Job Description Job Description What are the top 3 skills required for this role? 1. Microwave/radio communications 2. SCADA/OT remote communications 3. PtP/PtMP, VHF/UHF, LMR, cellular 4. Nokia microwave systems 5. Towers, licensing, telecom site infrastructure 6. Network routing/switching, SD-WAN, security - Ok Monitoring/management tools like SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS Job Description: Network Advisor - MW/Radio Communication Operations and Support Locations: Houston (TX), Salt Lake (UT), Gastonia (NC), Cleveland (OH) and Superior (WI) Overview: We are seeking a highly experienced MW and Radio Communications professional with 5 years of expertise in deploying and supporting radio systems for enterprise environments. The successful candidate will help support and direct our radio operations, ensuring robust, scalable, and secure network reliability. Key Responsibilities: • Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support. Provide incident response and troubleshoot network issues, performance and functionality to ensure delivery of reliable network services • MW Radio System Design and Implementation: Support deployment, and optimization of enterprise-scale systems including SCADA remote communications. • New Technology and Infrastructure Development: Provide comprehensive network solutions to meet business/Scada/OT requirements, ensuring high availability, security, and scalability, and execute rollout of new network technology • Technology Testing and Validation: Conduct thorough testing and validation of new communications technology to guarantee performance and reliability. • Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements. • Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans. • Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures. • Automation: Automate routine tasks and integrate new technologies into existing networks to improve overall infrastructure. • Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings. • Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure. • Project Support: Provide support for business projects including M & A involving requirement gathering and review and translating requirements into technical network architecture. • Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance. Key Skills: Radio Technology: Working knowledge of radio fundamentals and technologies Microwave Technology: Hands-on experience with Nokia MW systems Communications Technology: Working knowledge of PtP/PtMP systems (VHF, UHF bands), LMR, and cellular Communications System Design: Experience in support microwave radio, configuration and , implementation. Experience with Oil & Gas environments a plus. Towers and licensing: Knowledge of towers and maintenance, FCC and ISED licensing. Knowledge of Telecom sites design development, power systems, cabling, grounding Networking: Strong working knowledge and hands-on experience with networking technologies, including routing, switching and SDWAN Network Security: Working experience of network security principles and best practices, including the implementation of OTA encryption Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS, etc. Good business acumen: Ability to manage business relationships across departments and understand business requirements to deliver on core projects and initiatives. Vendor Management: Experience managing vendor relationships and ensuring SLA compliance. Qualifications: • College/University Degree in IT, Computer Science, Networking, Engineering or related field or equivalent experience. • 5 years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise radio infrastructure. • Proven track record of managing complex communication projects from start to finish. • Strong problem-solving skills and the ability to troubleshoot complex network issues. • Effectives communication skills, with the ability to explain technical concepts to non-technical stakeholders. • Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.
11/07/2026
Full time
Job Description Job Description What are the top 3 skills required for this role? 1. Microwave/radio communications 2. SCADA/OT remote communications 3. PtP/PtMP, VHF/UHF, LMR, cellular 4. Nokia microwave systems 5. Towers, licensing, telecom site infrastructure 6. Network routing/switching, SD-WAN, security - Ok Monitoring/management tools like SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS Job Description: Network Advisor - MW/Radio Communication Operations and Support Locations: Houston (TX), Salt Lake (UT), Gastonia (NC), Cleveland (OH) and Superior (WI) Overview: We are seeking a highly experienced MW and Radio Communications professional with 5 years of expertise in deploying and supporting radio systems for enterprise environments. The successful candidate will help support and direct our radio operations, ensuring robust, scalable, and secure network reliability. Key Responsibilities: • Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support. Provide incident response and troubleshoot network issues, performance and functionality to ensure delivery of reliable network services • MW Radio System Design and Implementation: Support deployment, and optimization of enterprise-scale systems including SCADA remote communications. • New Technology and Infrastructure Development: Provide comprehensive network solutions to meet business/Scada/OT requirements, ensuring high availability, security, and scalability, and execute rollout of new network technology • Technology Testing and Validation: Conduct thorough testing and validation of new communications technology to guarantee performance and reliability. • Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements. • Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans. • Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures. • Automation: Automate routine tasks and integrate new technologies into existing networks to improve overall infrastructure. • Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings. • Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure. • Project Support: Provide support for business projects including M & A involving requirement gathering and review and translating requirements into technical network architecture. • Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance. Key Skills: Radio Technology: Working knowledge of radio fundamentals and technologies Microwave Technology: Hands-on experience with Nokia MW systems Communications Technology: Working knowledge of PtP/PtMP systems (VHF, UHF bands), LMR, and cellular Communications System Design: Experience in support microwave radio, configuration and , implementation. Experience with Oil & Gas environments a plus. Towers and licensing: Knowledge of towers and maintenance, FCC and ISED licensing. Knowledge of Telecom sites design development, power systems, cabling, grounding Networking: Strong working knowledge and hands-on experience with networking technologies, including routing, switching and SDWAN Network Security: Working experience of network security principles and best practices, including the implementation of OTA encryption Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS, etc. Good business acumen: Ability to manage business relationships across departments and understand business requirements to deliver on core projects and initiatives. Vendor Management: Experience managing vendor relationships and ensuring SLA compliance. Qualifications: • College/University Degree in IT, Computer Science, Networking, Engineering or related field or equivalent experience. • 5 years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise radio infrastructure. • Proven track record of managing complex communication projects from start to finish. • Strong problem-solving skills and the ability to troubleshoot complex network issues. • Effectives communication skills, with the ability to explain technical concepts to non-technical stakeholders. • Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.
Job Description Job Description Job Title: Senior Network Engineer Department: Operations Engineering Reports To: Senior Manager, Operations Revision Date: 11/02/2026 FLSA: Exempt Location: Broomfield, CO or Stoughton, MA Preferred - Remote OK Level: T3 Rate of Pay: $96,800-$120,000 USD Company Overview: At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day. Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications - making it more resilient, scalable, intelligent, and accessible. If you're looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there's a place for you at Comtech Allerium. For more on Allerium, please go to . Position Summary: We are looking for a Senior Network Engineer to join our Infrastructure Operations team in delivering lifesaving Next-Generation 911 (NG911) solutions. In this role, you will manage the backbone that supports tens of millions of citizens and thousands of Emergency 911 centers (PSAPs) across North America. Working across more than a dozen global data centers, you will have direct ownership of on-premises and cloud-based networking for our largest customers ensuring that these mission-critical systems are automated, optimized, and always available. Responsibilities: Hands-on Network Engineering: Provide extensive support for network architecture, deployments, software upgrades, life-cycle management & troubleshooting across our development and production environments. Provide technical direction and establish engineering standards across multi-vendor platforms. Technical Strategy and Architecture: Contribute to defining long-term infrastructure strategy and lead implementation initiatives that improve scalability, security, automation, and operational efficiency. Operational Leadership: Serve as a senior technical escalation point for complex operational issues, critical incidents, and major infrastructure upgrades. Drive resolution efforts while ensuring high availability, resiliency, and reliability for mission-critical NG911 services. Technical Mentorship: Mentor and guide engineers across the organization by promoting engineering best practices, operational excellence, and knowledge sharing. Optimization & Reliability: Identify network bottlenecks, resiliency gaps, and performance improvement opportunities across production environments. Partner with cross-functional engineering teams to implement scalable and sustainable solutions. Automation: Develop and enhance network automation, monitoring, and operational tools using Infrastructure-as-Code and scripting methodologies. On-Call Support: Participate in the Network Engineering on-call rotation and provide leadership during high-severity incidents within a 24x7 mission-critical environment. Requirements: Core Technical Expertise: Strong hands-on experience with enterprise and carrier-grade networking technologies including Cisco and Juniper routing/switching platforms, Juniper / Palo Alto firewalls and F5 or Citrix load balancing solutions. Advanced Networking: Deep understanding of networking protocols including BGP, OSPF, MPLS, SD-WAN, route redistribution, traffic engineering, and high-availability network design and implementation. Cloud Networking: Experience supporting hybrid cloud networking environments, with a solid understanding of AWS networking services, cloud connectivity, routing, network segmentation, and security principles. Automation / scripting: Experience with network automation, scripting, or Infrastructure-as-Code tools such as Python, Ansible, Terraform, or APIs is highly desirable. Problem Solving: A track record of solving complex technical problems in a collaborative, fast-paced setting. Technical Ownership & Accountability: Self-driven leader with strong ownership mindset, capable of working independently, driving initiatives to completion, and making sound technical decisions in high-pressure situations. Communication skills: Strong verbal and written communication skills with the ability to clearly present technical concepts, recommendations, and operational impacts to both technical and non-technical stakeholders. Education: Bachelor's degree in Computer Engineering, Information Technology, or a related field, with 8-10 years of hands-on experience in network engineering, preferably in large-scale enterprise or service provider environments. Network: CCNP, JNCIP (CCIE / JNCIE preferred), or equivalent advanced networking certifications are required. Cloud: AWS Practitioner or higher-level cloud certifications. Specialized: Advanced experience with Cisco and Juniper routing/switching platforms, Palo Alto firewalls (including Panorama), and F5 or Citrix load balancers. This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
11/07/2026
Full time
Job Description Job Description Job Title: Senior Network Engineer Department: Operations Engineering Reports To: Senior Manager, Operations Revision Date: 11/02/2026 FLSA: Exempt Location: Broomfield, CO or Stoughton, MA Preferred - Remote OK Level: T3 Rate of Pay: $96,800-$120,000 USD Company Overview: At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day. Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications - making it more resilient, scalable, intelligent, and accessible. If you're looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there's a place for you at Comtech Allerium. For more on Allerium, please go to . Position Summary: We are looking for a Senior Network Engineer to join our Infrastructure Operations team in delivering lifesaving Next-Generation 911 (NG911) solutions. In this role, you will manage the backbone that supports tens of millions of citizens and thousands of Emergency 911 centers (PSAPs) across North America. Working across more than a dozen global data centers, you will have direct ownership of on-premises and cloud-based networking for our largest customers ensuring that these mission-critical systems are automated, optimized, and always available. Responsibilities: Hands-on Network Engineering: Provide extensive support for network architecture, deployments, software upgrades, life-cycle management & troubleshooting across our development and production environments. Provide technical direction and establish engineering standards across multi-vendor platforms. Technical Strategy and Architecture: Contribute to defining long-term infrastructure strategy and lead implementation initiatives that improve scalability, security, automation, and operational efficiency. Operational Leadership: Serve as a senior technical escalation point for complex operational issues, critical incidents, and major infrastructure upgrades. Drive resolution efforts while ensuring high availability, resiliency, and reliability for mission-critical NG911 services. Technical Mentorship: Mentor and guide engineers across the organization by promoting engineering best practices, operational excellence, and knowledge sharing. Optimization & Reliability: Identify network bottlenecks, resiliency gaps, and performance improvement opportunities across production environments. Partner with cross-functional engineering teams to implement scalable and sustainable solutions. Automation: Develop and enhance network automation, monitoring, and operational tools using Infrastructure-as-Code and scripting methodologies. On-Call Support: Participate in the Network Engineering on-call rotation and provide leadership during high-severity incidents within a 24x7 mission-critical environment. Requirements: Core Technical Expertise: Strong hands-on experience with enterprise and carrier-grade networking technologies including Cisco and Juniper routing/switching platforms, Juniper / Palo Alto firewalls and F5 or Citrix load balancing solutions. Advanced Networking: Deep understanding of networking protocols including BGP, OSPF, MPLS, SD-WAN, route redistribution, traffic engineering, and high-availability network design and implementation. Cloud Networking: Experience supporting hybrid cloud networking environments, with a solid understanding of AWS networking services, cloud connectivity, routing, network segmentation, and security principles. Automation / scripting: Experience with network automation, scripting, or Infrastructure-as-Code tools such as Python, Ansible, Terraform, or APIs is highly desirable. Problem Solving: A track record of solving complex technical problems in a collaborative, fast-paced setting. Technical Ownership & Accountability: Self-driven leader with strong ownership mindset, capable of working independently, driving initiatives to completion, and making sound technical decisions in high-pressure situations. Communication skills: Strong verbal and written communication skills with the ability to clearly present technical concepts, recommendations, and operational impacts to both technical and non-technical stakeholders. Education: Bachelor's degree in Computer Engineering, Information Technology, or a related field, with 8-10 years of hands-on experience in network engineering, preferably in large-scale enterprise or service provider environments. Network: CCNP, JNCIP (CCIE / JNCIE preferred), or equivalent advanced networking certifications are required. Cloud: AWS Practitioner or higher-level cloud certifications. Specialized: Advanced experience with Cisco and Juniper routing/switching platforms, Palo Alto firewalls (including Panorama), and F5 or Citrix load balancers. This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
Job Description Job Description Job Description/ Responsibilities/ Years of experience: • 6 years' experience in Software Development / Testing with Strong business analytical skills to understand the critical business flows for an application. • Design, develop, and maintain automated test suites for REST APIs and web applications using Selenium and Python. • Build and execute test automation strategies for Voice/VoIP/SIP-based systems and features. • Perform functional, regression, integration, and performance testing across the application stack. • Write and optimize SQL queries to validate data integrity and support test case design. • Integrate automated tests into CI/CD pipelines to enable continuous testing and faster release cycles. • Use Git for version control and collaborative test code management. • Monitor and troubleshoot application logs using Splunk to identify and diagnose defects. • Conduct accessibility testing to ensure compliance with relevant standards (WCAG or equivalent). • Manage and track defects/incidents through ITSM tools as part of the QA lifecycle. • Collaborate with developers, product managers, and business stakeholders to understand requirements and translate them into comprehensive test plans. • Clearly communicate test results, risks, and quality metrics to technical and non-technical stakeholders. • Contribute to continuous improvement of QA processes, tools, and best practices. • Self-motivated, proactive, and accountable. • Excellent written and verbal communication skills What are the top 3 skills required for this role? 1. Must have Proficiency in a scripting language for automation such as Python or JavaScript, also needs experience REST APIs test automation. 2. Must be Proficient in API & Integration Testing Automation. 3. Must have SQL Log Analysis for Defect Substantiation.
11/07/2026
Full time
Job Description Job Description Job Description/ Responsibilities/ Years of experience: • 6 years' experience in Software Development / Testing with Strong business analytical skills to understand the critical business flows for an application. • Design, develop, and maintain automated test suites for REST APIs and web applications using Selenium and Python. • Build and execute test automation strategies for Voice/VoIP/SIP-based systems and features. • Perform functional, regression, integration, and performance testing across the application stack. • Write and optimize SQL queries to validate data integrity and support test case design. • Integrate automated tests into CI/CD pipelines to enable continuous testing and faster release cycles. • Use Git for version control and collaborative test code management. • Monitor and troubleshoot application logs using Splunk to identify and diagnose defects. • Conduct accessibility testing to ensure compliance with relevant standards (WCAG or equivalent). • Manage and track defects/incidents through ITSM tools as part of the QA lifecycle. • Collaborate with developers, product managers, and business stakeholders to understand requirements and translate them into comprehensive test plans. • Clearly communicate test results, risks, and quality metrics to technical and non-technical stakeholders. • Contribute to continuous improvement of QA processes, tools, and best practices. • Self-motivated, proactive, and accountable. • Excellent written and verbal communication skills What are the top 3 skills required for this role? 1. Must have Proficiency in a scripting language for automation such as Python or JavaScript, also needs experience REST APIs test automation. 2. Must be Proficient in API & Integration Testing Automation. 3. Must have SQL Log Analysis for Defect Substantiation.
Job Description Job Description Our client, an established public-sector organization in Southeast Michigan, is seeking an experienced Senior Network & Cybersecurity Specialist to join its IT team. This individual will bring a strong foundation in network engineering combined with hands-on cybersecurity experience. Working alongside an established IT team, this professional will help maintain, secure, and improve critical network infrastructure while identifying emerging vulnerabilities and evaluating new technologies. The ideal candidate is a seasoned network/infrastructure professional who has developed strong cybersecurity capabilities and enjoys staying ahead of industry developments while remaining actively involved in day-to-day technical operations. This is a collaborative, hands-on IT environment where team members contribute across multiple areas of technology support. The successful candidate will be comfortable taking ownership of complex technical challenges, making informed recommendations, working with vendors, and helping guide the organization's long-term network and security strategy. Key Responsibilities Network & Infrastructure Engineering Design, implement, maintain, and optimize enterprise network infrastructure and architecture. Configure and manage firewalls, routers, switches, VPNs, wireless networks, and network security devices. Maintain and troubleshoot LAN/WAN environments, network connectivity, and associated infrastructure. Administer and support Windows Server environments, Active Directory, DNS, DHCP, and Microsoft technologies. Manage virtualization, enterprise storage, and server infrastructure, including VMware, SAN, and NAS environments. Evaluate existing infrastructure and recommend improvements to network performance, reliability, and scalability. Support telecommunications infrastructure, VoIP systems, and related network services. Cybersecurity & Risk Management Develop, implement, and maintain network security policies, procedures, and safeguards. Monitor systems for vulnerabilities, suspicious activity, unauthorized access, and potential security threats. Conduct vulnerability assessments, security audits, and risk analyses. Implement and maintain endpoint protection, antivirus, and Endpoint Detection and Response (EDR) solutions. Investigate security incidents, coordinate incident response, and assist with forensic investigations. Maintain compliance with applicable security frameworks and regulatory requirements, including CJIS, CIS, and other industry standards. Identify security gaps and develop remediation strategies to reduce organizational risk. Monitor emerging cybersecurity threats and vulnerabilities and evaluate their potential impact on the organization's technology environment. Systems Administration & Business Continuity Manage and maintain Microsoft 365, Exchange, Azure, Intune, and related enterprise technologies. Oversee backup systems, disaster recovery planning, and business continuity procedures. Develop, document, and regularly test recovery processes to ensure business continuity. Support enterprise applications, databases, web services, and associated infrastructure. Coordinate with vendors and technical partners to resolve complex infrastructure and security issues. Maintain system configurations, documentation, and technical procedures. Technical Leadership & Continuous Improvement Provide technical recommendations and guidance regarding infrastructure improvements, cybersecurity, and emerging technologies. Stay current on industry developments, security vulnerabilities, vendor updates, and evolving technology standards. Evaluate new technologies and identify opportunities to improve operational efficiency, infrastructure performance, and security. Assess how emerging technologies and security changes affect existing systems and recommend appropriate solutions. Coordinate with vendors and internal stakeholders to evaluate, plan, and implement technology improvements. Collaborate with IT leadership and other team members on infrastructure planning and technology initiatives. Provide technical guidance and training to colleagues and end users. Technical Support & Team Collaboration Assist with complex technical escalations and Level 2 support when needed. Troubleshoot and resolve complex network, server, hardware, software, and connectivity issues. Assist with hardware and software installations, upgrades, and maintenance. Work collaboratively with other IT team members to support the organization's broader technology needs. Provide after-hours support and participate in occasional on-call responsibilities. Travel to other organizational facilities when necessary. Perform other related duties as assigned. Requirements Bachelor's degree in Information Assurance, Computer Science, Management Information Systems, or a related discipline; equivalent professional experience will be considered. Approximately 10 years of progressively responsible experience in network engineering, infrastructure administration, and related IT disciplines. At least 3 years of hands-on cybersecurity experience. Strong understanding of network architecture, TCP/IP, LAN/WAN, Ethernet, DHCP, DNS, and QoS. Experience configuring, implementing, and maintaining enterprise firewalls; FortiGate experience preferred. Experience with antivirus, endpoint protection, and Endpoint Detection and Response (EDR) security solutions. Working knowledge of Microsoft technologies, including Active Directory, Microsoft 365, Exchange, Azure, DNS, and Windows Server. Experience with VMware virtualization and enterprise server environments. Familiarity with endpoint management tools, including Intune and Microsoft Endpoint Configuration Manager (SCCM). Experience with network monitoring, vulnerability management, and security assessment tools. Knowledge of data protection, disaster recovery, and business continuity practices. Experience supporting routers, switches, VPNs, wireless networks, SAN/NAS, VoIP, and related infrastructure. Experience with enterprise backup solutions such as Veeam, Backup Exec, or comparable platforms. Strong analytical, troubleshooting, communication, and problem-solving abilities. Ability to manage multiple complex projects, prioritize competing demands, and exercise sound independent judgment. Ability to handle confidential information with discretion. Preferred Qualifications Experience working within government, public-sector, or other regulated IT environments. Familiarity with CJIS security requirements and related compliance standards. Experience with FortiGate firewall administration. Experience developing and implementing cybersecurity policies and procedures. Experience conducting vulnerability assessments, security audits, and incident investigations. Experience providing technical guidance, evaluating emerging technologies, and recommending infrastructure improvements. Experience coordinating technical projects with external vendors and service providers.
11/07/2026
Full time
Job Description Job Description Our client, an established public-sector organization in Southeast Michigan, is seeking an experienced Senior Network & Cybersecurity Specialist to join its IT team. This individual will bring a strong foundation in network engineering combined with hands-on cybersecurity experience. Working alongside an established IT team, this professional will help maintain, secure, and improve critical network infrastructure while identifying emerging vulnerabilities and evaluating new technologies. The ideal candidate is a seasoned network/infrastructure professional who has developed strong cybersecurity capabilities and enjoys staying ahead of industry developments while remaining actively involved in day-to-day technical operations. This is a collaborative, hands-on IT environment where team members contribute across multiple areas of technology support. The successful candidate will be comfortable taking ownership of complex technical challenges, making informed recommendations, working with vendors, and helping guide the organization's long-term network and security strategy. Key Responsibilities Network & Infrastructure Engineering Design, implement, maintain, and optimize enterprise network infrastructure and architecture. Configure and manage firewalls, routers, switches, VPNs, wireless networks, and network security devices. Maintain and troubleshoot LAN/WAN environments, network connectivity, and associated infrastructure. Administer and support Windows Server environments, Active Directory, DNS, DHCP, and Microsoft technologies. Manage virtualization, enterprise storage, and server infrastructure, including VMware, SAN, and NAS environments. Evaluate existing infrastructure and recommend improvements to network performance, reliability, and scalability. Support telecommunications infrastructure, VoIP systems, and related network services. Cybersecurity & Risk Management Develop, implement, and maintain network security policies, procedures, and safeguards. Monitor systems for vulnerabilities, suspicious activity, unauthorized access, and potential security threats. Conduct vulnerability assessments, security audits, and risk analyses. Implement and maintain endpoint protection, antivirus, and Endpoint Detection and Response (EDR) solutions. Investigate security incidents, coordinate incident response, and assist with forensic investigations. Maintain compliance with applicable security frameworks and regulatory requirements, including CJIS, CIS, and other industry standards. Identify security gaps and develop remediation strategies to reduce organizational risk. Monitor emerging cybersecurity threats and vulnerabilities and evaluate their potential impact on the organization's technology environment. Systems Administration & Business Continuity Manage and maintain Microsoft 365, Exchange, Azure, Intune, and related enterprise technologies. Oversee backup systems, disaster recovery planning, and business continuity procedures. Develop, document, and regularly test recovery processes to ensure business continuity. Support enterprise applications, databases, web services, and associated infrastructure. Coordinate with vendors and technical partners to resolve complex infrastructure and security issues. Maintain system configurations, documentation, and technical procedures. Technical Leadership & Continuous Improvement Provide technical recommendations and guidance regarding infrastructure improvements, cybersecurity, and emerging technologies. Stay current on industry developments, security vulnerabilities, vendor updates, and evolving technology standards. Evaluate new technologies and identify opportunities to improve operational efficiency, infrastructure performance, and security. Assess how emerging technologies and security changes affect existing systems and recommend appropriate solutions. Coordinate with vendors and internal stakeholders to evaluate, plan, and implement technology improvements. Collaborate with IT leadership and other team members on infrastructure planning and technology initiatives. Provide technical guidance and training to colleagues and end users. Technical Support & Team Collaboration Assist with complex technical escalations and Level 2 support when needed. Troubleshoot and resolve complex network, server, hardware, software, and connectivity issues. Assist with hardware and software installations, upgrades, and maintenance. Work collaboratively with other IT team members to support the organization's broader technology needs. Provide after-hours support and participate in occasional on-call responsibilities. Travel to other organizational facilities when necessary. Perform other related duties as assigned. Requirements Bachelor's degree in Information Assurance, Computer Science, Management Information Systems, or a related discipline; equivalent professional experience will be considered. Approximately 10 years of progressively responsible experience in network engineering, infrastructure administration, and related IT disciplines. At least 3 years of hands-on cybersecurity experience. Strong understanding of network architecture, TCP/IP, LAN/WAN, Ethernet, DHCP, DNS, and QoS. Experience configuring, implementing, and maintaining enterprise firewalls; FortiGate experience preferred. Experience with antivirus, endpoint protection, and Endpoint Detection and Response (EDR) security solutions. Working knowledge of Microsoft technologies, including Active Directory, Microsoft 365, Exchange, Azure, DNS, and Windows Server. Experience with VMware virtualization and enterprise server environments. Familiarity with endpoint management tools, including Intune and Microsoft Endpoint Configuration Manager (SCCM). Experience with network monitoring, vulnerability management, and security assessment tools. Knowledge of data protection, disaster recovery, and business continuity practices. Experience supporting routers, switches, VPNs, wireless networks, SAN/NAS, VoIP, and related infrastructure. Experience with enterprise backup solutions such as Veeam, Backup Exec, or comparable platforms. Strong analytical, troubleshooting, communication, and problem-solving abilities. Ability to manage multiple complex projects, prioritize competing demands, and exercise sound independent judgment. Ability to handle confidential information with discretion. Preferred Qualifications Experience working within government, public-sector, or other regulated IT environments. Familiarity with CJIS security requirements and related compliance standards. Experience with FortiGate firewall administration. Experience developing and implementing cybersecurity policies and procedures. Experience conducting vulnerability assessments, security audits, and incident investigations. Experience providing technical guidance, evaluating emerging technologies, and recommending infrastructure improvements. Experience coordinating technical projects with external vendors and service providers.
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
11/07/2026
Full time
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
11/07/2026
Full time
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
11/07/2026
Full time
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
11/07/2026
Full time
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
Job Description Job Description Description We are seeking a Network Security Engineer to provide technical support in design and deployment of Network Transformation and Network Operations. In this role, you will assess and deploy the relevant technology solutions according to customers' business, security policy and application requirements and work directly with the Senior Network Engineer. Key Responsibilities Participate in daily network, firewall, and operational support. Ability to troubleshoot network issues and failures and follow best practices and troubleshooting methodology to quickly assess current situations, find solutions, and implement changes to correct and/or update network topologies to ensure stability and functionality. Provide technical analysis of operational issues and remediations during troubleshooting efforts to ensure documentations and procedures are followed and updated during active events. This includes the ability to report to management. Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate. Work with various stake holders to lead problem solving, evolve system roadmap and take critical decisions. Provide clear communication with regular updates/reports to the management team. Skills, Knowledge & Expertise Minimum of 5 years' experience in deployment and configuration and architectural design of networking technologies specific to routing, switching and general network security best practices, in which 3 years must be in customer-facing positions. Minimum of CCNA or comparable level of knowledge. Ability to work on call rotation as needed. B.S./B.A./M.S. degree or equivalent technical training. Fortinet NSE 6 and NSE 7 Knowledge of Azure and AWS Experience with Aruba ClearPass, Aruba switches and wireless Experience with Cisco Firepower Services and Palo Alto security services. Understanding of encryption and SSL/TLS technologies and best practices. Experience working for or with local government, service providers, and/or enterprises customers. Experience in large Data Center or Enterprise/campus designs, architecture, deployment and configuration with physical and virtual appliances. Familiarity with applications driving modern infrastructure design in private and public cloud. Experience in networking technologies such as STP, Nexus vPC, IPSEC / SSLVPN, Routing: VRF, MPLS, OSPF, BGP and Multi-Homed environments. Datacenter Network services including Security, Load Balancing, DNS, etc. at the virtual and physical level. Experience with Cisco, Juniper, Fortinet, HP, Aruba and CATO products (Firewall, Routing / switching, SASE, wireless and security) Wireless networking technologies including access-control platforms such as Cisco ISE or Aruba Clear Pass Policy Manager IPS/IDS, as well as other NGFW (Next Gen Firewall) features and capabilities. Ability to write incident and problem record documentation to support daily efforts. Strong analytical thinking and decision-making skills & highly organized. Strong ability to influence others and build consensus via excellent verbal and written communication skills. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
11/07/2026
Full time
Job Description Job Description Description We are seeking a Network Security Engineer to provide technical support in design and deployment of Network Transformation and Network Operations. In this role, you will assess and deploy the relevant technology solutions according to customers' business, security policy and application requirements and work directly with the Senior Network Engineer. Key Responsibilities Participate in daily network, firewall, and operational support. Ability to troubleshoot network issues and failures and follow best practices and troubleshooting methodology to quickly assess current situations, find solutions, and implement changes to correct and/or update network topologies to ensure stability and functionality. Provide technical analysis of operational issues and remediations during troubleshooting efforts to ensure documentations and procedures are followed and updated during active events. This includes the ability to report to management. Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate. Work with various stake holders to lead problem solving, evolve system roadmap and take critical decisions. Provide clear communication with regular updates/reports to the management team. Skills, Knowledge & Expertise Minimum of 5 years' experience in deployment and configuration and architectural design of networking technologies specific to routing, switching and general network security best practices, in which 3 years must be in customer-facing positions. Minimum of CCNA or comparable level of knowledge. Ability to work on call rotation as needed. B.S./B.A./M.S. degree or equivalent technical training. Fortinet NSE 6 and NSE 7 Knowledge of Azure and AWS Experience with Aruba ClearPass, Aruba switches and wireless Experience with Cisco Firepower Services and Palo Alto security services. Understanding of encryption and SSL/TLS technologies and best practices. Experience working for or with local government, service providers, and/or enterprises customers. Experience in large Data Center or Enterprise/campus designs, architecture, deployment and configuration with physical and virtual appliances. Familiarity with applications driving modern infrastructure design in private and public cloud. Experience in networking technologies such as STP, Nexus vPC, IPSEC / SSLVPN, Routing: VRF, MPLS, OSPF, BGP and Multi-Homed environments. Datacenter Network services including Security, Load Balancing, DNS, etc. at the virtual and physical level. Experience with Cisco, Juniper, Fortinet, HP, Aruba and CATO products (Firewall, Routing / switching, SASE, wireless and security) Wireless networking technologies including access-control platforms such as Cisco ISE or Aruba Clear Pass Policy Manager IPS/IDS, as well as other NGFW (Next Gen Firewall) features and capabilities. Ability to write incident and problem record documentation to support daily efforts. Strong analytical thinking and decision-making skills & highly organized. Strong ability to influence others and build consensus via excellent verbal and written communication skills. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/07/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security tooling implementation and upgrades, ongoing support of services, quality and testing, and meeting the engineering standards of American Airlines. You will be expected to balance technical oversight, and business alignment to keep the organization's assets safe while maintaining operational stability. You will be responsible for the collaboration with system administrators, developers, HR, and security teams to seamlessly integrate and support IDM/IGA capabilities across the organization. As a leader, you will be responsible for ensuring the systems are resilient, running effectively, and smoothly for our customers while empowering and motivating your team. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Your community of practice or your Managers/Leaders will iterate on the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Implementation: Oversee the deployment and configuration of IAM solutions to manage user identities, roles, and system access across the organization's systems and applications. Identity Platform and Design Implementation: Lead the design and deployment of identity management solutions, ensuring they meet security, scalability, and performance requirements, while integrating with existing infrastructure and applications. Resource and Project Management: Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery. Monitoring and Auditing: Direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations, while addressing any identified issues or gaps. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Ensuring Regulatory Compliance: Monitoring and ensuring adherence to cybersecurity regulations and standards, implementing necessary compliance measures. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Develop and implement monitoring strategies to ensure the continuous availability, performance, and reliability of identity services, while managing day to day operations of the identity platform. Access Governance and Certification: Oversee adherence to regulatory scheduled reviews and certifications of user access rights to ensure compliance and prevent "privilege creep". Incident Response and Troubleshooting: Develop and oversee the response to identity-related security incidents, troubleshoot IAM platform issues, and provide guidance and support to users experiencing access problems. Collaboration: Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery. Support and Troubleshooting: Develop and oversee the responses for issues related to certification campaigns and provide guidance and support to users during the campaign process. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. 6+ years prior experience in cybersecurity management or a related field 3+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years of experience in project management, with at least 3 years in a cybersecurity project management role. Proven track record of managing and delivering successful cybersecurity projects. Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project). Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Knowledge of IAM principles and practices for managing user identities, roles, and access privileges Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions Engage with customers to understand pain points with governance, compliance, and access management to identify opportunities where Saviynt can help What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/07/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security tooling implementation and upgrades, ongoing support of services, quality and testing, and meeting the engineering standards of American Airlines. You will be expected to balance technical oversight, and business alignment to keep the organization's assets safe while maintaining operational stability. You will be responsible for the collaboration with system administrators, developers, HR, and security teams to seamlessly integrate and support IDM/IGA capabilities across the organization. As a leader, you will be responsible for ensuring the systems are resilient, running effectively, and smoothly for our customers while empowering and motivating your team. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Your community of practice or your Managers/Leaders will iterate on the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Implementation: Oversee the deployment and configuration of IAM solutions to manage user identities, roles, and system access across the organization's systems and applications. Identity Platform and Design Implementation: Lead the design and deployment of identity management solutions, ensuring they meet security, scalability, and performance requirements, while integrating with existing infrastructure and applications. Resource and Project Management: Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery. Monitoring and Auditing: Direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations, while addressing any identified issues or gaps. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Ensuring Regulatory Compliance: Monitoring and ensuring adherence to cybersecurity regulations and standards, implementing necessary compliance measures. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Develop and implement monitoring strategies to ensure the continuous availability, performance, and reliability of identity services, while managing day to day operations of the identity platform. Access Governance and Certification: Oversee adherence to regulatory scheduled reviews and certifications of user access rights to ensure compliance and prevent "privilege creep". Incident Response and Troubleshooting: Develop and oversee the response to identity-related security incidents, troubleshoot IAM platform issues, and provide guidance and support to users experiencing access problems. Collaboration: Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery. Support and Troubleshooting: Develop and oversee the responses for issues related to certification campaigns and provide guidance and support to users during the campaign process. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. 6+ years prior experience in cybersecurity management or a related field 3+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years of experience in project management, with at least 3 years in a cybersecurity project management role. Proven track record of managing and delivering successful cybersecurity projects. Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project). Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Knowledge of IAM principles and practices for managing user identities, roles, and access privileges Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions Engage with customers to understand pain points with governance, compliance, and access management to identify opportunities where Saviynt can help What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/07/2026
Full time
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence is seeking a Cloud Platform Engineer to support secure AWS hosting environments for Department of War customers. This is a hands-on engineering role that supports the broader cloud hosting lifecycle. The position includes AWS infrastructure, Infrastructure as Code, CI/CD, container platforms, automation, technical solutioning, troubleshooting, monitoring, security, and operational support. The ideal candidate will have strong experience designing, implementing, automating, and troubleshooting AWS-based environments. Candidates should be comfortable working across infrastructure, deployments, container platforms, security controls, and customer requirements. Responsibilities Responsibilities include, but are not limited to: Design, implement, operate, and improve secure AWS hosting solutions supporting development, test, and production environments. Collaborate with Cloud Engineers, Solutions Architects, cybersecurity professionals, application teams, and customer stakeholders to develop and implement technical solutions. Translate technical and customer requirements into practical cloud infrastructure, deployment, and hosting solutions. Build, maintain, and improve reusable Infrastructure as Code patterns using Terraform, AWS CloudFormation, or similar technologies. Develop and maintain CI/CD pipelines supporting automated build, test, security scanning, deployment, and release workflows. Deploy, operate, and troubleshoot containerized workloads using Docker, Amazon ECS/Fargate, and Amazon EKS/Kubernetes. Support container platforms, including workload deployment, configuration, networking, storage, scaling, monitoring, and troubleshooting. Develop scripts, tools, and automation using Python, Shell, PowerShell, or similar technologies to reduce manual effort and improve consistency. Convert recurring operational issues into reusable automation, platform capabilities, or standardized deployment patterns. Support AWS-hosted environments as needed, including troubleshooting, incident response, planned maintenance, technical escalations, and production support. Troubleshoot infrastructure, operating system, networking, permissions, database, pipeline, container, and deployment issues. Support cloud platform services related to monitoring, logging, access control, configuration management, patching, backup, and security. Work with cybersecurity and compliance teams to ensure infrastructure and automation align with customer, federal, and organizational requirements. Research and recommend tools, technologies, and engineering practices that improve platform reliability, automation, security, and developer experience. Create and maintain technical designs, implementation plans, deployment procedures, runbooks, reusable patterns, and operational documentation. Participate in a rotating on-call schedule, typically approximately one week every four months. Requirements Required Qualifications Ability to obtain and maintain a Public Trust. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent professional experience. CompTIA Security+ certification, or the ability to obtain it within the first 60 days. AWS certification, or the ability to obtain one within the first 90 days. At least 3 years of progressively responsible experience in cloud engineering, platform engineering, DevOps, infrastructure automation, systems engineering, or a related technical field. Hands-on experience designing, deploying, supporting, and troubleshooting AWS environments. Experience with core AWS services such as EC2, S3, IAM, VPC, security groups, RDS, EFS, CloudWatch, CloudTrail, and AWS Systems Manager. Hands-on experience with Terraform, AWS CloudFormation, or another Infrastructure as Code technology. Experience developing, maintaining, or troubleshooting CI/CD pipelines using GitLab CI/CD, Jenkins, GitHub Actions, AWS CodePipeline, or similar platforms. Production experience with Docker and at least one container platform, such as Amazon ECS Fargate or Amazon EKS/Kubernetes. Experience developing automation using Python, Shell, PowerShell, or a similar scripting language. Ability to troubleshoot complex technical issues across infrastructure, deployments, networking, permissions, and containerized workloads. Ability to contribute to technical solution design and communicate recommendations, tradeoffs, and implementation approaches. Strong written and verbal communication skills, including the ability to document technical processes and communicate with technical and nontechnical stakeholders. Preferred Qualifications Experience with both Amazon ECS/Fargate and Amazon EKS/Kubernetes. Experience with Terraform modules, remote state, workspaces, providers, and reusable Infrastructure as Code patterns. Experience with Git-based development workflows, branching strategies, merge requests, pull requests, and code reviews. Experience with Kubernetes tools and concepts such as Helm, namespaces, ingress, service networking, storage, autoscaling, and container registries. Experience supporting secure environments subject to federal, Public Trust, NIST, DoD, or similar compliance requirements. Experience with monitoring, logging, and alerting tools such as CloudWatch, Prometheus, or Grafana. Experience with AWS networking, load balancing, DNS, identity, security controls, or hybrid connectivity. Experience administering Linux or Windows servers in cloud or enterprise environments. Experience with Active Directory or LDAP-based identity solutions. Experience integrating generative AI services, APIs, or AI-assisted tools into cloud applications, engineering workflows, automation, or operational platforms. AWS Associate, Specialty, or Professional-level certification. Experience leading technical solutioning discussions with customers or stakeholders. Compensation The anticipated salary range for this position is $100,000-$180,000, depending on experience, technical depth, certifications, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/07/2026
Full time
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence is seeking a Cloud Platform Engineer to support secure AWS hosting environments for Department of War customers. This is a hands-on engineering role that supports the broader cloud hosting lifecycle. The position includes AWS infrastructure, Infrastructure as Code, CI/CD, container platforms, automation, technical solutioning, troubleshooting, monitoring, security, and operational support. The ideal candidate will have strong experience designing, implementing, automating, and troubleshooting AWS-based environments. Candidates should be comfortable working across infrastructure, deployments, container platforms, security controls, and customer requirements. Responsibilities Responsibilities include, but are not limited to: Design, implement, operate, and improve secure AWS hosting solutions supporting development, test, and production environments. Collaborate with Cloud Engineers, Solutions Architects, cybersecurity professionals, application teams, and customer stakeholders to develop and implement technical solutions. Translate technical and customer requirements into practical cloud infrastructure, deployment, and hosting solutions. Build, maintain, and improve reusable Infrastructure as Code patterns using Terraform, AWS CloudFormation, or similar technologies. Develop and maintain CI/CD pipelines supporting automated build, test, security scanning, deployment, and release workflows. Deploy, operate, and troubleshoot containerized workloads using Docker, Amazon ECS/Fargate, and Amazon EKS/Kubernetes. Support container platforms, including workload deployment, configuration, networking, storage, scaling, monitoring, and troubleshooting. Develop scripts, tools, and automation using Python, Shell, PowerShell, or similar technologies to reduce manual effort and improve consistency. Convert recurring operational issues into reusable automation, platform capabilities, or standardized deployment patterns. Support AWS-hosted environments as needed, including troubleshooting, incident response, planned maintenance, technical escalations, and production support. Troubleshoot infrastructure, operating system, networking, permissions, database, pipeline, container, and deployment issues. Support cloud platform services related to monitoring, logging, access control, configuration management, patching, backup, and security. Work with cybersecurity and compliance teams to ensure infrastructure and automation align with customer, federal, and organizational requirements. Research and recommend tools, technologies, and engineering practices that improve platform reliability, automation, security, and developer experience. Create and maintain technical designs, implementation plans, deployment procedures, runbooks, reusable patterns, and operational documentation. Participate in a rotating on-call schedule, typically approximately one week every four months. Requirements Required Qualifications Ability to obtain and maintain a Public Trust. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent professional experience. CompTIA Security+ certification, or the ability to obtain it within the first 60 days. AWS certification, or the ability to obtain one within the first 90 days. At least 3 years of progressively responsible experience in cloud engineering, platform engineering, DevOps, infrastructure automation, systems engineering, or a related technical field. Hands-on experience designing, deploying, supporting, and troubleshooting AWS environments. Experience with core AWS services such as EC2, S3, IAM, VPC, security groups, RDS, EFS, CloudWatch, CloudTrail, and AWS Systems Manager. Hands-on experience with Terraform, AWS CloudFormation, or another Infrastructure as Code technology. Experience developing, maintaining, or troubleshooting CI/CD pipelines using GitLab CI/CD, Jenkins, GitHub Actions, AWS CodePipeline, or similar platforms. Production experience with Docker and at least one container platform, such as Amazon ECS Fargate or Amazon EKS/Kubernetes. Experience developing automation using Python, Shell, PowerShell, or a similar scripting language. Ability to troubleshoot complex technical issues across infrastructure, deployments, networking, permissions, and containerized workloads. Ability to contribute to technical solution design and communicate recommendations, tradeoffs, and implementation approaches. Strong written and verbal communication skills, including the ability to document technical processes and communicate with technical and nontechnical stakeholders. Preferred Qualifications Experience with both Amazon ECS/Fargate and Amazon EKS/Kubernetes. Experience with Terraform modules, remote state, workspaces, providers, and reusable Infrastructure as Code patterns. Experience with Git-based development workflows, branching strategies, merge requests, pull requests, and code reviews. Experience with Kubernetes tools and concepts such as Helm, namespaces, ingress, service networking, storage, autoscaling, and container registries. Experience supporting secure environments subject to federal, Public Trust, NIST, DoD, or similar compliance requirements. Experience with monitoring, logging, and alerting tools such as CloudWatch, Prometheus, or Grafana. Experience with AWS networking, load balancing, DNS, identity, security controls, or hybrid connectivity. Experience administering Linux or Windows servers in cloud or enterprise environments. Experience with Active Directory or LDAP-based identity solutions. Experience integrating generative AI services, APIs, or AI-assisted tools into cloud applications, engineering workflows, automation, or operational platforms. AWS Associate, Specialty, or Professional-level certification. Experience leading technical solutioning discussions with customers or stakeholders. Compensation The anticipated salary range for this position is $100,000-$180,000, depending on experience, technical depth, certifications, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. We have an immediate need for a highly skilled Senior-level DevSecOps Engineer to support federal programs hosted on AWS GovCloud. This role requires expertise in DevSecOps best practices, cloud automation, security compliance, and continuous integration/continuous deployment (CI/CD) to enhance the security, scalability, and efficiency of mission-critical applications. Core Responsibilities Technical Leadership & Team Management: Lead, mentor, and manage a team of approximately five DevSecOps engineers, providing technical direction, prioritizing work, conducting code and architecture reviews, and fostering a collaborative, high-performing "one team" culture while remaining an active hands-on contributor. Hands-On Engineering: Serve as the technical lead for complex infrastructure, automation, and deployment efforts by designing solutions, troubleshooting production issues, developing infrastructure and pipeline code, and supporting implementation across the DevSecOps toolchain. Operational Support & On-Call: Provide operational leadership during production incidents, outages, and high-priority events. Participate in an on-call rotation as required, ensuring timely incident response, root cause analysis, and restoration of services while driving continuous improvements to system reliability and operational maturity. AWS GovCloud Architecture & Management: Design, implement, and maintain secure, scalable, and compliant AWS GovCloud environments for DoD and Civilian agency applications. DevSecOps Pipeline Development: Build and optimize CI/CD pipelines using tools like GitLab CI/CD, Jenkins, AWS Code Pipeline, and Terraform to automate deployments and security compliance. Security & Compliance: Ensure adherence to Federal cybersecurity frameworks (e.g., NIST 800-171, NIST 800-53, RMF, FedRAMP, Zero Trust). Implement STIGs, security baselines, and automated security scanning (SAST/DAST). Infrastructure as Code (IaC): Automate infrastructure provisioning and configuration management using Terraform, CloudFormation, and Ansible. Containerization & Orchestration: Deploy and manage Docker containers and Kubernetes clusters in AWS GovCloud, leveraging services like Amazon EKS, ECS, and Fargate. Monitoring & Incident Response: Implement AWS CloudWatch, AWS Security Hub, GuardDuty, Splunk, or ELK for proactive monitoring, logging, and compliance reporting. Automation & Scripting: Develop automation scripts using Python, Bash, or PowerShell to improve deployment efficiency and security enforcement. Collaboration & Knowledge Sharing: Work closely with software developers, cybersecurity teams, and cloud engineers to integrate security and automation into the software development lifecycle (SDLC). Requirements US citizenship with the ability to obtain a successful DoD Secret security clearance required Security+, AWS Certified Security 7+ years of hands-on experience in DevSecOps, Cloud Engineering, or Infrastructure Automation roles. Strong expertise in AWS GovCloud services, security configurations, and compliance frameworks. Experience with CI/CD tools (GitLab CI/CD, Jenkins, AWS Code Pipeline, or similar). Hands-on experience with Infrastructure as Code (IaC) using Terraform, CloudFormation, and Ansible. Proficiency in containerization and orchestration (Docker, Kubernetes, EKS, ECS, Fargate). Strong understanding of AWS security services (AWS IAM, GuardDuty, Security Hub,AWS KMS, AWS WAF, AWS Config, AWS Secrets Manager). Knowledge of federal cybersecurity frameworks (RMF, NIST 800-171/53, STIGs, ZeroTrust). Experience implementing automated security testing (SAST, DAST, vulnerability scanning, SBOM management). Proficiency in scripting (Python, Bash, PowerShell) for automation and security enforcement. Salary Range: $150,000 - $180,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People!
11/07/2026
Full time
Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. We have an immediate need for a highly skilled Senior-level DevSecOps Engineer to support federal programs hosted on AWS GovCloud. This role requires expertise in DevSecOps best practices, cloud automation, security compliance, and continuous integration/continuous deployment (CI/CD) to enhance the security, scalability, and efficiency of mission-critical applications. Core Responsibilities Technical Leadership & Team Management: Lead, mentor, and manage a team of approximately five DevSecOps engineers, providing technical direction, prioritizing work, conducting code and architecture reviews, and fostering a collaborative, high-performing "one team" culture while remaining an active hands-on contributor. Hands-On Engineering: Serve as the technical lead for complex infrastructure, automation, and deployment efforts by designing solutions, troubleshooting production issues, developing infrastructure and pipeline code, and supporting implementation across the DevSecOps toolchain. Operational Support & On-Call: Provide operational leadership during production incidents, outages, and high-priority events. Participate in an on-call rotation as required, ensuring timely incident response, root cause analysis, and restoration of services while driving continuous improvements to system reliability and operational maturity. AWS GovCloud Architecture & Management: Design, implement, and maintain secure, scalable, and compliant AWS GovCloud environments for DoD and Civilian agency applications. DevSecOps Pipeline Development: Build and optimize CI/CD pipelines using tools like GitLab CI/CD, Jenkins, AWS Code Pipeline, and Terraform to automate deployments and security compliance. Security & Compliance: Ensure adherence to Federal cybersecurity frameworks (e.g., NIST 800-171, NIST 800-53, RMF, FedRAMP, Zero Trust). Implement STIGs, security baselines, and automated security scanning (SAST/DAST). Infrastructure as Code (IaC): Automate infrastructure provisioning and configuration management using Terraform, CloudFormation, and Ansible. Containerization & Orchestration: Deploy and manage Docker containers and Kubernetes clusters in AWS GovCloud, leveraging services like Amazon EKS, ECS, and Fargate. Monitoring & Incident Response: Implement AWS CloudWatch, AWS Security Hub, GuardDuty, Splunk, or ELK for proactive monitoring, logging, and compliance reporting. Automation & Scripting: Develop automation scripts using Python, Bash, or PowerShell to improve deployment efficiency and security enforcement. Collaboration & Knowledge Sharing: Work closely with software developers, cybersecurity teams, and cloud engineers to integrate security and automation into the software development lifecycle (SDLC). Requirements US citizenship with the ability to obtain a successful DoD Secret security clearance required Security+, AWS Certified Security 7+ years of hands-on experience in DevSecOps, Cloud Engineering, or Infrastructure Automation roles. Strong expertise in AWS GovCloud services, security configurations, and compliance frameworks. Experience with CI/CD tools (GitLab CI/CD, Jenkins, AWS Code Pipeline, or similar). Hands-on experience with Infrastructure as Code (IaC) using Terraform, CloudFormation, and Ansible. Proficiency in containerization and orchestration (Docker, Kubernetes, EKS, ECS, Fargate). Strong understanding of AWS security services (AWS IAM, GuardDuty, Security Hub,AWS KMS, AWS WAF, AWS Config, AWS Secrets Manager). Knowledge of federal cybersecurity frameworks (RMF, NIST 800-171/53, STIGs, ZeroTrust). Experience implementing automated security testing (SAST, DAST, vulnerability scanning, SBOM management). Proficiency in scripting (Python, Bash, PowerShell) for automation and security enforcement. Salary Range: $150,000 - $180,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People!
Job Description Job Description Field Support Technician The Field Support Technician reports to the Customer Operations Manager for the assigned region and receives daily work assignments from that manager. The role also coordinates with internal teams, including project managers, Smart Hands personnel, and other support team members. Primary Roles and Responsibilities Manage day-to-day service operations involving the installation, delivery, and deployment of technical resources within the assigned area of responsibility. Maintain and strengthen a customer service-focused environment centered on issue prediction, detection, and resolution. Oversee documentation of each issue, the related action plan, and the outcome, and ensure appropriate distribution within the assigned area. Perform technician work and proactively identify and remove barriers to meeting customer expectations. Work with the team to identify root causes, develop action plans, follow up on customer issue resolution, and escalate issues as appropriate. Support project planning and tracking, resource planning and allocation, and task delegation to achieve project goals and objectives. Install and service low-voltage category cabling, fiber-optic cabling, communications cabling, communications equipment, and related low-voltage systems, including Category 3, Category 5, Enhanced Category 5, Category 6, and fiber-optic structured cable distribution systems. Measure, install, and pull wires through conduits for all circuitry. Evaluate, diagnose, and troubleshoot cabling infrastructure systems, and perform repairs as necessary. Complete upgrades and additions to cabling infrastructure systems to improve functionality and usability. Patch cabling between network equipment and the customer's network. Install power cables from equipment to the power supply in racks, cabinets, and closets. Physically install, configure, and test network assets in network closets and data center cabinets, including switches, routers, firewalls, network tools, and testing devices. Install or replace devices such as phones, computers, cables, boards, edge routers, and switches. Complete all difficult and complex Move, Add, and Change (MAC) requests within defined service levels. Serve as the interface between the customer's associates and management. Provide hardware break-fix services for network infrastructure. Apply appropriate troubleshooting techniques to resolve network performance issues. Ensure the data network and all related equipment remain in optimal working condition. Perform network closet clean-up, switch-port optimization, and survey work as needed. Conduct onsite call-through, data, voice, website, and security testing. Support carrier circuit testing. Assist with facilities-related efforts. Address power and uninterruptible power supply (UPS) restoration needs and water-related problems. Perform backup testing as directed to confirm that all systems are connected to the customer's network. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommissioning of advanced services, including wireless services. Install equipment and maintain Wi-Fi systems, wireless routers, roof-mounted antennas, and other infrastructure and technologies that provide wireless communications capabilities across client networks and data-computing infrastructure. Perform incidental and preventive maintenance on Wi-Fi equipment. Perform other duties as assigned by management. Coordinate with other team members within North American Commercial Services (NACS) Operations to complete projects and work orders efficiently. Inform operations management of procedures and the status of work orders to provide the information needed for decision-making, appropriate action, and compliance with OSHA regulations. Complete required documentation in written and electronic formats according to company standards, including time reporting for billing and payroll, work-order progress and completion, and time-and-material reporting for client service-level agreements (SLAs). Request equipment and supplies as needed to maintain inventory and ensure required items are available. Respond to emergency situations during or after business hours to resolve immediate client concerns and meet SLAs. Transport tools, equipment, supplies, and other items to ensure required materials are available at client sites. Attend meetings, workshops, training sessions, and seminars to communicate and gather information required to perform job functions. Achieve performance targets established by leadership for applicable key performance indicators (KPIs). Position Details Hourly compensation is based on experience and skill level. A permanent position may be offered after a minimum six-month trial period. Standard work hours apply. Field dispatch work generally occurs Monday through Friday or Saturday and is primarily performed during daytime hours. Some night work may be requested for projects or incident support after client sites have closed for the day. Availability for weekend project work is required when requested. Advance notice will be provided whenever possible. The technician must be available to participate in a rotating weekly on-call schedule. Work arrangement and location: Mobile worker serving the states of Georgia, Alabama, Mississippi, and Tennessee. Requirements Valid driver's license and a reliable vehicle capable of transporting a six-foot ladder. A working smartphone with access to company email and the company ticketing system. Basic cabling and technician tools. Ability to use a laptop and email, with basic knowledge of Microsoft 365 applications such as Word and Excel. Proficiency with technical tools, including cable testers and fiber testers. Experience working in communications closets. Ability to lift heavy objects safely. Understanding of cable-patching processes and procedures. Familiarity with 66-block and 110-block cross-connect procedures. Basic knowledge of data communications networking. Ability to assist with troubleshooting issues.
11/07/2026
Full time
Job Description Job Description Field Support Technician The Field Support Technician reports to the Customer Operations Manager for the assigned region and receives daily work assignments from that manager. The role also coordinates with internal teams, including project managers, Smart Hands personnel, and other support team members. Primary Roles and Responsibilities Manage day-to-day service operations involving the installation, delivery, and deployment of technical resources within the assigned area of responsibility. Maintain and strengthen a customer service-focused environment centered on issue prediction, detection, and resolution. Oversee documentation of each issue, the related action plan, and the outcome, and ensure appropriate distribution within the assigned area. Perform technician work and proactively identify and remove barriers to meeting customer expectations. Work with the team to identify root causes, develop action plans, follow up on customer issue resolution, and escalate issues as appropriate. Support project planning and tracking, resource planning and allocation, and task delegation to achieve project goals and objectives. Install and service low-voltage category cabling, fiber-optic cabling, communications cabling, communications equipment, and related low-voltage systems, including Category 3, Category 5, Enhanced Category 5, Category 6, and fiber-optic structured cable distribution systems. Measure, install, and pull wires through conduits for all circuitry. Evaluate, diagnose, and troubleshoot cabling infrastructure systems, and perform repairs as necessary. Complete upgrades and additions to cabling infrastructure systems to improve functionality and usability. Patch cabling between network equipment and the customer's network. Install power cables from equipment to the power supply in racks, cabinets, and closets. Physically install, configure, and test network assets in network closets and data center cabinets, including switches, routers, firewalls, network tools, and testing devices. Install or replace devices such as phones, computers, cables, boards, edge routers, and switches. Complete all difficult and complex Move, Add, and Change (MAC) requests within defined service levels. Serve as the interface between the customer's associates and management. Provide hardware break-fix services for network infrastructure. Apply appropriate troubleshooting techniques to resolve network performance issues. Ensure the data network and all related equipment remain in optimal working condition. Perform network closet clean-up, switch-port optimization, and survey work as needed. Conduct onsite call-through, data, voice, website, and security testing. Support carrier circuit testing. Assist with facilities-related efforts. Address power and uninterruptible power supply (UPS) restoration needs and water-related problems. Perform backup testing as directed to confirm that all systems are connected to the customer's network. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommissioning of advanced services, including wireless services. Install equipment and maintain Wi-Fi systems, wireless routers, roof-mounted antennas, and other infrastructure and technologies that provide wireless communications capabilities across client networks and data-computing infrastructure. Perform incidental and preventive maintenance on Wi-Fi equipment. Perform other duties as assigned by management. Coordinate with other team members within North American Commercial Services (NACS) Operations to complete projects and work orders efficiently. Inform operations management of procedures and the status of work orders to provide the information needed for decision-making, appropriate action, and compliance with OSHA regulations. Complete required documentation in written and electronic formats according to company standards, including time reporting for billing and payroll, work-order progress and completion, and time-and-material reporting for client service-level agreements (SLAs). Request equipment and supplies as needed to maintain inventory and ensure required items are available. Respond to emergency situations during or after business hours to resolve immediate client concerns and meet SLAs. Transport tools, equipment, supplies, and other items to ensure required materials are available at client sites. Attend meetings, workshops, training sessions, and seminars to communicate and gather information required to perform job functions. Achieve performance targets established by leadership for applicable key performance indicators (KPIs). Position Details Hourly compensation is based on experience and skill level. A permanent position may be offered after a minimum six-month trial period. Standard work hours apply. Field dispatch work generally occurs Monday through Friday or Saturday and is primarily performed during daytime hours. Some night work may be requested for projects or incident support after client sites have closed for the day. Availability for weekend project work is required when requested. Advance notice will be provided whenever possible. The technician must be available to participate in a rotating weekly on-call schedule. Work arrangement and location: Mobile worker serving the states of Georgia, Alabama, Mississippi, and Tennessee. Requirements Valid driver's license and a reliable vehicle capable of transporting a six-foot ladder. A working smartphone with access to company email and the company ticketing system. Basic cabling and technician tools. Ability to use a laptop and email, with basic knowledge of Microsoft 365 applications such as Word and Excel. Proficiency with technical tools, including cable testers and fiber testers. Experience working in communications closets. Ability to lift heavy objects safely. Understanding of cable-patching processes and procedures. Familiarity with 66-block and 110-block cross-connect procedures. Basic knowledge of data communications networking. Ability to assist with troubleshooting issues.
Job Description Job Description Location: Atlanta, GA Pay Range: $26-$28 Job Description This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other groups within such as project managers, Smart Hands, and not limited to engaging with Client project managers and other Client support team members. Primary Roles & Responsibilities: This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other groups within such as project managers, Smart Hands, and not limited to engaging with Client project managers and other Client support team members. Manage the day-to-day service operations of the installations, delivery and deployment of technical resources within area of responsibility. Maintain and enhance a strong customer service-oriented environment focused on problem prediction, detection and resolution. Oversee documentation of issue, action plan and outcome and distribution within area of responsibility. Perform technician work activities and proactively identify and remove barriers to meeting customer expectations. Work with team to ensure root cause is identified, action plans are developed and ensure follow-up on customer issue resolution. Escalate issues as appropriate. Effectively support the planning and tracking of projects, resource planning and allocation, task delegation to accomplish project goals and objectives. Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Measure, install, and pull wires through conduits for all circuitries. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Perform upgrades and additions to cabling infrastructure systems to increase functionality and usability. Patching cabling between network equipment and customer's network Installation of power cables from equipment to power supply in rack/cabinet/closet Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.) Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as interface between customer's associates and management Provide hardware break-fix services for network infrastructure Employ appropriate troubleshooting techniques for network performance issues. Ensure the data network and all related equipment are in optimal working condition. Perform network closet clean-up, switch port optimization, and survey work as needed. Perform onsite call-through, data, voice, website and security testing Support carrier testing of circuits Assist with facilities efforts Power and uninterruptable power supply (UPS) restoral, water related problems Perform back-up testing to ensure all systems are connected to the customer's network as directed Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of advanced services such as wireless Install equipment and maintain WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure. Perform incidental and preventative maintenance on Wi-Fi equipment. Perform other duties as assigned by management. Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. Achieve performance targets established by leadership for applicable Key Performance Indicators. Position Details: Hourly salary based upon the level of experience & skill set Permanent position may be offered after a minimum of 6 months trial period Standard work hours Field Dispatch work is generally Monday - Friday/Saturday and mostly daytime but some nights may be requested for project work and/or incident support work after the sites have closed for the day. Must be available for weekend project work when requested. Advance notice is given whenever possible. Tech must be available to be on a rotating weekly on call schedule Requirements: Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder Must have a working smartphone to access company email and company ticketing system Must have basic cabling tools/technician tools Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel Must be proficient in utilizing technical tools such as cable testers and fiber testers. Requires experience in working in communications closets Must be able to safely lift heavy objects Must understand cable patching processes and procedures Must be familiar with 66 Block and 110 Block cross connect procedures Must have a basic knowledge of data communications networking Must be able to assist in troubleshooting issues Must understand network terminology Must be familiar with IP phone Requires good interpersonal communications skills Must be able to explain technical issues in a way the customer will understand an issue Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution Experience and Education: 5 years of experience in data communications Must have a basic knowledge of Cisco Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required
11/07/2026
Full time
Job Description Job Description Location: Atlanta, GA Pay Range: $26-$28 Job Description This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other groups within such as project managers, Smart Hands, and not limited to engaging with Client project managers and other Client support team members. Primary Roles & Responsibilities: This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other groups within such as project managers, Smart Hands, and not limited to engaging with Client project managers and other Client support team members. Manage the day-to-day service operations of the installations, delivery and deployment of technical resources within area of responsibility. Maintain and enhance a strong customer service-oriented environment focused on problem prediction, detection and resolution. Oversee documentation of issue, action plan and outcome and distribution within area of responsibility. Perform technician work activities and proactively identify and remove barriers to meeting customer expectations. Work with team to ensure root cause is identified, action plans are developed and ensure follow-up on customer issue resolution. Escalate issues as appropriate. Effectively support the planning and tracking of projects, resource planning and allocation, task delegation to accomplish project goals and objectives. Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Measure, install, and pull wires through conduits for all circuitries. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Perform upgrades and additions to cabling infrastructure systems to increase functionality and usability. Patching cabling between network equipment and customer's network Installation of power cables from equipment to power supply in rack/cabinet/closet Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.) Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as interface between customer's associates and management Provide hardware break-fix services for network infrastructure Employ appropriate troubleshooting techniques for network performance issues. Ensure the data network and all related equipment are in optimal working condition. Perform network closet clean-up, switch port optimization, and survey work as needed. Perform onsite call-through, data, voice, website and security testing Support carrier testing of circuits Assist with facilities efforts Power and uninterruptable power supply (UPS) restoral, water related problems Perform back-up testing to ensure all systems are connected to the customer's network as directed Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of advanced services such as wireless Install equipment and maintain WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure. Perform incidental and preventative maintenance on Wi-Fi equipment. Perform other duties as assigned by management. Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. Achieve performance targets established by leadership for applicable Key Performance Indicators. Position Details: Hourly salary based upon the level of experience & skill set Permanent position may be offered after a minimum of 6 months trial period Standard work hours Field Dispatch work is generally Monday - Friday/Saturday and mostly daytime but some nights may be requested for project work and/or incident support work after the sites have closed for the day. Must be available for weekend project work when requested. Advance notice is given whenever possible. Tech must be available to be on a rotating weekly on call schedule Requirements: Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder Must have a working smartphone to access company email and company ticketing system Must have basic cabling tools/technician tools Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel Must be proficient in utilizing technical tools such as cable testers and fiber testers. Requires experience in working in communications closets Must be able to safely lift heavy objects Must understand cable patching processes and procedures Must be familiar with 66 Block and 110 Block cross connect procedures Must have a basic knowledge of data communications networking Must be able to assist in troubleshooting issues Must understand network terminology Must be familiar with IP phone Requires good interpersonal communications skills Must be able to explain technical issues in a way the customer will understand an issue Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution Experience and Education: 5 years of experience in data communications Must have a basic knowledge of Cisco Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required
Job Description Job Description Department: Information Technology Role Summary The Manager, Corporate Network Services is responsible for the design, reliability, security, and day-to-day operation of the company's corporate and enterprise network environments. This role leads the corporate networking function supporting offices, campuses, remote workforce connectivity, and internal services, while maintaining clear separation from customer-facing or product cloud networks. The role combines hands-on technical leadership, people management, and vendor oversight, ensuring high availability, performance, and compliance across all corporate network services. Key Responsibilities Network Operations & Architecture Own the design, deployment, and operation of corporate LAN, WAN, Wi-Fi, VPN, and firewall infrastructure Ensure network availability, performance, and resiliency across offices, data centers, and remote users Lead incident response for network outages and drive root cause analysis and remediation Maintain network documentation, diagrams, and standard operating procedures Security & Compliance Partner with Security, Compliance, and Risk teams to ensure corporate networks meet internal security standards and audit requirements Support audits and assessments (e.g., SOC, ISO, PCI adjacency) related to corporate IT environments Implement and enforce network segmentation, access controls, and monitoring best practices Ensure proper separation between corporate IT networks and other internal environments based on security, compliance, or operational needs People & Vendor Management Lead, mentor, and develop a team of network engineers and administrators Manage relationships with network vendors, carriers, and service providers Own vendor selection, contract renewals, and service-level performance Coordinate with MSPs and external partners as needed Strategy & Planning Develop and execute the corporate network roadmap aligned with business growth Plan capacity, redundancy, and lifecycle refreshes for network infrastructure Evaluate new technologies and recommend improvements to reliability, security, and cost efficiency Participate in budget planning and forecasting for network services Document architectural decisions, design intent, and implementation phases to ensure long-term continuity Cross-Functional Collaboration Partner with IT Operations, End-User Services, Cloud/Platform teams, and Facilities Act as escalation point for complex or high-impact network issues Requirements Required Qualifications 7+ years of experience in enterprise or corporate networking roles 2+ years of experience managing or leading technical teams Strong expertise in LAN/WAN, routing & switching, firewalls, VPNs, and wireless networks Experience working with enterprise network vendors, particularly Cisco and Palo Alto Familiarity with network security principles and audit support Strong troubleshooting, documentation, and communication skills Preferred Qualifications Experience supporting multi-site or global corporate environments Exposure to Zero Trust or modern enterprise network architectures Experience partnering with security and compliance teams Exposure to configuration management, automation, or version-controlled network documentation Relevant certifications (CCNP, CCIE, PCNSE, or equivalent) Success Metrics Network uptime and performance across corporate environments Mean time to resolution for network incidents Audit readiness and compliance outcomes Team effectiveness and operational maturity Vendor performance and cost optimization Why This Role Matters This role is critical to ensuring the stability, security, and scalability of the company's internal technology foundation, enabling employees to work effectively while maintaining strong governance and risk controls. Benefits Health, dental, vision, life, and short/long-term disability insurance Paid vacation, holidays, and sick leave Competitive compensation and opportunities for advancement Retirement plan with employer contribution match Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals One of San Antonio's "Best Places to Work" for nine consecutive years
11/07/2026
Full time
Job Description Job Description Department: Information Technology Role Summary The Manager, Corporate Network Services is responsible for the design, reliability, security, and day-to-day operation of the company's corporate and enterprise network environments. This role leads the corporate networking function supporting offices, campuses, remote workforce connectivity, and internal services, while maintaining clear separation from customer-facing or product cloud networks. The role combines hands-on technical leadership, people management, and vendor oversight, ensuring high availability, performance, and compliance across all corporate network services. Key Responsibilities Network Operations & Architecture Own the design, deployment, and operation of corporate LAN, WAN, Wi-Fi, VPN, and firewall infrastructure Ensure network availability, performance, and resiliency across offices, data centers, and remote users Lead incident response for network outages and drive root cause analysis and remediation Maintain network documentation, diagrams, and standard operating procedures Security & Compliance Partner with Security, Compliance, and Risk teams to ensure corporate networks meet internal security standards and audit requirements Support audits and assessments (e.g., SOC, ISO, PCI adjacency) related to corporate IT environments Implement and enforce network segmentation, access controls, and monitoring best practices Ensure proper separation between corporate IT networks and other internal environments based on security, compliance, or operational needs People & Vendor Management Lead, mentor, and develop a team of network engineers and administrators Manage relationships with network vendors, carriers, and service providers Own vendor selection, contract renewals, and service-level performance Coordinate with MSPs and external partners as needed Strategy & Planning Develop and execute the corporate network roadmap aligned with business growth Plan capacity, redundancy, and lifecycle refreshes for network infrastructure Evaluate new technologies and recommend improvements to reliability, security, and cost efficiency Participate in budget planning and forecasting for network services Document architectural decisions, design intent, and implementation phases to ensure long-term continuity Cross-Functional Collaboration Partner with IT Operations, End-User Services, Cloud/Platform teams, and Facilities Act as escalation point for complex or high-impact network issues Requirements Required Qualifications 7+ years of experience in enterprise or corporate networking roles 2+ years of experience managing or leading technical teams Strong expertise in LAN/WAN, routing & switching, firewalls, VPNs, and wireless networks Experience working with enterprise network vendors, particularly Cisco and Palo Alto Familiarity with network security principles and audit support Strong troubleshooting, documentation, and communication skills Preferred Qualifications Experience supporting multi-site or global corporate environments Exposure to Zero Trust or modern enterprise network architectures Experience partnering with security and compliance teams Exposure to configuration management, automation, or version-controlled network documentation Relevant certifications (CCNP, CCIE, PCNSE, or equivalent) Success Metrics Network uptime and performance across corporate environments Mean time to resolution for network incidents Audit readiness and compliance outcomes Team effectiveness and operational maturity Vendor performance and cost optimization Why This Role Matters This role is critical to ensuring the stability, security, and scalability of the company's internal technology foundation, enabling employees to work effectively while maintaining strong governance and risk controls. Benefits Health, dental, vision, life, and short/long-term disability insurance Paid vacation, holidays, and sick leave Competitive compensation and opportunities for advancement Retirement plan with employer contribution match Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals One of San Antonio's "Best Places to Work" for nine consecutive years
Job Description Job Description Required skills: • F5 Technologies: F5 BIG-IP LTM, GTM, ASM/Advanced WAF, APM - configuration, administration, and troubleshooting. • Scripting & Automation: iRules (TCL-based), iApps, F5 AS3, DO (Declarative Onboarding), TS (Telemetry Streaming), and REST API integration. • Application Development: Server-side and application-tier development (Java, Python, Node.js, or .NET) with understanding of how applications interact with load balancers and reverse proxies. • Networking: TCP/IP, HTTP/HTTPS, DNS, SSL/TLS, VLAN, SNAT, routing protocols (BGP, OSPF), and packet-level troubleshooting (tcpdump, Wireshark). • Cloud Platforms: Experience with F5 VE deployments on AWS (ELB/ALB/NLB integration), Azure (Application Gateway), or GCP; understanding of cloud-native load balancing services. • CI/CD & IaC: Ansible playbooks for F5, Terraform F5 provider, Jenkins/GitLab CI integration for automated deployments. • Monitoring & Observability: Splunk, ELK, Grafana, or F5 Analytics/AVR for traffic visibility, dashboarding, and alerting. • Security: WAF policy tuning, DDoS mitigation, bot management, zero-trust principles, and security hardening of application delivery infrastructure. Job Description/ Responsibilities 1. Design, configure, and manage F5 BIG-IP Local Traffic Manager (LTM) virtual servers, pools, nodes, and monitors for enterprise applications across multiple environments (Development, QA, Staging, Production). 2. Develop and maintain iRules, iApps, and Local Traffic Policies to enable advanced traffic steering, header manipulation, URI-based routing, SSL offloading, and content switching. 3. Implement and manage F5 BIG-IP Global Traffic Manager (GTM / DNS) for geographic load balancing, disaster recovery failover, and multi-data-center traffic distribution. 4. Configure and troubleshoot SSL/TLS termination, certificate management, and end-to-end encryption across the F5 platform, including integration with enterprise PKI and certificate authorities. 5. Build and maintain health monitors (HTTP, HTTPS, TCP, UDP, custom scripted) to ensure proactive detection of application and service degradation. 6. Support application development teams by integrating load balancing configurations into CI/CD pipelines and Infrastructure-as-Code (IaC) workflows using Ansible, Terraform, or F5 AS3/DO declarative APIs. 7. Perform capacity planning, traffic analysis, and performance tuning of F5 appliances and virtual editions (VE) to meet SLA and throughput requirements. 8. Troubleshoot complex application delivery issues spanning L4-L7 layers, including packet captures, SSL handshake failures, persistence problems, and asymmetric routing. 9. Manage F5 Advanced WAF (Web Application Firewall) policies to protect applications against OWASP Top 10 vulnerabilities, bot traffic, and DDoS attacks. 10. Collaborate with network, security, and application teams to architect resilient, scalable load balancing solutions aligned with enterprise standards. 11. Maintain documentation including topology diagrams, runbooks, change records, and standard operating procedures for all F5 and load balancing configurations. 12. Participate in on-call rotations and provide L3 support for production incidents involving application delivery and traffic management.
11/07/2026
Full time
Job Description Job Description Required skills: • F5 Technologies: F5 BIG-IP LTM, GTM, ASM/Advanced WAF, APM - configuration, administration, and troubleshooting. • Scripting & Automation: iRules (TCL-based), iApps, F5 AS3, DO (Declarative Onboarding), TS (Telemetry Streaming), and REST API integration. • Application Development: Server-side and application-tier development (Java, Python, Node.js, or .NET) with understanding of how applications interact with load balancers and reverse proxies. • Networking: TCP/IP, HTTP/HTTPS, DNS, SSL/TLS, VLAN, SNAT, routing protocols (BGP, OSPF), and packet-level troubleshooting (tcpdump, Wireshark). • Cloud Platforms: Experience with F5 VE deployments on AWS (ELB/ALB/NLB integration), Azure (Application Gateway), or GCP; understanding of cloud-native load balancing services. • CI/CD & IaC: Ansible playbooks for F5, Terraform F5 provider, Jenkins/GitLab CI integration for automated deployments. • Monitoring & Observability: Splunk, ELK, Grafana, or F5 Analytics/AVR for traffic visibility, dashboarding, and alerting. • Security: WAF policy tuning, DDoS mitigation, bot management, zero-trust principles, and security hardening of application delivery infrastructure. Job Description/ Responsibilities 1. Design, configure, and manage F5 BIG-IP Local Traffic Manager (LTM) virtual servers, pools, nodes, and monitors for enterprise applications across multiple environments (Development, QA, Staging, Production). 2. Develop and maintain iRules, iApps, and Local Traffic Policies to enable advanced traffic steering, header manipulation, URI-based routing, SSL offloading, and content switching. 3. Implement and manage F5 BIG-IP Global Traffic Manager (GTM / DNS) for geographic load balancing, disaster recovery failover, and multi-data-center traffic distribution. 4. Configure and troubleshoot SSL/TLS termination, certificate management, and end-to-end encryption across the F5 platform, including integration with enterprise PKI and certificate authorities. 5. Build and maintain health monitors (HTTP, HTTPS, TCP, UDP, custom scripted) to ensure proactive detection of application and service degradation. 6. Support application development teams by integrating load balancing configurations into CI/CD pipelines and Infrastructure-as-Code (IaC) workflows using Ansible, Terraform, or F5 AS3/DO declarative APIs. 7. Perform capacity planning, traffic analysis, and performance tuning of F5 appliances and virtual editions (VE) to meet SLA and throughput requirements. 8. Troubleshoot complex application delivery issues spanning L4-L7 layers, including packet captures, SSL handshake failures, persistence problems, and asymmetric routing. 9. Manage F5 Advanced WAF (Web Application Firewall) policies to protect applications against OWASP Top 10 vulnerabilities, bot traffic, and DDoS attacks. 10. Collaborate with network, security, and application teams to architect resilient, scalable load balancing solutions aligned with enterprise standards. 11. Maintain documentation including topology diagrams, runbooks, change records, and standard operating procedures for all F5 and load balancing configurations. 12. Participate in on-call rotations and provide L3 support for production incidents involving application delivery and traffic management.
Job Description Job Description: Network Engineer - Skill Level 2 (29997) Location: Columbia, Maryland / NBP 320Core Hours: 10:00 AM - 2:00 PMTravel: Occasional OCONUS travel requiredRequired Clearance: Active TS/SCI with Full Scope Polygraph Wyetech is seeking an experienced Network Engineer (Level 2) to support the design, configuration, deployment, maintenance, and sustainment of mission-critical networking infrastructure for two distinct operational customers. The successful candidate will join an integrated team consisting of two Government civilian leads and seven contractors responsible for network infrastructure located at NBP 320 and multiple remote second- and third-party locations. This position requires hands-on experience configuring and sustaining Cisco and Arista network equipment, supporting firewalls and cryptographic devices, and maintaining compliance with applicable security requirements. The Network Engineer will primarily work from a contractor facility in Columbia, Maryland, while regularly supporting operations at NBP 320. Responsibilities include configuring and testing new networking equipment in a laboratory environment, supporting equipment fielding at remote locations, troubleshooting operational network issues, performing system upgrades, and maintaining System Security Plan (SSP) compliance. The position requires occasional OCONUS travel and participation in operational on-call support once fully trained and familiar with the supported systems.Required Skills/Experience Professional Network Engineering experience meeting the qualifications for the Network Engineer Skill Level 2 labor category. Hands-on experience configuring, maintaining, troubleshooting, and sustaining Cisco networking equipment. Hands-on experience configuring, maintaining, troubleshooting, and sustaining Arista networking equipment. Experience supporting enterprise network infrastructure, including routers, switches, firewalls, and associated networking components. Experience supporting cryptographic equipment and secure network communications. Familiarity with LatteArt and supporting STE/STN and System Security Plan (SSP) compliance requirements for network devices. Experience implementing, maintaining, and troubleshooting secure network configurations in classified or mission-critical environments. Experience supporting network engineering activities from initial design and configuration through integration, deployment, maintenance, and upgrades. Experience configuring and testing network equipment in laboratory or staging environments prior to operational deployment. Experience supporting network equipment installation, fielding, and sustainment at local and remote operational sites. Experience administering and troubleshooting LAN, CAN, and WAN infrastructure. Experience diagnosing and resolving network connectivity, configuration, routing, switching, firewall, and performance issues. Experience analyzing network traffic, latency, throughput, and overall system performance. Experience using network monitoring and troubleshooting tools to identify and resolve operational issues. Experience maintaining network configurations, technical documentation, network diagrams, and accreditation-related records. Experience supporting security compliance activities, configuration reviews, and remediation of network device findings. Experience managing assigned technical tasks and tracking operational issues through Jira or comparable ticketing systems. Ability to collaborate with Government civilian leads, contractor engineers, and operational customers. Ability to support equipment deployments and troubleshooting activities both in person and remotely. Willingness and ability to travel occasionally to OCONUS locations as required. Willingness to participate in on-call support for operational systems after completing the required familiarization and training. Strong analytical, troubleshooting, communication, and technical problem-solving skills. Must possess an Information Assurance Technical (IAT) Level II baseline certification meeting applicable DoD requirements. Active TS/SCI clearance with Full Scope Polygraph. Desired Skills/Experience Experience administering, configuring, and troubleshooting Cisco Unified Communications Manager (Call Manager). Experience configuring and maintaining Cisco Adaptive Security Appliance (ASA) firewalls. Experience designing and implementing network infrastructure solutions. Experience automating repetitive network administration tasks, inventory collection, configuration management, and compliance activities. Experience developing scripts or using automation tools to support network configuration, monitoring, and operational sustainment. Experience working with cloud-based infrastructure and services. Experience supporting hyperconverged infrastructure platforms. Experience integrating networking technologies with containerized environments. Experience supporting network modernization initiatives involving cloud technologies, virtualization, or containerization. Experience improving network monitoring, documentation, and compliance management processes. Responsibilities and Capabilities Network Configuration, Engineering, and Sustainment Configure, deploy, maintain, troubleshoot, and sustain Cisco and Arista networking equipment supporting mission-critical operational environments. Support the design, implementation, maintenance, and upgrading of existing network infrastructure. Configure and maintain routers, switches, firewalls, cryptographic devices, and associated network components. Perform network configuration changes, software upgrades, hardware replacements, and routine maintenance. Troubleshoot network connectivity, device configuration, routing, switching, and system integration issues. Coordinate with Government personnel, engineering teams, and operational stakeholders to resolve network incidents. Optimize end-to-end network performance and dataflow management. Conduct network data captures and analyze performance information to identify operational issues. Use network monitoring and diagnostic tools to minimize latency, improve throughput, and maintain network reliability. Configure and optimize network connectivity between front-end and back-end systems. Support the integration of networking hardware and software into new or modified operational environments. Laboratory Configuration and Equipment Fielding Configure, integrate, and test new networking equipment at the contractor facility in Columbia, Maryland. Prepare network devices and associated infrastructure for operational deployment. Support laboratory testing, system validation, equipment upgrades, and configuration changes. Coordinate equipment fielding activities with Government leads, contractor personnel, and operational customers. Provide in-person and remote technical support for the deployment of network equipment at NBP 320 and remote second- and third-party locations. Support installation, configuration validation, connectivity testing, and troubleshooting during equipment fielding. Diagnose and resolve technical issues identified during laboratory testing and operational deployment. Maintain accurate documentation of equipment configurations, test results, installation activities, and deployment changes. Assist with planning and coordinating network conversions, cutovers, and infrastructure upgrades. Provide occasional OCONUS deployment and operational support as required. Firewall, Cryptographic Equipment, and Network Security Configure, maintain, and troubleshoot network firewalls and associated security infrastructure. Support the operation and sustainment of cryptographic networking equipment. Assist with secure network connectivity, encrypted communications, and network security configuration requirements. Support network solutions involving load balancing, Virtual Private Networks (VPNs), firewall contexts, traffic shaping, Voice over IP (VoIP), Generic Routing Encapsulation (GRE), IP Security (IPSec), IP encryption, Media over IP (MoIP), and Network Address Translation (NAT), as applicable. Troubleshoot firewall-related connectivity issues and network security configuration problems. Coordinate with cybersecurity and engineering personnel to maintain secure network operations. Support compliance with applicable DoD and Intelligence Community security requirements. SSP Compliance and Accreditation Support Support System Security Plan (SSP) compliance activities for Cisco, Arista, firewall, and associated network devices. Maintain familiarity with LatteArt and applicable STE/STN compliance requirements. Review network device configurations and support identification and remediation of security compliance deficiencies. Assist with maintaining technical documentation required for security assessments, accreditation activities, and configuration reviews. Maintain accurate network diagrams, configuration records, and security-related documentation. Support implementation of approved configuration changes and security remediation activities. Coordinate with security personnel and Government stakeholders to resolve compliance-related issues. Assist with integrating network hardware and software in accordance with applicable ISO 9000 requirements and DoD/IC regulations. Support ongoing compliance monitoring and improvements to network security practices. Network Design and Performance Optimization Analyze network designs, technical specifications, and system requirements to support engineering decisions. Provide technical input into network architecture and mission system design. Develop and recommend network solutions that support evolving operational requirements. Design, integrate, configure, deploy, test, and maintain network devices, interfaces, and related technologies . click apply for full job details
11/07/2026
Full time
Job Description Job Description: Network Engineer - Skill Level 2 (29997) Location: Columbia, Maryland / NBP 320Core Hours: 10:00 AM - 2:00 PMTravel: Occasional OCONUS travel requiredRequired Clearance: Active TS/SCI with Full Scope Polygraph Wyetech is seeking an experienced Network Engineer (Level 2) to support the design, configuration, deployment, maintenance, and sustainment of mission-critical networking infrastructure for two distinct operational customers. The successful candidate will join an integrated team consisting of two Government civilian leads and seven contractors responsible for network infrastructure located at NBP 320 and multiple remote second- and third-party locations. This position requires hands-on experience configuring and sustaining Cisco and Arista network equipment, supporting firewalls and cryptographic devices, and maintaining compliance with applicable security requirements. The Network Engineer will primarily work from a contractor facility in Columbia, Maryland, while regularly supporting operations at NBP 320. Responsibilities include configuring and testing new networking equipment in a laboratory environment, supporting equipment fielding at remote locations, troubleshooting operational network issues, performing system upgrades, and maintaining System Security Plan (SSP) compliance. The position requires occasional OCONUS travel and participation in operational on-call support once fully trained and familiar with the supported systems.Required Skills/Experience Professional Network Engineering experience meeting the qualifications for the Network Engineer Skill Level 2 labor category. Hands-on experience configuring, maintaining, troubleshooting, and sustaining Cisco networking equipment. Hands-on experience configuring, maintaining, troubleshooting, and sustaining Arista networking equipment. Experience supporting enterprise network infrastructure, including routers, switches, firewalls, and associated networking components. Experience supporting cryptographic equipment and secure network communications. Familiarity with LatteArt and supporting STE/STN and System Security Plan (SSP) compliance requirements for network devices. Experience implementing, maintaining, and troubleshooting secure network configurations in classified or mission-critical environments. Experience supporting network engineering activities from initial design and configuration through integration, deployment, maintenance, and upgrades. Experience configuring and testing network equipment in laboratory or staging environments prior to operational deployment. Experience supporting network equipment installation, fielding, and sustainment at local and remote operational sites. Experience administering and troubleshooting LAN, CAN, and WAN infrastructure. Experience diagnosing and resolving network connectivity, configuration, routing, switching, firewall, and performance issues. Experience analyzing network traffic, latency, throughput, and overall system performance. Experience using network monitoring and troubleshooting tools to identify and resolve operational issues. Experience maintaining network configurations, technical documentation, network diagrams, and accreditation-related records. Experience supporting security compliance activities, configuration reviews, and remediation of network device findings. Experience managing assigned technical tasks and tracking operational issues through Jira or comparable ticketing systems. Ability to collaborate with Government civilian leads, contractor engineers, and operational customers. Ability to support equipment deployments and troubleshooting activities both in person and remotely. Willingness and ability to travel occasionally to OCONUS locations as required. Willingness to participate in on-call support for operational systems after completing the required familiarization and training. Strong analytical, troubleshooting, communication, and technical problem-solving skills. Must possess an Information Assurance Technical (IAT) Level II baseline certification meeting applicable DoD requirements. Active TS/SCI clearance with Full Scope Polygraph. Desired Skills/Experience Experience administering, configuring, and troubleshooting Cisco Unified Communications Manager (Call Manager). Experience configuring and maintaining Cisco Adaptive Security Appliance (ASA) firewalls. Experience designing and implementing network infrastructure solutions. Experience automating repetitive network administration tasks, inventory collection, configuration management, and compliance activities. Experience developing scripts or using automation tools to support network configuration, monitoring, and operational sustainment. Experience working with cloud-based infrastructure and services. Experience supporting hyperconverged infrastructure platforms. Experience integrating networking technologies with containerized environments. Experience supporting network modernization initiatives involving cloud technologies, virtualization, or containerization. Experience improving network monitoring, documentation, and compliance management processes. Responsibilities and Capabilities Network Configuration, Engineering, and Sustainment Configure, deploy, maintain, troubleshoot, and sustain Cisco and Arista networking equipment supporting mission-critical operational environments. Support the design, implementation, maintenance, and upgrading of existing network infrastructure. Configure and maintain routers, switches, firewalls, cryptographic devices, and associated network components. Perform network configuration changes, software upgrades, hardware replacements, and routine maintenance. Troubleshoot network connectivity, device configuration, routing, switching, and system integration issues. Coordinate with Government personnel, engineering teams, and operational stakeholders to resolve network incidents. Optimize end-to-end network performance and dataflow management. Conduct network data captures and analyze performance information to identify operational issues. Use network monitoring and diagnostic tools to minimize latency, improve throughput, and maintain network reliability. Configure and optimize network connectivity between front-end and back-end systems. Support the integration of networking hardware and software into new or modified operational environments. Laboratory Configuration and Equipment Fielding Configure, integrate, and test new networking equipment at the contractor facility in Columbia, Maryland. Prepare network devices and associated infrastructure for operational deployment. Support laboratory testing, system validation, equipment upgrades, and configuration changes. Coordinate equipment fielding activities with Government leads, contractor personnel, and operational customers. Provide in-person and remote technical support for the deployment of network equipment at NBP 320 and remote second- and third-party locations. Support installation, configuration validation, connectivity testing, and troubleshooting during equipment fielding. Diagnose and resolve technical issues identified during laboratory testing and operational deployment. Maintain accurate documentation of equipment configurations, test results, installation activities, and deployment changes. Assist with planning and coordinating network conversions, cutovers, and infrastructure upgrades. Provide occasional OCONUS deployment and operational support as required. Firewall, Cryptographic Equipment, and Network Security Configure, maintain, and troubleshoot network firewalls and associated security infrastructure. Support the operation and sustainment of cryptographic networking equipment. Assist with secure network connectivity, encrypted communications, and network security configuration requirements. Support network solutions involving load balancing, Virtual Private Networks (VPNs), firewall contexts, traffic shaping, Voice over IP (VoIP), Generic Routing Encapsulation (GRE), IP Security (IPSec), IP encryption, Media over IP (MoIP), and Network Address Translation (NAT), as applicable. Troubleshoot firewall-related connectivity issues and network security configuration problems. Coordinate with cybersecurity and engineering personnel to maintain secure network operations. Support compliance with applicable DoD and Intelligence Community security requirements. SSP Compliance and Accreditation Support Support System Security Plan (SSP) compliance activities for Cisco, Arista, firewall, and associated network devices. Maintain familiarity with LatteArt and applicable STE/STN compliance requirements. Review network device configurations and support identification and remediation of security compliance deficiencies. Assist with maintaining technical documentation required for security assessments, accreditation activities, and configuration reviews. Maintain accurate network diagrams, configuration records, and security-related documentation. Support implementation of approved configuration changes and security remediation activities. Coordinate with security personnel and Government stakeholders to resolve compliance-related issues. Assist with integrating network hardware and software in accordance with applicable ISO 9000 requirements and DoD/IC regulations. Support ongoing compliance monitoring and improvements to network security practices. Network Design and Performance Optimization Analyze network designs, technical specifications, and system requirements to support engineering decisions. Provide technical input into network architecture and mission system design. Develop and recommend network solutions that support evolving operational requirements. Design, integrate, configure, deploy, test, and maintain network devices, interfaces, and related technologies . click apply for full job details
Job Description Job Description BayNova is seeking a Network Engineer to join our IT Infrastructure Team in support of a federal government customer. This is a hybrid role, primarily performed remotely however will work on rotation with 1 to 3 days per week on-site in Alexandria, VA. The ideal candidate will be involved with the creation of procedures, identifying, troubleshooting and resolving problems, and assuring that requirements are met for new and existing systems in support of network engineering and installation. This position provides hands on technical support and managerial direction for the enterprise network infrastructure of a large Federal Government agency. Additionally, this individual should have experience with the implementation and maintenance of cloud networks, VPN tunnels, vLAN configurations, wireless network configurations, IPv6 and IPv4 (including complex sub-netting) and network security (e.g., Cisco ASA Firewalls, ACLs, IPsec, and other encryption methodologies). Job Responsibilities: Supports the design and implementation of hybrid enterprise network architecture. Maintains hybrid network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability. Collaborate with system engineers to support hybrid network architecture and ensure consistent network performance across cloud and on-prem environments. Document hybrid network configurations, changes, and topology diagrams for operational and compliance purposes. Provide escalated support for hybrid network incidents. Configure site-to-site VPNs and Direct Connect links between on-premises infrastructure and cloud environments. Configuring and maintaining cloud-based virtual networks, subnets, routing configurations, and network security controls. Support the monitoring and troubleshooting of cloud network connectivity issues using native logging, monitoring, and flow analysis tools. Perform routine audits of network access control lists (ACLs) and security group rules to ensure compliance with organizational policies. Manage public IP resources, network address translation (NAT), and internet connectivity components to support scalable cloud deployments. Implement cloud transit networking solutions to optimize connectivity between virtual networks across regions and accounts. Support the deployment and testing of network automation scripts using command-line tools and infrastructure-as-code (IaC) frameworks such as Terraform. Independently performs maintenance and upgrade of on-perm networks components including appliances, routers, switches, firewalls, and remote access systems. Job Requirements: 4+ years of network administration Proficient in using network management and monitoring platforms such as Riverbed, NetFlow, TAPs, SPANs, AWS Network Manager, Azure Network Watcher, or equivalent third-party solutions for visibility, diagnostics, and topology tracking. Experience configuring and supporting secure remote access solutions in hybrid environments, including site-to-site VPNs, client VPNs, and cloud-native access services (e.g., AWS Client VPN, Azure VPN Gateway, Zero Trust solutions). Experience with cloud-native and virtual network appliances for routing, switching, and traffic management, including deployment, configuration, and troubleshooting using packet capture and analysis tools (e.g., VPC Traffic Mirroring, Wireshark). Experience in the end-to-end design and implementation of on-premises network infrastructure for enterprise environments, including market research, equipment selection, configuration, and deployment from the ground up. Experience with enterprise class routers and switches, installation, configuration, hardware/software updates and patching, advanced troubleshooting skills, including the ability to capture and analyst packet level data (i.e. Wireshark PCAPS) Experience with network management tools (e.g., Cisco Prime). Experience with wireless network configurations and installation. Knowledge of Switches, Routers, Firewalls, LAN, WAN, TCP/IP, UDP, QoS. Must demonstrate advanced understanding of TCP/IP including layer 2/3 VLANs and routing protocols such as BGP, EIGRP, OSPF, RIP. Ability to express complex technical concepts effectively, both verbally and in writing. Must be available for weekend and evening work if required. Must be able to document in detail all implementations and projects. Must be a US Citizen. Desired Certifications: Cloud or networking certifications (e.g., AWS Advanced Networking - Specialty, Azure Network Engineer Associate, or Cisco CCNP) Powered by JazzHR QkpN5QQnhz
11/07/2026
Full time
Job Description Job Description BayNova is seeking a Network Engineer to join our IT Infrastructure Team in support of a federal government customer. This is a hybrid role, primarily performed remotely however will work on rotation with 1 to 3 days per week on-site in Alexandria, VA. The ideal candidate will be involved with the creation of procedures, identifying, troubleshooting and resolving problems, and assuring that requirements are met for new and existing systems in support of network engineering and installation. This position provides hands on technical support and managerial direction for the enterprise network infrastructure of a large Federal Government agency. Additionally, this individual should have experience with the implementation and maintenance of cloud networks, VPN tunnels, vLAN configurations, wireless network configurations, IPv6 and IPv4 (including complex sub-netting) and network security (e.g., Cisco ASA Firewalls, ACLs, IPsec, and other encryption methodologies). Job Responsibilities: Supports the design and implementation of hybrid enterprise network architecture. Maintains hybrid network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability. Collaborate with system engineers to support hybrid network architecture and ensure consistent network performance across cloud and on-prem environments. Document hybrid network configurations, changes, and topology diagrams for operational and compliance purposes. Provide escalated support for hybrid network incidents. Configure site-to-site VPNs and Direct Connect links between on-premises infrastructure and cloud environments. Configuring and maintaining cloud-based virtual networks, subnets, routing configurations, and network security controls. Support the monitoring and troubleshooting of cloud network connectivity issues using native logging, monitoring, and flow analysis tools. Perform routine audits of network access control lists (ACLs) and security group rules to ensure compliance with organizational policies. Manage public IP resources, network address translation (NAT), and internet connectivity components to support scalable cloud deployments. Implement cloud transit networking solutions to optimize connectivity between virtual networks across regions and accounts. Support the deployment and testing of network automation scripts using command-line tools and infrastructure-as-code (IaC) frameworks such as Terraform. Independently performs maintenance and upgrade of on-perm networks components including appliances, routers, switches, firewalls, and remote access systems. Job Requirements: 4+ years of network administration Proficient in using network management and monitoring platforms such as Riverbed, NetFlow, TAPs, SPANs, AWS Network Manager, Azure Network Watcher, or equivalent third-party solutions for visibility, diagnostics, and topology tracking. Experience configuring and supporting secure remote access solutions in hybrid environments, including site-to-site VPNs, client VPNs, and cloud-native access services (e.g., AWS Client VPN, Azure VPN Gateway, Zero Trust solutions). Experience with cloud-native and virtual network appliances for routing, switching, and traffic management, including deployment, configuration, and troubleshooting using packet capture and analysis tools (e.g., VPC Traffic Mirroring, Wireshark). Experience in the end-to-end design and implementation of on-premises network infrastructure for enterprise environments, including market research, equipment selection, configuration, and deployment from the ground up. Experience with enterprise class routers and switches, installation, configuration, hardware/software updates and patching, advanced troubleshooting skills, including the ability to capture and analyst packet level data (i.e. Wireshark PCAPS) Experience with network management tools (e.g., Cisco Prime). Experience with wireless network configurations and installation. Knowledge of Switches, Routers, Firewalls, LAN, WAN, TCP/IP, UDP, QoS. Must demonstrate advanced understanding of TCP/IP including layer 2/3 VLANs and routing protocols such as BGP, EIGRP, OSPF, RIP. Ability to express complex technical concepts effectively, both verbally and in writing. Must be available for weekend and evening work if required. Must be able to document in detail all implementations and projects. Must be a US Citizen. Desired Certifications: Cloud or networking certifications (e.g., AWS Advanced Networking - Specialty, Azure Network Engineer Associate, or Cisco CCNP) Powered by JazzHR QkpN5QQnhz