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Requisition ID: 7222 Job Title: Senior Software Engineer - Alpharetta, GA Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. For more information, visit . The Role The Senior Software Engineer is a key member of the R&D Engineering team responsible for supporting software development for connected medical devices across the Avanos portfolio, including Specialty Nutrition products for long- and short-term feeding, RF Ablation systems, and Pain Recovery systems. This role focuses on reviewing and interpreting software deliverables from external development partners, supporting system-level documentation, maintaining internal software knowledge of the product, and ensuring software-related documentation is complete, consistent, and traceable throughout the product lifecycle for new and existing products. The Senior Software Engineer will work closely with Systems Engineering, Software/Firmware Engineering, Quality, Regulatory, Verification and Validation, and external CDMO partners to support regulated product development, design controls, and Design History File documentation for both new and existing products. Responsibilities Lead assigned product, subsystem, or component design activities through feasibility, development, verification, validation, design transfer, and commercialization. Interpret, review, and assess software deliverables with CDMOs, external design firms, and other development partners. Develop and maintain system and software documentation, including requirements, architecture descriptions, interface definitions, design descriptions, traceability, and Design History File content. Support requirements management and traceability across system requirements, software requirements, design outputs, risk controls, verification and validation activities. Review software documentation for completeness, consistency, technical accuracy, and alignment with applicable product requirements and development processes. Read and interpret embedded software, firmware, and application-level code to support technical reviews, documentation, troubleshooting, and product knowledge transfer. Support software, system integration, and system-level V&V activities, including review of test protocols, test results, defects, anomalies, and issue resolution. Maintain internal software knowledge of the product, including functionality, architecture, interfaces, dependencies, known limitations, and test coverage. Promote and develop best practices and standards across the software organization Research and evaluate software techniques and technologies against performance requirements for medical device application Support software-related risk management, investigations, design changes, and sustaining engineering activities for commercialized products. Identify documentation gaps, traceability gaps, test coverage gaps, inconsistencies, and technical risks associated with software deliverables. Support design reviews, technical reviews, and cross-functional project meetings by communicating software status, risks, open items, and documentation needs. Support intellectual-property development through design innovation, invention documentation, and technical contributions to patent applications. Qualifications Required Education: Bachelor's degree in software engineering, Computer Engineering, or a related technical discipline. 8-10 years of architecture, technical design and software development experience Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes. Demonstrated competency in understanding and defining the functionality of complex systems and the interactions and dependencies in the HW and SW sub-systems Ability to read and understand embedded code, firmware, application-level code, software architecture diagrams, system diagrams, data flows, and interface documentation. Experience reviewing software requirements, system requirements, design documentation, test documentation, and traceability records. Strong understanding of requirements management and traceability between requirements, design outputs, risk controls, verification testing, and validation evidence. Hands-on experience with secure boot implementation and firmware upgrade mechanisms, including secure and reliable update processes. Strong knowledge of operating-system kernels and bootloaders, including configuration, integration, debugging, and troubleshooting. Strong technical writing skills with the ability to create and review clear, complete, accurate, and well-organized technical documentation. Strong communication skills with the ability to work effectively with internal teams, external development partners, and cross-functional stakeholders. Experience working in a cross-functional, matrixed product-development environment. Position follows a Hybrid Work schedule with the requirement to be onsite Tuesday through Thursday Preferred: MS in Computer Engineering, Computer Science, Electrical Engineering, or related discipline Experience working with regulated products, medical devices, healthcare technology, life sciences products, aerospace, automotive, or other safety-critical systems. Familiarity with medical device software development practices and applicable standards or regulations, such as: ISO 13485, ISO 14971, IEC 62304, IEC 60601, IEC 62366 Cybersecurity guidance for connected medical devices Experience working with CDMOs, external software development or design firms. Experience supporting Design History File documentation for regulated products. Experience supporting software verification, system integration testing, or validation activities. Experience with requirements-management, product-lifecycle-management, or quality-management systems such as Jama, Polarion, Arena, Agile PLM, or similar platforms. Participation in invention disclosures, intellectual-property development, or patent applications The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Job Description Justin Alexander is looking for an Email Manager to lead digital comms across email and partner with our Digital Product & Engineering team to support our websites, driving engagement across both our B2B wholesale and direct-to-consumer channels. This role plays a critical part in delivering thoughtful, timely, and impactful communications that strengthen relationships with our retailer partners while elevating the customer experience for brides. As part of our Marketing team, you'll own the planning, execution, and optimization of email communications while supporting website content and digital campaigns that align with our brand and business objectives. You'll collaborate cross-functionally with teams across Marketing, Digital Product & Engineering, Sales, Customer Experience, and Creative to ensure every touchpoint is cohesive, effective, and delivers measurable results. Reporting to the Director of Digital Marketing & Partnerships, you'll work closely with our Strategy Director, Social Media & Content team, and other key stakeholders to execute integrated campaigns that support our global brands. This position is based at our Springfield, NJ headquarters on a hybrid schedule, with four days per week in the office. What You'll Do Communications Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances Email Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling Develop messaging and evolve formats for email that optimize engagement and drive incremental activity Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments Audit and evolve existing automated flows and build new, complex journeys based on customer behavior Take a data-led approach through Salesforce to identify new opportunities for storytelling, cross-selling, automation, dynamic content, and personalization Manage audience segmentation and list health by region, improving triggers, audience definitions and deliverability Own reporting across the email channel, tracking open rate, click through/click-to-open, revenue/orders influenced, portal activity, and unsubscribe rate, translating insights into recommendations for ongoing strategy Partner with the Director and EU leads to set benchmarks and performance targets, while managing a testing roadmap Partner with the Social Media & Content team to feature relevant content, including ongoing influencer spotlights Lead briefings for designers and the Social Media & Content team, translating campaign goals into clear creative and content direction Stay organized with to ensure cross-functional operational excellence Web Support website optimization initiatives in partnership with the Digital Product & Engineering team, contributing content and copy that improves the consumer journey across key touchpoints Partner with Digital Product & Engineering and Product Teams to develop copy and content that ensures best sellers, new arrivals, and key launches are strategically surfaced and positioned across the website, aligning messaging with merchandising priorities and the broader marketing calendar during key seasonal moments Contribute web copy that supports SEO best practices, ensuring content is optimized for discoverability and organic growth What You'll Bring 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business Proficiency in HubSpot, including campaign management, workflows, and reporting Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows Experience working within Salesforce Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks Ability to think creatively, strategically and technically Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks Clear communicator who can work cross-functionally and translate strategy into execution Comfortable in a fast-paced environment where priorities shift and timelines are tight Compensation & Benefits This role has an anticipated base salary range of $80,000 to $95,000 annually. The final offer will be determined based on experience, skills, and internal benchmarks. Justin Alexander offers a comprehensive benefits package that includes: Health, dental, and vision insurance with ancillary options 401(k) with company match Paid time off (vacation, sick days, holidays) Family Building Benefits Tuition Reimbursement Employee discounts and more

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description Position: Senior UAT Tester Location: McLean, Virginia Duration: Contract Job ID: 180346 Job Overview: The User Acceptance Testing (UAT) Liaison will serve as the primary bridge between business stakeholders, end users, and technical teams to ensure that delivered solutions meet business requirements and are ready for production deployment. This role is responsible for coordinating, planning, and executing UAT activities, facilitating defect triage, and ensuring that user feedback is captured, communicated, and resolved in a timely manner. The ideal candidate will have strong analytical skills, excellent communication abilities, and a solid understanding of software development and testing lifecycles. Responsibilities: Act as the central point of contact between business users, project managers, QA teams, and developers during UAT cycles. Collaborate with business analysts and stakeholders to understand business requirements and translate them into UAT scenarios and test cases. Develop, review, and maintain UAT test plans, test cases, and test scripts to validate end-to-end business processes. Coordinate UAT schedules, test cycles, and resource planning with business and technical teams. Facilitate UAT kick-off meetings, daily stand-ups, and status meetings to track progress and address issues. Guide and support business users in executing test cases, documenting results, and logging defects. Perform hands-on UAT execution when needed, including data setup, test execution, and validation of results. Manage defect triage sessions, prioritize issues, and work with development and QA teams to ensure timely resolution. Track and report UAT metrics, including test coverage, defect trends, and readiness for go-live. Ensure that all UAT deliverables are completed, reviewed, and approved according to project timelines. Document and communicate UAT findings, risks, and recommendations to project leadership and stakeholders. Support go-live readiness activities, including user sign-off, contingency planning, and post-implementation validation. Contribute to continuous improvement of UAT processes, templates, and best practices. Ensure adherence to organizational standards, compliance requirements, and quality assurance guidelines. Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, or a related field, or equivalent work experience. Proven experience in user acceptance testing, business analysis, or QA within software implementation or enhancement projects. Strong understanding of the software development lifecycle (SDLC) and testing methodologies, including UAT best practices. Experience creating UAT test plans, test cases, and test scripts based on business requirements and process flows. Demonstrated ability to work effectively with business stakeholders, end users, and technical teams. Excellent verbal and written communication skills, with the ability to clearly explain issues, risks, and recommendations. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience using test management and defect tracking tools (e.g., JIRA, Azure DevOps, or similar platforms). Ability to manage multiple UAT cycles and priorities in a fast-paced, deadline-driven environment. Comfortable facilitating meetings, workshops, and training sessions with cross-functional teams. Ability to work both independently and collaboratively, taking ownership of UAT deliverables and outcomes. Familiarity with business process documentation, requirements analysis, and change management concepts. Experience in regulated or highly controlled environments is a plus. Relevant certifications in testing, business analysis, or project management (e.g., ISTQB, CBAP, PMP) are a plus. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60- $62/hr The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

Job Description We are partnering with a leading enterprise organization seeking a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst with deep experience across cybersecurity risk, ServiceNow, business analysis, and enterprise GRC processes. This consultant will serve as a bridge between cybersecurity and risk stakeholders, ServiceNow technical teams, and business partners. The role will focus heavily on requirements gathering, platform enhancements, UAT and defect management, release-cycle coordination, and improving workflows supporting cybersecurity risk programs. Location & Schedule: Lake County, 60064 Onsite 40 hours per week No travel required You will support enterprise cybersecurity risk-management workflows built on ServiceNow, partnering with cross-functional teams across Governance, Risk & Compliance (GRC), vendor risk, business continuity, infrastructure, development, and platform ownership. The position is particularly well suited for someone who understands both the business-analysis side of ServiceNow and the mechanics of taking enhancements, incidents, defects, and user stories through testing and the release lifecycle. Key Responsibilities: Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions. Develop business use cases, user stories, process flows, and functional requirements. Manage enhancement requests and translate business needs into actionable development requirements. Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation. Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle. Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes. Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis. Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience. Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes. Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information. Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness. Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation. Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress. Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation. Required Qualifications: 10+ years of experience in cybersecurity risk analysis or a related field. Bachelor's degree in Information Security, Computer Science, IT, Cybersecurity, or a related field, or equivalent experience. Strong ServiceNow knowledge and experience supporting enterprise workflows. Experience with business analysis, including requirements gathering and test-case development. Experience coordinating UAT, testing, defect management, and platform enhancements. Understanding of change-management and release cycles and the ability to follow platform release schedules. Strong analytical, problem-solving, communication, and stakeholder-management skills. Ability to work independently while collaborating effectively across business and technical teams. Nice-to-Have Qualifications: Advanced ServiceNow experience, particularly with GRC, third-party/vendor risk management, or business continuity workflows. ServiceNow Administrator, Developer, Implementer, or related ServiceNow certification. Certified Scrum Master (CSM). PMP, CRISC, CISA, CISM, CISSP, or similar certification. GRC, vendor risk, disaster recovery, or audit experience. Understanding of procurement and risk processes. Knowledge of information-security and risk-control frameworks. Familiarity with ISO 27001, SOC 2, HITRUST, FedRAMP, and ISO 22301. Operational experience with GRC toolsets. What Makes This Role Unique: Combines ServiceNow business analysis with cybersecurity and third-party risk management. Provides ownership across the solution lifecycle, from initial requirements and user stories through testing, defect resolution, release, and ongoing enhancement. Offers significant cross-functional exposure to cybersecurity, risk, compliance, technology, development, infrastructure, and platform teams. Ideal for a curious problem solver who can understand both business needs and ServiceNow capabilities and communicate effectively with technical and non-technical stakeholders. Engagement Details: Contract engagement through December 6, 2027 Potential extension Conversion to a full-time client position is not anticipated at this time. Target start: November 1, 2026 Interview Process: One interview Conducted via Microsoft Teams Interview with the hiring manager Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you bring strong ServiceNow expertise and know how to translate cybersecurity and GRC needs into well-defined requirements, testing strategies, and successful platform enhancements, we encourage you to apply. The client will remain confidential throughout the initial stages of the hiring process.

Job Description Sr. IT Analyst - Manufacturing ERP Support We're seeking to connect a Sr. IT Analyst with a leading company in the manufacturing industry on a full-time, direct-hire basis. This role is fully onsite in Franklin, Indiana, with occasional travel to additional Indiana facilities and Mexico. Applicants must be US citizens or US permanent residents (Green Card holders). Visa sponsorship is not available. As a Sr. IT Analyst, you will have the opportunity to join a collaborative manufacturing IT team and play an important role in supporting plant technology, improving business processes, and preparing for a major SAP implementation. This opportunity is ideal for someone who enjoys working directly with manufacturing teams, solving technical challenges, and expanding their ERP expertise. Key Responsibilities: Support day-to-day ERP operations and provide technical assistance to manufacturing plant personnel. Partner with business stakeholders and IT teams to gather requirements, document processes, and identify system improvements. Participate in ERP implementation activities, including configuration support, functional testing, data migration, and deployment. Troubleshoot end-user technology issues and maintain computers, printers, mobile devices, and other plant hardware. Support production-related systems and help improve manufacturing workflows, system reliability, and user adoption. Collaborate with teams across multiple facilities, including periodic travel to Mexico, to support ERP initiatives and operational needs. Qualifications: Bachelor's degree in Information Technology, Engineering, Manufacturing, Supply Chain, or a related field. Minimum of 2 years of experience working in a manufacturing environment. Understanding of manufacturing operations, production workflows, shop floor processes, and manufacturing execution systems. Experience with IT support, incident management, technical troubleshooting, and cross-functional collaboration. Strong analytical, problem-solving, documentation, and communication skills. SAP S/4HANA, SAP Digital Manufacturing, or automotive manufacturing experience is preferred but not required. Willingness to learn SAP is important. Additional Requirements: This position requires working onsite in Franklin, Indiana, with periodic travel to other Indiana facilities and Mexico. International travel may increase during the planned ERP implementation. Applicants must be US citizens or US permanent residents (Green Card holders). Visa sponsorship is not available. Employment is subject to background screening and drug testing. Medical, Dental, and Vision insurance 401(k) program Target Start Date: November 16, 2026. If this role is an ideal fit for you, we want to hear from you. Refactor Talent is committed to connecting top talent with incredible opportunities. We would like to help you succeed as you navigate your career search. Apply now so that we can take these next steps together.

Job Description Duration: 12 months Job Description: We are seeking an experienced SAP IS-U FI-CA Functional Analyst to support and enhance SAP solutions across utility customer financial and receivables processes. This role is ideal for a candidate who combines deep SAP Contract Accounts Receivable and Payable (FI-CA) expertise with a strong understanding of accounting and financial processes. The analyst will work closely with business stakeholders, Finance, functional teams, and technical resources to resolve complex production issues, deliver enhancements, and translate business and financial requirements into effective SAP solutions. The position will play an important role in supporting SAP production operations while helping improve the stability, efficiency, and effectiveness of our FI-CA capabilities. Responsibilities: Serve as a functional subject-matter expert for SAP IS-U FI-CA / Contract Accounts Receivable and Payable. Provide hands-on functional support for production issues, system enhancements, projects, configuration, and testing. Support key FI-CA processes, including accounts receivable and payable, payments and payment runs, dunning and collections, refund management, security deposits, write-offs, interest, installment plans, clearing and clearing control. Analyze complex production issues and work with functional and technical teams to identify root causes and implement sustainable solutions. Translate financial, accounting, billing, and business requirements into functional designs and SAP configurations. Support high-volume and mass-processing activities within SAP FI-CA. Participate throughout the solution lifecycle, including requirements analysis, design, configuration, testing, defect resolution, implementation, and production support. Partner with business and technology stakeholders to evaluate and prioritize defects, enhancements, and operational needs. Lead and facilitate defect-prioritization discussions, workshops, and working sessions. Clearly communicate complex SAP and financial concepts to both business and technical audiences. Experience: Strong functional experience with SAP FI-CA. In-depth knowledge of SAP FI-CA processes and configuration. Experience with Contract Accounts Receivable and Payable processes. Experience supporting dunning, payments, refunds, and clearing processes. Experience supporting SAP production environments, including complex issue and defect analysis. Strong analytical and problem-solving skills. Ability to translate complex financial or billing requirements into structured SAP solutions. Strong verbal and written communication skills. Ability to collaborate effectively across business, Finance, functional, and technical organizations. Experience managing stakeholders and facilitating cross-functional discussions. SAP IS-U experience and knowledge of integration between FI-CA and related SAP capabilities. Skillsets: Working with SAP accounting and General Ledger-related processes. Understanding and troubleshooting financial code-block mapping. Supporting month-end financial processing and related activities. Evaluating the accounting impact of SAP defects, configuration changes, and enhancements. Partnering effectively with Finance and accounting stakeholders on system-related issues. Education: Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, Business, or a related field. Additional Qualifications: Accounting degree and/or professional accounting certification, such as CPA. Experience with SAP General Ledger and accounting integration. Experience with SAP financial code-block mapping. Experience supporting month-end financial processing. Experience with SAP S/4HANA. SAP HANA reporting experience. Product management experience. Utility industry and SAP IS-U experience. Knowledge of financial controls, audit trails, regulatory or compliance requirements, tax reporting, and data archiving. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. .

Job Description Baer is looking for SAP PP Functional Consultant for a 6-month remote project. Title: SAP PP Functional Consultant Location: Remote (Must be based in US) Duration: 6 months - Occasional onsite visits may be required Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Overview: We are seeking an experienced SAP PP (Production Planning) Functional Consultant to support a client based in Europe. The consultant will lead SAP PP functional activities, optimize manufacturing and production planning processes, and provide expert guidance to the project team. This is a remote, part-time project requiring approximately six months of engagement per year, with occasional onsite travel as needed. Description: Lead SAP PP configuration, implementation, and enhancement activities. Analyze business requirements and translate them into SAP PP functional solutions. Configure production planning, MRP, BOMs, routings, work centers, and production orders. Support production planning, scheduling, capacity planning, and shop-floor processes. Conduct requirements gathering, gap analysis, functional design, and process improvements. Coordinate with cross-functional SAP MM, SD, QM, and CO teams. Support testing, defect resolution, deployment, and user training. Provide functional expertise and guidance to project stakeholders and team members. Requirements: Strong hands-on experience as an SAP PP Functional Consultant. Expertise in SAP PP configuration and manufacturing business processes. Experience with MRP, BOMs, routings, work centers, and production orders. Knowledge of SAP S/4HANA PP and SAP ECC. Experience in implementation, rollout, enhancement, or support projects. Strong skills in requirements gathering, gap analysis, testing, and troubleshooting. Excellent communication and stakeholder management skills. Ability to work remotely with a European-based client and travel onsite occasionally. Company Overview: Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions. Baer is an equal opportunity employer including disability/veteran. ALL OPEN JOBS

Job Description TM Floyd is seeking an experienced Senior Business Analyst (Technology) to support complex enterprise technology initiatives in a large-scale corporate IT environment! We're looking for a senior-level professional who can lead requirements gathering, facilitate stakeholder workshops, coordinate technology projects, and drive testing and implementation efforts from planning through delivery. Must be located in or near Richmond, VA Must be Eligible for direct W-2 employment, with no C2C, subcontracting, or H-1B sponsorship What You'll Do: Lead requirements gathering, workshops, and business process analysis Translate business needs into detailed functional and technical requirements Develop process maps, use cases, test plans, and test scripts Lead or support System Integration Testing (SIT) and User Acceptance Testing (UAT) Coordinate project milestones, deliverables, dependencies, and deadlines Support vendor implementations, system integrations, defect resolution, and change management Collaborate with business stakeholders, IT teams, and third-party vendors to deliver effective technology solutions What We're Looking For: 5+ years of Business Systems Analyst experience in enterprise environments Strong requirements documentation, testing, and project coordination skills Experience with ALM/Quality Center or similar test management tools Exposure to enterprise platforms such as Salesforce, SAP, ServiceNow, or enterprise asset management systems Excellent communication, facilitation, analytical, and problem-solving skills Utility industry experience and familiarity with Agile/Waterfall environments are a plus The Ideal Candidate: The ideal candidate is a Richmond, VA-area Senior Business Systems Analyst with 5+ years of experience supporting complex enterprise technology initiatives, strong requirements gathering and documentation skills, and proven experience leading stakeholder workshops, developing functional specifications, and driving SIT/UAT testing. They should have experience with vendor implementations, system integrations, defect tracking, and project coordination, including managing milestones, risks, and competing priorities. Familiarity with enterprise platforms such as Salesforce, SAP, ServiceNow, or enterprise asset management systems is valuable, along with experience in regulated or utility environments and Agile/Waterfall methodologies. The candidate must be proactive, detail-oriented, comfortable working independently across business and technical teams, and eligible for direct W-2 employment with no C2C, subcontracting, or H-1B sponsorship . Interested or know someone who would be a great fit? Send me a message or share your resume to learn more about this opportunity with TM Floyd!

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria. Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with stakeholders to understand business needs and objectives. Translate business requirements into clear functional specifications. Analyze workflows, processes, and data to identify gaps and improvement areas. Create reports, dashboards, process maps, and other documentation. Support project planning, testing, implementation, and user acceptance testing. Coordinate with technical and cross-functional teams to ensure successful delivery. Track project progress, risks, dependencies, and key performance indicators. Present insights and recommendations to stakeholders. Required Qualifications and Skills: 2+ years of experience as a Business Analyst or in a similar role. Strong analytical, problem-solving, and communication skills. Experience with requirement-gathering and process-mapping techniques. Ability to work with cross-functional teams and manage multiple priorities. Strong attention to detail and documentation skills. Knowledge of Agile or Scrum methodologies is an advantage. Perks of Freelancing With Turing: Work at the forefront of AI applications in accounting and finance. Fully remote and flexible work environment. Opportunity to collaborate on high-impact projects with global reach. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Duration: 16 weeks.

Job Description Job Description Scrum Master cum Quality Engineering (QE) Lead Location: Piscatway, NJ (Hybrid) Position type: W2 contract Job Summary We are seeking an experienced Scrum Master cum QE Lead to facilitate Agile delivery while leading quality engineering and testing practices across software development projects. This role combines Scrum leadership, team coordination, process improvement, test strategy, automation, and quality governance. The ideal candidate will have strong experience in Agile/Scrum methodologies, software testing, test automation, CI/CD, and stakeholder management. The person will work closely with Product Owners, developers, business stakeholders, DevOps, and other teams to ensure predictable delivery of high-quality software. Key Responsibilities Scrum Master Responsibilities Facilitate Scrum ceremonies, including: Daily stand-ups Sprint planning Sprint reviews/demos Sprint retrospectives Backlog refinement sessions QE Lead Responsibilities Define and implement the overall quality engineering and testing strategy. Lead QA/QE activities across the complete software development lifecycle. Review business and technical requirements to ensure testability, completeness, and clarity. Develop test plans, test scenarios, test cases, and acceptance criteria in collaboration with the team. Lead functional, integration, system, regression, exploratory, usability, and end-to-end testing. Establish and maintain test automation frameworks and standards. Identify suitable opportunities for automation and improve test coverage. Review automated test scripts and ensure code quality, maintainability, and reliability. Integrate automated tests into CI/CD pipelines. Monitor test execution results, defect trends, test coverage, and release quality metrics. Lead defect triage, root-cause analysis, and resolution tracking. Ensure defects are properly documented, prioritized, assigned, and closed. Partner with developers to promote shift-left testing and early defect prevention. Support performance, security, API, database, and compatibility testing as required. Define and maintain quality gates for builds and releases. Coordinate User Acceptance Testing and production validation activities. Provide release-readiness recommendations based on quality metrics and risk assessment. Ensure adherence to organizational QA standards, processes, and compliance requirements. Mentor QA engineers and promote knowledge sharing within the team. Continuously improve testing processes, tools, automation, and engineering practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 5-10 years of experience in software quality assurance, quality engineering, or software testing. 2+ years of experience as a Scrum Master or Agile Delivery Lead. Strong hands-on experience with Agile/Scrum methodologies. Experience leading cross-functional software development teams. Strong knowledge of software testing methodologies and quality engineering practices. Experience in both manual and automated testing. Hands-on experience with automation tools such as: Selenium, Cypress, Playwright, Appium, Rest Assured, Postman/Newman, Experience with API, web, mobile, integration, and regression testing. Experience with defect management tools such as Jira, Azure DevOps, or similar platforms. Experience with test management tools such as Zephyr, Xray, TestRail, or equivalent. Working knowledge of CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure Pipelines. Good understanding of Git and source-code management practices. Experience with SQL and database validation. Understanding of Agile metrics, test metrics, and release management. Excellent communication, facilitation, leadership, and stakeholder-management skills. Strong analytical, problem-solving, and decision-making abilities.

Job Description Job Description We have an immediate opportunity with one of our direct clients. Please find the job description below and if you are interested, please share below details: Updated Resume Best contact number: Work Authorization: Hourly Payrate expected (W2): Shift Preferred: Month & Day of birth (MM/DD): Present Location & Zip-code: Job Title: Test Technician - Intermediate Location - Austin, TX Duration: 12 months Shift 1: (Monday Friday) Regular days 8AM to 5PM OR Shift 2: (Monday Friday) Second shift 12PM to 9PM JOB DUTIES: The candidate will configure and maintain test hardware and infrastructure across server systems. Must keep systems running, up to date, swap out processors and other hardware as the need arises, and keep hardware and validation infrastructure test-ready in all other ways, in support of client roadmap schedules. Sense of urgency is a must. Must be able to multi-task under high pressure situations in order to meet deadlines. EXPERIENCE AND EDUCATION: 3 or more years of PC Validation experience. MS and Linux OS Knowledge (install, configure, test). Must be comfortable with linux command line. Strong problem solving (regression) skills. Strong teamwork and communication skills. Leadership skills and able to manage project functional issues. PC Architecture and peripheral knowledge. 4+ PC validation /testing experience with good analytical and troubleshooting skills. PC x86 Architecture experience System level knowledge of the following subsystems: Memory, PC Buses (PC1-E, USB, SATA, Ethernet, Processor, Chipset). Preferred OS requirements install, set-up, configure and troubleshoot: MS Windows OS, Linux OS. X86 SW exp. configure and change. BIOS settings: install and configure device drivers: install and set up applications. PC Hardware set up and configuration install and configure processors, hard drives, network cards, memory etc. Preferred experience in multiprocessors platforms (workstations, servers etc). Read and follow technical instructions. Enthusiastically work with others, display team spirit and support group decisions. Able to clearly communicate in written English (email, submit issues and document test results). Good organizational skills plan, prioritize and manage assigned workload; can efficiently execute multiple projects at the same time. Quick learner able to pick up and learn new concepts, applications and operating system in a short period of time

Job Description Job Description Job Overview: Pay Range: $50.00hr - $55.00hr Requirement/Must Have: Strong Computer System Validation experience. Hands-on experience in regulated pharmaceutical or life sciences environments. Experience with validation lifecycle documentation. Strong understanding of manufacturing execution and shop-floor processes. Knowledge of labeling systems and related validation requirements. Experience supporting manufacturing applications. Expertise in IQ/OQ/PQ execution. Experience with risk-based validation approach. Experience with traceability management. Experience with defect management and test coordination. Knowledge of GxP compliance. Knowledge of FDA 21 CFR Part 11. Knowledge of GAMP5. Knowledge of Data Integrity principles (ALCOA+). Experience with Change Control and CAPA processes. Strong verbal and written communication skills. Ability to communicate effectively with stakeholders. Experience working in global delivery models. Responsibilities: Lead and execute Computer System Validation activities for GxP-regulated applications. Develop and review validation deliverables including Validation Plans, Risk Assessments, and User Requirement Specifications (URS). Develop and review Functional Specifications, IQ/OQ/PQ Protocols, Traceability Matrices, and Validation Summary Reports. Support validation of manufacturing and labeling systems. Perform impact assessments, change control assessments, and periodic reviews. Collaborate with Quality, Manufacturing, Regulatory, Business, and IT teams. Ensure compliance with FDA, GAMP5, 21 CFR Part 11, Annex 11, and applicable regulatory requirements. Coordinate testing activities and review test evidence. Support audits, inspections, and compliance initiatives. Provide validation guidance throughout system implementation and enhancement projects. Nice to Have: Experience with MES systems (Werum PAS-X, Syncade, etc.). Experience with labeling platforms (Loftware, NiceLabel, Bartender). Experience with SAP and manufacturing integrations. Agile delivery experience. Audit and inspection support experience. Skills: Computer System Validation (CSV). GxP Systems & Compliance. Manufacturing Domain Knowledge. Labeling Systems Knowledge. Validation Testing (IQ/OQ/PQ). Validation Documentation. FDA 21 CFR Part 11. GAMP5. Risk Assessment. Change Control. Stakeholder Management. Audit & Inspection Support. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description This position requires an in-person interview in Albany, NY Requested Qualifications 84 months of experience working on complex projects involving multiple stakeholders, cross-functional teams, integrated systems or applications, formal project governance, and multiple testing phases. Experience must include two (2) or more years in a leadership role as a Testing Analyst that includes preparing documentation, reviews, and approvals of test results from key stakeholders using industry standard methods. 84 months of client focused quality assurance managing testing across multiple enterprise level projects that are mission-critical, highly visible to executive leadership or external stakeholders, have significant organizational or public impact, involve multiple business units or agencies, and require coordination across with complex functional domains, within a matrix organization. 60 months of experience developing test plans, test cases, tracking defects and developing automated tests, preferably in a software development environment. 60 months of experience with tools such as Jira, Jira-related plug-ins or Application Lifecycle Management/Quality Center as the defect tracking and test planning tools. 60 months of experience with configuring automated testing using tools such as Selenium or Katalon Studio or related tools. 36 months of experience leading and managing functional test planning and test execution activities with a focus on Health and Human Service domain. Bachelor's Degree with coursework in Information Technology or related fields. Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.

Job Description Job Description Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Onsite 5 days/week) Employment Type: Long term contract Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key Responsibilities: Strategic Delivery: Lead the end-to-end delivery of ServiceNow engagements, managing scope, schedule, budget, and governance for parallel workstreams. Stakeholder Management: Act as the primary point of contact for project leadership, facilitating workshops, steering committee meetings, and regular status reporting. Compliance & Governance: Ensure all platform configurations and architectural decisions adhere to FedRAMP security standards and public sector regulatory requirements. Methodology Leadership: Apply NowCreate or similar Agile/Scrum methodologies to drive successful outcomes, managing sprint planning, backlogs, and RIDAC (Risks, Issues, Decisions, Action Items, and Changes) logs. Cross-Functional Orchestration: Coordinate between Business Analysts, Developers, and Architects to translate complex business requirements into scalable technical solutions. Quality Assurance: Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ensure high adoption rates and client satisfaction. Required Qualifications: Experience: 8+ years of progressive experience in professional services or IT consulting, with at least 5 years specifically dedicated to leading ServiceNow implementations. Technical Depth: Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM). Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Preferred Qualifications: Public Sector Knowledge: Demonstrated experience working with state or local government entities, specifically within a FedRAMP or similarly secured cloud environment. Certifications (Highly Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Project Management Professional (PMP) or PRINCE2 Certified Scrum Master (CSM) ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full-time. Exceptional communication and negotiation skills, with the ability to manage expectations in a sensitive, high-stakes environment. A "hands-on" leadership style with the ability to troubleshoot delivery roadblocks and mentor junior team members.