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Senior Lead Systems Engineer, AI & Automation
Braze Austin, Texas
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Senior Lead Systems Engineer who's passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you'll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service. You'll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You'll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience. This role goes beyond traditional system engineering. We're looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You'll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively. You'll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences. If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we'd love to meet you. You'll lead initiatives that shape the future of enterprise technology at Braze, including: Enterprise Automation & AI: Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity Enterprise Integrations: Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences Conversational IT & Self-Service: Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction Enterprise Platform Architecture: Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind AI Platform Enablement: Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption Automation & Developer Experience: Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms Governance & Operational Excellence: Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards Innovation & Emerging Technology: Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation Strategy & Technical Leadership: Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices WHO YOU ARE 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments Strong software engineering background with experience building APIs, integrations, automation, or platform services Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions Passionate about leveraging AI, automation, and software engineering to solve operational challenges Curious, collaborative, and motivated by continuous improvement and thoughtful systems design Bonus: Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms Experience with Terraform, Infrastructure as Code, or cloud automation tooling Experience with event-driven architectures, message queues, or serverless technologies Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs Familiarity with cloud platforms such as AWS, GCP, or Azure Experience building internal developer platforms or enterprise integration frameworks Experience supporting high-growth SaaS organizations with complex enterprise technology environments For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $164,000/year with an expected On Target Earnings (OTE) between $115,000 and $182,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models . click apply for full job details
10/24/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Senior Lead Systems Engineer who's passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you'll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service. You'll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems. You'll partner closely with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience. This role goes beyond traditional system engineering. We're looking for someone who enjoys solving business problems through software, APIs, automation, and AI. You'll help shape our long-term strategy around enterprise integrations, intelligent workflows, and agentic experiences that enable employees to get work done faster and more intuitively. You'll be part of a team that values reliability, resiliency, scalability, extensibility, and thoughtful engineering. We operate with a shared sense of ownership, continuously look for opportunities to automate manual work, and embrace emerging technologies that allow us to scale efficiently while delivering exceptional internal experiences. If you enjoy designing enterprise architecture, building integrations, and leveraging AI to modernize how organizations operate, we'd love to meet you. You'll lead initiatives that shape the future of enterprise technology at Braze, including: Enterprise Automation & AI: Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity Enterprise Integrations: Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences Conversational IT & Self-Service: Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction Enterprise Platform Architecture: Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind AI Platform Enablement: Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption Automation & Developer Experience: Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms Governance & Operational Excellence: Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards Innovation & Emerging Technology: Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation Strategy & Technical Leadership: Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices WHO YOU ARE 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments Strong software engineering background with experience building APIs, integrations, automation, or platform services Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions Passionate about leveraging AI, automation, and software engineering to solve operational challenges Curious, collaborative, and motivated by continuous improvement and thoughtful systems design Bonus: Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms Experience with Terraform, Infrastructure as Code, or cloud automation tooling Experience with event-driven architectures, message queues, or serverless technologies Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs Familiarity with cloud platforms such as AWS, GCP, or Azure Experience building internal developer platforms or enterprise integration frameworks Experience supporting high-growth SaaS organizations with complex enterprise technology environments For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,000 and $164,000/year with an expected On Target Earnings (OTE) between $115,000 and $182,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models . click apply for full job details
Network Architect SME
JCS Solutions LLC Fort Belvoir, Virginia
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a highly skilled and experienced Senior Network Architect to lead the design, implementation, and optimization of our enterprise application delivery and DDI (DNS, DHCP, and IPAM) infrastructure. The ideal candidate will have deep, hands-on expertise with F5 technologies and Infoblox, ensuring highly available, secure, and scalable application delivery models across the enterprise network in support of critical mission requirements that enhance the reliability and security of Department of War (DoW) networks and systems. Acting as the technical lead for this initiative, you will architect and deploy network solutions utilizing F5 and Infoblox technologies in concert to provide intelligent and scalable global server load balancing (GSLB), secure DNS solutions, and enterprise IP address management across our customer's rapidly evolving hybrid multi-cloud environment. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Application Delivery Architecture - Design, deploy, and manage advanced application delivery models ensuring high availability, optimal performance, and security for mission-critical enterprise applications. F5 Infrastructure Management - Architect and maintain F5 BIG-IP solutions, with a heavy focus on Local Traffic Manager (LTM) and Global Traffic Manager (GTM) for intelligent local and global load balancing. Enterprise DDI Administration - Lead the engineering, deployment, and administration of enterprise-class DDI infrastructure utilizing Infoblox technology (DNS, DHCP, and IP Address Management). Cross-Functional Collaboration - Work closely with application developers, cybersecurity teams, and systems engineers to translate application requirements into resilient, highly available network architectures Troubleshooting & Optimization - Perform advanced network troubleshooting, traffic analysis, packet capture, and performance tuning for complex application delivery workflows. Documentation & Standards - Develop and maintain comprehensive architectural documentation, standard operating procedures, and technical blueprints. Compliance & Documentation: Ensure all tools comply with DoW STIGs and IL5/IL6/IL7 protocols; develop and maintain architectural documentation and compliance traceability. What you will bring: Bachelor's degree in Computer Science, Information Technology, or a related technical discipline & 12+ years' experience. Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required. Cisco CCNA Certification (CCNP or CCIE Preferred). Minimum of 8-10 years of progressive experience in network engineering and architecture, with a dedicated focus on application delivery networks (ADN). Deep, demonstrable expertise in F5 BIG-IP platforms, specifically configuring, upgrading, and migrating LTM and GTM/F5 DNS environments. Infoblox / DDI Mastery: Extensive experience designing and operating enterprise-class Infoblox DDI environments, including Grid architecture and seamless IPAM integration. Core Networking: Mastery of OSI model layers 2-7, TCP/IP, routing protocols (e.g., BGP, OSPF), and solid experience with SSL/TLS offloading and certificate management. Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams. Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks. Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals. United States Citizenship is required. Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire. How you will wow us: Automation Skills Experience with network automation and orchestration tools (e.g., Ansible, Python, Terraform, or F5 AS3) is highly desired. Certifications: F5 Certified Technology Specialist (F5-CTS) or Solution Expert (F5-CSE), and Infoblox Core DDI certifications are strongly preferred. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $135,000.00 - $173,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR PGIkdaeuSJ
10/23/2026
Full time
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a highly skilled and experienced Senior Network Architect to lead the design, implementation, and optimization of our enterprise application delivery and DDI (DNS, DHCP, and IPAM) infrastructure. The ideal candidate will have deep, hands-on expertise with F5 technologies and Infoblox, ensuring highly available, secure, and scalable application delivery models across the enterprise network in support of critical mission requirements that enhance the reliability and security of Department of War (DoW) networks and systems. Acting as the technical lead for this initiative, you will architect and deploy network solutions utilizing F5 and Infoblox technologies in concert to provide intelligent and scalable global server load balancing (GSLB), secure DNS solutions, and enterprise IP address management across our customer's rapidly evolving hybrid multi-cloud environment. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Application Delivery Architecture - Design, deploy, and manage advanced application delivery models ensuring high availability, optimal performance, and security for mission-critical enterprise applications. F5 Infrastructure Management - Architect and maintain F5 BIG-IP solutions, with a heavy focus on Local Traffic Manager (LTM) and Global Traffic Manager (GTM) for intelligent local and global load balancing. Enterprise DDI Administration - Lead the engineering, deployment, and administration of enterprise-class DDI infrastructure utilizing Infoblox technology (DNS, DHCP, and IP Address Management). Cross-Functional Collaboration - Work closely with application developers, cybersecurity teams, and systems engineers to translate application requirements into resilient, highly available network architectures Troubleshooting & Optimization - Perform advanced network troubleshooting, traffic analysis, packet capture, and performance tuning for complex application delivery workflows. Documentation & Standards - Develop and maintain comprehensive architectural documentation, standard operating procedures, and technical blueprints. Compliance & Documentation: Ensure all tools comply with DoW STIGs and IL5/IL6/IL7 protocols; develop and maintain architectural documentation and compliance traceability. What you will bring: Bachelor's degree in Computer Science, Information Technology, or a related technical discipline & 12+ years' experience. Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required. Cisco CCNA Certification (CCNP or CCIE Preferred). Minimum of 8-10 years of progressive experience in network engineering and architecture, with a dedicated focus on application delivery networks (ADN). Deep, demonstrable expertise in F5 BIG-IP platforms, specifically configuring, upgrading, and migrating LTM and GTM/F5 DNS environments. Infoblox / DDI Mastery: Extensive experience designing and operating enterprise-class Infoblox DDI environments, including Grid architecture and seamless IPAM integration. Core Networking: Mastery of OSI model layers 2-7, TCP/IP, routing protocols (e.g., BGP, OSPF), and solid experience with SSL/TLS offloading and certificate management. Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams. Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks. Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals. United States Citizenship is required. Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire. How you will wow us: Automation Skills Experience with network automation and orchestration tools (e.g., Ansible, Python, Terraform, or F5 AS3) is highly desired. Certifications: F5 Certified Technology Specialist (F5-CTS) or Solution Expert (F5-CSE), and Infoblox Core DDI certifications are strongly preferred. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $135,000.00 - $173,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR PGIkdaeuSJ
IT Support Assistant
Sierra Charlotte, North Carolina
Sierra, a division of XYZ Tech Inc. in Chicago, IL, is hiring a Seasonal Part-Time IT Support Assistant to help deliver innovative software solutions and data-driven services. In this role, you'll assist with software setup, basic troubleshooting, data entry, QA testing, and documentation to support internal teams and client projects. Working closely with developers and analysts, you'll gain experience with modern tools while contributing to real-world technology initiatives in a collaborative, inclusive environment that values learning, creativity, and professional growth through hands-on exposure to cutting-edge projects. Responsibilities Provide basic software and hardware support to internal users Assist with software setup, configuration, and updates Perform data entry and maintain accurate project records Support QA testing and report bugs or issues Document processes, procedures, and troubleshooting steps Collaborate with developers and analysts on project tasks Monitor support tickets and escalate when needed Assist with user account setup and access management Help maintain an organized digital knowledge base Contribute to a collaborative and inclusive team culture Required Skills Technical support Basic networking fundamentals Operating systems (Windows/mac OS) Ticketing systems Software installation and configuration QA testing Documentation Data entry and accuracy Troubleshooting Collaboration tools (e.g., Slack, Teams, Zoom)
10/02/2026
Full time
Sierra, a division of XYZ Tech Inc. in Chicago, IL, is hiring a Seasonal Part-Time IT Support Assistant to help deliver innovative software solutions and data-driven services. In this role, you'll assist with software setup, basic troubleshooting, data entry, QA testing, and documentation to support internal teams and client projects. Working closely with developers and analysts, you'll gain experience with modern tools while contributing to real-world technology initiatives in a collaborative, inclusive environment that values learning, creativity, and professional growth through hands-on exposure to cutting-edge projects. Responsibilities Provide basic software and hardware support to internal users Assist with software setup, configuration, and updates Perform data entry and maintain accurate project records Support QA testing and report bugs or issues Document processes, procedures, and troubleshooting steps Collaborate with developers and analysts on project tasks Monitor support tickets and escalate when needed Assist with user account setup and access management Help maintain an organized digital knowledge base Contribute to a collaborative and inclusive team culture Required Skills Technical support Basic networking fundamentals Operating systems (Windows/mac OS) Ticketing systems Software installation and configuration QA testing Documentation Data entry and accuracy Troubleshooting Collaboration tools (e.g., Slack, Teams, Zoom)
Principal Staff Engineer - Web Platform
PlanetArt Agoura Hills, California
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
09/28/2026
Full time
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
Microsoft SaaS Solutions Technical Lead
JCS Solutions LLC Fairfax, Virginia
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Microsoft SaaS Solutions Technical Lead to lead the design, implementation, customization, and integration of Microsoft cloud-based business solutions for our federal clients. This role provides both technical leadership and hands-on expertise across Microsoft Dynamics 365, Power Platform, Microsoft 365, Azure, and related SaaS technologies. The ideal candidate will work closely with government stakeholders, project managers, and development teams to translate business requirements into scalable, secure, and mission-focused solutions. This position plays a critical role in driving innovation through Agile delivery methodologies, DevSecOps best practices, and modern cloud architectures. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Serve as the technical lead for the design, deployment, customization, integration, and optimization of Microsoft SaaS solutions, including Microsoft Dynamics 365, Power Platform, and Microsoft 365. Lead Agile development teams in delivering secure, scalable, and mission-focused business solutions. Collaborate with stakeholders to gather, analyze, and document functional and technical requirements. Translate business needs into technical solutions by mapping requirements to Microsoft Dynamics 365 and Power Platform capabilities. Design and implement integrations between Microsoft SaaS platforms and enterprise systems using modern APIs and cloud services. Provide hands-on technical guidance and mentorship to developers, administrators, and project team members. Lead solution deployment, provisioning, configuration management, and environment strategy across development, test, staging, and production environments. Establish and maintain DevSecOps practices utilizing Azure DevOps, CI/CD pipelines, automated testing, and secure development methodologies. Develop and oversee testing strategies, including system testing, regression testing, user acceptance testing (UAT), integration testing, and data validation. Ensure compliance with security, governance, and operational requirements while supporting continuity of operations and disaster recovery objectives. Lead post-deployment activities, including knowledge transfer, training, user support, and continuous improvement efforts. Identify opportunities to improve system performance, business processes, and user experience through innovative use of Microsoft technologies. Support technical proposal development, solution architecture reviews, and client briefings as required. This position requires periodic travel within the National Capital Region (NCR) to support customer meetings, workshops, deployment activities, and other program requirements. What you will bring: U.S. Citizenship required. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline. Equivalent professional experience may be considered. Minimum of 7 years of experience designing, developing, implementing, and supporting Microsoft business applications and cloud-based solutions. Minimum of 5 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement platforms. Experience developing and implementing solutions using Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse. Experience integrating Microsoft platforms with external applications, services, and enterprise data sources. Working knowledge of Azure cloud services, Azure DevOps, CI/CD pipelines, and DevSecOps practices. Experience leading technical teams in Agile/Scrum development environments. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills with the ability to engage effectively with technical and non-technical stakeholders. Demonstrated ability to lead projects, prioritize competing requirements, and deliver high-quality solutions. How will you wow us: Active Secret Security Clearance. Microsoft certifications in Dynamics 365, Power Platform, Azure, or Microsoft 365. Experience supporting federal government customers. Knowledge of case management solutions and workflow automation platforms. Experience with data migration, system modernization, and cloud transformation initiatives. Familiarity with cybersecurity frameworks, compliance requirements, and Zero Trust architectures. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $120,000.00 - $150,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR njxd8mVyn9
09/26/2026
Full time
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Microsoft SaaS Solutions Technical Lead to lead the design, implementation, customization, and integration of Microsoft cloud-based business solutions for our federal clients. This role provides both technical leadership and hands-on expertise across Microsoft Dynamics 365, Power Platform, Microsoft 365, Azure, and related SaaS technologies. The ideal candidate will work closely with government stakeholders, project managers, and development teams to translate business requirements into scalable, secure, and mission-focused solutions. This position plays a critical role in driving innovation through Agile delivery methodologies, DevSecOps best practices, and modern cloud architectures. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Serve as the technical lead for the design, deployment, customization, integration, and optimization of Microsoft SaaS solutions, including Microsoft Dynamics 365, Power Platform, and Microsoft 365. Lead Agile development teams in delivering secure, scalable, and mission-focused business solutions. Collaborate with stakeholders to gather, analyze, and document functional and technical requirements. Translate business needs into technical solutions by mapping requirements to Microsoft Dynamics 365 and Power Platform capabilities. Design and implement integrations between Microsoft SaaS platforms and enterprise systems using modern APIs and cloud services. Provide hands-on technical guidance and mentorship to developers, administrators, and project team members. Lead solution deployment, provisioning, configuration management, and environment strategy across development, test, staging, and production environments. Establish and maintain DevSecOps practices utilizing Azure DevOps, CI/CD pipelines, automated testing, and secure development methodologies. Develop and oversee testing strategies, including system testing, regression testing, user acceptance testing (UAT), integration testing, and data validation. Ensure compliance with security, governance, and operational requirements while supporting continuity of operations and disaster recovery objectives. Lead post-deployment activities, including knowledge transfer, training, user support, and continuous improvement efforts. Identify opportunities to improve system performance, business processes, and user experience through innovative use of Microsoft technologies. Support technical proposal development, solution architecture reviews, and client briefings as required. This position requires periodic travel within the National Capital Region (NCR) to support customer meetings, workshops, deployment activities, and other program requirements. What you will bring: U.S. Citizenship required. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline. Equivalent professional experience may be considered. Minimum of 7 years of experience designing, developing, implementing, and supporting Microsoft business applications and cloud-based solutions. Minimum of 5 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement platforms. Experience developing and implementing solutions using Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse. Experience integrating Microsoft platforms with external applications, services, and enterprise data sources. Working knowledge of Azure cloud services, Azure DevOps, CI/CD pipelines, and DevSecOps practices. Experience leading technical teams in Agile/Scrum development environments. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills with the ability to engage effectively with technical and non-technical stakeholders. Demonstrated ability to lead projects, prioritize competing requirements, and deliver high-quality solutions. How will you wow us: Active Secret Security Clearance. Microsoft certifications in Dynamics 365, Power Platform, Azure, or Microsoft 365. Experience supporting federal government customers. Knowledge of case management solutions and workflow automation platforms. Experience with data migration, system modernization, and cloud transformation initiatives. Familiarity with cybersecurity frameworks, compliance requirements, and Zero Trust architectures. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $120,000.00 - $150,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR njxd8mVyn9

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