135 jobs found

Job Description Job Description SteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. About the Opportunity SteerBridge is seeking a Product Designer to join our Experience Design team supporting MDC and the continued development of AICES, the Artificial Intelligence Claims Evaluation System. AICES supports complex disability claims and medical evaluation workflows. The platform helps claims reviewers, medical providers, and administrators organize information, review supporting evidence, evaluate system-generated findings, and complete review actions with clarity and accountability. In this role, you will create high-fidelity UI prototypes in Figma, help maintain and extend our design system, and translate research findings, claims review workflows, and technical requirements into clear, production-ready experiences that support informed human review. You will collaborate closely with a senior product designer who provides day-to-day direction, design critique, and mentorship. You will also work with UX researchers, engineers, product stakeholders, and subject-matter experts in claims and medical evaluation. This opportunity is well suited for a designer with strong UI skills, an understanding of design systems, and an interest in making complex information easier to navigate. As you grow in the role, you will take greater ownership of product workflows and features. What You'll Work On Claims intake and information organization. Evidence review, source traceability, and multi-tab evidence viewing. Medical evaluation and Disability Benefits Questionnaire (DBQ) workflows. Review of system-generated findings and supporting information. Case status, exceptions, permissions, and administrative workflows. Your designs will help users understand where information comes from, what the system has identified, and when review or correction is needed. Interfaces must make uncertainty, exceptions, and human review actions clear. Key Responsibilities Create high-fidelity, interactive prototypes in Figma, translating wireframes, user flows, research findings, and requirements into polished, developer-ready interfaces. Design workflows for claims intake, evidence review, medical evaluation, and administrative oversight. Partner with UX researchers and claims and medical evaluation subject-matter experts to understand user needs and translate validated workflows into product designs. Support interaction design and information architecture decisions for complex, evidence-rich applications. Maintain and extend the team's design system by using established components, tokens, and patterns correctly and proposing new patterns when needed. Execute assigned work under the direction of the senior product designer and track progress through Jira. Manage concurrent design tasks, estimate effort, and prioritize work across sprints. Document handoff specifications, including interaction details, expected behaviors, states, and edge cases. Perform design QA on implemented features to verify alignment with Figma specifications and intended behavior. Collaborate with engineers, product stakeholders, researchers, and subject-matter experts to ensure designs are feasible, consistent, accessible, and aligned with user needs. Participate in design reviews and critique sessions, communicate design rationale, and incorporate feedback into iterations. Refine designs based on usability testing, technical constraints, stakeholder feedback, and evolving operational requirements. Visualize concepts early so product and engineering teams can evaluate potential solutions before development. Communicate progress and proactively escalate blockers. Required Qualifications U.S. citizenship. Ability to meet the background investigation and access requirements applicable to the project. Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent relevant work experience. A portfolio demonstrating strong UI craft, design system work, and the ability to organize complex information and design multi-step user workflows. Ability to present a previously designed user flow during the interview process and explain design decisions, constraints, and tradeoffs. Strong proficiency in Figma, including components, variants, auto layout, and interactive prototyping. Solid understanding of design systems and how components, tokens, and patterns are used and extended. Strong foundational UI skills, including typography, visual hierarchy, layout, spacing, and color. Experience translating wireframes, workflows, or requirements into high-fidelity, developer-ready prototypes. Working knowledge of Section 508 requirements and WCAG accessibility standards as applied to UI design. Comfort using Jira or a similar ticketing or Agile tool to manage assigned work. Strong communication skills and openness to direction, critique, and mentorship. Preferred Qualifications Two to four years of professional experience in UI or product design. Exceptional early-career candidates with strong portfolios will also be considered. Experience designing evidence-rich applications, case management tools, enterprise software, decision-support tools, or other complex interfaces. Experience presenting source information, system-generated outputs, review status, exceptions, or permissions clearly. Working knowledge of UX principles, including usability heuristics, information architecture, and interaction design. Working knowledge of HTML and CSS sufficient to understand implementation feasibility and communicate effectively with engineers. Experience contributing to or maintaining a design system component library. Experience participating in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and retrospectives. Experience supporting VA, federal health, benefits, disability claims, medical evaluation, or other government programs. Basic motion or interaction design skills. Experience using AI-assisted design, prototyping, or development tools such as Claude, ChatGPT/Codex, or comparable platforms. Ability to use rapid prototyping techniques to demonstrate interactions and product concepts beyond static screens. Tools You'll Use Figma. Jira. AI-assisted design, prototyping, and development tools. Microsoft Office and collaboration tools. What Success Looks Like Designs accurately reflect validated user workflows, permissions, and claims review requirements. Users can easily find, assess, and act on claims information and supporting evidence. Figma prototypes and handoff documentation allow engineers to implement features with minimal ambiguity. New features consistently use and strengthen the AICES design system. Design QA identifies implementation issues before they affect users. Design decisions reflect user research, accessibility requirements, technical constraints, and claims and medical evaluation expertise. You communicate effectively across teams and grow toward ownership of increasingly complex workflows and features. Your Impact You will work alongside designers, researchers, developers, test engineers, product stakeholders, and claims and medical evaluation experts to create clear, accessible, and trustworthy product experiences. Your work will help users understand complex evidence, resolve exceptions, and make informed decisions that affect Veterans and their claims. Portfolio Requirement Please include a link to your portfolio with your application. Candidates should be prepared to walk through a previously designed user flow during the interview and discuss their design process, decisions, constraints, and tradeoffs. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate's relevant experience, skills, education, certifications, and work location, along with the responsibilities of the position. Where applicable, contract requirements, wage determinations, and federal contract labor categories may also inform the offer. SteerBridge also offers benefits that may include health and life insurance, paid time off, paid holidays, disability coverage, retirement savings, and professional development opportunities. Benefits vary by position and eligibility. . click apply for full job details

Job Description ? : Kaar Inc : AI Forward Technical Project Manager : Redmond About the Role: Kaar Inc is looking for a hands-on AI -Forward Technical Project Manager who can code, lead technical teams, manage project delivery, and handle clients . This role combines product ownership, technical delivery, and stakeholder management . The ideal candidate should be able to understand business problems, challenge requirements, collaborate with engineering teams, and drive end-to-end delivery. The ideal candidate combines strong software development experience with project management and customer-facing skills, and uses AI tools to improve engineering and delivery efficiency. Key Responsibilities: 1. Product & Requirements Management (40%) Understand customer needs, business objectives, and expected outcomes. Translate requirements into clear features, user stories, and acceptance criteria. Own backlog prioritization based on business value, dependencies, and engineering capacity. Challenge assumptions, identify gaps, and ensure requirements are ready for development. Leverage AI to accelerate requirement analysis, documentation, backlog refinement, and decision-making. Ensure solutions address the underlying business problem and deliver measurable value. 2. Technical Delivery Management (60%) Own end-to-end delivery plans, milestones, dependencies, risks, quality, and releases. Drive Agile ceremonies, sprint execution, delivery tracking, and release readiness. Coordinate onsite/offshore engineering, QA, architects, and stakeholder teams. Maintain strong delivery discipline using Azure DevOps, including backlog tracking, RAID, and reporting. Proactively identify risks, resolve blockers, manage escalations, and drive Root Cause Analysis. Use AI and automation to improve delivery visibility, productivity, reporting, and operational efficiency. Ensure predictable delivery with high quality, security, and production readiness. 3. Technical Leadership & Stakeholder Management Collaborate with architects and engineers to understand solution feasibility, architecture, APIs, integrations, and technical dependencies. Evaluate technical options considering scalability, maintainability, cost, and delivery impact. Act as a trusted onsite interface between Microsoft stakeholders and offshore engineering teams. Communicate status, risks, decisions, and recommendations clearly and proactively. Identify opportunities for innovation, simplification, reuse, and AI-driven process improvements. Drive stakeholder alignment, timely decisions, and end-to-end accountability. Required Skills & Experience: 7+ years in Technical Project Management, Technical Program Management, or Product Delivery. Strong Hands on experience into Microsoft technology ecosystem along with azure cloud services. Experience delivering enterprise software, cloud applications, or data platforms. Strong Agile/Scrum, backlog management, project planning, and release management experience. Good technical understanding of APIs, databases, integrations, application architecture, and Azure cloud services. Hands-on experience with Azure DevOps, Jira, or similar tools. Practical experience using AI tools such as Microsoft Copilot, ChatGPT, or equivalent for analysis, documentation, planning, and productivity improvement. Experience managing distributed onsite/offshore engineering teams. Strong analytical thinking, problem-solving, stakeholder management, and communication skills. Ability to work independently, make informed decisions, and proactively drive outcomes. Preferred: Experience with enterprise data platforms, and AI-enabled delivery practices. Interested? Share your CV at with "Technical Project Manager - Redmond - KAAR Inc" as the subject line so we can find you faster. Know someone who would be a great fit? Tag them or share this opportunity!

Job Description Job Description Position Summary Nothing Bundt Cakes operates 800+ bakery locations, and organic search is one of our highest-converting acquisition channels - SEO traffic converts well above the average of other channels. This role owns the technical foundation that makes that possible: site architecture and structured data, Core Web Vitals, multi-location listings accuracy across dozens of directory partners, and our emerging visibility in AI Overviews and generative/answer-engine search. The role also extends into on-site content ownership and lightweight product management of our AI chatbot vendor relationship. This is a hands-on, individual-contributor role for someone who is equally comfortable in Google Search Console and Screaming Frog as they are writing a schema spec, drafting a franchise landing page from scratch, or shaping a chatbot's conversation logic. Unlike many technical SEO roles, this one has no separate copywriter to hand content off to - the person in this seat is the one writing and publishing on-site SEO content, not just directing someone else's. Accountabilities/Duties: Technical SEO Architecture: Implement and QA structured data (schema.org) across templates - product/location schema, PLP and PDP markup, and catching regressions such as incorrect CDN image URLs in schema output Manage indexation controls: robots.txt (including staging vs. production behavior), and noindex directives at the category, page, and product level Own Core Web Vitals and mobile page-speed performance, partnering with Engineering on fixes that affect conversion and organic rankings Run recurring technical audits (crawl health, indexation, redirects, canonicalization) and turn findings into prioritized engineering tickets Lead international SEO setup for new market launches - hreflang, canonical, and sitemap strategy (e.g., current Canada site expansion) Serve as the SEO reviewer/approver on engineering tickets that touch metadata, markup, or crawlability after they ship to production High-Scale Multi Location SEO Manage on-site location metadata, local landing page content, and organic health for every bakery location Own the listings/data-aggregator integration (e.g., RioSEO submission API) that syncs hours, opening dates, and location status to Google, Yelp, Facebook, and other directories Monitor listings-change alerts daily and resolve data discrepancies after they reach guests Manage Google Business Profile at scale, including new-location onboarding and review/reputation escalations in partnership with Marketing and Franchise Support Coordinate with Franchise Support and Reporting on location data accuracy (naming, status, opening dates) as bakeries open, rename, or close AO/GEO - AI & Answer-Engine Visibility Develop and maintain technical and content strategies that improve Share of Voice in AI Overviews and other LLM-driven search results Track AEO/GEO performance using SEO platforms (e.g., SEOClarity, SE Ranking) and report on Share of Voice against industry benchmarks Structure content and markup specifically to be well-parsed by generative search systems, in addition to traditional ranking factors Stay ahead of a fast-moving space - this function did not exist in most SEO roles two years ago and is evolving quickly Conversational AI Product Management (Chatbot) Own the vendor relationship with our chatbot platform (Quiq), including roadmap planning, requirements, and prioritization Write user stories and acceptance criteria for chatbot features (e.g., order/loyalty lookups, product recommendations, location-aware responses) Tune conversation/model logic and prompts so the bot resolves guest questions accurately and supports revenue goals Track post-launch KPIs (containment rate, conversion, guest satisfaction) and drive iteration with the vendor and internal Engineering/Analytics partners SEO Content Ownership Write and publish SEO-optimized copy for key landing pages (franchise opportunities, location pages, seasonal/product pages) end-to-end, from outline to shipped page Own on-site metadata (titles, descriptions, headers) across the site and every new page launch Run a content refresh program: identify underperforming or outdated pages via rankings/traffic data and rewrite them on a regular cadence Maintain and prioritize the content backlog as part of the broader site roadmap (technical SEO, content, and IA improvements), and report on publishing velocity Keep content aligned to brand voice and tone while writing for search intent, coordinating with Marketing on brand guardrails rather than handing off execution to them Core Values/Leadership Competencies: Servant's Heart Developer of people Vision casting Leads by example Spirit of a Champion Exhibits extreme ownership - 100/0! Mentality - 100% responsibility and zero excuses! Excellence driven, desires feedback and improvement Exhibits sound judgment Genuine Connections Intensely collaborative Professional with the ability to influence at all levels Communicates often and openly Education/Certifications and Work Experience Requirements: Required: 5+ years in technical SEO, ideally including enterprise, multi-location, or franchise-model experience Hands-on expertise with structured data / schema.org implementation and troubleshooting Working knowledge of Core Web Vitals, crawl/indexation management, and site migrations Experience managing local/location-based SEO and business listings at scale (Google Business Profile, listing aggregators) 3+ years writing and publishing SEO-optimized web copy - this role writes content directly, with no dedicated copywriter to hand it to Strong editorial judgment: able to write on-brand, guest-facing copy as well as technical specs Familiarity with Google Search Console, GA4, and a technical crawler (e.g., Screaming Frog) Able to work directly with Engineering - comfortable in Jira, reading tickets, and writing clear technical requirements Strongly Preferred: Experience optimizing for AI Overviews / generative search (AEO/GEO) - this is a fast-growing, premium-paid specialization International SEO experience (hreflang, multi-region site structure) Exposure to conversational AI / chatbot product management, prompt design, or vendor management Experience with enterprise SEO platforms such as SEOClarity, SE Ranking, or BrightLocal-style tools Tools used in this role Google Search Console GA4 / GTM Screaming Frog GTmetrix SEOClarity SE Ranking RioSEO Google Business Profile Jira / Confluence Schema.org / JSON-LD Why Nothing Bundt Cakes? We offer a competitive benefits package including medical/dental/vision insurance, employee life insurance, PTO, paid holidays, 401(k), and cake and Bundtwear allowances. We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities. CA Applicant Privacy Policy

Job Description Job Description This is NOT a remote position Job Description Eccalon is seeking a Senior SDET / QA Automation Engineer to build and own the automated testing strategy across our web applications and backend services supporting DoD, Intelligence, and enterprise programs. You will design and maintain robust test frameworks, integrate quality gates into CI/CD pipelines, and ensure the reliability of systems operating in regulated, compliance-driven environments. This is a hands-on senior role with broad visibility across the full engineering stack-working directly with software engineers, DevOps, and product teams to shift quality left and keep mission-critical software shipping with confidence. Responsibilities Test Automation & Framework Development Design, build, and maintain end-to-end UI automation frameworks using Playwright and/or Cypress across multiple web applications (e.g., lynxconnect.io, ). Develop and maintain API and backend test suites using Postman collections and REST Assured; validate authentication flows, data integrity, and service contracts. Write clean, maintainable test code in Python and/or JavaScript/TypeScript ; enforce consistent standards through code reviews and shared libraries. Build reusable test utilities, fixtures, and data factories that reduce test setup overhead and improve suite reliability. CI/CD Integration & Quality Gates Integrate automated test suites into CI/CD pipelines (GitLab CI/CD) to enforce quality gates on every pull request and deployment. Configure and maintain synthetic monitoring scripts (e.g., Playwright-based uptime checks) for production applications; triage and resolve false positives. Define and track test coverage metrics, pass rates, and flakiness trends; report quality signals to engineering leadership. API & Backend Testing Validate REST APIs against specifications; test authentication and authorization flows including OAuth2, SAML, OIDC, and JIT provisioning patterns. Develop data-driven test scenarios against AWS-hosted services (RDS/PostgreSQL, DynamoDB, Cognito) and Azure-backed platforms (GCC High). Collaborate with backend engineers to identify testability gaps in service design and recommend interface contracts that support automation. Cross-functional Collaboration & Quality Strategy Partner with DevOps, software engineering, and IT teams to embed testing earlier in the development lifecycle; contribute to definition-of-done criteria. Serve as the quality subject matter expert on the team-mentoring engineers on test best practices, automation patterns, and tooling selection. Maintain test documentation, test plans, and traceability matrices that satisfy compliance audit and ATO evidence requirements. Evaluate and recommend improvements to the overall QA toolchain and processes as applications and team scale. Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field-or equivalent practical experience. 5+ years of experience in software development engineering in test (SDET), QA automation, or a related discipline. Hands-on proficiency with Playwright and/or Cypress for end-to-end UI test automation. Strong API testing skills using Postman (including collections, environments, and Newman for CI execution) and/or REST Assured. Solid programming skills in JavaScript/TypeScript and/or Python; ability to write production-quality test code, not just record-and-replay scripts. Experience integrating test automation into CI/CD pipelines (GitLab CI/CD, or Jenkins). Familiarity with AWS services (Cognito, RDS, DynamoDB, CloudWatch) and how they factor into end-to-end test design. Experience testing authentication and authorization flows (OAuth2, SAML, OIDC, MFA). Strong understanding of HTTP, REST, JSON, and web application architecture. Ability to work independently, prioritize across multiple projects, and communicate quality risk clearly to technical and non-technical stakeholders. Preferred Qualifications Experience with synthetic monitoring and uptime automation (e.g., Playwright-based health checks, Pingdom scripting). Familiarity with NIST 800-171, CMMC, or FedRAMP testing and traceability requirements. Experience testing applications hosted on Azure GCC High or AWS GovCloud environments. Background in performance or load testing (k6, JMeter, or Locust). Experience with accessibility testing (WCAG 2.1, 508 compliance) and security-focused test cases (OWASP Top 10 validation). ISTQB certification or equivalent QA/testing credential.

Job Description Job Description THIS IS A W2 CONTRACT (NOT C2C) 12+ MO OPPORTUNITY CANDIDATES MUST BE LOCAL TO CINCIANNTI AREA AT THE TIME OF APPLICATION TO BE CONSIDERED AT THIS TIME SPONSORSHIP IS NOT AVAILABLE NO C2C OR W2 REFERRAL BASED SOLICITATIONS ACCEPTED MAX RATE UP TO 78HR BASED ON EXPERIENCE Important Applicant Notice Your responses to the screening questions are reviewed as part of the qualification process and serve as your first impression. Please answer all questions honestly and accurately, particularly regarding your location and work authorization. Candidates who provide inaccurate or misleading information will be removed from consideration. We are seeking an experienced Automated QA Test Engineer to provide technical leadership and hands-on expertise in building and maintaining modern test automation solutions. This role will support Agile data delivery teams by designing automated testing frameworks, developing robust test strategies, and ensuring the quality of data, APIs, and enterprise applications. The ideal candidate will have strong experience in test automation, API testing, data validation, CI/CD integration, and Agile methodologies. This position requires close collaboration with developers, product owners, and cross-functional teams to deliver high-quality software solutions. Responsibilities Design, develop, and maintain scalable automated testing frameworks for web applications, APIs, and data platforms. Lead quality assurance efforts for Agile data delivery teams, ensuring comprehensive test coverage across functional and non-functional requirements. Create, execute, and maintain test plans, test cases, and automated test scripts. Perform API testing and validation for Java and Python-based services. Validate data movement, transformation, and integration processes involving Kafka and large-scale data platforms. Develop and execute Behavior Driven Development (BDD) test automation using Cucumber and Gherkin syntax. Build and enhance Selenium-based automation frameworks using JUnit and/or TestNG. Configure and maintain automated test execution pipelines using Jenkins CI/CD. Collaborate with developers and business stakeholders to identify testing requirements and quality risks early in the development lifecycle. Participate in Agile ceremonies including sprint planning, daily standups, backlog refinement, retrospectives, and demos. Analyze test results, troubleshoot defects, and work closely with development teams to resolve issues. Continuously improve test automation standards, processes, and best practices. Required Qualifications 5+ years of experience in Quality Assurance and Test Automation. Experience building and maintaining automated testing frameworks from the ground up. Strong experience with: Selenium WebDriver and Selenium Grid JUnit and/or TestNG Maven Jenkins CI/CD pipelines API testing (REST, SOAP, XML Web Services) SOAP UI Experience implementing BDD frameworks using Cucumber and Gherkin. Proficiency in Java and/or Python development for test automation. Experience testing data pipelines, integrations, and large-scale data platforms. Knowledge of Agile development methodologies including Scrum and Kanban. Strong debugging, analytical, and problem-solving skills. Excellent communication and collaboration abilities. Preferred Qualifications Experience testing Kafka-based data streaming solutions. Working knowledge of JavaScript technologies including: Node.js AngularJS Experience with automated regression testing strategies and framework optimization. Experience with performance, integration, and end-to-end testing. Industry certifications related to software testing, automation, or programming languages. Knowledge of big data technologies and distributed systems. Required Skills Quality Assurance (QA) Test Automation Framework Development Selenium WebDriver / Selenium Grid Jenkins CI/CD Maven JUnit / TestNG SOAP UI API Testing (REST/SOAP/XML) Java Python Cucumber (BDD/Gherkin) Data Testing Kafka Agile (Scrum/Kanban) Node.js AngularJS Nice-to-Have Skills Big Data Testing Data Validation & Data Quality Testing CI/CD Automation Performance Testing JavaScript-Based Test Automation Distributed Systems Testing Company Description G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients' job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity. Company Description G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients' job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Fiber Optic Quality Assurance Specialist , you will ensure the quality, accuracy, and compliance of all fiber optic splicing, testing, and installation activities across the organization's projects and maintenance operations. This role is critical to maintaining operational excellence, client satisfaction, and network reliability through rigorous auditing, testing verification, and continuous improvement. You will ensure all fiber infrastructure work meets industry standards, project specifications, and company benchmarks, supporting a culture of precision, accountability, and technical development. This role requires 90% travel. Must be located near a major airport. KEY RESPONSIBILITIES: Quality Auditing & Inspection Conduct regular and ad-hoc quality audits of fiber optic splicing work (fusion and mechanical) to ensure adherence to design specifications, workmanship standards, and safety requirements. Inspect and evaluate the entire splicing process - including fiber preparation, stripping, cleaving, cleaning, termination, and enclosure assembly. Review splice trays, closures, and patch panels for correct fiber routing, bend radius, labeling, and protection. Audit mass fusion (ribbon) splicing and high-count cable work for consistency and alignment with accepted practices. Verify and interpret OTDR, OLTS, and power meter test results to confirm optical link performance. Conduct onsite inspections (scheduled and random) across data centers, OSP/ISP sites, and field projects to assess workmanship, compliance, and safety. Flag non-conformances, deviations, or workmanship deficiencies and provide detailed corrective action recommendations. Documentation & Reporting Maintain comprehensive QA/QC records for all splicing audits, including site checklists, test result verifications, and photographic evidence. Produce structured audit reports, highlighting key findings, trends, and compliance status. Review and approve final as-built documentation, ensuring test results, splice maps, and labeling align with project deliverables. Monitor and track key performance indicators (KPIs) and service level agreements (SLAs) related to splicing quality, turnaround, and defect rates. Provide feedback and insights to project managers, quality leads, and engineering teams to drive ongoing performance improvement. Process Improvement & Compliance Identify recurring quality issues, workmanship variances, or systemic weaknesses and recommend corrective actions. Contribute to the development and revision of splicing standards, installation procedures, and QA/QC manuals. Support the creation and enforcement of standard operating procedures (SOPs) and work instructions for splicing, testing, and documentation. Collaborate with engineering and operations teams to ensure design intent and field execution are fully aligned. Ensure full compliance with health, safety, and environmental (HSE) regulations and company policies, promoting a culture of safe, high-quality work. Participate in pre- and post-project quality reviews, offering recommendations for continuous improvement. Technical Support & Training Provide technical mentorship and guidance to splicing and testing teams on QA/QC best practices. Support onboarding and certification programs for new splicers, testers, and technicians. Conduct refresher sessions and toolbox talks on quality, documentation accuracy, and testing standards. Participate in root cause analysis (RCA) sessions for major network faults, contributing to lessons learned and preventive measures. Offer expert technical input during vendor qualification or contractor performance assessments. ESSENTIAL CRITERIA: Technical Proficiency Minimum 5+ years' hands-on experience in fiber optic splicing, testing, and field quality assurance. Strong understanding of fusion and mechanical splicing methods, single-mode and multi-mode fiber characteristics, and high-count/ribbon fiber systems. Proficiency in using and interpreting data from OTDR, OLTS, power meters, visual inspection scopes, and fiber identifiers. Skilled at analyzing OTDR traces (including event tables, loss readings, and reflectance levels) to verify fiber link integrity and identify anomalies. Familiarity with connector types (LC, SC, MPO, MTP) and fiber protection systems (heat-shrink, mechanical sleeves, splice trays). Quality & Compliance Expertise In-depth understanding of industry standards and frameworks: ITU-T G.652/G.657, FOA, BICSI, TIA/EIA, NEC, and relevant client-specific standards. Proven experience developing or enforcing QA/QC checklists, acceptance criteria, and audit methodologies. Experience in reviewing and validating as-built documentation, test certificates, and optical budgets. Demonstrated ability to perform objective quality evaluations and provide evidence-based recommendations. Understanding of ISO 9001 quality management systems or similar frameworks is advantageous. Analytical & Reporting Skills Strong analytical mindset with the ability to interpret complex technical data, detect patterns, and identify root causes. Proficiency in generating clear, data-driven audit and performance reports. Accuracy and consistency in documenting findings and presenting actionable insights. Ability to translate technical quality findings into clear recommendations for non-technical stakeholders. Soft Skills & Professional Attributes Exceptional attention to detail and commitment to precision in every aspect of quality assessment. Effective communication and collaboration with cross-functional teams - field technicians, engineers, and project managers. Confidence to challenge non-compliance diplomatically, maintaining professionalism and fostering improvement. Strong organizational skills for managing multiple audits and reporting cycles concurrently. Self-motivated, proactive, and comfortable working independently across multiple sites. Technical Tools & Systems Experience with digital QA/QC reporting platforms, fiber management databases, and document control systems. Competent with Microsoft Office Suite, Google Workspace, and data visualization/reporting tools. Familiarity with GIS, AutoCAD, or network mapping software is an advantage. DESIRABLE CRITERIA: FOA CFOT, CFOS/T, BICSI Technician, or equivalent certification. OEM manufacturer training (e.g., Corning, AFL, Sumitomo). Experience auditing splicing or testing work within data centers, metro networks, or hyperscale infrastructure environments. Previous experience in a QA/QC, inspection, or auditing role within fiber, telecoms, or utilities sectors. Background in project coordination or technical supervision. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Travel pay: Compensation provided for any work-related travel outside of your assigned local area, in accordance with EOS travel policy Occasional overtime and bonus opportunities for hourly workers 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Pay Range: $55.00hr - $60.00hr Job Overview: The Senior Solution Architect EHR, Clinical Integration & Automation is responsible for architecting and providing technical leadership for complex enterprise healthcare solutions involving Electronic Health Record (EHR) systems, clinical applications, cloud platforms, data integration, APIs, event-driven architectures, automation technologies, and enterprise applications. This role will lead technical Client and solution architecture from initial business requirements through detailed design, development, testing, deployment, and production stabilization. The Senior Solution Architect will work closely with clinical/EHR application teams, Automation Analysts, Full Stack Developers, Data Engineers, Application Engineers, QA Engineers, infrastructure teams, security teams, and business stakeholders to translate complex clinical and operational requirements into secure, scalable, reliable, and supportable technical solutions. This is a hands-on technical architecture role. The successful candidate must have significant prior experience designing and developing enterprise solutions and must be capable of going beyond conceptual architecture. The architect should be able to evaluate code-level and integration-level designs, analyze data and system interactions, prototype technical approaches when necessary, troubleshoot complex issues, and provide detailed technical direction to engineering teams. The role requires strong experience with modern enterprise technologies including Google Cloud Platform (GCP), .NET, APIs, Kafka/event-driven architectures, data engineering, SQL, CI/CD, and automation/RPA technologies, combined with strong experience integrating with EHR and healthcare technology ecosystems. Required Skills: Data warehouse and lakehouse platforms (Snowflake, Databricks, Synapse, Redshift, BigQuery). ETL/ELT design and pipeline orchestration. Distributed processing (Spark, SQL, Python). Streaming and event-driven architecture (Kafka, Event Hubs, Kinesis). Data integration (APIs, change data capture). Data quality and master data management. DevOps, CI/CD, and infrastructure as code. Analytics and BI enablement (Power BI, semantic layers). AI/ML data pipelines and feature stores. Architecture documentation and design reviews. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Title: Project Management Specialists Location: Espa ola, NM Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Project Management Specialists to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client's project requirements and company delivery standards. Essential Duties and Responsibilities The candidate will be responsible for: Lead technical delivery teams through solution design, development, deployment, implementation, and ongoing operational support while ensuring milestones, schedules, and deliverables are achieved. Manage project resources, priorities, dependencies, risks, and day-to-day activities; provide direction to technical personnel and coordinate across development, architecture, QA, engineering, and operations teams. Oversee project planning, documentation, status reporting, budgets, schedules, and stakeholder communications while ensuring requirements and product objectives are translated into timely deliverables. Mentor and supervise delivery personnel, contractors, and technical managers; establish accountability, resolve delivery challenges, and maintain effective collaboration throughout the project lifecycle. Minimum Qualifications The position requires: Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience. Experience 10+ years of overall IT experience, including 5+ years of managerial experience leading technical delivery, large-scale implementations, and cross-functional technology teams. Technical Skills Cloud-native architecture, enterprise architecture, software development lifecycle, microservices, NoSQL databases, cloud technologies, modern application development, Agile/Scrum, project management, implementation management, risk and dependency management, technical delivery management. Business / Domain Skills Experience supporting large-scale State Government Health and Human Services (HHS) applications, specifically Medicaid programs and Medicaid enterprise environments, including complex government business rules, integrated applications, data exchanges, regulatory requirements, and coordination across state, federal, and vendor stakeholders. Experience managing complex government technology initiatives across requirements, design, development, testing, implementation, and operational transition while coordinating state agencies, business teams, technical teams, vendors, and other stakeholders. Experience managing state Medicaid technology projects, including planning, requirements, design, development, testing, implementation, and operational transition. Experience coordinating state agencies, business stakeholders, technical teams, vendors, and implementation partners. Experience leading large-scale Medicaid implementations and healthcare product delivery, including implementation planning, delivery oversight, risks and dependencies, resource management, stakeholder coordination, and transition to operations. Communication Ability to communicate with technical and business stakeholders. Documentation Ability to prepare project documentation, status updates, and deliverables. Work Authorization Must be legally authorized to work in the United States. Sponsorship may be considered where permitted by company policy and project requirements. Certification Required Agile/Scrum Certification Preferred Travel Required None Supervisory Role No Preferred Qualifications Hands-on software development experience in prior technical roles. Experience mentoring, coaching, and developing technical professionals. Experience working in highly collaborative and cross-functional environments. Equal Employment Opportunity Statement 4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.

Title: Senior IT Business Analyst Employment Type: Full Time with ComTec Position Summary: We are seeking a Senior IT Business Analyst to support strategic initiatives within the Utility Transmission organization. The ideal candidate will have strong experience in Electric Utility/Transmission environments, with hands-on business analysis experience supporting GE Energy Management System (EMS) and Advanced Distribution Management System (ADMS) initiatives. The successful candidate will work closely with business stakeholders, transmission/operations teams, and technical teams to gather and document requirements, analyze business processes, perform GAP analysis, support solution design, and coordinate testing and UAT activities throughout the SDLC. Key Responsibilities: Lead requirements-gathering workshops with business stakeholders, transmission/operations teams, and technical teams. Support GE EMS and ADMS initiatives, including requirements analysis, business process analysis, enhancements, integrations, and system changes. Conduct GAP analysis and document AS-IS and TO-BE business processes. Develop user stories, use cases, functional specifications, process maps, and Requirements Traceability Matrices (RTMs). Translate business requirements into functional and technical requirements and work closely with development and QA teams throughout the SDLC. Participate in solution design discussions involving EMS, ADMS, utility operations, and related systems/integrations. Analyze business processes and identify opportunities for process improvement and business process re-engineering. Develop test plans, manual test cases, and UAT scenarios based on documented business requirements. Coordinate with business users during UAT and support defect identification, clarification, and resolution. Maintain comprehensive project, functional, requirements, and testing documentation. Facilitate communication between business stakeholders, utility operations, product/technical teams, developers, and QA teams. Mandatory Qualifications: 8+ years of experience as an IT Business Analyst. Hands-on experience supporting Electric Utility, Transmission, Energy, or Operational Technology (OT) environments. Experience with GE Energy Management System (GE EMS). Experience with Advanced Distribution Management System (ADMS). Strong understanding of utility operational processes and systems supporting electric transmission/distribution operations. Strong experience in requirements elicitation, stakeholder workshops, and business process analysis. Proven experience documenting AS-IS and TO-BE process flows and conducting GAP analysis. Experience creating user stories, functional specifications, use cases, process maps, and RTMs. Hands-on experience across the SDLC, including requirements, testing, test planning, defect management, and UAT support. Working knowledge of Waterfall methodology, business process re-engineering, and basic database/software concepts. Excellent communication, facilitation, analytical, and documentation skills. Preferred Qualifications: Experience working with utility control-room, transmission, distribution, or grid operations teams. Experience with EMS/ADMS integrations and interfaces with other utility systems. Exposure to related utility applications such as SCADA, OMS, GIS, DMS, DERMS, Historian, or ICCP. Experience working in large-scale utility technology transformation or modernization programs. Experience working with both business and technical stakeholders in complex utility environments. Familiarity with Agile/Scrum practices in addition to Waterfall delivery.

Pay Range: $50.00hr - $55.00hr Job Overview: The Senior Adobe Target Developer is a hands-on technical role focused on building, testing, and supporting Adobe Target-driven experimentation and personalization experiences. This role develops front-end code for A/B tests, experience targeting, personalization, and other Target activities while partnering with product, design, analytics, and MarTech teams. Strong Adobe Target expertise is preferred. Details: This role combines Adobe Target implementation, front-end development, and technical problem solving. The Senior Adobe Target Developer translates experimentation requirements into reliable, measurable implementations and helps maintain quality standards for code, QA, accessibility, performance, and release readiness. Duties and Responsibilities: Develop and support Adobe Target activities for A/B tests, multivariate tests, experience targeting, personalization, recommendations, and other Target-driven experiences. Build front-end code for Target activities using JavaScript, TypeScript, HTML, CSS, responsive design, accessibility standards, and cross-browser development practices. Configure Adobe Target audiences, profile scripts, parameters, QA links, activity priorities, targeting rules, and delivery safeguards. Partner with product, design, analytics, MarTech, and business teams to clarify requirements and deliver technically sound test implementations. Troubleshoot activity delivery, audience qualification, front-end behavior, analytics integration, browser issues, and production defects related to Target implementations. Support QA, accessibility, performance, version control, release readiness, documentation, and implementation standards. Create reusable scripts, utilities, and documentation that help improve consistency and speed across experimentation delivery. Qualifications: Bachelor's or master's degree in information technology, computer science, digital technology, design, or equivalent experience. Strong hands-on Adobe Target experience including A/B testing, multivariate testing, experience targeting, personalization, audience setup, profile scripts, parameters, QA, debugging, and activity lifecycle management. Strong front-end development experience with JavaScript, TypeScript, HTML, CSS, responsive design, accessibility, browser developer tools, cross-browser testing, and web performance practices. Experience implementing Target activities using custom code, reusable scripts, front-end components, QA utilities, and integration patterns with analytics or measurement tools. Working knowledge of Git-based development, branching, pull requests, code review, deployment workflows, and release readiness practices. Ability to troubleshoot technical issues, manage implementation details, and recommend practical, scalable, and maintainable solutions. Strong communication skills with the ability to explain technical concepts to product, business, analytics, design, and development partners. Experience creating documentation and supporting implementation standards for experimentation and personalization delivery. Preferred Qualifications: Adobe Target Certified Professional, Adobe Target Business Practitioner, or equivalent Adobe Target certification preferred. Familiarity with Adobe Experience Cloud or related MarTech ecosystems is helpful, with primary emphasis on Adobe Target implementation and delivery. Experience in enterprise digital marketing, financial services, regulated environments, or large-scale experimentation and personalization programs. Experience using LLMs as a complementary resource for development, troubleshooting, documentation, and efficiency opportunities. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $60.00hr - $65.00hr Job Overview: Reporting directly to the Director of AI Strategy, Transformation & Delivery, the candidate will sit at the center of a 350+ person global engineering ecosystem-driving hands-on workforce upskilling, owning the Reusable AI Asset Factory across 100+ active engagements, and co-architecting production multi-agent AI solutions. This is not a traditional desk-bound Solutions Architect role; the candidate will serve as an energetic builder-educator and technical evangelist who architects production multi-agent systems and personally delivers classroom trainings, hands-on coding labs, interactive workshops, and account-wide AI hackathons to transform delivery personnel across 7 distinct engineering personas. Key Responsibilities: Workforce Acceleration, Classroom Training, Labs & Hackathons: Own end-to-end technical enablement across a 350+ global delivery workforce spanning 7 role-based personas, including Software Engineers (SWE), Data Engineers, SRE & DevOps, QA & Testing, Technical Support, BSA & Product Owners, and UX Designers. Design persona-specific learning curricula and personally conduct classroom training sessions, live hands-on coding labs, interactive architecture workshops, and XX-bag clinics tailored to each persona's daily project workflows. Organize and run periodic account-wide AI Hackathons, prompt-engineering challenges, and "Build-a-thon" sprints that convert real project pain points into working AI prototypes. Build and maintain sandbox lab environments, capstone exercises, and guided certification study cohorts to mentor the Lateral FDE Launchpad cohort and internal Technical Leads through Cloud Partner Specialist (CPS) credentials, Cloud Professional Agentic Architect certifications, and the 32-hour Elite FDE Bootcamp. AI Capability Center (CoE) & Reusable Asset Factory: Own and architect the account-wide Centralized AI Asset Repository, converting project-specific innovations and hackathon winners into modular, production-ready building blocks that compress delivery timelines by 40% across 100+ engagements. Design, standardize, and maintain core reusable assets including modular Agent Skills, Enterprise System Prompt Libraries, and Model Context Protocol (MCP) Connectors. Develop Agentic Evaluation Harnesses, including LLM-as-a-judge autoraters, synthetic QA test suites, and drift telemetry. Implement Enterprise Data Onboarding Accelerators, Knowledge Graph (EKG) pipelines, and AI Security Guardrails, such as DLP redaction, Model Armor, and policy-as-code. Provide technical direction to a 10-member Elite AI Core Guild (Senior Solutions Architects, Data Architects, and SRE Leads) across four specialized pods: Forward Deployment, Agentic Workflows, Data & Knowledge Graphs, and Governance & EvalOps. High-ROI AI Solutions Consulting & Architecture: Partner with the Director of AI Strategy, Transformation & Delivery and domain Architects to conduct Systematic Workflow Audits across client Product Areas, identifying high-toil operational bottlenecks and designing outcome-driven AI transformation roadmaps. Co-lead the architecture and MVP delivery of flagship multi-agent solutions, such as intelligent ticket triage engines, automated privacy/compliance review workflows, spatial knowledge graphs, and enterprise resource planners, delivering 40% 60% business toil reduction. Enforce enterprise-grade security, zero-trust identity (SPIFFE/OAuth), VPC-Client routing, and token/cost optimization across all production AI deployments. Required Qualifications: 15+ years of progressive experience in Software Engineering, Cloud Architecture, and Applied AI/ML, with at least 3+ years architecting Generative AI and Multi-Agent systems. Proven Technical Training, Lab & Hackathon Leadership: Demonstrated passion and track record for personally conducting instructor-led classroom trainings, hands-on coding labs, developer workshops, and engineering hackathons to upskill large multi-disciplinary delivery teams (100+ to 350+ personnel). Active Cloud Professional Certification required (e.g., Professional Cloud Architect, Professional Machine Learning Engineer, or Professional Data Engineer). Deep hands-on mastery of modern Agentic AI frameworks and stacks, including Multi-Agent Orchestration tools such as Agent Development Kit (ADK), Vertex AI Agent Engine / Agent Builder, LangGraph, CrewAI, or AutoGen; Agent-to-Agent (A2A) protocols and Model Context Protocol (MCP) tool development. Proficiency in modern programming languages and backend technologies, including production proficiency in Python and TypeScript/Go, gRPC service design, Protocol Buffers (protobuf), and REST/Federated Connector APIs. Experience with Data & Grounding technologies, including Advanced RAG architectures, Vector Search, Enterprise Knowledge Graphs (EKG), BigQuery, AlloyDB, and Spanner. Proficiency in EvalOps & AI Security, with experience building LLM-as-a-judge evaluation harnesses, hill-climbing accuracy frameworks, prompt-injection guardrails (Model Armor / DLP), and CI/CD telemetry. Demonstrated track record of building reusable engineering frameworks and leading an AI Center of Excellence (CoE), Developer Relations/Enablement program, or Architecture Guild. Exceptional communication and classroom facilitation skills, with the ability to both coach junior/mid-level practitioners in hands-on labs and translate complex multi-agent architectures into clear business ROI for senior executives. Preferred Qualifications: Prior experience working within or delivering complex engineering programs for a major hyperscaler ecosystem. Experience transitioning traditional engineering pods (SWE, Data, SRE, QA, Support, BSA, UX) into AI-augmented, outcome-based delivery teams using AI coding assistants (Gemini Code Assist, Cursor, Windsurf, or internal agentic IDEs). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

JOB TITLE: Operation Analytics Lead JOB LOCATION: Hybrid, onsite in Albany NY 3 days a week WAGE RANGE : $65HR to $70HR w2 only JOB NUMBER: 26-01597 JOB DESCRIPTION We are seeking a Operations Analytics Lead to lead operational analytics, observability, systems administration coordination, and KPI/OKR governance across enterprise applications and technology services. This role will drive the collection, validation, analysis, and reporting of operational metrics while using tools such as Splunk or Dynatrace to improve visibility into application health, infrastructure performance, service reliability, and business outcomes. The role partners with application, infrastructure, development, security, and business teams to identify issues, guide root-cause analysis, streamline operational processes, and transition repeatable metrics and reporting activities to the Operations team. WHAT YOU'LL OWN & DELIVER KPI/OKR Metrics Collection & Governance: Define and maintain metric definitions, targets, owners, data sources, collection schedules, and validation controls. Consolidate KPI/OKR data and communicate performance against objectives. Splunk Analytics & Log Management: Develop and optimize SPL searches, reports, alerts, dashboards, and scheduled reports. Analyze application, system, security, and integration logs; monitor HTTP status codes, errors, transaction failures, ingestion trends, and recurring patterns; and translate findings into actionable operational insights. Observability & Performance Monitoring: Use analytical capabilities for application performance monitoring, distributed tracing, service-flow analysis, infrastructure visibility, anomaly detection, and alerting. Correlate performance indicators with logs and events to help isolate service degradation and accelerate root-cause analysis. Operational Analytics & Visualization: Build operational scorecards and dashboards using appropriate analytics and visualization tools, such as Power BI, Splunk dashboards, and Excel. Track availability, latency, error rates, incident trends, SLA/SLO performance, capacity, workload, and automation outcomes. Systems & Application Administration: Coordinate and support administration of Linux/Unix and Windows environments, application servers, middleware, and integration platforms. Relevant areas may include JBoss, MuleSoft, Twilio integrations, service configuration, access and permissions, certificates, scheduled jobs, deployments, patching coordination, capacity monitoring, and environment health checks. Scripting & Operational Automation: Use Shell/Bash, Python, and, where appropriate, Java or API-based integrations to automate data collection, log processing, recurring reports, health checks, alert enrichment, and routine operational tasks. Incident, Problem & Root-Cause Management: Partner with application and infrastructure teams to investigate incidents, correlate logs and metrics, identify root causes, document corrective actions, and track recurring issues through resolution. Support incident, problem, and change-management processes. Monitoring, Alerting & Service Reliability: Review monitoring coverage, alert thresholds, dashboards, and escalation paths. Reduce noisy or duplicate alerts, improve signal quality, and support service availability, resilience, and operational readiness. Stakeholder Coordination & Project Management: Manage milestones, dependencies, risks, action items, and reporting commitments. Work with business owners, engineering teams, application support, and leadership to establish accountability and communicate operational performance. DevOps Issue & Defect Management: Lead cross-functional tracking and coordination of production issues, application defects, incident investigations, and remediation activities across Development, QA, Infrastructure, and Operations. Monitor SLA commitments, identify recurring problems, track corrective and preventive actions, and provide clear status reporting to technical teams and leadership. Operations Transition & Knowledge Transfer: Create runbooks, standard operating procedures, support matrices, metric inventories, escalation procedures, and training materials. Lead knowledge-transfer sessions and coordinate formal handover of KPI/OKR collection, dashboards, and recurring operational processes to the Operations team. Continuous Improvement: Identify opportunities to improve observability, data quality, process consistency, automation, system reliability, and operational efficiency; track outcomes through measurable KPIs and OKRs. EXPECTED DELIVERABLES A governed KPI/OKR inventory with definitions, owners, targets, data sources, and reporting cadence. Splunk and/or Dynatrace dashboards, searches, alerts, and operational reports aligned to service needs. Log and performance analysis that highlights error patterns, service degradation, capacity concerns, and actionable remediation. Documented operational health checks, support procedures, escalation paths, and incident/problem follow-up actions. Automation opportunities and scripts that reduce manual data collection and recurring reporting effort. An issue and defect management framework with severity definitions, ownership and escalation paths, SLA tracking, aging reports, root-cause follow-up, and closure criteria. A complete Operations transition package covering dashboards, metric collection, SOPs/runbooks, training, ownership, and handover sign-off. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

This Jobot Job is hosted by: Maira Gonzales Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $120,000 - $160,000 per year A bit about us: I'm partnering with a confidential client, an established metals manufacturer in the Inland Empire, who's looking for a Quality Manager to lead their quality function across two local sites. This person will: Plan, direct, and execute quality standards for products, production processes, inspection, and lab testing Ensure compliance with customer specs, industry standards, and the company's QMS Oversee quality assurance, metallurgical testing, process monitoring, and supplier and equipment qualification Drive continuous improvement initiatives and lead a team Why join us? BENEFIT PACKAGE Vacation / Sick Pay / Holiday Pay Medical / Dental / Vision 401K / Life Insurance Tuition Reimbursement Program Employee Wellness Program Company luncheons & BBQ's Job Details Key Responsibilities Lead and supervise the Quality and Metallurgy teams across both plants Set annual departmental objectives for safety, efficiency, and cost reduction Own customer quality satisfaction, including claims, technical support, and contract spec reviews Develop and monitor casting, homogenization, production, and inspection processes to meet customer and industry specs Use SPC and metallurgical testing to control processes, investigate non-conformances, and drive improvement Qualify and monitor equipment, raw materials, instruments, tooling, and suppliers, including HO and SAT surveys Oversee QC and ultrasonic (UT) inspection systems, calibration, traceability, and Gage R&R Manage safety, cleanliness, and sample traceability in the QA and Metallurgy labs Maintain procedures, work instructions, and records per ISO/QMS requirements Report quality performance and production recoveries to upper management Requirements B.S. in Metallurgical Engineering, Mechanical Engineering, or related field 6+ years in aluminum casting or management-level metallurgy Experience with current ISO quality management standards Strong root cause analysis, process mapping, and CAPA skills Preferred Ultrasonic testing (AMS-STD-2154), OES spectrometry (ASTM E1251), and sampling standards (ASTM E716, AMS 2355) Lean Manufacturing, 5S, and Six Sigma Green Belt Familiarity with forging, grain size (ASTM E112), liquid penetrant testing (ASTM E1417), and metallographic etching Skills Strong technical writing and presentation skills with managers, customers, and clients Solid grasp of statistics and applied math Practical problem-solver comfortable with limited standardization Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Position Summary The Manager of Embedded Firmware Architecture leads the platform and architecture-implementation team within SharkNinja's embedded firmware organization, sitting as a peer to the Embedded Firmware Delivery manager and reporting to the Director, Embedded Firmware. Where the Embedded Firmware Delivery manager owns design implementation and feature delivery, this role owns the architecture side: the reference implementations, hardware abstraction, and platform standards that every embedded firmware program builds against. This is a working leadership role. The Manager carries the technical depth to define interface contracts, HAL boundaries, and platform selection criteria, and to review code against them, while leading a team of Senior Embedded Firmware Developers who implement that architecture. The role holds the technical standard applied to internal developers and external partners alike. Key Responsibilities Team & Architecture Leadership Lead, hire, and develop the architecture-focused Senior Embedded Firmware Developers within the US embedded firmware team. Conduct code review, technical direction, and design guidance for the team; maintain hands-on depth to make credible architecture decisions. Manage workload allocation and capacity for platform and reference-implementation work across concurrent programs. Architecture & Technical Direction Own firmware architecture, interface definitions, and hardware abstraction (HAL/API) standards for the US embedded firmware organization. Establish architectural standards for real-time operating systems, device intelligence, and edge processing. Drive technical decisions on microcontroller and processor architecture in partnership with Hardware Engineering. Maximize reuse of proven internal code, vendor SDKs, and reference designs to meet speed-to-market demands; reserve in-house development for durable differentiation, safety, and IP. Translate architecture into clear, enforceable requirements that development partners execute against without interpretation. Standards, Governance & Enforcement Define and maintain the engineering standards applied to internal developers and third-party suppliers alike - source control, build systems, branch and merge strategy, and release requirements. Contribute to the technical requirements embedded in supplier agreements, including the pre-production reproducibility deliverables: source, toolchain, and signed build manifest sufficient to independently rebuild shipping binaries. Establish design review and gating checkpoints that partner deliverables clear before integration. Partner with Systems Engineering and NPD to define product operation, key components, and critical firmware behavior at design time, closing hardware/software integration gaps before they surface at integration. Engineering Infrastructure & Test Automation Own the embedded test automation framework: CI pipeline design, static analysis tooling, and the test-harness infrastructure that makes regression testing repeatable across categories. Own embedded build integration, headless build requirements, and per-commit enforcement of code quality across internal and supplier repositories. Build the mechanism Quality gates against - this function builds the scaffolding; acceptance criteria and gate authority remain with Embedded QA & Governance. Cross-Functional Collaboration Partner with the Embedded Firmware Delivery manager to ensure delivery teams build against current architecture and standards. Partner with other global firmware leadership on programs spanning multiple sites and on shared platform work. Serve as a technical voice in partner capability assessment and consolidation decisions. Qualifications Education Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related discipline required. Experience 8+ years of embedded software and firmware engineering experience. 2+ years leading or formally mentoring embedded engineering teams; first-time people leaders with strong technical depth will be considered. Demonstrated experience defining architecture executed by internal developers and external partners, and holding standards against outsourced development. Proven track record establishing CI/CD, static analysis, and automated test infrastructure for embedded programs. Demonstrated hands-on delivery of production firmware for consumer electronics, home appliances, robotics, or related high-volume industries. Technical Expertise Embedded firmware architecture, HAL/API design, and platform reuse. Real-Time Operating Systems (RTOS). OTA and bootloader software update architecture. Build systems and toolchains (gcc, CMake, headless builds), Git-based source control, static analysis. Test automation frameworks and hardware-in-the-loop validation. Requirements definition, design review, and acceptance criteria for outsourced development. Hardware-software integration and product bring-up. Leadership Competencies Technology Leadership Standards and Governance Discipline Team Building and Coaching Vendor and Partner Technical Management Collaboration Across Sites Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $166,000-$180,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at

Job Title :Lead Mainframe Developer - COBOL, JCL, DB2 & CICS Position Overview Work on business-critical mainframe applications involving development, maintenance, performance optimization, and production support. This role combines hands-on mainframe programming with technical leadership, cross-functional coordination, code quality oversight, and mentorship of junior developers. The ideal candidate brings strong experience with COBOL, JCL, DB2, and CICS, along with the ability to troubleshoot production issues, support batch and online processing, and contribute to system upgrades, migrations, and modernization initiatives. What You'll Do / Key Responsibilities Design, develop, test, and maintain mainframe applications using COBOL, JCL, DB2, and CICS. Analyze business requirements and translate them into technical specifications. Lead development efforts and coordinate with cross-functional teams. Provide technical guidance and mentorship to junior developers. Conduct code reviews and ensure adherence to coding standards and best practices. Troubleshoot and resolve production issues while minimizing downtime. Support batch and online processing systems. Optimize the performance of existing applications and databases. Collaborate with stakeholders, business analysts, and QA teams. Participate in system upgrades, migrations, and modernization initiatives. Required Qualifications Over 4 years of hands-on experience in mainframe technologies. Strong experience with COBOL, JCL, DB2, and CICS. Hands-on experience with mainframe utilities and tools such as SORT, IDCAMS, and File-AID. Knowledge of VSAM datasets and file handling. Experience with batch processing and scheduling tools such as Control-M or CA7. Good understanding of the Software Development Life Cycle (SDLC). Strong debugging and problem-solving skills. Experience with code versioning tools such as Endevor or Changeman. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Overview TeleWorld Solutions (TWS) is seeking experienced Technical Leads to supervise field crews supporting nationwide data center infrastructure deployments. Technical Leads serve as the primary onsite resource for crew coordination, productivity, installation quality, safety compliance, and customer interface activities. The ideal candidate possesses strong fiber and structured cabling expertise, leadership experience, and the ability to direct multiple technicians in fast-paced data center environments. Responsibilities Lead and coordinate daily activities for technician crews. Assign work, monitor productivity, and maintain schedule adherence. Ensure installations are completed according to drawings, customer standards, and quality requirements. Perform and oversee fiber optic and copper cabling installations, terminations, testing, and troubleshooting. Conduct quality inspections and corrective action activities. Support field documentation, redlines, as-built records, and daily reporting. Enforce safety procedures, site requirements, and company policies. Coordinate material needs, workforce requirements, and project priorities. Mentor and train junior technicians. Serve as the primary escalation point for field-related technical issues. Qualifications Required High school diploma, GED, or equivalent field experience. 3+ years of structured cabling, telecommunications, or data center installation experience. Experience leading field crews in construction or mission-critical environments. OSHA 10 Certification. Ability to travel extensively and support nationwide deployments. Ability to lift approximately 50 pounds and work from ladders or elevated platforms. Ability to pass client-required background screening, drug testing, and site onboarding requirements. Preferred ES-3J Certification or equivalent low-voltage credential. Data center, hyperscale, or mission-critical construction experience. Experience with ribbon fiber, mass-fusion splicing, OTDR testing, and optical-loss testing. OSHA 30 Certification. Additional OEM certifications from Corning, AFL, Legrand, CommScope, or similar manufacturers. Experience supervising multiple crews simultaneously. Familiarity with QA/QC programs, structured cabling standards, and commissioning requirements. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Genesis10 is currently seeking a Senior Data Engineer for a contract to hire position with a Regional Financial Institution located in Minnetonka, MN or Columbus, OH. This is a 3+ month contract to hire opportunity. Compensation: $59.00 - $69.00 per hour, W2, based on qualifications Position Overview: Under general direction, you will devise and/or modify procedures and software to solve complex data problems considering data integrity, lineage, controls, and error handling. This includes data analysis, coding, designing controls, testing, debugging, and documenting as needed. You will be competent to work at a high technical level. Key Responsibilities: Support data analysis, deployments, enhancements, and integrations between systems using various data patterns In partnership with Solutions Architecture, provide recommendations or develop solutions and implement accordingly Analyze and review existing or proposed data sources, controls, security, scalability and performance requirements with clients, and team members Develop or modify software application design and specific modules Conduct testing of new or customized data integrations to ensure specifications are met, alone or in partnership with QA resources Document functions and changes to data integrations and ingestion patterns, test activities/results, error handling, and backup/recovery procedures Serve as 3rd level support and assist lower tier support for ongoing maintenance and production issues Complete work in an agile development environment and follow appropriate programming/engineering methodologies Primary Requirements: 3-5+ years of experience in IT data engineering and analysis Ability to develop data solutions leveraging SQL, Java, Springboot, Python Familiarity with big data platforms (Snowflake, AWS, GCP) Ability to engineer data solutions using ETL tools or develop APIs as needed Bachelor's Degree or equivalent work experience Sound knowledge of Software Development Life Cycle (SDLC) and Agile frameworks Knowledge of version and revision control practices and procedures Knowledge of design and programming techniques that provide security Ability to debug code and/or troubleshoot and analyze defects Understanding of data control frameworks and handling approaches Desired Skills: Financial Industry Experience IT Risk, Audit, and/or Information Security experience Knowledge of SAS AML or Actimize product suite Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $55.00hr - $60.00hr Job Overview: Our client is seeking a Salesforce Technical Product Owner (TPO) to drive product vision, strategy, and execution for Salesforce-based business solutions. The ideal candidate will bridge business and technology teams, translate business needs into scalable Salesforce solutions, and prioritize product backlogs to maximize business value. Key Responsibilities: Define and communicate product vision, roadmap, and business objectives for Salesforce initiatives. Partner with business stakeholders to gather, analyze, and prioritize requirements. Manage and own the product backlog, user stories, acceptance criteria, and sprint priorities. Collaborate with Salesforce Architects, Developers, QA teams, and UX stakeholders to deliver solutions. Translate complex business requirements into technical specifications and actionable user stories. Drive Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives. Ensure Salesforce solutions align with business goals, user experience, scalability, and compliance requirements. Evaluate product performance using KPIs and user feedback to drive continuous improvement. Work closely with release management and change management teams for successful deployments. Act as the primary liaison between business users and the development team. Required Skills & Qualifications: Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field. 8+ years of IT experience with 3+ years as a Product Owner or Product Manager in Salesforce ecosystems. Strong experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud. Proven experience in Agile and Scrum delivery environments. Strong understanding of Salesforce platform capabilities, integrations, APIs, Flows, and Lightning Experience. Experience writing epics, user stories, and acceptance criteria, as well as managing product backlogs. Strong stakeholder management, communication, and analytical skills. Ability to balance business priorities with technical constraints. Preferred Qualifications: Salesforce certifications such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder. Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification. Experience with Data Cloud, Agentforce, Einstein AI, CPQ, or MuleSoft. Exposure to enterprise integrations and digital transformation programs. Key Competencies: Product Strategy & Roadmap Management. Backlog Prioritization. Stakeholder Management. Salesforce Platform Expertise. Agile Product Ownership. Requirement Management. Data-Driven Decision Making. Business Process Transformation. Nice to Have: Experience in Telecom, Banking, Retail, or Healthcare domains. Knowledge of AI-driven Salesforce capabilities, Generative AI, and Agentforce. Experience managing global teams and large-scale Salesforce transformation programs. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.