About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/14/2026
Full time
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Job Description Company: PracticeSuite Location: Tampa, Florida Employment Type: Full-Time Work Arrangement: Remote Department: Engineering / Technology About PracticeSuite PracticeSuite is a healthcare technology company providing cloud-based EHR, Practice Management, Medical Billing, and Revenue Cycle Management (RCM) solutions to healthcare providers and organizations. We are looking for an experienced Interface Specialist to join our Tampa team and help support, develop, and maintain the integrations that connect PracticeSuite with external healthcare systems, vendors, laboratories, pharmacies, clearinghouses, and other healthcare technology platforms. Position Overview The Interface Specialist will be responsible for developing, maintaining, monitoring, and troubleshooting healthcare interfaces using Mirth Interface Engine. The ideal candidate has strong hands-on experience with Mirth, HL7, SQL, JavaScript, APIs, XML, and JSON, and understands how healthcare data moves between EHR, practice management, laboratory, billing, and other systems. This position requires a highly analytical individual who can investigate complex interface issues, identify root causes, and work closely with Engineering, Support, Implementation, and other teams to ensure reliable data exchange for PracticeSuite customers. Key Responsibilities - Develop, configure, maintain, and troubleshoot healthcare interfaces using Mirth Interface Engine. - Build and support inbound and outbound HL7 interfaces between PracticeSuite and external healthcare systems. - Work with HL7 message types such as ADT, ORM, ORU, SIU, DFT, and other healthcare transactions. - Create and maintain Mirth channels, connectors, filters, transformers, mappings, and JavaScript logic. - Analyze HL7 messages and troubleshoot data transformation and routing issues. - Monitor production interfaces and proactively identify failed or delayed transactions. - Investigate interface errors and determine root causes. - Work with SQL databases to validate, investigate, and troubleshoot healthcare data. - Develop and troubleshoot integrations using REST/SOAP APIs, JSON, and XML. - Collaborate with Engineering and Product teams on new interface development and enhancements. - Work with Implementation and Support teams to resolve customer integration issues. - Coordinate with external vendors and healthcare organizations when troubleshooting connectivity or interoperability issues. - Perform interface testing, validation, deployment, and post-deployment monitoring. - Maintain accurate technical documentation for interface configurations, mappings, workflows, and troubleshooting procedures. - Assist with improving interface reliability, performance, monitoring, and automation. - Support production issues and participate in escalation processes when required. - Follow PracticeSuite security, privacy, and data-handling requirements, including applicable HIPAA requirements. Required Qualifications - 3+ years of professional experience working with healthcare interfaces or integrations. - 2+ years of hands-on experience with Mirth Interface Engine. - Strong practical knowledge of HL7 and healthcare interoperability. - Experience developing and troubleshooting HL7 interfaces in a production environment. - Strong JavaScript skills, particularly for Mirth Connect transformations and scripting. - Strong SQL skills and experience working with relational databases. - Experience with REST/SOAP APIs, XML, and JSON. - Experience troubleshooting healthcare data and integration issues. - Strong analytical and problem-solving abilities. - Excellent attention to detail. - Ability to work independently and manage multiple integration issues/projects. - Strong communication and collaboration skills. - Experience integrating with EHR/EMR and Practice Management systems. - Experience with healthcare billing and RCM systems. - Knowledge of FHIR. - Experience with X12/EDI transactions. - Experience with SFTP, TCP/IP, HTTPS, VPNs, and other integration technologies. - Experience with healthcare clearinghouses, laboratories, pharmacies, or other healthcare vendors. - Experience with interface monitoring and logging. - Knowledge of HIPAA and healthcare data security requirements. - Experience with Git or other version-control systems. - Experience working in a healthcare SaaS environment. What Success Looks Like In this role, success means maintaining reliable and accurate data exchange between PracticeSuite and external healthcare systems. You will be expected to quickly identify integration issues, minimize disruptions to customers, develop stable interfaces, and continuously improve the reliability and efficiency of our integration environment. Work Environment This is a full-time, on-site position in PracticeSuite's Tampa, Florida office. The successful candidate should be comfortable working collaboratively with Engineering, Support, Implementation, Product, and other teams in an office-based environment. Equal Opportunity PracticeSuite is an equal opportunity employer. We value a diverse workforce and are committed to providing an inclusive work environment for all employees.
11/14/2026
Full time
Job Description Company: PracticeSuite Location: Tampa, Florida Employment Type: Full-Time Work Arrangement: Remote Department: Engineering / Technology About PracticeSuite PracticeSuite is a healthcare technology company providing cloud-based EHR, Practice Management, Medical Billing, and Revenue Cycle Management (RCM) solutions to healthcare providers and organizations. We are looking for an experienced Interface Specialist to join our Tampa team and help support, develop, and maintain the integrations that connect PracticeSuite with external healthcare systems, vendors, laboratories, pharmacies, clearinghouses, and other healthcare technology platforms. Position Overview The Interface Specialist will be responsible for developing, maintaining, monitoring, and troubleshooting healthcare interfaces using Mirth Interface Engine. The ideal candidate has strong hands-on experience with Mirth, HL7, SQL, JavaScript, APIs, XML, and JSON, and understands how healthcare data moves between EHR, practice management, laboratory, billing, and other systems. This position requires a highly analytical individual who can investigate complex interface issues, identify root causes, and work closely with Engineering, Support, Implementation, and other teams to ensure reliable data exchange for PracticeSuite customers. Key Responsibilities - Develop, configure, maintain, and troubleshoot healthcare interfaces using Mirth Interface Engine. - Build and support inbound and outbound HL7 interfaces between PracticeSuite and external healthcare systems. - Work with HL7 message types such as ADT, ORM, ORU, SIU, DFT, and other healthcare transactions. - Create and maintain Mirth channels, connectors, filters, transformers, mappings, and JavaScript logic. - Analyze HL7 messages and troubleshoot data transformation and routing issues. - Monitor production interfaces and proactively identify failed or delayed transactions. - Investigate interface errors and determine root causes. - Work with SQL databases to validate, investigate, and troubleshoot healthcare data. - Develop and troubleshoot integrations using REST/SOAP APIs, JSON, and XML. - Collaborate with Engineering and Product teams on new interface development and enhancements. - Work with Implementation and Support teams to resolve customer integration issues. - Coordinate with external vendors and healthcare organizations when troubleshooting connectivity or interoperability issues. - Perform interface testing, validation, deployment, and post-deployment monitoring. - Maintain accurate technical documentation for interface configurations, mappings, workflows, and troubleshooting procedures. - Assist with improving interface reliability, performance, monitoring, and automation. - Support production issues and participate in escalation processes when required. - Follow PracticeSuite security, privacy, and data-handling requirements, including applicable HIPAA requirements. Required Qualifications - 3+ years of professional experience working with healthcare interfaces or integrations. - 2+ years of hands-on experience with Mirth Interface Engine. - Strong practical knowledge of HL7 and healthcare interoperability. - Experience developing and troubleshooting HL7 interfaces in a production environment. - Strong JavaScript skills, particularly for Mirth Connect transformations and scripting. - Strong SQL skills and experience working with relational databases. - Experience with REST/SOAP APIs, XML, and JSON. - Experience troubleshooting healthcare data and integration issues. - Strong analytical and problem-solving abilities. - Excellent attention to detail. - Ability to work independently and manage multiple integration issues/projects. - Strong communication and collaboration skills. - Experience integrating with EHR/EMR and Practice Management systems. - Experience with healthcare billing and RCM systems. - Knowledge of FHIR. - Experience with X12/EDI transactions. - Experience with SFTP, TCP/IP, HTTPS, VPNs, and other integration technologies. - Experience with healthcare clearinghouses, laboratories, pharmacies, or other healthcare vendors. - Experience with interface monitoring and logging. - Knowledge of HIPAA and healthcare data security requirements. - Experience with Git or other version-control systems. - Experience working in a healthcare SaaS environment. What Success Looks Like In this role, success means maintaining reliable and accurate data exchange between PracticeSuite and external healthcare systems. You will be expected to quickly identify integration issues, minimize disruptions to customers, develop stable interfaces, and continuously improve the reliability and efficiency of our integration environment. Work Environment This is a full-time, on-site position in PracticeSuite's Tampa, Florida office. The successful candidate should be comfortable working collaboratively with Engineering, Support, Implementation, Product, and other teams in an office-based environment. Equal Opportunity PracticeSuite is an equal opportunity employer. We value a diverse workforce and are committed to providing an inclusive work environment for all employees.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Position Title: Systems Specialist Salary Range: $85,000 to $105,000 Annually Location: 100% On-Site/Undisclosed, NM Reports to: Engineering Manager/Site Lead Position Summary: Step into an exciting, modern, company and use your skills for a unique opportunity to support our national security in a mission-critical environment. Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer site in New Mexico supporting a 24x7x365 shift operation. Key Responsibilities: Resolve network, software, and/or hardware anomalies as they occur on a tactical ground processing system Understand and perform system / mission operations Hardware/software troubleshooting Network knowledge and troubleshooting skills File transfer protocols Support onsite integration and system verification efforts of both hardware and software deliveries, while adhering to established configuration management and security controls Work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations Qualifications: U.S citizenship and an active Top Secret security clearance w/SCI eligibility and a CI Poly Candidates must have the flexibility to provide support in 12-hour evening/night shifts and day shifts on a 5/5/4 schedule. Ample notice will be given before rotating between shifts, with much of the time on evening/night shifts. DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) must be obtained within 90 days upon start date A minimum of 2-3 years' relevant experience Preferred Qualifications: DoD 8570 IAT active/current certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) Prior military experience as a maintainer and/or operation of a tactical ISR system Bachelor's degree in Engineering, Information Technology, Computer Technology, or related major Experience with the Distributed Common Ground System (DCGS) Systems administration and support on Windows and LINUX operating systems Experience and knowledge of UNIX OS (Linux, Solaris) RPI Group, Inc. is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Powered by JazzHR 53WEqDHgNj
11/14/2026
Full time
Job Description Job Description Position Title: Systems Specialist Salary Range: $85,000 to $105,000 Annually Location: 100% On-Site/Undisclosed, NM Reports to: Engineering Manager/Site Lead Position Summary: Step into an exciting, modern, company and use your skills for a unique opportunity to support our national security in a mission-critical environment. Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer site in New Mexico supporting a 24x7x365 shift operation. Key Responsibilities: Resolve network, software, and/or hardware anomalies as they occur on a tactical ground processing system Understand and perform system / mission operations Hardware/software troubleshooting Network knowledge and troubleshooting skills File transfer protocols Support onsite integration and system verification efforts of both hardware and software deliveries, while adhering to established configuration management and security controls Work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations Qualifications: U.S citizenship and an active Top Secret security clearance w/SCI eligibility and a CI Poly Candidates must have the flexibility to provide support in 12-hour evening/night shifts and day shifts on a 5/5/4 schedule. Ample notice will be given before rotating between shifts, with much of the time on evening/night shifts. DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) must be obtained within 90 days upon start date A minimum of 2-3 years' relevant experience Preferred Qualifications: DoD 8570 IAT active/current certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) Prior military experience as a maintainer and/or operation of a tactical ISR system Bachelor's degree in Engineering, Information Technology, Computer Technology, or related major Experience with the Distributed Common Ground System (DCGS) Systems administration and support on Windows and LINUX operating systems Experience and knowledge of UNIX OS (Linux, Solaris) RPI Group, Inc. is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Powered by JazzHR 53WEqDHgNj
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Cloud Network Engineer to design and run the network that connects a federal customer's private cloud, data centers, and four public cloud providers. You will build hub-and-spoke topologies, dedicated cloud interconnects, and firewall policies that put Zero Trust principles into practice across AWS, Azure, Google Cloud, and Oracle Cloud. You will work with cloud engineers, security specialists, and customer network teams to integrate cloud networks with the customer's enterprise network and WAN. You will then keep that connectivity secure, observable, and resilient in production. Key Responsibilities Design and implement hub-and-spoke network architectures across AWS, Azure, GCP, and OCI, integrated with the customer's WAN and DNS services. Provision and manage dedicated connections and VPNs: AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect, OCI FastConnect, and IPsec site-to-site VPN. Configure BGP routing, route tables, transit gateways, and failover between on-premises data centers and cloud regions. Create and maintain firewall policies, security groups, and network segmentation for production, integration, development, and sandbox environments. Implement Zero Trust network controls (micro-segmentation, private endpoints, identity-aware access) aligned with NIST SP 800-207 and customer security standards. Build network configurations as code with Terraform and track changes through ServiceNow change management. Monitor network performance and flows with CSP-native tools (VPC Flow Logs, Network Watcher, Network Intelligence Center, OCI Network Path Analyzer) and forward events to Splunk. Troubleshoot connectivity, latency, and DNS issues and support incident response as part of 24/7 operations. Document network designs, runbooks, and diagrams, and provide evidence for ATO packages. Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. At least 5 years of network engineering experience, including cloud networking in at least one major cloud provider. Hands-on experience creating and managing firewall policies in cloud-native and/or next-generation firewalls. Experience provisioning dedicated cloud connections (Direct Connect, ExpressRoute, Cloud Interconnect, or FastConnect) and IPsec VPNs. Strong working knowledge of BGP, TCP/IP, subnetting, routing, load balancing, and DNS. Experience implementing Zero Trust network architecture or segmentation. Ability to obtain and maintain the background investigation required by the federal customer. Preferred Qualifications Cisco CCNP Enterprise or CCNP Security, or Palo Alto Networks PCNSE. AWS Certified Advanced Networking - Specialty, Microsoft Azure Network Engineer Associate (AZ-700), or Google Professional Cloud Network Engineer. Networking experience across more than one of AWS, Azure, GCP, and OCI. Experience with Terraform or Ansible for network automation. Experience with multi-cloud network or Zero Trust platforms (e.g., Aviatrix, Zscaler, Palo Alto Prisma Access). Experience in federal environments and with NIST SP 800-53 network controls. Prior support of a civilian federal agency.
11/14/2026
Full time
Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Cloud Network Engineer to design and run the network that connects a federal customer's private cloud, data centers, and four public cloud providers. You will build hub-and-spoke topologies, dedicated cloud interconnects, and firewall policies that put Zero Trust principles into practice across AWS, Azure, Google Cloud, and Oracle Cloud. You will work with cloud engineers, security specialists, and customer network teams to integrate cloud networks with the customer's enterprise network and WAN. You will then keep that connectivity secure, observable, and resilient in production. Key Responsibilities Design and implement hub-and-spoke network architectures across AWS, Azure, GCP, and OCI, integrated with the customer's WAN and DNS services. Provision and manage dedicated connections and VPNs: AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect, OCI FastConnect, and IPsec site-to-site VPN. Configure BGP routing, route tables, transit gateways, and failover between on-premises data centers and cloud regions. Create and maintain firewall policies, security groups, and network segmentation for production, integration, development, and sandbox environments. Implement Zero Trust network controls (micro-segmentation, private endpoints, identity-aware access) aligned with NIST SP 800-207 and customer security standards. Build network configurations as code with Terraform and track changes through ServiceNow change management. Monitor network performance and flows with CSP-native tools (VPC Flow Logs, Network Watcher, Network Intelligence Center, OCI Network Path Analyzer) and forward events to Splunk. Troubleshoot connectivity, latency, and DNS issues and support incident response as part of 24/7 operations. Document network designs, runbooks, and diagrams, and provide evidence for ATO packages. Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. At least 5 years of network engineering experience, including cloud networking in at least one major cloud provider. Hands-on experience creating and managing firewall policies in cloud-native and/or next-generation firewalls. Experience provisioning dedicated cloud connections (Direct Connect, ExpressRoute, Cloud Interconnect, or FastConnect) and IPsec VPNs. Strong working knowledge of BGP, TCP/IP, subnetting, routing, load balancing, and DNS. Experience implementing Zero Trust network architecture or segmentation. Ability to obtain and maintain the background investigation required by the federal customer. Preferred Qualifications Cisco CCNP Enterprise or CCNP Security, or Palo Alto Networks PCNSE. AWS Certified Advanced Networking - Specialty, Microsoft Azure Network Engineer Associate (AZ-700), or Google Professional Cloud Network Engineer. Networking experience across more than one of AWS, Azure, GCP, and OCI. Experience with Terraform or Ansible for network automation. Experience with multi-cloud network or Zero Trust platforms (e.g., Aviatrix, Zscaler, Palo Alto Prisma Access). Experience in federal environments and with NIST SP 800-53 network controls. Prior support of a civilian federal agency.
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
11/14/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
Provide technical support to users of banking applications, Microsoft software, computers, networks and telecommunications. Triage and resolve support tickets, troubleshoot desktop and network issues, configure computers, document procedures and escalate complex problems as part of a global support team. Responsibilities Provide user support for banking applications, software, hardware and telecommunications issues. Answer, evaluate and prioritize support requests received by phone, email, voicemail and self-service channels. Create, triage, resolve or escalate tickets involving hardware, software, networks and communications. Install and configure computers and laptops and troubleshoot desktop, LAN, WAN, remote-access and VPN environments. Maintain support ticket records, identify incident trends and produce accurate reports. Document support procedures and problem-resolution steps and recommend process updates. Required Skills Windows operating systems Microsoft Office Active Directory TCP/IP networking LAN and WAN troubleshooting VPN and remote access Computer hardware configuration Banking applications Print device troubleshooting Help desk ticketing systems
11/14/2026
Full time
Provide technical support to users of banking applications, Microsoft software, computers, networks and telecommunications. Triage and resolve support tickets, troubleshoot desktop and network issues, configure computers, document procedures and escalate complex problems as part of a global support team. Responsibilities Provide user support for banking applications, software, hardware and telecommunications issues. Answer, evaluate and prioritize support requests received by phone, email, voicemail and self-service channels. Create, triage, resolve or escalate tickets involving hardware, software, networks and communications. Install and configure computers and laptops and troubleshoot desktop, LAN, WAN, remote-access and VPN environments. Maintain support ticket records, identify incident trends and produce accurate reports. Document support procedures and problem-resolution steps and recommend process updates. Required Skills Windows operating systems Microsoft Office Active Directory TCP/IP networking LAN and WAN troubleshooting VPN and remote access Computer hardware configuration Banking applications Print device troubleshooting Help desk ticketing systems
