12 jobs found

Job Description Job Description Space Systems Integration (SSI) is a fast-growing engineering company that provides aerospace solutions to a variety of government and commercial customers. Our employees are forward-thinking, self-directed individuals who are committed to solving our customers' technical challenges. SSI is seeking a Product Support Manager for a role in Colorado Springs, CO. PM&AS/Enterprise Operation & Help Desk Principal Duty You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will directly assist the Government Program Manager (PM) in managing, monitoring, and evaluating the execution of a prime contractor responsible for enterprise-wide Tier 0/1 help desk operations. In this role, you serve as the PM's trusted technical agent, ensuring contractor performance aligns with contractual service level agreements (SLAs), operational metrics, and agency technical standards. The operational scope covers front-line support across modern cloud infrastructure, platforms, antenna and satellite network distribution, core Network Operations Center (NOC) environments, and identity/account management workflows. Role and Responsibilities include: Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise. Leverages operations experience to assist the program offices in developing and fielding space systems. Act as an operational bridge between the help desk contractor, Tier 2/3 engineering teams, external mission partners, and customer end-users Track, validate, and report on contractor performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)-including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), ticket backlog, and abandonment rates. Identify technical risks, operational bottlenecks, and service delivery failures; draft corrective action recommendations and risk mitigation strategies. Assists acquisition planning, market research, and drafting technical requirements and documents. Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals. Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables. Confers with engineers to provide technical advice and to assist with problem resolution as needed. Supports management and execution of programs consisting of multiple projects ensures overall program is properly coordinated and efficiently accomplished with the best available resources. Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance. Drafts, reviews, and edits final program reports, documents, and briefings. Supports acquisition planning and development of documents required for systems acquisition. Coordinates with external agencies to include operational units, higher headquarters, Combatant Command (COCOM) staffs, other acquisition activities, and research and development functions. Coordination will include producing, tracking, coordinating all agreements and documentation necessary for the systems to transition seamlessly into a framework for organizing, training, and equipping the United States Space Force Supports and advises acquisition and program management functions, advises government management on design challenges, delivery and integration, and supports system program reviews. Work on high-visibility or mission critical aspects of a given program and perform all functional duties independently. Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job. Translate complex ideas and data into simple, actionable recommendations or easily differentiated courses of action. Communicate clearly, concisely, and with technical accuracy-oral and written. Required Qualifications: Minimum ten (10) years DoD/IC, or relevant industry work experience. Proven experience and/or qualifications in development and fielding satellite systems. Systems Engineering/IT/Computer Science degree from a program accredited by the Accreditation Board for Engineering and Technology (ABET) or possess a Professional Engineering license. MA/MS/ME degree. Understanding of operational environment, working with USSF Combat Forces Command and corresponding mission user needs. Experience with Electronic warfare principles and operations. Experience fielding systems to user communities. Knowledge of space system engineering, development, and manufacturing. Experience in DoD program management including program development and transition. Experience with Integrated Master Schedules, and risk management Experience with Statements of Work (SOW) and Performance Work Statements (PWS). Strong working knowledge of IT Service Management (ITSM) frameworks (ITIL), enterprise ticketing platforms (e.g., ServiceNow, Remedy, Jira Service Management), and Tier 0/1 escalation tiering. Cloud infrastructure/platform support basics (AWS, Azure, or hybrid enterprise environments). Network operations concepts and satellite/antenna ground network support interfaces. Identity, Credential, and Access Management (ICAM/IAM) processes and directory services (Active Directory, Okta, etc.). Active TS clearance with in-scope T5/SSBI is required, along with SCI eligibility and participation in Continuous Evaluation. Must meet all requirements for SCI and SAP access and be willing to undergo a polygraph examination. Travel is 30%. Desired Qualifications: 5+ years of relevant DoD and/or Industry work experience with SAP and/or SCI. System Engineering Technical Assistance (SETA) to Government program office. Experience with rapid prototyping. Experience with integrated air, space and cyberspace capabilities. Experience developing, deploying, and maintaining ground mission planning architecture and software. Experience with ACAT I/II level acquisition programs. Experience using multivariable optimization in mission planning software systems. Experience in planning and executing test campaigns for space systems. Fluency with IC organizations. ITIL v3/v4 Foundation (or higher). CompTIA Security+ or equivalent DoD 8570/8140 baseline certification. Associate-level Cloud Certification (e.g., AWS Certified Cloud Practitioner / Solutions Architect, Microsoft Azure Fundamentals. Target salary range: $180,000 - $220,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. We offer medical/dental/vision benefits and 401k contribution. Space Systems Integration provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed

Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Credence has an immediate openiing for a highly skilled Senior Cloud Systems Administrator to support the Enterprise Sourcing, Medical and Contingency (ESMC) Portfolio Hosting Support Contract. The successful candidate will be responsible for the administration, maintenance, security, automation, and optimization of enterprise hosting environments supporting mission-critical applications and services. This role requires a professional who is equally comfortable managing Windows-based infrastructure, supporting Linux systems, and implementing modern DevOps practices to improve system reliability, scalability, and operational efficiency. The position is a hybrid role, requiring on-site support at Credence Headquarters in McLean, Virginia, three days per week. Responsibilities include but are not limited to Administer, maintain, and troubleshoot Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, IIS, and related services Support and manage Linux servers (Red Hat, Rocky Linux, Ubuntu, or similar distributions) in enterprise environments Monitor system performance, availability, and capacity to ensure optimal operation of hosted applications and services Implement, maintain, and improve infrastructure automation using scripting and configuration management tools Support DevOps initiatives, including CI/CD pipelines, infrastructure-as-code, automated deployments, and system monitoring Collaborate with developers, cybersecurity personnel, network engineers, and program stakeholders to support hosting requirements Perform routine system patching, upgrades, vulnerability remediation, and security hardening activities Manage virtualized environments utilizing VMware, Hyper-V, or cloud-based platforms Develop and maintain technical documentation, standard operating procedures, and system diagrams Support backup, recovery, continuity of operations, and disaster recovery activities Participate in incident response, root cause analysis, and corrective action implementation Ensure compliance with organizational security policies, government regulations, and applicable standards Requirements Ability to obtain and maintain a public trust Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; equivalent experience may be substituted Minimum of five (5) years of experience administering Windows Server environments in an enterprise setting Experience supporting Linux operating systems in production environments Experience with PowerShell and at least one additional scripting language such as Bash or Python Experience with virtualization technologies, including VMware vSphere and/or Microsoft Hyper-V Experience implementing or supporting DevOps tools and practices Familiarity with source control systems such as Git Strong understanding of networking fundamentals, including TCP/IP, DNS, routing, and firewall concepts Experience with system monitoring, logging, and performance management tools Strong troubleshooting, analytical, and problem-solving skills Excellent written and verbal communication skills Preferred Qualifications Experience supporting federal government or Department of Defense (DoD) environments Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform Experience with infrastructure-as-code tools such as Terraform, Ansible, or similar technologies Experience with containerization and orchestration technologies, including Docker and Kubernetes Familiarity with Security Technical Implementation Guides (STIGs), NIST frameworks, and cybersecurity best practices Experience supporting highly available and mission-critical hosting environments Microsoft, Red Hat, VMware, AWS, Azure, or related industry certifications Desired Technical Skills Windows Server 2016/2019/2022 Active Directory, Group Policy, DNS, DHCP PowerShell, Bash, Python VMware vSphere, Hyper-V Git, Azure DevOps, GitLab, Jenkins, GitHub Actions Terraform, Ansible Docker, Kubernetes IIS, Apache, Nginx Monitoring and logging platforms Backup and disaster recovery solutions $145,000 - $160,000 annually. Compensation will be determined based on the selected candidate's experience, education, certifications, skills, location, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources

Job Description Job Description Description: About WAI Since 1978, WAI has grown from an entrepreneurial start-up into a global aftermarket leader headquartered in South Florida. Nearly five decades of product knowledge, customer trust, and operational scale now support an ambitious growth agenda across distribution, manufacturing, product, customer, supply chain, and shared-service operations. That scale creates a meaningful opportunity for practical enterprise AI. WAI is investing in AI, automation, data, and digital capabilities that can improve how work gets done: reducing manual effort, increasing speed and quality, strengthening decision-making, and helping teams serve customers more effectively. About the Role WAI is creating new enterprise AI capability focused on practical business impact: improving workflows, reducing manual effort, increasing speed and quality, supporting better decisions, and helping teams use AI-enabled tools responsibly. The Manager, AI Automation Engineering is a hands-on, business-facing delivery role responsible for turning approved AI-enabled use cases into working workflows, tools, and supportable solutions. You will help design, build, configure, test, launch, document, and continuously improve AI-enabled workflows across WAI. This role supports the business side of a business-led, IT-governed operating model. You will work closely with the Director, Enterprise AI Automation & Transformation, business stakeholders, IT, data, security, AI platform resources, vendors, offshore or remote technical resources, and users to ensure solutions are practical, secure, adopted, supportable, and aligned with enterprise standards. This is a player-coach role for someone who enjoys both the business and technical sides of AI and automation. You should be comfortable sitting with a business team to understand a manual process, translating that process into a practical workflow design, building or coordinating the solution, testing it carefully, documenting how it works, and helping users adopt it successfully. Why This Role Matters AI will create the most value at WAI when it is connected to real workflows, trusted data, clear controls, strong adoption, and measurable results. In this role, you will help WAI move from AI interest to AI operating discipline by turning prioritized opportunities into solutions teams can actually use. Great AI-enabled workflows are not just prompts, prototypes, or demos. They require process understanding, clear requirements, tested outputs, secure data handling, human review, documented logic, user training, support procedures, and continuous improvement. We care as much about reliable adoption as we do about clever prototypes. What You'll Do Manage and support the design, build, implementation, rollout, and continuous improvement of AI-enabled workflows, internal productivity tools, and agent-based solutions across multiple business functions. Partner with business stakeholders to understand process pain points, manual work, decision points, workflow dependencies, controls, exceptions, and improvement opportunities. Translate business needs into practical workflow steps, prompts, business rules, logic, integrations, user-facing experiences, test plans, acceptance criteria, documentation, and support procedures. Build, configure, or help maintain AI-enabled workflows using approved AI tools, workflow platforms, scripts, APIs, enterprise systems, and other technical building blocks. Lead or support discovery sessions, process mapping, future-state workflow design, solution design documentation, testing, rollout planning, training, feedback collection, and benefit tracking. Configure or guide prompt flows, workflow logic, tool usage, escalation paths, source citation, human-in-the-loop steps, and other controls in alignment with WAI's AI governance expectations. Coordinate with IT, data, security, AI platform resources, offshore engineers, and external partners on access, integrations, architecture review, production readiness, delivery execution, and ongoing support. Test solutions for accuracy, reliability, usability, data handling, security considerations, and alignment with business requirements before deployment. Monitor live solutions, troubleshoot issues, document defects, gather user feedback, recommend improvements, and help ensure workflows continue to perform as business needs evolve. As the program scales, provide coaching, day-to-day direction, or performance input for AI Automation Engineers, project contributors, vendors, or remote delivery resources as assigned. What You'll Build or Own You will help execute the operating model for enterprise AI adoption at WAI by turning approved use cases into working solutions that business teams can trust. AI-enabled workflows across business functions Internal productivity tools and business-facing copilots Prompt flows, workflow logic, business rules, integrations, and escalation paths Retrieval or knowledge-based workflows where trusted source material matters Human-in-the-loop review steps and control points Test plans, acceptance criteria, validation routines, and defect documentation Workflow, prompt, rule, integration, user procedure, and support documentation Rollout materials, training content, adoption support, and feedback loops Monitoring, troubleshooting, and continuous improvement processes Reusable delivery patterns that help WAI scale AI adoption responsibly This role works closely with IT and AI platform resources on architecture, access, security, integrations, and production readiness, while staying focused on practical business workflow delivery. What Success Looks Like In the first 6-12 months, success looks like: Several approved AI use cases have moved from discovery and design through testing, rollout, and improvement. Practical solutions are saving time, reducing manual work, improving consistency, improving service quality, or helping teams make better decisions. Business users understand how to use the new workflows and know when human review, escalation, or exception handling is required. Clear documentation exists for workflows, business rules, prompts, testing, support procedures, and ongoing maintenance. IT, AI platform resources, offshore engineers, and business stakeholders are aligned on delivery expectations, access, controls, and production readiness. Live solutions are monitored, issues are addressed, user feedback is captured, and improvements are made over time. WAI has stronger repeatable delivery patterns for building, testing, launching, and supporting AI-enabled workflows. Requirements: What We're Looking For We are looking for a hands-on AI and automation delivery leader who can combine technical fluency, business curiosity, structured problem-solving, and strong follow-through. Strong candidates will have experience building, configuring, supporting, or leading workflow automation, AI-enabled tools, business systems, data workflows, application integrations, internal tools, or similar technical/business transformation work. You should be able to translate business problems into workflows, requirements, prompts, rules, integrations, test plans, acceptance criteria, documentation, and implementation steps. You should have hands-on fluency with AI-enabled workflows using some combination of large language models, prompt design, retrieval-augmented generation, chatbots, AI agents, workflow orchestration, or similar approaches. You should have working knowledge of technical building blocks such as APIs, JSON, scripting, SQL, Python, workflow automation tools, enterprise systems, or similar capabilities. You do not need to be a traditional software engineering manager, but you should be technical enough to build, configure, test, troubleshoot, document, and guide AI-enabled workflow delivery. You should be comfortable working with both technical and non-technical stakeholders, including business users, functional leaders, process owners, IT, data/security partners, vendors, and remote or offshore technical resources. You should bring strong judgment about when automation is appropriate, when human review or escalation is needed, and how to balance speed, usability, reliability, data handling, controls, and long-term scalability. You should be organized, detail-oriented, collaborative, and energized by a fast-changing AI environment where standards and delivery patterns are still being built. Nice-to-Have Experience Experience with automation platforms such as Microsoft Power Automate, Power Platform, UiPath, Zapier, Workato, Make, or similar tools. Experience with AI tools or platforms such as Microsoft Copilot Studio, Azure AI, Enterprise LLM tools, RAG frameworks, agent orchestration tools, workflow tools, or similar technologies. Experience working with operational functions such as Customer Service, Supply Chain, Finance, HR, Sales Support, Product/Catalog, Operations, Shared Services, manufacturing, distribution, or other complex business environments. Experience coordinating offshore or remote technical resources, vendors, implementation partners, or cross-functional project teams. Experience coaching engineers, analysts, citizen developers, project contributors, or business users. Certifications or formal training in Microsoft Power Platform, Azure AI . click apply for full job details

Job Description Job Description Overview Principal Data Links and Communications Engineer LOCATION : Hanscom AFB, MA Salary Range : $145-$155,000 annually depending on experience, certifications, and qualifications JOB STATUS: Full-time CLEARANCE : Top Secret/SCI TRAVEL: Limited, as needed Astrion has an exciting opportunity for a Principal Data Links and Communications Engineer for the EPASS Cyber and Networks Directorate (EPASS HN II) contract , supporting the Aerial Networks Division (AFLCMC/HNA) located at Hanscom AFB in Massachusetts . REQUIRED QUALIFICATIONS / SKILLS: Must be a US Citizen Must have and be able to maintain a Top Secret/SCI clearance Knowledge and experience with Link 22 and tatical data links engineering DESIRED QUALIFICATIONS / SKILLS: 5 Years experience in software design and software requirements development Proficiency in C++ an Java Programming languages and development frameworks Proficiency in MBSE modeling, languages, and tools (DODAF, SysML, UML, Cameo) Networking and embedded mission systems experience Familiarity with government acquisition planning, tailoring and documentation (Acquisition Strategy Plan, Statement of Work, System Engineering Plan, User Agreements, Product Roadmap). ADDITIONAL QUALIFICATIONS: Provide knowledge and experience in the development, integration, testing, and deployment of Air Force systems and their associated data links, to include definition of data link interoperability, interfaces, and verification and test assessment requirements. This includes interfacing with the Federal, Department of Defense (DoD), United States Air Force (USAF), United States Army, and Joint communities to ensure the data link communications capability complies with the applicable Federal Aviation Administration, Defense Information Systems Agency (DISA), National Security Agency (NSA), Service Acquisition Executive, Joint Mission Planning System (JMPS), Damage Assessment and Casualty Report business and technical rules. Provide resources with knowledge and experience in Developmental and Operational test and Evaluation at the sub-system and system level. This includes interface with Air Combat Command, Air Force Command and Control Integration Center, Joint Interoperability Test Command, Space and Naval Warfare Systems Command, and all levels of the organizations that develop and manage the C3 and encryption key distribution infrastructure for controlling a networked system, providing technical advice on C4 issues, including pre-launch conditioning and planning, aircraft-weapon pre- and post-release communications, and real-time targeting. The Contractor shall advise and assist the program Chief Engineer, Integrated Product Team (IPT) Leads, Program Managers (PMs), and joint combined test team customers on performance, schedule, and cost issues with respect to planning, communications, and control. The contractor will perform other duties as assigned. The candidate may be called upon for knowledge and experience in the following specific areas: Combat Net Radio (CNR) Test and Demonstration include engineering support for interoperability testing weapon configurations with Threshold and Objective launch platforms/controllers and ground Joint Terminal Attack Controllers over Ultra-High Frequency (UHF) CNR and Link 22 communications. Joint Concept of Employment (CONEMP) Cryptologic Systems Link 16 Networking Interface Control Digitally Aided Close Air Support (DACAS) United States Message Text Format (USMTF) Joint Interoperability of Tactical Command and Control Systems (JINTACCS) RESPONSIBILITIES: Support defining and documenting specifications for network-enabled weapon systems to ensure Link 16 J11.X message interoperability Interface with DoD and non-DoD federal agencies to ensure the data link communications capability complies with the applicable regulations Interface with Air Force, other services and agencies in support of developing communications equipment and managing encryption infrastructure for controlling a networked system Provide technical advice on Command, Control and Communications (C3) issues, including pre-launch conditioning and planning, networked weapons, and real-time targeting Advise and assist the staff Engineers, IPT members, PMs, and test team customers on performance, schedule, and cost issues with respect to planning, communications, and control Support defining and documenting a set of Combat Net Radio (CNR) networking parameter configurations to provide the best balance between flexible implementation of capability and implementation impact on both existing and emerging weapon systems Provide engineering support for interoperability testing weapon configurations over UHF CNR and Link 16 Support developing, documenting, and presenting a Joint Concept of Employment (CONEMP) which is flexible, scalable, and compatible with communications via Military tactical data exchange network Support developing and documenting Joint Service approaches for integrating weapons into existing TDL environments Support development and documentation of Link 16 J11.X messages within the construct of a Joint Service CM strategy that will maintain interoperability between weapon systems and controllers while supporting a flexible CONEMP

Description: Department: Product Reports to: Director of Product Employment Type: Full-Time, Salaried Exempt Bonus: Eligible Target Start Date: Q4 2026 Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit. This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation. The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done. What You'll Do Lead the Warehouse Solutions Business Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability. Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals. Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business. Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility. Build repeatable team processes that support sustainable growth and reduce reliance on any one individual. Grow Customer and Market Opportunities Identify new markets, product categories, strategic partnerships, and service opportunities. Collaborate with RDC sales representatives on complex opportunities and strategic accounts. Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners. Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy. Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability. Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations. Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities. Manage Products, Vendors, and Projects Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners. Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions. Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution. Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams. Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout. Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes. Evaluate project profitability and identify opportunities to improve financial performance. Build Scalable Operations and Market Presence Maintain accurate CRM data, opportunity reporting, and forecasting. Standardize workflows for inspections, permitting, quoting, project execution, and installation. Improve documentation, internal communication, and cross-functional accountability. Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content. Research warehouse, industrial safety, material-handling, and related technology trends. Lead new service-development initiatives, including RDC's rack inspection program. What Success Looks Like During the first 12 months, the Warehouse Solutions Manager will be expected to help RDC: Develop a three-year Warehouse Solutions growth strategy and establish annual revenue and gross-profit targets. Expand the Warehouse Solutions manufacturer and partner portfolio. Finalize and launch RDC's digital rack inspection platform and related service offering. Build the go-to-market strategy, training materials, and marketing collateral for rack inspections. Participate in hiring and onboarding a Rack Inspection Specialist. Establish team operating procedures, recurring meetings, and performance metrics. Implement a standardized permitting process and project workflow from opportunity through installation. Improve CRM reporting, pipeline visibility, and forecasting accuracy. Benefits and Programs In addition to a competitive compensation package and bonus eligibility, this role participates in RDC's: Vehicle Fleet and Fuel Program Wireless Device and Network Program If you are energized by building teams, developing new business opportunities, and helping customers create safer, more productive warehouse operations, we encourage you to apply. Requirements: What You Bring Strong ability to communicate effectively with customers, manufacturers, vendors, subcontractors, sales teams, and internal operations partners. Experience balancing business development with product implementation, project execution, and customer service. Demonstrated leadership ability, including coaching, mentoring, performance management, and team development. Strong analytical, financial, negotiation, presentation, and problem-solving skills. Experience managing multiple vendors, customer opportunities, and projects at the same time. Ability to make timely, informed decisions even when all information is not available. Ability to read and interpret facility drawings, warehouse layouts, specifications, and related project documentation. Proficiency with CRM platforms and business tools, including Microsoft 365, Excel, Salesforce, ServiceMax, and Teams. Strong organization and time-management skills, including the ability to work effectively while traveling. Curiosity and a commitment to continuous learning in warehouse operations, industrial safety, and material-handling technologies. Ability to travel throughout RDC territories, including occasional overnight travel. Ability to work effectively from an RDC office or home office. Preferred Qualifications Bachelor's degree in Business, Engineering, Supply Chain, Industrial Distribution, or a related field; equivalent experience will be considered. Five or more years of experience in industrial sales, material handling, warehouse systems, capital equipment, or project management. Previous people-leadership or team-management experience. Experience building or significantly growing a product line, territory, business unit, or new market. Experience with warehouse racking, mezzanines, dock equipment, conveyors, safety systems, or industrial facility improvements. Experience managing capital-equipment projects from opportunity development through implementation. Compensation details: 00 Yearly Salary PIebfc4-0406

Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: The Director of Electrical Engineering provides management and strategic leadership for the electrical engineering function. Day-to-day design and design review are handled by Lead Electrical Engineers and Engineers of Record (EORs); the Director operates above, closing gaps in coverage and capability, resolving technical disagreements, performing high-level review of large-dollar and high-risk projects, and setting the overall strategy for how projects are assigned across the team. The Director owns the integrity of the engineering data the team works from and produces, owns how engineering ties into company systems and processes (including Microsoft 365 and the platforms EE interfaces with), and drives the processes, standards, and tools that keep design quality and throughput consistent. This role works closely with manufacturing, mechanical engineering, quality, CAD, sales, and operations leadership to support operational excellence and new product introductions. Key Responsibilities: • Leadership & Management: Lead and manage the electrical engineering function, including staffing, development, performance management, and resource planning. Manage through the Lead EE and EOR structure rather than directing individual designs day to day. • Project Assignment & Strategy: Set the overall strategy for assigning projects across the team, balancing workload, skill development, schedule risk, and project complexity. Make sure the right engineers are on the right projects. • Gap & Escalation Management: Identify and close gaps in coverage, capability, or process. Serve as the final technical decision point on design disagreements, whether between Leads and EORs or across groups and teams (engineering, production, quality, sales), resolving disputes with sound engineering judgment and clear rationale. • High-Level Design Review: Perform executive-level review of large-dollar, high-risk, or strategically significant projects. Routine drawing review and approval remains with Leads and EORs; the Director reviews where cost, risk, or customer exposure warrants it. • Data Integrity: Own the quality and accuracy of engineering data, including drawings, BOMs, design calculators, and project records. Make sure the data the team designs from, and the data flowing to procurement, production, and customers, is correct and current. • Process Development: Drive the development, standardization, and continuous improvement of engineering processes, including design workflows, drawing standards, review and approval procedures, and internal tools. Make sure processes are scalable, repeatable, and support design quality and throughput. • Systems & Process Integration: Own how the electrical engineering function ties into company systems and workflows, including Microsoft 365 and the platforms EE interfaces with across production, procurement, and quality. Make sure engineering data, documents, and handoffs flow cleanly through these systems and drive improvements where the interfaces break down. • Mentorship & Development: Develop Leads and EORs into stronger technical decision-makers. Raise the technical capability of the team through coaching, structured feedback, and clear standards rather than doing the work for them. • Manufacturing & Testing Support: Support manufacturing and test teams on escalated electrical issues that impact safety, quality, uptime, or throughput, including escalations from Factory Witness Tests (FWT) and field validation. • New Product Introduction (NPI): Collaborate with sales, project management, and product development on technical proposals and the transition of new designs from concept through production. • Quality, Safety & Compliance: Make sure all designs comply with applicable codes and standards (NEC, UL, ANSI, IEEE) and company safety policies. Support audits, inspections, and regulatory reviews related to electrical systems. • Cross-Functional Collaboration: Coordinate with production, procurement, quality, mechanical engineering, and project management to align engineering support with operational needs. • Safety: Must comply with the company's safety policies. Qualifications: • Bachelor's degree in Electrical Engineering or a related engineering discipline. • 8+ years of progressive electrical engineering experience in a manufacturing or industrial environment, including experience designing power distribution systems, switchgear, or switchboards.• Prior leadership or management experience overseeing electrical engineering teams. • Strong technical judgment: able to review complex designs at a high level, spot risk, and resolve technical disagreements with authority. • Strong knowledge of applicable electrical codes and standards (NEC, UL, ANSI, IEEE) related to switchgear and switchboard design. • Experience developing and improving engineering processes, standards, and data management practices. • Experience with controls, automation, and industrial control systems is a plus. • Excellent leadership, project management, and problem-solving skills.• Strong communication and interpersonal abilities. Core Competencies: • Team leadership through Leads and EORs• Project assignment and resource strategy• Technical escalation and dispute resolution• High-level design review and risk assessment• Engineering data integrity and management• Process development and standardization• Systems and process integration• Codes, standards, and compliance knowledge• Cross-functional collaboration and communication CompensationThe base pay range for this role is $150,000 - $190,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIbf93ecf5-

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed

Job Description Job Description Overview Principal Data Links and Communications Engineer LOCATION : Hanscom AFB, MA Salary Range : $145-$155,000 annually depending on experience, certifications, and qualifications JOB STATUS: Full-time CLEARANCE : Top Secret/SCI TRAVEL: Limited, as needed Astrion has an exciting opportunity for a Principal Data Links and Communications Engineer for the EPASS Cyber and Networks Directorate (EPASS HN II) contract , supporting the Aerial Networks Division (AFLCMC/HNA) located at Hanscom AFB in Massachusetts . REQUIRED QUALIFICATIONS / SKILLS: Must be a US Citizen Must have and be able to maintain a Top Secret/SCI clearance Knowledge and experience with Link 22 and tatical data links engineering DESIRED QUALIFICATIONS / SKILLS: 5 Years experience in software design and software requirements development Proficiency in C++ an Java Programming languages and development frameworks Proficiency in MBSE modeling, languages, and tools (DODAF, SysML, UML, Cameo) Networking and embedded mission systems experience Familiarity with government acquisition planning, tailoring and documentation (Acquisition Strategy Plan, Statement of Work, System Engineering Plan, User Agreements, Product Roadmap). ADDITIONAL QUALIFICATIONS: Provide knowledge and experience in the development, integration, testing, and deployment of Air Force systems and their associated data links, to include definition of data link interoperability, interfaces, and verification and test assessment requirements. This includes interfacing with the Federal, Department of Defense (DoD), United States Air Force (USAF), United States Army, and Joint communities to ensure the data link communications capability complies with the applicable Federal Aviation Administration, Defense Information Systems Agency (DISA), National Security Agency (NSA), Service Acquisition Executive, Joint Mission Planning System (JMPS), Damage Assessment and Casualty Report business and technical rules. Provide resources with knowledge and experience in Developmental and Operational test and Evaluation at the sub-system and system level. This includes interface with Air Combat Command, Air Force Command and Control Integration Center, Joint Interoperability Test Command, Space and Naval Warfare Systems Command, and all levels of the organizations that develop and manage the C3 and encryption key distribution infrastructure for controlling a networked system, providing technical advice on C4 issues, including pre-launch conditioning and planning, aircraft-weapon pre- and post-release communications, and real-time targeting. The Contractor shall advise and assist the program Chief Engineer, Integrated Product Team (IPT) Leads, Program Managers (PMs), and joint combined test team customers on performance, schedule, and cost issues with respect to planning, communications, and control. The contractor will perform other duties as assigned. The candidate may be called upon for knowledge and experience in the following specific areas: Combat Net Radio (CNR) Test and Demonstration include engineering support for interoperability testing weapon configurations with Threshold and Objective launch platforms/controllers and ground Joint Terminal Attack Controllers over Ultra-High Frequency (UHF) CNR and Link 22 communications. Joint Concept of Employment (CONEMP) Cryptologic Systems Link 16 Networking Interface Control Digitally Aided Close Air Support (DACAS) United States Message Text Format (USMTF) Joint Interoperability of Tactical Command and Control Systems (JINTACCS) RESPONSIBILITIES: Support defining and documenting specifications for network-enabled weapon systems to ensure Link 16 J11.X message interoperability Interface with DoD and non-DoD federal agencies to ensure the data link communications capability complies with the applicable regulations Interface with Air Force, other services and agencies in support of developing communications equipment and managing encryption infrastructure for controlling a networked system Provide technical advice on Command, Control and Communications (C3) issues, including pre-launch conditioning and planning, networked weapons, and real-time targeting Advise and assist the staff Engineers, IPT members, PMs, and test team customers on performance, schedule, and cost issues with respect to planning, communications, and control Support defining and documenting a set of Combat Net Radio (CNR) networking parameter configurations to provide the best balance between flexible implementation of capability and implementation impact on both existing and emerging weapon systems Provide engineering support for interoperability testing weapon configurations over UHF CNR and Link 16 Support developing, documenting, and presenting a Joint Concept of Employment (CONEMP) which is flexible, scalable, and compatible with communications via Military tactical data exchange network Support developing and documenting Joint Service approaches for integrating weapons into existing TDL environments Support development and documentation of Link 16 J11.X messages within the construct of a Joint Service CM strategy that will maintain interoperability between weapon systems and controllers while supporting a flexible CONEMP

Job Description Job Description Job Summary: The Digital & Design Specialist is a creative storyteller, visual brand ambassador, and hands-on marketing professional responsible for bringing the Wycliffe experience to life through compelling design, digital content, photography, video, and member communications. From an eye-catching event promotion to an engaging social media post, polished newsletter, memorable photograph, or digital campaign, this role helps ensure Wycliffe's communications are fresh, engaging, visually consistent, and unmistakably Wycliffe. Working closely with the Director of Membership, Marketing & Communications and departments throughout the Club, the Digital & Design Specialist transforms ideas, events, amenities, programs, and everyday Club moments into creative content that informs, inspires, and connects our members, Team Members, prospective members, and broader community. Success in this role requires more than great design skills. It requires curiosity, creativity, exceptional attention to detail, strong organization, a service mindset, and the ability to manage multiple projects and deadlines while maintaining Wycliffe's brand standards and commitment to excellence. Job Tasks/Duties: Creative Design, Marketing & Brand Design creative, polished, and engaging marketing materials for Club events, dining experiences, golf, athletics, wellness, membership initiatives, Team Member programs, and other Club activities. Create and prepare digital and print collateral, including flyers, menus, invitations, signage, advertisements, presentations, promotional materials, and other branded communications. Support the design, layout, production, and quality control of recurring Club publications and newsletters. Translate concepts and information from Club departments into visually compelling communications that are clear, accurate, engaging, and consistent with the Wycliffe brand. Protect and elevate the Club's visual identity by consistently applying established branding, typography, imagery, messaging, and design standards. Collaborate with internal departments to understand their marketing and communication objectives and recommend creative approaches that strengthen participation and engagement. Prepare and resize creative assets for multiple formats, including email, website, social media, member app, digital signage, presentations, and print. Assist with special campaigns, membership marketing initiatives, employee communications, recruitment marketing, community relations, and other strategic Club projects. Digital Communications & Content: Create engaging digital content that showcases the people, experiences, amenities, programs, traditions, and culture that make Wycliffe unique. Support the Club's social media presence across appropriate platforms by developing graphics, photographs, videos, stories, reels, and other creative content. Maintain and update designated content within the Club's website and member app, ensuring information remains timely, accurate, visually appealing, and relevant. Own the email marketing campaign process, including formatting, design, scheduling, testing, and quality assurance. Responsible for digital signage and other internal communication channels throughout the Club. Monitor emerging digital, social media, graphic design, and marketing trends and recommend creative ideas that may enhance the Club's communications. Review basic engagement analytics and performance data to help identify which content, topics, formats, and communication channels resonate most strongly with audiences. Photography, Video & Storytelling: Capture high-quality photography and video of Club events, amenities, dining experiences, tournaments, programs, Team Members, member experiences, and other activities for marketing and communication purposes. Attend Club events and activities as assigned to capture still photography, candid moments, short-form video, B-roll, interviews, and other storytelling content. Edit and enhance photographs and video content for use across digital and print communications. Help identify authentic stories and moments that showcase the Wycliffe culture and create an emotional connection with members, prospective members, Team Members, and the community. Maintain organized photo, video, design, and creative asset libraries so content can be efficiently located and reused. Coordinate with outside photographers, videographers, printers, marketing partners, and other creative vendors when needed. Collaboration & Execution: Serve as a creative resource for departments throughout the Club while balancing brand consistency, communication priorities, production schedules, and deadlines. Manage multiple simultaneous design and communication projects while maintaining strong attention to detail, quality, accuracy, and timeliness. Proofread and quality-check materials prior to distribution or publication, helping ensure communications are professional and error-free. Build positive working relationships throughout the organization and actively seek information, stories, photographs, and content opportunities across Club operations. Represent Wycliffe professionally when interacting with members, guests, Team Members, vendors, community partners, and other stakeholders. Maintain flexibility in scheduling to support Club events and content needs, which may occasionally include evenings, weekends, or holidays. Perform other duties and creative projects as assigned. Education and Experience Two or more years of experience in graphic design, digital marketing, communications, content creation, or a related creative field preferred. Experience within a private club, luxury hospitality, resort, lifestyle, agency, or other high-touch service environment is preferred but not required. Demonstrated graphic design experience and a strong portfolio showcasing creative work across digital and/or print platforms. Photography, videography, and multimedia content creation experience. Job Knowledge, Core Competencies and Expectations Ability to establish and maintain effective lines of internal and external communication with all levels of staff and business partners. Strong graphic design and visual storytelling skills with creativity and excellent attention to detail. Proficiency in various design tools; including Canva, Adobe and related design tools. Experience with digital publishing, email marketing, social media, content management systems, and marketing platforms. Working knowledge of typography, layout, branding, imagery, and digital and print production. Photography and photo-editing skills; videography and video editing. Ability to transform ideas and information into polished, engaging communications. Strong organizational and project-management skills with the ability to manage competing priorities and deadlines. Excellent written, verbal, interpersonal, and collaborative communication skills. Creative, adaptable, and solutions-focused in a fast-paced environment. Ability to accept creative direction and feedback and make revisions efficiently. Awareness of emerging design, digital marketing, social media, and content trends. Sound judgment, discretion, and commitment to representing Wycliffe's brand, culture, and service standards professionally. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand and lift up to 40 pounds. Must be able to walk and stand for extended periods when photographing, filming, or attending Club events. Must be able to reach, bend, stoop, and lift or carry equipment and materials weighing up to 40 pounds. Repetitive motion is associated with computer entry and graphic design work. Normal hearing and vision ranges, with or without reasonable accommodation, are required to perform the essential functions of the position. Work is performed in both office and Club environments and may occasionally require outdoor activity. Schedule flexibility may be required based upon Club events, programs, deadlines, and communication needs. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Team Members are required to adhere to other job-related duties as requested by their supervisor/manager (within guidelines and compliance with federal and state laws. All job requirements are subject to revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities upon request. Continued employment remains on an "at-will" basis.

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed