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MES Analyst
Kens Foods Marlborough, Massachusetts
SUMMARY We are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment. The ideal candidate combines manufacturing systems expertise with strong operational knowledge of food production processes, traceability requirements, and industrial automation systems. This role is 100% onsite in Marlborough, MA. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: The MES Analyst will be responsible for overseeing the adoption/development/and support of Ken's Foods Manufacturing Execution System. This person will be tasked with being a subject matter expert on all facets of the system and work to ensure adoption and best practices across the organization. They will act as the key liaison between the corporate and plant floor teams, the technical development team, and the senior management team. They will work to provide training and assistance with the MES system. MES & Ignition Platform Support Administer, configure, and support the Ignition platform for manufacturing execution and operational visibility. Develop and maintain Ignition projects, including: Production dashboards Downtime tracking OEE monitoring Recipe management Electronic batch records Traceability applications Quality and production reporting Troubleshoot MES and Ignition-related issues affecting manufacturing operations. Manage system integrations between Ignition, PLCs, SCADA systems, historians, ERP systems, and databases. Support gateway administration, tag management, alarming, scripting, and user security within Ignition. Manufacturing & Operations Support Partner with operations, QA, maintenance, engineering, and IT teams to improve manufacturing efficiency and data accuracy. Analyze manufacturing data to identify trends, bottlenecks, downtime causes, and process improvement opportunities. Support digital transformation initiatives and plant-floor automation projects. Ensure MES functionality aligns with food safety, traceability, and regulatory compliance requirements. Assist in standardizing manufacturing processes across multiple production lines or facilities. Reporting & Data Management Create and maintain SQL queries, reports, KPIs, and production analytics. Develop real-time dashboards and visualizations for plant operations and leadership teams. Support historical data collection and reporting for audits, investigations, and compliance tracking. Validate manufacturing data integrity and troubleshoot data flow issues. Compliance & Documentation Maintain documentation for MES configurations, SOPs, workflows, validation protocols, and system changes. Support compliance with FDA, USDA, HACCP, SQF, GMP, and internal quality standards. Participate in change management, system testing, validation, and deployment activities. Assist with user training and development of work instructions. Required Qualifications • Deep understanding of Ignition or similar MES. • Understanding of manufacturing operations including batching, packaging, filling, mixing, and material traceability. • Familiarity with industrial automation systems and controls architecture. • Strong troubleshooting, analytical, and communication skills. • Lean Manufacturing or Six Sigma experience. • Experience supporting multi-site manufacturing operations. Education and/or Experience • Bachelor's degree in Engineering, Information Systems, Computer Science, Industrial Technology, Food Science, or related field. • 3+ years of MES, SCADA, or manufacturing systems experience in a production environment. • Hands-on experience with the Ignition platform by Inductive Automation or similar MES. • Experience in food and/or beverage manufacturing strongly preferred. Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $110K-135k annually.
10/27/2026
Full time
SUMMARY We are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment. The ideal candidate combines manufacturing systems expertise with strong operational knowledge of food production processes, traceability requirements, and industrial automation systems. This role is 100% onsite in Marlborough, MA. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: The MES Analyst will be responsible for overseeing the adoption/development/and support of Ken's Foods Manufacturing Execution System. This person will be tasked with being a subject matter expert on all facets of the system and work to ensure adoption and best practices across the organization. They will act as the key liaison between the corporate and plant floor teams, the technical development team, and the senior management team. They will work to provide training and assistance with the MES system. MES & Ignition Platform Support Administer, configure, and support the Ignition platform for manufacturing execution and operational visibility. Develop and maintain Ignition projects, including: Production dashboards Downtime tracking OEE monitoring Recipe management Electronic batch records Traceability applications Quality and production reporting Troubleshoot MES and Ignition-related issues affecting manufacturing operations. Manage system integrations between Ignition, PLCs, SCADA systems, historians, ERP systems, and databases. Support gateway administration, tag management, alarming, scripting, and user security within Ignition. Manufacturing & Operations Support Partner with operations, QA, maintenance, engineering, and IT teams to improve manufacturing efficiency and data accuracy. Analyze manufacturing data to identify trends, bottlenecks, downtime causes, and process improvement opportunities. Support digital transformation initiatives and plant-floor automation projects. Ensure MES functionality aligns with food safety, traceability, and regulatory compliance requirements. Assist in standardizing manufacturing processes across multiple production lines or facilities. Reporting & Data Management Create and maintain SQL queries, reports, KPIs, and production analytics. Develop real-time dashboards and visualizations for plant operations and leadership teams. Support historical data collection and reporting for audits, investigations, and compliance tracking. Validate manufacturing data integrity and troubleshoot data flow issues. Compliance & Documentation Maintain documentation for MES configurations, SOPs, workflows, validation protocols, and system changes. Support compliance with FDA, USDA, HACCP, SQF, GMP, and internal quality standards. Participate in change management, system testing, validation, and deployment activities. Assist with user training and development of work instructions. Required Qualifications • Deep understanding of Ignition or similar MES. • Understanding of manufacturing operations including batching, packaging, filling, mixing, and material traceability. • Familiarity with industrial automation systems and controls architecture. • Strong troubleshooting, analytical, and communication skills. • Lean Manufacturing or Six Sigma experience. • Experience supporting multi-site manufacturing operations. Education and/or Experience • Bachelor's degree in Engineering, Information Systems, Computer Science, Industrial Technology, Food Science, or related field. • 3+ years of MES, SCADA, or manufacturing systems experience in a production environment. • Hands-on experience with the Ignition platform by Inductive Automation or similar MES. • Experience in food and/or beverage manufacturing strongly preferred. Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $110K-135k annually.
Planisware Technical Architect
eShocan LLC Austin, Texas
Position Overview We are seeking a highly skilled Planisware Technical Architect to lead the technical design, architecture, integration, configuration, and implementation of an enterprise Planisware platform supporting General Motors' Product Development, R&D, PMO, Planning, and related organizations. The successful candidate will serve as a primary technical authority for Planisware solutions and will work closely with business stakeholders, IT leadership, enterprise architects, product owners, systems analysts, integration teams, and implementation partners. This is an excellent opportunity to work on a growing enterprise platform and help drive the transition toward a scalable SaaS-based Planisware solution. Key Responsibilities Solution Architecture & Platform Design Define and maintain the overall technical architecture for Planisware implementations. Design scalable solutions supporting portfolio management, project management, resource planning, financial planning, and scenario planning. Design strategies across development, testing, and production environments. Ensure compliance with enterprise architecture, security, and integration standards. Establish reusable technical components, standards, and best practices. Planisware Configuration & Development Lead technical configuration of the Planisware platform. Guide development teams on configuration, customization, extensions, workflows, and automation. Review technical designs and code for performance, scalability, and maintainability. Support release management, deployment planning, and environment governance. Enterprise Integration Design and oversee integrations between Planisware and enterprise systems such as: SAP Jira Active Directory / SSO Data warehouses Reporting platforms Planning and portfolio management systems Define API, file-based, and event-driven integration patterns. Partner with integration and data engineering teams to deliver secure and reliable data exchanges. Data Migration & Architecture Own technical strategies for data conversion and migration. Design migration frameworks, validation, reconciliation, and cutover approaches. Lead data quality assessments and remediation. Support migration of project, portfolio, resource, financial, and historical data. Security & Operations Establish platform governance and technical operating procedures. Design role-based security models and access controls. Support audit, compliance, and regulatory requirements. Define monitoring, performance management, backup, disaster recovery, and operational support processes. Stakeholder Collaboration Work with business leaders, PMO organizations, Finance, Product Development, IT stakeholders, and implementation partners. Translate business requirements into technical solution designs. Lead architecture reviews, design workshops, and technical decision-making sessions. Mentor internal technical resources and help establish a Planisware Center of Excellence. Required Qualifications 8+ years of enterprise application architecture experience. 5+ years of Planisware implementation and configuration experience. Proven experience working as a Technical Architect on large-scale Planisware deployments. Strong experience with Planisware Enterprise. Strong understanding of Planisware SaaS architecture. Experience with resource and portfolio planning. Experience with project financial management. Enterprise integration experience. Data migration and data architecture experience. Strong understanding of API-based integration architectures. Experience with cloud-based enterprise applications and SaaS deployment models. Excellent communication and stakeholder management skills. Technical Skills Planisware Enterprise Planisware Platform Configuration Planisware Data Model Design Workflow Automation Portfolio & Resource Management Financial Planning Scenario Planning Reporting & Dashboards Security Administration REST APIs Web Services ETL / Data Migration SFTP / File-Based Integrations Identity Management / SSO Enterprise Architecture Solution Architecture Data Architecture Integration Architecture Cloud / SaaS Platforms SQL / Relational Databases Java / JavaScript Preferred Qualifications Experience supporting automotive, manufacturing, engineering, or R&D organizations. Experience implementing enterprise PPM solutions at global scale. Familiarity with: SAP Jira Azure Power BI ServiceNow Enterprise Data Lake architectures Experience establishing or operating a Portfolio Management Center of Excellence. Planisware Developer certification is preferred. Education High School Diploma required. Bachelor's degree preferred.
10/27/2026
Full time
Position Overview We are seeking a highly skilled Planisware Technical Architect to lead the technical design, architecture, integration, configuration, and implementation of an enterprise Planisware platform supporting General Motors' Product Development, R&D, PMO, Planning, and related organizations. The successful candidate will serve as a primary technical authority for Planisware solutions and will work closely with business stakeholders, IT leadership, enterprise architects, product owners, systems analysts, integration teams, and implementation partners. This is an excellent opportunity to work on a growing enterprise platform and help drive the transition toward a scalable SaaS-based Planisware solution. Key Responsibilities Solution Architecture & Platform Design Define and maintain the overall technical architecture for Planisware implementations. Design scalable solutions supporting portfolio management, project management, resource planning, financial planning, and scenario planning. Design strategies across development, testing, and production environments. Ensure compliance with enterprise architecture, security, and integration standards. Establish reusable technical components, standards, and best practices. Planisware Configuration & Development Lead technical configuration of the Planisware platform. Guide development teams on configuration, customization, extensions, workflows, and automation. Review technical designs and code for performance, scalability, and maintainability. Support release management, deployment planning, and environment governance. Enterprise Integration Design and oversee integrations between Planisware and enterprise systems such as: SAP Jira Active Directory / SSO Data warehouses Reporting platforms Planning and portfolio management systems Define API, file-based, and event-driven integration patterns. Partner with integration and data engineering teams to deliver secure and reliable data exchanges. Data Migration & Architecture Own technical strategies for data conversion and migration. Design migration frameworks, validation, reconciliation, and cutover approaches. Lead data quality assessments and remediation. Support migration of project, portfolio, resource, financial, and historical data. Security & Operations Establish platform governance and technical operating procedures. Design role-based security models and access controls. Support audit, compliance, and regulatory requirements. Define monitoring, performance management, backup, disaster recovery, and operational support processes. Stakeholder Collaboration Work with business leaders, PMO organizations, Finance, Product Development, IT stakeholders, and implementation partners. Translate business requirements into technical solution designs. Lead architecture reviews, design workshops, and technical decision-making sessions. Mentor internal technical resources and help establish a Planisware Center of Excellence. Required Qualifications 8+ years of enterprise application architecture experience. 5+ years of Planisware implementation and configuration experience. Proven experience working as a Technical Architect on large-scale Planisware deployments. Strong experience with Planisware Enterprise. Strong understanding of Planisware SaaS architecture. Experience with resource and portfolio planning. Experience with project financial management. Enterprise integration experience. Data migration and data architecture experience. Strong understanding of API-based integration architectures. Experience with cloud-based enterprise applications and SaaS deployment models. Excellent communication and stakeholder management skills. Technical Skills Planisware Enterprise Planisware Platform Configuration Planisware Data Model Design Workflow Automation Portfolio & Resource Management Financial Planning Scenario Planning Reporting & Dashboards Security Administration REST APIs Web Services ETL / Data Migration SFTP / File-Based Integrations Identity Management / SSO Enterprise Architecture Solution Architecture Data Architecture Integration Architecture Cloud / SaaS Platforms SQL / Relational Databases Java / JavaScript Preferred Qualifications Experience supporting automotive, manufacturing, engineering, or R&D organizations. Experience implementing enterprise PPM solutions at global scale. Familiarity with: SAP Jira Azure Power BI ServiceNow Enterprise Data Lake architectures Experience establishing or operating a Portfolio Management Center of Excellence. Planisware Developer certification is preferred. Education High School Diploma required. Bachelor's degree preferred.
Computer Support Specialist-Journeyman
NuAxis Innovations Portland, Oregon
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
10/27/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Senior Smartsheet Business Systems Analyst
CYNET Systems Sunnyvale, California
Pay Range: $69.07hr - $74.07hr Job Overview: As a Business Analyst, the candidate will be responsible for providing best practice advisory services to functional and technical streams throughout solution implementation and ongoing sustainment. This role will build and drive high-performing relationships with customers and other stakeholders within the team to ensure high quality delivery of all aspects of solution development. Operational Responsibilities: In an operational setting, the candidate will be an integral part of the team responsible for: Solution design and review of all business process and system level changes as part of continual service improvement. Facilitate meetings with process owners and other stakeholders to gather business requirements. Develop supporting materials to facilitate requirement building such as sample dashboards and user journey maps. Translate business requirements into user stories for the development team. Work with the development team to continuously refine the documented requirements. Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered. Work with onsite and offshore developers to provide insight on business requirements and functional design. Production Support Responsibilities: In addition to solution design and implementation responsibilities, the Business Analyst will play a crucial role in production support, ensuring the smooth operation of implemented solutions. The candidate will manage ITSM tickets, providing timely resolution to issues and maintaining system stability. This includes: Monitoring system performance and addressing any operational issues promptly. Managing and prioritizing ITSM tickets, ensuring effective communication with stakeholders regarding ticket status and resolution timelines. Collaborating with IT teams to identify root causes of recurring issues and implementing preventive measures. Offering proactive support by identifying potential system improvements and efficiencies. Providing training and support to end-users, ensuring they can effectively utilize the Smartsheet application for their business needs. General Qualifications: 4+ years of relevant experience as a Business Analyst. Ability to think critically about solutions to optimize processes. Proficient in the use of formulas and functions in Excel and Smartsheet. Strong interpersonal skills and ability to help end users from cross-functional teams to efficiently use the Smartsheet application for their business needs. Ability to work independently and manage multiple task assignments. Strong oral and written communication skills, including presentation skills (Lucidchart, MS PowerPoint). Strong problem solving and troubleshooting skills with the ability to exercise Experienced judgment. Technical Minimum Qualifications: Experience building solutions using Premium Apps (Data Shuttle, Dynamic View, DataMesh, Pivot, Calendar, WorkApps). Experience building solutions with Advanced Capabilities including Sheet Automations, Cross-sheet references/cell linking, DataTable, Document Builder, Workload Tracking, etc. Technical understanding of Control Center solutions; experience building blueprints for multi-tier program configurations. Technical Nice-to-Have: Smartsheet Certifications: Core Product, Project Management, System Administrator, Control Center Lead, Control Center Blueprint Builder. Experience building workflows using Smartsheet Connectors: Salesforce, Jira. Experience building solutions with Smartsheet API (Bridge workflows a plus). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $69.07hr - $74.07hr Job Overview: As a Business Analyst, the candidate will be responsible for providing best practice advisory services to functional and technical streams throughout solution implementation and ongoing sustainment. This role will build and drive high-performing relationships with customers and other stakeholders within the team to ensure high quality delivery of all aspects of solution development. Operational Responsibilities: In an operational setting, the candidate will be an integral part of the team responsible for: Solution design and review of all business process and system level changes as part of continual service improvement. Facilitate meetings with process owners and other stakeholders to gather business requirements. Develop supporting materials to facilitate requirement building such as sample dashboards and user journey maps. Translate business requirements into user stories for the development team. Work with the development team to continuously refine the documented requirements. Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered. Work with onsite and offshore developers to provide insight on business requirements and functional design. Production Support Responsibilities: In addition to solution design and implementation responsibilities, the Business Analyst will play a crucial role in production support, ensuring the smooth operation of implemented solutions. The candidate will manage ITSM tickets, providing timely resolution to issues and maintaining system stability. This includes: Monitoring system performance and addressing any operational issues promptly. Managing and prioritizing ITSM tickets, ensuring effective communication with stakeholders regarding ticket status and resolution timelines. Collaborating with IT teams to identify root causes of recurring issues and implementing preventive measures. Offering proactive support by identifying potential system improvements and efficiencies. Providing training and support to end-users, ensuring they can effectively utilize the Smartsheet application for their business needs. General Qualifications: 4+ years of relevant experience as a Business Analyst. Ability to think critically about solutions to optimize processes. Proficient in the use of formulas and functions in Excel and Smartsheet. Strong interpersonal skills and ability to help end users from cross-functional teams to efficiently use the Smartsheet application for their business needs. Ability to work independently and manage multiple task assignments. Strong oral and written communication skills, including presentation skills (Lucidchart, MS PowerPoint). Strong problem solving and troubleshooting skills with the ability to exercise Experienced judgment. Technical Minimum Qualifications: Experience building solutions using Premium Apps (Data Shuttle, Dynamic View, DataMesh, Pivot, Calendar, WorkApps). Experience building solutions with Advanced Capabilities including Sheet Automations, Cross-sheet references/cell linking, DataTable, Document Builder, Workload Tracking, etc. Technical understanding of Control Center solutions; experience building blueprints for multi-tier program configurations. Technical Nice-to-Have: Smartsheet Certifications: Core Product, Project Management, System Administrator, Control Center Lead, Control Center Blueprint Builder. Experience building workflows using Smartsheet Connectors: Salesforce, Jira. Experience building solutions with Smartsheet API (Bridge workflows a plus). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
CrowdStrike EDR Analyst
BC Forward Spring, Texas
Job Title: CrowdStrike EDR Analyst Location: Telework (Spring, TX 77389) Duration: Contract - 12 months Pay Range: $63.73/hr $63.73/hr (W2) Job ID: 411315 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a CrowdStrike EDR Analyst to join our dynamic team. The ideal candidate will have strong experience in CrowdStrike Falcon administration, endpoint security operations, and multi-OS support and a proven ability to deploy, administer, and optimize EDR capabilities to enable effective detection, investigation, and response. Responsibilities: Own installation, implementation, maintenance, administration, availability, and performance of all CrowdStrike Falcon platform components. Manage deployment, monitoring, and health of Falcon sensors across Windows, macOS, Linux, and cloud environments. Troubleshoot sensor installation and communication issues. Configure and manage prevention policy settings to align with organizational security posture. Provide incident support for end users and server owners via the help desk. Ensure optimal platform effectiveness for threat detection, investigation, and response in partnership with Security Analysts and Incident Responders. Create and maintain documentation for CrowdStrike configurations, processes, and best practices. Collaborate within the Endpoint team to resolve EDR support tickets, share knowledge, communicate status, and drive timely, accurate resolutions. Partner with IT, Network, and System Administration teams to integrate security solutions with enterprise infrastructure. Required Skills & Qualifications: 10+ years of IT experience with enterprise endpoint environments. 5+ years of hands-on CrowdStrike Falcon administration in large enterprises. Expert knowledge of Windows, macOS, and Linux operating systems and native security features. Proficiency in scripting for automation and analysis (Python, PowerShell, Bash). Strong understanding of network protocols and host-based firewalls. Demonstrated contributions to complex projects that improve cybersecurity hygiene. Preferred Skills: Experience supporting customer-facing help desk workflows and service-level commitments. Experience collaborating with cross-functional infrastructure teams. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Email ID: Phone No.:
10/27/2026
Full time
Job Title: CrowdStrike EDR Analyst Location: Telework (Spring, TX 77389) Duration: Contract - 12 months Pay Range: $63.73/hr $63.73/hr (W2) Job ID: 411315 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a CrowdStrike EDR Analyst to join our dynamic team. The ideal candidate will have strong experience in CrowdStrike Falcon administration, endpoint security operations, and multi-OS support and a proven ability to deploy, administer, and optimize EDR capabilities to enable effective detection, investigation, and response. Responsibilities: Own installation, implementation, maintenance, administration, availability, and performance of all CrowdStrike Falcon platform components. Manage deployment, monitoring, and health of Falcon sensors across Windows, macOS, Linux, and cloud environments. Troubleshoot sensor installation and communication issues. Configure and manage prevention policy settings to align with organizational security posture. Provide incident support for end users and server owners via the help desk. Ensure optimal platform effectiveness for threat detection, investigation, and response in partnership with Security Analysts and Incident Responders. Create and maintain documentation for CrowdStrike configurations, processes, and best practices. Collaborate within the Endpoint team to resolve EDR support tickets, share knowledge, communicate status, and drive timely, accurate resolutions. Partner with IT, Network, and System Administration teams to integrate security solutions with enterprise infrastructure. Required Skills & Qualifications: 10+ years of IT experience with enterprise endpoint environments. 5+ years of hands-on CrowdStrike Falcon administration in large enterprises. Expert knowledge of Windows, macOS, and Linux operating systems and native security features. Proficiency in scripting for automation and analysis (Python, PowerShell, Bash). Strong understanding of network protocols and host-based firewalls. Demonstrated contributions to complex projects that improve cybersecurity hygiene. Preferred Skills: Experience supporting customer-facing help desk workflows and service-level commitments. Experience collaborating with cross-functional infrastructure teams. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Email ID: Phone No.:
Enterprise Content Management Lead
CYNET Systems Houston, Texas
Pay Range: $51.00hr - $56.00hr Job Overview: Our client is seeking an experienced Onsite Enterprise Content Management (ECM) Lead to direct the architecture, strategy, and technical governance of enterprise content environments. The ideal candidate will serve as a Subject Matter Expert (SME) for OpenText Documentum D2, while maintaining a solid working knowledge of Microsoft SharePoint to drive cross-platform integrations, data migrations, and seamless document workflows. Operating onsite, the candidate will bridge the gap between engineering teams, IT infrastructure, and business stakeholders, ensuring high system availability, strict data governance, and efficient document lifecycle management across the enterprise. Responsibilities: Lead the end-to-end lifecycle strategy for enterprise content, including document taxonomy, metadata schemas, retention schedules, and access control models. Serve as the primary onsite technical authority and SME for OpenText Documentum D2 configurations, user interface customizations, and lifecycle rules. Architect and maintain seamless integration touchpoints between Documentum D2, Microsoft SharePoint, Enterprise Asset Management (EAM) platforms, and engineering design tools. Drive project-to-asset digital handovers, ensuring thousands of technical drawings, submittals, and vendor documents transition smoothly into active operations. Configure and tune Documentum D2 applications using D2-Config, managing creation profiles, property sheets, taxonomies, lifecycles, and auto-naming/numbering rules. Oversee Identity Access Management (IAM) permissions, security groups, ACLs, and auditing rules to maintain compliance with corporate security standards. Perform routine system monitoring, diagnostic audits, and performance tuning to eliminate infrastructure capability gaps and guarantee zero data disruption. Direct data mining, ETL pipelines, and bulk content ingestion into Documentum repositories using Hexagon SPF or native migration utilities. Oversee and optimize Microsoft SharePoint document libraries, metadata structures, and site architectures to support team collaboration and operational workflows. Establish and maintain cross-platform synchronization and reference frameworks between SharePoint environments and Documentum repositories. Assist business units in migrating legacy file structures and siloed content repositories into structured SharePoint or Documentum solutions. Provide hands-on onsite support, troubleshooting complex application constraints for local and remote engineering, operations, and leadership teams. Partner with project managers, systems analysts, and network engineering leads to align digital execution plans with long-term business goals. Develop standard operating procedures (SOPs), user manuals, and training materials, leading training sessions to drive user adoption across operating units. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. 7+ years of hands-on experience in Enterprise Content Management, with 4+ years of specialized experience configuring and administering OpenText Documentum D2 (v16.x / v20.x or higher preferred). 3+ years of working knowledge with Microsoft SharePoint (Online / On-Premises), including document library setup, metadata columns, view management, and basic workflow integration. Strong command of master data management (MDM), asset-tagging schemas, XML/JSON configurations, and SQL database structures. Proven track record leading technical teams, managing third-party software vendor relations, and directly supporting onsite business users in fast-paced or industrial environments. Preferred Qualifications: Hands-on experience integrating ECM tools with Enterprise Asset Management (EAM) platforms (e.g., IBM Maximo, SAP PM/MM). Background supporting capital projects, EPC frameworks, or mission-critical industrial environments (e.g., Energy, Manufacturing, Utilities). Familiarity with engineering document control standards (P&IDs, Single-Line Diagrams, Submittals, RFIs, and Change Orders). Certified OpenText Documentum Administrator or Microsoft SharePoint / M365 Certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $51.00hr - $56.00hr Job Overview: Our client is seeking an experienced Onsite Enterprise Content Management (ECM) Lead to direct the architecture, strategy, and technical governance of enterprise content environments. The ideal candidate will serve as a Subject Matter Expert (SME) for OpenText Documentum D2, while maintaining a solid working knowledge of Microsoft SharePoint to drive cross-platform integrations, data migrations, and seamless document workflows. Operating onsite, the candidate will bridge the gap between engineering teams, IT infrastructure, and business stakeholders, ensuring high system availability, strict data governance, and efficient document lifecycle management across the enterprise. Responsibilities: Lead the end-to-end lifecycle strategy for enterprise content, including document taxonomy, metadata schemas, retention schedules, and access control models. Serve as the primary onsite technical authority and SME for OpenText Documentum D2 configurations, user interface customizations, and lifecycle rules. Architect and maintain seamless integration touchpoints between Documentum D2, Microsoft SharePoint, Enterprise Asset Management (EAM) platforms, and engineering design tools. Drive project-to-asset digital handovers, ensuring thousands of technical drawings, submittals, and vendor documents transition smoothly into active operations. Configure and tune Documentum D2 applications using D2-Config, managing creation profiles, property sheets, taxonomies, lifecycles, and auto-naming/numbering rules. Oversee Identity Access Management (IAM) permissions, security groups, ACLs, and auditing rules to maintain compliance with corporate security standards. Perform routine system monitoring, diagnostic audits, and performance tuning to eliminate infrastructure capability gaps and guarantee zero data disruption. Direct data mining, ETL pipelines, and bulk content ingestion into Documentum repositories using Hexagon SPF or native migration utilities. Oversee and optimize Microsoft SharePoint document libraries, metadata structures, and site architectures to support team collaboration and operational workflows. Establish and maintain cross-platform synchronization and reference frameworks between SharePoint environments and Documentum repositories. Assist business units in migrating legacy file structures and siloed content repositories into structured SharePoint or Documentum solutions. Provide hands-on onsite support, troubleshooting complex application constraints for local and remote engineering, operations, and leadership teams. Partner with project managers, systems analysts, and network engineering leads to align digital execution plans with long-term business goals. Develop standard operating procedures (SOPs), user manuals, and training materials, leading training sessions to drive user adoption across operating units. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. 7+ years of hands-on experience in Enterprise Content Management, with 4+ years of specialized experience configuring and administering OpenText Documentum D2 (v16.x / v20.x or higher preferred). 3+ years of working knowledge with Microsoft SharePoint (Online / On-Premises), including document library setup, metadata columns, view management, and basic workflow integration. Strong command of master data management (MDM), asset-tagging schemas, XML/JSON configurations, and SQL database structures. Proven track record leading technical teams, managing third-party software vendor relations, and directly supporting onsite business users in fast-paced or industrial environments. Preferred Qualifications: Hands-on experience integrating ECM tools with Enterprise Asset Management (EAM) platforms (e.g., IBM Maximo, SAP PM/MM). Background supporting capital projects, EPC frameworks, or mission-critical industrial environments (e.g., Energy, Manufacturing, Utilities). Familiarity with engineering document control standards (P&IDs, Single-Line Diagrams, Submittals, RFIs, and Change Orders). Certified OpenText Documentum Administrator or Microsoft SharePoint / M365 Certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Appian Developer - Hybrid
Genesis10 Charlotte, North Carolina
Genesis10 is currently seeking an Appian Developer for a hybrid position with a Global Financial Institution located in Charlotte, NC. This is a 12 month contract opportunity. This role involves designing, developing, and maintaining applications on the Appian platform. The ideal candidate will work across the full application stack, from front-end UI/UX to back-end databases and process modeling. Responsibilities: Build and maintain a variety of software applications, tools, or functions for the business Compile business requirements and translate them into technical specifications for development Maintain documentation for code, processes, and systems Support QA testing and implement fixes for exceptions Troubleshoot, debug, and upgrade existing systems Ensure security and data protection compliance across applications Requirements: 5-7 years of experience in Appian or full stack development Strong front-end skills in HTML5, CSS3, JavaScript, and modern frameworks Hands-on development experience with SQL Server or other relational databases Knowledge of SQL programming and ability to write and simplify complex queries, improve query performance, etc. Design and implement RESTful APIs Familiarity with version control systems (e.g., Git) Understanding of DevOps practices and CI/CD pipelines Strong ability to manage multiple projects with competing deadlines Team player with positive attitude and strong work ethic Excellent problem-solving and communication skills Desired skills: Experience with SAIL, Records, Process Modeling, Integrations, WebAPIs in Appian Experience with Appian administration, configuration in self-managed environment Experience with Flask, Python Experience with Kubernetes Professional Experience working in Investment Banking is preferred Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Pay range up to: $63.34 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Genesis10 is currently seeking an Appian Developer for a hybrid position with a Global Financial Institution located in Charlotte, NC. This is a 12 month contract opportunity. This role involves designing, developing, and maintaining applications on the Appian platform. The ideal candidate will work across the full application stack, from front-end UI/UX to back-end databases and process modeling. Responsibilities: Build and maintain a variety of software applications, tools, or functions for the business Compile business requirements and translate them into technical specifications for development Maintain documentation for code, processes, and systems Support QA testing and implement fixes for exceptions Troubleshoot, debug, and upgrade existing systems Ensure security and data protection compliance across applications Requirements: 5-7 years of experience in Appian or full stack development Strong front-end skills in HTML5, CSS3, JavaScript, and modern frameworks Hands-on development experience with SQL Server or other relational databases Knowledge of SQL programming and ability to write and simplify complex queries, improve query performance, etc. Design and implement RESTful APIs Familiarity with version control systems (e.g., Git) Understanding of DevOps practices and CI/CD pipelines Strong ability to manage multiple projects with competing deadlines Team player with positive attitude and strong work ethic Excellent problem-solving and communication skills Desired skills: Experience with SAIL, Records, Process Modeling, Integrations, WebAPIs in Appian Experience with Appian administration, configuration in self-managed environment Experience with Flask, Python Experience with Kubernetes Professional Experience working in Investment Banking is preferred Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Pay range up to: $63.34 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Computer Support Specialist-Journeyman
NuAxis Innovations Denver, Colorado
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
10/27/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Computer Support Specialist Sr.
NuAxis Innovations Washington, Washington DC
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire. Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
10/27/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire. Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Information Security GRC Analyst
CYNET Systems Frankfort, Kentucky
Pay Range: $45.00hr - $50.00hr Job Overview: Our client is seeking a detail-oriented and analytical Information Security Analyst to join their security team. This role is responsible for developing and maintaining information security policies, standards, and procedures, as well as managing and supporting the organization's response to security audits, assessments, and compliance inquiries. The successful candidate will bring a governance, risk, and compliance (GRC) focus, a strong foundation in information security governance, regulatory frameworks (e.g., NIST, ISO 27001, SOC 2, HIPAA), and the ability to communicate effectively with both technical and non-technical stakeholders. Core Responsibilities: Develop, review, and update security policies, procedures, and standards in alignment with regulatory and industry frameworks (e.g., NIST, ISO 27001, CIS). Collaborate with internal stakeholders (IT, Legal, HR, central technology office) to ensure policies are practical, understood, and enforced. Track policy lifecycle and version control. Lead or assist in responding to third-party audits, internal audits, and customer security questionnaires. Gather and organize required documentation, evidence, and technical input to support audits. Work with external auditors during SOC 2, ISO 27001, or other compliance assessments. Support risk assessments and control gap analysis across business units. Participate in the implementation and tracking of corrective actions or remediation plans. Maintain documentation for risk management and compliance reporting. Help develop and deliver security awareness training to staff, focusing on policy adherence and compliance readiness. Promote a culture of security and compliance across the organization. Technical Skills Required: 4 7 years of experience in information security, GRC, or audit/compliance support. Familiarity with standards such as NIST 800-53, ISO 27001, SOC 2, HIPAA, PCI-DSS, or GDPR. Strong writing skills with the ability to create clear and concise policies. Experience participating in security audits and assembling evidence packages. Excellent organizational, communication, and collaboration skills. Technical Skills Preferred: Bachelor's degree in Cybersecurity, Information Systems, or related field. Certifications like CISSP, CISA, CISM, ISO 27001 Lead Implementer, or Security+. Additional Technical Skills: Coordinate with internal IT to schedule security scans (penetration testing, vulnerability scans, etc.) and review, interpret, and respond to findings. Knowledge and understanding of Open Worldwide Application Security Project (OWASP) Top 10. Knowledge and understanding of API Security (OAuth2, OpenID Connect). Knowledge and understanding of container security. Ability to review CI/CD pipeline configurations (i.e., Jenkins, GitHub Actions, Azure DevOps) for security control compliance. Ability to review secrets management practices (i.e., HashiCorp Vault, AWS Secrets Manager, etc.) for policy compliance. Understanding of application layer threats and controls. Minimum Requirements: Strong verbal and written communication skills, with the ability to effectively communicate with all individuals from technical experts to executive management. Bachelor's Degree with a focus in IT or equivalent combination of experience/knowledge. Knowledge of and experience with Agile processes. Strong analytical, design, and problem-solving skills. Ability to work independently, demonstrate self-reliance, and show initiative with minimum supervision. Ability to quickly learn new technologies and apply them appropriately to business situations. Strong team player who enjoys working in a fast-paced team atmosphere. Ability to work under pressure and meet strict deadlines. Ability to listen effectively and seek clarification. Ability to build rapport with stakeholders. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $45.00hr - $50.00hr Job Overview: Our client is seeking a detail-oriented and analytical Information Security Analyst to join their security team. This role is responsible for developing and maintaining information security policies, standards, and procedures, as well as managing and supporting the organization's response to security audits, assessments, and compliance inquiries. The successful candidate will bring a governance, risk, and compliance (GRC) focus, a strong foundation in information security governance, regulatory frameworks (e.g., NIST, ISO 27001, SOC 2, HIPAA), and the ability to communicate effectively with both technical and non-technical stakeholders. Core Responsibilities: Develop, review, and update security policies, procedures, and standards in alignment with regulatory and industry frameworks (e.g., NIST, ISO 27001, CIS). Collaborate with internal stakeholders (IT, Legal, HR, central technology office) to ensure policies are practical, understood, and enforced. Track policy lifecycle and version control. Lead or assist in responding to third-party audits, internal audits, and customer security questionnaires. Gather and organize required documentation, evidence, and technical input to support audits. Work with external auditors during SOC 2, ISO 27001, or other compliance assessments. Support risk assessments and control gap analysis across business units. Participate in the implementation and tracking of corrective actions or remediation plans. Maintain documentation for risk management and compliance reporting. Help develop and deliver security awareness training to staff, focusing on policy adherence and compliance readiness. Promote a culture of security and compliance across the organization. Technical Skills Required: 4 7 years of experience in information security, GRC, or audit/compliance support. Familiarity with standards such as NIST 800-53, ISO 27001, SOC 2, HIPAA, PCI-DSS, or GDPR. Strong writing skills with the ability to create clear and concise policies. Experience participating in security audits and assembling evidence packages. Excellent organizational, communication, and collaboration skills. Technical Skills Preferred: Bachelor's degree in Cybersecurity, Information Systems, or related field. Certifications like CISSP, CISA, CISM, ISO 27001 Lead Implementer, or Security+. Additional Technical Skills: Coordinate with internal IT to schedule security scans (penetration testing, vulnerability scans, etc.) and review, interpret, and respond to findings. Knowledge and understanding of Open Worldwide Application Security Project (OWASP) Top 10. Knowledge and understanding of API Security (OAuth2, OpenID Connect). Knowledge and understanding of container security. Ability to review CI/CD pipeline configurations (i.e., Jenkins, GitHub Actions, Azure DevOps) for security control compliance. Ability to review secrets management practices (i.e., HashiCorp Vault, AWS Secrets Manager, etc.) for policy compliance. Understanding of application layer threats and controls. Minimum Requirements: Strong verbal and written communication skills, with the ability to effectively communicate with all individuals from technical experts to executive management. Bachelor's Degree with a focus in IT or equivalent combination of experience/knowledge. Knowledge of and experience with Agile processes. Strong analytical, design, and problem-solving skills. Ability to work independently, demonstrate self-reliance, and show initiative with minimum supervision. Ability to quickly learn new technologies and apply them appropriately to business situations. Strong team player who enjoys working in a fast-paced team atmosphere. Ability to work under pressure and meet strict deadlines. Ability to listen effectively and seek clarification. Ability to build rapport with stakeholders. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Business Systems Analyst
CYNET Systems Boston, Massachusetts
Pay Range: $60.00hr - $90.00hr Job Overview: Supports IT development projects or operations by performing system configuration, development of technical documentation, and presentation materials. Engages in user outreach, issues management, research, peer and best practices benchmarking, user provisioning, and end-user training. Provides Tier One and Tier Two production support, including customer communication, troubleshooting, researching, and recommending resolution options, following standard procedures and processes according to established service levels. Interviews key stakeholders and end users to analyze business processes and systems needs. Translates business requirements into functional and technical specifications. Captures use cases, user stories, and conceptual process models. Meets with customers to field direct requests, discuss requirements, and collaborate on solution design including business process and policy-related matters where applicable. Works with the technical team to make sure that requirements are well understood as part of the software development lifecycle e.g., requirements review, turnover, signoff. Develops test scripts and executes testing to ensure new products, enhancements, bug fixes, and patches function as expected and without introducing regression issues. Provides functional support during project release go-lives, which may include occasional evening or weekend work. Assists with general administration, special projects, and performs other related job duties as needed. The ideal candidate must demonstrate keen problem-solving, troubleshooting ability, business systems savvy, and attention to detail. The Application Analyst reports to the Senior Director, Administrative & Campus Systems (ACS). The candidate provides subject matter expertise and operational support for critical technology services and provides Tier 2 support to related applications. The Application Analyst is responsible for the operations and maintenance of their business services. The candidate collaborates with a matrixed team that supports technology solutions from across the organization's IT portfolio to meet specific needs. The candidate interfaces with a wide range of people across the organization and works with IT leaders to set priorities and manage the team's capacity. The ideal candidate is an energetic, quick learner who possesses superior interpersonal and communication skills. The candidate has experience effectively consulting with business partners, developing and delivering a wide variety of technology solutions in a high-touch, enterprise-level environment. The candidate has excellent listening and critical thinking skills and exhibits the ability to understand current processes and requirements and identify new tools or ways of working to achieve objectives. The candidate possesses superior maturity, professionalism, and judgment. Responsibilities: Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. Diagnose, escalate, and resolve incidents for assigned services, which could incorporate a combination of custom-built and third-party products. Provide subject matter expertise on the utilization, implementation, and support of products under the Administrative & Campus Systems (ACS) portfolio and related applications and services. Collaborate with a matrixed team of full-time staff and temporary workers who provide day-to-day operational support services for their services. Provide Tier 2 support to ACS applications. Ensure regular communication with all involved partners, stakeholders, and the community about the current status of projects, as well as what is on the product horizon. Collaborate with business and IT stakeholders on the product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans. Complete other responsibilities as assigned. Basic Qualifications: Minimum of two years' post-secondary education or relevant work experience is required. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $60.00hr - $90.00hr Job Overview: Supports IT development projects or operations by performing system configuration, development of technical documentation, and presentation materials. Engages in user outreach, issues management, research, peer and best practices benchmarking, user provisioning, and end-user training. Provides Tier One and Tier Two production support, including customer communication, troubleshooting, researching, and recommending resolution options, following standard procedures and processes according to established service levels. Interviews key stakeholders and end users to analyze business processes and systems needs. Translates business requirements into functional and technical specifications. Captures use cases, user stories, and conceptual process models. Meets with customers to field direct requests, discuss requirements, and collaborate on solution design including business process and policy-related matters where applicable. Works with the technical team to make sure that requirements are well understood as part of the software development lifecycle e.g., requirements review, turnover, signoff. Develops test scripts and executes testing to ensure new products, enhancements, bug fixes, and patches function as expected and without introducing regression issues. Provides functional support during project release go-lives, which may include occasional evening or weekend work. Assists with general administration, special projects, and performs other related job duties as needed. The ideal candidate must demonstrate keen problem-solving, troubleshooting ability, business systems savvy, and attention to detail. The Application Analyst reports to the Senior Director, Administrative & Campus Systems (ACS). The candidate provides subject matter expertise and operational support for critical technology services and provides Tier 2 support to related applications. The Application Analyst is responsible for the operations and maintenance of their business services. The candidate collaborates with a matrixed team that supports technology solutions from across the organization's IT portfolio to meet specific needs. The candidate interfaces with a wide range of people across the organization and works with IT leaders to set priorities and manage the team's capacity. The ideal candidate is an energetic, quick learner who possesses superior interpersonal and communication skills. The candidate has experience effectively consulting with business partners, developing and delivering a wide variety of technology solutions in a high-touch, enterprise-level environment. The candidate has excellent listening and critical thinking skills and exhibits the ability to understand current processes and requirements and identify new tools or ways of working to achieve objectives. The candidate possesses superior maturity, professionalism, and judgment. Responsibilities: Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. Diagnose, escalate, and resolve incidents for assigned services, which could incorporate a combination of custom-built and third-party products. Provide subject matter expertise on the utilization, implementation, and support of products under the Administrative & Campus Systems (ACS) portfolio and related applications and services. Collaborate with a matrixed team of full-time staff and temporary workers who provide day-to-day operational support services for their services. Provide Tier 2 support to ACS applications. Ensure regular communication with all involved partners, stakeholders, and the community about the current status of projects, as well as what is on the product horizon. Collaborate with business and IT stakeholders on the product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans. Complete other responsibilities as assigned. Basic Qualifications: Minimum of two years' post-secondary education or relevant work experience is required. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Computer Support Specialist-Journeyman
NuAxis Innovations Washington, Washington DC
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
10/27/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Airborne Electronic Attack (AEW) Program Analyst
DCS Corp Ridgecrest, California
Salary Range: $71,307 - $90,100 The Airborne Electronic Attack (AEW) Program Analyst will provide assistance to the AEW team members, Team Lead, Deputy Team Lead and product leads by managing, updating, and tracking resources and data working out of our China Lake, CA site. Essential Job Functions: Input and track data into the Open System Engineering Environment (OSEE) and Asset Management, Planning, and Scheduling Solution (AMPSS) Systems. Upload, track and close out AEW Test Points per System Engineer (SE) and Flight Test Engineer (FTE) direction. Respond to requests for information regarding test point submission and status. Ensure all test points contain all required data when uploaded: Coordinate Peer Reviews. Track System Anomaly Reports (SARs) and Change Requests (CRs) in the E/F/G Kanban Board. Update Kanban board weekly with status of all CRs/SARs prior to team meeting. Upload CRs provided by Cognizant Engineers. Collect Monthly DTA burn logs and submit to Cyber Security. Coordinate monthly with Cyber Security for updates regarding Data Transfer Agents (DTAs), Ensure AEW team is informed on Standard Operating Procedures (SOPs) and security guidelines. Track aircraft hardware inventory and maintain tracking tool. Assist with the Implementation of new tools such as ALERT, DIVERSE, and REACT tracking tools. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Associate's-level (AA/AS/Technical school) plus 7 years of experience or High school diploma/GED plus 13 years of experience. Will also accept a bachelor's degree with at least 5 years relevant experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Must be able to work onsite - This position is not remote work eligible. Familiar with F/A-18 and EA-18G configuration management practices. Familiar with OSEE and AMPSS data management tools. Desired Skills: Familiar with ALERT, DIVERSE, and REACT automated tracking tools.
10/27/2026
Full time
Salary Range: $71,307 - $90,100 The Airborne Electronic Attack (AEW) Program Analyst will provide assistance to the AEW team members, Team Lead, Deputy Team Lead and product leads by managing, updating, and tracking resources and data working out of our China Lake, CA site. Essential Job Functions: Input and track data into the Open System Engineering Environment (OSEE) and Asset Management, Planning, and Scheduling Solution (AMPSS) Systems. Upload, track and close out AEW Test Points per System Engineer (SE) and Flight Test Engineer (FTE) direction. Respond to requests for information regarding test point submission and status. Ensure all test points contain all required data when uploaded: Coordinate Peer Reviews. Track System Anomaly Reports (SARs) and Change Requests (CRs) in the E/F/G Kanban Board. Update Kanban board weekly with status of all CRs/SARs prior to team meeting. Upload CRs provided by Cognizant Engineers. Collect Monthly DTA burn logs and submit to Cyber Security. Coordinate monthly with Cyber Security for updates regarding Data Transfer Agents (DTAs), Ensure AEW team is informed on Standard Operating Procedures (SOPs) and security guidelines. Track aircraft hardware inventory and maintain tracking tool. Assist with the Implementation of new tools such as ALERT, DIVERSE, and REACT tracking tools. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Associate's-level (AA/AS/Technical school) plus 7 years of experience or High school diploma/GED plus 13 years of experience. Will also accept a bachelor's degree with at least 5 years relevant experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Must be able to work onsite - This position is not remote work eligible. Familiar with F/A-18 and EA-18G configuration management practices. Familiar with OSEE and AMPSS data management tools. Desired Skills: Familiar with ALERT, DIVERSE, and REACT automated tracking tools.
Control System Administrator - Hybrid
Genesis10 Dallas, Texas
Genesis10 is currently seeking a Control System Administrator - Hybrid (3 days onsite) position with a Major Utility Company located in Dallas, TX. This is a 12 month contract opportunity. This role requires a subject matter expert and system administrator with extensive experience in Control System / Operations Technologies and their underlying infrastructure. The successful candidate will provide configuration support, troubleshooting, and technical expertise to ensure the 24/7 availability of critical control system environments, adhering to utility industry regulatory requirements and best practices. Responsibilities: Support overall maintenance activities and manage the effective implementation of Control System application upgrades and patches Support the development of test strategies and assist in testing code updates prior to implementation Review risks and impacts of system changes and communicate this information to various stakeholders Support the coordination of outages due to maintenance, upgrades, and implementations Work with vendors and stakeholders to create, update, and resolve problem tickets Maintain security baseline compliance via configuration, implementation, and remediation activities Monitor application and infrastructure environment health status, service performance, and utilization Implement and maintain continuous compliance to information security policies and NERC CIP technical standards Provide tier-3 engineering support and business continuity support for control system applications Collaborate with infrastructure, network, security, and functional teams Participate in an on-call Control System support rotation cycle Requirements: At least 8 years of experience in the required technology areas Core experience in managing and maintaining Control System / OT applications Good understanding of Windows (Server and Workstation), Linux, Active Directory, Utility Communication Protocols (ICCP, DNP3, OPC), and Data Networks Good understanding of Virtualization technology (Nutanix, Hyper-V and VMware) Hands-on experience in diagnostics and troubleshooting of the above-mentioned technologies Understanding of patching and maintenance best practices in highly available and disaster recovery environments Ability to configure and maintain SSL/TLS encrypted communications Proficiency in Python, PowerShell, bash/shell scripting, CALC development, JSON and XML data structures, batch scripting, and version control systems (Git) Overall knowledge of data center environments, physical hardware placements, racking, cabling, etc Experience dealing with vendors for support, troubleshooting, and hardware break-fix Knowledge of backup products and command line utilities Pay range: $105.50 - $115.50 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Genesis10 is currently seeking a Control System Administrator - Hybrid (3 days onsite) position with a Major Utility Company located in Dallas, TX. This is a 12 month contract opportunity. This role requires a subject matter expert and system administrator with extensive experience in Control System / Operations Technologies and their underlying infrastructure. The successful candidate will provide configuration support, troubleshooting, and technical expertise to ensure the 24/7 availability of critical control system environments, adhering to utility industry regulatory requirements and best practices. Responsibilities: Support overall maintenance activities and manage the effective implementation of Control System application upgrades and patches Support the development of test strategies and assist in testing code updates prior to implementation Review risks and impacts of system changes and communicate this information to various stakeholders Support the coordination of outages due to maintenance, upgrades, and implementations Work with vendors and stakeholders to create, update, and resolve problem tickets Maintain security baseline compliance via configuration, implementation, and remediation activities Monitor application and infrastructure environment health status, service performance, and utilization Implement and maintain continuous compliance to information security policies and NERC CIP technical standards Provide tier-3 engineering support and business continuity support for control system applications Collaborate with infrastructure, network, security, and functional teams Participate in an on-call Control System support rotation cycle Requirements: At least 8 years of experience in the required technology areas Core experience in managing and maintaining Control System / OT applications Good understanding of Windows (Server and Workstation), Linux, Active Directory, Utility Communication Protocols (ICCP, DNP3, OPC), and Data Networks Good understanding of Virtualization technology (Nutanix, Hyper-V and VMware) Hands-on experience in diagnostics and troubleshooting of the above-mentioned technologies Understanding of patching and maintenance best practices in highly available and disaster recovery environments Ability to configure and maintain SSL/TLS encrypted communications Proficiency in Python, PowerShell, bash/shell scripting, CALC development, JSON and XML data structures, batch scripting, and version control systems (Git) Overall knowledge of data center environments, physical hardware placements, racking, cabling, etc Experience dealing with vendors for support, troubleshooting, and hardware break-fix Knowledge of backup products and command line utilities Pay range: $105.50 - $115.50 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits Systems Analyst - HRIS / SuccessFactors
Advanced Personnel Resources, Inc. Greensboro, North Carolina
Advanced Personnel Resources is currently recruiting for an experienced Benefits Systems Analyst (HRIS) for one of our premier clients. Please note: This is not a general Business Analyst, Data Analyst, Financial Analyst, or IT Analyst position. Candidates must have professional experience supporting HRIS, Benefits Administration, Payroll, Compensation, or related HR systems. What We're Looking For The ideal candidate brings 5+ years of hands-on HR systems experience and understands how Benefits, HRIS, Payroll, IT, vendors, and employee data work together. Experience should include several of the following: • Benefits Administration and HRIS systems • SAP SuccessFactors / Employee Central • SAP and/or ADP • Benefits and Payroll system integrations • Vendor interfaces and eligibility/file feeds • HR data integrity and discrepancy resolution • System troubleshooting and root-cause analysis • User Acceptance Testing (UAT) and system testing • HRIS implementations, enhancements, or upgrades • Benefits and HR reporting • Advanced Excel and data analysis • Process improvement and automation • Working cross-functionally with HR, Payroll, IT, Benefits teams, and external vendors What You'll Be Doing You'll serve as a key Benefits systems subject matter expert, supporting the functionality, accuracy, and continuous improvement of Benefits and HR technology. Responsibilities include: • Maintaining Benefits system data, configurations, integrations, and vendor interfaces • Monitoring vendor feeds and resolving data discrepancies • Troubleshooting HRIS and Benefits system issues through resolution • Supporting Benefits, Payroll, HR, and HRIS projects • Participating in requirements gathering, system testing, UAT, and implementations • Producing recurring and ad hoc Benefits/HR reports • Identifying opportunities to automate and improve HR processes • Developing documentation and providing guidance to system users • Partnering with HR, Payroll, IT, vendors, and business stakeholders Please send your resume to: Misty Davis Advanced Personnel Resources
10/27/2026
Full time
Advanced Personnel Resources is currently recruiting for an experienced Benefits Systems Analyst (HRIS) for one of our premier clients. Please note: This is not a general Business Analyst, Data Analyst, Financial Analyst, or IT Analyst position. Candidates must have professional experience supporting HRIS, Benefits Administration, Payroll, Compensation, or related HR systems. What We're Looking For The ideal candidate brings 5+ years of hands-on HR systems experience and understands how Benefits, HRIS, Payroll, IT, vendors, and employee data work together. Experience should include several of the following: • Benefits Administration and HRIS systems • SAP SuccessFactors / Employee Central • SAP and/or ADP • Benefits and Payroll system integrations • Vendor interfaces and eligibility/file feeds • HR data integrity and discrepancy resolution • System troubleshooting and root-cause analysis • User Acceptance Testing (UAT) and system testing • HRIS implementations, enhancements, or upgrades • Benefits and HR reporting • Advanced Excel and data analysis • Process improvement and automation • Working cross-functionally with HR, Payroll, IT, Benefits teams, and external vendors What You'll Be Doing You'll serve as a key Benefits systems subject matter expert, supporting the functionality, accuracy, and continuous improvement of Benefits and HR technology. Responsibilities include: • Maintaining Benefits system data, configurations, integrations, and vendor interfaces • Monitoring vendor feeds and resolving data discrepancies • Troubleshooting HRIS and Benefits system issues through resolution • Supporting Benefits, Payroll, HR, and HRIS projects • Participating in requirements gathering, system testing, UAT, and implementations • Producing recurring and ad hoc Benefits/HR reports • Identifying opportunities to automate and improve HR processes • Developing documentation and providing guidance to system users • Partnering with HR, Payroll, IT, vendors, and business stakeholders Please send your resume to: Misty Davis Advanced Personnel Resources
Senior OT Security Engineer
CYNET Systems Dallas, Texas
Pay Range: $60.00hr - $65.00hr Job Overview: The OT Security Engineer will oversee SOC operations during assigned shifts, ensure efficient workflow, adhere to SLAs, and lead investigations and response to complex security incidents impacting OT systems, networks, and applications. Responsibilities: Oversee SOC operations during assigned shifts, ensuring efficient workflow, proper escalation procedures, adherence to SLAs, and effective communication between analysts. Lead investigations and response to complex security incidents impacting OT systems, networks, and applications, coordinating efforts with other teams and business units. Perform in-depth analysis of security alerts and logs common in ICS/SCADA systems to identify indicators of compromise (IOCs). Make real-time decisions on incident severity, containment strategies, and escalation paths and actions taken by Tier 1 & 2 analysts for incidents. Evaluate and provide feedback on the performance of security technologies (e.g., SIEM, SOAR, IIDS/IPS) used in the SOC and oversee the optimization of detection rules to reduce false positives. Develop, test, and implement custom detection rules, correlation searches, baseline drift, and use cases within the toolset to improve threat detection capabilities specifically tailored to OT protocols and environments. Proactively search for IOCs and misconfigurations within the OT environment using threat intelligence, anomaly detection techniques, and knowledge of attacker tactics, techniques, and procedures (TTPs) relevant to ICS/SCADA systems. Create, maintain, and refine incident response playbooks, standard operating procedures (SOPs), and runbooks based on lessons learned from incidents, threat intelligence, and industry best practices. Ensure all actions, findings, and decisions made during incident handling are thoroughly documented in the SOC's ticketing system, preparing clear and concise reports for management. Provide guidance, training, and mentorship to Tier 1 & 2 analysts on incident handling, analysis techniques, tools, and OT security concepts. Participate in training sessions and simulations to stay current on cyber threats, OT security best practices, and monitoring tools. Stay current on NERC-CIP standards (specifically 2/3), NIST CSF, Client Model for Industrial Control Systems, ISO 27001 frameworks, and other relevant OT security regulations. Education, Experience, & Skill Requirements: Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, or a related field required; Master's degree preferred. Minimum of 5-7 years of experience in a cybersecurity-focused role with SOC experience strongly preferred. 3+ years of direct experience working with Operational Technology (OT) / Industrial Control Systems (ICS) environments, including hands-on knowledge of SCADA systems, PLCs, RTUs, HMIs, and industrial networks. Advanced certifications strongly desired, such as CySA+, CEH, OSCP, GICSP, CCNA Security, or relevant OT security certifications (e.g., ISA/IEC 62443). Deep understanding of cybersecurity fundamentals such as networking protocols (TCP/IP, UDP, DNS), operating systems (Windows, Linux), and security architecture principles. Strong knowledge of OT Protocols such as DNP3, Modbus, IEC 104, OPC UA, including packet analysis and understanding protocol vulnerabilities. Experienced with Security Technologies such as SIEM, SOAR, IIDS/IPS, endpoint detection solutions, and network traffic analysis tools. Exceptional analytical mindset and attention to detail with the ability to analyze complex data sets, identify patterns, and draw meaningful conclusions. Strong verbal and written communication skills to effectively communicate technical information to both technical and non-technical stakeholders, as well as the ability to create clear and concise reports. Demonstrated ability to lead and mentor junior analysts. Ability to work in a 24/7 shift-based SOC environment, including covering for teammates and occasional after-hours support. Measures of Success: Demonstrates leadership in handling complex security incidents and coordinating response efforts. Significant improvement in key performance indicators (e.g., reduction in mean time to detect (MTTD), mean time to respond (MTTR), false positive rate). Successful development and implementation of new detection rules and use cases that improve threat coverage. Ensures project timelines, budgets, and deliverable objectives are met. Ensures SOC SLAs are met or exceeded. Works closely with multiple business units to improve cross-functional communication and efficiencies. Demonstrates skills in prioritization and multi-tasking, and success in adapting to change in a fast-paced environment. Demonstrates ability to interface with internal and external business partners in a professional manner. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $60.00hr - $65.00hr Job Overview: The OT Security Engineer will oversee SOC operations during assigned shifts, ensure efficient workflow, adhere to SLAs, and lead investigations and response to complex security incidents impacting OT systems, networks, and applications. Responsibilities: Oversee SOC operations during assigned shifts, ensuring efficient workflow, proper escalation procedures, adherence to SLAs, and effective communication between analysts. Lead investigations and response to complex security incidents impacting OT systems, networks, and applications, coordinating efforts with other teams and business units. Perform in-depth analysis of security alerts and logs common in ICS/SCADA systems to identify indicators of compromise (IOCs). Make real-time decisions on incident severity, containment strategies, and escalation paths and actions taken by Tier 1 & 2 analysts for incidents. Evaluate and provide feedback on the performance of security technologies (e.g., SIEM, SOAR, IIDS/IPS) used in the SOC and oversee the optimization of detection rules to reduce false positives. Develop, test, and implement custom detection rules, correlation searches, baseline drift, and use cases within the toolset to improve threat detection capabilities specifically tailored to OT protocols and environments. Proactively search for IOCs and misconfigurations within the OT environment using threat intelligence, anomaly detection techniques, and knowledge of attacker tactics, techniques, and procedures (TTPs) relevant to ICS/SCADA systems. Create, maintain, and refine incident response playbooks, standard operating procedures (SOPs), and runbooks based on lessons learned from incidents, threat intelligence, and industry best practices. Ensure all actions, findings, and decisions made during incident handling are thoroughly documented in the SOC's ticketing system, preparing clear and concise reports for management. Provide guidance, training, and mentorship to Tier 1 & 2 analysts on incident handling, analysis techniques, tools, and OT security concepts. Participate in training sessions and simulations to stay current on cyber threats, OT security best practices, and monitoring tools. Stay current on NERC-CIP standards (specifically 2/3), NIST CSF, Client Model for Industrial Control Systems, ISO 27001 frameworks, and other relevant OT security regulations. Education, Experience, & Skill Requirements: Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, or a related field required; Master's degree preferred. Minimum of 5-7 years of experience in a cybersecurity-focused role with SOC experience strongly preferred. 3+ years of direct experience working with Operational Technology (OT) / Industrial Control Systems (ICS) environments, including hands-on knowledge of SCADA systems, PLCs, RTUs, HMIs, and industrial networks. Advanced certifications strongly desired, such as CySA+, CEH, OSCP, GICSP, CCNA Security, or relevant OT security certifications (e.g., ISA/IEC 62443). Deep understanding of cybersecurity fundamentals such as networking protocols (TCP/IP, UDP, DNS), operating systems (Windows, Linux), and security architecture principles. Strong knowledge of OT Protocols such as DNP3, Modbus, IEC 104, OPC UA, including packet analysis and understanding protocol vulnerabilities. Experienced with Security Technologies such as SIEM, SOAR, IIDS/IPS, endpoint detection solutions, and network traffic analysis tools. Exceptional analytical mindset and attention to detail with the ability to analyze complex data sets, identify patterns, and draw meaningful conclusions. Strong verbal and written communication skills to effectively communicate technical information to both technical and non-technical stakeholders, as well as the ability to create clear and concise reports. Demonstrated ability to lead and mentor junior analysts. Ability to work in a 24/7 shift-based SOC environment, including covering for teammates and occasional after-hours support. Measures of Success: Demonstrates leadership in handling complex security incidents and coordinating response efforts. Significant improvement in key performance indicators (e.g., reduction in mean time to detect (MTTD), mean time to respond (MTTR), false positive rate). Successful development and implementation of new detection rules and use cases that improve threat coverage. Ensures project timelines, budgets, and deliverable objectives are met. Ensures SOC SLAs are met or exceeded. Works closely with multiple business units to improve cross-functional communication and efficiencies. Demonstrates skills in prioritization and multi-tasking, and success in adapting to change in a fast-paced environment. Demonstrates ability to interface with internal and external business partners in a professional manner. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior Security Analyst - Hybrid
Genesis10 Milwaukee, Wisconsin
Genesis10 is currently seeking a Senior Security Analyst for a contract position with a Major Financial Services Company located in Milwaukee, WI. This is a contract opportunity. Compensation: $75.00 - $80.00 per hour, W2, based on qualifications Position Overview: In this role, the candidate will analyze, design, engineer, and implement SaaS security solutions for existing environments. The ideal candidate will work to address security configuration gaps, troubleshoot integration issues, and develop processes for vulnerability management within a dynamic cybersecurity team. Key Responsibilities: Analyze, design, engineer, implement and support SaaS security solutions for existing environments Design and develop processes to address security configuration gaps with an eye towards continuous improvement and automated secure by default guardrails Work closely with vendor support personnel to troubleshoot integration issues between security solutions and other business SaaS applications Provide detailed documentation to ensure transfer of knowledge for the internal team Primary Requirements: 5-8+ years of experience in information technology with experience in cybersecurity Experience with vulnerability management programs, including technologies that scan for vulnerabilities, processes for governing vulnerability remediation, and system engineering for remediating identified vulnerabilities Solid knowledge of Collaboration security solutions (email security filtering tools, M365 Purview, Slack and Zoom security configurations, CASB, etc) and SaaS Configuration Management pertinent to Security best practices Experience in multiple platforms and environments: Windows, Mac, & Linux, workstation & server, physical, virtual, & cloud Working knowledge of Security Frameworks (NIST, MITRE, CIS Benchmarks, etc) with preference towards practical application at the operations and engineering level Understanding of a wide-range of cybersecurity capabilities including security engineering, identity & access management, incident response, logging & monitoring, penetration testing, and vulnerability management Application Vulnerability Management Cybersecurity Engineering SaaS Security Posture Management (SSPM) Proven ability to manage multiple priorities and deal with ambiguity Commitment and ability to quickly learn unfamiliar/new products and technologies Solid written and verbal communications skills Desired Skills: Advanced education in information systems, software engineering, computer science, systems engineering or cybersecurity (Degrees, certifications, etc.) Experience with development and scripting languages, Python, PowerShell Bash, and/or .NET Strong problem-solving and project planning skills Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Genesis10 is currently seeking a Senior Security Analyst for a contract position with a Major Financial Services Company located in Milwaukee, WI. This is a contract opportunity. Compensation: $75.00 - $80.00 per hour, W2, based on qualifications Position Overview: In this role, the candidate will analyze, design, engineer, and implement SaaS security solutions for existing environments. The ideal candidate will work to address security configuration gaps, troubleshoot integration issues, and develop processes for vulnerability management within a dynamic cybersecurity team. Key Responsibilities: Analyze, design, engineer, implement and support SaaS security solutions for existing environments Design and develop processes to address security configuration gaps with an eye towards continuous improvement and automated secure by default guardrails Work closely with vendor support personnel to troubleshoot integration issues between security solutions and other business SaaS applications Provide detailed documentation to ensure transfer of knowledge for the internal team Primary Requirements: 5-8+ years of experience in information technology with experience in cybersecurity Experience with vulnerability management programs, including technologies that scan for vulnerabilities, processes for governing vulnerability remediation, and system engineering for remediating identified vulnerabilities Solid knowledge of Collaboration security solutions (email security filtering tools, M365 Purview, Slack and Zoom security configurations, CASB, etc) and SaaS Configuration Management pertinent to Security best practices Experience in multiple platforms and environments: Windows, Mac, & Linux, workstation & server, physical, virtual, & cloud Working knowledge of Security Frameworks (NIST, MITRE, CIS Benchmarks, etc) with preference towards practical application at the operations and engineering level Understanding of a wide-range of cybersecurity capabilities including security engineering, identity & access management, incident response, logging & monitoring, penetration testing, and vulnerability management Application Vulnerability Management Cybersecurity Engineering SaaS Security Posture Management (SSPM) Proven ability to manage multiple priorities and deal with ambiguity Commitment and ability to quickly learn unfamiliar/new products and technologies Solid written and verbal communications skills Desired Skills: Advanced education in information systems, software engineering, computer science, systems engineering or cybersecurity (Degrees, certifications, etc.) Experience with development and scripting languages, Python, PowerShell Bash, and/or .NET Strong problem-solving and project planning skills Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Technical Communications and Documentation Specialist
CYNET Systems Jackson, Mississippi
Pay Range: $60.00hr - $65.00hr Job Overview: The Technical Communications and Creative Services Specialist is a cross-functional role supporting both the agency's Communications Department and the client Division with its applications and functions. The position combines strategic communications, graphic design, digital media production, technical writing, project coordination, and documentation management to support agency communications initiatives and technology implementation efforts. In support of the Communications Department, the role develops and produces visual and written materials across print and digital channels, including publications, presentations, informational materials, and digital communications. The role also contributes to communications planning, creative development, brand consistency, and the delivery of clear, accessible materials that advance agency priorities and engage internal and external audiences. In support of agency projects, the role is responsible for developing, maintaining, and coordinating technical and project documentation required for system implementation, operational support, federal funding approval, and ongoing compliance with regulations and guidance issued by the Administration for Children and Families (ACF) and the Children's Bureau. The role translates complex systems, processes, and organizational priorities into clear documentation, visual communications, training materials, and other project deliverables while supporting documentation governance and information management. This role will work closely with the Development Team focusing on UX and UI design to ensure applications are intuitive, easy to navigate, and create a visually appealing experience for end users. The candidate will collaborate with Communications staff, project managers, business analysts, system architects, technical developers, quality assurance teams, external vendors, and other stakeholders to deliver effective communications and project outcomes aligned with agency priorities, brand guidelines, project requirements, and applicable federal regulations. Responsibilities: Assist the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects. Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery. Lead cross-functional meetings to discuss projects, tasks, and process documentation. Manage internal and external agency communications, both written and verbal. Assist in developing and executing strategic communications plans that integrate both digital and offline tactics. Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables. Develop dashboards and monitoring tools for users to track project and/or task progress. Concept, design, and produce print and digital collateral such as infographics, presentations, whitepapers, eBooks, etc. while adhering to industry and agency brand standards. Manage and create engaging content for websites, social media platforms, and other digital assets. Support campaigns that align with organizational objectives, monitor trends, analyze performance, and track metrics. Contribute fresh ideas and creative approaches that enhance audience engagement and organizational visibility. Ensure digital communications and design deliverables meet accessibility standards, including WCAG guidelines, to support inclusive access across digital platforms and materials. Develop and maintain implementation and operational documentation to include deployment guides, system configuration documentation, operational procedures, and other project documentation. Maintain end-user documentation and training materials including user guides, training manuals, job aids, online help content, and knowledge base documentation to support system implementation and ongoing operation. Review agency applications and websites using user feedback and project metrics to recommend improvements to content quality and user experience. Create and maintain agency document repositories (e.g., SharePoint, Smartsheet) and ensure the documentation is updated as operational processes, tasks, requirements, and system functionality evolve, including initial setup, organization, version numbering, file indexing, and staff training. Initiate and manage a statewide document scanning project to digitize paper documents located in each county office and the state office working with a vendor selected through a bidding process, establishing document naming and numbering conventions to ensure documents are unique, traceable, and easily retrievable. Conduct periodic reviews to audit naming and numbering conventions to ensure they support agency process workflows and audit requirements. Maintain documentation standards, templates, version control processes, and documentation governance procedures to ensure consistency and traceability across all project documentation. Coordinate, prepare, and maintain federally required documentation for an agency system to ensure compliance with regulations and guidance issued by the ACF and the Children's Bureau. Work with the PMO and the Finance Division to prepare required federal information and incorporate it into required templates, including Advanced Planning Documents (APDs), Operational APDs (OAPDs), supporting narratives, and related documentation required to obtain and maintain federal approval and funding. Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Children's Bureau, or other oversight bodies. Document system architecture, modular design, functionality, and technical implementation methods to demonstrate compliance with regulations (45 CFR 1355 and 1356) and federal system certification expectations. Required Skills/Experience: Bachelor's degree or higher in a related field (such as Information Services, XX, Communications, etc.). 7+ years of effective communication, organizational, and time management skills. 7+ years of strong writing, editing, and visual communication skills with an adaptive style for different platforms and audiences. 7+ years of proficiency in process optimization and internal documentation. 7+ years of demonstrated ability to work independently as well as collaboratively within a team. 5-7 years of professional experience in graphic design, digital media, or communications. 5-7 years of experience with tools including Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, and SAP Business Network. Preferred/Not Required: 5-7 years of experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years of knowledge of User Experience (UX) design. 5-7 years of experience with accessibility standards (WCAG). Experience with communications related to child welfare. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/27/2026
Full time
Pay Range: $60.00hr - $65.00hr Job Overview: The Technical Communications and Creative Services Specialist is a cross-functional role supporting both the agency's Communications Department and the client Division with its applications and functions. The position combines strategic communications, graphic design, digital media production, technical writing, project coordination, and documentation management to support agency communications initiatives and technology implementation efforts. In support of the Communications Department, the role develops and produces visual and written materials across print and digital channels, including publications, presentations, informational materials, and digital communications. The role also contributes to communications planning, creative development, brand consistency, and the delivery of clear, accessible materials that advance agency priorities and engage internal and external audiences. In support of agency projects, the role is responsible for developing, maintaining, and coordinating technical and project documentation required for system implementation, operational support, federal funding approval, and ongoing compliance with regulations and guidance issued by the Administration for Children and Families (ACF) and the Children's Bureau. The role translates complex systems, processes, and organizational priorities into clear documentation, visual communications, training materials, and other project deliverables while supporting documentation governance and information management. This role will work closely with the Development Team focusing on UX and UI design to ensure applications are intuitive, easy to navigate, and create a visually appealing experience for end users. The candidate will collaborate with Communications staff, project managers, business analysts, system architects, technical developers, quality assurance teams, external vendors, and other stakeholders to deliver effective communications and project outcomes aligned with agency priorities, brand guidelines, project requirements, and applicable federal regulations. Responsibilities: Assist the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects. Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery. Lead cross-functional meetings to discuss projects, tasks, and process documentation. Manage internal and external agency communications, both written and verbal. Assist in developing and executing strategic communications plans that integrate both digital and offline tactics. Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables. Develop dashboards and monitoring tools for users to track project and/or task progress. Concept, design, and produce print and digital collateral such as infographics, presentations, whitepapers, eBooks, etc. while adhering to industry and agency brand standards. Manage and create engaging content for websites, social media platforms, and other digital assets. Support campaigns that align with organizational objectives, monitor trends, analyze performance, and track metrics. Contribute fresh ideas and creative approaches that enhance audience engagement and organizational visibility. Ensure digital communications and design deliverables meet accessibility standards, including WCAG guidelines, to support inclusive access across digital platforms and materials. Develop and maintain implementation and operational documentation to include deployment guides, system configuration documentation, operational procedures, and other project documentation. Maintain end-user documentation and training materials including user guides, training manuals, job aids, online help content, and knowledge base documentation to support system implementation and ongoing operation. Review agency applications and websites using user feedback and project metrics to recommend improvements to content quality and user experience. Create and maintain agency document repositories (e.g., SharePoint, Smartsheet) and ensure the documentation is updated as operational processes, tasks, requirements, and system functionality evolve, including initial setup, organization, version numbering, file indexing, and staff training. Initiate and manage a statewide document scanning project to digitize paper documents located in each county office and the state office working with a vendor selected through a bidding process, establishing document naming and numbering conventions to ensure documents are unique, traceable, and easily retrievable. Conduct periodic reviews to audit naming and numbering conventions to ensure they support agency process workflows and audit requirements. Maintain documentation standards, templates, version control processes, and documentation governance procedures to ensure consistency and traceability across all project documentation. Coordinate, prepare, and maintain federally required documentation for an agency system to ensure compliance with regulations and guidance issued by the ACF and the Children's Bureau. Work with the PMO and the Finance Division to prepare required federal information and incorporate it into required templates, including Advanced Planning Documents (APDs), Operational APDs (OAPDs), supporting narratives, and related documentation required to obtain and maintain federal approval and funding. Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Children's Bureau, or other oversight bodies. Document system architecture, modular design, functionality, and technical implementation methods to demonstrate compliance with regulations (45 CFR 1355 and 1356) and federal system certification expectations. Required Skills/Experience: Bachelor's degree or higher in a related field (such as Information Services, XX, Communications, etc.). 7+ years of effective communication, organizational, and time management skills. 7+ years of strong writing, editing, and visual communication skills with an adaptive style for different platforms and audiences. 7+ years of proficiency in process optimization and internal documentation. 7+ years of demonstrated ability to work independently as well as collaboratively within a team. 5-7 years of professional experience in graphic design, digital media, or communications. 5-7 years of experience with tools including Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, and SAP Business Network. Preferred/Not Required: 5-7 years of experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years of knowledge of User Experience (UX) design. 5-7 years of experience with accessibility standards (WCAG). Experience with communications related to child welfare. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
IT Support Specialist - Onsite
Genesis10 Kamas, Utah
Genesis10 is currently seeking an IT Support Specialist - Onsite for a contract to hire position with a Manufacturing Company located in Kamas, UT. This position is fully onsite. Compensation: $70,000 - $75,000 per year, W2, based on qualifications Position Overview: The IT Support Specialist provides mid-tier, cross-domain technical support across end-user computing, access management, basic networking, and core business applications. This position will be responsible for resolving escalated issues, completing routine operational tasks, and ensuring employees have reliable and productive technology experiences. This role also serves as a primary local IT contact for assigned sites, providing direct user support while coordinating with the Service Desk. Key Responsibilities: Respond to escalated incidents involving devices, access, connectivity, printing, and applications Troubleshoot technical issues across Windows, macOS, and mobile devices, including performance problems, peripheral and hardware failures, and provide hardware diagnostics and component replacements Support end-users with login issues, MFA incidents, and account access troubleshooting, as well as entry-level Active Directory tasks Handle device and peripheral support including installation, configuration, and maintenance of laptops, desktops, monitors, docking stations, and printers Assist with onboarding and offboarding tasks related to device access and application permissions Troubleshoot basic networking and connectivity issues, including wired/wireless connections, VPN client issues, and perform onsite tasks like cable tracing and port patching Provide Tier 2 support for enterprise applications such as Microsoft 365, Teams, and OneDrive Provide system and application administration support as needed for site and/or regional requirements Contribute updates to knowledge articles, SOPs, and troubleshooting guides Maintain asset records, device inventories, and ticket documentation Work closely with ServiceDesk, EUC, Networking, Infrastructure, Application, and Cybersecurity teams Primary Requirements: 3-5+ years of IT support experience Bachelors degree in IT or related field Strong understanding of Windows and macOS troubleshooting fundamentals Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, etc.) Experience supporting enterprise collaboration tools (Microsoft 365, Teams, Outlook) Ability to follow SOPs and maintain accurate ticket records Ability to work onsite in various environments (offices, wiring closets, manufacturing floors) Excels in customer service and communications Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Genesis10 is currently seeking an IT Support Specialist - Onsite for a contract to hire position with a Manufacturing Company located in Kamas, UT. This position is fully onsite. Compensation: $70,000 - $75,000 per year, W2, based on qualifications Position Overview: The IT Support Specialist provides mid-tier, cross-domain technical support across end-user computing, access management, basic networking, and core business applications. This position will be responsible for resolving escalated issues, completing routine operational tasks, and ensuring employees have reliable and productive technology experiences. This role also serves as a primary local IT contact for assigned sites, providing direct user support while coordinating with the Service Desk. Key Responsibilities: Respond to escalated incidents involving devices, access, connectivity, printing, and applications Troubleshoot technical issues across Windows, macOS, and mobile devices, including performance problems, peripheral and hardware failures, and provide hardware diagnostics and component replacements Support end-users with login issues, MFA incidents, and account access troubleshooting, as well as entry-level Active Directory tasks Handle device and peripheral support including installation, configuration, and maintenance of laptops, desktops, monitors, docking stations, and printers Assist with onboarding and offboarding tasks related to device access and application permissions Troubleshoot basic networking and connectivity issues, including wired/wireless connections, VPN client issues, and perform onsite tasks like cable tracing and port patching Provide Tier 2 support for enterprise applications such as Microsoft 365, Teams, and OneDrive Provide system and application administration support as needed for site and/or regional requirements Contribute updates to knowledge articles, SOPs, and troubleshooting guides Maintain asset records, device inventories, and ticket documentation Work closely with ServiceDesk, EUC, Networking, Infrastructure, Application, and Cybersecurity teams Primary Requirements: 3-5+ years of IT support experience Bachelors degree in IT or related field Strong understanding of Windows and macOS troubleshooting fundamentals Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, etc.) Experience supporting enterprise collaboration tools (Microsoft 365, Teams, Outlook) Ability to follow SOPs and maintain accurate ticket records Ability to work onsite in various environments (offices, wiring closets, manufacturing floors) Excels in customer service and communications Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior SaaS IGA Engineer - Hybrid
Genesis10 Kansas City, Missouri
Genesis10 is currently seeking a Senior Saviynt IGA Engineer - Access Certifications for a contract-to-hire position with a government agency in Boston, New York, Philadelphia, Cleveland, Richmond, Atlanta, Chicago, St. Louis, Minneapolis, Kansas City, Dallas, Denver, Oklahoma City, Omaha, or San Francisco. This is a 12+ month contract-to-hire opportunity. Compensation: $110.00 - $125.00 per hour, W2, based on qualifications Position Overview: We are seeking a Senior SaaS IGA Engineer specializing in Access Certifications to help build and operate an identity-governance capability on Saviynt Enterprise Identity Cloud. This role will be responsible for the technical design and execution of access-certification campaigns, entitlement and reviewer governance, remediation, reconciliation, reporting, and certification controls across a complex enterprise environment. The successful candidate will combine deep IAM/IGA experience with hands-on Saviynt expertise to ensure access decisions are meaningful, accountable, and auditable. Key Responsibilities: Design and configure Saviynt access-certification campaigns for users, accounts, entitlements, roles, applications, and privileged access Configure campaign scope, reviewer assignment, certification rules, review periods, reminders, escalations, and completion criteria Develop recurring and event-driven certification models appropriate to application risk and control requirements Configure and validate manager, application-owner, entitlement-owner, role-owner, and other reviewer models Establish certification logic for high-risk, privileged, sensitive, orphaned, dormant, temporary, and exception-based access Ensure certification decisions flow through provisioning/deprovisioning and are reconciled against actual target system outcomes Establish traceability from certification requirement to campaign, reviewer, decision, remediation, and evidence Verify revoked access is actually removed downstream; identify and escalate failed revocations and reconciliation discrepancies Perform Saviynt EIC / IGA administrative configuration and production support Analyze identity, account, entitlement, role, and ownership data before campaign launch Partner with Product, Governance, UX/OCM, and business stakeholders to improve reviewer experience Monitor scheduled certification jobs and campaign execution Troubleshoot reviewer, data, application, campaign-generation, and remediation issues Primary Requirements: United States citizenship or lawful permanent resident alien status, with at least three (3) or more years of United States residency from the date of legal entry to the United States is required for this position Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a closely related discipline; or equivalent combination of education and experience 7-10+ years of IAM / Identity Security experience 4+ years working with IGA platforms such as Saviynt, SailPoint, Oracle Identity Governance, or One Identity 3+ years designing or operating access certifications/access reviews/attestation programs Demonstrated experience implementing certification campaigns in a large, complex enterprise Experience with entitlement governance, application ownership, role ownership, remediation workflows, and access-control evidence Experience integrating IGA with Active Directory, Entra ID, REST APIs, databases, and SaaS applications Experience with application onboarding, provisioning, deprovisioning, and reconciliation Technical skills in Saviynt EIC administration, Access Certifications, Access Request System, and Enterprise Roles Knowledge of IGA / IAM concepts including identity lifecycle, access governance, RBAC/ABAC, and least privilege Experience with REST/JSON/APIs, SQL, Active Directory, and Entra ID Candidates living within 120 miles of Kansas City, Denver, Oklahoma City, or Omaha will be required to be on-site, with 5 days per month of remote work flexibility Desired Skills: Master's degree in Cybersecurity, Information Systems, Technology Management, Computer Science, or related field 2-3+ years of direct Saviynt EIC experience Formal training in identity security, access governance, security controls, or risk management Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2026
Full time
Genesis10 is currently seeking a Senior Saviynt IGA Engineer - Access Certifications for a contract-to-hire position with a government agency in Boston, New York, Philadelphia, Cleveland, Richmond, Atlanta, Chicago, St. Louis, Minneapolis, Kansas City, Dallas, Denver, Oklahoma City, Omaha, or San Francisco. This is a 12+ month contract-to-hire opportunity. Compensation: $110.00 - $125.00 per hour, W2, based on qualifications Position Overview: We are seeking a Senior SaaS IGA Engineer specializing in Access Certifications to help build and operate an identity-governance capability on Saviynt Enterprise Identity Cloud. This role will be responsible for the technical design and execution of access-certification campaigns, entitlement and reviewer governance, remediation, reconciliation, reporting, and certification controls across a complex enterprise environment. The successful candidate will combine deep IAM/IGA experience with hands-on Saviynt expertise to ensure access decisions are meaningful, accountable, and auditable. Key Responsibilities: Design and configure Saviynt access-certification campaigns for users, accounts, entitlements, roles, applications, and privileged access Configure campaign scope, reviewer assignment, certification rules, review periods, reminders, escalations, and completion criteria Develop recurring and event-driven certification models appropriate to application risk and control requirements Configure and validate manager, application-owner, entitlement-owner, role-owner, and other reviewer models Establish certification logic for high-risk, privileged, sensitive, orphaned, dormant, temporary, and exception-based access Ensure certification decisions flow through provisioning/deprovisioning and are reconciled against actual target system outcomes Establish traceability from certification requirement to campaign, reviewer, decision, remediation, and evidence Verify revoked access is actually removed downstream; identify and escalate failed revocations and reconciliation discrepancies Perform Saviynt EIC / IGA administrative configuration and production support Analyze identity, account, entitlement, role, and ownership data before campaign launch Partner with Product, Governance, UX/OCM, and business stakeholders to improve reviewer experience Monitor scheduled certification jobs and campaign execution Troubleshoot reviewer, data, application, campaign-generation, and remediation issues Primary Requirements: United States citizenship or lawful permanent resident alien status, with at least three (3) or more years of United States residency from the date of legal entry to the United States is required for this position Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a closely related discipline; or equivalent combination of education and experience 7-10+ years of IAM / Identity Security experience 4+ years working with IGA platforms such as Saviynt, SailPoint, Oracle Identity Governance, or One Identity 3+ years designing or operating access certifications/access reviews/attestation programs Demonstrated experience implementing certification campaigns in a large, complex enterprise Experience with entitlement governance, application ownership, role ownership, remediation workflows, and access-control evidence Experience integrating IGA with Active Directory, Entra ID, REST APIs, databases, and SaaS applications Experience with application onboarding, provisioning, deprovisioning, and reconciliation Technical skills in Saviynt EIC administration, Access Certifications, Access Request System, and Enterprise Roles Knowledge of IGA / IAM concepts including identity lifecycle, access governance, RBAC/ABAC, and least privilege Experience with REST/JSON/APIs, SQL, Active Directory, and Entra ID Candidates living within 120 miles of Kansas City, Denver, Oklahoma City, or Omaha will be required to be on-site, with 5 days per month of remote work flexibility Desired Skills: Master's degree in Cybersecurity, Information Systems, Technology Management, Computer Science, or related field 2-3+ years of direct Saviynt EIC experience Formal training in identity security, access governance, security controls, or risk management Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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