8 jobs found

Job Description Who we are SMBHD is a Chicago Salesforce consulting firm built for small and mid-market businesses, and we are growing fast: about 30 people, two AppExchange apps, more work booked than people to do it, and deep work in Sales Cloud, Service Cloud, Field Service, Experience Cloud, and integrations. We deliver in pods of three to four engineers that own a client engagement end to end. This year we rebuilt delivery around AI. Our engineers direct AI to produce most of the configuration and code, then spend their time where it matters: understanding the client, designing the right solution, and driving adoption. The role Internally we call this role Process Forward Engineer, and PFEs are how we deliver. You run discovery with the client, design the solution, direct the build, run the training, and own the outcome. There is no analyst upstream of you gathering requirements and no developer downstream of you building what you scoped. You do the whole thing, with AI doing the heavy production and an Analyst on your pod picking up the last mile. You work across two to four engagements at a time. Sometimes you are the lead on a project, sometimes you are working alongside a pod teammate on a bigger one. We are hiring at two levels: Process Forward Engineer: you have delivered Salesforce solutions and can own a workstream or a smaller project on your own Senior Process Forward Engineer: you have led multiple implementations from discovery through go-live and can run a strategic engagement, mentor a PFE, and shape how a pod works What you will do Run discovery sessions and workshops with client stakeholders and turn messy business problems into clean, buildable solutions Design and deliver solutions on the platform: Flow, Agentforce, configuration, and code where it earns its place Direct AI to produce the build, then read, test, and own every line of it Design integrations between Salesforce and client systems and own data migrations Deliver training and drive adoption so clients use what you built Demo your own work every week, internally first, then to the client Scope and estimate new work as engagements grow Bring what you learn in the field back into how we deliver Who you are You know Salesforce well: the data model, automation, security, reporting, and where the platform pushes back You can read code and direct someone (or something) to write it. You do not have to be the person typing Apex all day You are as comfortable in front of a VP explaining a design as you are in Setup building it You use AI every day already and you are looking for a firm that takes that seriously You want ownership. Handoffs frustrate you You want to grow with a company, not pass through one What we need from you PFE: 2 to 5 years delivering Salesforce solutions. Senior PFE: 5+ years and you have led implementations end to end Bachelor's degree in computer science, MIS, business, or a related field Hands-on Flow and declarative configuration; working knowledge of Apex and LWC (reading and directing it, not necessarily writing it) Experience leading client-facing discovery and requirements sessions Integration and data migration experience (REST APIs, middleware, data loading) Clear communication with technical and business audiences Based in the Chicago area and able to work from our office Nice to have Salesforce certifications (Admin, App Builder, PD1, cloud certs) Agentforce, Einstein, or other Salesforce AI experience Prompt engineering, agents, or LLM application work Field Service, Experience Cloud, or Revenue Cloud depth Construction, engineering, manufacturing, or professional services clients Benefits Medical, dental, vision, and disability insurance 401(k) with 6% match, no vesting period Flexible schedule Certification support and paid learning time A team that ships, not just advises Our core values Get S &% Done Be Smart and Ambitious Be Compassionate Towards Everyone Come to Work Positive and Excited Be Collaborative with Sharp Elbows Own It and Make It Great

Everpure, Inc. (Everpure Data) is seeking a Forward Deployed Engineer focused on Portworx to help clients run stateful workloads reliably on Kubernetes. In this client-facing role, you'll design and implement Portworx-based storage architectures across AWS, Azure, or GCP, enabling backup, DR, and high availability for critical data services. You'll work side by side with client teams, troubleshooting complex distributed systems, automating deployments with IaC and CI/CD, and integrating Portworx into broader data and analytics platforms. At Everpure, you'll join a collaborative, learning-focused culture that values experimentation, knowledge sharing, and sustainable high performance. Expect challenging data problems, modern tooling, flexible work, and real influence on how organizations use data and AI. Responsibilities Design, deploy, and manage Portworx-based Kubernetes storage solutions for client environments Work directly with client engineering teams to understand requirements and translate them into scalable architectures Implement data services including backup, DR, migration, and high availability for containerized workloads Automate deployment, monitoring, and maintenance using infrastructure-as-code and CI/CD pipelines Troubleshoot complex distributed systems issues across Kubernetes, storage, and cloud infrastructure Collaborate with Everpure data engineers and architects to integrate Portworx with broader data platforms Create technical documentation, runbooks, and architecture diagrams for client solutions Conduct performance tuning, capacity planning, and resilience testing for stateful workloads Support client teams with knowledge transfer, training, and best practices on Portworx and Kubernetes Contribute feedback to improve Everpure's delivery frameworks, tooling, and reusable solution assets Required Skills Kubernetes administration and operations Portworx or equivalent container storage platform Docker and containerization fundamentals Cloud platforms (AWS, Azure, or GCP) Linux systems administration and shell scripting Infrastructure-as-code (Terraform, Helm, or similar) CI/CD pipelines (e.g., Git Hub Actions, Git Lab CI, Jenkins) Networking, storage, and distributed systems concepts Monitoring and logging (Prometheus, Grafana, ELK, or similar) Backup, DR, and high availability design for stateful services

Job Description Job Description: Company Description ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management Compliance Business Process IT Effectiveness Engineering Environmental Sustainability Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at Description ProSidian seeks a Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) for Program Support on a SCA - Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast South Atlantic CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast South Atlantic CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) The Administrative Specialist II role(s) are located in the Southeast South Atlantic CONUS Region, at or near Aiken, South Carolina, Initially identified Work Site Address (Working On-Site (Client Site) Address: 121 Richland Ave E, Aiken, SC 29801, USA JOB OVERVIEW Provide services and support as a Information Technology (IT) Coordinator ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focusses on Human Capital Project Management Engineering Environmental Compliance Risk Management IT Effectiveness Business Process Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract DEM000068 Generally Located In Aiken, South Carolina and across the Southeast South Atlantic CONUS Region (Of Country/World) Working On-Site (Client Site). Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support. RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition. Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date. Works with users to determine the appropriate PC configuration to meet their needs. Resolves issues between users and PC vendor (s). Performs inventory of PCs to verify appropriate repurpose. Acts as interface between user, M&O contractor and vendor for all printer repairs. Monitors all printer repair orders to ensure work is done in a timely manner. Continuously works to improve the PC, printer and mobile device processes. Prepares reports documenting PC lease and printer repair statistics. Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones). Works with wireless vendor to resolve mobile device issues. May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues. May serve as first level technical support for assigned business systems applications. Stays current with system information, changes and updates. Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Qualifications Desired Qualifications For Information Technology (IT) Coordinator Information Technology Coordination Candidates: Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup Education / Experience Requirements / Qualifications Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work. Must be a US Citizen. Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup This position aligns with functional and technical requirements in the Nuclear And Environmental Management Sector and Information Technology (IT) Coordinator Candidates principally support Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities. PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training Competencies Required Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement Ancillary Details Of The Roles SRMC Job Grade: 63 FLSA: SOP AAP Code: Blank/not provided COCS: Blank/not provided Date Revised: 9.3.2020 Client preferred qualifications: Knowledgeable on PC hardware and software implementation and configuration. Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.). Strong oral and written communications skills. Customer oriented. Other Details Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training. And Environmental Management Additional Information Our Corporate Benefits Policy and Philosophy ProSidian's Corporate Benefits Policy and Philosophy highlight the company's support for Eligible Employees through health, financial, work-life, and professional development benefits. Depending on employment type, location, role, client, laws, and plan terms, offerings include medical, dental, vision coverage; assistance programs; paid time off; insurance; retirement plans; flexible spending; education opportunities; recognition bonuses; discounts; and flexible work arrangements. These promote wellness, financial stability, ongoing learning, and work-life balance. ProSidian administers these benefits in line with legal, regulatory, contract, insurance, and business standards, with detailed plan documents. This creates a competitive, sustainable environment for employee growth, contribution, and shared success. Learn More At ProSidian's Employee Benefits Program Is Designed Around Four Core Priorities . click apply for full job details

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You & the Role Zipline is looking for Forward Deployed AI Engineers who will be at the forefront of bringing GenAI into one of the most complex real-world logistics systems in the world. We operate across software, hardware, aviation, robotics, healthcare, commerce, and field operations, which means the work is practical, high-stakes, and directly tied to production outcomes. This role is similar to being a hands-on AI startup CTO inside Zipline: you report directly to the Head of Operations, work in a small team, own delivery of important projects, move quickly from problem discovery to shipped product, and partner directly with users. The impact will come less from demos and more from systems that are adopted, trusted, and used in daily operations. What You'll Do Forward Deployed AI Engineers work directly with Zipline teams to own GenAI strategy and implementation for high-impact operational workflows and teams. On a daily basis, you will build end-to-end AI tools, take them to production, and solve real-world problems across aviation, logistics, fulfillment, maintenance, customer operations, and commercial teams. You will work closely with operators, engineers, product teams, and business leaders to understand user needs, define the right technical approach, and implement solutions that improve how Zipline runs. You will also bring learnings from the field back into Zipline's broader AI tooling, platforms, and best practices. What You'll Bring We value past experience building things that work. We do not need specific degrees; we need results. Make sure your resume highlights what you have built, shipped, automated, scaled, or made real. It matters less where, when, or for whom you built it; what matters is that it was useful, ambitious, technically strong, and cool. We value an engineering mindset focused on delivering production AI systems, not academic benchmarks. You should have experience building with LLMs, data processing pipelines, and analytics tools, and you should be comfortable decomposing messy business problems into reliable technical workflows. We require past experience building GenAI solutions, a strong understanding of the AI landscape, and a solid foundation in machine learning basics such as evaluation, training concepts, and problem decomposition. You should be a strong coder, with proficiency in Python, TypeScript/JavaScript, Java, C++, or similar languages. You should be comfortable collaborating with technical and non-technical teammates, working in dynamic environments, and iterating directly with users. Ability and interest in traveling to Zipline sites as needed is helpful up to 50% depending on the organization you'll be deployed into. WHAT ELSE YOU NEED TO KNOW This will be an in-office role based out of our South San Francisco HQ. Must be able to travel up to 50% of the time either to our HQ or into the Field. The starting cash range for this role is $112,500 - $300,000 ; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Information Security Specialist Officer, Technical Lead, AWS Security • RMF & ATO • NIST 800-53 • Cloud Application Security Clearance: Active CBP, DHS, or Top Secret Clearance required Work Arrangement: Hybrid - onsite 3 days/week during standard business hours in Ashburn, VA About the Role Dev Technology Group is seeking a Senior Information Security Specialist to lead and develop a mid-sized team of ISSOs supporting the security, compliance, and authorization of mission-critical federal applications and information systems hosted in AWS. This is a hands-on technical leadership role combining people leadership, federal cybersecurity expertise, and direct collaboration with government and technical stakeholders. You will mentor junior and mid-level ISSOs while partnering with system owners, developers, architects, cloud/infrastructure engineers, security professionals, and government stakeholders throughout the system development lifecycle. You will provide practical security guidance for AWS-hosted applications, lead Risk Management Framework (RMF) and Authority to Operate (ATO) activities, oversee vulnerability management and continuous monitoring, and translate federal cybersecurity requirements into actionable guidance for technical teams. What You'll Do Lead, mentor, and develop a team of ISSOs by establishing priorities, providing technical direction and coaching, and promoting accountability and consistent security practices. Lead and oversee RMF, ATO, security authorization, compliance, vulnerability management, and continuous monitoring activities across a portfolio of federal systems and applications. Partner with ISSMs, system owners, assessors, developers, architects, engineers, and government stakeholders to maintain authorizations, identify risks, and address security requirements. Lead vulnerability management efforts, prioritizing remediation, developing mitigation strategies, and tracking corrective actions through resolution. Develop, assess, document, and support implementation of security controls aligned with FISMA, NIST 800-53, DHS, and client requirements . Prepare and maintain security and authorization documentation, including SSPs, ISAs, audit artifacts, and RMF documentation . Provide cybersecurity guidance for applications and systems deployed in AWS and integrate security throughout the software development lifecycle. Validate security implementation through technical reviews, discussions, interviews, assessments, and tabletop exercises. Support security audits, assessments, compliance reviews, and reviews of information systems and network connections. Interpret federal and client security policies and translate requirements into practical guidance for technical and development teams. Identify and escalate security risks, communicate priorities and remediation status, and provide clear visibility to Dev Technology leadership and government stakeholders. Develop and present security metrics, status reports, risk assessments, and executive briefings . Establish and improve security processes, procedures, templates, dashboards, and workflows to improve consistency, accountability, and efficiency across the ISSO team. Build trusted relationships with government clients through proactive communication, collaboration, and face-to-face engagement. Required Education, Experience & Skills Bachelor's degree and 7+ years of experience securing federal information systems. Demonstrated experience leading and mentoring information security professionals , including junior and mid-level ISSOs. Experience leading cybersecurity activities in a federal government client environment and working directly with government stakeholders.' Strong working knowledge of NIST Risk Management Framework (RMF) and experience supporting federal systems through security authorization and ATO activities . Experience developing, implementing, assessing, or documenting security controls aligned with FISMA and NIST 800-53 . Experience with vulnerability management, continuous monitoring, security assessments, audits, or compliance reviews for federal systems. Experience providing cybersecurity guidance for AWS-hosted applications and systems . Strong understanding of modern information systems and their technical security considerations. Ability to work effectively with developers, architects, engineers, government stakeholders, and technical and non-technical audiences. Strong written and verbal communication skills, including the ability to communicate security risks and technical findings and develop/present security documentation and executive briefings. Ability to establish priorities, manage competing demands, independently manage security activities, and escalate issues appropriately. Proactive, solutions-oriented approach to identifying risks and improving security practices. Current CBP, DHS, or Top Secret Clearance. Ability to work onsite 3 days per week in Ashburn, VA during standard business hours. Cybersecurity certification such as CISSP, CISM, GIAC, Security+, or another recognized cybersecurity certification. Preferred Education, Experience & Skills Experience developing or supporting RMF and authorization artifacts, including SSPs, ISAs, PTAs, ATTs, POA&Ms , and related documentation. Experience partnering with application development, cloud engineering, and DevSecOps teams to integrate security throughout the SDLC. Experience working in an Agile software development environment using Jira or similar platforms. Experience with GRC tools such as CSAM or similar platforms supporting authorization, compliance, vulnerability management, and security activities. Understanding of AI concepts and practical applications of AI for cybersecurity operations, risk analysis, compliance, or security program management. Our estimated salary range for this position is $88,000 - $ 150,000. This presented salary range is not a guarantee of compensation or salary. Offered salary is based on experience, geographic location, and possibly contractual requirements as appropriate to the role. Salary could fall outside of this range. Who We Are Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client's missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management. As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy: Generous and flexible time-off policy Flexible work schedules and telework options, including remote work availability for eligible projects Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more 401K matching with a 5% matching contribution Regular team and company social events including our annual party, happy hours, fitness challenges, and more A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts To learn more about working at Dev Technology, visit Working At Dev Technology Group Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.