IT Support Technician Level I Job Summary Seeking a driven and tech focused individual for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman, Alabama, and will support multiple office locations across the United States. In this position, you will help keep day-to-day operations running smoothly by supporting the technology that keeps employees and systems connected. From troubleshooting hardware and software issues to assisting with user support and device setup, this is a great opportunity to continue developing hands-on technical and operational IT skills in a collaborative and fast-paced environment. If you enjoy problem-solving, learning new technologies, and supporting end users, this role offers strong long-term growth potential. Job Duties Provide first-level technical support to users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network-related issues Assist with setup and configuration of desktops, laptops, tablets, and peripherals Install and update software applications Maintain accurate records of support requests and resolutions within a ticketing system Support end users with Microsoft Windows, Microsoft 365, email, and business applications Assist with onboarding and offboarding activities including account setup and equipment provisioning Support the IT team with routine maintenance tasks and special projects Escalate complex technical issues to senior IT staff as needed Additional duties as assigned Position is fully onsite and not eligible for hybrid or remote work Education & Experience High school diploma or equivalent required Associate degree in Information Technology, Computer Science, or related field preferred Previous experience in a technical support, desktop support, or help desk environment preferred CompTIA A+ certification is a plus but not required Technical Skills Basic knowledge of Windows operating systems and Microsoft Office products Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Experience with Power BI, Active Directory, Microsoft 365, or Okta is a plus Familiarity with ticketing systems and remote support tools preferred Soft Skills Strong verbal and written communication skills Excellent problem-solving and organizational abilities Strong customer service mindset Willingness to learn new technologies and processes Ability to work independently and collaboratively within a team environment Self-motivated with strong attention to detail and follow-through Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
10/29/2026
Full time
IT Support Technician Level I Job Summary Seeking a driven and tech focused individual for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman, Alabama, and will support multiple office locations across the United States. In this position, you will help keep day-to-day operations running smoothly by supporting the technology that keeps employees and systems connected. From troubleshooting hardware and software issues to assisting with user support and device setup, this is a great opportunity to continue developing hands-on technical and operational IT skills in a collaborative and fast-paced environment. If you enjoy problem-solving, learning new technologies, and supporting end users, this role offers strong long-term growth potential. Job Duties Provide first-level technical support to users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network-related issues Assist with setup and configuration of desktops, laptops, tablets, and peripherals Install and update software applications Maintain accurate records of support requests and resolutions within a ticketing system Support end users with Microsoft Windows, Microsoft 365, email, and business applications Assist with onboarding and offboarding activities including account setup and equipment provisioning Support the IT team with routine maintenance tasks and special projects Escalate complex technical issues to senior IT staff as needed Additional duties as assigned Position is fully onsite and not eligible for hybrid or remote work Education & Experience High school diploma or equivalent required Associate degree in Information Technology, Computer Science, or related field preferred Previous experience in a technical support, desktop support, or help desk environment preferred CompTIA A+ certification is a plus but not required Technical Skills Basic knowledge of Windows operating systems and Microsoft Office products Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Experience with Power BI, Active Directory, Microsoft 365, or Okta is a plus Familiarity with ticketing systems and remote support tools preferred Soft Skills Strong verbal and written communication skills Excellent problem-solving and organizational abilities Strong customer service mindset Willingness to learn new technologies and processes Ability to work independently and collaboratively within a team environment Self-motivated with strong attention to detail and follow-through Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
10/29/2026
Full time
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
10/29/2026
Full time
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Job Description Key Requirements : Epic Cogito Revenue Cycle Certificate Required Epic Clinical Certificate preferred Experience with creating new dashboard/Slicerdicer model/filters Proficient in one other coding language such as Python Experience with Python, Git, ADO, Microsoft Fabric, Tableau & Power BI Experience with Snowflake or other Data Warehouse concepts and reporting Experience with Clarity database and an understanding how Epic's production data (Chronicles) is extracted, transformed, and loaded (ETL) into the Clarity tables Experience with Agile/Scrum methodologies and project management In-depth knowledge of the Caboodle data warehouse (a Dimensional Data Warehouse - EDW). This includes understanding its star-schema (fact and dimension tables) and how data flows from Clarity into Caboodle. Excellent Problem Solving and Decision Making Progressive thinking Familiar with Snowflake or other Data Warehouse concepts and reporting Effective communication skills Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience. Years of Experience: 7+ years' experience in data and analytics related work Educational Level: A Bachelors of Degree in Data Sciences, Computer Science, Mathematics, Engineering, Business Administration, or related disciplines
10/29/2026
Full time
Job Description Key Requirements : Epic Cogito Revenue Cycle Certificate Required Epic Clinical Certificate preferred Experience with creating new dashboard/Slicerdicer model/filters Proficient in one other coding language such as Python Experience with Python, Git, ADO, Microsoft Fabric, Tableau & Power BI Experience with Snowflake or other Data Warehouse concepts and reporting Experience with Clarity database and an understanding how Epic's production data (Chronicles) is extracted, transformed, and loaded (ETL) into the Clarity tables Experience with Agile/Scrum methodologies and project management In-depth knowledge of the Caboodle data warehouse (a Dimensional Data Warehouse - EDW). This includes understanding its star-schema (fact and dimension tables) and how data flows from Clarity into Caboodle. Excellent Problem Solving and Decision Making Progressive thinking Familiar with Snowflake or other Data Warehouse concepts and reporting Effective communication skills Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience. Years of Experience: 7+ years' experience in data and analytics related work Educational Level: A Bachelors of Degree in Data Sciences, Computer Science, Mathematics, Engineering, Business Administration, or related disciplines
Job Description Job Description Required Qualifications Aurora, IL NOTE: This is not a Full-Time position After Hrs (5p-8am) and Weekend Support AS NEEDED (Dispatch) Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/29/2026
Full time
Job Description Job Description Required Qualifications Aurora, IL NOTE: This is not a Full-Time position After Hrs (5p-8am) and Weekend Support AS NEEDED (Dispatch) Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Job Summary We are seeking an experienced Electronic Security Technician to support the installation, troubleshooting, maintenance, and repair of electronic security systems throughout the Cleveland, Ohio area. The ideal candidate will have hands-on experience with access control systems, card readers, door hardware, and electronic security equipment. This position requires strong troubleshooting skills and the ability to diagnose and resolve issues involving card readers, access control panels, wiring, and related security devices. Candidates should be comfortable working independently on commercial job sites, identifying system malfunctions, performing repairs, and ensuring security systems operate reliably. Responsibilities Troubleshoot, diagnose, and repair electronic security and access control systems. Install, service, and replace card readers, keypads, door contacts, and access control devices. Troubleshoot card reader issues, including wiring problems, communication failures, and faulty equipment. Diagnose issues with access control panels, power supplies, door controllers, and related hardware. Test and troubleshoot electronic locking devices, including electric strikes and magnetic locks. Trace, test, terminate, and repair low-voltage wiring associated with security systems. Assist with the installation, configuration, and maintenance of access control systems. Troubleshoot CCTV cameras and other electronic security devices as needed. Read wiring diagrams, system layouts, and installation drawings. Perform system testing to verify proper operation after repairs or installations. Document completed work, identify recurring issues, and communicate findings to project managers or supervisors. Follow applicable safety procedures and maintain professional standards on customer sites. Required Qualifications Previous experience as an Electronic Security Technician, Access Control Technician, Security Systems Technician, or Low Voltage Technician. Hands-on experience troubleshooting access control systems and card readers. Understanding of low-voltage wiring, cable termination, and electrical troubleshooting. Ability to diagnose issues involving card readers, access control panels, power supplies, and door hardware. Familiarity with multimeters, cable testers, and other diagnostic tools. Ability to read basic wiring diagrams and technical documentation. Strong troubleshooting, communication, and problem-solving skills. Ability to work independently and collaborate with other technicians and project managers. Reliable transportation and the ability to travel to job sites throughout the Cleveland area. Preferred Qualifications Experience with HID card readers and credential-based access control systems. Familiarity with access control platforms such as LenelS2, Software House C•CURE 9000, Genetec, or AMAG. Experience with magnetic locks, electric strikes, request-to-exit devices, and door position switches. Familiarity with IP-based security systems and network-connected access control equipment. Experience troubleshooting communication issues between readers, controllers, and security software. Previous experience in commercial buildings, office facilities, hospitals, schools, or industrial environments. Relevant electronic security certifications or manufacturer training. What We Offer Competitive pay based on experience and technical qualifications. Opportunities for overtime, depending on project requirements. Opportunities to work on commercial electronic security projects. Potential for long-term employment and continued professional development. A professional work environment with opportunities to expand technical skills.
10/29/2026
Full time
Job Description Job Description Job Summary We are seeking an experienced Electronic Security Technician to support the installation, troubleshooting, maintenance, and repair of electronic security systems throughout the Cleveland, Ohio area. The ideal candidate will have hands-on experience with access control systems, card readers, door hardware, and electronic security equipment. This position requires strong troubleshooting skills and the ability to diagnose and resolve issues involving card readers, access control panels, wiring, and related security devices. Candidates should be comfortable working independently on commercial job sites, identifying system malfunctions, performing repairs, and ensuring security systems operate reliably. Responsibilities Troubleshoot, diagnose, and repair electronic security and access control systems. Install, service, and replace card readers, keypads, door contacts, and access control devices. Troubleshoot card reader issues, including wiring problems, communication failures, and faulty equipment. Diagnose issues with access control panels, power supplies, door controllers, and related hardware. Test and troubleshoot electronic locking devices, including electric strikes and magnetic locks. Trace, test, terminate, and repair low-voltage wiring associated with security systems. Assist with the installation, configuration, and maintenance of access control systems. Troubleshoot CCTV cameras and other electronic security devices as needed. Read wiring diagrams, system layouts, and installation drawings. Perform system testing to verify proper operation after repairs or installations. Document completed work, identify recurring issues, and communicate findings to project managers or supervisors. Follow applicable safety procedures and maintain professional standards on customer sites. Required Qualifications Previous experience as an Electronic Security Technician, Access Control Technician, Security Systems Technician, or Low Voltage Technician. Hands-on experience troubleshooting access control systems and card readers. Understanding of low-voltage wiring, cable termination, and electrical troubleshooting. Ability to diagnose issues involving card readers, access control panels, power supplies, and door hardware. Familiarity with multimeters, cable testers, and other diagnostic tools. Ability to read basic wiring diagrams and technical documentation. Strong troubleshooting, communication, and problem-solving skills. Ability to work independently and collaborate with other technicians and project managers. Reliable transportation and the ability to travel to job sites throughout the Cleveland area. Preferred Qualifications Experience with HID card readers and credential-based access control systems. Familiarity with access control platforms such as LenelS2, Software House C•CURE 9000, Genetec, or AMAG. Experience with magnetic locks, electric strikes, request-to-exit devices, and door position switches. Familiarity with IP-based security systems and network-connected access control equipment. Experience troubleshooting communication issues between readers, controllers, and security software. Previous experience in commercial buildings, office facilities, hospitals, schools, or industrial environments. Relevant electronic security certifications or manufacturer training. What We Offer Competitive pay based on experience and technical qualifications. Opportunities for overtime, depending on project requirements. Opportunities to work on commercial electronic security projects. Potential for long-term employment and continued professional development. A professional work environment with opportunities to expand technical skills.
Job Description Job Description Required Qualifications Aurora, IL NOTE: This is not a Full-Time position After Hrs (5p-8am) and Weekend Support AS NEEDED (Dispatch) Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/29/2026
Full time
Job Description Job Description Required Qualifications Aurora, IL NOTE: This is not a Full-Time position After Hrs (5p-8am) and Weekend Support AS NEEDED (Dispatch) Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Key Requirements : Epic Cogito Revenue Cycle Certificate Required Epic Clinical Certificate preferred Experience with creating new dashboard/Slicerdicer model/filters Proficient in one other coding language such as Python Experience with Python, Git, ADO, Microsoft Fabric, Tableau & Power BI Experience with Snowflake or other Data Warehouse concepts and reporting Experience with Clarity database and an understanding how Epic's production data (Chronicles) is extracted, transformed, and loaded (ETL) into the Clarity tables Experience with Agile/Scrum methodologies and project management In-depth knowledge of the Caboodle data warehouse (a Dimensional Data Warehouse - EDW). This includes understanding its star-schema (fact and dimension tables) and how data flows from Clarity into Caboodle. Excellent Problem Solving and Decision Making Progressive thinking Familiar with Snowflake or other Data Warehouse concepts and reporting Effective communication skills Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience. Years of Experience: 7+ years' experience in data and analytics related work Educational Level: A Bachelors of Degree in Data Sciences, Computer Science, Mathematics, Engineering, Business Administration, or related disciplines
10/29/2026
Full time
Job Description Key Requirements : Epic Cogito Revenue Cycle Certificate Required Epic Clinical Certificate preferred Experience with creating new dashboard/Slicerdicer model/filters Proficient in one other coding language such as Python Experience with Python, Git, ADO, Microsoft Fabric, Tableau & Power BI Experience with Snowflake or other Data Warehouse concepts and reporting Experience with Clarity database and an understanding how Epic's production data (Chronicles) is extracted, transformed, and loaded (ETL) into the Clarity tables Experience with Agile/Scrum methodologies and project management In-depth knowledge of the Caboodle data warehouse (a Dimensional Data Warehouse - EDW). This includes understanding its star-schema (fact and dimension tables) and how data flows from Clarity into Caboodle. Excellent Problem Solving and Decision Making Progressive thinking Familiar with Snowflake or other Data Warehouse concepts and reporting Effective communication skills Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience. Years of Experience: 7+ years' experience in data and analytics related work Educational Level: A Bachelors of Degree in Data Sciences, Computer Science, Mathematics, Engineering, Business Administration, or related disciplines
WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As the industry leader, Select Sires Inc. supplies farmers and ranchers with the world's best genetics, services and programs. SELECT SIRES, INC MISSION With the highest integrity, maximize the productivity, profitability, and sustainability of livestock producers who feed the world. SELECT SIRES, INC. CORE VALUES Integrity Dedication Respect Innovation Select Sires, Inc. is currently seeking candidates to join our team as a Help Desk Technician (Level 2). This salaried, exempt position is at our Plain City, OH facility and reports to the Director of Technical Infrastructure and Cybersecurity. POSITION SUMMARY The Help Desk Technician is the first point of contact for employees who need IT help. The role answers calls, emails and tickets, resolves common hardware, software and account problems, and escalates more complex issues to Level 3 support or system and network administrators. Good service and clear communication matter as much as technical skill in this role. Specific duties and responsibilities of a Help Desk Technician (Level 2) include, but are not limited to, Serve as an ambassador of Select Sires' Mission and Core Values, demonstrating professionalism, teamwork, and a commitment to animal well-being in every task. Resolve tickets escalated from Level 1 and find root causes for recurring problems. Troubleshoot complex Windows, Microsoft 365 and business application issues. Manage user accounts, groups and permissions in Active Directory. Build, image and deploy computers and mobile devices with Intune, Autopilot or similar tools. Push software, updates and security policies through endpoint management tools. Support VPN, remote access, Wi-Fi and basic network connectivity problems. Administer shared mailboxes, distribution lists, Teams and SharePoint permissions. Support conference rooms, phones and other office technology. Coach Level 1 technicians and review their tickets for quality. Write and maintain knowledge base articles and support procedures. Escalate server, network and security issues to administrators with clear documentation. Travel to company sites for hands-on support and equipment rollouts as needed. Take part in the after-hours support rotation. A Help Desk Technician (Level 2) 's work schedule is Monday through Friday, 8:00 AM - 4:30PM. Work schedules and duties are subject to change to meet departmental needs. WHY JOIN SELECT SIRES? At Select Sires, you'll be part of a team-oriented, supportive workplace where employees are encouraged to take ownership of their careers and grow both personally and professionally. We take pride in fostering a culture where people feel valued, empowered, and inspired to contribute their best. What We Offer: Competitive compensation and flexible benefits are designed to support your health, financial security, and overall well-being. Professional development opportunities, including mentoring programs, on-the-job learning, and both internal and external training designed to help you expand your skills. Clear pathways for advancement through intentional career planning and growth opportunities. A culture built on excellence, commitment to customer success, and the highest ethical standards. A meaningful focus on work/life balance, ensuring you can thrive at work and at home. A community-driven mindset, with Select Sires proudly contributing to and participating in local organizations, events, and initiatives. REQUIRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 2): 3 to 4 years of IT support experience, including at least 1 year at Level 1. Strong troubleshooting skills with Windows 11 and Microsoft 365. Experience with Active Directory user and group management. Experience with an endpoint management tool. Working knowledge of networking basics: TCP/IP, DNS, DHCP, Wi-Fi and VPN. Clear communication with non-technical users and the ability to coach other technicians. PREFERRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 2): CompTIA A+; Network+, Security+ or Microsoft 365 Endpoint Administrator Associate is a plus. Basic PowerShell scripting is a plus. REQUIRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 2): Associate degree in information technology or a related field, or equivalent work experience. PHYSICAL REQUIREMENTS OF A HELP DESK TECHNICIAN (LEVEL 2): Valid driver's license and ability to lift and carry equipment up to 50 pounds. DISCLAIMER The job description is not intended to cover or describe all tasks, duties, and responsibilities the employee may be required to be asked to perform. Select Sires retains the right to change or add new tasks, duties, and responsibilities to the employee at any time, with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within three business days of the first day of employment. AAP/EEO STATEMENT Select Sires, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Select Sires, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Select Sires, Inc. expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Select Sires, Inc.'s employees to perform their job duties may result in discipline up to and including termination. Learn more and apply PIdcf8-1828
10/29/2026
Full time
WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As the industry leader, Select Sires Inc. supplies farmers and ranchers with the world's best genetics, services and programs. SELECT SIRES, INC MISSION With the highest integrity, maximize the productivity, profitability, and sustainability of livestock producers who feed the world. SELECT SIRES, INC. CORE VALUES Integrity Dedication Respect Innovation Select Sires, Inc. is currently seeking candidates to join our team as a Help Desk Technician (Level 2). This salaried, exempt position is at our Plain City, OH facility and reports to the Director of Technical Infrastructure and Cybersecurity. POSITION SUMMARY The Help Desk Technician is the first point of contact for employees who need IT help. The role answers calls, emails and tickets, resolves common hardware, software and account problems, and escalates more complex issues to Level 3 support or system and network administrators. Good service and clear communication matter as much as technical skill in this role. Specific duties and responsibilities of a Help Desk Technician (Level 2) include, but are not limited to, Serve as an ambassador of Select Sires' Mission and Core Values, demonstrating professionalism, teamwork, and a commitment to animal well-being in every task. Resolve tickets escalated from Level 1 and find root causes for recurring problems. Troubleshoot complex Windows, Microsoft 365 and business application issues. Manage user accounts, groups and permissions in Active Directory. Build, image and deploy computers and mobile devices with Intune, Autopilot or similar tools. Push software, updates and security policies through endpoint management tools. Support VPN, remote access, Wi-Fi and basic network connectivity problems. Administer shared mailboxes, distribution lists, Teams and SharePoint permissions. Support conference rooms, phones and other office technology. Coach Level 1 technicians and review their tickets for quality. Write and maintain knowledge base articles and support procedures. Escalate server, network and security issues to administrators with clear documentation. Travel to company sites for hands-on support and equipment rollouts as needed. Take part in the after-hours support rotation. A Help Desk Technician (Level 2) 's work schedule is Monday through Friday, 8:00 AM - 4:30PM. Work schedules and duties are subject to change to meet departmental needs. WHY JOIN SELECT SIRES? At Select Sires, you'll be part of a team-oriented, supportive workplace where employees are encouraged to take ownership of their careers and grow both personally and professionally. We take pride in fostering a culture where people feel valued, empowered, and inspired to contribute their best. What We Offer: Competitive compensation and flexible benefits are designed to support your health, financial security, and overall well-being. Professional development opportunities, including mentoring programs, on-the-job learning, and both internal and external training designed to help you expand your skills. Clear pathways for advancement through intentional career planning and growth opportunities. A culture built on excellence, commitment to customer success, and the highest ethical standards. A meaningful focus on work/life balance, ensuring you can thrive at work and at home. A community-driven mindset, with Select Sires proudly contributing to and participating in local organizations, events, and initiatives. REQUIRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 2): 3 to 4 years of IT support experience, including at least 1 year at Level 1. Strong troubleshooting skills with Windows 11 and Microsoft 365. Experience with Active Directory user and group management. Experience with an endpoint management tool. Working knowledge of networking basics: TCP/IP, DNS, DHCP, Wi-Fi and VPN. Clear communication with non-technical users and the ability to coach other technicians. PREFERRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 2): CompTIA A+; Network+, Security+ or Microsoft 365 Endpoint Administrator Associate is a plus. Basic PowerShell scripting is a plus. REQUIRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 2): Associate degree in information technology or a related field, or equivalent work experience. PHYSICAL REQUIREMENTS OF A HELP DESK TECHNICIAN (LEVEL 2): Valid driver's license and ability to lift and carry equipment up to 50 pounds. DISCLAIMER The job description is not intended to cover or describe all tasks, duties, and responsibilities the employee may be required to be asked to perform. Select Sires retains the right to change or add new tasks, duties, and responsibilities to the employee at any time, with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within three business days of the first day of employment. AAP/EEO STATEMENT Select Sires, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Select Sires, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Select Sires, Inc. expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Select Sires, Inc.'s employees to perform their job duties may result in discipline up to and including termination. Learn more and apply PIdcf8-1828
WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As the industry leader, Select Sires Inc. supplies farmers and ranchers with the world's best genetics, services and programs. SELECT SIRES, INC MISSION With the highest integrity, maximize the productivity, profitability, and sustainability of livestock producers who feed the world. SELECT SIRES, INC. CORE VALUES Integrity Dedication Respect Innovation Select Sires, Inc. is currently seeking candidates to join our team as a Help Desk Technician (Level 1). This hourly, non-exempt position is at our Plain City, OH facility and reports to the Director of Technical Infrastructure and Cybersecurity. POSITION SUMMARY: The Help Desk Technician is the first point of contact for employees who need IT help. The role answers calls, emails and tickets, resolves common hardware, software and account problems, and escalates more complex issues to Level 2 support or system and network administrators. Good service and clear communication matter as much as technical skill in this role. Specific duties and responsibilities of a Help Desk Technician (Level 1) include, but are not limited to, Serve as an ambassador of Select Sires' Mission and Core Values, demonstrating professionalism, teamwork, and a commitment to animal well-being in every task. Respond to IT requests by phone, email, chat and the ticketing system, in person or by remote support. Log, prioritize and track every request in the ticketing system until it is resolved. Reset passwords, unlock accounts and set up multi-factor authentication. Troubleshoot Windows PCs, laptops, printers, mobile devices and peripherals. Support Microsoft 365 applications, including Outlook, Teams, OneDrive and Office. Set up computers and accounts for new hires and recover equipment and remove access when employees leave. Install approved software and apply basic updates. Escalate complex issues to Level 2 support or system and network administrators, with clear notes on what was tried. Keep track of IT equipment and update the asset inventory. Write and update how-to articles for common problems. Follow security procedures and report suspicious emails or activity to the security team. A Help Desk Technician (Level 1) 's work schedule is Monday through Friday, 8:00 AM - 4:30 PM. Work schedules and duties are subject to change to meet departmental needs. WHY JOIN SELECT SIRES? At Select Sires, you'll be part of a team-oriented, supportive workplace where employees are encouraged to take ownership of their careers and grow both personally and professionally. We take pride in fostering a culture where people feel valued, empowered, and inspired to contribute their best. What We Offer: Competitive compensation and flexible benefits are designed to support your health, financial security, and overall well-being. Professional development opportunities, including mentoring programs, on-the-job learning, and both internal and external training designed to help you expand your skills. Clear pathways for advancement through intentional career planning and growth opportunities. A culture built on excellence, commitment to customer success, and the highest ethical standards. A meaningful focus on work/life balance, ensuring you can thrive at work and at home. A community-driven mindset, with Select Sires proudly contributing to and participating in local organizations, events, and initiatives. REQUIRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 1): Working knowledge of Windows 11 and Microsoft 365 applications. Basic understanding of PC hardware, printers and mobile devices. Basic networking knowledge, such as Wi-Fi, IP addresses and VPN. Strong customer service skills, patience and clear communication with non-technical users. Ability to stay organized and manage several requests at once. REFERRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 1): CompTIA A+ certification, or willingness to earn it within the first year - preferred Familiarity with Active Directory account tasks is a plus. REQUIRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 1): High school diploma or equivalent PREFERRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 1): Associate degree or IT certificate PHYSICAL REQUIREMENTS OF A HELP DESK TECHNICIAN (LEVEL 1): Ability to lift and carry equipment up to 50 pounds. DISCLAIMER The job description is not intended to cover or describe all tasks, duties, and responsibilities the employee may be required to be asked to perform. Select Sires retains the right to change or add new tasks, duties, and responsibilities to the employee at any time, with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within three business days of the first day of employment. AAP/EEO STATEMENT Select Sires, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Select Sires, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Select Sires, Inc. expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Select Sires, Inc.'s employees to perform their job duties may result in discipline up to and including termination. Learn more and apply PI06487a1267e3-1773
10/29/2026
Full time
WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As the industry leader, Select Sires Inc. supplies farmers and ranchers with the world's best genetics, services and programs. SELECT SIRES, INC MISSION With the highest integrity, maximize the productivity, profitability, and sustainability of livestock producers who feed the world. SELECT SIRES, INC. CORE VALUES Integrity Dedication Respect Innovation Select Sires, Inc. is currently seeking candidates to join our team as a Help Desk Technician (Level 1). This hourly, non-exempt position is at our Plain City, OH facility and reports to the Director of Technical Infrastructure and Cybersecurity. POSITION SUMMARY: The Help Desk Technician is the first point of contact for employees who need IT help. The role answers calls, emails and tickets, resolves common hardware, software and account problems, and escalates more complex issues to Level 2 support or system and network administrators. Good service and clear communication matter as much as technical skill in this role. Specific duties and responsibilities of a Help Desk Technician (Level 1) include, but are not limited to, Serve as an ambassador of Select Sires' Mission and Core Values, demonstrating professionalism, teamwork, and a commitment to animal well-being in every task. Respond to IT requests by phone, email, chat and the ticketing system, in person or by remote support. Log, prioritize and track every request in the ticketing system until it is resolved. Reset passwords, unlock accounts and set up multi-factor authentication. Troubleshoot Windows PCs, laptops, printers, mobile devices and peripherals. Support Microsoft 365 applications, including Outlook, Teams, OneDrive and Office. Set up computers and accounts for new hires and recover equipment and remove access when employees leave. Install approved software and apply basic updates. Escalate complex issues to Level 2 support or system and network administrators, with clear notes on what was tried. Keep track of IT equipment and update the asset inventory. Write and update how-to articles for common problems. Follow security procedures and report suspicious emails or activity to the security team. A Help Desk Technician (Level 1) 's work schedule is Monday through Friday, 8:00 AM - 4:30 PM. Work schedules and duties are subject to change to meet departmental needs. WHY JOIN SELECT SIRES? At Select Sires, you'll be part of a team-oriented, supportive workplace where employees are encouraged to take ownership of their careers and grow both personally and professionally. We take pride in fostering a culture where people feel valued, empowered, and inspired to contribute their best. What We Offer: Competitive compensation and flexible benefits are designed to support your health, financial security, and overall well-being. Professional development opportunities, including mentoring programs, on-the-job learning, and both internal and external training designed to help you expand your skills. Clear pathways for advancement through intentional career planning and growth opportunities. A culture built on excellence, commitment to customer success, and the highest ethical standards. A meaningful focus on work/life balance, ensuring you can thrive at work and at home. A community-driven mindset, with Select Sires proudly contributing to and participating in local organizations, events, and initiatives. REQUIRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 1): Working knowledge of Windows 11 and Microsoft 365 applications. Basic understanding of PC hardware, printers and mobile devices. Basic networking knowledge, such as Wi-Fi, IP addresses and VPN. Strong customer service skills, patience and clear communication with non-technical users. Ability to stay organized and manage several requests at once. REFERRED SKILLS AND ABILITIES OF A HELP DESK TECHNICIAN (LEVEL 1): CompTIA A+ certification, or willingness to earn it within the first year - preferred Familiarity with Active Directory account tasks is a plus. REQUIRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 1): High school diploma or equivalent PREFERRED EDUCATION AND EXPERIENCE OF A HELP DESK TECHNICIAN (LEVEL 1): Associate degree or IT certificate PHYSICAL REQUIREMENTS OF A HELP DESK TECHNICIAN (LEVEL 1): Ability to lift and carry equipment up to 50 pounds. DISCLAIMER The job description is not intended to cover or describe all tasks, duties, and responsibilities the employee may be required to be asked to perform. Select Sires retains the right to change or add new tasks, duties, and responsibilities to the employee at any time, with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within three business days of the first day of employment. AAP/EEO STATEMENT Select Sires, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Select Sires, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Select Sires, Inc. expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Select Sires, Inc.'s employees to perform their job duties may result in discipline up to and including termination. Learn more and apply PI06487a1267e3-1773
Provide Level 2 IT support to employees by resolving escalated hardware, software, account and connectivity issues. Manage user accounts and devices, support Microsoft 365 and office technology, coach Level 1 technicians, document solutions, and escalate complex infrastructure or security issues. The position is based at the Plain City, Ohio facility and includes occasional travel and after-hours support rotation. Responsibilities Resolve tickets escalated from Level 1 and identify root causes of recurring issues. Troubleshoot Windows, Microsoft 365, business applications, VPN, Wi-Fi and basic network connectivity. Manage Active Directory accounts, groups and permissions, and Microsoft 365 collaboration permissions. Build, image, deploy and manage computers and mobile devices using endpoint management tools. Coach Level 1 technicians, review ticket quality, and maintain knowledge base articles and procedures. Support office technology, escalate infrastructure and security issues, and travel to company sites for hands-on support as needed. Required Skills Windows troubleshooting Microsoft 365 administration Business application support Active Directory Account and permission management Intune Autopilot Endpoint deployment and management VPN and remote access support Network connectivity troubleshooting
10/28/2026
Full time
Provide Level 2 IT support to employees by resolving escalated hardware, software, account and connectivity issues. Manage user accounts and devices, support Microsoft 365 and office technology, coach Level 1 technicians, document solutions, and escalate complex infrastructure or security issues. The position is based at the Plain City, Ohio facility and includes occasional travel and after-hours support rotation. Responsibilities Resolve tickets escalated from Level 1 and identify root causes of recurring issues. Troubleshoot Windows, Microsoft 365, business applications, VPN, Wi-Fi and basic network connectivity. Manage Active Directory accounts, groups and permissions, and Microsoft 365 collaboration permissions. Build, image, deploy and manage computers and mobile devices using endpoint management tools. Coach Level 1 technicians, review ticket quality, and maintain knowledge base articles and procedures. Support office technology, escalate infrastructure and security issues, and travel to company sites for hands-on support as needed. Required Skills Windows troubleshooting Microsoft 365 administration Business application support Active Directory Account and permission management Intune Autopilot Endpoint deployment and management VPN and remote access support Network connectivity troubleshooting
Job Description Job Description Position Summary The AV Technician Level 2 is responsible for installation and field integration of commercial audio/visual systems including speakers, amplifiers, displays, racks, and control equipment. This role works independently on standard installations and supports larger team project deployments. Core Responsibilities Install speakers, amplifiers, DSPs, and AV control hardware Install and mount displays and projectors Build and dress equipment racks with proper cable management Run and terminate speaker wire, Cat6, HDMI, control cable Terminate and test structured cabling Install digital signage players and control processors Assist with system commissioning and signal testing Technical Skills Required Ability to build clean, professional rack systems Understanding of balanced vs unbalanced audio Familiarity with DSP signal flow (QSC, Biamp, etc.) Basic networking knowledge for AV over IP systems Ability to troubleshoot signal flow issues Experience with commercial AV systems preferred Field Expectations Work independently on smaller AV projects Follow wiring diagrams and system schematics Maintain clean cable management standards Ensure systems are fully tested before handoff Provide basic end-user training when required Qualifications 2-4 years experience in commercial AV installation Strong understanding of signal flow fundamentals Experience mounting displays and installing ceiling speakers Comfortable using lifts and power tools Clean driving record Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration. Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration.
10/28/2026
Full time
Job Description Job Description Position Summary The AV Technician Level 2 is responsible for installation and field integration of commercial audio/visual systems including speakers, amplifiers, displays, racks, and control equipment. This role works independently on standard installations and supports larger team project deployments. Core Responsibilities Install speakers, amplifiers, DSPs, and AV control hardware Install and mount displays and projectors Build and dress equipment racks with proper cable management Run and terminate speaker wire, Cat6, HDMI, control cable Terminate and test structured cabling Install digital signage players and control processors Assist with system commissioning and signal testing Technical Skills Required Ability to build clean, professional rack systems Understanding of balanced vs unbalanced audio Familiarity with DSP signal flow (QSC, Biamp, etc.) Basic networking knowledge for AV over IP systems Ability to troubleshoot signal flow issues Experience with commercial AV systems preferred Field Expectations Work independently on smaller AV projects Follow wiring diagrams and system schematics Maintain clean cable management standards Ensure systems are fully tested before handoff Provide basic end-user training when required Qualifications 2-4 years experience in commercial AV installation Strong understanding of signal flow fundamentals Experience mounting displays and installing ceiling speakers Comfortable using lifts and power tools Clean driving record Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration. Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration.
Job Description Job Description Position Summary This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Position Detail Interact with customers and internal departments to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel so as to identify needed hardware models, determine module/line-card compatibility, and configure replacement devices. This requires a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 7600 series and older systems that are EOL/EOS, as well as experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Evaluate legacy equipment to determine the best path to maintain or replace it. Diagnostic and repair services for RMA'd materials. Must gain an understanding and knowledge of the CBM manufactured product line and be capable of diagnosing and repairing manufactured product. This requires having good mechanical aptitude and attention to detail, as well as the ability to follow detailed processes. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.
10/28/2026
Full time
Job Description Job Description Position Summary This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Position Detail Interact with customers and internal departments to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel so as to identify needed hardware models, determine module/line-card compatibility, and configure replacement devices. This requires a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 7600 series and older systems that are EOL/EOS, as well as experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Evaluate legacy equipment to determine the best path to maintain or replace it. Diagnostic and repair services for RMA'd materials. Must gain an understanding and knowledge of the CBM manufactured product line and be capable of diagnosing and repairing manufactured product. This requires having good mechanical aptitude and attention to detail, as well as the ability to follow detailed processes. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team. Company Description CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.
Job Description Job Description Operations Manager CUI Cable Services Nashville, TN Position Overview CUI Cable Services is seeking an experienced and results-driven Operations Manager to oversee our operations in Nashville, TN. This position plays a critical role in leading day-to-day field operations, developing high-performing installation teams, and ensuring residential fiber installations are completed safely, efficiently, and to the highest standards of quality and customer satisfaction. The ideal candidate is a hands-on leader with a strong background in telecommunications, fiber-to-the-home (FTTH) installations, and field service operations. This individual will be responsible for managing field supervisors and installation technicians, driving operational performance, maintaining workforce accountability, and ensuring our operations consistently meet or exceed Google Fiber's performance expectations. We are looking for someone who understands the demands of a fast-paced telecommunications environment and can balance technician development, customer experience, productivity, and profitability. Key ResponsibilitiesField Operations & Performance Management Oversee daily residential fiber installation operations throughout the Nashville market, ensuring work is completed safely, efficiently, and according to established standards. Manage and support field supervisors and residential installation technicians to achieve operational goals and performance expectations. Monitor key performance indicators (KPIs), including installation completion rates, technician productivity, quality assurance, repeat service visits, customer satisfaction, and on-time performance. Identify operational challenges, implement corrective action plans, and continuously improve field performance. Coordinate daily workforce allocation, technician scheduling, and installation capacity to meet customer demand and service commitments. Ensure all installations comply with Google Fiber specifications, company procedures, and applicable industry standards. Analyze operational reports and performance trends to identify opportunities for improved efficiency and service delivery. Leadership & Technician Development Provide direct leadership, coaching, and accountability to field supervisors and residential installation technicians. Oversee new technician onboarding, field training, and readiness to ensure employees are prepared to perform installations independently. Establish clear performance expectations and conduct regular evaluations, coaching sessions, and corrective action discussions. Develop a culture of accountability, teamwork, continuous improvement, and professional development. Installation Quality & Customer Experience Ensure residential fiber installations meet established technical specifications, quality requirements, and customer service standards. Monitor installation quality through field inspections, quality audits, and performance reviews. Reduce repeat service visits, installation defects, and customer escalations through proactive coaching and process improvements. Work closely with field supervisors to resolve complex installation challenges and customer service concerns. Reinforce professional customer interactions, proper installation practices, and respect for customer property. Safety, Compliance & Operational Standards Promote and enforce a safety-first culture across all field operations. Ensure technicians follow company safety policies, OSHA requirements, ladder safety procedures, and applicable telecommunications installation standards. Maintain accountability for company-issued vehicles, tools, equipment, and other operational assets. Ensure technicians maintain required credentials, training, and qualifications. Investigate safety incidents, equipment damage, and operational concerns while implementing appropriate corrective measures. Required Qualifications Minimum of 5 years of experience in telecommunications, broadband, fiber installation, or related field service operations. At least 3 years of leadership experience managing field technicians, supervisors, or operational teams. Strong understanding of residential fiber-to-the-home (FTTH) installations, including installation procedures, troubleshooting, and service quality standards. Demonstrated ability to manage operational performance through measurable KPIs and performance reporting. Experience managing technician productivity, installation quality, workforce scheduling, and customer satisfaction. Strong leadership, communication, problem-solving, and conflict-resolution skills. Ability to manage multiple operational priorities in a fast-paced, performance-driven environment. Preferred Qualifications Previous operational leadership experience supporting Google Fiber or another major telecommunications provider. Experience managing residential fiber installation teams in a high-volume production environment. Familiarity with fiber optic installation practices, optical network terminals (ONTs), customer premises equipment, and fiber troubleshooting. Demonstrated success improving operational efficiency, reducing repeat service visits, and increasing technician productivity. What Success Looks Like The successful Operations Manager will demonstrate the ability to: Build and retain strong teams: Develop a reliable, engaged workforce of residential installation technicians and field supervisors. Drive operational excellence: Consistently achieve installation productivity, quality, and service performance targets. Deliver exceptional customer experiences: Minimize customer escalations, repeat visits, and installation-related complaints. Lead through accountability: Establish clear expectations, provide meaningful coaching, and address performance concerns. Strengthen client relationships: Maintain consistent communication and deliver reliable results that support Google Fiber's operational objectives. Improve business performance: Optimize labor utilization, manage operational costs, and identify opportunities for sustainable growth. Work Environment & Expectations This position requires a combination of office-based management and active field leadership. The Operations Manager must be comfortable visiting installation sites, conducting field observations, supporting technicians, and responding to operational challenges as they arise. Flexibility to work outside standard business hours may be necessary to support installation schedules, customer needs, and operational priorities. Why Join CUI Cable Services? At CUI Cable Services, our success starts with the people who keep our communities connected. We provide essential telecommunications services and believe strong leadership, quality workmanship, and exceptional customer experiences are the foundation of a successful operation. As an Operations Manager supporting our Google Fiber operations in Nashville, you will have the opportunity to lead a growing field organization, develop talented technicians, improve operational performance, and make a measurable impact on the business. If you are a telecommunications leader who thrives on building teams, driving results, and delivering operational excellence, we encourage you to apply. CUI Cable Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to qualified applicants in accordance with applicable laws.
10/28/2026
Full time
Job Description Job Description Operations Manager CUI Cable Services Nashville, TN Position Overview CUI Cable Services is seeking an experienced and results-driven Operations Manager to oversee our operations in Nashville, TN. This position plays a critical role in leading day-to-day field operations, developing high-performing installation teams, and ensuring residential fiber installations are completed safely, efficiently, and to the highest standards of quality and customer satisfaction. The ideal candidate is a hands-on leader with a strong background in telecommunications, fiber-to-the-home (FTTH) installations, and field service operations. This individual will be responsible for managing field supervisors and installation technicians, driving operational performance, maintaining workforce accountability, and ensuring our operations consistently meet or exceed Google Fiber's performance expectations. We are looking for someone who understands the demands of a fast-paced telecommunications environment and can balance technician development, customer experience, productivity, and profitability. Key ResponsibilitiesField Operations & Performance Management Oversee daily residential fiber installation operations throughout the Nashville market, ensuring work is completed safely, efficiently, and according to established standards. Manage and support field supervisors and residential installation technicians to achieve operational goals and performance expectations. Monitor key performance indicators (KPIs), including installation completion rates, technician productivity, quality assurance, repeat service visits, customer satisfaction, and on-time performance. Identify operational challenges, implement corrective action plans, and continuously improve field performance. Coordinate daily workforce allocation, technician scheduling, and installation capacity to meet customer demand and service commitments. Ensure all installations comply with Google Fiber specifications, company procedures, and applicable industry standards. Analyze operational reports and performance trends to identify opportunities for improved efficiency and service delivery. Leadership & Technician Development Provide direct leadership, coaching, and accountability to field supervisors and residential installation technicians. Oversee new technician onboarding, field training, and readiness to ensure employees are prepared to perform installations independently. Establish clear performance expectations and conduct regular evaluations, coaching sessions, and corrective action discussions. Develop a culture of accountability, teamwork, continuous improvement, and professional development. Installation Quality & Customer Experience Ensure residential fiber installations meet established technical specifications, quality requirements, and customer service standards. Monitor installation quality through field inspections, quality audits, and performance reviews. Reduce repeat service visits, installation defects, and customer escalations through proactive coaching and process improvements. Work closely with field supervisors to resolve complex installation challenges and customer service concerns. Reinforce professional customer interactions, proper installation practices, and respect for customer property. Safety, Compliance & Operational Standards Promote and enforce a safety-first culture across all field operations. Ensure technicians follow company safety policies, OSHA requirements, ladder safety procedures, and applicable telecommunications installation standards. Maintain accountability for company-issued vehicles, tools, equipment, and other operational assets. Ensure technicians maintain required credentials, training, and qualifications. Investigate safety incidents, equipment damage, and operational concerns while implementing appropriate corrective measures. Required Qualifications Minimum of 5 years of experience in telecommunications, broadband, fiber installation, or related field service operations. At least 3 years of leadership experience managing field technicians, supervisors, or operational teams. Strong understanding of residential fiber-to-the-home (FTTH) installations, including installation procedures, troubleshooting, and service quality standards. Demonstrated ability to manage operational performance through measurable KPIs and performance reporting. Experience managing technician productivity, installation quality, workforce scheduling, and customer satisfaction. Strong leadership, communication, problem-solving, and conflict-resolution skills. Ability to manage multiple operational priorities in a fast-paced, performance-driven environment. Preferred Qualifications Previous operational leadership experience supporting Google Fiber or another major telecommunications provider. Experience managing residential fiber installation teams in a high-volume production environment. Familiarity with fiber optic installation practices, optical network terminals (ONTs), customer premises equipment, and fiber troubleshooting. Demonstrated success improving operational efficiency, reducing repeat service visits, and increasing technician productivity. What Success Looks Like The successful Operations Manager will demonstrate the ability to: Build and retain strong teams: Develop a reliable, engaged workforce of residential installation technicians and field supervisors. Drive operational excellence: Consistently achieve installation productivity, quality, and service performance targets. Deliver exceptional customer experiences: Minimize customer escalations, repeat visits, and installation-related complaints. Lead through accountability: Establish clear expectations, provide meaningful coaching, and address performance concerns. Strengthen client relationships: Maintain consistent communication and deliver reliable results that support Google Fiber's operational objectives. Improve business performance: Optimize labor utilization, manage operational costs, and identify opportunities for sustainable growth. Work Environment & Expectations This position requires a combination of office-based management and active field leadership. The Operations Manager must be comfortable visiting installation sites, conducting field observations, supporting technicians, and responding to operational challenges as they arise. Flexibility to work outside standard business hours may be necessary to support installation schedules, customer needs, and operational priorities. Why Join CUI Cable Services? At CUI Cable Services, our success starts with the people who keep our communities connected. We provide essential telecommunications services and believe strong leadership, quality workmanship, and exceptional customer experiences are the foundation of a successful operation. As an Operations Manager supporting our Google Fiber operations in Nashville, you will have the opportunity to lead a growing field organization, develop talented technicians, improve operational performance, and make a measurable impact on the business. If you are a telecommunications leader who thrives on building teams, driving results, and delivering operational excellence, we encourage you to apply. CUI Cable Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to qualified applicants in accordance with applicable laws.
Macpower Digital Assets Edge Private Limited
Arlington, Virginia
Job Description Job Description Clearance: Active TS/SCI eligibility required, plus Special Access Program (SAP) access eligibility and willingness for Counterintelligence polygraph Industry: Public Sector/Government (DoD/Air Force support) Job Location: Colorado Springs, CO Arlington, VA Crystal City, VA Key Responsibilities: Conduct comprehensive assessments of management, operational, and technical security controls for information systems (IS) using Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG). Evaluate IS threats, vulnerabilities, and impacts on Confidentiality, Integrity, and Availability to recommend safeguards and corrective actions. Prepare Security Assessment Reports (SAR), initiate Plans of Action and Milestones (POA&M), and provide written recommendations for security authorization to Authorizing Officials (AO/DAO). Advise Information System Owners (ISO), Information Data Owners (IDO), Program Security Officers (PSO), and officials on assessment, authorization, and compliance issues. Review and evaluate authorization packages, proposed changes to operating environments, hardware/software impacts, and Continuous Monitoring Plans. Ensure compliance with sanitization procedures, assist with inspections, security incidents, and all phases of the system development life cycle (SDLC). Perform oversight of IS security program policy, with emphasis on SAP network infrastructure integration. Represent the organization on inspection teams. Required Qualifications: Bachelor's degree in a related field or equivalent experience (4 years). 5-7 years of related experience, including at least 3 years in SAP, SCI, or Collateral IS Security with hands-on implementation of relevant regulations. Prior experience as Information Systems Security Officer (ISSO) and/or Information Systems Security Manager (ISSM). Meet DoD Directive 8570.01-M certification requirements for Information Assurance Technician Level III or Information Assurance Manager Level I within 6 months of hire. Native or bilingual proficiency in English. Eligible for TS/SCI and SAP access.
10/28/2026
Full time
Job Description Job Description Clearance: Active TS/SCI eligibility required, plus Special Access Program (SAP) access eligibility and willingness for Counterintelligence polygraph Industry: Public Sector/Government (DoD/Air Force support) Job Location: Colorado Springs, CO Arlington, VA Crystal City, VA Key Responsibilities: Conduct comprehensive assessments of management, operational, and technical security controls for information systems (IS) using Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG). Evaluate IS threats, vulnerabilities, and impacts on Confidentiality, Integrity, and Availability to recommend safeguards and corrective actions. Prepare Security Assessment Reports (SAR), initiate Plans of Action and Milestones (POA&M), and provide written recommendations for security authorization to Authorizing Officials (AO/DAO). Advise Information System Owners (ISO), Information Data Owners (IDO), Program Security Officers (PSO), and officials on assessment, authorization, and compliance issues. Review and evaluate authorization packages, proposed changes to operating environments, hardware/software impacts, and Continuous Monitoring Plans. Ensure compliance with sanitization procedures, assist with inspections, security incidents, and all phases of the system development life cycle (SDLC). Perform oversight of IS security program policy, with emphasis on SAP network infrastructure integration. Represent the organization on inspection teams. Required Qualifications: Bachelor's degree in a related field or equivalent experience (4 years). 5-7 years of related experience, including at least 3 years in SAP, SCI, or Collateral IS Security with hands-on implementation of relevant regulations. Prior experience as Information Systems Security Officer (ISSO) and/or Information Systems Security Manager (ISSM). Meet DoD Directive 8570.01-M certification requirements for Information Assurance Technician Level III or Information Assurance Manager Level I within 6 months of hire. Native or bilingual proficiency in English. Eligible for TS/SCI and SAP access.
Job Description Job Description Overview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
10/28/2026
Full time
Job Description Job Description Overview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
10/28/2026
Full time
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
Job Description Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Job Summary: The PC Technician: Senior Coordinator is an on-site IT position that provides and coordinates day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location. The Senior Coordinator supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, assisting with procurement, creating and updating documentation/SOPs, assists, trains and mentors coworkers, and uses a work ticket management system to track progress and document solutions. The Senior Coordinator works as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment, and support multiple point of sale systems in a manner that provides an Experience of a Lifetime for employees and guests. The Senior Coordinator prioritizes safety and guest service while living the company's core values to deliver excellent IT support. The PC Tech Senior Coordinator has much in common with the PC Tech Coordinator, and, in addition, comes to the position with IT experience; develops a working knowledge of Vail's organizational structure, updates and/or creates SOPs; assists, trains and mentors IT coworkers; and assists with procurement. Job Specifications: Starting Wage: $22.09/hr - $25.99/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Be Safe: Prioritize and ensure personal, coworker and guest safety in all aspects of your work. Adhere to company safety policies and procedures. Engage in company trainings and initiatives to support safety. Serve Others: Develop and exercise competency supporting Vail Resorts internal applications and systems, addressing issues that can be resolved locally and escalating as appropriate. Use the work ticket management system to manage total work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI). Mentor/share job knowledge with junior PC Techs. Coordinate and support the relocation and re-installation of IT equipment in offices, outlets, special event sites, etc. Provide exceptional guest service while supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime. Drive Value for the Company: Provide support for resort and remote-location sales points and peripherals. Provide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc. Configure, track, maintain and properly dispose of IT-approved technology, including workstations, point of sale systems, hand-held devices, peripherals, etc. Create and maintain accurate documentation and SOPs, as assigned. Strive for continual improvement and growth by actively participating in company and IT-specific training. Suggest and implement new ideas and tactics for improving user support and the guest experience. Develop working knowledge of Vail Resorts IT organizational structure and processes. Mentor and share job knowledge/skills with junior PC Techs. Assist with procurement. Do Right: Follow and ensure that all users are following IT-related company procedures, guidelines and policies. Perform tasks with integrity by always doing the right thing. Do Good: Engage and support the community contribute to its success. Promote all company values. Be Inclusive: Welcome and engage with all guests and coworkers. Support and engage in the company's diversity, equity and inclusion efforts. Have Fun: Maintain a positive attitude with all aspects of the job. Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same. Other duties and projects as assigned. Job Requirements: Positive, enthusiastic, and friendly. Solution oriented with desire to learn new skills. Familiar with technology support in an enterprise environment. Able to work independent and prioritize work load. Ability to sit and stand for long periods of time. Able to move 50 lbs (with assistance if needed). Should be able to work a schedule that can include weekends and holidays. Ability to ski or snowboard at intermediate level, or desire to learn. Valid US driver's license. The expected Total Compensation for this role is $22.09/hr - $25.99/hr. Individual compensation decisions are based on a variety of factors. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 518006 Reference Date: 09/28/2026 Job Code Function: IT Support
10/28/2026
Full time
Job Description Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Job Summary: The PC Technician: Senior Coordinator is an on-site IT position that provides and coordinates day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location. The Senior Coordinator supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, assisting with procurement, creating and updating documentation/SOPs, assists, trains and mentors coworkers, and uses a work ticket management system to track progress and document solutions. The Senior Coordinator works as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment, and support multiple point of sale systems in a manner that provides an Experience of a Lifetime for employees and guests. The Senior Coordinator prioritizes safety and guest service while living the company's core values to deliver excellent IT support. The PC Tech Senior Coordinator has much in common with the PC Tech Coordinator, and, in addition, comes to the position with IT experience; develops a working knowledge of Vail's organizational structure, updates and/or creates SOPs; assists, trains and mentors IT coworkers; and assists with procurement. Job Specifications: Starting Wage: $22.09/hr - $25.99/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Be Safe: Prioritize and ensure personal, coworker and guest safety in all aspects of your work. Adhere to company safety policies and procedures. Engage in company trainings and initiatives to support safety. Serve Others: Develop and exercise competency supporting Vail Resorts internal applications and systems, addressing issues that can be resolved locally and escalating as appropriate. Use the work ticket management system to manage total work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI). Mentor/share job knowledge with junior PC Techs. Coordinate and support the relocation and re-installation of IT equipment in offices, outlets, special event sites, etc. Provide exceptional guest service while supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime. Drive Value for the Company: Provide support for resort and remote-location sales points and peripherals. Provide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc. Configure, track, maintain and properly dispose of IT-approved technology, including workstations, point of sale systems, hand-held devices, peripherals, etc. Create and maintain accurate documentation and SOPs, as assigned. Strive for continual improvement and growth by actively participating in company and IT-specific training. Suggest and implement new ideas and tactics for improving user support and the guest experience. Develop working knowledge of Vail Resorts IT organizational structure and processes. Mentor and share job knowledge/skills with junior PC Techs. Assist with procurement. Do Right: Follow and ensure that all users are following IT-related company procedures, guidelines and policies. Perform tasks with integrity by always doing the right thing. Do Good: Engage and support the community contribute to its success. Promote all company values. Be Inclusive: Welcome and engage with all guests and coworkers. Support and engage in the company's diversity, equity and inclusion efforts. Have Fun: Maintain a positive attitude with all aspects of the job. Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same. Other duties and projects as assigned. Job Requirements: Positive, enthusiastic, and friendly. Solution oriented with desire to learn new skills. Familiar with technology support in an enterprise environment. Able to work independent and prioritize work load. Ability to sit and stand for long periods of time. Able to move 50 lbs (with assistance if needed). Should be able to work a schedule that can include weekends and holidays. Ability to ski or snowboard at intermediate level, or desire to learn. Valid US driver's license. The expected Total Compensation for this role is $22.09/hr - $25.99/hr. Individual compensation decisions are based on a variety of factors. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 518006 Reference Date: 09/28/2026 Job Code Function: IT Support
Job Description Job Description Position Summary The AV Technician Level 2 is responsible for installation and field integration of commercial audio/visual systems including speakers, amplifiers, displays, racks, and control equipment. This role works independently on standard installations and supports larger team project deployments. Core Responsibilities Install speakers, amplifiers, DSPs, and AV control hardware Install and mount displays and projectors Build and dress equipment racks with proper cable management Run and terminate speaker wire, Cat6, HDMI, control cable Terminate and test structured cabling Install digital signage players and control processors Assist with system commissioning and signal testing Technical Skills Required Ability to build clean, professional rack systems Understanding of balanced vs unbalanced audio Familiarity with DSP signal flow (QSC, Biamp, etc.) Basic networking knowledge for AV over IP systems Ability to troubleshoot signal flow issues Experience with commercial AV systems preferred Field Expectations Work independently on smaller AV projects Follow wiring diagrams and system schematics Maintain clean cable management standards Ensure systems are fully tested before handoff Provide basic end-user training when required Qualifications 2-4 years experience in commercial AV installation Strong understanding of signal flow fundamentals Experience mounting displays and installing ceiling speakers Comfortable using lifts and power tools Clean driving record Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration. Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration.
10/28/2026
Full time
Job Description Job Description Position Summary The AV Technician Level 2 is responsible for installation and field integration of commercial audio/visual systems including speakers, amplifiers, displays, racks, and control equipment. This role works independently on standard installations and supports larger team project deployments. Core Responsibilities Install speakers, amplifiers, DSPs, and AV control hardware Install and mount displays and projectors Build and dress equipment racks with proper cable management Run and terminate speaker wire, Cat6, HDMI, control cable Terminate and test structured cabling Install digital signage players and control processors Assist with system commissioning and signal testing Technical Skills Required Ability to build clean, professional rack systems Understanding of balanced vs unbalanced audio Familiarity with DSP signal flow (QSC, Biamp, etc.) Basic networking knowledge for AV over IP systems Ability to troubleshoot signal flow issues Experience with commercial AV systems preferred Field Expectations Work independently on smaller AV projects Follow wiring diagrams and system schematics Maintain clean cable management standards Ensure systems are fully tested before handoff Provide basic end-user training when required Qualifications 2-4 years experience in commercial AV installation Strong understanding of signal flow fundamentals Experience mounting displays and installing ceiling speakers Comfortable using lifts and power tools Clean driving record Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration. Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration.
Six Flags Great America & Hurricane Harbor
Gurnee, Illinois
Overview: The Ride Control Technician maintains, troubleshoots, programs, and modifies the control and safety systems that govern ride operation throughout the park. The position works at the component level on programmable controllers, safety circuits, drive systems, and field devices, and holds responsibility for systems subject to regulatory inspection. Responsibilities: The park operates control platforms spanning approximately thirty-five years of technology. Both current and legacy systems are in active service and both must be supported. Essential Duties and Responsibilities: Programmable control systems Program, maintain, troubleshoot, and modify ride control programs across the following Allen-Bradley platforms: PLC-5, SLC 500, MicroLogix, CompactLogix, Compact GuardLogix, and ControlLogix safety processors. Program, maintain, and troubleshoot Siemens control systems using STEP 7. Configure, maintain, and troubleshoot safety-rated control systems on Compact GuardLogix and ControlLogix safety processors, including safety relays, safety-rated I/O, and dual-channel monitored circuits. Develop, modify, and troubleshoot HMI applications and operator interface terminals. Interpret and modify ladder logic, function block, and structured text programs. Maintain program version control and document all changes. Ride safety and field systems Troubleshoot and repair electronic and electro-mechanical ride systems, including drive systems, proximity switches, photo-eyes, encoders, limit switches, and associated field wiring. Inspect, test, and verify ride restraint and braking control circuits, including restraint locking and release logic. Perform ride control inspections and record results in Mobaro. Maintain accurate preventive maintenance documentation and inspection records. Support the Electric Shop and Mechanical departments in reducing ride downtime. Fire alarm and life safety systems Maintain, test, and troubleshoot fire alarm and life safety systems in accordance with NFPA 72, including devices, panels, notification appliances, and associated documentation. Support inspections conducted by the Authority Having Jurisdiction and maintain records required for those inspections. SCADA and industrial networks Develop, maintain, and troubleshoot the park-wide Ignition SCADA platform, including tag configuration, screen development, alarming, historian functions, and database connectivity. Maintain and troubleshoot industrial network infrastructure across EtherNet/IP, ControlNet, DeviceNet, Profibus, and AS-Interface, including media, addressing, segmentation, and diagnostics. Maintain managed switch configuration and network documentation for control system segments. General Maintain control system drawings, schematics, and program documentation, and update them as modifications are made. Adhere to all department and company safety policies, including electrical safety and lockout/tagout requirements, and wear required personal protective equipment. Support the company mantra of providing Friendly, Clean, Fast and Safe service to our Guests. Complete projects and assignments as assigned. Qualifications: Skills and Qualifications: Required Qualifications Associate degree in electronics technology, industrial controls, or a related field; OR completion of an accredited technical program or apprenticeship in industrial controls; OR four years of directly related industrial controls experience in place of the degree. Minimum two years of experience programming and troubleshooting programmable logic controllers in an industrial or equivalent environment. Demonstrated experience with Allen-Bradley control platforms. Experience across both current platforms (CompactLogix, ControlLogix) and legacy platforms (PLC-5, SLC 500, MicroLogix) is required, as both remain in active service. Working knowledge of the industrial network protocols in service at the park: EtherNet/IP, ControlNet, DeviceNet, Profibus, and AS-Interface. Experience with SCADA platform configuration and maintenance. Demonstrated ability to troubleshoot control systems to the component level. Ability to read, interpret, and modify electrical schematics, control drawings, and ladder logic. Working knowledge of the National Electrical Code as it applies to control circuits and equipment. Working knowledge of NFPA 72 as it applies to fire alarm system maintenance and testing. Competence with test equipment used to service complex control systems, including multimeters, oscilloscopes, loop calibrators, and network diagnostic tools. Ability to work independently on safety-critical systems and to exercise judgment on whether a ride is fit to return to service. Must possess a valid driver's license. Preferred Qualifications Ignition SCADA development experience, including scripting and database integration. Siemens STEP 7 experience. NICET certification in fire alarm systems. Experience with safety-rated control architectures and familiarity with ISO 13849 or IEC 62061. Experience with AutoCAD or equivalent for drawing maintenance. Amusement industry or other regulated-equipment maintenance experience. Physical and Schedule Requirements Must possess the mental and physical capacities necessary to perform the primary job duties, including standing, walking, climbing stairs and ladders, bending, kneeling, squatting, twisting, pushing, pulling, reaching overhead, and lifting and carrying a minimum of 50 lbs. Must be able to perform work functions at heights in excess of 100 feet, including roller coaster structure. Must be able to work outdoors in extreme temperatures. Must be able to work nights, weekends, and holidays during operating season, and must be willing to work overtime as scheduled during the spring and summer months. Must be able to provide own hand tools and steel-toe footwear for daily use. Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application. See Cedar Fair Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Quality Control,
10/28/2026
Full time
Overview: The Ride Control Technician maintains, troubleshoots, programs, and modifies the control and safety systems that govern ride operation throughout the park. The position works at the component level on programmable controllers, safety circuits, drive systems, and field devices, and holds responsibility for systems subject to regulatory inspection. Responsibilities: The park operates control platforms spanning approximately thirty-five years of technology. Both current and legacy systems are in active service and both must be supported. Essential Duties and Responsibilities: Programmable control systems Program, maintain, troubleshoot, and modify ride control programs across the following Allen-Bradley platforms: PLC-5, SLC 500, MicroLogix, CompactLogix, Compact GuardLogix, and ControlLogix safety processors. Program, maintain, and troubleshoot Siemens control systems using STEP 7. Configure, maintain, and troubleshoot safety-rated control systems on Compact GuardLogix and ControlLogix safety processors, including safety relays, safety-rated I/O, and dual-channel monitored circuits. Develop, modify, and troubleshoot HMI applications and operator interface terminals. Interpret and modify ladder logic, function block, and structured text programs. Maintain program version control and document all changes. Ride safety and field systems Troubleshoot and repair electronic and electro-mechanical ride systems, including drive systems, proximity switches, photo-eyes, encoders, limit switches, and associated field wiring. Inspect, test, and verify ride restraint and braking control circuits, including restraint locking and release logic. Perform ride control inspections and record results in Mobaro. Maintain accurate preventive maintenance documentation and inspection records. Support the Electric Shop and Mechanical departments in reducing ride downtime. Fire alarm and life safety systems Maintain, test, and troubleshoot fire alarm and life safety systems in accordance with NFPA 72, including devices, panels, notification appliances, and associated documentation. Support inspections conducted by the Authority Having Jurisdiction and maintain records required for those inspections. SCADA and industrial networks Develop, maintain, and troubleshoot the park-wide Ignition SCADA platform, including tag configuration, screen development, alarming, historian functions, and database connectivity. Maintain and troubleshoot industrial network infrastructure across EtherNet/IP, ControlNet, DeviceNet, Profibus, and AS-Interface, including media, addressing, segmentation, and diagnostics. Maintain managed switch configuration and network documentation for control system segments. General Maintain control system drawings, schematics, and program documentation, and update them as modifications are made. Adhere to all department and company safety policies, including electrical safety and lockout/tagout requirements, and wear required personal protective equipment. Support the company mantra of providing Friendly, Clean, Fast and Safe service to our Guests. Complete projects and assignments as assigned. Qualifications: Skills and Qualifications: Required Qualifications Associate degree in electronics technology, industrial controls, or a related field; OR completion of an accredited technical program or apprenticeship in industrial controls; OR four years of directly related industrial controls experience in place of the degree. Minimum two years of experience programming and troubleshooting programmable logic controllers in an industrial or equivalent environment. Demonstrated experience with Allen-Bradley control platforms. Experience across both current platforms (CompactLogix, ControlLogix) and legacy platforms (PLC-5, SLC 500, MicroLogix) is required, as both remain in active service. Working knowledge of the industrial network protocols in service at the park: EtherNet/IP, ControlNet, DeviceNet, Profibus, and AS-Interface. Experience with SCADA platform configuration and maintenance. Demonstrated ability to troubleshoot control systems to the component level. Ability to read, interpret, and modify electrical schematics, control drawings, and ladder logic. Working knowledge of the National Electrical Code as it applies to control circuits and equipment. Working knowledge of NFPA 72 as it applies to fire alarm system maintenance and testing. Competence with test equipment used to service complex control systems, including multimeters, oscilloscopes, loop calibrators, and network diagnostic tools. Ability to work independently on safety-critical systems and to exercise judgment on whether a ride is fit to return to service. Must possess a valid driver's license. Preferred Qualifications Ignition SCADA development experience, including scripting and database integration. Siemens STEP 7 experience. NICET certification in fire alarm systems. Experience with safety-rated control architectures and familiarity with ISO 13849 or IEC 62061. Experience with AutoCAD or equivalent for drawing maintenance. Amusement industry or other regulated-equipment maintenance experience. Physical and Schedule Requirements Must possess the mental and physical capacities necessary to perform the primary job duties, including standing, walking, climbing stairs and ladders, bending, kneeling, squatting, twisting, pushing, pulling, reaching overhead, and lifting and carrying a minimum of 50 lbs. Must be able to perform work functions at heights in excess of 100 feet, including roller coaster structure. Must be able to work outdoors in extreme temperatures. Must be able to work nights, weekends, and holidays during operating season, and must be willing to work overtime as scheduled during the spring and summer months. Must be able to provide own hand tools and steel-toe footwear for daily use. Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application. See Cedar Fair Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Quality Control,