stack engineering skills, the mindset of a startup innovator in a large organization, deep experience building AI-integrated applications end-to-end, developing APIs and user experiences, and the ability to operate independently with limited supervision in a fast-paced innovation environment. The ideal candidate will bring demonstrated production experience with Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP, Gemini, agent frameworks, AI gateway/model-proxy patterns, and enterprise-grade deployment of AI workloads. Key Responsibilities: Lead the design and delivery of high-impact innovation solutions aligned with the organization's business goals and technology trends in financial services Architect and build end-to-end prototypes, production-ready solutions, and reusable assets, including AI-enabled applications, agentic workflows, APIs, workflow automations, and integrations Translate AI innovation concepts, including GenAI, RAG, and agentic patterns, into production-grade applications using Google Cloud technologies such as Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini Architect and implement agent-based and multi-agent systems using frameworks such as Google ADK, Agent Engine, LangGraph, or equivalent technologies Design and oversee cloud-native deployment patterns for AI applications and agent services, ideally using Cloud Run, CI/CD, observability, logging, monitoring, and secure environment configuration Architect or integrate with AI gateways and model-proxy layers supporting model routing, authentication, access controls, guardrails, policy enforcement, and usage governance Define grounding and Retrieval-Augmented Generation (RAG) patterns using Vertex AI Search / Discovery Engine or comparable enterprise retrieval technologies Establish AI governance patterns covering token usage, model consumption, cost management, security controls, guardrails, evaluation, and observability Build solutions with a future-proof mindset, laying a solid foundation for development and preventing the need for costly redesigns Establish and evolve engineering standards for innovation delivery, including reference architectures, reusable templates, code quality, API patterns, agent orchestration patterns, integration patterns, and secure AI development standards Partner with other technology teams to align on enterprise architecture, identity / access patterns, data access, compliance needs, private networking, and reuse opportunities Evaluate emerging technologies and developer tooling, including Digital Assets, AI-assisted development, orchestration frameworks, app frameworks, integration approaches, and AI governance technologies, and assess applicability to the client's environment Drive technical problem-solving across ambiguous domains; proactively decompose work into deliverable increments and lead execution to complete finished outcomes Provide technical mentorship and guidance to engineers, helping improve development velocity, quality, architectural consistency, and confidence across the team Contribute to innovation reporting by summarizing progress, decisions, tradeoffs, and outcomes in a clear way for senior stakeholders Champion a culture of innovation and forward thinking, educating teams about new possibilities and bring an "art of the possible" mindset to problem-solving Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Artificial Intelligence, Machine Learning, or a related technical field Demonstrated hands-on experience building applications end-to-end (backend + integration + UI), including APIs and workflow automation solutions Deep hands-on Google Cloud engineering experience with demonstrated production deployment of applications and AI workloads within GCP Demonstrated production experience building AI-enabled applications using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini; experience should extend beyond using Gemini or other GenAI tools solely as coding assistants Demonstrated hands-on experience architecting and building agentic or multi-agent systems using Google ADK, Agent Engine, LangGraph, or comparable orchestration frameworks Demonstrated experience building AI-enabled applications involving GenAI, RAG, model integration, evaluation, guardrails, and production deployment Strong experience designing AI gateway, LLM gateway, or model-proxy patterns covering model routing, authentication, security, policy enforcement, and governance Expert-level software engineering and application architecture skills with the ability to independently lead complex initiatives from concept to execution Comfortable operating in a fast-paced, ambiguous environment while managing multiple priorities and driving workplans proactively 10+ years of experience in software engineering, technology architecture, and end-to-end innovative solution delivery Desired Qualifications: Experience building innovative digital products in a regulated environment (financial services preferred) with strong security and risk-awareness Experience deploying AI solutions in highly controlled environments using technologies or patterns such as VPC Service Controls (VPC-SC), private networking, DLP, and secure service-to-service communication Strong API design skills, integration patterns, and experience building services that can be reused across multiple use cases Experience deploying agentic and AI-enabled applications using Google Cloud Run or comparable cloud-native container platforms Experience implementing grounding/RAG solutions using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP Search / Discovery Engine or comparable enterprise retrieval technologies Experience implementing AI safety and security controls using Model Armor or comparable technologies Experience managing token usage, model consumption, observability, and AI-related cost governance Experience with modern front-end frameworks and rapid prototyping approaches (e.g., React/Next.js or equivalent), plus strong backend development depth Strong hands-on software engineering experience using one or more modern programming languages (e.g., Java, Python, TypeScript/JavaScript, or similar), with the ability to rapidly learn and apply new technologies as needed Demonstrated success creating reusable accelerators, including templates, libraries, reference implementations, AI patterns, and governance frameworks that scale delivery across teams Experience with AWS Bedrock, Azure OpenAI, or comparable AI platforms is beneficial when combined with demonstrated hands-on Google Cloud AI deployment experience Strong communication skills with the ability to explain architecture decisions, tradeoffs, and outcomes to technical and non-technical audiences Experience building with a product-centric mindset and ability to iteratively delivery; ability to create momentum while maintaining engineering discipline Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced . click apply for full job details
11/02/2026
Full time
Job Description Job Description Genesis10 is currently seeking a Innovation Principal Engineer for a Contract-to-Hire opportunity. This position can work hybrid or can work remotely in the footprint locations of Columbus, OH; Minnetonka, MN; Atlanta, GA: Dallas, TX; Detroit, MI; Chicago, IL; Charlotte, NC; Birmingham, AL; Tupelo, MS; Pittsburgh, PA; Cleveland, OH; Akron, OH and Cincinnati, OH. Compensation: $100.00 - $110.00 per hour, W2, based on qualifications Position Overview: This position will be responsible for driving this organizations most complex innovation initiatives by designing and building end-to-end, production-grade prototypes and reusable technology assets, including AI-enabled and agentic applications within Google Cloud, while setting high engineering standards for solution architecture, application design, security, governance, and delivery acceleration across the Technology Innovation portfolio. This role requires strong hands-on full-stack engineering skills, the mindset of a startup innovator in a large organization, deep experience building AI-integrated applications end-to-end, developing APIs and user experiences, and the ability to operate independently with limited supervision in a fast-paced innovation environment. The ideal candidate will bring demonstrated production experience with Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP, Gemini, agent frameworks, AI gateway/model-proxy patterns, and enterprise-grade deployment of AI workloads. Key Responsibilities: Lead the design and delivery of high-impact innovation solutions aligned with the organization's business goals and technology trends in financial services Architect and build end-to-end prototypes, production-ready solutions, and reusable assets, including AI-enabled applications, agentic workflows, APIs, workflow automations, and integrations Translate AI innovation concepts, including GenAI, RAG, and agentic patterns, into production-grade applications using Google Cloud technologies such as Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini Architect and implement agent-based and multi-agent systems using frameworks such as Google ADK, Agent Engine, LangGraph, or equivalent technologies Design and oversee cloud-native deployment patterns for AI applications and agent services, ideally using Cloud Run, CI/CD, observability, logging, monitoring, and secure environment configuration Architect or integrate with AI gateways and model-proxy layers supporting model routing, authentication, access controls, guardrails, policy enforcement, and usage governance Define grounding and Retrieval-Augmented Generation (RAG) patterns using Vertex AI Search / Discovery Engine or comparable enterprise retrieval technologies Establish AI governance patterns covering token usage, model consumption, cost management, security controls, guardrails, evaluation, and observability Build solutions with a future-proof mindset, laying a solid foundation for development and preventing the need for costly redesigns Establish and evolve engineering standards for innovation delivery, including reference architectures, reusable templates, code quality, API patterns, agent orchestration patterns, integration patterns, and secure AI development standards Partner with other technology teams to align on enterprise architecture, identity / access patterns, data access, compliance needs, private networking, and reuse opportunities Evaluate emerging technologies and developer tooling, including Digital Assets, AI-assisted development, orchestration frameworks, app frameworks, integration approaches, and AI governance technologies, and assess applicability to the client's environment Drive technical problem-solving across ambiguous domains; proactively decompose work into deliverable increments and lead execution to complete finished outcomes Provide technical mentorship and guidance to engineers, helping improve development velocity, quality, architectural consistency, and confidence across the team Contribute to innovation reporting by summarizing progress, decisions, tradeoffs, and outcomes in a clear way for senior stakeholders Champion a culture of innovation and forward thinking, educating teams about new possibilities and bring an "art of the possible" mindset to problem-solving Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Artificial Intelligence, Machine Learning, or a related technical field Demonstrated hands-on experience building applications end-to-end (backend + integration + UI), including APIs and workflow automation solutions Deep hands-on Google Cloud engineering experience with demonstrated production deployment of applications and AI workloads within GCP Demonstrated production experience building AI-enabled applications using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini; experience should extend beyond using Gemini or other GenAI tools solely as coding assistants Demonstrated hands-on experience architecting and building agentic or multi-agent systems using Google ADK, Agent Engine, LangGraph, or comparable orchestration frameworks Demonstrated experience building AI-enabled applications involving GenAI, RAG, model integration, evaluation, guardrails, and production deployment Strong experience designing AI gateway, LLM gateway, or model-proxy patterns covering model routing, authentication, security, policy enforcement, and governance Expert-level software engineering and application architecture skills with the ability to independently lead complex initiatives from concept to execution Comfortable operating in a fast-paced, ambiguous environment while managing multiple priorities and driving workplans proactively 10+ years of experience in software engineering, technology architecture, and end-to-end innovative solution delivery Desired Qualifications: Experience building innovative digital products in a regulated environment (financial services preferred) with strong security and risk-awareness Experience deploying AI solutions in highly controlled environments using technologies or patterns such as VPC Service Controls (VPC-SC), private networking, DLP, and secure service-to-service communication Strong API design skills, integration patterns, and experience building services that can be reused across multiple use cases Experience deploying agentic and AI-enabled applications using Google Cloud Run or comparable cloud-native container platforms Experience implementing grounding/RAG solutions using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP Search / Discovery Engine or comparable enterprise retrieval technologies Experience implementing AI safety and security controls using Model Armor or comparable technologies Experience managing token usage, model consumption, observability, and AI-related cost governance Experience with modern front-end frameworks and rapid prototyping approaches (e.g., React/Next.js or equivalent), plus strong backend development depth Strong hands-on software engineering experience using one or more modern programming languages (e.g., Java, Python, TypeScript/JavaScript, or similar), with the ability to rapidly learn and apply new technologies as needed Demonstrated success creating reusable accelerators, including templates, libraries, reference implementations, AI patterns, and governance frameworks that scale delivery across teams Experience with AWS Bedrock, Azure OpenAI, or comparable AI platforms is beneficial when combined with demonstrated hands-on Google Cloud AI deployment experience Strong communication skills with the ability to explain architecture decisions, tradeoffs, and outcomes to technical and non-technical audiences Experience building with a product-centric mindset and ability to iteratively delivery; ability to create momentum while maintaining engineering discipline Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced . click apply for full job details
Job Description Job Description This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph. North Point Technology is hiring a Data Integration Lead to support our INSCOM Data Capabilities Division team. This role is ideal for a data-focused engineer who builds and manages pipelines that ensure intelligence data is accessible, reliable, and mission-ready. Content Site Manager - Senior Position / LCAT: Content Site Manager Level: Senior Lead Designation: N/A Location: Fort Belvoir, VA Role Summary Assists in aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminates intelligence products across separate networks and portals (per PWS Task Area 1, Section 4.2 - DCD Digital Content Management). Responsibilities Align processes and technology to enable information sharing by analysts and organizations for analytic production Use centralized and peripheral databases, content management, and records management systems to shape workflow and processes Compile reports on performance and usage metrics and future requirements for existing knowledge management capabilities, including search, discovery, storage and retrieval of data, and formal production and taskings Disseminate intelligence products across separate networks and portals Maintain all DCD intelligence content websites by keeping them relevant and up to date with current and validated intelligence content Conduct quality control checks of all links/URLs on DCD intelligence content sites; identify broken links and replace them; conduct QC once per week for all DCD managed websites and portals Populate hosted SharePoint portals for intelligence organizations or units with relevant intelligence content aligned with their mission needs Ensure newly identified products are tracked on the Master Intelligence Content Management tracker; perform comprehensive review of the tracker once each quarter to identify dissemination gaps; remedy gaps within 10 business days of discovery Maintain and update web-enabled portals for crisis actions or contingency operations, establishing crisis knowledge centers Establish a plan for Crisis Portals within 2 business days of tasking and populate within 5 business days Maintain a customer-facing web-accessible interactive index hosted on a specified mission network Draft and maintain SOPs documenting all content management tasks; provide revisions every 6 months - supports CDRL A009 - Content Management SOPs and Management Tasks Required Qualifications Demonstrates in-depth knowledge and understanding of the labor category activities required to meet mission requirements Demonstrates mastery of qualitative and quantitative analytic methodologies and pursues developments in academia or other fields that affect tradecraft methodology Demonstrates ability to define comprehensive, new, or unique research approaches that enable rigorous assessments to address and contribute to high-level tasks Demonstrates in-depth analysis of analytic operations and knowledge management issues across organizational and intra-IC boundaries and clearly articulates key findings Demonstrates ability to work independently and with minimal oversight Demonstrates ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products Required Experience: 10 years demonstrated experience in an intelligence discipline working in the DoD or IC within the last 2 years Required Experience: Advanced Experience using Microsoft SharePoint Current DoD Top Secret / SCI Security Clearance with ability to obtain Preferred Qualifications Desired Experience: Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years Desired Education: Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education Desired Education: Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
10/07/2026
Full time
Job Description Job Description This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph. North Point Technology is hiring a Data Integration Lead to support our INSCOM Data Capabilities Division team. This role is ideal for a data-focused engineer who builds and manages pipelines that ensure intelligence data is accessible, reliable, and mission-ready. Content Site Manager - Senior Position / LCAT: Content Site Manager Level: Senior Lead Designation: N/A Location: Fort Belvoir, VA Role Summary Assists in aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminates intelligence products across separate networks and portals (per PWS Task Area 1, Section 4.2 - DCD Digital Content Management). Responsibilities Align processes and technology to enable information sharing by analysts and organizations for analytic production Use centralized and peripheral databases, content management, and records management systems to shape workflow and processes Compile reports on performance and usage metrics and future requirements for existing knowledge management capabilities, including search, discovery, storage and retrieval of data, and formal production and taskings Disseminate intelligence products across separate networks and portals Maintain all DCD intelligence content websites by keeping them relevant and up to date with current and validated intelligence content Conduct quality control checks of all links/URLs on DCD intelligence content sites; identify broken links and replace them; conduct QC once per week for all DCD managed websites and portals Populate hosted SharePoint portals for intelligence organizations or units with relevant intelligence content aligned with their mission needs Ensure newly identified products are tracked on the Master Intelligence Content Management tracker; perform comprehensive review of the tracker once each quarter to identify dissemination gaps; remedy gaps within 10 business days of discovery Maintain and update web-enabled portals for crisis actions or contingency operations, establishing crisis knowledge centers Establish a plan for Crisis Portals within 2 business days of tasking and populate within 5 business days Maintain a customer-facing web-accessible interactive index hosted on a specified mission network Draft and maintain SOPs documenting all content management tasks; provide revisions every 6 months - supports CDRL A009 - Content Management SOPs and Management Tasks Required Qualifications Demonstrates in-depth knowledge and understanding of the labor category activities required to meet mission requirements Demonstrates mastery of qualitative and quantitative analytic methodologies and pursues developments in academia or other fields that affect tradecraft methodology Demonstrates ability to define comprehensive, new, or unique research approaches that enable rigorous assessments to address and contribute to high-level tasks Demonstrates in-depth analysis of analytic operations and knowledge management issues across organizational and intra-IC boundaries and clearly articulates key findings Demonstrates ability to work independently and with minimal oversight Demonstrates ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products Required Experience: 10 years demonstrated experience in an intelligence discipline working in the DoD or IC within the last 2 years Required Experience: Advanced Experience using Microsoft SharePoint Current DoD Top Secret / SCI Security Clearance with ability to obtain Preferred Qualifications Desired Experience: Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years Desired Education: Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education Desired Education: Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
Job Description Job Description Assistant Chief Engineer - Structural (Bridge) Wall Township, NJ French & Parrello Associates (FPA) is seeking an experienced and highly respected Assistant Chief Engineer - Bridge to provide technical leadership and strategic direction for our growing Bridge Department at our headquarters in Wall Township, NJ. This is a unique opportunity for a senior transportation engineering professional who wants to make a significant impact by leading complex bridge projects, mentoring talented engineers, advancing technical excellence, and helping shape the continued growth of one of the Northeast's fastest-growing engineering consulting firms. Recognized year after year as one of NJBIZ's Best Places to Work in New Jersey, FPA is committed to creating a culture where talented professionals are empowered to grow, collaborate, and lead. In 2026, FPA was ranked on Zweig's Hot Firm List, recognizing the firm among the 100 fastest-growing AEC firms in the United States and Canada. Our continued growth is driven by our investment in our people, technical expertise, and commitment to delivering innovative infrastructure solutions for the communities we serve. The successful candidate will serve as a technical leader within FPA's Bridge Department, providing oversight and guidance on complex bridge design, rehabilitation, and transportation infrastructure projects throughout New Jersey and the region. This individual will work closely with project managers, engineers, and multidisciplinary teams to ensure the successful delivery of high-quality engineering solutions while advancing the department's technical capabilities and reputation. This role is ideal for a recognized bridge engineering professional who enjoys solving complex technical challenges, developing engineering talent, collaborating with clients and agencies, and contributing to the strategic growth of a multidisciplinary engineering firm. Unlike larger organizations where senior technical professionals can become disconnected from project teams and decision-making, FPA provides the opportunity to directly influence projects, mentor future leaders, and play a key role in shaping the future of our Bridge practice. Bridge Engineering Expertise & Project Experience FPA's Bridge Department has a long-standing reputation for delivering innovative solutions for complex transportation infrastructure projects throughout New Jersey and the Northeast. Our team has successfully completed bridge design, rehabilitation, inspection, and construction support assignments for NJDOT, DRJTBC, NJ Turnpike Authority, Garden State Parkway, PennDOT, counties, municipalities, and other transportation agencies. Our experience includes major bridge replacements, deck replacements, structural rehabilitations, bridge widenings, load ratings, seismic evaluations, staged construction projects, and complex transportation improvements involving steel plate girders, rolled steel beams, prestressed concrete systems, culverts, pedestrian bridges, and specialty structures. The Assistant Chief Engineer - Bridge will have the opportunity to lead projects that shape the region's transportation network, including major highway structures, historic bridge rehabilitations, waterfront and movable bridge projects, and technically challenging infrastructure improvements. FPA's portfolio includes work on critical corridors such as US Routes 1, 22, 27, 33, and 80, as well as significant assignments for public agencies requiring innovative engineering solutions, multidisciplinary coordination, and a commitment to quality from preliminary design through construction completion. Responsibilities • Provide technical leadership and oversight for complex bridge design, rehabilitation, replacement, and transportation infrastructure projects • Serve as a senior technical resource for bridge engineering teams, providing guidance on design approaches, engineering solutions, and project delivery strategies • Lead quality assurance and quality control (QA/QC) reviews of bridge plans, calculations, specifications, technical reports, and design documentation • Oversee structural analysis and design activities in accordance with AASHTO LRFD Bridge Design Specifications, NJDOT standards, and applicable agency requirements • Provide technical direction for bridge modeling, load rating analyses, structural evaluations, and rehabilitation design efforts • Collaborate with Project Managers and multidisciplinary teams including roadway, traffic, geotechnical, environmental, hydraulic, and construction engineering professionals • Support complex project pursuits through technical strategy, proposal development, interviews, and client presentations • Maintain and strengthen relationships with NJDOT, county engineering departments, municipalities, and other transportation agencies • Mentor, coach, and develop engineers within the Bridge Department by providing technical guidance and supporting professional growth • Assist with the development of department standards, technical resources, and best practices to enhance project delivery and engineering excellence • Participate in strategic planning initiatives to support continued growth of FPA's transportation and bridge practice • Conduct site visits, bridge inspections, and field assessments as needed to support project delivery and technical decision-making Qualifications • Bachelor's degree in Civil Engineering required; Master's degree in Structural Engineering required • Professional Engineer (PE) license required; New Jersey, New York and/or Pennsylvania PE preferred or ability to obtain through reciprocity • 15+ years of progressive bridge design and structural engineering experience • Extensive experience delivering complex bridge and transportation infrastructure projects/Historical Bridge Design Rehabilitation experience is a plus • Advanced knowledge of AASHTO LRFD Bridge Design Specifications and NJDOT bridge design procedure • Strong technical expertise in bridge analysis, rehabilitation, replacement, and structural evaluation • Proficiency with bridge design and analysis software such as LEAP Bridge, LARSA, MIDAS, CSiBridge, STAAD, or equivalent programs • Experience with AutoCAD and/or MicroStation required • Demonstrated ability to provide technical leadership, mentor engineers, and elevate team performance • Strong communication, organization, and problem-solving skills with the ability to collaborate across disciplines • Established relationships with transportation agencies, municipalities, and public-sector clients preferred • Experience supporting business development, proposal preparation, and client engagement activities preferred Additional Information • Sponsorship for U.S. employment authorization is not available for this position. • Relocation assistance is available for this position. Don't meet every qualification? At FPA, we recognize that great candidates bring diverse experiences and perspectives. If you are excited about this opportunity but do not meet every listed requirement, we encourage you to apply. Your experience may be exactly what we need for this role or another opportunity within our growing team. The FPA Difference Large firms offer scale. FPA offers opportunity. For more than 50 years, French & Parrello Associates (FPA) has been delivering innovative engineering solutions that shape communities, improve infrastructure, and support regional growth. As an employee-owned, mid-sized engineering and consulting firm, FPA combines the technical capabilities and expertise of a larger organization with the collaboration, accessibility, and personal investment of a close-knit team. At FPA, senior technical leaders have the opportunity to make a meaningful impact beyond individual projects. You will help shape engineering standards, mentor the next generation of professionals, collaborate with industry leaders, and influence the continued growth and success of our Bridge Department. Our multidisciplinary approach allows technical leaders to see the full picture, from concept development and design through construction completion, while collaborating with experts across transportation, structural, environmental, water resources, and other engineering disciplines. We invest in our people through mentorship, professional development, and opportunities for leadership because we believe the success of our employees drives the continued success of our firm. At FPA, you are not just providing engineering expertise, you are helping build a growing organization and shaping the infrastructure that supports communities for generations. Benefits Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement plans. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation The projected compensation range for this position is $150,000 to $200,000. Actual compensation will depend on factors including experience, education, qualifications, and skill set. FPA recognizes and rewards performance through an annual bonus program and offers a signing bonus for this particular position for qualified candidates.
09/30/2026
Full time
Job Description Job Description Assistant Chief Engineer - Structural (Bridge) Wall Township, NJ French & Parrello Associates (FPA) is seeking an experienced and highly respected Assistant Chief Engineer - Bridge to provide technical leadership and strategic direction for our growing Bridge Department at our headquarters in Wall Township, NJ. This is a unique opportunity for a senior transportation engineering professional who wants to make a significant impact by leading complex bridge projects, mentoring talented engineers, advancing technical excellence, and helping shape the continued growth of one of the Northeast's fastest-growing engineering consulting firms. Recognized year after year as one of NJBIZ's Best Places to Work in New Jersey, FPA is committed to creating a culture where talented professionals are empowered to grow, collaborate, and lead. In 2026, FPA was ranked on Zweig's Hot Firm List, recognizing the firm among the 100 fastest-growing AEC firms in the United States and Canada. Our continued growth is driven by our investment in our people, technical expertise, and commitment to delivering innovative infrastructure solutions for the communities we serve. The successful candidate will serve as a technical leader within FPA's Bridge Department, providing oversight and guidance on complex bridge design, rehabilitation, and transportation infrastructure projects throughout New Jersey and the region. This individual will work closely with project managers, engineers, and multidisciplinary teams to ensure the successful delivery of high-quality engineering solutions while advancing the department's technical capabilities and reputation. This role is ideal for a recognized bridge engineering professional who enjoys solving complex technical challenges, developing engineering talent, collaborating with clients and agencies, and contributing to the strategic growth of a multidisciplinary engineering firm. Unlike larger organizations where senior technical professionals can become disconnected from project teams and decision-making, FPA provides the opportunity to directly influence projects, mentor future leaders, and play a key role in shaping the future of our Bridge practice. Bridge Engineering Expertise & Project Experience FPA's Bridge Department has a long-standing reputation for delivering innovative solutions for complex transportation infrastructure projects throughout New Jersey and the Northeast. Our team has successfully completed bridge design, rehabilitation, inspection, and construction support assignments for NJDOT, DRJTBC, NJ Turnpike Authority, Garden State Parkway, PennDOT, counties, municipalities, and other transportation agencies. Our experience includes major bridge replacements, deck replacements, structural rehabilitations, bridge widenings, load ratings, seismic evaluations, staged construction projects, and complex transportation improvements involving steel plate girders, rolled steel beams, prestressed concrete systems, culverts, pedestrian bridges, and specialty structures. The Assistant Chief Engineer - Bridge will have the opportunity to lead projects that shape the region's transportation network, including major highway structures, historic bridge rehabilitations, waterfront and movable bridge projects, and technically challenging infrastructure improvements. FPA's portfolio includes work on critical corridors such as US Routes 1, 22, 27, 33, and 80, as well as significant assignments for public agencies requiring innovative engineering solutions, multidisciplinary coordination, and a commitment to quality from preliminary design through construction completion. Responsibilities • Provide technical leadership and oversight for complex bridge design, rehabilitation, replacement, and transportation infrastructure projects • Serve as a senior technical resource for bridge engineering teams, providing guidance on design approaches, engineering solutions, and project delivery strategies • Lead quality assurance and quality control (QA/QC) reviews of bridge plans, calculations, specifications, technical reports, and design documentation • Oversee structural analysis and design activities in accordance with AASHTO LRFD Bridge Design Specifications, NJDOT standards, and applicable agency requirements • Provide technical direction for bridge modeling, load rating analyses, structural evaluations, and rehabilitation design efforts • Collaborate with Project Managers and multidisciplinary teams including roadway, traffic, geotechnical, environmental, hydraulic, and construction engineering professionals • Support complex project pursuits through technical strategy, proposal development, interviews, and client presentations • Maintain and strengthen relationships with NJDOT, county engineering departments, municipalities, and other transportation agencies • Mentor, coach, and develop engineers within the Bridge Department by providing technical guidance and supporting professional growth • Assist with the development of department standards, technical resources, and best practices to enhance project delivery and engineering excellence • Participate in strategic planning initiatives to support continued growth of FPA's transportation and bridge practice • Conduct site visits, bridge inspections, and field assessments as needed to support project delivery and technical decision-making Qualifications • Bachelor's degree in Civil Engineering required; Master's degree in Structural Engineering required • Professional Engineer (PE) license required; New Jersey, New York and/or Pennsylvania PE preferred or ability to obtain through reciprocity • 15+ years of progressive bridge design and structural engineering experience • Extensive experience delivering complex bridge and transportation infrastructure projects/Historical Bridge Design Rehabilitation experience is a plus • Advanced knowledge of AASHTO LRFD Bridge Design Specifications and NJDOT bridge design procedure • Strong technical expertise in bridge analysis, rehabilitation, replacement, and structural evaluation • Proficiency with bridge design and analysis software such as LEAP Bridge, LARSA, MIDAS, CSiBridge, STAAD, or equivalent programs • Experience with AutoCAD and/or MicroStation required • Demonstrated ability to provide technical leadership, mentor engineers, and elevate team performance • Strong communication, organization, and problem-solving skills with the ability to collaborate across disciplines • Established relationships with transportation agencies, municipalities, and public-sector clients preferred • Experience supporting business development, proposal preparation, and client engagement activities preferred Additional Information • Sponsorship for U.S. employment authorization is not available for this position. • Relocation assistance is available for this position. Don't meet every qualification? At FPA, we recognize that great candidates bring diverse experiences and perspectives. If you are excited about this opportunity but do not meet every listed requirement, we encourage you to apply. Your experience may be exactly what we need for this role or another opportunity within our growing team. The FPA Difference Large firms offer scale. FPA offers opportunity. For more than 50 years, French & Parrello Associates (FPA) has been delivering innovative engineering solutions that shape communities, improve infrastructure, and support regional growth. As an employee-owned, mid-sized engineering and consulting firm, FPA combines the technical capabilities and expertise of a larger organization with the collaboration, accessibility, and personal investment of a close-knit team. At FPA, senior technical leaders have the opportunity to make a meaningful impact beyond individual projects. You will help shape engineering standards, mentor the next generation of professionals, collaborate with industry leaders, and influence the continued growth and success of our Bridge Department. Our multidisciplinary approach allows technical leaders to see the full picture, from concept development and design through construction completion, while collaborating with experts across transportation, structural, environmental, water resources, and other engineering disciplines. We invest in our people through mentorship, professional development, and opportunities for leadership because we believe the success of our employees drives the continued success of our firm. At FPA, you are not just providing engineering expertise, you are helping build a growing organization and shaping the infrastructure that supports communities for generations. Benefits Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement plans. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation The projected compensation range for this position is $150,000 to $200,000. Actual compensation will depend on factors including experience, education, qualifications, and skill set. FPA recognizes and rewards performance through an annual bonus program and offers a signing bonus for this particular position for qualified candidates.
Job Description Job Description ProSync is seeking passionate Information System Security Specialist III to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 5 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A college degree in a technical or managerial related discipline is preferred. Note: a high school diploma or high school equivalency certificate is acceptable with 2 additional years of practical experience. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
09/29/2026
Full time
Job Description Job Description ProSync is seeking passionate Information System Security Specialist III to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 5 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A college degree in a technical or managerial related discipline is preferred. Note: a high school diploma or high school equivalency certificate is acceptable with 2 additional years of practical experience. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/29/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description ProSync is seeking passionate Information System Security Specialist II to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 2 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A High school diploma or HS equivalency certificate is acceptable. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
09/28/2026
Full time
Job Description Job Description ProSync is seeking passionate Information System Security Specialist II to help provide mid level cybersecurity support for Navy information systems, networks, and mission environments. This role assists in implementing, maintaining, and monitoring security controls in accordance with DoD and federal cybersecurity policies. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Information System Security Specialist is responsible for supporting all aspects of a Program Information Assurance (IA) processes tailored to include minimum qualification standards, fundamental awareness and familiarity to demonstrated competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process. The specialist should demonstrate a working knowledge of the Risk Management Framework (RMF) process and/or include prior experience with the Defense Information Assurance & Certification Accreditation Process (DIACAP). Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts, traceability documents purposed for compliance with Authority to Operate (ATO) requirements. The specialist is expected to evaluate security solutions to ensure they meet security requirements for processing up to classified information, and supervise and/or maintain the operational security posture for an information system or program. Support the development, documentation, and maintenance of system security plans, procedures, and authorization artifacts. Assist in implementing security controls and ensuring compliance with applicable cybersecurity frameworks (e.g., RMF, NIST, DoD directives). Conduct routine security assessments, vulnerability scans, and configuration checks to identify and report security risks. Support incident response activities, including evidence collection, initial triage, and coordination with senior cybersecurity personnel. Maintain awareness of system configurations, user access requirements, and security posture changes. Assist in preparing documentation for system authorization, continuous monitoring, and audit readiness. Provide user support on security procedures, access requirements, and proper handling of sensitive information. Requirements A minimum of 2 years of practical experience in a Cybersecurity, Engineering, T&E or A&A (formerly C&A) related field. Must have experience working with Information Assurance tools such as DISA Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS) A minimum Top Secret security clearance or higher with the ability to obtain a Top Secret w/ SCI is required to be considered for this position. EDUCATIONAL REQUIREMENTS A High school diploma or HS equivalency certificate is acceptable. CERTIFICATION REQUIREMENTS May be required to hold an Interim Security Control Assessor qualification. Benefits Join PROSYNC and enjoy our great benefits! Compensation We offer sign on bonuses! We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive. Health & Retirement We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health. Education Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level. Work/Life Balance A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SimVentions, Inc - Glassdoor 4.6
Fredericksburg, Virginia
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are actively seeking a highly skilled and motivated Senior Software Developer to support development and integration of Government-owned and contractor-developed software aboard Unmanned Surface Vessels (USVs). Travel: Negligible Clearance: An Interim Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Experience managing project workflows and driving team collaboration using VS Code, JetBrain's IntelliJ, JIRA, Confluence, and GitLab Experience in JAVA and Rust Experience in C++ and Python Knowledge of Docker and CI/CD pipeline development Experience with Linux Environments (Ubuntu / RedHat) Experience with agile software development practices Responsibilities: Key responsibilities include implementing secure, scalable software architectures and mastering various vendor platforms, payloads, and sensors for successful hardware integration. This role requires close collaboration with the H62 Mission Autonomy Lead to manage agile cycles and translate complex operational requirements into technical specifications. The candidate must be adept at establishing technical baselines and prioritizing high-impact development tasks. Preferred Skills and Experience: At least 8 years of software development experience Experience in networking and protobuf Experience leading, mentoring, and managing high-performing software development teams Ability to be a motivated, self-starter Ability and desire to quickly learn new skills or grow knowledge areas Education: A Bachelor of Science (BS) degree from an accredited college or university in an engineering, scientific, or technical discipline is required Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $92,090 - $135,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
09/16/2026
Full time
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are actively seeking a highly skilled and motivated Senior Software Developer to support development and integration of Government-owned and contractor-developed software aboard Unmanned Surface Vessels (USVs). Travel: Negligible Clearance: An Interim Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Experience managing project workflows and driving team collaboration using VS Code, JetBrain's IntelliJ, JIRA, Confluence, and GitLab Experience in JAVA and Rust Experience in C++ and Python Knowledge of Docker and CI/CD pipeline development Experience with Linux Environments (Ubuntu / RedHat) Experience with agile software development practices Responsibilities: Key responsibilities include implementing secure, scalable software architectures and mastering various vendor platforms, payloads, and sensors for successful hardware integration. This role requires close collaboration with the H62 Mission Autonomy Lead to manage agile cycles and translate complex operational requirements into technical specifications. The candidate must be adept at establishing technical baselines and prioritizing high-impact development tasks. Preferred Skills and Experience: At least 8 years of software development experience Experience in networking and protobuf Experience leading, mentoring, and managing high-performing software development teams Ability to be a motivated, self-starter Ability and desire to quickly learn new skills or grow knowledge areas Education: A Bachelor of Science (BS) degree from an accredited college or university in an engineering, scientific, or technical discipline is required Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $92,090 - $135,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are actively seeking a highly skilled and motivated Senior Software Developer to support development and integration of Government-owned and contractor-developed software aboard Unmanned Surface Vessels (USVs). Travel: Negligible Clearance: An Interim Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Experience managing project workflows and driving team collaboration using VS Code, JetBrain's IntelliJ, JIRA, Confluence, and GitLab Experience in JAVA and Rust Experience in C++ and Python Knowledge of Docker and CI/CD pipeline development Experience with Linux Environments (Ubuntu / RedHat) Experience with agile software development practices Responsibilities: Key responsibilities include implementing secure, scalable software architectures and mastering various vendor platforms, payloads, and sensors for successful hardware integration. This role requires close collaboration with the H62 Mission Autonomy Lead to manage agile cycles and translate complex operational requirements into technical specifications. The candidate must be adept at establishing technical baselines and prioritizing high-impact development tasks. Preferred Skills and Experience: At least 8 years of software development experience Experience in networking and protobuf Experience leading, mentoring, and managing high-performing software development teams Ability to be a motivated, self-starter Ability and desire to quickly learn new skills or grow knowledge areas Education: A Bachelor of Science (BS) degree from an accredited college or university in an engineering, scientific, or technical discipline is required Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $92,090 - $135,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
09/16/2026
Full time
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are actively seeking a highly skilled and motivated Senior Software Developer to support development and integration of Government-owned and contractor-developed software aboard Unmanned Surface Vessels (USVs). Travel: Negligible Clearance: An Interim Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Experience managing project workflows and driving team collaboration using VS Code, JetBrain's IntelliJ, JIRA, Confluence, and GitLab Experience in JAVA and Rust Experience in C++ and Python Knowledge of Docker and CI/CD pipeline development Experience with Linux Environments (Ubuntu / RedHat) Experience with agile software development practices Responsibilities: Key responsibilities include implementing secure, scalable software architectures and mastering various vendor platforms, payloads, and sensors for successful hardware integration. This role requires close collaboration with the H62 Mission Autonomy Lead to manage agile cycles and translate complex operational requirements into technical specifications. The candidate must be adept at establishing technical baselines and prioritizing high-impact development tasks. Preferred Skills and Experience: At least 8 years of software development experience Experience in networking and protobuf Experience leading, mentoring, and managing high-performing software development teams Ability to be a motivated, self-starter Ability and desire to quickly learn new skills or grow knowledge areas Education: A Bachelor of Science (BS) degree from an accredited college or university in an engineering, scientific, or technical discipline is required Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $92,090 - $135,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
Intelligent Network & Communication Systems
Grand Blanc, Michigan
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
09/07/2026
Full time
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
