22 jobs found

Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.

Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.

Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. As a Security Analyst Intern based at Rocket Lab's site in Albuquerque, New Mexico, you will have the opportunity to support Security Team in developing security education, conducting intelligence and risk assessments, network infrastructure research, physical security, and more. The Security Team leads physical security, program security and enterprise risk management, all of which are programs designed to protect Rocket Lab personnel, assets and intellectual property. WHAT YOU'LL GET TO DO As an intern, you will work closely with your mentor and other employees within the security department to apply your knowledge and grow your skills both technically and professionally. Work with a fast-paced group of professionals to apply industry concepts to solve real challenges. Attend frequent 1:1's with mentors and supervisors to facilitate success and learning while providing progress updates. Enjoy tech talks and network with other interns and employees through social and professional events. YOU'LL BRING THESE QUALIFICATIONS Ideal candidates will thrive in ambiguity and are excited to work in small, high-performing teams that are focused on continued learning and growth. Success in this position will be measured by the knowledge and experience you bring to the role, your ability to lead development projects without supervision, and your ability to successfully collaborate across teams to deliver results. Must be enrolled in an associates, bachelor's, master's or doctorate degree program in field of criminal justice, national security, emergency management, or similar. and have at least one semester of school remaining post internship GPA of 3.0 3+ months of general work experience (internships or other personal/team project experience is applicable) THESE QUALIFICATIONS WOULD BE NICE TO HAVE GPA of 3.5 or above Military experience, active duty or reserves, or ROTC Experience in the aerospace or tech industry ADDITIONAL REQUIREMENTS Able to work full-time, on-site for a minimum of 12 consecutive weeks beginning May or June 2027 COMPENSATION AND OTHER BENEFITS Pay Range AZ: $18.00 USD Hourly You may be eligible for a stipend to subsidize relocation costs WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Job Description Configuration Specialist IV Pay Range: $96,000 - $125,000 depending on relevant experience and qualifications Location: North Venice, FL 34275 Please note that this is not a remote/hybrid position. You will be working from our North Venice, FL location. Responsibilities The Configuration Specialist IV provides senior-level ownership for complex configuration, product knowledge, pricing, quoting, EDI, and integration work across MITER, including Vendo and related external quoting systems. This role supports new brands and product lines, pricing structure changes, product knowledge releases, custom code updates, external system mappings, and production impacting configuration needs. The Level IV scope provides the technical depth, independent decision making, and team guidance needed to improve order accuracy, strengthen internal capability, and reduce reliance on vendor support. Creates and maintains new product lines and pricing structures across Miter Brands. Performs additions and changes to OneLink custom code using VB.NET programming. Creates and maintains mappings from external quoting systems, including EDI processing and maintenance. Collaborates with business analysts, manufacturing, engineering, code compliance, and IT teams to align product, compliance, and production requirements with configuration and product knowledge updates. Manages product knowledge (PK) catalog publishing to external customer systems and supports recurring OneLink PK releases. Manages quoting tool upgrades, including product knowledge and software upgrades, database maintenance, archiving of old product knowledge, and creation and maintenance of OneLink installers. Provides guidance and technical support to internal teams and external customers for quoting, catalog, and product knowledge related configuration needs. Provides assistance and guidance to Configuration Technicians and Configuration Specialists I, II, and III as needed. Qualifications Bachelor's degree in Computer Science, Software Engineering, Business Systems, or a related field, or equivalent experience. Minimum of 7 years of experience in a Configuration Specialist position or equivalent configuration, product knowledge, quoting tool, ERP/CPQ, or manufacturing systems role. Advanced knowledge of PGT and MI Brands, OneLink where applicable, product knowledge structures, pricing configuration, and external quoting system integrations. Working knowledge of VB.NET programming to perform basic custom code additions and changes. Advanced knowledge of window and door products, manufacturing processes, BOM structures, EDI, fabrication equipment support, and production-facing configuration requirements. Strong analytical, troubleshooting, documentation, communication, and cross-functional coordination skills. Ability to work independently under minimal supervision and provide guidance to lower-level Configuration team members. Advanced experience in configuration, product knowledge, quoting, pricing, ERP/CPQ, EDI, or manufacturing-facing systems supporting MITER. Experience with OneLink, PK catalog publishing, scheduled product knowledge releases, external customer system support, and cross-functional issue resolution. Demonstrated ability to troubleshoot complex configuration issues, coordinate across business and technical teams, and guide lower-level Configuration resources. Willing to travel domestically up to 10% MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details

Job Description Job Description Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience

JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at . Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details

Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function Under general direction, the Contact Center as a Service (CCaaS) Analyst will be responsible for guiding functional projects, enhancements, changes, and change control for our cloud contact center solutions. You will be responsible for helping design, test, document, and implement approved changes and enhancement requests. As part of the Customer Engagement Solutions team, you will help optimize customer service processes, customer experience, research new technologies and ensure delivery required to achieve business success. Responsibilities Provide continuous leadership for Contact Center as a Service (CCaaS) product performance and future development within the A.O. Smith roadmap. Accountable for and serve as an authority on all aspects of CCaaS solutions. Maintain an understanding of the A.O. Smith strategic vision and the CCaaS solution portfolio. Coordinate with stakeholders as needed to determine business needs or requirements. Accountable for the completion of product enhancements and projects, as well as achievement of business objectives through analysis, scoping, planning, budgeting, and execution. Identify customer expectations and unmet needs and create solutions that address gaps and enhance customer experience. Functionally manage integrations between CCaaS platform and CRM systems as well as SAP. Serve business need for inbound, outbound, and blended CCaaS solutions. Evaluate and recommend new products and systems to improve CCaaS platform and related telecommunications reliability and productivity. Create or review all documentation to aid in use, support, governance, troubleshooting, disaster recovery practices, security initiatives, and cross-training. Collaborate with CES team to develop strategic vision; translate vision into clear and defined business requirements to drive functional specifications and technical requirements Direct the prioritization of projects and enhancements to align with business roadmap and objectives Provide support for Observe AI, Clearview, and Five9. Qualifications Bachelor's Degree in Information Technology Management or Computer Science, or equivalent experience. Minimum of 4 years of contact center, telephony, or unified communications related work experience. CCaaS or on-premises contact center platform experience. Five9 preferred. Knowledge of Workforce Management principals and contact center related KPIs. Contact center or agent experience is preferred. Bilingual in English/Spanish is preferred. Excellent oral and written communication skills. Intermediate knowledge of Salesforce is preferred Intermediate to expert level in Excel Understanding of API's, XML, and IVR logic Basic understanding of JavaScript. Campaign dialing modes, list dialing modes, and list priority are a plus. Needs understanding of SFTP serves and data management. Basic understanding of Postman and Powershell Experience in AI implementation/Smart front Door Solution - as a preferred qualification We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function The SAP Supply Chain Senior Solutions Architect is responsible for defining, governing, and delivering enterprise supply chain technology solutions with a primary focus on SAP Materials Management (MM) and related business processes. This role serves as a strategic technology leader for Materials Management, Procurement, Vendor Management, Master Data, Logistics Execution, Inventory Management, and Warehouse Management capabilities. The position partners closely with business stakeholders, enterprise architects, vendors, and delivery teams to develop technology roadmaps, drive innovation, and ensure scalable, secure, and sustainable solutions that support business objectives. Role Specific Responsibilities Solution Architecture & Strategy Lead architecture and solution design activities for SAP MM and related Supply Chain processes. Define and maintain the long-term technology roadmap for Materials Management and supporting Supply Chain applications. Ensure alignment of solutions with enterprise architecture standards, cybersecurity requirements, and business strategy. Evaluate emerging technologies and recommend opportunities for modernization, automation, AI, and digital transformation. Business Process & Functional Leadership Provide subject matter expertise in: SAP Materials Management (MM) Procurement and Purchasing Vendor Management MM Master Data Governance Logistics Execution Inventory Management and Warehouse Management (WM/EWM) Collaborate with business leaders to identify process improvements and technology opportunities. Translate business requirements into scalable solution architectures and implementation roadmaps. Application Ownership & Integration Own the architecture, support strategy, and lifecycle management for SAP MM and associated Supply Chain solutions. Provide architectural oversight for integrations between SAP and non-SAP applications. Maintain accountability for business-critical integrated solutions, including vendor portals, external supply chain applications, and related platforms. Ensure system reliability, performance, scalability, and supportability. Governance & Delivery Lead architecture reviews and solution governance activities. Establish and enforce design standards, best practices, and development guidelines. Support project delivery teams through design reviews, risk assessments, and solution validation. Drive continuous improvement initiatives across Supply Chain Systems. Vendor & Stakeholder Management Manage strategic relationships with software vendors, implementation partners, and service providers. Provide technical leadership and guidance to analysts, developers, and project teams. Influence business and technology stakeholders through effective communication and strategic planning. Qualifications Required Qualifications Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline. 7+ years of experience in SAP Supply Chain solution architecture, consulting, implementation, or enterprise application leadership. Deep expertise in SAP Materials Management (MM), Procurement, Vendor Management, Material Master, Logistics Execution, and Inventory Management Experience supporting SAP ECC and/or SAP S/4HANA environments including SAP Configuration, Functional Specifications, Testing, SAP Implementations, Material Master, Purchasing Demonstrated experience leading enterprise-scale solution design and architecture governance. Experience integrating SAP solutions with non-SAP applications and external platforms. Strong analytical, communication, leadership, and stakeholder management skills. Preferred Qualifications Experience leading large-scale ERP transformation or modernization initiatives. Knowledge of enterprise integration platforms, APIs, middleware, and cloud technologies. Experience with data governance, master data management, and reporting solutions. SAP certification(s) in MM, S/4HANA, or related Supply Chain disciplines. Experience with SAP WM and/or SAP EWM. Success Measures Delivery of scalable, secure, and supportable Supply Chain solutions. Alignment of technology investments with business strategy and roadmap objectives. Improved operational efficiency, process standardization, and user experience. Effective governance of SAP and integrated Supply Chain platforms. Strong vendor partnerships and successful execution of strategic initiatives, We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.