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Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Clarios will not sponsor applicants for U.S. work visas for this opportunity. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job purpose As an Infotainment UX Engineer you will conduct and utilize existing research to define and develop Infotainment solutions, features, and designs that satisfy customer needs and maintain competitiveness with the utmost quality of all infotainment development content with a focus on C.A.S.E. (Connected Autonomous Shared Electrification). Key Accountabilities Research and report the user experience of current and future products, both in automotive and consumer electronics space Analyze user research data to understand customers; needs and desires for infotainment systems (displays, information, interface, entertainment, features, controls, etc) Correlate and propose modifications and/or new Infotainment solutions within assigned area of responsibility Create feature and user interface specifications Verify the correct implementation of specifications within assigned area of responsibility on test setups and vehicles Manage and report on team performance. Set appropriate performance objectives for direct reports or project team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team objectives. Conduct formal individual performance management and appraisal. Identify as subject matter expert for the department. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulations, and industry best practices through continuing professional development, conferences, and specialist publications. Compile and / or develop documentation (i.e. specification sheets, test reports, evaluation documents and / or drawings) and submit all necessary information as required by schedule. Review documents prepared by team members for completeness and quality check. Provide guidance to others as needed. Write clear and concise reports, presentations and/or technical documents to make a record of the development activities, communicating directly with Technical Experts. Qualifications, Experience, and Skills Minimum education: Must have a Bachelors in Human Factors, Industrial Design, User experience (UX) design; Engineering, Psychology, Product Development or a related field of study. Minimum work experience: At least 8 or more years of relevant industry experience Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (1 3 years). Automitive or similar transportation industry experience highly desirable. Demonstrable experience on the below - Conducting user-centered research in educational and/or professional environment Product Benchmarking GUI prototyping preferred using any of these e.g. - Figma, ProtoPie, Axure, Kanzi, etc Must possess excellent communication skills and ability to produce presentation documents. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Are you a Data Engineering and Architecture specialist? Do you have experience designing and building Data Lakes, Data Warehouses, and scalable data platforms in the cloud? Do you want to help Public Sector customers deploy mission-critical data and ML solutions at scale? Are you detail-oriented, creative, and collaborative? Then this is the position for you. As a Delivery Consultant specializing in Data Engineering & Architecture, you will provide exceptional technical design and thought leadership for cloud data applications, working with a world-class team serving federal, state, local government, and national security customers. You will design, build, and optimize data architectures and platforms that help organizations achieve their missions through data-driven decision making. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry across the breadth of enterprise data architecture. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This is a customer-facing role. You will work from one of the listed locations (or customer sites) Monday through Friday each week. Travel to client locations to deliver professional services may be required. This is not a remote position. This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. Key job responsibilities As an experienced data professional, you will be responsible for: - Helping clarify customer business outcomes during project discovery and translating them into data architecture and engineering solutions - Designing and building data analytics applications that are secure, scalable, reliable, performant, and cost-effective - Collaborating with stakeholders to gather requirements, assess current infrastructure, and propose effective data migration and modernization strategies - Identifying, mitigating, and communicating risks related to solution and service constraints by making informed technical trade-offs - Acting as a trusted advisor to customers on industry trends, emerging data technologies, and innovative solutions - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Experience with SQL, Python, schema definition, and software engineering best practices including secure, testable, and maintainable code - Understanding of distributed systems, data integration techniques (ETL vs. federation), database optimization (partitioning, indexing), and relational database performance tuning - Current, active US Government Security Clearance of Top Secret or above PREFERRED QUALIFICATIONS- Experience building data platforms with AWS services such as Glue, Lake Formation, Athena, Kinesis, and Lambda - Experience with CI/CD automation (CDK or Terraform), physical data modeling (Dimensional, Data Vault), and data pipeline optimization - Experience leading end-to-end data engineering projects including migrating on-premises data applications to cloud-native architectures - Experience interfacing with customers at different organizational levels to translate requirements into scalable data architectures - Knowledge of security and compliance standards (e.g., FedRAMP, NIST, HIPAA) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 131 600.00 USD annually USA, VA, Herndon - 131 600.00 USD annually

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually

Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED We are seeking an Information Systems Security Officer (ISSO) to manage and enforce information assurance (IA) programs across critical defense and intelligence enclaves. In this role, you will be responsible for proposing, coordinating, implementing, and enforcing information systems security policies, standards, and methodologies. You will manage day-to-day security operations, perform risk and vulnerability assessments, evaluate enterprise security solutions, and lead Assessment Authorization (AA) activities under the NIST Risk Management Framework (RMF). From maintaining Configuration Management (CM) control to preparing comprehensive System Security Plans (SSPs), you will ensure system compliance while enabling mission execution. The annual base salary range for this role is $135 000-$160,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Information Assurance Governance: Proven ability to propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies across programs, systems, and enclaves. NIST RMF Authorization Support: Hands-on experience driving security authorization activities in compliance with the National Institute of Standards and Technology Risk Management Framework (NIST RMF). Security Documentation Artifact Creation: Deep experience preparing, reviewing, and updating System Security Plans (SSPs), Risk Assessment Reports (RARs), Certification and Accreditation (CA) packages, and System Requirements Traceability Matrices (SRTMs). Vulnerability Risk Assessment: Skilled in conducting vulnerability, threat, and risk assessment analyses to support system accreditation and continuous monitoring. Configuration Management (CM) Impact Analysis: Experience managing system change controls, evaluating security solutions for processing classified information, and assessing the security impact of hardware, software, and firmware modifications. Education: Bachelor's Degree in Data Science, Computer Science, Computational Linguistics, Mathematics, or a related technical discipline, PLUS 7+ years of professional experience in data science, NLP, or software engineering OR High School Diploma / GED, PLUS 11+ years of specialized technical experience in lieu of a degree. , Desired Skills Industry Certifications: Active IAM/IAT Level II or III certifications (e.g., CISSP, CISM, CAP/CGRC, Security+, CASP+). Scanning Audit Tools: Experience utilizing automated compliance and vulnerability scanning tools (e.g., Nessus/Tenable, XACTA, STIG Viewer, SCAP Compliance Checker). Cross-Domain Cloud Security: Familiarity with cross-domain solutions, cloud security concepts (AWS/Azure gov clouds), or containerized enclave security. Continuous Monitoring: Practical experience implementing continuous monitoring strategies and managing Plans of Action and Milestones (POAMs). , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.

Job Description Job Description Position Summary: Under general supervision and reporting to the Director of Quality Operations, the CMM Programmer is responsible for the day-to-day operation of a CMM to ensure that products meet quality standards and specifications. 75% onsite, 25% remote programming. Travel periodically to other locations. Ideal candidate will have extensive knowledge of Calypso and PCDMIS. Essential Functions: The essential functions include, but are not limited to the following: Set up and run existing programs, perform alignment, and daily calibration and understand basic program commands and datum structure Prepare inspection reports and maintain files of inspection documents. Review inspection records received for compliance Maintain inspection and measuring equipment Prepare and coordinate Non-Conformance Reports (NCRs) for nonconforming parts. Performs other duties as assigned Knowledge: CMM Programming skills in a variety of programming languages, such as: PCDMIS, CALYPSO, or other programming languages PerformingFAI's - AS9102 Hand measurement tools Other inspection devices such as 3D scanners, FARO arms, etc. Dimensional inspection of aerospace machined components CMM Inspection process GD&T (ASME Y14.5) Blueprint interpretation Quality Management Systems and performance metrics Some knowledge of Catia and CAD desired Skills: Fluent English - reading and writing is required Professionalism, integrity, and exceptional attention to detail Strong independent decision-making skills; excellent analytical skills and professional judgment Excellent interpersonal, written, and verbal communication skills Proficient with Microsoft Office Products (2010 Excel basic skills required) Effective communication skills Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization Abilities: Establish and maintain effective working relationships Pass pre-hire background check including drug and MVR screening Experience/Education: Education High School Graduate or Equivalent; bachelor's degree preferred. Experienced in dimensional inspection of aerospace machined components Aerospace/Manufacturing Experience - 5 to 10 years PCDMIS experience required Licenses, Certificates & Other Requirements: US citizenship required. Fluent English - reading and writing is required Pass pre-hire background check including MVR screening Pass Pre-hire Drug Screening Reliable transportation - must have current/active drivers' license and auto insurance WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical manufacturing plant conditions, directly working Quality management team, working with the TRIGO team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. BENEFITS: 12 days paid vacation first year, increasing with service years 10 days paid sick time 11 paid holidays Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Champ Plan Wellness and Health Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings Participation increases net take home pay in most instances Free wellness initiatives Free tele-health Free and discounted RX Auto enrollment (unless tax elections result in negative impact) Eligible on the 1st of the month following 30 days of continuous employment Requires monthly 10-minute wellness activity participation 401k retirement savings with match Eligible on the first (1st) of the month following 90 days of continuous employment 100% match of 1st 3% contribution 50% match of next 2% contribution IMMEDIATE VESTING Company-provided cell phone, laptop, mobile wi-fi (for business use only) Regular Hourly rate for travel time Direct Pay Travel arrangements for flights, hotels and rental cars Travel Reimbursements direct deposited with each payroll Federal rate Mileage reimbursement when driving personal vehicles on company business Per diem reimbursements for meals and incidentals $1500 EMPLOYEE REFERRAL BONUS Initial $750 paid upon hire of qualified referred employee (rehires excluded) Additional $750 paid upon referral's full completion of 90 days' employment Pay Range $33.00-$52.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. Company Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. Pay Range $40.00-$50.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training . click apply for full job details

Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in Chantilly, VA Ardent Principles is seeking a Software Quality Assurance Specialist/Applications Tester who can elevate quality across modern, cloud driven systems. In this role, you'll design and build automation frameworks, write and execute robust test scripts, and drive both automated and manual testing across functional, regression, and integration workflows. You'll work hands on with Selenium , Cypress , and other automation tools while contributing to applications built with AWS , Kubernetes , Java , SpringBoot , and Angular . Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities and Experience needed In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Proficiency in automation tools such as Selenium, Cypress, etc. Strong experience in software testing, including writing and executing test automation scripts. Ability to build test automation frameworks. Working with AWS, Kubernetes, Java, SpringBoot, and Angular. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with JIRA and agile development practices. Ability to prepare test cases, test scripts, and test data. Experience with manual functional, regression, and integration testing. Knowledge of accessibility testing standards and practices. B.S. in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or an equivalent combination of education and experience. What We Offer You Highly Competitive Salary : Recognizing and rewarding your expertise and contributions. Generous Paid Time Off : Providing ample time for rest, relaxation, and personal pursuits. Dedicated Training Budget : Supporting continuous learning and professional development. 100% Employer-Covered Family Vision, Dental, and Health Insurance : Ensuring comprehensive health coverage for you and your family. 100% Employer-Covered Life and Disability Insurance : Offering financial security and peace of mind. 401(k) Plan with a 6% Employer Match : Helping you plan and save for a secure retirement, with 100% vesting from day one. 11 Paid Government Holidays : Observing national holidays to ensure time off with family and friends. Spot Bonuses for Exceptional Performance : Rewarding outstanding contributions and achievements. SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in Chantilly, VA during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Covington - 111 100.00 USD annually

Job description: Please no 3rd parties or C2C. Must be a US Permanent Resident or Citizen. We are unable to sponsor currently. Job Title: IT Support Specialist Location: Rochester, NY (On-site) Job Type: Full-time, direct hire Pay Rate: $18.00$28.00/hr depending on experience About the Role We are recruiting for an IT Support Specialist to join a company in Rochester, NY. This is an excellent opportunity for an early-career IT professional who enjoys hands-on troubleshooting, working with different technologies, and helping customers resolve technical challenges. This is primarily a Level 1 technical support position, with approximately 85% of the work focused on end-user support and 15% involving systems administration responsibilities. The IT Support Specialist will provide technical assistance to business clients, troubleshoot hardware and software issues, support Microsoft 365 environments, and assist with basic networking and systems administration tasks. Working alongside experienced technical professionals, this individual will gain exposure to a variety of customer environments, technologies, and infrastructure systems. The ideal candidate is technically curious, customer-focused, adaptable, and motivated to develop their skills. This position offers structured training, company-funded certifications, and opportunities to advance into higher-level technical support, systems administration, engineering, cybersecurity, or project-focused roles. Key Responsibilities Provide Level 1 technical support to business clients through phone, email, chat, and remote support tools. Troubleshoot Windows 10/11 operating systems, desktops, laptops, software applications, printers, and peripheral devices. Support Microsoft 365 applications and administrative functions, including user accounts, password resets, permissions, and basic troubleshooting. Assist with Active Directory and Microsoft Entra ID account management, user onboarding/offboarding, and access administration. Diagnose basic network connectivity issues involving TCP/IP, DNS, DHCP, Wi-Fi, routers, and switches. Identify whether technical issues originate from endpoints, applications, networks, or server infrastructure and escalate appropriately. Utilize ticketing systems and remote monitoring and management (RMM) tools to document, track, prioritize, and resolve technical support requests. Work collaboratively with senior technical staff to troubleshoot complex technical issues and expand technical knowledge. Maintain accurate support documentation and contribute to internal knowledge resources. Assist with basic systems administration tasks, including user management, system maintenance, and infrastructure troubleshooting. Occasionally travel to regional client locations to assist with equipment installations, hardware troubleshooting, and on-site technical support. Participate in a rotating after-hours on-call schedule following completion of initial training. Qualifications: QualificationsEducation Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field is acceptable in place of professional IT support experience. Relevant hands-on technical experience, education, and certifications will be considered. Experience Minimum of 1 year of hands-on IT support experience in a help desk, desktop support, service desk, or MSP environment; OR an Associate's or Bachelor's degree in an IT-related field. Approximately 23 years of professional IT support experience preferred. Previous MSP experience is beneficial but not required. Experience supporting multiple users, troubleshooting technical issues, and managing support requests in a fast-paced environment. Experience with remote technical support, ticketing systems, or RMM platforms preferred. Candidates with experience in internal IT support environments are encouraged to apply. Technical Skills Strong working knowledge of Windows 10/11 operating systems, desktop hardware, and common software troubleshooting. Familiarity with Microsoft 365 applications, user administration, and account management. Basic knowledge of Active Directory and Microsoft Entra ID. Understanding of fundamental networking concepts, including TCP/IP, DNS, DHCP, and network connectivity troubleshooting. Ability to troubleshoot hardware, software, application, and connectivity issues and determine appropriate escalation paths. Familiarity with IT ticketing systems and remote support tools. Exposure to Windows Server, network infrastructure, and firewall technologies preferred. Additional experience with macOS, Linux, virtualization, or cloud environments is a plus. Personal technical projects, home labs, or other hands-on technical learning are valued. Certifications CompTIA A+ certification required or willingness to obtain it within the first six months of employment. Company-funded training resources and certificationare provided. Additional certifications such as CompTIA Network+, Microsoft, or Cisco are preferred but not required. Opportunities to earn additional compensation through approved technical certifications. Soft Skills Strong verbal and written communication skills, including the ability to explain technical issues clearly to nontechnical users. Customer-focused approach with a commitment to providing responsive, professional technical support. Strong analytical thinking, troubleshooting, and problem-solving abilities. Ability to manage multiple priorities, maintain accurate documentation, and follow through on unresolved issues. Willingness to ask questions, collaborate with teammates, and escalate technical issues appropriately. Self-motivated with a genuine interest in technology and continuous professional development. Adaptable and comfortable working in a fast-paced environment with changing priorities. Valid driver's license with a clean driving record. Ability to work full-time on-site in Rochester, NY and travel occasionally to regional client locations. Schedule & On-Call Responsibilities This is a full-time, primarily on-site position based in Rochester, NY, with occasional regional travel. Following initial training, employees participate in a rotating after-hours on-call schedule. On-call coverage currently rotates approximately once every 1112 weeks. Responsibilities include responding to automated system alerts, contacting customers, and addressing occasional urgent technical issues. The rotation includes primary and secondary coverage, with escalation support available from senior technical staff and management. Most after-hours issues involve routine technical support or network connectivity troubleshooting. Why is This a Great Opportunity: Why Join Us? Career Advancement: Opportunities to progress from Level 1 support into Level 2/3 technical roles, systems administration, infrastructure engineering, cybersecurity, and project-focused positions. Professional Development: Access to extensive online technical training covering IT infrastructure, networking, cybersecurity, applications, and customer support. Company-Funded Certifications: Training resources and examination fees provided for approved industry certifications. Certification Bonuses: Additional compensation opportunities for earning qualifying technical certifications. Performance Incentives: Bonus opportunities tied to individual performance goals. Diverse Technical Exposure: Work with a variety of business clients, technical environments, and infrastructure technologies rather than supporting a single internal environment. Collaborative Environment: Work alongside experienced technical professionals who provide guidance, mentorship, and escalation support. Individualized Career Growth: Opportunities to establish professional development goals and build a career path aligned with technical interests. Competitive Benefits: Health and dental insurance, company-paid life insurance, 401(k) with company match, paid time off, and paid holidays. This opportunity is ideal for someone with a strong foundation in desktop support who wants to broaden their technical expertise, gain exposure to systems administration and networking, and build a long-term career in IT. ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree

Job Description Configuration Specialist IV Pay Range: $96,000 - $125,000 depending on relevant experience and qualifications Location: North Venice, FL 34275 Please note that this is not a remote/hybrid position. You will be working from our North Venice, FL location. Responsibilities The Configuration Specialist IV provides senior-level ownership for complex configuration, product knowledge, pricing, quoting, EDI, and integration work across MITER, including Vendo and related external quoting systems. This role supports new brands and product lines, pricing structure changes, product knowledge releases, custom code updates, external system mappings, and production impacting configuration needs. The Level IV scope provides the technical depth, independent decision making, and team guidance needed to improve order accuracy, strengthen internal capability, and reduce reliance on vendor support. Creates and maintains new product lines and pricing structures across Miter Brands. Performs additions and changes to OneLink custom code using VB.NET programming. Creates and maintains mappings from external quoting systems, including EDI processing and maintenance. Collaborates with business analysts, manufacturing, engineering, code compliance, and IT teams to align product, compliance, and production requirements with configuration and product knowledge updates. Manages product knowledge (PK) catalog publishing to external customer systems and supports recurring OneLink PK releases. Manages quoting tool upgrades, including product knowledge and software upgrades, database maintenance, archiving of old product knowledge, and creation and maintenance of OneLink installers. Provides guidance and technical support to internal teams and external customers for quoting, catalog, and product knowledge related configuration needs. Provides assistance and guidance to Configuration Technicians and Configuration Specialists I, II, and III as needed. Qualifications Bachelor's degree in Computer Science, Software Engineering, Business Systems, or a related field, or equivalent experience. Minimum of 7 years of experience in a Configuration Specialist position or equivalent configuration, product knowledge, quoting tool, ERP/CPQ, or manufacturing systems role. Advanced knowledge of PGT and MI Brands, OneLink where applicable, product knowledge structures, pricing configuration, and external quoting system integrations. Working knowledge of VB.NET programming to perform basic custom code additions and changes. Advanced knowledge of window and door products, manufacturing processes, BOM structures, EDI, fabrication equipment support, and production-facing configuration requirements. Strong analytical, troubleshooting, documentation, communication, and cross-functional coordination skills. Ability to work independently under minimal supervision and provide guidance to lower-level Configuration team members. Advanced experience in configuration, product knowledge, quoting, pricing, ERP/CPQ, EDI, or manufacturing-facing systems supporting MITER. Experience with OneLink, PK catalog publishing, scheduled product knowledge releases, external customer system support, and cross-functional issue resolution. Demonstrated ability to troubleshoot complex configuration issues, coordinate across business and technical teams, and guide lower-level Configuration resources. Willing to travel domestically up to 10% MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description Configuration Specialist I Pay Range: $72,000 - $88,000 depending on relevant experience and qualifications Location: Phoenix, AZ 85034 Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. This position will mainly be supporting the Milgard brand. Responsibilities This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.). Knowledge of window and door products is preferred. Knowledge of Oracle ERP and Infor CPQ is preferred. Knowledge of Production Scheduling, and/or Manufacturing processes is preferred. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description Pay Range: $80,000 - $98,000 depending on relevant experience and qualifications Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. This position will mainly be supporting the Milgard brand. The Configuration Specialist II is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new Bill Of Material structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements. Responsibilities Work safely by following company policy and using appropriate PPE requirements where necessary. Monitors task assignments to support release readiness per Configuration Manager's schedule. Design, develop, and maintain ERP configuration solutions that support business, manufacturing, and quoting processes. Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings. Analyze business requirements and translate them into scalable system configurations and software solutions. Design and maintain data structures to ensure accurate, reliable, and efficient processing of business information. Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues. Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions. Perform unit, integration, and regression testing to validate system changes and ensure release readiness. Document configuration logic, technical designs, development activities, and support procedures. Provide technical support and guidance to end users and business teams. Support system upgrades, enhancements, and continuous improvement initiatives. Follow established development, testing, and change management standards to maintain system quality and compliance. Qualifications Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience. Education, training or equivalent experience with programming language(s) and software development process. Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred. Fluent in Microsoft Office products (Excel, Word, PowerPoint, etc.). A strong knowledge of window and door products is preferred Strong experience in database architecture, including data modeling, relational database design, normalization, performance optimization, data integrity. Strong experience with Oracle ERP and Infor CPQ (Configure, Price, Quote). Strong experience with Production Scheduling, and/or Manufacturing processes is a major plus. Strong time management, organizational skills, and ability to set priorities for multiple tasks. Customer focus both internally and externally. Strong communication skills in both written and verbal. Ability to work flexible hours and/or travel depending on the needs of the department. Self-starter and ability to work independently. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Fiber Optic Quality Assurance Specialist , you will ensure the quality, accuracy, and compliance of all fiber optic splicing, testing, and installation activities across the organization's projects and maintenance operations. This role is critical to maintaining operational excellence, client satisfaction, and network reliability through rigorous auditing, testing verification, and continuous improvement. You will ensure all fiber infrastructure work meets industry standards, project specifications, and company benchmarks, supporting a culture of precision, accountability, and technical development. This role requires 90% travel. Must be located near a major airport. KEY RESPONSIBILITIES: Quality Auditing & Inspection Conduct regular and ad-hoc quality audits of fiber optic splicing work (fusion and mechanical) to ensure adherence to design specifications, workmanship standards, and safety requirements. Inspect and evaluate the entire splicing process - including fiber preparation, stripping, cleaving, cleaning, termination, and enclosure assembly. Review splice trays, closures, and patch panels for correct fiber routing, bend radius, labeling, and protection. Audit mass fusion (ribbon) splicing and high-count cable work for consistency and alignment with accepted practices. Verify and interpret OTDR, OLTS, and power meter test results to confirm optical link performance. Conduct onsite inspections (scheduled and random) across data centers, OSP/ISP sites, and field projects to assess workmanship, compliance, and safety. Flag non-conformances, deviations, or workmanship deficiencies and provide detailed corrective action recommendations. Documentation & Reporting Maintain comprehensive QA/QC records for all splicing audits, including site checklists, test result verifications, and photographic evidence. Produce structured audit reports, highlighting key findings, trends, and compliance status. Review and approve final as-built documentation, ensuring test results, splice maps, and labeling align with project deliverables. Monitor and track key performance indicators (KPIs) and service level agreements (SLAs) related to splicing quality, turnaround, and defect rates. Provide feedback and insights to project managers, quality leads, and engineering teams to drive ongoing performance improvement. Process Improvement & Compliance Identify recurring quality issues, workmanship variances, or systemic weaknesses and recommend corrective actions. Contribute to the development and revision of splicing standards, installation procedures, and QA/QC manuals. Support the creation and enforcement of standard operating procedures (SOPs) and work instructions for splicing, testing, and documentation. Collaborate with engineering and operations teams to ensure design intent and field execution are fully aligned. Ensure full compliance with health, safety, and environmental (HSE) regulations and company policies, promoting a culture of safe, high-quality work. Participate in pre- and post-project quality reviews, offering recommendations for continuous improvement. Technical Support & Training Provide technical mentorship and guidance to splicing and testing teams on QA/QC best practices. Support onboarding and certification programs for new splicers, testers, and technicians. Conduct refresher sessions and toolbox talks on quality, documentation accuracy, and testing standards. Participate in root cause analysis (RCA) sessions for major network faults, contributing to lessons learned and preventive measures. Offer expert technical input during vendor qualification or contractor performance assessments. ESSENTIAL CRITERIA: Technical Proficiency Minimum 5+ years' hands-on experience in fiber optic splicing, testing, and field quality assurance. Strong understanding of fusion and mechanical splicing methods, single-mode and multi-mode fiber characteristics, and high-count/ribbon fiber systems. Proficiency in using and interpreting data from OTDR, OLTS, power meters, visual inspection scopes, and fiber identifiers. Skilled at analyzing OTDR traces (including event tables, loss readings, and reflectance levels) to verify fiber link integrity and identify anomalies. Familiarity with connector types (LC, SC, MPO, MTP) and fiber protection systems (heat-shrink, mechanical sleeves, splice trays). Quality & Compliance Expertise In-depth understanding of industry standards and frameworks: ITU-T G.652/G.657, FOA, BICSI, TIA/EIA, NEC, and relevant client-specific standards. Proven experience developing or enforcing QA/QC checklists, acceptance criteria, and audit methodologies. Experience in reviewing and validating as-built documentation, test certificates, and optical budgets. Demonstrated ability to perform objective quality evaluations and provide evidence-based recommendations. Understanding of ISO 9001 quality management systems or similar frameworks is advantageous. Analytical & Reporting Skills Strong analytical mindset with the ability to interpret complex technical data, detect patterns, and identify root causes. Proficiency in generating clear, data-driven audit and performance reports. Accuracy and consistency in documenting findings and presenting actionable insights. Ability to translate technical quality findings into clear recommendations for non-technical stakeholders. Soft Skills & Professional Attributes Exceptional attention to detail and commitment to precision in every aspect of quality assessment. Effective communication and collaboration with cross-functional teams - field technicians, engineers, and project managers. Confidence to challenge non-compliance diplomatically, maintaining professionalism and fostering improvement. Strong organizational skills for managing multiple audits and reporting cycles concurrently. Self-motivated, proactive, and comfortable working independently across multiple sites. Technical Tools & Systems Experience with digital QA/QC reporting platforms, fiber management databases, and document control systems. Competent with Microsoft Office Suite, Google Workspace, and data visualization/reporting tools. Familiarity with GIS, AutoCAD, or network mapping software is an advantage. DESIRABLE CRITERIA: FOA CFOT, CFOS/T, BICSI Technician, or equivalent certification. OEM manufacturer training (e.g., Corning, AFL, Sumitomo). Experience auditing splicing or testing work within data centers, metro networks, or hyperscale infrastructure environments. Previous experience in a QA/QC, inspection, or auditing role within fiber, telecoms, or utilities sectors. Background in project coordination or technical supervision. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Travel pay: Compensation provided for any work-related travel outside of your assigned local area, in accordance with EOS travel policy Occasional overtime and bonus opportunities for hourly workers 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.