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associate tech support analyst
Systems Analyst I - Plant Floor Systems
American Honda Motor Co., Inc. Timmonsville, South Carolina
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Systems Analyst (SA) works closely with people internal and external of the organization, applying analysis and design techniques, expert business domain knowledge, and expert knowledge of the systems deployed therein, to solve business problems using information technology solutions. The System Analyst works closely with manufacturing departments and plant floor egineers to deploy and support machine facing plant floor systems. Key Accountabilities Detailed level understanding of existing plant floor computer systems and capable of trouble-shooting plant floor computer systems problems from a Business Function point of view and a Technical Design point of view. Aptitude to quickly understand plant floor computer systems functionality. Identify points of failure and have the ability to troubleshoot. Points of failure will include Operating System, Computer Hardware, Robots, PLCs, HMI's, Networking Hardware and Communications Configurations, and 3rd Party Software. With an understanding of Business function needs, the SA will develop or contribute to detailed technical specifications for the modifications/enhancements of existing systems or development of a new system. Ability to work with and communicate with a variety of Business people at various levels within the Business. This will include department engineers, architect teams, database admins, software developers, quality assurance teams, department leadership and 3rd party vendors. Ability to work with third party software vendors and participate in the integration process. Qualifications, Experience, and Skills Minimum educational qualifications: Preferably an Associate or Bachelors level degree in Computer Systems Analysis / Computer Science / Computer Information Systems (CIS) / Information technology / Management Information Systems (MIS) / Networking / Electrical / Electronics engineering or a related STEM field of study. Candidates lacking a college degree must have a High School Diploma alongside equivalent relevant experience working in the industry, with certifications. Minimum work experience: At least 3 or more years of related industrial experience. Windows 11 and/or Windows LTSC (Long-Term Servicing Channel) experience. Windows 10 experience will be a plus Should have prior experience with points of failure. Must have basic networking protocols knowledge, along with understanding of networking and server fundamentals Understanding of PLCs and HMIs PC hardware knowledge and troubleshooting experience Proficiency with Microsoft 365, especially, e.g. - PowerPoint and Word Other job-specific skills / highly desirables: Familiarity with ServiceNow Operating System (Linux - 64-bit) and Windows Computer Hardware (desktops / mainframes) Robots (AGVs) Limited project management experience will be an asset. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Travel requirements: Can amount to approx 25% - largely domestic and very rarely international. Must have a valid driver's license and should be able to operate a motor vehicle at the proving grounds, if required. Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
11/05/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Systems Analyst (SA) works closely with people internal and external of the organization, applying analysis and design techniques, expert business domain knowledge, and expert knowledge of the systems deployed therein, to solve business problems using information technology solutions. The System Analyst works closely with manufacturing departments and plant floor egineers to deploy and support machine facing plant floor systems. Key Accountabilities Detailed level understanding of existing plant floor computer systems and capable of trouble-shooting plant floor computer systems problems from a Business Function point of view and a Technical Design point of view. Aptitude to quickly understand plant floor computer systems functionality. Identify points of failure and have the ability to troubleshoot. Points of failure will include Operating System, Computer Hardware, Robots, PLCs, HMI's, Networking Hardware and Communications Configurations, and 3rd Party Software. With an understanding of Business function needs, the SA will develop or contribute to detailed technical specifications for the modifications/enhancements of existing systems or development of a new system. Ability to work with and communicate with a variety of Business people at various levels within the Business. This will include department engineers, architect teams, database admins, software developers, quality assurance teams, department leadership and 3rd party vendors. Ability to work with third party software vendors and participate in the integration process. Qualifications, Experience, and Skills Minimum educational qualifications: Preferably an Associate or Bachelors level degree in Computer Systems Analysis / Computer Science / Computer Information Systems (CIS) / Information technology / Management Information Systems (MIS) / Networking / Electrical / Electronics engineering or a related STEM field of study. Candidates lacking a college degree must have a High School Diploma alongside equivalent relevant experience working in the industry, with certifications. Minimum work experience: At least 3 or more years of related industrial experience. Windows 11 and/or Windows LTSC (Long-Term Servicing Channel) experience. Windows 10 experience will be a plus Should have prior experience with points of failure. Must have basic networking protocols knowledge, along with understanding of networking and server fundamentals Understanding of PLCs and HMIs PC hardware knowledge and troubleshooting experience Proficiency with Microsoft 365, especially, e.g. - PowerPoint and Word Other job-specific skills / highly desirables: Familiarity with ServiceNow Operating System (Linux - 64-bit) and Windows Computer Hardware (desktops / mainframes) Robots (AGVs) Limited project management experience will be an asset. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Travel requirements: Can amount to approx 25% - largely domestic and very rarely international. Must have a valid driver's license and should be able to operate a motor vehicle at the proving grounds, if required. Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Leidos
IT & Analytics Research Analyst
Leidos Goose Creek, South Carolina
Leidos seeks a Research Associate to support cutting-edge IT and software initiatives in national security, health, and engineering. You'll assist with data collection and analysis, literature reviews, and experimental design, helping translate research into real-world solutions. Working in a highly collaborative, mission-driven culture, you'll partner with technical experts to develop reports, briefings, and prototypes. Leidos offers competitive pay, strong benefits, flexible work options, and significant opportunities for professional growth and impact. Responsibilities Support research projects in IT, cyber, and analytics under senior staff guidance Collect, clean, and analyze quantitative and qualitative data using modern tools Assist in designing experiments, prototypes, or models for government and commercial clients Prepare technical reports, briefing materials, and presentation content Contribute to proposal writing, literature reviews, and requirements analysis Collaborate with cross-functional teams in a mission-driven, agile environment Ensure data integrity, documentation quality, and compliance with security and ethical standards Monitor emerging technologies and industry trends to inform project recommendations Required Skills Data analysis (Python, R, or similar) Experimental design and research methods Statistical analysis and interpretation Technical writing and documentation Literature review and requirements analysis IT and software fundamentals Data visualization tools (Tableau, Power BI, etc.) Version control (Git or similar) Cybersecurity or analytics domain familiarity Presentation and stakeholder communication
11/04/2026
Full time
Leidos seeks a Research Associate to support cutting-edge IT and software initiatives in national security, health, and engineering. You'll assist with data collection and analysis, literature reviews, and experimental design, helping translate research into real-world solutions. Working in a highly collaborative, mission-driven culture, you'll partner with technical experts to develop reports, briefings, and prototypes. Leidos offers competitive pay, strong benefits, flexible work options, and significant opportunities for professional growth and impact. Responsibilities Support research projects in IT, cyber, and analytics under senior staff guidance Collect, clean, and analyze quantitative and qualitative data using modern tools Assist in designing experiments, prototypes, or models for government and commercial clients Prepare technical reports, briefing materials, and presentation content Contribute to proposal writing, literature reviews, and requirements analysis Collaborate with cross-functional teams in a mission-driven, agile environment Ensure data integrity, documentation quality, and compliance with security and ethical standards Monitor emerging technologies and industry trends to inform project recommendations Required Skills Data analysis (Python, R, or similar) Experimental design and research methods Statistical analysis and interpretation Technical writing and documentation Literature review and requirements analysis IT and software fundamentals Data visualization tools (Tableau, Power BI, etc.) Version control (Git or similar) Cybersecurity or analytics domain familiarity Presentation and stakeholder communication
Epic Senior Systems Analyst - Beacon/ Research
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). Seeking professionals with Beacon and Research experience and certifications. 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). Seeking professionals with Beacon and Research experience and certifications. 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
eTeam Inc.
Network Engineer
eTeam Inc. Reno, Nevada
Job Description Job Description (1.) Key Responsibilities 1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Lan/Wan Management And Support Operations To Ensure Compliance With Company Policies. 2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Intricate Technical And Security Issues. 3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Overall Team Performance. 4. Resolve Complex Service Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Robust Security Posture. 5. Ensure A Positive Customer Experience By Achieving First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, While Proactively Mitigating Potential Security Threats. Skill Requirements 1. Advanced Proficiency In Data Lan/Wan Technologies And Troubleshooting Techniques. 2. Strong Analytical Skills For Performing Root Cause Analysis And Resolving Complex Technical Issues. 3. Excellent Communication Skills For Effective Collaboration With Team Members And Stakeholders. 4. Familiarity With It Service Management Tools And Ticketing Systems. Certification 1. Optional But Valuable: Cisco Certified Network Associate (Ccna) 2. Optional But Valuable: Comptia Network Certification
11/03/2026
Full time
Job Description Job Description (1.) Key Responsibilities 1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Lan/Wan Management And Support Operations To Ensure Compliance With Company Policies. 2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Intricate Technical And Security Issues. 3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Overall Team Performance. 4. Resolve Complex Service Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Robust Security Posture. 5. Ensure A Positive Customer Experience By Achieving First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, While Proactively Mitigating Potential Security Threats. Skill Requirements 1. Advanced Proficiency In Data Lan/Wan Technologies And Troubleshooting Techniques. 2. Strong Analytical Skills For Performing Root Cause Analysis And Resolving Complex Technical Issues. 3. Excellent Communication Skills For Effective Collaboration With Team Members And Stakeholders. 4. Familiarity With It Service Management Tools And Ticketing Systems. Certification 1. Optional But Valuable: Cisco Certified Network Associate (Ccna) 2. Optional But Valuable: Comptia Network Certification
Sr. Analyst, Natl Color
Canon U.S.A., Inc. Pompano Beach, Florida
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
11/03/2026
Full time
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
Principal Network Engineer
Net2source Plano, Texas
Job Description Job Description Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price. Principal Network Engineer Location: Remote Duration: 12 Months - Contract to Hire This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. IE level certifications required (JNCIE or CCIE) Job Description: The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for company's portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools. Job Family Definition for Executive Levels only: Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company's portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function. Job Description: The Resident Engineer reports within the Professional Services (PS) team and is typically dedicated to a single customer. This role requires fluency in Juniper Networks technologies and general networking, as well as a deep understanding of the customer's specific deployments and use cases. Resident Engineers act as the primary technical contact for customers who purchase Advanced Services and work closely with the customer on a daily basis. They are granted access to customer production equipment to perform their duties. Key Responsibilities: Serve as the subject matter expert for company products in data center networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation. Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence. Advise customers on best practices for Junos configurations and network design. Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development. Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality. Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs. Drive innovation by integrating new technologies into engineering projects and designs. Mentor and guide junior staff members. Education and Experience: Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience). Typically, 6 + years' experience in data center routing, switching, and network architecture, with hands-on experience using Juniper products such as the QFX, PTX, MX, and EX series. Proven ability to develop test automation and write scripts in Python. Up to 10% travel to customer sites is required. IE level certifications required (JNCIE or CCIE) Knowledge and Skills: Experience testing and certifying Junos and Junos EVO software features and associated hardware. Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications. Proficient with engineering design tools and software used to design components and solutions. Strong analytical and problem-solving abilit Why Work With Us? We believe in more than just jobs-we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition America's Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile1
11/03/2026
Full time
Job Description Job Description Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price. Principal Network Engineer Location: Remote Duration: 12 Months - Contract to Hire This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. IE level certifications required (JNCIE or CCIE) Job Description: The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for company's portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools. Job Family Definition for Executive Levels only: Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company's portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function. Job Description: The Resident Engineer reports within the Professional Services (PS) team and is typically dedicated to a single customer. This role requires fluency in Juniper Networks technologies and general networking, as well as a deep understanding of the customer's specific deployments and use cases. Resident Engineers act as the primary technical contact for customers who purchase Advanced Services and work closely with the customer on a daily basis. They are granted access to customer production equipment to perform their duties. Key Responsibilities: Serve as the subject matter expert for company products in data center networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation. Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence. Advise customers on best practices for Junos configurations and network design. Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development. Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality. Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs. Drive innovation by integrating new technologies into engineering projects and designs. Mentor and guide junior staff members. Education and Experience: Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience). Typically, 6 + years' experience in data center routing, switching, and network architecture, with hands-on experience using Juniper products such as the QFX, PTX, MX, and EX series. Proven ability to develop test automation and write scripts in Python. Up to 10% travel to customer sites is required. IE level certifications required (JNCIE or CCIE) Knowledge and Skills: Experience testing and certifying Junos and Junos EVO software features and associated hardware. Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications. Proficient with engineering design tools and software used to design components and solutions. Strong analytical and problem-solving abilit Why Work With Us? We believe in more than just jobs-we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition America's Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile1
Data Manager
PACE Organization Of Rhode Island Riverside, Rhode Island
Job Description Job Description Description: Job Summary: Reporting to the Chief of Organizational Performance, the Data Manager is an insightful, detail-oriented professional with excellent analytical skills who is able to apply that skill set to data analytics and management within a patient-centered health care environment.This role oversees the use of data systems and ensures effective data management, secure procedures, and data analysis. The Data Manager is responsible for gathering data from multiple sources, including our Electronic Health Record, department-specific software, and external benchmarking sources, and synthesizing this data into user-friendly visuals containing actionable information. The Data Manager produces reports for all levels of staff, the PACE-RI Board, and external stakeholders. It is expected that this role will have excellent people skills and be able to train colleagues to pull simple reports for real-time usage. Paramount for this position is an understanding of how to solve problems, think critically, and own projects from start to finish. In addition to technical and AI fluency, this role utilizes problem-solving and critical thinking skills, strong communication and stakeholder management, demonstrates ownership and independence, and engages in the work with curiosity and adaptability.The Data Manager also supervises the Medical Coder and contributes to PACE-RI's Risk Adjustment program as required. Duties/Responsibilities Extract, transform, and load (ETL) data in an organized manner into Snowflake Data Warehouse from various sources. Own and maintain organization and function of Snowflake Data Warehouse. Create visually appealing and interactive dashboards, reports, and presentations using tools visualization tools Partner with stakeholders to define key performance indicators (KPIs) and metrics that support monitoring and improvement activities. Lead the creation and implementation of an organizational Data Strategy plan, outlining governance structures, data definitions and hierarchies, KPIs, etc. Works across multiple departments and with leadership to help define data and reporting needs. Adapts or designs programs necessary to support data collection, analysis, and reporting. Serves as coordinator of departmental reports; this involves collaborating with managers to identify useful measures to track, assisting in formatting reports, and teaching them the skills to independently run the reports. Identifies benchmarks and thresholds using local, national, and best practice data sources for internal data analysis comparison. Works closely with Quality department to identify and report on data points that indicate how PACE-RI is performing on clinical quality metrics and other QI initiatives. Ensures timely and accurate submission of data through the HPMS Federal system, National PACE Association, State reports, and others as needed. Develops EHR expertise in order to create custom reports, build templates, and research information on organization- wide initiatives. Oversees the integration of new technologies and initiatives into data standards and reports; assists in implementation of new software systems. Assesses system performance, makes recommendations and evaluates options in the selection of new software systems. Engages in survey preparation for any State and Federal agency by providing support in data collection, analysis, and explanation. Participates in research and recommends additional or replacement new data systems/source vendors. Cooperates with CEO and Finance department as needed to gather data for strategic planning needs, rate setting, and to contribute to analysis of business cases. Selects appropriate tools and methods and maintains the existing programs to ensure appropriate transfer of data; builds and maintains automated data pipelines into the data warehouse and automates recurring reports. Prepares written description of processes (Standard Operating Procedures/SOPs) that allow for shared learning and use of data; SOPs will instruct users on how to protect the integrity of the databases. Maintains documentation for each request and project (data sources, logic, assumptions, approvals) and keeps queries and report logic under version control (Git). Troubleshoots data-related problems and performs data audits to ensure and improve data integrity; investigates and resolves data discrepancies; manages changes to metrics and reports through a documented review, testing, and approval process. Communicates findings to stakeholders using documented best practices for visualization. Serves as PACE-RI representative to external partner organizations; represents the organization in a professional and collaborative manner. Manages relationship with Intus Care serves as super user of Intus system; provides continual education to staff on use cases. Trains staff on basic reporting functions to enable them to produce information efficiently and accurately. Supervises Medical Coder, participates in Risk Adjustment Program as necessary. Ensures that coding practices and procedures are compliant and effective. Develops a structure with staff to collect departmental information that is necessary to complete required regulatory reports. Performs other related duties as required and assigned. Requirements: Required Skills & Abilities: Proficiency with Excel and a BI tool (e.g., Sigma); ability to produce graphs and data driven reports Advanced SQL and hands-on experience with a cloud data warehouse (e.g., Snowflake), including data modeling and building views and tables Experience building and maintaining automated data pipelines and automating recurring reports Disciplined workflow practices: version control (Git), change management for metrics and reports, and documentation of each request and project Python or R for analysis and predictive modeling, Preferred Responsible use of AI tools and agents to write and review SQL queries, code, and documentation, with every AI-generated query tested and validated against source data before use; HIPAA-compliant handling of PHI with AI tools, Preferred Ability to research and analyze data, draw conclusions, and resolve issues Ability to prioritize tasks and meet project deadlines Proficiency with MS Office Suite or similar software Ability to maintain sound judgement under stress and communicate effectively Dependable and punctual with ability to maintain consistent attendance Ability to read, write and comprehend English Ability to maintain confidentiality Education Requirements Bachelor's Degree in Data Analytics, Computer Science, Healthcare Informatics, or related field, Required Master's Degree, Preferred Physical Requirements Must be able to tolerate prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds and at times up to 20 pounds. Must be able to navigate various departments of the organization's physical premises as well as related community care settings. Must be able to tolerate conditions typically associated within a medical office and/or home care setting including potential exposure to bloodborne pathogens and infectious diseases. Experience 5+ years of data experience required Experience with CMS regulatory reporting (e.g., HPMS) and risk adjustment/HCC, Preferred 1 to 3 years of EMR/EHR experience, Preferred 1 to 3 years of Health Care Industry Experience, Preferred 2+ Years of Staff Management Experience, Required 1 year of experience working with a frail or elderly population, Preferred Proficiency in SQL and Microsoft Excel required License & Certification Requirements None Position Requirements Driver's License & access to reliable transportation: community-based travel required. Management Responsibility: Medical Coder Data Analyst
11/03/2026
Full time
Job Description Job Description Description: Job Summary: Reporting to the Chief of Organizational Performance, the Data Manager is an insightful, detail-oriented professional with excellent analytical skills who is able to apply that skill set to data analytics and management within a patient-centered health care environment.This role oversees the use of data systems and ensures effective data management, secure procedures, and data analysis. The Data Manager is responsible for gathering data from multiple sources, including our Electronic Health Record, department-specific software, and external benchmarking sources, and synthesizing this data into user-friendly visuals containing actionable information. The Data Manager produces reports for all levels of staff, the PACE-RI Board, and external stakeholders. It is expected that this role will have excellent people skills and be able to train colleagues to pull simple reports for real-time usage. Paramount for this position is an understanding of how to solve problems, think critically, and own projects from start to finish. In addition to technical and AI fluency, this role utilizes problem-solving and critical thinking skills, strong communication and stakeholder management, demonstrates ownership and independence, and engages in the work with curiosity and adaptability.The Data Manager also supervises the Medical Coder and contributes to PACE-RI's Risk Adjustment program as required. Duties/Responsibilities Extract, transform, and load (ETL) data in an organized manner into Snowflake Data Warehouse from various sources. Own and maintain organization and function of Snowflake Data Warehouse. Create visually appealing and interactive dashboards, reports, and presentations using tools visualization tools Partner with stakeholders to define key performance indicators (KPIs) and metrics that support monitoring and improvement activities. Lead the creation and implementation of an organizational Data Strategy plan, outlining governance structures, data definitions and hierarchies, KPIs, etc. Works across multiple departments and with leadership to help define data and reporting needs. Adapts or designs programs necessary to support data collection, analysis, and reporting. Serves as coordinator of departmental reports; this involves collaborating with managers to identify useful measures to track, assisting in formatting reports, and teaching them the skills to independently run the reports. Identifies benchmarks and thresholds using local, national, and best practice data sources for internal data analysis comparison. Works closely with Quality department to identify and report on data points that indicate how PACE-RI is performing on clinical quality metrics and other QI initiatives. Ensures timely and accurate submission of data through the HPMS Federal system, National PACE Association, State reports, and others as needed. Develops EHR expertise in order to create custom reports, build templates, and research information on organization- wide initiatives. Oversees the integration of new technologies and initiatives into data standards and reports; assists in implementation of new software systems. Assesses system performance, makes recommendations and evaluates options in the selection of new software systems. Engages in survey preparation for any State and Federal agency by providing support in data collection, analysis, and explanation. Participates in research and recommends additional or replacement new data systems/source vendors. Cooperates with CEO and Finance department as needed to gather data for strategic planning needs, rate setting, and to contribute to analysis of business cases. Selects appropriate tools and methods and maintains the existing programs to ensure appropriate transfer of data; builds and maintains automated data pipelines into the data warehouse and automates recurring reports. Prepares written description of processes (Standard Operating Procedures/SOPs) that allow for shared learning and use of data; SOPs will instruct users on how to protect the integrity of the databases. Maintains documentation for each request and project (data sources, logic, assumptions, approvals) and keeps queries and report logic under version control (Git). Troubleshoots data-related problems and performs data audits to ensure and improve data integrity; investigates and resolves data discrepancies; manages changes to metrics and reports through a documented review, testing, and approval process. Communicates findings to stakeholders using documented best practices for visualization. Serves as PACE-RI representative to external partner organizations; represents the organization in a professional and collaborative manner. Manages relationship with Intus Care serves as super user of Intus system; provides continual education to staff on use cases. Trains staff on basic reporting functions to enable them to produce information efficiently and accurately. Supervises Medical Coder, participates in Risk Adjustment Program as necessary. Ensures that coding practices and procedures are compliant and effective. Develops a structure with staff to collect departmental information that is necessary to complete required regulatory reports. Performs other related duties as required and assigned. Requirements: Required Skills & Abilities: Proficiency with Excel and a BI tool (e.g., Sigma); ability to produce graphs and data driven reports Advanced SQL and hands-on experience with a cloud data warehouse (e.g., Snowflake), including data modeling and building views and tables Experience building and maintaining automated data pipelines and automating recurring reports Disciplined workflow practices: version control (Git), change management for metrics and reports, and documentation of each request and project Python or R for analysis and predictive modeling, Preferred Responsible use of AI tools and agents to write and review SQL queries, code, and documentation, with every AI-generated query tested and validated against source data before use; HIPAA-compliant handling of PHI with AI tools, Preferred Ability to research and analyze data, draw conclusions, and resolve issues Ability to prioritize tasks and meet project deadlines Proficiency with MS Office Suite or similar software Ability to maintain sound judgement under stress and communicate effectively Dependable and punctual with ability to maintain consistent attendance Ability to read, write and comprehend English Ability to maintain confidentiality Education Requirements Bachelor's Degree in Data Analytics, Computer Science, Healthcare Informatics, or related field, Required Master's Degree, Preferred Physical Requirements Must be able to tolerate prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds and at times up to 20 pounds. Must be able to navigate various departments of the organization's physical premises as well as related community care settings. Must be able to tolerate conditions typically associated within a medical office and/or home care setting including potential exposure to bloodborne pathogens and infectious diseases. Experience 5+ years of data experience required Experience with CMS regulatory reporting (e.g., HPMS) and risk adjustment/HCC, Preferred 1 to 3 years of EMR/EHR experience, Preferred 1 to 3 years of Health Care Industry Experience, Preferred 2+ Years of Staff Management Experience, Required 1 year of experience working with a frail or elderly population, Preferred Proficiency in SQL and Microsoft Excel required License & Certification Requirements None Position Requirements Driver's License & access to reliable transportation: community-based travel required. Management Responsibility: Medical Coder Data Analyst
Reporting & Automation Analyst
TechDigital Corporation Atlanta, Georgia
Job Description Job Description What are the top 3 skills required for this role? 1. Power BI Development & Data Modeling 2. Tableau Dashboard Development 3. Report Automation & Analytics 4. ITIL / ITSM Expertise 5. ServiceNow Reporting & KPI Management Certifications Required " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. We are seeking a highly experienced Reporting & Automation Analyst/Lead with 7 years of experience in Business Intelligence, Reporting, Analytics, and IT Service Management. The ideal candidate will possess strong expertise in Power BI, Tableau, report automation, dashboard development, and ITIL-based service management processes. The candidate will be responsible for delivering enterprise reporting solutions, automating data and reporting workflows, developing executive dashboards, and providing actionable insights to leadership teams. Experience in IT Operations, ServiceNow reporting, and KPI management is highly desirable. Key Responsibilities Reporting & Analytics " Design, develop, and maintain enterprise dashboards using Power BI and Tableau. " Create executive-level reports, scorecards, and KPI dashboards. " Perform trend analysis and deliver actionable business insights. " Develop operational reporting for Incident, Problem, Change, and Service Management functions. " Present findings and recommendations to senior leadership. Automation & Process Improvement " Automate report generation and distribution processes. " Leverage Power Automate, SQL and scripting tools to eliminate manual efforts. " Identify opportunities to improve operational efficiency through automation . ITIL & ITSM Reporting " Support and enhance reporting for: o Incident Management o Problem Management o Change Management o Availability Management o SLA Management " Develop dashboards for MTTR, SLA compliance, backlog trends, recurring issues, and service performance metrics. " Work closely with IT Operations and Service Delivery teams to drive continual service improvement. Stakeholder Management " Gather reporting requirements from business and technical stakeholders. " Translate complex datasets into meaningful visualizations and business narratives. " Support monthly, quarterly, and executive governance reviews. " Partner with cross-functional teams to drive data-driven decision-making. Required Qualifications Experience " 7 years of experience in Reporting, Analytics, Business Intelligence, or IT Operations Reporting. " Minimum 5 years of hands-on Power BI experience. " Minimum 3 years of Tableau development experience. " Experience supporting enterprise-scale reporting environments. " Experience working in ITSM or IT Operations environments. Technical Skills " Power BI (DAX, Power Query, Data Modeling) " Tableau Dashboard Development " SQL & Data Analysis " Power Automate " Excel Advanced Reporting " ServiceNow Reporting & Analytics " KPI, SLA & Operational Metrics Reporting " Data Visualization & Storytelling ITIL / ITSM Expertise " Strong understanding of: o Incident Management o Problem Management o Change Management o Service Request Management o Service Level Management o Continual Service Improvement (CSI) " Experience working within ITIL-driven organizations. Preferred Qualifications " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. " ServiceNow Reporting / Performance Analytics experience. " Exposure to Dynatrace, Splunk, Grafana, or other observability platforms. Key Deliverables " Executive Dashboards & KPI Scorecards " Automated Reporting Solutions " SLA & Service Performance Reports " Incident & Problem Trend Analysis " Capacity & Availability Dashboards " Leadership Presentations & Insights " Continual Service Improvement Metrics
11/03/2026
Full time
Job Description Job Description What are the top 3 skills required for this role? 1. Power BI Development & Data Modeling 2. Tableau Dashboard Development 3. Report Automation & Analytics 4. ITIL / ITSM Expertise 5. ServiceNow Reporting & KPI Management Certifications Required " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. We are seeking a highly experienced Reporting & Automation Analyst/Lead with 7 years of experience in Business Intelligence, Reporting, Analytics, and IT Service Management. The ideal candidate will possess strong expertise in Power BI, Tableau, report automation, dashboard development, and ITIL-based service management processes. The candidate will be responsible for delivering enterprise reporting solutions, automating data and reporting workflows, developing executive dashboards, and providing actionable insights to leadership teams. Experience in IT Operations, ServiceNow reporting, and KPI management is highly desirable. Key Responsibilities Reporting & Analytics " Design, develop, and maintain enterprise dashboards using Power BI and Tableau. " Create executive-level reports, scorecards, and KPI dashboards. " Perform trend analysis and deliver actionable business insights. " Develop operational reporting for Incident, Problem, Change, and Service Management functions. " Present findings and recommendations to senior leadership. Automation & Process Improvement " Automate report generation and distribution processes. " Leverage Power Automate, SQL and scripting tools to eliminate manual efforts. " Identify opportunities to improve operational efficiency through automation . ITIL & ITSM Reporting " Support and enhance reporting for: o Incident Management o Problem Management o Change Management o Availability Management o SLA Management " Develop dashboards for MTTR, SLA compliance, backlog trends, recurring issues, and service performance metrics. " Work closely with IT Operations and Service Delivery teams to drive continual service improvement. Stakeholder Management " Gather reporting requirements from business and technical stakeholders. " Translate complex datasets into meaningful visualizations and business narratives. " Support monthly, quarterly, and executive governance reviews. " Partner with cross-functional teams to drive data-driven decision-making. Required Qualifications Experience " 7 years of experience in Reporting, Analytics, Business Intelligence, or IT Operations Reporting. " Minimum 5 years of hands-on Power BI experience. " Minimum 3 years of Tableau development experience. " Experience supporting enterprise-scale reporting environments. " Experience working in ITSM or IT Operations environments. Technical Skills " Power BI (DAX, Power Query, Data Modeling) " Tableau Dashboard Development " SQL & Data Analysis " Power Automate " Excel Advanced Reporting " ServiceNow Reporting & Analytics " KPI, SLA & Operational Metrics Reporting " Data Visualization & Storytelling ITIL / ITSM Expertise " Strong understanding of: o Incident Management o Problem Management o Change Management o Service Request Management o Service Level Management o Continual Service Improvement (CSI) " Experience working within ITIL-driven organizations. Preferred Qualifications " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. " ServiceNow Reporting / Performance Analytics experience. " Exposure to Dynatrace, Splunk, Grafana, or other observability platforms. Key Deliverables " Executive Dashboards & KPI Scorecards " Automated Reporting Solutions " SLA & Service Performance Reports " Incident & Problem Trend Analysis " Capacity & Availability Dashboards " Leadership Presentations & Insights " Continual Service Improvement Metrics
IT Manager
Constellation Navigation and Trading, LLC Norfolk, Virginia
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
11/03/2026
Full time
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
Sr. Analyst, Natl Color - $96880 - $145090 Yearly Salary
Canon U.S.A., Inc. Fort Lauderdale, Florida
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
11/03/2026
Full time
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
BI Engineer
SiloSmashers Arlington, Virginia
Job Description Job Description SiloSmashers, Inc. is a leading management and IT consulting firm, serving as a trusted advisor and solutions partner to a diverse range of government, business, and not-for-profit organizations. Applying proven expertise and methodologies, we help our customers align and mobilize every aspect of their operations, strengths, and resources to achieve Peak Performance and increased business value today and through the years ahead. Position Overview SiloSmashers is hiring for a Business Intelligence (BI) Engineer to support a government customer. This lead role will be responsible for architecting, designing, developing, governing, and sustaining high impact dashboards, analytic visualizations, and decision support experiences across Databricks-enabled unified data platform and approved BI tools. The selected candidate will serve as the lead technical authority for enterprise BI solutioning, covering semantic modeling, metric layer design, and secure publishing of dashboards and insights to stakeholders. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations. Responsibilities Serve as the principal BI/Visualization authority, owning end-to-end dashboard design patterns, accessibility/usability standards, data to visual mapping, and visual QA processes. Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. Establish patterns for incremental refresh, Direct Query/Live connections, and aggregation tables to balance freshness, performance, and cost. Partner with Data Engineering to enforce medallion architecture conventions and ensure upstream tables/views meet BI performance and governance requirements (e.g., schema stability, expectations/quality checks). Coordinate with Privacy & Governance teams to enforce Unity Catalog RBAC/ABAC, governed tags, lineage capture, and data sharing rules within BI tools and export pathways; ensure PTA/PIA/SORN considerations are reflected in visualization features and sharing modes. Provide operational support and incident response for BI assets, root cause analysis of refresh/query failures, change-related regressions, and access issues; maintain runbooks, monitoring, and alerts for dataset/warehouse health and usage. Lead stakeholder enablement: conduct demos, office hours, and training on dashboard usage and interpretation; maintain documentation (data dictionaries, metric definitions, usage guides). Mentor BI engineers/analysts and enforce BI quality gates (peer reviews, test coverage for DAX/SQL, visualization accessibility checks, reproducible deployments) consistent with program DevSecOps practices. The BI Engineer Lead is expected to be available to the customer via telephone between the hours of 0900 and 1700 EST, Monday through Friday. Qualifications & Requirements Ability to obtain and maintain a Public Trust clearance. Five (5) or more years of experience (4 of which must be within the last 6 years) building and operating production grade visualizations/dashboards with at least two of the following: Power BI, Tableau, Kibana/Elastic, Databricks Dashboards, or custom web UI dashboards (React/Vue/D3, etc.). Bachelor's degree in information systems, computer science, engineering, analytics, or related field; or eight (8) total years of equivalent experience in lieu of a degree. Required (choose at least one): Microsoft Power BI Data Analyst Associate (PL-300) or successor. Tableau Certified Data Analyst (or Tableau Desktop Specialist + demonstrable experience). Elastic Certified Analyst (Kibana). Qlik Sense Business Analyst (QSBA) Must have demonstrated hands-on experience with SQL queries and medallion data patterns (bronze/silver/gold), authoring SQL views and BI ready tables that conform to governance and privacy controls. Must have demonstrated proficiency with Git-based workflows (GitHub Enterprise, Azure DevOps) for BI assets, versioning datasets, dashboards, and deployment scripts; familiarity with declarative bundles/CI/CD for business intelligence (BI) asset promotion across dev/test/prod. Must have demonstrated hands-on experience building Kibana dashboards, Lens visualizations, KQL queries, and anomaly detection. Preferred but not required: Databricks Lakehouse Fundamentals / Databricks SQL credential(s); Databricks Data Engineer Associate/Professional for candidates with strong data modeling responsibilities. Cloud certifications (e.g., AWS or Azure associate level) relevant to BI/data services. This position requires regular, physical attendance at customer sites. Job Posted by ApplicantPro
11/03/2026
Full time
Job Description Job Description SiloSmashers, Inc. is a leading management and IT consulting firm, serving as a trusted advisor and solutions partner to a diverse range of government, business, and not-for-profit organizations. Applying proven expertise and methodologies, we help our customers align and mobilize every aspect of their operations, strengths, and resources to achieve Peak Performance and increased business value today and through the years ahead. Position Overview SiloSmashers is hiring for a Business Intelligence (BI) Engineer to support a government customer. This lead role will be responsible for architecting, designing, developing, governing, and sustaining high impact dashboards, analytic visualizations, and decision support experiences across Databricks-enabled unified data platform and approved BI tools. The selected candidate will serve as the lead technical authority for enterprise BI solutioning, covering semantic modeling, metric layer design, and secure publishing of dashboards and insights to stakeholders. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations. Responsibilities Serve as the principal BI/Visualization authority, owning end-to-end dashboard design patterns, accessibility/usability standards, data to visual mapping, and visual QA processes. Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. Establish patterns for incremental refresh, Direct Query/Live connections, and aggregation tables to balance freshness, performance, and cost. Partner with Data Engineering to enforce medallion architecture conventions and ensure upstream tables/views meet BI performance and governance requirements (e.g., schema stability, expectations/quality checks). Coordinate with Privacy & Governance teams to enforce Unity Catalog RBAC/ABAC, governed tags, lineage capture, and data sharing rules within BI tools and export pathways; ensure PTA/PIA/SORN considerations are reflected in visualization features and sharing modes. Provide operational support and incident response for BI assets, root cause analysis of refresh/query failures, change-related regressions, and access issues; maintain runbooks, monitoring, and alerts for dataset/warehouse health and usage. Lead stakeholder enablement: conduct demos, office hours, and training on dashboard usage and interpretation; maintain documentation (data dictionaries, metric definitions, usage guides). Mentor BI engineers/analysts and enforce BI quality gates (peer reviews, test coverage for DAX/SQL, visualization accessibility checks, reproducible deployments) consistent with program DevSecOps practices. The BI Engineer Lead is expected to be available to the customer via telephone between the hours of 0900 and 1700 EST, Monday through Friday. Qualifications & Requirements Ability to obtain and maintain a Public Trust clearance. Five (5) or more years of experience (4 of which must be within the last 6 years) building and operating production grade visualizations/dashboards with at least two of the following: Power BI, Tableau, Kibana/Elastic, Databricks Dashboards, or custom web UI dashboards (React/Vue/D3, etc.). Bachelor's degree in information systems, computer science, engineering, analytics, or related field; or eight (8) total years of equivalent experience in lieu of a degree. Required (choose at least one): Microsoft Power BI Data Analyst Associate (PL-300) or successor. Tableau Certified Data Analyst (or Tableau Desktop Specialist + demonstrable experience). Elastic Certified Analyst (Kibana). Qlik Sense Business Analyst (QSBA) Must have demonstrated hands-on experience with SQL queries and medallion data patterns (bronze/silver/gold), authoring SQL views and BI ready tables that conform to governance and privacy controls. Must have demonstrated proficiency with Git-based workflows (GitHub Enterprise, Azure DevOps) for BI assets, versioning datasets, dashboards, and deployment scripts; familiarity with declarative bundles/CI/CD for business intelligence (BI) asset promotion across dev/test/prod. Must have demonstrated hands-on experience building Kibana dashboards, Lens visualizations, KQL queries, and anomaly detection. Preferred but not required: Databricks Lakehouse Fundamentals / Databricks SQL credential(s); Databricks Data Engineer Associate/Professional for candidates with strong data modeling responsibilities. Cloud certifications (e.g., AWS or Azure associate level) relevant to BI/data services. This position requires regular, physical attendance at customer sites. Job Posted by ApplicantPro
Data Visualization / Business Intelligence (BI) Engineer
SiloSmashers Arlington, Virginia
Job Description Job Description SiloSmashers, Inc. is a leading management and IT consulting firm, serving as a trusted advisor and solutions partner to a diverse range of government, business, and not-for-profit organizations. Applying proven expertise and methodologies, we help our customers align and mobilize every aspect of their operations, strengths, and resources to achieve Peak Performance and increased business value today and through the years ahead. Position Overview SiloSmashers is hiring for a Data Visualization / Business Intelligence (BI) Engineer to support a government customer. This lead role will be responsible for architecting, designing, developing, governing, and sustaining high impact dashboards, analytic visualizations, and decision support experiences across Databrick enabled unified data platform and approved BI tools. The selected candidate will serve as the lead technical authority for enterprise BI solutioning, covering semantic modeling, metric layer design, and secure publishing of dashboards and insights to stakeholders. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations. Responsibilities Serve as the principal BI/Visualization authority, owning end to end dashboard design patterns, accessibility/usability standards, data to visual mapping, and visual QA processes. Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. Establish patterns for incremental refresh, Direct Query/Live connections, and aggregation tables to balance freshness, performance, and cost. Partner with Data Engineering to enforce medallion architecture conventions and ensure upstream tables/views meet BI performance and governance requirements (e.g., schema stability, expectations/quality checks). Coordinate with Privacy & Governance teams to enforce Unity Catalog RBAC/ABAC, governed tags, lineage capture, and data sharing rules within BI tools and export pathways; ensure PTA/PIA/SORN considerations are reflected in visualization features and sharing modes. Provide operational support and incident response for BI assets, root cause analysis of refresh/query failures, change related regressions, and access issues; maintain runbooks, monitoring, and alerts for dataset/warehouse health and usage. Lead stakeholder enablement: conduct demos, office hours, and training on dashboard usage and interpretation; maintain documentation (data dictionaries, metric definitions, usage guides). Mentor BI engineers/analysts and enforce BI quality gates (peer reviews, test coverage for DAX/SQL, visualization accessibility checks, reproducible deployments) consistent with program DevSecOps practices. The BI Engineer Lead is expected to be available to the customer via telephone between the hours of 0900 and 1700 EST, Monday through Friday. Qualifications & Requirements Ability to obtain and maintain a Public Trust clearance. Five (5) or more years of experience (4 of which must be within the last 6 years) building and operating production grade visualizations/dashboards with at least two of the following: Power BI, Tableau, Kibana/Elastic, Databricks Dashboards, or custom web UI dashboards (React/Vue/D3, etc.). Bachelor's degree in information systems, computer science, engineering, analytics, or related field; or eight (8) total years of equivalent experience in lieu of a degree. Required (choose at least one): Microsoft Power BI Data Analyst Associate (PL 300) or successor. Tableau Certified Data Analyst (or Tableau Desktop Specialist + demonstrable experience). Elastic Certified Analyst (Kibana). Demonstrates expertise building Kibana dashboards, Lens visualizations, KQL queries, and anomaly detection. Qlik Sense Business Analyst (QSBA) Must have demonstrated hands-on experience with SQL queries and medallion data patterns (bronze/silver/gold), authoring SQL views and BI ready tables that conform to governance and privacy controls. Must have demonstrated proficiency with Git based workflows (GitHub Enterprise, Azure DevOps) for BI assets, versioning datasets, dashboards, and deployment scripts; familiarity with declarative bundles/CI/CD for business intelligence (BI) asset promotion across dev/test/prod. Preferred but not required: Databricks Lakehouse Fundamentals / Databricks SQL credential(s); Databricks Data Engineer Associate/Professional for candidates with strong data modeling responsibilities. Cloud certifications (e.g., AWS or Azure associate level) relevant to BI/data services. This position requires regular, physical attendance at customer sites. Job Posted by ApplicantPro
11/03/2026
Full time
Job Description Job Description SiloSmashers, Inc. is a leading management and IT consulting firm, serving as a trusted advisor and solutions partner to a diverse range of government, business, and not-for-profit organizations. Applying proven expertise and methodologies, we help our customers align and mobilize every aspect of their operations, strengths, and resources to achieve Peak Performance and increased business value today and through the years ahead. Position Overview SiloSmashers is hiring for a Data Visualization / Business Intelligence (BI) Engineer to support a government customer. This lead role will be responsible for architecting, designing, developing, governing, and sustaining high impact dashboards, analytic visualizations, and decision support experiences across Databrick enabled unified data platform and approved BI tools. The selected candidate will serve as the lead technical authority for enterprise BI solutioning, covering semantic modeling, metric layer design, and secure publishing of dashboards and insights to stakeholders. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations. Responsibilities Serve as the principal BI/Visualization authority, owning end to end dashboard design patterns, accessibility/usability standards, data to visual mapping, and visual QA processes. Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. Establish patterns for incremental refresh, Direct Query/Live connections, and aggregation tables to balance freshness, performance, and cost. Partner with Data Engineering to enforce medallion architecture conventions and ensure upstream tables/views meet BI performance and governance requirements (e.g., schema stability, expectations/quality checks). Coordinate with Privacy & Governance teams to enforce Unity Catalog RBAC/ABAC, governed tags, lineage capture, and data sharing rules within BI tools and export pathways; ensure PTA/PIA/SORN considerations are reflected in visualization features and sharing modes. Provide operational support and incident response for BI assets, root cause analysis of refresh/query failures, change related regressions, and access issues; maintain runbooks, monitoring, and alerts for dataset/warehouse health and usage. Lead stakeholder enablement: conduct demos, office hours, and training on dashboard usage and interpretation; maintain documentation (data dictionaries, metric definitions, usage guides). Mentor BI engineers/analysts and enforce BI quality gates (peer reviews, test coverage for DAX/SQL, visualization accessibility checks, reproducible deployments) consistent with program DevSecOps practices. The BI Engineer Lead is expected to be available to the customer via telephone between the hours of 0900 and 1700 EST, Monday through Friday. Qualifications & Requirements Ability to obtain and maintain a Public Trust clearance. Five (5) or more years of experience (4 of which must be within the last 6 years) building and operating production grade visualizations/dashboards with at least two of the following: Power BI, Tableau, Kibana/Elastic, Databricks Dashboards, or custom web UI dashboards (React/Vue/D3, etc.). Bachelor's degree in information systems, computer science, engineering, analytics, or related field; or eight (8) total years of equivalent experience in lieu of a degree. Required (choose at least one): Microsoft Power BI Data Analyst Associate (PL 300) or successor. Tableau Certified Data Analyst (or Tableau Desktop Specialist + demonstrable experience). Elastic Certified Analyst (Kibana). Demonstrates expertise building Kibana dashboards, Lens visualizations, KQL queries, and anomaly detection. Qlik Sense Business Analyst (QSBA) Must have demonstrated hands-on experience with SQL queries and medallion data patterns (bronze/silver/gold), authoring SQL views and BI ready tables that conform to governance and privacy controls. Must have demonstrated proficiency with Git based workflows (GitHub Enterprise, Azure DevOps) for BI assets, versioning datasets, dashboards, and deployment scripts; familiarity with declarative bundles/CI/CD for business intelligence (BI) asset promotion across dev/test/prod. Preferred but not required: Databricks Lakehouse Fundamentals / Databricks SQL credential(s); Databricks Data Engineer Associate/Professional for candidates with strong data modeling responsibilities. Cloud certifications (e.g., AWS or Azure associate level) relevant to BI/data services. This position requires regular, physical attendance at customer sites. Job Posted by ApplicantPro
Customer Tech Delivery Specialist - $60000 - $80000 Yearly Salary
Century Distribution Systems Richmond, Virginia
Description: About the role As a Customer Tech Delivery Specialist, you will be the technical link between our customer-facing teams and our IT and development teams. You will turn customer and business requests into clear, build-ready requirements, troubleshoot and configure our supply chain management software, and test solutions before and after release. This role is based in Glen Allen, VA, but open to applicants in any location. What you'll do Review incoming customer and internal requests for new features, reports, data interfaces and configuration changes, confirm the business problem, scope and priority, and send back requests that need more detail. Turn business requirements into well-written development tasks in Jira, including current and requested behavior, data mappings, acceptance criteria and test scenarios. Provide effort estimates and timeline input, and help prepare cost-benefit analyses and statements of work when approval is needed. Investigate and resolve issues with our transportation and supply chain management platform, customer data interfaces, electronic documents and reports, finding root causes and recommending fixes that prevent repeat problems. Analyze and troubleshoot customer data exchanges in formats such as X12, EDIFACT, XML, JSON and delimited files, and write clear specifications for new or changed interfaces and reports. Use SQL and data analysis to research issues, validate data and answer customer and internal questions. Plan and run feature, integration and user acceptance testing, confirm solutions work in production, and record results in Jira and Confluence. Use approved AI tools and automation to speed up requirements writing, SQL, data analysis and support work, check all AI-assisted output for accuracy, and suggest ways to reduce manual, repetitive work. Work with account management, support, implementation, operations and product teams, give technical recommendations, join customer calls when a deeper technical discussion is needed, and keep requesters updated until the work is delivered. Document solutions and configurations in the team knowledge base, and share knowledge with colleagues and training teams. Requirements: What you'll bring Experience in a technical analyst, business analyst, application support or similar role, ideally with enterprise software. Ability to turn business needs into clear written requirements and acceptance criteria. Working knowledge of SQL and data analysis for troubleshooting and validation. Familiarity with databases and software code structure include SQL Familiarity with data exchange formats such as X12, EDIFACT, XML, JSON or delimited files. Experience testing software and documenting results, plus comfort using tools like Jira and Confluence. Strong written and verbal communication, with a courteous, responsive approach to customers and colleagues. Sound judgment in prioritizing work, spotting critical customer-impacting issues and escalating risks promptly, and a commitment to data privacy and security practices. Willingness to use AI tools responsibly, including following data privacy and security policies. Nice to have Experience with transportation management, supply chain or logistics software. Experience with EDI or integration platforms (for example, Extol). Experience with Jira and Confluence. Experience using AI tools or automation to improve workflows. Experience writing or specifying reports and electronic documents. Experience building automation or process improvements. Experience supporting customer training or business reviews. Education & Certifications Bachelor's degree in Computer Science, Information Technology, Supply Chain, or a related field (or equivalent practical experience) Preferred Certifications - ITIL 4 Foundation, Certified ScrumMaster (CSM), or Certified Associate in Project Management (CAPM). Pay range: $60,000 - $80,000 per year Final pay depends on experience, skills and location. About Century Century Distribution Systems, Inc., also known as Century Supply Chain Solutions (Century), is a technology-enabled, asset-light global logistics and supply chain management company with operations across the United States and Asia. We partner with clients who value precision, transparency, reliability, and innovation. Through our proprietary VIZIV technology platform and a team committed to operational excellence, we deliver supply chain solutions that drive efficiency, visibility, and measurable results. At Century, we value individuals who embrace challenges, think critically, leverage technology, and continuously seek opportunities to improve. If you are passionate about solving problems, embracing innovation, and making a meaningful impact, we encourage you to explore a career with Century. Benefits we offer Competitive base salary commensurate with experience Performance-based bonus tied to measurable business impact Hybrid work schedule 401(k) Plan Company 401(k) Matching Contributions Paid time off and company holidays Health, dental, and vision benefits Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Tuition Reimbursement Equal Employment Opportunity Century is an Equal Opportunity Employer committed to providing equal employment opportunities and complying with all applicable federal, state, and local laws prohibiting employment discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Applicant Information and Confidentiality All applications and related personal information will be used for recruitment and selection purposes and handled confidentially, with access limited to authorized personnel who have a legitimate business need to review the information. Applications may also be considered for other suitable employment opportunities within Century Distribution Systems, Inc., based on the applicant's qualifications and experience. AI-Assisted Recruitment Century may use AI-assisted tools to review resumes and match applicant qualifications with job requirements. These tools support our recruitment process, while hiring decisions remain subject to human review. PM22 Compensation details: 0 Yearly Salary PI7efdd505177c-0235
11/03/2026
Full time
Description: About the role As a Customer Tech Delivery Specialist, you will be the technical link between our customer-facing teams and our IT and development teams. You will turn customer and business requests into clear, build-ready requirements, troubleshoot and configure our supply chain management software, and test solutions before and after release. This role is based in Glen Allen, VA, but open to applicants in any location. What you'll do Review incoming customer and internal requests for new features, reports, data interfaces and configuration changes, confirm the business problem, scope and priority, and send back requests that need more detail. Turn business requirements into well-written development tasks in Jira, including current and requested behavior, data mappings, acceptance criteria and test scenarios. Provide effort estimates and timeline input, and help prepare cost-benefit analyses and statements of work when approval is needed. Investigate and resolve issues with our transportation and supply chain management platform, customer data interfaces, electronic documents and reports, finding root causes and recommending fixes that prevent repeat problems. Analyze and troubleshoot customer data exchanges in formats such as X12, EDIFACT, XML, JSON and delimited files, and write clear specifications for new or changed interfaces and reports. Use SQL and data analysis to research issues, validate data and answer customer and internal questions. Plan and run feature, integration and user acceptance testing, confirm solutions work in production, and record results in Jira and Confluence. Use approved AI tools and automation to speed up requirements writing, SQL, data analysis and support work, check all AI-assisted output for accuracy, and suggest ways to reduce manual, repetitive work. Work with account management, support, implementation, operations and product teams, give technical recommendations, join customer calls when a deeper technical discussion is needed, and keep requesters updated until the work is delivered. Document solutions and configurations in the team knowledge base, and share knowledge with colleagues and training teams. Requirements: What you'll bring Experience in a technical analyst, business analyst, application support or similar role, ideally with enterprise software. Ability to turn business needs into clear written requirements and acceptance criteria. Working knowledge of SQL and data analysis for troubleshooting and validation. Familiarity with databases and software code structure include SQL Familiarity with data exchange formats such as X12, EDIFACT, XML, JSON or delimited files. Experience testing software and documenting results, plus comfort using tools like Jira and Confluence. Strong written and verbal communication, with a courteous, responsive approach to customers and colleagues. Sound judgment in prioritizing work, spotting critical customer-impacting issues and escalating risks promptly, and a commitment to data privacy and security practices. Willingness to use AI tools responsibly, including following data privacy and security policies. Nice to have Experience with transportation management, supply chain or logistics software. Experience with EDI or integration platforms (for example, Extol). Experience with Jira and Confluence. Experience using AI tools or automation to improve workflows. Experience writing or specifying reports and electronic documents. Experience building automation or process improvements. Experience supporting customer training or business reviews. Education & Certifications Bachelor's degree in Computer Science, Information Technology, Supply Chain, or a related field (or equivalent practical experience) Preferred Certifications - ITIL 4 Foundation, Certified ScrumMaster (CSM), or Certified Associate in Project Management (CAPM). Pay range: $60,000 - $80,000 per year Final pay depends on experience, skills and location. About Century Century Distribution Systems, Inc., also known as Century Supply Chain Solutions (Century), is a technology-enabled, asset-light global logistics and supply chain management company with operations across the United States and Asia. We partner with clients who value precision, transparency, reliability, and innovation. Through our proprietary VIZIV technology platform and a team committed to operational excellence, we deliver supply chain solutions that drive efficiency, visibility, and measurable results. At Century, we value individuals who embrace challenges, think critically, leverage technology, and continuously seek opportunities to improve. If you are passionate about solving problems, embracing innovation, and making a meaningful impact, we encourage you to explore a career with Century. Benefits we offer Competitive base salary commensurate with experience Performance-based bonus tied to measurable business impact Hybrid work schedule 401(k) Plan Company 401(k) Matching Contributions Paid time off and company holidays Health, dental, and vision benefits Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Tuition Reimbursement Equal Employment Opportunity Century is an Equal Opportunity Employer committed to providing equal employment opportunities and complying with all applicable federal, state, and local laws prohibiting employment discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Applicant Information and Confidentiality All applications and related personal information will be used for recruitment and selection purposes and handled confidentially, with access limited to authorized personnel who have a legitimate business need to review the information. Applications may also be considered for other suitable employment opportunities within Century Distribution Systems, Inc., based on the applicant's qualifications and experience. AI-Assisted Recruitment Century may use AI-assisted tools to review resumes and match applicant qualifications with job requirements. These tools support our recruitment process, while hiring decisions remain subject to human review. PM22 Compensation details: 0 Yearly Salary PI7efdd505177c-0235
Epic Systems Analyst - RTE, Cadence & Prelude
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/03/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Systems Analyst - Willow Amb
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
11/03/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Sr. Analyst, Natl Color
Canon U.S.A., Inc. Boca Raton, Florida
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
11/03/2026
Full time
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
Sr. Analyst, Natl Color - $96880 - $145090 Yearly Salary
Canon U.S.A., Inc. Boca Raton, Florida
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
11/03/2026
Full time
Sr. Analyst, Natl Color US-FL-Boca Raton Job ID: 35059 Type: Full-Time # of Openings: 1 Category: Product Support Boca Raton/Ft. Lauderdale, FL About the Role Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Works directly with HQ and factory personal on topics related to color reproduction. Assists customers with complex application and workflows to increase print volumes. Works with sales, marketing and product development to ensure future products and enhancements meet demands. Mentors others in group and analyst teams to increase product understanding. Supports the customer with troubleshooting issues, files and media to resolve issues in headquarters. Your Impact - Responsible for assisting with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Collaborates on the development of complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new existing customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflight Ing, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues directly to factory representatives as a part of RSHQ responsibility for the Americas. Communicates change requests to Marketing to improve product functionality, automation and user interface. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support. - Documents detailed procedures and steps relating to maximizing color output and/or optimizing color matching. Creates and troubleshoots processes related to media on-boarding and color profiling for both internal Canon departments and customers. - Involved as a core team member, the identified color expert, regarding current and future software and hardware development as Canon expands business opportunities in color production printing. - Develops training materials across the organization and at the customer facing level. Writes technical documentation that supplements or replaces factory documentation in addition to new, unique or innovative customer specific situations. - Evaluates possible partner solutions for color workflow tools such as profiling, process control, imposition, etc. that are not currently in the Canon software portfolio. - Familiar with all current color printing trends and associated specifications such as GRACoL, SWOP and G7. Able to implement color workflows to achieve these print industry targets as required. - Manages New Product launches or complex customer implementations from a HQ perspective. Escalating issues, defining customers expectations and providing technical updates to support the solutions delivery process. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Industry experience in commercial printing focusing on Color Management and PDF workflows. - Experience in printing pre-sales/post-sales support in office and production environments. - Familiar with all Canon PPS products and services. - May require up to 70% travel locally, regionally, or nationally (valid drivers' license and acceptable driving record necessary), requiring overnight stays. Certain minimum auto insurance coverages are required. - Certified G7 Expert, Certified Color Management Professional Master. Familiar in the practical use of tools common to the general commercial printing environment such as the Adobe Creative Suite and Enfocus Pitstop. We are providing the anticipated base salary range for this role: $96,880-145,090 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 90 Yearly Salary PI6dbc2bc42f03-8686
IT Manager
Constellation Navigation and Trading, LLC Norfolk, Virginia
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PI-9462
11/02/2026
Full time
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PI-9462
Production Print Solutions Analyst
Canon U.S.A., Inc. Philadelphia, Pennsylvania
Production Print Solutions Analyst US-PA-Philadelphia Job ID: 34716 Type: Full-Time # of Openings: 1 Category: Product Support PA - Philadelphia About the Role Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services. Your Impact - Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls. - Participates in on-site visits to customers for meetings, surveys and inspections. - Meets with customer IT staff as technical advisor. - Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation. - Collaborates on the installation and integration of products and product applications. - Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments. - Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Certified Color Management Professional Master; Additional Datastream knowledge - AFP, VIPP, PPML and LCDS/Metacode a plus. Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments. Responsible for providing post-sales 24/7 after hours support and implementation services. We are providing the anticipated base salary range for this role: $76,150-114,040 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI7f1452ec4d4c-9697
11/02/2026
Full time
Production Print Solutions Analyst US-PA-Philadelphia Job ID: 34716 Type: Full-Time # of Openings: 1 Category: Product Support PA - Philadelphia About the Role Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services. Your Impact - Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls. - Participates in on-site visits to customers for meetings, surveys and inspections. - Meets with customer IT staff as technical advisor. - Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation. - Collaborates on the installation and integration of products and product applications. - Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments. - Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Certified Color Management Professional Master; Additional Datastream knowledge - AFP, VIPP, PPML and LCDS/Metacode a plus. Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments. Responsible for providing post-sales 24/7 after hours support and implementation services. We are providing the anticipated base salary range for this role: $76,150-114,040 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI7f1452ec4d4c-9697
Power Platform Developer & Software Integration Lead
Guidehouse Huntsville, Alabama
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: Design, develop, implement, and maintain applications using Microsoft Power Apps Develop automated workflows and process orchestrations using Power Automate. Create interactive dashboards, performance metrics, and reporting solutions using Power BI. Design and maintain SharePoint sites, communication portals, lists, libraries, and workflow-enabled business applications. Create and maintain databases, forms, reporting tools, and business applications utilizing SQL Server, Microsoft Access, Dataverse, and related technologies. Utilize Python and other scripting tools to automate data management and reporting activities. Lead integration efforts between multiple enterprise systems supporting facilities, construction, project management, and operational functions. Design and manage API-based integrations between Power Platform solutions and third-party applications. Collaborate with stakeholders and vendors to ensure seamless interoperability across business systems. Support software implementation, testing, validation, deployment, and user acceptance activities. Troubleshoot, diagnose, and resolve application, workflow, reporting, and integration issues. Ensure software solutions comply with organizational cybersecurity, governance, and data management requirements. Maintain technical documentation, system architecture diagrams, data dictionaries, and configuration records. Meet with facilities and construction stakeholders to gather business and technical requirements. Analyze existing business processes and identify opportunities for automation and digital transformation. Translate operational needs into scalable technical solutions. Recommend and implement enhancements to existing applications and business systems. Develop proof-of-concepts, prototypes, and pilot solutions to address emerging business needs. Develop standard and ad hoc reports supporting operational and executive decision-making. Build automated reporting solutions and business intelligence dashboards. Maintain performance metrics and data visualization tools. Support data quality, governance, and reporting integrity initiatives. What You Will Need: Active Top Secret Security Clearance. Demonstrated experience developing solutions using Microsoft Power Platform technologies. Selected candidate must be able to commute to client site up to 5x/week. Experience integrating enterprise applications and managing data across multiple business systems. Experience gathering requirements and translating business needs into technical solutions. Five (5) or more years of experience developing, implementing, integrating, or managing enterprise software solutions. Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or related technical field. Or: Nine (9) years of relevant professional experience in lieu of a degree. What Would Be Nice To Have: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power BI Data Analyst Associate PMP Certification Agile or Scrum certifications Experience with Python development Experience integrating enterprise software systems utilizing APIs Experience with IBM TRIRIGA, IWMS, CMMS, EAM, or records management platforms Experience supporting facilities, construction, engineering, real estate, or workplace operations organizations Knowledge of federal information security requirements and system governance What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
11/02/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: Design, develop, implement, and maintain applications using Microsoft Power Apps Develop automated workflows and process orchestrations using Power Automate. Create interactive dashboards, performance metrics, and reporting solutions using Power BI. Design and maintain SharePoint sites, communication portals, lists, libraries, and workflow-enabled business applications. Create and maintain databases, forms, reporting tools, and business applications utilizing SQL Server, Microsoft Access, Dataverse, and related technologies. Utilize Python and other scripting tools to automate data management and reporting activities. Lead integration efforts between multiple enterprise systems supporting facilities, construction, project management, and operational functions. Design and manage API-based integrations between Power Platform solutions and third-party applications. Collaborate with stakeholders and vendors to ensure seamless interoperability across business systems. Support software implementation, testing, validation, deployment, and user acceptance activities. Troubleshoot, diagnose, and resolve application, workflow, reporting, and integration issues. Ensure software solutions comply with organizational cybersecurity, governance, and data management requirements. Maintain technical documentation, system architecture diagrams, data dictionaries, and configuration records. Meet with facilities and construction stakeholders to gather business and technical requirements. Analyze existing business processes and identify opportunities for automation and digital transformation. Translate operational needs into scalable technical solutions. Recommend and implement enhancements to existing applications and business systems. Develop proof-of-concepts, prototypes, and pilot solutions to address emerging business needs. Develop standard and ad hoc reports supporting operational and executive decision-making. Build automated reporting solutions and business intelligence dashboards. Maintain performance metrics and data visualization tools. Support data quality, governance, and reporting integrity initiatives. What You Will Need: Active Top Secret Security Clearance. Demonstrated experience developing solutions using Microsoft Power Platform technologies. Selected candidate must be able to commute to client site up to 5x/week. Experience integrating enterprise applications and managing data across multiple business systems. Experience gathering requirements and translating business needs into technical solutions. Five (5) or more years of experience developing, implementing, integrating, or managing enterprise software solutions. Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or related technical field. Or: Nine (9) years of relevant professional experience in lieu of a degree. What Would Be Nice To Have: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power BI Data Analyst Associate PMP Certification Agile or Scrum certifications Experience with Python development Experience integrating enterprise software systems utilizing APIs Experience with IBM TRIRIGA, IWMS, CMMS, EAM, or records management platforms Experience supporting facilities, construction, engineering, real estate, or workplace operations organizations Knowledge of federal information security requirements and system governance What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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