Roxtec Inc. ( ) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly-averaging 30% annual growth over the past decade-and continues to set the standard for sealing performance worldwide. We are seeking an experienced Senior IT Technician who combines strong end-user support skills with a broad understanding of IT infrastructure and operations. This role is ideal for a hands-on IT generalist who enjoys solving technical problems, supporting users, managing systems, and contributing to cybersecurity and compliance initiatives. Experience with networking, firewalls, servers, Microsoft cloud technologies, and regulated environments is highly valued. This is an onsite position at our Tulsa facility. Essential Job Functions Provide technical support for end users, including troubleshooting hardware, software, network, and operating system issues. Administer and support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and other enterprise IT systems. Configure, deploy, and support computers, mobile devices, printers, and other IT-related equipment. Collaborate with global IT teams on infrastructure projects, system upgrades, security initiatives, and standardization efforts. Maintain user accounts, security groups, access permissions, and business system integrations. Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security best practices. Support compliance initiatives including CMMC, ITAR, cybersecurity audits, and other regulatory or certification requirements. (Any prior experience with CMMC is highly valued). Manage relationships with vendors and service providers, including equipment procurement and invoice approvals. Maintain accurate documentation of systems, processes, configurations, and asset inventories. Identify opportunities for automation, process improvement, and operational efficiency. Support Global IT services while serving as a trusted local IT resource for the site. Requirements Self-motivated, proactive, and capable of working independently in a fast-paced environment. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Excellent interpersonal, written, and verbal communication skills with the ability to provide professional support to users at all levels of the organization. Strong customer service mindset and a commitment to delivering a high-quality user experience. Ability to prioritize competing tasks while maintaining attention to detail and meeting deadlines. Demonstrated ability to work collaboratively with local and global IT teams. Must be able to travel domestically and/or internationally up to 10% of the time. Technical Qualifications Hands-on experience administering Microsoft Windows client and server operating systems. Experience with Microsoft 365 technologies, including Entra ID (Azure AD), Exchange Online, Teams, OneDrive, SharePoint, and Intune. Experience managing Active Directory, Group Policy, user identity, and access management. Experience supporting and troubleshooting network infrastructure, including switches, wireless networks, VPN connectivity, and firewalls. Experience with server administration, virtualization platforms, storage solutions, or related infrastructure technologies. Experience with endpoint management solutions, including Microsoft Endpoint Configuration Manager (ConfigMgr/SCCM), Intune, or similar platforms. Experience with mobile device management and supporting iOS and Android devices in a corporate environment. Experience with application deployment, software packaging, and operating system deployment. Education and Experience Bachelor's degree in Information Technology or related field preferred or equivalent years of experience Minimum of 3 years' experience Why Roxtec? Because Your Work-and Workplace-Matter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind . Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Physical Requirements Required to wear PPE as needed Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Lift / Carry / Push / Pull up to 50 lbs - Occasionally Sit - Continuously Climb / Crawl / Squat / Bend - Occasionally Crawl - Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder - Occasionally Travel via car, rail, air or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity more than 66% of the time NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIe9e52e7f4acf-3513
11/04/2026
Full time
Roxtec Inc. ( ) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly-averaging 30% annual growth over the past decade-and continues to set the standard for sealing performance worldwide. We are seeking an experienced Senior IT Technician who combines strong end-user support skills with a broad understanding of IT infrastructure and operations. This role is ideal for a hands-on IT generalist who enjoys solving technical problems, supporting users, managing systems, and contributing to cybersecurity and compliance initiatives. Experience with networking, firewalls, servers, Microsoft cloud technologies, and regulated environments is highly valued. This is an onsite position at our Tulsa facility. Essential Job Functions Provide technical support for end users, including troubleshooting hardware, software, network, and operating system issues. Administer and support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and other enterprise IT systems. Configure, deploy, and support computers, mobile devices, printers, and other IT-related equipment. Collaborate with global IT teams on infrastructure projects, system upgrades, security initiatives, and standardization efforts. Maintain user accounts, security groups, access permissions, and business system integrations. Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security best practices. Support compliance initiatives including CMMC, ITAR, cybersecurity audits, and other regulatory or certification requirements. (Any prior experience with CMMC is highly valued). Manage relationships with vendors and service providers, including equipment procurement and invoice approvals. Maintain accurate documentation of systems, processes, configurations, and asset inventories. Identify opportunities for automation, process improvement, and operational efficiency. Support Global IT services while serving as a trusted local IT resource for the site. Requirements Self-motivated, proactive, and capable of working independently in a fast-paced environment. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Excellent interpersonal, written, and verbal communication skills with the ability to provide professional support to users at all levels of the organization. Strong customer service mindset and a commitment to delivering a high-quality user experience. Ability to prioritize competing tasks while maintaining attention to detail and meeting deadlines. Demonstrated ability to work collaboratively with local and global IT teams. Must be able to travel domestically and/or internationally up to 10% of the time. Technical Qualifications Hands-on experience administering Microsoft Windows client and server operating systems. Experience with Microsoft 365 technologies, including Entra ID (Azure AD), Exchange Online, Teams, OneDrive, SharePoint, and Intune. Experience managing Active Directory, Group Policy, user identity, and access management. Experience supporting and troubleshooting network infrastructure, including switches, wireless networks, VPN connectivity, and firewalls. Experience with server administration, virtualization platforms, storage solutions, or related infrastructure technologies. Experience with endpoint management solutions, including Microsoft Endpoint Configuration Manager (ConfigMgr/SCCM), Intune, or similar platforms. Experience with mobile device management and supporting iOS and Android devices in a corporate environment. Experience with application deployment, software packaging, and operating system deployment. Education and Experience Bachelor's degree in Information Technology or related field preferred or equivalent years of experience Minimum of 3 years' experience Why Roxtec? Because Your Work-and Workplace-Matter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind . Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Physical Requirements Required to wear PPE as needed Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Lift / Carry / Push / Pull up to 50 lbs - Occasionally Sit - Continuously Climb / Crawl / Squat / Bend - Occasionally Crawl - Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder - Occasionally Travel via car, rail, air or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity more than 66% of the time NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIe9e52e7f4acf-3513
Job Title: Application Lead - Quality Engineering Lead (Test Lead) Location: Nashville (Remote) Duration: Contract - 10 months (through 8/31/27) with high chance of extension Pay Range: $60/hr - $69.28/hr (W2) Job ID: 411720 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Technical Delivery Lead to join our dynamic team. The ideal candidate will have strong experience in Service Virtualization (SmartBear ReadyAPI, WireMock), Java-based API development, databases, and technical project management and a proven ability to lead complex modernization and integration initiatives, deliver high-quality solutions, and manage stakeholders across enterprise programs. Responsibilities: Design, develop, and maintain service virtualization solutions using SmartBear ReadyAPI and WireMock. Virtualize REST/SOAP APIs and downstream dependencies to enable parallel development and early defect identification. Define reusable virtualization patterns, standards, test data strategies, and governance practices. Provide technical leadership for Java-based REST APIs and microservices, including design, integration, and troubleshooting. Conduct technical reviews, guide teams on API design and error handling, and perform root-cause analysis of integration issues. Ensure adherence to architecture, security, scalability, and engineering standards. Own technical execution and coordinate across application, architecture, QA, DevOps, infrastructure, and business teams. Identify risks, bottlenecks, and dependencies and drive mitigation to closure. Serve as the technical escalation point for application, API, virtualization, environment, and integration issues. Engage with client technology leaders, product owners, architects, and delivery stakeholders. Provide concise status reporting on progress, milestones, dependencies, risks, issues, and mitigation actions. Drive continuous improvement across API engineering, service virtualization, test automation, performance engineering, CI/CD integration, and delivery efficiency. Required Skills & Qualifications: Service Virtualization expertise with SmartBear ReadyAPI and WireMock. Proficiency in Java-based API development and microservices, with strong database knowledge. Technical project management with ability to lead cross-functional execution. Experience with performance testing and engineering practices. Strong stakeholder and client engagement, status reporting, and risk management. 8-10 years of relevant experience as a technical manager or lead. Preferred Skills: Performance testing and engineering using modern tools and methodologies. Delivery management for enterprise-scale programs. Client engagement and stakeholder management across business and technology teams. Role Logistics Work location: Nashville. Remote. Allocation: 100. Local candidates not required. Work authorization required. No visa sponsorship. Travel and expenses not covered by client. Education & Industry Minimum graduate degree or equivalent experience. Industry experience is preferred. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
11/04/2026
Full time
Job Title: Application Lead - Quality Engineering Lead (Test Lead) Location: Nashville (Remote) Duration: Contract - 10 months (through 8/31/27) with high chance of extension Pay Range: $60/hr - $69.28/hr (W2) Job ID: 411720 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Technical Delivery Lead to join our dynamic team. The ideal candidate will have strong experience in Service Virtualization (SmartBear ReadyAPI, WireMock), Java-based API development, databases, and technical project management and a proven ability to lead complex modernization and integration initiatives, deliver high-quality solutions, and manage stakeholders across enterprise programs. Responsibilities: Design, develop, and maintain service virtualization solutions using SmartBear ReadyAPI and WireMock. Virtualize REST/SOAP APIs and downstream dependencies to enable parallel development and early defect identification. Define reusable virtualization patterns, standards, test data strategies, and governance practices. Provide technical leadership for Java-based REST APIs and microservices, including design, integration, and troubleshooting. Conduct technical reviews, guide teams on API design and error handling, and perform root-cause analysis of integration issues. Ensure adherence to architecture, security, scalability, and engineering standards. Own technical execution and coordinate across application, architecture, QA, DevOps, infrastructure, and business teams. Identify risks, bottlenecks, and dependencies and drive mitigation to closure. Serve as the technical escalation point for application, API, virtualization, environment, and integration issues. Engage with client technology leaders, product owners, architects, and delivery stakeholders. Provide concise status reporting on progress, milestones, dependencies, risks, issues, and mitigation actions. Drive continuous improvement across API engineering, service virtualization, test automation, performance engineering, CI/CD integration, and delivery efficiency. Required Skills & Qualifications: Service Virtualization expertise with SmartBear ReadyAPI and WireMock. Proficiency in Java-based API development and microservices, with strong database knowledge. Technical project management with ability to lead cross-functional execution. Experience with performance testing and engineering practices. Strong stakeholder and client engagement, status reporting, and risk management. 8-10 years of relevant experience as a technical manager or lead. Preferred Skills: Performance testing and engineering using modern tools and methodologies. Delivery management for enterprise-scale programs. Client engagement and stakeholder management across business and technology teams. Role Logistics Work location: Nashville. Remote. Allocation: 100. Local candidates not required. Work authorization required. No visa sponsorship. Travel and expenses not covered by client. Education & Industry Minimum graduate degree or equivalent experience. Industry experience is preferred. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
11/04/2026
Full time
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
Perceptive Recruiting, LLC
Greenville, South Carolina
Job Description Job Description We are seeking a Senior Systems & Network Engineer for a full-time, onsite contract opportunity in Greenville, SC, lasting up to 12 months . This position requires 10+ years of hands-on enterprise infrastructure experience , with strong expertise in Windows Server administration, SQL Server clustering, VMware vSphere, Microsoft Azure, Active Directory Federation Services (ADFS), and PowerShell scripting. The ideal candidate will have extensive experience with Windows Server upgrades, server migrations, hybrid cloud environments, and complex infrastructure troubleshooting, along with the ability to collaborate effectively and share technical knowledge with other engineers. This is an opportunity to make an immediate impact within a well-established enterprise IT environment, contribute to infrastructure modernization initiatives, and collaborate with an experienced team of systems and network engineers. You'll work on challenging technical projects while helping strengthen the capabilities of the existing infrastructure team. Requirements & Skills 10+ years of hands-on enterprise systems engineering, network engineering, or infrastructure administration experience. Extensive experience with Windows Server 2012 R2, 2016, 2019, 2022, and/or 2025 , including in-place upgrades, server migrations, and production troubleshooting. Strong experience with Microsoft SQL Server , including SQL Server upgrades, clustering, and high-availability configurations. Hands-on experience with Windows Server Failover Clustering (WSFC) , cluster administration, and troubleshooting. Advanced knowledge of VMware vSphere , including ESXi, vCenter, virtualization management, and virtual machine migrations. Strong experience with Microsoft Azure , including Azure Virtual Machines, virtual networking, and hybrid cloud infrastructure. Expertise in Active Directory (AD), Group Policy (GPO), Active Directory Federation Services (ADFS) , and hybrid identity management with Microsoft Entra ID / Azure AD Connect. Proficiency in PowerShell scripting for infrastructure automation, administration, and troubleshooting. Experience administering and troubleshooting Cisco networking technologies, including switches, routers, and enterprise network connectivity. Knowledge of enterprise storage solutions, SAN storage, DNS, certificate management, and enterprise patch management. Experience with Microsoft 365 / Office 365, Exchange administration , email security, and spam filtering. Working experience administering and supporting Linux server environments. Strong understanding of enterprise infrastructure, high availability, disaster recovery, system security, and change management. Ability to independently diagnose and resolve complex technical issues across multiple infrastructure platforms. Strong communication and collaboration skills, with the ability to mentor engineers and share technical knowledge. Responsibilities Administer, maintain, troubleshoot, and upgrade enterprise Windows Server environments across physical, virtual, and hybrid infrastructure. Plan and execute Windows Server upgrades and migrations, including legacy server modernization and production system transitions. Support Microsoft SQL Server infrastructure, including SQL Server upgrades, Windows Server Failover Clustering, and high-availability configurations. Manage VMware vSphere environments, including ESXi hosts, vCenter, virtual machines, and virtualization performance. Administer Microsoft Azure infrastructure, including cloud-hosted virtual machines, networking, and hybrid connectivity. Configure, maintain, and troubleshoot Active Directory, Group Policy, ADFS, and Microsoft Entra ID synchronization. Develop and execute PowerShell scripts to automate administration tasks, improve efficiency, and streamline infrastructure operations. Support Cisco network infrastructure, including routing, switching, and network connectivity troubleshooting. Administer enterprise storage, DNS, certificate services, patching, and related infrastructure components. Support Microsoft 365, Exchange, email filtering, and Linux server environments. Troubleshoot complex server, network, virtualization, authentication, and infrastructure performance issues. Collaborate with a team of systems and networking professionals to execute infrastructure improvements, upgrades, and technical projects. Provide technical guidance, mentoring, and knowledge transfer to existing engineers. Develop and maintain technical documentation, migration plans, system configurations, and operational procedures. Recommend infrastructure improvements to enhance stability, security, scalability, and system performance.
11/04/2026
Full time
Job Description Job Description We are seeking a Senior Systems & Network Engineer for a full-time, onsite contract opportunity in Greenville, SC, lasting up to 12 months . This position requires 10+ years of hands-on enterprise infrastructure experience , with strong expertise in Windows Server administration, SQL Server clustering, VMware vSphere, Microsoft Azure, Active Directory Federation Services (ADFS), and PowerShell scripting. The ideal candidate will have extensive experience with Windows Server upgrades, server migrations, hybrid cloud environments, and complex infrastructure troubleshooting, along with the ability to collaborate effectively and share technical knowledge with other engineers. This is an opportunity to make an immediate impact within a well-established enterprise IT environment, contribute to infrastructure modernization initiatives, and collaborate with an experienced team of systems and network engineers. You'll work on challenging technical projects while helping strengthen the capabilities of the existing infrastructure team. Requirements & Skills 10+ years of hands-on enterprise systems engineering, network engineering, or infrastructure administration experience. Extensive experience with Windows Server 2012 R2, 2016, 2019, 2022, and/or 2025 , including in-place upgrades, server migrations, and production troubleshooting. Strong experience with Microsoft SQL Server , including SQL Server upgrades, clustering, and high-availability configurations. Hands-on experience with Windows Server Failover Clustering (WSFC) , cluster administration, and troubleshooting. Advanced knowledge of VMware vSphere , including ESXi, vCenter, virtualization management, and virtual machine migrations. Strong experience with Microsoft Azure , including Azure Virtual Machines, virtual networking, and hybrid cloud infrastructure. Expertise in Active Directory (AD), Group Policy (GPO), Active Directory Federation Services (ADFS) , and hybrid identity management with Microsoft Entra ID / Azure AD Connect. Proficiency in PowerShell scripting for infrastructure automation, administration, and troubleshooting. Experience administering and troubleshooting Cisco networking technologies, including switches, routers, and enterprise network connectivity. Knowledge of enterprise storage solutions, SAN storage, DNS, certificate management, and enterprise patch management. Experience with Microsoft 365 / Office 365, Exchange administration , email security, and spam filtering. Working experience administering and supporting Linux server environments. Strong understanding of enterprise infrastructure, high availability, disaster recovery, system security, and change management. Ability to independently diagnose and resolve complex technical issues across multiple infrastructure platforms. Strong communication and collaboration skills, with the ability to mentor engineers and share technical knowledge. Responsibilities Administer, maintain, troubleshoot, and upgrade enterprise Windows Server environments across physical, virtual, and hybrid infrastructure. Plan and execute Windows Server upgrades and migrations, including legacy server modernization and production system transitions. Support Microsoft SQL Server infrastructure, including SQL Server upgrades, Windows Server Failover Clustering, and high-availability configurations. Manage VMware vSphere environments, including ESXi hosts, vCenter, virtual machines, and virtualization performance. Administer Microsoft Azure infrastructure, including cloud-hosted virtual machines, networking, and hybrid connectivity. Configure, maintain, and troubleshoot Active Directory, Group Policy, ADFS, and Microsoft Entra ID synchronization. Develop and execute PowerShell scripts to automate administration tasks, improve efficiency, and streamline infrastructure operations. Support Cisco network infrastructure, including routing, switching, and network connectivity troubleshooting. Administer enterprise storage, DNS, certificate services, patching, and related infrastructure components. Support Microsoft 365, Exchange, email filtering, and Linux server environments. Troubleshoot complex server, network, virtualization, authentication, and infrastructure performance issues. Collaborate with a team of systems and networking professionals to execute infrastructure improvements, upgrades, and technical projects. Provide technical guidance, mentoring, and knowledge transfer to existing engineers. Develop and maintain technical documentation, migration plans, system configurations, and operational procedures. Recommend infrastructure improvements to enhance stability, security, scalability, and system performance.
Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 193 500.00 USD annually
11/04/2026
Full time
Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up virtualization design built on fully custom hardware, firmware, and applications. Our platform supports Intel, AMD, and Amazon's Graviton processors while setting industry standards for security and performance. The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our platforms support workloads requiring high-performance read/write access to massive local datasets, including relational and NoSQL databases, analytics engines, search platforms, and data warehousing systems that power state-of-the-art AI/ML infrastructure. This role offers unique opportunities to work across the full technology stack-from low-level hardware optimization to high-level frameworks. If you are passionate about solving complex performance optimization problems at massive scale while directly influencing product strategy, this position provides the perfect opportunity to make significant impact on the infrastructure powering modern cloud computing and AI/ML workloads. Key job responsibilities The ideal candidate is expected to have a solid understanding of computer science fundamentals and embedded concepts and expertise in C, C++, Java, Rust or similar development in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing is required. A day in the life We place a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal life. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, SANTA CLARA - 193 500.00 USD annually
Job Description Job Description Position : Senior Network Engineer Location : New York, NY - Hybrid Duration : Fulltime Job Description: Key point: Strong expertise in Linux networking, network testing automation, Kubernetes/ eBPF-based observability/ cloud-native network. " Testing and certifying network hardware to ensure optimal performance, reliability, and compliance. This role is crucial for maintaining the integrity and efficiency of the organization's network infrastructure. " The successful candidate should have hands-on experience in functional testing, with the ability to identify automation opportunities and develop automated test solutions. Mid-level Python and Ansible skills are required to create, maintain, and enhance test automation workflows, improve test coverage, and increase operational efficiency. " A combination of networking expertise, Linux proficiency, automation skills, Kubernetes operations, and eBPF observability to design, test, automate, and operate modern enterprises and cloud-native network infrastructures at scale. " Working knowledge of cybersecurity principles, CVE analysis, and network risk assessment. Ability to evaluate vulnerabilities, assess operational and business risk, and support remediation, patch certification, and security validation activities across enterprise network platforms. " This individual's focus will be on lab testing and certifications with particular focus on the campus/ branch/ WAN-MAN/ Data Center/ Low latency/ limited interoperability with network appliances (firewalls/ load balancers) " Rapid certification of patches/ SMU/ codes with particular focus but not limited to - Risk/ CVE driven events and rapid need for targeted & expedited certifications to ensure the given patch/ SMU/ code can be safely applied on production devices. " Interoperability with IP appliances like F5/ A10/ Fortinet/ SRX Load balancers and firewalls (MAB/ 802.1x, firewall & load balancers experience not necessary but a plus). " Proficiency with tools such as tcpdump, Wireshark, and Git, and the ability to develop automation using Python, Ansible, APIs, and Infrastructure-as-Code techniques. " Develop and design testing for various network hardware, including routers, switches. " Conduct Performance Tests: Perform performance tests to evaluate the functionality, speed, and reliability of network hardware. " Identify Issues: Detect and diagnose any hardware malfunctions, performance issues, or compatibility problems during testing. " Document and present recommendations and finding to the wider teams, including testing results and certifications. " He/ She will work on engineering standards and create best practice network documentation utilizing knowledge of industry and technical trends. " Providing guidance to the wider teams related to platforms and designs " This includes but is not limited to evaluating vendor offerings, collaborating with internal and external peers towards innova ting, and becoming also responsible for the software and hardware testing of all future code releases and drive decisions about testing improvements. " Creating and updating standards and configuration templates, tracking bugs and vulnerabilities and providing expert level support of the production environment. " Heavily engage with vendors to research, understand and communicate industry trends and upcoming products & features of interest and benefit to the BUs. " The Ideal candidate is one that has prior worked on network engineering designs and testing plus evaluated products within a network lab; but not a must. " The position is in NY, requires on site presence 3 4 days weekly. Experience: " Senior level, experienced, can lead projects and work independently. " 8 years of experience required with extensive experience with LAN/WAN network design, engineering, and code/ feature certification/ validation. " Experience with testing design and certification of products in LAB environments is highly desirable. " CCIE or at a min CCNP level experience. Skills Required: " Demonstrate knowledge of working with protocols such as OSPF, BGP, IGMP and PIM. " Experience with Cisco Platforms such as Catalyst and Nexus. " Knowledge of certification of new code, and bug Scrubs on IOS/ XE/ NXOS/ and limited XR. " Good foundation in Linux administration, networking, and automation. " Cloud-native networking concepts, including Kubernetes architecture, container networking (CNI), and operational tools such as kubectl. " Familiarity with eBPF-based networking and security, particularly platforms such as Cilium is major plus. This includes policy enforcement, observability, service load balancing, BGP integration, and troubleshooting using eBPF maps and kernel- level telemetry " Good knowledge of Python, Github. " Ansible playbooks authoring and how to integrate Ansible with ROBOT framework for seamless automation is beneficial. " Some proficiency in the ROBOT Framework is a big plus " Experience with Arista Platforms such as 7280, 7504, 7060 etc. " Experience developing strategies with multiple vendors. " Experienced with creating design documents for each certification which includes engineering guidelines. " Experience with Tools such as IXIA and / or Spirent to test and certify various designs and troubleshoot networks issues. " Excellent knowledge of IP Routing, BGP, OSPF, and layer2 protocols like Spanning-tree. " Understanding of network protocols, network platforms such as Cisco/Ari sta to design and troubleshoot new implementations. " Good protocol level understanding/ Wireshark. " Multicast: IGMPv2/3, PIM-SM, Static RP, RP-Anycast, MSDP. " IP Routing Platforms, ISR4k, ASR1K, Catalyst. " Cisco/ Arista Switching Platforms Catalyst switches. " strong knowledge of Switching and Switching mechanisms like CEF, TCAM. Skills Desired: " Experience with MAB/ Port Security/ NAC/ 802.1x/ QoS/ IPSec is desirable. " Understanding of new protocols being deployed intra and inter Data Center. " AWS (or Azure cloud equivalent) is desirable. " Data Center power and cooling, cabling 10/ 25G/ 40G/ 50G/ 100G. " Cloud computing, Virtualization industry standard and trends, server technologies a plus. " Router hardening technologies, DDoS mitigation, routing protocol encryption, SSH implementation, out-of-band network design, 802.1x, NAC, IPSec. " L2 and L3 QoS are a plus. Other Requirements: " Manage vendors, coordinate testing and evaluate PoC. " Possess ability to quickly and effectively interpret data. " Possess ability to perform very complex implementations with little or no guidance and/or oversight from a project manager. " Ability to work independently and within a global testing team environment. " Excellent verbal and written communication skills are a strong must - candidate must possess excellent business writing and presentation skills. " Ability to prioritize effectively with good time management skills. " Excellent interpersonal skills, strong logical and analytical skills " Deep sense of ownership/accountability / must think as an owner and be proactive is a huge must " Ability to move quickly and multitask in a fast-paced environment. " Stakeholder management and providing reports and overviews to both technical and non-technical senior management.
11/03/2026
Full time
Job Description Job Description Position : Senior Network Engineer Location : New York, NY - Hybrid Duration : Fulltime Job Description: Key point: Strong expertise in Linux networking, network testing automation, Kubernetes/ eBPF-based observability/ cloud-native network. " Testing and certifying network hardware to ensure optimal performance, reliability, and compliance. This role is crucial for maintaining the integrity and efficiency of the organization's network infrastructure. " The successful candidate should have hands-on experience in functional testing, with the ability to identify automation opportunities and develop automated test solutions. Mid-level Python and Ansible skills are required to create, maintain, and enhance test automation workflows, improve test coverage, and increase operational efficiency. " A combination of networking expertise, Linux proficiency, automation skills, Kubernetes operations, and eBPF observability to design, test, automate, and operate modern enterprises and cloud-native network infrastructures at scale. " Working knowledge of cybersecurity principles, CVE analysis, and network risk assessment. Ability to evaluate vulnerabilities, assess operational and business risk, and support remediation, patch certification, and security validation activities across enterprise network platforms. " This individual's focus will be on lab testing and certifications with particular focus on the campus/ branch/ WAN-MAN/ Data Center/ Low latency/ limited interoperability with network appliances (firewalls/ load balancers) " Rapid certification of patches/ SMU/ codes with particular focus but not limited to - Risk/ CVE driven events and rapid need for targeted & expedited certifications to ensure the given patch/ SMU/ code can be safely applied on production devices. " Interoperability with IP appliances like F5/ A10/ Fortinet/ SRX Load balancers and firewalls (MAB/ 802.1x, firewall & load balancers experience not necessary but a plus). " Proficiency with tools such as tcpdump, Wireshark, and Git, and the ability to develop automation using Python, Ansible, APIs, and Infrastructure-as-Code techniques. " Develop and design testing for various network hardware, including routers, switches. " Conduct Performance Tests: Perform performance tests to evaluate the functionality, speed, and reliability of network hardware. " Identify Issues: Detect and diagnose any hardware malfunctions, performance issues, or compatibility problems during testing. " Document and present recommendations and finding to the wider teams, including testing results and certifications. " He/ She will work on engineering standards and create best practice network documentation utilizing knowledge of industry and technical trends. " Providing guidance to the wider teams related to platforms and designs " This includes but is not limited to evaluating vendor offerings, collaborating with internal and external peers towards innova ting, and becoming also responsible for the software and hardware testing of all future code releases and drive decisions about testing improvements. " Creating and updating standards and configuration templates, tracking bugs and vulnerabilities and providing expert level support of the production environment. " Heavily engage with vendors to research, understand and communicate industry trends and upcoming products & features of interest and benefit to the BUs. " The Ideal candidate is one that has prior worked on network engineering designs and testing plus evaluated products within a network lab; but not a must. " The position is in NY, requires on site presence 3 4 days weekly. Experience: " Senior level, experienced, can lead projects and work independently. " 8 years of experience required with extensive experience with LAN/WAN network design, engineering, and code/ feature certification/ validation. " Experience with testing design and certification of products in LAB environments is highly desirable. " CCIE or at a min CCNP level experience. Skills Required: " Demonstrate knowledge of working with protocols such as OSPF, BGP, IGMP and PIM. " Experience with Cisco Platforms such as Catalyst and Nexus. " Knowledge of certification of new code, and bug Scrubs on IOS/ XE/ NXOS/ and limited XR. " Good foundation in Linux administration, networking, and automation. " Cloud-native networking concepts, including Kubernetes architecture, container networking (CNI), and operational tools such as kubectl. " Familiarity with eBPF-based networking and security, particularly platforms such as Cilium is major plus. This includes policy enforcement, observability, service load balancing, BGP integration, and troubleshooting using eBPF maps and kernel- level telemetry " Good knowledge of Python, Github. " Ansible playbooks authoring and how to integrate Ansible with ROBOT framework for seamless automation is beneficial. " Some proficiency in the ROBOT Framework is a big plus " Experience with Arista Platforms such as 7280, 7504, 7060 etc. " Experience developing strategies with multiple vendors. " Experienced with creating design documents for each certification which includes engineering guidelines. " Experience with Tools such as IXIA and / or Spirent to test and certify various designs and troubleshoot networks issues. " Excellent knowledge of IP Routing, BGP, OSPF, and layer2 protocols like Spanning-tree. " Understanding of network protocols, network platforms such as Cisco/Ari sta to design and troubleshoot new implementations. " Good protocol level understanding/ Wireshark. " Multicast: IGMPv2/3, PIM-SM, Static RP, RP-Anycast, MSDP. " IP Routing Platforms, ISR4k, ASR1K, Catalyst. " Cisco/ Arista Switching Platforms Catalyst switches. " strong knowledge of Switching and Switching mechanisms like CEF, TCAM. Skills Desired: " Experience with MAB/ Port Security/ NAC/ 802.1x/ QoS/ IPSec is desirable. " Understanding of new protocols being deployed intra and inter Data Center. " AWS (or Azure cloud equivalent) is desirable. " Data Center power and cooling, cabling 10/ 25G/ 40G/ 50G/ 100G. " Cloud computing, Virtualization industry standard and trends, server technologies a plus. " Router hardening technologies, DDoS mitigation, routing protocol encryption, SSH implementation, out-of-band network design, 802.1x, NAC, IPSec. " L2 and L3 QoS are a plus. Other Requirements: " Manage vendors, coordinate testing and evaluate PoC. " Possess ability to quickly and effectively interpret data. " Possess ability to perform very complex implementations with little or no guidance and/or oversight from a project manager. " Ability to work independently and within a global testing team environment. " Excellent verbal and written communication skills are a strong must - candidate must possess excellent business writing and presentation skills. " Ability to prioritize effectively with good time management skills. " Excellent interpersonal skills, strong logical and analytical skills " Deep sense of ownership/accountability / must think as an owner and be proactive is a huge must " Ability to move quickly and multitask in a fast-paced environment. " Stakeholder management and providing reports and overviews to both technical and non-technical senior management.
General Dynamics Mission Systems, Inc
Mc Leansville, North Carolina
Job Description Job Description Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities Bachelor's degree in Computer Science, a related field or equivalent combination of education and relevant work experience is required plus a minimum of 8 years of relevant experience; or Master's degree plus 6 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. Responsibilities for this Position Are you ready for an exciting career as a Network & Systems Engineer supporting our Nation's prestigious cyber initiatives? Do you want to challenge your networking skills and knowledge by supporting multiple Communities of Interests? If so, General Dynamics Mission Systems (GDMS) has an exciting career opportunity for you as a Senior Network & Systems Engineer for the Information Technology - Limited Access Area (LAA) Team as part of Engineering Support Services. This position is a primary role as a Network Engineer, with a secondary focus as a Systems Engineer. In this role as a Senior Network & Systems Engineer you will: Provide day-to-day communication/network security operation and maintenance of multiple secure network infrastructures such as SIPRNet. Design, develop, build, and test network engineering solutions as part of a team that introduces new technologies and/or improves existing technologies in compliance with established project management processes. Lead major project initiatives and develop configurations using expertise in routing protocols, firewalls, datacenter protocols, security requirements and network virtualization. Troubleshoot, develop and design network architectures consisting of multilevel access and multilevel security platforms. Configure, install, and troubleshoot Cisco routers, switches, VOIP systems, video teleconferencing, and various other network and telecommunication components. Analyze and determine corrective action for secure data communications networks. Implement US government COMSEC/NIST standards and practices. Program, install, load, and troubleshoot KG-175 TACLANE Encryptors. Install new software, troubleshoot, grant permissions to applications. Day-to-day support of server services by performing server administration for physical and virtual server operating systems and configuring, maintaining and troubleshooting of both physical and virtual. Perform OS and vendor software patching on servers and monitor physical and virtual servers performance using monitoring tools. What you bring to our team: A Bachelor's degree in systems engineering, a related specialized area or field and a minimum of 8 years of relevant experience or a Master's degree plus a minimum of 6 years of relevant experience. You may also bring equivalent relevant experience and certifications. CCNP preferred, at minimum CCNA. Considered to be expert and an authority in discipline. Experience with Cisco/Palo Alto Network Infrastructure Components including: Cisco Catalyst and Nexus Data Center Switches. Cisco ISR and ASR Platform Routers. UCS Virtualization. Cisco ASA / FTD Security Appliances. Palo Alto NGFW. Experience in the fielding and operations of TACLANE Encrypters. Experience with the following: Extensive demonstrated experience and ability in working with TCP/IP as it relates to Subnetting, DHCP, DNS, security, Packet Analysis / Troubleshooting. Demonstrated experience in deploying, working with and troubleshooting Firewall Systems, Policies and ACLs. Experience with AAA systems including Radius, LDAP, TACACS and Cisco ISE. Experience with Cisco ISE for 802.1x. Experience with BGP. Understand PKI. Familiarity with compliance controls: STIGs/CIS Benchmarks, NIST SP 800-171/800-53, Cybersecurity Maturity Model Certification (CMMC), System Security Plans. Experience with implementing Linux/Windows security controls to maintain system compliance. Experience working within the requirements of a change management system. Proficient with Tenable Nessus, Splunk. Proficient creating/modifying Microsoft Visio network diagrams. Experience with vSphere and or Hyper-V. Assured Compliance Assessment Solution (ACAS) certification or able to obtain within a short period. Endpoint Security Solution (ESS) certification or able to obtain within a short period. What sets you apart: Experience with CORA inspections. Experience with Teramind. An advanced knowledge of RedHat Linux, Windows Server, and/or VMware vSphere. Subject Matter Expert in researching and troubleshooting complex technical issues. Ability to engineer with system security as number one priority. Ability to quickly grasp and adopt new technologies while continuously developing yourself. Handle all levels of support with ability to collaborate and communicate with those of varying levels of technical skill. Ability to multi-task, attention to detail, and strong motivational skills. Strong analytical and problem-solving skills from a variety of viewpoints. Identifies opportunities to apply AI for continuous improvement and innovation. What else you should know: Department of Defense Secret clearance required at time of hire. Applicants selected for the Senior Network & Systems Engineer position will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Applicant must meet DoD 8570.1 certification requirements for IAT-II or higher. You must complete CompTIA Security+ certification minimum within 6 months of hire. NOTE: This position is ON SITE at our McLeansville, NC Location.
11/03/2026
Full time
Job Description Job Description Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities Bachelor's degree in Computer Science, a related field or equivalent combination of education and relevant work experience is required plus a minimum of 8 years of relevant experience; or Master's degree plus 6 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. Responsibilities for this Position Are you ready for an exciting career as a Network & Systems Engineer supporting our Nation's prestigious cyber initiatives? Do you want to challenge your networking skills and knowledge by supporting multiple Communities of Interests? If so, General Dynamics Mission Systems (GDMS) has an exciting career opportunity for you as a Senior Network & Systems Engineer for the Information Technology - Limited Access Area (LAA) Team as part of Engineering Support Services. This position is a primary role as a Network Engineer, with a secondary focus as a Systems Engineer. In this role as a Senior Network & Systems Engineer you will: Provide day-to-day communication/network security operation and maintenance of multiple secure network infrastructures such as SIPRNet. Design, develop, build, and test network engineering solutions as part of a team that introduces new technologies and/or improves existing technologies in compliance with established project management processes. Lead major project initiatives and develop configurations using expertise in routing protocols, firewalls, datacenter protocols, security requirements and network virtualization. Troubleshoot, develop and design network architectures consisting of multilevel access and multilevel security platforms. Configure, install, and troubleshoot Cisco routers, switches, VOIP systems, video teleconferencing, and various other network and telecommunication components. Analyze and determine corrective action for secure data communications networks. Implement US government COMSEC/NIST standards and practices. Program, install, load, and troubleshoot KG-175 TACLANE Encryptors. Install new software, troubleshoot, grant permissions to applications. Day-to-day support of server services by performing server administration for physical and virtual server operating systems and configuring, maintaining and troubleshooting of both physical and virtual. Perform OS and vendor software patching on servers and monitor physical and virtual servers performance using monitoring tools. What you bring to our team: A Bachelor's degree in systems engineering, a related specialized area or field and a minimum of 8 years of relevant experience or a Master's degree plus a minimum of 6 years of relevant experience. You may also bring equivalent relevant experience and certifications. CCNP preferred, at minimum CCNA. Considered to be expert and an authority in discipline. Experience with Cisco/Palo Alto Network Infrastructure Components including: Cisco Catalyst and Nexus Data Center Switches. Cisco ISR and ASR Platform Routers. UCS Virtualization. Cisco ASA / FTD Security Appliances. Palo Alto NGFW. Experience in the fielding and operations of TACLANE Encrypters. Experience with the following: Extensive demonstrated experience and ability in working with TCP/IP as it relates to Subnetting, DHCP, DNS, security, Packet Analysis / Troubleshooting. Demonstrated experience in deploying, working with and troubleshooting Firewall Systems, Policies and ACLs. Experience with AAA systems including Radius, LDAP, TACACS and Cisco ISE. Experience with Cisco ISE for 802.1x. Experience with BGP. Understand PKI. Familiarity with compliance controls: STIGs/CIS Benchmarks, NIST SP 800-171/800-53, Cybersecurity Maturity Model Certification (CMMC), System Security Plans. Experience with implementing Linux/Windows security controls to maintain system compliance. Experience working within the requirements of a change management system. Proficient with Tenable Nessus, Splunk. Proficient creating/modifying Microsoft Visio network diagrams. Experience with vSphere and or Hyper-V. Assured Compliance Assessment Solution (ACAS) certification or able to obtain within a short period. Endpoint Security Solution (ESS) certification or able to obtain within a short period. What sets you apart: Experience with CORA inspections. Experience with Teramind. An advanced knowledge of RedHat Linux, Windows Server, and/or VMware vSphere. Subject Matter Expert in researching and troubleshooting complex technical issues. Ability to engineer with system security as number one priority. Ability to quickly grasp and adopt new technologies while continuously developing yourself. Handle all levels of support with ability to collaborate and communicate with those of varying levels of technical skill. Ability to multi-task, attention to detail, and strong motivational skills. Strong analytical and problem-solving skills from a variety of viewpoints. Identifies opportunities to apply AI for continuous improvement and innovation. What else you should know: Department of Defense Secret clearance required at time of hire. Applicants selected for the Senior Network & Systems Engineer position will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Applicant must meet DoD 8570.1 certification requirements for IAT-II or higher. You must complete CompTIA Security+ certification minimum within 6 months of hire. NOTE: This position is ON SITE at our McLeansville, NC Location.
Job Description Job Description SECURITY CLEARANCE: TS/SCI with both Polygraphs is required POSITION: Senior Network Engineer REQUISITION: KEY-NE3-03.080626) LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: Provides Network support that requires system level design, architecture or enterprise security and security boundaries, datacenter virtualization, CAN/MAN/LAN infrastructure packet capture software, TCP/IP protocol stack, routing/switching protocols, stateful firewalls, and L3/L4 access controls. • (U) Cisco IOS, CatOS, NxOS, filter and access control, Ciscoworks, TACACS+, ASA, FWSM, HP Openview, Cisco routers, Cisco Switches, F5/Cisco load balancers, Infiniband, Juniper, FiberChannel (FC) SAN, and VPN (IPSEC) • (U) Physical installation and configuration and troubleshooting of network routers, switches, load balancers and security devices. • (U) Strong knowledge of TCP/IP protocol stack and routing and switching protocols. • (U) Strong working knowledge of L2/L3 protocols. • (U) Strong working knowledge of stateful firewalls, and L3 access controls. • (U) Working knowledge of Atlassian Tool Suite. • (U) Able to support on-call requirements. • (U) Able to work in live call environment and utilize remedy and/or other ticketing system to track tasking. • (U) Virtualization products; VMWare and Solaris containers. LCAT QUALIFICATIONS: CERTIFICATION: DoD 8570 IAT Level II Certification EXPERIENCE: • Bachelor's degree + 8 years minimum experience, OR • No Degree + 10 years minimum experience, OR • 8 (eight) years demonstrable experience in network engineering (LAN), architecture, monitoring, security, and protection. Must have datacenter network design and architecture experience to include installation and configuration of Cisco routers, switches, firewalls, and IPSEC virtual private networks. • 2 (two) years of additional relevant experience may be substituted for a bachelor's degree. NOTE: Bachelor's degree in related discipline from an accredited college or university is required. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/03/2026
Full time
Job Description Job Description SECURITY CLEARANCE: TS/SCI with both Polygraphs is required POSITION: Senior Network Engineer REQUISITION: KEY-NE3-03.080626) LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: Provides Network support that requires system level design, architecture or enterprise security and security boundaries, datacenter virtualization, CAN/MAN/LAN infrastructure packet capture software, TCP/IP protocol stack, routing/switching protocols, stateful firewalls, and L3/L4 access controls. • (U) Cisco IOS, CatOS, NxOS, filter and access control, Ciscoworks, TACACS+, ASA, FWSM, HP Openview, Cisco routers, Cisco Switches, F5/Cisco load balancers, Infiniband, Juniper, FiberChannel (FC) SAN, and VPN (IPSEC) • (U) Physical installation and configuration and troubleshooting of network routers, switches, load balancers and security devices. • (U) Strong knowledge of TCP/IP protocol stack and routing and switching protocols. • (U) Strong working knowledge of L2/L3 protocols. • (U) Strong working knowledge of stateful firewalls, and L3 access controls. • (U) Working knowledge of Atlassian Tool Suite. • (U) Able to support on-call requirements. • (U) Able to work in live call environment and utilize remedy and/or other ticketing system to track tasking. • (U) Virtualization products; VMWare and Solaris containers. LCAT QUALIFICATIONS: CERTIFICATION: DoD 8570 IAT Level II Certification EXPERIENCE: • Bachelor's degree + 8 years minimum experience, OR • No Degree + 10 years minimum experience, OR • 8 (eight) years demonstrable experience in network engineering (LAN), architecture, monitoring, security, and protection. Must have datacenter network design and architecture experience to include installation and configuration of Cisco routers, switches, firewalls, and IPSEC virtual private networks. • 2 (two) years of additional relevant experience may be substituted for a bachelor's degree. NOTE: Bachelor's degree in related discipline from an accredited college or university is required. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Manager, Modern Workplace Architecture / / Great leadership in place / Strong benefits and bonus This Jobot Job is hosted by: Joseph Sipocz Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $180,000 - $210,000 per year A bit about us: Our client is a large, established organization focused on technology innovation, operational excellence, and delivering a secure, seamless digital workplace experience. The organization is investing in modernizing its enterprise technology environment, improving endpoint management, strengthening cybersecurity, and integrating emerging technologies to enhance employee productivity. This is an opportunity to join a forward-thinking technology organization in a senior leadership role, driving enterprise-wide workplace architecture, engineering standards, and modernization initiatives across a complex environment. Why join us? Top tier benefits Good vacation / time off package 401K / match HSA match Hybrid - remote is possible, but will require travel 20-40% bonus - total compensation is around $250,000 (+/-) annually Tons of growth Other fun things: Enterprise-Wide Impact: Lead the strategy and architecture behind the technology employees rely on every day. Technology Modernization: Drive initiatives involving Windows endpoint engineering, cloud-based device management, virtualization, and digital employee experience. AI & Innovation: Help integrate AI capabilities into everyday workflows to improve productivity and the employee experience. Leadership Opportunity: Lead and develop a high-performing engineering organization while collaborating with cybersecurity, infrastructure, and business leaders. Strategic Ownership: Influence technology roadmaps, enterprise standards, vendor relationships, and large-scale modernization programs. Hybrid Flexibility: Work in a hybrid environment with three days per week onsite at a designated office. Job Details Responsibilities Lead the end-to-end strategy, architecture, and engineering of the enterprise modern workplace environment, ensuring security, scalability, reliability, and alignment with business priorities. Provide technical leadership and accountability for endpoint, mobility, workstation engineering, and virtualization platforms. Own Windows workstation architecture and lifecycle management, including enterprise imaging, configuration standards, build processes, and device deployment. Lead Microsoft Intune and Windows Autopilot strategy, including device configuration, compliance policies, and automated device provisioning. Oversee enterprise software packaging, distribution, and deployment to ensure secure and consistent application delivery. Establish hardware, operating system, endpoint configuration, and identity integration standards across the organization. -Develop and execute patch and release management strategies to maintain security, compliance, and system reliability while minimizing business disruption. Lead endpoint security engineering, including encryption, endpoint protection, and compliance controls. Oversee mobility engineering and virtual desktop platforms, including Azure Virtual Desktop (AVD) and VMware Horizon. Drive the selection and implementation of Digital Employee Experience (DEX) tools to monitor performance, identify issues proactively, and improve the employee experience. Evaluate emerging technologies through proof-of-concept initiatives and pilot programs. Identify opportunities to incorporate AI capabilities into the workplace environment and improve employee productivity. Establish architecture standards, engineering practices, governance processes, documentation, and performance metrics. Provide technical oversight for major initiatives involving Windows 11, endpoint modernization, virtual desktop transformation, and device lifecycle programs. Manage technology vendors, managed service providers, contracts, licensing, budgets, and cost optimization. Serve as the escalation point for complex endpoint, virtualization, and workplace technology issues. Lead, mentor, and develop a high-performing engineering team, fostering accountability, technical excellence, and continuous improvement. Collaborate with IT and business stakeholders to drive adoption, improve service reliability, and deliver a customer-centric workplace experience. Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 10+ years of experience in end-user technology engineering, architecture, or related IT infrastructure leadership. At least 3-5 years of management experience. Proven experience defining and implementing enterprise technology standards, architectures, and roadmaps. Strong technical background in hardware standards, operating systems, software distribution, and endpoint management. Experience with Office 365, plug-in management, and virtual client-side environments. Demonstrated ability to manage vendors, budgets, technology deployments, and cross-functional initiatives. Strong leadership, communication, analytical, and problem-solving skills. Preferred Qualifications Experience in the utilities industry or another highly regulated environment. Relevant certifications, such as Microsoft Certified: Endpoint Administrator Expert, ITIL, or equivalent. Experience with Digital Employee Experience tools, virtualization, and modern device management platforms such as Microsoft Intune or SCCM. Ideal Candidate The ideal candidate is a hands-on technology leader who combines enterprise architecture expertise with strong people management and strategic execution skills. They can set the long-term vision for a modern workplace while overseeing the engineering standards, security controls, integrations, and modernization initiatives required to deliver a reliable, secure, and productive employee technology experience. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
11/03/2026
Full time
Senior Manager, Modern Workplace Architecture / / Great leadership in place / Strong benefits and bonus This Jobot Job is hosted by: Joseph Sipocz Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $180,000 - $210,000 per year A bit about us: Our client is a large, established organization focused on technology innovation, operational excellence, and delivering a secure, seamless digital workplace experience. The organization is investing in modernizing its enterprise technology environment, improving endpoint management, strengthening cybersecurity, and integrating emerging technologies to enhance employee productivity. This is an opportunity to join a forward-thinking technology organization in a senior leadership role, driving enterprise-wide workplace architecture, engineering standards, and modernization initiatives across a complex environment. Why join us? Top tier benefits Good vacation / time off package 401K / match HSA match Hybrid - remote is possible, but will require travel 20-40% bonus - total compensation is around $250,000 (+/-) annually Tons of growth Other fun things: Enterprise-Wide Impact: Lead the strategy and architecture behind the technology employees rely on every day. Technology Modernization: Drive initiatives involving Windows endpoint engineering, cloud-based device management, virtualization, and digital employee experience. AI & Innovation: Help integrate AI capabilities into everyday workflows to improve productivity and the employee experience. Leadership Opportunity: Lead and develop a high-performing engineering organization while collaborating with cybersecurity, infrastructure, and business leaders. Strategic Ownership: Influence technology roadmaps, enterprise standards, vendor relationships, and large-scale modernization programs. Hybrid Flexibility: Work in a hybrid environment with three days per week onsite at a designated office. Job Details Responsibilities Lead the end-to-end strategy, architecture, and engineering of the enterprise modern workplace environment, ensuring security, scalability, reliability, and alignment with business priorities. Provide technical leadership and accountability for endpoint, mobility, workstation engineering, and virtualization platforms. Own Windows workstation architecture and lifecycle management, including enterprise imaging, configuration standards, build processes, and device deployment. Lead Microsoft Intune and Windows Autopilot strategy, including device configuration, compliance policies, and automated device provisioning. Oversee enterprise software packaging, distribution, and deployment to ensure secure and consistent application delivery. Establish hardware, operating system, endpoint configuration, and identity integration standards across the organization. -Develop and execute patch and release management strategies to maintain security, compliance, and system reliability while minimizing business disruption. Lead endpoint security engineering, including encryption, endpoint protection, and compliance controls. Oversee mobility engineering and virtual desktop platforms, including Azure Virtual Desktop (AVD) and VMware Horizon. Drive the selection and implementation of Digital Employee Experience (DEX) tools to monitor performance, identify issues proactively, and improve the employee experience. Evaluate emerging technologies through proof-of-concept initiatives and pilot programs. Identify opportunities to incorporate AI capabilities into the workplace environment and improve employee productivity. Establish architecture standards, engineering practices, governance processes, documentation, and performance metrics. Provide technical oversight for major initiatives involving Windows 11, endpoint modernization, virtual desktop transformation, and device lifecycle programs. Manage technology vendors, managed service providers, contracts, licensing, budgets, and cost optimization. Serve as the escalation point for complex endpoint, virtualization, and workplace technology issues. Lead, mentor, and develop a high-performing engineering team, fostering accountability, technical excellence, and continuous improvement. Collaborate with IT and business stakeholders to drive adoption, improve service reliability, and deliver a customer-centric workplace experience. Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 10+ years of experience in end-user technology engineering, architecture, or related IT infrastructure leadership. At least 3-5 years of management experience. Proven experience defining and implementing enterprise technology standards, architectures, and roadmaps. Strong technical background in hardware standards, operating systems, software distribution, and endpoint management. Experience with Office 365, plug-in management, and virtual client-side environments. Demonstrated ability to manage vendors, budgets, technology deployments, and cross-functional initiatives. Strong leadership, communication, analytical, and problem-solving skills. Preferred Qualifications Experience in the utilities industry or another highly regulated environment. Relevant certifications, such as Microsoft Certified: Endpoint Administrator Expert, ITIL, or equivalent. Experience with Digital Employee Experience tools, virtualization, and modern device management platforms such as Microsoft Intune or SCCM. Ideal Candidate The ideal candidate is a hands-on technology leader who combines enterprise architecture expertise with strong people management and strategic execution skills. They can set the long-term vision for a modern workplace while overseeing the engineering standards, security controls, integrations, and modernization initiatives required to deliver a reliable, secure, and productive employee technology experience. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Associate Systems Engineer (Infrastructure) To help support and improve the Farm Bureau Family of Companies IT infrastructure. Working under the guidance of senior engineers, you will assist with installing, configuring, monitoring, and maintaining server, storage, virtualization, and core Windows services. This role focuses on learning standard infrastructure practices, following change control processes, documenting procedures, and resolving routine issues to keep systems reliable, secure, and available for business operations. Assist with day-to-day administration and support of server, virtualization, storage, and core infrastructure services under the guidance of senior engineers. Monitor system health, capacity, and alerts; perform initial troubleshooting and escalate issues following established procedures. Support routine operational tasks such as patching, backups, user/group administration, and service requests in accordance with security standards. Required Bachelor's degree in computer science, information technology, engineering, or related field required, or equivalent practical experience may be considered. Minimum 2 to 4 years of experience (internship, co-op, or employment) supporting infrastructure, systems administration, or help desk/IT operations. Working knowledge of Windows operating systems; basic understanding of networking concepts required. Ability to follow change control and operational procedures, with attention to detail and a focus on reliability. Preferred Familiarity with VMware, basic storage concepts, and/or PowerShell; relevant certifications (e.g., CompTIA Network+, Security+, or Microsoft) are a plus. Note: This is a Hybrid position working both Remotely from the State of Michigan, and three days per week On-site at the Farm Bureau Center located in Lansing, Michigan. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI880c10e4b5-
11/02/2026
Full time
Associate Systems Engineer (Infrastructure) To help support and improve the Farm Bureau Family of Companies IT infrastructure. Working under the guidance of senior engineers, you will assist with installing, configuring, monitoring, and maintaining server, storage, virtualization, and core Windows services. This role focuses on learning standard infrastructure practices, following change control processes, documenting procedures, and resolving routine issues to keep systems reliable, secure, and available for business operations. Assist with day-to-day administration and support of server, virtualization, storage, and core infrastructure services under the guidance of senior engineers. Monitor system health, capacity, and alerts; perform initial troubleshooting and escalate issues following established procedures. Support routine operational tasks such as patching, backups, user/group administration, and service requests in accordance with security standards. Required Bachelor's degree in computer science, information technology, engineering, or related field required, or equivalent practical experience may be considered. Minimum 2 to 4 years of experience (internship, co-op, or employment) supporting infrastructure, systems administration, or help desk/IT operations. Working knowledge of Windows operating systems; basic understanding of networking concepts required. Ability to follow change control and operational procedures, with attention to detail and a focus on reliability. Preferred Familiarity with VMware, basic storage concepts, and/or PowerShell; relevant certifications (e.g., CompTIA Network+, Security+, or Microsoft) are a plus. Note: This is a Hybrid position working both Remotely from the State of Michigan, and three days per week On-site at the Farm Bureau Center located in Lansing, Michigan. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI880c10e4b5-
Date Posted: 2026-10-01 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: TS/SCI with Polygraph Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. We have an exciting opportunity for a Senior. Platform DevOps Engineer, supporting one of our premier programs in the business unit where you will be working with a cross-disciplinary team of Platform engineers and Systems Administrators leading the industry in ground systems solutions. This role entails the design, development, implementation, integration, and sustainment of our compute, network, and storage infrastructure. The position also focuses on platform modernization by incorporating emerging technologies to optimize performance and efficiency. Utilizing DevOps/DevSecOps methodologies, tools, and automation, the role is critical in streamlining processes, enhancing collaboration, and accelerating software release cycles. As part of the team, you will contribute to the development and operational environments of a large-scale program that supports a critical national asset, ensuring its reliability and innovation in line with mission objectives. Note This position will be filled onsite at the RTX Facility in Aurora CO. What You Will Do Platform Development and Optimization: Contribute to the architecture, design, integration, and support of platform and infrastructure environments across build, integration & test, and production stages. Focus on ensuring these environments are optimized for performance, reliability, and scalability within cloud-based ecosystems Best Practices and Automation: Utilize industry and company best practices to enhance scalability, consistency, and infrastructure efficiency, while reducing deployment time and automating configuration management processes Cross-Team Collaboration: Work closely with software engineers, data scientists, and other agile development teams to design and implement resilient and scalable platform solutions Security and Compliance Integration: Embed security and compliance measures into the platform, including services like encryption and access management Operational Support: Provide ongoing operational support to maintain the stability, functionality, and performance of the platform Qualifications You Must Have Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a Minimum of 5 years of related work experience RedHat Linux Expertise: Proven experience in the installation, configuration, and maintenance of RedHat Linux operating systems. Experience implementing infrastructure/platform pipelines resulting in deployed services (CI/CD) Automation Tools Proficiency: Experience with automation frameworks such as Terraform, Ansible, and Chef to streamline infrastructure deployment and management DoD 8570 IAT Level II Certification: Must meet Department of Defense 8570 Information Assurance Technical (IAT) Level II requirements, such as holding a Security+ CE or equivalent certification. Active and Current TS/SCI with CI Poly security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Infrastructure Expertise: background in managing and troubleshooting servers, networks, storage, and virtualization technologies DevSecOps Framework: Proficiency in developing, testing, and delivering applications within a DevSecOps framework Cyber knowledge and system implementation / Design decomposition Containerization and Infrastructure Design: Proficiency in designing, implementing, and integrating platform infrastructure services using containerization technologies such as Kubernetes, Docker, and/or Podman Experience with CI/CD Tools: Hands-on experience in deploying, configuring, and supporting CI/CD pipeline tools such as Jira, Confluence, Jenkins, Artifactory, GitLab and Helm COTS/FOSS Products: Experience in installation, configuration, and integration of Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) products What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Aurora, CO We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/01/2026
Full time
Date Posted: 2026-10-01 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: TS/SCI with Polygraph Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. We have an exciting opportunity for a Senior. Platform DevOps Engineer, supporting one of our premier programs in the business unit where you will be working with a cross-disciplinary team of Platform engineers and Systems Administrators leading the industry in ground systems solutions. This role entails the design, development, implementation, integration, and sustainment of our compute, network, and storage infrastructure. The position also focuses on platform modernization by incorporating emerging technologies to optimize performance and efficiency. Utilizing DevOps/DevSecOps methodologies, tools, and automation, the role is critical in streamlining processes, enhancing collaboration, and accelerating software release cycles. As part of the team, you will contribute to the development and operational environments of a large-scale program that supports a critical national asset, ensuring its reliability and innovation in line with mission objectives. Note This position will be filled onsite at the RTX Facility in Aurora CO. What You Will Do Platform Development and Optimization: Contribute to the architecture, design, integration, and support of platform and infrastructure environments across build, integration & test, and production stages. Focus on ensuring these environments are optimized for performance, reliability, and scalability within cloud-based ecosystems Best Practices and Automation: Utilize industry and company best practices to enhance scalability, consistency, and infrastructure efficiency, while reducing deployment time and automating configuration management processes Cross-Team Collaboration: Work closely with software engineers, data scientists, and other agile development teams to design and implement resilient and scalable platform solutions Security and Compliance Integration: Embed security and compliance measures into the platform, including services like encryption and access management Operational Support: Provide ongoing operational support to maintain the stability, functionality, and performance of the platform Qualifications You Must Have Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a Minimum of 5 years of related work experience RedHat Linux Expertise: Proven experience in the installation, configuration, and maintenance of RedHat Linux operating systems. Experience implementing infrastructure/platform pipelines resulting in deployed services (CI/CD) Automation Tools Proficiency: Experience with automation frameworks such as Terraform, Ansible, and Chef to streamline infrastructure deployment and management DoD 8570 IAT Level II Certification: Must meet Department of Defense 8570 Information Assurance Technical (IAT) Level II requirements, such as holding a Security+ CE or equivalent certification. Active and Current TS/SCI with CI Poly security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Infrastructure Expertise: background in managing and troubleshooting servers, networks, storage, and virtualization technologies DevSecOps Framework: Proficiency in developing, testing, and delivering applications within a DevSecOps framework Cyber knowledge and system implementation / Design decomposition Containerization and Infrastructure Design: Proficiency in designing, implementing, and integrating platform infrastructure services using containerization technologies such as Kubernetes, Docker, and/or Podman Experience with CI/CD Tools: Hands-on experience in deploying, configuring, and supporting CI/CD pipeline tools such as Jira, Confluence, Jenkins, Artifactory, GitLab and Helm COTS/FOSS Products: Experience in installation, configuration, and integration of Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) products What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Aurora, CO We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Roxtec Inc. ( ) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly-averaging 30% annual growth over the past decade-and continues to set the standard for sealing performance worldwide. We are seeking an experienced Senior IT Technician who combines strong end-user support skills with a broad understanding of IT infrastructure and operations. This role is ideal for a hands-on IT generalist who enjoys solving technical problems, supporting users, managing systems, and contributing to cybersecurity and compliance initiatives. Experience with networking, firewalls, servers, Microsoft cloud technologies, and regulated environments is highly valued. This is an onsite position at our Tulsa facility. Essential Job Functions Provide technical support for end users, including troubleshooting hardware, software, network, and operating system issues. Administer and support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and other enterprise IT systems. Configure, deploy, and support computers, mobile devices, printers, and other IT-related equipment. Collaborate with global IT teams on infrastructure projects, system upgrades, security initiatives, and standardization efforts. Maintain user accounts, security groups, access permissions, and business system integrations. Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security best practices. Support compliance initiatives including CMMC, ITAR, cybersecurity audits, and other regulatory or certification requirements. (Any prior experience with CMMC is highly valued). Manage relationships with vendors and service providers, including equipment procurement and invoice approvals. Maintain accurate documentation of systems, processes, configurations, and asset inventories. Identify opportunities for automation, process improvement, and operational efficiency. Support Global IT services while serving as a trusted local IT resource for the site. Requirements Self-motivated, proactive, and capable of working independently in a fast-paced environment. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Excellent interpersonal, written, and verbal communication skills with the ability to provide professional support to users at all levels of the organization. Strong customer service mindset and a commitment to delivering a high-quality user experience. Ability to prioritize competing tasks while maintaining attention to detail and meeting deadlines. Demonstrated ability to work collaboratively with local and global IT teams. Must be able to travel domestically and/or internationally up to 10% of the time. Technical Qualifications Hands-on experience administering Microsoft Windows client and server operating systems. Experience with Microsoft 365 technologies, including Entra ID (Azure AD), Exchange Online, Teams, OneDrive, SharePoint, and Intune. Experience managing Active Directory, Group Policy, user identity, and access management. Experience supporting and troubleshooting network infrastructure, including switches, wireless networks, VPN connectivity, and firewalls. Experience with server administration, virtualization platforms, storage solutions, or related infrastructure technologies. Experience with endpoint management solutions, including Microsoft Endpoint Configuration Manager (ConfigMgr/SCCM), Intune, or similar platforms. Experience with mobile device management and supporting iOS and Android devices in a corporate environment. Experience with application deployment, software packaging, and operating system deployment. Education and Experience Bachelor's degree in Information Technology or related field preferred or equivalent years of experience Minimum of 3 years' experience Why Roxtec? Because Your Work-and Workplace-Matter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind . Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Physical Requirements Required to wear PPE as needed Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Lift / Carry / Push / Pull up to 50 lbs - Occasionally Sit - Continuously Climb / Crawl / Squat / Bend - Occasionally Crawl - Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder - Occasionally Travel via car, rail, air or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity more than 66% of the time NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIaba5b1224f1b-3513
11/01/2026
Full time
Roxtec Inc. ( ) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly-averaging 30% annual growth over the past decade-and continues to set the standard for sealing performance worldwide. We are seeking an experienced Senior IT Technician who combines strong end-user support skills with a broad understanding of IT infrastructure and operations. This role is ideal for a hands-on IT generalist who enjoys solving technical problems, supporting users, managing systems, and contributing to cybersecurity and compliance initiatives. Experience with networking, firewalls, servers, Microsoft cloud technologies, and regulated environments is highly valued. This is an onsite position at our Tulsa facility. Essential Job Functions Provide technical support for end users, including troubleshooting hardware, software, network, and operating system issues. Administer and support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and other enterprise IT systems. Configure, deploy, and support computers, mobile devices, printers, and other IT-related equipment. Collaborate with global IT teams on infrastructure projects, system upgrades, security initiatives, and standardization efforts. Maintain user accounts, security groups, access permissions, and business system integrations. Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security best practices. Support compliance initiatives including CMMC, ITAR, cybersecurity audits, and other regulatory or certification requirements. (Any prior experience with CMMC is highly valued). Manage relationships with vendors and service providers, including equipment procurement and invoice approvals. Maintain accurate documentation of systems, processes, configurations, and asset inventories. Identify opportunities for automation, process improvement, and operational efficiency. Support Global IT services while serving as a trusted local IT resource for the site. Requirements Self-motivated, proactive, and capable of working independently in a fast-paced environment. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Excellent interpersonal, written, and verbal communication skills with the ability to provide professional support to users at all levels of the organization. Strong customer service mindset and a commitment to delivering a high-quality user experience. Ability to prioritize competing tasks while maintaining attention to detail and meeting deadlines. Demonstrated ability to work collaboratively with local and global IT teams. Must be able to travel domestically and/or internationally up to 10% of the time. Technical Qualifications Hands-on experience administering Microsoft Windows client and server operating systems. Experience with Microsoft 365 technologies, including Entra ID (Azure AD), Exchange Online, Teams, OneDrive, SharePoint, and Intune. Experience managing Active Directory, Group Policy, user identity, and access management. Experience supporting and troubleshooting network infrastructure, including switches, wireless networks, VPN connectivity, and firewalls. Experience with server administration, virtualization platforms, storage solutions, or related infrastructure technologies. Experience with endpoint management solutions, including Microsoft Endpoint Configuration Manager (ConfigMgr/SCCM), Intune, or similar platforms. Experience with mobile device management and supporting iOS and Android devices in a corporate environment. Experience with application deployment, software packaging, and operating system deployment. Education and Experience Bachelor's degree in Information Technology or related field preferred or equivalent years of experience Minimum of 3 years' experience Why Roxtec? Because Your Work-and Workplace-Matter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind . Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Physical Requirements Required to wear PPE as needed Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Lift / Carry / Push / Pull up to 50 lbs - Occasionally Sit - Continuously Climb / Crawl / Squat / Bend - Occasionally Crawl - Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder - Occasionally Travel via car, rail, air or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity more than 66% of the time NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIaba5b1224f1b-3513
Job Description Job Description Simpatico Systems is a team of engineers who align our goals with our customers' organizational objectives, delivering IT, cybersecurity, cloud, networking, and low-voltage solutions. We design systems that are simple, effective, affordable, and results-driven. We take the time to understand each client's business needs and provide customized technology solutions that drive success. Most importantly: We enjoy solving complex technology challenges and building lasting relationships with our customers. Simpatico Systems was formed in 2013 through the merger of Ironfish Technologies and Business Audio Environments (BAE). With more than 40 years of combined experience delivering exceptional service, our team is dedicated to innovation, growth, and customer success. As we continue expanding into new markets, we are seeking talented professionals who are passionate about technology and thrive in a fast-paced MSP environment. Our Opportunity The Tier 2 Escalation Technician serves as a senior technical resource within the Operations Team, handling advanced support issues escalated from the helpdesk. This role requires a highly experienced IT professional with strong networking expertise, extensive troubleshooting capabilities, and previous Managed Service Provider (MSP) experience. You will work directly with clients, vendors, and internal engineering teams to diagnose and resolve complex infrastructure, server, cloud, security, and networking issues while helping drive continuous improvement across the service desk. What You'll Do Act as the primary escalation point for the helpdesk Troubleshoot and resolve advanced networking, server, workstation, and cloud-related issues Manage incidents from escalation through resolution while maintaining exceptional customer communication Support Microsoft 365, Azure, Windows Server, Active Directory, and virtualization platforms Diagnose and resolve VPN, firewall, switching, routing, DNS, DHCP, and wireless networking issues Perform root cause analysis and identify recurring issues to improve service delivery Assist with infrastructure projects, migrations, and upgrades Provide onsite and remote support for SMB and enterprise clients Create and maintain technical documentation, SOPs, and knowledge base articles Mentor and train helpdesk technicians on troubleshooting methodology and best practices Collaborate with engineers and project teams on complex technical issues Participate in on-call rotation as required Required Qualifications 5+ years of IT support experience 3+ years working in a Managed Service Provider (MSP) environment Strong understanding of networking fundamentals, including: TCP/IP VLANs Routing and Switching Wireless Networking DNS DHCP VPN Technologies Firewall Management Advanced troubleshooting skills across Windows environments Experience supporting Microsoft 365 and Exchange Online Strong knowledge of Active Directory, Group Policy, and Azure AD/Entra ID Experience with virtualization technologies such as VMware and Hyper-V Ability to troubleshoot complex technical issues independently Exceptional verbal and written communication skills Proven ability to manage multiple priorities in a fast-paced environment Strong customer service and client relationship skills Valid driver's license and reliable transportation Preferred Qualifications Microsoft Certifications (MS-102, AZ-104, AZ-700, AZ-802, MD-102, etc.) CompTIA Network+, Security+, or equivalent certifications Unifi,Fortinet, Cisco, or Meraki experience ConnectWise Manage and Automate experience Experience supporting enterprise networking environments ITIL Foundations certification Cybersecurity experience and knowledge of security best practices Experience with backup and disaster recovery solutions What You'll Get Competitive salary based on experience Performance-based bonus opportunities Comprehensive medical, dental, and vision benefits Paid time off and holidays Company-sponsored training and certification reimbursement Career advancement opportunities Collaborative and team-oriented culture Opportunity to work with cutting-edge technologies and a diverse client base Job Type Full-Time Schedule Monday through Friday On-call rotation required Occasional after-hours maintenance support Salary Range $65,000 - $85,000+ DOE Why Join Simpatico Systems? We're looking for a seasoned technical professional who enjoys solving difficult problems, mentoring others, and delivering exceptional service. If you thrive in an MSP environment, enjoy networking and infrastructure technologies, and want a clear path toward engineering or leadership roles, we'd love to talk with you.
09/30/2026
Full time
Job Description Job Description Simpatico Systems is a team of engineers who align our goals with our customers' organizational objectives, delivering IT, cybersecurity, cloud, networking, and low-voltage solutions. We design systems that are simple, effective, affordable, and results-driven. We take the time to understand each client's business needs and provide customized technology solutions that drive success. Most importantly: We enjoy solving complex technology challenges and building lasting relationships with our customers. Simpatico Systems was formed in 2013 through the merger of Ironfish Technologies and Business Audio Environments (BAE). With more than 40 years of combined experience delivering exceptional service, our team is dedicated to innovation, growth, and customer success. As we continue expanding into new markets, we are seeking talented professionals who are passionate about technology and thrive in a fast-paced MSP environment. Our Opportunity The Tier 2 Escalation Technician serves as a senior technical resource within the Operations Team, handling advanced support issues escalated from the helpdesk. This role requires a highly experienced IT professional with strong networking expertise, extensive troubleshooting capabilities, and previous Managed Service Provider (MSP) experience. You will work directly with clients, vendors, and internal engineering teams to diagnose and resolve complex infrastructure, server, cloud, security, and networking issues while helping drive continuous improvement across the service desk. What You'll Do Act as the primary escalation point for the helpdesk Troubleshoot and resolve advanced networking, server, workstation, and cloud-related issues Manage incidents from escalation through resolution while maintaining exceptional customer communication Support Microsoft 365, Azure, Windows Server, Active Directory, and virtualization platforms Diagnose and resolve VPN, firewall, switching, routing, DNS, DHCP, and wireless networking issues Perform root cause analysis and identify recurring issues to improve service delivery Assist with infrastructure projects, migrations, and upgrades Provide onsite and remote support for SMB and enterprise clients Create and maintain technical documentation, SOPs, and knowledge base articles Mentor and train helpdesk technicians on troubleshooting methodology and best practices Collaborate with engineers and project teams on complex technical issues Participate in on-call rotation as required Required Qualifications 5+ years of IT support experience 3+ years working in a Managed Service Provider (MSP) environment Strong understanding of networking fundamentals, including: TCP/IP VLANs Routing and Switching Wireless Networking DNS DHCP VPN Technologies Firewall Management Advanced troubleshooting skills across Windows environments Experience supporting Microsoft 365 and Exchange Online Strong knowledge of Active Directory, Group Policy, and Azure AD/Entra ID Experience with virtualization technologies such as VMware and Hyper-V Ability to troubleshoot complex technical issues independently Exceptional verbal and written communication skills Proven ability to manage multiple priorities in a fast-paced environment Strong customer service and client relationship skills Valid driver's license and reliable transportation Preferred Qualifications Microsoft Certifications (MS-102, AZ-104, AZ-700, AZ-802, MD-102, etc.) CompTIA Network+, Security+, or equivalent certifications Unifi,Fortinet, Cisco, or Meraki experience ConnectWise Manage and Automate experience Experience supporting enterprise networking environments ITIL Foundations certification Cybersecurity experience and knowledge of security best practices Experience with backup and disaster recovery solutions What You'll Get Competitive salary based on experience Performance-based bonus opportunities Comprehensive medical, dental, and vision benefits Paid time off and holidays Company-sponsored training and certification reimbursement Career advancement opportunities Collaborative and team-oriented culture Opportunity to work with cutting-edge technologies and a diverse client base Job Type Full-Time Schedule Monday through Friday On-call rotation required Occasional after-hours maintenance support Salary Range $65,000 - $85,000+ DOE Why Join Simpatico Systems? We're looking for a seasoned technical professional who enjoys solving difficult problems, mentoring others, and delivering exceptional service. If you thrive in an MSP environment, enjoy networking and infrastructure technologies, and want a clear path toward engineering or leadership roles, we'd love to talk with you.
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
09/28/2026
Full time
Job Description Job Description We're looking for a Network Security Engineer to help strengthen and modernize the network and security infrastructure behind Cinch Home Services. You'll work hands-on across Zero Trust, SD-WAN, cloud networking, wireless, VPNs, and secure remote access, while troubleshooting complex issues and helping shape secure, reliable solutions. It's a great opportunity to work across a broad technology environment and play a meaningful role in how our infrastructure continues to evolve. Essential Responsibilities Contribute to the design of secure network architectures (zero trust, micro-segmentation, DMZ, WAN security, secure remote access) Implement and maintain security measures across IT infrastructure, support automation of security testing, and monitor systems for threats. Support cloud network security architecture (Azure, AWS) configuring security groups, firewalls, and private endpoints. Participate in reviews of application/network designs to help identify security gaps. Assist in evaluating security technologies and provide recommendations to senior staff. Support the development and enforcement of security policies and procedures. Maintain solid knowledge of security principles, practices, and technologies, including encryption, authentication, authorization, and network security. Perform regular security assessments, vulnerability scanning, and penetration testing to identify and help mitigate risks. Troubleshoot network and communication problems related to local wired, wireless, and wide-area networks. Work with project teams to understand requirements, help formulate networking solutions, and support implementation. Assist in analyzing, designing, and documenting wired/wireless network architectures to support new technology, business solutions, and new locations. Provide support for network users, partners, and third-party vendors. Respond to network outages. Perform other duties as assigned. Experience and Qualifications 2-4 years of progressive experience supporting network routing, switching, and wireless in an enterprise environment. Solid understanding of network design, topology, and integrated security. Cato/Cisco/Ruckus platform experience a plus (Wi-Fi, security, routers, switches). Experience with installation and configuration of network devices. Ability to troubleshoot network communications to the transport layer. Familiarity with SD-WAN and cloud networking technologies. Experience with Cato Networks a plus. Understanding of IPsec and SSL VPN. Exposure to business continuity and disaster recovery best practices. Familiarity with virtualization technology. Working knowledge of networking diagnostic, monitoring, and analysis tools. Exposure to datacenter technologies, including servers, storage, and data center facilities (power, cooling, cabling). Education Bachelor's degree preferred. CCNA or equivalent certification preferred.
Intelligent Network & Communication Systems
Grand Blanc, Michigan
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
09/07/2026
Full time
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
