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Epic Senior Systems Analyst - Ambulatory
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/05/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - Willow IP
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/05/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - Ambulatory/ Phoenix
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/05/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Fiber Optic Technician
HirefinderRPO New Franken, Wisconsin
Job Description Job Description We are looking for a Fiber Optic Technician to join our team and support telecommunications and network infrastructure projects in the Seymour, WI area. This is a hands-on field position ideal for someone with experience in telecommunications, structured cabling, low-voltage systems, fiber optics, network installation, security systems, or related construction/technical work. What You'll Do Install, route, terminate, test, and troubleshoot low-voltage cabling Work with Cat5e, Cat6, Ethernet, and fiber optic cabling Install network racks, cabinets, patch panels, switches, and related equipment Install and maintain telecommunications and network infrastructure Read blueprints, construction plans, diagrams, and technical schematics Troubleshoot connectivity and cabling issues in the field Perform cable testing, labeling, documentation, and quality checks Work on commercial, residential, and new construction projects Use hand and power tools safely and effectively Work from ladders, lifts, elevated areas, and in confined spaces when required Communicate with supervisors, coworkers, and customers to complete projects efficiently What We're Looking For Hands-on experience in low voltage, telecommunications, structured cabling, fiber optics, networking, security systems, or a related field Experience installing or working with Cat5e/Cat6, Ethernet, coax, and/or fiber Ability to troubleshoot technical and connectivity issues Ability to read basic blueprints, diagrams, or schematics Comfortable using hand and power tools Strong attention to detail and commitment to safety Ability to work independently and as part of a crew Good communication and customer service skills Valid driver's license and reliable transportation Ability to work in different environments, including construction sites, commercial buildings, and residential properties Ability to work at heights and lift/handle equipment as needed Experience That May Transfer Well We encourage candidates with backgrounds such as: Telecom Technician Low Voltage Technician Structured Cabling Technician Data Cabling Technician Fiber Optic Technician Cable Installer Network Installation Technician Security Systems Technician Access Control Technician CCTV Technician Specialty Systems Technician Data Center Technician Electrical/Low Voltage Technician Communications Technician Not all of these skills are required. If you have strong hands-on installation experience in a related technical field and are willing to learn, we encourage you to apply. Why Join Us? This is an opportunity to build your experience in telecommunications, structured cabling, fiber optics, and network infrastructure while working on a variety of field projects. If you have hands-on technical experience and enjoy working with tools, cabling, equipment, and field installations, we'd like to hear from you. Apply today to learn more about the position and next steps. Company Description
11/05/2026
Full time
Job Description Job Description We are looking for a Fiber Optic Technician to join our team and support telecommunications and network infrastructure projects in the Seymour, WI area. This is a hands-on field position ideal for someone with experience in telecommunications, structured cabling, low-voltage systems, fiber optics, network installation, security systems, or related construction/technical work. What You'll Do Install, route, terminate, test, and troubleshoot low-voltage cabling Work with Cat5e, Cat6, Ethernet, and fiber optic cabling Install network racks, cabinets, patch panels, switches, and related equipment Install and maintain telecommunications and network infrastructure Read blueprints, construction plans, diagrams, and technical schematics Troubleshoot connectivity and cabling issues in the field Perform cable testing, labeling, documentation, and quality checks Work on commercial, residential, and new construction projects Use hand and power tools safely and effectively Work from ladders, lifts, elevated areas, and in confined spaces when required Communicate with supervisors, coworkers, and customers to complete projects efficiently What We're Looking For Hands-on experience in low voltage, telecommunications, structured cabling, fiber optics, networking, security systems, or a related field Experience installing or working with Cat5e/Cat6, Ethernet, coax, and/or fiber Ability to troubleshoot technical and connectivity issues Ability to read basic blueprints, diagrams, or schematics Comfortable using hand and power tools Strong attention to detail and commitment to safety Ability to work independently and as part of a crew Good communication and customer service skills Valid driver's license and reliable transportation Ability to work in different environments, including construction sites, commercial buildings, and residential properties Ability to work at heights and lift/handle equipment as needed Experience That May Transfer Well We encourage candidates with backgrounds such as: Telecom Technician Low Voltage Technician Structured Cabling Technician Data Cabling Technician Fiber Optic Technician Cable Installer Network Installation Technician Security Systems Technician Access Control Technician CCTV Technician Specialty Systems Technician Data Center Technician Electrical/Low Voltage Technician Communications Technician Not all of these skills are required. If you have strong hands-on installation experience in a related technical field and are willing to learn, we encourage you to apply. Why Join Us? This is an opportunity to build your experience in telecommunications, structured cabling, fiber optics, and network infrastructure while working on a variety of field projects. If you have hands-on technical experience and enjoy working with tools, cabling, equipment, and field installations, we'd like to hear from you. Apply today to learn more about the position and next steps. Company Description
Data Engineer / Data Project Lead - Grants Management - ACF/OGM/OHS
Guardians of Honor Future Work Oxon Hill, Maryland
Job Description Job Description Description: GOH is a small management consulting firm supporting the federal government since 1997 (). We are seeking an energetic new team member with experience in Federal grants management to support our Office of Head Start client. GOH is recruiting in anticipation of potential future openings that are subject to final approval and funding. No guarantee of position availability can be made at this time; however, candidate identification and preliminary interviews are being conducted to support timely hiring should authorization be granted. The successful candidate will lead data systems architecture and integration efforts, supervise and manage data projects and the staff who support them, and ensure data-driven tools (including workflow and task tracking solutions utilizing Smartsheet) remain reliable, well-integrated with federal systems (e.g., HSES, AMS, GrantSolutions), and aligned with user needs. Duties and Responsibilities: Oversee data projects using an iterative, flexible approach that prioritizes collaboration, incorporates user feedback, and prioritizes integration with existing federal grants systems Design, develop, and oversee maintenance of grants databases, reports, and other tools as needed to support efficiencies and process improvement Develop and maintain data pipelines and integrations between federal systems (HSES, AMS, GrantSolutions, TTA Hub) and contract tools, including APIs and data transformation/automation processes Test systems, lead test scenarios, and identify/document/remediate all issues Create data governance models and metadata management systems to manage data from multiple sources/systems (e.g., Excel, Smartsheet, SQL, Power BI) Establish and track measures of progress and successful delivery of data management services Ensure key grant administration workflows and tasks are tracked, including maintaining and improving OHS Smartsheet processes Design and produce tools that surface data to support data-informed decision-making, including automated notifications and management information reports Develop and maintain documentation to support handoff and knowledge transfer for data projects, tools, and solutions Coordinate and collaborate across the team to assure that all work products content and functionality are of highest quality and informed with up-to-date information? Provide supervision, task direction, and support to other staff in data roles Coach team members effectively and address team member and client complaints and problems Attend weekly contract management and daily stand-up meetings as needed to support contract execution; Contribute to client progress and status reports (i.e., monthly reports, weekly registration metrics, etc.) Requirements: Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field required At least 10 years of relevant professional experience directly related to the duties above A minimum of 3 years of progressive supervisory experience High level of demonstrated advanced proficiency in utilizing and integrating a variety of web-based and commercial off-the-shelf data management software packages such as Smartsheet, SQL, Python, API development, AWS, Azure, Power BI, etc. as well as Microsoft Excel, PowerPoint Demonstrated proficiency/experience successfully developing, implementing, and managing/improving complex, high-profile, multi-faceted data projects Demonstrated proficiency in database design, ETL processes, and data warehousing Data governance and security knowledge Federal information systems experience preferred Demonstrated ability to coach team members effectively Demonstrated proficiency communicating clearly, both orally and in writing Proven ability to address team member and client complaints and resolve problems At least 1 year of experience in early childhood education and/or Head Start programs highly preferred Ability to pass background investigations as required for access to federal facilities and systems; position requires Public Trust clearance Work environment: The work environment is a virtual/remote setting. Physical demands: The physical demands of the job include sitting for extended periods, and occasional walking and standing. Position type and expected hours of work: This is a full-time exempt position. Typical work hours are Monday-Friday, 40-60 hours per week. Some job activities may be required outside of typical workdays/hours. Overtime may be expected during peak periods. Travel: 5-10% local and regional travel, with overnight stays necessary Required education and experience: Bachelor's degree required Equal employment opportunity statement: Guardians of Honor is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. We prohibit discrimination and harassment and provide equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable federal, state, or local law.
11/05/2026
Full time
Job Description Job Description Description: GOH is a small management consulting firm supporting the federal government since 1997 (). We are seeking an energetic new team member with experience in Federal grants management to support our Office of Head Start client. GOH is recruiting in anticipation of potential future openings that are subject to final approval and funding. No guarantee of position availability can be made at this time; however, candidate identification and preliminary interviews are being conducted to support timely hiring should authorization be granted. The successful candidate will lead data systems architecture and integration efforts, supervise and manage data projects and the staff who support them, and ensure data-driven tools (including workflow and task tracking solutions utilizing Smartsheet) remain reliable, well-integrated with federal systems (e.g., HSES, AMS, GrantSolutions), and aligned with user needs. Duties and Responsibilities: Oversee data projects using an iterative, flexible approach that prioritizes collaboration, incorporates user feedback, and prioritizes integration with existing federal grants systems Design, develop, and oversee maintenance of grants databases, reports, and other tools as needed to support efficiencies and process improvement Develop and maintain data pipelines and integrations between federal systems (HSES, AMS, GrantSolutions, TTA Hub) and contract tools, including APIs and data transformation/automation processes Test systems, lead test scenarios, and identify/document/remediate all issues Create data governance models and metadata management systems to manage data from multiple sources/systems (e.g., Excel, Smartsheet, SQL, Power BI) Establish and track measures of progress and successful delivery of data management services Ensure key grant administration workflows and tasks are tracked, including maintaining and improving OHS Smartsheet processes Design and produce tools that surface data to support data-informed decision-making, including automated notifications and management information reports Develop and maintain documentation to support handoff and knowledge transfer for data projects, tools, and solutions Coordinate and collaborate across the team to assure that all work products content and functionality are of highest quality and informed with up-to-date information? Provide supervision, task direction, and support to other staff in data roles Coach team members effectively and address team member and client complaints and problems Attend weekly contract management and daily stand-up meetings as needed to support contract execution; Contribute to client progress and status reports (i.e., monthly reports, weekly registration metrics, etc.) Requirements: Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field required At least 10 years of relevant professional experience directly related to the duties above A minimum of 3 years of progressive supervisory experience High level of demonstrated advanced proficiency in utilizing and integrating a variety of web-based and commercial off-the-shelf data management software packages such as Smartsheet, SQL, Python, API development, AWS, Azure, Power BI, etc. as well as Microsoft Excel, PowerPoint Demonstrated proficiency/experience successfully developing, implementing, and managing/improving complex, high-profile, multi-faceted data projects Demonstrated proficiency in database design, ETL processes, and data warehousing Data governance and security knowledge Federal information systems experience preferred Demonstrated ability to coach team members effectively Demonstrated proficiency communicating clearly, both orally and in writing Proven ability to address team member and client complaints and resolve problems At least 1 year of experience in early childhood education and/or Head Start programs highly preferred Ability to pass background investigations as required for access to federal facilities and systems; position requires Public Trust clearance Work environment: The work environment is a virtual/remote setting. Physical demands: The physical demands of the job include sitting for extended periods, and occasional walking and standing. Position type and expected hours of work: This is a full-time exempt position. Typical work hours are Monday-Friday, 40-60 hours per week. Some job activities may be required outside of typical workdays/hours. Overtime may be expected during peak periods. Travel: 5-10% local and regional travel, with overnight stays necessary Required education and experience: Bachelor's degree required Equal employment opportunity statement: Guardians of Honor is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. We prohibit discrimination and harassment and provide equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable federal, state, or local law.
Installation Supervisor
iMBranded Troy, Michigan
Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
11/05/2026
Full time
Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
IT Manager Client Engineering and Endpoint Platforms
American Honda Motor Co., Inc. Marysville, Ohio
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The purpose of the Digital Workplace Client Engineering Services Team Lead is to ensure the streamlined operation of the team is in alignment with the business objectives of the Global Client Engineering & Mobile Platform Group and the Digital Workplace Services Department. This individual will plan, coordinate, and direct the activities of the Team, with a focus on client engineering and various endpoint standards, platforms and solutions. The Team Lead for Digital Workplace Client Engineering Services oversees the management of regional digital workplace client platforms, ensuring their reliability, performance, and user satisfaction, and must stay abreast of emerging technologies and best practices. Responsibilities include Windows Client Platform, Device Management Platform (Intune, Group Policy, Licensing Servers, etc), End User Device Strategy & Design, Client Engineering Support, Endpoint Standards, and Communication. This person will also define and implement IT policies, procedures, and best practices as it relates to the services and applications. They will work closely with decision makers across the organization to identify, recommend, develop, implement, and support cost-effective processes and technology solutions and/or services for all aspects of the organization. Key Accountabilities Work together with the Group Lead to provide input for the direction and vision of Digital Unit, the Division, Department, and Group. Contribute ideas and formulate the details on the execution of Division, Department, and Group strategy. Build global relationships and networks to achieve trust and credibility, by discovering and meeting the needs of internal and external customers. Use persuasion and influence to achieve maximum results with global IT goals. Build and maintain a high-performing IT team by fostering associate development and long-term capability by teaching, coaching, and mentoring, integrated with consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives. Achieve the goals for the Digital Workplace Client Engineering Services Team as approved annually, including schedule, budget, and quality commitments. Advance end-user computing tools and capability within the global region. Align endpoint strategies with other strategies within the region (e.g., security and risk, data loss, compliance, record retention, collaboration, etc.). Serve as a technical leader in the area of end-user computing strategy and design. Qualifications, Experience, and Skills Minimum Educational Qualifications: A Bachelor's degree in Computer Science, Information Technology, Networking / Electronics or a related STEM field of study or equivalent relevant work experience in the IT industry along with certifications. Minimum Experience (must haves): At least 8 or more years of relevant IT work experience 1 to 2 years of supervisory experience managing professionals and leading groups. Endpoint Management (On-Prem / Cloud) Based Product experience. Certifications highly desirable. Knowledge and experience in Endpoint technologies (e.g. - Intune, device management, etc) for large Enterprise company (with at least 1000 or more users) Management experience leading team deploying and supporting endpoint technologies. Roadmap planning and budget planning. Other Job-Specific Skills: Experience collaborating across Global and Regional IT organizations, business partners and stakeholders. Leadership, team building, and management skills. Strong understanding of the organization's goals and objectives and to drive Digital Workplace Client Engineering Services innovation Establishing collaborative business user and IT relationships across the company. Highly self-motivated and independent. Excellent verbal and written communication skills Understanding of project management principles. Job location options: Employee can report for work at either one of these Honda office locations: Marysville, OH Torrance, CA Workstyle: This is an onsite job. One remote workday per week may be possible with prior departmental approval. Annual travel requirements - largely domestic, very limited international - may approx. 5% 10%. Relocation assistance: Not eligible for relocation assistance. Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
11/05/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The purpose of the Digital Workplace Client Engineering Services Team Lead is to ensure the streamlined operation of the team is in alignment with the business objectives of the Global Client Engineering & Mobile Platform Group and the Digital Workplace Services Department. This individual will plan, coordinate, and direct the activities of the Team, with a focus on client engineering and various endpoint standards, platforms and solutions. The Team Lead for Digital Workplace Client Engineering Services oversees the management of regional digital workplace client platforms, ensuring their reliability, performance, and user satisfaction, and must stay abreast of emerging technologies and best practices. Responsibilities include Windows Client Platform, Device Management Platform (Intune, Group Policy, Licensing Servers, etc), End User Device Strategy & Design, Client Engineering Support, Endpoint Standards, and Communication. This person will also define and implement IT policies, procedures, and best practices as it relates to the services and applications. They will work closely with decision makers across the organization to identify, recommend, develop, implement, and support cost-effective processes and technology solutions and/or services for all aspects of the organization. Key Accountabilities Work together with the Group Lead to provide input for the direction and vision of Digital Unit, the Division, Department, and Group. Contribute ideas and formulate the details on the execution of Division, Department, and Group strategy. Build global relationships and networks to achieve trust and credibility, by discovering and meeting the needs of internal and external customers. Use persuasion and influence to achieve maximum results with global IT goals. Build and maintain a high-performing IT team by fostering associate development and long-term capability by teaching, coaching, and mentoring, integrated with consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives. Achieve the goals for the Digital Workplace Client Engineering Services Team as approved annually, including schedule, budget, and quality commitments. Advance end-user computing tools and capability within the global region. Align endpoint strategies with other strategies within the region (e.g., security and risk, data loss, compliance, record retention, collaboration, etc.). Serve as a technical leader in the area of end-user computing strategy and design. Qualifications, Experience, and Skills Minimum Educational Qualifications: A Bachelor's degree in Computer Science, Information Technology, Networking / Electronics or a related STEM field of study or equivalent relevant work experience in the IT industry along with certifications. Minimum Experience (must haves): At least 8 or more years of relevant IT work experience 1 to 2 years of supervisory experience managing professionals and leading groups. Endpoint Management (On-Prem / Cloud) Based Product experience. Certifications highly desirable. Knowledge and experience in Endpoint technologies (e.g. - Intune, device management, etc) for large Enterprise company (with at least 1000 or more users) Management experience leading team deploying and supporting endpoint technologies. Roadmap planning and budget planning. Other Job-Specific Skills: Experience collaborating across Global and Regional IT organizations, business partners and stakeholders. Leadership, team building, and management skills. Strong understanding of the organization's goals and objectives and to drive Digital Workplace Client Engineering Services innovation Establishing collaborative business user and IT relationships across the company. Highly self-motivated and independent. Excellent verbal and written communication skills Understanding of project management principles. Job location options: Employee can report for work at either one of these Honda office locations: Marysville, OH Torrance, CA Workstyle: This is an onsite job. One remote workday per week may be possible with prior departmental approval. Annual travel requirements - largely domestic, very limited international - may approx. 5% 10%. Relocation assistance: Not eligible for relocation assistance. Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Strength Test Engineer, Powersports
American Honda Motor Co., Inc. Raymond, Ohio
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose Product Testing Engineer (Strength) is responsible for executing development projects with the viewpoint of Strength/Rigidity to test functioning prototypes that will eventually become production ATV/SxS vehicles, researching and applying new technologies to support business targets and maintaining global vehicle product quality. The Product Testing Engineer will utilize CAE, then validate those results by actual testing of a physical prototype units/parts. Key Accountabilities Develop/Test basic component and system layouts for ATV/SxS prototype vehicles that achieve concept targets, function requirements, and manufacturing requisites with minimal supervision. Communicate specification requirements and manufacturing control points via prototype, production drawings, and prepare test summaries. Utilize data acquisition systems with precision instruments and strain gauges to confirm the strength, rigidity, and durability of ATVs/SxSs. Analyze, quantify, and summarize/present captured data to communicate the loading scenarios of ATVs/SxSs. Set basic performance targets to satisfy vehicle concept and competitiveness. Perform validations of specification targets, requirements, components, and complete vehicles through application of engineering principles, simulations, and physical testing with minimal supervision. Conduct testing encompassing customer viewpoints with drawing specifications to check for deterioration/wear. Maintain accurate technical, development, and administrative documentation as required. Capture real world customer usage data condition and reproduce in the laboratory setting utilizing hydraulic test actuators. Create and manage schedule of individual work to ensure deadlines are met, communicate resource needs with supervisor, and effectively utilize contractor resources with minimal supervision. Manage vehicle builds and post-test teardown for evaluation of test specification/requirements.Consistently communicate project status real time and participate in project meetings, discussions, and development events. Generate basic ideas that contribute to the evolution of new technologies. Support maturation of ideas to prepare for development applications with minimal supervision. Design test fixtures to be able to validate vehicle component in the test lab. Work with the Fabrication Team to produce fixtures/jigs. Support market quality themes. Utilize problem-solving methods to investigate root causes. Advance and implement C/M specs as necessary. Qualifications, Experience, and Skills Bachelor's degree in Mechanical Engineering Experience with data acquisition is strongly desirable Hands-on experience maintaining, repairing vehicles is strongly desirable Experience riding Powersports products (motorcycles, ATV, SxS) is strongly desirable Capable data acquisition and laboratory skills/techniques Capable analytical, problem solving, judgement, decision-making and prioritization Capable data acquisition and laboratory skills Capable understanding of development project cycles, milestones Capable in FTA, FMEA Competent in written and oral communication Competent analytical, problem solving, judgement, decision-making and prioritization Competent in creating a plan and schedule Competent time management skills Must be able to possess a high level of confidentiality Operate company vehicles and Transport Test Units Working Conditions Travel: Up to 10% may be required. Amount varies based on project demands/responsibilities, conferences, etc.; includes possible overseas travel. Physical: Primarily at a desk, some work in a lab and/or test vehicle, frequent keyboarding. Frequent kneeling, standing, reaching, squatting, bending, pushing and lifting. Some physical effort required (pushing 50+ pounds; lifting 25-50 pounds). Hazards: Risks found in a typical office & shop setting. Exposure to explosives/flammables, pressurized equipment, toxic chemicals and moving parts. Overtime: Overtime expected based on project demands/responsibilities. Maintains professional conduct and follows all departmental, safety DEPARTMENT, and COMPANY policies, Procedures, AND rules. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
11/05/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose Product Testing Engineer (Strength) is responsible for executing development projects with the viewpoint of Strength/Rigidity to test functioning prototypes that will eventually become production ATV/SxS vehicles, researching and applying new technologies to support business targets and maintaining global vehicle product quality. The Product Testing Engineer will utilize CAE, then validate those results by actual testing of a physical prototype units/parts. Key Accountabilities Develop/Test basic component and system layouts for ATV/SxS prototype vehicles that achieve concept targets, function requirements, and manufacturing requisites with minimal supervision. Communicate specification requirements and manufacturing control points via prototype, production drawings, and prepare test summaries. Utilize data acquisition systems with precision instruments and strain gauges to confirm the strength, rigidity, and durability of ATVs/SxSs. Analyze, quantify, and summarize/present captured data to communicate the loading scenarios of ATVs/SxSs. Set basic performance targets to satisfy vehicle concept and competitiveness. Perform validations of specification targets, requirements, components, and complete vehicles through application of engineering principles, simulations, and physical testing with minimal supervision. Conduct testing encompassing customer viewpoints with drawing specifications to check for deterioration/wear. Maintain accurate technical, development, and administrative documentation as required. Capture real world customer usage data condition and reproduce in the laboratory setting utilizing hydraulic test actuators. Create and manage schedule of individual work to ensure deadlines are met, communicate resource needs with supervisor, and effectively utilize contractor resources with minimal supervision. Manage vehicle builds and post-test teardown for evaluation of test specification/requirements.Consistently communicate project status real time and participate in project meetings, discussions, and development events. Generate basic ideas that contribute to the evolution of new technologies. Support maturation of ideas to prepare for development applications with minimal supervision. Design test fixtures to be able to validate vehicle component in the test lab. Work with the Fabrication Team to produce fixtures/jigs. Support market quality themes. Utilize problem-solving methods to investigate root causes. Advance and implement C/M specs as necessary. Qualifications, Experience, and Skills Bachelor's degree in Mechanical Engineering Experience with data acquisition is strongly desirable Hands-on experience maintaining, repairing vehicles is strongly desirable Experience riding Powersports products (motorcycles, ATV, SxS) is strongly desirable Capable data acquisition and laboratory skills/techniques Capable analytical, problem solving, judgement, decision-making and prioritization Capable data acquisition and laboratory skills Capable understanding of development project cycles, milestones Capable in FTA, FMEA Competent in written and oral communication Competent analytical, problem solving, judgement, decision-making and prioritization Competent in creating a plan and schedule Competent time management skills Must be able to possess a high level of confidentiality Operate company vehicles and Transport Test Units Working Conditions Travel: Up to 10% may be required. Amount varies based on project demands/responsibilities, conferences, etc.; includes possible overseas travel. Physical: Primarily at a desk, some work in a lab and/or test vehicle, frequent keyboarding. Frequent kneeling, standing, reaching, squatting, bending, pushing and lifting. Some physical effort required (pushing 50+ pounds; lifting 25-50 pounds). Hazards: Risks found in a typical office & shop setting. Exposure to explosives/flammables, pressurized equipment, toxic chemicals and moving parts. Overtime: Overtime expected based on project demands/responsibilities. Maintains professional conduct and follows all departmental, safety DEPARTMENT, and COMPANY policies, Procedures, AND rules. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Digital Print Specialist / Operator
Nine Line Apparel Savannah, Georgia
Digital Print Specialist / Operator The Digital Print Specialist/Operator is responsible for accurately loading garments onto the printing machine to ensure each design is applied in the correct placement and location. Precision and consistency are essential, as garments must be positioned correctly every time while maintaining a minimum production standard of 65 impressions per hour. Informal Title: Digital Print Technician This role requires the ability to adjust machine settings to accurately print designs on various substrates. The operator supports the pace of production while closely monitoring both personnel and equipment to ensure consistent output. Any variances must be promptly reported to the Digital Print Supervisor. In addition, this position is responsible for operating assigned equipment, performing and assisting with maintenance, making machine adjustments, and maintaining a clean and organized work area throughout the shift. Daily Responsibilities Follow and practice all safety procedures related to machinery. Accurately load garments onto pallets with proper alignment and placement. Ensure garments are free of wrinkles and lint in the print area. Maintain a productive pace without causing damage to garments or equipment. Operate the control panel and dryer with a thorough understanding of their functions. Verify correct design placement and specifications for each order. Maintain awareness of production to identify when to stop the machine for quality or safety concerns. Inspect garments for flaws or defects and apply all quality control standards. Report any print quality issues, machine malfunctions, or production stoppages to the Digital Print Supervisor. Adjust machine settings based on garment type and color to ensure proper print quality, adhesion, and curing. Perform routine cleaning and maintenance of equipment as instructed. Keep the work area clean, including wiping up ink spills immediately and removing debris. Sweep floors and maintain a safe, organized workspace. Stage garments for upcoming jobs and organize completed orders in designated areas. Perform minor garment repairs using approved tools and procedures. Physical & Work Environment Requirements Ability to stand and perform repetitive tasks for extended periods. Frequent twisting, turning, and strong hand-eye coordination required. Ability to work in a warm to hot environment with airborne particles. Tolerance for odors from cleaning chemicals and garment repair processes. Additional Expectations Demonstrate strong attention to detail, accuracy, and accountability. Communicate effectively and work well within a team environment. Accurately count and record production data. Show initiative and maintain performance standards. Be willing to cross-train in other roles or departments as needed. Maintain reliable attendance and flexibility to work scheduled hours, including overtime when required.
11/04/2026
Full time
Digital Print Specialist / Operator The Digital Print Specialist/Operator is responsible for accurately loading garments onto the printing machine to ensure each design is applied in the correct placement and location. Precision and consistency are essential, as garments must be positioned correctly every time while maintaining a minimum production standard of 65 impressions per hour. Informal Title: Digital Print Technician This role requires the ability to adjust machine settings to accurately print designs on various substrates. The operator supports the pace of production while closely monitoring both personnel and equipment to ensure consistent output. Any variances must be promptly reported to the Digital Print Supervisor. In addition, this position is responsible for operating assigned equipment, performing and assisting with maintenance, making machine adjustments, and maintaining a clean and organized work area throughout the shift. Daily Responsibilities Follow and practice all safety procedures related to machinery. Accurately load garments onto pallets with proper alignment and placement. Ensure garments are free of wrinkles and lint in the print area. Maintain a productive pace without causing damage to garments or equipment. Operate the control panel and dryer with a thorough understanding of their functions. Verify correct design placement and specifications for each order. Maintain awareness of production to identify when to stop the machine for quality or safety concerns. Inspect garments for flaws or defects and apply all quality control standards. Report any print quality issues, machine malfunctions, or production stoppages to the Digital Print Supervisor. Adjust machine settings based on garment type and color to ensure proper print quality, adhesion, and curing. Perform routine cleaning and maintenance of equipment as instructed. Keep the work area clean, including wiping up ink spills immediately and removing debris. Sweep floors and maintain a safe, organized workspace. Stage garments for upcoming jobs and organize completed orders in designated areas. Perform minor garment repairs using approved tools and procedures. Physical & Work Environment Requirements Ability to stand and perform repetitive tasks for extended periods. Frequent twisting, turning, and strong hand-eye coordination required. Ability to work in a warm to hot environment with airborne particles. Tolerance for odors from cleaning chemicals and garment repair processes. Additional Expectations Demonstrate strong attention to detail, accuracy, and accountability. Communicate effectively and work well within a team environment. Accurately count and record production data. Show initiative and maintain performance standards. Be willing to cross-train in other roles or departments as needed. Maintain reliable attendance and flexibility to work scheduled hours, including overtime when required.
SOFTWARE ENGINEER
Aero Simulation, Inc. (ASI) Tampa, Florida
Description: THE COMPANY For over 40 years, Aero Simulation, Inc. (ASI) has provided quality flight training devices to the US Military. ASI has successfully built numerous training systems with a primary focus on aircrew and maintenance training systems. Our current programs include, but are not limited to, the B-1 Training Systems (Air Force), E-2D Training Systems (Navy), CH-53E Training Devices (USMC), IMOMS (Coast Guard), Navigation, Seamanship, Shiphandling Trainer - NSST (Navy). To learn more about ASI visit Programs- Aero Simulation, Inc. ASI is a 100% employee-owned engineering and manufacturing company committed to supporting the nation's warfighters. Being 100% employee-owned directly impacts our culture: it drives our decision-making, motivates our teams, increases our productivity, improves retention and contributes to the future success of our company. Our culture is one where we work hard for our clients and for each other - and we have fun collaborating, sharing experience and expertise, and learning along the way. We strive to deliver exceptional quality, elevate client relationships, and enrich the careers and lives of our employee-owners. As Employee-Owners, we are invested in the success and continued development of each other and the company. In addition to the Employee Stock Ownership Plan (ESOP), we offer a flexible work environment, generous paid time off, professional development opportunities, industry competitive compensation, and superior benefits to include medical, dental, 401k and more! ASI is a great place to build a career and grow with a company that is dedicated to quality, service and to fostering a community of support for each and every member of the team. To learn more about this opportunity, keep reading! POSITION SUMMARY The purpose of the Software Engineer position is to design, develop, integrate, test, and document software for the control of flight simulation systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Design, develop, integrate, test, and document software for the control of flight simulation software and computer systems. Utilize languages such as C/C++ and shell scripting in Linux or Windows based environments to develop new and/or modify existing software and applications! Read, write, and maintain new and existing software. Follow established company and industry processes and procedures. Select appropriate computer equipment to meet system requirements. Recommend, incorporate, and/or alter new and existing simulator designs and documentation. Physically and logically debug training systems and configure computer systems to meet system requirements. Work with project teams and engineers of varying disciplines to successfully deliver new or modified functionalities. Assist the Systems Engineering team in the integration of software and hardware. Communicate all ongoing activities and results to business sponsors, stakeholders, and management in a positive manner. Provide training, mentorship and guidance to junior team members. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Requirements: EXPERIENCE REQUIREMENTS ENTRY - 0 to 3 Years MID - 3 to 7 Years SEN - 7+ Years Strong computer systems background. Experience developing code on Linux and Windows systems. Proficiency with C, C++, or C#. Proficiency in a scripting environment such as Python, Bash, or PowerShell Competency in a version control system such as Git or SVN. Strong technical understanding with at least one area of specialization expected. Strong analytical math skills. Proficiency in common business software (Microsoft Office - Word, Outlook, Power Point, Excel, SharePoint). ADDITIONAL REQUIRED SKILLS AND ABILITIES Ability to design, code, and test software pertaining to flight simulation. Ability to develop and maintain positive working relationships with internal and external customers. Ability to adapt communication style and messaging to different audiences. Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately. Ability to work in a project-oriented, fast paced environment to meet deadlines. Ability to work in a team environment, or independently, as necessary, and be a self-starter who will attack designs and resolve problems effectively and efficiently. Ability to work with project teams to successfully deliver new or modified functionalities. Understanding of configuration management systems, hardware interfaces and large-scale software development. Keen attention to detail to deliver solutions that meet business requirements and are operationally supportable. EDUCATION REQUIREMENTS Bachelor of Science in Computer Engineering, Software Engineering, Computer Science, Electrical Engineering with a Software Focus or related field EMPLOYMENT REQUIREMENTS U.S. Citizenship Required: As a federal contractor supporting the U.S. warfighter, it is required that all employees in this role be United States citizens in compliance with government contract and security requirements. Background Check: Must be able to successfully pass an initial background screening. Security Clearance: Must be able to obtain and maintain an active Department of Defense (DoD) security clearance. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information, as required by the position. Work Schedule Flexibility: Occasional overtime and alternate shifts may be required to meet customer schedules, critical deadlines, or program milestones. Travel Requirements: Must be able and willing to travel domestically and, on occasion, internationally to customer sites, partner locations, or project meetings in support of contract objectives. Drug-Free Workplace: ASI maintains a Drug-Free Workplace. Applicants and employees are subject to pre-employment and random drug testing in accordance with company policy. Employment Contingency: All employment offers are contingent upon the successful completion of all background checks, security clearance requirements, and drug-screening results. PHYSICAL REQUIREMENTS Candidate must be able to work in small, confined spaces (simulator cockpits) Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Additional skills may be required to perform additional task(s) specific to work location, department or line of business. Must be able to travel via car and airplane. Must be able to climb stairs to enter and exit a simulator. WORK ENVIRONMENT Work is primarily performed in an office environment consisting of offices and cubicles with low to moderate noise and bright or dim lighting. The work is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as external customers. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. The following policies apply to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. Candidate Reasonable Accommodation Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify Aero Simulation, Inc. by e-mail at or by calling directly at . ADA Policy It is the policy of ASI to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its Amendments. ASI will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. ASI also will make reasonable accommodation wherever necessary for all employees or applicants with handicaps, disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made are not an undue hardship for ASI. Equal Employment Opportunity ASI is proud to be an Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, domestic/civil partnership or marital status, national origin, disability, status as a protected veteran or any other characteristic protected by law. We strive for everyone to be valued, connected . click apply for full job details
11/04/2026
Full time
Description: THE COMPANY For over 40 years, Aero Simulation, Inc. (ASI) has provided quality flight training devices to the US Military. ASI has successfully built numerous training systems with a primary focus on aircrew and maintenance training systems. Our current programs include, but are not limited to, the B-1 Training Systems (Air Force), E-2D Training Systems (Navy), CH-53E Training Devices (USMC), IMOMS (Coast Guard), Navigation, Seamanship, Shiphandling Trainer - NSST (Navy). To learn more about ASI visit Programs- Aero Simulation, Inc. ASI is a 100% employee-owned engineering and manufacturing company committed to supporting the nation's warfighters. Being 100% employee-owned directly impacts our culture: it drives our decision-making, motivates our teams, increases our productivity, improves retention and contributes to the future success of our company. Our culture is one where we work hard for our clients and for each other - and we have fun collaborating, sharing experience and expertise, and learning along the way. We strive to deliver exceptional quality, elevate client relationships, and enrich the careers and lives of our employee-owners. As Employee-Owners, we are invested in the success and continued development of each other and the company. In addition to the Employee Stock Ownership Plan (ESOP), we offer a flexible work environment, generous paid time off, professional development opportunities, industry competitive compensation, and superior benefits to include medical, dental, 401k and more! ASI is a great place to build a career and grow with a company that is dedicated to quality, service and to fostering a community of support for each and every member of the team. To learn more about this opportunity, keep reading! POSITION SUMMARY The purpose of the Software Engineer position is to design, develop, integrate, test, and document software for the control of flight simulation systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Design, develop, integrate, test, and document software for the control of flight simulation software and computer systems. Utilize languages such as C/C++ and shell scripting in Linux or Windows based environments to develop new and/or modify existing software and applications! Read, write, and maintain new and existing software. Follow established company and industry processes and procedures. Select appropriate computer equipment to meet system requirements. Recommend, incorporate, and/or alter new and existing simulator designs and documentation. Physically and logically debug training systems and configure computer systems to meet system requirements. Work with project teams and engineers of varying disciplines to successfully deliver new or modified functionalities. Assist the Systems Engineering team in the integration of software and hardware. Communicate all ongoing activities and results to business sponsors, stakeholders, and management in a positive manner. Provide training, mentorship and guidance to junior team members. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Requirements: EXPERIENCE REQUIREMENTS ENTRY - 0 to 3 Years MID - 3 to 7 Years SEN - 7+ Years Strong computer systems background. Experience developing code on Linux and Windows systems. Proficiency with C, C++, or C#. Proficiency in a scripting environment such as Python, Bash, or PowerShell Competency in a version control system such as Git or SVN. Strong technical understanding with at least one area of specialization expected. Strong analytical math skills. Proficiency in common business software (Microsoft Office - Word, Outlook, Power Point, Excel, SharePoint). ADDITIONAL REQUIRED SKILLS AND ABILITIES Ability to design, code, and test software pertaining to flight simulation. Ability to develop and maintain positive working relationships with internal and external customers. Ability to adapt communication style and messaging to different audiences. Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately. Ability to work in a project-oriented, fast paced environment to meet deadlines. Ability to work in a team environment, or independently, as necessary, and be a self-starter who will attack designs and resolve problems effectively and efficiently. Ability to work with project teams to successfully deliver new or modified functionalities. Understanding of configuration management systems, hardware interfaces and large-scale software development. Keen attention to detail to deliver solutions that meet business requirements and are operationally supportable. EDUCATION REQUIREMENTS Bachelor of Science in Computer Engineering, Software Engineering, Computer Science, Electrical Engineering with a Software Focus or related field EMPLOYMENT REQUIREMENTS U.S. Citizenship Required: As a federal contractor supporting the U.S. warfighter, it is required that all employees in this role be United States citizens in compliance with government contract and security requirements. Background Check: Must be able to successfully pass an initial background screening. Security Clearance: Must be able to obtain and maintain an active Department of Defense (DoD) security clearance. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information, as required by the position. Work Schedule Flexibility: Occasional overtime and alternate shifts may be required to meet customer schedules, critical deadlines, or program milestones. Travel Requirements: Must be able and willing to travel domestically and, on occasion, internationally to customer sites, partner locations, or project meetings in support of contract objectives. Drug-Free Workplace: ASI maintains a Drug-Free Workplace. Applicants and employees are subject to pre-employment and random drug testing in accordance with company policy. Employment Contingency: All employment offers are contingent upon the successful completion of all background checks, security clearance requirements, and drug-screening results. PHYSICAL REQUIREMENTS Candidate must be able to work in small, confined spaces (simulator cockpits) Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Additional skills may be required to perform additional task(s) specific to work location, department or line of business. Must be able to travel via car and airplane. Must be able to climb stairs to enter and exit a simulator. WORK ENVIRONMENT Work is primarily performed in an office environment consisting of offices and cubicles with low to moderate noise and bright or dim lighting. The work is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as external customers. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. The following policies apply to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. Candidate Reasonable Accommodation Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify Aero Simulation, Inc. by e-mail at or by calling directly at . ADA Policy It is the policy of ASI to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its Amendments. ASI will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. ASI also will make reasonable accommodation wherever necessary for all employees or applicants with handicaps, disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made are not an undue hardship for ASI. Equal Employment Opportunity ASI is proud to be an Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, domestic/civil partnership or marital status, national origin, disability, status as a protected veteran or any other characteristic protected by law. We strive for everyone to be valued, connected . click apply for full job details
Senior Lean Practitioner
RECARO Aircraft Seating Americas LLC Fort Worth, Texas
Position Summary: Leads and facilitate quality, process and performance improvement activities using advanced problem-solving methodologies such as Lean Six Sigma to drive Business Excellence. Assist in teaching, coaching and mentoring continuous improvement tools and methodologies across the organization. Employs Lean Six Sigma methodology and analytics into organizational business and operations in order to accomplish business objectives. While owning the improvement project(s) the Lean Practitioner works with other professionals in the planning, designing, and accomplishing of key projects and objectives. While the Lean Practitioner does not have supervisory responsibility over the entire project team members, this person will have to work with and influence many others in the organization to succeed Essential Duties and Responsibilities include the following, other duties may be assigned: Lead and manage Lean Six Sigma initiatives to accomplish measurable business process improvements. Collect and use data, statistics, and a structured approach to drive decisions. Teach, coach, and install best practices throughout organization. Teach and coach appropriate continuous improvement tools and methodologies across the organization. Energize, coach, facilitate, and otherwise motivate cross functional teams, while fostering an environment of trust, collaboration, teamwork and result orientation. Assist leaders and managers with project prioritization and initiation. Implement knowledge gained to identify opportunities and drive process improvements within departments and across the organization. Perform a variety of tasks. Lead and direct the work of others as well as projects, ranging from small improvement tasks up to cross functional projects. A wide degree of creativity and latitude is expected. Share best practices among other departments and sites. Leverage data analytics to make strategic and tactical business decisions. Drive assigned projects as outcome responsible individual, supporting the project team from the respective functional area(s) and accomplishing the set targets. Education/Experience: A bachelor's degree (BS or BBA) is required Lean Black Belt (or comparable) certification from a recognized organization or a Lean Black Belt certification from a recognized organization with 10+ years of experience in Lean Six Sigma project environment. (Certifications from online training institutions are not accepted.) Demonstrate experience with a Lean Business System, that is based on Toyota Lean. Demonstrate experience with the financial impact driven improvement selection and execution. Demonstrated detail knowledge with Lean and continuous improvement impacting the company's financial performance. Ability to read interpret, analyze documents such as regulations, manuals, policies, procedures, databases and presentations. Ability to write reports and correspondence at a high level. Ability to speak effectively with employees at all levels in the organization Must have excellent internal and external communication and presentation skills. Must have advanced knowledge of Visio, Excel and/or Minitab. Must have good knowledge of MS Office applications. Must have working knowledge in MS Project, SAP, and PLM applications. PI0790d78c7bd0-0414
11/04/2026
Full time
Position Summary: Leads and facilitate quality, process and performance improvement activities using advanced problem-solving methodologies such as Lean Six Sigma to drive Business Excellence. Assist in teaching, coaching and mentoring continuous improvement tools and methodologies across the organization. Employs Lean Six Sigma methodology and analytics into organizational business and operations in order to accomplish business objectives. While owning the improvement project(s) the Lean Practitioner works with other professionals in the planning, designing, and accomplishing of key projects and objectives. While the Lean Practitioner does not have supervisory responsibility over the entire project team members, this person will have to work with and influence many others in the organization to succeed Essential Duties and Responsibilities include the following, other duties may be assigned: Lead and manage Lean Six Sigma initiatives to accomplish measurable business process improvements. Collect and use data, statistics, and a structured approach to drive decisions. Teach, coach, and install best practices throughout organization. Teach and coach appropriate continuous improvement tools and methodologies across the organization. Energize, coach, facilitate, and otherwise motivate cross functional teams, while fostering an environment of trust, collaboration, teamwork and result orientation. Assist leaders and managers with project prioritization and initiation. Implement knowledge gained to identify opportunities and drive process improvements within departments and across the organization. Perform a variety of tasks. Lead and direct the work of others as well as projects, ranging from small improvement tasks up to cross functional projects. A wide degree of creativity and latitude is expected. Share best practices among other departments and sites. Leverage data analytics to make strategic and tactical business decisions. Drive assigned projects as outcome responsible individual, supporting the project team from the respective functional area(s) and accomplishing the set targets. Education/Experience: A bachelor's degree (BS or BBA) is required Lean Black Belt (or comparable) certification from a recognized organization or a Lean Black Belt certification from a recognized organization with 10+ years of experience in Lean Six Sigma project environment. (Certifications from online training institutions are not accepted.) Demonstrate experience with a Lean Business System, that is based on Toyota Lean. Demonstrate experience with the financial impact driven improvement selection and execution. Demonstrated detail knowledge with Lean and continuous improvement impacting the company's financial performance. Ability to read interpret, analyze documents such as regulations, manuals, policies, procedures, databases and presentations. Ability to write reports and correspondence at a high level. Ability to speak effectively with employees at all levels in the organization Must have excellent internal and external communication and presentation skills. Must have advanced knowledge of Visio, Excel and/or Minitab. Must have good knowledge of MS Office applications. Must have working knowledge in MS Project, SAP, and PLM applications. PI0790d78c7bd0-0414
Data Center IT Technician
OVHcloud Warrenton, Virginia
Job Description Job Description Job Summary Join OVHcloud and be part of creating the cloud of tomorrow. We empower people who want to grow, make their work stand out, and take ownership of dynamic, meaningful projects. You'll enjoy autonomy in your work, strong support from management, and the freedom to explore new challenges-helping you make a tangible impact and shape the future of our cloud infrastructure alongside passionate, collaborative peers. The Data Center IT Technician is responsible for ensuring the proper operation of hardware within the data center and supporting the deployment, maintenance, troubleshooting, upgrade, and optimization of server infrastructure. This role installs and removes servers, performs preventive and corrective maintenance, monitors equipment status, supports incident response, and escalates issues through resolution to maintain continuity of service. The position requires attention to quality, sustainability, and procedural compliance while working in a fast-paced data center environment where priorities may shift quickly based on operational and customer needs. Base pay range: $30 per hour. Essential Duties & Responsibilities Install and remove servers from racks to fulfill customer orders efficiently, ensuring quality execution and adherence to required protocols at each stage, including server isolation, circuit verification, power-up, network configuration, and continuity of service for neighboring servers. Test equipment before, during, and after deployment; troubleshoot hardware or operational issues; perform preventive server maintenance; and complete corrective actions to restore or maintain expected performance. Participate in emergency troubleshooting of data center infrastructure, identify the appropriate response path, escalate issues to the appropriate personnel or teams when needed, and follow through until troubleshooting is completed and service impact is addressed. Perform overhauls, inspections, repairs, and maintenance activities for non-rented servers to support readiness, reliability, and reuse. Install, prepare, organize, and stage required materials; deploy new equipment in accordance with available documentation, operating procedures, and technical instructions. Monitor equipment dashboards, alerts, and status indicators to identify abnormal conditions, confirm operational health, and support timely intervention. Ensure service levels are met for server installation, repair, maintenance, and customization activities, including timely execution, accurate work completion, and consistent quality standards. Assess severity of faults, determine potential operational or customer impact, document findings, and prepare necessary incident reports in accordance with internal procedures. Receive, verify, and track materials sent by head office, subcontractors, and suppliers, maintaining accurate records and escalating discrepancies, delays, or quality issues. Support changing operational priorities in a 24x7 data center environment while maintaining safety, security, quality, and attention to detail, and coordinating effectively with technicians, managers, and cross-functional support teams during installation and recovery activities as assigned when required. Required Qualifications Good knowledge of dedicated server hardware and components, including the ability to understand, identify, and support equipment used in data center server environments. Strong knowledge of the data center operating environment, including network infrastructure, electrical systems, airflow, air filtration, and cooling systems. Ability to perform assigned tasks with minimal supervision while following established procedures, documentation, quality expectations, and escalation protocols. Excellent written and verbal communication skills, including the ability to communicate clearly with team members, supervisors, and other operational stakeholders. Ability to multitask and prioritize work effectively in a fast-paced environment with rapidly changing operational needs while maintaining strong attention to detail. Approachable demeanor and ability to remain calm, professional, and responsive under stressful situations, including troubleshooting, service-impacting issues, and urgent operational requests. Ability to work independently and as part of a team to support data center operations, service continuity, and customer commitments. Ability to work any shift in a 24x7 operation, including weekends and holidays. Preferred Qualifications Linux and Windows operating system proficiency is preferred. A technical degree in information technology, or equivalent experience, is preferred. These qualifications are not required minimum qualifications but are preferred because they may support faster onboarding, stronger troubleshooting capability, and effective performance in a data center IT operations environment. Our Culture Autonomy - Take ownership of your work and make decisions that drive impact. Management Support - Leaders provide guidance, resources, and encouragement to help you succeed. Collaboration - Work closely with passionate peers in a team-oriented environment. Freedom of Opinion - Share your ideas openly; your voice is valued. Meaningful Work - Contribute to projects that matter and see the impact of your efforts. Recognition - Achievements are acknowledged and celebrated, fueling continued growth. Benefits of Working Here: Work/Life Balance - Recharge with generous paid time off, sick leave, and flexible hours designed to support your personal and professional life. Continuous Learning & Growth - Take advantage of OVHcloud's extensive training programs and professional development opportunities to expand your skills and advance your career. Comprehensive Benefits - Access top-tier health, dental, vision, and 401(k) plans, plus a range of additional perks to support your overall well-being. Working Conditions This position is performed in an active data center IT operations environment. Work may occur around server racks, network devices, cabling, active data center aisles, cooling and airflow systems, electrical infrastructure, and site security procedures. While performing the duties of this job, the employee is frequently required to handle materials and equipment; reach with hands and arms; and stoop, kneel, bend, crouch, or crawl. The employee may occasionally lift and/or move 50 pounds or more as needed, with or without reasonable accommodation. The employee must follow all applicable safety, security, operational, access, and procedural requirements. Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud leader and Europe's top cloud provider, operating over 500,000 servers across 46 data centers on four continents to serve 1.6 million customers in over 140 countries. As a pioneer in trusted and sustainable cloud solutions with an excellent price-performance ratio, OVHcloud has spent over 20 years leveraging an integrated model that ensures total control of its value chain-from server design and data center construction to the orchestration of its fiber-optic network. This unique approach allows OVHcloud to independently meet all customer needs while providing the benefits of an environmentally conscious model, characterized by resource efficiency and an industry-leading carbon footprint. OVHcloud offers latest-generation solutions that combine high performance, predictable pricing, and data sovereignty to support scalable growth EEO Statement OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, veteran status, marital status, age, disability, or any other protected status in accordance with all applicable federal, state, and local laws. If you require special accommodations during the application or hiring process, please contact us at hr- . Powered by JazzHR Wd1RObK4lD
11/04/2026
Full time
Job Description Job Description Job Summary Join OVHcloud and be part of creating the cloud of tomorrow. We empower people who want to grow, make their work stand out, and take ownership of dynamic, meaningful projects. You'll enjoy autonomy in your work, strong support from management, and the freedom to explore new challenges-helping you make a tangible impact and shape the future of our cloud infrastructure alongside passionate, collaborative peers. The Data Center IT Technician is responsible for ensuring the proper operation of hardware within the data center and supporting the deployment, maintenance, troubleshooting, upgrade, and optimization of server infrastructure. This role installs and removes servers, performs preventive and corrective maintenance, monitors equipment status, supports incident response, and escalates issues through resolution to maintain continuity of service. The position requires attention to quality, sustainability, and procedural compliance while working in a fast-paced data center environment where priorities may shift quickly based on operational and customer needs. Base pay range: $30 per hour. Essential Duties & Responsibilities Install and remove servers from racks to fulfill customer orders efficiently, ensuring quality execution and adherence to required protocols at each stage, including server isolation, circuit verification, power-up, network configuration, and continuity of service for neighboring servers. Test equipment before, during, and after deployment; troubleshoot hardware or operational issues; perform preventive server maintenance; and complete corrective actions to restore or maintain expected performance. Participate in emergency troubleshooting of data center infrastructure, identify the appropriate response path, escalate issues to the appropriate personnel or teams when needed, and follow through until troubleshooting is completed and service impact is addressed. Perform overhauls, inspections, repairs, and maintenance activities for non-rented servers to support readiness, reliability, and reuse. Install, prepare, organize, and stage required materials; deploy new equipment in accordance with available documentation, operating procedures, and technical instructions. Monitor equipment dashboards, alerts, and status indicators to identify abnormal conditions, confirm operational health, and support timely intervention. Ensure service levels are met for server installation, repair, maintenance, and customization activities, including timely execution, accurate work completion, and consistent quality standards. Assess severity of faults, determine potential operational or customer impact, document findings, and prepare necessary incident reports in accordance with internal procedures. Receive, verify, and track materials sent by head office, subcontractors, and suppliers, maintaining accurate records and escalating discrepancies, delays, or quality issues. Support changing operational priorities in a 24x7 data center environment while maintaining safety, security, quality, and attention to detail, and coordinating effectively with technicians, managers, and cross-functional support teams during installation and recovery activities as assigned when required. Required Qualifications Good knowledge of dedicated server hardware and components, including the ability to understand, identify, and support equipment used in data center server environments. Strong knowledge of the data center operating environment, including network infrastructure, electrical systems, airflow, air filtration, and cooling systems. Ability to perform assigned tasks with minimal supervision while following established procedures, documentation, quality expectations, and escalation protocols. Excellent written and verbal communication skills, including the ability to communicate clearly with team members, supervisors, and other operational stakeholders. Ability to multitask and prioritize work effectively in a fast-paced environment with rapidly changing operational needs while maintaining strong attention to detail. Approachable demeanor and ability to remain calm, professional, and responsive under stressful situations, including troubleshooting, service-impacting issues, and urgent operational requests. Ability to work independently and as part of a team to support data center operations, service continuity, and customer commitments. Ability to work any shift in a 24x7 operation, including weekends and holidays. Preferred Qualifications Linux and Windows operating system proficiency is preferred. A technical degree in information technology, or equivalent experience, is preferred. These qualifications are not required minimum qualifications but are preferred because they may support faster onboarding, stronger troubleshooting capability, and effective performance in a data center IT operations environment. Our Culture Autonomy - Take ownership of your work and make decisions that drive impact. Management Support - Leaders provide guidance, resources, and encouragement to help you succeed. Collaboration - Work closely with passionate peers in a team-oriented environment. Freedom of Opinion - Share your ideas openly; your voice is valued. Meaningful Work - Contribute to projects that matter and see the impact of your efforts. Recognition - Achievements are acknowledged and celebrated, fueling continued growth. Benefits of Working Here: Work/Life Balance - Recharge with generous paid time off, sick leave, and flexible hours designed to support your personal and professional life. Continuous Learning & Growth - Take advantage of OVHcloud's extensive training programs and professional development opportunities to expand your skills and advance your career. Comprehensive Benefits - Access top-tier health, dental, vision, and 401(k) plans, plus a range of additional perks to support your overall well-being. Working Conditions This position is performed in an active data center IT operations environment. Work may occur around server racks, network devices, cabling, active data center aisles, cooling and airflow systems, electrical infrastructure, and site security procedures. While performing the duties of this job, the employee is frequently required to handle materials and equipment; reach with hands and arms; and stoop, kneel, bend, crouch, or crawl. The employee may occasionally lift and/or move 50 pounds or more as needed, with or without reasonable accommodation. The employee must follow all applicable safety, security, operational, access, and procedural requirements. Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud leader and Europe's top cloud provider, operating over 500,000 servers across 46 data centers on four continents to serve 1.6 million customers in over 140 countries. As a pioneer in trusted and sustainable cloud solutions with an excellent price-performance ratio, OVHcloud has spent over 20 years leveraging an integrated model that ensures total control of its value chain-from server design and data center construction to the orchestration of its fiber-optic network. This unique approach allows OVHcloud to independently meet all customer needs while providing the benefits of an environmentally conscious model, characterized by resource efficiency and an industry-leading carbon footprint. OVHcloud offers latest-generation solutions that combine high performance, predictable pricing, and data sovereignty to support scalable growth EEO Statement OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, veteran status, marital status, age, disability, or any other protected status in accordance with all applicable federal, state, and local laws. If you require special accommodations during the application or hiring process, please contact us at hr- . Powered by JazzHR Wd1RObK4lD
Head of Production
Variosystems Inc Southlake, Texas
Job Description Job Description About Variosystems Variosystems is a global electronics manufacturing solutions provider dedicated to delivering high quality, customer centric products across a wide range of industries including medical, industrial, aerospace, and communications. With locations across North America, Europe, and Asia, we partner closely with our customers to bring innovative electronics solutions to life. Our North America headquarters in Southlake, Texas serves a critical role in supporting regional customers and coordinating with global operations. Position Overview This role oversees production operations to ensure timely and accurate completion of customer orders in alignment with Planning and SAP/FLX systems. It ensures employees and temporary staff are properly trained, identifies and mitigates single points of failure through cross-training, and applies LEAN principles to improve processes and achieve KPIs. The position also supports quality standards by working within the QM System to drive continuous improvement and organizational growth. Key Responsibilities Ensure proper manpower to meet the production schedule. Manage time off and other leave requests in relation to the production schedule. Respond to capacity adjustments by developing a cross-trained and flexible work force. Alert leadership to challenges that may; prevent Production from meeting the schedule. Ensure the Production floor is audit and visitor ready (i.e. 6S). Seek, engage in and execute improvement activities that support better flow in Production. Communicate as appropriate, the status of work orders to Planning, Account Management and leadership. Communicate, develop and encourage the Production team. Lead and support the supervisors for SMT and Secondary Operations. Ensure the adequate equipment, tools and fixtures are available to Production. Responsible for preventative and sustaining maintenance for appropriate for machines and equipment. Coordinate support from Engineering or the customer with Account Management to address challenging boards or tester equipment. Ensure Operations metrics are met. Conduct shop floor standard meetings and ad hoc meetings as needed. Drive problem solving and root cause analysis as appropriate to address metric misses. Ensure proper use of SAP and FLX in Production. Provide Planning and Technical with correct cycle times and process feedback to maintain SAP and FLX. Full accountability for production operations and daily operational goals. Qualifications 10+ years of technical experience 5 years minimum of Manufacturing Manager/Production Manager experience Familiarity with relevant manufacturing processes Familiarity with LEAN Manufacturing concepts SAP experience preferred Associates degree or equivalent experience Microsoft Office - Excel Benefits Group Health Insurance Dental Vision Life Insurance Pet Insurance LTD & STD 401k Critical Illness Flexible Spending Accounts Disability Variosystems LLC is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
11/04/2026
Full time
Job Description Job Description About Variosystems Variosystems is a global electronics manufacturing solutions provider dedicated to delivering high quality, customer centric products across a wide range of industries including medical, industrial, aerospace, and communications. With locations across North America, Europe, and Asia, we partner closely with our customers to bring innovative electronics solutions to life. Our North America headquarters in Southlake, Texas serves a critical role in supporting regional customers and coordinating with global operations. Position Overview This role oversees production operations to ensure timely and accurate completion of customer orders in alignment with Planning and SAP/FLX systems. It ensures employees and temporary staff are properly trained, identifies and mitigates single points of failure through cross-training, and applies LEAN principles to improve processes and achieve KPIs. The position also supports quality standards by working within the QM System to drive continuous improvement and organizational growth. Key Responsibilities Ensure proper manpower to meet the production schedule. Manage time off and other leave requests in relation to the production schedule. Respond to capacity adjustments by developing a cross-trained and flexible work force. Alert leadership to challenges that may; prevent Production from meeting the schedule. Ensure the Production floor is audit and visitor ready (i.e. 6S). Seek, engage in and execute improvement activities that support better flow in Production. Communicate as appropriate, the status of work orders to Planning, Account Management and leadership. Communicate, develop and encourage the Production team. Lead and support the supervisors for SMT and Secondary Operations. Ensure the adequate equipment, tools and fixtures are available to Production. Responsible for preventative and sustaining maintenance for appropriate for machines and equipment. Coordinate support from Engineering or the customer with Account Management to address challenging boards or tester equipment. Ensure Operations metrics are met. Conduct shop floor standard meetings and ad hoc meetings as needed. Drive problem solving and root cause analysis as appropriate to address metric misses. Ensure proper use of SAP and FLX in Production. Provide Planning and Technical with correct cycle times and process feedback to maintain SAP and FLX. Full accountability for production operations and daily operational goals. Qualifications 10+ years of technical experience 5 years minimum of Manufacturing Manager/Production Manager experience Familiarity with relevant manufacturing processes Familiarity with LEAN Manufacturing concepts SAP experience preferred Associates degree or equivalent experience Microsoft Office - Excel Benefits Group Health Insurance Dental Vision Life Insurance Pet Insurance LTD & STD 401k Critical Illness Flexible Spending Accounts Disability Variosystems LLC is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Life Enrichment Supervisor
Channing House Palo Alto, California
ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 200 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Life Enrichment Supervisor works is primarily responsible for the planning, coordination, and implementation of activity programs to meet the activity plan goals that are integrated with the individual interdisciplinary resident care plan. Under the guidance of the Wellness Program Manager, the Life Enrichment Supervisor provides psychosocial support to residents and monitors their comfort, concerns and needs. The Life Enrichment Supervisor will exemplify our Core Values: Do the right thing; Be a team player; Focus on quality; Adapt to change. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Life Enrichment Responsibilities- 40% of job duties Attend daily stand-up meetings to share relevant updates and communicate information to the Life Enrichment team. Participate in monthly Events Committee meetings. Participate in monthly Buddy Volunteer preparation meetings. Assist with trip and outing planning, including coordinating charter bus reservations and other transportation needs. Assist in developing and maintaining activity calendars for each level of care. Lead and coordinate large-scale holiday events, cultural celebrations, and dementia awareness initiatives that promote resident engagement, inclusivity, and community connection. Ensure programming reflects the evolving cultural backgrounds, traditions, and interests of residents, adapting events and celebrations to meet the changing diversity and needs of the community. Develop the overall activity plan of care for residents. Obtain information from medical records, nursing staff, family members and resident's themselves to assess resident's capabilities, needs and interests. Update activity displays with up-to-date and accurate information to communicate the current programs and services. Promotes residents attendance at events. Encourages residents to develop leisure activities. Implement events and activities - including crafts, games, music, art, lectures, educational classes, exercise classes, tours and other outings that are designed to meet residents' needs and interests. Instruct residents in activities and techniques, such as sports, dance, music, art or relaxation methods, designed to meet their specific physical or psychological needs. Conduct activity programs with enthusiasm, encouraging and prompting resident to actively participate. Observe residents during activities and accommodates their needs through responding appropriately to their verbal and nonverbal expressions of needs. Plan, organize, direct and participate in treatment programs and activities to facilitate resident's rehabilitation and help them integrate into the community. Assist in coordinating not only LC programs but joint programming between LC residents and buddies or IL residents. Participate in and support community-wide dementia care initiatives, including facilitating staff in-services, assisting with the development and updating of residents' life stories, and collaborating with department managers to promote coordinated, person-centered memory care programming across the community. Assist residents at mealtime in activity room which may include distributing meal trays, pouring beverages. Participate in the investigation of theft & loss reports and complaints to identify resident concerns. Maintain ancillary appointments; hair. May provide support for other appointments as needed Meet the needs of residents who are grieving. Documentation and Coordination of Life Enrichment Program - 35% of job duties Document activity attendance consistently. Complete activity assessment form on admission and quarterly thereafter. Maintain an active list of volunteers, entertainers and special speakers. Purchase necessary activity supplies within the allowed monthly budget. Prepare and submit reports and charts to team to reflect resident's reactions and evidence of progress or regression. Attend meetings, as requested such as quarterly, safety, buddy volunteer, health services presentation and specific in-services. Review care plans and write progress notes of the resident's response to the Life Enrichment Program. Evaluate clothing needs of residents in Skilled Nursing Facilities (SNF) and Assisted Living units and encourage family members to purchase items as needed. Make arrangements for obtaining needed adaptive equipment, clothing, personal items etc. Stay up to date with program trends- network and arrange site visits to stay up to date with best practices and Attend conferences as appropriate to improve program. Be familiar or willingness to learn CDPH and DSS activity regulations Leadership - 25% of job duties: Develop and oversee the weekly staff schedule, lead daily staff huddles to communicate priorities and operational updates. Promote actions by staff that maintain or enhance each resident's dignity in full recognition of individuality. Facilitate a culture that promotes getting to know residents, in order to provide person centered care. Provide supervisory guidance and accountability to non-supervisory employees in the Life Enrichment Department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; providing feedback and addressing suggestions; addressing complaints and resolving problems. Upholding Company Standards: Consistent commitment to: Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skills Demonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the public Provide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared community Adhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: 2 years of related work experience. Educational/Position Requirements: High School diploma, GED or equivalent experience preferred. AA, BA or BS degree. Specialty in Recreational Therapy, Psychology, and/or Hospitality preferred. Public speaking experience required Computer/Software/Technical Applications: Ability to use a computer. Proficiency in Microsoft Suite Apple iOS and Android mobile phone support Common local and network printer vendors (HP, Xerox, Ricoh) Finance, scheduling, MHR, Safety and other software used in a CCR Facility Accounting, Database, Internet, Spreadsheet, Email software. Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Complete Activity Professionals Certificate. Renew as needed. Complete annual CEU's. Travel Required: Skills: Speaking - Talking to others to convey information effectively. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Service Orientation - Actively looking for ways to help people. Customer Service - Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Time Management - Managing one's own time and the time of others. Professionalism . click apply for full job details
11/04/2026
Full time
ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 200 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Life Enrichment Supervisor works is primarily responsible for the planning, coordination, and implementation of activity programs to meet the activity plan goals that are integrated with the individual interdisciplinary resident care plan. Under the guidance of the Wellness Program Manager, the Life Enrichment Supervisor provides psychosocial support to residents and monitors their comfort, concerns and needs. The Life Enrichment Supervisor will exemplify our Core Values: Do the right thing; Be a team player; Focus on quality; Adapt to change. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Life Enrichment Responsibilities- 40% of job duties Attend daily stand-up meetings to share relevant updates and communicate information to the Life Enrichment team. Participate in monthly Events Committee meetings. Participate in monthly Buddy Volunteer preparation meetings. Assist with trip and outing planning, including coordinating charter bus reservations and other transportation needs. Assist in developing and maintaining activity calendars for each level of care. Lead and coordinate large-scale holiday events, cultural celebrations, and dementia awareness initiatives that promote resident engagement, inclusivity, and community connection. Ensure programming reflects the evolving cultural backgrounds, traditions, and interests of residents, adapting events and celebrations to meet the changing diversity and needs of the community. Develop the overall activity plan of care for residents. Obtain information from medical records, nursing staff, family members and resident's themselves to assess resident's capabilities, needs and interests. Update activity displays with up-to-date and accurate information to communicate the current programs and services. Promotes residents attendance at events. Encourages residents to develop leisure activities. Implement events and activities - including crafts, games, music, art, lectures, educational classes, exercise classes, tours and other outings that are designed to meet residents' needs and interests. Instruct residents in activities and techniques, such as sports, dance, music, art or relaxation methods, designed to meet their specific physical or psychological needs. Conduct activity programs with enthusiasm, encouraging and prompting resident to actively participate. Observe residents during activities and accommodates their needs through responding appropriately to their verbal and nonverbal expressions of needs. Plan, organize, direct and participate in treatment programs and activities to facilitate resident's rehabilitation and help them integrate into the community. Assist in coordinating not only LC programs but joint programming between LC residents and buddies or IL residents. Participate in and support community-wide dementia care initiatives, including facilitating staff in-services, assisting with the development and updating of residents' life stories, and collaborating with department managers to promote coordinated, person-centered memory care programming across the community. Assist residents at mealtime in activity room which may include distributing meal trays, pouring beverages. Participate in the investigation of theft & loss reports and complaints to identify resident concerns. Maintain ancillary appointments; hair. May provide support for other appointments as needed Meet the needs of residents who are grieving. Documentation and Coordination of Life Enrichment Program - 35% of job duties Document activity attendance consistently. Complete activity assessment form on admission and quarterly thereafter. Maintain an active list of volunteers, entertainers and special speakers. Purchase necessary activity supplies within the allowed monthly budget. Prepare and submit reports and charts to team to reflect resident's reactions and evidence of progress or regression. Attend meetings, as requested such as quarterly, safety, buddy volunteer, health services presentation and specific in-services. Review care plans and write progress notes of the resident's response to the Life Enrichment Program. Evaluate clothing needs of residents in Skilled Nursing Facilities (SNF) and Assisted Living units and encourage family members to purchase items as needed. Make arrangements for obtaining needed adaptive equipment, clothing, personal items etc. Stay up to date with program trends- network and arrange site visits to stay up to date with best practices and Attend conferences as appropriate to improve program. Be familiar or willingness to learn CDPH and DSS activity regulations Leadership - 25% of job duties: Develop and oversee the weekly staff schedule, lead daily staff huddles to communicate priorities and operational updates. Promote actions by staff that maintain or enhance each resident's dignity in full recognition of individuality. Facilitate a culture that promotes getting to know residents, in order to provide person centered care. Provide supervisory guidance and accountability to non-supervisory employees in the Life Enrichment Department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; providing feedback and addressing suggestions; addressing complaints and resolving problems. Upholding Company Standards: Consistent commitment to: Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skills Demonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the public Provide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared community Adhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: 2 years of related work experience. Educational/Position Requirements: High School diploma, GED or equivalent experience preferred. AA, BA or BS degree. Specialty in Recreational Therapy, Psychology, and/or Hospitality preferred. Public speaking experience required Computer/Software/Technical Applications: Ability to use a computer. Proficiency in Microsoft Suite Apple iOS and Android mobile phone support Common local and network printer vendors (HP, Xerox, Ricoh) Finance, scheduling, MHR, Safety and other software used in a CCR Facility Accounting, Database, Internet, Spreadsheet, Email software. Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Complete Activity Professionals Certificate. Renew as needed. Complete annual CEU's. Travel Required: Skills: Speaking - Talking to others to convey information effectively. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Service Orientation - Actively looking for ways to help people. Customer Service - Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Time Management - Managing one's own time and the time of others. Professionalism . click apply for full job details
Floater Shelter Advocate (Seattle, Covering Weekdays Day and Evening Shifts)
Mary's Place Issaquah, Washington
We are seeking a responsible and energetic individual with a passion for serving families at our 24-hour shelter locations. Floater Shelter Advocates work with parents and children experiencing homelessness and in need of a safe refuge. General responsibilities include coordinating and facilitating shelter activities, providing care and crisis management, facilitating a set program schedule, maintaining a clean environment, and offering acceptance and hope. Floater Shelter Advocates actively engage in Mary's Place equity work-striving for racially equitable outcomes and taking responsibility for creating, maintaining, and affirming communities for people of color, immigrants and refugees, trans and gender-non-conforming people, and other populations who routinely encounter systemic oppressions. As an equal opportunity employer, people of color are encouraged to apply. The Floater Shelter Advocate role is a part-time, non-exempt position supporting various weekday day (daytime is the priority) and weekday evening shifts located at two of the Mary's Place 24/7 shelters (The Glen/Downtown Seattle and Regrade/Downtown Seattle). The schedule for a Floater Shelter Advocate day shift is as follows: 7:00 a.m. to 4:30 p.m. The schedule for a Floater Shelter Advocate evening shift is as follows: Evening: 3:00 p.m. - 12:30 a.m. Candidates must be available to work at least two shifts per two-week-pay-period, or at least half (50%) of shift offerings. This position is part-time, non-exempt and does not supervise other employees. The pay for this position starts at $25/hr. DOE. If you pick up a shift that is Overnight, the schedule for a Floater Shelter Advocate Overnight shift is 11:00 p.m. - 8:30 a.m. (a Sunday overnight shift begins Saturday night at 11:00 p.m., a Monday overnight shift begins Sunday at 11:00 p.m., etc.). Compensation for an Overnight shift includes an additional $1/hour differential. Key Responsibilities Guest Relations (35%) Proactively create a welcoming and affirming environment, engage families in high-quality shelter services Engage guests in conversations around their housing goals and assist them with resource navigation Maintain a calm, affirming demeanor and model positive behavior, such as upholding professional boundaries Address behavioral challenges, provide trauma-informed crisis management, conflict de-escalation, and set appropriate limits through an equity lens Effectively collaborate and regularly communicate with other staff members and supervisors to ensure consistency; a team-based, solution-oriented approach to the work; and high-quality service delivery Welcome and orient new families to shelter - provide shelter tours, explain program, and complete and upload shelter intake documents Implementation of Shelter Operations & Procedures (35%) Collaboratively execute shelter processes according to time of the day and in accordance with the Shelter Policy Manual Maintain a clean and sanitary shelter environment - disinfect high-touch areas; do laundry; restock supplies; clean bathrooms and showers; vacuum, sweep, and mop floors; clean up after meals; take out garbage, compost, and recycling; etc. Serve food and adhere to all food safety and serving protocols, including clear and consistent documentation Move around the facility and maintain an active and engaging presence around shelter Record and report any building/facility concerns Attend required trainings and monthly staff meetings Implementation of Guest Enrichment Programming (15%) Facilitate calendar of activities and events for the benefit of our guests. Provide feedback to Shelter & Services Manager, Program Services Director, and Site Director on effectiveness of programming and ideas for improvement. Welcome and help orient volunteers to the space and their roles; actively engage volunteer in shelter activities Data Entry and Information Management (15%) Author, upload, and maintain clear, objective, and accurate electronic guest records, reports, and shelter documentation Handle and protect sensitive information; maintain confidentiality Maintain up to date community resources as provided by other program teams, and make them easily accessible to guests This position description generally describes the principal functions of the position, the level of knowledge and skills typically required, and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned. The above percentages are for Evening or Day shifts. When working an Overnight shift, the overnight role increases Operations & Procedures by 30% , while decreasing Guest Relations by 15% and Guest Enrichment by 10% compared to the evening or day role. This position description generally describes the principal functions of the position, the level of knowledge and skills typically required, and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned. Skills/Qualifications Required Two or more years of work or volunteer experience in a social services setting, OR one or more years of social services experience combined with one or more years of customer service experience Experience working in a shelter setting or with people experiencing homelessness or housing insecurity is highly preferred Passion for and demonstrated experience working with children and families is preferred Demonstrated creative problem solving, conflict de-escalation, conflict mediation, and crisis management skills Demonstrated understanding of trauma-informed care Ability to set appropriate boundaries and maintain professional demeanor in a high stress environment Highly motivated, self-starter, resourceful, flexible, and possesses a positive attitude Exhibits compassion and empathy; works well with parents and children from all racial, ethnic, social, economic, gender, and sexual orientation backgrounds Ability to access and produce information on a computer and within Microsoft Suite, and to create documentation in the database system in an accurate and timely way Strong reading, writing, speaking, and listening (communication) skills Strong organizational and time management skills Sensitivity to the needs of clients who are experiencing homelessness, low-income, limited English speaking, or impacted by domestic violence, substance abuse, or other barriers to employment and housing Able to proficiently speak, read, write, and understand English. Proficiency in another language is preferred, particularly in Portuguese, Amharic, Spanish, Lingala, Oromo, French, Russian, Tigrinya, or Marshallese. Ability to reliably commute to at least two of the three Mary's Place 24/7 shelter locations (Bellevue, Burien, and Regrade/Downtown Seattle) Ability and willingness to work occasional evenings and weekends in response to clients' needs Willing to complete and submit a TB test within thirty days of employment Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this Family & Shelter Advocate job. Ability to converse with and listen to people in many different settings Ability to use a computer and telephone, as well as other standard office equipment Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis Ability to occasionally push, pull, lift and/or carry supplies up to 25 pounds Work takes place in a social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required Travel to program sites and meetings outside the site and around the county is necessary Ability to work in an environment where there may be animals present, including dogs Mary's Place is an Equal Opportunity Employer in compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. Mary's Place will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship to Mary's Place would result. Details In addition, Mary's Place offers the following benefits to part-time staff: • Sick Time in accordance with Seattle Paid Sick and Safe Time Ordinance. Sick Time accrues at 0.03846 hour for each hour in timesheet (equal to 40 hours/year when 20 hours/week in timesheet) • Paid Time Off (PTO) accrues at 0.03846 hour for each hour in timesheet during first year of employment . click apply for full job details
11/04/2026
Full time
We are seeking a responsible and energetic individual with a passion for serving families at our 24-hour shelter locations. Floater Shelter Advocates work with parents and children experiencing homelessness and in need of a safe refuge. General responsibilities include coordinating and facilitating shelter activities, providing care and crisis management, facilitating a set program schedule, maintaining a clean environment, and offering acceptance and hope. Floater Shelter Advocates actively engage in Mary's Place equity work-striving for racially equitable outcomes and taking responsibility for creating, maintaining, and affirming communities for people of color, immigrants and refugees, trans and gender-non-conforming people, and other populations who routinely encounter systemic oppressions. As an equal opportunity employer, people of color are encouraged to apply. The Floater Shelter Advocate role is a part-time, non-exempt position supporting various weekday day (daytime is the priority) and weekday evening shifts located at two of the Mary's Place 24/7 shelters (The Glen/Downtown Seattle and Regrade/Downtown Seattle). The schedule for a Floater Shelter Advocate day shift is as follows: 7:00 a.m. to 4:30 p.m. The schedule for a Floater Shelter Advocate evening shift is as follows: Evening: 3:00 p.m. - 12:30 a.m. Candidates must be available to work at least two shifts per two-week-pay-period, or at least half (50%) of shift offerings. This position is part-time, non-exempt and does not supervise other employees. The pay for this position starts at $25/hr. DOE. If you pick up a shift that is Overnight, the schedule for a Floater Shelter Advocate Overnight shift is 11:00 p.m. - 8:30 a.m. (a Sunday overnight shift begins Saturday night at 11:00 p.m., a Monday overnight shift begins Sunday at 11:00 p.m., etc.). Compensation for an Overnight shift includes an additional $1/hour differential. Key Responsibilities Guest Relations (35%) Proactively create a welcoming and affirming environment, engage families in high-quality shelter services Engage guests in conversations around their housing goals and assist them with resource navigation Maintain a calm, affirming demeanor and model positive behavior, such as upholding professional boundaries Address behavioral challenges, provide trauma-informed crisis management, conflict de-escalation, and set appropriate limits through an equity lens Effectively collaborate and regularly communicate with other staff members and supervisors to ensure consistency; a team-based, solution-oriented approach to the work; and high-quality service delivery Welcome and orient new families to shelter - provide shelter tours, explain program, and complete and upload shelter intake documents Implementation of Shelter Operations & Procedures (35%) Collaboratively execute shelter processes according to time of the day and in accordance with the Shelter Policy Manual Maintain a clean and sanitary shelter environment - disinfect high-touch areas; do laundry; restock supplies; clean bathrooms and showers; vacuum, sweep, and mop floors; clean up after meals; take out garbage, compost, and recycling; etc. Serve food and adhere to all food safety and serving protocols, including clear and consistent documentation Move around the facility and maintain an active and engaging presence around shelter Record and report any building/facility concerns Attend required trainings and monthly staff meetings Implementation of Guest Enrichment Programming (15%) Facilitate calendar of activities and events for the benefit of our guests. Provide feedback to Shelter & Services Manager, Program Services Director, and Site Director on effectiveness of programming and ideas for improvement. Welcome and help orient volunteers to the space and their roles; actively engage volunteer in shelter activities Data Entry and Information Management (15%) Author, upload, and maintain clear, objective, and accurate electronic guest records, reports, and shelter documentation Handle and protect sensitive information; maintain confidentiality Maintain up to date community resources as provided by other program teams, and make them easily accessible to guests This position description generally describes the principal functions of the position, the level of knowledge and skills typically required, and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned. The above percentages are for Evening or Day shifts. When working an Overnight shift, the overnight role increases Operations & Procedures by 30% , while decreasing Guest Relations by 15% and Guest Enrichment by 10% compared to the evening or day role. This position description generally describes the principal functions of the position, the level of knowledge and skills typically required, and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned. Skills/Qualifications Required Two or more years of work or volunteer experience in a social services setting, OR one or more years of social services experience combined with one or more years of customer service experience Experience working in a shelter setting or with people experiencing homelessness or housing insecurity is highly preferred Passion for and demonstrated experience working with children and families is preferred Demonstrated creative problem solving, conflict de-escalation, conflict mediation, and crisis management skills Demonstrated understanding of trauma-informed care Ability to set appropriate boundaries and maintain professional demeanor in a high stress environment Highly motivated, self-starter, resourceful, flexible, and possesses a positive attitude Exhibits compassion and empathy; works well with parents and children from all racial, ethnic, social, economic, gender, and sexual orientation backgrounds Ability to access and produce information on a computer and within Microsoft Suite, and to create documentation in the database system in an accurate and timely way Strong reading, writing, speaking, and listening (communication) skills Strong organizational and time management skills Sensitivity to the needs of clients who are experiencing homelessness, low-income, limited English speaking, or impacted by domestic violence, substance abuse, or other barriers to employment and housing Able to proficiently speak, read, write, and understand English. Proficiency in another language is preferred, particularly in Portuguese, Amharic, Spanish, Lingala, Oromo, French, Russian, Tigrinya, or Marshallese. Ability to reliably commute to at least two of the three Mary's Place 24/7 shelter locations (Bellevue, Burien, and Regrade/Downtown Seattle) Ability and willingness to work occasional evenings and weekends in response to clients' needs Willing to complete and submit a TB test within thirty days of employment Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this Family & Shelter Advocate job. Ability to converse with and listen to people in many different settings Ability to use a computer and telephone, as well as other standard office equipment Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis Ability to occasionally push, pull, lift and/or carry supplies up to 25 pounds Work takes place in a social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required Travel to program sites and meetings outside the site and around the county is necessary Ability to work in an environment where there may be animals present, including dogs Mary's Place is an Equal Opportunity Employer in compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. Mary's Place will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship to Mary's Place would result. Details In addition, Mary's Place offers the following benefits to part-time staff: • Sick Time in accordance with Seattle Paid Sick and Safe Time Ordinance. Sick Time accrues at 0.03846 hour for each hour in timesheet (equal to 40 hours/year when 20 hours/week in timesheet) • Paid Time Off (PTO) accrues at 0.03846 hour for each hour in timesheet during first year of employment . click apply for full job details
Individual Program Coordinator
Otsego County Chapter NYSARC, Inc. Oneonta, New York
ESSENTIAL DUTIES AND RESPONSIBILITIES - Facilitates the development and implementation of each person's program plan assigned to caseload. - Assure the completion and annual update of assessments as needed for the development of the plan. - Train, coach and monitor staff or other people responsible for implementing of the program plan. - Write skill acquisition and assist with development of behavior reduction plans with input from other professional staff and those assigned direct responsibility for implementation of the program sites. - Assure the accurate and consistent implementation of the program plan at designated program sites. - Monitor the individual's progress on a monthly basis with interventions as necessary to assure that progress. - Assure accurate and consistent communication with all members of the individual's team, including parents, guardians, professionals and those responsible for the implementation of the program plan. - Coordinate services with others for people assigned to program sites. - Assure all service provision meets regulatory requirements including the necessary paperwork being completed in a timely manner. - Monitor services provision to assure the individual's rights are not infringed upon without written justification and Human rights committee approval. - Demonstrate active participation in the management team through consistent meeting attendance and presentation; provision of direct services to model appropriate interactions; support to direct care staff; and provision of performance feedback to staff and their direct care supervisor. - Assure that each individual has an accurate and manageable record. Together with house management and staff, if appropriate, develop and implement training to assure active treatment. This includes a series of specific training components such as initial training, procedural reliability, and data reliability. - Assist with implementation of departmental and agency Consumer Satisfaction protocols. - Ensure that data collection procedures to be completed by those responsible for implementation of the program plan components are accurate. - Ensure that all program material necessary for implementation of the program plan are available and in good repair. - Develop and maintain records of tracking for training specifics. - Serve as On-Call Administrator as required. - Complete assignments outlined in the Agency and Residential Quality Improvement Program. - Serve as a member of committee as required or requested. - Act as presenter of information to the Behavior Intervention Committee, Human Rights Committee or other committee as requested and pertinent to individual caseload. - Attend all required meetings as deemed necessary by supervisory staff. - This position requires a two-week notice of voluntary resignation. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable the individual with a disability to perform the essential functions. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Changes approach/method to best fit the situation. Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities are covered when absent. Cost Consciousness - Conserves organizational resources. Customer Service - Manages difficult or emotional situations; Responds promptly to needs; Solicits feedback to improve service; Responds to requests for assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan. Design - Demonstrates attention to detail. Diversity - Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Flexibility - Perform work on multiple concurrent tasks with frequent interruptions. Initiative - Seeks increased responsibilities; Asks for and offers help when needed. Prioritizes tasks to meet agency needs. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgment - Exhibits sound judgment. Includes appropriate people in decision making process. Motivation - Measures self against standard of excellence. Demonstrates persistence and overcomes obstacles. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes schedules. Problem Solving - Identifies and resolves problems in a timely manner; Works well in team problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Completes work in a timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Technical Skills -Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively. Able to read and interpret written information. Education and/or Experience - Bachelor's degree (B.A.) from a four-year college or university in a health service field and at least two years of experience working with people with developmental disabilities. Additional education may substitute for experience on a year for year basis. Reasoning Skills - To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating. The ability to work independently in multiple settings. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports/correspondence and good communication and writing skills. Mathematical Skills - Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar or line graphs. Computer Skills - Must be knowledgeable about Internet software, Microsoft Office components including Word, Office, Excel and PowerPoint. Becomes knowledgeable and trained in the use of Therap for plan writing, event reporting and ongoing communication. Certifications, Licenses, Registrations - Must possess a valid NYS driver's license and an acceptable driving record. Successful completion of behavior intervention techniques, CPR/First Aid, and all other required training. Physical Demands - The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with a disability to perform the essential functions. - Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level frequently. - Must be able to independently lift and/or transfer, push or pull up to 50 lbs. No lifting restrictions. - Regularly required to sit for long periods of time, walk and stand. - Ability to physically intervene using Agency-endorsed behavior interventions. - Must have adequate vision, speaking and hearing ability, with or without correction, to be constantly aware of, detect, and able to respond to each individual's needs when not in immediate vicinity. - Talk or hear both in person and by telephone. - Specific vision abilities required include close vision, color vision, and ability to adjust focus. - Sit and use hands to finger, handle, or feel objects, tools, or controls. - Ability to ambulate; reach with hands and arms. - Ability to operate a computer and software programs. EXPECTATIONS Treat everyone with respect and dignity. . click apply for full job details
11/04/2026
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES - Facilitates the development and implementation of each person's program plan assigned to caseload. - Assure the completion and annual update of assessments as needed for the development of the plan. - Train, coach and monitor staff or other people responsible for implementing of the program plan. - Write skill acquisition and assist with development of behavior reduction plans with input from other professional staff and those assigned direct responsibility for implementation of the program sites. - Assure the accurate and consistent implementation of the program plan at designated program sites. - Monitor the individual's progress on a monthly basis with interventions as necessary to assure that progress. - Assure accurate and consistent communication with all members of the individual's team, including parents, guardians, professionals and those responsible for the implementation of the program plan. - Coordinate services with others for people assigned to program sites. - Assure all service provision meets regulatory requirements including the necessary paperwork being completed in a timely manner. - Monitor services provision to assure the individual's rights are not infringed upon without written justification and Human rights committee approval. - Demonstrate active participation in the management team through consistent meeting attendance and presentation; provision of direct services to model appropriate interactions; support to direct care staff; and provision of performance feedback to staff and their direct care supervisor. - Assure that each individual has an accurate and manageable record. Together with house management and staff, if appropriate, develop and implement training to assure active treatment. This includes a series of specific training components such as initial training, procedural reliability, and data reliability. - Assist with implementation of departmental and agency Consumer Satisfaction protocols. - Ensure that data collection procedures to be completed by those responsible for implementation of the program plan components are accurate. - Ensure that all program material necessary for implementation of the program plan are available and in good repair. - Develop and maintain records of tracking for training specifics. - Serve as On-Call Administrator as required. - Complete assignments outlined in the Agency and Residential Quality Improvement Program. - Serve as a member of committee as required or requested. - Act as presenter of information to the Behavior Intervention Committee, Human Rights Committee or other committee as requested and pertinent to individual caseload. - Attend all required meetings as deemed necessary by supervisory staff. - This position requires a two-week notice of voluntary resignation. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable the individual with a disability to perform the essential functions. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Changes approach/method to best fit the situation. Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities are covered when absent. Cost Consciousness - Conserves organizational resources. Customer Service - Manages difficult or emotional situations; Responds promptly to needs; Solicits feedback to improve service; Responds to requests for assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan. Design - Demonstrates attention to detail. Diversity - Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Flexibility - Perform work on multiple concurrent tasks with frequent interruptions. Initiative - Seeks increased responsibilities; Asks for and offers help when needed. Prioritizes tasks to meet agency needs. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgment - Exhibits sound judgment. Includes appropriate people in decision making process. Motivation - Measures self against standard of excellence. Demonstrates persistence and overcomes obstacles. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes schedules. Problem Solving - Identifies and resolves problems in a timely manner; Works well in team problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Completes work in a timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Technical Skills -Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively. Able to read and interpret written information. Education and/or Experience - Bachelor's degree (B.A.) from a four-year college or university in a health service field and at least two years of experience working with people with developmental disabilities. Additional education may substitute for experience on a year for year basis. Reasoning Skills - To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating. The ability to work independently in multiple settings. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports/correspondence and good communication and writing skills. Mathematical Skills - Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar or line graphs. Computer Skills - Must be knowledgeable about Internet software, Microsoft Office components including Word, Office, Excel and PowerPoint. Becomes knowledgeable and trained in the use of Therap for plan writing, event reporting and ongoing communication. Certifications, Licenses, Registrations - Must possess a valid NYS driver's license and an acceptable driving record. Successful completion of behavior intervention techniques, CPR/First Aid, and all other required training. Physical Demands - The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with a disability to perform the essential functions. - Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level frequently. - Must be able to independently lift and/or transfer, push or pull up to 50 lbs. No lifting restrictions. - Regularly required to sit for long periods of time, walk and stand. - Ability to physically intervene using Agency-endorsed behavior interventions. - Must have adequate vision, speaking and hearing ability, with or without correction, to be constantly aware of, detect, and able to respond to each individual's needs when not in immediate vicinity. - Talk or hear both in person and by telephone. - Specific vision abilities required include close vision, color vision, and ability to adjust focus. - Sit and use hands to finger, handle, or feel objects, tools, or controls. - Ability to ambulate; reach with hands and arms. - Ability to operate a computer and software programs. EXPECTATIONS Treat everyone with respect and dignity. . click apply for full job details
WORK LEADER
Southern Fabricators Polkton, North Carolina
Job Title: Work Leader Location: Polkton, NC Department: Manufacturing / Operations Reports To: Foreman / Production Supervisor Employment Type: Full-Time Position Overview The Work Leader is responsible for supporting daily departmental operations, coordinating production activities, and providing hands-on leadership to ensure work is completed safely, efficiently, and according to company quality standards. This position requires strong technical knowledge, leadership abilities, and the capability to maintain productivity, workflow, and departmental performance, particularly in the absence of a Foreman or Supervisor. The Work Leader serves as a resource for department employees by providing guidance, assisting with training, resolving operational challenges, and ensuring workstations have the necessary materials and assignments. This role also involves using company computer systems to monitor work orders, review production schedules, and support communication between departments. By promoting teamwork, accountability, safety, and continuous improvement, the Work Leader plays an essential role in supporting the overall success of Southern Fabricators. Responsibilities Coordinate daily departmental tasks and assignments to ensure efficient workflow and consistent production performance. Perform all duties at the highest skill level required within the department. Assume leadership responsibilities when the Foreman or Supervisor is unavailable. Provide guidance, motivation, and hands-on support to department employees. Utilize company systems, including M2M and other enterprise resource planning (ERP) software, to review open order reports, manage work orders, and support production scheduling. Operate company computers and laptops to access production information, generate reports, and monitor departmental activities. Ensure all workstations and production cells have the necessary work assignments, materials, and resources to meet production goals. Monitor production performance, identify inefficiencies, and assist with implementing continuous improvement initiatives. Promote and maintain a safe, organized, and productive work environment by following and reinforcing company safety standards. Assist with employee training, on-the-job instruction, troubleshooting, and compliance with established company procedures. Provide support to employees by answering questions, addressing operational concerns, and assisting with technical challenges. Monitor work quality and ensure completed tasks meet company standards and customer specifications. Communicate effectively with Planning, Quality, Maintenance, and other departments to maintain production workflow and resolve operational issues. Identify and report equipment malfunctions, material shortages, quality concerns, and production delays to the appropriate supervisor. Assist with prioritizing work orders and adjusting daily assignments to meet changing production requirements. Maintain accurate production information, work order updates, and departmental documentation as required. Lead by example by demonstrating professionalism, accountability, teamwork, and a strong commitment to company values. Maintain consistent attendance, punctuality, and productivity while supporting departmental performance. Qualifications Strong working knowledge of the department's operations, equipment, tools, and safety procedures. Demonstrated leadership ability, including experience guiding, mentoring, or training team members. Proficiency in using enterprise resource planning (ERP) systems or production tracking software, including M2M. Ability to operate a laptop or computer to generate reports, review open orders, and manage production information. Strong understanding of manufacturing processes, production workflow, and departmental quality standards. Excellent communication, organizational, and problem-solving skills. Ability to work independently, prioritize responsibilities, and make effective decisions under pressure. Strong mechanical or technical aptitude relevant to the assigned department. Ability to identify production challenges and assist with implementing practical solutions. Knowledge of workplace safety procedures and proper use of personal protective equipment (PPE). Ability to communicate effectively with employees, supervisors, and personnel from other departments. Ability to maintain accurate records and complete required production documentation. Physical ability to stand, walk, bend, reach, and perform tasks associated with departmental operations. Ability to lift up to 100 lbs. Strong commitment to teamwork, productivity, accountability, and maintaining a positive work environment. Preferred Qualifications Previous experience serving as a Work Leader, Lead Operator, or similar leadership position in a manufacturing environment. Experience working in metal fabrication or industrial manufacturing operations. Familiarity with M2M software, production scheduling, and work order management. Experience training employees and supporting on-the-job training (OJT) programs. Knowledge of continuous improvement practices, production performance metrics, and workflow optimization. Experience coordinating production activities across multiple workstations or manufacturing cells. Key Skills Strong leadership, technical knowledge, communication, and organizational skills are essential for coordinating departmental operations and supporting employee performance. The ability to use M2M and other production tracking systems allows the Work Leader to manage work orders, monitor production activities, and maintain an efficient workflow. Problem-solving, decision-making, and time management skills help address production challenges, prioritize assignments, and maintain productivity. Effective teamwork, safety awareness, and the ability to train and guide employees contribute to a positive, accountable, and productive manufacturing environment. These skills ensure the Work Leader can support departmental operations and maintain continuity when a Foreman or Supervisor is unavailable. Additional Note This position is not limited to the duties listed above. The Foreman or Supervisor may assign additional tasks as needed to support departmental operations, production requirements, and organizational objectives. Compensation details: 18-26 Hourly Wage PIf2f489114da0-1031
11/04/2026
Full time
Job Title: Work Leader Location: Polkton, NC Department: Manufacturing / Operations Reports To: Foreman / Production Supervisor Employment Type: Full-Time Position Overview The Work Leader is responsible for supporting daily departmental operations, coordinating production activities, and providing hands-on leadership to ensure work is completed safely, efficiently, and according to company quality standards. This position requires strong technical knowledge, leadership abilities, and the capability to maintain productivity, workflow, and departmental performance, particularly in the absence of a Foreman or Supervisor. The Work Leader serves as a resource for department employees by providing guidance, assisting with training, resolving operational challenges, and ensuring workstations have the necessary materials and assignments. This role also involves using company computer systems to monitor work orders, review production schedules, and support communication between departments. By promoting teamwork, accountability, safety, and continuous improvement, the Work Leader plays an essential role in supporting the overall success of Southern Fabricators. Responsibilities Coordinate daily departmental tasks and assignments to ensure efficient workflow and consistent production performance. Perform all duties at the highest skill level required within the department. Assume leadership responsibilities when the Foreman or Supervisor is unavailable. Provide guidance, motivation, and hands-on support to department employees. Utilize company systems, including M2M and other enterprise resource planning (ERP) software, to review open order reports, manage work orders, and support production scheduling. Operate company computers and laptops to access production information, generate reports, and monitor departmental activities. Ensure all workstations and production cells have the necessary work assignments, materials, and resources to meet production goals. Monitor production performance, identify inefficiencies, and assist with implementing continuous improvement initiatives. Promote and maintain a safe, organized, and productive work environment by following and reinforcing company safety standards. Assist with employee training, on-the-job instruction, troubleshooting, and compliance with established company procedures. Provide support to employees by answering questions, addressing operational concerns, and assisting with technical challenges. Monitor work quality and ensure completed tasks meet company standards and customer specifications. Communicate effectively with Planning, Quality, Maintenance, and other departments to maintain production workflow and resolve operational issues. Identify and report equipment malfunctions, material shortages, quality concerns, and production delays to the appropriate supervisor. Assist with prioritizing work orders and adjusting daily assignments to meet changing production requirements. Maintain accurate production information, work order updates, and departmental documentation as required. Lead by example by demonstrating professionalism, accountability, teamwork, and a strong commitment to company values. Maintain consistent attendance, punctuality, and productivity while supporting departmental performance. Qualifications Strong working knowledge of the department's operations, equipment, tools, and safety procedures. Demonstrated leadership ability, including experience guiding, mentoring, or training team members. Proficiency in using enterprise resource planning (ERP) systems or production tracking software, including M2M. Ability to operate a laptop or computer to generate reports, review open orders, and manage production information. Strong understanding of manufacturing processes, production workflow, and departmental quality standards. Excellent communication, organizational, and problem-solving skills. Ability to work independently, prioritize responsibilities, and make effective decisions under pressure. Strong mechanical or technical aptitude relevant to the assigned department. Ability to identify production challenges and assist with implementing practical solutions. Knowledge of workplace safety procedures and proper use of personal protective equipment (PPE). Ability to communicate effectively with employees, supervisors, and personnel from other departments. Ability to maintain accurate records and complete required production documentation. Physical ability to stand, walk, bend, reach, and perform tasks associated with departmental operations. Ability to lift up to 100 lbs. Strong commitment to teamwork, productivity, accountability, and maintaining a positive work environment. Preferred Qualifications Previous experience serving as a Work Leader, Lead Operator, or similar leadership position in a manufacturing environment. Experience working in metal fabrication or industrial manufacturing operations. Familiarity with M2M software, production scheduling, and work order management. Experience training employees and supporting on-the-job training (OJT) programs. Knowledge of continuous improvement practices, production performance metrics, and workflow optimization. Experience coordinating production activities across multiple workstations or manufacturing cells. Key Skills Strong leadership, technical knowledge, communication, and organizational skills are essential for coordinating departmental operations and supporting employee performance. The ability to use M2M and other production tracking systems allows the Work Leader to manage work orders, monitor production activities, and maintain an efficient workflow. Problem-solving, decision-making, and time management skills help address production challenges, prioritize assignments, and maintain productivity. Effective teamwork, safety awareness, and the ability to train and guide employees contribute to a positive, accountable, and productive manufacturing environment. These skills ensure the Work Leader can support departmental operations and maintain continuity when a Foreman or Supervisor is unavailable. Additional Note This position is not limited to the duties listed above. The Foreman or Supervisor may assign additional tasks as needed to support departmental operations, production requirements, and organizational objectives. Compensation details: 18-26 Hourly Wage PIf2f489114da0-1031
Data Center Field Operations Lead (Ashburn, VA)
EOS Washington, Washington DC
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead DC operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise, hyper-scale environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required) Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
11/04/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead DC operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise, hyper-scale environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required) Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Quality Technician1
Curry Supply Company Fort Worth, Texas
Basic Qualifications Education/Training: High School Diploma or equivalent S kill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient mechanical skills; proficient PC skills, including Microsoft Office software; demonstrated supervisory skills; proficient in teaching and training technicians; ability to draft detailed inspection procedures and reports. Working Conditions: Ability to stand, sit, bend, reach, climb, and lift items weighing 40 lbs. or less; operate heavy machinery, power tools, or equipment and work at elevated heights or in confined spaces. Experience : Experience and familiarity with Curry Supply products, production processes, and assembly procedures, or experience in Quality Control, ISO certification and audit procedures, or closely related experience. General Responsibilities The Quality Control Technician will cover quality of manufactured products and parts in support of all product lines and the entire manufacturing process as well as the full assembly of all product lines. This position is classified as safety sensitive. Successful candidates must comply with all company safety policies and procedures, including the company's drug- and alcohol-free workplace requirements. Individuals in this role are subject to pre-employment, random, post-incident, and reasonable suspicion drug and alcohol testing, consistent with applicable law and company policy. Violations of these policies may result in disciplinary action, up to and including termination of employment. Essential Duties Performs a variety of duties: Testing products for safety, capacities, compliance, and performance. Examining and investigating specific aspects and components of products in question. Compiling reports on findings and testing data gathered. Providing recommendations and advice to relevant stakeholders. Maintaining testing equipment regularly. Discussing findings with other team members. Implementing changes in testing protocols as required. Consulting with senior management about testing results. Reporting any issues through the appropriate channels. Recommending technical and procedural additions to test processes. Promotes cross training within the Quality Department to help support areas that may be shorthanded, willingness to learn and support quality efforts in all shop areas to work as one cohesive quality team. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company's compliance with all regulatory requirements. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel. Responds to inquiries relating to his/her area, or to requests from customers, other personnel, etc., within given time frames and within established policy. QUALITY TECHNICIAN II- Mid-Level (Typically one to three years of experience) Proficient in : Quality Assurance Expertise : Proficient knowledge and ability in applying quality principles. Quality Initiatives and Continuous Improvement : Experienced in leading quality initiatives, conducting root cause analysis, creating and issuing Supplier Corrective Action Requests (SCARs), developing inspection sheets and control plans, and performing gauge calibration to ensure product and process quality to drive continuous improvement. Independent and Collaborative Work : Capable of working independently to manage quality tasks while also training others and collaborating with cross-functional teams to resolve quality issues. Documentation and Administrative Skills : Skilled in drafting and revising quality procedures and maintaining compliance documentation, with proficiency in Microsoft Office. QUALITY TECHNCIAN III- Senior Level (Typically three to five plus years of experience) Master in: Facilitate Continuous Improvement Initiatives: Lead and guide team meetings to promote active participation and ensure alignment on decisions. Manage the Production Part Approval Process (PPAP): Ability to complete PPAPs to guarantee adherence to both customer and industry standards. Identify and Mitigate Process Risks: Facilitate Process Failure Mode and Effects Analysis (PFMEA) and proactively address potential failures. Leverage Certifications: Has achieved one or more relevant certifications. Demonstrated ability to apply knowledge from relevant certifications to drive quality improvements and maintain a high standard of work. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Curry Supply- All locations Equipment/Machines Computer Tape measure Calipers Micrometers Paint mil thickness gauge First Shift Compensation details: 22-25 Yearly Salary PIf975d5-
11/04/2026
Full time
Basic Qualifications Education/Training: High School Diploma or equivalent S kill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient mechanical skills; proficient PC skills, including Microsoft Office software; demonstrated supervisory skills; proficient in teaching and training technicians; ability to draft detailed inspection procedures and reports. Working Conditions: Ability to stand, sit, bend, reach, climb, and lift items weighing 40 lbs. or less; operate heavy machinery, power tools, or equipment and work at elevated heights or in confined spaces. Experience : Experience and familiarity with Curry Supply products, production processes, and assembly procedures, or experience in Quality Control, ISO certification and audit procedures, or closely related experience. General Responsibilities The Quality Control Technician will cover quality of manufactured products and parts in support of all product lines and the entire manufacturing process as well as the full assembly of all product lines. This position is classified as safety sensitive. Successful candidates must comply with all company safety policies and procedures, including the company's drug- and alcohol-free workplace requirements. Individuals in this role are subject to pre-employment, random, post-incident, and reasonable suspicion drug and alcohol testing, consistent with applicable law and company policy. Violations of these policies may result in disciplinary action, up to and including termination of employment. Essential Duties Performs a variety of duties: Testing products for safety, capacities, compliance, and performance. Examining and investigating specific aspects and components of products in question. Compiling reports on findings and testing data gathered. Providing recommendations and advice to relevant stakeholders. Maintaining testing equipment regularly. Discussing findings with other team members. Implementing changes in testing protocols as required. Consulting with senior management about testing results. Reporting any issues through the appropriate channels. Recommending technical and procedural additions to test processes. Promotes cross training within the Quality Department to help support areas that may be shorthanded, willingness to learn and support quality efforts in all shop areas to work as one cohesive quality team. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company's compliance with all regulatory requirements. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel. Responds to inquiries relating to his/her area, or to requests from customers, other personnel, etc., within given time frames and within established policy. QUALITY TECHNICIAN II- Mid-Level (Typically one to three years of experience) Proficient in : Quality Assurance Expertise : Proficient knowledge and ability in applying quality principles. Quality Initiatives and Continuous Improvement : Experienced in leading quality initiatives, conducting root cause analysis, creating and issuing Supplier Corrective Action Requests (SCARs), developing inspection sheets and control plans, and performing gauge calibration to ensure product and process quality to drive continuous improvement. Independent and Collaborative Work : Capable of working independently to manage quality tasks while also training others and collaborating with cross-functional teams to resolve quality issues. Documentation and Administrative Skills : Skilled in drafting and revising quality procedures and maintaining compliance documentation, with proficiency in Microsoft Office. QUALITY TECHNCIAN III- Senior Level (Typically three to five plus years of experience) Master in: Facilitate Continuous Improvement Initiatives: Lead and guide team meetings to promote active participation and ensure alignment on decisions. Manage the Production Part Approval Process (PPAP): Ability to complete PPAPs to guarantee adherence to both customer and industry standards. Identify and Mitigate Process Risks: Facilitate Process Failure Mode and Effects Analysis (PFMEA) and proactively address potential failures. Leverage Certifications: Has achieved one or more relevant certifications. Demonstrated ability to apply knowledge from relevant certifications to drive quality improvements and maintain a high standard of work. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Curry Supply- All locations Equipment/Machines Computer Tape measure Calipers Micrometers Paint mil thickness gauge First Shift Compensation details: 22-25 Yearly Salary PIf975d5-
Data Center Field Operations Lead (Ashburn, VA)
EOS Ashburn, Virginia
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead DC operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise, hyper-scale environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required) Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
11/04/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead DC operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise, hyper-scale environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required) Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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