Clinisoltech
Mundelein, Illinois
Job Description Job Title: AWS DevOps Engineer Company: Clinisol Tech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 3-4 years Compensation: $65,000 - $90,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? Modern businesses run on cloud infrastructure - and DevOps engineers who can automate, scale, secure, and optimize AWS environments are in high demand. Build expertise in cloud automation, CI/CD, Infrastructure as Code, containers, and Kubernetes while working on real-world client environments and modern cloud transformation initiatives. Job Summary Clinisol Tech Inc. is looking for a hands-on AWS DevOps Engineer to support cloud infrastructure, deployment automation, and production operations across client environments. The ideal candidate will have practical experience building and maintaining AWS infrastructure, CI/CD pipelines, Infrastructure as Code, containerized applications, and automated deployment processes . You will work closely with development, cloud, security, and operations teams to improve application delivery, reliability, scalability, and security. This is a hands-on engineering role suited for someone who enjoys automation, troubleshooting, cloud infrastructure, and continuous improvement . Key Responsibilities AWS Cloud & Infrastructure Design, deploy, configure, and maintain AWS infrastructure across development, QA, staging, and production environments. Work with AWS services including EC2, VPC, S3, IAM, RDS, Route 53, CloudWatch, ELB/ALB, ECR, ECS and/or EKS . Support highly available, scalable, and secure cloud environments. Assist with cloud migrations and modernization of existing infrastructure. Infrastructure as Code & Automation Develop and maintain reusable infrastructure using Terraform and/or AWS CloudFormation . Create Terraform modules and follow Infrastructure as Code best practices. Automate repetitive infrastructure and operational tasks using Python, Bash, or Shell scripting . Manage configuration and environment-specific deployments through version-controlled code. CI/CD & Release Automation Build, maintain, and optimize CI/CD pipelines for application build, testing, security scanning, and deployment. Work with one or more CI/CD platforms such as Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline/CodeBuild, or similar tools . Implement automated deployment strategies across multiple environments. Troubleshoot failed builds, deployments, and release issues. Support rollback and release-management processes. Containers & Kubernetes Build and manage containerized applications using Docker . Deploy and manage applications using Kubernetes, preferably AWS EKS , and/or Amazon ECS. Work with Kubernetes resources, deployments, services, ingress, namespaces, ConfigMaps, and Secrets. Use Helm or similar tools for application deployment and configuration. Exposure to GitOps tools such as Argo CD or Flux is a plus. Monitoring, Observability & Reliability Implement monitoring, logging, alerting, and performance tracking for cloud and application environments. Work with tools such as AWS CloudWatch, Prometheus, Grafana, Datadog, ELK/Elastic, or similar platforms . Troubleshoot infrastructure, application, deployment, networking, and performance issues. Participate in production support, incident response, root-cause analysis, and preventive-action activities. Security & Cost Optimization Implement AWS security best practices involving IAM, least-privilege access, security groups, network segmentation, encryption, secrets management, and secure deployments . Integrate security and vulnerability scanning into CI/CD pipelines where applicable. Monitor AWS resource utilization and identify opportunities for cost and performance optimization . Follow organizational security, compliance, and cloud governance standards. Collaboration Work closely with developers, QA, architects, security teams, and operations teams. Participate in code reviews, infrastructure reviews, deployment planning, and technical discussions. Document infrastructure, deployment procedures, troubleshooting steps, and operational processes. Qualifications 3+ years of hands-on experience in DevOps, Cloud Engineering, Platform Engineering, or SRE roles. Strong hands-on experience with AWS . Experience with Terraform and/or CloudFormation for Infrastructure as Code. Hands-on experience building and managing CI/CD pipelines . Experience with Docker and Kubernetes/EKS and/or ECS . Strong Linux/Unix administration and troubleshooting skills. Strong scripting/automation experience using Python, Bash, or Shell . Good understanding of Git/GitHub/GitLab/Bitbucket and source-code management. Strong understanding of AWS networking , including VPCs, subnets, security groups, load balancers, routing, and DNS. Understanding of AWS IAM and cloud security fundamentals . Experience troubleshooting production infrastructure and deployment issues. Strong communication, analytical, and problem-solving skills. Tools & Technologies You Will Use AWS Cloud Services: EC2, S3, IAM, Lambda, ECS, EKS, VPC, Route53, CloudFront, RDS, DynamoDB. Infrastructure as Code (IaC): Terraform, AWS CloudFormation. CI/CD & Automation: Jenkins, GitLab CI/CD, AWS CodePipeline, AWS CodeBuild, GitHub Actions. Containerization & Orchestration: Docker, Kubernetes (EKS), Helm. Monitoring, Logging & Observability: AWS CloudWatch, Datadog, ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana. Scripting & Configuration Management: Python, Bash, Shell Scripting, Ansible. Version Control & Collaboration: Git, GitHub, GitLab, Jira, Confluence. Security & Compliance: AWS KMS, AWS Secrets Manager, HashiCorp Vault, SonarQube, IAM policies. Preferred Skills AWS Certified Solutions Architect - Associate/Professional or AWS Certified DevOps Engineer. Experience implementing GitOps and automated deployment strategies. Exposure to Argo CD, Flux, or similar GitOps platforms. Experience implementing DevSecOps , vulnerability scanning, and secrets management. Experience with AWS cost optimization and FinOps practices. Exposure to microservices and cloud-native application architectures. Experience supporting production environments, incident response, and root-cause analysis . Familiarity with high availability, disaster recovery, and reliability engineering practices. Good to have: Advanced EKS operations: Cluster upgrades, node groups, autoscaling, RBAC/IRSA, network policies, persistent storage, and disaster recovery. AWS multi-account governance: AWS Organizations, Control Tower, cross-account IAM roles, SCPs, CloudTrail, Config, GuardDuty, and Security Hub. About Clinisol Tech Inc. Clinisol Tech Inc connects businesses with skilled professionals who drive results. We combine industry expertise with a personalized approach to deliver the right talent quickly and efficiently. Our mission is to accelerate careers and companies by connecting exceptional technology talent with innovative organizations that value people.
Job Description Job Title: AWS DevOps Engineer Company: Clinisol Tech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 3-4 years Compensation: $65,000 - $90,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? Modern businesses run on cloud infrastructure - and DevOps engineers who can automate, scale, secure, and optimize AWS environments are in high demand. Build expertise in cloud automation, CI/CD, Infrastructure as Code, containers, and Kubernetes while working on real-world client environments and modern cloud transformation initiatives. Job Summary Clinisol Tech Inc. is looking for a hands-on AWS DevOps Engineer to support cloud infrastructure, deployment automation, and production operations across client environments. The ideal candidate will have practical experience building and maintaining AWS infrastructure, CI/CD pipelines, Infrastructure as Code, containerized applications, and automated deployment processes . You will work closely with development, cloud, security, and operations teams to improve application delivery, reliability, scalability, and security. This is a hands-on engineering role suited for someone who enjoys automation, troubleshooting, cloud infrastructure, and continuous improvement . Key Responsibilities AWS Cloud & Infrastructure Design, deploy, configure, and maintain AWS infrastructure across development, QA, staging, and production environments. Work with AWS services including EC2, VPC, S3, IAM, RDS, Route 53, CloudWatch, ELB/ALB, ECR, ECS and/or EKS . Support highly available, scalable, and secure cloud environments. Assist with cloud migrations and modernization of existing infrastructure. Infrastructure as Code & Automation Develop and maintain reusable infrastructure using Terraform and/or AWS CloudFormation . Create Terraform modules and follow Infrastructure as Code best practices. Automate repetitive infrastructure and operational tasks using Python, Bash, or Shell scripting . Manage configuration and environment-specific deployments through version-controlled code. CI/CD & Release Automation Build, maintain, and optimize CI/CD pipelines for application build, testing, security scanning, and deployment. Work with one or more CI/CD platforms such as Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline/CodeBuild, or similar tools . Implement automated deployment strategies across multiple environments. Troubleshoot failed builds, deployments, and release issues. Support rollback and release-management processes. Containers & Kubernetes Build and manage containerized applications using Docker . Deploy and manage applications using Kubernetes, preferably AWS EKS , and/or Amazon ECS. Work with Kubernetes resources, deployments, services, ingress, namespaces, ConfigMaps, and Secrets. Use Helm or similar tools for application deployment and configuration. Exposure to GitOps tools such as Argo CD or Flux is a plus. Monitoring, Observability & Reliability Implement monitoring, logging, alerting, and performance tracking for cloud and application environments. Work with tools such as AWS CloudWatch, Prometheus, Grafana, Datadog, ELK/Elastic, or similar platforms . Troubleshoot infrastructure, application, deployment, networking, and performance issues. Participate in production support, incident response, root-cause analysis, and preventive-action activities. Security & Cost Optimization Implement AWS security best practices involving IAM, least-privilege access, security groups, network segmentation, encryption, secrets management, and secure deployments . Integrate security and vulnerability scanning into CI/CD pipelines where applicable. Monitor AWS resource utilization and identify opportunities for cost and performance optimization . Follow organizational security, compliance, and cloud governance standards. Collaboration Work closely with developers, QA, architects, security teams, and operations teams. Participate in code reviews, infrastructure reviews, deployment planning, and technical discussions. Document infrastructure, deployment procedures, troubleshooting steps, and operational processes. Qualifications 3+ years of hands-on experience in DevOps, Cloud Engineering, Platform Engineering, or SRE roles. Strong hands-on experience with AWS . Experience with Terraform and/or CloudFormation for Infrastructure as Code. Hands-on experience building and managing CI/CD pipelines . Experience with Docker and Kubernetes/EKS and/or ECS . Strong Linux/Unix administration and troubleshooting skills. Strong scripting/automation experience using Python, Bash, or Shell . Good understanding of Git/GitHub/GitLab/Bitbucket and source-code management. Strong understanding of AWS networking , including VPCs, subnets, security groups, load balancers, routing, and DNS. Understanding of AWS IAM and cloud security fundamentals . Experience troubleshooting production infrastructure and deployment issues. Strong communication, analytical, and problem-solving skills. Tools & Technologies You Will Use AWS Cloud Services: EC2, S3, IAM, Lambda, ECS, EKS, VPC, Route53, CloudFront, RDS, DynamoDB. Infrastructure as Code (IaC): Terraform, AWS CloudFormation. CI/CD & Automation: Jenkins, GitLab CI/CD, AWS CodePipeline, AWS CodeBuild, GitHub Actions. Containerization & Orchestration: Docker, Kubernetes (EKS), Helm. Monitoring, Logging & Observability: AWS CloudWatch, Datadog, ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana. Scripting & Configuration Management: Python, Bash, Shell Scripting, Ansible. Version Control & Collaboration: Git, GitHub, GitLab, Jira, Confluence. Security & Compliance: AWS KMS, AWS Secrets Manager, HashiCorp Vault, SonarQube, IAM policies. Preferred Skills AWS Certified Solutions Architect - Associate/Professional or AWS Certified DevOps Engineer. Experience implementing GitOps and automated deployment strategies. Exposure to Argo CD, Flux, or similar GitOps platforms. Experience implementing DevSecOps , vulnerability scanning, and secrets management. Experience with AWS cost optimization and FinOps practices. Exposure to microservices and cloud-native application architectures. Experience supporting production environments, incident response, and root-cause analysis . Familiarity with high availability, disaster recovery, and reliability engineering practices. Good to have: Advanced EKS operations: Cluster upgrades, node groups, autoscaling, RBAC/IRSA, network policies, persistent storage, and disaster recovery. AWS multi-account governance: AWS Organizations, Control Tower, cross-account IAM roles, SCPs, CloudTrail, Config, GuardDuty, and Security Hub. About Clinisol Tech Inc. Clinisol Tech Inc connects businesses with skilled professionals who drive results. We combine industry expertise with a personalized approach to deliver the right talent quickly and efficiently. Our mission is to accelerate careers and companies by connecting exceptional technology talent with innovative organizations that value people.
Avaloq
Fort Lauderdale, Florida
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Betis Group, Inc.
Richmond, Virginia
Job Description Job Description VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process. VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB (Configuration Management Database), enforces process compliance, and partners with technical teams to ensure reliable service delivery. This role is critical in ensuring that our configuration management processes are thorough, efficient, and aligned with ITIL best practices. This role will be responsible for collaborating across functional areas to maintain the integrity of our Configuration Management Database (CMDB), supporting change management, and driving continuous improvement across IT services. An ideal candidate will have extensive experience integrating and managing Azure resources within a third party CMDB. Key Responsibilities Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy. Own and manage the CMDB, ensuring accuracy, completeness, and compliance. Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery. Define and enforce policies for configuration item (CI) identification, control, and reporting. Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information. Monitor and audit configuration data to ensure quality and reliability. Establish and track KPIs/metrics for Configuration Management maturity and CMDB health. Provide leadership and guidance to IT teams on configuration management best practices. Support IT governance, risk, and compliance initiatives. Qualifications ITIL Foundation certification (Intermediate or Expert level preferred). Proven experience in Configuration Management within an ITIL environment. Proven experience in Configuration Management within an Azure environment. Strong knowledge of Ivanti Neurons for ITSM Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools. Excellent analytical, problem-solving, and documentation skills. Ability to work collaboratively across technical and business teams. Strong communication and stakeholder management skills. Preferred Skills Experience with automation tools for configuration management. Familiarity with cloud environments (Azure, AWS, GCP). Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python). Familiarity with audit and compliance frameworks Knowledge of COV policies and standards.
Job Description Job Description VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process. VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB (Configuration Management Database), enforces process compliance, and partners with technical teams to ensure reliable service delivery. This role is critical in ensuring that our configuration management processes are thorough, efficient, and aligned with ITIL best practices. This role will be responsible for collaborating across functional areas to maintain the integrity of our Configuration Management Database (CMDB), supporting change management, and driving continuous improvement across IT services. An ideal candidate will have extensive experience integrating and managing Azure resources within a third party CMDB. Key Responsibilities Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy. Own and manage the CMDB, ensuring accuracy, completeness, and compliance. Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery. Define and enforce policies for configuration item (CI) identification, control, and reporting. Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information. Monitor and audit configuration data to ensure quality and reliability. Establish and track KPIs/metrics for Configuration Management maturity and CMDB health. Provide leadership and guidance to IT teams on configuration management best practices. Support IT governance, risk, and compliance initiatives. Qualifications ITIL Foundation certification (Intermediate or Expert level preferred). Proven experience in Configuration Management within an ITIL environment. Proven experience in Configuration Management within an Azure environment. Strong knowledge of Ivanti Neurons for ITSM Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools. Excellent analytical, problem-solving, and documentation skills. Ability to work collaboratively across technical and business teams. Strong communication and stakeholder management skills. Preferred Skills Experience with automation tools for configuration management. Familiarity with cloud environments (Azure, AWS, GCP). Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python). Familiarity with audit and compliance frameworks Knowledge of COV policies and standards.