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member engagement coordinator
Mobile Senior Program Coordinator - $27 - $27 Yearly Salary
Bernal Heights Neighborhood Center San Francisco, California
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
10/28/2026
Full time
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
Program Analyst - Operations Coordinator
Credence Washington, Washington DC
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 Fastest Growing Private Companies list in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and engage in solving critical, world-changing federal challenges. Position Summary The Humanitarian Assistance Support Contract (HASC) combines deep institutional expertise, technical leadership, and a strong commitment to U.S. missions. Through HASC, Team Credence provides operational and administrative support to the U.S. Department of State (DOS) to coordinate humanitarian assistance, disaster response, and foreign assistance efforts across multiple bureaus, maintaining a 24/7 response capability. Credence has an immediate need for a Program Analyst. The Program Analyst will provide program management, process improvement, analytical, and operational support to the Department of State's Bureau of Global Health Security and Diplomacy (GHSD). GHSD leads and coordinates Department efforts related to global health security, foreign assistance, international cooperation, and diplomatic engagement. The Program Analyst will work closely with GHSD offices, U.S. embassies and posts, and other Department stakeholders to improve the design, funding, coordination, execution, and monitoring of programs and administrative processes. The position will identify opportunities to streamline workflows, improve tasking and correspondence management, strengthen performance tracking, and automate repetitive processes. Day-to-day oversight of the position will be provided by a designated Department of State Government Technical Manager (GTM), with formal supervisory and evaluation functions performed by a Team Credence contract supervisor. Application Closing Date: The closing date for applications is Friday, October 30, 2026. B. Essential Duties and Responsibilities Under the direction of the designated GTM, the Program Analyst will: Support GHSD offices and U.S. embassies/posts in designing, coordinating, and implementing foreign assistance programs and related initiatives. Analyze existing program design, grantmaking, tasking, correspondence, and approval processes and recommend improvements that increase efficiency, consistency, and timeliness. Develop and maintain standard operating procedures (SOPs), process maps, workflow documentation, job aids, and other materials supporting program and operational activities. Facilitate meetings, working sessions, and process-improvement discussions with GHSD staff, embassies/posts, and other stakeholders. Manage multiple workstreams using project management tools and methodologies; track milestones, dependencies, deliverables, risks, and action items. Develop trackers and dashboards to monitor program design activities, task completion, correspondence turnaround times, suspense dates, and other performance indicators. Analyze data to identify bottlenecks, recurring issues, compliance risks, and opportunities for process improvement. Support the development, drafting, clearance, routing, and tracking of correspondence, taskers, briefing materials, approval documents, and other official products. Strengthen tasking and correspondence management by establishing standardized processes for assignment, tracking, follow-up, completion, and documentation. Monitor tasking completion rates, correspondence turnaround times, suspense compliance, and other operational metrics and elevate emerging risks to appropriate stakeholders. Support program and financial tracking activities, including monitoring budgets, obligations, expenditures, and other relevant financial data. Apply knowledge of federal assistance, acquisition, and Department processes to support compliant and efficient program execution. Identify opportunities to automate manual or repetitive processes using tools such as Microsoft Power Automate, SharePoint, Power BI, chatbots, and related technologies. Develop, test, document, and support implementation of automation tools and digital workflows. Develop leadership-ready dashboards and reports that communicate progress, trends, risks, bottlenecks, and improvement opportunities. Prepare quarterly reports summarizing process improvements, automation initiatives, performance trends, and measurable outcomes. Develop and deliver training materials, presentations, facilitation guides, and job aids to support adoption of new tools and procedures. Conduct after-action reviews and develop lessons-learned reports following major initiatives, program cycles, and tasking activities. Support change-management activities associated with new processes, tools, policies, and organizational requirements. Coordinate across multiple GHSD offices, Department stakeholders, and overseas posts to ensure timely completion of programmatic and administrative requirements. Perform additional duties as assigned. Requirements Education and Experience Bachelor's degree in public administration, Business Administration, Public Health, Project Management, or a related field. At least five (5) years of experience in project management, program design, process improvement, business operations, or a related field. Demonstrated experience managing multiple projects, workstreams, or competing priorities in a complex organizational environment. Experience developing and implementing process improvements, SOPs, workflow documentation, or operational improvement plans. Experience working with multiple stakeholders, organizational units, or geographically dispersed teams. Experience developing reports, dashboards, trackers, or other tools for monitoring performance and program activities. Experience working with budgets, financial information, or program resource data. Familiarity with federal assistance and acquisition processes and applicable Department of State policies and procedures. Experience with Microsoft Office applications, particularly Excel, PowerPoint, Word, and SharePoint. Experience with Power BI, Tableau, Power Automate, or similar data visualization and workflow automation tools is highly desirable. Experience supporting U.S. government programs, foreign assistance, international development, public health, humanitarian assistance, or diplomatic operations is desirable. May be required to pursue a U.S. Department of State medical clearance for the duration of employment on this contract. U.S. citizenship and the ability to obtain and maintain a Secret clearance are required. An active Secret clearance is preferred. Knowledge, Skills, and Abilities The successful candidate should demonstrate: Strong project management and organizational skills. Excellent analytical, problem-solving, and process-improvement abilities. Strong written and verbal communication skills. Exceptional editing and quality-control skills. Ability to develop clear, concise, and professional correspondence and briefing materials. Ability to facilitate meetings and discussions involving diverse stakeholders. Strong attention to detail and ability to manage multiple deadlines and suspense dates. Ability to translate complex processes into clear SOPs, workflows, training materials, and job aids. Ability to analyze data and communicate findings to both technical and non-technical audiences. Strong working knowledge of Microsoft Office and SharePoint. Ability to identify opportunities for automation and use technology to reduce manual processes. Ability to work independently while maintaining effective coordination with supervisors, colleagues, embassies/posts, and government stakeholders. Ability to adapt quickly to changing priorities and requirements. Strong judgment, reliability, and discretion when handling sensitive government information. Other Requirements Possess excellent judgment, reliability, and professionalism. Have strong organizational skills and exceptional attention to detail. Possess excellent oral and written communication skills. Have strong working knowledge of Microsoft Office applications and SharePoint. Be able to multi-task and work under deadlines in a fast-paced and collaborative environment. Be capable of prioritizing tasks and following up on actions without prompting. Be flexible and adaptable to changing circumstances and organizational priorities. Be comfortable working with stakeholders across multiple offices, bureaus, and overseas posts. Be willing to go the extra mile and participate as an active team member who assists other team members as necessary. Maintain appropriate confidentiality and safeguard sensitive government information. Meet all applicable contracts, Department of State, security, and workplace requirements. Working Conditions and Physical Requirements In-person work requirement with the ability to telework, subject to applicable government and contract policies. Position requires extended periods of sitting and working at a computer. May require occasional lifting of equipment or materials in excess of 25 pounds, transportation of equipment, and other physically demanding tasks depending on specific assignment requirements. May require participation in meetings, briefings, training sessions, and other activities involving multiple GHSD offices, U.S. embassies/posts, and Department stakeholders. Work may involve periods of high operational tempo, competing priorities, short deadlines, and changing requirements. Salary Range: $129,904-$146,143 annually . click apply for full job details
10/28/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 Fastest Growing Private Companies list in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and engage in solving critical, world-changing federal challenges. Position Summary The Humanitarian Assistance Support Contract (HASC) combines deep institutional expertise, technical leadership, and a strong commitment to U.S. missions. Through HASC, Team Credence provides operational and administrative support to the U.S. Department of State (DOS) to coordinate humanitarian assistance, disaster response, and foreign assistance efforts across multiple bureaus, maintaining a 24/7 response capability. Credence has an immediate need for a Program Analyst. The Program Analyst will provide program management, process improvement, analytical, and operational support to the Department of State's Bureau of Global Health Security and Diplomacy (GHSD). GHSD leads and coordinates Department efforts related to global health security, foreign assistance, international cooperation, and diplomatic engagement. The Program Analyst will work closely with GHSD offices, U.S. embassies and posts, and other Department stakeholders to improve the design, funding, coordination, execution, and monitoring of programs and administrative processes. The position will identify opportunities to streamline workflows, improve tasking and correspondence management, strengthen performance tracking, and automate repetitive processes. Day-to-day oversight of the position will be provided by a designated Department of State Government Technical Manager (GTM), with formal supervisory and evaluation functions performed by a Team Credence contract supervisor. Application Closing Date: The closing date for applications is Friday, October 30, 2026. B. Essential Duties and Responsibilities Under the direction of the designated GTM, the Program Analyst will: Support GHSD offices and U.S. embassies/posts in designing, coordinating, and implementing foreign assistance programs and related initiatives. Analyze existing program design, grantmaking, tasking, correspondence, and approval processes and recommend improvements that increase efficiency, consistency, and timeliness. Develop and maintain standard operating procedures (SOPs), process maps, workflow documentation, job aids, and other materials supporting program and operational activities. Facilitate meetings, working sessions, and process-improvement discussions with GHSD staff, embassies/posts, and other stakeholders. Manage multiple workstreams using project management tools and methodologies; track milestones, dependencies, deliverables, risks, and action items. Develop trackers and dashboards to monitor program design activities, task completion, correspondence turnaround times, suspense dates, and other performance indicators. Analyze data to identify bottlenecks, recurring issues, compliance risks, and opportunities for process improvement. Support the development, drafting, clearance, routing, and tracking of correspondence, taskers, briefing materials, approval documents, and other official products. Strengthen tasking and correspondence management by establishing standardized processes for assignment, tracking, follow-up, completion, and documentation. Monitor tasking completion rates, correspondence turnaround times, suspense compliance, and other operational metrics and elevate emerging risks to appropriate stakeholders. Support program and financial tracking activities, including monitoring budgets, obligations, expenditures, and other relevant financial data. Apply knowledge of federal assistance, acquisition, and Department processes to support compliant and efficient program execution. Identify opportunities to automate manual or repetitive processes using tools such as Microsoft Power Automate, SharePoint, Power BI, chatbots, and related technologies. Develop, test, document, and support implementation of automation tools and digital workflows. Develop leadership-ready dashboards and reports that communicate progress, trends, risks, bottlenecks, and improvement opportunities. Prepare quarterly reports summarizing process improvements, automation initiatives, performance trends, and measurable outcomes. Develop and deliver training materials, presentations, facilitation guides, and job aids to support adoption of new tools and procedures. Conduct after-action reviews and develop lessons-learned reports following major initiatives, program cycles, and tasking activities. Support change-management activities associated with new processes, tools, policies, and organizational requirements. Coordinate across multiple GHSD offices, Department stakeholders, and overseas posts to ensure timely completion of programmatic and administrative requirements. Perform additional duties as assigned. Requirements Education and Experience Bachelor's degree in public administration, Business Administration, Public Health, Project Management, or a related field. At least five (5) years of experience in project management, program design, process improvement, business operations, or a related field. Demonstrated experience managing multiple projects, workstreams, or competing priorities in a complex organizational environment. Experience developing and implementing process improvements, SOPs, workflow documentation, or operational improvement plans. Experience working with multiple stakeholders, organizational units, or geographically dispersed teams. Experience developing reports, dashboards, trackers, or other tools for monitoring performance and program activities. Experience working with budgets, financial information, or program resource data. Familiarity with federal assistance and acquisition processes and applicable Department of State policies and procedures. Experience with Microsoft Office applications, particularly Excel, PowerPoint, Word, and SharePoint. Experience with Power BI, Tableau, Power Automate, or similar data visualization and workflow automation tools is highly desirable. Experience supporting U.S. government programs, foreign assistance, international development, public health, humanitarian assistance, or diplomatic operations is desirable. May be required to pursue a U.S. Department of State medical clearance for the duration of employment on this contract. U.S. citizenship and the ability to obtain and maintain a Secret clearance are required. An active Secret clearance is preferred. Knowledge, Skills, and Abilities The successful candidate should demonstrate: Strong project management and organizational skills. Excellent analytical, problem-solving, and process-improvement abilities. Strong written and verbal communication skills. Exceptional editing and quality-control skills. Ability to develop clear, concise, and professional correspondence and briefing materials. Ability to facilitate meetings and discussions involving diverse stakeholders. Strong attention to detail and ability to manage multiple deadlines and suspense dates. Ability to translate complex processes into clear SOPs, workflows, training materials, and job aids. Ability to analyze data and communicate findings to both technical and non-technical audiences. Strong working knowledge of Microsoft Office and SharePoint. Ability to identify opportunities for automation and use technology to reduce manual processes. Ability to work independently while maintaining effective coordination with supervisors, colleagues, embassies/posts, and government stakeholders. Ability to adapt quickly to changing priorities and requirements. Strong judgment, reliability, and discretion when handling sensitive government information. Other Requirements Possess excellent judgment, reliability, and professionalism. Have strong organizational skills and exceptional attention to detail. Possess excellent oral and written communication skills. Have strong working knowledge of Microsoft Office applications and SharePoint. Be able to multi-task and work under deadlines in a fast-paced and collaborative environment. Be capable of prioritizing tasks and following up on actions without prompting. Be flexible and adaptable to changing circumstances and organizational priorities. Be comfortable working with stakeholders across multiple offices, bureaus, and overseas posts. Be willing to go the extra mile and participate as an active team member who assists other team members as necessary. Maintain appropriate confidentiality and safeguard sensitive government information. Meet all applicable contracts, Department of State, security, and workplace requirements. Working Conditions and Physical Requirements In-person work requirement with the ability to telework, subject to applicable government and contract policies. Position requires extended periods of sitting and working at a computer. May require occasional lifting of equipment or materials in excess of 25 pounds, transportation of equipment, and other physically demanding tasks depending on specific assignment requirements. May require participation in meetings, briefings, training sessions, and other activities involving multiple GHSD offices, U.S. embassies/posts, and Department stakeholders. Work may involve periods of high operational tempo, competing priorities, short deadlines, and changing requirements. Salary Range: $129,904-$146,143 annually . click apply for full job details
Mobile Senior Program Coordinator
Bernal Heights Neighborhood Center San Francisco, California
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
10/27/2026
Full time
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
Senior Product Designer Price Experience
Rover.com Seattle, Washington
Job Description Job Description Who we are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. This is a hybrid role, with a minimum expectation of two days per week in our Seattle office, on Mondays and Thursdays. About the team: Our Product Design team is a vibrant ensemble of customer advocates, product designers, and user researchers working together on a global scale. We are dedicated to enhancing connections between pet parents and pet service providers. Our mission extends to developing sophisticated solutions that tackle diverse challenges with the booking experience, cross-platform communication, personalized scheduling, secure payments, and building trust and ensuring safety in the marketplace. Our team plays a crucial role in elevating the marketplace experience across web, iOS, and Android platforms, significantly impacting the end-to-end customer journey. Who we are looking for: Rover is looking for a Sr. Product Designer for the Price Experience team. The team's mission is to ensure that care providers on Rover have the tools to set their own prices with confidence and grow their business, and that pet parents are able to find competitively priced pet care options on our marketplace. This role touches nearly every part of the Rover experience, working across the design org rather than within a single, siloed team. You'll partner closely with Data Analytics and Marketplace teams on features that affect owners, sitters, and the marketplace as a whole, and you'll need to be a strong communicator and coordinator to keep your work aligned with the many other teams whose scope you'll touch. You will apply your keen eye for detail and solid understanding of user-centered design principles, numeracy, and comprehension to craft compelling experiences. Utilizing data, you will rigorously evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement. As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features. You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system, and specific product requirements. You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms. You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams, including teams outside your immediate pod. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential. Rover is also in the midst of transitioning to an AI-native product development lifecycle, so a genuine curiosity about and comfort with AI tools is important for this role. The role: Help define the strategy, scope, and working rhythms of a team at Rover. Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives. Work hand-in-hand with product managers, engineers, and data analysts to establish product requirements, roadmaps, and user experiences. Partner with our UX Research team to conduct user and usability testing throughout the product life-cycle, ensuring a seamless user experience. Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions. Coordinate closely with designers on other teams with adjacent surfaces, ensuring consistency and clear communication across the broader design org. Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users. Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders, and customers to enhance our community's experience for both owners and sitters. Create engaging customer experiences from concept to engineering-ready deliverables. Bring curiosity and hands-on familiarity with AI tools to support a more AI-native design and product development process. Establish and track customer experience metrics for your projects, ensuring alignment with our goals. What we are looking for in you: 5+ years of experience in UX/Product design. Track record of proven customer and business outcomes. Comfort working with data analytics; experience partnering with data or analytics teams to inform design decisions is strongly preferred. Proficiency in design tools like Figma and other prototyping software. Experience across various UX design platforms, including web, mobile web, and native apps. Strong coordination and communication skills, with experience working across multiple teams or stakeholder groups on shared or overlapping scope. Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions. Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills. Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions. In-depth knowledge of UXR research methodologies and a strong partnership approach with our growing UX Research team. Comfort with ambiguity and ability to operate across multiple teams simultaneously . Familiarity with and curiosity about AI tools in the product design and development process. Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback. Commitment to producing high-quality, polished, and professional work. Bachelor's degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience. We would love it if you also had: Experience with a two-sided marketplace. Experience designing for numeracy, price comprehension, and economic/marketplace mechanics. Compensation: In the greater Seattle area the first-year salary range is $129,139 - $171,755. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. _
10/26/2026
Full time
Job Description Job Description Who we are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. This is a hybrid role, with a minimum expectation of two days per week in our Seattle office, on Mondays and Thursdays. About the team: Our Product Design team is a vibrant ensemble of customer advocates, product designers, and user researchers working together on a global scale. We are dedicated to enhancing connections between pet parents and pet service providers. Our mission extends to developing sophisticated solutions that tackle diverse challenges with the booking experience, cross-platform communication, personalized scheduling, secure payments, and building trust and ensuring safety in the marketplace. Our team plays a crucial role in elevating the marketplace experience across web, iOS, and Android platforms, significantly impacting the end-to-end customer journey. Who we are looking for: Rover is looking for a Sr. Product Designer for the Price Experience team. The team's mission is to ensure that care providers on Rover have the tools to set their own prices with confidence and grow their business, and that pet parents are able to find competitively priced pet care options on our marketplace. This role touches nearly every part of the Rover experience, working across the design org rather than within a single, siloed team. You'll partner closely with Data Analytics and Marketplace teams on features that affect owners, sitters, and the marketplace as a whole, and you'll need to be a strong communicator and coordinator to keep your work aligned with the many other teams whose scope you'll touch. You will apply your keen eye for detail and solid understanding of user-centered design principles, numeracy, and comprehension to craft compelling experiences. Utilizing data, you will rigorously evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement. As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features. You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system, and specific product requirements. You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms. You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams, including teams outside your immediate pod. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential. Rover is also in the midst of transitioning to an AI-native product development lifecycle, so a genuine curiosity about and comfort with AI tools is important for this role. The role: Help define the strategy, scope, and working rhythms of a team at Rover. Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives. Work hand-in-hand with product managers, engineers, and data analysts to establish product requirements, roadmaps, and user experiences. Partner with our UX Research team to conduct user and usability testing throughout the product life-cycle, ensuring a seamless user experience. Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions. Coordinate closely with designers on other teams with adjacent surfaces, ensuring consistency and clear communication across the broader design org. Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users. Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders, and customers to enhance our community's experience for both owners and sitters. Create engaging customer experiences from concept to engineering-ready deliverables. Bring curiosity and hands-on familiarity with AI tools to support a more AI-native design and product development process. Establish and track customer experience metrics for your projects, ensuring alignment with our goals. What we are looking for in you: 5+ years of experience in UX/Product design. Track record of proven customer and business outcomes. Comfort working with data analytics; experience partnering with data or analytics teams to inform design decisions is strongly preferred. Proficiency in design tools like Figma and other prototyping software. Experience across various UX design platforms, including web, mobile web, and native apps. Strong coordination and communication skills, with experience working across multiple teams or stakeholder groups on shared or overlapping scope. Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions. Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills. Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions. In-depth knowledge of UXR research methodologies and a strong partnership approach with our growing UX Research team. Comfort with ambiguity and ability to operate across multiple teams simultaneously . Familiarity with and curiosity about AI tools in the product design and development process. Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback. Commitment to producing high-quality, polished, and professional work. Bachelor's degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience. We would love it if you also had: Experience with a two-sided marketplace. Experience designing for numeracy, price comprehension, and economic/marketplace mechanics. Compensation: In the greater Seattle area the first-year salary range is $129,139 - $171,755. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. _
Information Technology (IT) Coordinator
ProSidian Consulting, LLC Aiken, South Carolina
Job Description Job Description: Company Description ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management Compliance Business Process IT Effectiveness Engineering Environmental Sustainability Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at Description ProSidian seeks a Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) for Program Support on a SCA - Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast South Atlantic CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast South Atlantic CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) The Administrative Specialist II role(s) are located in the Southeast South Atlantic CONUS Region, at or near Aiken, South Carolina, Initially identified Work Site Address (Working On-Site (Client Site) Address: 121 Richland Ave E, Aiken, SC 29801, USA JOB OVERVIEW Provide services and support as a Information Technology (IT) Coordinator ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focusses on Human Capital Project Management Engineering Environmental Compliance Risk Management IT Effectiveness Business Process Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract DEM000068 Generally Located In Aiken, South Carolina and across the Southeast South Atlantic CONUS Region (Of Country/World) Working On-Site (Client Site). Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support. RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition. Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date. Works with users to determine the appropriate PC configuration to meet their needs. Resolves issues between users and PC vendor (s). Performs inventory of PCs to verify appropriate repurpose. Acts as interface between user, M&O contractor and vendor for all printer repairs. Monitors all printer repair orders to ensure work is done in a timely manner. Continuously works to improve the PC, printer and mobile device processes. Prepares reports documenting PC lease and printer repair statistics. Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones). Works with wireless vendor to resolve mobile device issues. May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues. May serve as first level technical support for assigned business systems applications. Stays current with system information, changes and updates. Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Qualifications Desired Qualifications For Information Technology (IT) Coordinator Information Technology Coordination Candidates: Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup Education / Experience Requirements / Qualifications Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work. Must be a US Citizen. Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup This position aligns with functional and technical requirements in the Nuclear And Environmental Management Sector and Information Technology (IT) Coordinator Candidates principally support Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities. PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training Competencies Required Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement Ancillary Details Of The Roles SRMC Job Grade: 63 FLSA: SOP AAP Code: Blank/not provided COCS: Blank/not provided Date Revised: 9.3.2020 Client preferred qualifications: Knowledgeable on PC hardware and software implementation and configuration. Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.). Strong oral and written communications skills. Customer oriented. Other Details Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training. And Environmental Management Additional Information Our Corporate Benefits Policy and Philosophy ProSidian's Corporate Benefits Policy and Philosophy highlight the company's support for Eligible Employees through health, financial, work-life, and professional development benefits. Depending on employment type, location, role, client, laws, and plan terms, offerings include medical, dental, vision coverage; assistance programs; paid time off; insurance; retirement plans; flexible spending; education opportunities; recognition bonuses; discounts; and flexible work arrangements. These promote wellness, financial stability, ongoing learning, and work-life balance. ProSidian administers these benefits in line with legal, regulatory, contract, insurance, and business standards, with detailed plan documents. This creates a competitive, sustainable environment for employee growth, contribution, and shared success. Learn More At ProSidian's Employee Benefits Program Is Designed Around Four Core Priorities . click apply for full job details
10/19/2026
Full time
Job Description Job Description: Company Description ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management Compliance Business Process IT Effectiveness Engineering Environmental Sustainability Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at Description ProSidian seeks a Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) for Program Support on a SCA - Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast South Atlantic CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast South Atlantic CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) The Administrative Specialist II role(s) are located in the Southeast South Atlantic CONUS Region, at or near Aiken, South Carolina, Initially identified Work Site Address (Working On-Site (Client Site) Address: 121 Richland Ave E, Aiken, SC 29801, USA JOB OVERVIEW Provide services and support as a Information Technology (IT) Coordinator ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focusses on Human Capital Project Management Engineering Environmental Compliance Risk Management IT Effectiveness Business Process Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract DEM000068 Generally Located In Aiken, South Carolina and across the Southeast South Atlantic CONUS Region (Of Country/World) Working On-Site (Client Site). Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support. RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition. Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date. Works with users to determine the appropriate PC configuration to meet their needs. Resolves issues between users and PC vendor (s). Performs inventory of PCs to verify appropriate repurpose. Acts as interface between user, M&O contractor and vendor for all printer repairs. Monitors all printer repair orders to ensure work is done in a timely manner. Continuously works to improve the PC, printer and mobile device processes. Prepares reports documenting PC lease and printer repair statistics. Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones). Works with wireless vendor to resolve mobile device issues. May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues. May serve as first level technical support for assigned business systems applications. Stays current with system information, changes and updates. Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Qualifications Desired Qualifications For Information Technology (IT) Coordinator Information Technology Coordination Candidates: Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup Education / Experience Requirements / Qualifications Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work. Must be a US Citizen. Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup This position aligns with functional and technical requirements in the Nuclear And Environmental Management Sector and Information Technology (IT) Coordinator Candidates principally support Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities. PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training Competencies Required Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement Ancillary Details Of The Roles SRMC Job Grade: 63 FLSA: SOP AAP Code: Blank/not provided COCS: Blank/not provided Date Revised: 9.3.2020 Client preferred qualifications: Knowledgeable on PC hardware and software implementation and configuration. Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.). Strong oral and written communications skills. Customer oriented. Other Details Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training. And Environmental Management Additional Information Our Corporate Benefits Policy and Philosophy ProSidian's Corporate Benefits Policy and Philosophy highlight the company's support for Eligible Employees through health, financial, work-life, and professional development benefits. Depending on employment type, location, role, client, laws, and plan terms, offerings include medical, dental, vision coverage; assistance programs; paid time off; insurance; retirement plans; flexible spending; education opportunities; recognition bonuses; discounts; and flexible work arrangements. These promote wellness, financial stability, ongoing learning, and work-life balance. ProSidian administers these benefits in line with legal, regulatory, contract, insurance, and business standards, with detailed plan documents. This creates a competitive, sustainable environment for employee growth, contribution, and shared success. Learn More At ProSidian's Employee Benefits Program Is Designed Around Four Core Priorities . click apply for full job details
College Financing Coordinator
Harlem Children's Zone New York, New York
Job Description Job Description Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission-aligned Program Coordinator to support our After-School Programming. The College Financing Coordinator will bring a passion for the mission of Harlem Children's Zone: to break the cycle of intergenerational poverty through comprehensive, on-the-ground programming that creates opportunities for children and families to thrive in school, work, and life. We are currently seeking a College Financing Coordinator within the Wealth Builds team. This role will report to the Director of College Financing and collaborate closely with program staff and scholars across the organization. The coordinator will support a range of activities aimed at financing HCZ scholars' college education through increased college savings and scholarships, developing savings habits among children and parents, and promoting a college-bound identity. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal teams, scholars, and external partners. For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know. Requirements Bachelor's degree required; coursework or experience in education, finance, case management, or social services preferred. 1-3+ years of experience in program coordination, providing college-related services, student services, and administrative support. Who You Are Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines. Excellent written and verbal communication skills with a customer-service mindset. Advanced proficiency in Salesforce, Microsoft Office Suite, Google Workspace, and data management tools ( Salesforce experience strongly preferred ). Demonstrated ability to work collaboratively in a fast-paced, mission-driven environment. Commitment to HCZ's mission and passion for supporting college access and financial empowerment. Excellent project management with attention to detail, and outstanding written and verbal communication Ability to build and manage relationships with various stakeholders Highly motivated to take initiative, manage competing priorities, work independently, and respond to feedback Strong understanding of historical and contemporary issues that impact economic mobility Passion for and commitment to the mission of the Harlem Children's Zone What You'll Do Coordinate the administration of college financing programs, including scholarship and savings initiatives serving approximately 1000+ scholars annually . Manage scholar communications and maintain accurate tracking of applications, awards, and inquiries using Salesforce, Microsoft Suite, and Google Workspace . Support the planning and execution of 12-15 workshops and events per year , including financial literacy sessions, scholarship orientations, and parent engagement meetings. Prepare and maintain detailed reports on scholar progress, participation rates, and program outcomes for leadership review. Collaborate with HCZ departments to ensure timely follow-up with scholars and families, maintaining a response turnaround of 48 hours for inquiries. Assist in outreach efforts to strengthen relationships with community partners and financial institutions. Provide administrative and logistical support to the Director and Assistant Director, including scheduling, meeting coordination, and correspondence. Monitor program data to identify trends and opportunities for improvement in scholar engagement and financial readiness. Schedule Monday - Friday 9 AM - 5 PM (some Saturdays as needed, will be notified in advance in those instances) 4-1 hybrid schedule: 4 days in-office, 1 remote workday (remote day must be on Tues, Wed, or Thurs) Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families - and our staff - thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full-time benefits include: Highly competitive base salaries Paid time off Employee referral bonus Career advancement No-cost health insurance Life Insurance Short-and long-term disability Additional voluntary benefits Wellness discounts Commuter benefits Financial wellness perks Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The salary range for this position is $70,000-$80,000 per year. To be considered, interested applicants should submit their applications directly through the posting. Harlem Children's Zone does not offer any Visa Sponsorship. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.
09/29/2026
Full time
Job Description Job Description Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission-aligned Program Coordinator to support our After-School Programming. The College Financing Coordinator will bring a passion for the mission of Harlem Children's Zone: to break the cycle of intergenerational poverty through comprehensive, on-the-ground programming that creates opportunities for children and families to thrive in school, work, and life. We are currently seeking a College Financing Coordinator within the Wealth Builds team. This role will report to the Director of College Financing and collaborate closely with program staff and scholars across the organization. The coordinator will support a range of activities aimed at financing HCZ scholars' college education through increased college savings and scholarships, developing savings habits among children and parents, and promoting a college-bound identity. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal teams, scholars, and external partners. For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know. Requirements Bachelor's degree required; coursework or experience in education, finance, case management, or social services preferred. 1-3+ years of experience in program coordination, providing college-related services, student services, and administrative support. Who You Are Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines. Excellent written and verbal communication skills with a customer-service mindset. Advanced proficiency in Salesforce, Microsoft Office Suite, Google Workspace, and data management tools ( Salesforce experience strongly preferred ). Demonstrated ability to work collaboratively in a fast-paced, mission-driven environment. Commitment to HCZ's mission and passion for supporting college access and financial empowerment. Excellent project management with attention to detail, and outstanding written and verbal communication Ability to build and manage relationships with various stakeholders Highly motivated to take initiative, manage competing priorities, work independently, and respond to feedback Strong understanding of historical and contemporary issues that impact economic mobility Passion for and commitment to the mission of the Harlem Children's Zone What You'll Do Coordinate the administration of college financing programs, including scholarship and savings initiatives serving approximately 1000+ scholars annually . Manage scholar communications and maintain accurate tracking of applications, awards, and inquiries using Salesforce, Microsoft Suite, and Google Workspace . Support the planning and execution of 12-15 workshops and events per year , including financial literacy sessions, scholarship orientations, and parent engagement meetings. Prepare and maintain detailed reports on scholar progress, participation rates, and program outcomes for leadership review. Collaborate with HCZ departments to ensure timely follow-up with scholars and families, maintaining a response turnaround of 48 hours for inquiries. Assist in outreach efforts to strengthen relationships with community partners and financial institutions. Provide administrative and logistical support to the Director and Assistant Director, including scheduling, meeting coordination, and correspondence. Monitor program data to identify trends and opportunities for improvement in scholar engagement and financial readiness. Schedule Monday - Friday 9 AM - 5 PM (some Saturdays as needed, will be notified in advance in those instances) 4-1 hybrid schedule: 4 days in-office, 1 remote workday (remote day must be on Tues, Wed, or Thurs) Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families - and our staff - thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full-time benefits include: Highly competitive base salaries Paid time off Employee referral bonus Career advancement No-cost health insurance Life Insurance Short-and long-term disability Additional voluntary benefits Wellness discounts Commuter benefits Financial wellness perks Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The salary range for this position is $70,000-$80,000 per year. To be considered, interested applicants should submit their applications directly through the posting. Harlem Children's Zone does not offer any Visa Sponsorship. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.
Marketing & Digital ContencCoordinator
CARABETTA COMPANIES Meriden, Connecticut
Job Description Job Description Job Title: Marketing & Digital Content Coordinator Full-Time M-F 8am-4:30pm In-Person Meriden, CT We are seeking a highly motivated Marketing & Digital Content Coordinator to join our growing property management company with an extensive portfolio across residential communities and properties. The Marketing & Digital Content Coordinator will be responsible for developing and executing engaging marketing campaigns across multiple social media platforms while collaborating closely with our leasing and HR teams. This role requires a strong creative eye, experience with digital marketing tools, and the ability to showcase our properties in a visually appealing and professional way. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating engaging content, and has experience marketing apartment communities and rental properties. This role is a fully in-person role and requires daily reporting to the office in Meriden, CT. Responsibilities Responsibilities include, but are not limited to: Create, manage, and schedule engaging content across company social media platforms including Instagram, Facebook, LinkedIn, TikTok, and more Collaborate with leasing teams to market available rentals and increase property exposure Work closely with leasing teams to ensure listing photos, unit images, and property information are accurate, updated, and actively maintained on property management websites such as RentCafe and other marketing platforms Visit properties and apartment communities to capture photos and videos of units, amenities, and community features Edit and enhance photos to create professionally staged marketing materials Design marketing graphics, flyers, social posts, and promotional campaigns Utilize AI tools, Canva, Photoshop, and other creative platforms to streamline and enhance content creation Assist in developing branding strategies and marketing initiatives for the company portfolio Collaborate with HR to promote company culture, employee recognition, recruiting efforts, and employee events with marketing materials and content creation to post internally and on company social media pages Monitor social media engagement, trends, and analytics to improve performance and audience growth Maintain consistent brand voice and visual standards across all platforms Qualifications Minimum of 3 years of experience in marketing and social media management within the property management industry Strong understanding of social media platforms, trends, and content strategies Experience with Canva, Adobe Photoshop, and AI marketing/content tools required Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple projects and deadlines Creative mindset with attention to detail and branding consistency Photography and videography skills are a plus Experience editing photos and creating visually appealing property marketing materials preferred Must be comfortable traveling to properties as needed What We Offer Medical, dental, and vision benefits 401(k) match Paid time off Paid holidays Company-provided photography and content creation equipment At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals-our Carabetta "extended family."
09/26/2026
Full time
Job Description Job Description Job Title: Marketing & Digital Content Coordinator Full-Time M-F 8am-4:30pm In-Person Meriden, CT We are seeking a highly motivated Marketing & Digital Content Coordinator to join our growing property management company with an extensive portfolio across residential communities and properties. The Marketing & Digital Content Coordinator will be responsible for developing and executing engaging marketing campaigns across multiple social media platforms while collaborating closely with our leasing and HR teams. This role requires a strong creative eye, experience with digital marketing tools, and the ability to showcase our properties in a visually appealing and professional way. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating engaging content, and has experience marketing apartment communities and rental properties. This role is a fully in-person role and requires daily reporting to the office in Meriden, CT. Responsibilities Responsibilities include, but are not limited to: Create, manage, and schedule engaging content across company social media platforms including Instagram, Facebook, LinkedIn, TikTok, and more Collaborate with leasing teams to market available rentals and increase property exposure Work closely with leasing teams to ensure listing photos, unit images, and property information are accurate, updated, and actively maintained on property management websites such as RentCafe and other marketing platforms Visit properties and apartment communities to capture photos and videos of units, amenities, and community features Edit and enhance photos to create professionally staged marketing materials Design marketing graphics, flyers, social posts, and promotional campaigns Utilize AI tools, Canva, Photoshop, and other creative platforms to streamline and enhance content creation Assist in developing branding strategies and marketing initiatives for the company portfolio Collaborate with HR to promote company culture, employee recognition, recruiting efforts, and employee events with marketing materials and content creation to post internally and on company social media pages Monitor social media engagement, trends, and analytics to improve performance and audience growth Maintain consistent brand voice and visual standards across all platforms Qualifications Minimum of 3 years of experience in marketing and social media management within the property management industry Strong understanding of social media platforms, trends, and content strategies Experience with Canva, Adobe Photoshop, and AI marketing/content tools required Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple projects and deadlines Creative mindset with attention to detail and branding consistency Photography and videography skills are a plus Experience editing photos and creating visually appealing property marketing materials preferred Must be comfortable traveling to properties as needed What We Offer Medical, dental, and vision benefits 401(k) match Paid time off Paid holidays Company-provided photography and content creation equipment At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals-our Carabetta "extended family."
Technology and Digital Operations Coordinator
N Y C District Council Carpenters Welfare Fund New York, New York
Job Description Job Description Description: Department: Carpenters Training Center Reports To: Operations Manager FLSA Status: Exempt About the Position The NYC Carpenters Training Center is one of the premier apprenticeship and workforce development programs in the country, serving apprentices, journeypersons, instructors, and industry partners throughout New York City. The Technology and Digital Operations Coordinator plays a key role in supporting and advancing the Training Center's technology, communications, data, and digital learning initiatives. This position is responsible for managing websites and digital platforms, supporting technology-enabled business processes, enhancing communications, developing reports and analytics, and improving the overall experience for students, instructors, and staff. The successful candidate will work closely with Training Center leadership, administrative departments, and technology partners to implement innovative solutions that improve efficiency, communication, and educational outcomes. Key Responsibilities Digital Platforms and Website Management Manage and maintain the Training Center website and related digital platforms. Monitor website performance, user activity, and online registration processes. Maintain website content and ensure information remains accurate and current. Analyze website traffic and user engagement to improve the user experience. Communications & Member Engagement Manage digital communications including email, text messaging, website updates, and social media. Develop and schedule content across multiple communication channels. Monitor communication analytics and recommend improvements. Support outreach efforts to apprentices, journeypersons, instructors, staff, and industry partners. Data Management and Reporting Maintain and improve data quality across multiple systems and platforms. Develop reports, dashboards, and analytics to support operational decision-making. Create and analyze reports using Excel and other reporting tools. Assist with performance metrics and key performance indicator (KPI) tracking. Technology Support and Training Serve as a technology resource for Training Center staff and students. Provide training and support for administrative and educational technology systems. Assist users with website access, digital records, communications platforms, and related technologies. Support system administration and user access management for Training Center applications. Process Improvement and Special Projects Identify opportunities to improve business processes through technology and automation. Coordinate technology projects with internal departments and external vendors. Assist with technology support for major events, programs, and special initiatives. Develop and maintain documentation, procedures, and user guides. Requirements: Qualifications Bachelor's degree in Information Systems, Communications, Business Administration, Educational Technology, or a related field, or an equivalent combination of education and experience. Three years of experience supporting technology, communications, operations, or digital platforms. Complete proficiency with Microsoft 365. Experience with website content management systems. Excellent written and verbal communication skills. Strong organizational, analytical, and project management skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Experience with HTML, CSS, JavaScript, SQL, or similar technologies. Experience working with CRM, learning management, or student information systems. Experience with social media management platforms and digital marketing tools. Experience in workforce development, education, training, labor-management, nonprofit, or membership organizations. Why Join Us? Work for one of the nation's leading apprenticeship and workforce development organizations. Contribute to programs that support the growth and success of thousands of union carpenters. Collaborate with experienced industry, labor, and education professionals. Opportunity to lead meaningful technology and digital transformation initiatives. Competitive salary and comprehensive benefits package. Salary & Benefits Salary: $80,000 - $90,000 The rate of pay offered will be based on relevant skills, education, experience, and qualifications. The NYCDCC Training Center offer a comprehensive and competitive benefits package , including 100% employer-paid health benefits, an employer-funded annuity contribution equal to 10% of compensation, paid time off , and professional-development support, including CEBS and continuing-education programs. EEO Statement The NYCDCC Training Center are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual's actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, please contact Krystal Higgins at .
09/26/2026
Full time
Job Description Job Description Description: Department: Carpenters Training Center Reports To: Operations Manager FLSA Status: Exempt About the Position The NYC Carpenters Training Center is one of the premier apprenticeship and workforce development programs in the country, serving apprentices, journeypersons, instructors, and industry partners throughout New York City. The Technology and Digital Operations Coordinator plays a key role in supporting and advancing the Training Center's technology, communications, data, and digital learning initiatives. This position is responsible for managing websites and digital platforms, supporting technology-enabled business processes, enhancing communications, developing reports and analytics, and improving the overall experience for students, instructors, and staff. The successful candidate will work closely with Training Center leadership, administrative departments, and technology partners to implement innovative solutions that improve efficiency, communication, and educational outcomes. Key Responsibilities Digital Platforms and Website Management Manage and maintain the Training Center website and related digital platforms. Monitor website performance, user activity, and online registration processes. Maintain website content and ensure information remains accurate and current. Analyze website traffic and user engagement to improve the user experience. Communications & Member Engagement Manage digital communications including email, text messaging, website updates, and social media. Develop and schedule content across multiple communication channels. Monitor communication analytics and recommend improvements. Support outreach efforts to apprentices, journeypersons, instructors, staff, and industry partners. Data Management and Reporting Maintain and improve data quality across multiple systems and platforms. Develop reports, dashboards, and analytics to support operational decision-making. Create and analyze reports using Excel and other reporting tools. Assist with performance metrics and key performance indicator (KPI) tracking. Technology Support and Training Serve as a technology resource for Training Center staff and students. Provide training and support for administrative and educational technology systems. Assist users with website access, digital records, communications platforms, and related technologies. Support system administration and user access management for Training Center applications. Process Improvement and Special Projects Identify opportunities to improve business processes through technology and automation. Coordinate technology projects with internal departments and external vendors. Assist with technology support for major events, programs, and special initiatives. Develop and maintain documentation, procedures, and user guides. Requirements: Qualifications Bachelor's degree in Information Systems, Communications, Business Administration, Educational Technology, or a related field, or an equivalent combination of education and experience. Three years of experience supporting technology, communications, operations, or digital platforms. Complete proficiency with Microsoft 365. Experience with website content management systems. Excellent written and verbal communication skills. Strong organizational, analytical, and project management skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Experience with HTML, CSS, JavaScript, SQL, or similar technologies. Experience working with CRM, learning management, or student information systems. Experience with social media management platforms and digital marketing tools. Experience in workforce development, education, training, labor-management, nonprofit, or membership organizations. Why Join Us? Work for one of the nation's leading apprenticeship and workforce development organizations. Contribute to programs that support the growth and success of thousands of union carpenters. Collaborate with experienced industry, labor, and education professionals. Opportunity to lead meaningful technology and digital transformation initiatives. Competitive salary and comprehensive benefits package. Salary & Benefits Salary: $80,000 - $90,000 The rate of pay offered will be based on relevant skills, education, experience, and qualifications. The NYCDCC Training Center offer a comprehensive and competitive benefits package , including 100% employer-paid health benefits, an employer-funded annuity contribution equal to 10% of compensation, paid time off , and professional-development support, including CEBS and continuing-education programs. EEO Statement The NYCDCC Training Center are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual's actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, please contact Krystal Higgins at .

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