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Job Description Job Description Do you enjoy hands-on technical work, solving problems in the field, and working directly with business customers? Are you comfortable managing installs from the physical fiber connection through the final customer handoff? IdeaTek is looking for a Business Fiber Technician to install, configure, and support fiber and voice services for our business customers throughout Wichita and surrounding communities. This role is heavily focused on business fiber installation and field service, with additional responsibility for VoIP and related communications systems. You'll work in a variety of commercial environments-from construction sites and utility spaces to offices and server rooms-while serving as a knowledgeable, professional point of contact for business owners and internal partners. A Day in the Life Your day may start with a business fiber installation, where you'll run and terminate fiber, install the appropriate equipment, and make sure the customer's service is working as expected. From there, you may troubleshoot a connectivity issue, configure a VoIP phone system, replace ONT equipment, or work through a more complex commercial install. You'll also review service requirements before arriving on-site, coordinate with customers and internal teams, document configurations, and make sure you have the right tools and materials for each job. Every environment is different, so strong technical judgment, organization, and communication are essential. What You'll Do Key responsibilities include: Install, configure, and repair fiber optic services for commercial and business customers. Independently complete business installations from the service terminal to the customer premises, including fiber drops, ONT equipment, gateways, and related hardware. Diagnose and resolve connectivity and service issues while minimizing disruption to customer operations. Install, configure, and support VoIP phone systems, including phones, related hardware, and customer-specific configurations. Conduct customer discovery to understand connectivity, voice, and equipment needs before and during installation. Review contracts, site plans, service requirements, and technical documentation to prepare for installations. Support advanced and complex commercial installations across a variety of business environments and infrastructure types. Provide a professional on-site experience and serve as a knowledgeable resource for business customers regarding fiber, gateways, WiFi, and voice services. Document installations, equipment configurations, troubleshooting steps, and customer-specific information for future support. Maintain working knowledge of aerial and underground fiber networks serving commercial areas. Safely operate bucket trucks and perform aerial and underground work as required. Ensure required tools, equipment, and materials are prepared and available for scheduled installations. Partner with internal teams to escalate advanced technical issues and ensure a smooth customer experience. Contribute to process improvement initiatives and other technical projects as needed. What We're Looking For To be considered for this role, you'll need the following required qualifications: 2+ years of relevant work experience in fiber, telecom, low-voltage, field service, or another hands-on technical role, with interest in supporting business customers and commercial environments. Valid driver's license with no restrictions. Ability to work outdoors in various weather conditions and lift up to 80 lbs. Comfortable working in underground and aerial environments, including climbing ladders up to 32 ft. Ability to enter and operate a bucket truck with a weight limit of 300 lbs. Flexible schedule with the ability to work an on-call rotation, including nights, weekends, and holidays, as well as regular Saturdays and/or Sundays. What Will Help You Stand Out Preferred Qualifications: Experience working in telecommunications, broadband, fiber, or commercial installation environments. Experience working with business or commercial customers. Familiarity with ONTs and phone hardware. Desired Attributes Beyond the qualifications, these attributes are what make someone a great fit for our team: Technically Curious - You enjoy learning new systems, equipment, and technologies. Detail-Oriented - You take pride in clean installations, accurate documentation, and quality workmanship. Customer-Focused - You communicate professionally and understand the importance of minimizing disruption for business customers. Resourceful - You can assess a situation, troubleshoot effectively, and find practical solutions in the field. Self-Motivated - You work independently, stay organized, and follow through on commitments. Adaptable - You're comfortable working across different business environments and changing priorities. Safety-Focused - You consistently follow company and industry safety expectations. Why Join IdeaTek? IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement. A few of the key ways we strive to make employees feel valued include: Competitive pay + bonus potential Medical, dental, vision, life, and 401(k) with match Free coaching/counseling for employees & families Free internet service (if available in your area) or internet reimbursement Tuition reimbursement for personal and professional growth Community engagement opportunities Culture that values results, effort, and integrity Our Core Values We are Trustworthy - We build confidence through transparency, follow-through, and dependability. We count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas. We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more. We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive. We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities. We drive Innovation - We're always looking for ways to improve and redefine what's possible. Ready to Apply? If you're ready to bring your technical skills into a customer-facing business environment and help deliver reliable fiber and voice solutions to IdeaTek customers, we'd love to hear from you. Apply today! This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer. This employer uses E-Verify.

Job Description Job Description Build the Future of Connectivity Are you an experienced telecom, cable, or fiber installation professional looking for an opportunity to work with cutting-edge fiber technology? Join our growing team as an Outside Fiber Technician and play a key role in delivering high-speed fiber internet services to residential and business customers. As one of the first team members our customers interact with in the field, you'll represent our brand by providing exceptional service, expert installation, and technical excellence. If you enjoy working outdoors, solving problems, and taking pride in quality workmanship, we'd love to hear from you. What You'll Do As an Outside Fiber Technician, you will be responsible for installing, maintaining, and troubleshooting fiber optic infrastructure while ensuring an outstanding customer experience. Key Responsibilities Install, test, maintain, and troubleshoot fiber optic systems and networks. Perform fiber cable pulling, routing, suspension, termination, splicing, and testing. Conduct cabling testing, certification, and documentation across various media types. Read network prints and follow color-coded routing and fiber documentation. Diagnose and resolve service issues efficiently and professionally. Ensure all work is completed in compliance with National Electrical Code (NEC) standards, company procedures, and safety regulations. Work closely with fellow technicians and operations teams to deliver reliable service to residential and business customers. Maintain tools, equipment, and company vehicles in a safe and professional manner. Provide exceptional customer service at every installation and service location. Assist with additional operational and network support activities as needed. .Preferred Experience 1+ years of experience in telecommunications, cable, broadband, fiber installation, or related field service work. Experience with fiber optic installations, troubleshooting, testing, and basic splicing. Familiarity with telecommunications construction, outside plant, or structured cabling environments. Knowledge of customer premise equipment, home networking, and internet service installations. Technical school, vocational training, or relevant certifications are a plus. Ability to operate installation and construction tools, including drills, hammer drills, cable cutters, and fiber-related equipment. Basic computer, networking, and troubleshooting skills. Ability to interpret network diagrams, prints, and color-coded routing documentation. Professional Skills Strong customer service and communication skills. Team-oriented mindset with the ability to work independently when needed. Commitment to safety, quality workmanship, and attention to detail. Strong work ethic, reliability, and willingness to learn and grow. Physical & Work Requirements This position is ideal for individuals who enjoy hands-on work and working outdoors. Valid driver's license with an acceptable driving record and ability to meet company insurability requirements (inclusive of 3 years of licensed driving experience) Ability to work outdoors in varying weather and environmental conditions. Ability to climb ladders up to 30 feet, hand-climb utility poles using gaffs, and work in confined spaces, including manholes. Regular bending, kneeling, crouching, and working in tight spaces. Ability to lift up to 50 pounds and routinely carry up to 25 pounds. Commitment to following all safety procedures and wearing required PPE. Willingness to work flexible schedules, including evenings, weekends, holidays, and overtime when needed. Why Join Us? Work with the latest fiber technology and broadband infrastructure. Be part of a growing and innovative telecommunications team. Make a direct impact on customer satisfaction and network reliability. Opportunities for training, career advancement, and professional growth. Collaborative environment where your expertise and contributions are valued. Compensation: Our job titles may span more than one career level. The starting salary for this position range is between $25.00 - $32.00 an hour. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at

Job Description Job Description Description: Summary: Fiber Technicians are responsible for customer equipment installation and service work. Technicians also maintain our inventory of network assets. We are looking for someone who is friendly, reliable, self-motivated and can direct their own work at customer locations. Computer networking skills are a plus. However, in house training is offered for candidates who have basic technical skills and aptitude. Applicants must have a clean driving record and be able to pass a pre-employment background check and drug test. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and company standards) Provide superior customer service Complete all tasks to company quality standards Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Troubleshoots/repairs problems between customer equipment and the RF of the optical node. Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference. Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node. Performs underground and aerial construction duties associated with CATV operations. Performs network troubleshooting including ping test, trace routes and speed test. Installs power supply and performs field engineering walkouts. Other duties as assigned - which may include training other employees Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred. Computer Skills: Basic computer skills are preferred, including internet and email Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to work computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Paid Holidays Uniform/Boot allowance Applicable by Position Cell Phone Allowance Applicable by Position Career Progression Opportunities Discounted Broadband Services Where Applicable Pre-hire Assurance: Rest assured, Clearwave Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us. Equal Opportunity Employer: Clearwave Point Broadband is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Job Description Job Description Description: Summary: Fiber Technicians are responsible for customer equipment installation and service work. Technicians also maintain our inventory of network assets. We are looking for someone who is friendly, reliable, self-motivated and can direct their own work at customer locations. Computer networking skills are a plus. However, in house training is offered for candidates who have basic technical skills and aptitude. Applicants must have a clean driving record and be able to pass a pre-employment background check and drug test. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and company standards) Provide superior customer service Complete all tasks to company quality standards Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Troubleshoots/repairs problems between customer equipment and the RF of the optical node. Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference. Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node. Performs underground and aerial construction duties associated with CATV operations. Performs network troubleshooting including ping test, trace routes and speed test. Installs power supply and performs field engineering walkouts. Other duties as assigned - which may include training other employees Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred. Computer Skills: Basic computer skills are preferred, including internet and email Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to work computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Paid Holidays Uniform/Boot allowance Applicable by Position Cell Phone Allowance Applicable by Position Career Progression Opportunities Discounted Broadband Services Where Applicable Pre-hire Assurance: Rest assured, Clearwave Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us. Equal Opportunity Employer: Clearwave Point Broadband is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Job Description Job Description Description: Summary: Fiber Technicians are responsible for customer equipment installation and service work. Technicians also maintain our inventory of network assets. We are looking for someone who is friendly, reliable, self-motivated and can direct their own work at customer locations. Computer networking skills are a plus. However, in house training is offered for candidates who have basic technical skills and aptitude. Applicants must have a clean driving record and be able to pass a pre-employment background check and drug test. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and company standards) Provide superior customer service Complete all tasks to company quality standards Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Troubleshoots/repairs problems between customer equipment and the RF of the optical node. Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference. Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node. Performs network troubleshooting including ping test, trace routes and speed test. Installs power supply and performs field engineering walkouts. Other duties as assigned - which may include training other employees Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred. Computer Skills: Basic computer skills are preferred, including internet and email Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to work computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Paid Holidays Uniform/Boot allowance Applicable by Position Cell Phone Allowance Applicable by Position Career Progression Opportunities Discounted Broadband Services Where Applicable Pre-hire Assurance: Rest assured, Clearwave Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us. Equal Opportunity Employer: Clearwave Point Broadband is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Job Description Job Description Description: Summary: Fiber Technicians are responsible for customer equipment installation and service work. Technicians also maintain our inventory of network assets. We are looking for someone who is friendly, reliable, self-motivated and can direct their own work at customer locations. Computer networking skills are a plus. However, in house training is offered for candidates who have basic technical skills and aptitude. Applicants must have a clean driving record and be able to pass a pre-employment background check and drug test. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and company standards) Provide superior customer service Complete all tasks to company quality standards Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Troubleshoots/repairs problems between customer equipment and the RF of the optical node. Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference. Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node. Performs underground and aerial construction duties associated with CATV operations. Performs network troubleshooting including ping test, trace routes and speed test. Installs power supply and performs field engineering walkouts. Other duties as assigned - which may include training other employees Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred. Computer Skills: Basic computer skills are preferred, including internet and email Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to work computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Share the Care Paid Time Off Paid Holidays Uniform/Boot allowance Applicable by Position Cell Phone Allowance Applicable by Position Career Progression Opportunities Discounted Broadband Services Where Applicable Pre-hire Assurance: Rest assured, Clearwave Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us. Equal Opportunity Employer: Clearwave Point Broadband is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Job Description Job Description Description: Summary: Fiber Technicians are responsible for customer equipment installation and service work. Technicians also maintain our inventory of network assets. We are looking for someone who is friendly, reliable, self-motivated and can direct their own work at customer locations. Computer networking skills are a plus. However, in house training is offered for candidates who have basic technical skills and aptitude. Applicants must have a clean driving record and be able to pass a pre-employment background check and drug test. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service Install and relocate outlets Install or remove converters and cable modems Install interior and exterior wiring Connect peripheral equipment Train customers on proper use of equipment Monitor, repair and record system, drop, and in-house leakage Assure proper signal levels and picture quality Identify causes of picture and/or signal degradation Troubleshoot from consumer device to tap Troubleshoot, repair and replace components from tap to consumer device Assure system security by terminating unused ports and tag drops and locking pedestals Take voltage measurements Understand/apply FCC and NESC technical standards Identify and report all incidents of noncompliance (FCC, NESC, OSHA and company standards) Provide superior customer service Complete all tasks to company quality standards Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Replaces defective/damaged tap plates and installs new taps Troubleshoots/repairs problems between customer equipment and the RF of the optical node. Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference. Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node. Performs underground and aerial construction duties associated with CATV operations. Performs network troubleshooting including ping test, trace routes and speed test. Installs power supply and performs field engineering walkouts. Other duties as assigned - which may include training other employees Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle escalations and time-critical issues Able to read street maps Able to work flexible hours as required, including evenings, weekends and on-call shifts Must have a valid driver's license and good driving record Education/Experience Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred. Computer Skills: Basic computer skills are preferred, including internet and email. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to work with small components Ability to use close vision, peripheral vision and adjust focus Ability to work in poorly vented areas such as attics, in extreme temperatures Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 90 pounds Physically able to work computer equipment and test equipment Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Paid Holidays Uniform/Boot allowance Applicable by Position Cell Phone Allowance Applicable by Position Career Progression Opportunities Discounted Broadband Services Where Applicable Pre-hire Assurance: Rest assured, Clearwave Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us. Equal Opportunity Employer: Clearwave Point Broadband is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Job Description Job Description Do you enjoy hands-on technical work, solving problems in the field, and working directly with business customers? Are you comfortable managing installs from the physical fiber connection through the final customer handoff? IdeaTek is looking for a Business Fiber Technician to install, configure, and support fiber and voice services for our business customers throughout Wichita and surrounding communities. This role is heavily focused on business fiber installation and field service, with additional responsibility for VoIP and related communications systems. You'll work in a variety of commercial environments-from construction sites and utility spaces to offices and server rooms-while serving as a knowledgeable, professional point of contact for business owners and internal partners. A Day in the Life Your day may start with a business fiber installation, where you'll run and terminate fiber, install the appropriate equipment, and make sure the customer's service is working as expected. From there, you may troubleshoot a connectivity issue, configure a VoIP phone system, replace ONT equipment, or work through a more complex commercial install. You'll also review service requirements before arriving on-site, coordinate with customers and internal teams, document configurations, and make sure you have the right tools and materials for each job. Every environment is different, so strong technical judgment, organization, and communication are essential. What You'll Do Key responsibilities include: Install, configure, and repair fiber optic services for commercial and business customers. Independently complete business installations from the service terminal to the customer premises, including fiber drops, ONT equipment, gateways, and related hardware. Diagnose and resolve connectivity and service issues while minimizing disruption to customer operations. Install, configure, and support VoIP phone systems, including phones, related hardware, and customer-specific configurations. Conduct customer discovery to understand connectivity, voice, and equipment needs before and during installation. Review contracts, site plans, service requirements, and technical documentation to prepare for installations. Support advanced and complex commercial installations across a variety of business environments and infrastructure types. Provide a professional on-site experience and serve as a knowledgeable resource for business customers regarding fiber, gateways, WiFi, and voice services. Document installations, equipment configurations, troubleshooting steps, and customer-specific information for future support. Maintain working knowledge of aerial and underground fiber networks serving commercial areas. Safely operate bucket trucks and perform aerial and underground work as required. Ensure required tools, equipment, and materials are prepared and available for scheduled installations. Partner with internal teams to escalate advanced technical issues and ensure a smooth customer experience. Contribute to process improvement initiatives and other technical projects as needed. What We're Looking For To be considered for this role, you'll need the following required qualifications: 2+ years of relevant work experience in fiber, telecom, low-voltage, field service, or another hands-on technical role, with interest in supporting business customers and commercial environments. Valid driver's license with no restrictions. Ability to work outdoors in various weather conditions and lift up to 80 lbs. Comfortable working in underground and aerial environments, including climbing ladders up to 32 ft. Ability to enter and operate a bucket truck with a weight limit of 300 lbs. Flexible schedule with the ability to work an on-call rotation, including nights, weekends, and holidays, as well as regular Saturdays and/or Sundays. What Will Help You Stand Out Preferred Qualifications: Experience working in telecommunications, broadband, fiber, or commercial installation environments. Experience working with business or commercial customers. Familiarity with ONTs and phone hardware. Desired Attributes Beyond the qualifications, these attributes are what make someone a great fit for our team: Technically Curious - You enjoy learning new systems, equipment, and technologies. Detail-Oriented - You take pride in clean installations, accurate documentation, and quality workmanship. Customer-Focused - You communicate professionally and understand the importance of minimizing disruption for business customers. Resourceful - You can assess a situation, troubleshoot effectively, and find practical solutions in the field. Self-Motivated - You work independently, stay organized, and follow through on commitments. Adaptable - You're comfortable working across different business environments and changing priorities. Safety-Focused - You consistently follow company and industry safety expectations. Why Join IdeaTek? IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement. A few of the key ways we strive to make employees feel valued include: Competitive pay + bonus potential Medical, dental, vision, life, and 401(k) with match Free coaching/counseling for employees & families Free internet service (if available in your area) or internet reimbursement Tuition reimbursement for personal and professional growth Community engagement opportunities Culture that values results, effort, and integrity Our Core Values We are Trustworthy - We build confidence through transparency, follow-through, and dependability. We count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas. We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more. We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive. We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities. We drive Innovation - We're always looking for ways to improve and redefine what's possible. Ready to Apply? If you're ready to bring your technical skills into a customer-facing business environment and help deliver reliable fiber and voice solutions to IdeaTek customers, we'd love to hear from you. Apply today! This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer. This employer uses E-Verify.

Job Description Job Description Position Summary: Performs all types of telecommunications line construction to include fiber optic extensions, fiber optic drops to customer premises (overhead and underground), maintenance and repair, and retirements. Performs both fusion and mechanical splicing on fiber optic cables. Position also performs customer premise installations of fiber, ethernet, and associated electronic equipment in residential and commercial buildings. Interacts with members to coordinate the routing and proper installation of fiber equipment and devices. Trains and educates subscribers on best practices for the utilization of internet and phone services. Makes recommendations for the correct services to best meet the subscriber's needs. Essential Duties and Responsibilities: 1. Responsible for the observance and enforcement of CEMC safety rules, procedures, safety policies, and bulletins 2. Safely, efficiently, and properly installs, prepares, removes, troubleshoots, and maintains all types of telecommunications and fiber line equipment and apparatus as required or directed. 3. Constructs and maintains all phases of mainline fiber line construction including aerial (communication space) and underground cables. 4. Installs, maintains, and repairs all fiber drops (overhead and underground) to residential and commercial customer premises. 5. Splices fiber cable to industry quality standard and effectively operates all fiber optic testing equipment. 6. Performs and analyzes OTDR measurements and light meter readings. 7. Performs site surveys while recommending the best approach in providing broadband service for residential, commercial, and other facilities including multi-dwelling units (MDUs). 8. Performs field audits to gather information needed for proper outside plant design. 9. Responds quickly to reported broadband outages. Locates problems and performs maintenance on fiber lines as necessary to restore service as quickly as possible. 10. Properly installs internal fiber optic cabling and ethernet cabling within residential and commercial structures. 11. Uses best practices for all internal wiring so as to comply with local building codes. 12. Installs, terminates, and tests CAT5/5e/6 cabling and fiber optic cabling. 13. Performs minor drywall patches/repairs as needed. 14. Performs troubleshooting and diagnostics on customer complaints regarding internet and phone services. 15. Ensure seamless connectivity within buildings or premises, including offices, data centers, and residential spaces. 16. Install and configure networking equipment, such as switches, routers, and patch panels, as part of inside wiring projects. 17. Conduct thorough testing of inside wiring configurations to ensure reliability and performance. 18. Maintains up-to-date knowledge of various technologies, devices, and networking equipment commonly used within homes and businesses. 19. Educates members on how to connect and utilize their internet connected equipment. 20. Markets Cumberland Connect broadband services to members and public as necessary. 21. Makes recommendations to direct supervisor regarding process improvement and problem resolution when independent action would exceed scope of authority. 22. Exercises great care to avoid damage to property and reports any damage to appropriate personnel as soon as possible. 23. Communicates with the members and requests property owners' permission prior to performing work, when applicable. 24. Works with CEMC linemen on the installation, maintenance, and repair of all outside fiber plant. 25. Assists in providing training and education for Fiber Technician I employees as-needed. 26. Performs other duties as assigned to fulfill the objectives of the company and this position. Equipment Used: PPE, computer, phone, Cooperative vehicle, telecom bucket truck, wire reel trailer, tow motor, splice trailer, various underground plows and trenchers, ladder, splicing equipment, OTDR, light meter, lashing machine, various fiber optic tools and equipment, various hand, and power tools. Software Used: Microsoft Office Suite, NISC software suite, OTDR software, Partner, Vetro Maps Education Degrees, Certificates, Licenses, and/or Training: Exceptional favorable experience may be considered for a portion of the education requirements. Required: High School Diploma Climbing Certification or the ability to obtain one within 60 days or next available training school after start date. Hurt Man Rescue Valid Driver's License Experience, Knowledge, Skills, and Abilities: Exceptional favorable education may be considered for a portion of the experience requirements. Required: Five-year's experience in telecom field preferably in fiber construction, installing drops, & customer premise installations. Advanced knowledge of fiber optic splicing (fusion and mechanical) Ability to distinguish colors and exhibit visual depth perception. Proficient in working from lineman hooks and/or ladder and bucket truck. Knowledge or ability to acquire knowledge of the telecom and fiber distribution system in the service area, such as location of lines, splice points, recovery loops, electronic equipment, etc. General knowledge residential and commercial construction and remodeling Proven ability to multi-task and plan/prioritize work to meet deadlines with a high degree of accuracy and attention to detail. Knowledge or ability to learn the cooperative mapping system and ability to read and comprehend maps to themselves and others. Ability to clearly explain complex concepts to customers in a courteous, simple, and effective manner. Knowledge of basic mathematics skills and ability to make calculations and analyses. Strong analytical and critical thinking skills with demonstrated problem-solving abilities. Effective communication skills and the ability to work as a team player. Residency: Must reside within the applicable District Service Area or forty-five (45) minutes of the assigned reporting office. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Visual acuity, manual dexterity, hearing, standing, walking, sitting, stooping, bending, squatting, lifting, and carrying up to 100 pounds, twisting, balancing, kneeling, crouching, and climbing. Manual dexterity is required to maintain proper safety while performing telecom construction from the pole in hooks or on a ladder. Working Conditions: Minimum of eight hours a day, five days a week. Occasionally works on Saturdays to perform in-home and customer premise installations. Works an on-call rotating schedule including nights, weekends, and holidays. Works primarily outside with exposure to inclement weather, including temperature extremes. Works in un-conditioned spaces within customer premises including crawl spaces and attic spaces. Extensive travel within the CEMC service area. Occasionally travels to meetings, to include overnight, outside of CEMC service area. Job Posted by ApplicantPro

Job Description Job Description Description: Title: Starlink Installer - Casual (Alaska) Department: Tidal Network Location: Open to remote applicants located in Alaska/Travel Required. Exemption Status: Non-Exempt Pay Grade(s): 10-12 ($33.62 - $40.67 + DOE) Reports To: Telecom Tower Construction Manager Purpose: The On-Call Telecommunications Installer assists with the installation and support of broadband and telecommunications services for Tidal Network. Assignments may include installing Starlink systems, setting up customer equipment, performing service calls, and supporting broadband projects in communities throughout Alaska. This is an on-call, project-based position, and new team members will receive hands-on, on-the-job training by working alongside experienced Tidal Network Field Technicians. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Perform residential and commercial installation of Starlink satellite internet systems and other broadband equipment. Install, configure, and troubleshoot routers, Wi-Fi equipment, customer premise equipment (CPE), and home networks. Conduct site assessments and determine appropriate equipment placement. Mount, align, and secure equipment using roof, wall, pole, or other approved mounting methods. Install, route, weatherproof, and secure network cabling; drill and seal wall penetrations when necessary. Respond to customer service requests, equipment replacements, maintenance calls, and technical support inquiries. Educate customers on equipment operation, Wi-Fi best practices, and basic troubleshooting. Complete installation documentation, service records, inventory tracking, and project reporting. Follow all Tidal Network safety standards, installation procedures, and quality control requirements. Travel throughout Alaska, including remote communities, to complete installations and support broadband deployment projects. Other duties as assigned. Requirements: Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs. Proficiency with computers, mobile devices, Microsoft Office, and general technology systems. Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues. Ability to read, interpret, and apply information from technical manuals and documentation. Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management. Ability to travel occasionally for customer support and training. Self-motivated with the ability to work independently and adapt to changing priorities. Strong organizational, interpersonal, and documentation skills. Ability to provide training and present information to individuals and groups. Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn. Minimum Qualifications (education, experience, skills): High school diploma or GED 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience. Previous experience using hand and power tools. Must be 21 years of age with a Valid driver's license Preferred Qualifications (education, experience, skills): Experience installing Starlink or similar systems Experience with wireless broadband or fixed wireless equipment. Commercial Driver's License Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively