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director of software engineering core platform
Application Support Engineer - Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Manager - Infrastructure Governance & FinOps
Family Dollar Chesapeake, Virginia
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. " This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. " General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
10/28/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. " This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. " General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
Director of Information Technology
Credence
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Senior technology leader to provide enterprise-wide direction and operational leadership for the company's internal information technology function while also contributing technical expertise to selected customer opportunities and engagements. This role is accountable for the strategy, security, reliability, scalability, and business value of the technology environment supporting approximately 1,500 employees, including responsible adoption of artificial intelligence across the enterprise. The successful candidate will combine executive-level judgment with current technical credibility. The role will lead a team of approximately 16 IT professionals, translate business priorities into a practical technology roadmap, strengthen cybersecurity and operational discipline, and ensure that employees have secure, dependable, and effective technology services. Responsibilities include but are not limited to the duties listed below Enterprise Technology Strategy and Governance • Develop and execute an enterprise IT strategy and multi-year roadmap aligned with company growth, workforce needs, operational priorities, customer commitments, and risk tolerance. • Serve as the principal advisor to executive leadership on technology investment, architecture, cybersecurity risk, operational resilience, emerging capabilities, and technology enabled business improvement. • Establish clear governance, architecture standards, policies, decision rights, and lifecycle practices for infrastructure, cloud services, enterprise applications, data, end-user technology, and technology vendors. • Create a disciplined investment process that balances modernization, security, service quality, technical debt, scalability, and total cost of ownership. • Define meaningful service, risk, financial, and delivery metrics; communicate performance, priorities, tradeoffs, and emerging issues to senior leadership in business terms. Artificial Intelligence Strategy and Enterprise Adoption • Define and communicate a clear Credence vision for the role of artificial intelligence in the company's business, workforce, and operating model, giving leaders and employees a consistent message about priorities, opportunities, expectations, and responsible use. • Develop and execute an enterprise AI strategy and roadmap that embeds practical AI capabilities into core workflows, improves productivity and decision-making, and supports scalable growth. • Partner with business and functional leaders to identify high-value use cases, prioritize pilots and investments, redesign workflows, measure results, and scale successful solutions. • Establish AI governance and guardrails addressing security, privacy, data protection, legal and contractual compliance, acceptable use, human oversight, vendor selection, and risk. • Build organizational AI literacy and adoption through executive engagement, employee communication, training, change leadership, communities of practice, and accessible support. IT Operations, Infrastructure, and Service Delivery • Lead the internal IT organization and provide accountable oversight of service desk operations, endpoint services, identity and access, networks, collaboration platforms, cloud and hosting environments, enterprise applications, integrations, asset management, and related support services. • Ensure reliable and secure day-to-day operations through mature incident, problem, request, change, configuration, release, and knowledge-management practices. • Establish service expectations and operating measures that improve responsiveness, user experience, availability, capacity, and accountability across a geographically distributed workforce. • Guide modernization of legacy platforms and adoption of cloud, automation, infrastructure-as-code, monitoring, data, and AI-enabled capabilities when they provide clear business value and manageable risk. • Maintain effective business continuity, disaster recovery, backup, crisis response, and technology resilience capabilities; periodically test plans and close identified gaps. • Own IT financial planning, forecasting, procurement, software and license optimization, vendor performance, contract management, and the business cases for significant technology investments. Cybersecurity, Compliance, and Risk • Provide executive accountability for the protection of corporate systems, information, and technology assets in coordination with cybersecurity, compliance, legal, contracts, and business leadership. • Maintain a risk-based security program appropriate for a federal contractor, including identity governance, access control, vulnerability and patch management, security monitoring, incident response, third-party risk, data protection, and employee awareness. • Ensure internal technology practices support applicable federal cybersecurity frameworks, contractual requirements, audits, assessments, and customer security expectations. • Brief executives on material technology and cybersecurity risks, recommend mitigation priorities, and ensure corrective actions are owned, funded, tracked, and completed. Leadership and Organizational Development • Lead, coach, and develop a high-performing team of approximately 16 IT professionals; establish clear accountability, service ownership, succession plans, and development pathways. • Design the organization, staffing model, sourcing approach, and partner ecosystem needed to support current operations and future growth. • Build trusted relationships across business functions, listen closely to internal customers, and lead change with clear communication and practical adoption support. • Create a culture of service, security, documentation, continuous improvement, collaboration, and responsible innovation. Customer-Facing Technology Leadership • Serve as a senior technical advisor or delivery leader on selected customer engagements, particularly those involving enterprise IT modernization, cloud, cybersecurity, DevSecOps, data, AI, infrastructure, or managed services. • Support capture and proposal efforts by shaping technical approaches, reviewing solution architectures, contributing written content, participating in color-team reviews, and presenting in customer meetings or oral proposals. • Help translate customer missions and requirements into feasible, secure, and differentiated solutions that reflect delivery realities, compliance obligations, cost, schedule, and risk. • Provide technical oversight, independent reviews, issue resolution, or executive sponsorship for strategically important programs when requested. • Connect lessons, talent, tools, and reusable capabilities across corporate IT and customer delivery while maintaining appropriate boundaries between internal and customer environments. Requirements • Bachelor's degree in information technology, computer science, engineering, management information systems, or a related field are required; equivalent combinations of education and relevant experience may be considered. • Active federal security clearance, or eligibility and willingness to obtain one; a current Secret, Top Secret, or TS/SCI clearance is advantageous but not required. • Typically, 15 or more years of progressive technology experience, including at least 7 years leading technical teams, programs, or functions with increasing organizational scope and accountability are required. • Must have demonstrated ability to set enterprise technology strategy and to lead reliable day-to-day operations in a growing, geographically distributed organization. • Must have broad technical understanding across enterprise infrastructure, networks, cloud platforms, identity and access management, endpoint computing, enterprise applications, IT service management, cybersecurity, data protection, resilience, and systems integration. • Must have experience managing budgets, forecasts, vendors, contracts, licenses, staffing, and investment priorities, with the ability to connect technology decisions to business outcomes. • Must have experience communicating with executive leaders and presenting complex technical, financial, and risk matters clearly to nontechnical audiences. • Must have demonstrated success building and developing teams, establishing operating discipline, leading organizational change, and earning trust across functions. • Must have experience supporting customers in a consultative, solutioning, program leadership, or technical delivery capacity. Leadership Competencies • Enterprise perspective and business judgment • Strategic thinking paired with practical execution • Technical credibility and intellectual curiosity • Executive communication and influence • Customer and employee service orientation • Cybersecurity and risk ownership • Financial and vendor management discipline • Talent development, collaboration, and accountability • Calm, decisive leadership during incidents and periods of change Preferred Qualifications • Leadership experience within a federal government contractor, technology services firm, or similarly regulated and security-sensitive organization. • Experience supporting federal civilian, defense, intelligence . click apply for full job details
10/28/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Senior technology leader to provide enterprise-wide direction and operational leadership for the company's internal information technology function while also contributing technical expertise to selected customer opportunities and engagements. This role is accountable for the strategy, security, reliability, scalability, and business value of the technology environment supporting approximately 1,500 employees, including responsible adoption of artificial intelligence across the enterprise. The successful candidate will combine executive-level judgment with current technical credibility. The role will lead a team of approximately 16 IT professionals, translate business priorities into a practical technology roadmap, strengthen cybersecurity and operational discipline, and ensure that employees have secure, dependable, and effective technology services. Responsibilities include but are not limited to the duties listed below Enterprise Technology Strategy and Governance • Develop and execute an enterprise IT strategy and multi-year roadmap aligned with company growth, workforce needs, operational priorities, customer commitments, and risk tolerance. • Serve as the principal advisor to executive leadership on technology investment, architecture, cybersecurity risk, operational resilience, emerging capabilities, and technology enabled business improvement. • Establish clear governance, architecture standards, policies, decision rights, and lifecycle practices for infrastructure, cloud services, enterprise applications, data, end-user technology, and technology vendors. • Create a disciplined investment process that balances modernization, security, service quality, technical debt, scalability, and total cost of ownership. • Define meaningful service, risk, financial, and delivery metrics; communicate performance, priorities, tradeoffs, and emerging issues to senior leadership in business terms. Artificial Intelligence Strategy and Enterprise Adoption • Define and communicate a clear Credence vision for the role of artificial intelligence in the company's business, workforce, and operating model, giving leaders and employees a consistent message about priorities, opportunities, expectations, and responsible use. • Develop and execute an enterprise AI strategy and roadmap that embeds practical AI capabilities into core workflows, improves productivity and decision-making, and supports scalable growth. • Partner with business and functional leaders to identify high-value use cases, prioritize pilots and investments, redesign workflows, measure results, and scale successful solutions. • Establish AI governance and guardrails addressing security, privacy, data protection, legal and contractual compliance, acceptable use, human oversight, vendor selection, and risk. • Build organizational AI literacy and adoption through executive engagement, employee communication, training, change leadership, communities of practice, and accessible support. IT Operations, Infrastructure, and Service Delivery • Lead the internal IT organization and provide accountable oversight of service desk operations, endpoint services, identity and access, networks, collaboration platforms, cloud and hosting environments, enterprise applications, integrations, asset management, and related support services. • Ensure reliable and secure day-to-day operations through mature incident, problem, request, change, configuration, release, and knowledge-management practices. • Establish service expectations and operating measures that improve responsiveness, user experience, availability, capacity, and accountability across a geographically distributed workforce. • Guide modernization of legacy platforms and adoption of cloud, automation, infrastructure-as-code, monitoring, data, and AI-enabled capabilities when they provide clear business value and manageable risk. • Maintain effective business continuity, disaster recovery, backup, crisis response, and technology resilience capabilities; periodically test plans and close identified gaps. • Own IT financial planning, forecasting, procurement, software and license optimization, vendor performance, contract management, and the business cases for significant technology investments. Cybersecurity, Compliance, and Risk • Provide executive accountability for the protection of corporate systems, information, and technology assets in coordination with cybersecurity, compliance, legal, contracts, and business leadership. • Maintain a risk-based security program appropriate for a federal contractor, including identity governance, access control, vulnerability and patch management, security monitoring, incident response, third-party risk, data protection, and employee awareness. • Ensure internal technology practices support applicable federal cybersecurity frameworks, contractual requirements, audits, assessments, and customer security expectations. • Brief executives on material technology and cybersecurity risks, recommend mitigation priorities, and ensure corrective actions are owned, funded, tracked, and completed. Leadership and Organizational Development • Lead, coach, and develop a high-performing team of approximately 16 IT professionals; establish clear accountability, service ownership, succession plans, and development pathways. • Design the organization, staffing model, sourcing approach, and partner ecosystem needed to support current operations and future growth. • Build trusted relationships across business functions, listen closely to internal customers, and lead change with clear communication and practical adoption support. • Create a culture of service, security, documentation, continuous improvement, collaboration, and responsible innovation. Customer-Facing Technology Leadership • Serve as a senior technical advisor or delivery leader on selected customer engagements, particularly those involving enterprise IT modernization, cloud, cybersecurity, DevSecOps, data, AI, infrastructure, or managed services. • Support capture and proposal efforts by shaping technical approaches, reviewing solution architectures, contributing written content, participating in color-team reviews, and presenting in customer meetings or oral proposals. • Help translate customer missions and requirements into feasible, secure, and differentiated solutions that reflect delivery realities, compliance obligations, cost, schedule, and risk. • Provide technical oversight, independent reviews, issue resolution, or executive sponsorship for strategically important programs when requested. • Connect lessons, talent, tools, and reusable capabilities across corporate IT and customer delivery while maintaining appropriate boundaries between internal and customer environments. Requirements • Bachelor's degree in information technology, computer science, engineering, management information systems, or a related field are required; equivalent combinations of education and relevant experience may be considered. • Active federal security clearance, or eligibility and willingness to obtain one; a current Secret, Top Secret, or TS/SCI clearance is advantageous but not required. • Typically, 15 or more years of progressive technology experience, including at least 7 years leading technical teams, programs, or functions with increasing organizational scope and accountability are required. • Must have demonstrated ability to set enterprise technology strategy and to lead reliable day-to-day operations in a growing, geographically distributed organization. • Must have broad technical understanding across enterprise infrastructure, networks, cloud platforms, identity and access management, endpoint computing, enterprise applications, IT service management, cybersecurity, data protection, resilience, and systems integration. • Must have experience managing budgets, forecasts, vendors, contracts, licenses, staffing, and investment priorities, with the ability to connect technology decisions to business outcomes. • Must have experience communicating with executive leaders and presenting complex technical, financial, and risk matters clearly to nontechnical audiences. • Must have demonstrated success building and developing teams, establishing operating discipline, leading organizational change, and earning trust across functions. • Must have experience supporting customers in a consultative, solutioning, program leadership, or technical delivery capacity. Leadership Competencies • Enterprise perspective and business judgment • Strategic thinking paired with practical execution • Technical credibility and intellectual curiosity • Executive communication and influence • Customer and employee service orientation • Cybersecurity and risk ownership • Financial and vendor management discipline • Talent development, collaboration, and accountability • Calm, decisive leadership during incidents and periods of change Preferred Qualifications • Leadership experience within a federal government contractor, technology services firm, or similarly regulated and security-sensitive organization. • Experience supporting federal civilian, defense, intelligence . click apply for full job details
Application Support Engineer - Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Manager - Infrastructure Governance & FinOps
Family Dollar Chesapeake, Virginia
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. " This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. " General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
10/27/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. " This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. " General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
Technology Director - Developer Excellence
lululemon Seattle, Washington
This job is with lululemon, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The Technology Foundations team is a key part of the overall Technology team at lululemon. This team creates a uniquely lululemon, truly differentiated and elevate experiences and the associated enterprise services to streamline technology delivery for our technologists. The Technology Foundations team is focused on strategy and outcomes related to technology platforms, shared services, and engineering experiences. As the Director of Enterprise Engineering - Practices and Platforms, your role is pivotal in aligning the engineering direction across all technology departments, spanning Digital, Retail, Infrastructure, Product, and Supply Chain. Your focus is to craft and execute a visionary strategy and roadmap for engineering standards that ensure the secure, reliable, and consistent development of technology, provide engineering insights, and develop core developers platforms. core responsibilities Global Practices Program: Lead the Technology Practices, providing maturity guidelines and resources that empower teams throughout the enterprise. Strengthen the program that establishes and adopts engineering standards, ensuring scalability and future-proofing to accommodate business growth. Measure and improve engineering velocity, quality, and satisfaction. Build productivity dashboards across engineering teams. Establish industry standard metrics such as DORA and SPACE to capture the technical aspects of software development and the human and social factors that influence team performance Influence yearly financial investment decisions by shaping and enhancing these practices and standards Strategic Developers' Platform Ownership: Take ownership and operate strategic technical platforms, such as CICD and Observability, with the aim of accelerating organizational maturity and business value. Deliver and maintain core engineering tools, environments, and internal developer platforms (IDPs). Provide Seamless onboarding for new developers with a goal of being able to checkin code within 1 day. Reduction in build and deploy times by X%. Utilize these platforms to drive secure and reliable technology development, supporting the sustained growth of lululemon commerce. Engineering Leadership: Influence and guide Principal Engineering leadership through technical thought leadership, strategic partnership, investment alignment, and community building. Demonstrate a strong leadership style that inspires, motivates, delegates, and coaches teams to achieve high performance and passion for their products and services. Proactively build trusting relationships across the organization, including functional partners and global teams. Foster a culture of inclusion, diversity, and equity in alignment with the organization's IDEA commitment Your leadership will be instrumental in driving technological excellence, fostering collaboration, and ensuring the sustained success and growth of lululemon's global engineering endeavors. qualifications 10+ years of related work experience, with direct work experience across a variety of Engineering disciplines, including creating and managing community of practices in large technology organizations (1k+ people). 5+ years is a senior leadership position like Technology Director, or relevant management experience. Role model and champion modern ways-of-working such as Agile, DevOps and related practices, actively participate in an architecture community. Strong communication and "storytelling" skills - ability to articulate a vision or concept in simple terms to a broad audience at every level. must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $205,900 - 270,300 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement Hybrid In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
10/27/2026
Full time
This job is with lululemon, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The Technology Foundations team is a key part of the overall Technology team at lululemon. This team creates a uniquely lululemon, truly differentiated and elevate experiences and the associated enterprise services to streamline technology delivery for our technologists. The Technology Foundations team is focused on strategy and outcomes related to technology platforms, shared services, and engineering experiences. As the Director of Enterprise Engineering - Practices and Platforms, your role is pivotal in aligning the engineering direction across all technology departments, spanning Digital, Retail, Infrastructure, Product, and Supply Chain. Your focus is to craft and execute a visionary strategy and roadmap for engineering standards that ensure the secure, reliable, and consistent development of technology, provide engineering insights, and develop core developers platforms. core responsibilities Global Practices Program: Lead the Technology Practices, providing maturity guidelines and resources that empower teams throughout the enterprise. Strengthen the program that establishes and adopts engineering standards, ensuring scalability and future-proofing to accommodate business growth. Measure and improve engineering velocity, quality, and satisfaction. Build productivity dashboards across engineering teams. Establish industry standard metrics such as DORA and SPACE to capture the technical aspects of software development and the human and social factors that influence team performance Influence yearly financial investment decisions by shaping and enhancing these practices and standards Strategic Developers' Platform Ownership: Take ownership and operate strategic technical platforms, such as CICD and Observability, with the aim of accelerating organizational maturity and business value. Deliver and maintain core engineering tools, environments, and internal developer platforms (IDPs). Provide Seamless onboarding for new developers with a goal of being able to checkin code within 1 day. Reduction in build and deploy times by X%. Utilize these platforms to drive secure and reliable technology development, supporting the sustained growth of lululemon commerce. Engineering Leadership: Influence and guide Principal Engineering leadership through technical thought leadership, strategic partnership, investment alignment, and community building. Demonstrate a strong leadership style that inspires, motivates, delegates, and coaches teams to achieve high performance and passion for their products and services. Proactively build trusting relationships across the organization, including functional partners and global teams. Foster a culture of inclusion, diversity, and equity in alignment with the organization's IDEA commitment Your leadership will be instrumental in driving technological excellence, fostering collaboration, and ensuring the sustained success and growth of lululemon's global engineering endeavors. qualifications 10+ years of related work experience, with direct work experience across a variety of Engineering disciplines, including creating and managing community of practices in large technology organizations (1k+ people). 5+ years is a senior leadership position like Technology Director, or relevant management experience. Role model and champion modern ways-of-working such as Agile, DevOps and related practices, actively participate in an architecture community. Strong communication and "storytelling" skills - ability to articulate a vision or concept in simple terms to a broad audience at every level. must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $205,900 - 270,300 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement Hybrid In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Manager - Infrastructure Governance & FinOps
Family Dollar Chesapeake, Virginia
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. "This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center." General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
10/27/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. "This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center." General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves as the centralized control-plane governance function within Family Dollar's Infrastructure Engineering organization. This is a unique, high-trust role designed with intentional independence - operating without dedicated direct reports to preserve separation of duties, eliminate conflicts of interest, and ensure objective oversight across all infrastructure engineering teams and BPO partners. This role provides the VP of Infrastructure Engineering & Operations with an independent, consolidated view of vendor performance, technology spend, asset health, and contractual obligations across all domains: Hybrid Cloud, Network Engineering, Automation, and Retail/Edge environments. It is the single source of truth for governance intelligence across a multi million infrastructure portfolio spanning 7,400+ stores, 9 distribution centers, 2 data centers, and 3 public cloud platforms. This is not an operational role. It is a governance, intelligence, and accountability function - one that provides executive-level visibility and keeps the infrastructure organization disciplined, cost-effective, and contractually sound. Principal Duties & Responsibilities: Vendor Governance & Performance Management Own the vendor governance framework for all infrastructure technology vendors and service providers Track and report on vendor SLA/KPI compliance across BPO, telecom, hardware, software, and cloud vendors Lead vendor performance reviews (QBRs, MBRs) and escalate performance gaps to the VP and relevant directors Maintain a vendor risk register and flag concentration risks, single-vendor dependencies, and end-of-life exposures Evaluate vendor roadmaps and alignment with Family Dollar's technology strategy Serve as an independent governance bridge between engineering teams and BPO partners - not embedded in either FinOps & Cost Optimization (Cloud + On-Premises) Lead FinOps practice across Azure, GCP, OCI, and on-premises infrastructure Own cost visibility dashboards, chargeback/showback models, and monthly spend reporting for the VP Identify and drive cost optimization opportunities: reserved instances, rightsizing, idle resource elimination, and license rationalization Define and enforce cloud cost governance policies in partnership with engineering teams Monitor cloud spend anomalies and alert leadership to budget variances in real time Maintain multi-year infrastructure cost forecasts and support annual budgeting cycles Partner with Finance to align infrastructure spend to business unit cost allocations Asset Management & Lifecycle Governance Own the end-to-end IT asset lifecycle governance process: procurement, deployment, tracking, and decommission Ensure CMDB accuracy and completeness as the authoritative system of record for all infrastructure assets Maintain hardware refresh schedules and lifecycle dashboards across stores, DCs, data centers, and cloud Partner with engineering teams to identify EoL/EoS risks and drive proactive refresh planning Govern software license entitlements and utilization to prevent compliance exposure Validate BPO asset inventory reporting and reconcile against procurement records Track and report on asset financial depreciation schedules in partnership with Finance Contract Management & Procurement Governance Own and manage all infrastructure technology contracts: renewal calendars, terms, SLAs, and obligations Lead contract renewals, amendments, and renegotiations in partnership with Legal, Procurement, and Finance Maintain a centralized contract repository with renewal triggers, expiration tracking, and risk flags Evaluate vendor proposals and new contracts to ensure alignment with technical and financial requirements Identify contract optimization opportunities: consolidation, renegotiation, and elimination of redundant agreements Enforce contract SLA commitments and hold vendors accountable through structured performance reviews Support RFP / RFI processes for infrastructure technology procurements Executive Reporting & Governance Intelligence Produce monthly and quarterly infrastructure governance dashboards for the VP, covering: vendor health, cost posture, asset lifecycle status, and contract obligations Maintain a unified governance scorecard across all infrastructure domains Prepare executive briefings, board-level summaries, and business case materials as needed Identify and escalate emerging governance risks: compliance gaps, cost overruns, vendor failures, and contractual exposure Develop and maintain governance policies, standards, and procedures for vendor, asset, and contract management BPO Oversight & Accountability Independently validate BPO performance against contracted SLAs and KPIs - separate from engineering directors Audit BPO invoices against contracted rates and service delivery Maintain a BPO performance scorecard and present findings to the VP on a regular cadence Identify BPO delivery gaps and work with the VP to initiate corrective action plans Track BPO-driven cost savings and efficiency commitments against actuals Security & Compliance Governance Support Maintain a mapping of infrastructure assets and vendors to regulatory and compliance frameworks (PCI-DSS, SOX) Track patch compliance and remediation SLAs across managed infrastructure domains Support audit readiness by maintaining governance documentation, contract evidence, and asset records Flag vendor or asset lifecycle risks that create compliance exposure Position Requirements Technical Knowledge Solid understanding of cloud platforms (Azure, GCP, OCI) and hybrid cloud cost structures Familiarity with enterprise infrastructure domains: networking, compute, storage, backup, and cloud Working knowledge of CMDB tooling (ServiceNow or equivalent) and asset lifecycle processes Understanding of software licensing models (perpetual, subscription, consumption-based) Proficiency with FinOps tooling and cloud cost management platforms (e.g., Apptio, CloudHealth, native cloud billing) Governance & Commercial Skills Proven expertise in contract lifecycle management: negotiation, renewal, compliance enforcement Experience building and executing vendor governance frameworks including SLA tracking and QBRs FinOps practitioner experience: chargeback, showback, reserved instance strategy, rightsizing Ability to develop executive-ready dashboards, governance reports, and financial models Strong analytical skills - able to synthesize complex data into actionable insights Familiarity with IT procurement and sourcing best practices Minimum Requirements: Education & Experience Bachelor's degree in Business, Information Technology, Finance, or a related field 8+ years of experience in IT governance, vendor management, FinOps, or IT asset management - within a large enterprise environment 3+ years in a role with direct accountability for technology contracts, vendor performance, or infrastructure cost management Experience operating in a multi-vendor, BPO-partnered IT delivery model Exposure to large-scale retail or distributed enterprise environments strongly preferred Preferred Qualifications: FinOps Certified Practitioner (FinOps Foundation) ITIL v4 Certification - Asset Management or Service Management tracks Certified Technology Procurement Professional (CTPP) or equivalent IAITAM Certified Asset Manager (ICAMP or CHAMP) Experience with ServiceNow ITAM/SAM, Flexera, or Snow Software Prior experience at a large-format retailer (Dollar General, Walmart, Target, etc.) Exposure to TSA (Transition Service Agreement) governance environments "Projected Salary Range: $120,000 - $135,000". Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Security Family Dollar
Product Support Manager
Space Systems Integration Colorado Springs, Colorado
Job Description Job Description Space Systems Integration (SSI) is a fast-growing engineering company that provides aerospace solutions to a variety of government and commercial customers. Our employees are forward-thinking, self-directed individuals who are committed to solving our customers' technical challenges. SSI is seeking a Product Support Manager for a role in Colorado Springs, CO. PM&AS/Enterprise Operation & Help Desk Principal Duty You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will directly assist the Government Program Manager (PM) in managing, monitoring, and evaluating the execution of a prime contractor responsible for enterprise-wide Tier 0/1 help desk operations. In this role, you serve as the PM's trusted technical agent, ensuring contractor performance aligns with contractual service level agreements (SLAs), operational metrics, and agency technical standards. The operational scope covers front-line support across modern cloud infrastructure, platforms, antenna and satellite network distribution, core Network Operations Center (NOC) environments, and identity/account management workflows. Role and Responsibilities include: Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise. Leverages operations experience to assist the program offices in developing and fielding space systems. Act as an operational bridge between the help desk contractor, Tier 2/3 engineering teams, external mission partners, and customer end-users Track, validate, and report on contractor performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)-including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), ticket backlog, and abandonment rates. Identify technical risks, operational bottlenecks, and service delivery failures; draft corrective action recommendations and risk mitigation strategies. Assists acquisition planning, market research, and drafting technical requirements and documents. Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals. Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables. Confers with engineers to provide technical advice and to assist with problem resolution as needed. Supports management and execution of programs consisting of multiple projects ensures overall program is properly coordinated and efficiently accomplished with the best available resources. Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance. Drafts, reviews, and edits final program reports, documents, and briefings. Supports acquisition planning and development of documents required for systems acquisition. Coordinates with external agencies to include operational units, higher headquarters, Combatant Command (COCOM) staffs, other acquisition activities, and research and development functions. Coordination will include producing, tracking, coordinating all agreements and documentation necessary for the systems to transition seamlessly into a framework for organizing, training, and equipping the United States Space Force Supports and advises acquisition and program management functions, advises government management on design challenges, delivery and integration, and supports system program reviews. Work on high-visibility or mission critical aspects of a given program and perform all functional duties independently. Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job. Translate complex ideas and data into simple, actionable recommendations or easily differentiated courses of action. Communicate clearly, concisely, and with technical accuracy-oral and written. Required Qualifications: Minimum ten (10) years DoD/IC, or relevant industry work experience. Proven experience and/or qualifications in development and fielding satellite systems. Systems Engineering/IT/Computer Science degree from a program accredited by the Accreditation Board for Engineering and Technology (ABET) or possess a Professional Engineering license. MA/MS/ME degree. Understanding of operational environment, working with USSF Combat Forces Command and corresponding mission user needs. Experience with Electronic warfare principles and operations. Experience fielding systems to user communities. Knowledge of space system engineering, development, and manufacturing. Experience in DoD program management including program development and transition. Experience with Integrated Master Schedules, and risk management Experience with Statements of Work (SOW) and Performance Work Statements (PWS). Strong working knowledge of IT Service Management (ITSM) frameworks (ITIL), enterprise ticketing platforms (e.g., ServiceNow, Remedy, Jira Service Management), and Tier 0/1 escalation tiering. Cloud infrastructure/platform support basics (AWS, Azure, or hybrid enterprise environments). Network operations concepts and satellite/antenna ground network support interfaces. Identity, Credential, and Access Management (ICAM/IAM) processes and directory services (Active Directory, Okta, etc.). Active TS clearance with in-scope T5/SSBI is required, along with SCI eligibility and participation in Continuous Evaluation. Must meet all requirements for SCI and SAP access and be willing to undergo a polygraph examination. Travel is 30%. Desired Qualifications: 5+ years of relevant DoD and/or Industry work experience with SAP and/or SCI. System Engineering Technical Assistance (SETA) to Government program office. Experience with rapid prototyping. Experience with integrated air, space and cyberspace capabilities. Experience developing, deploying, and maintaining ground mission planning architecture and software. Experience with ACAT I/II level acquisition programs. Experience using multivariable optimization in mission planning software systems. Experience in planning and executing test campaigns for space systems. Fluency with IC organizations. ITIL v3/v4 Foundation (or higher). CompTIA Security+ or equivalent DoD 8570/8140 baseline certification. Associate-level Cloud Certification (e.g., AWS Certified Cloud Practitioner / Solutions Architect, Microsoft Azure Fundamentals. Target salary range: $180,000 - $220,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. We offer medical/dental/vision benefits and 401k contribution. Space Systems Integration provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.
10/26/2026
Full time
Job Description Job Description Space Systems Integration (SSI) is a fast-growing engineering company that provides aerospace solutions to a variety of government and commercial customers. Our employees are forward-thinking, self-directed individuals who are committed to solving our customers' technical challenges. SSI is seeking a Product Support Manager for a role in Colorado Springs, CO. PM&AS/Enterprise Operation & Help Desk Principal Duty You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will directly assist the Government Program Manager (PM) in managing, monitoring, and evaluating the execution of a prime contractor responsible for enterprise-wide Tier 0/1 help desk operations. In this role, you serve as the PM's trusted technical agent, ensuring contractor performance aligns with contractual service level agreements (SLAs), operational metrics, and agency technical standards. The operational scope covers front-line support across modern cloud infrastructure, platforms, antenna and satellite network distribution, core Network Operations Center (NOC) environments, and identity/account management workflows. Role and Responsibilities include: Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise. Leverages operations experience to assist the program offices in developing and fielding space systems. Act as an operational bridge between the help desk contractor, Tier 2/3 engineering teams, external mission partners, and customer end-users Track, validate, and report on contractor performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)-including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), ticket backlog, and abandonment rates. Identify technical risks, operational bottlenecks, and service delivery failures; draft corrective action recommendations and risk mitigation strategies. Assists acquisition planning, market research, and drafting technical requirements and documents. Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals. Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables. Confers with engineers to provide technical advice and to assist with problem resolution as needed. Supports management and execution of programs consisting of multiple projects ensures overall program is properly coordinated and efficiently accomplished with the best available resources. Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance. Drafts, reviews, and edits final program reports, documents, and briefings. Supports acquisition planning and development of documents required for systems acquisition. Coordinates with external agencies to include operational units, higher headquarters, Combatant Command (COCOM) staffs, other acquisition activities, and research and development functions. Coordination will include producing, tracking, coordinating all agreements and documentation necessary for the systems to transition seamlessly into a framework for organizing, training, and equipping the United States Space Force Supports and advises acquisition and program management functions, advises government management on design challenges, delivery and integration, and supports system program reviews. Work on high-visibility or mission critical aspects of a given program and perform all functional duties independently. Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job. Translate complex ideas and data into simple, actionable recommendations or easily differentiated courses of action. Communicate clearly, concisely, and with technical accuracy-oral and written. Required Qualifications: Minimum ten (10) years DoD/IC, or relevant industry work experience. Proven experience and/or qualifications in development and fielding satellite systems. Systems Engineering/IT/Computer Science degree from a program accredited by the Accreditation Board for Engineering and Technology (ABET) or possess a Professional Engineering license. MA/MS/ME degree. Understanding of operational environment, working with USSF Combat Forces Command and corresponding mission user needs. Experience with Electronic warfare principles and operations. Experience fielding systems to user communities. Knowledge of space system engineering, development, and manufacturing. Experience in DoD program management including program development and transition. Experience with Integrated Master Schedules, and risk management Experience with Statements of Work (SOW) and Performance Work Statements (PWS). Strong working knowledge of IT Service Management (ITSM) frameworks (ITIL), enterprise ticketing platforms (e.g., ServiceNow, Remedy, Jira Service Management), and Tier 0/1 escalation tiering. Cloud infrastructure/platform support basics (AWS, Azure, or hybrid enterprise environments). Network operations concepts and satellite/antenna ground network support interfaces. Identity, Credential, and Access Management (ICAM/IAM) processes and directory services (Active Directory, Okta, etc.). Active TS clearance with in-scope T5/SSBI is required, along with SCI eligibility and participation in Continuous Evaluation. Must meet all requirements for SCI and SAP access and be willing to undergo a polygraph examination. Travel is 30%. Desired Qualifications: 5+ years of relevant DoD and/or Industry work experience with SAP and/or SCI. System Engineering Technical Assistance (SETA) to Government program office. Experience with rapid prototyping. Experience with integrated air, space and cyberspace capabilities. Experience developing, deploying, and maintaining ground mission planning architecture and software. Experience with ACAT I/II level acquisition programs. Experience using multivariable optimization in mission planning software systems. Experience in planning and executing test campaigns for space systems. Fluency with IC organizations. ITIL v3/v4 Foundation (or higher). CompTIA Security+ or equivalent DoD 8570/8140 baseline certification. Associate-level Cloud Certification (e.g., AWS Certified Cloud Practitioner / Solutions Architect, Microsoft Azure Fundamentals. Target salary range: $180,000 - $220,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. We offer medical/dental/vision benefits and 401k contribution. Space Systems Integration provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.
Power Platform Developer
Guidehouse Silver Spring, Maryland
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Power Platform Developer
Guidehouse Silver Spring, Maryland
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Application Support Engineer - Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Systems Engineer II - Foundation
Endeavor Health Skokie, Illinois
Hourly Pay Range: $41.64 - $64.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Systems Engineer II - Foundation Location: Skokie, IL Full Time Hours: Monday-Friday, 8:00am - 5:00pm Required Travel: local travel to other corporate sites will be required as needed. Hybrid Position Job Summary: The Systems Engineer II's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved through researching, designing, building, configuring, testing, deploying, analyzing, administering, and maintaining/supporting environments and hardware, infrastructure and software platforms, and software technology components to meet current and future business needs for their specific technology portfolio. The Systems Engineer II will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. The Systems Engineer II is responsible to researching, designing, building and planning as well as maintaining capabilities and executing on projects related to systems analysis, integration and support, scripting, developing solutions to support hardware, infrastructure, and software platforms and software technology components. The Systems Engineer II utilizes advanced systems, scripting and developer skills to execute project work related to analysis, integration, and resolution of moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps lead the definition and update of items in the configuration management plan. The Systems Engineer II designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. The Systems Engineer II leads aspects of the implementation and design of hardware and software platforms and solutions, developing designs to address business requirements, ensuring system scalability, security, performance and reliability. The Systems Engineer II typically works on more complex and larger impact projects and is expected to design highly optimal systems and processes as a result of broader and deeper experience. The Systems Engineer II possesses the ability to analyze and troubleshoot issues independently as well as coach other team members. A wide degree of creativity and latitude is expected. This role will join our Foundation Team, supporting Windows Platform Engineering work including SFTP, File Integration work, and more. What you will do: Executes on objectives related to the on-going maintenance, expansion or upgrade of Endeavor Health's software, platforms, infrastructure and devices within Endeavor Health. Collaborates with other Systems Engineers and Architects to ensure that modified hardware and software interacts appropriately across infrastructure and platforms; performance and data conversion impacts are considered; environments are developed and maintained and other areas of impact are addressed and meet business function and performance requirements. Leads and works on technology initiatives within their span of control and portfolio with minimal direction and support, accomplishing critical milestones and apply changes to and using the technology within their span of control. Demonstrates high degree of proficiency in the platform as it applies their technology portfolio and work assignments. Leads complex, hardware and software technology component analysis, and evaluation on resource requirements necessary to maintain/expand service levels or tune hardware and software infrastructure components for optimum performance. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Patching is inclusive of assessing security patches based on criticality and enterprise impact. Supports the software, platforms, devices and infrastructure within Endeavor Health by addressing inquiries, reported issues and problems. Manages, troubleshoots and resolves alerts and tickets in accordance with detailed documentation from a moderate to high complexity in nature. Identifies tickets/incidents that need to be escalated to leadership with appropriate work documented and transition. Provides hardware break/fix resolution while working with associated vendors. Performs On-call rotational duties by providing off hour support to supported platforms, software and infrastructure through response to inquiries, reported issues and problems from the End User Community as well as items escalated through system monitoring tooling and other IT Engineering and Application Teams. Leads efforts on maintaining operational security through reporting and communication of security breaches or concerns as well as deriving the security remediation tasks necessary for their appropriate technology. Takes part in technical forensic investigation of security events. Keeps current on all systems, software and related technology for their position that is used at Endeavor Health. Performs other duties as assigned. What you will need: Education: Bachelors Degree Computer and Information Science, Preferred Experience: Five+ years (5) or more years of experience of related experience in IT Systems, Platform Engineering or Technical Engineering related to the role's specific technology portfolio. Previous healthcare experience. Previous experience with IT Systems, Platform Engineering or Technical Engineering. Previous experience developing and contributing to a specific comprehensive technology platform strategy. Acquired training or certification related to the role's specific technology portfolio. Unique or Preferred Skills: Strong verbal, written and presentation communication skills essential. Solid understanding of information processing fundamentals and best practices. Personal and ethical accountability Demonstrated analytical and critical thinking for problem solving / issue resolution. A lean towards curiosity, out of the box thinking and innovative. Software troubleshooting experience. Understanding of the organization's goals and objectives. Knowledge of applicable data privacy practices and laws. Knowledge of compliance standards, e.g., PCI, HIPAA Ability to interact with a variety of business partners, vendors, and users while communicating effectively in user friendly language (both written and verbal). Microsoft Office Suite of Products. Knowledge of AI (Artificial Intelligence) technologies and models Knowledge of Cloud Computing and Platforms (e.g., Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), etc.) Knowledge of SaaS and Hosting platforms Knowledge of Automation technologies Knowledge of the following infrastructure Platforms and Systems based on domain of technical responsibility: Windows Platform Engineering; Functional Knowledge of Cloud platforms and deployment models (AWS, Azure, GCP, etc.), Office 365, Microsoft Exchange, Microsoft Active Directory / Entra AD, Azure Tenant management and configuration, MS Windows Servers, Security, PKI / Certificate Management, Server Hardware (e.g., HP Synergy, Cisco UCS), Mobile Device Management (MDM) Platforms (e.g. Microsoft InTune, WorkspaceOne), messaging and collaboration platforms (e.g. Webex, Teams, SharePoint, etc.), DNS / DHCP management (e.g. Infoblox), Data Loss Protection (DLP) (e.g. ForcePoint, Microsoft, ProofPoint, etc.); anti-virus (e.g. Crowdstrike, Trend, etc.), compliance, vulnerability management, patch management, monitoring, restoration, performance, architecture, and lifecycle management, etc. Desktop Engineering; Functional Knowledge of Client Computing, End Point management (e.g., SCCM/Intune/JAMF, etc.), Office 365, Desktop Imaging, Print Management, security, Data Loss Protection (DLP) (e.g. ForcePoint, Microsoft, ProofPoint, etc.); anti-virus (e.g. Crowdstrike, Trend, etc.), virtual and cloud endpoints, encryption technologies (e.g. BitLocker, Checkpoint, etc.), file transfer protocols and platforms, device management, compliance, vulnerability management, patch management, monitoring, restoration, performance, architecture, and lifecycle management, etc. Benefits (For full time or part time positions): Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website () to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best" . click apply for full job details
10/21/2026
Full time
Hourly Pay Range: $41.64 - $64.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Systems Engineer II - Foundation Location: Skokie, IL Full Time Hours: Monday-Friday, 8:00am - 5:00pm Required Travel: local travel to other corporate sites will be required as needed. Hybrid Position Job Summary: The Systems Engineer II's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved through researching, designing, building, configuring, testing, deploying, analyzing, administering, and maintaining/supporting environments and hardware, infrastructure and software platforms, and software technology components to meet current and future business needs for their specific technology portfolio. The Systems Engineer II will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. The Systems Engineer II is responsible to researching, designing, building and planning as well as maintaining capabilities and executing on projects related to systems analysis, integration and support, scripting, developing solutions to support hardware, infrastructure, and software platforms and software technology components. The Systems Engineer II utilizes advanced systems, scripting and developer skills to execute project work related to analysis, integration, and resolution of moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps lead the definition and update of items in the configuration management plan. The Systems Engineer II designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. The Systems Engineer II leads aspects of the implementation and design of hardware and software platforms and solutions, developing designs to address business requirements, ensuring system scalability, security, performance and reliability. The Systems Engineer II typically works on more complex and larger impact projects and is expected to design highly optimal systems and processes as a result of broader and deeper experience. The Systems Engineer II possesses the ability to analyze and troubleshoot issues independently as well as coach other team members. A wide degree of creativity and latitude is expected. This role will join our Foundation Team, supporting Windows Platform Engineering work including SFTP, File Integration work, and more. What you will do: Executes on objectives related to the on-going maintenance, expansion or upgrade of Endeavor Health's software, platforms, infrastructure and devices within Endeavor Health. Collaborates with other Systems Engineers and Architects to ensure that modified hardware and software interacts appropriately across infrastructure and platforms; performance and data conversion impacts are considered; environments are developed and maintained and other areas of impact are addressed and meet business function and performance requirements. Leads and works on technology initiatives within their span of control and portfolio with minimal direction and support, accomplishing critical milestones and apply changes to and using the technology within their span of control. Demonstrates high degree of proficiency in the platform as it applies their technology portfolio and work assignments. Leads complex, hardware and software technology component analysis, and evaluation on resource requirements necessary to maintain/expand service levels or tune hardware and software infrastructure components for optimum performance. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Patching is inclusive of assessing security patches based on criticality and enterprise impact. Supports the software, platforms, devices and infrastructure within Endeavor Health by addressing inquiries, reported issues and problems. Manages, troubleshoots and resolves alerts and tickets in accordance with detailed documentation from a moderate to high complexity in nature. Identifies tickets/incidents that need to be escalated to leadership with appropriate work documented and transition. Provides hardware break/fix resolution while working with associated vendors. Performs On-call rotational duties by providing off hour support to supported platforms, software and infrastructure through response to inquiries, reported issues and problems from the End User Community as well as items escalated through system monitoring tooling and other IT Engineering and Application Teams. Leads efforts on maintaining operational security through reporting and communication of security breaches or concerns as well as deriving the security remediation tasks necessary for their appropriate technology. Takes part in technical forensic investigation of security events. Keeps current on all systems, software and related technology for their position that is used at Endeavor Health. Performs other duties as assigned. What you will need: Education: Bachelors Degree Computer and Information Science, Preferred Experience: Five+ years (5) or more years of experience of related experience in IT Systems, Platform Engineering or Technical Engineering related to the role's specific technology portfolio. Previous healthcare experience. Previous experience with IT Systems, Platform Engineering or Technical Engineering. Previous experience developing and contributing to a specific comprehensive technology platform strategy. Acquired training or certification related to the role's specific technology portfolio. Unique or Preferred Skills: Strong verbal, written and presentation communication skills essential. Solid understanding of information processing fundamentals and best practices. Personal and ethical accountability Demonstrated analytical and critical thinking for problem solving / issue resolution. A lean towards curiosity, out of the box thinking and innovative. Software troubleshooting experience. Understanding of the organization's goals and objectives. Knowledge of applicable data privacy practices and laws. Knowledge of compliance standards, e.g., PCI, HIPAA Ability to interact with a variety of business partners, vendors, and users while communicating effectively in user friendly language (both written and verbal). Microsoft Office Suite of Products. Knowledge of AI (Artificial Intelligence) technologies and models Knowledge of Cloud Computing and Platforms (e.g., Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), etc.) Knowledge of SaaS and Hosting platforms Knowledge of Automation technologies Knowledge of the following infrastructure Platforms and Systems based on domain of technical responsibility: Windows Platform Engineering; Functional Knowledge of Cloud platforms and deployment models (AWS, Azure, GCP, etc.), Office 365, Microsoft Exchange, Microsoft Active Directory / Entra AD, Azure Tenant management and configuration, MS Windows Servers, Security, PKI / Certificate Management, Server Hardware (e.g., HP Synergy, Cisco UCS), Mobile Device Management (MDM) Platforms (e.g. Microsoft InTune, WorkspaceOne), messaging and collaboration platforms (e.g. Webex, Teams, SharePoint, etc.), DNS / DHCP management (e.g. Infoblox), Data Loss Protection (DLP) (e.g. ForcePoint, Microsoft, ProofPoint, etc.); anti-virus (e.g. Crowdstrike, Trend, etc.), compliance, vulnerability management, patch management, monitoring, restoration, performance, architecture, and lifecycle management, etc. Desktop Engineering; Functional Knowledge of Client Computing, End Point management (e.g., SCCM/Intune/JAMF, etc.), Office 365, Desktop Imaging, Print Management, security, Data Loss Protection (DLP) (e.g. ForcePoint, Microsoft, ProofPoint, etc.); anti-virus (e.g. Crowdstrike, Trend, etc.), virtual and cloud endpoints, encryption technologies (e.g. BitLocker, Checkpoint, etc.), file transfer protocols and platforms, device management, compliance, vulnerability management, patch management, monitoring, restoration, performance, architecture, and lifecycle management, etc. Benefits (For full time or part time positions): Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website () to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best" . click apply for full job details
Lead Application Security Engineer
Panthalassa Portland, Oregon
Job Description Job Description About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore. The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company's direction on a regular basis. Our staff have worked at organizations such as SpaceX, Blue Origin, Boeing, Tesla, Apple, Virgin Orbit, Astra, Google, Amazon, Microsoft, New Relic, Bridgewater, Raytheon, Disney Imagineering, and the US Army and Air Force, as well as research universities, startups, and small companies across a range of industries. About the Job Our core technology is the node, a device that produces energy in the ocean's harshest conditions for years at a time without human maintenance or intervention. As a Lead Application Security Engineer, you will play a key role in advancing Panthalassa's application security capabilities, partnering closely with the Director of Information Security and software engineering teams. You will bring broad application security and software engineering expertise, strong technical judgment, and the ability to quickly understand unfamiliar languages, frameworks, and architectures. Candidates should possess broad application security and software engineering skills, and be able to quickly come up to speed with languages and frameworks with which they have not previously worked. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company's direction on a regular basis. Responsibilities Assist the Head of Information Security with building out the AppSec function at Panthalassa. Conduct code and service architecture reviews to provide security guidance. Lead engineers in threat modelling applications and services. Work with the Head of Information Security to define culturally useful software security metrics. Assist in interviewing and onboarding of other Security personnel. Assist with incident response and handling now while we grow, and provide escalation support for incidents later as we have grown. Integrate, maintain, and automate security scanning tools (SAST, DAST, SCA, and secrets management) directly into our CI/CD pipelines. Build and integrate agentic security tools for Panthalassa needs. Conduct hands-on threat modeling and architectural design reviews for new features and applications before code is written. Perform manual and automated secure code reviews as well as targeted penetration testing on web and mobile applications. Help manage the company's external Vulnerability Disclosure or Bug Bounty programs and translate regulatory compliance requirements into practical engineering tasks. Required Qualifications 6+ years of experience with Application Security processes. 2+ years of experience as a Team Lead or Manager of an Application Security team. Both broad in general and deep in places Application Security foundational knowledge. Experience with using AI systems and agents for security outcomes in a professional capacity. Deep understanding of the OWASP Top 10, CWE Top 25, and secure design patterns. Hands-on experience with industry-standard security tools (e.g. Snyk, GitHub Advanced Security, Burp Suite, Fortify). Bachelor's degree in Computer Science, Cybersecurity, or equivalent practical experience. Desired Qualifications Experience with software development work related to mechanical engineering environments. Familiarity with cloud platforms (AWS, Azure, or GCP) and modern infrastructure tools like Docker, Kubernetes, and Infrastructure as Code (IaC). The above qualifications are desired, not required. We encourage you to apply if you are a strong candidate with only some of the desired skills and experience listed. Additional Requirements Travel to conferences, vendors and test sites as needed. Intermittently able to work longer hours and weekends to support critical needs. While we expect a lot of each other, we also offer a high degree of autonomy and work-life balance, including flexible PTO and flexible working hours. Compensation and Benefits If hired for this full-time role, you will receive: Cash compensation of $200,000 - $260,000. Equity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation. A benefits package that helps you take care of yourself and your family, including: Flexible paid time off Health insurance (the company pays 100% of gold-level PPO plan for full-time employees, their partners, and dependents) Dental insurance (the company pays 100% for full-time employees, their partners, and dependents) Vision insurance (the company pays 100% for full-time employees, their partners, and dependents) Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled) Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA Relocation assistance to facilitate your move to Portland (if needed). Location This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.
10/19/2026
Full time
Job Description Job Description About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore. The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company's direction on a regular basis. Our staff have worked at organizations such as SpaceX, Blue Origin, Boeing, Tesla, Apple, Virgin Orbit, Astra, Google, Amazon, Microsoft, New Relic, Bridgewater, Raytheon, Disney Imagineering, and the US Army and Air Force, as well as research universities, startups, and small companies across a range of industries. About the Job Our core technology is the node, a device that produces energy in the ocean's harshest conditions for years at a time without human maintenance or intervention. As a Lead Application Security Engineer, you will play a key role in advancing Panthalassa's application security capabilities, partnering closely with the Director of Information Security and software engineering teams. You will bring broad application security and software engineering expertise, strong technical judgment, and the ability to quickly understand unfamiliar languages, frameworks, and architectures. Candidates should possess broad application security and software engineering skills, and be able to quickly come up to speed with languages and frameworks with which they have not previously worked. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company's direction on a regular basis. Responsibilities Assist the Head of Information Security with building out the AppSec function at Panthalassa. Conduct code and service architecture reviews to provide security guidance. Lead engineers in threat modelling applications and services. Work with the Head of Information Security to define culturally useful software security metrics. Assist in interviewing and onboarding of other Security personnel. Assist with incident response and handling now while we grow, and provide escalation support for incidents later as we have grown. Integrate, maintain, and automate security scanning tools (SAST, DAST, SCA, and secrets management) directly into our CI/CD pipelines. Build and integrate agentic security tools for Panthalassa needs. Conduct hands-on threat modeling and architectural design reviews for new features and applications before code is written. Perform manual and automated secure code reviews as well as targeted penetration testing on web and mobile applications. Help manage the company's external Vulnerability Disclosure or Bug Bounty programs and translate regulatory compliance requirements into practical engineering tasks. Required Qualifications 6+ years of experience with Application Security processes. 2+ years of experience as a Team Lead or Manager of an Application Security team. Both broad in general and deep in places Application Security foundational knowledge. Experience with using AI systems and agents for security outcomes in a professional capacity. Deep understanding of the OWASP Top 10, CWE Top 25, and secure design patterns. Hands-on experience with industry-standard security tools (e.g. Snyk, GitHub Advanced Security, Burp Suite, Fortify). Bachelor's degree in Computer Science, Cybersecurity, or equivalent practical experience. Desired Qualifications Experience with software development work related to mechanical engineering environments. Familiarity with cloud platforms (AWS, Azure, or GCP) and modern infrastructure tools like Docker, Kubernetes, and Infrastructure as Code (IaC). The above qualifications are desired, not required. We encourage you to apply if you are a strong candidate with only some of the desired skills and experience listed. Additional Requirements Travel to conferences, vendors and test sites as needed. Intermittently able to work longer hours and weekends to support critical needs. While we expect a lot of each other, we also offer a high degree of autonomy and work-life balance, including flexible PTO and flexible working hours. Compensation and Benefits If hired for this full-time role, you will receive: Cash compensation of $200,000 - $260,000. Equity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation. A benefits package that helps you take care of yourself and your family, including: Flexible paid time off Health insurance (the company pays 100% of gold-level PPO plan for full-time employees, their partners, and dependents) Dental insurance (the company pays 100% for full-time employees, their partners, and dependents) Vision insurance (the company pays 100% for full-time employees, their partners, and dependents) Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled) Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA Relocation assistance to facilitate your move to Portland (if needed). Location This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.
Power Platform Developer
Guidehouse Silver Spring, Maryland
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Infrastructure Engineer-Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Principal Platform Engineer, Core Platform
Charlie Health Engineering, Product & Design New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Principal Platform Engineer, Core Platform
Charlie Health New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/28/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Principal Machine Learning Engineer (10187)
Extreme Networks Seattle, Washington
Job Description Job Description Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team. Position details Title of position: Principal Machine Learning Engineer Position type: Full time Location: Seattle, WA Position reports to: Director of Software Systems Engineering Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled. Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time About the Position: Position : Principal Machine Learning Engineer -Gen AI, Machine Learning, Graph ML, Big Data Experience : 10+ Years Seattle, WA - Hybrid Our AI Core group is pioneering platforms and solutions for Generative AI, including AI Agents, RAG, Knowledge Bases, Data Mining, Anomaly Detection, and LLM fine-tuning. These innovations power flagship Extreme products while enabling entirely new offerings. Together, we are driving a fundamental shift in how businesses manage networks by building intelligent, high-performance multi-agent systems that perceive, learn, and act in real time. At Extreme, innovation is not just encouraged, it is expected. Advance with us and help shape the future of network intelligence. Required Skills & Expertise: Degree in mathematics/computer science or related discipline. 10+ years of experience in the complete software development lifecycle including design, coding, code reviews, testing, build processes, deployments and operations. 6+ years of experience in Python with an in-depth knowledge of its advanced features and libraries. Expertise in designing RESTful APIs with hands-on experience with technologies such as FastAPI. Proficient in Docker, Kubernetes, and modern CI/CD practices. 4+ years of experience in leading the design and architecture of large distributed systems preferably on cloud platforms (e.g., AWS, Azure, Google Cloud). Experience as a mentor, tech lead or leading an engineering team. Preferred Qualifications: MS or PhD in Computer Science or equivalent experience in ML. Experience working with ML technologies (PyTorch, Sagemaker, Triton, TensorRT, etc.). Experience with NoSQL and document databases. Proven ability to handle big data, optimize workflows, and improve system performance. Come work with a team of highly talented engineers, and advance with us to achieve new heights every day! Equal Employment Opportunity Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply. This role offers a market competitive salary with an anticipated base compensation range of 150,000 to 200,000 USD. Actual compensation will depend on the selected candidate's experience, qualifications, skills, and work location. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay upon hire. This range is determined using objective, gender neutral criteria based on skills, experience, responsibility, and working conditions. In addition to base pay, this role is eligible for a performance based bonus and the full benefits package described below. Benefits and total rewards: Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include: Medical, dental, and vision insurance Flexible work schedules and work-from-home opportunities where role permits Paid time off, including open time off in eligible markets and statutory leave in all markets Paid holidays in accordance with local practice Retirement savings programs, including RRSP matching in Canada Employee Stock Purchase Program, where eligible Employee assistance program Tuition reimbursement, where eligible Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team. Position details Title of position: Principal Machine Learning Engineer Position type: Full time Location: Seattle, WA Position reports to: Director of Software Systems Engineering Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled. Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time About the Position: Position : Principal Machine Learning Engineer -Gen AI, Machine Learning, Graph ML, Big Data Experience : 10+ Years Seattle, WA - Hybrid Our AI Core group is pioneering platforms and solutions for Generative AI, including AI Agents, RAG, Knowledge Bases, Data Mining, Anomaly Detection, and LLM fine-tuning. These innovations power flagship Extreme products while enabling entirely new offerings. Together, we are driving a fundamental shift in how businesses manage networks by building intelligent, high-performance multi-agent systems that perceive, learn, and act in real time. At Extreme, innovation is not just encouraged, it is expected. Advance with us and help shape the future of network intelligence. Required Skills & Expertise: Degree in mathematics/computer science or related discipline. 10+ years of experience in the complete software development lifecycle including design, coding, code reviews, testing, build processes, deployments and operations. 6+ years of experience in Python with an in-depth knowledge of its advanced features and libraries. Expertise in designing RESTful APIs with hands-on experience with technologies such as FastAPI. Proficient in Docker, Kubernetes, and modern CI/CD practices. 4+ years of experience in leading the design and architecture of large distributed systems preferably on cloud platforms (e.g., AWS, Azure, Google Cloud). Experience as a mentor, tech lead or leading an engineering team. Preferred Qualifications: MS or PhD in Computer Science or equivalent experience in ML. Experience working with ML technologies (PyTorch, Sagemaker, Triton, TensorRT, etc.). Experience with NoSQL and document databases. Proven ability to handle big data, optimize workflows, and improve system performance. Come work with a team of highly talented engineers, and advance with us to achieve new heights every day! Equal Employment Opportunity Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply. This role offers a market competitive salary with an anticipated base compensation range of 150,000 to 200,000 USD. Actual compensation will depend on the selected candidate's experience, qualifications, skills, and work location. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay upon hire. This range is determined using objective, gender neutral criteria based on skills, experience, responsibility, and working conditions. In addition to base pay, this role is eligible for a performance based bonus and the full benefits package described below. Benefits and total rewards: Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include: Medical, dental, and vision insurance Flexible work schedules and work-from-home opportunities where role permits Paid time off, including open time off in eligible markets and statutory leave in all markets Paid holidays in accordance with local practice Retirement savings programs, including RRSP matching in Canada Employee Stock Purchase Program, where eligible Employee assistance program Tuition reimbursement, where eligible Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
DEUBLIN - Systems Administrator
Hoerbiger Waukegan, Illinois
Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify
09/28/2026
Full time
Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify
Northrop Grumman
Embedded Software Engineer - Level 3 or 4 (Secret)
Northrop Grumman Dulles, Virginia
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. If forging a secure future excites you, look no further! Northrop Grumman's Space Sector provides an arena where your passion for innovation and quest for exploration are welcome. As an Embedded Software Engineer - Level 3 or 4, your role at Dulles, VA, will be pivotal in supporting mission-critical efforts to national and global security. Ready to join forces with our visionary team? This Embedded Software Engineer will join our team of qualified, diverse individuals in the Space Systems organization, developing space flight software platforms for National Space Security programs. The individual we seek will be self-motivated, proactive, and goal-oriented. This position will work a 9/80 schedule, with every other Friday off. This position is 100% onsite and cannot accommodate telecommute work. Job responsibilities include, but are not limited to, the following: Develop embedded software modules and have familiarity with data protocols including UART, Synchronous Serial, MIL-STD-1553, SPACEWIRE, SPI, discrete digital and analog IO, and others Work with other disciplines to establish Flight-Software requirements, testing, and verification plan. Develop and configure board support packages (BSPs) and integrate device drivers. Performs trade studies via computer simulation or kits & development boards. Work with multiple engineers to integrate spacecraft components and flight software with the simulation platform. Be involved in the hardware definition and software design, development, debug and integration on simulation and hardware-in-the-loop platforms. Analyze system resources to enhance efficiency, stability, and processing speed. Prepare design documentation, analysis, test results and presentation materials for internal and external customers. Work with software developers and other engineers, as needed, to help diagnose and identify the root cause of problems found during software installation, integration, acceptance test, and operational events. Work in an innovative environment across diverse assignments and in collaborative team settings across all levels. Other duties as assigned. This position is contingent upon the candidate obtaining final clearances and program access(es) within a reasonable period of time as determined by the company. This position can be filled at either a Level 3 or a Level 4. Basic Qualifications for Level 3: Bachelor's degree in STEM (Aerospace/Electrical/Computer/Software Engineering) with 5 years of relevant professional experience - OR - Master's degree with 3 years of relevant professional experience - OR - PhD with 1 year of relevant professional experience. Requires an active U.S. Government Secret security clearance, current and within scope, at time of application US citizenship required Advanced programming proficiency with C/C++, Python. Understanding of common embedded system tools, real-time operating systems, and avionics integration and test practices Core affinity and parallel processing experience Experience with understanding the difference between concurrent and parallel processing Familiarity with Stellar or CFS Demonstrable programming experience on Linux Basic Qualifications for Level 4: Bachelor's degree in STEM (Aerospace/Electrical/Computer/Software Engineering) with 8 years of relevant professional experience - OR - Master's degree with 6 years of relevant professional experience - OR - PhD with 4 years of relevant professional experience. Requires an active U.S. Government Secret security clearance, current and within scope, at time of application US citizenship required Advanced programming proficiency with C/C++, Python. Understanding of common embedded system tools, real-time operating systems, and avionics integration and test practices Core affinity and parallel processing experience Experience with understanding the difference between concurrent and parallel processing Familiarity with Stellar or CFS Demonstrable programming experience on Linux Preferred Qualifications: Top-Secret / SCI Experience with Yocto or Vulcan System knowledge in one or more of the following domains: Spacecraft Command & Control, Mission Planning, Space Situational Awareness, and Visualization Experience with Digital, Analog, RS-422 synchronous serial and UART, MIL-STD-1553, SpaceWire electrical interfaces Curious about all the exciting developments with the Northrop Grumman Space Sector? Click the link below: Working at Northrop Grumman is more than just a paycheck. We offer a comprehensive Total Rewards and benefits package designed to help you thrive at work and in life. For more information on our Total Rewards package, please visit our Total Rewards site. Northrop Grumman Total Rewards Primary Level Salary Range: $114,000.00 - $171,000.00 Secondary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/28/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. If forging a secure future excites you, look no further! Northrop Grumman's Space Sector provides an arena where your passion for innovation and quest for exploration are welcome. As an Embedded Software Engineer - Level 3 or 4, your role at Dulles, VA, will be pivotal in supporting mission-critical efforts to national and global security. Ready to join forces with our visionary team? This Embedded Software Engineer will join our team of qualified, diverse individuals in the Space Systems organization, developing space flight software platforms for National Space Security programs. The individual we seek will be self-motivated, proactive, and goal-oriented. This position will work a 9/80 schedule, with every other Friday off. This position is 100% onsite and cannot accommodate telecommute work. Job responsibilities include, but are not limited to, the following: Develop embedded software modules and have familiarity with data protocols including UART, Synchronous Serial, MIL-STD-1553, SPACEWIRE, SPI, discrete digital and analog IO, and others Work with other disciplines to establish Flight-Software requirements, testing, and verification plan. Develop and configure board support packages (BSPs) and integrate device drivers. Performs trade studies via computer simulation or kits & development boards. Work with multiple engineers to integrate spacecraft components and flight software with the simulation platform. Be involved in the hardware definition and software design, development, debug and integration on simulation and hardware-in-the-loop platforms. Analyze system resources to enhance efficiency, stability, and processing speed. Prepare design documentation, analysis, test results and presentation materials for internal and external customers. Work with software developers and other engineers, as needed, to help diagnose and identify the root cause of problems found during software installation, integration, acceptance test, and operational events. Work in an innovative environment across diverse assignments and in collaborative team settings across all levels. Other duties as assigned. This position is contingent upon the candidate obtaining final clearances and program access(es) within a reasonable period of time as determined by the company. This position can be filled at either a Level 3 or a Level 4. Basic Qualifications for Level 3: Bachelor's degree in STEM (Aerospace/Electrical/Computer/Software Engineering) with 5 years of relevant professional experience - OR - Master's degree with 3 years of relevant professional experience - OR - PhD with 1 year of relevant professional experience. Requires an active U.S. Government Secret security clearance, current and within scope, at time of application US citizenship required Advanced programming proficiency with C/C++, Python. Understanding of common embedded system tools, real-time operating systems, and avionics integration and test practices Core affinity and parallel processing experience Experience with understanding the difference between concurrent and parallel processing Familiarity with Stellar or CFS Demonstrable programming experience on Linux Basic Qualifications for Level 4: Bachelor's degree in STEM (Aerospace/Electrical/Computer/Software Engineering) with 8 years of relevant professional experience - OR - Master's degree with 6 years of relevant professional experience - OR - PhD with 4 years of relevant professional experience. Requires an active U.S. Government Secret security clearance, current and within scope, at time of application US citizenship required Advanced programming proficiency with C/C++, Python. Understanding of common embedded system tools, real-time operating systems, and avionics integration and test practices Core affinity and parallel processing experience Experience with understanding the difference between concurrent and parallel processing Familiarity with Stellar or CFS Demonstrable programming experience on Linux Preferred Qualifications: Top-Secret / SCI Experience with Yocto or Vulcan System knowledge in one or more of the following domains: Spacecraft Command & Control, Mission Planning, Space Situational Awareness, and Visualization Experience with Digital, Analog, RS-422 synchronous serial and UART, MIL-STD-1553, SpaceWire electrical interfaces Curious about all the exciting developments with the Northrop Grumman Space Sector? Click the link below: Working at Northrop Grumman is more than just a paycheck. We offer a comprehensive Total Rewards and benefits package designed to help you thrive at work and in life. For more information on our Total Rewards package, please visit our Total Rewards site. Northrop Grumman Total Rewards Primary Level Salary Range: $114,000.00 - $171,000.00 Secondary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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