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Senior Archer IRM Developer / Analyst (Contract-to-Hire)
Blue Star Partners LLC Columbus, Ohio
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
11/05/2026
Full time
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
Security Operations Center Manager
Brinks
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/05/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Data Center Engineer
LAUNCHTECH Colorado Springs, Colorado
Job Description Job Description Data Center Engineer Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. Ready to put your data center knowledge to work in a role that directly supports national defense? This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your technical expertise keeps mission-critical data center infrastructure running at peak performance. What You'll Be Doing Be responsible for the operations, maintenance, and monitoring of the Data Center and supporting infrastructure, including drawings schematics of the center to detail what equipment is installed. Be responsible for oversight and management ensuring compliance with TIA-942 specifications and IT Mission Support Facilities design guidelines and ensuring Operations Management functions are executed IAW established standards and SOPs (backup schedules, authorized maintenance activities, configuration freeze control/Mission Assurance). Operate, monitor, maintain, and respond to abnormal conditions in the facility when infrastructure systems, such as, electrical and mechanical exhibit out of threshold conditions. Prepare plans and documents related to the data center expansion and additions, including rack layouts and elevations. Have administrative duties that include planning for capacity changes, and ensure compliance with government regulations and operation requirements Be assigned as the point of contact for all projects impacting Data Centers. Be responsible for having a general Knowledge of electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. Be responsible for customer care support and might include escorting personnel through the data center on tours and coordinating with other organizations. Be responsible to mitigate risks of downtime and coordinate with MDA customers to offer support services for data and systems. Data Center Managers will research in order to identify trends in data centers and stay current with future innovation. Maintain the Data Center access control lists; coordinating with management and tenant points of contact in vetting future members, ongoing maintenance by adding and removing current user access. Provide Occupant Emergency Organization (OEO) support for the Data Center and attached work areas through the Block Captain Program. Duties include meetings with Emergency Management, maintenance of personnel rosters, and dissemination of safety information. Adhere to and assist in enforcing Information Technology Services Change, Change management and Asset Management best practices The successful candidate will: Have be able to work with little supervision Have the willingness to learn new technologies Have a strong commitment to a team environment Be able to quickly adapt to new situations Have strong communication skills What You Bring Basic Requirements: Must have 6, or more, months of directly related experience Must have, or obtain, an active DoW Secret Security Clearance Desired Requirements: Have experience using Remedy software Have experience supporting a DoD customer Have a current DoD 8570.01 IAT Level II, or higher, Certification Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role offers a data center professional the opportunity to grow their expertise while supporting mission-critical infrastructure at the heart of the nation's missile defense enterprise. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual obligation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR vypydno2fH
11/04/2026
Full time
Job Description Job Description Data Center Engineer Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. Ready to put your data center knowledge to work in a role that directly supports national defense? This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your technical expertise keeps mission-critical data center infrastructure running at peak performance. What You'll Be Doing Be responsible for the operations, maintenance, and monitoring of the Data Center and supporting infrastructure, including drawings schematics of the center to detail what equipment is installed. Be responsible for oversight and management ensuring compliance with TIA-942 specifications and IT Mission Support Facilities design guidelines and ensuring Operations Management functions are executed IAW established standards and SOPs (backup schedules, authorized maintenance activities, configuration freeze control/Mission Assurance). Operate, monitor, maintain, and respond to abnormal conditions in the facility when infrastructure systems, such as, electrical and mechanical exhibit out of threshold conditions. Prepare plans and documents related to the data center expansion and additions, including rack layouts and elevations. Have administrative duties that include planning for capacity changes, and ensure compliance with government regulations and operation requirements Be assigned as the point of contact for all projects impacting Data Centers. Be responsible for having a general Knowledge of electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. Be responsible for customer care support and might include escorting personnel through the data center on tours and coordinating with other organizations. Be responsible to mitigate risks of downtime and coordinate with MDA customers to offer support services for data and systems. Data Center Managers will research in order to identify trends in data centers and stay current with future innovation. Maintain the Data Center access control lists; coordinating with management and tenant points of contact in vetting future members, ongoing maintenance by adding and removing current user access. Provide Occupant Emergency Organization (OEO) support for the Data Center and attached work areas through the Block Captain Program. Duties include meetings with Emergency Management, maintenance of personnel rosters, and dissemination of safety information. Adhere to and assist in enforcing Information Technology Services Change, Change management and Asset Management best practices The successful candidate will: Have be able to work with little supervision Have the willingness to learn new technologies Have a strong commitment to a team environment Be able to quickly adapt to new situations Have strong communication skills What You Bring Basic Requirements: Must have 6, or more, months of directly related experience Must have, or obtain, an active DoW Secret Security Clearance Desired Requirements: Have experience using Remedy software Have experience supporting a DoD customer Have a current DoD 8570.01 IAT Level II, or higher, Certification Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role offers a data center professional the opportunity to grow their expertise while supporting mission-critical infrastructure at the heart of the nation's missile defense enterprise. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual obligation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR vypydno2fH
DCEO Chief Engineer, ADC InfraOps DCEO
Amazon Data Services, Inc. Plain City, Ohio
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
11/03/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
Data Center Chief Engineer , DCEO
Amazon Data Services, Inc. Hampton, Georgia
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager, interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The Chief Engineer directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed Perform root cause analysis of equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Provide training and guidance to Engineering Operations Technicians Ensure all safety procedures are adhered to by vendor and Amazon staff Ensure all security procedures are adhered to by vendor and Amazon staff Utilize internal CMMS to manage building workflows Communicate complex technical information to a non-technical audience Using Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling. Instruct others on scheduling, ticketing, and providing mentorship in developing solutions. Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Push or pull heavy objects into position Work in a noisy environment Work at depths, such as under raised floors This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - Experience reading and writing procedures, technical documents, and engineering drawings - 4+ years of data center experience including industrial electrical and mechanical systems - 4+ years of administrative experience including Microsoft Office products - Experience leading technical teams through daily operations, maintenance evolutions, and complex troubleshooting PREFERRED QUALIFICATIONS - Experience in construction or project management - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment - Associates or higher in engineering field or mechanical or electrical trades - PMP, Lean Six Sigma, or equivalent certifications - Training-lead informal training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Hampton - 111 100.00 USD annually
11/03/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager, interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The Chief Engineer directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed Perform root cause analysis of equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Provide training and guidance to Engineering Operations Technicians Ensure all safety procedures are adhered to by vendor and Amazon staff Ensure all security procedures are adhered to by vendor and Amazon staff Utilize internal CMMS to manage building workflows Communicate complex technical information to a non-technical audience Using Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling. Instruct others on scheduling, ticketing, and providing mentorship in developing solutions. Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Push or pull heavy objects into position Work in a noisy environment Work at depths, such as under raised floors This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - Experience reading and writing procedures, technical documents, and engineering drawings - 4+ years of data center experience including industrial electrical and mechanical systems - 4+ years of administrative experience including Microsoft Office products - Experience leading technical teams through daily operations, maintenance evolutions, and complex troubleshooting PREFERRED QUALIFICATIONS - Experience in construction or project management - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment - Associates or higher in engineering field or mechanical or electrical trades - PMP, Lean Six Sigma, or equivalent certifications - Training-lead informal training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Hampton - 111 100.00 USD annually
Sr. Chief Engineer, DCEO, AWS DC Operations Engineering, DCEO
Amazon Data Services, Inc. Hermiston, Oregon
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. As the Data Center Senior Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to the cluster leadership and interacting with onsite Engineering Operations Technicians (EOT), Chief Engineers (CE), Facility Managers (FM) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. As the Senior Chief Engineer you will manage small-to-medium impacting projects at local and/or regional level from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. Key job responsibilities • Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure • Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics • Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols. • Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure • Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure • Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers • Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance • The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers • Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure. • Elevating capabilities of site chief engineers and EOT's, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Mechanical or Electrical Engineering, or 5+ years of relevant discipline work experience - Experience delivering results for large, cross-functional initiatives/projects - Do you have experience motivating others to meet the daily challenges of an extremely deadline-driven environment? PREFERRED QUALIFICATIONS - Do you have experience with large-scale technical operations that resulted in Field Service Bulletins Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 139 000.00 USD annually
11/03/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. As the Data Center Senior Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to the cluster leadership and interacting with onsite Engineering Operations Technicians (EOT), Chief Engineers (CE), Facility Managers (FM) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. As the Senior Chief Engineer you will manage small-to-medium impacting projects at local and/or regional level from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. Key job responsibilities • Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure • Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics • Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols. • Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure • Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure • Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers • Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance • The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers • Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure. • Elevating capabilities of site chief engineers and EOT's, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Mechanical or Electrical Engineering, or 5+ years of relevant discipline work experience - Experience delivering results for large, cross-functional initiatives/projects - Do you have experience motivating others to meet the daily challenges of an extremely deadline-driven environment? PREFERRED QUALIFICATIONS - Do you have experience with large-scale technical operations that resulted in Field Service Bulletins Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Hermiston - 139 000.00 USD annually
Emergency Services Project Manager
Carolina Restoration Services of North Carolina Inc Morrisville, North Carolina
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PIfdfb07cc5-
11/02/2026
Full time
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PIfdfb07cc5-
IT Applications Engineer IV (Web Server Service and Integrations)
Kaiser Permanente Greensboro, North Carolina
Please note, this is a fully onsite position at our facility in Greensboro, NC. Also, there is a 1 week on-call rotation about once every 5-6 weeks. Technical Summary: This role will be responsible for monitoring network and web server activity for security breaches using intrusion detection techniques, performing file system management, installing and managing the Epic application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs. In addition, the role will be installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system, assisting in the configuration and troubleshooting of integrated third party software and peripherals, applying platform and Epic upgrades and updates to production and non-production web server components, responding to emergency and after-hours issue, writing and maintaining scripts to improve system management tasks, maintaining and testing processes related to business continuity, and participating in your change control process for all planned application and technical activities. Lastly, the individual will need to understand performance metrics, monitoring system performance, and troubleshooting issues, collaborate with various technical teams and the Epic vendor to ensure proactive support and adherence to best practices. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. Leads systems incident support and troubleshooting for complex and non-complex issues. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and makes changes to technical specifications and documentation. Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. Writes technical specifications and documentation. Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads, mentors, and trains other technical resources to develop software applications. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. Assists with project estimation throughout the PLC. Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
11/02/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Also, there is a 1 week on-call rotation about once every 5-6 weeks. Technical Summary: This role will be responsible for monitoring network and web server activity for security breaches using intrusion detection techniques, performing file system management, installing and managing the Epic application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs. In addition, the role will be installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system, assisting in the configuration and troubleshooting of integrated third party software and peripherals, applying platform and Epic upgrades and updates to production and non-production web server components, responding to emergency and after-hours issue, writing and maintaining scripts to improve system management tasks, maintaining and testing processes related to business continuity, and participating in your change control process for all planned application and technical activities. Lastly, the individual will need to understand performance metrics, monitoring system performance, and troubleshooting issues, collaborate with various technical teams and the Epic vendor to ensure proactive support and adherence to best practices. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. Leads systems incident support and troubleshooting for complex and non-complex issues. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and makes changes to technical specifications and documentation. Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. Writes technical specifications and documentation. Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads, mentors, and trains other technical resources to develop software applications. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. Assists with project estimation throughout the PLC. Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Information Management Specialist
MELE Associates, Inc. Albuquerque, New Mexico
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
11/02/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
Jr Data Center Engineer
LAUNCHTECH Colorado Springs, Colorado
Job Description Job Description Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. Ready to put your data center knowledge to work in a role that directly supports national defense? This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your technical expertise keeps mission-critical data center infrastructure running at peak performance. What You'll Be Doing Be responsible for the operations, maintenance, and monitoring of the Data Center and supporting infrastructure, including drawings schematics of the center to detail what equipment is installed. Be responsible for oversight and management ensuring compliance with TIA-942 specifications and IT Mission Support Facilities design guidelines and ensuring Operations Management functions are executed IAW established standards and SOPs (backup schedules, authorized maintenance activities, configuration freeze control/Mission Assurance). Operate, monitor, maintain, and respond to abnormal conditions in the facility when infrastructure systems, such as, electrical and mechanical exhibit out of threshold conditions. Prepare plans and documents related to the data center expansion and additions, including rack layouts and elevations. Have administrative duties that include planning for capacity changes, and ensure compliance with government regulations and operation requirements Be assigned as the point of contact for all projects impacting Data Centers. Be responsible for having a general Knowledge of electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. Be responsible for customer care support and might include escorting personnel through the data center on tours and coordinating with other organizations. Be responsible to mitigate risks of downtime and coordinate with MDA customers to offer support services for data and systems. Data Center Managers will research in order to identify trends in data centers and stay current with future innovation. Maintain the Data Center access control lists; coordinating with management and tenant points of contact in vetting future members, ongoing maintenance by adding and removing current user access. Provide Occupant Emergency Organization (OEO) support for the Data Center and attached work areas through the Block Captain Program. Duties include meetings with Emergency Management, maintenance of personnel rosters, and dissemination of safety information. Adhere to and assist in enforcing Information Technology Services Change, Change management and Asset Management best practices What You Bring Basic Requirements: Must have 6, or more, months of directly related experience Must have, or obtain, an active DoW Secret Security Clearance Desired Requirements: Have experience using Remedy software Have experience supporting a DoD customer Have a current DoD 8570.01 IAT Level II, or higher, Certification Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role offers a data center professional the opportunity to grow their expertise while supporting mission-critical infrastructure at the heart of the nation's missile defense enterprise. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR seT7ei8hEV
11/01/2026
Full time
Job Description Job Description Location: Schriever Space Force Base, Colorado Springs, CO Clearance Required: Active DoW Secret Security Clearance Travel Required: Up to 10% of the time LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets. Ready to put your data center knowledge to work in a role that directly supports national defense? This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your technical expertise keeps mission-critical data center infrastructure running at peak performance. What You'll Be Doing Be responsible for the operations, maintenance, and monitoring of the Data Center and supporting infrastructure, including drawings schematics of the center to detail what equipment is installed. Be responsible for oversight and management ensuring compliance with TIA-942 specifications and IT Mission Support Facilities design guidelines and ensuring Operations Management functions are executed IAW established standards and SOPs (backup schedules, authorized maintenance activities, configuration freeze control/Mission Assurance). Operate, monitor, maintain, and respond to abnormal conditions in the facility when infrastructure systems, such as, electrical and mechanical exhibit out of threshold conditions. Prepare plans and documents related to the data center expansion and additions, including rack layouts and elevations. Have administrative duties that include planning for capacity changes, and ensure compliance with government regulations and operation requirements Be assigned as the point of contact for all projects impacting Data Centers. Be responsible for having a general Knowledge of electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. Be responsible for customer care support and might include escorting personnel through the data center on tours and coordinating with other organizations. Be responsible to mitigate risks of downtime and coordinate with MDA customers to offer support services for data and systems. Data Center Managers will research in order to identify trends in data centers and stay current with future innovation. Maintain the Data Center access control lists; coordinating with management and tenant points of contact in vetting future members, ongoing maintenance by adding and removing current user access. Provide Occupant Emergency Organization (OEO) support for the Data Center and attached work areas through the Block Captain Program. Duties include meetings with Emergency Management, maintenance of personnel rosters, and dissemination of safety information. Adhere to and assist in enforcing Information Technology Services Change, Change management and Asset Management best practices What You Bring Basic Requirements: Must have 6, or more, months of directly related experience Must have, or obtain, an active DoW Secret Security Clearance Desired Requirements: Have experience using Remedy software Have experience supporting a DoD customer Have a current DoD 8570.01 IAT Level II, or higher, Certification Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. This role offers a data center professional the opportunity to grow their expertise while supporting mission-critical infrastructure at the heart of the nation's missile defense enterprise. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit to learn more about how we deliver Excellence, Period. Powered by JazzHR seT7ei8hEV
Security Operations Center Manager
Brinks
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/01/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Communication Systems Technician I
Mobile Communications America Inc Jonesboro, Arkansas
Job Description Job Description MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Western region of Maryland to support our fast-growing MSS (Voice) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Install, program, maintain, troubleshoot, and repair land mobile radio (LMR) systems and related communications equipment for public safety, healthcare, educational institutions, utilities, manufacturing, and other customer markets. Design and upgrade customer systems to the latest technologies and solutions. Conduct minor modifications to electronic circuitry per customer request and/or deploy factory software/firmware updates. Provide technical support and communicate effectively with customers regarding system performance, maintenance, and repair needs. Assist and collaborate well with the team, the Service Manager, and the customer. Complete service tickets, work orders, and technical documentation accurately and within established timelines. Demonstrate a willingness to learn and be mentored in new technology in communications and equipment. Adhere to company safety standards, quality requirements, and established service procedures. Participate in an on-call rotation to provide after-hours emergency support as needed. Perform other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters. Understanding of / willingness to learn two-way radio theory. Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus. Team-focused with a passion to meet customer needs. Strong customer service, communication, and interpersonal skills, with the ability to work effectively with customers, vendors, and internal teams. Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred; equivalent combination of education, certifications, military training, and relevant experience will be considered. Valid driver's license required. Ability to pass applicable background screening, drug testing, and motor vehicle record requirements. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required. First shift hours are Monday-Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. TRAVEL REQUIREMENTS: This role primarily supports customers throughout the Western region of Maryland and surrounding areas. Traveling to job sites is required to meet company and customer needs. A company take-home vehicle is provided. Must have a valid driver's license and maintain a driving record that complies with the Company's policies and procedures. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turnkey systems, products, and services, including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA also has strategic partnerships with over 1,000 major manufacturers, offering an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service is not just a motto for MCA; it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."
10/31/2026
Full time
Job Description Job Description MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Western region of Maryland to support our fast-growing MSS (Voice) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Install, program, maintain, troubleshoot, and repair land mobile radio (LMR) systems and related communications equipment for public safety, healthcare, educational institutions, utilities, manufacturing, and other customer markets. Design and upgrade customer systems to the latest technologies and solutions. Conduct minor modifications to electronic circuitry per customer request and/or deploy factory software/firmware updates. Provide technical support and communicate effectively with customers regarding system performance, maintenance, and repair needs. Assist and collaborate well with the team, the Service Manager, and the customer. Complete service tickets, work orders, and technical documentation accurately and within established timelines. Demonstrate a willingness to learn and be mentored in new technology in communications and equipment. Adhere to company safety standards, quality requirements, and established service procedures. Participate in an on-call rotation to provide after-hours emergency support as needed. Perform other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters. Understanding of / willingness to learn two-way radio theory. Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus. Team-focused with a passion to meet customer needs. Strong customer service, communication, and interpersonal skills, with the ability to work effectively with customers, vendors, and internal teams. Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred; equivalent combination of education, certifications, military training, and relevant experience will be considered. Valid driver's license required. Ability to pass applicable background screening, drug testing, and motor vehicle record requirements. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required. First shift hours are Monday-Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. TRAVEL REQUIREMENTS: This role primarily supports customers throughout the Western region of Maryland and surrounding areas. Traveling to job sites is required to meet company and customer needs. A company take-home vehicle is provided. Must have a valid driver's license and maintain a driving record that complies with the Company's policies and procedures. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turnkey systems, products, and services, including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA also has strategic partnerships with over 1,000 major manufacturers, offering an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service is not just a motto for MCA; it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."
Senior Salesforce Technical Architect
Guidehouse Washington, Washington DC
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
IT Program Manager
Sentara Health Virginia Beach, Virginia
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Assistant Director of Building Services & Senior Chief Engineer
JOHN AKRIDGE CO LLC Washington, Washington DC
Job Description Job Description Position Summary: The Assistant Director of Building Services & Senior Chief Engineer performs advanced preventive and corrective maintenance, diagnoses complex mechanical and electrical issues, monitors building automation systems, coordinates with contractors and vendors, and provides technical guidance to junior maintenance personnel. This position serves as a senior technical resource for building operations and is responsible for maintaining critical HVAC equipment, supporting tenant comfort, minimizing equipment downtime, and ensuring properties operate in accordance with company standards, manufacturer requirements, and applicable safety codes Position Responsibilities: Operate, inspect, maintain, troubleshoot, and repair commercial HVAC systems and associated building equipment. Perform preventive, predictive, and corrective maintenance on: Air handling units (AHUs) Rooftop units (RTUs) Chillers and cooling towers Boilers and heating systems Pumps, motors, and variable frequency drives (VFDs) Exhaust and ventilation systems Fan coil units and terminal units Refrigeration equipment Pneumatic and electronic controls Building automation/management systems (BAS/BMS) Conduct routine mechanical-room and building inspections to identify equipment deficiencies and potential failures before they affect building operations. Diagnose complex HVAC, electrical, mechanical, refrigeration, and controls problems using appropriate testing instruments and diagnostic procedures. Monitor building automation systems and adjust HVAC operating parameters to maintain tenant comfort and optimize energy performance. Respond to HVAC-related emergencies, equipment failures, tenant service requests, and after-hours calls as required. Perform equipment start-ups, shutdowns, operational testing, and seasonal changeovers. Maintain accurate preventive maintenance records, work orders, equipment logs, inspection reports, and service documentation. Review equipment performance and recommend repairs, replacements, upgrades, or energy-efficiency improvements. Coordinate with property management, facility management, engineering staff, tenants, contractors, and service vendors. Assist with contractor oversight, including reviewing work, verifying completion, and ensuring work is performed safely and according to specifications. Maintain appropriate levels of HVAC parts, filters, refrigerants, tools, and maintenance supplies. Support capital improvement projects, equipment replacements, renovations, and building-system upgrades. Maintain compliance with applicable OSHA requirements, building codes, environmental regulations, and company safety procedures. Maintain clean, organized, and safe mechanical rooms, equipment areas, and workspaces. Provide technical guidance, training, and assistance to junior maintenance technicians. Prioritize maintenance activities based on equipment criticality, tenant needs, safety, and business impact. Perform general building maintenance duties as needed to support overall property operations. Identify opportunities to improve equipment reliability, energy efficiency, operating costs, and asset life. Assist property management with technical assessments, repair recommendations, and budgeting for HVAC-related capital expenditures. Work with property managers and facility teams to minimize disruption to building occupants during maintenance and repair activities. Support emergency preparedness and building response procedures for HVAC and mechanical-system failures. Senior-Level / Leadership Responsibilities Serve as a subject-matter resource for commercial HVAC systems and building mechanical operations. Provide guidance and technical assistance to maintenance technicians and building engineers. Mentor Building Services team members for future development. Review troubleshooting approaches and recommend appropriate corrective actions. Assist in developing preventive maintenance procedures and improving maintenance programs. Help evaluate recurring equipment problems and identify root causes. Provide input regarding equipment replacement, modernization, energy conservation, and operational improvements. Assist management in evaluating contractor performance and technical recommendations. Position Qualifications: High school diploma or equivalent required. Minimum of 10+ years of progressively responsible experience in commercial HVAC maintenance, repair, and troubleshooting. DC 3rd license Demonstrated experience maintaining HVAC systems in commercial buildings, office towers, or other large-scale facilities. Experience performing preventive maintenance, diagnosing equipment issues, and coordinating HVAC repairs. Experience providing technical guidance or mentoring to junior HVAC technicians preferred. Experience with VRF. Comprehensive knowledge of commercial HVAC systems, including: Chillers, boilers, cooling towers, and pumps. Air-handling units, rooftop units, and variable air volume (VAV) systems. Split systems, package units, and exhaust systems. Heating, ventilation, and air-conditioning controls. Strong understanding of refrigeration principles, thermodynamics, and HVAC system operation. Ability to read and interpret mechanical drawings, wiring diagrams, equipment manuals, and control sequences. Proficiency in electrical and mechanical troubleshooting, including the use of diagnostic tools and test equipment. Knowledge of building automation systems (BAS), direct digital controls (DDC), and HVAC control systems. Ability to identify equipment deficiencies, determine root causes, and recommend appropriate corrective actions. Ability to perform preventive and predictive maintenance on HVAC equipment. Knowledge of energy-efficient HVAC operation and opportunities for system optimization. Knowledge of OSHA requirements, applicable safety regulations, and safe work practices related to HVAC and building maintenance. Understanding of refrigerant-handling regulations, environmental requirements, and proper refrigerant recovery and disposal procedures. Ability to communicate effectively with building management, clients, tenants, coworkers, contractors, and vendors. Demonstrated ability to provide professional, responsive, and courteous customer service. Ability to explain technical issues, repair recommendations, and equipment conditions clearly to both technical and nontechnical audiences. Strong organizational and time-management skills, with the ability to prioritize work orders and respond to urgent maintenance needs. Ability to work independently and collaboratively as part of an engineering team. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please e-mail or call . Akridge believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Job Description Job Description Position Summary: The Assistant Director of Building Services & Senior Chief Engineer performs advanced preventive and corrective maintenance, diagnoses complex mechanical and electrical issues, monitors building automation systems, coordinates with contractors and vendors, and provides technical guidance to junior maintenance personnel. This position serves as a senior technical resource for building operations and is responsible for maintaining critical HVAC equipment, supporting tenant comfort, minimizing equipment downtime, and ensuring properties operate in accordance with company standards, manufacturer requirements, and applicable safety codes Position Responsibilities: Operate, inspect, maintain, troubleshoot, and repair commercial HVAC systems and associated building equipment. Perform preventive, predictive, and corrective maintenance on: Air handling units (AHUs) Rooftop units (RTUs) Chillers and cooling towers Boilers and heating systems Pumps, motors, and variable frequency drives (VFDs) Exhaust and ventilation systems Fan coil units and terminal units Refrigeration equipment Pneumatic and electronic controls Building automation/management systems (BAS/BMS) Conduct routine mechanical-room and building inspections to identify equipment deficiencies and potential failures before they affect building operations. Diagnose complex HVAC, electrical, mechanical, refrigeration, and controls problems using appropriate testing instruments and diagnostic procedures. Monitor building automation systems and adjust HVAC operating parameters to maintain tenant comfort and optimize energy performance. Respond to HVAC-related emergencies, equipment failures, tenant service requests, and after-hours calls as required. Perform equipment start-ups, shutdowns, operational testing, and seasonal changeovers. Maintain accurate preventive maintenance records, work orders, equipment logs, inspection reports, and service documentation. Review equipment performance and recommend repairs, replacements, upgrades, or energy-efficiency improvements. Coordinate with property management, facility management, engineering staff, tenants, contractors, and service vendors. Assist with contractor oversight, including reviewing work, verifying completion, and ensuring work is performed safely and according to specifications. Maintain appropriate levels of HVAC parts, filters, refrigerants, tools, and maintenance supplies. Support capital improvement projects, equipment replacements, renovations, and building-system upgrades. Maintain compliance with applicable OSHA requirements, building codes, environmental regulations, and company safety procedures. Maintain clean, organized, and safe mechanical rooms, equipment areas, and workspaces. Provide technical guidance, training, and assistance to junior maintenance technicians. Prioritize maintenance activities based on equipment criticality, tenant needs, safety, and business impact. Perform general building maintenance duties as needed to support overall property operations. Identify opportunities to improve equipment reliability, energy efficiency, operating costs, and asset life. Assist property management with technical assessments, repair recommendations, and budgeting for HVAC-related capital expenditures. Work with property managers and facility teams to minimize disruption to building occupants during maintenance and repair activities. Support emergency preparedness and building response procedures for HVAC and mechanical-system failures. Senior-Level / Leadership Responsibilities Serve as a subject-matter resource for commercial HVAC systems and building mechanical operations. Provide guidance and technical assistance to maintenance technicians and building engineers. Mentor Building Services team members for future development. Review troubleshooting approaches and recommend appropriate corrective actions. Assist in developing preventive maintenance procedures and improving maintenance programs. Help evaluate recurring equipment problems and identify root causes. Provide input regarding equipment replacement, modernization, energy conservation, and operational improvements. Assist management in evaluating contractor performance and technical recommendations. Position Qualifications: High school diploma or equivalent required. Minimum of 10+ years of progressively responsible experience in commercial HVAC maintenance, repair, and troubleshooting. DC 3rd license Demonstrated experience maintaining HVAC systems in commercial buildings, office towers, or other large-scale facilities. Experience performing preventive maintenance, diagnosing equipment issues, and coordinating HVAC repairs. Experience providing technical guidance or mentoring to junior HVAC technicians preferred. Experience with VRF. Comprehensive knowledge of commercial HVAC systems, including: Chillers, boilers, cooling towers, and pumps. Air-handling units, rooftop units, and variable air volume (VAV) systems. Split systems, package units, and exhaust systems. Heating, ventilation, and air-conditioning controls. Strong understanding of refrigeration principles, thermodynamics, and HVAC system operation. Ability to read and interpret mechanical drawings, wiring diagrams, equipment manuals, and control sequences. Proficiency in electrical and mechanical troubleshooting, including the use of diagnostic tools and test equipment. Knowledge of building automation systems (BAS), direct digital controls (DDC), and HVAC control systems. Ability to identify equipment deficiencies, determine root causes, and recommend appropriate corrective actions. Ability to perform preventive and predictive maintenance on HVAC equipment. Knowledge of energy-efficient HVAC operation and opportunities for system optimization. Knowledge of OSHA requirements, applicable safety regulations, and safe work practices related to HVAC and building maintenance. Understanding of refrigerant-handling regulations, environmental requirements, and proper refrigerant recovery and disposal procedures. Ability to communicate effectively with building management, clients, tenants, coworkers, contractors, and vendors. Demonstrated ability to provide professional, responsive, and courteous customer service. Ability to explain technical issues, repair recommendations, and equipment conditions clearly to both technical and nontechnical audiences. Strong organizational and time-management skills, with the ability to prioritize work orders and respond to urgent maintenance needs. Ability to work independently and collaboratively as part of an engineering team. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please e-mail or call . Akridge believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Information Management Specialist
MELE Associates, Inc. Albuquerque, New Mexico
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
09/30/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
Operations, Facilities & IT Manager
Harmonium Inc. San Diego, California
Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details
09/26/2026
Full time
Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details
Information Management Specialist
MELE Associates, Inc. Albuquerque, New Mexico
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
09/07/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.

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