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Job Description Job Description Description About The Role: Innovative Defense Technologies (IDT), a leading defense technology company, is seeking a DevSecOps Engineer to be part of our Internal DevSecOps team and based out of one of our locations: Mount Laurel NJ, Arlington, VA, or Fall River, MA. Our internal DevSecOps (DSO) team's intent is to accelerate, across all IDT software teams, the experimentation, development, testing, and delivery of secure, compliant, and high-quality software. We will achieve this by maintaining a secure software factory and trusted DevSecOps environments, continuously improving the developer experience, and fostering collaboration and shared best practices across our engineering workflows. We will be successful when all software teams can confidently and independently deliver frequent prototypes, updates, and production ready releases through the DSO secured software factory with minimal IDSO intervention. In this mid-level role, you will not just run pipelines, you will design CI/CD. You will architect reusable Infrastructure as Code (IaC) modules, automate security compliance frameworks, and engineer platform solutions that empower IDT software teams to deliver to our customers with confidence and velocity. Clearance & Location Requirements: All applicants must be able to obtain/maintain an active Secret U.S. Security Clearance. This is an on-site position. Requiring at least 3 days in office, based out of our Arlington, VA, Mount Laurel, NJ, or Fall River, MA office. Key Responsibilities What You Will Do: Design, architect, and optimize CI/CD pipelines using Jenkins, developing reusable pipeline templates and custom shared components to streamline execution across all software teams Hard code and automate advanced security controls (SAST, SCA, container scanning, SBOM generation, secrets detection) directly into the pipeline fabric, establishing guardrails that run autonomously Configure, scale, and secure our Software Factory platform (GitLab, JFrog Artifactory, SonarQube), managing system setups, staging and testing clusters, and automated tool backups Design, modularize, and maintain Infrastructure as Code (IaC) blueprints using Ansible and OpenTofu, designing automation models the DSO team, as well as other engineering teams, can use to spin up environments and deployments Orchestrate and optimize containerized clusters using Podman, securing cluster communications, and managing local registry synchronization. Own and harden DSO platform deployments in secure, air-gapped environments, including: packaging and deploying dependencies remediating environment-specific issues supporting repeatable software delivery without external connectivity collaborate with the SECOPs teams to maintain DSO platform compliance Automate compliance enforcement by translating DISA STIGs, NIST 800-171, and RMF controls into automated pipeline validation scripts and policy-as-code configurations Diagnose and remediate complex, low-level system friction points (e.g., SELinux policy denials, pipeline token validation issues, and local network/VPN bottlenecks), defining long-term fixes to prevent recurrence Analyze developer telemetry, feedback loops, and build metrics to proactively eliminate pipeline friction, continuously improving the overall Developer Experience (DX) Partner with cross-functional software, security, and systems engineering teams to establish collaborative delivery patterns and guide developers on DSO best practices Skills, Knowledge & Expertise Who You Are (Required): 5-7 years of professional, post-graduation experience in a DevSecOps, DevOps, Platform/Systems Engineering, or Software Engineering role with a strong emphasis on automation or platform administration Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience U.S. citizenship Ability to travel up to 10% Strong working knowledge of modern, secure Software Development Life Cycle (SDLC) methodologies (e.g., Agile/Scrum, branching strategies, secure code reviews, automated linting, and release packaging) Practical experience building and scale-optimizing CI/CD pipelines using Jenkins or some other CI/CD orchestrator (such as building custom shared libraries, declarative pipelines, or automated test hooks) Practical experience orchestrating containerized workloads using Podman (or Docker/Kubernetes), including network configuration, container storage, and local registry sync Proven capability writing and modularizing Infrastructure as Code (IaC) utilizing Ansible, OpenTofu, or some other automation technique, to deploy robust, repeatable environments Intermediate programming depth in Python (e.g., writing API clients, custom scripts, or automation frameworks) combined with strong Linux/Unix systems-level Bash scripting Strong proficiency with Git version control, including managing branch strategies, resolving merge conflicts, and utilizing Git Hooks or API-driven integrations Demonstrated systems-level troubleshooting skills, with the ability to diagnose root causes of low-level OS, container, or CI/CD pipeline issues Collaborative, enablement-focused mindset with strong communication skills, eager to mentor junior engineers and help software teams self-solve platform issues What Makes You Stand Out: Experience designing Software Bill of Materials (SBOM) auditing workflows or navigating open-source license compliance (e.g., managing GPL/LGPL risks) Experience architecting or configuring high-performance local AI infrastructure (e.g., GPU clusters, vLLM orchestration, or vector databases like Qdrant) behind a VPN or in air-gapped setups Experience configuring custom pipeline diagnostics, usage telemetry, or observability stacks (Prometheus, Grafana, ELK) to monitor platform health and usage Active Secret or Top Secret security clearance, with practical experience applying DISA STIGs or preparing environments for CMMC audits If you see yourself reflected in this role and are excited about the impact you could make, we encourage you to apply! If you know someone who may be a great fit, please feel free to share this opportunity with your network. Pay Range : $114,000 - $184,000 or $135,000 - $231,000 This amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. Job Benefits Why Work at Innovative Defense Technologies (IDT): IDT is a growing company with a vibrant, entrepreneurial culture. We are headquartered in Arlington, VA with additional offices in Fall River, MA; Mount Laurel, NJ; and San Diego, CA. At each location, our employees work together in a modern, snack-filled, and social office space, designing innovative solutions for our defense industry customers. We offer employees competitive pay and benefits including: Generous benefits package Competitive PTO Paid holidays 401(k) with immediate vesting and matching 9/80 optional schedule (2nd and 4th Friday off every month) Tuition Assistance Reimbursement Program Professional Development Resources Pre-Tax Commuter Benefits Organization-Wide Monthly Tech Connect Events Annual Employee Recognition Awards Regular Social Events and Catered Lunches EEO Statement: IDT is an Equal Opportunity employer.

Sr Staff Embedded Systems Engineer, Wellness Work Mode: Onsite Location: Onsite 4 - Kohler, WI Opportunity Shape the future of at-home wellness-where water, hardware, firmware, and environment come together to restore, recover, and re-energize. As a Senior Staff Embedded Systems Engineer, you will turn emerging technologies into real, physical experiences - systems that can be felt, not just described. You will define architecture, build working solutions, and prove performance in the environments where it matters most. This is a role for a hands-on leader who creates momentum through action, bringing Kohler's vision for elevated daily rituals to life. Core Responsibilities Lead by doing. Define system requirements, design, build, test, and refine working hardware and firmware from first concept through validation, creating tangible wellness experiences that perform in the real world. Define system architecture. Architect robust, end-to-end embedded systems that unify electronics, firmware, sensing, and controls with water, steam, thermal, lighting, and air. Establish scalable platforms that enable consistent, elevated experiences across products. Engineer systems that are felt. Design and develop integrated hardware (PCBAs, control systems, sensor networks, and electro-mechanical interfaces) that deliver comfort, precision, and reliability in demanding bathroom environments. Own electronics execution. Lead schematic design, PCB layout, component strategy, and bring-up, driving hardware from concept into validated, production-ready systems. Design for real-world conditions. Create solutions that perform under heat, humidity, and water exposure, balancing durability, safety, and long-term reliability through strong engineering fundamentals. Integrate firmware with intent. Ensure responsive, intuitive control, translating hardware capability into seamless user experience. Prototype the experience. Build early and test often using hands-on iteration to validate not only function, but how the system restores, relaxes, and performs. Prove feasibility. Bring clarity to ambiguity, defining requirements, identifying risks, and validating solutions through structured testing, tolerance analysis, and costed execution plans. Drive manufacturability. Translate complex systems into scalable, buildable solutions aligned with supplier capability and production realities. Protect and create IP. Develop hardware innovations that are both differentiated and defensible, strengthening Kohler's leadership in wellness. Stay ahead. Continuously explore advancements in sensing, control, and environmental systems to inform what comes next. Communicate with clarity. Deliver focused, technically grounded insights that accelerate decisions and de-risk execution. What Success Looks Like Embedded systems that don't just function, but elevate daily ritual into meaningful wellness experiences Scalable platforms that bring consistency and differentiation across product lines First-to-market innovations that integrate seamlessly into real environments Patented technologies that define Kohler's leadership in wellness Skills/Requirements Bachelor's degree (or higher) in Electrical Engineering, Computer Engineering or equivalent 8-10+ years delivering consumer product NPD Hands-on builder with a strong sense of ownership and follow-through Deep expertise in embedded systems (electronics + firmware integration) including architecture and design of complex electromechanical products Strong mixed-signal analog and digital circuit design fundamentals Board-level design and validation of electronic circuits including component selection, schematic capture, and PCB layout (Altium preferred) Experience developing and leading implementation of test plans for hardware/firmware, and to ensure regulatory compliance (EMC, FCC, CE, UL, etc) Real-time embedded systems experience with microprocessors and microcontrollers Demonstrated experience in firmware design and documentation practices Strong knowledge in embedded C/C++ and object-oriented programming Demonstrated knowledge and experience in writing firmware for applications incorporating RTOS DfX and quality management methodologies (FMEA, DFMEA, DFM/DFA) Strong root cause analysis and debugging capabilities of both hardware and firmware Preferred Power electronics and power conversion Environmental sensing (temperature, humidity, flow, air) Connected systems (BLE, Wi-Fi, MQTT, Matter) Exposure to biometrics or machine learning CUSTOM.PAY.TRANSPARENCY Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking an experienced System Architect to own the architecture of Hivemind Forge - an AI development ecosystem and the segment of Hivemind that enables developers to build, train, tune, evaluate, optimize, and deploy learning-based autonomy solutions. You will join the Systems Engineering, Integration, & Test (SEIT) team in the Hivemind Enterprise organization. This ecosystem combines developer tools, APIs, data infrastructure, simulation, AI/ML workflows, and GenAI-enabled automation to accelerate the delivery of autonomous capabilities using Vision-Language Models (VLMs), Vision-Language-Action (VLA) models, world models, foundation models, and other applied AI technologies. As the responsible architect, you will define the comprehensive architecture for this product area, maintain architectural integrity across development teams, and ensure the ecosystem can operate across enterprise cloud, high-performance computing, and secure or disconnected deployment environments. You will work at the intersection of software architecture, AI/ML, data architecture, systems engineering, developer experience, and Generative AI-enabled engineering to create an ecosystem that dramatically reduces the time required to transform mission needs and data into deployable, intelligent autonomous capabilities. What you'll do: Own and evolve the architecture of the Hivemind Forge AI development ecosystem. Define and maintain architecture products in an integrated model-based systems engineering (MBSE) environment, connecting architectural intent to engineering execution. Establish architectural patterns, interfaces, APIs, SDK concepts, and technical standards across software, AI/ML, data, simulation, and deployment capabilities. Define the data and metadata architecture underpinning the AI development lifecycle, including schemas, relationships, lineage, provenance, versioning, and lifecycle management. Ensure traceable pedigree across datasets, training configurations, model artifacts, evaluations, software versions, and deployed capabilities to support reproducibility and auditability. Architect GenAI-enabled and agentic development workflows that accelerate data curation, autonomy development, experimentation, evaluation, troubleshooting, and deployment while preserving human oversight, security, verification, and traceability. Define architectural patterns for integrating AI coding assistants, agents, foundation models, and natural-language interfaces with Hivemind development tools, APIs, SDKs, data, simulation, and engineering workflows. Define architecture for scalable AI/ML workloads across cloud, high-performance compute (HPC), and on-premises infrastructure, including orchestration, workload scheduling, containerization, storage, and data movement. Ensure the ecosystem can be deployed and operated in classified, air-gapped, disconnected, and other constrained enterprise environments while preserving security, configuration control, and reproducibility. Ensure AI-assisted and agentic development workflows preserve appropriate provenance, traceability, human oversight, verification, security, and reproducibility, particularly when contributing to deployed autonomous capabilities. Guide architecture for workflows spanning data ingestion and curation, synthetic data generation, model training and tuning, evaluation, optimization, validation, and deployment. Review and approve detailed software and data designs, resolve cross-team architectural issues, and maintain architectural integrity through implementation and integration. Partner with software, AI/ML, data, systems, product, and technical leadership teams to reduce the time from mission need to validated, deployable autonomy. Required qualifications: 10+ years of experience in software or software-intensive systems development, design, and/or architecture. Demonstrated experience architecting complex software platforms, developer ecosystems, SDKs, APIs, AI/ML platforms, or distributed systems. Experience developing AI/ML solutions using synthetic and real-world data. Experience in data modeling and data architecture, including metadata, lineage, provenance, versioning, and lifecycle management. Understanding of how data, training configurations, model artifacts, evaluations, software, and deployments must be connected to provide end-to-end traceability, reproducibility, and auditability. Experience applying Generative AI, AI assistants, or agents to software, AI/ML, or engineering development workflows. Practical understanding of technologies such as Kubernetes, Slurm or comparable workload schedulers, containerization, infrastructure as code, and object/data storage platforms such as S3-compatible systems. Strong technical leadership and communication skills, with the ability to guide detailed design and maintain alignment across multiple engineering teams. Preferred qualifications: Experience designing AI-native or agentic workflows, including tool use, orchestration, retrieval, structured outputs, evaluation, and human-in-the-loop controls. Experience with MLOps, distributed training, simulation, synthetic data generation, experiment tracking, or model registries. Direct experience developing, training, tuning, evaluating, applying, or deploying VLMs, VLAs, world models, foundation models, or related modern AI models. Experience designing, deploying, or operating software and AI/ML platforms in classified, air-gapped, disconnected, or restricted-network environments. Experience with hybrid-cloud, multi-cloud, on-premises, or edge deployment architectures. Experience architecting autonomy, robotics, aerospace, unmanned systems, or other Physical AI applications. Experience applying MBSE methods and tools, including SysML and Cameo/MagicDraw. Experience delivering defense, aerospace, safety-relevant, or other high-assurance systems requiring rigorous configuration management, verification, and traceability. Impact; You will establish the architectural foundation that enables Hivemind users to transform mission needs, data, AI models, and software into deployable autonomous capabilities-faster, repeatedly, and with confidence in how each capability was created, evaluated, and validated. San Diego, CA range:$170,000 - $260,000 San Mateo, CA range: $210,000 - Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Job ID: 9910 Date Posted: October 23, 2026 The Space Dynamics Laboratory (SDL) is seeking an experienced Software Systems Engineer to develop, integrate, and test satellite ground system solutions.The successful candidate will play a key role in defining ground system architectures, coordinating interdisciplinary engineering efforts, managing requirements, risks, interfaces, and configurations, and ensuring cohesive technical execution across multiple teams. This mid to senior-level position is ideal for candidates with a technical foundation in software development paired with systems engineering expertise, strong analytical and communication skills, and a proven ability to guide multi-disciplinary teams in a fast-paced, mission-focused environment. The Strategic & Military Space Division delivers advanced satellite, sensor and ground systems that support the Department of Defense and the Intelligence Community. Our division is a key component of national security, providing technological solutions and expert mission support. Become part of a team dedicated to making a tangible contribution to our nation's defense capabilities. This position is in Logan, UT Key Responsibilities: Leads cross-functional coordination across software, hardware, and support teams, manage ground integration and interfaces, and ensure technical alignment, schedule execution, and compliance with program requirements Defines subsystem architecture and interfaces, allocate functional responsibilities, support solution development and deployment, and ensure seamless integration across the ground system through effective communication and attention to detail Provides independent assessment, analysis, and technical recommendations to support system compatibility and integration with external space and ground interfaces Supports requirements development and verification, CONOPS and operational procedure development, and rehearsal and mission readiness documentation and activities Creates and maintains programmatic and technical documentation to support reviews and milestone events Supports Program Manager and Lead Systems Engineer by identifying and mitigating risks, and communicating status and resource needs Directly supports the government customer that involves regular interaction and a high level of professionalism Required Qualifications: Bachelors degree in a related technical field (e.g., software engineering, systems engineering, aerospace engineering, or related science) and 10+ years of relevant experience Must be a US citizen and eligible for a DoW Top Secret Security Clearance Experience in software development using programming languages, technologies and tools including C#, C++ or Python Experience with architecting, implementing or integrating multiple enterprise software applications into cloud and/or hardware hosted environments Ability to mentor junior engineers and foster collaboration across cross-functional teams, including software, hardware, test engineering, and scientists Experience with managing risks, interfaces, configurations on medium-complexity programs Proficiency in developing and creating system documentation such as specifications, ICDs, system architecture documents, and block/sequence diagrams Strong technical problem-solving and analytical skills with attention to detail, while maintaining a system-level perspective and managing multiple priorities Capable of presenting technical concepts in design reviews to technical and non-technical audiences Preferred Qualifications: Experience with satellite ground system components, such as satellite command and control, communications, or mission planning systems Hold an active DoW Top Secret Security Clearance and be SAP eligible Salary Range $119,000- $177,000 Salary commensurate based on education and experience This range serves as a general guideline and may vary based on factors such as role, level, location, market conditions, and individual qualifications, including job-related skills, experience, and relevant education or training. The range displayed in the job advertisement reflects the minimum and maximum target salaries across all US locations. Specific salary details for a candidate's preferred location can be provided by the recruiter or HR manager during the hiring process. Why Join SDL? SDL offers competitive salaries and a comprehensive benefits package. Visit our Benefits Page to learn more about what we offer. At SDL, we strive to uphold a culture of respect, collaboration, empowerment, and accountability. We listen with open minds, seek to understand diverse perspectives, and engage in thoughtful dialogue. We work together by sharing knowledge, involving others, and offering support. We trust and empower our team members to take ownership, act with integrity, and be accountable. Above all, we deliver on our commitments to each other and to our mission partners. The application window for this position is expected to remain open for approximately 7 days; however, it may be shortened or extended depending on business needs and the availability of qualified candidates. We encourage interested candidates to submit their applications promptly. For questions, assistance, or accommodation with the application process or the DoD SkillBridge program, please contact . Powered by JazzHR A1fcaaxmEC

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking an experienced System Architect to own the architecture of Hivemind Forge - an AI development ecosystem and the segment of Hivemind that enables developers to build, train, tune, evaluate, optimize, and deploy learning-based autonomy solutions. You will join the Systems Engineering, Integration, & Test (SEIT) team in the Hivemind Enterprise organization. This ecosystem combines developer tools, APIs, data infrastructure, simulation, AI/ML workflows, and GenAI-enabled automation to accelerate the delivery of autonomous capabilities using Vision-Language Models (VLMs), Vision-Language-Action (VLA) models, world models, foundation models, and other applied AI technologies. As the responsible architect, you will define the comprehensive architecture for this product area, maintain architectural integrity across development teams, and ensure the ecosystem can operate across enterprise cloud, high-performance computing, and secure or disconnected deployment environments. You will work at the intersection of software architecture, AI/ML, data architecture, systems engineering, developer experience, and Generative AI-enabled engineering to create an ecosystem that dramatically reduces the time required to transform mission needs and data into deployable, intelligent autonomous capabilities. What you'll do: Own and evolve the architecture of the Hivemind Forge AI development ecosystem. Define and maintain architecture products in an integrated model-based systems engineering (MBSE) environment, connecting architectural intent to engineering execution. Establish architectural patterns, interfaces, APIs, SDK concepts, and technical standards across software, AI/ML, data, simulation, and deployment capabilities. Define the data and metadata architecture underpinning the AI development lifecycle, including schemas, relationships, lineage, provenance, versioning, and lifecycle management. Ensure traceable pedigree across datasets, training configurations, model artifacts, evaluations, software versions, and deployed capabilities to support reproducibility and auditability. Architect GenAI-enabled and agentic development workflows that accelerate data curation, autonomy development, experimentation, evaluation, troubleshooting, and deployment while preserving human oversight, security, verification, and traceability. Define architectural patterns for integrating AI coding assistants, agents, foundation models, and natural-language interfaces with Hivemind development tools, APIs, SDKs, data, simulation, and engineering workflows. Define architecture for scalable AI/ML workloads across cloud, high-performance compute (HPC), and on-premises infrastructure, including orchestration, workload scheduling, containerization, storage, and data movement. Ensure the ecosystem can be deployed and operated in classified, air-gapped, disconnected, and other constrained enterprise environments while preserving security, configuration control, and reproducibility. Ensure AI-assisted and agentic development workflows preserve appropriate provenance, traceability, human oversight, verification, security, and reproducibility, particularly when contributing to deployed autonomous capabilities. Guide architecture for workflows spanning data ingestion and curation, synthetic data generation, model training and tuning, evaluation, optimization, validation, and deployment. Review and approve detailed software and data designs, resolve cross-team architectural issues, and maintain architectural integrity through implementation and integration. Partner with software, AI/ML, data, systems, product, and technical leadership teams to reduce the time from mission need to validated, deployable autonomy. Required qualifications: 10+ years of experience in software or software-intensive systems development, design, and/or architecture. Demonstrated experience architecting complex software platforms, developer ecosystems, SDKs, APIs, AI/ML platforms, or distributed systems. Experience developing AI/ML solutions using synthetic and real-world data. Experience in data modeling and data architecture, including metadata, lineage, provenance, versioning, and lifecycle management. Understanding of how data, training configurations, model artifacts, evaluations, software, and deployments must be connected to provide end-to-end traceability, reproducibility, and auditability. Experience applying Generative AI, AI assistants, or agents to software, AI/ML, or engineering development workflows. Practical understanding of technologies such as Kubernetes, Slurm or comparable workload schedulers, containerization, infrastructure as code, and object/data storage platforms such as S3-compatible systems. Strong technical leadership and communication skills, with the ability to guide detailed design and maintain alignment across multiple engineering teams. Preferred qualifications: Experience designing AI-native or agentic workflows, including tool use, orchestration, retrieval, structured outputs, evaluation, and human-in-the-loop controls. Experience with MLOps, distributed training, simulation, synthetic data generation, experiment tracking, or model registries. Direct experience developing, training, tuning, evaluating, applying, or deploying VLMs, VLAs, world models, foundation models, or related modern AI models. Experience designing, deploying, or operating software and AI/ML platforms in classified, air-gapped, disconnected, or restricted-network environments. Experience with hybrid-cloud, multi-cloud, on-premises, or edge deployment architectures. Experience architecting autonomy, robotics, aerospace, unmanned systems, or other Physical AI applications. Experience applying MBSE methods and tools, including SysML and Cameo/MagicDraw. Experience delivering defense, aerospace, safety-relevant, or other high-assurance systems requiring rigorous configuration management, verification, and traceability. Impact; You will establish the architectural foundation that enables Hivemind users to transform mission needs, data, AI models, and software into deployable autonomous capabilities-faster, repeatedly, and with confidence in how each capability was created, evaluated, and validated. San Diego, CA range:$170,000 - $260,000 San Mateo, CA range: $210,000 - Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Greywright is hiring an Autonomous Systems Architect to lead the build-out and improvement of end-to-end architecture for autonomous systems. You will define how multiple interconnected systems fit together and work as one: their interfaces, data flows, autonomy, communications, and safety. You will be the technical authority on system-level design decisions, balancing performance, integration risk, cost, and schedule across hardware, software, and partner teams. Requirements What you'll do Own and evolve the system-of-systems architecture for Greywright's autonomous platforms, from vehicle to command-and-control, starting from our existing baselines. Assess the baseline architecture, identify gaps, and lead a prioritized upgrade roadmap. Integrate third-party OEM systems with Greywright-designed systems: evaluate partner products, define integration approaches, and manage technical dependencies on outside vendors. Specify and control interfaces (ICDs) for hardware, software, data, power, and communications across in-house and OEM components. Lead the evolution of our autonomy software architecture, including perception, planning, navigation, and vehicle control, extending the existing stack to new capabilities and platforms. Design for open, modular standards so systems from different suppliers can plug in and be swapped out. Lead architecture trade studies and document key decisions, balancing performance, risk, cost, and schedule. Derive and flow down system requirements; own the system architecture model (e.g., SysML/MBSE). Define system-level approaches to safety, cybersecurity, resilience, and degraded-mode operation (e.g., GNSS- or comms-denied). Serve as technical point of contact with OEM partners and customers in design reviews and integration planning. Guide GNC, software, hardware, and test teams so subsystem designs stay consistent with the overall architecture. What you bring B.S. in Systems, Electrical, Computer, Mechanical, or Aerospace Engineering, Computer Science, or a related field. 10+ years of engineering experience, including 5+ years architecting autonomous, robotic, or uncrewed systems. Proven experience integrating third-party or OEM systems with in-house designs into a working, fielded product. Experience extending or modernizing an existing autonomy stack. Deep understanding of autonomy software stacks, sensors, networking, and embedded and distributed systems. Experience writing and managing interface control documents and system requirements. Strong grasp of communications and data links, middleware (e.g., ROS 2, DDS), and message standards. Track record of making and defending architecture decisions with engineers, partners, and customers. Clear writer and communicator who can explain complex systems to technical and non-technical audiences. Willingness to travel up to 50% of the time when needed. This role requires access to ITAR/EAR-controlled data; U.S. person status is required as defined by 22 CFR 120.62. Nice to have M.S. or Ph.D. in a relevant field. Experience with defense open-architecture standards such as MOSA, UCI, or similar government reference architectures. Eligibility to obtain a U.S. Secret or higher security clearance; an active clearance is not required. MBSE tooling experience (e.g., Cameo, Capella). Experience architecting multi-vehicle or collaborative autonomy and command-and-control systems. Background in maritime autonomous systems. Familiarity with cybersecurity frameworks for defense systems (e.g., RMF, NIST 800-171). Experience supporting government programs through design reviews (SRR, PDR, CDR). Benefits Meaningful early-stage equity. Great health, dental, and vision insurance. Unlimited vacation.

Job Description Job Description We are seeking a hands-on Systems Architect (SME) with deep expertise across infrastructure, platforms, and application ecosystems spanning cloud and on-premises environments. This role requires a proven practitioner who can analyze existing ("as-is") systems and applications, document current state architectures, design future- state solutions, and implement system enhancements or technology transformations end-to-end. The ideal candidate is a technical leader and doer, not just an advisor - someone who can seamlessly collaborate across infrastructure, platform, application, DevSecOps, information systems security, and data teams while maintaining ownership of system reliability, performance, scalability, and security. QUALIFICATIONS Bachelor's degree in Computer Science, IT or related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Minimum ten (10) years of related experience REQUIRED KNOWLEDGE/SKILLS Candidates must demonstrate hands-on experience in all the following areas: Infrastructure Platforms Enterprise networking (e.g., routing, switching, firewalls, load balancers, DNS) Storage technologies (e.g., SAN, NAS, object storage) Container platforms (e.g., Kubernetes, Docker) Linux (Redhat, CentOS) operating systems (administration, hardening, automation) IdAM - Public Key Infrastructure (PKI) hands-on for AuthN and AuthZ Cloud On-Prem Technologies Cloud platforms (AWS, Azure, and/or GCP) Hybrid and on-prem infrastructure design and integration Cloud networking, identity, security, and cost optimization Data Application Platforms Relational and NoSQL databases - relational (e.g., Oracle, PostgreSQL, MySQL, SQL Server) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Redis) databases Web services, APIs, and middleware Software development lifecycle (SDLC) fundamentals Event-based messaging systems (e.g., SQS, SNS, RabbitMQ) Engineering Automation Infrastructure as Code - Scripting Automation: Python, Bash, PowerShell, Terraform, Ansible, or CloudFormation Configuration management and scripting (e.g., PowerShell, Bash, Python, etc.) CI/CD integration with infrastructure and platforms (e.g., Jenkins, Gitlab CI/CD, GitHub Actions, GitOps, ArgoCD) Security best practices and system hardening Monitoring Incident Response: Proficiency with tools like Prometheus, Grafana, Splunk, ELK Stack, CloudWatch Architecture Design Ability to create: o As-is architecture documentation o To-be architecture and detailed engineering designs o Implementation and migration plans DESIRED KNOWLEDGE/SKILLS Observability and monitoring tools (e.g., logging, metrics, tracing) Zero Trust and modern security architectures Data analytics, AI/ML platform exposure Experience supporting production or mission-critical environments Relevant certifications (e.g., cloud, systems, security, or architecture) Knowledge of machine learning platforms (e.g., TensorFlow, PyTorch, SageMaker) Familiarity with big data ecosystems (e.g., Hadoop, Databricks, Snowflake, Google, BigQuery) Strong background in ITIL processes and agile methodologies Certifications: AWS Solutions Architect / DevOps Engineer, Azure Administrator, Kubernetes CKA/CKAD, ITIL Foundation KEY RESPONSIBILITIES Perform hands-on systems engineering across network, compute, storage, operating systems, middleware, databases, and applications Analyze and document as-is infrastructure, platform, and application architectures Work with the System Architect and Cloud Architect to create the detail engineering designs for modernization, optimization, and transformation initiatives Lead and execute cloud and on-prem system implementations, migrations, and upgrades Ensure systems meet availability, scalability, performance, security, and compliance requirements Integrate infrastructure and platforms with DevOps and DevSecOps pipelines Troubleshoot complex, cross-stack issues spanning infrastructure, platforms, and applications Collaborate effectively with: o Infrastructure Platform Engineers o Software Engineers o DevOps / DevSecOps Engineers o Data Engineers (ETL) o Data Modelers, Data Scientists, and Data Analysts Produce clear technical documentation, diagrams, standards, and runbooks Serve as a technical authority and escalation point for complex system issues Communication Skills: o Ability to brief executives clearly and translate technical issues into business impact o Ability to work across organizations (internal and IC) to implement complex solutions Ideal Candidate Profile Recognized SME with deep, hands-on technical expertise Strong systems thinker with the ability to see and engineer across the full stack Comfortable operating at both strategic architecture and tactical implementation levels Excellent communication and collaboration skills across technical and non-technical teams Proven ability to own complex systems from design through production Requirements QUALIFICATIONS Bachelor's degree in Computer Science, IT or related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Minimum ten (10) years of related experience REQUIRED KNOWLEDGE/SKILLS Candidates must demonstrate hands-on experience in all the following areas: Infrastructure Platforms Enterprise networking (e.g., routing, switching, firewalls, load balancers, DNS) Storage technologies (e.g., SAN, NAS, object storage) Container platforms (e.g., Kubernetes, Docker) Linux (Redhat, CentOS) operating systems (administration, hardening, automation) IdAM - Public Key Infrastructure (PKI) hands-on for AuthN and AuthZ Cloud On-Prem Technologies Cloud platforms (AWS, Azure, and/or GCP) Hybrid and on-prem infrastructure design and integration Cloud networking, identity, security, and cost optimization Data Application Platforms Relational and NoSQL databases - relational (e.g., Oracle, PostgreSQL, MySQL, SQL Server) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Redis) databases Web services, APIs, and middleware Software development lifecycle (SDLC) fundamentals Event-based messaging systems (e.g., SQS, SNS, RabbitMQ) Engineering Automation Infrastructure as Code - Scripting Automation: Python, Bash, PowerShell, Terraform, Ansible, or CloudFormation Configuration management and scripting (e.g., PowerShell, Bash, Python, etc.) CI/CD integration with infrastructure and platforms (e.g., Jenkins, Gitlab CI/CD, GitHub Actions, GitOps, ArgoCD) Security best practices and system hardening Monitoring Incident Response: Proficiency with tools like Prometheus, Grafana, Splunk, ELK Stack, CloudWatch Architecture Design Ability to create: o As-is architecture documentation o To-be architecture and detailed engineering designs o Implementation and migration plans DESIRED KNOWLEDGE/SKILLS Observability and monitoring tools (e.g., logging, metrics, tracing) Zero Trust and modern security architectures Data analytics, AI/ML platform exposure Experience supporting production or mission-critical environments Relevant certifications (e.g., cloud, systems, security, or architecture) Knowledge of machine learning platforms (e.g., TensorFlow, PyTorch, SageMaker) Familiarity with big data ecosystems (e.g., Hadoop, Databricks, Snowflake, Google, BigQuery) Strong background in ITIL processes and agile methodologies Certifications: AWS Solutions Architect / DevOps Engineer, Azure Administrator, Kubernetes CKA/CKAD, ITIL Foundation KEY RESPONSIBILITIES Perform hands-on systems engineering across network, compute, storage, operating systems, middleware, databases, and applications Analyze and document as-is infrastructure, platform, and application architectures Work with the System Architect and Cloud Architect to create the detail engineering designs for modernization, optimization, and transformation initiatives Lead and execute cloud and on-prem system implementations, migrations, and upgrades Ensure systems meet availability, scalability, performance, security, and compliance requirements Integrate infrastructure and platforms with DevOps and DevSecOps pipelines Troubleshoot complex, cross-stack issues spanning infrastructure, platforms, and applications Collaborate effectively with: o Infrastructure Platform Engineers o Software Engineers o DevOps / DevSecOps Engineers o Data Engineers (ETL) o Data Modelers, Data Scientists, and Data Analysts Produce clear technical documentation, diagrams, standards, and runbooks Serve as a technical authority and escalation point for complex system issues Communication Skills: o Ability to brief executives clearly and translate technical issues into business impact . click apply for full job details

Job Description Job Description We are seeking a hands-on Systems Architect (SME) with deep expertise across infrastructure, platforms, and application ecosystems spanning cloud and on-premises environments. This role requires a proven practitioner who can analyze existing ("as-is") systems and applications, document current state architectures, design future- state solutions, and implement system enhancements or technology transformations end-to-end. The ideal candidate is a technical leader and doer, not just an advisor - someone who can seamlessly collaborate across infrastructure, platform, application, DevSecOps, information systems security, and data teams while maintaining ownership of system reliability, performance, scalability, and security. QUALIFICATIONS Bachelor's degree in Computer Science, IT or related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Minimum ten (10) years of related experience REQUIRED KNOWLEDGE/SKILLS Candidates must demonstrate hands-on experience in all the following areas: Infrastructure Platforms Enterprise networking (e.g., routing, switching, firewalls, load balancers, DNS) Storage technologies (e.g., SAN, NAS, object storage) Container platforms (e.g., Kubernetes, Docker) Linux (Redhat, CentOS) operating systems (administration, hardening, automation) IdAM - Public Key Infrastructure (PKI) hands-on for AuthN and AuthZ Cloud On-Prem Technologies Cloud platforms (AWS, Azure, and/or GCP) Hybrid and on-prem infrastructure design and integration Cloud networking, identity, security, and cost optimization Data Application Platforms Relational and NoSQL databases - relational (e.g., Oracle, PostgreSQL, MySQL, SQL Server) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Redis) databases Web services, APIs, and middleware Software development lifecycle (SDLC) fundamentals Event-based messaging systems (e.g., SQS, SNS, RabbitMQ) Engineering Automation Infrastructure as Code - Scripting Automation: Python, Bash, PowerShell, Terraform, Ansible, or CloudFormation Configuration management and scripting (e.g., PowerShell, Bash, Python, etc.) CI/CD integration with infrastructure and platforms (e.g., Jenkins, Gitlab CI/CD, GitHub Actions, GitOps, ArgoCD) Security best practices and system hardening Monitoring Incident Response: Proficiency with tools like Prometheus, Grafana, Splunk, ELK Stack, CloudWatch Architecture Design Ability to create: o As-is architecture documentation o To-be architecture and detailed engineering designs o Implementation and migration plans DESIRED KNOWLEDGE/SKILLS Observability and monitoring tools (e.g., logging, metrics, tracing) Zero Trust and modern security architectures Data analytics, AI/ML platform exposure Experience supporting production or mission-critical environments Relevant certifications (e.g., cloud, systems, security, or architecture) Knowledge of machine learning platforms (e.g., TensorFlow, PyTorch, SageMaker) Familiarity with big data ecosystems (e.g., Hadoop, Databricks, Snowflake, Google, BigQuery) Strong background in ITIL processes and agile methodologies Certifications: AWS Solutions Architect / DevOps Engineer, Azure Administrator, Kubernetes CKA/CKAD, ITIL Foundation KEY RESPONSIBILITIES Perform hands-on systems engineering across network, compute, storage, operating systems, middleware, databases, and applications Analyze and document as-is infrastructure, platform, and application architectures Work with the System Architect and Cloud Architect to create the detail engineering designs for modernization, optimization, and transformation initiatives Lead and execute cloud and on-prem system implementations, migrations, and upgrades Ensure systems meet availability, scalability, performance, security, and compliance requirements Integrate infrastructure and platforms with DevOps and DevSecOps pipelines Troubleshoot complex, cross-stack issues spanning infrastructure, platforms, and applications Collaborate effectively with: o Infrastructure Platform Engineers o Software Engineers o DevOps / DevSecOps Engineers o Data Engineers (ETL) o Data Modelers, Data Scientists, and Data Analysts Produce clear technical documentation, diagrams, standards, and runbooks Serve as a technical authority and escalation point for complex system issues Communication Skills: o Ability to brief executives clearly and translate technical issues into business impact o Ability to work across organizations (internal and IC) to implement complex solutions Ideal Candidate Profile Recognized SME with deep, hands-on technical expertise Strong systems thinker with the ability to see and engineer across the full stack Comfortable operating at both strategic architecture and tactical implementation levels Excellent communication and collaboration skills across technical and non-technical teams Proven ability to own complex systems from design through production Requirements QUALIFICATIONS Bachelor's degree in Computer Science, IT or related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Minimum ten (10) years of related experience REQUIRED KNOWLEDGE/SKILLS Candidates must demonstrate hands-on experience in all the following areas: Infrastructure Platforms Enterprise networking (e.g., routing, switching, firewalls, load balancers, DNS) Storage technologies (e.g., SAN, NAS, object storage) Container platforms (e.g., Kubernetes, Docker) Linux (Redhat, CentOS) operating systems (administration, hardening, automation) IdAM - Public Key Infrastructure (PKI) hands-on for AuthN and AuthZ Cloud On-Prem Technologies Cloud platforms (AWS, Azure, and/or GCP) Hybrid and on-prem infrastructure design and integration Cloud networking, identity, security, and cost optimization Data Application Platforms Relational and NoSQL databases - relational (e.g., Oracle, PostgreSQL, MySQL, SQL Server) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Redis) databases Web services, APIs, and middleware Software development lifecycle (SDLC) fundamentals Event-based messaging systems (e.g., SQS, SNS, RabbitMQ) Engineering Automation Infrastructure as Code - Scripting Automation: Python, Bash, PowerShell, Terraform, Ansible, or CloudFormation Configuration management and scripting (e.g., PowerShell, Bash, Python, etc.) CI/CD integration with infrastructure and platforms (e.g., Jenkins, Gitlab CI/CD, GitHub Actions, GitOps, ArgoCD) Security best practices and system hardening Monitoring Incident Response: Proficiency with tools like Prometheus, Grafana, Splunk, ELK Stack, CloudWatch Architecture Design Ability to create: o As-is architecture documentation o To-be architecture and detailed engineering designs o Implementation and migration plans DESIRED KNOWLEDGE/SKILLS Observability and monitoring tools (e.g., logging, metrics, tracing) Zero Trust and modern security architectures Data analytics, AI/ML platform exposure Experience supporting production or mission-critical environments Relevant certifications (e.g., cloud, systems, security, or architecture) Knowledge of machine learning platforms (e.g., TensorFlow, PyTorch, SageMaker) Familiarity with big data ecosystems (e.g., Hadoop, Databricks, Snowflake, Google, BigQuery) Strong background in ITIL processes and agile methodologies Certifications: AWS Solutions Architect / DevOps Engineer, Azure Administrator, Kubernetes CKA/CKAD, ITIL Foundation KEY RESPONSIBILITIES Perform hands-on systems engineering across network, compute, storage, operating systems, middleware, databases, and applications Analyze and document as-is infrastructure, platform, and application architectures Work with the System Architect and Cloud Architect to create the detail engineering designs for modernization, optimization, and transformation initiatives Lead and execute cloud and on-prem system implementations, migrations, and upgrades Ensure systems meet availability, scalability, performance, security, and compliance requirements Integrate infrastructure and platforms with DevOps and DevSecOps pipelines Troubleshoot complex, cross-stack issues spanning infrastructure, platforms, and applications Collaborate effectively with: o Infrastructure Platform Engineers o Software Engineers o DevOps / DevSecOps Engineers o Data Engineers (ETL) o Data Modelers, Data Scientists, and Data Analysts Produce clear technical documentation, diagrams, standards, and runbooks Serve as a technical authority and escalation point for complex system issues Communication Skills: o Ability to brief executives clearly and translate technical issues into business impact . click apply for full job details

Job Description Job Description Description CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking a talented Expert Systems Architect with strong expertise in Enterprise Architecture, Solution Architecture, and Model-Based Systems Engineering (MBSE). Overall Assignment Description Expert Systems Architects assist in leading the design and development of solutions for complex application problems, API design, data services, platform services, cloud services, and infrastructure services to meet user requirements and align with strategic goals and Enterprise Architecture. The Systems Architect must be able to develop and create architecture views using various architecture modeling tools, as needed, to assist international partners in understanding the ASG architecture and its alignment to the GEA enterprise. The primary focus of the Systems Architect will be the development and design of the ASG architecture. The Systems Architect is responsible for developing and briefing architecture status at key senior international leadership forums, in addition to providing technical advice to the TIP leadership team. In this role, the Systems Architect will work closely with the ACP/APMO team to assist with the development of various architecture views. Additionally, the architect must be able to respond quickly to ad-hoc tasking in support of the Liaison National Officers (LNOs). While the Systems Architect provides sovereign support to the international partner, he/she will report directly to the TIP government team and will take tasking from them. The candidate must have the capability to balance competing tasking and understand the sensitivity involved when working with international partners. Duties May Include • Assist the Government in directing system architects in the design, development, maintenance, and documentation of solution architectures, ensuring traceability to the Enterprise Architecture and Enterprise requirements. • Assist with the analysis of user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. • Advise the Government on proposed changes to solution architecture designs based on analysis of requirements and emerging technologies. • Serve as a Senior/Expert-level Systems Architect, providing technical leadership, architectural guidance, and mentorship to Senior-, Mid-, and Junior-level System Architect contractors. • Oversee and coordinate the work of Senior-, Mid-, and Junior-level System Architect contractors. • Design and update Enterprise-level digital models and representations of architectures that capture Enterprise requirements and provide roadmaps to balance cost, schedule, and performance. • Support the continued development, maintenance, and documentation of the ASG Architecture. • Recommend, instantiate, and operate architecture tools that support analysis and decision-making through architecture data in the form of models, simulations, reports, and views so stakeholders may use architecture data throughout the acquisition and development lifecycle to answer investment and divestment questions. • Create appropriate and effective architecture information and artifacts in accordance with the Department of Defense Architecture Framework (DoDAF) and the Intelligence Community's (IC) Program Architecture Guidance (PAG) that are relevant and usable across NGA, NSG, ASG, USG, commercial, and foreign partners. • Use the Joint Architecture Reference Models (JARM) to describe, analyze, and identify potential architectural service gaps, support Analysis of Alternatives (AoA), leverage existing resources, and assist with investment and divestment decisions for the agency. • Apply Model-Based Systems Engineering (MBSE) methods, processes, and tools to build and maintain digital systems models of services, components, systems, and subsystems across NGA, NSG, ASG, USG, commercial, and foreign partners. • Use Cameo Systems Modeler / Cameo Enterprise Architecture and related MBSE tools to develop, maintain, analyze, and communicate system and enterprise architecture models. • Use MBSE to establish and maintain traceability between requirements, design artifacts, solution architectures, and enterprise-level architectures. • Develop and maintain architecture models and views using SysML and other applicable architecture modeling languages and standards. • Manage and maintain the necessary processes and tools for automated maintenance and management of architecture artifacts within the enterprise architecture repository. • Provide expert-level technical advice, architectural assessments, and recommendations to senior Government and international leadership. • Develop and present architecture briefings, technical assessments, and recommendations to senior leadership and stakeholder forums. Requirements Required • Master's degree in Computer Science, Information Technology, Management Information Systems, or related STEM degree program. 12+ years of experience as a Systems Architect may be considered in lieu of a degree. • 12+ years of experience as a Senior/Expert Systems Architect in government or industry in relevant work areas, including Enterprise Architecture, Solution Architecture, Data Architecture, Department of Defense Architecture Framework (DoDAF), or Intelligence Community's (IC) Program Architecture Guidance (PAG). • Demonstrated experience leading and providing technical direction for complex enterprise and solution architecture efforts. • Experience communicating and collaborating both within and external to the organization, including with senior executives, Government leaders, and international partners. • Experience developing, maintaining, and presenting enterprise and solution architecture models and views. • Experience with Model-Based Systems Engineering (MBSE), including MBSE processes, methods, tools, and modeling languages. • Experience with Cameo Systems Modeler, Cameo Enterprise Architecture, or equivalent MBSE/architecture modeling tools. • TS/SCI clearance adjudication or ability to obtain SCI and pass a polygraph. Desired • Advanced working knowledge of Model-Based Systems Engineering (MBSE) processes, tools, methods, and languages. • Hands-on experience with Cameo Systems Modeler / Cameo Enterprise Architecture. • Experience with SysML and digital engineering methodologies. • Experience developing and maintaining architecture models in support of enterprise-level decision-making. • Federated Enterprise Architect Certifications: Certified Enterprise Architect. • National Defense University, College of Information and Cyberspace, Enterprise Architecture Certification. • Experience applying DoDAF, IC PAG, JARM, and related enterprise architecture frameworks. • Experience supporting architecture efforts involving NGA, NSG, ASG, USG, commercial, and foreign partners. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Job Posted by ApplicantPro

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity R Mid-Level Mainframe Infrastructure Engineer - CICS Systems Programmer USAA Mainframe Infrastructure team is looking for Mainframe Infrastructure Engineer who under direct supervision will work on the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a mission critical application crucial for managing high-volume, online transaction processing. As a dedicated Mid-Level Mainframe Infrastructure Engineer - CICS Systems Programmer, you will directly contribute to enabling USAA's Mission in delivering technology solutions for our members through effective administration of Customer Information Control System (CICS) on the Mainframe. The Individual contributor will be responsible for understanding, maintaining, managing, and troubleshooting CICS system and application issues for the overall CICS environment which is a complex CICS environment with over 700 CICS regions to support. The individual contributor will be instrumental in the ongoing efficacy of customer-facing applications that rely on CICS environment usage and access. The Individual will continue to protect USAA's members and brand through the execution of effective risk processes and related controls, and maximize operational efficiencies. The individual will share on-call, upgrades, updates, migrations, patching, working with team. The individual contributor will also help support expectations and requirements from the various lines of businesses and will work to diagnose and troubleshoot problems. This role requires an understanding of mainframe technologies. Proficiency in programming languages like JCL and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is NOT available for this position. What you'll do: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. Under limited supervision, designing scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently, resolving complex technology production issues by troubleshooting IT systems. Identifying opportunities for improvements and makes recommendations to management. Analyzing complex outages and identifying opportunities for system improvements. Understand the customer and identifying solutions and ideas. Evaluating potential Technology solutions with some oversight. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. Proficient level of business acumen in the areas of scripting and programming languages such as JCL, REXX and other mainframe scripting languages. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. What sets you apart: Installation and Maintenance Proficiency: Strong expertise in mainframe product installation, configuration, and maintenance, often including Independent Software Vendor (ISV) installations and upgrades. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Performance Tuning and Monitoring: Experience with performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). Familiarity with Assembler, and PL/I is also beneficial. Security: Experience with security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Infrastructure AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual capacity, anomaly, and remediation use cases. As the Lead AI Ops Engineer - Infrastructure, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection or capacity-modeling approach should become the pattern every new infrastructure use case reuses, whether a topology-reconciliation design scales past the next order of magnitude of the estate, what a remediation needs before it's trusted to run at autonomy level 4 against production compute or storage. You'll still write code and ship - this is not a step off the keyboard - but you will also be the person seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - telemetry-consuming feature pipelines, topology-graph design, infrastructure-as-code remediation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which infrastructure use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code and infrastructure-as-code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on infrastructure, platform, or site-reliability engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for infrastructure operational data using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced, hands-on expertise with infrastructure-as-code and orchestration tooling - Terraform, Ansible, Kubernetes operators - including setting team conventions. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production infrastructure, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for Infrastructure AI Ops solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point during critical production incidents, providing technical leadership and decision-making for complex infrastructure automation solutions. Experience designing and implementing operational AI evaluation, safety, and control frameworks that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous, self-healing infrastructure capabilities, including automated production remediation and the technical controls, validation, governance, and evidence required to support implementation. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively communicating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides elevated level of technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Advanced understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to correlate logs, traces, metrics, transaction flows, infrastructure telemetry, and application performance data to identify complex failure modes, determine root causes, assess business impact, and drive long-term reliability improvements. Advanced working knowledge of Kubernetes, OpenShift, Docker containers, and microservice-based architectures, including the ability to troubleshoot complex distributed-system failures, evaluate platform health, recommend recovery strategies, and influence operational best practices. Advanced understanding of API-driven architectures, integration patterns, authentication mechanisms, and service dependencies, including the ability to analyze end-to-end transaction flows, identify integration failures, and recommend architectural and operational improvements. Advanced experience with ServiceNow, Jira, Confluence, and similar operational platforms, including administration of operational workflows, development of knowledge-management standards, reporting and trend analysis, and driving improvements to support processes and operational effectiveness. Advanced knowledge of Incident, Problem, Change, Event, and Knowledge Management practices. What sets you apart: 4+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. 2+ years of experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Advanced analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Experience working with observability tools, driving automation, service resiliency, SRE principles, and operational process improvements. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application AI Ops team's Senior engineers build and operate the data-to-automation pipeline for individual use cases. As the Lead AI Ops Engineer - Application, you own what's harder than any single use case: the technical judgment calls that don't have an obvious owner - which anomaly-detection approach should become the pattern every new use case reuses, whether a correlation design scales past the next order of magnitude of alert volume, what a remediation needs before it's trusted to run at autonomy level 4 against a payment-critical service. You'll still write code and ship - this is not a step off the keyboard - but you'll also be the person Seniors come to when a design doesn't have a textbook answer, and the person the Director turns to when a technical bet needs a second, harder look before it's defended to Risk and Audit. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Own the technical design and architecture for the domain's highest-ambiguity or highest-consequence AIOps builds, personally shipping the hardest components yourself rather than delegating them away. Set the technical standards and reusable patterns - feature-engineering conventions, model evaluation harnesses, remediation-automation scaffolding - that the domain's Senior and Associate engineers build against. Lead the domain's progression up the autonomy ladder - decide, with the Director, which use cases are ready to advance toward guard railed or self-healing automation, and own the evidence package that justifies it. Serve as the primary technical escalation point during major incidents - including the real-time call on the kill switch - and lead postmortems that turn the lesson into an updated standard. Mentor the domain's Senior engineers on technical depth and judgment, growing the next Lead, and stay hands-on shipping production code on a regular cadence. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 7+ years of hands-on software or data engineering experience, including sustained ownership of production systems at meaningful scale. A track record of being the de facto technical authority on a team - the engineer others' designs get checked against - including leading technical design reviews and setting engineering standards for senior-level engineers. Deep expertise productionizing ML models for operational use cases using frameworks such as TensorFlow, PyTorch, or scikit-learn, plus advanced fluency with LLM-based techniques and their failure modes, including setting guardrails and evaluation criteria. Demonstrated experience designing and defending production automation that has executed against a regulated institution's production systems, including the approval-gate and rollback design that made it defensible. Demonstrated judgment under real incident pressure, including the experience and credibility to make the call to halt an automation mid-incident. What sets you apart: Demonstrated experience establishing technical standards, architecture patterns, and engineering practices for AIOps solutions that are adopted across engineering teams. Proven experience serving as a senior technical escalation point for production incidents, providing technical direction and decision-making for complex automation and operational AI solutions. Experience designing and implementing evaluation, safety, and control frameworks for operational AI that are scalable and adopted across multiple teams or functions. Experience designing or operating highly autonomous or self-healing remediation capabilities, including technical controls, governance, validation, and evidence required to support production approval. Demonstrated experience representing engineering in engagements with Model Risk Management, Internal Audit, or similar governance functions, effectively articulating and resolving complex technical, risk, and control considerations. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.