23 jobs found

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. About the Role: The Sr. Technical Product Manager (TPM) is a strategic and execution-focused role that works is responsible for managing eCommerce Core Ordering digital products with a focus on; Regulatory & Compliance needs, and the Accounts Payable functionality. This individual works with engineering, design, and business teams, translating product vision into actionable technical requirements. Contributes to the product strategy and roadmap by identifying customer needs, business opportunities, and technical considerations within their area of ownership. This role also engages in identifying and driving the development of new, innovative products. The role demands deep technical acumen, strong analytical skills, and the ability to influence cross-functional teams without direct authority. Responsibilities include managing the product roadmap, authoring epics and user stories, guiding and interpreting market and user research, and overseeing product performance through data-driven insights. What You'll Do: Product Ownership & Execution Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life. Owns the identification and management of specific features or components within a digital product. Translate business requirements into detailed technical requirements and/or specifications. Prioritize backlog items in collaboration with engineering and design. Drives technical product initiatives within their domain, guiding efforts from ideation and requirements definition through prototyping, validation, pilot execution, and scaled rollout. Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks. Drives the execution and delivery of a digital product, platform, or key product area, supporting activities from discovery and planning through development, launch, adoption, and ongoing optimization. Technical Collaboration Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards. Managing Trade-off - balance system performance, technical debt, security risks, and delivery speed. Participate in sprint planning, standups, and retrospectives to promote on-time delivery. Understand APIs, data models, and system integrations to guide development. Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement. Customer & Stakeholder Engagement Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, business units, customer success, and executive leadership, to ensure alignment on product goals and priorities. Interface with internal stakeholders (e.g., customer success, sales, support) to gather feedback and validate technical solutions. Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions. Data-Driven Decision Making Use real-time analytics tools to monitor product performance, identify issues, and propose improvements. Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput. Drives enhancements that improve user satisfaction, engagement, and retention, measured through NPS, CSAT, adoption rates, and usage analytics. Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence. Documentation & Communication Create and maintain product documentation, including technical specs, release notes, and user guides. Communicate progress, risks, and dependencies to cross-functional teams. Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams. Facilitate knowledge transfer and continuity by documenting key product decisions, architectural trade-offs, and lessons learned for future reference and onboarding. Basic Requirements: Degree or equivalent and typically requires 7+ years of relevant experience. 7+ years in progressively advancing technical product management roles; less years required if has relevant Master's or Doctorate qualifications. 7+ years proven experience working with and influencing highly matrixed teams. Hands-on experience in health care industry and/or regulated environment is a plus. Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation. Preferred Skills/Experience: 7+ years of experience building business cases. The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc. Demonstrated ability to engage engineering, architecture, and data teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of product strategies. Base understanding of modern digital architectures, APIs, cloud platforms, data ecosystems, and software development practices. Physical Requirements: Traditional Hybrid office environment. Commutability to Irving, TX is highly preferred. Candidates within a 50-mile radius of Irving, TX will be required to be onsite 2 days per week. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $136,500 - $227,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. . click apply for full job details

Job Description Marlabs, a global AI and Digital Solutions Consulting firm, delivers intelligent solutions across AI, data, analytics, and product engineering. Since 2000, we have partnered with some of the largest healthcare, life sciences, financial services, and government organizations worldwide. As we continue to expand our global footprint, we have an exciting opportunity for a highly skilled Technology Manager - Facilities Management & Workplace Services to join our innovative and dynamic team. Employment Type : Full-time Location : Hybrid - Indianapolis, IN Technology Manager - Facilities Management & Workplace Services About You As a Technology Manager - Facilities Management & Workplace Services, you will serve as the strategic technology owner for a portfolio of Facilities Management, Workplace Experience, Asset Management, and Workplace Analytics platforms. You will be responsible for driving technology strategy, platform governance, lifecycle management, vendor management, and continuous improvement initiatives that enhance workplace operations and employee experience. The ideal candidate combines enterprise application management expertise with strong stakeholder engagement, platform governance, budget management, and digital transformation experience within facilities, workplace, or operational technology environments. Technology Manager - Facilities Management & Workplace Services Day-to-Day Own the lifecycle management, roadmap, governance, and continuous improvement of Facilities Management, Workplace Services, Asset Management, and Workplace Experience technology platforms. Lead enterprise platform modernization and migration initiatives, including application transitions, data retention strategies, system integrations, and operational readiness activities. Evaluate, recommend, and support the implementation of workplace technology solutions that improve workplace experience, space utilization, facilities operations, and employee engagement. Establish governance processes, standards, and operating models while ensuring alignment with cybersecurity requirements, compliance standards, and enterprise technology policies. Manage third-party technology vendors, support partners, licensing agreements, service contracts, and platform support teams to ensure service quality and SLA performance. Partner with business leaders, facilities teams, workplace services organizations, IT stakeholders, and external providers to deliver scalable technology solutions that support operational and strategic business objectives. Technology Manager - Facilities Management & Workplace Services Skills & Experience 5+ years of experience managing enterprise technology platforms, including Facilities Management (FM), Workplace Services, CAFM, CMMS, Asset Management, Workplace Experience, IoT, or related operational technology solutions. Experience leading technology modernization, platform migration, and digital transformation initiatives, including data migration, integration planning, and lifecycle management activities. Strong understanding of enterprise application governance, cybersecurity review processes, SaaS platforms, vendor management, and technology operations within regulated environments. Experience managing technology budgets, contracts, licensing agreements, vendor relationships, and service delivery performance. Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, IT, operations, engineering, workplace services, and executive leadership teams. Preferred: Experience with CAFM, CMMS, workplace analytics, IoT platforms, ServiceNow integrations, workplace experience applications, or facilities technology ecosystems.

Job Description EazyML, () recognized by Gartner, specializes in Responsible AI. Our solutions enable proactive compliance and sustainable automation for enterprises adopting AI at scale. We're also associated with breakthrough startups like Amelia.ai, giving our team exposure to cutting-edge AI products at enterprise scale. About the Role We're looking for a Senior Program Manager who will drive end-to-end program management for AI infrastructure deployments, AI Labs initiatives, AI field deployment programs, automation projects, and AI-driven operational transformation initiatives. The role requires a blend of program management leadership, technical acumen mainly in the AI, change management expertise, executive communication skills, and cross-functional coordination capabilities. Program Leadership & Governance Lead multiple concurrent AI programs and strategic initiatives across Agentic /GenAI, solutions. Define program objectives, scope, schedules, milestones, dependencies, and success criteria. Establish and maintain governance structures, steering committees, executive reviews, and stakeholder communication plans. Develop program roadmaps aligned with customers strategic priorities and growth objectives. Drive Foundation AI projects from kickoff through development to deployment and stabilization Support the customer to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics Develop project plans consistent with business goals and requirements for algorithm performance Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication Bring together key stakeholders to facilitate timely and lasting decision-making Partner with the extended team on availability constraints, capacity forecasting, deadlines etc Partner with the broader team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner. Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts. Facilitate cross-functional communication across teams for awareness and understanding. Understanding of technical issues to facilitate resolution of project blockers is a plus Proactively identify risks, dependencies, and technical blockers and drive cross-functional resolution with urgency. Lead escalation management and executive communications for high-priority issues. Ensure mitigation strategies are implemented and tracked to closure. QUALIFICATIONS: 10+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems Experience working with AI or applied ML teams Familiarity with agile methodologies, sprint planning, backlog grooming processes Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required Clear, confident communicator who can bridge deeply technical teams and business stakeholders Proven ability to influence without authority and drive alignment across diverse teams Experience working with research teams Background in consumer technology, platforms, or data-driven products Experience organizing projects using Jira or similar platforms Cross-Functional Leadership Collaborate with: Solutions Architects Engineering Integration Center Operations Delivery Teams Product Management Leadership Facilitate alignment across technical and business stakeholders. Resolve conflicts, remove roadblocks, and drive accountability across programs. Resource & Capacity Planning Coordinate resource demand planning across AI project portfolios. Forecast staffing needs and identify capability gaps. Support workforce planning and bench-strength development initiatives. Contribute to the PMO's strategic vision to improve organizational readiness for future AI growth. AI Enablement & Continuous Improvement Support AI training, certification, and capability development programs. Drive adoption of best practices, standards, automation opportunities, and operational efficiencies. Identify opportunities to leverage AI technologies to improve delivery performance and customer experience. Champion continuous improvement initiatives focused on scalability, quality, and delivery excellence. Behaviors and Competencies Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations. Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion. Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results. Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

Job Description Duration: 12 months (possibility of FTE conversion) Location: Charlotte, NC (Hybrid) In this role, you will: • Lead daily meetings socializing all defects with impacted partners. • Document detailed meeting minutes in an executive summary • Document and verify resolution of software and specification defects • Provide guidance, lead, and prioritize testing activities for projects • Understand and ensure compliance and risk management requirements are met • Work with other stakeholders to implement key risk initiatives • Work with teams to develop testing strategies and provide specific technical guidance on defects to developers • Wire payment background and command of wire payment workflow Required Qualifications: • 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 4+ years of wire payment experience, including creating and processing wire transactions, with a strong understanding of wire workflows, industry-standard payment structures, and creditor/debtor requirements. Desired Qualifications: • Financial services industry experience • Excellent time management skills set • Experience in a deadline driven environment • End-to-end system testing, compliance, and governance, experience, including Software Development Life Cycle (SDLC) • Quality assurance and control experience, including audits, process evaluations, and root cause analysis to drive continuous improvement • Demonstrated experience in compliance, governance, and risk, including escalation processes • Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) • Advanced operational programs, systems, and tools, skills such as: JIRA, and Octane • Advanced analytical, strategic thinking, and problem-solving skills with sound judgment and data-driven decision-making • Proven ability to prioritize, manage multiple initiatives, and deliver quality results in fast-paced environments • Self-starter with the ability to work independently and adapt quickly to changing priorities • Experience leading across matrixed organizations and driving cross-functional collaboration to achieve business objectives • Strong influencing, communication, and relationship-building skills with the ability to present complex information and key risks to senior leaders. "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. "

This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As a Manager, U.S. Medical Affairs, Liver Strategy at Gilead you will report to the Executive Director, Head USMA Liver Group and will support the development, management, and execution of U.S. Medical Affairs liver strategy in PBC, HDV, and across the portfolio. The Manager will play a critical role in translating USMA Liver strategy into high-quality, scientifically rigorous, compliant, and field-ready medical materials, digital resources, conference/symposium deliverables, and cross-functional planning initiatives. This individual will support across-portfolio content creation and lifecycle management through Medical Review Committee (MRC), help manage digital and AI-enabled medical platforms, and contribute to congress, conference, and symposium strategy and execution. The ideal candidate is scientifically minded, creative, highly organized, and able to manage multiple priorities in a fast-paced, matrixed environment. This person should have strong Medical Affairs content experience, outstanding written and verbal communication skills, and the ability to work collaboratively across USMA Liver, Field Medical, Global Medical Affairs (GMA), Medical Information, Legal, Compliance, Commercial, Training, Operations, and external agency partners. This role is based in Foster City, California. Essential Duties and Responsibilities: Support the development and execution of USMA Liver strategy across key liver disease priorities, including PBC, HDV, other viral hepatitis, and emerging portfolio needs. Work in close partnership with more senior team members on USMA Liver strategy and translation of strategy to content Serve as a key content and scientific contributor for USMA Liver, helping translate complex clinical, real-world, guideline, and congress data into clear, balanced, compliant medical communications. Lead or support creation, revision, review, approval, deployment, and lifecycle management of USMA Liver medical materials, including scientific slide decks, field-facing resources, FAQs, training materials, advisory board content, congress summaries, symposia materials, and digital medical education assets. Manage content through the U.S. Medical Review Committee (MRC) process, including preparation of submissions, coordination of reviewer feedback, version control, incorporation of comments, and driving materials to timely approval. Ensure medical content is scientifically accurate, balanced, strategically aligned, appropriately referenced, compliant, and consistent with USMA Liver priorities and the needs of field-based Medical Scientists and other stakeholders. Support pull-through and appropriate adaptation of Global Medical Affairs content for U.S. use, while helping develop original U.S.-specific liver medical materials when needed. Partner closely with Field Medical leadership and Medical Scientists to ensure resources are field-ready, practical, impactful, and aligned to priority HCP and KOL audiences. Lead and support digital medical content and platform initiatives for USMA Liver, including digital journeys, medical websites, email campaigns, Veeva CLM/MedDocs or related platforms, and other non-personal engagement channels. Contribute to USMA Liver digital and AI-enabled innovation efforts, including identification, evaluation, and implementation of compliant use cases that may improve medical content quality, insight generation, HCP education, or operational efficiency. Support conference, congress, and symposium strategy and execution, including planning, internal preparation, content development, session coverage strategy, insight capture, post-congress summaries, encore planning, and cross-functional coordination. Work collaboratively with USMA Liver colleagues, GMA, Medical Information, Medical Communications, Commercial, Clinical Development, Legal, Regulatory, Compliance/Business Conduct, Training, Operations, and agency partners to ensure aligned and compliant execution. Manages external vendor partnerships supporting USMA initiatives, including scope development, budget oversight, contract execution, timeline management and delivery of high-quality projects that advance strategic objectives. Help establish and maintain strong content management practices, including clear intake processes, workback plans, editorial standards, templates, reference standards, version control, and asset inventory management. Monitor emerging data, publications, guidelines, congress updates, and external scientific trends to identify implications for USMA Liver content, strategy, and stakeholder education. Support U.S. Medical Affairs publication strategy and execution, including coordination of abstracts, posters, presentations, manuscripts, publication planning activities, and dissemination of scientific data. Lead or support planning, development, review, approval, and execution of congress encore presentations, including cross-functional coordination, content adaptation, vendor management, and dissemination strategy consistent with Medical Affairs objectives and compliance requirements. Support scientific narrative development and continuous refinement of liver medical messages, ensuring clarity, consistency, and alignment across materials and channels. Help coordinate training, launch, distribution, and adoption of approved medical resources across field medical, digital platforms, and relevant cross-functional teams. Manage multiple projects, vendors, timelines, and stakeholders simultaneously with strong prioritization, attention to detail, and proactive risk escalation. Uphold Gilead core values and ensure all activities comply with applicable laws, regulations, and internal policies. Requirements: Education: Bachelors (in life sciences, health-related, or scientific area) and 6+ years of relevant experience required OR Masters (in life sciences, health-related, or scientific area) and 4+ years of relevant experience required OR PhD (in life sciences, health-related, or scientific area) and 0+ years of relevant experience required Experience: Scientific, clinical, Medical Affairs, Medical Communications, Clinical Development, or related biopharmaceutical experience Pharmaceutical or biotechnology industry experience, particularly within Medical Affairs, Medical Communications, Clinical Development, Medical Information, or related functions Experience developing, revising, reviewing, and managing Medical Affairs content, including slide decks, scientific narratives, educational resources, infographics, videos, digital assets, or congress materials Experience with digital medical content, digital engagement platforms, medical websites, CLM/MedDocs, Veeva or related systems, AI-enabled tools, or innovative HCP education channels Strong scientific acumen and ability to interpret clinical data, publications, guidelines, real-world evidence, and complex scientific issues. Excellent written, verbal, visual, and interpersonal communication skills; able to translate complex science into clear, concise, balanced, and actionable materials for internal and external scientific audiences. Demonstrated creativity and problem-solving ability, with capacity to generate practical solutions in a dynamic and evolving Medical Affairs environment. Strong project management skills, including ability to manage multiple workstreams, vendors, timelines, review cycles, and deliverables simultaneously. Track record of effectively sharing work across multiple complex projects Highly organized, detail-oriented, and able to anticipate needs, prioritize workload, manage ambiguity . click apply for full job details

This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As a Senior Manager - IT Finance you will lead the management and evolution of a broad portfolio of critical finance applications. This role is responsible for end-to-end system ownership, delivery, and optimization across platforms supporting Finance. This leader will oversee strategic initiatives, system lifecycle management, vendor coordination, and program delivery across core ERP platforms and it's peripheral systems. The role requires strong business partnership, technical understanding, and operational leadership to ensure scalable, compliant, and high-performing solutions across a complex application landscape. This role will report to the Director, IT Finance & Controlling (FICO) lead and is located in Foster City, CA - No Remote available. Key Responsibilities Manage a portfolio of finance and boundary applications, ensuring stability, scalability, and alignment with business needs. Drive end-to-end delivery, including enhancements, implementations, and system lifecycle management. Serve as system owner across key applications, ensuring effective support, governance, and continuous improvement. Lead vendor coordination, including performance management, issue resolution, and roadmap alignment. Partner with Finance teams to deliver high-quality solutions. Oversee program planning and execution across multiple concurrent initiatives. Manage escalations, risks, and dependencies to ensure successful delivery outcomes. Finance Solution Leadership Provide functional and operational leadership across boundary finance systems and applications. Own the BlackLine platform, including: o Account Reconciliations module support, enhancements, and roadmap o Transition and optimization of support models o Continuous improvement and adoption of best practices Oversee and guide system capabilities across key applications, including: o 2Klicks (SAP Lease master data and correction functionality) o GLSU (Journal Entry posting and SAP integration) o Alliant Royalties (Royalties management solution) o OneSource (Indirect tax compliance and VAT filing) o Salesforce PRM (Partner relationship and alliance management) Ensure systems effectively support critical finance processes, compliance requirements, and reporting needs. Business Alignment & Stakeholder Engagement Partner closely with stakeholders across Finance to define priorities and deliver solutions. Translate business needs into actionable system capabilities and enhancements. Act as a trusted advisor to business leaders, providing insight into system capabilities, trade-offs, and opportunities. Drive alignment across teams on priorities, timelines, and expected outcomes. Maintain strong communication with stakeholders on delivery progress, risks, and system performance. Program Delivery & Governance Lead program initiation, planning, and execution for boundary application initiatives. Establish governance frameworks to support delivery, contract management, and vendor oversight. Drive structured processes for: Requirements gathering and prioritization Solution delivery and release management Risk and issue management Ensure adherence to enterprise standards, compliance requirements, and audit controls. Oversee implementation partner engagement, including selection and performance monitoring. Ensure effective escalation management and timely resolution of critical issues. Cross-Functional Integration Ensure seamless integration between boundary applications and core platforms (e.g., SAP S/4HANA). Manage upstream and downstream dependencies across finance, tax, procurement, and partner management systems. Collaborate with enterprise architecture and engineering teams to maintain a cohesive application landscape. Support data consistency, integrity, and flow across interconnected systems. Align with broader IT and Finance initiatives to ensure end-to-end process continuity. Continuous Improvement & Innovation Drive continuous improvement across application support, delivery models, and system performance. Identify opportunities to simplify, standardize, and automate finance processes Lead efforts to modernize platforms, including onboarding new applications and sunsetting legacy systems. Guide product selection and lifecycle activities, including: RFP processes and vendor evaluation Contract negotiation and governance Implementation partner selection Encourage adoption of best practices, scalable solutions, and innovative technologies. Promote a culture of accountability, collaboration, and operational excellence. Leadership Profile Strong execution-focused leader with the ability to manage complex portfolios and deliver results. Highly collaborative, with proven ability to influence cross-functional stakeholders. Skilled in balancing strategic initiatives with operational excellence. Ability to manage ambiguity and drive clarity across multiple workstreams. Committed to continuous improvement, quality delivery, and business value realization. Basic Qualifications: Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years' Experience OR Ph.D. Preferred Qualifications: Experience with: BlackLine (Account Reconciliations) OneSource Tax SAP-integrated tools (e.g., GLSU, 2Klicks) Familiarity with SAP S/4HANA finance integrations. Experience working in Life Sciences or regulated environments. Knowledge of compliance frameworks such as SOX. Bachelor's degree in business, Information Systems, Finance, or related field. 8-12+ years of experience supporting finance systems, enterprise applications, or ERP environments. Strong experience managing finance-related applications and boundary systems. Proven leadership experience managing programs, vendors, and cross-functional teams. Deep understanding of finance processes, including reconciliations, journal entries, tax compliance, royalties, leasing, and partner management. Experience with application lifecycle management, including onboarding, optimization, and decommissioning. Demonstrated ability to lead RFPs, vendor selection, contract negotiation, and implementation governance. Excellent stakeholder management, communication, and problem-solving skills People Leader Accountabilities Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose. Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. The salary range for this position is: Bay Area: $169,320.00 - $219,120.00. Raleigh: $146,200.00 - $189,200.00 click apply for full job details

Job Description Job Description Job Title: Web Content Specialist Company: BLN24 About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance strategic and technical operations and deployments. Position Overview: The Web Content Specialist develops, manages, and maintains high-quality digital content that supports organizational communications, public engagement, and knowledge sharing. This role ensures web content is accurate, accessible, user-centered, and aligned with organizational branding and editorial standards while supporting enterprise content management, content governance, and digital communications initiatives. The position also promotes effective collaboration with content owners and stakeholders to deliver engaging, compliant, and timely web content across public websites and intranet platforms. Key Responsibilities: Develop, edit, review, and publish web content, technical information, digital communications, and training materials for websites, intranets, and other digital platforms. Manage the complete web content lifecycle, including content creation, editorial review, approvals, publication, maintenance, archival, and periodic updates. Utilize enterprise Content Management Systems (CMS) to upload, maintain, organize, and publish digital content while ensuring accuracy and consistency across web properties. Ensure all digital content complies with Section 508 accessibility requirements, plain language principles, organizational branding standards, and editorial guidelines. Optimize web content using Search Engine Optimization (SEO) best practices to improve discoverability, usability, and audience engagement. Coordinate the organization's quarterly content certification process, working with content owners to verify that website and intranet information remains accurate, current, complete, and properly approved. Develop and deliver user training, guidance materials, and presentations related to web content management, content governance, and publishing procedures. Perform quality assurance reviews to verify content accuracy, formatting, links, metadata, accessibility, and compliance with organizational standards. Create and modify web graphics by cropping, resizing, recoloring, and optimizing images using standard graphic design applications. Coordinate content governance processes, documentation, workflows, and editorial procedures while collaborating with content owners, subject matter experts, designers, developers, and Government stakeholders. Support web analytics, content performance assessments, and continuous improvement initiatives to enhance user experience and digital communications effectiveness. Document, coordinate, and continuously improve web publishing processes, editorial procedures, review workflows, content certification activities, and training practices. Required Qualifications: Bachelor's degree in English, Communications, Marketing, Journalism, Business, Information Science, or a related discipline. Five to seven years of experience in web content management, digital communications, or content publishing, including at least three years within the past five years supporting websites, intranets, or enterprise digital platforms. Demonstrated experience using enterprise Content Management Systems (CMS) to create, edit, manage, and publish web content. Experience developing, editing, and maintaining digital content, training materials, user documentation, and web-based communications. Working knowledge of Section 508 accessibility requirements, plain language principles, web usability, and digital content standards. Experience applying SEO best practices to improve content visibility and user engagement. Experience conducting quality assurance reviews, content governance, editorial reviews, and content certification activities. Experience creating presentations and delivering training to users on web content management processes and procedures. Proficiency using graphic editing applications to crop, resize, optimize, and modify images for web publication. Experience using presentation applications to develop effective training materials, demonstrations, outreach presentations, and instructional content. Strong written, editing, organizational, and communication skills with exceptional attention to detail. Preferred Qualifications: Experience supporting highway, surface transportation, or other transportation-related programs is highly preferred. Experience supporting federal infrastructure, engineering, scientific research, or technology organizations. Knowledge of digital communications strategies, user experience (UX), information architecture, and web content governance. Experience working with modern content management systems (CMS) such as Drupal, Adobe Experience Manager (AEM), WordPress, SharePoint, or similar enterprise platforms. Familiarity with HTML, metadata management, web accessibility testing tools, digital asset management systems, and web analytics platforms such as Google Analytics. Experience coordinating enterprise content review and certification programs across multiple business units. Experience managing database-driven or structured web content (excluding software development or programming responsibilities). Experience supporting Agile or collaborative digital service delivery teams. Professional certifications related to web content management, digital communications, accessibility, UX, SEO, or instructional design are desirable. Soft Skills Exceptional writing, editing, and proofreading skills with the ability to translate complex technical information into clear, user-friendly digital content. Strong focus on content accuracy, editorial quality, accessibility compliance, formatting consistency, and overall user experience. Ability to manage multiple content updates, review cycles, training activities, and competing priorities while meeting deadlines. Proven ability to work effectively with content owners, subject matter experts, designers, developers, and Government stakeholders to deliver high-quality digital content. Ability to develop instructional materials, deliver engaging training sessions, and provide guidance that promotes consistent content management practices. Demonstrated ability to embrace evolving technologies, digital communications best practices, and process improvements to enhance web content quality and user engagement. What BLN24 brings to the Game: BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of - physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans. You can join one of the fastest growing companies headquartered in the Washington DC Metro Area. We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability. Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home. BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Powered by JazzHR TlCGKcE1jv

This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. The Manager, IT - HR Technology, Workday, Extend & AI Capability Lead provides business and technology leadership for Gilead's HR technology ecosystem, with accountability for Workday and related HR platforms. This role partners closely with HR, People Technology, and IT stakeholders to align technology capabilities with business priorities, drive process transformation, and enable AI-powered solutions that improve employee experience and operational effectiveness. The individual serves as a trusted advisor to HR leadership, identifying opportunities for innovation, optimization, and automation while leading the delivery, enhancement, and adoption of HR technology solutions. Key Responsibilities Lead the HR Technology capability, defining strategy, governance, operating models, standards, roadmaps, and long-term platform evolution. Serve as the primary IT business partner to HR, translating business priorities into scalable technology solutions and measurable business outcomes. Partner with People Technology and HR Centers of Excellence (Core HR, Talent Acquisition, Talent Management, Learning, Compensation, Benefits, Workforce Planning, and Employee Relations) to deliver technology solutions aligned to business priorities. Understand end-to-end HR business processes, align technology capabilities to business needs, and drive process optimization across HR functions. Lead tool evaluations and assessments with Security and Sourcing teams to enable HR technology Act as a strategic technology advisor to HR and IT leadership by identifying emerging technologies, AI innovations, Workday capabilities, and industry best practices that accelerate HR transformation and business value realization. Act as technical advisor for Workday Extend technology. Evaluate business pain points and leverage Workday Extend capabilities to design, build, and deploy scalable applications, workflows, automations, and employee experiences that extend native Workday functionality and improve business outcomes. Provide technical leadership across solution architecture, integrations, APIs, security, identity management, data governance, master data management, and platform modernization initiatives. Assess current-state processes, identify capability gaps, and design future-state solutions. Improve employee experience, operational efficiency, compliance, data quality, and workforce effectiveness. Lead the adoption of AI and Generative AI capabilities within HR, enabling intelligent self-service, workflow automation, virtual assistants, knowledge management, workforce insights, and decision support. Lead cross-functional teams, vendors, and strategic partners through solution design, implementation, deployment, enhancements, and support activities. Oversee configuration, development, testing, release management, and deployment activities, ensuring solutions are secure, compliant, scalable, and production ready. Configure and build Agents, identify opportunities to leverage native Workday AI and Agent capabilities to automate HR processes, improve productivity, and enhance employee experiences. Drive continuous improvement across HR technology platforms by identifying automation opportunities, reducing process complexity, and maximizing the value delivered through Workday, Workday Extend, and Workday AI capabilities. Requirements: Bachelors degree with 6 years of experience or a Masters degree with 4 years of experience. The salary range for this position is: $146,540.00 - $189,640.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Hourly Pay Range: $47.57 - $73.74 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Business Analyst III - IT Asset Management Location: Warrenville, IL or Skokie, IL Full Time Hours: Monday-Friday, 8:00am - 4:30pm Hybrid Position Job Summary: The IT Asset Management Business Analyst III leads the oversight of inventory tracking and the full lifecycle of IT hardware assets-from procurement to disposal-leveraging advanced features of the ServiceNow Hardware Asset Management (HAM) module to enforce compliance with company policies, industry regulations, and enterprise-level ServiceNow governance. This role champions and leads major projects and initiatives for the strategic development and continuous improvement of IT asset management processes, procedures, policies, and the ServiceNow tracking system, aligning with industry standards such as ISO 19770 and advanced ITIL practices. The Business Analyst III also takes the lead in developing IT Endpoint Hardware standards, collaborating with diverse internal IT teams and external stakeholders, to innovate optimizations in asset utilization and cost effectiveness through predictive analytics, AI-driven insights in ServiceNow, and comprehensive financial forecasting. This position spearheads enterprise-wide efforts across multiple IT teams to maximize hardware asset utilization, achieve significant cost reductions via strategic variance analysis and process improvements in ServiceNow, and proactively mitigate risks through integrated Configuration Management Database (CMDB) governance, audit automation, and compliance frameworks. What you will do: Enterprise ITAM Strategy & Roadmap Development Define ITAM vision, priorities, KPIs, and multi-year roadmap aligned with enterprise and financial objectives. Advanced ServiceNow HAM Governance & Architecture Provide strategic oversight of platform configuration, lifecycle workflows, normalization standards, and integrations. Enterprise Asset Lifecycle Optimization Drive initiatives to improve asset utilization, refresh strategy, cost modeling, and lifecycle efficiency. Equipment Standards & Lifecycle Roadmap Development Lead the development of equipment standards, catalog assets, and multi-year lifecycle roadmaps in coordination with desktop engineering and technical teams to drive standardization, efficiency, and alignment with enterprise needs. Policy & Governance Framework Development Establish and continuously improve ITAM policies, standards, and governance models aligned with industry frameworks. Collaborate with IT, finance, security, and compliance leaders to ensure integrated governance. Audit Leadership & Risk Mitigation Lead enterprise-level audits, compliance reviews, and remediation planning for high-risk discrepancies. Executive-Level Reporting & Financial Forecasting Develop predictive analytics, cost projections, and executive dashboards to support strategic decision-making. Mentorship & Capability Development Mentor ITAM analysts, establish operational standards, and elevate organizational maturity. What you will need: Education: Bachelor's degree in IT, Business, STEM, or related field (or high school diploma plus 5 additional years of related experience) Certifications: CITAM - Certified IT Asset Manager (IAITAM) CHAMP - Certified Hardware Asset Management Professional ServiceNow Hardware Asset Management Fundamentals (or obtain within 90 days) HAM Certified Implementation Specialist (HAM-CIS) (or obtain within 6 months) Preferred: Certified Implementation Specialist - Software Asset Management (CIS-SAM) & CIS - Data Foundations (CMDB & CSDM) & ITIL 4 Foundation Experience: 6+ years of experience in IT Asset Management, Business Analysis, IT Project Management. Deep expertise in IT hardware lifecycles, global regulatory compliance and standards. Preferred: 8+ years of experience in IT Asset Management, Business Analysis, IT Project Management. Deep expertise with ServiceNow Asset Hardware Asset Management, IT hardware lifecycles, global regulatory compliance and standards. Unique or Preferred Skills: Requirements gathering, process mapping (BPMN), and gap analysis. User story creation, acceptance criteria, and UAT coordination. Business process improvement and automation identification. Knowledge of IT endpoint devices and peripherals, such as laptops, desktops, thin clients, tablets, smart phones, server and infrastructure hardware, and peripherals. Experience with IT asset management software, such as ServiceNow (specifically, Service Now HAM and SAM), WASP Inventory Cloud, Ivanti Asset Manager. Exceptional strategic thinking, negotiation, and leadership abilities. Knowledge of IT asset management frameworks, tools, and best practices. Highly Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint, Visio, Outlook, and Teams). Excellent analytical skills with the ability to collect, analyze, and interpret data to support decision-making and problem-solving. Ability to handle multiple tasks, be flexible to changing priorities, and manage work effectively. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors. Excellent ability to communicate effectively to stakeholders and leaders at all levels and titles, both verbally and in writing. High attention to detail and accuracy. Ability to work independently with review at critical points. Ability to support team members as a Subject Matter Expert. Benefits (For full time or part time positions): Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website () to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Job Description Job Description Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services. Network Architect SME (Hybrid - Suitland, MD)Client Requirements: Applicants MUST BE U.S. Citizens and be able to obtain and maintain a Public Trust clearance.The CTG Experience At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. Recognized by The Washington Post as a Top Workplace in 2025 and 2026. CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally. About the Role We are seeking a Subject Matter Expert (SME) Network Architect to join our team supporting the U.S. Census Bureau on a large-scale federal modernization program. This is a senior, hands-on technical role responsible for designing, engineering, implementing, and modernizing secure, resilient network and cloud infrastructure supporting mission-critical systems and shared services across cloud and on-premises environments. The successful candidate will combine deep networking and cloud engineering expertise with enterprise architecture responsibilities, translating mission and technical requirements into scalable, secure, highly available cloud and hybrid infrastructure solutions. This role remains hands-on throughout the engineering lifecycle, from architecture and technical design through configuration, implementation, automation, migration, testing, troubleshooting, and operational transition. You'll produce technical designs and architecture artifacts, including physical and logical diagrams, while working directly with cloud, platform, network, security, and engineering teams to implement and support the environments those designs represent. The role will also support current-state assessments, target-state architecture, modernization roadmaps, architecture governance, and technical gap analysis. This is a hybrid role based out of Suitland, MD. Candidates must be U.S. citizens and able to obtain and maintain a Public Trust clearance. You Will Get To Design, engineer, implement, and support secure, resilient enterprise cloud, network, and hybrid infrastructure solutions supporting mission systems and shared services. Develop and implement secure connectivity solutions spanning cloud and on-premises environments. Translate mission, technical, security, and architecture requirements into implementable infrastructure and network solutions. Produce and assess physical and logical architecture diagrams, routing and segmentation designs, interfaces, connectivity, capacity, availability, resiliency, and monitoring requirements. Provide senior-level hands-on engineering throughout the infrastructure lifecycle, including design, configuration, implementation, automation, migration, testing, troubleshooting, deployment, and operational support. Configure, integrate, and troubleshoot cloud and hybrid infrastructure components and services. Ensure solutions meet requirements for scalability, availability, security, performance, interoperability, maintainability, cost effectiveness, and operational support. Provide technical guidance to engineers and resolve complex cloud infrastructure, networking, connectivity, performance, and cross-domain issues. Support infrastructure automation, infrastructure as code (IaC), network automation, software-defined networking, and repeatable deployment approaches. Support cloud adoption, migration, and modernization initiatives involving legacy infrastructure, hybrid environments, and shared enterprise services. Define and maintain cloud and network architecture standards, reference patterns, configurations, and technical decisions. Support target-state cloud and network architecture, technology standards, and modernization roadmaps. Align solutions with enterprise architecture governance, approved standards, and repository requirements. Assess current-state environments to identify technical gaps, technical debt, lifecycle risks, single points of failure, capacity constraints, and performance bottlenecks. Evaluate infrastructure and architecture options based on cost, performance, scalability, resiliency, security, and operational supportability. Participate in technical, architecture compliance, security, engineering, phase-gate, and implementation-readiness reviews. Evaluate proposed technical or architectural deviations and provide recommendations based on technical risk and architectural impact. Coordinate across cloud/platform, network, cybersecurity, identity, endpoint/mobility, application, data, ITSM, carrier, and provider teams. Support testing, migration, deployment, operational transition, and post-implementation stabilization. Validate implemented solutions against approved designs, security requirements, and architecture standards. Maintain architecture, technical decisions, risks, dependencies, configurations, diagrams, and engineering documentation in approved repositories. Communicate technical approaches, root cause, remediation options, risks, and tradeoffs to engineers, architects, program managers, and leadership. Who You Are A strategic, hands-on network architect who enjoys solving complex cloud, infrastructure, networking, and modernization challenges. Experienced translating mission and technical requirements into secure, scalable, resilient, and implementable architecture solutions. Comfortable working across engineering, security, architecture, compliance, and delivery teams in complex enterprise environments. A clear communicator who can explain technical approaches, risks, recommendations, and tradeoffs to both technical and non-technical stakeholders. Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, Cybersecurity, or related field (or equivalent experience). 12+ years of IT experience, including significant hands-on cloud, infrastructure, or network engineering experience and responsibility for enterprise-scale solutions. Demonstrated senior-level experience designing, engineering, implementing, migrating, and supporting enterprise cloud and hybrid infrastructure environments. Strong understanding of cloud infrastructure, cloud networking, hybrid connectivity, infrastructure engineering, and enterprise network architecture. Strong networking fundamentals, including TCP/IP, routing, switching, segmentation, DNS/DHCP/IPAM, load balancing, resiliency, capacity, performance, monitoring, and security. Experience producing and implementing technical cloud and network designs, including physical and logical architecture diagrams. Experience designing and implementing secure connectivity between cloud and on-premises environments. Experience configuring, integrating, testing, troubleshooting, and supporting cloud, network, and hybrid infrastructure. Experience integrating cloud infrastructure with enterprise network, security, identity, application, and data services. Experience with infrastructure as code, infrastructure/network automation, or automated infrastructure deployment and configuration. Experience supporting cloud migration, infrastructure modernization, or hybrid environment initiatives. Experience assessing current-state environments and identifying technical gaps, technical debt, lifecycle risks, single points of failure, capacity constraints, and performance issues. Experience supporting target-state architecture, modernization roadmaps, enterprise standards, or reference architectures. Experience participating in technical, security, architecture, compliance, and implementation-readiness reviews. Ability to evaluate technical or architectural deviations and assess technical risk and architectural impact. Ability to troubleshoot complex cloud infrastructure, network, connectivity, performance, availability, security, and cross-domain technical issues. Strong documentation and communication skills, with experience presenting technical designs and tradeoffs to engineers and leadership. U.S. Citizenship Required. Must be able to obtain and maintain a Public Trust clearance. Nice to Have Direct U.S. Census Bureau, federal, government, or large distributed enterprise cloud/network experience. Experience engineering cloud infrastructure supporting mission-critical applications, platforms, or shared services. . click apply for full job details

Job Description Job Description Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services. Network Architect SME (Hybrid - Suitland, MD)Client Requirements: Applicants MUST BE U.S. Citizens and be able to obtain and maintain a Public Trust clearance.The CTG Experience At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. Recognized by The Washington Post as a Top Workplace in 2025 and 2026. CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally. About the Role We are seeking a Subject Matter Expert (SME) Network Architect to join our team supporting the U.S. Census Bureau on a large-scale federal modernization program. This is a senior, hands-on technical role responsible for designing, engineering, implementing, and modernizing secure, resilient network and cloud infrastructure supporting mission-critical systems and shared services across cloud and on-premises environments. The successful candidate will combine deep networking and cloud engineering expertise with enterprise architecture responsibilities, translating mission and technical requirements into scalable, secure, highly available cloud and hybrid infrastructure solutions. This role remains hands-on throughout the engineering lifecycle, from architecture and technical design through configuration, implementation, automation, migration, testing, troubleshooting, and operational transition. You'll produce technical designs and architecture artifacts, including physical and logical diagrams, while working directly with cloud, platform, network, security, and engineering teams to implement and support the environments those designs represent. The role will also support current-state assessments, target-state architecture, modernization roadmaps, architecture governance, and technical gap analysis. This is a hybrid role based out of Suitland, MD. Candidates must be U.S. citizens and able to obtain and maintain a Public Trust clearance. You Will Get To Design, engineer, implement, and support secure, resilient enterprise cloud, network, and hybrid infrastructure solutions supporting mission systems and shared services. Develop and implement secure connectivity solutions spanning cloud and on-premises environments. Translate mission, technical, security, and architecture requirements into implementable infrastructure and network solutions. Produce and assess physical and logical architecture diagrams, routing and segmentation designs, interfaces, connectivity, capacity, availability, resiliency, and monitoring requirements. Provide senior-level hands-on engineering throughout the infrastructure lifecycle, including design, configuration, implementation, automation, migration, testing, troubleshooting, deployment, and operational support. Configure, integrate, and troubleshoot cloud and hybrid infrastructure components and services. Ensure solutions meet requirements for scalability, availability, security, performance, interoperability, maintainability, cost effectiveness, and operational support. Provide technical guidance to engineers and resolve complex cloud infrastructure, networking, connectivity, performance, and cross-domain issues. Support infrastructure automation, infrastructure as code (IaC), network automation, software-defined networking, and repeatable deployment approaches. Support cloud adoption, migration, and modernization initiatives involving legacy infrastructure, hybrid environments, and shared enterprise services. Define and maintain cloud and network architecture standards, reference patterns, configurations, and technical decisions. Support target-state cloud and network architecture, technology standards, and modernization roadmaps. Align solutions with enterprise architecture governance, approved standards, and repository requirements. Assess current-state environments to identify technical gaps, technical debt, lifecycle risks, single points of failure, capacity constraints, and performance bottlenecks. Evaluate infrastructure and architecture options based on cost, performance, scalability, resiliency, security, and operational supportability. Participate in technical, architecture compliance, security, engineering, phase-gate, and implementation-readiness reviews. Evaluate proposed technical or architectural deviations and provide recommendations based on technical risk and architectural impact. Coordinate across cloud/platform, network, cybersecurity, identity, endpoint/mobility, application, data, ITSM, carrier, and provider teams. Support testing, migration, deployment, operational transition, and post-implementation stabilization. Validate implemented solutions against approved designs, security requirements, and architecture standards. Maintain architecture, technical decisions, risks, dependencies, configurations, diagrams, and engineering documentation in approved repositories. Communicate technical approaches, root cause, remediation options, risks, and tradeoffs to engineers, architects, program managers, and leadership. Who You Are A strategic, hands-on network architect who enjoys solving complex cloud, infrastructure, networking, and modernization challenges. Experienced translating mission and technical requirements into secure, scalable, resilient, and implementable architecture solutions. Comfortable working across engineering, security, architecture, compliance, and delivery teams in complex enterprise environments. A clear communicator who can explain technical approaches, risks, recommendations, and tradeoffs to both technical and non-technical stakeholders. Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, Cybersecurity, or related field (or equivalent experience). 12+ years of IT experience, including significant hands-on cloud, infrastructure, or network engineering experience and responsibility for enterprise-scale solutions. Demonstrated senior-level experience designing, engineering, implementing, migrating, and supporting enterprise cloud and hybrid infrastructure environments. Strong understanding of cloud infrastructure, cloud networking, hybrid connectivity, infrastructure engineering, and enterprise network architecture. Strong networking fundamentals, including TCP/IP, routing, switching, segmentation, DNS/DHCP/IPAM, load balancing, resiliency, capacity, performance, monitoring, and security. Experience producing and implementing technical cloud and network designs, including physical and logical architecture diagrams. Experience designing and implementing secure connectivity between cloud and on-premises environments. Experience configuring, integrating, testing, troubleshooting, and supporting cloud, network, and hybrid infrastructure. Experience integrating cloud infrastructure with enterprise network, security, identity, application, and data services. Experience with infrastructure as code, infrastructure/network automation, or automated infrastructure deployment and configuration. Experience supporting cloud migration, infrastructure modernization, or hybrid environment initiatives. Experience assessing current-state environments and identifying technical gaps, technical debt, lifecycle risks, single points of failure, capacity constraints, and performance issues. Experience supporting target-state architecture, modernization roadmaps, enterprise standards, or reference architectures. Experience participating in technical, security, architecture, compliance, and implementation-readiness reviews. Ability to evaluate technical or architectural deviations and assess technical risk and architectural impact. Ability to troubleshoot complex cloud infrastructure, network, connectivity, performance, availability, security, and cross-domain technical issues. Strong documentation and communication skills, with experience presenting technical designs and tradeoffs to engineers and leadership. U.S. Citizenship Required. Must be able to obtain and maintain a Public Trust clearance. Nice to Have Direct U.S. Census Bureau, federal, government, or large distributed enterprise cloud/network experience. Experience engineering cloud infrastructure supporting mission-critical applications, platforms, or shared services. . click apply for full job details

Genworth is seeking a Senior Business Systems Analysis Manager to lead analysis and optimization of core finance and insurance platforms supporting long-term care, mortgage, and protection products. You will partner with business and technology leaders to translate strategic goals into system roadmaps, robust requirements, and scalable solutions. In this role, you will manage a team of analysts, drive data quality and controls, and ensure systems support regulatory and risk needs. You'll work in a collaborative, inclusive environment focused on accountability, customer impact, and continuous improvement. Responsibilities Lead analysis, design, and optimization of core finance and insurance business systems Partner with stakeholders to translate business goals into system requirements and roadmaps Oversee end-to-end delivery of system enhancements and integrations Define and maintain standards for business requirements, process mapping, and documentation Drive data quality, controls, and compliance across key platforms Manage and mentor analysts; build high-performing, collaborative teams Collaborate with IT, product, and operations to resolve complex system issues Monitor KPIs and user feedback to prioritize continuous improvement initiatives Support governance, risk, and regulatory reporting needs Required Skills Business systems analysis Financial services/insurance domain knowledge Requirements gathering and documentation Process mapping (BPMN/Visio or similar) Data analysis and SQLEnterprise platforms/ERP/Policy admin systems Systems integration and APIs Project management Agile methodologies Regulatory and risk/compliance understanding

Description: Department: Product Reports to: Director of Product Employment Type: Full-Time, Salaried Exempt Bonus: Eligible Target Start Date: Q4 2026 Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit. This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation. The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done. What You'll Do Lead the Warehouse Solutions Business Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability. Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals. Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business. Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility. Build repeatable team processes that support sustainable growth and reduce reliance on any one individual. Grow Customer and Market Opportunities Identify new markets, product categories, strategic partnerships, and service opportunities. Collaborate with RDC sales representatives on complex opportunities and strategic accounts. Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners. Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy. Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability. Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations. Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities. Manage Products, Vendors, and Projects Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners. Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions. Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution. Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams. Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout. Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes. Evaluate project profitability and identify opportunities to improve financial performance. Build Scalable Operations and Market Presence Maintain accurate CRM data, opportunity reporting, and forecasting. Standardize workflows for inspections, permitting, quoting, project execution, and installation. Improve documentation, internal communication, and cross-functional accountability. Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content. Research warehouse, industrial safety, material-handling, and related technology trends. Lead new service-development initiatives, including RDC's rack inspection program. What Success Looks Like During the first 12 months, the Warehouse Solutions Manager will be expected to help RDC: Develop a three-year Warehouse Solutions growth strategy and establish annual revenue and gross-profit targets. Expand the Warehouse Solutions manufacturer and partner portfolio. Finalize and launch RDC's digital rack inspection platform and related service offering. Build the go-to-market strategy, training materials, and marketing collateral for rack inspections. Participate in hiring and onboarding a Rack Inspection Specialist. Establish team operating procedures, recurring meetings, and performance metrics. Implement a standardized permitting process and project workflow from opportunity through installation. Improve CRM reporting, pipeline visibility, and forecasting accuracy. Benefits and Programs In addition to a competitive compensation package and bonus eligibility, this role participates in RDC's: Vehicle Fleet and Fuel Program Wireless Device and Network Program If you are energized by building teams, developing new business opportunities, and helping customers create safer, more productive warehouse operations, we encourage you to apply. Requirements: What You Bring Strong ability to communicate effectively with customers, manufacturers, vendors, subcontractors, sales teams, and internal operations partners. Experience balancing business development with product implementation, project execution, and customer service. Demonstrated leadership ability, including coaching, mentoring, performance management, and team development. Strong analytical, financial, negotiation, presentation, and problem-solving skills. Experience managing multiple vendors, customer opportunities, and projects at the same time. Ability to make timely, informed decisions even when all information is not available. Ability to read and interpret facility drawings, warehouse layouts, specifications, and related project documentation. Proficiency with CRM platforms and business tools, including Microsoft 365, Excel, Salesforce, ServiceMax, and Teams. Strong organization and time-management skills, including the ability to work effectively while traveling. Curiosity and a commitment to continuous learning in warehouse operations, industrial safety, and material-handling technologies. Ability to travel throughout RDC territories, including occasional overnight travel. Ability to work effectively from an RDC office or home office. Preferred Qualifications Bachelor's degree in Business, Engineering, Supply Chain, Industrial Distribution, or a related field; equivalent experience will be considered. Five or more years of experience in industrial sales, material handling, warehouse systems, capital equipment, or project management. Previous people-leadership or team-management experience. Experience building or significantly growing a product line, territory, business unit, or new market. Experience with warehouse racking, mezzanines, dock equipment, conveyors, safety systems, or industrial facility improvements. Experience managing capital-equipment projects from opportunity development through implementation. Compensation details: 00 Yearly Salary PIebfc4-0406

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details

Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.

Job Description Job Description We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management - Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting - Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills - Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS)

Job Description Job Description Regional Assistant Chief Engineer - North America Millennium Hotels & Resorts - Corporate Reports To: Regional Director of Engineering - North America Location: Chicago or Denver Regional Travel Required Employment Type: Full-time Salary Range: $120,000 - $130,000 Join the Team at Millennium Hotels & Resorts At Millennium Hotels & Resorts, we are driven by a commitment to excellence, innovation, and delivering exceptional hospitality experiences across a global portfolio. Our corporate teams play a critical role in supporting our properties, driving strategy, and enabling operational success. About Corporate Operations Our corporate office serves as the strategic and operational hub for Millennium Hotels & Resorts, supporting the hotels across multiple regions and brands. From finance and human resources to operations, marketing, and development, our teams work collaboratively to drive performance, enhance guest experiences, and support our employees across the portfolio. This environment is fast-paced, collaborative, and focused on delivering results while maintaining the highest standards of professionalism and service. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: Passion for Hospitality - Delivering meaningful and memorable guest experiences Entrepreneurial Spirit - Taking ownership and acting with agility Innovation - Continuously improving how we operate and serve Progressive & Solutions-Oriented - Staying adaptable and focused on results About the Role: Regional Assistant Chief Engineer - North America As the Regional Assistant Chief Engineer - North America, you will support the Regional Director of Engineering in providing technical leadership and operational oversight across Millennium Hotels & Resorts' North American portfolio. This role serves as a key resource to hotel Chief Engineers, General Managers, and regional leadership, helping ensure that our hotels maintain safe, efficient, reliable, and well-maintained facilities while meeting Millennium standards and applicable regulatory requirements. You will contribute to regional engineering strategy, asset management, preventive maintenance, capital planning, energy management, sustainability initiatives, and technical problem-solving. This is an influential role requiring strong technical expertise, business acumen, communication skills, and the ability to drive results across multiple hotels and teams. The ideal candidate is a hands-on engineering leader who combines strong technical knowledge with a strategic mindset and a passion for developing people, protecting hotel assets, improving operational performance, and delivering sustainable results. Your Impact You will help strengthen engineering performance across the region by providing technical guidance, developing engineering talent, identifying opportunities for improvement, and supporting consistent standards across the portfolio. You will serve as a trusted technical resource and escalation point for complex engineering, facilities, life-safety, compliance, and building systems matters while partnering closely with hotel and corporate leadership. Your leadership will help ensure our hotels are safe, efficient, operationally sound, and positioned for long-term success. What You'll Be Doing Regional Engineering Leadership Support the Regional Director of Engineering in providing technical leadership and oversight to Chief Engineers and engineering teams across the North American portfolio. Serve as a technical resource, advisor, and escalation point for complex engineering and facilities issues. Promote consistency in engineering practices, preventive maintenance, asset management, and operational standards across hotels. Support regional engineering initiatives and contribute to the development and implementation of best practices. Provide coverage and leadership support for the Regional Director of Engineering as needed. Asset Management & Engineering Operations Monitor the condition, reliability, and performance of hotel buildings, equipment, and critical infrastructure. Conduct and participate in property visits, engineering audits, technical assessments, and facility condition reviews. Identify operational risks, deferred maintenance, and opportunities to improve asset performance. Review property engineering performance and develop recommendations and corrective action plans. Support hotel engineering leaders in establishing effective preventive and predictive maintenance programs. Promote consistent use of CMMS, work-order management, maintenance tracking, and reporting systems. Capital Projects & Financial Management Assist with the development, review, prioritization, and execution of annual capital expenditure plans. Support major renovations, equipment replacements, building-system upgrades, and other capital projects. Partner with Operations, Design & Construction, Procurement, and hotel leadership to support effective project planning and execution. Review project scopes, technical specifications, budgets, and timelines. Help ensure capital investments are aligned with operational priorities, asset needs, guest experience, and long-term value. Support engineering leaders in managing departmental budgets and controlling maintenance and utility costs. Energy, Sustainability & Continuous Improvement Champion energy management, sustainability, and utility-cost reduction initiatives across the portfolio. Analyze energy and utility consumption and identify opportunities for improved efficiency. Support implementation of sustainability programs and engineering best practices aligned with Millennium's corporate goals. Identify opportunities to leverage technology, automation, and innovative engineering solutions to improve efficiency and reduce operating costs. Promote a culture of continuous improvement and solutions-oriented problem solving. Safety, Compliance & Risk Management Monitor compliance with company standards, applicable building codes, fire and life-safety requirements, environmental regulations, and other applicable laws and regulations. Support hotel engineering teams in maintaining safe operating environments for guests and employees. Assist with technical reviews related to fire/life-safety systems, emergency systems, building infrastructure, and critical equipment. Identify potential operational and safety risks and recommend appropriate corrective actions. Promote a strong culture of safety, accountability, documentation, and regulatory compliance. People Leadership & Development Support the recruitment, onboarding, training, coaching, and development of Chief Engineers and key engineering personnel. Partner with hotel leadership to strengthen engineering talent and succession planning. Provide technical guidance and mentorship to engineering leaders. Share knowledge, best practices, and innovative solutions across the regional engineering community. Foster a culture of accountability, collaboration, continuous learning, and professional growth. Collaboration & Stakeholder Management Build strong working relationships with General Managers, hotel leadership, ownership representatives, corporate departments, vendors, contractors, and service providers. Partner with regional Operations, Design & Construction, Procurement, Finance, and other corporate functions on engineering-related initiatives. Communicate technical information and recommendations effectively to both technical and non-technical stakeholders. Represent the Engineering function with professionalism and a solutions-oriented approach. Requirements Qualifications & Experience Extensive progressive experience in hotel engineering, facilities management, building operations, or a related field. Significant experience supporting multiple hotels, a regional portfolio, or a corporate engineering function preferred. Strong technical knowledge of hotel building systems, including: HVAC and mechanical systems Electrical systems Plumbing Fire and life-safety systems Building automation and controls Vertical transportation systems Building infrastructure and related hotel systems Demonstrated experience with capital projects, maintenance programs, budgets, and asset management. Working knowledge of applicable North American building, safety, fire, environmental, and energy codes and regulations. Experience with CMMS/work-order systems and energy-management platforms. Strong analytical, organizational, communication, and stakeholder-management skills. Demonstrated ability to influence and lead without direct authority. Proficiency with Microsoft Office and/or Google Workspace. Ability and willingness to travel extensively across the North American portfolio, typically 40-60%. . click apply for full job details

Job Description Job Description Location: Plainview, NY Job Type: Full-Time Comp : $65-70K/Annually Reports To: Associate Director, Managed Services About TOGA Technology TOGA Technology is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations - ensuring devices are imaged, configured, and deployed to client environments with precision and consistency. We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes. Position Overview The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within TOGA Technology Configuration Center. This role combines hands-on technical expertise with leadership and process management , ensuring that all devices are prepared accurately, securely, and on schedule for deployment. The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership , as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows. Key Responsibilities Leadership & Operations Management Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs. Manage daily workload distribution, scheduling, and task prioritization to meet project timelines. Conduct regular quality control checks to maintain accuracy and compliance with client standards. Identify and implement process improvements to drive efficiency and reduce rework. Technical Responsibilities Design, build, and maintain standard system images for Windows , macOS , and other supported operating systems. Manage and maintain imaging platforms and tools such as MDT , SCCM , Autopilot , or equivalent solutions. Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards. Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows. Act as the technical escalation point for complex configuration or imaging issues. Maintain inventory accuracy and device accountability throughout staging and deployment. Client Engagement & Communication Serve as the primary technical point of contact for configuration-related client interactions. Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations. Address client feedback promptly and troubleshoot post-deployment configuration issues as needed. Qualifications 3-5 years of experience in IT configuration, imaging, or systems deployment. 1-2 years of experience in a leadership or supervisory role within a technical operations or configuration environment. Proven ability to create and maintain custom system images for Windows 10/11 and macOS . Hands-on experience with imaging and deployment tools such as SCCM , MDT , Autopilot , or similar. Familiarity with scripting languages ( PowerShell , Batch , Bash ) a plus. Strong understanding of hardware configuration, BIOS settings, and device preparation best practices. Excellent organizational, communication, and time management skills. Comfortable engaging directly with clients and explaining technical processes in a professional manner. Preferred Qualifications Microsoft certifications such as MD-100 , MD-101 , or equivalent. Experience working in a high-volume configuration or staging environment. Knowledge of IT asset management , logistics coordination, and hardware lifecycle processes. Why Join TOGA Technology? Career Growth: Access to professional development programs and technical certification support. Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments. Collaborative Culture: Join a supportive team that values technical excellence and shared success. Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more. Summary This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager , you'll play a pivotal role in ensuring that TOGA Technology client deployments meet the highest standards of quality and reliability. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow. Company Description TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions - Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services - We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI - This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions - We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation - someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Job Description Job Description Top Skills: LMS Administration Inventory Management Instructional Design Essential Duties and Responsibilities Learning Management System Administration Administer, maintain, and optimize the Learning Management System (LMS). Manage user accounts, learning assignments, certifications, and learning paths. Maintain system integrity, troubleshoot issues, and coordinate vendor support. Support system upgrades, testing, and implementation of new functionality. Reporting and Analytics Develop recurring and ad hoc reports and executive dashboards. Monitor compliance, certifications, and learning effectiveness. Analyze data and provide recommendations to improve business performance. Learning Content Development Design and maintain eLearning, job aids, guides, assessments, and knowledge articles. Ensure learning content reflects current operational processes and adult learning principles. Business Communications Develop professional communications for frontline agents, supervisors, managers, and leadership. Prepare operational announcements, policy updates, training notifications, and change management communications. Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging Operational Support Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives. Provide consultation and performance support across all levels of the contact center. Device Inventory Management Maintain accurate device inventory records. Perform monthly and annual inventory reconciliations. Coordinate equipment assignments, returns, audits, and lifecycle management. Minimum Qualifications Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience. Three (3) to five (5) years of experience administering a Learning Management System. Three (3) to five (5) years of experience supporting a contact center environment. Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Excellent written, verbal, organizational, analytical, and project management skills. Preferred Qualifications Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms. Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools. Knowledge of adult learning theory, instructional design, and change management. Experience supporting technical support or customer care organizations. Core Competencies Learning Management Systems Administration Business Communication Instructional Design and Content Development Reporting and Data Analytics Project Management Contact Center Operations Expertise Continuous Improvement Collaboration and Stakeholder Management Performance Expectations Maintain accurate LMS records and high system availability. Deliver timely executive reporting and actionable analytics. Publish clear, professional communications that support operational readiness. Complete monthly and annual device inventory reconciliations with high accuracy. Support operational initiatives that improve employee capability and customer experience

Job Description Job Description Cimarron is seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at the Schriever Space Force Base in the Colorado Springs area. Key Duties: Direct all facets of the continuous 24x7x365 GNOSC environment. Provide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers. Serve as an escalation point for complex IT incidents, outages, and service degradations. Ensure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs). Provide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as "Lessons Learned" and "Hot Wash" inputs. Oversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks. Coordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise. Ensure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements. Champion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at the time. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. 12 or more years of general, full-time work experience (may be reduced with advanced education). 6 or more years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles. 2 or more years of direct personnel management or team leadership experience in a complex, 24/7 IT environment. Education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management. Current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP). Desired Skills, Experience, and Education: Active DoW Top Secret Security Clearance. Bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field. Extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment. Advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader). Familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter. Working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations. Experience running operations centers for large complex organizations. Understanding of military organizations and structures Experience working with DISA and DREN.